November 2023
Bridgeton, Elmer, Vineland Physician of the Year 2023 This year, Nauveed Iqbal, M.D., has been selected as the Inspira Medical Centers, Inc., Bridgeton, Elmer, Vineland Physician of the Year. Dr. Iqbal now joins a list of exceptional physicians in the community who have been presented with this award in the past. He was honored at a reception on Wednesday, October 18, 2023, at the Eastlyn Golf Course and The Greenview Inn.
Inspira Medical Center Mannington Recognized for 75 Years of American Hospital Association Membership The American Hospital Association (AHA) recently presented Inspira Medical Center Mannington with an award in appreciation for its 75 years of participation and leadership in the AHA. Congratulations and thank you to the leaders, physicians, caregivers, staff and volunteers of Inspira Medical Center Mannington for their dedication to improving health and providing the highest quality care to their community.
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South Jersey Magazine 2023 Top Physicians Recently, 22 Inspira Health providers were named 2023 Top Physicians by South Jersey Magazine. The list recognizes health care professionals who strive to put their patients’ needs first, selected for their drive to push the health care field further and their willingness to adopt modern techniques and treatments. Covering a broad spectrum of specialties, from cardiology, family medicine, obstetrics and more, these physicians bring experienced care to the South Jersey community and always strive to learn, driving their practice into the future. See the whole list.
Jersey’s Best Top Docs in Cancer Care We are happy to share that 11 Inspira Health physicians made the Jersey’s Best 2023 Top Doctors in Cancer Care list. Covering a wide spectrum of specialties, from urology and thoracic surgery to plastic surgery and gastroenterology, these physicians bring experienced care to South Jersey's community, treating patients with experience and passion. See the whole list.
Inspira Medical Center Mullica Hill Hosts American Society of Health-System Pharmacists’ Visiting Leaders Program From October 25-26, the Pharmacy team at Inspira Medical Center Mullica Hill hosted the American Society of Health-System Pharmacists (ASHP)’s Visiting Leaders Program. The Visiting Leaders Program gives pharmacy residents the opportunity to attend an interactive leadership skill discussion with a prominent health-system leader. This year’s visiting leader was Janet Mighty, M.B.A., B.S. Pharm, director of the Investigational Drug Service at The Johns Hopkins Hospital (JHH) in Baltimore. Mighty oversees comprehensive pharmacy services that support clinical research.
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Inspira Health, Rowan College of South Jersey and Rowan University Introduce Pathway to Nursing Program On October 10, Inspira Health, Rowan College of South Jersey (RCSJ) and Rowan University introduced the new Pathway to Nursing program and broke ground on the Nursing and Health Professions Center expansion project. Pathway to Nursing offers current and aspiring employees of Inspira Health the opportunity to save big while earning their B.S.N. Students will follow a “3+1” program, offered in collaboration with flagship partner Rowan University, to complete their first three years of education at RCSJ and their final year at Rowan University. Inspira employees save 50 percent on RCSJ’s tuition and fees for the first three years and will have their fourth-year tuition at Rowan University paid in full by Inspira Health.
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Reliability Great Catch of the Month Joseph Szgalsky, M.D.
Inspira Medical Group Primary Care Glassboro This Great Catch highlights the significance of Applying a Questioning Attitude using the High Reliability Tool STAR (Stop, Think, Act, Review). In a recent incident, Inspira Medical Group (IMG) discovered that several Diabetes Eye Testing results did not meet the Quality Metric due to a reporting error regarding test dates (performed versus resulted). In response, the IMG Clinical Training team distributed additional educational resources via the IMG e-bulletin, reaching both providers and staff. Dr. Joseph Szgalsky received this bulletin, reviewed its contents and Applied a Questioning Attitude. He identified an issue with the wording on the ad hoc form, which inaccurately classified the new Retina-Vue testing as a dilated exam. Using STAR (Stop, Think, Act, Review), Dr. Szgalsky took the following actions: • Stop: Stopped and reviewed the bulletin and tip sheet. • Think: Thoughtfully identified the wording discrepancy on the ad hoc form.
• Act: Acted by emailing the IMG Clinical Training team and notifying them of the error in Cerner. • Review: Acknowledged the potential issues the wording in the form could lead to with CMS for falsely reporting a dilated exam when Retina-Vue is not a dilated eye exam. The IMG Clinical Training team used Dr. Szgalsky's insights to address the issue. They communicated with Ambulatory Cerner analysts and Value-Based Care team members to change the wording on the ad hoc form from "Dilated Retinal Exam Date" to "Diabetic Retinal Exam Date," aligning with the actual RetinaVue exam and ensuring compliance with the measure. Dr. Szgalsky's use of High Reliability Tools prevented IMG staff from continuing to use an inaccurate form, ultimately leading to error correction. His Questioning Attitude and STAR Moment exemplify the importance of Teamwork in ensuring accuracy and patient safety.
Great Catch of the Month Shannon Cronk Scrub Tech, Labor and Delivery, Inspira Medical Center Elmer This Great Catch highlights the importance of consistently Paying Attention to Detail using our High Reliability Tool STAR (Stop, Think, Act, Review) to ensure fall prevention measures for newborns. Shannon Cronk, a scrub tech at Inspira Medical Center Elmer Labor and Delivery, was Paying Attention to Detail when she noticed a support person walking in the hallway while carrying a newborn. Shannon immediately took a STAR Moment to Speak Up for Safety, recognizing the potential fall risk for the newborn. • Stop: Shannon paused upon witnessing the support person walking in the hallway with the newborn. • Think: Shannon thought about the risks of walking in the hallway with a newborn and the potential harm that could arise from a trip or accidental dropping of the baby. • Act: Shannon Spoke Up for Safety and provided education to the support person.
• Review: The unit's care team diligently worked to mitigate risks to the baby, delivering education on fall prevention to both the support person and the mother. Additionally, the care team shared the incident with their manager and the entire unit for heightened awareness and collective learning. Had Shannon not taken a STAR Moment to ensure all fall precautions were in place for the baby, the baby could have potentially been harmed. This is why we must be Paying Attention to Detail using our High Reliability Tool STAR (Stop, Think, Act, Review) to reinforce our fall prevention measures for newborns. Thank you Shannon for Paying Attention to Detail using our High Reliability Tool STAR (Stop, Think, Act, Review) and living our Inspira Value of Reliability.
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Quality Showcase Inspira recently recognized International Infection Prevention Week and Health Care Quality Week. This week served as a reminder of the incredible impact that health care professionals like you have on the lives of our patients. From November 6-10, 2023, our Quality and Patient Safety team is partnering with our Magnet and Pathway to Excellence team to host our yearly system Quality Showcase to celebrate, featuring Quality Improvement harvest-themed displays and poster boards. Your display may include scarecrows, cornucopias, pumpkins or any creative ideas you and your team may have. We encourage all departments across the system to participate in the Quality Showcase November 6-10, 2023.
POSTER BOARD REQUIREMENTS Poster boards should include one or all the following data components: •Quality Outcomes •Nurse Sensitive Indicators •Patient Satisfaction •Engagement and Safety Survey
BE CREATIVE When decorating your associated harvest-themed display, be creative to include: •Quality Outcomes •Nurse Sensitive Indicators •Patient Satisfaction •Engagement and Safety Survey •High Reliability Tools All winners will be announced the week of Nov. 20, 2023. Winners will include units from: •Network •Inspira Medical Center Elmer •Inspira Medical Center Mannington •Inspira Medical Center Mullica Hill •Inspira Medical Center Vineland
•Inspira Health Center Bridgeton •Inspira Health Center Woodbury •Inspira Medical Group •Urgent Care •Ambulatory
•Oak and Main •LIFE •Ground Transport
Please contact Katy Perez, associate project manager, via email at PerezK@ihn.org if you are interested in participating in the Quality Showcase.
InspiraHealthNetwork.org
DAISY Award Winners The DAISY Award® recognizes outstanding licensed nurses for their skillful and compassionate care.
Mary MacNeil, R.N. Pediatrics, Inspira Medical Center Vineland “Nurse Mary went above and beyond to make sure we were comfortable during my son’s stay. She even brought coloring books and crayons for him and his little brother.” –Patient’s parent
Dolores Ziegler, M.S.N., R.N. Adult Mental Health Unit, Inspira Health Center Bridgeton “Ms. Dee advocated (along with the other nurses) on my behalf when I wanted to be released a day early so I could see my younger brother before he moved to Illinois. She helped me with coping skills I could use in my everyday life and she was there for me whenever I needed to talk or had a question. She has helped me over the last three years be a better person and inspires me to want to become a better advocate for myself and others in the community. I would not be where I am if it wasn’t for Ms. Dee and her words of encouragement.” –Patient
PETAL Award Winner
Every DAISY has its petals. The PETAL Award is a recognition program that honors the performance, dedication and diligence of Inspira’s nursing support partners.
Kevin Hills Security, Inspira Medical Center Mullica Hill “Kevin reinforces our mission and exemplifies our I.C.R.E.A.T.E. values by treating both patients and staff with compassion. He was instrumental in assisting with a long-term patient on our unit and visited every day he worked. He brought the patient coffee, clothes and decorations and was concerned with the patient’s well-being during the months he was here. Not only did Kevin show compassion and empathy toward the patient, but during each visit, he asked the staff how they were doing, offered his contact number and assistance and was always present during our most difficult situations.” –Colleague
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WE SALUTE OUR
VETERANS In observance of Veterans Day, Inspira will host flag ceremonies at each campus. Please meet at the flagpole for a brief program honoring those who have served in the United States Armed Forces.
BRIDGETON
Flag Ceremony Friday, November 10 at 10:00 a.m.
ELMER
Flag Ceremony Friday, November 10 at 11:00 a.m.
MANNINGTON
Flag Ceremony Friday, November 10 at 11:00 a.m.
MULLICA HILL
Flag Ceremony Friday, November 10 at 1:00 p.m.
WOODBURY
Flag Ceremony Friday, November 10 at 1:30 p.m.
VINELAND
Flag Ceremony Friday, November 10 at 2:00 p.m. **Ceremonies will take place outdoors. In case of heavy rain, please plan to meet in respective lobbies.