KPI improved Core customer needs
Sustaining high level of dispatch accuracy for a processed food MNC Account details July 2012 onwards Warehouse size: 44,000 Sq. Ft. Current Throughput: 226 Tons per day
KPIs
Key achievements Improvement in vehicle space utilization from ~82% to above 90%, resulting in freight savings INR 71 Lakhs per annum: - By changing stacking pattern - By deploying higher capacity containerized trucks Created a milestone by achieving a dispatch of 201.7 Tons in a single day on 21st May 2015
After (2013-14)
▪
Dispatch Accuracy
97%
99%
▪
Stock Accuracy
97%
99%
▪
Production v/s. Dispatch
98%
99%
▪
Loading Time
▪
Handling Damages
Key value proposition Trained manpower who is consistently maintaining high level of dispatch & stock accuracy
In the Year (2012)
Reduced by 30% 3-4 pallets
0%
“Dear Team Mahindra, Great job done. Keep it up. The service levels have set new standards for our warehousing team” Commercial Head 1