MAY 2015 ISSUE
www.telescoop.com.ph
TELESCOOP Holds 11th Representative Assembly
Chairperson
Marcos R. De Leon, fifth from left, addresses the Assembly while the rest of the Board of Directors listen intently..
The PLDT Employees Multi-Purpose Cooperative (TELESCOOP) held its Eleventh (11th) Annual Representative Assembly last March 14, 2015 at the PLDT Dansalan Gymnasium, Boni Avenue, Mandaluyong City. This event was attended by seven hundred thirty seven (737) Representatives from PLDT Organizational units, PLDT Subsidiaries and Affiliates, and Non-Payroll Members Group. In his message, TELESCOOP President and Chairperson Marcos R. De Leon underscored the 2014 milestone of achieving the Two Billion Pesos Asset mark. “This achievement is a clear manifestation of the efficient and professional management of TELESCOOP by your Officers as well as the unwavering support of our members, employees, PLDT Management and other Stakeholders”, De Leon said. Despite the dwindling membership and reduction of interest rates and service fees on loan products , De Leon also presented the highlights of the 2014 operations which generated significant and highly commendable results. “These are: a.) Increase of twenty-
five percent (25%) in Net Surlpus from P51,152,644 in 2013 to P64,068,927 in 2014; b.) Increase of twenty percent (20%) in the combined interest on Share Capital and Patronage Refund from P38,984,914 in 2013 to P46,815,229 in 2014; c.) Increase of Nineteen Percent (19%) in Gross Sales from P1,057,553,786 in 2013 to P 1,259,302,312 in 2014; and d.) Increase of Eleven percent (11%) in Assets from P1,806,642,040 in 2013 to P2,001,519,822 in 2014.” He also emphasized the reactivation and intensification of the “Big Brother Program”. He said, “In keeping with TELESCOOP’s commitment to the cooperative movement and in line with our concerns for the community (7th Cooperative Principle), we have reactivated
and intensified our “Big Brother Program” advocacy and would be helping small and start-up cooperatives in whatever assistance we can extend.” Further to this, De Leon added that TELESCOOP is expanding potential recipients and To page 3, please
2 EdCom bares 2014 Year-End Accomplishments TELESCOOP EDCOM reported the following accomplishments for the year 2014:
Conduct of Pre Membership Seminars (PMS) attended by 426 employees from PLDT, PLDT Subsidiaries and Affiliates. These are from the following offices: PLDT San Fernando Pampanga, ePLDT, SPI Global, Curo Teknika , iPlus , PLDT Philcom Cagayan De Oro City, PLDT SubicTel, and PLDT Maratel Iligan City. TELESCOOP has reactivated its Big Brother Program intended to provide assistance to small and start-up Cooperatives in the Makati City area. EDCOM provided training programs to Makati Persons with
Disability Green Consumers Cooperative, KS Bank Cooperative and the Southern Rice Retailers Cooperative. It also facilitated the following: Professional Development Training Courses for TELESCOOP Officers and Staff: Microsoft Training Course for Telescoop Staff as part of their continuous skills enhancement and mandatory seminars for TELESCOOPOfficers and Key Personnel in compliance to CDA requirement. Annual TELESCOOP Planning Conference attended by Officers and Staff held in Subic, Olongapo City. Under the Social and Community Development Program, TELESCOOP implemented the following projects: Manila Bay Clean-Up Project - a CDA initiated project in partnership with Manila Bay Sunset Partnership Program, Inc. (MBSSPI) to clean-up the Manila Bay Catch Basin alongside the US Embassy;
Shown are the members of TELESCOOP-sponsored Makati cooperatives who participated in the TELESCOOP Big Brother Program.
Casa Miani Orphanage: Donation of Washing Machine, Groceries, Foodstuffs and Utensils for use of live-in orphans aged 7 to 20. The Orphanage provides shelter, education and inculcates Values Formation for the Orphans. This is located in Alabang, Muntinlupa City, under the auspices of the Somascan Fathers; Phase 2 of 2013 Recipient: Progress Monitoring of the Project Tie-Up with De La Salle University-Manila Early Childhood Learning Program (Scholarship for 57 Indigent Pre-Schoolers ages 5-7 years old residing at the Leveriza Malate area, Manila for SY 2013 - 2014 ).
TELESCOOP participants at the Manila Bay Clean-Up Project.
TELESCOOP and Makati-based Coops join Philippine Coop Centennial Year Kick-Off rites
Casa Miani Orphans are joined by TELESCOOP Officers and staff.
TELESCOOP supported the celebration of the Philippine Cooperative Centennial Year (1915-2015) held last February 5, 2015 at the Quezon City Memorial Circle through the auspices of the Cooperative Development Authority (CDA) and the Makati Cooperative Development Office (MCDO). This was participated by TELESCOOP Officers, Employees and members as well as Officers and Members of the other Makati based Cooperatives (KS Bank, Makati Persons with Disability Green Consumers Cooperative and Southern Rice Retailers Cooperative). This year-long event was highlighted by a “Kick-Off Celebration” which gathered participants from cooperatives all over the country, as a gesture of support to the celebration of the “Philippine Cooperative Centennial Year 1915-2015 with an appropriate theme: “Kooperatiba: Ika-100 Taong Pagpupugay, Tulay sa Maunlad na Buhay”.
TELESCOOP Officers, Employees and members of TELESCOOP-sponsored Makati Cooperatives participate in the kick-off rites of the centennial celebration of Philippine Cooperatives.
3 Chairperson’s Corner
TELESCOOP Holds 11th... From page 1
meaningful projects under its Social and Community Development Programs. All resolutions and amendments to the Articles of Cooperation and ByLaws were approved and ratified by the Representative Assembly in compliance with regulatory requirements. The new set of Board of Directors are: Marcos R. De Leon, President and Chairperson, Hector M. Profeta, Vice Chairperson, Alexander C. Banag, Froilan M. Bautista, Gerardo Jose V. Castro, Teofilo E. Espadera, Silverio S. Ibay, Jr., Ernesto C. Miranda and Emiliano R. Tanchico. The Audit Committee new set of Officers are: Roberto R. De Guzman, Chairperson, Gerardo C. Aguinaga, Vice Chairperson, Rodolfo E. Manzanares Jr., Secretary, Roderick Ramon F. Santos and Noel A. Fulgencio, .
I would like to quote and refer you to the very appropriate and descriptive theme:“Kooperatiba: Ika 100 Taong Pagpupugay, Tulay sa Maunlad na Buhay” for this year’s celebration of the “Philippine Cooperative Centennial year 1915-2015”. Indeed, cooperatives contribute to the personal well-being and advancement of the economic status of their members and also serve as “bridge” towards economic growth and prosperous life. We should nurture the growth of cooperatives and practice cooperativism as a way of life. With regard to TELESCOOP, we must keep pace with the changing cooperative environment in order to survive and continue our operation as part of preserving our own survival and sustainability of growth. In keeping in place the cooperative principles, we should give prime attention to the value and importance of a sustained patronization of TELESCOOP products and services by our members.This, unquestionably, serves as basic bloodline for survival and sustainability of growth of TELESCOOP.
DE LEON
In the interest of addressing these concerns and challenges, your Officers are considering several proposed projects or programs on business diversification and development as well as training needs namely: Diversification and expansion of products and services by operating: • Gasoline Stations • Transport Services • Convenience Stores • Manpower Services Providing training and financing for livelihood projects for members and their immediate members of the family. Providing seminars on Financial Literacy for members and their immediate members of the family. My parting words for our Members and Stakeholders are best summed up by our driving force, “TELESCOOP Kaagapay sa Pag-Unlad”.
CUSTOMER’S EXPERIENCE FORUM
EDITORIAL STAFF Hector M. Profeta Chairperson Gerardo Jose V. Castro Member
Kudos for a Job Well Done!!!
Ernesto C. Miranda Member
Here’s an email sent by Maria Carmela Isidora C. Sales, PLDT Alpha Enterprise Relationship Manager for Armi Geneta, TELESCOOP Service Representative.
Froilan M. Bautista Member
I highly commend Ms. Armi Geneta for being a very efficient staff of TELESCOOP.
Jesus I. Loja Member Gerardo C. Aguinaga Finance Officer Atty. Benjamin O. Dorosan Secretary to the Board Rexie T. Padilla Secretary/Trainor Roberto S. Kalaw Trainor Ike P. Arboleda Managing Editor Anthony “Toto” Manzano Contributing Photographer
She is very helpful and accommodating. She never fails to assist us SALES GENETA every time we make requests regarding our accounts and related inquiries. (Savings, fixed deposits and anything about TELESCOOP). One reason why it’s so easy for us to transact with TELESCOOP is because of how your people deal with your members. Kudos to the good leadership from the Directors, Audit, EdCom, etc. Truly TELESCOOP is a Coop which is worth trusting. More power. Thank you! Another email received from Emma R. Llamas to sysadmin@telescoop.com.ph Dear Telescoop Staff and Officers, Thank you for launching the Travel Loan. I appreciated it so much. It made my son’s dream come true. All the best. Emma
LLAMAS
4
11th Representative Assembly Pictorial Highlights
Representatives from various PLDT offices, PLDT Subsidiaries &Affiliates and Non-Payroll Members register and were given their Assembly materials by TELESCOOP staff.
Evidently these Representatives are satisfied and enjoying every bit of the proceedings.
Representative and former TELESCOOP Director Ildefonso Abasolo, Jr. raises a question during the Assembly proceedings.
Others pose before the camera flashing big smiles.
Representative Luisito F. Domingo of Network Project Implementation & Prov., at right, is one of the two lucky winners of the grand prize 40 inch Samsung LED TV and Home Entertainment System.
Deputized Marshalls who assisted in maintaining order and security during the Assembly. Photo at right shows Representative Liberty B. Anilao of Regl Consumer Collection and Acct Mgmt, second from right, as the other lucky winner of the grand prize 40 inch Samsung LED TV and Home Entertainment System..
5 Representatives’ Assessment of the 11th Assembly ILDEFONSO L. ABASOLO, JR. Former PLDT Executive and TELESCOOP Director The proceeding was orderly, very professional and informative. There is a big improvement and progress from the previous administrations and I would like to congratulate the current officers. I am presently a Director of a community coop and I would like TELESCOOP to be its model. COPLAN JAMES M. GREGORIO Makati Customers Service Operation Head It has always been very consistent and systematic. The P2 billion asset, as announced by Chairperson De Leon, is unprecedented. Even the proposed resolutions are so timely and will make our Cooperative even stronger. Kudos to the officers and staff. Likewise, to all the representatives who actively participated.
ROSEMABELLE C. JOSE Home Product Development The assembly enlightened the members on what they need to understand, the reports were explained clearly and their plan to expand the business like convenience store, gasoline station etc. which is good for all the TELESCOOP Members is a welcome development. Thanks to TELESCOOP.
MARIXI M. CARONONGAN Procurement Operations Nag level up na tayo with the huge LED screen which made the presentations very interesting. Congratulations to the officers, staff and representatives for making the Assembly a resounding success.
ENRIQUE U. ALONZO Enterprise Corporate Revenue Collection
VIRGINIA M. FAJARDO BEA PM
Congratulations to the officers and members-representatives for being so cooperative and displayed professionalism. It is an event no one should miss as it sheds light to all our concerns and need to know about our cooperative operations and its highlights. We should commend our officers and staff for the success of our annual assembly.
I always look forward to attend TELESCOOP Assemblies as I find it very informative and interesting. Masaya at napaka-ayos ng Assembly kahit ang eleksyon ng mga officers ay magaling at mabilis. Malaki na ang inunlad ng TELESCOOP at patuloy itong isang sandalan ng bawa’t isang empleyado ng ating kompanya.
GENIE F. RANJO Campaign Analytics Like the previous assemblies, it remained to be a well-attended affair because of the many things that are tackled for all the members’ information as to the financial status and goings-on of our cooperative. The officers deserve a pat on the shoulder for a job well done, as always.
ROSSANO C. DANOOG Chief Operating Officer, Subic Tel (PLDT Subsidiary) Magaling ang ating mga opisyal sa pagpapanatiling malakas at matibay na Cooperative. Nawa’y tuloy tuloy ito para sa isang maunlad na samahan. Saludo ako sa ating lahat at sana’y magtulung-tulong tayo sa pagpalaganap pa ng isang mas maunlad na kooperatiba na tutugon sa lahat ng ating pangangailangan.
6 TELESCOOP 2014 Christmas Party
TELESCOOP Officers, employees and guests are shown enjoying the night away during the Christmas party held at Dansalan Gym.
Officers participating in one of the parlor games.
Employees and staff letting their hair down to the beat of a live band.
Know Your TELESCOOP Key Management Staff
DIVINAGRACIA BUENVENIDA MA. ISABELITA DE GUZMAN GENERAL MANAGER
TREASURY
MA. THERESA LABADAN
REINA LAYOSA
COLLECTION
ACCOUNTING
VIRGINIA ARMADA
GILDA FERNANDO
GINA BABISTA
NANETTE CABRERA
MIS
CUSTOMER SERVICE
AUDIT
SALES & MKTG
7 Do you have access to your account on-line? Here’s how! All members can visit our website to know more about the products and services that the Cooperative is offering.
Members can view his/her Telescoop Accounts (Subsidiary Ledger), and can check the balances of outstanding loans, share capital , and status of applied loan from time to time. Members can also monitor their savings account. Member’s profile is also viewable in the website, so that any changes in status, beneficiaries , etc can be relayed to Telescoop Office for proper updating.
Should you still have no access to our website, please consider the following steps: • Call up TELESCOOP Customer Service hotline at 890-0409 and know your “TELESCOOP MEMBER ID” (six digit number) • Go to www.telescoop.com.ph • On the right side of the page is the member’s Log in, click “create new account” • Fill out the Register User Account Box (as shown below) Other important reminders: • Telescoop member ID • Employee No. • Birthdate • Mobile # -
6 digit number either old ID no or sap ID month, year, date LAST 9 digits or if CP# is not available key in 9 zeros
List of TELESCOOP Products and Services FINANCIAL LOANS 1. Financial Services and Development Loan, Sr. (FSDL SR) 2. Financial Services and Development Loan, Jr. (FSDL Jr) 3. Financial Services and Development Loan Lite (FSDL Lite) 4. Multi-Purpose Loan (MPL) 5. Telescoop Economic Assistance Mode (TEAM) Loan 6. School Financial Loan (SFL)
7. School Supplies Loan (SSL) 8. Tuition Fee Loan (TFL) 9. Telescoop Emergency Express Loan (TEEL) 10. Various Loan (VARIOUS) 11. Financial Loan Express (FLEX) 12. Emergency and Calamity Multi-Purpose Loan (ECML) 13. Travel Loan 14. FMB Loan
APPLIANCE LOAN
1. Direct Selling (DS-Appliances/Gadgets)
OTHER SERVICES
Suggestions/Comments are highly appreciated for the improvement and success of our Cooperative and TELESCOOP website.
• Note: Registration will need approval by the Administrator. Once approved, an email confirmation advice will be sent to you.
1. Life Insurance 2. Funeral and Mortuary Services Plan Subscription 3. Short P.O.’s for Gift Cheques
List of Active Suppliers 2015 SUPPLIER’S NAME
PRODUCTS AND SERVICES OFFERED
Abenson Ventures
Appliances
Annete De Leon
Jewelries
Big Box
Acer computers
Comworks Inc.
Mobile Phones
Dr. Sipin Ner Optical
Optical services
Executive Optical
Optical services
First United Travel
Travel Agency
Franz A Enterprises
General Merchandise
Gran Cycle Trails
Bicycle parts & accessories
JDRT Multi Sports
Bicycle parts & accessories
Le Donne Bolzano Shoe Corp
Shoes & Bags
Lou's Handmade Trading
Native Products
Marciana Marketing
General Merchandise
Market Connect
Mini Projectors
Miledel Enterprises
QB stove
Orange Communications
Mobile Phones
PG Scents Shop
Perfumes
PowerMac Center
Apple Gadgets
Roadworth Mktg & Car Accessories
Car Accessories
Truevine
Mobile Phones
Tupperware Brands Corp
Tupperwares
Tyremart
Car tires & accessories
Victor Optical
Optical services
8 11th Representative Assembly Pictorial Highlights
Above and below photos show Chairperson Marcos R. De Leon, at the rostrum, as he delivers his report before the Representative Assembly.
TELESCOOP Staff and employees pose with some of the Officers.