KPI improved Core customer needs
Bringing effeciencies in Warehousing management for a Power Generation Equipment MNC Account details Sep 2013 onwards Taken over management of Heating warehouse in western Maharashtra Key value proposition
Implementation of 5S Margins improvement levers like optimal utilization of manpower, MHE, innovative packaging Strong operating team and trained manpower
KPIs
Before After (Sep 2013) (Aug 2015)
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Receipt VTAT (Dock to stock)
91
96
▪
Dispatch Accuracy
95
99
▪
Inventory Accuracy
98
99.99%
▪
Adherence to Safety
98
100%
Key achievements
Demonstrated cost savings through: – Reusing and redesigning of packages for fan (Rs.2.5 L pa) – Better utilization of cranes (Rs.35 L pa)
▪
Inward VTAT
98
100
▪
Dispatch VTAT (Order to shipment)
96
100
“We appreciate your senior team’s responsiveness in joining hands with our team to make a solid cohesive partnership. We are also very happy with your junior team's performance and timely response. We look forward to more such collaboration with MLL.” - SBU Operations Head, India “All MLL team members know how to solve issues on their own and deliver in their own respective roles. Be it transport coordination for material, or ISO lifting, or Quality, or Pick+pack and deliver in system by planning and physical by store and invoicing by commercial against time, everything happens in almost auto mode” - HOD Plant Assembly 1