NOVEMBER 2016 ISSUE
www.telescoop.com.ph
TELESCOOP Celebrates its 40th Anniversary The PLDT Employees Multi-Purpose Cooperative (TELESCOOP) celebrated its 40th year of existence last June 17, 2016.
This was highlighted by a Thanksgiving Mass officiated by Rev. Fr. Ramon Merino held at the 6th Floor, PLDT Cooperatives Building. From a meager capital of Php30,000.00 on June 18,1976, contributed by twenty-eight (28) Founding Members, TELESCOOP has evolved to be a member of the elite group of billionaire cooperatives in the Philippines. TELESCOOP was established as a Service Cooperative to address the sky-rocketing prices of goods and services at that time to make it affordable to PLDT employees/members brought about by the devaluation of the Philippine Peso by establishing direct business partnerships with manufacturers and suppliers.
IN THIS ISSUE
EdCom Reports 2016 Three (3) Quarter Accomplishments Page 2
TELESCOOP Bags Koopbida Outstanding Coop Awards Page 3
TELESCOOP Staff during the 40th Anniversary celebration at Eduque Office.
After forty years, TELESCOOP’s Total Assets now stand at Php 2,130,487,540.00 (Two Billion One Hundred Thirty Million Four Hundred Eighty Seven Thousand Five Hundred Forty Pesos) and 6,437 memberstrong from PLDT Inc. and its Subsidiaries and Affiliates as of December 31, 2015.
Let us congratulate ourselves for this achievement and we look forward to a continuous and sustainable asset build-up in the coming years. tiba!
Mabuhay ang ating KooperaMABUHAY ANG TELESCOOP!
2016-17 TELESCOOP Officers Inducted into Office
The new set of TELESCOOP Officers for 2016-2017 were sworn into office during its Induction Rites held last July 12, 2016 at Makati Sports Club in Salcedo Village, Makati City. formed because of the needs of its Inducting Officer and Guest of Honor constituencies during the time when prices was PLDT’s First Vice President and Home were very high for goods and services. Operations Head, Mr. Oscar “Renren” Reyes, Jr.. In his remarks, he hailed TELESCOOP o Forty years later, your for always attending to its members’ Cooperative has maintained its relevance needs and adapting to the changing times. amidst different challenges and changing market conditions. We have to cater to In his inspirational message, our members’ needs that are important to he put emphasis on the following: •
“Your
cooperative
was
To page 6, please
2 EdCom Reports 2016 Three (3) Quarter Accomplishments the release of proceeds of loans through ATM • Enhancement of customer service and marketing of products and services • Intensify promotion and marketing of products and services • Adoption of the Philippine Financial Reporting Framework for Cooperatives • Roll-out of TELESPORTAL • Comprehensive filing management system and safekeeping of cooperative records Students of Magalipit, Barangay Mascap, Rodriguez, Rizal express gratitude for TELESCOOP support and assistance through its social and community development program.
EdCom Highlights • Social and Community Development Projects TELESCOOP, in partnership with Project Jade Ayanna, Inc., an NGO engaged in poverty reduction and empowering the marginalized sector in the Philippines with particular focus on People with Disabilities (PWDs) and indigent children living in the remote rural areas of the Philippines, distributed food and school supplies for the children of Sitio Magalipit, Barangay Mascap, Municipality of Rodriquez, Rizal on August 27, 2016 . • 2016 Business and Strategic Planning Conference
TELESCOOP conducted its annual
From top left photo, clockwise, PMS attendees at PLDT Bicutan, PLDT CAMANAVA, PLDT Binakayan Cavite, and Curo Teknica with EdCom Officers and staff.
Business and Strategic Planning Conference for 2016-2017. This was attended by Officers and Employees of TELESCOOP which was held at Blue Coral Resort, Laiya, San Juan, Batangas last July 15-16, 2016. The Officers and Staff presented and agreed to pursue and implement the following 2016 programs and initiatives: • Program on consolidation of accounts for delinquent members with deferment of more than Php 100,000.00 • Enhancement of loan processing and account management • Implementation of the “Back To Back Loan for Investors” • Availment of on-line banking facilities for
• Staff training and development. • Cooperative Development Authority mandated Seminar-Workshops The TELESCOOP Officers and Members of the various Committees attended and completed the CDA mandated seminars on “Fundamentals of Cooperatives” and “Governance and Management of Cooperatives” held last October 1 - 2 and October 15-16, 2016, respectively, at the PLDT Innolab Building, Boni Avenue, Mandaluyong City. • Pre-Membership Seminars (PMS) and Membership Seminar Updates (MS) The EdCom conducted Pre-Membership Seminars (PMS) for prospective members and Membership Seminar Updates (MS) for existing members attended by 374 employees of PLDT Inc and its Subsidiaries and Affiliates which resulted to 232 new members.
3 TELESCOOP Bags Koopbida Outstanding Coop Awards The City Government of Makati through its Makati Cooperative Development Office (MCDO) and Makati Cooperative Development Council (MCDC) awarded TELESCOOP as one of the Outstanding Cooperatives with Significant Concern for the Community during the Koopbida Season 5 awarding ceremonies held last October 27, 2016 at the City Garden Grand Hotel in Makati City.
TELESCOOP was also awarded 2nd place in the Most Outstanding Cooperative based on 2015 Total Assets and 3rd place in the Most Outstanding Cooperative category based on the 2015 Total Number of Members, both in the Billionaire Cooperative Category. Photo shows TELESCOOP Officers and General Manager, Ms. Divinagracia M. Buenvenida receiving the plaque during the Koopbida awarding ceremonies.
TELESCOOP Supports Outreach Project Jade Ayanna, Inc. In partnership with Project Jade Ayanna, Inc. and as part of its Social and Community Development Program, TELESCOOP Officers conducted an outreach project for the children of Sitio Magalipit, Barangay Mascap, Municipality of Rodriquez, Rizal on August 27, 2016.
The outreach program provided help to a community of indigent families of Brgy. Mascap located in the mountainous area of Rodriguez, Rizal.
Brgy. Mascap has a total population of 4,425 as of 2013 with a total land area of 1,644 mountainous terrain and is roughly 8 kilometers away from Poblacion. A community of 65 poor families sought the assistance of Project Jade to provide school supplies and nutrition supply for 145 elementary students who are currently enrolled in the Magalipit Public School. Project Jade Ayanna, Inc. is a NonGovernment Organization that works with marginalized sector of society with special focus on people with disabilities and indigent children needing education to help them become independent and productive citizens of the country. Top photo showsTELESCOOP Officers and Project Jade Ayanna, Inc. Officers during the handling of donation to indigent families of Brgy. Mascap, Rodriguez, Rizal. Lower left photo shows residents of Brgy. Mascap, Rodriguez, Rizal lining up to get donated goods while at right EdCom Jaime Joaquin gives instructions before the distribution of goods.
4
In Memoriam - Teofilo “Pilo” Espadera (September 26, 1955 - August 31, 2016)
TELESCOOP-Shell Gas Card, A Perfect Gift
Since its introduction in February 2016, a total of 1,019 TELESCOOP members are presently enjoying the privilege and convenience of the TELESCOOP-Shell Gas Card.
Our colleague, TELESCOOP Director Teofilo E. Espadera, has moved on to be eternally reunited with our Creator. Pilo, as he was fondly called, was a Certified Public Accountant and a Bachelor of Law graduate. He worked at PLDT from 1982 until his retirement last 2015 at Tax Planning Center. He served as a member of TELESCOOP Audit Committee and later as a Board of Director until his demise.
He exemplified the true essence of cooperative service. He continuously shared his knowledge and expertise in different capacities as a TELESCOOP Officer. Pilo will surely be missed for his ready smile and active presence in various cooperative endeavors. Godspeed our friend on your journey to eternal life! Lastly, as Pilo would always say, “That’s all!”
It has registered a total sales of Php 7,971,185.04 from February to October 2016 and generated a net income of Php 260,951.04. But did you know that TELESCOOPShell Gas Card is not just all about convenience, discount and deferred payment for gas purchases? You can also extend it to your immediate relatives as a gift for any occasion. Yes, a member may apply for additional TELESCOOP-Shell Gas Card for their immediate siblings and other relatives. Your initial credit limit of Php 5,000.00 per month can be increased depending on your capacity to pay. All gas purchases by relative-recipients will be charged to member’s account under the same scheme of payment arrangement.
CUSTOMER’S EXPERIENCE FORUM Kudos for a Job Well Done!!!
“Extending the TELESCOOPShell Gas Card privilege was conceived primarily with the female members in mind, whose immediate family members drive them to and from work to have their own TELESCOOP-Shell Gas Card,” according to Director Froilan M. Bautista. Interested members may course their request to the TELESCOOP General Manager, subject to credit approval.
An email sent by Ms. Yolanda C. Jarlego, ePLDT Head-IP Contact Center Solutions to Director Hector M. Profeta: “Sir Hec, thank you very much for all your help since 2006. It’s an honor to be a member of TELESCOOP. It helped me a lot and other members specially the underprivileged and needy.
JARLEGO
Sir hindi ko kayo makakalimutan. Kayo ang takbuhan ko kung may emergency and other purpose. I’m still with ePLDT. You are all wonderful people at TELESCOOP!”
5 Chairperson’s Corner In line with TELESCOOP business process transformation by “going digital” and in the interest of complying with BIR requirements, I would like to inform all our members regarding the following very important operational matters namely: 1. Forthcoming roll-out of the “TELESCOOP MOBILE APPLICATION” which is an innovative technological advancement using “Android” and “iOS” smartphones and tablets in accessing on-line TELESCOOP data or information thru the TELESCOOP Website. Our enrolled members can, among others, readily: a) Access their Savings Deposits and profile of their individual ledger accounts. b) Enhance browsing of various products and services of TELESCOOP. 2. Compliance with BIR requirements for the submission of “List of Cooperative members with their respective Tax Identification Number (TIN)” within six (6) months from the effectivity of Revenue Memorandum Circular No. 102-2016 on October 24, 2016. Non-compliance shall be a ground for the revocation of the BIR Certificate of Tax Exemption issued to TELESCOOP on May 27, 2016 with 5 years validity up to May 27, 2021. For this purpose and in addition to a systemwide advisory, I would like to request our members to submit to TELESCOOP their individual BIR Tax Identification Number (TIN) thru any of the following means: a) Send to TELESCOOP thru Fax No. 890-0917 your name and TIN or the front and back of their ID’s where the TIN appears. b) Scan and send to TELESCOOP thru E-mail address “sysadmin@telescoop.com. ph” your name and TIN or the front and back of their ID’s where the TIN appears. A list of all TELESCOOP members with their supplied TIN’s will be promptly submitted to BIR RDO-049-Makati in order that our BIR Tax Exemption Certificate will not be revoked and will remain valid for five (5) years until May 27, 2021. I hereby quote the pertinent provisions of Revenue Memorandum Circular No. 102-2016 for your reference and guidance:
I. “BACKGROUND
Revenue Memorandum Order (RMO) 0762070 (Prescribing the Policies and Guidelines in the Issuance of Certificate of Tax Exemption of Cooperatives and the Monitoring Thereof) requires, for the issuance of the Certificate of Tax Exemption (CTE), that cooperatives submit, among others, an Original Copy of Certification under Oath of the List of Cooperative Members with their respective Taxpayer ldentification Number (TIN) and their capital contributions, prepared by authorized official of the Cooperative. The above requirement has been relaxed by Revenue Memorandum Circular (RMC) No. 81-2010 which allowed, in lieu thereof, the submission of Certified Photocopy of the List of Cooperative Members with their Respective Capital Contributions. The TIN requirement is pursuant to Executive Order (EO) No. 98, series of 1999, which requires persons, whether natural or juridical, dealing with all government agencies and instrumentalities, including government-owned and/or controlled corporations (GOCCs), and all local government units (LGUs), to incorporate their TIN in all forms, permits, licenses, clearances, official papers and documents which they secure from said government agencies, instrumentalities, GOCCs and LGUs.... IV. REVOCATION OF EXEMPTION (CTE)
CERTIFICATE
This Circular takes effect immediately and EDITORIAL STAFF revokes all other circulars or issuances inconsistent herewith. All internal revenue officers are hereby Hector Profeta as enjoined to give this Circular as wideM.publicity Chairperson possible. Gerardo Jose V. Castro Member
Thank you,
MARCOS R. DE LEON, TELESCOOP Chairperson Ernesto C. Miranda
Here are the new members of TELESCOOP and we welcome you all to our family. They are: ALVAREZ, FENNIE ZOILA C. ALZONA, ABRAHAM L. ANTECRISTO, JHYFTY T. ARIETA, MARICEL O. ARMENIO, ALYSSA MAE R. ARNIGO, MYLENE C. ASIS, FERNANDO JOEHL M. AUREADA, GIGI C. AZARES, ANALYN L. AZUCENA, SARAH AMIHAN G. BACHILLER, ARNALDO JR. V. BAGON, RONEL M. BALBARADA, LESLEY ANN A.
TAX
The non-submission by the cooperatives of the members’ TIN requirement within six (6) months from the issuance of the CTE shall be a ground for the revocation of the CTE, in addition to those set forth under Section 8 of RMO No. 76-2010.
WELCOME TO THE TELESCOOP FAMILY!
ABREGUNDA, LYKA A. ABARCA, MARISSA R. ABARY, GENEVIVE B. ABLAN, JOSEPHINE P. ACOSTA, FERDINAND F. ACOSTA, JAYSON J. ADVANI, RAJOOH O. AFALLA, VALERIE JOAN C. AGUILA, CARLO V. AGUILAR, MARY JOY C. AGUSTIN, CARL-LESTER C. ALAMAR, MELCHOR F. ALBAO, JOHNSON G.
OF
BALISTOY, ERICA JOY S. BALMES, ALLEN LEIGH D. BANATICLA, MARUJA M. BARCENAS, HUGH IAN V. BARRIOQUINTO, REMNICK B. BASAN, GILBERT C. BAULA, MARGARITA S. BAUTISTA, RHOMIE T. BEJENO, RHEY DANIEL P. BENDECIO III, SIEGFREDO M. BENEDICTO, VINCENT DANTE R. BERNABE, ADRIAN V. BERNARDO, MARK JOSEPH R.
Member
Froilan M. Bautista Member Jesus I. Loja Member
BIHIS, MA. MAILA R. Gerardo C. Aguinaga BOBADILLA, Finance ROBERT Officer MICHAEL A. BORBAJO, SHERILL C. Atty. Benjamin O. Dorosan BORDEOS, CHRISTIAN B. Board Secretary to the BUENCAMINO, RONALD D. Rexie T. Padilla BUING, CHRISTOPHER V. Secretary/Trainor CADAO, FRANCIS KENT P. Roberto S. Kalaw CADORNIGA, ROVIN ANDREI Trainor CAGARA, SHEHAN C. P. Arboleda CALDERON, Ike JUSTINE CARISSA S. Managing Editor CANSANCIO, MARIBETH C. Anthony Manzano CANUTO, AIFREE“Toto” A.
Contributing Photographer To page 6, please
6 2016-17 TELESCOOP Officers... From page 1 them. I know your Cooperative has evolved from merely basic services to financial services as well. It is very important that we should always keep abreast of the changing times. So when we say handin-heart, it goes to say that our hands and actions should be very close to the spirit that we believe we can achieve. o How do we stay relevant? The key is being capable enough in the way we handle our business as the marketplace changes. o Now there are a lot of digital services and these are opportunities for your
Cooperative. You might need to start looking at that because we want to make sure we adapt to the changing times. I know it can be scary but as our PLDT and SMART President advocates “We need to welcome change!” o Another point on relevance is to make sure we act in a way that adapts to the current market but at the same time not moving away from where your heart came from and why we are here to serve. • The big question now is how are we going to do that and it is not that simple. As Officers of your Cooperative, that burden falls on us to evolve ourselves and our members as well. There is where the continuous learning comes in. The great thing about the Company where we
are in, PLDT Inc., is that it really invests into continuous learning, increasing our professionalism, our capabilities, our structures and infrastructures.” Inducted to office for Board of Directors: Marcos R. De Leon, Hector M. Profeta, Alexander C. Banag, Froilan M. Bautista, Gerardo Jose V. Castro, Silverio S. Ibay, Jr., Ernesto C. Miranda, Emiliano R. Tanchico and the late Teofilo E. Espadera; Members of the Audit Committee: Roberto R. De Guzman, Gerardo C. Aguinaga, Rodolfo E. Manzanares, Jr., Roderick Ramon F. Santos, Noel A. Fulgencio and the Members of the Election Committee (ELECOM): Romulo Diño, Reynaldo Mesina and Reynold Sarte.
PLDT FVP and Home Operations Head Renren Reyes, at left, inducts the 2016-2017 TELESCOOP Board of Directors and officers, at right. Welcome to the TELESCOOP Family From page 5 CAPANANG, MARIO JR. M. CAPISTRANO, CHRISMA M. CARLOS, MAURICIO JR. C. CARREON, PAOLO S. CATAN, MICHAEL A. CAYLAO, GLADIES S. CONCEPCION, JOSEPH JOACHIM A. CORALDE, PATRICK ANTHONY E. CORDERO, IVAN ANGELO V. CORTECIANO, HENRY G. CRUZ, APRIL D. CRUZ, ELCHERUBIN RIVIENE S. CULIS, GLENN S. DANOOG, ROSSANO JR A. DE FIESTA, MARVIN GESTHER V. DE GUIA, ERIC JAN A. DE GUZMAN, ELIJONH G. DE GUZMAN, FITZ GERALD F.
DE JAIME, CESAR JR P. DE LEON, APRIL LOUISE V. DEL ROSARIO, LOUIS J. DELA CRUZ, RAYMOND M. DELFIN, NATHANIEL JR C. DELOVINO, CHRISTIAN G. DEMATERA, DENNIS D. DEOGARES, JERRY M. DIAMANTE, JOGENE L. DOCTOLERO, PATRICIA GELIN I. DUCO, CHARLES B. DURAN, HERDY JHON M. DY, LESTER ADAM C. EBOL, ROLAND ROY M. EDOMBINGO, JOSE ALBERT P. ELEDANA, JAN JAN I. ETCOBANEZ, PEDRITO JR R. FAJARDO, DENNIS M.
FELICES, MA. CRISTINA S. FIELDS, KRISTEL KAO T. FLORENDO, PAULO JAMES V. FODULLA, DIANNE CARLA F. FRANCO, KHEENO D. FRAYRES, ROLANDO B. GAL, CHRISTINE JOY T. GALANG, RON JAY C. GARBILES, TANYA A. GARUNAY, BEN LORENCE C. GESALTA, CHERRY ANNE R. GOMEZ, GERALD C. GREGORIO, EDDIEZONE E. GREGORIO, JOSEPH VINCENT M. GUILLENA, JESHMER D. GULIMAN, NASELLA NICA S. GULMATICO, NELSON C. HARESCO, CYRILL S.
HERNANDEZ, PENELOPE H. HERNANDEZ, RUDYFER G. IBALE, DUANE D. ILANO, HARBY E. JAMELA, FERDINAND C. JANAIRO, TERRENCE G. JAVELLANA, ACE JUSTICE V. JAVIER, JESSALYN JIMENEZ, MAY D. KATIGBAK, LUZ C. KUAN, ANGELO LESTER L. LACAO, MICHAEL C. LACSON, ENRIQUE JR D. LAO, GENEVI DIANAH C. LAPE, RALDEY T. LEDDA, ROBERT GLENN B. To page 7, please
EDITORIAL STAFF Hector M. Profeta Chairperson Rexie T. Padilla Secretary Gerardo C. Aguinaga Finance Officer Members Alexander C. Banag Froilan M. Bautista Gerardo Jose V. Castro Ernesto C. Miranda Atty. Benjamin O. Dorosan Jaime A. Joaquin Roberto S. Kalaw Jesus I. Loja Ike P. Arboleda Managing Editor
7 Welcome to the TELESCOOP Family From page 6
List of TELESCOOP Products and Services FINANCIAL LOANS 1. Financial Services and Development Loan, Sr. (FSDL Sr) 2. Financial Services and Development Loan, Jr. (FSDL Jr) 3. Financial Services and Development Loan (FSDL) for PLDT Subsidiaries and Affiliates 4. Financial Services and Development Loan Lite (FSDL Lite) 5. Multi-Purpose Loan (MPL) 6. Telescoop Econom- ic Assistance Mode (TEAM) Loan
7. School Financial Loan (SFL) 8. School Supplies Loan (SSL) 9. Tuition Fee Loan (TFL) 10. Various Loan (VARIOUS) 11. Financial Loan Express (FLEX) 12. Emergency Calamity and Multi-Purpose Loan (ECML) 13. Travel Loan
APPLIANCE LOAN
1. Direct Selling (DS-Appliances/Gadgets)
OTHER SERVICES
1. Life Insurance 2. Short P.O.’s for Gift Cheques 3. Shell Gas Card
Do you have access to your account on-line? Here’s how! All members can visit our website to know more about the products and services that the Cooperative is offering
Members can view his/her Telescoop Accounts (Subsidiary Ledger) and can check the balances of outstanding loans, share capital , and status of applied loan from time to time. .
Members can also monitor their savings account. Member’s profile is also viewable in the website, so that any changes in status, beneficiaries , etc can be relayed to Telescoop office for proper updating.
Should you still have no access to our website, please consider the following steps: • Call up TELESCOOP Customer Service hotline at 8900409 and know your “TELESCOOP MEMBER ID” (six digit number) • Go to www.telescoop.com.ph • On the right side of the page is the member’s Log in, click “create new account” • Fill out the Register User Account Box • Telescoop member ID • Employee No. • Birthdate • Mobile # -
6 digit number either old ID no or sap ID month, year, date LAST 9 digits or if CP# is not available key in 9 zeros
• Note: Registration will need approval by the Administrator. Once approved, an email confirmation advice will be sent to you.
LEJANO, BRYAN ROSS THEODORE B. LORESTO, ALBERT ARES M. LOTINO, LEONELL G. LU, LEONARD ALLAN NINO LUSABIA, KERVIN DOY G. MACABALE, ALDRIN A. MACASPAC, JOYCE ANN T. MADELO, RICHARD N. MADRELINO, ANDREW R. MAGSANAY, GILDEN M. MANANGHAYA, DARWIN B. MANDAC, CHRISTOPHER ELPIDIO G. MANONGSONG, MARRISABEL LOURDES M. MARASIGAN, MARIA CONSUELO B. MARCIAL, JOEMAR S. MARTINEZ, ALVIN I. MATALINES, GRACE C. MAYONO, KATHERINE KIM P. MAYUYO, MA. SHIELA S. MEJIA, TOBY G. MENDIOLA, MYRA ROSE N. MENDOZA, JOHN CARLO V. MENDOZA, MORIELLE P. MENDOZA, ADRIAN MICHAEL O. MENDOZA, MAHARANI A. MENDOZA, TRISTINE MARIE V. MERCADO, JAMES G. MERCADO, MARK ANTHONY L. MIGUEL, ANGEL III S. MINGUEZ, LEO VERYL E. MONTEBON, KRISTEN ROANN C. MORALES, ABIGAIL JOIE M. MORILLO, JEFFERSON L. MUNDA, CARLO V. NANAY, CHRISTIANE DERRICK L. NAVARRO, JOSEPH NERI, MARY JOY F. NOLASCO, MICHAEL E. ONDA, ALVIN JOSEPH M. ONG, ELAINE MARIE A. ORENCIA, GRACE C. ORIAS, JAYSON D. OTAZU, MANUEL JR D. PACASUM, CHLOEVAIL O. PACIS, JONATHAN B. PAGDANGANAN, ARVIN CHRISTIAN B. PANGILINAN, JOHNEDEL R. PARADO, JAY-AR T. PASCUAL, EMMA Q. PATUNGAN, KATHERINE M. PAULINO, ANTHONY MARI M. PECANA, HENRY JAMES M. PEREZ, JAZZ J. POBLACION, MICHAEL JOHN D. POBLETE, RAYMOND L. PUNGTILAN, SHIELA B.
QUIAMBAO, JERVIS HAROLD B. QUIDIT, VALIANT B. QUILAO, IDA CARMINA S. QUIRANTE, MARK IAN B. RABINO, LYKA J. RAFA, JOHN PAUL U. RAMOS, MARK LOUIE M. RAMOS, TRISTAN G. REYES, DENISE ANN B. REYES, JOSE MANUEL D. REYES, PAULA RAE B. REYES, DAISY JANE S. REYES, NARQUINGDEN D. REYES, REUBEN E. ROBLES, CAMILLE VICTORIA Q. RODRIGUEZ, MARIA MYRNA S. ROSALES, JENYROSE H. ROSARIO, JESSE G. ROXAS, MARC FREDERICK T. RUIZ, GERALD T. SALONGA, MA. FATIMA S. SAÑANO, JULIE JOY G. SANTIAGO, MICHELLE P. SANTORCAS, RUZEL RAE A. SANTOS, CARMIE M. SANTOS, EARVIN M. SEDUTAN, MARIA YLISSA AUREA R. SEÑA, KARL TIMOTHY G. SIA, ROMMEL SINGWATT, DENIECE S. SONGCAYAUON, ARJIE A. SORIANO, JOHN PAUL M. SUMANGA, MICHAEL B. SUNGA, JERRICK D. TABUNAR, MARCELINO JR. P. TAMBILAWAN, SUSAN J. TAN, JAN MICHAEL M. TAPULGO, ANNA LIZA I. TEOLOGO, KENNETH MARIE L. TORIO, RUSSEL R. TUASON, JELICA MARIE C. TULABOT, WILLIAM AUGUSTUS C. UGALINO, LLOYD ADONEL S. VALENCIA, RAMONCITO A. VALLE, JONIE PRINZES MARIE R. VENTURA, MIGUEL ANTONIO B. VENTURA, ROMEL F. VERANO, ROLDAN P. VIDAL, FERDINAND B. VILLA, NIKKO PAOLO E. VILLOGA, WALTER A. VISTA, JULIUS MARTIN D. VITANZOS, ANGELO T. VIVENCIO, DEL ROSARIO MARIA MONTSE L. YUTICO, JIFFREY M.
8 Know your Customer Service Representatives
To better serve our members and customers, we are presenting your Customer Service Representatives (CSRs), who attend to members’ inquiries/ verification of accounts, process all loan applications, and in-charge of recording and updating of the subsidiary ledger of members. Here are their
GINA P. BABISTA Customer Service Supervisor 0920-9535323 gina.babista@telescoop.com.ph
names, photos and contact information. Also listed are the accounts in alphabetical order of members’ surnames they cater. Next time you transact business or to follow up your loans, etc., you know whom to call or approach. They, in turn, will be more than glad to give you the best service you deserve.
KRYSTLE CELINE “KC” S. MUÑOZ 8462307/ 8900409/ 0920-9535323 kc.munoz@telescoop.com.ph ABAD- CRISTOBAL
ARMI C. GENETA 8462807/ 8900409/ 0920-9535323 armi.geneta@telescoop.com.ph CRUDO-JAVIER
JOEL U. OLINARES
GILMAR D. MARCELINO
EIRLEEN C. MAGCALAS
8900409/ 8462807/ 0920-9535323
8462307/ 8900409/ 0920-9535323
8900409/ 8462307/ 0920-9535323
joel.olinares@telescoop.com.ph
gilmar.marcelino@telescoop.com.ph
eirleen.cruz@telescoop.com.ph
JAVIERRE-PEREZ
PERIALES-ZULUETA
NON-PAYROLL
FOR PRE-MEMBERSHIP SEMINAR (PMS) REQUIREMENT, PLEASE CONTACT:
MICHELLE G. BALABBO
MELISSA ANN S. MANALO
MA. LORAINE B. TATAD
TELESCOOP Corporate Services Section Staff at Tel. No. 898-3435
Complete the Puzzle and Win a Prize!
MECHANICS:
1
Answer the puzzle, write your name and division/department, contact no and email address on the space provided, cut along perforated marks and submit entry to: TELESCOOP Office at Eduque Street, Makati City on or before December 31, 2016. The first 100 winners will be notified via email. 2 3
DOWN
ACROSS
1. “Excellence through Cooperativism”
3. A voluntary association open to all qualified persons who are willing to pool their resources in order to undertake pool their resources in order to undertake an economic/business enterprise for the purpose of meeting their needs.
2. Investment of members which are normally sourced from excess funds or retirement benefits of members and pays interest based on the interest rate of the amount of investment and paid/distributed quarterly.
4
5 6
5. Last name of the Chairperson of EdCom 8
7 9
8. “We commit ourselves to provide financial empowerment to Telescoop stakeholders’
4. Required for Loans to be availed and should be Telescoop members from the same company 6. Represents the amount subscribed and periodically deducted and/or paid by the members 7. Street where Telescoop is located 9. Number of Founding Members 10. Last name of the President and Chairperson of Telescoop
10
NAME: ______________________________ DIVISION/DEPARTMENT: _______________________ CONTACT NO. __________________ EMAIL ADDRESS: ____________________________________