CONSTRUCTION BEGINS, SCHEDULED TO OPEN IN 2027 AND TRANSFORM THE ISLAND’S TOURIST LANDSCAPE
ROATAN,
BAIA ISLANDS, HONDURAS (MARCH 5, 2025) - Margaritaville and Karisma Hotels & Resorts, in partnership with Island Shipping, S. de R.L., officially began construction of the highly anticipated Margaritaville Island Reserve® Resort Roatan in Honduras. The all-inclusive resort is scheduled to open in the fall of 2027, marking a significant milestone in the development of the region. Dignitaries, local officials and key stakeholders gathered to celebrate the groundbreaking of this transformative development.
The Ceremony
The event was a vibrant celebration, with music, food, drinks and entertainment setting the mood for the unveiling of this landmark project. Guests gathered for a groundbreaking ceremony, where a series of speeches highlighted the resort’s importance to Roatan.
Margaritaville CEO John Cohlan, along with Karisma Hotels & Resorts CEO Esteban Velasquez, spoke about the vision for the resort and its impact on the local community and tourism sector. Key government representatives also gave a keynote address and marked the start of the project with a toast.
“The symbolic groundbreaking of Margaritaville Island Reserve® Resort Roatan marks an exciting moment for both Karisma Hotels & Resorts and the island,” ”In addition to creating a world-class resort, this project will offer immersive experiences, boost Roatan’s global appeal and enhance the island’s infrastructure. With efforts such as planting native vegetation, we are fostering long-term prosperity for the community and the environment.”
Commitment to Sustainability and Community
The Margaritaville Island Reserve® Resort Roatan will create 400 permanent jobs at the resort and another 400 indirect jobs in the local economy, including roles in construction, hospitality and support industries.
The project will prioritize local talent, providing stable employment opportunities that allow island residents to contribute their skills.
Esteban Velásquez CEO Karisma Hotels & Resorts
As the Margaritaville Island Reserve® Resort Roatan improves tourism infrastructure and integrates sustainable practices, it will become a catalyst for growth, elevating the island as a premier Caribbean destination while preserving its heritage.
In addition, the Resort’s development is deeply committed to sustainability and environmental restoration, focusing primarily on combating coastal erosion and preserving the natural beauty of Turtling Bay.
Key efforts will include planting native vegetation, such as seagrasses, to create habitats for marine life, including sea turtles.
Productive landscaping that incorporates agroforestry principles will improve soil health, promote reforestation and establish an edible forest to support biodiversity by attracting native pollinators and wildlife.
Through workshops and training sessions, local residents will actively participate in conservation efforts, reinforcing the resort’s alignment with the principles of Regenerative Tourism and the UN 2050 Sustainability Goals to build a resilient coastal destination.
“For the Hynds and McNab families, it is an honor to be part of this important project, which represents a great development opportunity for Roatan,” shared Jerry Hynds, CEO of Island Shipping. “The arrival of the Margaritaville brand to our island not only creates jobs, but also boosts the economic and social development of the community. It will be a new source of employment and a boost for tourism.
This investment reflects the confidence that enterprising islanders have in Honduras and our firm belief in Roatan’s potential to continue to grow and prosper. We remain committed to the future of the island, with a dedication to creating more opportunities and improving the quality of life for all its residents.”
A Unique Resort
Margaritaville Island Reserve® Resort Roatan will be the third property in the Margaritaville all-inclusive collection managed by Karisma.
The luxurious family resort will span 8.8 acres along 200 yards of coastline and will feature 170 rooms, including oceanfront suites and honeymoon accommodations with direct pool access.
Guests will enjoy Margaritaville’s signature restaurants, including Frank & Lola’s Italian Trattoria, JWB Steakhouse, The Boathouse Market Dining and Cheeseburger in Paradise.
Additional resort amenities will include the St. Somewhere Spa, the Fins Up! Fitness Center, the Parakeets Kid’s Club, several pools, pickleball courts and 575 square feet of meeting space.
The resort’s Sky Wedding venue will offer couples a picturesque setting for their dream island wedding. Margaritaville Island Reserve® Resort Roatan will also feature the region’s first LandShark Brewery, offering guests an exclusive craft beer experience with locally brewed selections.
The LandShark Brewery Terrace will provide a relaxed atmosphere to enjoy the scenic views and exclusive beers.
“Today marks a monumental moment for Margaritaville. As we begin construction on our first resort in Honduras, we are setting a course for a destination where guests can experience our relaxed lifestyle and the natural beauty of this incredible country.” ”This resort will offer a unique blend of local culture, sustainability and world-class hospitality. We are excited to bring the Margaritaville experience to Roatan and look forward to welcoming visitors from around the world to this paradise,”
added Shamim Lodin, Executive Director of Development at Margaritaville
Margaritaville Island Reserve® Resort Roatan will combine coastal style with the island’s landscape and cultural heritage.
The design process is being led by Mario Mathieu, SVP of Business Development, Design and Construction at Karisma Hotels & Resorts, and Edward Ake, Project Director at Island Concrete, S.A. de C.V., in collaboration with Eric McBride of The McBride Company and a distinguished team of architects, including Carlos Aguilar of GVA Arquitectos. The resort’s elevated design will reflect the marine life and fishing traditions of Roatan.
Alfonso Maya of AI Arquitectura de Interiores will design interiors with wood tones, textiles and nautical elements, while Juan Pablo Gomez Servin of Estudio ECO will plan the landscaping inspired by the island’s tropical surroundings. Every detail will be carefully planned to immerse guests in an atmosphere where elegance meets relaxed charm, creating a true island retreat.
The Margaritaville Beach Club
It will position Roatan as a premier center for large-scale events and music festivals, combining state-of-the-art facilities with the destination’s breathtaking scenery.
With capacity for 800 guests, an indoor concert stage, VIP cabanas, a commercial area featuring artisanal products and local brands, a splash pad, a main pool and a snack pergola, the club is designed to host world-class meetings that attract international audiences.
For more information on the development of Margaritaville Island Reserve® Resort Roatan as it progresses, visit: www.margaritavilleresorts.com/margaritaville-island-reserve-resort-roatan.
From the perspective of:
Cinthya Smith Chief of Staff
Karisma Hotels & Resorts
Cinthya Smith Chief of Staff
Karisma Hotels & Resorts
Leading in times of transformation: the path to new opportunities
Cinthya Smith, Chief of Staff at Karisma Hotels & Resorts, shares her vision on professional development and strategies to take advantage of opportunities within an organization.
Growth in a company is linked to the connections you make. Every interaction can open doors to new opportunities, especially in leadership positions.
Building strong relationships facilitates talent recognition and consideration for future responsibilities.
Constantly learning, honing skills and championing one’s own professional growth are essential pillars.
Communicating aspirations to leaders allows you to be on their radar when new development possibilities arise.Seeking spaces in special projects strengthens visibility within the organization.
Participating in initiatives with cross-functional impact helps to interact with different teams, acquire knowledge and demonstrate capabilities in diverse contexts.
Working relationships, with external partners and internal colleagues, represent a platform to showcase skills, absorb learnings and broaden professional perspective.
Each collaboration offers the possibility of enriching process knowledge and discovering new areas of interest.
Periods of transformation within a company generate favorable scenarios for professional development.
Adapting to change, taking on challenges and exploring new functions makes it possible to stand out and add value at key moments.
These cycles represent an opportunity to innovate, optimize processes and demonstrate leadership.
In this context, leaders, especially women in strategic positions, can drive initiatives that redefine the way things are done and contribute significantly to the organization.
Talent and experience drive growth within a company.
Expressing interest in new opportunities, supported by preparation and skills, paves the way for future promotions, challenging projects or role changes.
These possibilities are available to those who prepare and strive for them.
Building a strong network of contacts is essential, in daily interactions, whether in face-to-face or virtual meetings, spending time getting to know colleagues and leaders increases professional visibility.
Highlighting competencies and interests within these spaces expands the opportunities to be considered for new challenges.
Consistency is the key to growth. Staying focused on objectives and working with discipline allows you to achieve goals within the company.
Whether it is a promotion, a change of department or a transition between the hotel and the corporate sphere, each step requires commitment and effort. With determination, it is possible to move forward and realize career aspirations.
From the perspective of:
Blanca Guevara
Corporate Director Talent & Culture
Karisma Hotels & Resorts
Blanca Guevara
Corporate Director Talent & Culture
Karisma Hotels & Resorts
Driving Equity at Ktalent
In Women’s Month, KTalent and Karisma Hotels & Resorts reaffirm their commitment to gender equity, visible in the properties and salesrooms we operate, highlighting our evolution in the consolidation of female leadership in all areas of our organization.
This month is not only a commemoration, but a reflection on the increasingly present role of women in the hospitality industry and an impetus to continue building a future where equal opportunities are a palpable reality.
In our hotels and salesrooms, we have been privileged witnesses to the growth of many women who have assumed leadership roles with a determination and vision that contributes to the achievement of company objectives.
We are proud to recognize that in operational areas where in the industry there are few women leading teams, such as General Manager, Financial Controller, Executive Chef, Maintenance, Entertainment, as well as in key areas such as SPA, Talent and Culture, Rooms, we have strong and visionary female leaders.
These women have not only broken barriers, but have demonstrated that gender diversity is a strength that enriches our organization and drives us towards success.
Through our KTalent platform, we have created an ecosystem where women have access to the same opportunities for professional growth and development in an environment of fairness and equity.
Our “Women Who Inspire” campaign is the result of this process.
We have spectacular testimonials that speak of resilience in the face of different challenges, such as facing motherhood and an operating position, which may require presence in different shifts.
Stories with excellent examples of tenacity and perseverance that tell us about the loss of home and property in charge of a family and how with a job they have provided education and tools to their children.
Successful women who tell us how they have made their way in the commercial and sales field to give excellent results.
We found a common denominator and it is that spirit that is contagious to fulfill dreams and achieve goals.
Through our internal development programs ranging from cross training to Executive Development, we use different tools that help us to perfect this transparency and fairness, with 360° assessments, psychometrics, executive coaching, business case studies, we expand the range of options to generate functional tools that support the culture of each brand, such as Nickelodeon, Margaritaville, Azul and leadership competencies, reducing the gap between a current position and the desired position.
We recognize the value of mentoring in career development.
Our leaders are committed to sharing their experience and knowledge, guiding more and more people on their way to success.
This transmission of knowledge and experience not only strengthens individual profiles, but also enriches the entire organization.
At KTalent and Karisma Hotels & Resorts, gender equity is not only a goal, but a fundamental pillar of our organizational culture.
We are committed to continue working to create an inclusive, diverse and equitable environment, where all people have the same opportunities for growth and professional development.
- GOALS PRESTIGE
IN MEXICO, SPRING 2025 IS
FROM MARCH 20 TO JUNE 20.
Spring is not only synonymous with beautiful flowers and longer days.This season is full of secrets and curiosities.Spring exists thanks to the tilt of the Earth and the first day of spring is called equinox, which means “equal night” in Latin. On that day, day and night last almost the same throughout the world. In Quintana Roo the spring equinox will be on March 20 at 4:01 pm.
Have you ever wondered why flowers appear in spring?
It’s not just for Instagram photos. Plants have an internal clock that tells them when is the perfect time to bloom.
This phenomenon is called photoperiodism, and it basically means that plants know when there are more hours of sunlight Some flowers, like sunflowers, not only follow the Sun, but also communicate with each other! Studies have shown that plants can send chemical signals to warn their neighbors of possible dangers, such as pests, floods and drastic changes in the weather.
Animals
celebrating spring in a big way
Spring is not only a holiday for humans. Animals also have their own traditions. For example, migratory birds travel thousands of miles to arrive on time for the spring festival. And let’s not forget the bees, who come out of their hives to pollinate and make it possible for us to have food. Without them, there would be no coffee or chocolate!
Fun fact: In Japan, the arrival of spring is celebrated with Hanami, a tradition that involves watching the cherry blossoms in bloom. But it’s not just humans who enjoy it: Japanese monkeys also seem to appreciate the beauty of the blossoms - monkeys have even been seen admiring the flowers and being happy in contemplation.
Have you felt more cheerful when spring arrives?
It’s no coincidence. With more hours of sunlight, our body produces more serotonin, the happiness hormone. In addition, the increase in temperature invites us to go out more, exercise and socialize - it’s an energy shot!
Fun fact: In ancient Rome, spring was dedicated to Flora, the goddess of flowers and vegetation. Festivals called Floralias were held, where people danced, drank and decorated everything with flowers. It was the Coachella of the time.
Spring not only brings colorful landscapes and longer days, but it is also a time of renewal, both for nature and for us.
From plants communicating in secret to monkeys enjoying the cherry blossoms, this season is full of magic and curiosities. So the next time you see a flower or hear a bird singing, remember: spring is a party we’re all invited to!
CONGRATULATIONS, TEAM PRESTIGE TRAVELERS!
It gives us great pride and satisfaction to celebrate a great achievement: our Prestige Travelers team in the Dominican Republic has reached its budget goal for the month of February.
This success is the product of teamwork and effective leadership that has allowed us to celebrate this goal, despite the challenges and obstacles that arose along the way.
Great recognition to the Sales and Marketing team led by Orlando Jiménez, Sales Manager and Ricardo Zorrilla, Senior Marketing Manager; and not only to them but to all the areas that make our growth possible: Technology and Systems, Talent and Culture, Member Experiences, Operations and Controlling. Each department has played a fundamental role in this achievement, demonstrating that success is only achieved when we work together towards the same goal. This is a clear example that when we work with the strategies defined by our Corporate Director Glen Brugger and the training we provide, we can achieve success.
by Claudia Rodriguez, with passion, commitment and focus, there is no goal we cannot reach.
Let’s move forward with the same energy and determination - congratulations, team!
Glen Brugger (Corporate Director Club Prestige)
Claudia Rodriguez (Regional Marketing Director)
Jeffrey de la Cruz Rivas (Systems), Shayana Peguero (Talent and Culture), Ricardo Zorrilla (Senior Marketing Manager), Karla Soto (Operations Manager) and Orlando Jiménez (Sales Manager).
Buenas Noticias
Nickelodeon Punta Cana kicks off the year with recognition in Forbes
Karisma Hotels & Resorts is celebrating a year with great achievements, highlighting the recent inclusion of Nickelodeon Punta Cana in the Forbes 2025 list of the best all-inclusive resorts in Punta Cana.
The publication distinguishes it as the “Best AllInclusive Resort for Families with Young Children,” consolidating its position as an exceptional destination for an unforgettable vacation.
Recognizes us as the best allinclusive resort in Punta Cana for families with young children
Read note
Writer Whitney Bruno highlights experiences designed especially for young guests, including character encounters, interactive activities, an oversized water park, amenities designed for the little ones and themed accommodations that guarantee fun in every detail.
Forbes, recognized globally for its prestige in business, leadership and lifestyle, reaches 88.2 million readers, providing visibility to this distinction that reinforces the company’s strategy to consolidate Nickelodeon Punta Cana as the all-inclusive destination par excellence for families.
This achievement reflects a continued commitment to innovation and excellence in hospitality, ensuring that every guest enjoys a unique and unforgettable experience.
KARISMA HOTELS & RESORTS INTRODUCES W.I.S.E.SMARTER GROUP TRAVEL WITH MORE BENEFITS
W.I.S.E. Weddings, Incentives, Social, Entertainment - a new way to group travel that makes booking smarter, simpler and more rewarding than ever.
Developed based on valuable feedback from industry partners and designed to simplify the process, this program offers automatic rewards based on booking volume, ensuring a seamless, guest-centric experience.
Karisma Hotels & Resorts is recognized for its awardwinning brands, including Margaritaville Island Reserve®, Nickelodeon Hotels & Resorts and Azul Beach Resorts. Famous for its Gourmet Inclusive® Experience, Karisma sets the standard for quality service, culinary innovation, unparalleled hospitality and exclusive amenities for all types of travelers.
“At Karisma Hotels & Resorts, we are committed to making group bookings effortless.”
Alejandro Pérez, Sr. Director of Groups and Weddings at Karisma Hotels & Resorts, stated.
“With W.I.S.E., we have optimized the process to ensure a seamless experience for meeting planners and travel agents. The program is designed to be easy to manage, allowing their clients to book with confidence, enjoy exclusive benefits, and focus on creating unforgettable events.”
Available for bookings at Azul Beach Resort Negril, Margaritaville Island Reserve® Resorts, and Nickelodeon Hotels & Resorts starting February 18, 2025, W.I.S.E. offers personalized benefits that increase based on the number of rooms booked, enhancing weddings, corporate retreats, social celebrations, and incentive trips.
Your Stay, Your Way: Azul Beach Resort Negril Los grupos en Azul Beach Resort Negril pueden Groups at Azul Beach Resort Negril can enjoy exclusive benefits that enrich their tropical getaway:
• Additional experiences
• Exclusive tastings
• Relaxation perks
You Chill, Your Way: Margaritaville Island Reserve® Resorts. For social groups seeking fun, relaxation, and the signature Margaritaville vibe, guests can enjoy:
• Brewery tours
• Unique culinary benefits
• Farewell receptions
Meetings in Paradise: Margaritaville Island Reserve® Resorts. Corporate groups and incentive travel organizers will benefit from exclusive perks for meetings and events, including:
• Unparalleled comfort
• Relaxation perks
• Staff-exclusive experiences
Nick Treats: Families, friends, and celebration groups at Nickelodeon Hotels & Resorts can enjoy entertainment-filled benefits, including:
• Exclusive Slime experiences
• Interactive activities
• Discounts on character experiences
On March 18, the Karisma Foundation Council, led by its president, Edilbrando Pérez, along with Esteban Velásquez, CEO of Karisma Hotels & Resorts, Facundo Herrero, Vice President of Finance, and Isabel Arroyo, Foundation Manager, reaffirmed its commitment to the community by signing an agreement with the municipality of Puerto Morelos.
The agreement was signed by Edilbrando Pérez, who expressed his satisfaction with the results achieved through this collaboration and assured that the foundation would continue to provide support with great enthusiasm.
During the event, the municipal president, Blanca Merari, highlighted the importance of this alliance, pointing out the challenges faced by the local healthcare system. She emphasized that the Karisma Foundation has been a key partner in medical care, complementing state services and providing effective solutions to the community.
The foundation’s participation in health fairs has been essential, especially with its mobile medical unit, which is widely recognized and eagerly awaited by the population. These initiatives bring medical care to remote areas, offering consultations, checkups, and essential medications. Additionally, the “Live Without Pain” campaigns have had a significant impact, with high participation from citizens seeking to improve their quality of life.
Signing of a collaboration agreement with the Municipality of Puerto Morelos
Isabel Arroyo underscored the close relationship with the municipality and the commitment to public health. She noted that more and more people are attending medical brigades, seeking followup care and disease prevention. She highlighted the comprehensive approach of the implemented actions, ensuring better outcomes and greater control of chronic conditions such as diabetes and hypertension.
The Karisma Foundation continues to strengthen its health programs, establishing itself as a benchmark in the region and reaffirming its commitment to the well-being of the community.
Dear Team,
Exciting news! Nickelodeon Hotels & Resorts Punta Cana has been nominated for two prestigious awards at the World Travel Awards 2025, and we need your support! It’s time to vote!
We invite you to cast your vote, share this exciting news, and spread the word among your networks family, friends, and colleagues. Let’s work together to bring these awards home!
How to Vote:
• Visit the nomination links. Click the “Vote Now” button.
• Verify your email address through the provided link. Log in and vote for our nominations.
• If you are new, register by providing your details; a verification email will be sent to you.
• Share the voting links with colleagues, friends, and family to encourage their support. NOMINATED FOR TWO PRESTIGIOUS AWARDS
Inspiration, talent, and passion.
In this special March edition, we present 31 outstanding women at Karisma Hotels & Resorts through video interviews, where they share their experiences and the secret to their success within the company. Discover their stories and what drives them to achieve new goals.
Audi Velázquez Entertainment
Suemi Peña Monitoring Specialist
Clara Cantillo Kitchen Manager
Betsabé Santiago Room Attendant
Tania Esteban Assistant Housekeeper Laura Villanueva Cook A
Nickelodeon Riviera Maya
Margaritaville Island Reserve Riviera Maya Ver video
Novelette Stephenson Room Supervisor Tijana Raicevic JV and International Hotels Reporting Manager
Barnes Financial Controller Assistant
Emilija Manojlović Senior Marketing Manager
Sheryl Gopaul SPA Butler
Jelena Rakita Talent and Culture Manager
Leonie
Nickelodeon Punta Cana
Azul Beach Negril
Karisma Adriatic
video
Carolina Camasta Sales Manager
María Díaz Operations Manager
Orquídea Abreu Assistant Controller
Aleksandra Đakonović Senior Sales Manager
Ana Paula Aguilera Front to Back
Claudia Rodríguez Regional Marketing Director
Shayana Peguero Talent & Culture
Personal
Silvia Rijo Legal Verifier
Rebeca Coronel Legal Verifier
Chanel Mora
Concierge
Prestige Travelers - México
Prestige Travelers - República Dominicana
Cedar Creek International - República Dominicana
video
video
video
video
video
video
Tavaidia Mills Member Experience Supervisor
Kacia Miller Reception
Prestige Travelers - Jamaica
video
video
video
video
video
video
Karisma Adriatic
W.I.S.E. Expand the program with unique wedding experiences.
Karisma Hotels & Resorts continues to innovate in the wedding segment with the expansion of its W.I.S.E. program, incorporating new experiences designed to offer couples personalized and memorable celebrations.
Brewery Weddings and Beso for Two are the latest additions, providing unique options that blend authenticity, romance, and comfort in exclusive destinations.
Brewery Weddings, available at Margaritaville Island Reserve® Riviera Maya and Margaritaville Island Reserve® Riviera Cancún, allows couples to enjoy an exclusive brewery experience at LandShark Brewery & Grill, where they can personalize their own wedding beer and celebrate in a vibrant, oceanfront setting.
This concept takes personalization to another level, offering exclusive access to the brewery, unique ceremony details, and a brewing experience guided by a Beer Master.
Meanwhile, Beso for Two caters to the growing elopement trend, giving couples the opportunity for an intimate ceremony in idyllic settings such as beaches, gardens, or private terraces.
This package includes officiant services, romantic décor, special accommodations, and experiences designed to maximize romance and exclusivity.
The expansion of the W.I.S.E. program strengthens Karisma Hotels & Resorts’ commitment to creating unforgettable experiences, aligned with current trends and couples’ expectations.
With this initiative, the company reaffirms its leadership in the destination wedding industry, offering innovative proposals that ensure a worryfree celebration filled with unique moments.
For more information, visit: https://www.karismahotels.com/weddings.
Bienvenida
Aleksandar Krasojević
General Manager
Azul Beach Resort Montenegro
We are delighted to present Mr. Aleksandar Krasojevic from Belgrade, who is joining us at the position of the General Manager for the hotel Azul Beach Resort Montenegro by Karisma.
Aleksandar holds a degree in Economics with a specialization in Hotel Management and has extensive experience in major regional and international hotel chains.
In positions such as Director of Operations and General Manager in Belgrade. In addition, he has participated in several consulting projects for different tourist destinations and hotels in Serbia and Montenegro.
Apart from his native Serbian, Aleksandar is fluent in English and can communicate in Russian and Spanish. He also holds a black belt 1 dan in karate and is a licenced karate coach.
Please extend warm welcome and provide your support during Aleksandar’s onboarding. We wish Aleksandar all the best in his new role and trust that his strategic and operational skills and experience will result in further growth of our revenue, as well as excellent reputation of our property and its leading position on the market.
Welcome, Aleksandar!
For her commitment and passion in the sales area, she has demonstrated a proactive attitude and a constant pursuit of growth.
Her honesty and dedication have allowed her to build trust with clients, helping them plan unforgettable experiences. Her motivation lies in continuous learning and daily improvement, values that have helped her establish herself within Prestige.
She stands out for her commitment and proactive attitude. She has demonstrated exceptional ability to anticipate needs and collaborate with different areas, ensuring impeccable service.
For her, being part of Prestige represents a unique opportunity for growth and belonging. She finds motivation in the versatility of her work, facing each challenge with determination and efficiency.
He has proven to be the best of the best by supporting his colleagues, maintaining professionalism, respect, and efficiency in reports, showing exceptional talent, and
Quickly assesses the seriousness of any situation, determines the best approach, and applies skills efficiently to complete the task.
At the same time, acts with precision and responds effectively. Adapts quickly to new roles and acquires skills with ease.
Joviany Nochebuena Electricista
Daniela Camacho Front to Middle
Enero 2025
he stands out for his dedication and collaborative spirit. He believes that teamwork and consistency have been key to his professional development. His passion for excellence has allowed him to demonstrate talent and creativity.
Garcia Nick Club Assistant
With three years and six months of dedication to the company, she has been recognized for her warmth, constant smile, and willingness to help, which reflect her incredible spirit.
Her positive attitude and service vocation create a special environment at Club Nick, making each day an unforgettable experience.
For his commitment, professionalism, and positive attitude. In every interaction, he demonstrates a kind and efficient approach, offering solutions promptly.
His performance reflects dedication and adds significant value to the team.
Orlando Ayotitla Supervisor de Concierge
Franchesca
Enero 2025
Febrero 2025
edge company. His success is based on always being open to change, turning opportunities into strengths. He remains motivated by being part of a functional team, focused on objectives, and providing excellent service both internally and externally.
She stands out for her passion for service, with a positive attitude, charisma, and kindness. She maintains a constant smile, stays attentive to her area, and provides service to guests without being influenced
Her motivation comes from daily challenges, the recognition received, and the satisfaction of the partners, reflecting her dedication and commitment.
Her ability to manage processes with precision and her focus on employee well-being have strengthened the work environment. Her integrity and distinguished demeanor reflect the company’s highest ethical values.
Ismerai Montero Pool Waitress
She stands out for her dedication and persistence.
With four years at the company, her passion for her work and teamwork has been essential to her performance.
Master Training
She stands out for her commitment to training, conveying knowledge with enthusiasm and patience.
Her positive attitude and willingness to support strengthen teamwork.
Additionally, her charisma and serviceoriented nature create a motivating and collaborative learning environment.
Febrero 2025
Antonio Molina Receptionist
He stands out for his commitment, professionalism, and positive attitude. At the front desk, he provides warm service, responds accurately, and manages each request effectively.
collaborative learning environment.
His work reflects dedication, ensures satisfying experiences, and strengthens
