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TEMBER 2024 THLY EDITION
The Lumina Loop Newsletter!
You are receiving this communication because you are a resident (or a guarantor) of the Lumina Communities for 2024-2025
Now that leases have begun, we will be sending our newsletter on a monthly basis These communications are intended to keep you informed about life in our communities and other upcoming opportunities to connect with our staff or others in the community
Within the pages of this newsletter, you will find information that applies more directly to you and which building you will live in
The summer season is coming to an end, but we are delighted to offer different programming opportunities, information that will help you succeed during the coming months and other exciting news!
If there is something you would like to see in a future edition, please reach out to us! We would be happy to help you and others to better understand apartment-life at Lumina Communities
Please subscribe to our Issuu platform to ensure you get future campaigns!
As you read through the September edition of our communication, please read carefully, follow all instructions, and let us know if you have any questions or concerns.
Without further ado: enjoy this edition of The Lumina Loop!
Sincerely,
The Lumina Communities Team
this edition you can expect to learn about:
Forbes Hall Ribbon Cutting Upcoming Programs & RHA
Guest Sign-In & Mail Reminders
Resident Portal & Maintenance
Amenities & Lease Transfers
Laundry & Trash Reminders
RIBBON CUTTING CEREMONY: At 1045 Forbes Avenue Hall, Sept. 12
It’sOfficial!TheRibbonCuttingCeremonyisnearlyuponusasweringintheinaugural yearofresidenceat1045ForbesAve Hall
ThisoccasionwillserveasanimportantmilestoneasDuquesneUniversitycomes togetheronceagaintopartnerwithLuminaCommunities,allowingustofostergrowth intheresidentialjourneyofallDuquesneUniversitystudents,presentandfuture
Theceremonywillbeheldon-siteat1045ForbesAvenueonThursday,September12th andwillbeginat3pm PleasestaytunedformoreinformationfromLumina CommunitiesandtheUniversity
WhatToKnow&HowtoPlan:
TheRibbonCuttingCeremony willbeheldonThursday, September12th,beginningat 3pm.
AllForbesHallresidentswillbe directedtoenterthebuilding throughsidedoornexttothe CollegeofMedicinefrom 2:30pmto3:30pm
Trafficmaybeaffected. Pleasedefertotheinstruction ofDuquesneUniversityPolive Department(DUPO)during thistime.
Image from the Ribbon Cutting Ceremony for the College of Medicine (2024)
Resident Appreciation Day
Starting at 2pm While Supplies Last
WALKING TACOS
Celebrate Hispanic Heritage Month with us!
Brottier Hall Kitchenette 09.04
St. Martin Hall Conference Room 09.11
Forbes Hall 1st Floor Kitchen 09.18
SEPT 25: FALL CARNIVAL
Join us in Assumption Commons for fall fun!
Have a special craving? A suggestion for a future RAD event? Let us know!
SECOND-YEAR SUMMER SEND-OFF:
Saturday, September 7th at 3pm
All second-year students and St. Martin Hall residents are welcome to join us for our Second-Year Summer Send-Off on the Assumption Lawn for food, fun and goodies!
This event is part of the St Martin Hall Second Year Experience, developed in partnership with the Office of Student Housing and Residence Life
RESIDENCE HALL ASSOCIATION:
Put Your Name on the Ballot for St. Martin Hall!
The RHA is a student-led organization within your Residence Hall As a member, you can shape the policies and programs that affect your living environment. You will also have the opportunity to meet new people, develop your leadership skills, and positively impact your community.
You will also have the opportunity to meet new people, develop your leadership skills, and positively impact your community Use this form to add your name to the St Martin Hall RHA Election Ballot
Positions Available:
�� Event Planning Coordinator(s)
�� Budget Officer
�� Communications Manager
�� Fundraising Chair
✍ Secretary
Please submit campaign posters to rha@duq.edu for approval.
Questions? Send an email to rha@duqedu OR reach out to RHA Presidents Samiya Henry <henrys5@duqedu> or Elisha Schoeneck <schoenecke@duqedu>
Guest & Visitor Policies
At the time of signing in, the resident of the community will present their Duquesne University student ID. The guest(s) will present their Duquesne University student ID or a government-issued ID (e.g., driver’s license, passport, etc.). The guest’s ID will be kept at the Front Desk until they are signed-out.
If the guest does not have appropriate identification OR express written approval from the Director of Operations, Assistant Director of Operations, or Residence Hall Director, the guest will NOT be permitted inside the Lumina property.
Please Note: We do not allow more than 3 guests to be checked in by any resident at a given time. This policy helps us to follow all fire code regulations. This policy will be adjusted at the discretion of Lumina Staff during move-in and move-out periods.
Overnight Guests
Lumina Communities do not require overnight guest forms, nor does it prohibit signing in guests after midnight, as is the case in other campus LLCs Overnight guest visits are defined as any day in which a guest is signed inbetween 2am and 8am
Residents are permitted ten days of overnight guest visits per semester No more than three days of overnight guest visits can be consecutive Following an overnight guest visit, an additional overnight guest cannot be hosted for the following four consecutive days
The resident is fully responsible for their guests’ behavior and for any charges or damages resulting from their guest’s behavior
Lumina Communities and the Office of Student Housing & Residence Life reserve the right to adjust/remove visitation privileges (for hosts and guests) to ensure building/campus safety However, unless otherwise listed, policies and procedures managed by the Duquesne University Office of Residence Life are adhered to by Lumina Communities
Amazon HUB & Mail
Brottier & St. Martin ONLY — You should have received an email from Amazon for HUB set-up During this set-up process, it is vital that you use your own personal or Duquesne email. If you use a family or shared Amazon account, you will not receive package notifications.
Once set-up is complete, residents will receive a code via email when their packages are available for retrieval in the Amazon HUB and will be able to collect them. If your item is marked as ‘Delivered,’ but you’ve not yet received a code, please reach out to our Front Desk Staff.
If your package requires refrigeration or is too large for the Amazon HUB, Front Desk staff will store your mail separately. In this event, residents will need to visit the Front Desk between 8:30am and midnight to present their photo ID and sign for their package.
Checking Your Mailbox for Paper Mail
All non-package mail will be distributed into resident mailboxes. These boxes are housed in-building and may be accessed via key. Please note: You must present your photo ID to verify residence before gaining access to your mailbox key, and you must return the mailbox key after each use.
Please see below for each building’s mailing address:
Brottier Hall
700 Forbes Ave.
Brottier Hall Unit #000-A1 Pittsburgh, PA 15219
St. Martin Hall
1315 Bluff St.
St. Martin Hall Unit #000-A1 Pittsburgh, PA 15219
Forbes Ave. Hall
1045 Forbes Ave.
Forbes Ave. Hall Unit #000-A1 Pittsburgh, PA 15219
The Resident Portal
The Resident Portal is a vital resource for all of our residents at Lumina Communities. We recommend adding this page to your Favorites or Bookmarks bar so you can access it easily. The link will also be available in our LinkTree and our CampusLink page.
After you register for the Resident Portal using your Duquesne email address, you will be able to use this platform to:
Access your lease and other documents. Complete your Room Condition Report (RCR) — Don’t forget this is due 72 hours after move-in!
View any upcoming charges that have not yet published to your Student Account, such as Damage Billing. Submit a Maintenance Request/Work Order.
Should you have any issues accessing the Resident Portal, please let us know via email at liveatluminaduq@cocm.com.
Maintenance Requests
If you experience an issue during your time with Lumina Communities, the best way to notify us of the issue is through a Work Order submitted on the Resident Portal.
In your submission, please indicate whether you grant permission for our maintenance staff to enter your unit when you are not there. Please note: If you indicate that you are not comfortable having maintenance address an issue without you or one of your roommates present, that is OK. However, you may experience a longer wait time when having the issue addressed.
Additionally, some work orders require assistance from an outside vendor, like a carpenter or locksmith. If this is the case, work on your unit will need to be scheduled and may take additional time to complete.
Work Orders are not limited to in-unit issues. You are also able to submit a work order for a common space (e.g., laundry room, community kitchen, etc.)
Emergency Maintenance
All maintenance requests and work orders can take up to 24 hours to be received by our team. If you are experiencing a loss of power, heating or cooling issues, water leaks, broken windows or structural issues, or any kind of issue with your lock/door, please call your building’s Front Desk and alert them immediately so that we can arrange for Emergency Maintenance to assist you.
Please Note: The Emergency Maintenance issues listed above are not all-inclusive.
Renter’s Insurance
Residents are encouraged, but not required, to maintain personal liability insurance (sometimes known as renter’s insurance.)
Lumina Communities is not responsible for damage or loss of personal property or personal injury from including but not limited to fire, smoke, rain, flood, water and pipe leaks. We encourage residents to take action to cover their personal property.
Do your research to determine what insurance is most suitable for you. Lumina Communities does not recommend or endorse any specific insurance brand or company, but past residents have utilized NSSI or GradGuard student property insurance.
Lease Transfer
As a reminder, residents will remain financially responsible for the entirety of their 9- or 11month lease unless they are able to find another eligible person(s) to successfully transfer their lease to
Residents who are interested in transferring their lease mid-lease term must complete a Lease Transfer Request form, located on our Campus Link page For more details about the lease transfer process, please see the Lumina Lease Transfer Infographic or visit the “Documents” section of our Campus Link page
Meal Plans, Parking & TV Mounts
Apartment Plans Brottier Garage TV Mounting
Two optional plans, designed by Duquesne Dining, exist exclusively for our Lumina residents.
Primary Package:
$1,100 per semester
�� 4 meals per week
�� $500 Flex per semester
Premium Package:
$1,700 per semester
�� 7 meals per week
�� $750 Flex per semester
Sign up for an Apartment Meal Plan today using the ‘Meal Plan’ tile of the DORI portal.
The Brottier Parking Garage has 8 openings remaining for residents wishing to have an assigned parking spot beneath the building.
These spaces are reserved specifically for your vehicle and can be reached with remote access.
Apply for a Parking Space today using our CampusLink page.
Applications are processed first come, first served. Be sure to login using your MultiPass credentials.
The cost for TV mounting is $100. This covers the cost of installation, deinstallation, and any resulting wall damages.
Residents may bring their own mounts or borrow one of ours ($100 deposit required.)
If a Lumina TV mount is utilized, and brought back in good, working condition, the $100 deposit will be returned.
All requests must be submitted via work order. Read more in the Lumina Resident Handbook.
THE LEASE TRANSFER PROCESS: TIPS TO HELP YOU!
1) WHAT'S THE REASON?
Therearevariousreasonsthatyoumaybeinterestedintransferringyour lease Forexample-Areyougraduating?Studyingabroad?Areyou havingchallengeswithyourroommate?Nomatterthereason,the residentwillcontinuetobefinanciallyresponsiblefortheirleaseuntila successfulleasetransferoccurs
2)LEASETRANSFERSCOSTMONEY.
Itcosts$150totransferyourlease Additionalfeesmayapplyifyoutransfer yourleasepriortoSeptember1.Departingresidentswillseethischargeon theirDUstudentaccountAFTERacompletedleasetransfer.
Theoriginallesseewillfinishtheirleaseattheendofthemonth Thenew leasewillbegintheirnewleaseonthefirstofthemonth Thisappliestoall months,withtheexceptionofsummertime 3)ENDDATE.STARTDATE.
4.)OPTIONSTOCONSIDER.
Stayinyourcurrentunitthroughtheendofthelease
EachofthefollowingoptionsrequiresyoutocompleteaLeaseTransfer RequestusingyourMultiPasscredentials(locatedonourCampusLinkpage under"Forms”)andworkwiththeLeasingAgent. Transferyourleasetosomeoneelsewhoiseligibleandwantstoliveinthe hall NOTE:Itisyourresponsibilitytofindsomeonetotakeoveryourlease Ifapplicable,yourroommate(s)“buysout”thespaceyouresideinto alleviateresponsibilityandensuretheydonotreceiveanotherroommate Thiswouldtransferthecosttotheresident(s)remaininginthespace
5)DOCUMENTSTOSIGN
1)LeaseTransferAgreement-Currentresidentandincomingresident 2.)Lease-Incomingresidentandincomingresident’sguarantor.
Afteralldocumentsaresigned,theLeasingAgentwillsignandexecutethe leasetransfer,andworkwiththeresidentstosetupatimelineforthemove out/moveinprocess.
LAUNDRY ROOM COURTESY: Rules & best practices to help everyone
When using the communal laundry spaces, we ask that you be mindful of others, like your floormates, roommates, or others living in the building (as applicable).
Timeliness: Setting a timer or alarm for your laundry and then retrieving it promptly will allow more people to use laundry machines
Respect: Your belongings are valuable and meaningful to you, just as others are attached to their personal property. Please do not move, adjust or claim anything that is not yours without express permission.
Cleanliness: Be mindful of spilled detergent, leaking water, odors or excessive mess Please clean up after yourself to the best of your ability If you need assistance, please alert the Front Desk
Damaged Machines: To prevent risk of fire and protect against damage, please refrain from overloading machines. Additionally, remove debris from the lint trap after each use
Brottier & St. Martin ONLY Items abandoned in communal laundry areas will be donated or discarded at the end of the semester if not claimed
If you encounter a broken machine, please submit a work order to let us know!
Lumina Communities and its staff assumes no responsibility for articles lost, stolen or damaged items
Trash Rooms
Every floor in St. Martin Hall is equipped with a Trash & Recycling room. Receptacles will be color-coded to ensure every one can practice their green thumb!
Resident can find additional recycling in the Community Kitchens. There, you can sort by Plastic, Aluminum Cans, and Paper.
All liquids must be dumped before disposal. Similarly, be sure to separate any recyclables into the appropriate waste container
Please note: Discarded food packaging containing irremovable grease or residue (i.e. pizza boxes) can not be recycled. Plastic packaging can be recycled only after it has been rinsed out.
Trash Chutes
Both Brottier & Forbes Ave. Hall utilize trash chutes to discard trash and other nonrecyclable items.
Attention: Large Items must be taken to the Brottier Concourse Level & Forbes Lobby Level.
All Recyclables should be brought to the Lobby Level.
WAIT! BEFORE YOU GO...
Connect with Us on Multiple Platforms
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This email is monitored during regular business hours for any questions, comments, or concerns. Send us an email!
In the event of an emergency call… Emergency Services 911 Duquesne University Public Safety (412) 396-2677 (emergency)
Contact the Front Desk with any urgent concerns. Brottier 412-396-1450 | 1045 Forbes Ave. 412-746-9882 | St. Martin 412-396-5095
Call the Office Desk at 412-396-1600 during business hours for all other inquiries. Feel free to respond to this email with any questions
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