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Awards
Identifying New Heights in Independent Pharmacy Slane Pharmacy – Winners of the United Drug Business Development (Independent) Award 2022 Slane Pharmacy took home the United Drug Business Development (Independent) Award on the night.
Awards The Irish Pharmacy
2022
Dermot Smyth, Pharmacist and Owner, Slane Pharmacy with Michael Taylor, Head of Sales and Retail Solutions at United Drug
The pharmacy team have overcome numerous challenges during the last year, including vaccination provision and an increased reliance on community pharmacy by patients which has resulted in the team having to react quickly and decisively to retain and grow the current business. With the support of the pharmacy team and their dedication and hard work, they have been able to survive the obstacles thrown up by the pandemic, grow the business and place it on a sound footing for the future. 2021/2022 provided many challenges for Slane Pharmacy.
The Covid-19 pandemic led to fundamental changes in how the pharmacy operated. Key challenges included:
• Staffing levels
Dermot Smyth, Pharmacist and Owner told us, “With so many challenges and so much change we had to react quickly and decisively to retain and grow our current level of business, preserve and enhance our service levels and modify our core retail sales and services to meet customer needs. With the support and hard work off our staff we have managed to survive the choppy waters of the pandemic, grow the business significantly and place it on a sound footing for the future.
• An increased reliance by patients for their healthcare and medical needs
“The key to surviving and thriving over the past 18 months to two years has without doubt been
• Electronic prescribing • Social distancing/Infection control • Vaccination provision • Lockdowns leading to changes in retail patterns
PHARMACYNEWSIRELAND.COM
“With so many challenges and so much change we had to react quickly and decisively to retain and grow our current level of business, preserve and enhance our service levels and modify our core retail sales and services to meet customer needs”
having a supportive family, staff who have responded terrifically to challenges presented to them and finding good people/partners to support everything we have been trying to do here in Slane. Good relationships with customers and local voluntary organisations has also been key. As challenges arose they were dealt with.”
