HAWTHORNE EXPERIENCES POOL PARTY
Our Values
Build Community
We believe in the power of community to transform lives. At Hawthorne, we actively foster environments that promote social interaction, collaboration, and a shared sense of purpose.
Be The Difference
Making a difference starts with you. We encourage personal growth, philanthropy, and community involvement, empowering each team member to be a positive force for change.
Do The Right Thing
Integrity is the compass guiding our decisions at Hawthorne. We believe in doing what is right, even when no one is watching, fostering a culture where honesty and fairness are a key to success.
Be Accountable
Accountability is the foundation of trust. At Hawthorne, we communicate openly, admit mistakes, and take swift action to rectify any issues, reinforcing our commitment to accountability.
Stay Authentic
We believe in being real and relatable. Authenticity at Hawthorne means embracing imperfections, learning from mistakes, and continuously growing together.
Be Kind
In all things, we lead with kindness, always striving to leave others better than we found them.
HAWTHORNE BUSINESS UPDATES
Hawthorne Is Growing!
We’re excited to welcome several new communities into the Hawthorne portfolio. Each one reflects the diversity of the markets we serve and the strength of our continued growth across the Southeast:
1701 North Apartments | 154 Units | Chapel Hill, NC
Nestled in the heart of Chapel Hill, 1701 North offers modern living close to UNC-Chapel Hill and Research Triangle amenities, combining convenience with a vibrant local scene.
The Austin Apartment Homes | 200 Units | Opelika, AL
Located near Auburn University, The Austin blends comfort and southern charm with easy access to shopping, dining, and major roadways.
Encore at Reems Creek | 139 Units | Weaverville, NC
Just minutes from downtown Asheville, Encore at Reems Creek delivers mountain views, upscale features, and a quiet retreat in a growing area.
Evergreen at the Bluffs | 161 Units | Knoxville, TN
Set near the Tennessee River, Evergreen at the Bluffs offers a balance of natural beauty and city accessibility, with Knoxville’s best just around the corner.
Evolve St. James Apartment Homes | 240 Units | Southport, NC
Positioned near the North Carolina coast, Evolve St. James brings coastal-inspired living with modern amenities and a strong sense of community.
Midway at Archdale | 168 Units | High Point, NC
Conveniently located in the Triad, Midway at Archdale provides easy access to Greensboro, Winston-Salem, and High Point, making it a hub for work and play.
Mountain View Apartments | 149 Units | Asheville, NC
True to its name, Mountain View Apartments showcases stunning vistas and the character of Asheville living, blending nature with vibrant culture.
The Townes at Hatcher Creek | 72 Units | Oxford, NC
A boutique-style community, The Townes at Hatcher Creek offers small-town charm and proximity to the Raleigh-Durham market.
Total Homes Added: 1,283
Each of these communities strengthens the Hawthorne footprint and reflects our mission of creating spaces where people don’t just live — they truly feel at home.
New Development Spotlight
Hawthorne at Fairmont is one of our newest completed developments, located in La Porte, TX, just southeast of Houston near Galveston Bay.
Hawthorne at Fairmont welcomed its first residents in October 2024, and the community has quickly grown. As of now, the community is 91% occupied and 97% pre-leased, with only 11 apartment homes remaining available for lease. Join us in congratulating this amazing team on a successful lease up!
Conveniently situated in the heart of La Porte, Hawthorne at Fairmont offers seamless access to nearby industry hubs, recreation spots, and the greater Houston metro. This midrise-style community includes a total of 291 thoughtfully designed apartment homes. Hawthorne at Fairmont offers one-, two-, and three-bedroom floorplans, all featuring quartz countertops throughout, large kitchen pantries, and wrap-around porches in select homes. Each unit is crafted with open-concept layouts and high-end touches to suit a variety of lifestyles.
The centerpiece of Hawthorne at Fairmont is two large courtyard areas. One a peaceful pool oasis, the other houses a putting green and hammock grove, both perfect for lounging and entertaining. Residents also enjoy a two-story fitness center with state-of-theart equipment and ample space for wellness-focused living. A large double height spacious clubroom with stunning pool courtyard views, leash free bark park and a sky lounge with an expansive outdoor deck all add to the opportunities to unwind in the community!
CHECK IT OUT HERE!
SURVIVOR SUMMER
BATTLE OF THE TRIBES
Stabilized Winner: BRIANNA MOORE
Hawthorne at Smith Creek
Stabilized Winner: AMARISSA GARCIA
Hawthorne at Bay Forest
Stabilized Winner: ADAM CALLOWAY
Hawthorne at the Carlyle
Stabilized Winner: CHRISTOPHER MEADOWS
Evolve Waterford
Stabilized Winner: KARAH ANDERSON
Hawthorne at Fairmont
Stabilized Winner: HANNAH WHEATLEY
Hawthorne at Brightwood Farm
Q4 Resident Services Roadshow
Our Resident Services Roadshow is coming to a community near you this October! Q4’s topic: Electrical Fundamentals & Troubleshooting.
This hands-on session will help equip our resident services teams with foundational knowledge and practical troubleshooting skills in electrical systems. Participants will explore core electrical concepts and apply diagnostic techniques in real-world scenarios to build confidence and competence in electrical maintenance.
New in Grace Hill
Introducing “Spark” micro-courses. These bite-sized trainings are TikTok style videos on real-world situations that will keep you sharp and ready, without disrupting your day.
Topics include:
• Advanced closing techniques
• Sales skills
• Fair housing issues
• Curb appeal
• Customer service
• Resident retention
• And more!
This library of content will continue to grow, so be sure to check back in Grace Hill often!
Employee Training Schedule
Sept: 16-17
Sept. 24-25
Oct. 8-9
Oct. 13-24
Oct. 22-23
Leasing School (Virtual)
Leasing School (Greensboro, NC)
Leasing School (Greensboro, NC)
Resident Services Roadshows (Various Locations)
Leasing School (Virtual)
For more information about these classes and many more, click on the Grace Hill training calendar on your learning homepage.
Virtual Career Path Class Schedule
Are you ready to elevate your skills, connect with peers, and grow professionally—all without leaving your desk? We’re thrilled to invite you to our live virtual career path training classes, where learning meets flexibility, and engagement meets innovation.
These sessions are designed in focused, bite-sized modules—so you gain powerful insights without stepping away from your daily responsibilities. With breakout rooms, live discussions, and interactive tools, you won’t just sit and listen—you’ll participate, collaborate, and leave inspired.
Let’s make learning more accessible, more engaging, and more impactful—together. View our upcoming sessions below and enroll on the Grace Hill Calendar of Events. Or reach out to trainingdept@hrpliving.com if you’d like help selecting the right class for your goals.
August 26: Debt Recovery Essentials (ACM career path)
September 9: From Contact to Connection – Effective Client and Resident Communication Strategies (AM career path)
September 18: Lead, Lease, Succeed: Managing High-Performing Leasing Teams (CM career path)
September 23: Observe. Act. Report. - The Hawthorne Way to Managing Risk (AM career path)
October 2: Performance-Driven Leasing: Strategies for Sustained Success (AM career path)
October 7: Trust – The Building Block of Leadership (AM & RSD career paths)
October 16: Managing Resident Services for Long-Term Success (AM career path)
October 21: Communication – The Key to Connection (CM, AM, and RSD career paths)
October 28: Financial Fluency: Mastering Revenue, Expenses, and Cash Flow (CM career path)
November 6: Crucial Conversations – Responding to Poor Performance (AM career path)
November 11: Delegation – Engage & Empower People (AM career path)
November 20: The Story Behind the Numbers: Financial Reviews That Drive Results (AM career path)
Pursue the next step in your career journey with Hawthorne! Enhance your knowledge by learning the core skills and essential competencies that will help you reach your full potential and set you up for success.
Enroll today by clicking here.
The Power of the Uniform
What You Wear Matters More Than You Think.
Let’s be honest, uniforms don’t usually top the list of exciting workplace topics. But hear us out, because uniforms are basically the superhero costumes of the professional world. They may not come with capes (unless you’re in maintenance on a windy day), but they’re doing some heavy lifting behind the scenes.
First Impressions: You Only Get One
You show up looking sharp in your uniform—clean, tucked, branded—and right away, residents know they’re in good hands. They’re not wondering, “Is this guy here to fix my faucet or sell me something?” Nope. You look the part, because you are the part. And that truth is the Power of the Uniform: More Than Just Matching Shirts.
A Team That Matches, Stays in Sync
Uniforms also build team identity. When a resident sees three team members in matching gear tackling a big job, it says, “We’ve got this covered.” It shows professionalism, coordination, and pride in your work. You’re not just doing a job—you’re representing a standard.
Online Reputation Assessment
Our commitment to exceptional customer service is reflected in our leading ORA score. Our professional image, including our uniforms, should actively reinforce this #1 ranking and dedication to excellence.
Safety and Recognition
In a busy community, knowing who’s who matters. Uniforms instantly signal that your part of the trusted crew. Residents feel safer, coworkers know who’s on site, and managers breathe easier knowing you’re easily identified—even from across the courtyard.
So zip up, button down, and wear it with pride—you’re the face of Hawthorne, and your uniform is your badge of honor.
Teladoc is a telemedicine service that conveniently connects you with medical experts in a variety of different fields without having to physically go to a doctor’s office. Teladoc can be used for primary care appointments, long-term care, mental health, therapy sessions, wellness care, etc.
Teladoc provides 24/7 access to doctors including pediatricians, dermatologists, therapists, psychiatrists, registered dietitians, and nurse practitioners.
These providers can prescribe treatment for non-emergency conditions like the flu, allergies, bronchitis and more.
For more information on Teladoc, you can register for an account or sign in here: https://www.teladochealth.com/
Whole-Person Virtual Care for All
Here to Support You!
Your Feedback Fuels Change
At Hawthorne, we believe great ideas come from the people living the experience, and your feedback continues to shape how we work. Thanks to your input, the Software Support Team has rolled out two exciting updates designed to make your day smoother and your workflows simpler.
No More Closing the Leasing Week
You asked, we listened. The “Close the Leasing Week” function has officially been removed from Yardi. What This Means for You:
On Thursdays and Fridays, there’s no need to manually close the leasing week. That option is gone, along with the need to submit support tickets to reopen it. You can now complete move-ins and renewals without delay.
Quick Tip:
Keep your data up to date each week- this includes move-ins and move-outs, application approvals and denials, renewals, notices, make-ready status, and rent payments and fees.
Late Letter Memo Enhancement
Yardi now automatically adds a memo to a resident’s account whenever a late letter is generated. This runs daily, ensuring every applicable account is updated consistently, no extra steps needed from your team. *See Hawthorne Voices section of this newsletter for more details!
What’s Next?! Coming Soon: RentCafé Updates
RentCafé is getting a major upgrade! This powerful platform helps us lease faster and deliver a better experience for both residents and teams.
What To Expect:
We’re rolling out enhancements across RentCafé to make your day-to-day easier, streamline leasing, and boost resident satisfaction.
Stay tuned for more details as we launch these updates, and as always, you will receive training first. Every change will be explained step-by-step, with the Software Support Team by your side.
Faster, Friendlier Leasing Workflows
Automated Applicant and Resident Communication
Automatic Application Screening
Faster Lease Preparation and Execution
Digital Renewal Offers in the Resident Portal
Jacob Adcock
Senior HRIS Analyst
Time with HRP?
9 Months
What do you love most about HRP?
What energizes me most is the opportunity to collaborate across different departments and witness firsthand the genuine excitement and passion each team brings to helping our company grow. Each department has its own unique perspective and energy and being able to tap into that collective passion while contributing to our shared success is incredibly rewarding. I also thrive on the variety of challenges that come my way – no two days are the same, and I love that I’m constantly learning, problem-solving, and adapting to new situations. It keeps me engaged and pushes me to grow both personally and professionally.
What do you do outside of Hawthorne?
My world outside of work revolves around my beautiful family! I spend most of my time with my wife Jamie Lynn and our two little ones – Emma Grace, who is 2 and will be turning 3 this September, and Asher William, who is 1 and will be celebrating his second birthday in November. There’s nothing quite like watching them grow and discover the world around them. Every day brings something new –whether it’s Emma Grace learning new words and expressing her personality, or Asher William taking those wobbly first steps and exploring everything he can get his hands on. I’m constantly amazed by how quickly they learn and change, and I treasure every moment we spend together making memories as a family. From weekend adventures to simple moments at home, these are the times that truly matter most to me and remind me what life is all about.
If you had 3 wishes, what would they be?
If I had three wishes, they would all center around what matters most to me.
First, I’d wish for more time to spend with my family creating those precious memories – more lazy Sunday mornings, more spontaneous adventures, and more opportunities to be fully present for all of Emma Grace’s and Asher William’s milestones.
Second, I’d wish to worry less and truly live in the moment. It’s so easy to get caught up in the “what-ifs” and future planning that sometimes I miss the beauty of right now – like Emma Grace’s giggle or Asher William’s curious expressions.
My third wish would simply be for more time itself – time seems to fly by so quickly, especially watching the kids grow up. If I could slow down time just a little, I’d savor every stage, every conversation, and every family moment just a bit longer. Ultimately, all three wishes come back to being more present and intentional with the people I love most.
YOUR ACHIEVEMENTS CELEBRATING
Corporate Promotions
Name Promotion From Promoted To
Antoinette Barber
Carter Gann
Deena Bowyer
Drake Jackson
Katherine Nayman
Kevin Huff
Michael Johnson
Zackery Keech
Property
Property Accountant
Property Accountant II
Community Manager
Property Accountant
Risk Management Associate
Software Support Specialist
Sr. Asset Manager Revenue Management
Resident Services Supervisor
Promotions
June - July June - July
Property Accountant II
Sr. Property Accountant
Area Manager
Property Accountant II
Sr. Risk Management Specialist
Sr. Project Coordinator Software Support
Director of Revenue Strategy
Regional Support Supervisor
Name Promotion From Promoted To
Alexandra Garcia
Anthony Diaz-Rebollar
Ashlin Lowell
Dale Beal
David Pulliam
Felisamcia Gelin
Gabrielle Markeson
Gregory Suggs
Ivan Copney
James Speight
Jasmin Rosa
Jeffrey Smith
Jennifer Briley
Leona Phillips
Luka Chapola
Matthew Tomaiolo
Olivia Thomas
Presley Widmar
Richard Littlefield
Ricky Corum
Ruben Cabrera
Sarah Shoemaker
Scott Histed
Stephanie Lyons
Tiffany Blackwell
Tyreek Johnson
Assistant Community Manager
Leasing & Live It! Specialist
Assistant Community Manager
Resident Services Technician II
Resident Services Technician I
Leasing & Live It! Specialist
Assistant Community Manager
Resident Services Technician II
Storage Assistant Manager
Resident Services Technician II
Leasing & Live It! Specialist
Resident Services Technician II
Leasing & Live It! Specialist
Leasing & Live It! Specialist
Resident Services Technician II
Leasing & Live It! Specialist
Leasing & Live It! Specialist
Leasing & Live It! Specialist
Resident Services Technician III
Resident Services Technician II
Leasing Manager
Leasing & Live It! Specialist
Resident Services Technician III
Assistant Community Manager
Assistant Community Manager
Resident Services Technician III
Community Manager
Assistant Community Manager
Community Manager
Resident Services Supervisor
Resident Services Technician II
Assistant Community Manager
Community Manager
Resident Services Supervisor
Storage Property Manager
Resident Services Technician III
Leasing Manager
Resident Services Supervisor
Assistant Community Manager
Assistant Community Manager
Resident Services Supervisor
Assistant Community Manager
Assistant Community Manager
Assistant Community Manager
Resident Services Supervisor
Resident Services Supervisor
Assistant Community Manager
Assistant Community Manager
Resident Services Supervisor
Community Manager
Community Manager
Resident Services Supervisor
Your Career Path Completions
June - July
Employee
Alton Hunt from West End at Fayetteville
Elizza Marut from West Park
Felisamcia Gelin from Fairways of Carolina
James Farrell from Hawthorne Waterside
James Speight from Evolve at the Pines
Javon Frazier from Seapath on 67th
Johnny Coley from Hawthorne at Horse Pen Creek
June - July
High Roller Achievements
Hawthorne High Rollers is a leasing reward program designed to encourage exceptional leasing results by providing a bonus program that increases recognition and compensation for sales ability.
Employee
Airiona Baldwin
Alyssa Martinez
Anthony Diaz-Rebollar
April Kilgore
Bonnie Levin
Breanna Goodman
Crystal Simmons
Elizabeth McGovern
Isaiah Gray
Jennifer Brock
Kaitlyn Tomer
Lacey Watford
Lenissa Ortiz
Maya Spruille
Paul Jones
Ralynn Hayes
Samantha Herndon
Shaniya Kindle
Tessa Schmidt
Tyrel Farnum
Community
Belmont Apartments
Hawthorne at Kennesaw
Polo Village
Hawthone at New Centre
Junction at Antiquity
Hawthorne at Oleander
Legacy at Fire Tower
Hawthorne at the Greene
Meridian at Broad Street Market
Wynslow Park
Hawthorne Palmetto
Ascent of Palm Bay
Hawthorne Crestview
Retreat at Juban
Meridian at the Port
Legacy at Fire Tower
Hawthorne at Horse Pen Creek
Yester Oaks
Hawthorne at Oleander
Waterford
Deena Bowyer
Welcoming Hawthorne Babies
Aubree Charlotte Jones
Proud Parent: Andrew Jones, Construction Manager at Hawthorne Construction
Andrew’s second child, Aubree Charlotte Jones was born in June 2025. She is happy and healthy!
Waylon Cru Foutz
Proud Parent: Sam Foutz, Assistant Community Manager at Wynslow Park
Waylon Cru Foutz was born on June 10th, 2025. Sam and his wife met while working in the country music business in Nashville, TN and that is where the name Waylon comes from. The name also means “courageous fighter” as he is their miracle baby. Waylon is a ball full of energy, constantly moving and already trying to communicate.
Aberdeen Curtis
Proud Parent: Brittney Curtis, Community Manager at Hawthorne Waterstone
Aberdeen Curtis was born on March 23, 2025. She loves giggling, boat rides, spending time with her two dogs, and enjoying time outside in the garden.
Troy Everett Ambrose
Proud Parent: Arianna Ambrose, Community Manager at Hawthorne at Brightwood Farm
Troy Everett Ambrose was born on February 24th, 2025. He made his grand entrance right before the Leadership Conference. He is a proud honorary member of the Hemmings Heroes. He is pictured in a onesie that was a gift from Arianna’s Regional Manager, Brette Hemmings from the SOAR Conference.
Harper Cockman
Proud Parent: Morgan Cockman, Sr. Property Accountant at Corporate
Harper was born on April 21st, 2025 which is also Morgan’s one-year wedding anniversary. Harper is learning to laugh and has the most beautiful smile.ector
Georgia Rae
Proud Parent: Michael Coll, Regional Support Supervisor at Corporate
Ms. Georgia Rae was born on July 16th, 2025, at 10:53am. She weighed 7 pounds, 10 ounces and was 20 inches long!
Tilly Evans
Proud Parent: Mariah Bennett, Leasing & Live It Specialist at Hawthorne at Lily Flagg
Tilly Evans is 4 months old. She loves smiling, giggling and is the happiest little girl!
Welcoming Furry Friends
Lulu
Proud Owner: Bailey Sagen, Leasing & Live It Specialist at Evolve Huntersville
Meet Lulu, the newest addition to Bailey’s family!
Zucchini
Proud Owner: Ashley Blaker, Assistant Community Manager at Luxe at Market Common
Zucchini is an 8-week-old Golden Retriever, weighing about 10 pounds. He was welcomed home by his big sister Melon on July 13th! His nicknames are Zuk/Zuki for short.
Beau
Proud Owner: Christine Gamba, Leasing & Live It Specialist at Stallings Mill Apartments
Beau is an 8-week-old Aussie Doodle. He is the sweetest boy in the world!
Jersey
Proud Owner: Julie Flores, Community Manager at Integra Woods
Jersey is a playful Siberian Husky living his best life in sunny Daytona Beach, Florida with his family. His favorite pastimes include chewing on his favorite balls, chasing his own tail, and playfully pestering his puppy pals. He brings endless energy and joy to the household!
Hazel
Proud Owner: Tiana Jackson, Assistant Community Manager at Meridian at North Hills
Hazel got her name from her beautiful hazel eyes. She is just a few months old and loves photoshoots!
Papa Bear
Proud Owner: Dawn Gabriel, Community Manager at Main Street Square
Papa Bear is a rescue from a local organization called Saving Grace. He is 3 years old; believed to be part Dachshund and part Catahoula. Weighing about 35 pounds, he is short and stout but very strong. He’s uber-energetic, full of love and full of speed (especially when chasing a squirrel)!
Lady
Proud Owner: Dani Gray, Assistant Community Manager at 18 Watercress Green & The Cottages
Lady is Dani’s second Pomeranian. Lady is the boss and has a super vibrant and brave personality. She is the leader even though she is the baby. She loves to chase her sister around the house, and if she hears a wrapper crinkle, she is immediately at your feet looking up at you.
Five Star Resident Reviews
Egret Landing By:
Anne Marie Conigliaro / Google
Living at Egret Landing in Calabash has been a great experience. From day one, Sue, the Community Manager, along with Leasing Agents April and Michele, made me feel welcome and well taken care of. They’ve been incredibly responsive, professional, and genuinely kind—always quick to follow up and make sure everything was handled properly. As with any new construction, there were a few bumps in the road, but everything was addressed quickly and to my satisfaction. The two maintenance gentlemen, both named Ron, were fantastic. They showed up promptly, were courteous, and got things done without hassle. The community itself is very quiet, which I love. It’s peaceful here, and the area is really nice—clean, well-kept, and surrounded by friendly neighbors and great amenities. It’s the kind of place where you can truly relax and feel at home. We really enjoy sitting on our back patio watching the resident egret and ducklings in the pond. If you’re looking for a calm, welcoming place with a team that truly cares about your experience, I highly recommend Egret Landing. Plus, it’s close to many great restaurants, shopping and golf.
Hawthorne at the Pointe By:
Ayanna Mitchell / Google
Having been here since May of 2023, it has been a lovely time living here! Not only is the community beautiful with the nature trail, overall landscape, no smoking policy, and superb cleanliness of the area, but the team here is wonderful! Olivia and Kassidy do an amazing job with management! Both are so sweet, understanding, relatable and will get the job done with whatever you need help with! Andrew, Keat, and Dylan are some wonderful gentlemen with great humor, care, and amazing maintenance men all around! Just to say in all so I won’t write an essay here, this place is phenomenal! Recommend staying here if you love a clean community, enjoy community events, being able to walk within nature, and the quietness!
Meridian at Ten Ten By: Anonymous / Apartments.com
I am consistently blown away by the exceptional service provided by the maintenance team. They are incredibly responsive, often arriving to address issues within minutes of a request. Their professionalism is unwavering, and they are true experts who not only fix the problem but do so efficiently and thoroughly. They always go above and beyond, leaving the area cleaner than they found it. This level of dedication gives me genuine peace of mind and is a tremendous asset to our entire community. Thank you for your outstanding work!
Hawthorne at Bay Forest By: Anonymous / Apartments.com
As a military brat who moves regularly, this is one of the best locations I’ve been in. Like many, I work in the area and like to avoid traffic. The neighborhood is very nice and peaceful. The community is nice for singles and families. The pool area is VERY nice. The cookout area all around it, the TV in the back, the gaming all around it are better than every other apartment I’ve ever lived in. The indoor gym is very nice, and going during the lunch break, it is easy to be alone for those who do supersets. The indoor golf simulator and other gaming machine is great but one of the main benefits of the apartments is that it is just off of a golf course – The Bay Forest Golf Course - where you must live in La Porte to get a great discount on membership. Depending on the building you live in, you may even have a great view of some holes. The Management and Maintenance teams are very nice and helpful. Close to the water and great parks around. All around a great location.
Live It Stories
Douglas, a resident at Hawthorne at the Carlyle, hadn’t been heard from in some time, prompting concern from a close friend who came to the leasing office. Lisa Ross, the Community Manager, immediately went to check on him. When she arrived at his apartment, she couldn’t get in—the security deadbolt was locked from the inside.
Shortly after, Lisa learned that Douglas had suffered a shoulder injury and collapsed in his bathroom after his blood pressure dropped. He had been unable to get up or call for help and had been lying there for nearly 24 hours. Despite knowing he was inside—his phone could be heard ringing and the locks were still engaged—police initially said they couldn’t force entry due to policy.
Lisa refused to give up. She urged the officer to call the fire department and insisted that getting to Douglas was more important than any potential damage to the door. When firefighters arrived and broke it down, they found Douglas on the bathroom floor. He was immediately rushed to the hospital, underwent surgery, and is now on the road to recovery.
After returning home, Douglas visited the office to personally thank Lisa, telling her, “You saved my life.”
This experience is a powerful reminder that property management is about more than just maintaining homes. It’s about showing up for people, caring deeply, and being a lifeline when it matters most. That’s what it means to Live It.
Hawthorne at the Carlyle
Live Fit Tips
Make These Food Swaps for a Healthier You
In today’s fast-paced world, processed foods in wrappers and cans surround us. By making small changes, like swapping processed foods for whole foods, we can transform our health and well-being in big ways.
Why Whole Foods & Why They Are Better For You
A whole food is a food that is close to its natural, unprocessed state.
Five Benefits of Replacing Processed Food:
• Improve digestion
• Enhance energy levels
• Increased intake of healthy vitamins
• Reduces risk of chronic diseases, such as heart disease and diabetes
• Lowers high blood pressure
How Can You Spot The Difference?
Processed Food
• Contains five or more ingredients
• Added sugars, salt, and fats (trans & saturdated fats)
• Often found in the center aisles of the store
• Come in boxes, bags, or cans
Whole Foods
• Found around the perimeter of the store (produce, meat, dairy sections)
• Usually don’t have an ingredient list—or if they do, it’s one item (e.g., “Ingredients: almonds”)
• No added sugars or artificial flavors
Remember, fewer ingredients = better. Start with one small change—every swap counts. Your body will thank you, and it will be ready to take on the Fall Live Fit Challenge coming soon!
Hawthorne Voices
A key element of Hawthorne’s success is a continual improvement in our processes, programs, and company in general. These improvements can only happen with YOUR valuable feedback! While we cannot implement every suggestion that is submitted, we do review every suggestion. Below is a suggestion that was submitted that has now been put into place!
“Would it be possible to have Yardi set up to where it automatically puts a memo in a resident’s account whenever we send a late letter?”
Yardi has developed a custom task that will now automatically add a memo to a resident’s account whenever a late letter is generated. This enhancement will run daily and ensure the appropriate memo is attached to all applicable resident records once the scheduled task completes.
When generating late letters moving forward, you will want to check the box for “Attach Reports” as shown to the right.
This action will auto save the late letter under the resident attachment page as normal:
It will also automatically generate a memo with the date the late notice was sent , the type of late notice and the user generating the notice. This memo is going to auto default to “Collections” Memo type. This is necessary in order for the memo to reflect on the Resident Delinquency Summary w/Memo’s Report:
Resident Delinquency Summary w/Memo’s Report:
If you have any questions about this enhancement or need assistance, please enter a support ticket at www.hrpsupportguru.com and our team will be happy to help!
Suggestion submitted by
Brittney Stevenson Community Manager at Hawthorne Horse Pen Creek
Keep the feedback coming, we want to hear from you!
MANAGEMENT CORNER HAWTHORNE
Let’s Talk Talent!
Overcoming AI-Generated Resumes: Hire with Confidence
There is no denying that Artificial Intelligence (AI) is reshaping hiring — and that means over polished, exaggerated resumes are on the rise! But with the right strategies, we can hire the right candidates quickly and with confidence.
A recent Canva survey of 5,000 job seekers found 45% have used AI to create or enhance their resumes. That’s why it’s critical to:
• Read resumes closely for overly polished, generic language.
• Get candidates into in-person interviews early.
• Compare resume details with their real-time responses.
Ask better questions: Our new Interview Guides help you move past scripted answers with reallife examples. The interview guides also have questions specific to each individual position making it easy to gauge their actual skills and abilities.
Leverage references: Our Reference Check Guide goes beyond the traditional employment verification and asks questions that help uncover how reliable they are, how they work on a team and how they show up to work. Find the Reference Check Guide in UKG Learning!
Bottom line: AI is here to stay, but by digging deeper, asking smarter questions, and using our tools, we can hire people who are not just great on paper, but great in person!
In our most recent Webinar Wednesday, Zina Swisher shared more actionable strategies for navigating AI resumes and feeling more confident in your hiring to fill positions quickly! Click here to watch the recording!
Have more questions? Reach out to the Talent Acquisition team for more information at TAdept@hrpliving.com.
What It Takes to Be a Great Leader
At Hawthorne, we believe leadership is about more than titles — it’s about how we show up for our teams, our communities, and our future. That’s why we’re spotlighting an inspiring TED Talk from leadership researcher Roselinde Torres: What It Takes to Be a Great Leader.
Drawing on 25 years of studying leaders around the world, Torres shares what separates good leaders from great ones in today’s world. She challenges us to ask ourselves three key questions:
• Am I looking around corners? — Anticipating change instead of reacting to it.
• How diverse is my network? — Surrounding ourselves with voices and perspectives different from our own.
• Am I courageous enough to leave the familiar behind? — Being willing to step into new paths that push us forward.
Her message is a powerful reminder that leadership is a practice of growth, courage, and connection — values we strive to live out every day at Hawthorne.
July - August 2025
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