2022 Annual Report

Annual Report

2022

Every Day INSPIRATION

This past year was one of growth and innovation for Inspira Health. We still continued to face challenges related to COVID, but we also began to emerge from the pandemic with a renewed sense of optimism.

Last year, our state-of-the-art hospitals celebrated the addition of a number of advanced procedures and technologies in cardiology, neurology, spinal surgery, oncology, physical therapy and more. We continued to deliver high-quality care to the residents of South Jersey. With patient safety always at the forefront of our minds, our work in 2022 demonstrated the principles of high reliability that we reach toward, day in and day out.

While our main goal is to continue providing high-quality care and support to our community, Inspira remains committed to our staff’s well-being, safety and personal growth. We welcomed a number of new staff members in 2022, including Dr. Tony Reed, our SVP, chief quality and safety officer, who is focused on achieving and expanding Inspira’s commitment to patient safety, quality and excellence. We also saw tremendous growth in our residency program with the implementation of six new residency tracks.

In order to serve even more members of our South Jersey community, we continued to expand services and staffing resources in our existing facilities, and also acquired a number of new locations. The acquisition of Salem Medical Center, an affiliate of Inspira Health, was perhaps the most significant addition to our growing network. This partnership allows us to serve the residents of Salem County with necessary health care resources and services that are both outstanding and close to home.

Salem Medical Center, an affiliate of Inspira Health, wasn’t the only addition to our locations in 2022. We also introduced a number of EMS locations, an endoscopy center at Vineland, a sleep center at Woolwich, a primary care location in Upper Deerfield and a LIFE center in Williamstown. And we’re continuing to broaden our reach as we work toward opening a new health center in Deptford and redeveloping our existing health center in Woodbury.

It’s important to note that none of this is meaningful if it doesn’t meet the needs of those we serve. To that end, our community impact initiatives helped deliver care to those who need it most through Community Health Workers, mobile van screenings and the Food Farmacy+. In 2022, we also conducted a Community Health Needs Assessment, which helped identify critical health care barriers in our region and gave us direction for our community focus points for 2023 and beyond.

There were many more milestones to recognize from the past year, and much to look forward to in 2023, when we will be celebrating 10 years of service in South Jersey as Inspira Health. I want to thank our entire Inspira family for their professionalism, compassion, expertise and dedication this year. I also want to thank our patients for entrusting Inspira with your, and your families’, care.

Amy Mansue President and CEO, Inspira Health

“

Together we will create a safer, healthier South Jersey.“

MISSION-DRIVEN CARE Inspiring

Our mission, vision and values are the foundation of what we do every day. They are designed to center every Inspira team member around a common purpose and inspire us to continually raise the bar for ourselves, our patients and our community.

Mission

To provide a safe and compassionate experience that improves the health and well-being of our community by placing the safety of our patients and support of our employees at the center of all we do.

Vision

Inspira Health inspires and empowers healthier communities by creating the highest quality and most desirable patient experience in the region.

Values I.C.R.E.A.T.E.

Innovation

We strive to employ ingenuity and new standards of care to improve our work every day.

Compassion

We treat everyone equally with kindness and respect.

Reliability

We put the safety of our patients, compliance and best practice at the forefront of all we do.

Empathy

We listen and genuinely relate to others in order to make them feel seen and appreciated.

Access

We provide a high-quality patient experience to all people.

Teamwork

We collaborate and utilize the full breadth of the Inspira network to improve the experience of our patients.

Empowerment

We educate and inspire positive change and healthier long-term outcomes.

THE PATIENT EXPERIENCE

Bringing Convenient Care to the Residents of South Jersey

In 2022, Inspira Health made significant progress toward our vision of a re imagined patient experience. I am excited to share highlights of the enhancements that are already benefiting the patients we serve.

We delivered the following in 2022:

Collaboration: The first step on our journey was to listen and partner. The Inspira team gained energy and ideas by engaging with our patients and families to better understand their needs.

Better communication in the emergency department (ED): In the first full year of our Communication Liaison Program in our EDs, we have seen tremendous success. A team of two nurses round on patients to ensure effective communication between patients, families and the care team. Between 2020 and 2022, the patient experience score jumped from 34th percentile to 77th percentile network-wide

A more seamless discharge: Our new discharge lounges at Mullica Hill and Vineland mark more patient-centric improvements. They provide comfortable and relaxing settings for patients to receive their discharge and medication instructions and review their care plan, ensuring a smooth transition to home. The lounges have proved to be a huge satisfier.

Bereavement resources: Our Patient and Family Advisory Councils let us know there were inadequate bereavement resources for our patients’ loved ones, so with input from our councils, we organized and enhanced bereavement resource packets.

Continuous feedback: The councils also supported our move to text message patient satisfaction surveys and helped develop the messaging that asks and encourages patients to complete the survey.

Going digital while maintaining the human touch: Inspira has reaffirmed our commitment to being a patient-centered organization by creating a digital-first environment. Now, we’re able to use technology to meet people where they are, with resources like telemedicine appointments for primary care, urgent care and mental health needs, as well as the MyInspira app.

None of this would be possible without the extraordinary Inspira workforce, who come to work each and every day to provide a safe and compassionate patient experience that improves the health and well-being of the communities we serve. It is a privilege for me to work beside them.

Warren E. Moore, F.A.C.H.E. Executive Vice President and COO, Inspira Health

EXPANSION

At Inspira, our goal is to deliver convenient, high-quality care to the South Jersey community. In 2022, it became even easier for our patients to access care right in their backyards with new ambulatory locations across the region.

Inspira Sleep and Balance Center Woolwich

In June 2022, we continued to expand the services available at Inspira Health Center Woolwich with our newest Sleep and Balance Center. The Woolwich Sleep and Balance Center provides diagnostic and therapeutic services for those facing sleep disorders and disturbances, balance disorders and inner ear conditions.

Inspira Medical Group Primary Care Upper Deerfield

This year, Inspira continued to grow our footprint in Cumberland County with Inspira Medical Group Primary Care Upper Deerfield, which opened in August 2022. Michael Hong, D.O., Jay Malickel, D.O. and Stacey Smick, P.A.-C., provide care at this location.

Vineland Outpatient Endoscopy Suite

In late October 2022, a new outpatient endoscopy suite opened on the Inspira Medical Center Vineland campus. At this facility, patients get a seamless outpatient experience when coming in for an upper endoscopy or colonoscopy, while benefitting from increased appointment access and decreased wait times. Learn more.

Inspira LIFE Williamstown

The Inspira LIFE program is an alternative to nursing home placement for older adults, helping seniors remain in their homes safely while improving their quality of life. In December 2022, Inspira LIFE Williamstown opened, making this critical service available to seniors in Cumberland, Gloucester and Salem counties. Learn more.

EMS Locations in Belleplain, Clayton and Gloucester

In 2022, Inspira expanded our emergency medical transport services across more areas of South Jersey with the opening of locations providing 9-1-1 services in North Cape May and Gloucester counties. Learn more.

EMS Clayton Inspira Medical Group Primary Care Upper Deerfield

Vineland Outpatient Endoscopy Suite

Inspira LIFE Williamstown

Inspira Sleep Center Woolwich

GROWTH Inspiring

In December 2022, we welcomed Salem Medical Center, an affiliate of Inspira Health, to our family. For more than 70 years, Inspira has provided safe, high-quality care to the residents of Salem County through Inspira Medical Center Elmer. Now, the collective strength of this new partnership will propel access to high-quality care teams, innovative offerings and best-in-class resources to more people within the Salem community.

With over 100 years of serving the Salem area, Salem Medical Center, an affiliate of Inspira Health, continues to provide access to a number of health care services, including:

• Bariatric services

• Behavioral and mental health

• Cardiology

• Emergency services

• Gastroenterology

• Orthopedics

• Surgical services

• Urology

• Wound care

INNOVATION Inspiring

At Inspira, we’re striving to bring the best, most innovative care to our patients in South Jersey every day. We introduced a number of new technologies and treatment methods in 2022.

MINIMALLY INVASIVE SPINE SURGERY

Inspira introduced this cutting-edge robotic surgery platform that uses advanced intra-operative navigation and imaging technology to improve efficiency and accuracy in orthopedic and neuro-spinal procedures. This allows surgeons to visualize, plan and navigate spinal surgery in real time, without requiring multiple X-rays during a procedure. Learn more.

ELECTIVE PERCUTANEOUS CORONARY INTERVENTION (PCI)

In early 2021, the New Jersey Department of Health made it possible for community hospitals to perform elective PCI procedures—scheduled procedures intended to open blocked coronary arteries with stents in patients with coronary artery disease. In 2022, Inspira Medical Centers Mullica Hill and Vineland began offering elective PCIs to provide patients with safe, high-quality care in their community without the need to schedule a follow-up procedure or be transferred to a tertiary care facility.

RADIOEMBOLIZATION (Y90) FOR LIVER CANCER

This year, Inspira Medical Center Mullica Hill introduced a highly effective treatment option for patients with liver cancer: radioembolization, also known as Y90. This treatment method uses high doses of targeted radiation to destroy the cancer cells in the affected area of the liver without damaging the healthy cells around them. Learn more.

BLOOD FLOW RESTRICTION THERAPY (BFRT)

Inspira’s Rehab Care program introduced a technique to help patients make greater strength gains while lifting lighter loads during physical and occupational therapy. BFRT is conducted using a tourniquet on the patient’s arm or leg to cause brief, intermittent occlusion of arterial and venous blood flow. This method can be used on a wide variety of patients recovering from surgery. Learn more.

NEW VOICES Inspiring

In 2022, the Inspira family experienced tremendous growth. We welcomed a number of new team members to leadership, physician staff and residency programs.

NEW BOARD MEMBERS

Zenaida Cobián, Ed.D. Board Member

Jeffrey George, C.I.M.A., C.(k.)P., C.P.F.A. Board Member

NEW PROVIDERS

Richard Shaw, D.O. Family Medicine

Inspira Medical Group Primary Care Clarksboro

Edward Lee, M.D. Internal Medicine

Inspira Medical Group Primary Care Sicklerville

Zobia Iqbal, M.D. Family Medicine

Inspira Medical Group Primary Care Laurel Springs

Michael Hong, D.O. Family Medicine

Inspira Medical Group Primary Care Upper Deerfield

Pranav Patel, M.D. Cardiology

Inspira Medical Group Cardiovascular Mullica Hill

Adam Holzberg, D.O.

Inspira Medical Group Urogynecology Vineland

NEW LEADERSHIP

Tony Reed, M.D.

SVP, Chief Quality and Safety Officer

Scott Wagner, M.D., M.B.A., F.A.C.E.P. President, Inspira Medical Group

Lydia Stockman, R.N., M.H.A., F.A.C.H.E. SVP, Chief Administrative Officer, Inspira Medical Center

Raleke Adibe, D.O. Family Medicine

Inspira Medical Group Primary Care Somerdale

Evelyn Balogun, M.D. Chief Medical Officer, Inspira Medical Group

Tapati Stalam, M.D. Cardiology

Inspira Medical Group Cardiovascular Mullica Hill

Sean Sussman, D.O. Family Medicine

Inspira Medical Group Primary Care Woolwich

Nicole Scivoletti-Polan, D.O. Pulmonology

Inspira Medical Group Pulmonary Woodbury

Olga Tusheva, M.D. OB/GYN

Inspira Medical Group Obstetrics & Gynecology Mullica Hill

Laura Tyree, M.D. OB/GYN

Inspira Medical Group Obstetrics & Gynecology Vineland

Karen Krieg, D.O. OB/GYN

Inspira Medical Group Obstetrics & Gynecology East Vineland

NEW GRADUATE MEDICAL EDUCATION PROGRAMS

This year, Inspira celebrated having one of South Jersey’s fastest-growing residency programs. We recognized our residents with our Born to Care campaign and even heard from some residents directly.

NEW PARTNERSHIPS

This year, Inspira announced a premier partnership with Rowan College of South Jersey (RCSJ) to expand their Nursing and Health Professions programs and improve the health of the communities we serve. This collaboration provides priority clinical experience to support nursing, behavioral and allied health students at the RCSJ’s Cumberland and Gloucester campuses, propelling local talent into health care careers.

Inspira will invest $2 million over 10 years in this partnership to support student scholarships for those pursuing health care occupations and fund future program development. This partnership will also provide new opportunities for Inspira employees to further their education and training—they will receive a 50 percent discount on tuition at RCSJ.

New graduate medical education programs added in 2022 include:

• Psychiatry Residency

• Emergency Medicine Residency at Inspira Medical Center Mullica Hill

• Internal Medicine Residency at Inspira Medical Center Mullica Hill

• Transitional Year Residency at Inspira Medical Center Mullica Hill

• PGY2 Pharmacy Residency at Inspira Medical Center Mullica Hill

• Obesity Medicine Fellowship

$2M

Inspira will invest over 10 years to support student scholarships.

Jessa Hernandez, M.D., a family medicine resident at Inspira Medical Center Mullica Hill, shared how she blended together her passion for medicine and art. View Story

Bismarck Osumo, M.D., a general surgery resident at Inspira Medical Center Vineland, shared his journey to pursuing a career in medicine. View Story

PATIENTS

Our work is always focused on the health and safety of our patients. In 2022, some Inspira patients shared their stories of care at Inspira.

KELLI SILVERS

Kelli Silvers faced two consecutive traumatic injuries that threatened to derail her daily life, her career and a hobby she loved. But she faced recovery with the help of Inspira’s orthopedic surgeons and physical therapy team. “Inspira got me back to work, got me back to my activities. They got me back to myself.”

MISSY COSGROVE

In 2021, Missy Cosgrove received news that she had breast cancer. With her family, friends and the team at Inspira Medical Center Mullica Hill’s LeadingEdge Cancer Center by her side, Missy faced her diagnosis head-on and is in remission today.

ALYSA

Alysa worked hard to manage recurring episodes of clinical depression for decades. She first came to Inspira for treatment in 2020, when she participated in the Partial Hospitalization Program (PHP), followed by traditional outpatient therapy. Alysa believes that Inspira gives her everything she needs to thrive, including providers who work in collaboration with each other.

Todd Kinder had quit smoking before, but was never able to stick with it. That is, until he visited the Inspira Quit Center. His last cigarette was March 8, 2022. The program helped Todd quit for the longest period of time since he was 18 years old, with resources like nicotene replacement therapies and counseling and support sessions.

At age 37, Rachael Tiedman’s weight was starting to affect her daily life, mental health and relationships with loved ones. She knew she needed a change, so she contacted Dr. Keith Kreitz, director of bariatric surgery at Inspira Medical Center Mullica Hill. Bariatric surgery gave Rachael a new lease on life: “I am so excited about life now. I look, and more important, feel, amazing.”

In the summer of 2016, Jessica Carroll gave birth to her son six weeks early and 150 miles away from her home. He was transferred to the Deborah F. Sager NICU at Inspira Medical Center Vineland. Not only did the NICU team take care of their son, they also taught Jessica and her husband, Brendan, so much about taking care of a newborn and themselves. Their son is now six years old and very healthy. “I am forever grateful for every person at Inspira, and all that the hospital did.”

TODD KINDER

RACHAEL TIEDMAN

JESSICA CARROLL

THE SOUTH JERSEY COMMUNITY

Inspira is dedicated to giving back to the South Jersey community in a myriad of ways through our Community Impact programs, from helping residents get screened for health conditions to providing meals to those experiencing food insecurity and more.

COMMUNITY HEALTH NEEDS ASSESSMENT

In 2022, Inspira conducted a Community Health Needs Assessment (CHNA) to determine the issues affecting the health of our community. Moving forward, we will implement strategies consistent with the CHNA results to address these needs and improve the health outcomes and overall well-being of those living in our region. Needs determined by this year’s CHNA include:

• COVID-19

• Mental and Behavioral Health

• Accessibility, Availability and Affordability of Care

• Accessibility to Children’s Health Care

• Food and Diet

Food Farmacy+

Since its inception in 2020, the Food Farmacy has expanded to help even more residents of South Jersey who are facing food insecurity. This year, we addressed one of the barriers to access healthy food—lack of transportation—by partnering with DoorDash to provide free delivery to Inspira patients. Our Food Farmacy+ locations also now carry fresh produce, dairy, eggs, frozen meats, personal hygiene items and baby items including diapers and baby shampoo.

NARCAN Distribution

This lifesaving drug can reverse the effects of opioid overdose and is typically carried by first responders. Inspira has worked to distribute NARCAN throughout the South Jersey community to use in emergency situations. We distributed 850 doses in 2022.

Community Health Worker Program

At Inspira, our Community Health Worker (CHW) program helps members of our community address their social determinants of health and reduce their barriers to care. In 2022, the CHW program helped 128 patients overcome barriers to health such as follow-up care, housing expenses, access to healthy food, counseling services and more.

Mobile Unit

This year, Inspira began to leverage our mobile health unit for community outreach and screenings. Sports Medicine conducted 41 preventive cardiac screenings over five events throughout South Jersey in 2022 and plans to expand this program in 2023 are underway.

Deterra Distribution

Deterra is a method for safe at-home medication disposal that can reduce environmental impacts and prevent drug addiction by deactivating unused prescription drugs. Inspira distributed over 4,000 pouches in 2022.

RECOGNITION

Inspira was recognized by the following awards and organizations in 2022.

Top Work Place 2022 in the Philadelphia and South Jersey region

Greater Philadelphia Business Coalition on Health’s (GPBCH) 2021 Hospital Quality and Safety Award

American Heart Association Mission: Lifeline® EMS Silver Plus

American Heart Association Get with the Guidelines

Inspira Medical Center Mullica Hill – Resuscitation Gold Award

Philadelphia Inquirer 2022 Philadelphia Top Workplace

NJ Advanced Media 2022 New Jersey Top Workplace

Leapfrog

• Inspira Medical Centers Mullica Hill and Vineland received an “A” Hospital Safety Grade for Spring 2022

• Inspira Medical Center Elmer received a “B” Hospital Safety Grade for Spring 2022

• Inspira Medical Centers Elmer, Mullica Hill and Vineland received an “A” Hospital Safety Grade for Fall 2022

Inspira LIFE Director of Quality and Patient Safety Al’Asia Powell received the New Jersey Hospital Association Innovation in Elder Services Award

Inspira Medical Center Vineland Emergency Department received the Lantern Award

Top Doctor Awards

Philadelphia Magazine

SJ Magazine

Jersey’s Best Magazine

South Jersey Magazine

Women’s Choice Awards® Best Hospital for Orthopedics and Best Mammogram Imaging Center

U.S. News & World Report High-Performing Hospitals

• Inspira Medical Centers Elmer and Mullica Hill earned High Performing ratings for Heart Failure, COPD, Hip Fracture, Pneumonia

• Inspira Medical Center Vineland earned High Performing ratings for Kidney Failure, Heart Failure, COPD, Diabetes and Stroke

• Inspira Medical Center Elmer earned High Performing in Maternity Care (Uncomplicated Pregnancy)

The Daily Journal Best of the Best Award

• Inspira LIFE – Best Home Health Care/Hospice Organization

• Inspira Sports Rehab Vineland – Best Physical Therapy Clinic

• Inspira Fitness Connection – Best Personal Trainers

• Olga Kaczag, M.D. – Best Primary Care Doctor

International Association of Healthcare Safety and Security’s (IAHSS) Program of Distinction Inspira Medical Centers Elmer and Vineland were named 2022 Best Hospitals for Maternity Care by Money and The Leapfrog Group

CHILDREN’S HEALTH CARE

In 2022, Inspira Health and Nemours Children’s Health celebrated the 10th anniversary of the Deborah F. Sager Neonatal Intensive Care Unit (NICU). In October, NICU graduates and their family members came together at Inspira Medical Center Vineland for a carnival-themed reunion with nurses, neonatologists and other NICU staff.

Since its inception in 2012, the Deborah F. Sager Memorial Fund has donated over $700,000 in total to the NICU to make miracles happen. There has been strong support for the memorial fund coming from individuals and local businesses through the years, including Century Bank ($34,500) and Wawa ($120,000). The Deborah F. Sager NICU has provided advanced care to more than 2,500 premature, low birth-weight and critically ill babies over the past decade.

10th Anniversary Advanced care provided to more than 2,500 low birth-weight and critically ill babies

Over $700,000 donated to the NICU

PHILANTHROPY Inspiring

Inspira Health relies on the Foundation to fund projects that improve the care we provide to residents of South Jersey. Here’s what the Inspira Health Foundation focused on in 2022.

All Heart Campaign

In 2022, the Foundation launched the All Heart campaign, a network-wide effort to expand Inspira Health’s cardiology services and provide a highquality patient experience to all South Jersey residents. Our cardiac enhancement strategy involves new construction, facility upgrades and the latest medical equipment and technology. This year, the All Heart Campaign received $1.8 million in gifts and pledges. Learn more.

Employee Giving Campaign

In 2022, more than 1,396 members of the Inspira family supported our non-profit health care organization, raising a total of $1,328,351. Of those employee donors, 621 participated during the 2022 “ALL in!” Employee Giving Campaign, which runs annually from the first week of October to Giving Tuesday following Thanksgiving. Learn more

Nykola and Alyce Kudla Nursing Education Scholarship Fund

Nick and Alyce Kudla were local educators who devoted more than 60 years to teaching, shaping minds and touching the lives of thousands of students in Millville. In 2022, Alyce established the Kudla Nursing Education Scholarship Fund in honor of her late husband Nick as a way to continue providing education and impacting the lives of others. Scholarships are awarded annually to an Inspira Health registered nurse who is currently enrolled in an education program that expands their clinical skillset.

The first recipient of the scholarship was Roseanne Racano, case manager in Inspira Health’s Care Coordination department. Racano is pursuing a doctorate of nursing practice from Wilmington University.

Paz Family Pavilion

In October 2022, the Inspira Health Foundation honored the generous contributions of the Paz family with the “Paz Family Pavilion” at Inspira Medical Center Mullica Hill. Thank you to the Paz family for their generosity.

Signature Events

On May 16, 2022, the Golf Classic, held annually at Tavistock Country Club, exceeded expectations by raising more than $175,000. The following month, the Foundation welcomed back its Grand Gala at Water Works in Philadelphia, which raised more than $525,000. In early fall, the Golf Tournament at Seaview Hotel and Golf Club raised more than $250,000. And finally on October 22, to close out a year of outstanding events, the Foundation’s inaugural Pickleball Tournament at Total Turf Experience raised more than $18,000.

2022 Foundation-Funded Projects

Inspira Health Foundation funds are dedicated to supporting our patients, advancing technology, funding facility enhancements and enriching the health and wellness of our community. Below are a few of the projects Foundation funds supported in 2022:

• Simulab Central Venous Catheterization Training Model

• Adult Activity Books for Patients

• Giraffe OmniBed Isolette

• Furniture for a “Zen Den”—a place for our staff to de-stress while at work

• pH Testing

• Sponge Detection Initiative

AT A GLANCE

28,416 28,416

173,008 173,008 EMERGENCY ROOM VISITS

7,974 7,974 EMPLOYEES LICENSED BEDS 671 671