KPI improved Core customer needs
We are managing 360 degree warehousing for an international accessory brand Account details October 2013 onwards External warehousing of 8400 sq.ft. for Finished goods, packaging material and returned goods Despatch volumes increased by 202% in 1 year Throughput increased by 451% in 1 year Key value proposition
“We KPIs
Before (2013-14) After (2014-15)
▪ Per person volume
1364
5706
▪ Order to Invoice ratio
55%
97%
(TAT – Same day)
▪ Invoice to Dispatch
70%
with
some
apprehensions about outsourcing our
complex logistics operations, but are glad that you have been able to go
92%
ratio (TAT – Same day)
▪ Inventory Accuracy
started
the extra mile to make the process easy for us, and to deliver efficient service to help us grow our business.
98%
99%
- From Team India
Managing the entire supply chain including reverse logistics Redesign of intransit packaging resulting in minimizing of damages and Zero Plilferage 99% Order Fulfillment Quality check & defects identification TMS tracking Key achievements
Significant contribution in ensuring YOY growth of over 50% for the customer 1