Genesis Key Places (formerly Pathmeads Key Places) provides living accommodation in Central London for Key Workers associated with some of London’s leading Hospitals (including Great Ormond Street Hospital, The Royal Free and UCLH).
Cleaning of Communal kitchens, toilets, laundry rooms, circulation areas and carrying out grounds maintenance within Key Worker Accommodation, covering 11 sites in London: John Astor House, Warwickshire House, Elizabeth House, Emerson Bainbridge House, Bonham Carter House, Baker House, Chandler House, Tailor House, 12-28 Bernard Street, Princess Christian House, Acorn Estate (Kilburn).
Daily cleaning to communal areas Window cleaning (external and internal) Carpet cleaning External areas Deep cleaning
Grounds maintenance Feminine Hygiene Void cleaning Scheduled periodic cleaning
Dealing with an inadequate inherited workforce One of the greatest challenges that Julius Rutherfoord faced during implementation of this contract, was the inherited workforce which proved to be inadequate. From the onset they were not able to keep up with the high standards we demand and after deciding to leave they were successfully replaced by existing Julius Rutherfoord staff. Only one original member of staff has remained with us and after spotting great potential in him, he was promoted to Site Supervisor. Three years later, his outstanding management skills have earned him further promotion and he’s now one of our Area Supervisors and our clients absolutely love him. More importantly, Julius Rutherfoord has transformed the standard of cleaning and received numerous accolades from the residents and the Client. We have also been informed that where Tenant Surgeries were 90% dominated by cleaning issues now cleaning is raised on the Agenda and immediately passed over as there are never any cleaning issues. “It is very rewarding to see the improvements in standards that you have put in place. The residents and other service users have expressed their approval and the appreciation of the service provided. In a recent status survey, resident satisfaction in the cleaning service has increased significantly.” Facilities & Asset Manager, Pathmeads Key Places, January 2010