Photo on front cover (L-R): The British Safety Council International Safety Awards BA Client, Caroline Atterton (CSR & BA Systems Coordinator), Olu Olojo-Kosoko (H&S Support Manager), British Safety Council Representative, Hilary Curtis (Standards & Compliance Manager), Kirsty Virdee (ICTS Terminal 5 Manager- LHR), Prasanna Muthukumarana (H&S Support Manager), Phil Linford (Deputy Health and Safety Manager), Bruno Freire (London Gatwick Airport Station Manager).
Yet another busy summer in aviation is coming to an end as schools reopen and Universities start next week. Thank you to all our teams within that side of our business and the highs that you continue to achieve.
Our Corporate teams continue to go from strength to strength as they win new contracts and serve our existing clients as they expand too.
Within these pages you will learn of a new contract in Canary Wharf, a new Data Centre client and an expansion of services to existing Data Centre clients. There’s more to come in the very near future!
Our teams on both sides of our business could not perform so proficiently each and every day were it not for a myriad of colleagues who ensure we as a company are safe to the highest standards possible. Keeping all of our ICTS family and our clients as safe and secure each day is very dear to my heart.
So, it was heartwarming to see we had won a merit at the British Council Safety awards in June.
Coupled with that, for the fourth year running our Aviation Security Training provision has been classed as ‘Outstanding’.
The Security Industry Authority (SIA) recently confirmed our status as a Tier 1 provider as a result of their ACS audit and in addition to that, we recently attained the highest ever status in the EcoVadis programme.
These outstanding ‘wins’ not only show our clients how dedicated we are to giving them a first-class service experience each and every day but are also a reflection of you on the ‘front line’ and those behind the scenes who work tirelessly to ensure you have the best tools and knowledge to do your job. I’m proud of you all.
There are so many good stories within these pages, from the great work of our canines to long-serving employees who are the very backbone of our company. We are always proud to sponsor events such as the first ever Windsor and Eton Pride Festival and this year’s Women in Security Awards. This brings me to remind you all that October is Breast Cancer Awareness month and what that means to all of us and those who have been affected by it.
Take care and stay safe.
- Andy.
CELEBRATING SAFETY EXCELLENCE: BRITISH SAFETY COUNCIL INTERNATIONAL SAFETY AWARDS GALA NER
ICTS UK is delighted to have received a Merit the British Safety Council International Safety Awards Gala Dinner on 19 June 2025 in London. This recognition reflects our unwavering commitment to health, safety and wellbeing throughout 2024.
We thoroughly enjoyed celebrating this achievement alongside one of our valued clients and dedicated Managers a true reflection of the teamwork and shared commitment that drive our success.
A huge thank you to our dedicated teams whose hard work and vigilance made this achievement possible. Together, we continue to raise the bar for safety standards across our operations and the wider security industry.
below (L-R): BA Client, Caroline Atterton (CSR & BA Systems Coordinator), Olu Olojo-Kosoko (H&S Support Manager), British Safety Council Representative, Hilary Curtis (Standards & Compliance Manager), Kirsty Virdee (ICTS Terminal 5 Manager- LHR), Prasanna Muthukumarana (H&S Support Manager), Phil Linford (Deputy Health and Safety Manager), Bruno Freire (London Gatwick Airport Station Manager).
ICTS UK is proud to announce that, for the fourth consecutive year, the Civil Aviation Authority (CAA) has awarded our ICTS UK’s Aviation Security Training provision the prestigious ‘Outstanding’ classification: the highest possible grade. This continued recognition highlights our dedication to upholding the highest standards in aviation security training policies, procedures and the comprehensive support we provide throughout our learners’ journeys.
This accolade reflects the unwavering commitment of our training teams across the UK to uphold the highest standards in aviation security. The CAA’s rigorous evaluation, conducted under its Aviation Security Training Quality Assurance Framework, assessed multiple components of our training provision, including instructional quality, regulatory compliance, and operational effectiveness.
ICTS UK is a CAA Registered Training Provider (#118) and delivers a wide range of aviation security programmes, including: Aviation Ground Security Operative, Ground Security Supervisor, Cargo Regulated Agent, In-Flight Supplies course, Aviation Security Manager’s course etc. Our ICTS Training Team has contributed to the revision of the new Aviation Security Manager (ASM) course’s syllabus released by CAA during 2025, taking part in the working groups, providing feedback on learning outcomes, assessment strategies, module content and objectives.
Our training infrastructure includes our e-Lectio learning portal, enabling rapid deployment of new content and real-time tracking of learner progress. This flexibility ensures that our training remains responsive to emerging threats and evolving industry standards.
We extend our thanks to all team members whose dedication and professionalism continue to set the standard in aviation security training.
“Hello, I’m Ryan, currently serving as Interim Station Manager for ICTS at Aberdeen International Airport. ’m proud to have taken on the role as our company’s point of contact for the Armed Forces Covenant.
My connection to the Armed Forces goes back to my time as an Army Cadet, which inspired me to join the British Army. Today, I continue to serve as a 2nd Lieutenant in the Army Cadet Force, where I pass on what I’ve learned to the next generation – including my own son, who’s now a cadet himself.
Taking on this role felt like a natural step. I’m passionate about raising awareness of the Armed Forces Covenant, supporting veterans and reservists and helping to strengthen ICTS’ ongoing commitment to those who serve or have served. I look forward to helping ensure we continue to honour the pledge in meaningful and practical ways.”
ICTS: OFFICIAL VOLUNTEER SPONSOR OF THE INAUGURAL WINDSOR AND ETON PRIDE FESTIVAL
ICTS UK & Ireland was delighted to have been the official volunteer sponsor of this year’s Windsor & Eton Pride event, which took place on Saturday 26 July. The event featured a first-ever pride Parade followed by a Festival in Alexandra Gardens. It was a special day of celebration! Our ICTS teams, both personnel and canine, were in attendance accompanied by friends and family.
We at ICTS proudly stand for Equality, Diversity and Inclusion both in the workplace and beyond. Supporting this pride event, so close to our operational HQ and London sites of operation, offered a meaningful opportunity to reflect on these fundamental values and to reiterate the importance of tolerance, kindness and the strength of community.
The AirportsUK Operations Conference held 24-25 June 2025 was a great success with over 130 delegates in attendance, a packed agenda and inspiring and insightful speakers and presentations.
Over the course of the two days AirportsUK members including a team of ICTS colleagues were treated to a range of topics covering operation resilience, AI and automation, accessibility, fire safety, drones, and psychological safety.
Edita Sadauskaite, Support Trainer who attended the conference wrote, “We were delighted to see Andy (Kynoch), Manny (Pombo) and Dumitru (Chelaru) in Manchester who attended the AirportsUK Operation Conference.
During conference we heard from CAA, DfT, airlines and different airports’ points of view. It was really interesting and useful to soak up all this knowledge - an amazing opportunity to understand in more depth air-
ICTS UK & Ireland was honoured to have sponsored and attended the prestigious Women in Security Awards 2025, held on Thursday, 11th September at Shakespeare’s Underglobe, London.
We were delighted to have colleagues from both our Aviation Security and Corporate Security Divisions representing Team ICTS, joining together to recognise the accomplishments, leadership and dedication of women contributing to the success of ICTS and our wider
UK ACHIEVES OUTSTANDING SIA ACS SCORE FOR 2025
ICTS UK received a score of 138 out of 145 in the recent ACS (Approved Contractor Scheme) audit, conducted by the Security Industry Authority (SIA). The top results confirm our status as a Tier 1 security services provider.
ICTS’ exceptional score is a direct reflection of the dedication, professionalism and teamwork demonstrated across our business. Our Teams work together every day to uphold the highest standards of service excellence.
The ACS audit evaluates private security companies against a rigorous set of standards across the following 7 core areas: Strategy, Service Delivery, Commercial Relationship Management, Financial Management, Resource Management, People and Leadership.
ICTS maintains a robust and mature management system, supported by a comprehensive audit programme that encompasses all departments, contracts and suppliers. This framework is integral to our core directive and serves as a cornerstone of our high-level business assurance objectives. We pride ourselves in 21 years of full ACS compliance.
ECOVADIS SILVER MEDAL AWARDED TO ICTS UK IN RECOGNITION OF OUR SUSTAINABILITY JOURNEY
ICTS UK has been awarded the EcoVadis Silver Medal in recognition of our strong commitment to sustainability. This prestigious rating places the company in the top 15% of businesses assessed by EcoVadis across all industries, a significant achievement that underscores our dedication to responsible business practices. The award specifically acknowledges ICTS UK's robust sustainability management system, with a particular focus on four key themes: environment, labour and human rights, ethics and sustainable procurement.
This accolade is a testament to the continuous efforts ICTS UK has made to integrate sustainability into every aspect of our operations. We are actively working to minimise our environmental footprint through initiatives that reduce waste and increase efficiency. In terms of labour and human rights, ICTS UK is committed to fostering a safe and supportive workplace environment for all. The company's focus on ethics ensures that all business dealings are conducted with integrity and transparency, while our strong sustainable procurement policy promotes responsible sourcing throughout our supply chains.
The receipt of the EcoVadis silver medal is a proud moment for the entire ICTS UK team. Together we rally for a more sustainable future and to make a difference by driving positive change.
‘SURVIVORS OF BEREAVEMENT BY SUICIDE’ SELECTED AS CHARITY OF CHOICE BY OUR EMPLOYEE OF THE YEAR, JESSICA MOSS
As part of our ICTS Employee of the Year Recognition scheme Jessica Moss (HR Apprentice), was able to select a charity of her choice to receive a monetary donation from ICTS UK & Ireland.
Survivors of Bereavement by Suicide (SoBS) was selected by Jessica who went on to say, “I have chosen Survivors of Bereavement by Suicide (SoBS) as my charity of choice due to the incredible support they provide to those affected by suicide loss. I’ve witnessed firsthand the meaningful difference this charity makes to people’s lives.
SoBS provides peer-to-peer support for anyone over the age of 18 who has been affected by suicide whether recently or in the past. They offer a safe and confidential space where people can share their experiences, connect with others who understand, and find comfort and strength through mutual support. SoBS also works to raise awareness and maintains strong links with other organisations to ensure that those who are grieving do not have to face it alone.”
On Friday 18 July 2025, SoBS CEO, Josie Jakub came to our London HQ to meet with Jessica who presented her with the cheque for £8,500.
SoBS CEO, Josie Jakub said the following about the donation – "Thank you ICTS for the incredible donation. Last year alone, more than 7.5k people lost their lives by suicide, which was a big increase compared with the year before. 135-150 people are known to be impacted by every death, and more than 1 million bereaved by suicide last year alone. Sadly, we know the number of recorded suicide deaths are underreported. Your donation makes it possible for SoBS to provide essential services including a national support lineopen daily 7am and 9pm, email and text support services and the incredibly impactful in-person and virtual peer support bereavement services, that have been reaching communities all across the UK since 1991."
You can read more about why Jessica was selected as our Employee of the Year on page 4 of the March 2025 Newsletter.
Did you know that according to the Health and Safety Executive (HSE), new starters are more likely to be involved in a workplace accident during their first six months than at any other time in their career?
Safety is everyone’s responsibility, and we all play a part in creating a supportive and secure environment. If you see someone new looking unsure, don’t walk past check in, offer a hand, and help guide them. These small acts make a big difference.
Together, by following the steps we take and looking out for each other, we build a culture where everyone can thrive safely especially those just starting their journey with us.
Please reach out to the Business Assurance Dept. if you have any questionsEmail: brian.oshaughnessy@icts.co.uk (Brian O’Shaughnessy Business Assurance Manager)
The number of our H&S Champions across the business is growing. Thank you to those staff members who have volunteered their time to further contribute to the promotion of a robust safety culture at ICTS. In this edition we highlight our Champions who are based at London Heathrow Airport:
On Friday 8 August, Stockley Park office hosted a ‘Health and Safety Champion Lunch’ for the Safety Champions based at one of our data centre contracts. The data centre account, which currently boasts eight Safety Champions across the client’s portfolio at four locations in the UK are looking to drive Safety culture in the team in line with the clients’ ethos of Safety First.
The meeting consisted of a round table for the Safety Champions to air any queries and concerns directly to the Business Assurance H&S Team and operational management, as well as for the team to understand the expectation of their new role.
The event ended with a presentation for Certificates and pins to the Safety Champion Team who could attend; Gabriella Kulcsar, Christopher Amu, Khalid Ahmed, and Oluwasegun Alogba by Olu Olojo-Kosoko (Health & Safety Support Manager) and Danielle Davies (ICTS Corporate Divisional Director).
Chris Lean, Strategic Account Manager stated, “It’s amazing to have so many people willing to volunteer to go above and beyond to be responsible for driving safety in the workplace. We need to look after our teams, just as they look after the business on the ground. Whilst no one would ever look to endanger their colleagues or their customers, it’s good to know there are people who are keen to ensure that safety of those around them and ensure everyone goes home in the same condition that they come to work!”
The Safety Champions lunch is planned to be a regular occurrence, and as the scheme becomes more embedded, it is intended that there will be more Champions joining the team!
Olojo-Kosoko adds, “As the Health and Safety Support Manager, I encourage the Health and Safety Champions to note: Being a Health and Safety Champion means leading by example, protecting people, promoting awareness, and creating a culture where safety is second nature. It’s not just about preventing harm; it’s about empowering others to care, act and make sure everyone goes home safe, every single day.”
In March 2025, ICTS introduced a new training programme specifically for its managers. The goal of this programme is to help managers become more confident and effective in their roles. It is part of the company’s broader effort to support employees' growth and improve leadership skills within the business. Although it only started recently, the programme is already showing positive results and helping to strengthen teams across the company.
In response to feedback from our recent employee survey, we’re proud to launch the ICTS Manager Training Programme a key step in our ongoing commitment to leadership development.
This programme builds on the strengths of our current managers, recognising the critical role they play in ICTS’ success. It provides practical tools, shared guidance, and helps build confidence in essential areas of leadership all designed to support managers in the moments that matter most.
By investing in our people, we’re strengthening teams, supporting talent, and laying the foundation for an even stronger ICTS. This is more than just a training course — it’s a meaningful, structured development journey tailored to the real challenges our managers face.
The Manager Training Programme blends formal learning with ICTS-specific content, giving participants the chance to work toward a Chartered Management Institute (CMI) Level 3 qualification a widely respected benchmark in leadership and management.
In addition to the qualification, the programme helps participants deepen their understanding of key ICTS business functions, linking daily responsibilities to broader organisational goals. This practical and tailored approach supports both personal development and ICTS’ commitment to high standards of leadership.
Developed and delivered entirely in-house, the training is designed around the real challenges and expectations our managers face, ensuring content is relevant, applicable, and impactful from day one.
Key training areas include:
• HR & Management Skills
• IT & Data Protection
• Finance, Payroll & Legal
• Business Assurance
• Marketing & Client Relationships
• The ICTS Story & Values
The programme is delivered through a flexible blend of in-person workshops, remote sessions, and selfdirected study allowing managers to engage with the content in a way that works around operational needs, while still offering a rich and interactive learning experience.
Engagement with the Manager Training Programme has been excellent, with participants showing real enthusiasm and commitment. Feedback has been highly positive, particularly around how practical and relevant the sessions are to day-to-day responsibilities. We’ve committed to putting 50 Managers through the programme by the end of 2025, and we’re pleased to report that 44 have already started a strong milestone reflecting the programme’s success and momentum.
This programme reflects who we are as a business. It brings together the knowledge and experience of our teams while creating space for cross-department collaboration and shared learning. It’s also fostering a more connected and consistent management culture across ICTS.
By the end of the programme, participants will not only earn a recognised management qualification but will have also:
✅ Built stronger leadership skills
✅ Gained practical understanding of ICTS operations
✅ Strengthened connections with peers
✅ Helped shape a more confident, aligned leadership team
We look forward to seeing how this programme continues to grow and develop our future leaders.
The following is an overview of recent activity around our National Awareness Day campaigns:
In July it was
Members of our Corporate Security Division were delighted to celebrate International Security Officers’ Day with the City Security Council in London. The day included a keynote speech from the CEO of the SIA and the Commissioner of the City of London Police, followed by a panel discussion titled ‘From Frontline to Boardroom’ and the issuance of awards to deserving Security Officers from the CSC member organisations.
We extend our congratulations to the following ICTS colleagues who were recognised on the day for the important role they play in society and for their contribution to our Security Industry:
• Clayton Fraser - EHWLC
• Davoud Mohebi - UCG
• Ravinder Singh - Data Centre Client
• Vladimirs Storozenko - Vantage
• Martin Acquah-Darlinton - SGUL
International Security Officer Day was celebrated in different ways across our contracts for example our Teams at London Gatwick and Heathrow Airports were treated to a lunch.
Whilst our Team at Eighty Strand (photo below) enjoyed cakes kindly provided by our Client, who sent the following message to Tom Shaw, Contract Manager at Eighty Strand: “The team’s hard work, dedication, and watchful eyes help keep everyone safe, and we truly appreciate all that you do every day; especially you, often behind the scenes. Thanks for being such a critical part of the Eighty Strand one team approach.”
In August it was Cycle to Work Day an opportunity to highlight our cycle-to-work schemes in the UK and Ireland. These are part of our staff Benefits programme available to all employees.
On 1 July 2025, ICTS UK officially commenced its new corporate security contract, marking a significant milestone in our company’s strategic growth and operational excellence within the Financial sector. The contract spans multiple locations across the UK, including our client’s London headquarters in Canary Wharf and its Belfast office.
The award of the prestigious contract followed a rigorous tender process, during which ICTS UK demonstrated its unique value proposition as a security specialist, highlighting our commitment to integrity, governance, and the delivery of a personalised service, all underpinned by 38+ years of industry expertise.
Our approach is rooted in customer-first values, teamwork and continuous innovation. The mobilisation plan included advanced systems and controls to safeguard property, people and assets, as well as a dedicated management team to oversee performance monitoring and employee wellbeing.
With the contract now live, ICTS UK is poised to deliver high-quality, responsive and innovative security services tailored to our Client’s needs. The collaboration sets a new benchmark for corporate security in the financial sector.
ICTS UK is proud to announce the renewal of its security services contract with GE HealthCare at The Grove Centre in Amersham. This continued partnership underscores our shared commitment to delivering the highest standards of safety, resilience and operational continuity.
ICTS has provided 24/7 security services to GE HealthCare for several years, including guarding, access control, patrols and CCTV monitoring. Our dedicated team works in close collaboration with GE HealthCare’s in-house security personnel to manage site access, respond to incidents, and proactively mitigate risks. This renewed agreement reflects the trust and alignment between both organisations and reinforces ICTS’ role in supporting GE HealthCare’s strategic and operational goals.
ICTS is delighted to announce it has been awarded a contract with Kenya Airways, further solidifying our position as a leading provider of aviation security solutions. This new partnership which started on 3 July 2025 sees our ICTS Team deliver a range of comprehensive security services: access control to the jet bridge, ramp duties, guarding of the hold baggage and aircraft search of the cabin, contributing to the overall safety and efficiency of Kenya Airways' operations from London Gatwick to Nairobi.
This significant new contract win is a testament to ICTS' unwavering commitment to providing topquality, reliable and efficient aviation security services. We look forward to a successful collaboration with Kenya Airways, enhancing their security framework and contributing to a seamless travel experience for their passengers.
ICTS has been a trusted security partner at London Gatwick Airport (LGW) since 1987, delivering a full spectrum of aviation security services across both North and South Terminals. Our commitment to safety, flexibility and customer care continues to make ICTS a cornerstone of Gatwick’s security infrastructure.
Datum Datacentres has officially opened MCR2 in June, its new cutting-edge data centre in Manchester, marking a pivotal moment for both the company and the city’s ambitious £500 million regeneration programme. This milestone not only showcases Datum’s commitment to innovation and infrastructure but also reinforces Manchester’s growing reputation as a leading UK technology hub.
The partnership marks a strategic expansion of our footprint in the critical infrastructure sector and reinforces ICTS’ reputation for delivering high-quality, tailored security services and solutions.
Our ICTS Team is responsible for the provision of security services including access control and the ticketing system. Our ARC, located next door to Datum Datacentres will be responsible for monitoring the CCTV system once fully installed.
In 2024 Vantage Data Centres selected ICTS UK as its security partner for its Newport/Cardiff campus one of Europe’s largest data centre hubs. The site, which now houses 3 data centres, is designed to meet growing global demand for secure, high-performance digital infrastructure.
Vantage continues to expand organically, with a new London site opened in July and a further 2-3 new sites predicted to open within the next 8-12 months.
Our Team provides a comprehensive suite of security services tailored to the high-risk, regulated environment of data centres, including: access and egress control, Security Operations Centre (SOC) monitoring, Incident response & Visitor management.
Many congratulations to our Security team who has won the CEO Award for 2025 during the United Colleges Group (UCG) Staff Awards. The team was rewarded with a generous £100 gift voucher.
“I make no exaggeration when I say we genuinely have the best security team I have ever had the privilege to work with. Abdouraman and his team are an absolute credit to ICTS and an integral part of the UCG Family.
Well done to all who received the prestigious award. Most deserved” - UCG Client.
Dumitru Gornea, Regional Manager “I'm incredibly proud of all of you! This recognition is a testament to your hard work, dedication, and teamwork.
Thank you for everything you do – it’s an honour to be part of this team. A big thank you to our client for the generous gift it’s truly appreciated and means a lot to the team.”
ICTS has been a trusted security partner to the United Colleges Group (UCG) since 2015, delivering integrated guarding and electronic security services across UCG’s multiple London campuses. This long-standing collaboration renewed multiple times has seen ICTS embed a dedicated team, including an on-site Contract Manager (Abdouraman Mohamadou) and Operations Manager (Kamal Hashi) into UCG’s daily operations.
Our Team had a busy couple of days at the College distributing exam results in August to students—well done to all involved.
Many congratulations to our team who received the following positive feedback: “As British Airways Engineering closed the doors on Hangar 7 yesterday, I wanted to extend my sincere thanks to you and the entire security team for the support over the past year. Your team's dedication, professionalism, and everwelcoming smiles have made a lasting impression and played a vital role in maintaining a safe and secure working environment throughout our time in the facility. Their approachable manner and reliability have been greatly appreciated by everyone on site.
Our Health and Safety Team fosters a proactive and consistent safety culture across our organisation by providing monthly, focused training sessions aimed at awareness, engagement, and continuous improvement.
A different topic is addressed every month and these topics are adjusted or revisited based on incidents, seasonal relevance, or specific site conditions.
The following photos are of Olu Olojo-Kosoko, Health & Safety Support Manager providing some training during a Site Managers’ Monthly Meeting at one our data centre contracts. Olu writes, “This was my second time attending, and I had the opportunity to speak with the Managers about Understanding and Managing Near Misses as well as Proactive Safety Reporting.”
Olu routinely conducts site visits across our Corporate Security contracts to visit our H&S Champi-
MANY CONGRATULATIONS TO MATT LLOYD WHO HAS QUALIFIED AS A FIRST RESPONDER FOR ST JOHN AMBULANCE
Matt Lloyd, Physical Security Supervisor EMEA at Vantage Data Centers, writes, “At the beginning of this year, upon completion of my standard ‘First Aid at Work’ training course, I had to quickly put my practice into reality and save a person’s life. That person had collapsed, was unconscious and had a cardiac arrest. I reacted immediately and administered first aid and vital CPR and saved that person's life.
I am extremely proud that I was able to step in and react while others may have been in a state of shock. It is vital in these situations that you react as soon as possible to give that person the best chance of survival.
This was not the first time I have had to do something like this as back in 2019 I managed to save a young girl’s life. So, to date I have saved two lives.
Whilst the circumstances are unfortunate for the victims that this had to happen to them, I am glad to have been able to react quickly enough to ensure their survival.
I always knew that I had a bigger role to play in this world so in February of this year I signed up with St John ambulance as a volunteer and it opened up an opportunity for me to become a First Responder with them.
Juggling work and a busy schedule I started my training. I spent countless evenings and weekends ing a lot of personal time, which was never an issue for me as I knew this was something I was destined to do. I knew that my kind and compassionate tendencies would be well placed in such a fantastic organization.
Fast forward 5 months and here I am – proud as punch in my greens on my second duty.
This is an extremely proud moment in my life, and I can honestly say I am really enjoying it. To be able to help people at what are the most challenging times of their lives can and will make a difference. This is what I find most fulfilling.
I am a huge advocate for family and its values so I know firsthand how much you must cherish your loved ones. So, to be able to give back and help others is so rewarding and is my purpose.
Always remember anyone of us could have a cardiac arrest. Anyone of any age or fitness level. It is vital that you know what you can do to help. Please consider learning how to give CPR, you will never know when you might need it or who you might be able to save just like I did.
Many congratulations to Joanne Castelino (Office Manager) who has been selected as the Employee of the Month by Raj Kumar at the Monthly Managers’ meeting held in June at our ICTS Stockley Offices. The meeting was attended by our Managers overseeing the contracts at London Heathrow Airport.
ICTS Ireland started a new service on 9 June - British Airways baggage porter services through Aer Lingus.
We are pleased to welcome Bianca Ciobanu and Sean Flynn (pictured below) who are working on this contract.
The Team in Dublin also welcomed six newly trained Ground Security Coordinators (GSC) who support the American Airlines contract that started in May.
Dublin Airport Station Manager, Brian Kelly was delighted to present John Parker, our esteemed Operations Manager, with this token of our sincere appreciation.
John, since joining ICTS on 12 August 2003, has consistently gone above and beyond, dedicating countless hours to ensuring the seamless operation of our station.
“Your commitment, hard work, and dedication are truly valued, and we are incredibly fortunate to have you on our team. Thank you from all the ICTS team” said Brian Kelly.
Fouad Salim, who is a Security Officer based at St. s University London, has received some great praise for his services at the University.
Eric Boakye Ansah, ICTS Security Manager (SGUL) writes, “I just wanted to take a moment to personally thank Fouad for all his hard work, dedication, and professionalism at the library. His consistent presence, calm approach, and ability to engage positively with students and staff have not gone unnoticed. You've built a strong rapport with those around you, and the respect you’ve earned from the students speaks volumes about your character and work ethic. You've made a real impact at St. George’s, and the recent message you received is a clear reflection of that. It’s a pleasure having someone with your attitude and reliability as part of the team.”
On 25 June our Canine Team attended Vintners Hall in the City for continuation training. We were given full access to the spectacular venue which was used to stage a ‘bomb threat’ search. Two Handlers - Phil and Michael attended with dogs Aura & Rambo and Millie & Ron along with ICTS EDD Operations Manager, John Graham with his dog, Spark. Phil and Michael were given the bomb threat scenario and they then had to work in tandem to search the building with their dogs to locate the 4 explosive hides that were placed in the building.
We then completed the day running an odour identification session using the pot system. The day was a huge success, with the teams locating all hides and successfully completing all elements of the scenario. The handlers and dogs enjoyed searching the Hall which provided much needed variety to our portfolio of training locations.
ICTS attends Vinters Hall operationally to assist with the City of London Crime Prevention Authority (CoLCPA) meetings held there.
ICTS CANINE SECURITY TEAM SECURES LTA’S 2025
ICTS UK’s Canine Security Team successfully provided security screening services at this year’s Lawn Tennis Association’s (LTA) HSBC Championships tennis tournament held between 7th and 22nd June at The Queen's Club, London.
Our Explosive Detection Dog Teams, accredited under the National Canine Training and Accreditation Scheme – Private Security Industry (NCTAS-P), ensured a safe and secure environment for all participants and spectators.
The HSBC Championships is one of the most popular and longest-running grass court tennis events; established in 1889 and held every June at The Queen’s Club in West Kensington.
Alan Richardson, Station Manager at Manchester Airport joined over 270 senior security professionals on 25 June 2025 in Manchester for the SJUK Leaders in Security Conference. The event brought together top security leaders from across the UK and Europe for a day of strategic dialogue, innovation, and professional development.
Lord Graham Evans opened the day by urging the profession to embrace its role as a strategic business partner combining operational expertise with commercial insight.
Key Themes Explored:
Business Impact Analysis (BIA): Positioned as a vital tool for crisis readiness and long-term planning.
Our Canine Security Division has proudly been supporting the LTA for the past 7 years.
Technology & Convergence: Focused on integrating physical and cyber security, with a strong emphasis on Zero Trust architecture.
Leadership in Security: Explored how to lead effectively in high-pressure environments and build sustainable leadership models.
Operational Security: Addressed executive protection and crisis communications in a VUCA (Volatile, Uncertain, Complex, Ambiguous) world.
AI & Risk Redefinition: Examined how AI is transforming threat detection and decision-making.
Professionalism & Ethics: Reinforced the importance of standards, accountability, and a strong professional identity.
Figen Murray OBE delivered a powerful message on the importance of personal resilience as a leadership imperative.
FROM LONDON GATWICK TO EDINBURGH AIRPORT, A CAREER OPPORTUNITY WITH ICTS
Michael Henderson, Senior Supervisor / Trainer / IQA Auditor writes, “When I joined ICTS in 2005, I didn’t know that 20 years later I would be continuing my career with them in my homeland. Recently I have made the transfer from Gatwick to Edinburgh, and it was made easy by great people such as Manny Pombo, Robert Horsburgh, Bruno Freire and finally my new Station Manager Kelly Reid. It has been made even easier by the friendly, welcoming team here that Kelly has built.
As many people know the last few years have not been easy personally so the chance to continue to work with ICTS and be closer to family was something that we could not pass on.
My 20 years (apart from 6 months away though Covid) at Gatwick has been filled with promotions to Supervisor in both HBS and Aviation and then Trainer, I now join the incredible team at Edinburgh as Senior Supervisor/Trainer and I cannot wait for the challenge.
There are too many people to say thank you to here but there are a few standouts: Andy Wilcox was the Trainer who started it all in 2005 and continued training me in all sorts of things throughout my time at LGW. Paul Reynolds was the Trainer who kept it going: your experience and coaching was invaluable. George Hayward your help and friendship meant a lot through everything. There are other standouts, and you know who you are. Leaving a great team was hard but I’m sure our paths will cross again.
With joining the ICTS team in Scotland at least now I can speak at the proper speed and get my accent back!”
BEHIND THE SCENES: ICTS CANINE SECURITY SECURES THE MARVEL FANTASTIC FOUR LONDON E-PRIX
ICTS’ Canine security team has successfully provided security services for Formula E at the Excel London for the second consecutive year. Our NCTAS-P accredited Explosive Detection Dogs, working alongside our colleagues at the Excel London played a vital role in ensuring a safe and secure environment for all attendees, participants and staff of the Marvel Fantastic Four London E-Prix (26-27 July 2025).
The double-header event featured a unique track that weaved its way both inside and outside of the exhibition centre and around the historical heartland of the Royal Docklands.
Our ICTS Canine Security teams have proudly been working in partnership with the Excel London, the capital’s largest event venue, since 2023.
The following is an extract from an email received by our Managers from one of our airline clients: “Dear ICTS Team, I would like to extend a big thank you to Tejinder, Simranjeet, and Ranji for their excellent customer service at DL 37 on July 28th.
Your warm welcome, recognition of Delta Medallion status, and use of customers' surnames did not go unnoticed. Not only did I appreciate your professionalism, but one of our customers was so impressed that he gave you chocolates as a token of gratitude!
Weston College Business Awards in June brought together 200 distinguished guests for an inspiring celebration of learners and local employers who have worked closely with the college to offer work-placed opportunities to people taking their first steps in their career.
This year celebrated partnerships – so both the learner and employer were recognised within the same award. The awards were presented across various categories, including apprenticeships, adult training, and industry placements.
With 10 winners announced on the evening, amongst them was the Adult Training Partnership Award winner Geerthana Anantharajah, based at Bristol Airport, and ICTS UK.
Principal of Weston College, Pat Jones, said: “The Weston College Business Awards was a truly memorable evening – a celebration of the talent, dedication, and ambition that make our community so special. It was an honour to recognise the hard work of our incredible learners, whose determination continues to inspire us. We were also delighted to share the evening with our valued employer partners – your ongoing support and collaboration play such a vital role in our learners' success.
We are also proud of Geerthana, who has shown fantastic dedication and made significant contributions to ICTS UK. Congratulations to both Geerthana and ICTS UK - your achievements are nothing short of inspiring.”
KAREN HOLLOWELL ADMINISTRATION ASSISTANT
“Hello! I'm Karen Hollowell but everyone knows me as Kaz and I'm thrilled to be part of the ICTS Canine Team!
I joined the team in March 2025, bringing with me over 20 years of diverse experience across construction, aviation, logistics and most recently, recruitment. Each role has equipped me with a versatile set of skills that have transitioned seamlessly into my current position and I'm loving every moment of it.
From day one, I’ve felt truly welcomed and immersed within the business. My first few weeks were a whirlwind of observing skilled trainers, supporting new handlers as they honed their craft, and assisting department managers with key administrative tasks. It’s been a dynamic start, and I’ve genuinely hit the ground running.
What makes this role especially rewarding is the chance to work alongside the teams dedicated professionals, both human and canine!! Especially in the stunning English countryside. It’s a privilege to be part of a team that’s passionate, supportive, and mission driven. As an owner of two dogs, it’s been great to transfer these new skills acquired into my own dogs training… Bonus!!
If you'd like to connect or just say hello, feel free to drop me an email I’d love to hear from you!”
CHARMY RANCHHODDAS HR ADVISOR, AVIATION
“Hello everyone, I am delighted to introduce myself! My name is Charmy Ranchhoddas. I joined ICTS in May 2025 as a HR Advisor supporting Aviation England. I have been working in HR since 2009 where I kick started into this journey by delivering training to all employees in the retail store for mandatory training. In time, I moved into a more Admin based role, where I picked up the majority of my HR skills and knowledge. Having supported managers and employees throughout the years on policies and processes, I have worked across several sectors, Retail, Hospitality, Aviation, Finance, and Care and I am thrilled to have started with ICTS. I really am looking forward to adding value to my role, team and the company whilst learning new skills along the way too!
I look forward to meeting you all in person in the future during any of my visits at the terminals, if I don’t see you first and you do, please do come and introduce yourself.”
LAURA CORKILL—HR ADVISOR, CORPORATE
“I have been working in HR since mid-2022 after making the transition from recruitment, starting my career in New Zealand in healthcare before moving to London mid last year and working in the FMCG & Media sectors.
In each of my roles I have worked closely with the operations teams learning what they do and how, and advising them across employee relations, performance, succession planning, policy change, changes to terms and conditions, leave management and recruitment.
I enjoy working collaboratively with managers so that we can make sure everyone is on the same page and that we are all working towards the same goal.
As the HR Advisor – Corporate, I am working closely with Maxine Day, HR Business Partner – Corporate across the business. I work both from HQ but also visit sites, so you may see me (or hear my kiwi accent from a mile away) from time to time on site when meeting with Operations Managers or Site Managers in person.
In my role, I will be working closely to provide guidance and support to Operations Managers on all HR matters – such as grievances, disciplinaries, sickness, suspensions, and performance management to name a few. I will also be assisting on large change management projects such as TUPE and restructures.”
“I'm delighted to have recently joined the Accounts team here at ICTS, after graduating from the University of Lincoln with a bachelor’s degree in Business and Finance.
This is my first role since completing my studies, and I’m excited to begin my professional journey with such an experienced team.
I'm looking forward to applying what I’ve learned during my degree and continuing to develop my skills.
As a member of the Accounts team, I’ll be contributing to a range of projects across the finance team and I'm really looking forward to getting started, learning from the team, and growing in my professional role.”
“I am excited to join ICTS as a Financial Accountant in the Finance team. I am a Chartered Accountant from India, an ACCA member, and hold a Master’s degree in Finance & Accounting, with over 10 years of professional experience. Prior to joining ICTS, I worked for six years with a US-based multinational company focusing on budgeting, forecasting, financial analysis, month-end/year-end close, reconciliations, and client profitability reporting. I also trained for three years with accountancy firms, gaining experience in bookkeeping, management accounts, financial statements, and audit. At ICTS, I look forward to supporting the Financial Controller with tasks such as bank reconciliations, intercompany processes, and balance sheet reviews, contributing to financial accuracy and operational excellence. I am eager to be part of this dynamic team and to further develop my expertise in financial
I'm thrilled to introduce myself as the new Bids and Marketing Assistant, joining the team here at ICTS.
I come to you with a strong foundation in business, having recently graduated from Nottingham Trent University with a degree in Business Management & Marketing. During my studies, I discovered a passion for the fundamentals of marketing and what truly makes a business successful. This passion even led me to start my own small business on the side, which gave me invaluable, hands-on experience in the day-to-day realities of the business world.
In my new role, I'll be focused on securing new contracts and crafting detailed tenders for the company. I'm most excited to be a part of such a successful security company, and I've already been so impressed by how friendly and welcoming everyone has been.
SAGAR PATEL SITE SECURITY MANAGER, NEW CORPORATE SECURITY CONTRACT.
“I am proud to join ICTS as the Site Security Manager. Having TUPE’d over to this company after working on this site for more than 10 years- starting as
Many congratulations to Danielle Davies, who has been appointed Divisional DirecCorporate Security.
CORPORATE SECURITY CONTRACT.
When did you join ICTS?
I officially joined ICTS in January 2023 as Head of Compliance for Aviation, a newly introduced role created to support our growth in airport security. I stepped into my current role as Divisional Director for Corporate Services and Data Centres in April 2025. That said, I’ve actually worked with ICTS since 2018.
What do you enjoy most of your job?
Without a doubt, the people. I love working with individuals across all areas of the business and helping to shift mindsets. Just because something has always been done a certain way doesn’t mean it should stay that way. I really enjoy challenging that thinking, driving improvement, and doing it all in a way that brings people with me. Change is always better when it’s inclusive and collaborative.
What key attributes make someone successful in your role?
• Authenticity - being real and consistent, whether you're working with your team, our clients, or wider stakeholders.
• Empathy - listening to understand and leading with emotional intelligence.
• Resilience - being able to adapt, keep moving forward, and stay grounded during challenge or change.
What is your favourite pastime?
I’m naturally creative, so I love drawing and painting when I get the chance. I’m also a big fan of football, and enjoy watching how the women’s game is evolving and growing in visibility.
What has been your greatest achievement?
My greatest achievements aren’t personal accolades, they’re the moments where someone I’ve mentored has gone on to achieve something brilliant. Supporting others to grow is the most fulfilling part of leadership.
If you weren’t in your current role, what type of career would you choose?
I’d have gone into the police. I was a Special Constable and came close to joining the Met full-time, but around the same time, I discovered the world of aviation security while working at an airport and that’s where my journey began.
Thank you to the following members of staff for their commitment and loyalty to the organization:
Ana Cristina Pires Lourenco Caldeira (London Gatwick Airport)
I will continue to support ICTS with my hard work and dedication in the coming years."
Dharmesh received a certificate of achievement from our client, Virgin Atlantic for his role in supporting and strengthening Virgin’s Security Management System.
This year on 5th June 2025 m proud to mark 25 years of service at London Gatwick Airport with ICTS. Everything was so confusing, but 25 years on here I am.
I have always been a part of HBS and in 2005 I became a Supervisor.
The journey has had its challenges and rewards, but what has remained constant is our shared responsibilsafety and security of every bag, flight and passenger.
This is a role that demands vigilance, teamwork, integrity, one that I have been honoured to carry out for a quarter of a century.
Thank you to all my colleagues for their support and hard work that we do together.”
Sue Marchant (Accounts HQ)
“I joined ICTS in July 2000 as a temp in the Accounts Dept at our London Head Office and was then offered a permanent position. Here I am 25 years later, I must being doing something right, lol.
ICTS is always very busy; new contracts, new projects, new systems, but it all comes together in the end as we all work well as a team.
No matter how big or small a part you play in that team, it all matters to get the end result!
I have met and worked with many lovely people over the years and watched ICTS’ growth and development may its success continue.”
Ritaben Patel (London Gatwick Airport)
“I began my career with ICTS in June 2005, working on Continental Airlines and US Airways on the ramp and body and bag search tables. This continued for all US -bound flights to date.
During Covid I assisted with passengers arriving who needed to follow isolation regulations when they arrived in the UK.
My Managers have always helped me when needed. I cannot believe how quickly the time has passed by.
I enjoy working for ICTS and I am proud to represent ICTS at LGW.”
Songphon Crutkaew (London Gatwick Airport)
“It is hard to believe how quickly time has flown by.
Over the past two decades, I grown not only professionally but personally, working as a Supervisor and now in my current role as Aviation Duty Manager.
Nyreen Booth (Manchester Airport)
Alan Richardson (Station Manager at Manchester Airport) writes “Nyreen started as an agent on American Airlines (AA) where she worked successfully until AA withdrew during Covid.
Her experience throughout her career has embodied all positions we supply and her knowledge and competence is invaluable.
Her father also works with us and quite often they will be rostered together.”
I’ve had the privilege of working alongside many colleagues, who have helped me to adapt to change and have supported me through both highs and lows.
There have been many lessons learned along the way , some easy, some hard but each of them has shaped me into the person that I am today.
I am very grateful for the mentorship I’ve received and the trust that’s been placed in me.”
Samson Lopes (London Heathrow Cargo)
“16th August 2010 was the day when I first started working for ICTS.
I am truly grateful to be celebrating this significant milestone with you.
Looking back, I could not hold myself from reflecting on this incredible journey of growth, challenges and triumphs these 15 years have brought.
I want to extend my sincere appreciation to the company for believing in my abilities and providing countless opportunities to learn and grow in various different contracts.
Thank you to my Managers, Co-ordinator, Supervisors for your guidance and advice, and my colleagues for your unwavering support and for making our work a joy. It has been a blessing working with you all.
As I look forward, I am committed to contributing to our continued success to our company.”
Donna Eley (Bristol Airport)
“As I reflect on the past 15 years with ICTS (UK) Ltd, I feel an overwhelming sense of gratitude and pride. It’s been a journey filled with growth, challenges, teamwork, and countless learning opportunities. I’ve had the privilege of working alongside some truly dedicated and talented people, and I’m proud of the work we’ve accomplished together. What stands out most over the years is the sense of community and support that defines our culture. Whether navigating major projects, adapting to changes, or celebrating milestones, there’s always been a shared commitment to excellence and collaboration.
Looking ahead, I’m excited to continue contributing to our mission and being part of what makes ICTS (UK) Ltd such a special place to work. Thank you to everyone who has been a part of this journey I’m looking forward to the next chapter!”
Mohammed Baig (London Heathrow Airport)
“As I reflect on my 15 years with ICTS, I feel immense gratitude for this remarkable journey. It has been a significant milestone and an exceptional learning experience. I am fortunate to have collaborated with so many talented individuals. Each of them have contributed to my growth, and I truly appreciate the support and camaraderie that makes our team inspiring.
Together we have faced challenges, celebrated successes and fostered a supportive environment. Thank you for being a part of this journey with me and I look forward to many years of service still to come!"
SalimMohammed (London Heathrow Airport)
“I joined ICTS on 10 June 2010. I started as a Profiler in Terminal 3 and in 2018 I moved to the British Airways contract where I enjoy working with different staff. It has been a pleasure working for ICTS; I cannot believe that it's been 15 years of my service in ICTS. A big thank you for all the support that everyone has given me, from the Managers to the Supervisors in many contracts that I have been working with ICTS.”
Lee Martin (Bristol Airport)
“Where have the last 15 years gone! Every day I come to work is an adventure and I encounter something new and different. I have met some wonderful people –colleagues, passengers and other airport colleagues during this time and some of those people have become lifelong family friends. I feel proud to be part of the ICTS Bristol team and here’s to many more years to come.” Photo (L-R): Asa Moloney (Duty Manager) with Lee Martin (Supervisor) and Helen Jones (Station Manager).
Mathews Antony (London Heathrow Airport)
“As I reflect on my 15th year of service with ICTS, I am filled with gratitude for the journey we've shared. It's been a privilege to be a part of this organisation and witness its growth and success over the years. I am deeply appreciative for the opportunities and continuous support to my growth and development."
Bhavna Karir (London Heathrow Airport)
“Being a part of ICTS over the past 15 years has been an amazing experience. These years have constituted not solely a professional endeavour but also a personal voyage of growth. I consider myself fortunate to have acquired a wealth of skills and attributes that have significantly contributed to my success. Each experience has fostered my development in ways I could not have imagined. I would like to say a big thank you to my team at LHR Terminal 2 for being a part of my ICTS journey and I look forward to many more years of service."
Pervez Fadhluddin (London Heathrow Airport)
Marian Devereux (Dublin Airport)
I joined ICTS on 2 June 2010 to cover a maternity leave contract as a Payroll Administrator for a period of 6 months. I thought that this would be a great opportunity to get back into the workplace as my 3 children were in school and I had some time on my hands. Little did I know that I would still be with ICTS 15 years later. After the initial 6 months ended, I was offered the role of Security Agent then progressed to Interviewer and then Lead Agent. During this time, I also assisted in Ad Hoc Administration duties when needed. In 2018 I was offered the opportunity to work as an Administrator on a full-time basis assisting in payroll duties, recruitment and other administrative duties.
"I joined ICTS in 2010 and have gained extensive experience and knowledge in the airport and security field, thanks to the excellent management team at London Heathrow Airport.
I’ve learned a great deal from my expert managers, and whenever I’ve faced challenges in my role, there has always been a senior colleague ready to help me understand and overcome them.
ve worked happily with ICTS and am proud to continue with a company that values honesty and teamwork. The management team is skilled at engaging with staff at every level, fostering a collaborative environment. I truly appreciate my managers and colleagues for their support.
Once again, I want to express my gratitude to the ICTS management and I look forward to continuing my professional career with ICTS."
Over the last 15 years I have seen many changes in ICTS and have been part of an ever-expanding Team. We have faced many challenges along the way, such as Covid and recruitment, but we have worked together as Team to overcome these. I have had the pleasure of working with some great people some of whom have become very close friends and have been loyal and supportive over the years.
When I am not working, I enjoy spending time with my family, walking, reading and holidaying in Spain.
For the future, I wish ICTS and the Team continued success and growth.
Many congratulations also to John Collins (Bristol Airport) who marks 15 years’ service.
Patrick Callan (Dublin Airport)
Patrick Callan is thrilled to be celebrating his 15th anniversary with ICTS, having joined the company on July 23, 2010. Over the past decade and a half, Patrick has become an integral part of the ICTS family, demonstrating unwavering dedication and a strong commitment to excellence.
Starting his journey with enthusiasm and a strong work ethic, he has steadily climbed the ranks to his current role as a Supervisor in aviation security. His journey is a testament to his hard work and the opportunities for growth within ICTS.
Brian O’Shaughnessy (HQ – Business Assurance Manager), Rachel Gill (Manchester Airport), Silvia De Melo (London Heathrow Airport), Fransisco Fernandes (London Heathrow Airport), Johnathan Kilroy (London Heathrow Airport), Rashmita Patel (Bristol Airport), Derek Hatton (Manchester Airport), Sean Glenn (Bristol Airport), Sara Beigi (London Heathrow Airport), Foisoll Choudhury (HQ - Financial Controller), Abdifatah Abdi (UCG), Obi Ehirim (UCG), Amrik Jassal (London Heathrow Airport), Gulraz Aslam (Colt).
Anton Cloete (Corporate), Edward Anim-Darko (Eighty Strand), Vaidas Antanavicius (Financial Institution), Prince Addo Asamoah (Eighty Strand)
Andy Kynoch, MD, visited London Gatwick Airport and London Heathrow to meet some of our long-serving
CONGRATULATIONS TO THE EMPLOYEES WHO HAVE RECENTLY BEEN RECOGNISED AS PART OF OUR CUSTOMER SERVICE STAR SCHEME:
EMPLOYEE LOCATION
Amanda Hooker
Nick Addo
Gordon Skinner
Debbie Murphy
Humberto Hernandez Southampton Airport
Steve Miller
Lucia Gomez Bristol Airport
Mitchell Willis
Conrad Gonsalves London Heathrow Airport
Kalman Czenege Data Centre Client
Our entire team at UCG UCG
The Customer Service Star scheme runs alongside our Employee(s) of the Quarter/Year scheme and Safety Culture Awards. The scheme has been established to recognise those employees who deliver excellent customer service to such a level that a client or a member of the public takes the trouble to write/post a commendation about the service delivered. This scheme goes a small way to say thank you and recognises all those very important customer service interventions by many of our employees. Employees are asked to email a copy of the feedback to our HR Team hr@icts.co.uk.
A reminder about the scheme: all staff members below the level of Site/Station/Dept. Manager are eligible for this award. We will allow a maximum of 6 winners in a quarter with no minimum number of winners being required.
Each winner will receive a sum of £/€500. Should we not have a total of 6 winners in a quarter, the excess funding will be placed in a pot and will be allocated to the Employee of the Year’s charity of choice.
We are looking for employees who have done something exceptional that is worthy of recognition.
Nominations are to be sent via email to: eom.nominations@icts.co.uk together with any supporting documents
Please note that the deadline for submissions for each quarter is as follows:
31 March Quarter 1
30 June Quarter 2
30 September Quarter 3
31 December Quarter 4
All 2025 winner(s) of the Employee of the Quarter make up the shortlist for the Employee(s) of the Year 2025 award, who will receive £/€5,000 (gross) and a lapel pin.
Congratulations to Marta Rodrigues from CyrusOne who has been awarded our Q2 Safety Culture Award.
Marta consistently demonstrates a strong commitment to safety and takes proactive measures to ensure a safe working environment. Recently, she noticed a wet floor that had been cleaned but was left without proper signage. After nearly slipping herself, she immediately placed a yellow wet floor cone to alert others and prevent potential injuries.
Her quick thinking and dedication to safety make her a deserving winner of this award.
Winner(s) of the Safety Culture Award will receive £/€100 (net) bonus.
This Safety Culture Award Scheme is open to all our employees. Nominations for the quarterly awards should be forwarded (by their Manager) to the Business Assurance Department with a brief outline as to why the nominee should be considered for the award. Please email: safetycultureawards@icts.co.uk
There is a quarterly Safety Culture Award and the winning nominee will receive a cash prize of £100 (net) or €100 if in the Republic of Ireland. This will also qualify you for an automatic nomination for the prestigious ‘Safety Culture of the Year Award’, the winner of which will be awarded £1,000 (net) or €1,000 if in the Republic of Ireland.
Congratulations to Mark Somerscales, one of our Drug Detection Dog Handlers, for being our Employee of the second Quarter from our Corporate Division.
Winner(s) of the Employee of the Quarter award will receive £/ 500 (net) bonus and a lapel pin.
Mark was selected for his exceptional bravery, integrity, and compassion during a tragic road traffic collision on 17th June. Mark was travelling home when he came upon a serious incident involving a pedestrian who had been struck by a heavy goods vehicle. Mark was the first to stop and attend to the victim. With remarkable composure and presence of mind he used his vehicle to block oncoming traffic and administered vital first aid to the injured pedestrian, swiftly taking control of the situation. He ensured safety at the location, managed the environment with professionalism, and did all he could to support the victim until emergency services arrived. Upon their arrival, Mark provided a clear and comprehensive handover to the first responders to assist them in their efforts. Tragically, despite the best efforts of all involved, the pedestrian later succumbed to her injuries.
The emotional weight of such a situation cannot be overstated, and yet Mark responded with calm, selfless resolve. His actions were courageous, compassionate, and deeply humane.
Mark “Receiving the Employee of the Quarter award has been filled with mixed emotions. While I am honoured and truly grateful by the recognition, I think it’s important to acknowledge that the circumstances leading to this were marked by tragedy – the loss of a life. That loss is not something I take lightly and it will always remain with me.
I did what I believed was right in the moment, not with the intention of standing out but simply to help where I could. I am grateful to those who nominated me and to my colleagues that supported me during and in the aftermath. I hope this award serves as a quiet reminder of the difference we can make – not just in times of crisis but in how we choose to treat one another every day.”
Congratulations to Dharmesh Mistry based at London Heathrow Airport and Teresa Guy based at Edinburgh Airport for being our Employees of the second Quarter from our Aviation Division.
Dhamesh has been recognised by both his colleagues at ICTS and Virgin Atlantic for the outstanding work he continues to deliver in Hangar Security. Since Dharmesh took on a leadership role, the CAA compliance has reached its strongest levels to date. He’s made a real impact – streamlining operations, improving oversight, and significantly reducing the hands-on involvement previously required from the Virgin Team.
Teresa’s work has been praised by Border Force - shewas conducting a search on a rush bag after she was unable to correctly identify mass within the bag. Upon conducting the search, she discovered an entire suitcase full of vacuum-packed cannabis. Upon this discovery, she identified a further x3 suitcases within the passenger’s checked-in luggage and identified that all the suitcases (x4 in total) contained cannabis. The bags had departed Hong Kong and had travelled to Doha before reaching Edinburgh. The bags were due to fly to Paris before Teresa’s intervention.
Winner(s) of the Employee of the Quarter award will receive £/€500 (net) bonus and a lapel pin.
Dharmesh — “I feel honoured to receive the Employee of the Quarter award and I would firstly like to thank those who nominated and selected me for this award. I would like to thank ICTS management team for believing in me and giving me the opportunity to work at Virgin and United Hangars.
I have thoroughly enjoyed working at both the Hangars to fulfil our clients' day to day security requirements, and I would like to thank my teams for their support and their efforts in making this possible.
Lastly, I look forward to continuing to work with our clients and I am motivated to work hard to maintain this standard for them.”
Teresa “I am truly grateful to receive the Employee of the Quarter award. After more than 20 years in the industry, it’s an honour to know that my work is still recognised and appreciated. Thank you to my colleagues and leadership for the support that makes it possible.”
SERVES LUNCH TO THE HOMELESS AND UNDER-
ICTS UK was pleased to host a charity lunch in partnership with Hounslow-based charity, Muslim Hands. The charity has a community kitchen which supports the homeless and underprivileged every day of the year. Our team of ICTS volunteers arrived early in the morning on 21 May 2025 to prepare meals with food previously donated by ICTS. Meals were distributed at lunchtime to those in need within the local community.
“We are grateful to everyone who participated and proud to support an organisation committed to making a meaningful difference in the local community, close to our primary sites of operation (London Heathrow Airport) and our new Operational hub at Stockley Park” said Priti Kamal, Recruitment & Vetting Manager (LHR).
ICTS UK was thrilled to be a part of the Summer raffle held in July at Hayes Cottage, the lovely care home for elderly residents.
Our contribution to the event was a beautiful hamper filled with a variety of goodies. We were so happy to have been able to support such a meaningful cause. Congratations to the lucky winner photographed.
On Monday 14 July, Kirsty Virdee, ICTS Terminal 5 Manager at LHR, and Priti Kamal, Recruitment & Vetting Manager, organised a fundraising stall at Hillingdon Hospital in support of the Paediatric Ward. Kirsty and Priti spent the day selling a variety of donated goods and raffle tickets, including one prize generously donated by ICTS a beautiful hamper.
ICTS is delighted to have raised £700 for Hillingdon Hospital Charity, thanks to the wonderful support from staff and visitors.
Our ICTS Canine Team was pleased to participate in Portsmouth’s Armed Forces Day on 21 June 2025. ICTS delivered two live demonstrations showcasing the roles that working dogs play in operational environments. These demonstrations featured our Explosive Detection, Drug Detection and General-Purpose Patrol dogs.
Each scenario is designed to showcase the high level of training, discipline and teamwork needed to meet the strict accreditations all our dogs and handlers are certified to. Our Explosive Detection Dog Teams are accredited to the Home Office NCTASP (National Canine Training Accreditation Scheme –Private Security Sector) standard, whilst all our other Handlers and their Dogs are accredited to the National Police Chiefs Council (NPCC) and HABC Levels 2,3 & 4 standards.
ICTS UK is proud to hold the Ministry of Defence’s Silver Employer Recognition Scheme Award. We are
ICTS is incredibly proud to celebrate the monumental achievement of the British Airways Operations Leadership Team, who successfully completed a gruelling 5day trek across the Atlas Mountains in Morocco, culminating in a climb to the summit of Mount Toubkal at 4,167m! The inspiring expedition, which took place week commencing Monday 16 June 2025, raised an astounding over £47,000 for British Airways’ charity programme, Flying Start which is a global partnership with Comic Relief.
ICTS was a proud sponsor of this challenging event, with our contribution directly supporting both the vital work of Flying Start and the operational running of the trek.
The funds raised will make a significant difference to Flying Start, a charity dedicated to supporting disadvantaged young people in the UK and around the world. Comic Relief has helped over 800,000 young people through this “Flying Start” scheme.
As a valued ICTS client, British Airways benefits from our commitment to fostering strong business relationships and supporting community initiatives. Our engagement with British Airways' Flying Start charity scheme exemplifies this. By sponsoring Flying Start, ICTS demonstrates the tangible benefits of working alongside ICTS, highlighting our dedication to customer loyalty and making a positive impact within the community.
The British Airways team has demonstrated exceptional teamwork, resilience, and commitment throughout their journey, pushing their limits to raise an incredible sum for a most worthy cause. ICTS extends its warmest congratulations to every member of the team on their extraordinary achievement.
"We are absolutely thrilled to have supported the British Airways Operations Leadership Team in their incredible Atlas Mountains Trek," said Virinder Singh ICTS Operations Director - Aviation UK. "Their dedication and perseverance in undertaking such a demanding challenge for Flying Start is truly inspiring. At ICTS, we believe in supporting initiatives that make a tangible difference to society, and Flying Start's mission aligns perfectly with our commitment to community wellbeing. Knowing our sponsorship contributed to both the success of the trek and the impactful work of Flying Start fills us with immense pride."
Robert took part in an epic 250-mile cycle — Coast-toCoast Scotland across the Scottish borders from Stranraer to Eyemouth. “The event went very well, it was one of the toughest cycles I've done over the years. So far I've raised £2996 plus £657 in gift aid for Blood Cancer UK.
Read more about Robert’s personal story via his JustGiving fundraising page.
ICTS colleagues based at London Heathrow Airport made sure to celebrate HBS Screener, Lydia Laryea’s 70th Birthday in August! “Lydia is an outstanding employee and has never been late for her shift. She is dedicated and driven, ensuring she is always on time”
The annual Foosball tournament at Eighty Strand involved 16 teams has just taken place. ICTS had 2 teams participating: representative of our Security and Logistics teams.
Tom Shaw, Contract Manager writes, “The tournament was played over a period of 3 weeks with the semifinal and final matches held on 24 July 2025. The ICTS teams represented were Loading Legends (representing the Logistics team) and Posh FC (representing the Security team). Posh FC emerged the overall winners, beating an Occupier team. The Loading Legends made it to the semi
“Hi All, I am participating in a boxing match on Saturday 18 October in Portsmouth in support of ‘Friends Fighting Cancer’, a local charity that provides support to people during the most challenging time. I would really appreciate if you could donate a little (or a lot!) to my JustGiving fundraising page to help me reach my target of £1,000.00 raised. Thank you” - Dan Leaney, Cluster Account Manager -Data Centres UK.
ICTS was extremely proud to support Southampton Airport and Hampshire Isle of Wight Air Ambulance (HIOWAA) 2025 Runway Run.
Mandy Grinyer, Station Manager at Southampton Airport wrote, “Miserable cold and wet start to the morning, but the weather held off just for the start of a very early 05.30 run.
Well done to all the runners and to all those who volunteered. HIOWAA raised over £75,000!”
EIGHTY STRAND ABSEILS FOR CHARITY
Tom Shaw, Contract Manager at Eighty Strand writes: “On 21 August 2025, members of our team at Eighty Strand took part in a thrilling charity abseiling event, descending 11 stories (147ft) to raise funds for the Bone Cancer Research Trust
A huge well done to all the brave staff who stepped up (and down) for such a worthy cause. Their courage and commitment are truly inspiring. Thank you for helping support vital research and making a real difference.”
ICTS UK and ICTS Ireland are wholly owned and independent subsidiaries of ICTS Europe. www.ictseurope.com
ICTS UK HQ
South Block, First Floor, Tavistock House Tavistock Square, London, WC1H 9LG www.icts.co.uk
Tel: +44 (0) 207 874 7576
Email: info@icts.co.uk
ICTS IRELAND HQ
Office 15, 2nd Floor, Link Building, T1, Dublin Airport, Dublin www.icts.ie
Tel: +353 1 8444 165
Email: info@icts.ie
