ISSUE NO. 1 YEAR 2014
Members Approve New Vision, Mission and Core Values
www.telescoop.com.ph
Representatives attend 2014 TELESCOOP Assembly
Representatives, on the occasion of its 10th Annual Representative Assembly, approved the amended TELESCOOP Vision, Mission, Goals and the new Core Values [I-SERVE]. This was done in order to address the ever changing business climate and to be attuned with the present time. The new Vision, Mission, Goal and Core Values are: NEW VISION: Excellence thru Cooperativism NEW MISSION: We commit ourselves to provide financial empowerment to TELESCOOP stakeholders NEW GOAL: To lead the Multi-Purpose Cooperative Sector by providing prompt, efficient, quality and innovative service compliant to the principles of cooperatives as well as adhering to the values which will improve the lives of its members and enhance community development. NEW CORE VALUES: I – Integrity S – Service E – Excellence R – Resourcefullness V – Valued Enhancement E – Entrepreneurship
TELESCOOP Chairperson Marcos R. De Leon, fifth from left, welcomes the Delegates of the Tenth (10th) Annual Representative Assembly held last March 8, 2014 at PLDT Dansalan Gymnasium, Boni Avenue, Mandaluyong City. Others in photo are the Board of Directors and Audit and Inventory Committee Members.
Some 696 elected Representatives attended the Tenth (10th) Annual Representative Assembly held on March 8, 2014 at PLDT Dansalan Gymnasium, Boni Avenue, Mandaluyong City. In his message during the Assembly, Chairperson Marcos R. De Leon reported our Cooperative is focusing more on education and values formation for members and prospective members. Chairperson
De
Leon underscored the highest level of efficiency and service quality displayed by its Officers and Employees in 2013 with the Cooperative realizing significant results on its operation highlighted by the attainment of more than One Billion (P1B) in Gross
Sales which have been translated to ten percent (10%) increase in Assets; two percent (2%) increase in Gross Income, six percent (6%) increase in Net Surplus and, most importantly, a three percent (3%) increase in the total dividend distributed for the
interest on Share Capital and Patronage Refund. All resolutions and the amendments to the Articles of Cooperation and By-Laws have been approved and ratified by To page 4, please
IN THIS ISSUE: 2013 TELESCOOP COOPERATIVE SOCIAL RESPONSIBILITY PROGRAM
TELESCOOP Adopts De La Salle University (Main Campus) Early Childhood Learning Center Page 2
TELESCOOP Extends Assistance to Lourdes Handicapped Center Page 3
2 TELESCOOP increases TELESCOOP Adopts De La Salle University (Main Campus) Early Childhood Learning Center members’ contribution to the Benefits Plan from P100 to P200 per month Effective April 2014, the members’ monthly contributions or deductions for TELESCOOP Benefits Plan (TBP) has been increased from P100.00 to P200.00 per month as approved by the TELESCOOP Representatives Assembly held recently.
Photo shows Chairperson Marcos R. De Leon, third from left, handing over the check to De La Salle University President and Chancellor Bro. Ricardo P. Laguda FSC after the signing of the Memorandun of Agreement between De La Salle University Early Childhood Learning Center and TELESCOOP. Others in photo are, from left: Director Hector M. Profeta; Dr. Rochelle Lucas; Director Emiliano Tanchico, and DLSU staff.
The increase was adopted in order to address the funding requirements of the TBP for purposes of maintaining its strength and stability.
EdCom Reports 2014 1st Quarter Activities, Accomplishments The TELESCOOP Education Committee (EDCOM) reported its first quarter of 2014 activities and accomplishments. It has conducted four (4) classes of Pre-Membership Seminars (PMS) to prospective members and Membership Seminar Update (MS) to existing members with a total of 51 participants from January to March 2014. Out of the 51 who attended the PMS, 45 signed up and became new members as of March 2014. PMS is a requirement for membership to educate them on the Cooperative principles and responsibilities as a member. EdCom is also scheduled to conduct PMS/MS at Iloilo and PLDT subsidiaries - Maratel and PLDT PhilCom Cagayan de Oro by 2nd Quarter of 2014. At left are the participants of one of the Pre-Membership Seminars conducted by TELESCOOP EDCOM together with some TELESCOOP Officers.
TELESCOOP Officers and staff with DLSU staff pose for a posterity shot.
The De La Salle University Early Childhood Learning Center, Manila Main Campus was selected by TELESCOOP to be its major recipient for its 2013 Cooperative Social Responsibility (CSR) Program with the signing of a Memorandum of Agreement (MOA) held at the Alfonso Yuchengco Building, De La Salle University in Taft Avenue, Manila. Chairperson Marcos R. De Leon and De La Salle University President and Chancellor Bro. Ricardo P. Laguda FSC signed the MOA. The tie-up shall cover a 100% subsidy for a whole year to cover PreSchooling Education Program for children at an indigent community located within the vicinity of Leveriza Street in Manila. Its primary objective is to extend and provide basic education to deserving young adolescents by sending them to school. Early Childhood Education is a term that refers to edu-
cational programs and strategies geared toward children from birth to the age of eight. This time period is widely considered as the most vulnerable and crucial stage of a person’s life. Early childhood education often focuses on guiding children to learn through play. The term often refers to preschool or infant/child care programs. TELESCOOP’s CSR is in accordance with the Republic Act No. 9520, Article 53 which states that every cooperative shall draw up regular reports of its program of activities, including those in pursuance of their socio-civic undertakings, showing their progress and achievements.
3 TELESCOOP Extends Assistance to Lourdes Handicapped Center Lourdes Handicapped Center became another recipient of the TELESCOOP’s CSR held on September 28, 2013 at Caritas Compound, 2002 Jesus Street, corner Quirino Avenue, Pandacan, Manila. TELESCOOP Officers, TELESCOOP EDCOM Officers and TELESCOOP Admin Mgr. Divine Buenvenida brought groceries, personal and health care, wheel chairs, etc.. They also shared food, fun and entertainment with the handicapped and abandoned patients of the Center. Lourdes Handicapped Center was formed on February 11, 1993, feast of Our Lady of Lourdes, with His Eminence, Cardinal Sin suggestion to Fr. Luke Moortgat, CICM, Ph.D. to have a center for the multiple handicapped persons.
The center emphasizes “Talking Only Using Caring Hands” (T.O.U.C.H.) to give love, food, medical care and accommodations to children who are multiple handicapped and abandoned. Handicapped Center Lourdes loves the various handicapped and teaches them values and skills. The children of Handicapped Center Lourdes get to experience how to live like normally-abled persons, such as going to school.
TELESCOOP Adopts Good Governance and Code of Ethics The new PLDT Employees Multi-Purpose Cooperative (TELESCOOP) Code of Good Governance and Code of Ethics are now in place with the approval for its adoption during the March 8, 2014 Representative Assembly. The Codes exemplify TELESCOOP’s dedication to conduct its cooperative business in accordance with the highest standards of ethics. Its Directors, Officers, Members and Employees will promote a culture of good cooperative governance by providing, adhering and maintaining its core business principles and cooperative values of integrity, accountability, transparency, and fairness in their relationship among themselves. This Code of Good Governance will set forth TELESCOOP’s business principles and values which shall guide and govern all business relationships and transactions of TELESCOOP, its Directors, Officers, Members and Employees including their decisions, judgments and actions in discharging their respective duties and responsibilities. PRINCIPLES AND COOPERATIVE VALUES – FOUNDATION OF TELESCOOP’S BUSINESS ETHICS
Top photo shows Director Hector M. Profeta, sixth from left, handing over the wheelchair to Fr. Luke Moortgat, CICM, Ph.D. together with the TELESCOOP Officers while at lower photo are the Officers and occupants of the Lourdes Handicapped Center.
The spirit of the Code of Good Governance means that all actions of TELESCOOP Directors, Officers, Members and Employees must, and at all times, be consistent and in tangent with the principles and cooperative values of integrity, accountability, transparency and fairness.
4 Representatives attend... From page 1
the Representative Assembly in compliance with the requirements of the Cooperative laws. The important resolutions which were presented, approved and ratified by the Assembly were: amending the TELESCOOP Vision, Mission, Goals and the new Core Values; adoption of Code of Good Governance and Code of Ethics and increasing the monthly members’ contribution to the TELESCOOP Benefits Plan (TBP), among others. Representative Silverio S. Ibay, Jr., Chairperson of the TELESCOOP Ethics Committee, was elected as a new Director to take the place of outgoing Director Jose Lauro G. Pelayo. Re-elected Board of Directors were Gerardo Jose V. Castro, Ernesto C. Miranda and Emiliano R. Tanchico while re-elected members of the Audit and Inventory Committee were Roberto R. de Guzman, Gerardo C. Aguinaga and Roderick Ramon F. Santos.
Photos at right show Representatives during the proceedings of the Tenth (10th) Annual Representative Assembly.
The Annual Assembly would not have been a huge success without the efforts and hardwork of diligent and courteous TELESCOOP employees and staff, as shown at right.
5 Chairperson’s Corner PRESIDENT’S MESSAGE In behalf of the TELESCOOP Officership, please allow us to express our thanks and appreciation to all the Officers and Representatives as well as those who, in one way or another, contributed or made the Tenth (10th) TELESCOOP Annual Representative Assembly on March 8, 2014 a resounding success!
DE LEON
The TELESCOOP Chronicle is now on its third year and will continue to be published and issued as a medium of education and information for our members and stakeholders. We encourage our members to send all their comments, suggestions and other concerns through E-mail or through their assigned TELESCOOP Customer Service Representatives.
Mabuhay ang TELESCOOP!!!
What members say about TELESCOOP The following are the comments and observations of some of our members about the TELESCOOP Representative Assembly held last March 8, 2014 and on TELESCOOP’s products and services. ROBERT LAO Academician Former PLDT Executive
JOY F. TORRES Executive Secretary Cost and Valuation Sector “The proceedings in the Assembly went on smoothly and very systematic. Very pleasant atmosphere at kahit may mga issues, hindi nag-aaway away….there’s a harmonious relationship between the Officers and members…. On the services naman, sale of gadgets is very much appreciated…very affordable and low priced compared to market…..”
MARK CARBONEL Financial Analyst Asset Management Acctg It was my first time to attend the Assembly. I was so amazed to see a great number of delegates who attended the event but it was very peaceful. I can say it was well organized. The crowd is very satisfied with the food, freebies, and what more can I say, but thanks for the white envelope, hehe. Well, to the newly elected TELESCOOP Officers, congratulations and to my fellow delegates and members let’s continue to support our Coop.
After almost ten years of not attending any PLDT coops assembly, I represented the retirees/non-payroll group in the last General Assembly of TELESCOOP. It’s great to see familiar faces who are now occupying key posts in the cooperative. The coop is basically the same except for some new technology but the feeling of security with your money is there. It’s worth staying as member as the TELESCOOP helps us with our investment even if we are no longer PLDT employees. Aging retirees like me who are not keen on working still will find an exact ally in TELESCOOP since we just want a regular income in the form of interest every month. As an academician now, it is important that I have a regular source of income so I can maintain myself and that’s just what TELESCOOP do. Thanks TELESCOOP and more power BABY LYN G. VILLANUEVA MyBro Supervisor ARRM MyBro TELESCOOP helped me a lot especially when my children were still in school. It was able to give an extended financial support to provide the needs of my children and other emergency matters.
6 TELESCOOP Logo Rationale
CUSTOMER’S EXPERIENCE FORUM Kudos for a Job Well Done!!!
[Here’s an email sent by Cielito (Ciely) H. Rolda to Director Hector M. Profeta, Gina Babista, Divine Buenvenida and Joel Olinares ] Sir, Our Telescoop colleagues are such a pro-active people, they really serve the members well. Thanks again to all!
PROFETA
BABISTA
Ciely
BUENVENIDA
OLINARES
[Another email received from Ronilo (Roni) H. de Torres] MANZANARES
GENETA
Sir Hec,
This might be a bit late but I believe that ‘Some good things really last’
The three slated bars – with progression colors from white, light green and green- with solid black in between the bars create a two-dimensional figure effect that resembles the retractile cord component of a telephone set, signifies flexibility. This represents the industry of the company where the employees members of the cooperative work for – PLDT. The orange circle connected to the dark green bar resembles a figure of a person – YOU as member – giving an impression of movement or moving forward. The colors, from light to darker shades or solid color, depicts steadfastness that could stand the test of time.
A few weeks ago, I submitted a form for MPL (through Sir Daboy Manzanares); And I can still recall how Ma’am Armi (Ms Armi Geneta) patiently assisted me and wellah! She managed to look for a signatory (in the person of Sir Alex Banag) My Loan was processed/released right on time as needed. BANAG
Guyz, thanks for the usual prompt accommodation and help. I never owe them a box of pizza, but I’ll be sending one for a small group lang; or Donut?Hehehe.
Jose Lauro G. Pelayo Member Froilan M. Bautista Member
[Another email received from Xavier (Ex) V. Alcantara addressed to Eirleen Magcalas]
Xavier V. Alcantara
Hector M. Profeta Chairperson Gerardo Jose V. Castro Member
Regards poh! GB
Ma’am Eirleen, Thanks so much for the assistance and attention for my concern. It’s nice transformation from ordinary to so much better and cordial reception calling our Telescoop lines. Thanks also to “ Joel “. I’ve got my loan yesterday. Sir Hector and Telescoop Team, thanks! More power and God Bless our Telescoop.
EDITORIAL STAFF
Gerardo C. Aguinaga Finance Officer Atty. Benjamin O. Dorosan Secretary to the Board Rexie T. Padilla Secretary/Trainor Roberto S. Kalaw Trainor MAGCALAS
Ike P. Arboleda Managing Editor Anthony “Toto” Manzano Contributing Photographer
7 Do you have access to your account on-line? Here’s how! All members can visit our website to know more about the products and services that the Cooperative is offering
Members can view his/her Telescoop Accounts (Subsidiary Ledger), and can check the balances of outstanding loans, share capital , and status of applied loan from time to time. .
Members can also monitor their savings account. Member’s profile is also viewable in the website, so that any changes in status, beneficiaries , etc can be relayed to Telescoop office for proper updating.
Should you still have no access to our website, please consider the following steps: • Call up TELESCOOP Customer Service hotline at 890-0409 and know your “TELESCOOP MEMBER ID” (six digit number) • Go to www.telescoop.com.ph • On the right side of the page is the member’s Log in, click “create new account” • Fill out the Register User Account Box (as shown below) Other important reminders: • Telescoop member ID • Employee No. • Birthdate • Mobile # -
6 digit number either old ID no or sap ID month, year, date LAST 9 digits or if CP# is not available key in 9 zeros
List of TELESCOOP Products and Services 1. Various Loan (VS) 2. Multi-Purpose Loan (MPL)
3. Financial Services and Development Loan SR (FSDL SR) 4. School Supplies Loan (SSL) 5. Financial Services and Development Loan JR (FSDL JR) 6. Financial Service and Development Loan EXPRESS (FLEX)
7. School Financial Loan (SFL)
8. Handog sa Ma- ligayang Pasko
(HMPL) 9. TEAM Loan 10. MRD Loan 11. ACF Loan 12. Direct Selling 13. Short P.O.’s Groceries DryGoods 14. Gift Checks -SM/LM 15. Tuition Fee Loan
List of Active Suppliers 2014
Suggestions/ Comments are highly appreciated for the improvement and success of our cooperative and TELESCOOP website.
• Note: Registration will need approval by the Administrator. Once approved, an email confirmation advice will be sent to you.
SUPPLIER’S NAME
PRODUCTS AND SERVICES OFFERED
ABENSON VENTURES, INC.
Furniture & Appliances
AUTOMATIC CENTRE
Appliances
COMWORKS, INC.
Cellphones, Computer, Laptops & Gadgets
CREASIA MARKETING INC.
General Merchandise
D’BLUE CLASSICS INC
Jeans Pants
DR. T. SIPIN NER OPTICAL
Optical Sevices
EXECUTIVE OPTICAL
Optical Sevices
FERN, INC.
Health & Vitamis Products
FLOOR LINENS & THINGS
Bed sheet & Linen Products
FRANZ A. ENTERPRISES
General Merchandise
GRANMERLEN INC.
General Merchandise
HOLIDAY SUPERMART
Supermarket & Department Store
IDEAL VISION CENTER
Optical Sevices
INOSPHIL CORPORATION
Cooking Materials
LOU’S HANDMADE PRODUCTS TRADING
General Merchandise
MARCIANA MARKETING
General Merchandise
MAXICORP, INC.
Games & Computer Products
MILEDEL ENTERPRISES
QB Stove & other related products
ORANGE COMMUNICATIONS
Cellphones, Computer, Laptops & Gadgets
PG SCENTS SHOP
Perfumes & Scented products
ROYAL DUTY FREE
Supermarket & Department Store
THE ASTRA GROUP, INC.
Extreme magic sing & other videoke products
TRUEVINE COMM., INC.
Cellphones, Computer, laptops & gadgets
TUPPERWARE BRANDS
Tupperware products
VICTOR OPTICAL
Optical Sevices
VIRGINS FOUNTAIN INTERNATIONAL CORP. Health & Vitamins Products
8
Representatives Assembly Pictorial Highlights
Chairperson Marcos R. De Leon delivers his report and Chairperson’s message before the Assembly.
TELESCOOP Board of Directors and Committee officers during the invocation, led by Audit and Inventory Committee member Roderick Ramon F. Santos (at the podium), to open the Tenth (10th) Annual Representative Assembly.
Chairperson Marcos R. De Leon, fourth from left, welcomes Representatives and Guests while other Directors look on.
EDCOM Secretary Ms. Rexie T. Padilla, sixth from left, reports EDCOM’s accomplishments.
Director Emiliano R. Tanchico, at right, awards the raffle grand prize Samsung 800mm LED TV to Information Analyst Efraim Pintuan, third from left.
TELESCOOP Admin. Manager Divine M. Buenvenida, left, is joined by former TELESCOOP President Frank Caballero, second from left, andSales and Marketing staff displaying items that were raffled off.