Edition 28 2016

Page 1

The interview

Mariá Zarraluqui

HOTELIER INDONESIA HOTELIER INDONESIA HOTELIER COMMUNITY | JOBS | EVENTS | HOSPITALITY NEWS | SUPPLIERS | MAGAZINE | WWW.HOTELIER-INDONESIA.COM EDITION 28TH/VOL XIII/2016
Vice President of Global Development for Melia Hotels International Group
16
- 18 MARCH 2017
Bali INTERFOOD BALI 2017 The 3rd International Exhibition on Food & Beverage Products, Ingredients, Hospitality Products, Technology and Services BALI HOTEL & TOURISM 2017 The 3rd International Exhibition on Hotel & Tourism BALI WINE & SPIRITS EXPO 2017 The International Exhibition on Food, Wine and Spirits in Bali INTERFOOD BALI 2017 THE FOCUSED PLATFORM FOR INTERNATIONAL FOOD, HOTEL, TOURISM & HOSPITALITY EXHIBITION IN BALI BALI-INTERFOOD.COM Exhibition Organizer Supporting Ministry Supporting Associations Kementerian Perindustrian REPUBLIK INDONESIA APTINDO Asosisasi Produsen tepung Terigu Indonesia Bali Inter DISCOVER MORE
Bali Nusa Dua Convention Centre - Indonesia
TOURISM TOURISM
THE KINGDOM’S PREMIER HOSPITALITY EVENT With 30 million tourists by 2025, new hotel developments, and the number of local and international restaurants on the rise; hoteliers, restaurateurs, and business owners need to get creative! Source international products from the biggest global brands, discover innovative and cost effective service solutions and network with industry peers at The Hotel Show Saudi Arabia. FREE ENTRY thehotelshowsaudiarabia.com/register/ REGISTER ONLINE FOR WHY VISIT? MEET hundreds of regional and international suppliers SOURCE high quality products and solutions displayed by 100s of global brands DISCOVER new technology and learn about the latest trends NETWORK with over 4,000+ industry peers within the hospitality, F&B, leisure and entertainment industries and exchange best practice 100% HOSPITALITY FOR THE HOTEL, RESTAURANT, CAFÉ AND FOODSERVICE INDUSTRY ORGANISED BY CO-ORGANISED BY HOST VENUE CO-LOCATED WITH SUPPORTED BY KNOWLEDGE PARTNER ASSOCIATION PARTNER

HOT COVER

Mariá Zarraluqui - The interview

Mariá Zarraluqui The interview

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HOT |

Brief

Dear Hotelier Indonesia Readers,

Amazing year in 2016, will be soon over and we are all have to be ready to face the year of 2017.

Let’s start with Mariá Zarraluqui (Vice President of Global Development for Melia Hotels International Group) interview on Page 26. She will explain how to observe and discover a new & poten tial market for Meliá Hotels International that can enter.

AHTIC | ASIA HOTEL & TOURISM INVESTMENT CONFERENCE - SRILANKA 2016 was successfully held by Bench Events’ , see the conclusion here on Page 44

In HotSpa section we have Spa Alila which is committed to providing treatments blending ancient Asian healing techniques with age-old beauty recipes that feature the curative benefits of fresh, natural, and quality ingredients. Check yourself here on Page 54

See what Swiss-Belhotel International’s Chairman and President Gavin M. Faull said about THE NEW CONNECTED AND BUDGETFRIENDLY SWISS-BELEXPRESS KUTA on Page 64

And.... many other information that you, as a hotelier need to know.

Well then , I hope you like it. Send your comments and idea if you have one , simply send your email direct to me at : herysudrajat@hotelier-indonesia.com Enjoy reading. More to come and Happy New Year 2017 !!!

Website : www.hotelier-indonesia.com | Email : info@hotelier-indonesia.com Follow our twitter : @hotelierindo | Facebook : Hotelier.Indonesia

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EDITOR-IN-CHIEF Hery Sudrajat Advertising +62.812.1978.1196 sales@hotelier-indonesia.com
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INDONESIA HOTELIER COMMUNITY | JOBS EVENTS HOSPITALITY NEWS SUPPLIERS MAGAZINE WWW.HOTELIER-INDONESIA.COM EDITION 28TH/VOL XIII/2016
Editor In Chief | Founder Hery Sudrajat
HOTELIER

CONTENTS

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54 31 20
HOTELIER INDONESIA | 28th | Vol 13 | 2016 | www.hotelier-indonesia.com • 7 20 HOTS ZONE : Chris & Charly’s Chocolate Factory Opens at Nihiwatu 26 50 26 HOTS INTERVIEW : Mariá Zarraluqui 31 HOTS BUSINESS : TAUZIA Hotel Management Announces Groundbreaking Expansion with the First YELLO Hotel in East Nusa Tenggara 50 HOTS ZONE : Feel On Top Of The World At Agra The Highest Rooftop Lounge In Central Java 54 HOTS SPA : Spa Alila Stellar Retreats And Wellness Journeys
8 • HOTELIER INDONESIA | 28th | Vol XIII | 2016 | www.hotelier-indonesia.com » p.72 » p.16 » p.32 » p.44 Meliá Hotels International Launches Its Business Results through September 2016 Introducing Asia’s Luxury Destination Club “Afini” LOUVRE HOTELS GROUP WINS AWARD FOR LEADING GLOBAL HOTEL CHAIN IN INDONESIA AHTIC Conclusion: Sri Lanka brims with potential but success depends on political leadership
HOTELIER INDONESIA | 28th | Vol 13 | 2016 | www.hotelier-indonesia.com • 9
46 60
CONTENTS
New Luxury Lifestyle Hotel Opens in Vibrant Downtown Miami
MANDARIN SUITE WINS INDONESIA’S LEADING HOTEL SUITE IN THE 23RD ANNUAL WORLD TRAVEL AWARDS 2016

HOT

events CALENDAR

FEATURED 2017 EVENTS /

FEB

MAR

HOSPITALITY INVESTMENT CONFERENCE

PHILIPPINES 16 – 17 FEBRUARY 2017

INTERNATIONAL FURNITURE FAIR

SINGAPORE | IFFS 9-12 MARCH 2017 SINGAPORE EXPO

MAR

EXPO CLEAN | LAUNDRY EXPO 2017 23-25 MARCH 2017 JAKARTA INTERNATIONAL EXPO

MAR

CAFE ASIA EXPO 2017 2-4 MARCH 2017 MARINA BAY SAND SINGAPORE

MAR

HICAP UPDATE 2017 MARCH 14-15 PAN PACIFIC SINGAPORE

THE HOTEL SHOW SAUDI ARABIA 4-6 APRIL, 2017 APR

APR

GLOBAL RESTAURANT INVESTMENT FORUM (GRIF) 2017 10-12 APRIL 2017

FAIRMONT THE PALM, DUBAI

APR

HOSPITALITY INVESTMENT CONFERENCE

INDONESIA 26-27 APRIL 2017 JAKARTA

MAY

MAY

HOSPITALITY INVESTMENT CONFERENCE

VIETNAM (12 MAY 2017)

MYANMAR HOSPITALITY & TOURISM CONFERENCE 2017 MAY 15, 2017

MAY

JUL

HOSPITALITY INVESTMENT CONFERENCE

CLMVT 2017 MAY 18-19

INDONESIA GASTROFEST 2017 – A GASTRONOMICAL JOURNEY & BEYOND JULY 21-23 2017 ICE SERPONG BSD CITY

AUG

THE HOTEL SHOW PHILIPPINES 2-5 AUGUST 2017 PHILIPPINES

AUG

SEP

HOSPITALITY INVESTMENT CONFERENCE INDIAN OCEAN 2017 AUGUST 16-17

HOSPITALITY MANAGEMENT TOURISM & FOOD INDUSTRY CONFERENCE 2017 EXPO APAC SEPTEMBER 6-8 GRAND INNA BALI

SEP

THE 15TH CHINA INTERNATIONAL HOSPITALITY SUPPLIES FAIR SEPTEMBER 9, 2017

SEP

THE LEISURE SHOW 18-20 SEPTEMBER, 2017 DUBAI WORLD TRADE CENTER

SEP

THE HOTEL SHOW DUBAI 18-20 SEPTEMBER DUBAI WORLD TRADE CENTER

SEP

TEXCARE ASIA 2017 SEPTEMBER 27-29 , 2017 SHANGHAI NEW INTERNATIONAL EXPO SHANGHAI 201204, CHINA.

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POST YOUR NEXT HOSPITALITY RECRUITMENT HERE FOR FREE www.hotelier-indonesia.com/jobs HOTELIER INDONESIA | 28th | Vol 13 | 2016 | www.hotelier-indonesia.com • 11 HOTELIER INDONESIA IS PROUD TO BE AN OFFICIAL MEDIA PARTNER FOR ALL THE HOSPITALITY EVENTS SINCE 2012. FOR MORE DETAILS PLEASE SEND YOUR EMAIL TO INFO@HOTELIER-INDONESIA.COM

Cloud Technology is Reshaping the Hospitality Industry

The hospitality industry has been dependant on traditional legacy Property Management System (PMS) for a long time. The term “tra ditional PMS” refers to client-server technology where the PMS is hosted on local server(s) - on premise. This concept requires high investment cost for servers, network wiring and other technological infrastructure such as server room, UPS (Uninterrupted Power Supply) etc. to support the system. It also brings recurring cost, effort for maintenance and system upgrades as well as hardware replacement. Looking on these aspects, we can conclude that nowadays the traditional PMS is more suitable for large-scale proper ties.

Due to today’s technology advancement and internet connection, nowadays the PMS can be delivered as a cloud based solution. The cloud technology can bring many advantages to the hotel business and is increasingly becoming a preferred choice especially in the small and mid-size segment.

A cloud PMS can beat a traditional PMS for following reasons:

One main factor is the savings on investment cost and recurring maintenance expenses. Traditional PMS requires physical hardware equipment which cloud based system does not. By using a cloud PMS there is no need for on-site servers and related equipments. Cloud technology is also flexible in terms of scaling up or down the server specification. The server-less concept also means, that the hotel will save space and energy consumption. The cloud concept also enables automatic software upgrade, whereas the traditional PMS requires onsite visits from specialized technicians for the upgrading. A local hosted PMS needs to be babysit by in-house high level IT staff, compared to cloud PMS where this effort is taken care of by the provider.

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HOT | solution

Another benefit of using Cloud PMS is the efficiency of the system deployment due of the elimination of physical server installa tion – saving time, effort and cost. The traditional PMS is dependent on physical server hardware which can suffer delays in the delivery time. It also requires more days and effort for the onsite setup and installation which means additional engineering cost.

To access information on legacy PMS a user must be on local desktop which means that hotel staff is always tied to their desk. Travelling Hotel Owners and -Executives will be offline while being away and to be able to retrieve information, one will need it to be emailed from a hotel staff member. Cloud PMS is easy to access from anywhere and at anytime as long there is internet con nectivity. Hotel staff can freely move around the property servicing guests face-to-face and bringing an enhanced guest experi ence. This also means that the Executive Level can always be online, monitor operation and performance, access reports to virtual manage the hotel on the go. Cloud software is also flexible to be accessed from any device such as desktop, laptop and mobile tablets etc.

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Some hoteliers may have still have mixed feelings about cloud security which may be caused by the perception of new technologies and fear of what we do not understand. But in fact, cloud provides highest security where the data is managed at high-end data centers. It runs on secured servers with multiple failovers and redundancy mechanism to guarantee uninterrupted service. Cloud Server Providers are specialized in data safety while implementing highest and newest security standards. Compared to on premise system hosting where the security and data back-up really depends on the internal set-up. The in-house infrastructure also ages and becomes weaker over a period of time making it easier to fall behind and vulnerable of security breaches.

Cloud PMS beats traditional PMS every time when it comes to investment and ongoing maintenance costs. While legacy PMS requires costly infrastructure for hardware and networking as well as software licenses and –maintenance, Cloud PMS requires no physical hardware equipment and offered as SaaS (Software as a Service) it moves CapEx to OpEx. Based on Pay-as-you-go concept, Cloud PMS offers more flexibility compared to legacy PMS where once you have signed, you are stucked. Cloud PMS also guarantees monetary benefits on the maintenance since there is no need for high level, expensive IT staff(s) since software maintenance is done online. To maintain a whole on-premise system, an IT team must be organic in the hotel at a high cost.

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Hotel Tech Live does just this: over two days under one roof, the event will present visitors with an unprecedented cutting edge suppliers designed to create a truly unforgettable experience from the innovators behind these

industry-transforming solutions.

The exhibition will deliver an exclusive schedule of seminars, debates, demonstrations, and interactive features presented by the industry’s most prominent visionaries.

MARKET TO OVER 3,000 HOTEL OWNERS IN 2 DAYS 26 & 27 SEPTEMBER 2017 EXCEL, LONDON PROVIDING A VISION INTO THE FUTURE OF THE
INDUSTRY
HOTEL
BOOK YOUR STAND NOW C O N T A C T E M I L Y H A R F O R D A T E M I L Y . H A R F O R D @ P R Y S M G R O U P . C O . U K O R C A L L 0 1 1 7 9 3 0 4 9 2 7
Running Alongside:
16 • HOTELIER INDONESIA | 28th | Vol XIII | 2016 | www.hotelier-indonesia.com Introducing Asia’s Luxury Destination Club “Afini”
HOT | Spot leisure

Exclusive club creating tailored luxury travel experiences for discerning members

Afini is pleased to introduce today a new definition of luxury travel through the launch of Asia’s only luxury destination club. Based on the proven success of similar models in America, Afini is a members - only club that provides Asia’s affluent travellers with numerous privileges, including access to a diverse portfolio of multi - million dollar private residences located in top resorts ; partnerships with iconic hotel brands in major metropolitan mar kets ; exclusive access to premier events ; and customized bene fits available for use at any time.

Afini’s greatest value is created through its service, as members receive a dedicated, highly trained Lifestyle Consultant who personalize every component of a trip before departure, and an on-site concierge who ensures each detail is perfectly execut ed,allowing members to travel stress-free and to create unfor gettable experiences with family and friends–all at an exceptional value.

To enjoy Afini, members pay a one-time initiation, an annual renewal fee and then discounted nightly rates, with no limits on the amount of days traveled. To commemorate its launch, Afini is offering a limited number of founder memberships at a reduced initiation fee.

Solid Leadership and Financial Backing

Afini boasts a leadership core that is unrivalled in the travel industry and traces its evolution to the established and success ful luxury destination clubs concept in America. CEO John Blanco has acquired a passion and solid understanding of the luxury hotel business over the past 20 years.

Having mainly worked with Ritz-Carlton Hotels during his career, Blanco most recently oversaw operational performance of seven luxury hospitality assets in the Indochina Land portfolio.

COO Martin Pucher brings with him over 20 years of experience leading highly successful teams that repeatedly demonstrate strong results and value creation. Most recently as Founder and COO at Inspirato, he led Operations and Technology, for the world’s fastest growing and largest luxury destination club.

CFO Ben Rule is an established finance and real estate profes sional with a background in the luxury destination club and investment banking industries . As a key member of the startup team, he brings more than 12 years of experience at Exclusive Resorts and Inspirato to oversee Finance, Strategy and Property at Afini . Afini has completed an initial funding round,and is backed by a diverse group of investors located around the world. This investor group brings unmatched insight and relationships across the hospitality, real estate, travel and investment indus tries, providing Afini with extensive resources to support its growth across Asia.

Exquisite Residences at Exceptional Value

Afini’s curated residences are situated in prime beach, mountain and city destinations .Ideal for families and groups, Afini resi dences are beautifully appointed, have multiple bedrooms with plenty of space for everyone to enjoy, along with luxurious ame nities such as private pools, Italian linens, a proprietary package of operating supplies designed to ensure a consistent experience across properties, and access to nearby resorts or clubs.

For occasions when larger villa accommodations are not required, or to give members access to remote destinations, Afini has securedexclusive partnerships with iconic hotels, ensuring that our members have access to a wide range of only the best prop erties and locations. As Afini controls and manages its residence collection exclusively, only members can book these properties at nightly rates averaging 15 % -45 % below market rates.

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18 • HOTELIER INDONESIA | 28th | Vol XIII | 2016 | www.hotelier-indonesia.com HOT | Spot leisure Asia’s Luxury Destination Club “Afini”
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20 • HOTELIER INDONESIA | 28th | Vol XIII | 2016 | www.hotelier-indonesia.com HOT | Zone Chris & Charly’s Chocolate Factory Opens at Nihiwatu

Nihiwatu, the No. 1 Hotel in the World voted by Travel + Leisure, is pleased to introduce the opening of Chris and Charly’s Chocolate Factory inviting all chocoholics to indulge in the experience.

Through Nihiwatu’s own chocolate fac tory, Chris and Charly have invited the Sumbanese to work together initiating the use of local cacao and coconut palm sugar as main ingredients.

Nihiwatu welcomes its guests to visit Chris and Charly’s chocolate factory with free access to both the factory and the playground. The chocolate factory pro duces 3 types of chocolate bars: 65% Milk Chocolate Almonds & Raisins, 70% Dark Chocolate and 85% Dark Chocolate to match taste buds from every age. The chocolate bars are available for purchase at the Nihiwatu Gift Shop with contribut ing profits to The Sumba Foundation.

Inside the factory, guests can join live demonstrations and tastings with Nihiwatu’s own chocolate wizard explain ing the process of chocolate making from plant to chocolate bar. The chocolate factory is adjacent to the kid’s club at the resort with dedicated babysitters and activities. Both indoor and outdoor activities are provided, including board games, traditional Sumbanese dancing, Bahasa classes, organic garden and farm tours, scavenger hunts, sand castle mak ing, kid’s yoga and mask making from 10am-5pm daily.

www.nihiwatu.com

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Chris & Charly’s Chocolate Factory, Chris & Charly’s Chocolate Bar and Nihiwatu Resort

Texcare Forum Singapore

ended on a bright note

Texcare Forum Singapore, an affiliated event of Texcare Asia, successfully con cluded in the Lion City earlier this month and welcomed over 200 delegates from 11 countries and regions. Organised by Messe Frankfurt (Shanghai) Co Ltd and China Light Industry Machinery Association, the forum took place from 9 – 10 November in Singapore, consisting of a full-day confer ence addressing the Southeast Asian mar ket conditions and demands, as well as a factory visit to three local laundry plants.

Mr Richard Li, General Manager of Messe Frankfurt (Shanghai) Co Ltd, expressed: “The Texcare Forum is an integral part of Texcare Asia, which is renowned for offering a wealth of opportunities through business networking and knowledge exchange. In the past, similar events were successfully held in Hong Kong and Macau to connect industry players and foster understanding of the two cities’ laundry markets.

This year’s forum was strategically held in Singapore, a promising market landscape that benefits from rapid regional econom ic growth. The synergistic collaboration of both the exhibition and forum under the Texcare brand encouraged industry peers to capitalise on market opportunities and reshape the business agenda of the indus try altogether.”

Supported by the Singaporean govern ment, the forum received the presence of Mr Lim Swee Say, the Minister for Manpower, as the Guest of Honour. He shared the current industry conditions and challenges posed by the progressive shortage in manpower and an aging work force. The event organisation was also fostered by two Singaporean organisa tions, the Employment and Employability Institute (e2i) and the TCA Textile Care Training Centre, as well as backed by the VDMA Garment and Leather Technology from Germany.

Collectively, over 200 local and interna tional industry professionals from the equipment manufacturers, laundry and dry cleaning businesses, hotel and health care sectors, research institutes and public agencies were in attendance.

Commenting on the event, Mr Gilbert Tan, CEO of e2i said, “In today's fast-changing business environment, innovative ideas to improve productivity are one of the key differentiators and catalysts to prog ress in a new manpower-lean landscape. Understanding the fact that SMEs are an integral part of our economy, e2i is committed to act as an enabler to assist progressive SMEs in re-designing jobs and tapping into technologies to transform. We are pleased that Texcare Forum Singapore is a truly international platform that con nects us with the overseas experts, who are potentially our partners helping us take our businesses to the next level.”

Representing the commercial laun dry business in Singapore, Mr Poh Wee Yong, Asst. General Manager, Projects & Engineering in Systematic Laundry & Uniform Services Pte Ltd shared his insights on the topic of “Reinventing Laundry Business with RFID Technology”. He was impressed by the results. “It is our pleasure to give a presentation on our views at Texcare Forum Singapore, which is so well organised. Besides delivering my speech, I can learn about what is going on around Asia by meeting participants from China, Hong Kong, Taiwan and around the world. The panel discussion also encour ages us to set goals of what needs to be established now.” He added:

“It is essential to meet a pool of suppliers since they may have different strengths. And through this forum, leading suppliers are gathered under one roof so that we can better understand how new solutions work and explore the possibility of having different systems and equipment inte grated and applied in our factories. The forum is very rewarding.”

In addition to the focus on the Singaporean market, the forum invited esteemed speakers from the Philippines, Indonesia and Malaysia to deliver the market overview of their respective coun tries. Mr Virgilio Sia, Chairman / CEO of Versia Corporation (the Philippines) was one of the members in the line-up. “The laundry business in my country is in an early development stage.

Texcare Forum Singapore serves as a valu able chance to elaborate on our expecta tions, particularly from the hotel suppliers’ point-of-view, to numerous industry peers and potential partners. The event is interactive and I have had interesting conversations with many attendees who gave me feedback on my speech. As a newcomer in the industry, there is a lot for me to learn and I am glad that I have actually learnt a lot during the event,” Mr Sia remarked.

Coupled with the forum, a mingling area was set up in the neighbouring hall to offer manufacturers and sales agents an extended sales opportunity. Long-term exhibitor at Texcare Asia, Jiangsu Sea-lion Machinery Group (Corp) from China, also signed up for this event. Mr Congxun Wu, the company’s General Sales Manager expressed: “Texcare Asia is a significant communication platform, which enables us to reach our existing partners and meet new ones. Since the exhibition takes place every two years, we are delighted that the forum is held in between each edition to help us maintain and even expand our sales network in some specific regions in Asia. During the event, I have talked to several existing local clients to learn about their feedback. It means a lot to our devel opment and through this activity we can collect their in-depth ideas in an easy and timely manner.”

After Singapore, Shanghai will once again become the focus of the international laundry and dry-cleaning industry as the next edition of Texcare Asia is set to com mence at the Shanghai New International Expo Centre in China. Running from 27 – 29 September 2017, the fair is expected to occupy an expansive space of 17,000 sqm, housing around 160 exhibitors from around the world. Texcare Asia is a bien nial event organised by Messe Frankfurt (Shanghai) Co Ltd and China Light Industry Machinery Association. It is also a sister event of Texcare International. Every four years, Texcare International – the world market for modern textile care – provides an international venue for the textile-care sector in Frankfurt, Germany. The next edi tion of Texcare International will be held from 20 – 24 June 2020.

For further details, please visit www.tex tile-asia.com / www.texcare.messefrank furt.com, or email to texcareasia@china. messefrankfurt.com

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Jakarta International Expo - Kemayoran www.expo-clean.com @expo_clean expocleanind @expo.clean Principal Partner : Platinum Partners : PT. MEDIA ARTHA SENTOSA T : +62 21 5835 4654 F : +62 21 5830 1097 E : info@mediaarthasentosa.com
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The interview 26 • 13 | 2016 | www.hotelier-indonesia.com HOT | interview
Mariá Zarraluqui
Vice President of Global Development for Melia Hotels International Group

Hotelier Indonesia: Q&A The Interview with Mariá Zarraluqui

1. We understand that you have signed more than 110 hotels worldwide over the last 3 years, how do you observe and discover a new & potential market (a destination or a country) that Meliá Hotels International can enter?

We take a strategic, long-term perspective to achieve sus tainable growth. International expansion has always been and will remain a fundamental basis of our strength. Meliá Hotels International was the first international company to open a hotel in Nusa Dua (Bali) and was also one of the pioneers in several leading destinations in the Caribbean, such as Cancún, in México, and the Dominican Republic.

Before entering a new market, we will always do extensive research. These evaluations will give us a clear assess ment of the market volume, its growth potential – in the short- and long-term – as well as the infrastructure in the area.

And when we enter a new market, we make sure to align with strong local partners who have deep knowledge of the market. We have always sought symbiotic relation ships with partners that we can trust, and with whom we can build our success. In Indonesia we have done just that, where we still keep strong connections with our partners from 30 years ago.

2. What are the challenges the company faces when entering a new market and how do you overcome these challenges?

Entering a new market brings both challenges and oppor tunities. We must do extensive research before entering each new market or country, ensuring that we thoroughly understand how Meliá Hotels International best fits into this market and how we can position our properties in a beneficial and profitable manner.

As I mentioned before, it is essential to find strong local partners to help navigate the many challenges that accompany establishing a hotel in a new market.

3. We understand that Meliá has 7 different brands, each with their own distinctive fea tures. How do you identify and decide on a specific brand for a new hotel? Do you discuss with the property owner, or do you make the decision independently?

Meliá Hotels International has 7 different brands, this diversified brand portfolio allows Meliá Hotels International to target a wide variety of travellers, including business travellers and the new generation of millennials. For each demographic and psychographic segment, we have a hotel brand that will suit the expe rience customers are looking for and fulfill their expec tations. Thanks to such a brand strategy, Meliá Hotels International can not only differentiate from the rest, but also cater to a definite customer profile and gain their loyalty.

In addition, we always work closely with the property owners to ensure we are bringing the most appropriate brand to the target market. Each new hotel brings its own unique situation and circumstances and we decide on the brand based on an in-depth analysis of the market and what fits best for the particular property.

4. With 5 existing hotels in Indonesia and 10 more hotels in the pipeline, what makes Indonesia important for Meliá Hotels International? How do you regard the Indonesian market?

Indonesia is the most important market in APAC for Meliá Hotels International. Indonesia has always been closely linked to our global expansion strategy – we opened our first international hotel in the country more than 30 years ago.

We currently manage 5 hotels in the key destinations Jakarta, Bali, Yogyakarta, and Makassar. 10 hotels are cur rently in the pipeline that will add approx. 2,000 more rooms over the next two years in important destinations for both the international and domestic market such as Bintan, Surabaya, Lombok or Pekanbaru.

In the near future, one of our goals will be to establish clear brand positioning by developing tailored marketing plans that speak to both international and Indonesian audiences. We see a lot of potential in the hospitality industry in Indonesia and we look forward to expanding our operations in the country.

5. How does Meliá Hotels International see the growth of the hospitality industry in Indonesia?

The outlook for the Indonesian hotel industry is very promising. Aside from being Southeast Asia's largest economy, Indonesia has abundant natural resources and continues to be a key tourism hub.

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HOT | interview

These aspects have helped pave the way for increased tour ism in Indonesia. According to Indonesia’s Ministry of Tourism, the number of international visitors to Indonesia in 2016 has increased by 10 million when compared to 2015. Also, we can’t forget the domestic market that has been growing exponentially and reached more than 250 million trips since 2014. There’s also a healthy pipeline of hotel construction and the government has invested in building the requisite infrastructure to help support this growth.

We couldn’t be happier that the country as a travel destination is on the rise. Melia Hotels International has had the pleasure to be part of Bali’s development since the 1980s and we are excited to continue to grow alongside Indonesia in the coming years, work ing on consolidating our position in the country, which will drive efficiencies and capture greater market share.

6. What’s your strategy to make Meliá Hotels International become the main player in the industry in Indonesia?

Our development strategy for Indonesia, as with everywhere else in the world, is based on long-term partnerships. A proof of this is our strong relationships with some of our Indonesian partners, with whom we have been together for more than 30 years and manage hotels across Indonesia and Malaysia.

Our growth strategy focuses on achieving sustainable growth over volume, and identifying the right opportunities with the right partners in the right locations. Another facet of this growth strat egy is our commitment to invest in the renovation and reposition ing of our hotels.

Our philosophy and values as a family-grown company, and our impeccable track record over the years in hotel management con sistently make us the leading choice for hotel owners in Asia.

7. What are the core values of Meliá Hotels International? How do you communicate the core val ues to your team, partners and customers?

Meliá’s core values are founded on our family nature and val ues, honed over 6 decades in the industry. At our heart, we are Spanish company and we are deeply proud of our heritage. As a Family-grown and globally established hotel group, we have a passionate and attentive service culture inherited from our Spanish origin and we remain devoted to creating unique memo ries for our travellers in their home countries and beyond.

Our core values encompass the following: Service vocation: because our guest is our reason for being Excellence: because we do things right: with professionalism, efficiency and agility. Innovation: because we anticipate and evolve to be better every day. Proximity: because we love to share, listen, and feel Consistency: because we do what we say

Over the past 60 years, we’ve grown from a small company to a multinational group with nearly 100,000 rooms in 43 countries. Yet we’ve never lost our family spirit or values. It is precisely thanks to these values, and a united and talented team, that we have been able to achieve sustainable growth and maintain our global leadership.

From the very beginning, our Chairman and Founder, Mr. Gabriel Escarrer, had the aim to create shared values within the com munities, and we are proud to say that we have achieved this goal. We now have over 42,000 employees in 43 countries, and our efforts have been widely acknowledged. In June earlier this year, we earned the recognition of being the travel and hospitality company with the best reputation in Spain for the 4th consec utive year from the prestigious Business Corporate Reputation Monitor (Merco).

In each country that we operate in, we have embarked on a jour ney to design a consistent service culture across our brands, all in an effort to activate all guest touch points to deliver a unique and differentiated experience.

8. Lastly, what are Meliá Hotels International’s plans and targets for the Indonesian market in the next five years?

We remained committed to growing our presence in the Indonesia market. We will continue to grow our existing flagship brands in established tourism destinations in Indonesia including Gran Meliá in Bintan and Meliá in Lombok.

In addition, we will introduce new brands to cater to both demo graphic and psychographic travellers in the growing premium and upscale segments. We will be introducing two new brands in the country in 2017.

INNSIDE – Urban hotels, each with its own character, design and aesthetic, and very much a part of the local environs. These hotels will allow guests to effortlessly combine work with leisure during their stay.

INNSIDE Yogyakarta is set to open in July 2017 Sol House - Chic and stylish resorts in popular resort destinations that target the millennial generation. Beyond the amenities and great location, these hotels are also about the experience and connecting socially.

Sol House Bali Legian, will open in March 2017 With these new properties and brands, we aim to cater to a wider group of domestic and international travelers through a more diverse brand portfolio.

The upcoming pipeline for Indonesia properties includes 10 hotels: Sol House Legian, Meliá Bandung, INNSIDE Yogyakarta, Meliá Pekanbaru, Meliá Surabaya, Meliá Ubud, Meliá Lombok, Sol House Jimbaran, Gran Meliá Bintan, and Meliá Bintan.

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FACILITATING INVESTMENT DECISION-MAKING WITHIN THE RESTAURANT SPACE

The Global Restaurant Investment Forum (GRIF) facilitates investment decision-making within the restaurant space. The forum showcases the hottest restaurant concepts from around the globe and gives attendees a place of focus to connect with investors, owners, franchisors and senior hospitality professionals, assess the state of the hospitality industry and secure deals for the coming year. GRIF is proud to once again be powered by Michelin in 2017, enriching the event with its extensive network and world class chefs.

GRIF 2017 will again host a celebration of the brightest and best of the industry at the 2017 Global Restaurant Awards through partnership with The Caterer. The Global Restaurant Awards are an opportunity for the industry leaders to get together and celebrate those organisations that have shown innovation, vision and leadership in their businesses and concepts. Recognising the brands that have really engaged with their consumers through social media, technology, design or sustainability. www.restaurant-invest.com |

#GRIF17,
GLOBAL RESTAURANT INVESTMENT FORUM 10-12
2017 Fairmont,
POWERED BY ORGANISED BY REGISTER NOW! www.restaurant-invest.com/register GLOBAL RESTAURANT AWARDS IN ASSOCIATION WITH 161118 GRIF17 210x280.indd 1 18/11/2016 13:47
@GRIF_news | www.global-restaurant-awards.com
April
The Palm, Dubai,

WESTIN HOTELS & RESORTS UNVEILS BESPOKE ILLUSTRATIONS BY JOHANNA BASFORD IN ASIA PACIFIC

SINGAPORE – Westin Hotels & Resorts today announced the launch of three bespoke adult coloring sheets created by cele brated illustrator Johanna Basford, who spearheaded the world wide adult-coloring phenomenon with the debut of her bestsell ing book, Secret Garden, in 2013.

Available exclusively at close to 50 Westin hotels and resorts across Asia Pacific, the drawings are inspired by Westin Hotels and reinforce the brand’s Feel Well pillar, helping guests to relax and unwind on the road.

“I am very happy to collaborate with Westin and con tribute to its holistic well-being experience, highlighting the unique and thoughtful touches that are part of the brand’s well-being pillars,” said Johanna Basford. “Coloring is a therapeutic exercise that has been prov en to promote mindfulness and relaxation, and I hope to make each guest’s stay in Westin hotels across Asia Pacific a little more inspirational and happy through this collaboration.”

As part of the second phase of the partnership since the kick-off in September 2016, the design narrative of the bespoke sheets centers on the theme of wellness and the holistic nature of Westin’s signature programs. The first coloring sheet depicts a heart-shaped image, focusing on the importance of sleeping well. It features elegant sprigs of lavender along with cups of chamo mile tea and bowls of berries and yogurt from the Westin Sleep Well menu – all to promote a good night’s sleep.

The second sheet reflects the Westin brand’s signature botanical style of lush vertical gardens with exotic flowers, leafy foliage and dancing butterflies. An array of fruits as well as glasses of fresh juice from Westin Fresh by the Juicery are embedded in the illustration, which speak to the Westin brand’s SuperFoodsRX™ ingredients and dishes for that extra boost needed on the road.

Inspired by the intrepid globetrotter, the third illustration offers a charming myriad of digital gadgets, maps and other travel essentials to convey the Westin approach of staying fit and invigorated on the road. Basford specifically included images of running shoes from the Westin Gear Lending Program – where guests can borrow New Balance shoes and clothing for just USD$5 or a local equivalent so that they can pack light whilst at the same time maintain their fitness regime on their travels. Additionally, the sheet pays homage to travel as an adventure that transcends land and sea, with airplanes and scuba diving fins comprising the core of the design.

“Westin in an industry innovator in terms of wellness, and we believe that thoughtful touches go a long way, allowing guests to feel better and be at their best. Coloring promotes mindfulness and is one way in which guests can relax, while offering an outlet for their creativity.”

Westin is dedicated to travelers’ well-being before, during and after their stay delivered through programs designed to help guests achieve well-being around six pillars: Eat Well, Sleep Well, Move Well, Play Well, Work Well and Feel Well. With close to 50 Westin hotels and resorts across Asia Pacific and more than 30 the pipeline, the Westin brand is gaining increasing momentum and reinforcing its position as a leader in wellness and hospitali ty. For more information, log onto www.westin.com/wellness. For more on Johanna Basford, visit www.johannabasford.com. Stay connected to Westin: @westin on Twitter and Instagram and facebook.com/Westin.

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“We’ve been getting positive responses since the September partnership announcement and are now even more excited to introduce these three bespoke designs by Johanna Basford, only available at Westin properties across Asia Pacific,” said Nelli Yong, Vice President, Brand Management, Marriott International Asia Pacific.
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Three Specially Designed Adult Coloring Sheets Are Now Available at Westin Hotels and Resorts across Asia Pacific Till End February 2017

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TAUZIA Hotel Management Announces Groundbreaking Expansion with the First YELLO Hotel in East Nusa Tenggara

After fifteen years and forty-seven hotels, TAUZIA Hotel Management makes its first mark in the eastern part of the archipelago. Jakarta, 29 November 2016 – TAUZIA Hotel Management, an award-winning Indonesian hotel operator today has officially forayed into the eastern part of the archipelago with the groundbreaking ceremony of YELLO Hotel Kupang – East Nusa Tenggara in col laboration with PT. Haumani Makmur Sejati. The hotel will be the sixth YELLO in the country and is strategically located at Jalan Timor Raya, Kelurahan Oesapa, Kecamatan Kelapa Lima – Kupang.

“YELLO Hotels offers a creative approach to hospitality with a new concept for economy hotels. With a strong emphasis on urban art elements & technology, we position ourselves as a creative space for the netizens,” said Christophe Glass, Chief Projects Officer – TAUZIA Hotel Management.

YELLO Hotel Kupang will feature 147 trendy guestrooms, along with numerous other fun facilities including one ballroom with a capacity of up to four hundred persons, multiple meeting rooms for up to two hundred persons, swimming pool, WOK’n’TOK –24/7 signature restaurant a la fast food, NetZone and Gaming Station.

“Kupang used to be an important port & trading point during the Portuguese & Dutch colonial eras and there are plenty of ruins & remains in the city making it a magical backdrop for our hip hotel,” added

Guests can explore many exciting tourist destinations including Tablolong Beach, Crystal Cave, Nostalgia Park, Oenesu Waterfall & Camplong Natural Park while staying at the hotel. YELLO Hotel Kupang is expected to open its doors for public by the third quar ter of 2018. Discover more about YELLO Hotels only at www.yellohotels.com & @yellohotels via social media.

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Established in 2001, TAUZIA Hotel Management is a network of 113 hotels in operation & development under the brands of WorldHotels – a master franchise in luxury segment, Preference Hotels – a label for a collection of charm hotels, HARRIS Hotels –midscale hotels featuring healthy lifestyle concept, YELLO Hotels – the netizen’s new economic hotels & POP! Hotels – eco-friend ly hotel for smart travelers in budget segment. Along with hotel management services, TAUZIA provides Estate Management & consulting services with a vision to build a blend of culture in management style and product management as well as services while promoting cultural diversity in the hospitality business. Find out more at @tauziahotels and www.tauzia.com

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Irene Janti, Chief Brands & Marketing Officer – TAUZIA Hotel Management.
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Gabriel Escarrer, Vice Chairman and CEO: “Business results through September were boosted by the impact of positive tourism trends in Spain which our Company has been able to maximize thanks to our experience and leadership in the resort hotels segment and the successful strategy to renovate, rebrand and repositioning some of our most emblematic assets. In addition, intense debt reduction and improved financial results have put us in an excellent position to take on the growth

Jakarta – Meliá Hotels International announced results for the first nine months of the year today, the Company recorded a net profit of €92.2 million, a 74% increase over the first nine months of 2015.

The positive results are boosted by the positive impact of demand in a positive summer season in Spain, and also reaping the rewards of the strategy to renovate, rebrand and reposition some of its most emblematic resort hotels in recent years. Taken together, these hotels saw RevPAR increases of 40%.

Meliá’s experience and leadership in the leisure segment also con tributed to its success in city hotels in Spain, which saw remarkable growth in revenue per available room of 11% in the third quarter.

Meliá once again highlights the strong performance of the hotel business as the most important factor behind results which do not include any capital gains from asset sales in the third quarter.

With regard to the close of 2016 and 2017, the Company expects to complete the sale of some non - strategic assets in the portfolio to strengthen the model of using joint ventures as a driver for the transformation of assets which require large investments, also posi tively contributing to the quality of the properties operated under the different brands, and the intensification of the Company busi ness model fundamentally based on hotel management.

Financial results also had a positive influence, with a significant reduction in debt (€240 million less than in December 2015) com bining with a consistent reduction in the average interest rate, which fell to 3.6%, generating savings in finance costs of €20.5 mil lion.

The reduction of net debt to €528.8 million was made possible by the amortization of the convertible bond and increased cash flow from the business, all of which contributed to improved financial ratios, such as the ratio of Net Debt / EBITDA (excluding capital gains) that the Company expects to maintain between 2.5 and 3 times.

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Meliá Hotels International Launches Its Business Results through September 2016 |
medium and long term.”

Regarding international expansion, Meliá Hotels International con tinued to add hotels in emerging markets in which it already oper ates, such as Indonesia, with the addition of the Meliá Lombok Tangkong, the Meliá Bintan, and the Meliá Pekanbaru; Qatar, with the Innside Doha; Vietnam, with the Meliá Ho Tram Meliá; Cabo Verde, with 4 hotels, the Meliá Salamansa and Meliá Lusophony complex; and Tanzania, with the Meliá Serengeti.

The Company also added hotels that open up new markets, such as Kazakhstan, with the Meliá Almaty, Iran with the Gran Meliá Ghoo, and the Maldives, with the Gran Meliá Maldives.

Results in Asia Pacific

Company results in Asia have been positively impacted by the opening of 2 new hotels in 2016 (Meliá Makassar in Indonesia and Meliá Yangon in Myanmar) and reforms and re-brandings made in the region. The effort made to renovate hotels in Asia has paid off and should lead to a quantitative and qualitative improve ment in results in the region. Looking ahead, Meliá maintains an ambitious expansion strategy in the region, wi th a pipeline that already includes 21 hotels. By market segment, one highlight is the increased contribution of the MICE segment after integration with the leading online travel agency in China, CTrip, allowing bookings to be made directly with Meliá systems and thereby increasing the number of bookings and allowing an optimization of sales strate gies in the region.

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AHTIC | ASIA HOTEL & TOURISM INVESTMENT CONFERENCE - SRILANKA 2016

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AHTIC | ASIA HOTEL & TOURISM INVESTMENT CONFERENCE - SRILANKA 2016

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AHTIC | ASIA HOTEL & TOURISM INVESTMENT CONFERENCE - SRILANKA 2016

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AHTIC | ASIA HOTEL & TOURISM INVESTMENT CONFERENCE - SRILANKA 2016

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AHTIC | ASIA HOTEL & TOURISM INVESTMENT CONFERENCE - SRILANKA 2016

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AHTIC Conclusion: Sri Lanka brims with potential but success depends on political leadership

The first Asia Hotel & Tourism Investment Conference (AHTIC) concluded today in an atmosphere of optimism moderated by caution. Over the past two days several of Asia’s leading hotel investors from 19 countries discussed the investment potential of Sri Lanka and other destinations around the Indian Ocean from Mauritius and the Seychelles to Malaysia and Vietnam.

Data from ForwardKeys demonstrated that Sri Lanka deserved congratulations for achieving 12% growth in visitor arrivals by air during the past year, more than double that achieved by the Asia Pacific region as a whole. Further information from STR revealed that at the same time, the country’s hotels had maintained occupancy levels above 66% and succeeded in lifting average daily rates to nearly 16,000 Sri Lankan Rupees, more than US$100 at today’s rate.

Several serious investors, including a delegation from China, expressed enthusiasm for opportunities in Sri Lanka, citing its tremendous variety of attractions, such as ancient tem ples, wild elephants and unspoilt beaches, all within close range of each other. Other attractive attributes of the country were seen to be the good-natured ‘smiley’ demeanour of the people, the safe feeling one had walking the streets, even at night, a shortage of high-quality properties outside Colombo, the willingness of the government to invest in core infrastruc ture such as new roads and a British based legal system.

The Sri Lankan government, keen to attract international finance, announced a series of tourism development zones and the President promised that the next three years, 2017-19, would be investment years with special concessions to over seas investors; although the precise details have yet to be clarified.

Gerald Lawless, Chairman of the World Travel & Tourism Council and former Executive Chairman of Jumeirah Hotels, highlighted some of the factors that make a destination suc cessful, including the outbreak of peace in regions previously suffering from conflict, air connectivity, visa waivers and ded icated promotional initiatives aimed at major origin markets, infrastructure investment, an ethos which encourages gen uine collaboration between business and government and a compelling vision of the future. He cited Sheikh Mohammed, the Ruler of Dubai, as a truly visionary head of state who had transformed that destination into the vibrant tourism econo my it is today.

Counterbalancing the enthusi asm, Roman Scott, Chairman of the Calamander Group, which invests in Asian frontier mar kets and owns hotels and cof fee shops in Sri Lanka, warned that proposed tax increases, lifting VAT from 11% to 15% and corporation tax to 28% would risk killing the proverbi al goose that lays the golden egg. Several other countries bordering the Indian Ocean also offered an attractive proposition for investment. His view, which was shared by sev eral industry leaders, was that Sri Lanka’s performance as a tourism economy would turn on the government’s ability to brand and promote the desti nation effectively, to prioritise development of infrastructure that facilitates connectivity and to create a fiscal and reg ulatory regime that guarantees commercial as well as social and environmental sustain ability.

Dr. Prabath Ukkwatte, Chairman of the Sri Lanka Tourism Club, which was the Founder sponsor of AHTIC, declared the conference a great success and announced publicly that he had confirmed the venue for the equivalent dates in 2017 and that he was looking forward to working with Jonathan Worsley’s Bench Events’ team to deliver a big ger conference next year.

About AHTIC Organiser: Bench Events, Co-organiser and Founder Sponsor: Sri Lanka Tourism Club, Host Partners: Ministry of Tourism Development and Christian Religious Affairs of Sri Lanka; Presidential Secretariat Sri Lanka; BOI Sri Lanka; Sri Lanka Tourism Development Authority and Urban Development Authority Sri Lanka, Strategic Partner: JLL, Platinum Sponsor: JA Resorts & Hotels, Gold Sponsor: C G Hotels & Resorts; Dusit International and Nippon Paint Lanka Ltd, Official Airline Partner: SriLankan Airlines, Supporters: The Centre of Asia Hotel Forum and Pacific Asia Travel Association, Programme endorsed by: The Hotels Association of Sri Lanka.

About Bench Events Global event organiser Bench Events has a long track record of delivering multiple premium hotel investment conferences and forums across Europe, the Middle East, Africa, Asia and South America.

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Market leading annual conferences include the Arabian Hotel Investment Conference (AHIC) in Dubai, now in its 13th year, the Africa Hotel Investment Forum (AHIF) the new Asia Hotel and Tourism Investment Conference (AHTIC), The Summit in London and the Latin American Hotel & Tourism Investment Conferences (SAHIC).

Bench Events’ extensive portfolio also includes the Global Restaurant Investment Forum (GRIF) in Dubai and AviaDev, designed to promote the future air connectivity in Africa.

Bench Events’ mission is enabling prosperity by facilitating growth, networking, and thought lead ership in the hospitality industry worldwide.

www.benchevents.com

About Sri Lanka Tourism Club

Sri Lanka Tourism Club’s (SLTC) objective is to brand Sri Lanka as an outstanding tourist destina tion and aim to promote its unique life style, nature, wonders, attractions, heritage and cultures to develop both domestic and inter national tourism and enhance Sri Lanka’s share of the market for international meetings, incentives, conventions and exhibitions. Its ultimate objective is to increase the number of foreign tourists to Sri Lanka, extend the average length of their stay and finally to increase the national tourism revenue.

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MANDARIN SUITE WINS INDONESIA’S LEADING HOTEL SUITE IN THE 23RD ANNUAL WORLD TRAVEL AWARDS 2016

Jakarta – Mandarin Suite at Mandarin Oriental, Jakarta is honored to be voted as Indonesia’s Leading Hotel Suite in the 23rd Annual World Travel Awards 2016. Designed to the highest standard of luxury, the suite is located on the top floor with views stretching over the city. The elegant décor by interior design firm Lim Teo and Wilkes is inspired by Asian and Indonesian culture to give a contemporary feel.

Blending sleek, modern style with impec cable Oriental touches, the 200 sqm suite offers a luxurious retreat high above the city, overlooking Jalan Sudirman and the iconic Welcome Monument. Ideal for relax ing or entertaining, the suite’s dining room enjoys a spectacular city backdrop and seats 10 guests who can be formally greet ed in a reception foyer. An adjacent kitchen is suitable for final gourmet preparations, while the entertainment system includes a 63” wall mounted screen and BOSE Lifestyle audio system.

In addition, there is a separate study, beau tifully designed master bedroom and a vast bathroom equipped with a deep soaking bath, walk-in rainforest shower and double vanity.

Established in 1993, World Travel Awards is acknowledged across the globe as the ultimate travel accolade. The prestigious awards reward and celebrate excellence across all sectors of the tourism industry. Today, the World Travel Awards is recog nized globally as the ultimate hallmark of quality, with winners setting the benchmark to which all others aspire.

The brand aims to celebrate those organi zations that push the boundaries of indus try excellence.

“We are delighted to be recognized by the World Travel Awards,” said Maximilian von Reden, General Manager of Mandarin Oriental, Jakarta. “This award is a testament of the ultimate traveler experience that we provide to our guests and we are striving to continuously deliver the best service and facilities in the industry.”

Celebrating the achievement, guests are invited to experience the award-winning accommodation with the Family Suite pack age.

This exclusive offer is ideal for families looking for a retreat from the hustle and bustle of Jakarta. From the interactive and educating world of Kidzania Jakarta to the scrumptious family dinner at the new ly-opened Cantonese restaurant Li Feng, guests will enjoy a fun-filled day of relaxing getaway in the city center.

The Family Suite package starts at USD 6,000++ and includes:

• One-night stay in the Mandarin Suite

• Complimentary connecting room

• Welcome drinks and canapés by the pool

• Breakfast for two adults and two chil dren at Cinnamon

• Dinner for two adults and two children at Li Feng

• Two tickets to Kidzania Jakarta

• Complimentary high speed in-room Wi-Fi

Valid until 31 May 2017, the package is sub ject to availability. Rates are based on two adults and two children under 12 years old. Additional room nights can be added at the Best Available Rates.

For reservations, please contact +62 (21) 2993 8800 or email mojkt-reservations@ mohg.com.

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Business travel, big business for advertisers

How advertisers can effectively target the lucrative business traveller

Singapore - Wego.com, the leading travel search site in the Middle East and Asia Pacific, shares insights into how advertisers can effectively target the increasingly valuable business travel seg ment.

“Large numbers of corporate travellers are increasingly using Wego to plan business trips,” said Graham Hills, Chief Commercial Officer of Wego. “The thought process for planning business trips differs from holiday travel and we’ve found that many advertisers have found it difficult to know where to start to effectively target this attractive travel segment.”

“There are a variety of business trip types that should be consid ered for advertisers to ensure their relevance to the business trav eller,” said Hills.

The short notice trip - where travel planning and booking is made as required Team travel - for conferences, events or meetings

Regular travel - quarterly or monthly business management trips, networking

“The best advertising is targeted and useful to the audience it reaches,” Hills explained. “Generic inspirational messaging won’t work for this type of traveller who has a completely different set of priorities when it comes to travelling than those who travel for leisure.”

“Business travel is a large user segment on Wego,” Hills continued. “For instance, we’ve seen a 16 percent increase in business travel in 2016 on uae.wego.com compared to last year.”

“Wego’s travel app suits the business traveller because it provides an instantaneous and mobile platform to plan and book trips, and also suits their unique priorities which includes advanced fil tering based on flight arrival times and hotel location map; both extremely pertinent to their travel objectives,” Hills added.

“These priorities are prerequisites for the corporate traveller, whereas holiday travel tends to be a little more flexible and value based.”

“We use a combination of what our search data tells us; destina tions, number of passengers, lead booking times, days of travel as well as more complex details through our data management plat form (DMP) which digs deeper into age, gender, household income and employment status - even the industry that travellers work in,” said Hills. “Our DMP enables us to learn more about our audi ence

target more specific and higher converting audiences,

an integral component of our ad tech stack.”

“As well as speed and convenience for trip planning and booking, business travellers use the Wego travel app while in-trip for the same reasons,” said Hills. “Additional flights and accommodation can be found and booked instantly while you’re on the move. Quite often additional unplanned travel is necessary during a business trip, and another opportunity for advertisers to target this segment.”

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“We can identify our business travel users by a number of factors including number of passengers, whether search includes children, visit duration and weekday trips,” said Hills.
“Wego offers a blend of first and third party data that is quite unique. Our first party data is richer and more valuable to advertisers as our data targets users who have clear travel intent,” Hills explained. “Pre-trip is when we have access to our largest addressable audience, and post-trip we’re able to re-engage and remarket to these audi ences based on their travels.”
and
and is

DA MARIA BRINGS THE AMALFI COAST TO BALI

Restaurateur Maurice Terzini’s modern Italian restaurant in Osteria style highlights the simplicity of Italian food, wine and great design.

Maurice Terzini and Adrian Reed of Motel Mexicola have joined together to open Da Maria Bali. Friends and collaborators over many years in Sydney and Bali, Maurice and Adrian have enjoyed many dinners in Maurice’s Sydney restuarants together and always aimed to bring the Italo Dining concept to Bali. This idea is now a reality and on Saturday 5th November Da Maria will open its doors.

Da Maria is a modern Italian restaurant in the Osteria style and is the brainchild of Australian Restaurateur, Maurice Terzini. With stunning interiors by Roman architects Lazarini Pickering, Da Maria highlights the diversity of Italian food, wine, music, fash ion, art and friends, with more than a little Capri in the heart of Seminyak.

Maurice Terzini is one of the Australia’s most highly regarded creative entrepreneurs, best known for establishing several truly iconic Australian dining venues. Terzini has a gift for dreaming the big picture and executing it, often ahead of his time and breaking ground in ideas, style and locations. It is this standing that he now brings to Da Maria. With spectacular dining desti nations in Sydney such as Icebergs Dining Room and Bar (IDRB) and Da Orazio Pizza & Porchetta in Bondi Beach and The Dolphin Hotel in Surry Hills along with influential dining locations such as Caffe e Cucina and Melbourne Wine Room early in his career. Terzini has set a high benchmark for impeccable dining and is now turning his eye to establishing successful dining destinations in Asia.

“Spending my early years on the Adriatic coast in Italy with my Italian parents really cemented in me a love of the culture and heritage and gave me a life-long passion for Italian hospitali ty,” said Maurice Terzini. “I became particularly inspired by the Italian love of food, sharing meals, entertaining and conversa tion. I started to evolve that into this philosophy that everything is connected – food, wine, fashion, art, music and friends – they all go into the melting pot to create special places where all the elements come together naturally. I love Bali, especially now that the restaurant and entertainment scene is becoming increasingly sophisticated.”

Carl Pickering of Lazarini Pickering Architects focused on a design very reminiscent of a 1960’s Amalfi Coast courtyard with a cool ing, fresh blue and white palette and bold geometric styling. The design pays homage to legendary Italian designer Giò Ponti, who created the iconic Sorrento hotel il Parco dei Principi in 1960the first "Design Hotel" - where he designed everything, including the magnificent graphic tiles. In Da Maria, Pickering wanted to create a cool, fresh space with air conditioning that also felt like a garden. Terzini is about a contemporary reinterpretation of classical Italian hospitality and the design team’s brief was to create for him a restaurant that represented that idea. Inspired by past images, Da Maria looks very third millennium and resem bles no other restaurant in the world.

“Da Maria is our portrait of Maurice Terzini in Bali. ‘Bali Style’ wouldn't have worked for the ideas Maurice had for this restau rant. He wanted to serve very simple, fresh uncomplicated Italian food in a tropical setting,” said Carl Pickering.

“We needed to create a restaurant that reinforced this idea. The typical 60’s Italian courtyard restaurant seemed a perfect refer ence. We worked on this concept to create a venue that in the end doesn't exactly look like a 60's courtyard restaurant, but a modern interpretation. As in all of our projects, Da Maria has a classical quality to it that won't date. It already feels like it has always been there, that it was the only logical thing to do on that site. A timeless classic.”

The basis behind the design is unpretentious simplicity with the clean European sensibility offset by typically verdant Balinese greenery of rubber trees, cacti and passionfruit vines spiraling down the walls from the Roman Pantheon-inspired skylights that can be either opened or closed. Three fountains are finished with geometric blue and white tiles and sit beneath locally crafted chandeliers that use simple festoon lighting reminiscent of 60's Italian courtyard restaurants.

Bali is full of these lights so Pickering and Terzini wanted to devise something different, deciding on a circular chandelier, in the spirit of the beautiful circular chandeliers they created at IDRB sixteen years ago. The fountain is an Italian and Neapolitan icon but also helps to establish a cool restaurant where the noise of water helps add a refreshing ambiance. There is a very simple fountain in the Santa Chiara cloister in Naples, which came to Pickering and Terzini’s minds when they were designing and with their vision they have recreated the essence of that wonderful part of Italy.

Every element of Da Maria was made in Bali and it was very rewarding for Terzini and Pickering to work with extremely talent ed local craftspeople, always delivering with a smile. The chairs and tables are an expression of the French fer forgé style with modifications made to prototypes and readily delivered, perfect and on time. Pickering’s presence in Bali before the opening was dedicated to fine tuning with a number of elements being ordered at the last minute and, extraordinarily, ready in a day.

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spot

The ceiling of Da Maria is the most incredible design element, with Pickering referring to it as "Bali's Sistine Chapel". Since the most visible element of the restaurant is the ceiling, the team decid ed to take some Gio Ponti inspired motifs and enlarge and manipulate them to cre ate the very graphic ceiling that ties in the skylights, the divisions between the rooms and the long, slanted wall along the side.

The super-graphic concept was then applied to the other surfaces: where the diagonal Pontiesque lines meet the walls they become stripes. A second graphic was then introduced that resem bles the tiles on the bars and fountains. Every aspect has been painstakingly hand-painted by a group of incredible local artists.

Terzini and his team have designed a fun and accessible menu that represents a modern approach to simple, classic Italian flavours, with pizza undoubtedly front and centre. With dough fermented for 24 hours and inspired by special Neapolitan artisan techniques, the pizzas are cooked in local, Naples inspired lava stone ovens. Another spectacular offer ing is the traditional Italian Porchetta (whole local pig) marinated in local herbs and cooked slowly over coals.

Lighter offerings include appetisers such as Asparagus with anchovy butter and parmesan; Snapper Crudo with tomato, chilli and marjoram and Octopus with overnight beans, red wine vinegar and parsley. From the wood-fired grill comes King Prawns with chilli, black olives and mint and the Abruzzian Arrosticini – tra ditional lamb skewers with lemon and rosemary salt in share plates for 5, 10 or 15 guests.

There are a variety of fresh pasta dishes such as Oreccheitte with spanner crab, zucchini flowers and lemon or Gnocchi pesto alla Genovese. To finish, after a series of desserts such as Bomboloni or the Da Maria Tiramisu, is a house spe cialty of watermelon served over fresh ice with optional Campari, Lime Sherbert or Chilli Salt. For guests wanting to embark on the Da Maria feasting journey, the La Panarda menu is more of a cele bration than a meal and offers groups of diners a selection of dishes to share.

“We are offering traditional Italian food, done correctly, in a modern environment without trying to reinvent the wheel,” said Chef Steven Skelly.

“It’s accessible, fresh and fun and we really enjoy cooking it. You can come every night, bring the kids, bring a date and you can have a party or you can dine alone. We are catering to every demo graphic, from 8 to 80 and there is no dif ference between Monday or Saturday. I like to think my kids will eat here and so will my mother.”

The bar at Da Maria has a very Bar Americano feel and focuses on elegant simplicity with most drinks having the flavour profile of Campari or Aperol, blended with white spirits, local fruit and citrus.

Classic Italian favourites such as the Negroni and Spritz are complemented by most of the classics but with an empha sis on the less sweet, aperitif style. Da Maria also makes many of their in-house liqueurs, including their vermouth. The wine list is deliberately contemporary, simple and carefully selected to perfectly suit the style of cuisine.

Music plays a very important role at Da Maria with the playlist at Da Maria being mixed by iconic Sydney DJ and event producer, Kali from Picnic. Live DJ’s will be introduced every night after 10.30pm, with house music for holiday people being the musical direction.

There is a European sophistication to the approach and it is reflective of the notion that every day is a Saturday in Bali and that dinner seamlessly morphs into dancing on the tables. The Da Maria website has links to free playlists reflect ing what has been happening in the restaurant and these are regularly updat ed. This first mix to set the tone is here: https://soundcloud.com/picnic-touring/ da-maria-tropical-cool-down-1

Da Maria will collaborate with Adrian Reed from Motel Mexicola to create memorable and unique experiences and events that will feature strongly on the Bali calendar of cool. Terzini has a great history for creating superb events such as his highly sought after New Years Day party at IDRB in Bondi, Sydney.

Da Maria has a carefully curated bou tique, reflective of Terzini’s background in fashion. His fashion label with partner Lucy Hinkfuss, Ten Pieces, launched in 2011 and has developed a loyal cult fol lowing. The boutique, Da Maria Shop by Ten Pieces, is reflective of the culture of Da Maria, with all the uniforms from Ten Pieces and designs reflective of the super graphic nature of the interiors. Ten Pieces is unisex, comfortable, affordable and adaptable, being great for the gym, but also for a night out. Perfect for the Bali lifestyle.

www.damariabali.com

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HOT

Zone

Amid

Solo.

Agra offers an exclusive evening rendezvous for evening drinks and late-night celebration against Solo’s city skyline. Open every night from 5.00pm until late, Agra serves up a delicious selection of eclectic tapas, perfect for sharing, alongside a wide array of creative cocktails, mocktails, wines and spirits.

Amongst Agra’s signature cocktails is 29º (local proof), a jamubased cocktail showcasing three kinds of rum. Opt for The Italian Cream Soda for an alcohol-free alternative.

As a perfect accompaniment, indulge in flavourful bites such as Potato Bombas Barcelona, a traditional Spanish Catalan dish made with potatoes stuffed with lamb stew and pesto aioli, or Tongseng Tortellini, an Italian interpretation of an authentic Solonese delicacy. Agra seats up to 120 guests – 55 indoors and 65 at its spacious outdoor terrace, where guests may lounge in comfort and drink in the panoramic 270-degree city views. The interiors are inspired by the colours and pat terns of tropical plants native to the region.

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the heritage charms of Solo in Central Java soars a hip urban venue that has set nights in the city abuzz – Agra, the highest rooftop lounge and bar, located on the 29th floor of Alila
FEEL ON TOP OF THE WORLD AT AGRA THE HIGHEST ROOFTOP LOUNGE IN CENTRAL JAVA
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Agra’s indoor area includes a private dining room, which can be booked for private occasions and celebrations – by day, a cozy space to host an executive meeting or informal arisan for up to 12 guests, and by night, an elegant space for business dining or date nights. Lovebirds looking for a uniquely romantic dining experience may book Agra’s Dine with The Stars, an intimate five-course dinner for two with cocktail pairing, starting from IDR 1,500,000, for an unfor gettable private indulgence high on level 29.

Live DJ performances every Thursday to Sunday crank up the energy, making Agra a favourite weekend nightspot for urbanites. Meanwhile, those in the mood for a weeknight wind-down, can enjoy Agra’s upcoming treats, including Thirst-Day Ladies Night every Thursday from 5.00pm to 9.00pm, and a One-4-One Sundowner Ritual on Mondays to Fridays from 5.00pm to 7.00pm. Evening crowd pleasers include a series of stand-up comedy and guest DJ enter tainment.

As the sun sets on Solo, Agra is the place to be… In keeping with its sophisticated vibe, a smart dress code applies – no shorts, sleeveless attire or sandals.

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The space’s delicate colour combination and accent detail are the outstanding work of architect Budiman Hendropurnomo from Denton Corker Marshall Jakarta.

HOT | award

GENERAL MANAGER OF THE LANDMARK MANDARIN ORIENTAL, HONG KONG AWARDED ‘GENERAL MANAGER OF THE YEAR, GREATER CHINA’ AT THE BMW HOTELIER AWARDS 2016

The award ceremony held last Thursday night hosted over 400 hoteliers from across Greater China and ASEAN. 34 award winners were announced.

Torsten has been in the hospitality industry for 30 years, living and working in 11 cities across 9 countries and 3 continents. He was appointed General Manager of The Landmark Mandarin Oriental, Hong Kong in January 2015 and is responsible for ensuring that the hotel maintains its position as one of the best in the world.

Torsten has held several senior hotel management positions within the Group – and prior to joining The Landmark Mandarin Oriental, was General Manager of Mandarin Oriental, Manila, which closed in 2014. Torsten first joined the company in 2004 as Resident Manager of Mandarin Oriental Hyde Park, London and was also Hotel Manager of the Group’s Mandarin Oriental, Bangkok property, and General Manager of the Group’s former hotel in Chiang Mai.

Of Dutch nationality, Torsten has a broad knowledge of the international hotel sector hav ing spent an extensive part of his professional career in both Asia and Europe. He speaks a number of languages, including Dutch, German, French and Italian.

“I am delighted to receive this award and proud to oversee this chic and stylish award-winning property in Hong Kong.” said Mr Van Dullemen. “The award would not be possible without the support of the entire hotel team, who work tirelessly to delight our guests each and every day.” He added.

Hong Kong – The Landmark Mandarin Oriental, Hong Kong is proud to announce that the hotel’s General Manager, Torsten van Dullemen, has been named ‘General Manager of the Year’ for Greater China at the 2016 BMW Hotelier Awards.
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Everything you need to know about current hype and lifestyle in your grasp, Read magazines easier with HIGO Hotelier Indonesia magazine is now available on HIGO @higoapps : Scan Here © PT. HIGO FITUR INDONESIA

HOT | spa SPA ALILA STELLAR RETREATS AND WELLNESS JOURNEYS

Alila Hotels and Resorts, a collection of luxury bou tique hotels, draw on their destinations and culture, to create utterly bespoke and surprisingly different spa wellness experiences. Throughout its hotels, Spa Alila is committed to providing treatments blending ancient Asian healing techniques with age-old beau ty recipes that feature the curative benefits of fresh, natural, quality ingredients. From the newest Spa Alila addition in Bali, to an ultimate detox in Goa, a mountainous retreat in Oman and a city break in Java, Spa Alila has authentic and varied surprises for everyone.

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1. BEST FOR HEAD TO TOE PAMPERING - AT THE ALL-NEW

SPA

ALILA AT ALILA SEMINYAK, BALI

Following its successful opening last October, Alila Seminyak has unveiled its brand new destination spa. It offers a sub lime experience that will leave guests feeling rejuvenated, and relaxed with a renewed sense of well-being. Part of Spa Alila’s new offering includes an indulgent Full Day Escape. From dawn until dusk, guests will be pampered with a range of beauty treatments and massages. The day begins with a guided morn ing stretch overlooking the panoramic ocean and follows with a series of treatments including a 5000-year-old Ayurvedic Shirodara ritual of Balinese healing therapy with a full body exfoliation and silk bath. Next comes a mini-facial and a mani cure concluding with a sunset cocktail and a three-course gour met dinner, as prescribed by the executive chef. The Full Day Escape starts from USD281 per person and includes a stretching class, Balinese healing therapy, full body exfoliation & silk bath, a three-course lunch, mini-facial, manicure, cocktail and a three-course dinner. Rates at Alila Seminyak start from USD320 per night on a room only basis, based on two people sharing (excluding tax). For more information, visit http://www.alilaho tels.com/seminyak/spa-alila.

2. BEST FOR A REVITALISING DETOXALILA

DIWA GOA, INDIA

Kick start the new you. Guests at Alila Diwa Goa can now restore their balance in mind, body and spirit with a new Ayurvedic detox programme specially designed by the hotel’s in-house expert, Dr. Arjita Kumari. After an in-depth consulta tion, covering nutrition, and state of health, guests will enjoy pranic healing, hypnotherapy, daily yoga, meditation and exercise sessions. These sessions are all combined with nutri tionally balanced meals, juices and Ayurvedic supplements, daily workshops, wellness massages and cooking classes. The Program also ensures that all elements have been put in place to arm participants with the skills to create an on-going, all encompassing, life change after the retreat. The Ayurveda Detox Program starts from USD1,110 per person for the three-night retreat. Price based on two people sharing and includes body composition analysis, body measurements, one consultation with the Ayurveda physician, one consultation with the diet and nutrition specialist, six holistic and Ayurveda treatments per person, three fitness sessions, three yoga and meditation sessions, guided meditation, informative interactions and workshops, nutritionally balanced meals, relaxing and calm ing drinks, healthy cooking workshop and healing bath setup. Tailor-made Ayurveda detox packages for five, seven, 10 and 14 nights are also available on request. For more information visit www.alilamoments.com/diwagoa/offers/detox-detour-package.

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ALILA STELLAR RETREATS AND WELLNESS
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SPA
JOURNEYS

3. BEST FOR A MOUNTAINOUS RETREAT - ALILA JABAL AKHDAR, OMAN

Jabal Akhdar - The Green Mountain in Arabic - is one of Oman’s most remarkable regions. Alila Jabal Akhdar lies 2,500 meters above sea level and overlooks the dramatic gorge and spec tacular Al Hajar mountain range. Spa Alila; the heart of Alila Jabal Akhdar, is all about the destination and offers guests two restorative half-day spa experiences suitable for both early birds and night owls. Early risers will love the Mystical Mountain Sunrise experience. It kicks off with an early morn ing tai chi class to stretch, andbreathe-in the fresh mountain air. Following a healthy breakfast, guests will then embark on three hours of holistic heaven with a combination of purify ing and relaxing therapies including the signature foot bath, a natural exfoliation and a cocoa, coffee and coconut body wrap. The experience comes to an end with a red clay facial to draw out impurities whilst releasing essential minerals. Night owls looking to wind down for the day can enjoy the Sunset Dreams experience. Indulge in a series of cleansing treatments and rituals before heading outside to enjoy a tai chi session as the sun sets over the spectacular mountains. Following a healthy mountainside dinner, retire to the privacy of your room to sip a cup of Alila’s signature herbal tea to ensure a restful night’s sleep. The half-day Mystical Mountain Sunrise experience starts from USD325 per person. This includes a tai chi session, healthy breakfast, signature foot bath, river stone massage, body wrap and red clay facial. The half day Sunset Dreams experience starts from USD310 per person. This includes a cleansing steam, Thai-inspired Asian herbal compress, ground coffee exfoliation, Jacuzzi, tai chi session, a light healthy dinner and signature herbal tea. For more information, visit www.alilahotels.com/ jabalakhdar/spa-alila.

4. BEST FOR A CITY BREAKALILA SOLO, JAVA, INDONESIA

Alila Solo, the group’s contemporary urban retreat in Java opened its brand new Spa Alila in March 2016. After a day exploring the natural wonders in Central Java, guests return to their city resort to relax and unwind. Solo's Spa Alila offers a wide range of authentic healing treatments infused with elements of Java, such as the traditional Javanese Lulur body scrub made with a blend of fruits and spices indigenous to Central Java, combined to inspire relaxation and rejuvenation. To celebrate the opening of the new spa, Spa Alila is offering a complimentary 30-minute foot massage for two people for every 90-minute treatment booked. As well as this, guests will also receive 20% off a Therapeutic Massage, which is massage technique using fluid strokes of different depths and intensity that work into muscles to relieve tension and stiffness. Rates at Alila Solo start from USD100, based on two sharing a Deluxe Room. For more information, please visit www.alilamoments. com/solo/discover/spa-alila.

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5. BEST FOR A LEARNING EXPERIENCE - ALILA VILLAS ULUWATU, BALI

Alila Villas Uluwatu, in a beautifully un-spoilt corner of Bali overlooking the Indian Ocean, is offering couples the chance to learn something new and become masseurs for the afternoon. The three-and-a-half-hour 'Journey Beyond Two' experience begins with a refreshing, stress-relieving cup of ginger tea and a footbath. Couples will then learn the Japanese art of oshibori and master basic massage techniques whilst understanding the body’s key pressure points. Next, they can put this into prac tice and give each other a relaxing head, back or foot massage. The experience will come to an end with a 60-minute Balinese massage followed by a candlelit dinner in a private cabana. Wonderfully private, this is a place for couples to lose them selves in blissful tranquility. From its cliff-top position, the eco-friendly retreat commands spectacular views and enjoys golden sunsets. Each of the 56 villas have been styled in a con temporary way with brilliant use of traditional Balinese mate rials and comes with a private pool and exclusive host services attuned to your lifestyle - be it for an indulgent level of service with a host (butler) at your beck and call or service so discreet that you barely notice the invisible footfalls. The three-and-ahalf-hour Journey Beyond Two Experience starts from USD561 per couple. This includes a footbath, learning about the art of oshibori, mastering basic massage techniques, the chance to give a massage, one 60-minute Balinese massage per person and a candlelit dinner for two in a private cabana. For more information, visit www.alilamoments.com/uluwatu/happenings/ journey-beyond-two.

6. BEST FOR QUICK FIX

RETREATALILA MANGGIS,

BALI

Alila Manggis is a tranquil retreat in East Bali – a soothing haven of serenity set amidst a coconut grove, nestled between the sea and the majestic Mount Agung, Bali’s most sacred mountain. The hotel is offering time-poor guests the opportuni ty to totally switch off and relax with the 48-hour unlimited Spa Escape experience. From tension-relieving massages and invig orating body scrubs to glowing beauty treatments and rejuve nating facials guests can choose from a range of treatments best suited to personal needs. After a full three days of relaxing and being pampered guests should leave feeling fully restored and ready to face reality. The 48-hour Spa Escape starts from USD100 per person. This includes unlimited spa treatments from the spa menu. Treatments are available from 9.00am –9.00pm (excluding Shirodhara). For more information, visit www. alilamoments.com/manggis/offers/2-day-spa-escape.

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New Luxury Lifestyle Hotel Opens in Vibrant Downtown Miami

New Luxury Lifestyle Hotel Opens in Vibrant Downtown Miami

Jakarta, ME by Meliá has launched its first luxury lifestyle hotel in the United States of America in vibrant Downtown Miami.ME Miami is located in the epicenter of the city's cultural hotspots, such as the Pérez Art Museum, Miami's Adrienne Arsht Center and the highly anticipated Patricia and Phillip Frost Museum of Science. It will also be within close proximity to the thriving Miami Design District, Midtown and the Arts & Entertainment community.

The luxury lifestyle hotel boasts 129 spacious rooms across 14 floors, including two ME+ suites, many of which feature their own private balcony with views overlooking Biscayne Bay and Downtown Miami. Situated on the 11 th floor, the signature two-bedroom Suite ME offers guests tropical floor-to-ceiling vistas, as well as a private bar.

Additionally, a luxurious Personality Suite is located on the 14 th floor. ME Miami's interiors will be a fusion of contemporary and innovative design with cream and grey hues, accompanied by bursts of gold and silver to reflect the city's energy and vibrant personality. Upcoming global fashion photographer, Alberto Van Stokkum, has been commissioned by the brand to create a bespoke collection of artworks exclusively for ME Miami, which have been showcased on the first and third floors, as well as in ME+ suites.

This Autumn, guests at ME Miami will be able to indulge in 'ME time' at SKIN C, which offers a range of relaxing massages and spa services. Situated on the ground floor, the property fea tures The ONE Group's signature STK steakhouse restaurant, STK Miami, providing an array of re-imagined classic American cuisine for lunch and dinner, accompanied by sets from resident DJs. ME by Meliá hotels are renowned for their breathtaking rooftop spaces, with the brand's flagship hotel ME London and ME Milan Il Duca featuring rooftop bars with impressive, panoramic skyline views.

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BRAND

New Luxury Lifestyle Hotel Opens in Vibrant Downtown Miami Jakarta, ME by Meliá has launched its first luxury lifestyle hotel in the United States of America in vibrant Downtown Miami.

ME Miami is located in the epicenter of the city's cultural hotspots, such as the Pérez Art Museum, Miami's Adrienne Arsht Center and the highly anticipated Patricia and Phillip Frost Museum of Science. It will also be within close proximity to the thriving Miami Design District, Midtown and the Arts & Entertainment community.

The luxury lifestyle hotel boasts 129 spacious rooms across 14 floors, including two ME+ suites, many of which feature their own private balcony with views overlooking Biscayne Bay and Downtown Miami. Situated on the 11 th floor, the signature two-bedroom Suite ME offers guests tropical floor-to-ceiling vistas, as well as a private bar.

Additionally, a luxurious Personality Suite is located on the 14 th floor. ME Miami's interiors will be a fusion of contemporary and innovative design with cream and grey hues, accompa nied by bursts of gold and silver to reflect the city's energy and vibrant personality. Upcoming global fashion photogra pher, Alberto Van Stokkum, has been commissioned by the brand to create a bespoke collection of artworks exclusively for ME Miami, which have been showcased on the first and third floors, as well as in ME+ suites. This Autumn, guests at ME Miami will be able to indulge in 'ME time' at SKIN C, which offers a range of relaxing massages and spa services. Situated on the ground floor, the property features The ONE Group's signature STK steakhouse restaurant, STK Miami, providing an array of re-imagined classic American cuisine for lunch and dinner, accompanied by sets from resident DJs.

ME by Meliá hotels are renowned for their breathtaking rooftop spaces, with the brand's flagship hotel ME London and ME Milan Il Duca featuring rooftop bars with impressive, panoramic skyline views.

Located on the 14th floor, ME Miami features two swimming pools; a main pool and infinity-edge lap pool with views of the bay, surrounded by sunbeds and cabanas. Bella's Bar, a pool side bar and lounge, is also set to open this winter. It will serve cocktails and dishes from STK Miami, whilst guests relax to laidback beats from the hottest DJs.

ME Miami provides a 24-hour fitness centre, with state-of-theart Technogym equipment. The hotel features 1,026 square feet of flexible, prime meeting space available for events and conferences. It also offers guests the latest audio-visual equip ment and complimentary Wi-Fi.

ME by Meliá is for cultured, fashionable guests who are driv en by new experiences and opportunities. The ME brand is renowned for its first-rate concierge service; guests will experi ence the best of Miami through a dedicated Aura Manager, who is devoted to making each stay unforgettable.

Meliá Hotels International’s celebrates its 60th anniversary this year, with a strong presence in Europe, Latin America and The Caribbean.

The brand will continue to expand with openings in key mar kets including ME Dubai, which has been design by Zara Hadid Architects and is set to launch at the end of 2017. There are currently ME by Meliá hotels in Miami, Milan, London, Ibiza, Mallorca, Madrid, Cabo and Cancun.

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HOT | luxury BRAND

ME by Meliá is a personality-led, lifestyle brand that seeks to fuse innovative style with local tastes in order to captivate clientele with a love for contemporary art and design, international cuisine and world music. By capturing these elements in urban and resort destinations, the ME philosophy adds a more personal touch to the guest experience. www.mebymelia.com.

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HOT | opening

CONNECTED AND BUDGET-FRIENDLY SWISS-BELEXPRESS KUTA OPENS IN BALI

Hotel launches with for today’s millennial traveller complete with special offers and an exciting social media contest

KUTA, BALI – Swiss-Belexpress Kuta, a new contemporary budget hotel by Swiss-Belhotel International, has officially opened and is ready to welcome guests to Kuta Beach.

Situated just minutes away from Bali’s most famous beach and only five kilometres from Ngurah Rai International Airport, the 110-room hotel has been designed with the millennial and budget-conscious traveller in mind, whether flying solo or travelling with a group of friends.

As Swiss-Belhotel International’s first property under the SwissBelexpress brand, the two-star budget hotel offers visitors a comfortable yet affordable escape in the heart of Kuta’s entertainment district.

Guests can choose from three categories of rooms including an Express Room, Express Super and Express Triple to accommo date groups of students, friends or small families.

Connecting rooms keep the party going while some specially designed rooms have been built easily accessible for those with physical limitations. Today’s tech-savvy travellers can also appreciate the property’s cen tral location and fresh design, as well as smart TVs and free Wi-Fi access allowing them to be fully connected throughout their island holiday.

“Today’s travellers are looking for more streamlined experienc es with practical amenities and facilities, and value for money. The Swiss-Belexpress Kuta offers all these benefits and more in the centre of one of Southeast Asia’s most popular holiday des tinations.”

Officially opened 28 October, 2016, the hotel held an open house for stakeholders, trav el agents, event organisers and press during which guests received exclusive tours of the property while enjoying acous tic musical performances and a delicious showcase of Balinese and international food stalls at the hotel’s onsite Express Cafe.

“This opening marks a much needed accommo dation offering in Kuta and also an innovative step forward for Swiss Belhotel International as we unveil the new Swiss-Belexpress brand,” said SwissBelhotel International’s Chairman and President Gavin M. Faull.

Swiss-Belexpress Kuta will be giving away one voucher per day until the end of the contest.

“With its welcoming atmosphere and prime location just steps away from all that Kuta has to offer, this hotel is poised to be come one of the area’s leading mid-range properties,” said Bapak Felix Tandiawan, director of the hotel's owning compa ny, PT. Avos. “

The rate is available exclusively online. For more information on the new Swiss-Belexpress Kuta or to make a booking, please visit http://www.swiss-belhotel. com/swiss-belexpress-kuta or contact +62 361 4753 267.

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NEWS EVENTS JOBS ALL the GOOD THINGS HOTELIER INDONESIA www.hotelier-indonesia.com DONT MISS

team

The Appointment of Hugues Hervier

Tauzia Hotel Management, an award-winning Indonesian hotel operator is pleased to announce the official appoint ment of Hugues Hervier de Courtisigny as the new General Manager of EDEN Hotel Kuta Bali – Managed by Tauzia. EDEN Hotel Kuta is a hidden paradise located in the heart of tour ism lifestyle, surrounded by the best activities and destina tions of Kuta. A hotel with Simply City concept and modern minimalist interior blended with professional services – all is aptly prepared for happy customers.

It features 277 guestrooms divided into two categories: 259 EDEN Rooms of 30sqm and 18 EDEN Suites of 60sqm com plete with modern facilities including LED TV with cable channels, high speed Wi-Fi connection, bottles of mineral water, coffee/tea maker, mini bar, wardrobe, safe deposit box, and 24 hours room service. EDEN Hotel Kuta Bali is only 10 minutes away from Ngurah Rai International Airport, 20 minutes from Jimbaran, and 30 minutes from Seminyak.

The hotel is walking distance to several famous leisure desti nations such as Waterbom, Discovery & Beachwalk Shopping Malls, and Kuta Beach. Beginning his career with IHG Group in south of France, Hugues decided to move to Asia in his early thirties and stay in the region ever since with key man agerial role within renowned properties in Indochina and Indonesia. “I am very pleased to take over the lead of the EDEN that indeed stand as a symbol of the “savior faire” of Tauzia and hope to be able, with my comprehensive expe rience in Bali, to push further the success of this landmark property.” added Hugues. Discover more about EDEN Hotel Kuta Bali simply at www.myedenhotels.com and @edenkuta bali on social media.

MEET THE FACES BEHIND ALILA UBUD’S EXCEPTIONAL F&B EXPERIENCES EXECUTIVE CHEF ERWAN WIJAYA AND CONRAD MICHAEL O'RIORDAN

Slow Food Rules for Chef Erwan

One of Ubud’s finest chefs, Alila Ubud’s Executive Chef Erwan Wijaya specialises in Balinese and international cuisine that is inspired by the culinary wealth of Bali’s rice terraces, farms and seas.

Wielding culinary skills honed within the best restaurants in Bali, Chef Erwan brings to his cooking a strong commitment to the use of local ingredients and organic goodness wher ever possible. A proponent of the ‘slow food’ movement, he believes that Ubud and regional Bali provide a rich abundance of produce that can be thoughtful lymatched to a menu that tempts even the most discerning of diners.

At Alila Ubud’s signature restaurant, Plantation, he has put together innovative fine dining and fresh seasonal menus that celebrate the best of Bali “Farm to Table”, using ingredients sourced from local farms and markets, or harvested from the resort’s own organic garden.

Under his direction, Plantation has earned the ‘Snail of Approval’ by Slow Food Bali for its organic and sustainable food. It was also voted “Best Balinese Restaurant” in the 2014 and 2015 Now! Bali Best Restaurant Awards.

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HOT
de Courtisigny as General Manager of EDEN Hotel Kuta Bali – Managed by Tauzia Bali,

Chef Erwan and Plantation are also featured in ‘Flavours of Bali’, a recently published coffee table book, part of the Smudge Eats series of culinary guides, devoted to showcasing the best restaurants, bars, cafes and hotels on the island, as well as their signature dishes and the chefs behind their cre ation.

Chef Erwan’s signature creations include Balinese specialties such as: Parkedel Jagung - corn fritters with prawns, chayote, tamarind dressing and crisp Balinese salad; Kare Ikan - seared barramundi fillet served padang style with yellow curry sauce, kailan and homemade pickle; and Ayam Betutu - classic roast ed chicken Balinese style with bumbu genep paste, sambal matah, cucumber and local vegetables. On the Western front, diners can enjoy dishes such as: Fresh local crab meat com bined with a refreshing mix of local produce from Ubud and Bedugul, spiced up with a Bloody Mary sorbet; Local organic duck breast with Indian curry flavours, creamy local taro with truffle oil, and sweet, crispy Bedugul leek; and Sous vide local pork ribs, glazed with spicy local sambal, served with fried peanuts and wok-fried wild fern tips.

Conrad Mixes It Up At The Cabana Lounge

At Alila Ubud, Conrad pours his unbridled curiosity and excitement at exploring Bali’s wide range of ingredients into organic mixology at the Cabana Lounge as well as a delightful afternoon tea package enjoyed overlooking the pool. Not to be missed are Conrad’s signature cocktails infused with Asian inspiration and extra refreshing twists.

They include: Berry Cooler - mixed local berries, thyme, vanil la sugar, sumac and a dash of soda water; Lengkuas Sour (Galangal) - Wild Turkey combined with Lengkuas and kaffir lime syrup, orange bitters, shaken with lime juice and egg white; and Tropically British Pimms - Pimms combined with Cointreau, mixed with tropical fruits.

Conrad Michael O'Riordan draws on his passion and extensive knowledge of beverages and international cultures to curate a unique F&B experience that marries well with the refinement of Plantation restaurant and the relaxed sophistication of the Cabana Lounge. Conrad studied International Hospitality Management at Oxford Brookes University, and during the course of his studies, became fascinated with the way wine, cocktails and food speak to specific places, people and time.

Before joining Alila, Conrad established his career at dis tinguished establishments, including the highly acclaimed JW Marriott at Grosvenor House, London, Intercontinental London, The Halkin by Como, and Metropolitan by Como.

Crafted Festive Culinary Experiences

From the rainforest-surrounded Plantation Restaurant to the peacefulness of the organic garden or in the bale at the val ley’s edge, Chef Erwan and Conrad have crafted unique culi nary experiences that indulge diners in the incredible bounty of Bali amid the beauty of its natural environment. Give your taste buds something truly wonderful to celebrate this coming festive season with these highlights:

For more information on these and other events at Alila Ubud, please visit: http://www.alilamoments.com/ubud/happenings

HOTELIER INDONESIA | 28th | Vol 13 | 2016 | www.hotelier-indonesia.com • 67

THE SHILLA SEOUL PRESENTS “MARRY ME” PACKAGES

Say ‘I Do’ at The Shilla Seoul

Celebrated Korean stars choose The Shilla Seoul for newswor thy nuptials. Now guests can experience their own romantic encounter and stage the proposal of a lifetime with The Shilla Seoul’s two proposal packages.

The Marry Me – “Be Mine” package includes accommodation in an Executive Business Deluxe room while Marry Me – “Forever & Eternity” guests will stay in a Superior Suite. Upon arrival, guests can find a complimentary 375ml bottle of Veuve Clicquot champagne, artisanal chocolates, customized cake from the hotel’s Pastry Boutique, and a signature Shilla Bear doll. During their stay, couples can enjoy dining services four times daily at The Executive Lounge located on the top floor of the hotel with expansive views of Seoul’s skyline, and free access to the hotel’s many facilities, including the outdoor oasis Urban Island (closed for winter), relaxation zone, fitness center, indoor swimming pool, and sauna.

Couples planning a perfect pink-themed proposal need look no further than The Shilla Seoul’s Marry Me – “Be Mine” package. The hotel’s professional wedding team will attend to every detail, from preparing a proposal bouquet and L-O-V-E letter balloons to displaying a “Marry Me” wreath and adorning the room with photos of the lucky couple. Marry Me – “Forever & Eternity” is created for couples who prefer a chic setting. Themed around a spring outdoor garden wedding, the proposal is set with bespoke, individually-de signed details, from the bedding decorations and balloons to the floral arrangements and bouquet.

Marry Me – “Be Mine”, priced at KRW 750,000*, is available until December 30, 2017**. The package includes breakfast for two at The Executive Lounge and bookings need to be made four days in advance.

Marry Me – “Forever & Eternity” is priced at KRW 1,200,000*, inclusive of breakfast for two at The Executive Lounge (upgrade to buffet breakfast at The Parkview available). Valid until December 30, 2017**, bookings must be made seven days in advance.

*Prices above are based on two persons sharing a room, exclu sive of taxes and service charge. Offers and gifts included in the packages are only redeemable once.

**Blackout dates include December 24, 2016; July 22 to August 15, December 23-24, 2017.

Say ‘Yes’ at Continental

The Shilla Seoul’s French restaurant, Continental, remains a popular venue for memorable proposals. Available for one lucky couple per night, the restaurant’s renowned “Proposal Table”, with sweeping views overlooking Seoul, can be reserved in advance. The restaurant manager is available to oversee every detail leading to the big proposal, from the choice of flowers, to the customized menu, and the delivery of the ring, whether on a silver platter, in a champagne glass, or accompa nying dessert.

With impeccable proposal facilities and services, The Shilla Seoul ensures couples begin their lives together on a perfect note.

68 • HOTELIER INDONESIA | 28th | Vol XIII | 2016 | www.hotelier-indonesia.com
Seoul – In anticipation of 2017, The Shilla Seoul launches a romantic “Marry Me” package designed for couples looking to stage an unforgettable Korean-style marriage proposal.

Since 2009 Orchid Associates Group has been producing a series of conferences with a wide topic in Human Resources and hospitality Management, with the support from JFI Store to maintain the quality standards.

The hospitality arena is set to become one of the most influential markets and is a great topic for our event in Bali, as it incorporates diversity, inclusion, culture and custom; alongside business ideas.

Representatives from countries around the world bring together different and extremely interesting and thought provoking ideas. We showcase new thinking around key business challenges, present innovative practice and open the door to future thinking.

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ARTOTEL Sanur – Bali

Won the “BEST MODERN HOTEL DESIGN 2016”

Bali – ARTOTEL Indonesia is delighted to receive the “Best Modern Hotel Design 2016” for ARTOTEL Sanur – Bali at MowilexStyle&Décor Commercial Award from Style & Décor Magazine in Jakarta, November 2016. As it is shown in picture above from left to right: Corporate General Manager ARTOTEL Indonesia, Mr. Eduard Rudolf Pangkerego; Publisher Style & Decor Magazine, Ms. Erika Amalia; Team from Studio Tonton, Mr. Ivan; and MC receiving the award at the ceremonial event.

ARTOTEL Sanur – Bali with its architecture and design interior has been nominated as Best Hotel Design 2016 as an appreciation for involving of local designers who have created a new artistically masterpiece in this project. The criteria of the assessment were concept, local heritage, and aesthetic and color harmony. ARTOTEL Sanur – Bali won the award due to its concept in promoting the local heritage in Sanur, Bali Kite Festival and inspired from kites as a basic form of screen modules in the hotel’s façade. It is also applied as an interior element in each room along with geometric shape furniture as grout on the floor. ARTOTEL Sanur – Bali worked with Studio Tonton for this architecture and the whole look of the building.

Mr. Erastus Radjimin as CEO ARTOTEL Indonesia is very apprecia tive towards the award that has been given from Mowilex – Style & Décor Commercial Design Award. He added, “This is our first award received by ARTOTEL Sanur – Bali since its first open in April 2016. It’s showing an appreciation towards our existence in Sanur, as an art inspired design hotel in Bali.”

multimayaka hardware and home appliances specialist JAKARTA 1. Kawasan Industri Pulogadung, Tel. (021) 46832522 (hunting) Fax. (021) 46826823 /(021) 46828645 / (021) 460 2823 2. MGK Kemayoran Tel. (021) 2664 7190 Fax. (021) 2664 7191 3. Fatmawati Tel. (021) 75908858, 75908861 Fax. (021) 75908941 BANDUNG Tel. (022) 4267788/99 Fax. (022) 4230474 CIREBON Tel. (0231) 205519 / (0231) 201 909 Fax. (0231) 204580 SEMARANG Tel. (024) 8418620/21 Fax. (024) 8314982 SURABAYA Tel. (031) 5349414 (Hunting) Fax. (031) 5349413 DENPASAR Tel. (0361) 417079 / (0361) 417077 Fax.(0361) 417098 / (0361) 417078 MEDAN Tel. (061) 687 1619 Fax. (061) 4521660 BALIKPAPAN Tel. (0542) 7209575 / (0542) 720 9573 Fax. (0542) 7261276 MAKASSAR Tel. (0411) 4720 259 Fax. (0411) 449104 PONTIANAK Tel. (0561) 742699 / (0561) 742128 Fax. (0561) 742737 BANJARMASIN Tel.(0511) 4412271 Fax. (0511) 3362947 SAMARINDA Tel.(0541) 270175 Fax. (0541) 271464 PALEMBANG Tel. (0711) 717148 Fax. (0711) 715592 BATAM Tel. (0778) 472318, 472319, 472062 Fax. (0778) 472024 LAMPUNG Tel.(0721) 486764 Fax.(0721)474357 YOGYAKARTA Tel. (0274) 521559, 562680 Fax. (0274) 584379 PURWOKERTO Tel. (0281) 640667 Fax.
632829 Authorized Service Dealers Service Centres 70 • HOTELIER INDONESIA | 28th | Vol XIII | 2016 |
(0281)
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---NOT ALL WHO WANDER ARE LOST---

HOT | property FOR SALE

For Sale: 5 stars Hotel in Tanjung Benoa, Bali

This Hotel set at the most popular point of sea sport activities, set at lush tropical garden and white sandy beach. This hotel is ideally located in Tanjung Benoa Bay and offers a spectacular beach view. Bali Relaxing Resort & Spa has a beautiful beach front.The Resort is close to the main shopping area in Tanjung Benoa or the neighborhood “Nusa Dua” only 5 minutes drive, takes 25 minutes drive to Ngurah Rai Airport.

For Sale: Land at South Kuta Beach Lombok

Kuta Beach offers you private white beaches you see on travel shows and that you always dream of experiencing. This where the most accomodation restaurant are located. Only 20 km from the New Airport. A spectacular scenery with cliffs and mountains reaching the coast to create jagged and awe-inspiring landscapes and views. Contact us for more details.

FOR MORE PRIVATES LISTING SIMPLY EMAIL US AT info@hotelier-indonesia.com

For Sale: Luxury Hotel in Seminyak, Bali

20 minutes from airport ,5 minutes from seminyak strip, all the famous restaurants, pubs, and 5 stars villas and hotels , 2200 m2 land area ( +/2500m2 gross area ) – certificate hak milik > HGB , 3400 m2 gross building area 28 magnificent suites of 10 2bdrms private pool , 40 bedrooms suite @ 165-185m2 8 1bdrm private pool suites @ 80-120m2 9 junior suites @ 40m2

HOTELIER INDONESIA | 28th | Vol 13 | 2016 | www.hotelier-indonesia.com • 71
CALL NOW +6281219781196

HOT | award

LOUVRE HOTELS GROUP WINS AWARD FOR LEADING GLOBAL HOTEL CHAIN IN INDONESIA

Louvre Hotels Group has received the award for Leading Global Hotel Chain in Indonesia for 2016 – 2017 given by ITTA , The Indonesia Travel and Tourism Awards.

The award was presented on Wednesday December 14 , 2016 during the ITTA Gala Award Dinner held in Jakarta to Mr Mark van Ogtrop , MD of Louvre Hotels Indonesia.

Louvre Hotels Group operates over 30 hotels in Indonesia under the Brands : “Royal Tulip” , “Golden Tulip”, “Golden Tulip Essential”, “Kyriad” and soon to be launched “Campanile”.

In 2016 the group successfully opened 3 new Royal Tulip Hotels in Bogor , Bedugul and Ubud last two both in Bali. In addition new Golden Tulip and Golden Tulip Essential hotels were opened in Lombok, Tangerang, Kuta and Jimbaran in Bali. Under the Brand Kyriad a total of 7 hotels were added in 2016

The group is further expanding its portfolio in 2017 with over 12 hotels to be opened throughout the year in Indonesia. Mark van Ogtrop, MD of Louvre Hotels Group adds : “We are very excited to have received this award. It truly reflects the efforts of our team here in Indonesia and how the group has grown and suc cessfully opened a group of quality hotels that we currently oper ate. The recently added hotels in our portfolio are hotels that we are truly proud of and that add to the success of our reputation.”

About Louvre Hotels Group

Louvre Hotels Group is a major player in the global hotel industry, with over 1,175 hotels for a total capacity of more than 100,000 guest rooms in 51 countries. It operates a complete portfolio of 6 brands ranging from 1 to 5 stars: Première Classe, Campanile, Kyriad, Tulip Inn, Golden Tulip and Royal Tulip. Louvre Hotels Group is owned by Jin Jiang International Holdings Co. Ltd., one of China’s leading travel and tourism conglomerates. Jin Jiang is the 5th hotels group worldwide. www.louvrehotels.com

72 • HOTELIER INDONESIA | 28th | Vol XIII | 2016 | www.hotelier-indonesia.com

event

Heritage Baked 999 Father’s Day Cakes for Charity

Bangkok – Heritage Group, a leading manufacturer or snacks, foods and beverages organized a Father’s Day season of baking to donate to three children’s charities in Thailand. Celebrity chef, Phol Thantasatien, along with members of the media and Heritage customers, took part in a cake-baking workshop on December 1, 2016, at the SMEG showroom Pen K Life center. The 999 fruit cakes baked were arranged in the pattern of the number 9 in Thai numerals.

This has long been an auspicious number in Thailand and also honors the Father of Thailand, His Majesty the late King Bhumibol Adulyadej, the ninth sovereign of the Chakri dynasty. Following the grand baking event, all of the 999 cakes were donated to three Thai charities, Baan Nokkamin Foundation, Foundation For Children and Foundation for the Welfare of the Crippled under the Royal Patronage of her Royal Highness the Princess Mother.

For more information, please contact Heritage Group at: 02-813 0954-5 or visit www.heritagethailand.com or https://www.facebook.com/Heritagesnacksandfood

GET LISTED AT HOTELIER INDONESIA ORDER NOW : sales@hotelier-indonesia.com SUPPLIER
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HOT

Czech luxury hotel recommends eRevMax for improving online sales

The Charles Hotel using RateTiger for managing online sales channels

Czech luxury boutique hotel, the Charles has improved online business with eRevMax thorough efficient rate and distribution management. The four-star property has been using RateTiger Channel Manager for channel management, reservation deliv ery, rate benchmarking and business intelligence to improve business efficiency.

Prague is one of the most popular leisure destinations across Europe and receives over 5 million tourist visits every year. One of the oldest hotels in Prague, the Charles with its 31 luxury rooms, is a popular address with leisure travellers. RateTiger is helping them sell rooms from an allocated inventory pool across multiple global and niche sales channels simultaneously from a single platform, making online distribution complete automated and saving time.

“The extremely competitive nature of the Prague hospitality industry, with constant changes in occupancy and rates, make it really challenging for small hotels like us. Managing OTAs, 24X7 bookings and rate queries was taking a toll and obstructing our focus from the core business of hospitality. RateTiger is great support system for a small hotel like The Charles.

With its elegant simple interface and a responsive customer service, now everyday life is on cruise mode for me and my team. I am very happy with the service, support and the ana lytics of RateTiger. I would strongly recommend it,” said Happy Walia, General Manager at The Charles Hotel.

Mikulas, Nemeth, Sales Manager –Europe, eRevMax, comment ed, “RateTiger by eRevMax gives The Charles Hotel instant control to manage rate and inventory and receive reservation confirmation to their system thereby eliminating chance of overbooking. In addition, they can leverage eRevMax Channel Ecosystem to have 2-way XML connectivity with leading global and luxury OTAs and expand their target market.”

RateTiger by eRevMax is a fully integrated channel management solution that assists hotels in seamless rate and inventory man agement across multiple distribution channels. Hotels can also get bookings delivered into their property management system through the Reservation Delivery feature to keep availability updated at all times.

74 • HOTELIER INDONESIA | 28th | Vol XIII | 2016 | www.hotelier-indonesia.com

Hilton Signs Agreement with BRG Group to Manage 610-Room Dual-Branded Hotel in Vietnam

HANOI, Vietnam and MCLEAN, Va - Hilton (NYSE: HLT) announced the signing of a management agreement with Victory Hotel Joint Stock Company, which is part of the BRG Group, for a 610-room dual-branded hotel. Owned by BRG Group, and to be managed by Hilton, the dual-branded property will feature Hilton Hanoi West Lake, with 240 rooms and suites, as well as 50 serviced residences and DoubleTree by Hilton Hanoi West Lake, with 320 rooms and suites.

Both Hilton Hanoi West Lake and DoubleTree by Hilton Hanoi West Lake are scheduled to open in 2020 and are located on Hanoi’s iconic West Lake, on the fringe of the Central Business District. Together, they will also offer a total of 2,993 square meters of meeting space.

“We are pleased to mark DoubleTree by Hilton’s entry into Hanoi,” said Dianna Vaughan, senior vice president and global head, DoubleTree by Hilton. “DoubleTree by Hilton offers a strong value proposition to Hanoi’s MICE market, business and leisure travelers who appreciate contemporary accommoda tions, full-service facilities, and our unique approach to service, which focuses on CARE – Creating a Rewarding Experience – for our guests.”

“DoubleTree by Hilton Hanoi West Lake and Hilton Hanoi West Lake offer complementary accommodation options that enable Hilton to broaden its reach and deliver exceptional experienc es to a wider spectrum of segments,” said Sean Wooden, vice president, brand management, Asia Pacific, Hilton. “In addition to catering to short-stay guests, we will be able to cater to longstay guests with Hilton Hanoi West Lake’s serviced residences. At 2 the same time, the combined 610-room inventory makes us the top choice for large groups and major events.”

This dual-brand hotel is Hilton’s third project with BRG Group in Hanoi, which has business interests in banking, goods produc tion and trading, golf course development and operation, and real estate development. BRG Group owns Hilton Hanoi Opera and Hilton Garden Inn Hanoi.

“Building on our successful alliance with BRG Group and its affiliates, we are strengthening our presence in Vietnam, particularly in Hanoi,” said Guy Philips, senior vice president, development – Asia & Australasia, Hilton. “We are committed to delivering exceptional returns to our owners and look forward to working with BRG Group on even more projects across the country.”

Nguyen Thi Nga, Chairman of BRG Group, said, “We made the decision to partner with a leading global hospitality company and have never looked back. Following the success of Hilton Hanoi Opera and Hilton Garden Inn Hanoi, we know that our new dual-branded hotel project is in great hands. We are confi dent that the Hilton team will continue to exceed our expectations.”

With the signing of this latest partnership with BRG Group, Hilton will now have six hotels in the pipeline across Vietnam including Ho Chi Minh City and Da Nang. As part of the Hilton portfolio, Hilton Hanoi West Lake and DoubleTree by Hilton Hanoi West Lake will participate in Hilton HHonors, the award-winning guest-loyalty program for Hilton’s 13 distinct hotel brands. Hilton HHonors Members always get an exclusive member rate, along with HHonors Points, free standard Wi-Fi, digital check-in and nombooking fees only when they book directly through Hilton. For more information on Hilton Hotels & Resorts and DoubleTree by Hilton, visit news.hilton.com and news.doubletree.com.

HOTELIER INDONESIA | 28th | Vol 13 | 2016 | www.hotelier-indonesia.com • 75
76 • HOTELIER INDONESIA | 28th | Vol XIII | 2016 | www.hotelier-indonesia.com HOT | Gallery INDONESIAN HOTELS GENERAL MANAGER IHGM CHAPTER JOGJAKARTA - bom threat procedure | www.ihgm.or.id

Ruth Abellan

Gran Meliá Jakarta intro duces Ruth Abellan as General Manager of the hotel since August 1, 2015. Before, Mrs Abellan was the General Manager of Meliá Kuala Lumpur from July 2012 giving her almost 5 years of experience in Asian countries.

Her successful career is related to deep trans formations in all the hotels she managed. She was graduated from Barcelona University in 1994, and majored in Tourism and Hotel Management and continuing her post graduate in Hospitality Management at Universitat Pompeu Fabra and EADA Business School, also in Barcelona. Mrs. Abellan also holds several degrees by Cornell University in Strategic Management.

Mrs. Abellan counts with more than 15 years of experi ence in Meliá Hotels International, where she started her career in 2001 as Resident manager at Meliá Sitges followed with Tryp Palma and Tryp Apolo before being assigned General Manager at Meliá Barcelona in 2007 and Meliá Kuala Lumpur in 2012.

Mrs. Abellan used to be a mountain climber, and cur rently she finds running a relaxing activity. She enjoys reading about Politics and History, Asian Food and travelling the world with family.

HOT | team
*** Stay connected: Like us on Facebook: facebook.com/granMeliájkt Follow us on Twitter: @granMeliá_jkt Gran Meliá Jakarta Jl. H.R. Rasuna Said Kav. X – 0 Kuningan Jakarta 12950 Tel. +62 21 526 8080 Fax +62 21 526 8181 www.granMeliájakarta.com
ALL THAI’D UP: SUDAMALA SANUR OPENS AROY THAI CAFE & LOUNGE HOT | spot 78 • HOTELIER INDONESIA | 28th | Vol XIII | 2016 | www.hotelier-indonesia.com

Sudamala Suites & Villas, Sanur has revamped its poolside ‘joglo’ into a breezy Thai restaurant: Aroy Thai Cafe & Lounge. And the results are, well, aroy!

SANUR, BALI: Luxury boutique hotel Sudamala Suites & Villas, Sanur, has revamped its poolside Java-style ‘joglo’ pavilion into an open-air restaurant serv ing delicious, light Thai-inspired cuisine; the perfect culinary accompaniment for long, lazy days by the pool in a tropical paradise.

Sudamala’s recently-appointed Executive Chef, Tonny Kwan Lawrence, has created a menu which brings the many flavours of Thailand to the shores of Bali –- think fresh prawns, fresh herbs and coconut milk curries... Inspired by his many years cooking in Thailand, Chef Tonny’s new creation, Aroy Thai, is now ready for Sudamala guests to enjoy.

During his time as Sous Chef at Thailand’s stunning Nora Buri Resort & Spa in Koh Samui, Tonny stated “I have a real passion for Asian fusion –- mixing Asian and Western food, that’s my signa ture style.

Ever since I started taking my cooking seriously, I’ve been experimenting and finding new combinations of flavours.” At Aroy Thai, Tonny serves up some classic Thai dishes with a pinch of Bali flair.

“Chef Tonny’s experience in Thailand gave him a strong sense of Thai food, and Thai food in general is quite light and refreshing during the day.

A Thai menu wouldn’t be complete with out some classic Thai curries and Aroy does not disappoint with the Tom Kha Gai, chicken in coconut milk soup, Tom Yum Goong (spicy and creamy prawn soup) and roasted Thai red duck curry with a variety of fruits. Other dishes include fried rice and noodles like the ever-popular Pad Thai, rice noodles in tamarind with prawns and vegetables.

Situated in the spectacular, high-roofed traditional Javanese joglo, Aroy Thai has a relaxing poolside ambience and very reasonable prices. “We have tested the food and well, it was aroy!” said Ms. Subrata after sampling some of Chef Tonny’s dishes.

Aroy Thai Cafe and Lounge at Sudamala Suites & Villas, Sanur is open daily from 10am to 5pm.

Aroy’s menu consists of simple, delicious dishes, cooked to perfection, in four easy categories including: Bites and Salads, Soups, Mains and Desserts. Some of the delectable choices include Moo Rue Gai (satay marinated pork and chicken tenderloin skewers with sticky rice and peanut sauce), Gai Hor Bai Toey (marinat ed chicken wrapped in pandan leaves), and Som Tam Thai Goong (green papaya salad with prawns).

For more information see: www.sudama laresorts.com. For reservations, requests and further information, please contact +62 361 288 555 (Bali) or +62 370 693 111 (Lombok), or email info@sudamalaresorts.com or visit our website www.sudamalaresorts.com.

HOTELIER INDONESIA | 28th | Vol 13 | 2016 | www.hotelier-indonesia.com • 79
Additionally, there is nowhere else in Sanur where you can have authentic and decent Thai food in a beautiful and comfortable setting,” commented Sudamala Resorts Director, Emily Subrata.

The Peliatan Ballroom, with its 162 sq m of flexible function space, and a ceiling height of 4 m, can be divided into two sepa rate sound-proofed function areas each with its own entry door. Each area can seat 100 people, banquet style, and 150 people, theater style. When combined, the ballroom can accomodate 210 people seated banquet style and 300 people theater style, the largest in Ubud. Whereas the Sukma Boardroom provides exclusive meeting space for up to 14 people. The spacious pre-function area is ideal for coffee breaks, pre-dinner cocktails or product displays. All function spaces are equipped with mod ern audio visual equipment and high speed WiFi and internet access.

Who says meeting food has to be boring? Sens offer an inspired array of menu selections that are sure to impress, featuring regional and international specialties, and can custom tailor menus for you.

Sens team can also help you plan unique and unforgettable events, whether you’d like to transform a ballroom into a rain forest or set up a locally-inspired Amazing Race around Ubud.

We take just as much pride in our accommodations. Comfortable and contemporary, rooms come with thoughtful touches like universal power points, 24 hour room service, free and fast WiFi and a host of complimentary amenities so you can be at your best. And of course, SenS Spa is perfect for unwinding during breaks.

CONTACT

Jl. Sukma, Banjar Tebesaya Desa Peliatan, P.O. Box 2828 , 80571 Ubud - Bali Phone : +62 361 849 3328 Fax : +62 361 849 3327 reservations.ubud@senshotelsresorts.com

WE CREATE HOSPITALITY SOFTWARE SOLUTIONS... solutions.quasargroupinternational.com IN 40 LANGUAGES. QUASAR GROUP INTERNATIONAL www.quasargroupinternational.com info@quasargroupinternational.com Suzhou Geneva Bali Colombo

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