Master Plumber Spring 2025

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Editor’s Note

Ashleigh Stonehewer – Editor

Welcome to the Spring edition of the Master Plumber Magazine!

As the weather warms up and the busy season kicks into gear, we’re excited to bring you the Spring edition of Master Plumber, packed with stories that inspire, inform, and highlight the true diversity of the plumbing profession.

This issue’s feature article takes you on an incredible journey to the world’s coldest job site—Antarctica. Dylan Smith, an educational team leader at TAFE, shares his once-in-a-lifetime experience working as a plumber at the Davis Research Station. From battling sub-zero temperatures to maintaining critical infrastructure in one of the harshest environments on Earth, Dylan’s story is a testament to the adaptability and resilience of plumbers. It’s a job unlike any other, but one that showcases the global reach of our trade and the many opportunities it can provide, even in the most unexpected places.

In this issue, we continue our commitment to providing you with the latest industry updates, technical insights, and stories that celebrate the diverse world of plumbing. From Changes to Gas Compliance Plate Requirements (page 10) to the New Hearing Safety Rules (page 12), we’re here to keep you

informed about the latest regulatory developments. We also have an update about important changes to the parental leave pay to keep employers up to date (page 18) and an article from Cornwalls Law + More that answers the question: can a principal reverse approval or payment of progress claims and variations? Check out page 19 to read more.

We are always looking to share your story with our readers, so please reach out if you would like to feature in a future edition of the magazine!

Congratulations to all members reaching milestones in this edition, and a warm welcome to our newest members. Happy Reading!

MPAQ COUNCIL

PRESIDENT

Kent Vickers P : 0418 883 999 E: kvickers@qigs.com.au

VICE PRE SIDENTS

Dennis Yarrow P: 07 3277 5742 E: admin@yarrowplumbing.com.au

Michael Ryan P: 07 3630 4744 E: mryan@beavisbartels.com.au

COUNCILL ORS

John Salmon P: 07 3862 2777 E: john@salmonplumbing.com.au

Nathan Parnaby P: 07 4970 9800 E: enquiries@aestec.com.au

Patrick Robertson P: 07 3276 8833 E: info@rpgs.com.au

Reginald Hopper P: 0406565447 E: rahplumbingandgas@gmail.com

Sean Taylor P: 0416 245 016 E: sean@tpworks.com.au

Warwick Royal P: 0730381038 E: info@plumbaround.com.au

EXTERNAL COUNCILLOR

Melissa Millar P: 07 3822 2422 E: info@millarsplumbing.com

TRUSTEES

Bill Watson AM P: 07 3273 2333 E: bill@connectorsgroup.com.au

Bob Kimlin P: 0419 744 383 E: bobbailey6@outlook.com

LIFE MEMBERS

G Cottee, F Huysing, J Porter, NF Sharman, BD Wallace, WB Watson AM, R Kimlin, R Weaver

MERITORIOUS SERVICE MEMBERS

A Chapman, D Powell, B Wallace, R Weaver, D Nunn, J Ritchie, K Slade, R Walker, A Jackson, R Roser, G Bergman, C Baldock, A Burke, K Baluch, B Sorohan

DISCLAIMER

Opinions expressed in this publication are not necessarily those of the MPAQ, nor does the MPAQ guarantee the accuracy of statements made by contributors or advertisers or accepts responsibility for statements they may express in this publication. The MPAQ does not accept liability to advertisers, which may be held contrary to the Trade Practices Act 1974. The MPAQ reserves the right to refuse, cancel, amend or suspend any advertisements or inserts without reason.

PRESIDENT’S MESSAGE

Kent Vickers, President

Those who read my quarterly article will know that the Heritage committee of MPAQ has been preparing a history book that outlines the activities of the Association over the past 125 years.

I am pleased to announce that the final draft has been completed, and the manuscript has been sent off for editing and printing. An extraordinary amount of work has taken place to prepare the book, and I would like to thank our Honorary Historian, Mr Bruce Wallace, and Mr and Mrs Brian and Roz Hutchison for the outstanding job they have done to compile the history of our Association. Expressions of interest have been sent to every member to gauge the interest in purchasing a copy, and it would be great if we could receive your feedback. It is hard to believe that 2025 is on the downhill slide, and MPAQ has had another busy year. The Queensland plumbing and gas industry’s night of nights is fast approaching on 3 October, and the finalists have all been notified. The event will take place at the Queen’s Wharf precinct and will celebrate the

PERSPECTIVE

Are you passionate about advancing the plumbing and gas industry in Queensland? Do you want to contribute to the strategic direction of your association and make a lasting impact? Nominations for the MPAQ Board open at midday on 16 September and close on 14 October 2025, and this could be your chance to get involved. Members are also invited to attend our upcoming Annual General Meeting on 18 November, either online or in person.

Why Join the MPAQ Board?

Becoming a Board Member is a rewarding opportunity to:

• Play a key role in important industry decision-making

• Contribute to the growth and sustainability of the Association

• Collaborate with like-minded professionals

• Develop your leadership and governance skills

• Give back to the trade and community you are part of What Does the Board Do?

The MPAQ Board provides leadership, sets the strategic direction, and oversees the business and affairs of the Association. It operates in line with MPAQ’s core purpose: to represent and support plumbing and gas contractors across Queensland.

While the Board is accountable to members for the performance of the Association, the day-to-day operations are carried out by the Chief Executive Officer (CEO) and their team.

Who Should Apply?

We welcome nominations from members who:

• Bring diverse experiences and perspectives

• Are committed to the values and purpose of MPAQ

• Are willing to contribute time, insight, and leadership

• Have skills in areas such as governance, finance, strategy, or community engagement (not essential but highly valued)

Board Term and Expectations

Board appointments are typically for a two-year term. During this time, Directors are expected to:

• Provide strategic leadership and contribute to decision-making

achievements of outstanding apprentices, plumbers, gas fitters, hydraulic consultants and individuals who provide exceptional quality of work to their customers. If you don’t have your ticket yet, please contact our events team and book your place at this premier event.

Planning for the 2032 Olympics has finally been given some direction, and the additional workload for the already stretched construction industry will surely take its toll on the smaller plumbing operators. The EBA companies will have no choice but to lure workers away to help complete the large number of additional projects that are about to get underway. The State Government is committed to ensuring the historical issues of low productivity on these sites are addressed and that the projects are executed in a safe and timely manner. Time will tell how successfully the findings of the Productivity Commission are implemented and if they have made any difference to the successful completion of these projects.

Finally, a quick shout out to the annual National Safe Work Month that is coordinated each October. National Safe Work Month is an opportunity for employers and workers across Australia to commit to creating safe and healthy workplaces. There are a number of activities planned, and you can find out more at https://www.safeworkaustralia.gov.au/national-safe-work-month.

Stay safe out there and don’t be afraid to ask, RUOK.

Life’s good!

• Attend bimonthly board meetings, held either at MPAQ or at partner locations. This year, board members received presentations and/or tours from Caroma, Kembla, RWC, and Tradelink. These sessions provide valuable opportunities to gain first-hand insight into the challenges our partners face and to explore how we can best support and collaborate with them.

• Support MPAQ visibility through events and member outreach

• Uphold good governance, including confidentiality and conflict of interest disclosure

• Act in the best interests of the Association and its members

Ready to Get Involved?

If you are interested in nominating, keep an eye out for the official email when nominations open on 16 September or contact me to discuss further.

Penny Cornah, Chief Executive Officer

Factory tour hosted by RWC.

MPAQ ADVOCACY UPDATE: QBCC AMENDMENT BILL AND PRODUCTIVITY COMMISSION REVIEW

MPAQ recently participated in the Inquiry into the Queensland Building and Construction Commission and Other Legislation Amendment Bill 2025, which was introduced into Queensland Parliament earlier this year.

This Bill marks a step towards implementing Tranche 3 of the Building Regulation and Renovation (Building Reg Reno) package of legislative reforms, with a key focus on modernising the Queensland Building and Construction Commission’s (QBCC) processes.

Key Changes Proposed by the Bill

• Establishing a contemporary, modernised regulatory framework for the QBCC.

• Supporting the QBCC’s digital transformation to improve efficiency and customer experience.

• Streamlining workplace safety notifications to reduce administrative burdens on businesses.

• A focus on four key areas: Do you know someone who would benefit from

Option 1 | Have your friend or family member contact our Membership team to discuss joining as an MPAQ member. Make sure they mention you as their referral source!

Option 2 | Send the details of the person you are referring to our Membership team and we’ll contact them directly. Once their membership application is finalised, you will receive a $150 rebate to be used towards your next annual membership renewal. The person you have referred will get their $55 nomination fee waived. Conditions apply*

A CONSTRUCTION PATHWAYS REFRESH LEAD FREE UPDATE

Capturing the attention of Gen Z is no easy feat; keeping their attention can be even harder.

This is the challenge being tackled head on with a range of new ‘gamified’ features on the Construction Pathways website.

Construction Pathways, an initiative of Construction Skills Queensland (CSQ), promotes opportunities and careers in the construction industry. CSQ has enhanced the website’s functionality by building in gamified fun features. Using layouts and devices that borrow from Netflix, SEEK, and Temu, developers have created a set of new features to inject more interactivity into the site.

One of the most exciting features is a Careers Quiz, which gives visitors the ability to answer a set of short, fun questions that decide the best construction career suited to them. Another addition is a randomised (Temu-style) Career Selector, a gamified spinning wheel that allows the audience to try their luck and see what construction career they might land on.

Finally, the ‘Flix’ section is modelled off Netflix. Video content includes Construction Pathways events, and vlogs and profiles of those succeeding within the industry.

“Designed with students and young people in mind, the main aim of these new website features is to entertain these groups, keeping them more actively engaged on pages for longer, while promoting valuable information about the industry,” said CSQ Marketing Director Sue McCosker. The new features are now live on constructionpathways.com.au.

A reminder that the lead free transition period deadline is on 1 May 2026.

In 2022, the National Construction Code (NCC) Vol. 3 added a new clause for all copper-alloy plumbing products in contact with drinking water to meet a strict lead content limit of 0.25 percent.

The three-year transition period for industry to comply ends on 1 May 2026 – this means that from this date, only WaterMarked products will be authorised for use in drinking water plumbing applications. These products include (but are not limited to) storage hot water heaters, boiling water units, drinking fountains, ice dispensers, all backflow prevention devices, pressure control valves, TMVs, tempering valves, water hammer arrestors, and meters.

Other water-related products that are not in constant contact with drinking water are exempt from the lead-free requirements – eg. showerheads, washing machines and dishwashers, emergency eyewash/deluge showers, firefighting and sprinkler products, and irrigation products.

MPAQ has been closely monitoring and consulting with key stakeholders to understand the broader implications of the transition. However, we are encouraging industry to make use of any existing inventory stored in trucks, vans, or sheds as now is the time to use those products while

Screenshots from the Careers Quiz and Career Selector on the Construction Pathways website

Vecteezy.com

THE LATEST FROM THE QBCC

QBCC’S 2025–26 AUDIT PROGRAM: WHAT YOU NEED TO KNOW

We’ve rolled out our notifiable work audit program for 2025–26, and it’s all about keeping plumbing standards high and safeguarding the public.

As part of this initiative, the QBCC will be conducting random audits of contracting licensees across Queensland, especially in areas where Form 4/4A registrations are low.

These audits help ensure that plumbing work is properly recorded and can be inspected if needed. Which means, making it easier to identify and fix any issues early – because prevention is better than cure.

To help you stay on top of things, the QBCC website has some handy tools and resources on notifiable work, an interactive checker to see if your job needs a Form 4, and tips on lodging Form 4/4A correctly.

If you’re selected for an audit, you’ll be asked to provide recent invoices. To make the process smooth, make sure your invoices:

• are clear to read (e.g. not blurry)

• include details about the work being done

• include the correct site address and building reference (if applicable).

Once your documents are in, a member of the QBCC audit team will review them and get in touch if they need anything else.

We know that most plumbers are doing the right thing, but even one case of someone cutting corners is one too many, especially in an industry facing a skills shortage.

This is why our role goes beyond enforcement. Through notifiable work audits, licensing and ongoing education, we’re here to help licensees stay informed, supported, and stay on track, while working to stamp out dodgy practices, which includes unlicensed contracting.

When unlicensed contractors take on work, it undermines the training, invested time, and resources that licensed plumbers put in, to do things the right way, taking food off the table of those who have done the hard yards. This is why we’ve made it easier to raise concerns or report wrongdoing – anonymously – through our updated complaints form.

And while we will do our best to act on the information provided anonymously through this process, our investigations team may need to reach out to ask for additional information, some of which may be identifiable. Notwithstanding this, we will do our utmost to maintain strict confidentiality throughout the process.

This is one of the ways we’re showing our commitment to taking feedback on board and looking for ways to improve how we support the industry.

It’s part of our ongoing effort to maintain the reputation of the plumbing profession, make it easier to do business with us and ensure that licensees feel heard, respected, and backed. Have something to report? Submit your complaint via my.qbcc.qld.gov.au/s/plumbing-and-drainage-complaint.

NEW FACT SHEET MAKES AS-CONSTRUCTED DRAINAGE PLANS EASIER TO UNDERSTAND

To make life a little easier for licensed plumbers, we’ve launched a new fact sheet that breaks down everything you need to know about preparing and submitting as-constructed drainage plans.

If you’re working on renovations, alterations, or additions to an existing building, these plans are essential. They help identify the location, depth, sizing, and connections of the sanitary drainage system. These are all critical details for getting the job done right and staying compliant.

And if your notifiable work involves changes to the sanitary drainage, remember you must attach an as-constructed plan with your Form 4.

The new fact sheet covers:

• when an as-constructed diagram is required

• what information needs to be included

• a clear example to guide your documentation.

It’s designed to help you meet your obligations with confidence and produce high-quality plans that meet QBCC standards.

PLUMBING FORMS GO DIGITAL

We’ve just launched a suite of digital forms for plumbing on myQBCC. It’s a step forward in digitising our services – and delivering faster, more reliable outcomes for you.

What’s now available online?

You can now submit the following forms online, 24/7, via myQBCC:

• Refund request – Notifiable work cancellation

• Plumbing and drainage complaint

These forms are digital from start to finish – meaning no printing, scanning, or manual entry is required.

What’s in it for you?

• Quicker to complete and submit

• Built-in logic and validation to reduce errors

• Secure digital submission for faster processing

• Less back-and-forth for incomplete or incorrect forms.

PDF versions are still available for customers who prefer paper.

If you have any questions or are seeking further support on any of the above, Contact the QBCC on 139 333 or visit www.qbcc.qld.gov.au

PROPERTY DAMAGE CAUSED BY GAS-FIRED WATER HEATER

A recent incident involving a gas-fired water heater highlights the critical importance of adhering to mandatory installation clearances.

In this case, the water heater was not installed at the required minimum distance, compromising its safe operation. Partial blockages in the flue, caused by mud wasp nests, further affected the heater’s performance. These obstructions led to unsafe flue operation and ultimately caused heat-related damage to the property, necessitating intervention by the Queensland Fire Department. While no injuries occurred, and the fire was contained, the potential for injury or property loss was significant.

Learnings

• Gas appliances must be installed in accordance with the relevant safety requirements and the manufacturer’s instructions (including all mandatory minimum clearances)

• Adequate ventilation and clearances are critical for the safe operation of gas appliances

• Regular inspection and maintenance (in accordance with the manufacturer’s instructions) is essential to prevent blockages from insects, debris or nesting materials

• Where gas work licence or authority holders identify non-compliance, gas system defect notices are required to be issued

• Non-compliant installations can result in appliances failing to operate safely under fault conditions increasing the risk of injury and fire/property damage. This can occur after years of apparently safe operation.

Article from Resources Safety & Health Queensland

CHANGES TO GAS COMPLIANCE PLATE REQUIREMENTS

The rules for gas compliance plates are changing.

On 27 June 2025, the Petroleum and Gas (Production and Safety) legislation was amended to remove the requirement to fit gas compliance plates for gas systems supplied, or to be supplied, with fuel gas through a fuel gas network.

In addition, as of 1 July 2025, carbon copy gas system compliance certificate books are no longer available for purchase from Resources Safety and Health Queensland (RSHQ).

What

This Means For You

• Persons using hard-copy books are encouraged to continue using gas compliance plates until 1 January or stocks are depleted. Hard-copy books can continue to be used until 1 January 2026.

• Gas compliance plates remain available (at no cost) but cannot be used after 1 January 2026.

• Gas compliance plates for caravans are still required, but the type of plate has changed to the national plate detailed in section 10 of AS/NZS5601.2 Gas installations Part 2 LP Gas installations in caravans and boats for non-propulsive purposes. These can be purchased from gas equipment stockists.

• Compliance e-certificates, defect e-notices, and vehicle inspection e-certificates issued online are now free and can be requested from the RSHQ website.

Article from Resources Safety & Health Queensland

Building Excellence in the Plumbing Industry through Training

Elevate your career with our Industry-leading training that keeps you at the forefront of success.

The Service Trades College offers top-tier apprenticeship and postapprenticeship programs, specialising in commercial plumbing and other fields.

Stay ahead of the game throughout your career with our Industry-led training opportunities.

NEW HEARING SAFETY RULES COMING

On 29 July 2025, new obligations under the Work Health and Safety Regulation 2011 (Qld) came into effect.

All employers are now required to take extra steps to protect workers from hazardous noise exposure—a common risk in the plumbing industry. These changes bring Queensland in line with rules already in place in Victoria and New South Wales, and every business in Queensland must be ready.

What’s Changed?

Under Section 58 of the amended Regulation, any PCBU (Person Conducting a Business or Undertaking)—this includes sole traders, subcontractors, and business owners—are required to provide audiometric testing for workers who are required to wear hearing protection PPE.

From 29 July 2025, audiometric testing must be provided:

• Within three months of a worker starting noise-exposed work, and

• At least every two years thereafter

These changes are aimed at preventing noise-induced hearing loss, one of the most common (and preventable) workplace injuries among tradies.

Why This Matters to Plumbers?

Plumbers often work with or around:

• Jackhammers and concrete cutters

• Pressurised water jetters and grinders

Corporate Profile

Supporting MPAQ Members

Bosch has been a trusted name in Australia since 1907 and has set trends in hot water and hydronic heating for over 100 years.

In 1954, we established our first wholly owned subsidiary, Robert Bosch (Australia) Pty Ltd. Today, Bosch generates more than 850 million Australian dollars in revenue annually across Oceania and employs over 1,400 people. Our headquarters and technical centre are based in Clayton, Victoria.

With quality built on decades of experience, we strive to continually improve and innovate. Every detail of our appliances is carefully designed, manufactured, and tested by our engineers to meet the highest standards of quality, performance, and convenience. The result is cutting-edge technology that delivers superior efficiency and comfort. For more information, visit www.bosch-homecomfort.com/au/en/residential/home.

• Pumps and mechanical plant

• Power tools in confined spaces

• Noisy construction sites

If your team is using hearing protection to meet noise exposure standards, these new rules apply to you.

What Should You Do Now?

Review your noise risk assessments – Identify high-noise tasks or environments common in your work and determine if workers are relying on PPE to reduce their exposure.

Update your WHS procedures – Clearly include audiometric testing in your safety policy and ensure new employees complete a hearing test within three months of starting relevant work.

Engage a qualified audiometric testing provider – Reach out to local providers to plan testing schedules and consider mobile testing units that can visit sites or depots.

Maintain accurate records – Keep records of test dates, results, and any follow-up actions. This is vital for demonstrating compliance during audits or inspections.

Non-compliance? It’s costly!

Failure to comply could result in penalties of up to 60 units (currently over $9,000). More importantly, it can lead to permanent hearing damage for your workers.

High-risk activities require SWMS. Generate compliant SWMS tailored to each job in under five minutes with the Master Plumbers’ Safety system, which is available at no additional cost to MPAQ members. If you haven’t yet, register for access by visiting www.mpaq.com.au/services/whs/mpsafety. Not yet a member? You can purchase the system for an annual fee.

Need Help?

MPAQ members can contact the Workplace Health and Safety team for advice on implementing audiometric testing and updating WHS procedures on 07 3273 0800 or via email on advice@mpaq.com.au.

MPAQ Members Get Technical Advice

The MPAQ Technical Services team consists of licensed and experienced professionals who provide advice on legislation, regulations, and standards and are available to provide support when you’re working on a tricky job.

MPAQ can also provide assistance with understanding the various licence classes, and the kind of work you can perform for each one.

MPAQ members can call the Teachnical Services team on 07 3273 0800.

THE RISE OF PERFORMANCE BASED SOLUTIONS IN HYDRAULIC SERVICES DESIGN

In Queensland’s fast-evolving construction landscape, hydraulic consultants are increasingly turning to performance based solutions (PBS) to meet the growing demands of architects and developers.

As building designs become more complex and innovative, traditional prescriptive approaches in accordance with Deemed to Satisfy (DtS) provisions in the Australian Standards often fall short in accommodating the vision of modern architecture. In parallel, shifting construction methodologies and the growing focus on cost and program efficiency are further driving the adoption of performance-based approaches.

What Are Performance Based Solutions?

PBS are typically prepared for designs where definitions or descriptions in the standards are not covered, unclear, or can be proven that a more efficient design can be adopted. A PBS supports solutions that are tailored to meet or exceed the performance requirements of the National Construction Code (NCC), focusing on outcomes in terms of safety, functionality, sustainability, and cost-efficiency. It is important to note that PBS still need to meet the relevant performance requirements set out in the NCC.

Some examples of where a PBS may be required:

• Installation method – e.g. trenchless pipework outside the DtS provisions of AS/NZS 3500

• Alternative plumbing systems – Supertube, siphonic stormwater systems

• Reduction in pipe size – when supported by appropriate evidence such as modelling or usage data

• Designs outside the scope of the standards – box gutter design over 16L/s

• Extended floor waste depths – e.g. where structural elements such as beams require deeper floor waste installations to achieve adequate drainage.

The Benefits of Performance Based Solutions

A PBS offers a range of advantages that make it an increasingly valuable approach in modern plumbing projects. One of the key benefits is design flexibility. A PBS can allow hydraulic systems to be tailored to suit complex architectural layouts and site-specific constraints, enabling alignment with the broader design intent of a project.

This approach also fosters innovation by supporting the use of modern technologies, alternative materials, and system configurations that may not be recognised under traditional deemed-to-satisfy pathways. As a result, consultants can deliver more efficient and forward-thinking outcomes.

Sustainability is another significant advantage. Performance based solutions often lead to improved environmental performance, allowing for smarter water use and greater efficiency that contribute to lower environmental impact.

PBS allow for highly customised, project-specific solutions that better reflect the real-world demands of a site or client brief. While deviating from prescriptive standards, well-prepared PBS still meet, and in many cases exceed the performance requirements of the NCC. When supported by strong technical justification, these solutions give both regulators and stakeholders confidence in the safety, functionality, and compliance of the final system.

Risks and the Need for Caution

While a PBS allows for innovation, it must be approached with caution. Poorly conceived or insufficiently supported solutions can result in noncompliance, safety concerns, costly rework, and potential litigation.

Key risks include:

• Insufficient technical justification or documentation

• Lack of clarity on how performance requirements are achieved.

• Over-reliance on supplier claims without independent validation

To mitigate these risks, it’s critical that PBS are developed with a thorough understanding of the NCC, supported by technical evidence, and peer-reviewed where necessary. Collaboration between hydraulic consultants, architects, certifiers, and plumbing contractors from the early design stages can also help ensure smoother approvals and robust outcomes.

It is important to note that the PBS is valid as long as it continues to meet the relevant performance requirements of the NCC. There is no expiry date; however, the PBS must remain applicable to actual conditions and use of the building.

To mitigate the risks involved, it’s critical that a PBS is:

• Developed with a sound understanding of the NCC

• Backed by professional judgment, modelling, and/or verified performance data

• Peer-reviewed or validated through collaboration with authorities and certifiers

• Clearly documented and communicated to all relevant stakeholders

Conclusion

As architectural and construction demands in Queensland continue to evolve, the need for agile, forward-thinking plumbing designs is greater than ever. Performance based solutions provide the bridge between creative ambition and practical implementation, ensuring that projects meet both regulatory requirements and design intent. Ideally, PBS should be prepared in advance of construction and not as a reactive measure to resolve issues onsite.

To truly succeed, these solutions must be developed with diligence, technical accuracy, and a commitment to compliance. A poorly executed PBS can carry significant risk, which is why a disciplined, collaborative, and welldocumented approach is vital. A PBS can unlock smarter solutions, enable better project outcomes, and support the continued advancement of the hydraulics industry.

Written by Ashley Monson, President, Association of Hydraulic Services Consultants Australia QLD

A PLUMBING JOB IN ANTARCTICA

For most plumbers, the daily grind is juggling multiple jobs and tight schedules, unpredictable weather and traffic conditions, and the occasional stubborn customer. But for Dylan Smith, educational team leader at TAFE, his most recent “job site” was a little different—only the coldest place on the planet: Antarctica.

In 2023, Dylan packed his tools, thermal gear, and sense of adventure for a six-month placement at the Davis Research Station, one of Australia’s three permanent research bases on the icy continent. It was a rare opportunity to take his plumbing skills to the most remote and extreme environment on Earth.

FROM BRISBANE TO THE BOTTOM OF THE WORLD

Dylan’s Antarctic escapade was actually 10 years in the making. He remembered he was just fresh out of his apprenticeship, sitting at a mate’s house, when he first filled out the application form to go.

“I was just trying to answer some of the questions and it became apparent quite quickly that I was not remotely qualified or had the skill set to do this job,” he shares with a laugh. “So I ended up putting it on the back burner and focused on being a tradesman. Five or six years later, I revisited it, but I still ended up not submitting my application then. I couldn’t commit.”

During this time, Dylan worked for a couple of people before eventually starting his own business. It was a path familiar for many tradies and plumbers, but it soon became clear that it wasn’t Dylan’s. He ended up closing his plumbing business in about a year before finding his way to TAFE.

“I did shut down my business because it was full on, and I was quite young. It’s a lot of work. And then Blair, who I used to work with and is one of the teachers here, would talk about how good it was and how awesome it was working with students at TAFE,” shares Dylan. “It’s quite satisfying, you know, when you get those groups that pass. It’s the same as taking on an apprentice when you’re on the tools. It’s investing in that next generation of plumbers.”

While Dylan enjoyed his new career in education, life found a way to get him back onto the path to Antarctica. In 2022, he found himself submitting the application, going through all the technical, medical, and psychological tests, and on a boat to Antarctica.

A LIFE-CHANGING SIX MONTHS

Among the 50-something people who were stationed at Davis Station, eight of those were plumbers. Dylan was part of the maintenance half, who looked after water lines, tapware, kitchen, sewage treatment, HVAC, and plant rooms. The others focused on new pipework and building installation.

You’d imagine some sort of frozen toilet or pipe getting in Dylan’s way, but he says it’s surprisingly pretty straightforward maintenance work, just like back at home.

“It doesn’t really change per se because we’re mostly still inside. We are more of a supporting crew to keep everything operational and running,” Dylan shares. “For example, a standard day for us was starting at 7:30 in the morning. We’d go to the sheds for a pre-start to talk about what’s going on for the day. We’d either work with someone, depending on what was going on, or by yourself. Apart from the daily work, we also had an on-call roster. There were three plumbers that were on call, so we rotated each week, in case something came up,” Dylan shares.

The plumbing work was pretty much second-nature for Dylan, but the real experience was the day-to-day living in such an extreme environment, with strangers he found himself getting very close to, almost like family.

“The experience alone is amazing, but the people made everything as well,” Dylan shares. “The amount of times that you can just sort of walk up to someone and be like, ‘Do you want to go do this, play darts or ping pong?’ People would put movies on and you could just pop in and watch Jaws. You get to know quite a lot of people quite well over that course of time living with them.”

And like a regular family, everyone would also have chores to do on a rotating schedule.

“Everyone would chip in for chores, do the dishes, tidy up the kitchen. On a Saturday morning, you’d have station duties. Because

there were no cleaners, it makes sense for you to keep your living space tidy,” Dylan adds.

Of course, one can’t talk about working and living in Antarctica without talking about the extreme weather. Dylan shares they were there for Antarctic summer, which meant there were days where the weather was pretty good at nine degrees Celsius. But there were days when it could get pretty brutal with winds and temperatures of -18 degrees and you’d feel terrible for the people who were stuck outside trying to finish their work on days like that.

Then there were days where you had the most amazing time exploring a place that only one in a million people will have the opportunity to see in their lifetime.

“There was one weekend we had off when we did a 40-kilometre hike over three days. It’s not something you can see anywhere else in the world,” says Dylan.

GOING BACK

For many, the six-month stint was a once in a lifetime opportunity. But for Dylan, he doesn’t plan on stopping there. He shares he’s already applied to go down again. In fact, he encourages other plumbers and tradies to apply and experience it for themselves.

Every year, the Australian Antarctic Program needs hundreds of tradespeople to work at their Antarctic and sub-Antarctic stations. Recruitment starts in November and roles include carpenters, mechanics, plumbers, plant operators, and communications technicians. This presents an incredible opportunity to experience an amazing place, use your trade skills, and live in a close community where everyone looks after each other.

For more information and to get an email when recruitment starts, visit jobs.antarctica.gov.au.

A trip to the end of the world and back— what a story you will take home and get to tell.

Written by Jovi Figueroa, MPAQ Marketing and Communications Coordinator

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The Plumbing and Gas Conference

The Plumbing and Gas Conference brings together plumbers, gasfitters, brings together plumbers, gasfitters, business owners, inspectors, and business owners, inspectors, and industry leaders for two days of industry leaders for two days of learning, networking, and inspiration. learning, networking, and inspiration.

Expert speakers & sessions

Hands-on group activities

Innovative trade displays

Social networking events

Whether you’re looking to build

Whether you’re looking to build connections, grow your business, or connections, grow your business, or stay ahead of industry trends — this stay ahead of industry trends — this is the event you can’t miss. is the event you can’t miss.

IMPORTANT CHANGES TO PARENTAL LEAVE PAY FROM 1 JULY 2025

From 1 July 2025, several key changes to the Australian Government’s Parental Leave Pay (PLP) scheme came into effect.

The main changes affect the number of PLP days available, and the introduction of superannuation contributions via the Australian Taxation Office (ATO). Employers should be aware of these updates to support employees and meet compliance obligations.

Increase in Paid Parental Leave Days

From 1 July 2025, the number of Parental Leave Pay (PLP) days available through Services Australia increased from 110 to 120 days per family or for a single parent. This equates to 24 weeks, based on a five-day work week.

Further changes are scheduled, with the PLP days increasing again to 130 days (26 weeks) from 1 July 2026.

Flexible Use and Shared Leave

Employees can continue to use PLP days flexibly. The leave can be taken as:

• A single block

• Multiple smaller blocks

• Individual days

• A combination of blocks and single days

Employee couples (not necessarily working for the same employer) can now take up to 20 PLP days at the same time, doubling the previous allowance of 10 shared days. Some exemptions may apply.

Increase in Parental Leave Pay Rate

From 1 July 2025, the weekly rate of PLP will rise in line with the National Minimum Wage to $948.00 gross per week.

Superannuation Contributions on Parental Leave Pay

A significant change is the introduction of superannuation contributions on PLP:

• From 1 July 2025, super contributions will be made on PLP for children born or adopted on or after this date.

• These contributions are known as the Paid Parental Leave Superannuation Contribution on the Australian Taxation Office website.

• Contributions will be paid after the financial year ends, directly into the employee’s nominated super fund.

• No separate claim is required—Services Australia and the ATO will handle this automatically.

• Contributions will be made at the Superannuation Guarantee (SG) rate applicable for that year.

More information is available via the ATO’s website: www.ato.gov.au.

Employer Payment Obligations

In some circumstances, employers are required to make PLP payments to eligible employees and will be reimbursed by Services Australia.

An employer must provide PLP if the employee:

• Has worked for the employer for at least 12 months prior to the birth or adoption

• Is based in Australia

• Requests a minimum eight-week block of PLP (weekdays only)

• Will remain employed until at least the end of that block

• Is receiving their first PLP payment for that child

• Commences PLP within 12 months of the child’s birth or adoption

• Requests consecutive weekdays only (no breaks or weekends)

If the above criteria are not met, then Services Australia will pay the employee directly.

In situations involving a stillbirth or infant death, employees can also request payment directly from Services Australia.

Employer Responsibilities When Making PLP Payments

If required to make PLP payments, employers must:

• Withhold PAYG tax as per usual arrangements

• Deduct child support if applicable

• Are not required to make additional superannuation contributions (but may choose to do so voluntarily)

Review Your Policies

Employers are encouraged to review their parental leave policies and payroll systems to ensure they reflect these changes.

Supporting employees through parental leave transitions not only ensures compliance but helps foster a family-friendly and inclusive workplace. For more details, visit www.servicesaustralia.gov.au or speak with the MPAQ Advisory team on 07 3273 0800 or email advice@mpaq.com.au.

MPAQ Members Get HR & WHS Support

Contracting members have access to MPAQ’s HR Advisory Services for support and information relating to your employees that is specific to your plumbing or gas business.

Whether it’s an urgent HR crisis or you’re just needing simple day-today workplace advice, you’ll get in-depth advice specific to the situation at hand. Get support surrounding wages and Awards, leave and other entitlements, relationship and performance management, employer termination and employee resignation, WorkCover requirements, updates and changes in employment legislation, employment contracts, WHS matters, and more.

MPAQ members can call 07 3273 0800 or email advice@mpaq.com.au for support.

CAN A PRINCIPLE REVERSE APPROVAL OR PAYMENT OF PROGRESS CLAIMS AND VARIATIONS?

There is a very important difference between the nature of progress payments and variation payments that is not fully understood by some contractors.

Progress Payments Can Usually Be Reversed

It is a well-known principle of building law that progress payments made under a contract are payments on account. They are not conclusive and can be re-adjusted at the end of the project. A Principal may approve and pay a progress claim during the job but still reclaim some or all of it once the final account is settled.

While a contract could, in theory, prevent a Principal from reversing approved progress claims, it is virtually unheard of in Australia for a Principal to agree to surrender that right.

Variations Are Usually Different

Can a Principal also “reverse” variations that have been approved and paid?

This issue was recently discussed by the New South Wales Supreme Court, where a Principal attempted to treat variations as though they were merely payments on account. The court rejected this, confirming that variations are not in the same category as progress claims.

The reasoning was straightforward. Under the contract, the builder was obliged to carry out variation works once directed, even before a price was agreed. Having done the work, the builder was entitled to be paid in accordance with the contract.

This approach is not new. As far back as 1876, the House of Lords considered a dispute where unforeseen site conditions required additional work. The court recognised that, if the work fell within the type of variations contemplated by the contract, the contractor was obliged to perform it and equally entitled to payment.

In principle, it is clear that once a variation is approved and paid in the usual course, the Principal cannot later demand the money back.

Contract Wording Matters

This general rule assumes the contract contains a standard variation clause obliging the contractor to carry out directed work and entitling them to payment.

Some contracts differ. For example, Master Builders Association of Queensland contracts provide that the builder is not required to undertake variations. Still, once a builder agrees to perform a variation, the same principle applies – the Principal cannot reverse payment later.

Where there is no variation clause at all, the contractor is not obliged to perform extra work unless the Principal enters into a new agreement to pay for it.

Variations Paid Remain Paid – But Not Always

Despite this being the position generally, there would be nothing to prevent a Principal from contracting their way out of the usual position that variations once paid remain paid, by presenting a contractor with a contract which provides that any approved and paid variations are only paid on account. With such a clause, the Principal could later “reverse” the decision to pay a variation and claim back the variation payment.

Why would any contractor sign a contract that included such a provision?

Often because they assume the contract is “standard” and fail to notice, or understand, an unusual clause. Unfortunately, this is how contractors get caught out, by signing without carefully reviewing the details or seeking legal advice.

Contractors should never assume that all variation payments are safe. Careful contract review is essential to avoid surprises at the end of a project. For queries, please contact the author or any member of Cornwalls Building & Construction team.

Disclaimer

This information and the contents of this publication, current as at the date of publication, is general in nature to offer assistance to Cornwalls’ clients, prospective clients and stakeholders, and is for reference purposes only. It does not constitute legal or financial advice. If you are concerned about any topic covered, we recommend that you seek your own specific legal and financial advice before taking any action.

Written by Michael Cope, Special Counsel, Cornwalls

RMC FLOODGUARD™ PROVIDES PEACE OF MIND

15mm Right Angle Isolation Valve

The RMC FloodGuard™ range has been designed to reduce the extent of flooding and water damage caused from burst flexible connection hoses. In the event of excessive water flow or hose burst, the valve automatically snaps shut to minimise water escape and damage.

15mm RMC FLOODGUARD™ VALVE

Easily installed at point of fixture installation or retrofitted at any time.

Ideal for sinks and basins fitted downstream from isolation valves and immediately upstream of flexible hose assemblies.

Sink or Basin

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Hose Coupling

RMC FloodGuard™ Valve Tap Connection

20mm RMC FLOODGUARD™ VALVE

Designed for quick and easy installation

Best suited for appliances such as washing machines and dishwashers, and can be retrofitted at any time.

Designed with a captive loose nut connection for ease of installation and incorporates the RMC FloodGuard™ protection built into the

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Whether copper, PEX or transitioning between the two SharkBite® has you covered with a comprehensive range of fittings for all applications.

WORKING THROUGH GENERATIONAL DIFFERENCES

Have you ever caught yourself asking, “Why does my apprentice do things that way?” or thinking, “It feels like we’re speaking completely different languages!”

You’re not alone—and the answer often lies in generational differences.

We’re in a unique period where four to five generations may be working side by side in the same organisation:

• Baby Boomers

• Generation X

• Millennials (Generation Y)

• Generation Z

• Generation Alpha (just starting to enter the workforce)

Each generation has its own values, communication styles, and workplace expectations, shaped by the world they grew up in. These differences can sometimes cause friction — but they also offer valuable opportunities for collaboration, innovation, and mentorship.

SO WHAT ARE GENERATIONAL DIFFERENCES?

“Generational differences” typically refer to the variations in attitudes, values, behaviours, communication styles, work ethics, and expectations among people born in different time periods. These differences often come into play in workplaces, schools, families, and social settings.

GENERATIONAL DIFFERENCE IN THE WORKPLACE

GENERATION X (1965–1980)

Workplace Role: Senior leaders, mid-level managers

Work Values & Expectations: Independence, efficiency, work-life balance

Communication Style: Direct, email, practical

Technology Use: Functional users; adopt if efficient

Learning Style: Self-directed, real-world application

Feedback Preference: Occasional, honest, informal

MILLENNIALS

/ GENERATION Y (1981–1996)

Workplace Role: Mid-career professionals, team leads

Work Values & Expectations: Purpose-driven, feedback-rich, growth opportunities

Communication Style: Informal, digital messaging, video calls

Technology Use: Tech-savvy; expect digital tools

Learning Style: On-demand, collaborative, microlearning

Feedback Preference: Frequent, coaching-style feedback (a few times per week)

GENERATION Z (1997–2012)

Workplace Role: Early-career professionals, interns

Work Values & Expectations: Stability, mental health support, social impact, inclusion

Communication Style: Instant messaging, short-form video, informal Technology Use: Digital natives; mobile-first, expect intuitive UX

Learning Style: Bite-sized, interactive, gamified

Feedback Preference: Continuous, real-time with clear goals (almost daily)

GENERATION ALPHA (2013–2025)

Workplace Role: Future workforce (still in school)

Work Values & Expectations: Personalisation, speed, automation, values-driven environments

Communication Style: Projected: Voice, AI chat, AR/VR

Technology Use: AI-native; expect automation and interactivity

Learning Style: Projected: Immersive, gamified, AI-curated learning

Feedback Preference: Instant, gamified, data-driven feedback

MANAGING GENERATIONAL DIVERSITY

Managing generational differences isn’t about catering to stereotypes or creating separate rules — it’s about recognising the unique strengths, experiences, and expectations each generation brings to the table.

By embracing these differences, business owners and leaders can:

• Foster stronger communication and collaboration

• Build more inclusive, adaptable teams

• Create environments where everyone feels valued and understood

Do not assume one generation’s way is the ‘right’ way or using a one size fits all approach to motivation and rewards. Understanding generational diversity will help grow your business and add value by actively listening, engaging, learning, and adapting to the unique perspectives of each generation.

Understanding the differences is the first step. Respect and adaptability are what carry it forward.

MPAQ members who need support managing generational differences can call the MPAQ workplace relations team on 07 3273 0800.

UPDATED WORKPLACE BEHAVIOUR TRAINING NOW AVAILABLE

MPAQ is pleased to announce the update of our Workplace Behaviour Training video, now available on your member dashboard. These updates reflect recent amendments to key legislation, including the Sex Discrimination Act 1984, Preventing Sexual Harassment in the Workplace, and the Work Health and Safety Regulation 2011 (Qld).

A healthy, respectful workplace is not only essential for the wellbeing of your employees but is also vital for your business’s success. Discrimination, bullying, and harassment can lead to serious consequences, both legally and within the workplace. Many forms of such behaviour are considered criminal offences, placing businesses under a legal responsibility to prevent harm and create a safe environment.

FOR MEMBERS

By fostering a supportive and respectful workplace culture, you can promote high levels of productivity, where all employees feel valued and can thrive. To assist you in achieving this, MPAQ has developed this updated Workplace Behaviour Training video. It is a valuable resource for both new staff onboarding and ongoing staff training.

Members can access the video directly through their member dashboard, along with downloadable slides for easy sharing. Strengthening your workplace’s culture starts with understanding and addressing these important issues—ensure your team is informed and equipped today.

If you’re an MPAQ Contracting Member*, visit www.mpaq.com.au/members/employment/workplace-behaviour

*Excluding Contractor Sole Operators

Specialist Construction Accounting Firm Wins Prestigious Award

Xact Accounting named 2025 Firm of the Year for delivering impactful services tailored specifically to construction.

Queensland-based specialist construction accounting and advisory firm, Xact Accounting, has been recognised as Firm of the Year at the 2025 Accounting Awards for its significant contribution to the construction industry.

The accolade acknowledges Xact’s ability to deliver tailored strategic CFO advisory, sector-specific tax and compliance solutions, comprehensive backoffice transactional support, and customised financial literacy programs. These services are specifically designed to meet the distinct commercial demands of the construction sector, known for its inherent risks and complexities.

Founding Partner and CEO Mick Renton said, “Our approach is entirely focused on creating services that directly address the unique financial challenges facing construction businesses. By leveraging our deep understanding of the construction industry, we actively help our clients manage risks, optimise their operations, and achieve sustainable commercial success.”

The award also highlighted Xact’s proactive involvement within the construction community, evidenced by their ongoing collaborations with industry bodies and specialised service providers. This close industry connection ensures the firm remains at the forefront of sector developments, allowing them to effectively utilise industry-specific knowledge and technologies to help clients achieve optimal commercial outcomes.

About Xact Accounting

Xact Accounting specialises in delivering Strategic CFO advisory services, fullstack back-office accounting and tailored tax and structuring solutions exclusively to the construction industry. With deep industry insights and a comprehensive suite of services, Xact Accounting equips business owners and their teams in the

MORAL SERVICE: FROM TOOLS TO TIKTOK

PEOPLE AROUND THE WORLD NOW SPEND OVER 14 BILLION HOURS ON SOCIAL MEDIA EACH DAY.

That new restaurant everyone’s raving about? You probably already saw that on Tiktok. Looking for a new hairdresser? Check their portfolio on Instagram first. Public holiday hours for that local bakery you’ve been wanting to visit? Maybe better to check if they’re open on their Facebook page.

Today, social media is as essential to every person and every business like a telephone number or an email address. There is much to be said about how it has transformed the way we interact with people, consume content, and view the world today – for the good and for the bad. But it is undeniable that many have seen success in seizing the limitless opportunities in this new technology.

And some of these stories are not just built on algorithms alone, they are built on the relentless ambition and hard work of passionate humans – such as Shaun Ridley of Moral Service.

THE HANDS-ON ENTREPRENEUR

Shaun’s journey into plumbing didn’t begin with a family legacy, like many others in the trade. His career in trade started in carpentry, before finding his way to plumbing through his rugby league coach. That hands-on experience quickly turned into an apprenticeship, and by 21, Shaun had earned his contractor’s licence and launched Moral Service.

“One of the things I’ve always loved doing is working with my hands and expressing my creativity with my hands. So that kind of led me into the trade industry in general,” he explains. “But I’ve also personally just always been into business. I’ve created heaps of little businesses ever since I was a young kid. So starting a plumbing company was a natural next step for me.”

THE PLUMBING INFLUENCER

Shaun’s digital presence only really started recently, in the early days of 2023.

“And it started because I was looking at other young people killing it on the online space. They were monetising whatever they were doing, and I thought, ‘I’ve got to jump on this. There’s no reason I can’t achieve what they’re achieving,’” said Shaun.

That motivation was the spark he needed to jumpstart Moral Service’s online presence. In the beginning, he thought he was just making videos to get more customers to his business. But along the way, he realised that most of his audience were also fellow tradies or even younger people who were considering a career in trades.

“I’ve literally had some lads message me saying, ‘I started my plumbing company because of you guys.’ So it’s sort of evolved into this bigger movement that brings me a lot of excitement and purpose. And I say to the boys, ‘we no longer only work for a paycheck; we work for a purpose,’” shares Shaun.

Today, @moral_lads has more than a hundred thousand followers and 2.4 million likes on Tiktok. On Instagram, his reels would rake in millions of views. The secret to his success? It’s not fancy gear or viral tricks—although those are very helpful too, in this age of algorithm. He said it was two things –consistency and authenticity.

He makes it look easy and natural, but social media is a lot of hard work. The consistency to always keep doing it, to always try something new, and to always learn new things is in the DNA of every reel on his page.

“Just like anything else, whether you do get into a trade or you take up a new hobby, the more time you’re in the game and the more practice you have, the better and easier it’s going to become. I’m still learning. Every video I post, there’s always some back-end testing. I’m seeing how the algorithm responds,

how people respond, and then I’m always adjusting. So there’s no shortcut. You just have to start, see what doesn’t work, make the adjustments, find what does work, and then keep adapting,” he explains.

The other part of it was finding his voice in the sea of endless reels, and making sure he doesn’t lose sight of that every step of the way.

“Authenticity is everything,” he says. “If you’re just copying what others do online, people can tell. But if you bring your own style and personality, that’s what works. I love being in front of the camera. I love coming up with concepts and ideas and getting the reaction and joy from people watching it.”

And if you scroll through his videos, his content isn’t rehearsed or overproduced; it’s honest, light-hearted, and filled with moments that showcase the reality of the trade. From pulling apart busted pipes to joking with his team, the audience gets to see the human side of plumbing. That blocked stormwater drain? Those burst pipes that need to be unearthed from under the house? That leak that’s being a pain to find? He is showing that plumbers are always drawing from years of study and training and expertise to fix things inside and around people’s homes.

When asked about the direction that Moral Service is heading, Shaun is excited to share that he has developed an AI-powered app called Tradie AI, a 24/7 agent built for tradies and apprentices to elevate their careers using AI-powered tools.

“AI is shaking up the industry as we all know. And I think if you’re not learning how to use AI and how to implement it into your company or your personal life or career, you’re definitely falling behind,” says Shaun.

AI is shaking up the industry as we all know. And I think if you’re not learning how to use AI and how to implement it into your company or your personal life or career, you’re definitely falling behind.

Shaun has shown that plumbers can be adept in more than just construction tools. The digital and creative tools he has on his belt speak highly of what he’s accomplished for Moral Service. And if there is to be learned about his success story, it’s seizing the opportunities as they come, staying true to your most authentic self, and using the right tools—whether it’s pipe wrenches or pixels on the screen.

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Thank you to everyone who joined us at our previous events!

Plumbing and Gas Breakfast Trade Show

Join us for a morning of networking and camaraderie, where you can connect with fellow industry professionals, exchange ideas, and build valuable relationships — all while enjoying delicious breakfast and freshly brewed coffee. Whether you’re looking to grow your professional network or stay updated on industry trends, this is the perfect setting to do so.

We’re coming to Brisbane and Gold Coast!

Gold Coast Friday 24 October

TAFE Queensland Ashmore Campus

Brisbane Wednesday 19 November

TAFE Queensland Acacia Ridge Campus

Women’s Plumbing Alliance Leadership Retreat

Back by popular demand, the Women’s Plumbing Alliance Leadership Retreat is coming this year to the stunning Tangalooma Island Resort!

Connect with like-minded women in the plumbing industry. Learn from top-tier business specialists. Grow your leadership skills and self-worth in a supportive environment. Unwind and recharge beside the gorgeous waters of Moreton Island. Don’t miss out—spaces are limited!

Tangalooma Island Resort Monday 27 October to Wednesday 29 October

THE MPAQ BUSINESS LEADERS GROUP

The MPAQ Business Leaders Group has continued its momentum in 2025 with impactful events focused on leadership, collaboration, and industry growth.

In February, members came together for a strategic roundtable at the Brisbane Convention and Exhibition Centre. The group explored the political landscape post-2024 state election and how government is supporting the building and construction industry, with insights from Steve Koch, Deputy Director-General for the Department of Customer Services, Open Data, and Small and Family Business; and The Hon. Sam O’Connor, Minister for Housing and Public Works and Minister for Youth.

In April, a federal election-focused workshop unpacked potential impacts on the plumbing and gas sector. Then in May, a networking night co-hosted with AHSCA QLD at The Ballpark Portside brought together leaders from the plumbing and hydraulics design industries. These varied settings have been ideal for relationship-building and meaningful cross-sector discussions, all supported by our valued group partners.

These events continue to deliver on the group’s core purpose: bringing senior professionals together to tackle challenges, explore ideas, and raise standards across the industry.

With more to come—including a ministerial roundtable in September—the MPAQ Business Leaders Group remains a space where forward-thinking business owners and managers can connect, grow, and lead.

MM Kembla has been manufacturing and supplying the highest quality most reliable piping system solutions for over 100 years. Established in 1916, MM Kembla is Australia’s only copper tube manufacturer and still operates from its original site at Port Kembla, New South Wales, Australia.

MM Kembla remains the most highly regarded supplier of integrated piping system solutions for plumbing, HVAC-R, medical and industrial applications across Australia, New Zealand, South East Asia, and the Middle East. Whilst you may not see their products work behind walls, they have been responsible for providing clean drinking water, heating and cooling, warm showers and critical medical gases to homes, offices and hospitals for over 100 years.

MM Kembla has been supporting the plumbing industry and industry associations like MPAQ with its trusted knowledge, service, warranties, on-the-ground personnel, and phenomenal customer service to ensure a risk free installation that protects the plumber, asset owner, and wider plumbing industry.

That’s MM Kembla protecting you, back of wall.

ZIP

MICROPURITY FILTRATION ADVANCED TRIPLE-ACTION TECHNOLOGY IN EVERY ZIP HYDROTAP SYSTEM

Plumbers are increasingly seen as the go-to experts for ensuring safe, clean water in homes and businesses—especially as awareness and concerns grow around emerging contaminants such as microplastics and per- and polyfluoroalkyl substances (PFAS), commonly referred to as “forever chemicals”. With traditional filtration systems often struggling to tackle these invisible hazards, the demand for advanced solutions is on the rise.

Zip Water’s MicroPurity filtration addresses these concerns, offering certified reduction of the eight most harmful contaminants, including an impressive 99.4% reduction of PFAS*. This ensures that a Zip HydroTap can deliver the highest quality drinking water solution for homes and workplaces.

PFAS are synthetic chemicals that have raised global concerns due to their persistence in the environment and potential health risks. They don’t easily break down, consequently accumulating in water sources over time. While activated carbon and reverse osmosis have been standard solutions, their

AUSSIE JETTERS RATE ‘A’!

Australian Standard AS/NZS 4233.1:1:2013 has jetter machines divided up between class A units and class B units. Aussie Pumps’ Class A King Cobra, 5000 PSI and 16 LPM is the star of the class A range.

The King Cobra comes in a beautifully sculpted stainless-steel frame. It is available either in trolley form or what they call ‘cube’, suitable for mounting on the back of utilities, trailers, or trucks. Jetters can be easily secured in transit, with the easy bolt-down Aussie COBRA-LOC. The machines now have stainless steel reels; even the COBRA-LOC is stainless.

Aussie Pumps offers a free Safe Jetter Operator course for operators of Class A machines, and this course is being used by Jetter operators in a wide range of fields. A good example is local government bodies, plumbers, and commercial applications like livestock sale yards, feedlots, and food processing plants.

“The Aussie Jetters are so versatile, beautiful to look at, and powered by Honda two cylinder electric start petrol engine. Everything we do in Jetter design is about the plumber who’s going to use the product,” Aussie Pumps Chief Engineer, John Hales.

“Every machine goes through our new two-million-dollar test rig before being shipped. We build class B units too, but class A versions are much more popular and significantly less expensive!” said Hales. For further information, contact Australian Pump Industries, authorised dealers, and authorised plumbing outlets throughout Australia. You can also visit aussiepumps.com.au or call 02 8865 3500.

Another line of class A Jetters goes through Aussie’s test rig after production

effectiveness varies, and they often come with trade-offs in cost, efficiency, or environmental impact.

Genuine Zip filters use innovative MicroPurity 8-in-1 filtration* to deliver an unrivalled drinking water experience. MicroPurity filters maintain their performance throughout their life and are designed to tackle a wide range of impurities. Zip MicroPurity filters are independently certified to:

• Reduce lead, asbestos, and microplastics

• Reduce chlorine taste and odour

• Filter out sediment larger than 0.2 microns

• Inhibit bacterial growth

• And now removes 99.4% of total PFAS*

For over 75 years, Zip Water has been at the forefront of water innovation, providing homes and workplaces with the best hydration solutions. With the latest PFAS certification, Zip Water is once again setting the standard for clean, safe, and sustainable drinking water.

Visit zipwater.com to review the performance data sheets for MicroPurity filters.

*Zip MicroPurity filters sizes 1 and 1.5 (93701 & 93702) are certified to NSF/ANSI Standard 53 to reduce 99.4% of Total PFAS (average reduction)

LEADING THE WAY IN MANHOLE REHABILITATION

In the world of plumbing and infrastructure, innovation is key to tackling the challenges of aging systems beneath the ground.

Nuflow Central Queensland, a family-owned business, is leading the charge by using advanced UV liner technology to restore aging manholes from the inside out—minimising disruption to local communities.

For years, repairing underground infrastructure meant extensive excavation, lengthy projects, and community chaos. Now, however, Nuflow CQ offers a smarter, more advanced, and efficient alternative. Instead of digging up and replacing old structures, a special liner is inserted into the existing manhole and cured in place using UV light. This process creates a new internal layer that is strong, durable, and watertight without the need for destructive digging.

To showcase this innovative technology, Nuflow CQ recently partnered with Southern Relining to host an Open Day for local Central Queensland councils, where they provided a firsthand look at how this advanced UV liner can solve complex aging system issues. The demonstration showed how the technology saves councils significant time and money while reducing community disruption and environmental impact.

Nuflow CQ is committed to the ongoing modernisation of infrastructure repair in Central Queensland. Their advanced UV liner technology provides a permanent, efficient solution for aging manholes, allowing councils to maintain their assets with minimal impact on their budgets and communities. It is the first of its kind in Queensland, and for the 1500-mm manhole, a first in Australia.

The Nuflow CQ and Southern Relining Team

RIDGID® K-46 CORDLESS SINKSNAKE™

The RIDGID® K-46 Cordless SinkSnake™ clears tough blockages in 3/4 in to 3 in (20 – 76 mm) lines such as sinks, tubs, showers, and urinals.

Powered by the RIDGID 18V Advanced Lithium Battery Platform, it provides cordless freedom for professional daily use. Designed with ergonomics and versatility at its core, the K-46 features an integrated, multiposition kickstand for support, a 360-degree rotatable AUTOFEED ® that advances and retrieves the cable in forward and reverse, an enclosed rotating drum, and compatibility with different cable sizes and cable tools for unmatched convenience.

CORDLESS FREEDOM Powered by the RIDGID 18V battery platform to deliver runtimes suited for professional daily use.

ERGONOMIC Integrated, multi-position kickstand alleviates the weight of the tool in common work environments, such as under cramped sinks and in tubs for improved comfort and support.

POWER Features a Brushless DC motor that clears tough blockages in 3/4 in to 3 in (20 – 76 mm) lines such as sinks, tubs, showers and urinals.

DESIGN Fully enclosed rotating drum protects plumbing fixtures from accidental damage.

STANDARD CABLE INCLUDED: 5/16 in (8MM) Drain capacity: 1-1/4 in to 2-1/2 in (32mm to 64mm).

OPTIONAL CABLES AVAILABLE: ¼ in (6MM) Drain capacity: 3/4 in to 2 in (20mm to 50mm) and 3/8 in (10mm) – drain capacity: 1-1/4 in to 3 in (32mm to 76mm). For further information see the RIDGID Australia website www.ridgid.com/au, email ridgid.australia@emerson.com, or phone 1800 743 443.

PROUDLY QUEENSLANDER PROUDLY THE SERVICE LEADERS

At Samios, we’re a proud, Queensland-owned, familyrun Aussie wholesaler committed to backing plumbers with real support, expert advice, and a no-fuss approach. As the service leaders, we focus on what matters—getting you what you need, when you need it. Fast, reliable, and hassle-free.

Originating in the Sunshine State, we’re passionate about supporting local families, tradies, and businesses. We don’t just operate in Queensland—we’re part of the community, and we’re here to help it grow.

We understand that time is money, so we keep our branches stocked with the products you need to get the job done—no delays, no drama. You can count on us to have what you’re after, ready to go when you are.

We’re not just here to take orders. Our team knows the trade, speaks your language, and genuinely cares about helping you get the job done right. We take the time to understand your business, your challenges, and what you need to keep things moving—whether it’s a quick fix or a big project in the pipeline.

At Samios, we know no two jobs—or plumbers—are the same. That’s why we tailor our service to suit the way you work. We’re more than a wholesaler—we’re your business partner, on and off-site.

Because at Samios, great service isn’t just what we do—it’s who we are. Proudly Queensland owned. Proudly backing local plumbers! Visit samios.net.au

RELN Civil Edge Pit™ Built Tough for Big Jobs

The stormwater management landscape in Australia is rapidly evolving, driven by the need for faster installation, improved safety, and better environmental outcomes. Traditional concrete drainage pits remain common on job sites, but they come with long install times, heavy handling requirements, and sustainability drawbacks.

In response to these challenges, RELN Group Australia has introduced the Civil Edge Pit™ - a lightweight, modular drainage system designed to reduce labour, cut installation time, and meet tough Australian conditions. Developed with input from plumbers and civil contractors, it is built for the real-world demands of modern construction.

A Practical Innovation from a Trusted Australian Manufacturer

RELN has built a reputation for delivering smart, functional solutions for drainage and water management. The Civil Edge Pit™ is the latest in that tradition - designed from the ground up to offer a compliant, cost-effective alternative.

“We saw that traditional systems were slowing projects down,” says RELN’s product development team. “Installers needed something lighter, faster, and easier to manage without compromising on strength or compliance.”

The result is a fully compliant drainage system that’s quick to install, transport-friendly, and adaptable across a wide range of applications.

Lighter Load, Faster Install

The Civil Edge Pit™ is up to 17 times lighter than concrete, making it dramatically easier to move and position. One person can handle installation - no crane, rigging, or heavy lifting required. The system features anti-flotation feet and a galvanised steel frame for secure placement and structural stability. And because it does not require concrete encasement*, the time and labour savings are immediate. For tradespeople and contractors managing multiple installs, it offers a clear efficiency advantage especially where labour shortages or tight deadlines are in play.

Built for Versatility

Despite its lightweight construction, the Civil Edge Pit performs like a heavyweight. It’s available in load ratings from Class A to Class D, making it suitable for:

Residential driveways

Commercial car parks

Pedestrian walkways

Light commercial developments

Trafficable areas with appropriate grates

Sustainability Without Sacrifice

Environmental performance is increasingly a part of every build brief. The Civil Edge Pit™ is manufactured from high-quality recycled materials, aligning with sustainability targets while still delivering the

structural integrity required for public and private infrastructure projects. It also brings efficiencies to logistics. Lightweight parts are easier to transport, store and deploy, reducing the environmental impact of freight and machinery use on site

Tough Enough for Trade, Simple Enough for Speed

Plumbers, landscape professionals, and civil crews are already adopting the Civil Edge Pit™ as a go-to product for faster installs. Its modular design and off-the-shelf availability streamline everything from planning through to handover. With fewer delays, simpler setups, and broad compatibility, it keeps projects moving.

Importantly, the system meets AS3996 requirements across all relevant load classes and has been tested in Australian conditions—giving confidence to engineers, site managers and regulators alike.

Future-Proof Drainage

As supply chain issues, labour shortages and environmental expectations continue to shape the construction sector, smart product choices can make all the difference. The Civil Edge Pit™ is an example of how local innovation is helping the industry meet modern challenges head-on.

Whether you are a plumber, civil contractor, or project manager, this is a drainage system that delivers strength, speed, and simplicity with no compromise on quality or compliance.

*Must be installed to engineer specifications.

Series 450 w/Riser

Series 600

Essential Skills Refreshers for Industry Professionals

MPAQ’s Essential Skills Refresher Microcredentials are short, focused courses designed for professionals in the plumbing, drainage, and gas industries. These programs deliver practical, up-to-date training that can be completed in a matter of days or weeks. Each micro-credential provides certified recognition of specific, job-ready skills that can be applied immediately in the workplace.

Tailored for busy professionals, these courses cover key areas such as compliance, safety, and industry best practices. The self-paced, modular format allows individuals to refresh their knowledge without disrupting work routines, making them ideal for those needing to maintain a competitive edge, meet certification requirements, or apply current knowledge directly in their roles.

Participants benefit from enhanced workplace safety, improved performance, and ongoing compliance with evolving industry standards. The available microcredentials courses include the following:

High-Pressure Water Safety Skills Refresher Addresses safe jetting operation and maintenance of high-pressure jetting equipment. It covers essential safety protocols, equipment handling, hazard identification, and proper use of personal protective gear. The course ensures operators are up to date on regulations and techniques for effective and safe jetter use.

Legislation and Standards Compliance Refresher Focuses on the latest AS/NZS 3500 Australian Standard which provides an in-depth review of the standards governing plumbing work. It covers compliance, safety codes, and best practices, ensuring professionals stay updated on legal obligations and industry standards for compliant installations and maintenance.

Gas Work Safety and Skills Refresher Covers key safety protocols, handling, and storage of gases used in various industries. It reinforces knowledge on gas types, pressure management, leak detection, emergency procedures, and regulatory compliance. Designed for professionals, the course ensures updated skills and adherence to best practices for safe gas usage.

Developed in response to critical industry issues such as skills shortages, regulatory changes, and an aging workforce, these programs offer a cost-effective, high-impact solution for upskilling. The courses are especially valuable for small to medium-sized businesses seeking timely, practical training that aligns with immediate operational needs.

This initiative supports long-term workforce development by ensuring professionals remain capable, compliant, and prepared for future challenges. More than a short-term fix, the Essential Skills Refresher Microcredentials represent a strategic investment in capability-building, leadership, and industry resilience.

This program is proudly funded and supported by the Queensland Government.

Enrol today at no cost as this program is fully funded and will strengthen your expertise with training built for real-world application. For further information, please do not hesitate to contact the Training Services Team on 07 3273 0800 or email training@mpaq.com.au.

APPLYING FOR AN INTERIM GAS WORK LICENCE

Employers, have you got an employee who has finished their apprenticeship recently and completed either a Certificate III in Plumbing or Certificate III in Gas Fitting within the last 12 months? Have they applied for their interim gas work licence yet?

Interim Gas Work Licence

An interim gas work licence may be issued where the applicant has not yet demonstrated that they have the competencies and experience to hold a full gas work licence.

An interim gas work licence authorises you to install, remove, alter, repair, service, and test a gas system in relation to a type A gas device. This allows an interim licence holder to carry out most types of gas work while completing the requirements to progress to a full gas work licence.

An interim licence holder:

• must ensure that any gas system installation work is appropriately overseen and certified by the holder of a full gas work licence holder; and

• cannot carry out inspections and certification of recreational or commercial vehicle gas systems.

An interim licence holder must have the required qualifications and experience to hold a gas work licence. These required units of competency are from the CPC32720 Certificate III in Gas Fitting or CPC32420 Certificate III in Plumbing or equivalent units from the previous training packages.

How to Apply

To apply for an interim gas work licence, you must follow these steps:

1. Understand your legal obligations and safety requirements

2. Decide which licence you will need

3. Check the required qualifications, experience, and currency needed

4. Prepare your supporting documents

5. Complete the application form

Visit the Application and Information for Gas Work Licence page on the Business Queensland website for more information.

Requirements for a Full Gas Work Licence in Queensland

Students wishing to progress from an interim gas licence to a full gas licence in Queensland are required to complete four Certificate IV competencies while their interim gas licence is still valid.

To apply to progress from an interim licence to a full gas work licence, an individual must:

1. Be a suitable person to hold a licence

2. Hold an interim gas work licence that is current or expired within the last 12 months

3. Hold the following required units of competency:

• CPCPCM4011 Carry out work-based risk control processes

• CPCPCM4012 Estimate and cost work

• CPCPGS4011 Design and Size Consumer Gas Installations

• *CPCPGS4022 Service Type A gas appliances

*Service Type A gas appliances also has prerequisite units that must be completed prior to enrolling in the CPCPGS4022 Service Type A gas appliances unit. If you completed your apprenticeship after 2013, you may already hold the required prerequisite units.

4. Have completed the practical experience as specified below:

• Minimum practical experience (hours, jobs, and types of activities)

J 60 hours practical experience carrying out gas work

J 10 of the 60 hours may be in a simulated work environment.

J Note: Simulated work is in addition to any practical activities you complete during your training. This is above and beyond any practical work you complete during your training. It is up to you to discuss options with the RTO teacher for signing this off.

• 10 different jobs covering at least the following types of activities:

J Installing consumer gas piping

J Testing and purging consumer gas piping

J Installing gas pressure control equipment (including commissioning)

J Installing a gas device (including commissioning)

J Servicing and/or repairing a gas device

If you meet the qualifications and experience requirements but do not meet the currency requirements, you will need to pass the approved Gas Work Trade Test at a participating RTO before lodging an application. This is to check that your skills are current before the Resources Safety and Health Queensland (RSHQ) will accept your licence application.

If you meet all the requirements, you may lodge an application for a gas work licence.

If you don’t already have an interim gas licence and wish to apply for an interim gas licence or have other questions, please contact the RSHQ office directly through email on gaslicence@rshq.qld.gov.au or phone on (07) 3330 4249.

For further information, please do not hesitate to contact the Training Services Team on 07 3273 0800 or email training@mpaq.com.au.

Written by Tracy Bob, MPAQ Training Services Manager

MEMBERS SAVE OVER 2,300 ON TRAINING!

MPAQ is a Registered Training Organisation (RTO) offering accredited and non-accredited courses. Check out MPAQ’s list of upcoming plumbing and gas courses by scanning the QR code.

MERVYN JOHN MOOR

15-7-1928 TO 30-7-2025

Valued Life Member Mervyn Moor was born in Toowoomba and attended Newton State School. He served his apprenticeship with Vince O’Neill alongside Jack Hogan, with whom he later formed a business partnership that would last twenty-one years. Merv would carry on the business Moor’s Plumbing before handing over to his nephew Jim Gurski. Hogan and Moor were Foundation Members of the Toowoomba Division, which was formed in 1953.

Merv served as Division Chair (1983-1964 and 1972-1973) and Secretary (1966-67).

Merv represented the Association on local industry bodies such as the Regional Advisory Committee to the Industry and Training Commission, the Building Trades Coordinating Group, and Toowoomba Regional Group Apprenticeship Scheme.

He was presented with a “Certificate of Appreciation” in 1974, served on the MPAQ State Council from 1980-1981, and was honoured with Life Membership in 1986.

He married Hilda in 1959, a happy marriage until Hilda passed away fourteen years ago. They attended many State Conferences and travelled extensively in Australia and overseas.

Merv was also a keen gardener and nurtured a “bowling green” standard lawn. He once entered the Carnival of Flowers without success; however, viewing the photos of his flowers at his funeral would have given his competition “a run for their money”.

President Kent Vickers delivered a fitting tribute at the service.

He was an avid bird enthusiast who would rescue injured birds and nurse them to recovery to become lifelong friends.

Merv and Hilda were wonderful company to be with, and the Association extends deepest sympathy to the extended family.

Written by Bruce Wallace, MPAQ’s Honorary Historian

JAMES ‘JIM’ GURSKI

26-10-1947 TO 30-5-2025

MPAQ extends its sincere condolences to the family, friends, and colleagues of Jim Gurski, a highly respected member of the Toowoomba plumbing community, who sadly passed away recently. Jim was known as a dedicated and skilled tradesman. His plumbing career began during his time in the army. Jim’s uncle, Merv Moor, MPAQ Life Member, passed down Moor’s Plumbing to Jim. He built a strong reputation for quality workmanship and integrity. Under Jim’s leadership, the business maintained its strong reputation, and he became a mentor to many apprentices. Those who trained under him recall him with deep respect, describing Jim as both an excellent tradesman and a generous teacher.

Jim was actively involved with MPAQ over many years, contributing his knowledge, passion, and leadership to the industry. His service to the Association included:

Chairman: 1978–79, 1994–95, 1995–96

Junior Vice Chairman: 1990–91

Beyond plumbing, Jim had a love for beekeeping. At his funeral, the RSL honoured him for his national service, delivering a fitting and dignified tribute that reflected the high regard in which he was held.

Jim will be remembered not only for his professional excellence but also for his commitment to his community, his warmth, and his generous spirit. His legacy will live on in the Toowoomba plumbing community and among all who had the privilege of working alongside him.

Rest in peace, Jim.

Hilda and Merv Moor

INDEMAND PLUMBING & GAS CELEBRATES 10

YEARS OF MPAQ MEMBERSHIP

Matthew Ogden, the owner of Indemand Plumbing & Gas, founded the business in May 2015 after 13 years in the trade. Since its inception, the company has evolved from a focus on residential plumbing to embracing a diverse range of commercial and construction projects.

Over the past decade, Indemand Plumbing & Gas has navigated the evolving demands of the industry, and the company’s long-standing membership with MPAQ has played a key role in this success. For the past 10 years, MPAQ has provided invaluable support, offering access to the latest industry standards, news, events, and HR resources, all of which have helped the business stay informed, compliant, and competitive.

Reflecting on the company’s journey, Matthew expresses immense pride in what has been achieved so far. “I’m proud of how far we’ve come and excited for the future of Indemand Plumbing & Gas,” he shares.

Congratulations to Indemand Plumbing & Gas on reaching this milestone!

Corporate Profile

Express Plumbing Supplies is a dynamic and customer-focused plumbing supply company committed to delivering high-quality products and exceptional service across civil, maintenance, commercial, and residential sectors. Established by a team of handson industry professionals, each with a strong background in the plumbing industry, Express Plumbing Supplies has quickly become a trusted name in the market.

Their business model brings together a collection of independently owned, family-run plumbing stores under a single banner, fostering a community of support for both customers and suppliers. With four locations across Brisbane and the Gold Coast, they proudly serve the needs of trade professionals in these regions, offering a wide range of premium plumbing products, tools, and materials to suit

MPAQ HISTORY BOOK IS COMING SOON

The Master Plumbers’ Association of Queensland (MPAQ) is excited to announce we are nearing completion of our MPAQ History Book – a comprehensive account that celebrates the rich legacy of our Association and honours the individuals and milestones that have shaped our journey over the years.

With invaluable contributions from our honorary historian, Mr. Bruce Wallace, and dedicated volunteers Brian and Ros Hutchison, this book will capture the heart of MPAQ’s story. It is a tribute to the people, events, and moments that have played a significant role in our history, offering a glimpse into the past that will resonate with all who have been part of our association.

As we approach the release of this special publication later this year, we would like to gauge interest from those who would like to purchase a copy of the MPAQ History Book. While we are still finalising the final costs, we want to ensure that those interested are kept in the loop once prices are confirmed.

If you would like to be among the first to receive more details about the cost and availability of the book, we invite you to submit your expression of interest today: simply scan the QR code.

By submitting your details, you will be notified as soon as the cost information is available, and you will have the opportunity to purchase a copy of this important piece of MPAQ history. Thank you for your continued support of MPAQ. Should you have any questions or would like to discuss the History Book further, please call 07 3273 0800.

all project requirements, from large-scale civil works to commercial developments and residential renovations.

At Express Plumbing Supplies, they prioritise building long-term relationships with their customers through personalised service, expert advice, and prompt deliveries. Their mission is to be the trusted supplier for all things plumbing, offering competitive pricing, reliability, and a dedication to quality.

They are excited to continue growing and evolving, maintaining our focus on supporting the local plumbing community and helping their customers succeed in every job they undertake, whether it’s civil, maintenance, commercial, or residential.

Visit www.expressplumbingsupplies.com.au, email sales@expressps.com.au, or call 07 3856 1100 to find out more.

Matthew Ogden and Kent Vickers (MPAQ President)

OF YOUR MEMBERSHIP MOST

WITH

MAKE THE MPAQ

BIZMATRIX

Bizmatrix has become one of Australia’s leading educators for gas and electrical training courses. It is a Registered Training Organisation RTO 32074, based in the Brendale suburb of Brisbane, we also welcome students from outside Brisbane.

Bizmatrix is currently offering MPAQ Members a free logbook day valued at $265 when you register for their Restricted Electrical Licence Course.

The Restricted Electrical Licence Course is designed for non-electrical trades that are required to do incidental electrical work for their trade/ qualifications. The onsite training is held in Brendale in North Brisbane, Queensland. Find out more by visiting www.mpaq.com.au/ benefits/bizmatrix.

SMYTH FINANCIAL

At Smyth Financial, they specialise in asset finance solutions tailored to meet the unique needs of tradies. Whether you’re a residential or commercial plumber, roofer, gas fitter or any other MPAQ trade professional, they understand that having the right vehicle is essential to your work. That’s why they focus on providing fast and efficient financing for utes and cars, ensuring you have the tools you need to get the job done without delays.

MPAQ members receive a $250 prepaid fuel card at settlement of any asset finance deal.

To claim this benefit, visit www.mpaq.com.au/ benefits/smyth-financial.

MEMBER BENEFIT PARTNERS

In addition to access to a broad range of services, products, and support, you can also enjoy discounts and special offers on products and services that will help enhance your business.

Through our carefully curated partnerships with suppliers and providers that are committed to supporting our members and the wider industry, we’re able to build a suite of exclusive member offers that will give our members added value and a competitive advantage.

Check out some new exclusive discounts available for MPAQ members below.

WFI

WFI gets to know their clients by being part of the community and understanding the things that are important to you and why you need safeguarding. They have insurance solutions for business owners, farmers, strata managers, landlords and home owners.

WFI’s personal service approach means that they are able to listen to their clients and develop their range of products with your insurance requirements in mind.

Each one of WFI’s products offers a range of options for you to choose from so you can tailor an insurance package to suit your needs.

MPAQ members get discounted insurance rates plus a 5% annual rebate towards your MPAQ membership.

To find out more, visit www. mpaq.com.au/benefits/wfi.

SIMPRO

Simpro is a field service management software for trade and field service business leaders. It offers an end-toend platform for managing operations efficiently and profitably. With over 20 years leading trade and field service innovation, Simpro supports over 250,000 users worldwide, with offices in North America, Australia, New Zealand and the UK.

Simpro’s software features help support every role within a trade business workforce between the office and the field by streamlining workflows and improving processes.

Elevate your plumbing business with an exclusive offer for MPAQ members: save 20% off Simprosium Conferences throughout the year*

To claim this benefit, visit www. mpaq.com.au/benefits/simpro.

MPAQ Offer Eligibility: This offer is available to Contracting Members and Corporate Supporters only.

Check out all the offers available to you by scanning the QR Code

CONGRATULATIONS TO OUR MILESTONE MEMBERS

MAY • JUNE • JULY

NAME COMPANY

John Johnston

DIVISION MILESTONE

Brisbane North 80

Ron Johnston Sunshine Coast 80

Rick Quire Ansa Plumbing

Brisbane South 40

Lachlan Pegler Queensland Industrial Cladding Toowoomba 40

Rodney Gramenz Sunshine State Plumbing Pty Ltd Ipswich 40

Brent Boddice Fixzit Plumbing

Brisbane South 35

Bruce McDonald HPS Contractors Far North Qld 35

Lewis McDiarmid McDiarmid Plumbing Service Pty Ltd Gold Coast 35

Greg Campbell Childers Plumbing & Drainage Bundaberg 30

John Fortunato John’s Plumbing Service Pty Ltd North Qld 30

Corey Stevens AC Plumbing QLD Brisbane North 25

Garry Wade Samios Brisbane North 20

Michael Piekoszewski Acacia Plumbing Far North Qld 15

Mark Greaves Gold Coast 15

Matthew Wade Aussie Plumbing & Drainage Services Ipswich 15

James Teague Bar Plumbing Pty Ltd Sunshine Coast 15

Benjamin Johnston BCJ Plumbing & 24/7 Maintenance Services

Sunshine Coast 15

Peter Maloberti Big Pete’s Plumbing Far North Qld 15

Jay Mason Commercial Plumbing Services Pty Ltd Sunshine Coast 15

Tony Sauve-De Rose De Rose Plumbing Services Far North Qld 15

David Thorpe Brisbane North 15

Greg Parr Greg Parr Plumbing Far North Qld 15

Dean Howard In Deep Plumbing Gold Coast 15

John Neary Central 15

James Woodman James Woodman Plumbing Toowoomba 15

Dirk Neugebauer Jayden Enterprises Pty Ltd Mackay 15

David Kimber Kimber Plumbing Pty Ltd Fraser Coast 15

Dean Eiser Mackay Regional Council Mackay 15

Darren Malouf Malouf Plumbing Pty Ltd Sunshine Coast 15

Matthew Glover MGM Plumbing Solutions Brisbane South 15

Stephen Purnell Plumb Plus Central 15

David Batson PlumbElec Australia Pty Ltd Mackay 15

Jackie Hammond Rain Harvesting Brisbane North 15

Shane Emerson SE Plumbing Central 15

Scott Farley Sure-Line Plumbing Pty Ltd Brisbane North 15

Belinda Whalley T & D Plumbing Brisbane North 15

Steve Toon Toons Plumbing Drainage And Gas Central 15

Leesa Ostrofski Tru-Flow Services Pty Ltd Ipswich 15

Robert Prizmic Far North Qld 15

Matthew Scott Connect Right Plumbing & Gas Pty Ltd

Darren French Darren French Plumber

Michael Mortimer Express Wastewater Solutions

South 10

Coast 10

North 10

Qld 10

Penny Cornah (MPAQ CEO), Alfred Jackson, and Kent Vickers (MPAQ President) – Jackson Plumbing

MILESTONES & NEW MEMBERS

Ashley Power Ashley Power

Jarryd Posselt Atypical Plumber

Blair Tripcony B T Plumbing & Gas Pty Ltd

Zane Bassingthwaighte B-16 Plumbing Services

Rebecca Cooper Backflow Plumbing Services Qld

South

Coast

South

South

Sarri May Borderline Plumbing Pty Ltd Gold Coast

Brodie Crane CBC Plumbing Pty Ltd

James McEwan Exact Plumbing and Gasfitting Pty Ltd

Ammon Chesworth Good Az Plumbing

Jazmine Bartolic Hop To It Plumbing Pty Ltd

Shaan Cartwright Humming Plumbing Pty Ltd

Reilly Grofski Inland Plumbing (QLD)

Jack Canning JLC Plumbing

Jason McCauley JMAC Plumbing Services Pty Ltd

Thomas Kelly Kelly Plumbing and Maintenance

South

South

Coast

South

Coast

South

Qld

South

Kieran Woodhouse KPW Plumbing & Gas Pty Ltd

Mark Revell

Ryan Matsen Matsen Plumbing Mackay

Matt Taylor Next Wave Plumbing Solutions Gold Coast

Timothy Nolan Nolan Plumbing & Drainage Central

Isaac Palmero Palmeros Plumbing Fraser Coast

Blayne Wallace Penguin Plumbing Solutions Pty Ltd Sunshine Coast

David Muscroft Pipe Pro Plumbing & Gasfitting Brisbane South

Fabio Condersano Plumbing The Coast Pty Ltd Brisbane North

Cody Virgona Reef Side Plumbing Mackay

Jules Taylor Ruben Taylor Plumbing Toowoomba

Stewart Bell Snappy Plumbing Brisbane South

Scott Ryan SRP Plumbing & Roofing Central

Thomas Wood Wood Plumb Pty Ltd Mackay

Jarryd Evans Yellowfin Plumbing Pty Ltd Sunshine Coast

Kent Vickers (MPAQ President) and Warwick Royal - Plumbaround Pty Ltd

Haiden Grambauer and Kayla Cooper (MPAQ) - Stiebel Eltron (Aust) Pty Ltd

Kayla Cooper (MPAQ) and Nick Moore SFA Australia Pty Ltd

Penny Cornah (MPAQ), Brant Petruszewski, Jason Searle (MPAQ) - Coral Sea Plumbing Pty Ltd

John Fortunato John’s Plumbing Service Pty Ltd

Peter Rossington and Kent Vickers (MPAQ President) - PL & GL Rossington

THE SUPPORTERS OF OUR INDUSTRY

Platinum Corporate Supporters

Austbrokers Comsure 1800 122 194

AustWorld 1300 780 430

Caroma 13 14 16

MM Kembla 07 3868 7888

Reece 07 3008 9610

Reliance Worldwide Corporation 07 3018 3440

The Service Trades College Australia 07 3255 5698

Toyota 02 9710 3831

Tradelink 07 3260 9777

Zip Heaters (Aust) Pty Ltd 02 9796 3100

WFI Insurance 1300 934 934

Gold Corporate Supporters

Allproof Industries Pty Ltd 07 3881 1219

Ampol 0448 695 764

Australian Gas Networks 1300 001 001

BUSSQ Building Super 07 3369 1111

Galvin Engineering Pty Ltd 07 3081 7744

Geberit Pty Ltd 02 9889 7866

Halgan Pty Ltd 1800 626 753

QLeave 1300 753 283

RELN 02 9605 9999

Rheem Australia Pty Ltd 07 3412 9200

Simpro 1300 139 467

Silver Corporate Supporters

Aptella 0409 074 201

Bathroom Products Australia Pty Ltd 1300 717 717

Construction Skills Queensland 1800 798 488

Cook’s Plumbing Supplies - Head Office 02 9630 5250

Express Plumbing Supplies 07 3856 1100

Fienza Pty Ltd 07 3490 6700

IAPMO Australia 03 8684 9580

Stiebel Eltron (Aust) Pty Ltd 1800 153 351

Strongcast Pty Ltd 07 3207 1753

Testo 03 8761 6108

Corporate Supporters

Abey Australia

07 3369 4777

Advanced Enviro-Septic 07 5474 4055

Aqua Cooler Pty Ltd 0421 246 504

Aquacure Water Treatment Pty Ltd 07 3277 6696

Aquaknect 07 3805 3800

Aquatech Solar Technologies Pty Ltd 07 5520 6701

Ascot Pipe Relining 0428 037 358

Australian Industry Trade College www.aitc.qld.edu.au

Australian Pump Industries Pty Ltd 02 8865 3500

Australian Valve Group 03 9462 2666

Bermad Water Technologies 03 9464 2374

Beyond Payments 07 3505 2206

Bizmatrix 1300 588 749

Bluebeam, Inc. 07 36085738

Bretts Trade Plumbing Supplies 07 3203 2105

BUSY At Work 13 28 79

Con-Serv Corporation Australia Pty Ltd 07 3630 5744

Cornwalls Law + More 07 3223 5900

Elson Australasia Pty Ltd

1300 169 026

Emerson Valvcheq Backflow 07 3260 2555

Enware Australia Pty Ltd 02 8556 4000

Everhard Industries Pty Ltd 131 926

Fergus Trade Software 0421 055 729

Gas Components Australia

3255 9255

Gould Instruments 0419 198 123

Graf

Helix Legal

Lifestyle Tradie Group Pty Ltd