Edition 39 2019

HOTELIER HOTELIER COMMUNITY | JOBS | EVENTS | HOSPITALITY NEWS | SUPPLIERS | MAGAZINE | WWW.HOTELIER-INDONESIA.COM | EST 2006

I N D O N E S I A

SALLY BLOOMFIELD

The InterContinental® Jakarta Pondok Indah TOP EVENTS 2019

HOTELIER INDONESIA

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HOTELIER INDONESIA www.hotelier-indonesia.com

NEWS

JOBS

EVENTS

SUPPLIERS

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136 132

86 46

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88 103

70 78

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FROM THE EDITOR HOTELIER INDONESIA Hotelier Indonesia www.hotelier-indonesia.com Hotelier Indonesia News www.NEWS.hotelier-indonesia.com Hotelier Indonesia Jobs www.jobs.hotelier-indonesia.com Hotelier Indonesia Events www.events.hotelier-indonesia.com Hotelier Indonesia Tabloid www.tabloid.hotelier-indonesia.com Hotelier Indonesia Golf www.gOLF.hotelier-indonesia.com

Dear Hotelier Indonesia, This edition will cover Intercontinental Jakarta Pondok Indah, Double Tree expansion, Mandarin Oriental, and many more Our Special Solution for Hotelier is on page 18. Resort owners in Bali operate complex businesses. They face challenges related to volatility in demand, having overwhelming amounts of data and complicated revenue streams. As a result, traditional dynamic pricing approaches simply aren’t ideal options for many resorts, which means there is greater risk of missing out on potential revenue gains. Read more on page 18 There are lots of Great Events in 2019, one of the is East Africa Tourism and Hospitality Expo 2019 read em all on page 92 And many more... Stay happy and more to come for you next!

Hotelier Indonesia Advertise www.advertise..hotelier-indonesia.com Hotelier Indonesia Hotel Deals www.deals.hotelier-indonesia.com

Editor In Chief | Founder

Hery Sudrajat

Hotelier Indonesia Suppliers www.suppliers .hotelier-indonesia.com Hotelier Indonesia Spa www.spa.hotelier-indonesia.com Hotelier Indonesia Booking www.ticket.hotelier-indonesia.com

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I N D O N E S I A

SALLY BLOOMFIELD

The InterContinental® Jakarta Pondok Indah TOP EVENTS 2019 How Personalisation Can Drive Bali Resort Revenues Today

HOTELIER INDONESIA

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182 One Journey, Two Chefs, Three Hours Of Delicious Edible Stories

150 Finalists Announced For Stelliers Asia & South Asia 2019

PUBLISHER : HOTICOM MEDIA INTERNATIONAL JOBS | EVENTS | HOSPITALITY NEWS | MAGAZINE www.hotelier-indonesia.com EDITORIAL DISCLAIMER Hotelier Indonesia (No ISSN:2088-4060) and HotelierIndonesia.com consider its sources reliable and verifies as much data as possible. However, reporting inaccuracies can occur, consequently readers using this information do so at their own risk.Hotelier Indonesia Magazine and Website are sold with the understanding that the publisher is not rendering legal or financial advice.

Although persons and companies mentioned herein are believed to be reputable, neither Hotelier Indonesia, nor any of its employees, sales executives or contributors accept any responsibility whatsoever for such persons’ and companies’ activities. No part of this publication and/or website may be reproduced, stored in a retrieval system or transmitted in any form without prior written permission of the Publisher.

Permission is only deemed valid if approval is in writing.

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HOT CALENDAR

TOP NEXT

EVENTS

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FHI

FOOD & HOTEL

INDONESIA

24 - 27 July 2019

Jakarta International Expo Kemayoran, Jakarta The 15th International Hotel,Catering Equipment, Food, and Drink Exhibition INDONESIA’S LEADING TRADE INTERNATIONAL EXHIBITION FOR FOOD, BEVERAGE & HOSPITALITY INDUSTRY

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HOT SOLUTIONS

HOW PERSONALISATION CAN DRIVE BALI RESORT REVENUES TODAY Written by: Tracy Dong, Lead Advisor, APAC, IDeaS Revenue Solutions Resort owners in Bali operate complex businesses. They face challenges related to volatility in demand, having overwhelming amounts of data and complicated revenue streams. As a result, traditional dynamic pricing approaches simply aren’t ideal options for many resorts, which means there is greater risk of missing out on potential revenue gains.

While automated-pricing technology has enhanced how hotels practice revenue management today, not all systems are a good fit for the resort market. For instance, all-inclusive resort revenue managers must weigh the outcomes of per-person pricing versus unit-based pricing and deploy that pricing strategy across all products and channels.

A large opportunity for resort owners to improve their profit performance today centres on guest personalisation. Offers like a spa package, rose petals and champagne, or room-location choices like balcony, poolside, ocean-view or beachfront create opportunities for more tailored and unique guest options.

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Resorts often have many room types and drive a longer length of stay compared with traditional hotels. They also tend to have very well-defined patterns by day of week and season. As a result, many resorts rely on occupancy-based pricing to drive revenues, and packages or amenity add-ons to enhance overall property profit performance. Given the multitude of potential revenue streams within a resort, there are a wide range of revenue maximisation opportunities to be captured through personalisation.

Let’s take for example a resort in Bali that consists of beachfront villas, traditional hotel rooms with meetings and events spaces, and is located 30 minutes from Denpasar Airport. In this case we have a resort that drives both strong leisure weekend business and strong midweek group business. This resort has 15 room types, charges an additional rate for third- and fourth-person occupancy and historically captures a three-plus night length of stay from their guests. In terms of number of pricing decisions, the resort has to make over a typical year, this could result in 15 room types multiplied by 365 days in the year times three occupancy price points times seven length-of-stay price points, which works out to 114,975 pricing decisions in the year—and that’s just for calculating the Best Available Rate (BAR) alone.

This is not even considering fluctuations in pricing as demand shifts or additional rate plans.

Given the multitude of pricing decisions needed, optimised pricing at the room-type level by length of stay results in very personalised price points. Think about the difference in price points if you had a family of four looking for a junior suite for a Thursday to Sunday stay pattern versus a single business traveller looking for an executive king for a Tuesday to Wednesday stay pattern.

Even if these two guests were looking for the same room type, we’d see very personalised price points for each of them. Layer this level of pricing optimisation on top of the diverse set of products, rate plans and chargeable amenities a resort offers, and already you are offering accommodation packages and price points personalised to a guest’s needs, without ever having to ask for personally identifiable information.

Resorts also take a significant portion of business— sometimes upwards of 70 percent—from wholesale tour-and-travel contracts. This may lead some resort owners to view personalised approaches to pricing as a lesser priority compared to traditional hotels due to having rates set far in advance, rooms occupied and even total guest spend preconfigured, but this should not be the case. Yes, the agreed contracts help ensure the resort stays busy, but with less control over pricing and availability, how does a resort know if these arrangements truly create the best outcome for their bottom line? A savvy revenue manager will conduct a thorough analysis of their wholesale contracts, outlining areas where rate negotiation or availability can be optimised.

Cultivating asset value for resorts is all about capitalising on the unique revenue opportunities these businesses create. Compared with urban-based hotels, resorts are challenged by much more complicated business models and a diverse range of revenue streams. Resorts require a more tailored approach than the typical hotel. This approach should account for flexible guest rooms to accommodate families of all sizes, while pricing per person or by room, as well as managing an abundance of package offers and contracted wholesale rates.

Pricing will continue to evolve. Buyer expectations are on the rise because technology provides more transparency and immediacy to our consumers. The guest’s ability to tailor their experience will only continue to grow, and customer choice will be the next pricing opportunity. In today’s environment, hotels, especially resorts, are discovering ways to leverage the data they have now and cutting-edge technology to optimise and deploy those hundreds of thousands of pricing decisions every day.

Each of those is becoming more hyper-personalised and delivering results that lead to greater revenue opportunity and profit potential.

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HOT interview

SALLY BLOOMFIELD THE INTERVIEW 1. Please elaborate more on your early career until the point you become a hotelier/ business woman.

I started my career in Interior Design, following in my fathers footsteps, I then travelled overseas for a while working at Designers Guild in London. When I returned to Melbourne I ended up in fashion with companies such a Esprit and Witchery and nearly 10 years in fashion advertising and PR. I then became the Melbourne Editor for Harper’s Bazaar magazine for three and a half years. During this time I met my husband who started the Q Bar nightclubs in Australia. Together we bought the Albany and Bloomfield Hotels in South Yarra and ran those for nearly 15 years.. In 2012 we moved to Bali with our boys Nico and Jules, who are now 16 and 10. Sadly my husband passed away in 2016 and in 2017 I opened Bloomfield Bali.

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2. What do you think is the biggest challenge in the industry?

The biggest challenge (in Bali specifically) is the rising supply and falling demand. There are too many hotels but not enough traveller’s to fill in the rooms.

Oversupply has been an ongoing issue.

The volcano eruptions and the natural disaster that happened lately around Bali has become another challenge; travellers choose other destinations to go, i.e Phuket or Cebu instead of Bali.

3. What is your strategy to keep Bloomfield Bali thrives?

Just to offer something that other hotels do not at a competitive rate. I think the look and feel of the hotel not to mention our fabulous staff and incredible view set us apart.. It is like walking into someone’s home and instantly feeling relaxed.. We offer some kick arse cocktails as well..

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4. What is your next plan in the future, career wise?

Maybe open Bloomfield in other area in Indonesia? Yes I am currently looking to open another hotel in Bali. I would like to do another two in Bali. I would like to build my boutique brand throughout Asia.

5. What is your biggest achievement in your career?

I think definitely opening this hotel by myself was a huge achievement for me.

6. What do you love most about what you do right now?

The opportunity to be creative and work with a great team and the ability to travel constantly, I love that!! I love that it has been such a success for us and that we can do it all over again.. that’s the fun part!!

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HOT BUSINESS

DoubleTree by Hilton Focuses on Asia Pacific in Expansive Global Development Nearly half of future development planned in growing tourism and business hubs across the region SINGAPORE and MCLEAN, Va. – Sustaining its tremendous growth into 2019, DoubleTree by Hilton will expand its footprint around the world, with nearly half of its 200 planned hotels located in the Asia Pacific region.

Fourteen new DoubleTree by Hilton properties are slated to open this year across China, Thailand, Indonesia, Australia, Sri Lanka and New Zealand, adding to the close to 560 existing DoubleTree by Hilton properties currently in its global portfolio that spans across 45 countries.

To accommodate the region’s thriving economic centers and growing tourism industries, DoubleTree by Hilton looks to provide an upscale solution to those in or traveling to the region with innovative, comfortable hotels and its signature, warm DoubleTree Cookie welcome.

“As DoubleTree by Hilton celebrates its 50th anniversary in 2019, we are eager to continue providing guests in the Asia Pacific region and around the world with our outstanding DoubleTree hospitality,” said Shawn McAteer, senior vice president and global head, DoubleTree by Hilton. “By opening hotels such as DoubleTree by Hilton Weerawila Rajawarna Resort, our first property in Sri Lanka, our brand continues to maintain its commitment to innovation and the gold standard for hospitality for guests around the world.”

From exploring the UNESCO World Heritage Site of Goa Velha near DoubleTree by Hilton Goa-Panaji, to experiencing the eclectic metropolis of Surabaya, Indonesia at DoubleTree by Hilton Surabaya, each property will provide both leisure and business travelers access to key cultural and business centers across the Asia Pacific.

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DoubleTree by Hilton Perth Northbridge Exterior

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DoubleTree by Hilton Napier Hotel

Suites Guest Room

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DoubleTree by Hilton Perth Northbridge Guest Room

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DoubleTree by Hilton Shanwei Lobby

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“Hilton is leading the hotel construction pipeline in China, with DoubleTree by Hilton being our second fastest-growing brand in the region with more than 100 planned projects and an aggregate of close to 27,000 rooms,” said Sean Wooden, vice president of brand management, Asia Pacific, Hilton. “While we reached a tremendous milestone of 50 DoubleTree by Hilton properties in Asia Pacific in 2018, we look forward to continuing our upward trajectory of growth with 14 DoubleTree

by Hilton properties opening this year. These properties further our mission to be the most hospitable company in the world as we demonstrate our commitment by being where our guests want to travel across the region.”

Hilton has become woven into the fabric of communities all over the globe and in the company’s 100th year, global growth continues with the expansion of DoubleTree by Hilton across the Asia Pacific, opening the following hotels in 2019: AUSTRALIA • DoubleTree by Hilton Perth – Northbridge: Launched in the heart of Perth in January 2019, this hotel is the first DoubleTree by Hilton in Western Australia and the first new-build DoubleTree

by Hilton property in the country. The hotel is located in Perth’s cultural district and is a short walk from the city center, Yagan Square and the Perth Arena entertainment venue.

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CHINA • DoubleTree by Hilton Shanwei: Located a short walk from the vibrant Jingting Bay beach and a 15-minute drive from the city center, DoubleTree by Hilton Shanwei will provide guests an ideal balance between vibrant street life and outdoor serenity. The seafront hotel is the first Hilton and only international hotel in Shanwei.

• DoubleTree by Hilton Yangzhou: DoubleTree by Hilton Yangzhou will boast astounding views of the Yangzhou skyline from stylish guest rooms, provide close access to local shopping and offer an array of on-property dining outlets.

• DoubleTree by Hilton Suzhou Wujiang: Overlooking the Jinghang Canal, this newly-constructed hotel will open as the only international hotel in Suzhou Wujiang’s business development zone, providing access to key economic centers.

• DoubleTree by Hilton Foshan – Nanhai: Located in central Nanhai District, DoubleTree by Hilton Foshan will boast a modern interior design, special art lighting systems and host the largest ballroom in its market.

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DoubleTree by Hilton Shenzhen Nanshan Residence Suite

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DoubleTree by Hilton Shenzhen Nanshan Residence Suite

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DoubleTree by Hilton Yangzhou Lobby

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• DoubleTree by Hilton Quzhou: Debuting as the first Hilton-branded property in Quzhou located within the administration center and new Central Business District of the city. Quzhou, with its 1,800-year history, is both a popular tourist destination with plenty of natural resources and cultural attractions as well as an industrial hotbed.

• DoubleTree by Hilton Shenzhen Nanshan Residence: Located near Qianhai Free Trade Zone and High Tech Park, the property will be the very first DoubleTree by Hilton Residence in China, catering to the needs of our longstay guests. The hotel offers direct access to Shenzhen’s new Central Business District and is just a two-minute walk to the famous Holland Flower town, a popular tourist attractions in Shenzhen.

• DoubleTree by Hilton Shanghai Jing An: DoubleTree

by Hilton Shanghai Jing An will be an excellent addition to Hilton’s portfolio within the strategically important city of downtown Shanghai. The hotel is located in downtown Shanghai, which sees a strong and mature demand for both business and leisure hotel accommodation.

INDONESIA • DoubleTree by Hilton Surabaya: Located in Surabaya’s city center on historic Jalan Tunjungan Road, DoubleTree

by Hilton Surabaya will provide the ideal stay for business travelers and conventions, as it will boast the city’s largest ballroom, a large exhibition floor, 16 meeting rooms and a 360-degree rooftop meeting room.

MALAYSIA • DoubleTree by Hilton Putrajaya Lakeside: a conversion hotel, DoubleTree by Hilton Putrajaya Lakeside will be Hilton’s first hotel in Putrajaya, Malaysia’s administrative capital, when it opens.

NEW ZEALAND • DoubleTree by Hilton Napier Hotel & Suites: Situated in the coastal city of Napier, DoubleTree by Hilton Napier Hotel & Suites will offer a modern Art Deco-inspired stay near wineries, shopping, the city center and the waterfront.

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DoubleTree by Hilton Goa-Panaji Aerial

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DoubleTree by Hilton Bangkok Ploenchit Reception

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SRI LANKA • DoubleTree by Hilton Weerawila Rajawarna Resort: As the first Hilton property in Weerawila, this contemporary resort will be near three of the top 10 most visited Wildlife National Park and Sanctuaries in the Sri Lanka.

THAILAND • DoubleTree by Hilton Phuket Banthai Resort: Guests will step into tranquility when checking in to this resort, the first DoubleTree by Hilton property in Phuket, located in the heart of Patong and directly opposite the white sandy beach and turquoise waters of the Andaman Sea. • DoubleTree by Hilton Bangkok Ploenchit: Conveniently located in the heart of vibrant Bangkok, DoubleTree by Hilton Bangkok Ploenchit features panoramic views over the city from its 251 guest rooms, including four stylish suites.

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DoubleTree by

Hilton Phuket

Banthai ResortLobby

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DoubleTree by Hilton Weerawila Reception

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About DoubleTree by Hilton DoubleTree by Hilton is a fast-growing, global portfolio of nearly 560 upscale hotels with more than 130,000 rooms across six continents.

Over the past 50 years, DoubleTree by Hilton has maintained its philosophy that it’s the little things that make a big difference, from welcoming guests with its signature warm DoubleTree Cookie, to serving the local community. Thanks to the dedication of its Team Members, DoubleTree by Hilton ensures the absolute best experiences for guests and continues to be a symbol of comfort through contemporary accommodations and amenities, including unique food and beverage experiences, state-of-the-art fitness offerings, and meetings and event spaces. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. To make reservations, travelers may visit doubletree.com. Connect with DoubleTree by Hilton on Facebook, Twitter, and Instagram. Learn about the latest brand news at newsroom.hilton.com/doubletree.

About Hilton Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 16 world-class brands comprising more than 5,600 properties with nearly 913,000 rooms, in 113 countries and territories. Dedicated to fulfilling its mission to be the world’s most hospitable company, Hilton earned a spot on the 2018 world’s best workplaces list, and has welcomed more than 3 billion guests in its nearly 100 year history. Through the award-winning guest loyalty program Hilton Honors, more than 85 million members who book directly with Hilton have access to instant benefits, including digital check-in with room selection, Digital Key, and Connected Room. Visit newsroom. hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.

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HOT BUSINESS

LA RESIDENCE, HUE STEPS UP AS LATEST PROPERTY IN ADRIAN ZECHA’S NEW GROUP HUE, Vietnam — An historic 122-room boutique hotel on the south bank of the fabled Perfume River in the one-time imperial capital of Vietnam officially observed its emergence today as Azerai La Residence, Hue, the second hotel in a new group formed by hotelier Adrian Zecha.

Concurrent with the hotel’s rebranding is the conclusion of work on the second phase of the most extensive renovation in its recent, 14-year history. All 73 superior and deluxe rooms in the hotel’s west wing were stripped and redesigned with an understated aesthetic that affirms Azerai’s devotion to simplicity and elegance.

Its expanded and completely renovated spa now features six treatment rooms (four singles and two doubles), each with a dressing area, vanity and shower. Separate wet areas for men and women offer steam, sauna and ice fountains. The spa’s menu of massages, therapies and scrubs draws from both Eastern and Western traditions.

The hotel’s gymnasium has relocated from the upper floor of the west wing to the ground floor beside the spa, and is equipped with all new treadmills, exercise bikes and an elliptical trainer, as well as free weights and other wellness resources.

The hotel’s bar, Le Gouverneur, was moved from the rotunda of the historic mansion to one of the same building’s ells.

The hotel’s restaurant, Le Parfum, has been refurbished with the same Azerai aesthetics.

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AZERAI CELEBRATES DEBUT OF SECOND HOTEL IN VIETNAM

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AZERAI CELEBRATES DEBUT OF SECOND HOTEL IN VIETNAM After opening the 60-room Azerai Can Tho on the In 2013, Hue native Phan Trong Minh succeeded a Mekong last spring, Azerai has embarked on a path run of foreign general managers to usher the hotel that calls for a new debut every year. over the threshold of its 10th anniversary and into its second decade as one of the top five most roundIn each case, the mission is the same: To present ly celebrated properties in Vietnam. the single-most compelling and elegant accommodation experience in a given locale at an affordable “In Hue, where the Nguyen kings believed fervently in the power of phong thuy, or feng shui, to create price-point. powerfully attractive experiences of place, La Residence is a beneficiary of some of that old imperial magic,” said Minh. “The place just feels right. With Adrian Zecha now stirring in a bit of his own magic, we expect to create one of the most compelling hospitality experiences in Southeast Asia.”

“In Hue, we wanted a hotel that would emerge as the quintessential hospitality experience in the city,” said Zecha.

Come spring, 39 more rooms in the hotel’s east wing will come out the other side of a renovation that will both brighten the rooms and update the aesthetics.

The name of the new hotel brand is derived from Adrian Zecha’s initials and the latter part of a Persian word, caravanserai, which references the storied old inns of the Middle East.

La Residence opened in 2005 after a French entre- AZERAI preneur partnered with the local tourist authorities and renovated a 1930-built mansion that was once Azerai is a new story and brand of hotels offering guests simple elegance, refined design, discreet and part of the colonial governor’s residence. attentive service in places of unique beauty and culWith the departure of the colonial French in 1954, tural interest. Azerai is uniquely envisioned for tothe mansion at 5 Le Loi Street served as a guest day’s experienced urbane individuals, couples and house for provincial authorities from the 1950s all families looking for distinction, quality and comfort at affordable prices. the way through the turn of the century.

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More than 70.000 Quality Jobs Seeker is ready for any positions WWW.JOBS.HOTELIER-INDONESIA.COM

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nesia.com

Jl. Sukma, Banjar Tebesaya Desa Peliatan, P.O. Box 2828 , 80571 Ubud - Bali Phone : +62 361 849 3328 Fax : +62 361 849 3327 reservations.ubud@senshotelsresorts.com

HOT FOR SALE

ANNIE DEAN ,

PROPERTIES BALI Collection

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18 BEDROOM BOUTIQUES HOTEL IN UMALAS REF# : Title : Location : Land Area : Building/Floor Area : Price List : Rp 34.950.000.000

HUMS101 Hotel Umalas 1500 sqm 1000 sqm

Bedrooms : 18 Bathrooms : 18 Garages : 4 OtherFeatures : Built-In Wardrobes,Close To Schools,Close To Shops,Close To Transport,Fireplace(S)

This hotel consists of various buildings, each with 2 floors. A total of 18 bedrooms are offered.

The bedrooms are spacious and in the upper floors, they are having a high ceiling. Each bedroom is having its own en-suite bathroom, equipped with hot water.

Elegant rooms come with warm lighting and a private balcony. All well-appointed rooms are fitted with a flat-screen TV, minibar and sofa. En suite bathrooms have a bathtub.

The land approximately 1500 sqm, was built this beautiful hotel in 1998 with the very passion that it is operated with today.

Facilities • 18 Bedrooms • Swimming pool • Restaurant • Receptions • Staff area • Permit 2 IMB and Pondok Wisata • Title : Freehold / Hak milik • Land : 1500 m2 • Building approx : 1000m2

The reason owner selling, it’s time think about retirement.

Further information available upon request, please contact us below for more details.

This 18-bedroom hotel for sale located on Banjar Umalas - Kerobokan, on the outskirt of the busy Kuta beach.

This hotel accommodation with a “Private Residential” its build on the concept of harmoniously blends of the oriental Javanese - Chinese culture with uniquely mystical beauty of Bali.

Lia Hariani Call : +62 813-9700-8888 Email : lia@anniedeanproperties.com

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MANDARIN ORIENTAL HOTEL GROUP WELCOMES CHEN MAN AS A FAN Hong Kong – Chen Man, visual artist, photographer and designer, is the newest celebrity fan to join Mandarin Oriental’s 20 year global advertising campaign “He’s a Fan/She’s a Fan”.

The campaign elegantly connects Mandarin Oriental’s well-recognised symbol - the fan - with international celebrities who regularly stay at the Group’s hotels. In appreciation of their support, the Group donates to each celebrity’s individual choice of charity. Chen Man has chosen the nature conservancy charity, Game Rangers International.

Born in Beijing, Chen Man graduated with a BA from the Central Academy of Fine Arts and first came to attention for her unique style when she photographed a series of fantastical covers for Vision, a design and art magazine based in China. She is now a widely respected international photographer who primarily focuses her lens on fashion, beauty and art.

Her artistic, manipulated and arresting images have featured in magazines such as Vogue, Harper’s Bazaar and Cosmopolitan. She has also exhibited her work globally with prominent exhibitions in Hong Kong, London, Paris, Tokyo and Los Angeles.

While travelling Chen Man chooses to stay with Mandarin Oriental, where she says she experiences “impeccable service.” Citing Mandarin Oriental Pudong, Shanghai as one of her favourite hotels, she says that what makes for a memorable stay is “The feeling that everyone who works at the hotel is part of a big family. That really impresses me a lot.”

Chen Man’s images for the campaign are self-portraits taken at the Forbidden City in Beijing and within the environs of Mandarin Oriental Pudong, Shanghai.

“The award-winning campaign has been driving awareness of the Mandarin Oriental brand for 20 years and we are delighted to welcome Chen Man as our newest ambassador,” said Jill Kluge, Mandarin Oriental Hotel Group’s Chief Marketing Officer.

“By focusing on a range of talented and diverse celebrities who evidently appreciate the finer things in life, we continue to showcase our hotels in a truly unique and interesting way. The beautiful self-portraits taken for this launch also broaden the campaign’s appeal,” she added.

Mandarin Oriental’s existing fans are: Chen Kun, Isabelle Huppert, Lucy Liu, Morgan Freeman,

Cecilia Bartoli, Caterina Murino, Sir Peter Blake, Karen Mok, Christian Louboutin, Sophie Marceau, Liam Neeson, IM Pei, Michelle Yeoh, Jane Seymour, Kenzo Takada, Jerry Hall, Vanessa Mae, Vivienne Tam, Barry Humphries, Frederick Forsyth, Darcey Bussell, Bryan Ferry, Dame Helen Mirren, Maggie Cheung, Hélène Grimaud, Geoffrey Rush, Adam Scott, Dev Patel, Christoph Waltz, Stanley Tucci, Rami Malek and Chen Man. More information about Mandarin Oriental’s fans and video interviews with the celebrities, including Chen Man can be found on the Group’s website at mandarinoriental.com.

About Mandarin Oriental Hotel Group Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 32 hotels and six residences in 23 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place.

Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the Jardine Matheson Group. www.mandarinoriental.com.

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HOT AWARDS

MANDARIN ORIENTAL HOTEL GROUP ACHIEVES TOP RATINGS IN THE 2019 FORBES FIVE- AND FOUR-STAR AWARDS Hong Kong, 2019 -- Mandarin Oriental Hotel Group attained the highest rankings for many of its hotels, restaurants and spas in the annual Forbes Travel Guide Five- & Four-Star Awards. A record 23 hotels have been recognised. The Group’s London flagship Mandarin Oriental Hyde Park, which fully reopens this April, made a well-deserved comeback, gaining Five Stars both for the beautifully refurbished hotel, and the superb new spa.

The iconic Mandarin Oriental, Hong Kong, once again achieved six Five Star ratings across all three categories for the hotel, spa and four of its restaurants, the Michelin-starred Pierre, Man Wah, Mandarin Grill + Bar and the Krug Room. It remains the only city hotel in the world to achieve this honour.

The Group’s second Hong Kong property, The Landmark Mandarin Oriental was again awarded Five Stars across the three categories for its hotel, spa and two Michelin-starred restaurant Amber, as was

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Mandarin Oriental, Macau. This prestigious honour was only accomplished by a handful of hotels worldwide.

Thirteen of the Group’s hotels achieved Five Star distinction in both the hotel and spa categories; Mandarin Oriental, Bangkok, Mandarin Oriental, Guangzhou, Mandarin Oriental, Boston, Mandarin Oriental, Hong Kong, The Landmark Mandarin Oriental, Hong Kong, Mandarin Oriental Hyde Park, London, Mandarin Oriental, Macau, Mandarin Oriental, Miami, Mandarin Oriental, New York, Mandarin Oriental, Singapore, Mandarin Oriental Pudong, Shanghai, Mandarin Oriental, Taipei and Mandarin Oriental, Tokyo. In addition, Mandarin Oriental, Barcelona, Mandarin Oriental, Marrakech, Mandarin Oriental, Milan and Mandarin Oriental, Paris achieved the Five Star distinction for the hotel and Four Stars for their spa.

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Two new additions to the Four Star category for both hotel and spa this year were Mandarin Oriental, Kuala Lumpur and Mandarin Oriental, Sanya who join Mandarin Oriental, Prague and Mandarin Oriental, Washington D.C. Mandarin Oriental, Geneva also achieved Four Star hotel status.

In addition, out of 68 Forbes Five Star Spas, 13 are Spas at Mandarin Oriental, more than any other hotel group. The list includes the Spas at Mandarin Oriental located in Boston, Miami and New York together with London, Bangkok, Guangzhou, both hotels in Hong Kong, Macau, Shanghai, Singapore, Taipei and Tokyo. There were two new additions to the Forbes Four Star Spa category, for Mandarin Oriental hotels in Kuala Lumpur and Sanya.

In continued recognition of the Group’s commitment to dining excellence, Pierre, The Krug Room, Man Wah and Mandarin Grill at Mandarin Oriental, Hong Kong, Amber at The Landmark Mandarin Oriental and Vida Rica at Mandarin Oriental, Macau achieved the Five Star award.

Ebony at Mandarin Oriental, Guangzhou, Yong Yi Ting at Mandarin Oriental Pudong, Shanghai and Asiate at Mandarin Oriental, New York were awarded a Four Star mark of excellence.

are delighted that our commitment to excellence has been recognised once more with this level of hospitality distinction at so many of our properties” said Christoph Mares, Chief Operating Officer at Mandarin Oriental Hotel Group.

According to Forbes, standards for Forbes Five Star Award certifications are exact, and few properties meet them. To achieve Forbes Travel Guide Four and Five Star status, properties must meet or exceed the bar-setting service standards, which are determined through an unannounced, undercover service evaluation conducted by Forbes Travel Guide’s expert inspectors. In 2019, 220 hotels achieved Forbes Five Star Award status, 70 restaurants and 68 spas have achieved the Forbes Five Star Award.

About Mandarin Oriental Hotel Group Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences.

Having grown from its Asian roots into a global brand, the Group now operates 32 hotels and six residences in 23 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the Jardine Matheson Group.

“The Forbes Five and Four-Star awards are some of the most important in the hotel industry. We

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HOT DEALS

MANDARIN ORIENTAL WANGFUJING, BEIJING OPEN IN MARCH WITH ENTICING ACCOMMODATION PACKAGE

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Hong Kong, 2019 – Mandarin Oriental Wangfujing, Beijing the Group’s first hotel in China’s capital, is scheduled to open on 18 March 2019. To celebrate, an enticing Opening Offer accommodation package has been unveiled, which includes a generous daily hotel credit of CNY 888 that can be spent throughout the property.

Located on the upper levels of WF CENTRAL, Hongkong Land’s leading premium lifestyle retail centre, Mandarin Oriental Wangfujing, Beijing enjoys stunning views of historic landmarks, including The Forbidden City.

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Each of the 73 guestrooms and suites are among the largest in Beijing. All are elegantly appointed, deftly combining residential style with luxury amenities, and many have views towards the magnificent Forbidden City. The two stylish restaurants and rooftop bar have access to a spectacular garden terrace. Café Zi will offer all-day dining, specialising in Asian cuisine. Mandarin Grill + Bar will feature classic grill-style dishes, while MO Bar will be the preferred destination for innovative cocktails and music.

The Spa will feature signature wellness experiences, a fitness centre and 25m indoor lap pool with sky roof.

Mandarin Oriental Wangfujing, Beijing’s Opening Offer is priced from CNY 3,088 and includes: • Luxurious accommodation • A generous daily hotel credit of CNY 888 to be spent throughout the hotel Suggestions on how to spend the daily hotel credit include: • Sipping a Beijing-themed cocktail in MO Bar, while watching the sun set over the iconic Forbidden City • Sampling pan-Asian cuisine or dim sum in Café Zi • Indulging in delicious steaks and seafood from the Mandarin Grill + Bar • Enjoying a relaxing tea with light bites in the hushed calm of The Library • Trying one of the numerous rejuvenating treatments at The Spa • Being whisked in style to or from Beijing Capital International Airport

The Opening Offer is valid until 18 June 2019, room rates are per room per night, based on double occupancy and subject to 16.6% service charge and tax.

For reservations and further information, visit https:// www.mandarinoriental.com/beijing/wangfujing/luxury-hotel.

About Mandarin Oriental Wangfujing, Beijing With a spectacular location in the heart of China’s capital, Mandarin Oriental Wangfujing will be the city’s premier boutique hotel upon opening in March 2019.

Each of the 73 light-filled guestrooms and suites are all elegantly styled and among the largest in Beijing, with many enjoying views of historic landmarks including The Forbidden City. Two stylish restaurants and bar will benefit from access to an expansive rooftop garden terrace while The Spa will feature signature wellness experiences, a fitness centre and 25m indoor lap pool with a sky roof.

About Mandarin Oriental Hotel Group Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 31 hotels and six residences in 22 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the Jardine Matheson Group.

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THE SKY IS THE LIMIT AT MANDARIN ORIENTAL, MACAU WITH THE RETURN OF THE SKYWALK MOMENT ROOM PACKAGE 88

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Hong Kong, 2019 - Mandarin Oriental, Macau is offering thrill-seekers another chance to experience ultimate adventure in Macau with the Skywalk MOment package.

Hugely popular when first offered in 2017, the luxury accommodation package provides guests with an opportunity to walk round the 233-metre high outer observation deck of Macau Tower, from where they can enjoy panoramic 360-degree views of the city. Other package benefits include optional discounted offers at The Spa at Mandarin Oriental, Macau.

Soaring 338-metres tall on the Macau Peninsula waterfront, the Macau Tower is the city’s iconic landmark and a must-see tourist destination that boasts a variety of adrenaline-pumping adventures, including one of the world’s highest bungee jumps and its Skywalk. The tower’s dining, shopping and entertainment options, including Macau’s largest 3D cinema, ensure a fun-filled day out for visitors.

Within the serene surroundings of Mandarin Oriental, Macau, the city’s only non-gaming hotel, guests can enjoy its outdoor swimming pool and appreciate exotic cocktails and the best DJs in town at Vida Rica bar. Conveniently connected to Macau’s premier shopping destination, One Central Mall, the hotel provides guests with further welcome diversions on its doorstep.

The Skywalk MOment package is priced from HKD 1,988 and includes: • Accommodation in a Deluxe City View Room • Exclusive 40% savings on massages at The Spa: Discounted prices are MOP 570 for 60 minutes or MOP 890 for 90 minutes (optional) • Skywalk tickets for two people • Skywalk merchandise: T-shirt, e-certificate, membership card and Skywalk photos on a USB stick

Rates are subject to availability, based on double occupancy and valid until 31 December 2019 while a 15% tax and service charge applies. For reservations and further information, please visit www.mandarinoriental.com/macau.

About Mandarin Oriental, Macau A non-gaming luxury hotel, Mandarin Oriental, Macau is an elegant urban retreat exuding a subtle blend of the territory’s Chinese and European heritage. Located in the city’s entertainment and high-end retail centre, the hotel is just a few minutes’ walk from the historic heart of town and enjoys easy access to all major transport hubs. The hotel has 213 well-appointed rooms and suites featuring panoramic views of the city’s waterfront, and a tasteful range of dining facilities, including Vida Rica Restaurant and Bar, Lobby Lounge and The Mandarin Oriental Shop, offering a true epicurean indulgence. There are also extensive meeting facilities, and for complete relaxation and rejuvenation, The Spa at Mandarin Oriental, Macau, a seven-time Forbes Five-Star winner, provides a comprehensive array of wellness, beauty and massage programmes. The overall spa and health facilities also include a state-of-the-art fitness centre and an outdoor heated swimming pool.

About Mandarin Oriental Hotel Group Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 31 hotels and six residences in 22 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the Jardine Matheson Group.

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EATHE 2019 is an important opportunity for stakeholders in the sector to meet and discuss opportunities and common challenges at a policy level and it all kicked off at the EATHE 2019 Floor opening, which took place on 22nd March, Friday at 5h20 in the auditorium of the Four Point

by Sheraton The opening was addressed by the Honourable Minister of Tourism, Dr. Hamisi Andrea Kigwangalla, Mr. Deogratius Kilawe chairman of EATHE 2019 and Leona Lemomo, the CEO of Msafiri Tours. Present were delegates from airline companies, hotels, travel companies, the Open University of Tanzania, National Tourism College, ZATI and others.

Mikono Speakers was honored to host the honorable Minister for the first time in its events. He officially launched the registration for both Buyers and Exhibitors of the 3rd edition for East Africa Tourism and Hospitality Expo. Since he took office thenumber of tourist has grown from 1.1m per annum to 1.5m and he expects the number to increase to 2 million by 2019.

During his opening remark the Minister stated that the future of tourism in Tanzania is lie on three things. First, increasing the use of Artificial Itelligence (AI), this ease the experience for travelers all the way from flight and hotel bookings to assisting the country to know the number of tourist in the country at any given time. Second, empowering local people to benefit from Tourism .

South Korea has been doing well in tourism because they bid number of events around the world and so far they control 30% of majors events and this is the main reason they have number of tourist in their country. Said Deogratius Kilawe-Chairman of EATHE 2019.

East Africa Tourism and Hospitality Expo 2019 key to Africa’s growth

The ultimate benefit reaches local people through social services and from selling local products to tourists e.g. Cultural items, food etc. Third, diversification of tourism services and products e.g. conferences and soccer.

To increase the number of tourist in Tanzania we need to focus on bidding international events. Tourism is not about leisure only, these events bring a lot of tourist at par.

(+ 9% vs 2016).

Leona Lemomo the CEO of MSafiri travels who has been in the industry for over ten years added that “the major challenge facing the industry that needs to be solved will boost the growth of the industry in the Country is to open the Southern circuit to increase accessibility to local and international tourists. According to the 2018 BMI report on Tourism in Tanzania, the industry is playing an increasingly important role in the global economy, contributing 5% of gross domestic product (GDP), 30 percent of service exports, and 235 million jobs. Indeed, each year, approximately 1 billion people travel internationally. By 2030, consumer spending on tourism, hospitality, and recreation in Africa is projected to reach about $261.77 billion, $137.87 billion more than in 2015. From 1998 to 2015, service exports, including of “industries without smokestacks” such as tourism, have grown about six times faster than merchandise exports in Africa. Africa’s travel and tourism industry continues to record impressive growth over the years. In 2017, the continent hit a 63 million high in international tourist arrivals as compared to 58 M in 2016

Africa’s share of international tourist arrivals is 5%. Europe’s share is 51%, Asia and the Pacific 24%, Americas 16% and the Middle East 4% respectively. Results were driven by the continued recovery in Tunisia and Morocco and strong performance in Kenya, Côte d’Ivoire, Mauritius and Zimbabwe.

Island destinations Seychelles, Cape Verde and Reunion recorded double-digit growth in arrivals.

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The African economy has been gaining momentum, with the real output growth estimated to have increased by 3.8% in 2017 and expected to reach 4.1% by 2018/2019.

Travel and tourism contributed a total of 8.1% to Africa’s GDP (USD 177.6 bn) in 2017. This percentage is expected to rise by 3.7% (to reach 12%) in 2018. Moreover, the direct contribution to the GDP stood at 3.3% in 2017.

The Minister adds that the East Africa Tourism and Hospitality Expo 2019 provides the ideal platform for African countries to work together. “A successful EATHE 2019 contributes to the success of tourism in all countries.”

Mr Kilawe added that, “Kilimanjaro is honored and privileged to host the Continent’s biggest tourism event in

The industry is also a major employer in the continent, supporting over 22 million jobs in 2017, approximately 6.5% of total employment. These include jobs directly & indirectly supported by the industry, and are expected to rise by 3.1% in 2018 to 23 million jobs.

Rise of international hotel brands is a key factor in the growth of the hospitality industry. Pipeline activity of 76,322 rooms in 418 hotels (with over 100 brands across Africa) have been reported in 2018. Of these, 47,679 rooms in 298 hotels are in Sub Saharan Africa, while North Africa recorded 28,643 rooms in 120 hotels.

In 2016, around 670 hotels and establishments were present in Tanzania, and we forecast robust growth in hotel numbers in the medium-to-long term, with the number of hotels and establishments expected to reach 830 in 2021 Total overnight stays are expected to increase by 6.9% in 2017, reaching 14.0mn, with steady growth expected through to 2021. The average length of stay will remain stable, at around 9.6 nights, throughout the forecast period. We expect 2019 to have more than 2 Million tourists.

“Tanzania and Africa is vibrant melting pot for tourism: the diverse cultures, customs and traditions of our people, merged with the endless variety of our landscapes, blended with our unique biodiversity, tempered by our historical legacy, and fired by the spirit of freedom and equality, ” said the Minister.

However, he noted that if we are to be successful, everyone needs to pay more attention to the image and reputation of East Africa. “Not only through effective marketing, but by putting on a really great show when tourists arrive like Urithi Festival which is very important to give experience to tourists. Their word of mouth will do marketing for us and using social media begins the minute they arrive on our shores.”

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Africa. EATHE 2019 allows Kilimanjaro to be competitive in the tourism sector and brings the city a direct Tsh 2 billion revenue and an indirect longer term income of Tsh 50 Billion.”

East Africa Tourism and Hospitality Expo 2019 will have 2,300 meetings from 22nd -24th November 2019, 400 exhibitors, 700 buyers and 144 media. Owned by Mikono Speaker, East Africa Tourism and Hospitality Expo 2019 is one of the largest tourism marketing events on the African calendar and showcases the widest variety of Africa’s best tourism products and services. The event attracts quality buyers from across South Africa, the African continent and the world and is co-located with World Embassy Festival 2019, Kilimanjaro Festival 2019 and Africa Food and Drink Expo 2019.

EATHE 2019 will impart key stakeholders with realistic strategic plans that will play a major role in shaping the future of tourism in Tanzania.

HOT Plates

A TASTE OF PARADISE AT KARMA KANDARA Karma Kandara’s Executive Chef, Joseph Antonishek is extremely excited to be bringing his international experience to the menus at DiMare and Karma Beach Club.

Chef Joseph’s dedication to local ingredients and traditional Balinese cooking delivers hotel and restaurant guests extraordinary culinary experiences. Joseph has revamped the resort’s dining offerings, drawing upon their culinary influences to create bold flavours highlighted by the best in local produce.

With a career behind the stoves at some of LA’s hottest hotel restaurants including at the Mondrian Hotel and Raffles L’Ermitage, Joseph has found his calling in Bali, and Karma Kandara in particular.

“I draw inspiration first and foremost from my team,” said Chef Joseph. “I work with an amazing group who are always teaching me about local ingredients, traditions and obscure dishes most people wouldn’t be aware of when traveling to Bali. I also find inspiration in travel, not only on the local street food level, but also throughout Asia. I find that most Asian cuisines are based on either seeds, roots or leaves and the cuisine of Indonesia is a complex balance of all three. I just love creating dishes that stay true to their Indonesian roots.”

A large part of that love is founded in the resort’s superb dining culture, both at the signature restaurant diMare and the Karma Beach Club. Joseph has created food experiences that raise the bar even higher and have guests returning time and again to try something fresh, new and exciting.

Guests enjoying the relaxed atmosphere at Karma Beach Club, the private beach at the bottom of the imposing cliffs at Karma Kandara, enjoy simple, light and fresh Mediterranean-style fare such as Grilled Octopus & Potato Salad; Salt Baked Whole Snapper to share; Wood Fired Oven Pizzas and Rolled Baklava with Coconut Gelato.

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Karma Kandara’s magnificent DiMare restaurant delivers a European-Asian style, heavily influenced by local ingredients. Guests can feast on the incredible views as well as dishes such as Fermented Java Green Tea Salad; Roasted Duck Breast with Ubi Gratin and Dragonfruit Gastrique; Rack of Lamb with Ghee Carrot Puree, Petai and Fermented Black Garlic Jus; and Strawberries & Cream: compressed Bedugul Strawberries, Kemangi Ice Cream, Coconut Mousse with Strawberry Firecracker Sorbet.

Chef Joseph includes the usual suspects that that guests might expect whilst holidaying in Indonesia, such as nasi goreng and urab, but what sets these dishes apart is the unusual preparation his team has devised using local ingredients. Cuka is a handmade vinegar prepared by the family of one of Karma’s cooks and is used in making Scallop Ceviche with Torch Ginger Flower and Pomelo. Petai, also known as ‘stinky bean” is braised for hours in extra virgin olive oil with red bumbu and citrus before being served with grilled octopus. Almond, anise flavoured Kluwak is used as the base for Rawan - a famous Javanese soup and occasionally as an ice cream flavour. All of diMare’s ice cream is made from scratch in house.

At both Karma Beach and diMare, the Bar Manager/ Mixologist works closely with Chef Joseph in to inspire each other with ingredients and techniques for matching the flavours of drinks and food. Once a month the team expresses their creativity through either cuisine & wine or cuisine & cocktail dinners, pairing flavours expertly to create gastronomic experiences to savour and remember. www.karmagroup.com

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ANIL PATHAK

Mr Anil Pathak is the Regional General Manager Indonesia, InterContinental Hotels Group and is a seasoned hotelier with over 27 years of experience in luxury and mid-scale brands across six countries in the Asia-Pacific and North America regions.

GENERAL MANAGER INTERCONTINENTAL® JAKARTA PONDOK INDAH AND REGIONAL GENERAL MANAGER INDONESIA, INTERCONTINENTAL® HOTELS GROUP (IHG)

For the last six years, Anil has been based within the Indonesian market, where he has successfully grown the portfolio from 3 to 15 hotels whilst taking the helm as General Manager of the new InterContinental Jakarta Pondok Indah.

“The hotel redefines luxury, offering memorable experiences with unrivalled facilities and a commitment to service for our business travelers, families and wedding couples. We are Jakarta’s premier destination for discerning travelers.”

With a successful background in Food and Beverage (New Design Concepts), Sales and Marketing (Channel Management) and Strategic Management (Brand and Synergy), Anil is passionate about innovation and developing people with a view to becoming being future Industry leaders. A focal point throughout his career has been the successful collaboration of his team in all strategic endeavours.

InterContinental Jakarta Pondok Indah has opened its doors in the affluent Pondok Indah area in the heart of South Jakarta, marking the latest addition to the InterContinental Hotels & Resorts brand in Indonesia. Anil has received notable awards within the InterContinental Hotels Group (IHG) for “We are delighted to bring modern glamour consistently achieving a high level of exceto the exclusive Pondok Indah neighbor- llence, including Best Employer - Global hood through the InterContinental life” said Programme, and Operations Leader Front Anil Pathak, General Manager of InterCon- Runner Award. tinental Jakarta Pondok Indah.

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Introducing a new icon of luxury in the heart of South Jakarta The InterContinental® Jakarta Pondok Indah Jakarta, Indonesia, March 2019 - The InterContinental Jakarta Pondok Indah has opened its doors in the affluent Pondok Indah area in the heart of South Jakarta, marking the latest addition to the InterContinental Hotels & Resorts brand in Indonesia and the South East Asia and Korea (SEAK) region.

With 70 years of experience providing seamless service in the travel industry, an insightful concierge team welcomes guests to a new world of luxury where they will enjoy the InterContinental Life in 311 elegantly appointed guest rooms and suites that embrace the perfect blend of function and form.

Furnished with soothing tones and timeless artwork, the rooms and suites provide sweeping views of Pondok Indah, the South Jakarta district known for its exclusive estates and reputable international schools. Strategically integrated within a high-end commercial complex that includes a prominent shopping mall, office tower, family friendly facilities and a world-class golf course, the hotel is the perfect destination for both business and leisure travelers.

Envisioned as the most coveted wedding venue in Jakarta, InterContinental Jakarta Pondok Indah is fully equipped to bring dream weddings to life with an elegant Grand Ballroom suitable for 3,500 guests and a tropical outdoor terrace perfect for an intimate ceremony, whilst the Sky Box is situated above the ballroom and has been designed for guests to gather privately.

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The Chef ’s Table has been curated for the bridegroom’s family to intimately experience the culinary team’s creations for the big day. The InterContinental World of Weddings team provides stress-free wedding planning and support as they consult brides-to-be in the comfort of a chic Wedding Gallery & Lounge with exquisite refreshments.

The hotel is strategically located just 45 minutes from Soekarno-Hatta International Airport, offering unrivalled amenities, including the renowned Club InterContinental and featuring the city’s only exclusive outdoor terrace dining, designed for hosting the city’s sophisticated executives and business travelers.

InterContinental Meetings offers state-of-the-art meeting facilities accompanied by an events butler ready to provide a flawless experience for meeting delegates. Featuring The Studios, Jakarta’s first club-inspired space reimagines the meeting experience, with a relaxed atmosphere designed to help stimulate the liveliest of discussions or review reports in the comfort of plush sofas with a cappuccino prepared by on-site baristas.

Interactive show kitchens provide guests with a unique experience as wondrous and exotic dishes from around the world are created.

For an energetic afternoon "pick me up”, guests can enjoy The Sweet Spot, offering an array of sweets and confections exclusive to The Studios, and as the day draws to a conclusion indulge in the finest wines at The Vineyard or sample refined spirits in the whisky tasting room.

Guests seeking to revitalise body and mind are welcome in the Inaria Spa or to enjoy a private workout session at the Fitness & Movement Studio. Families can look forward to an exciting, fun-filled stay with children invited to swim in the kids swimming pool and playground area at the outdoor Planet Trekkers on the 8th floor.

Direct access to Pondok Indah Water Park and kids’ facilities in Pondok Indah Mall are also available for the little ones.

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Boasting dynamic dining options, InterContinental Jakarta Pondok Indah is sure to become the focal point for South Jakarta’s residents and guests to indulge in the finest offerings from around the world. All-day dining can be enjoyed at Sugar & Spice, with a menu spanning 5 continents, whilst a teppanyaki ‘speak-easy’ bar takes intimate dining to new heights. Guests can connect with business colleagues and friends at The Lounge with unique single origin coffee and the finest tea. The Aqua Lounge is the perfect venue to wind down above the city’s traffic with handcrafted cocktails by the pool.

“We are delighted to bring modern glamour to the exclusive Pondok Indah neighborhood through the InterContinental life” said Anil Pathak, General Manager of InterContinental Jakarta Pondok Indah. “The hotel redefines luxury, offering memorable experiences with unrivalled facilities and a commitment to service for our business travelers, families and wedding couples. We are Jakarta’s premier destination for discerning travelers.”

InterContinental Jakarta Pondok Indah is now accepting reservations. For more information or reservations, please visit www.jakarta.intercontinental.com, or contact the hotel by email reservation.icjakarta@ihg.com or phone +6221 3950 7355.

Opening Special Offer InterContinental® Jakarta Pondok Indah Opening Special Offer starts from USD 148++ per room per night at the Classic Room and includes: • • • •

Daily buffet breakfast for 2 people at the new and exciting Sugar & Spice Complimentary internet access Complimentary late check-out up to 3 pm subject to availability 20% off on laundry charges

Prices are subject to 21% service charge and government tax. The Opening Special Offer is subject to availability and valid until 30 April, 2019. For reservations, please call +6221 3950 73556 or email reservation.icjakarta@ ihg.com.

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MOBILE LEARNING BOOSTING INDONESIA’S HOTELS Technology is ever-present wherever we look today and one piece of tech that many of us cannot be without is the smartphone. While we may be used to messaging our friends and colleagues, checking e-mails and social media, how many of us have learnt a new language through our mobile phones?

That is exactly what the employees at one Indonesian hotel are doing. Hotelier Indonesia spoke to the General Manager of HARRIS-POP! Hotels & Conventions Solo, Mr. Yudi Alamsyah, to find out more about how they use mobile learning at the hotel.

1. Why have you decided to implement mobile learning within your hotel?

The HARRIS-POP! Hotels & Conventions Solo uses the Boost Voice mobile learning solution to teach our frontline service employees English language skills. There are a number of reasons why we do this. Firstly, mobile learning is both easier to implement and more effective than traditional classroom-based forms of training. Our teams are able to learn anytime, anywhere including in their lunch break or on the way to work. This is important as the more chances they have to learn the better they get. If you try and teach them via classroom-based learning, then they would only learn once a week which is not enough.

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Secondly, the language skills that they acquire through using the Boost Voice mobile app provides them with more than just the ability to communicate with their guests, it gives them confidence. This confidence translates into better service as our employees can now understand exactly what their guests want and are able to engage in conversation. This has the added benefit of improving their own career prospects too.

2. Do you think technology can replace service?

I do not believe that technology will ever replace service employees, certainly not in the hospitality industry. The HARRIS-POP! Hotels & Conventions Solo uses technology to help our employees and support them in their day-to-day work. However, our guests still want to interact with other humans especially if they have a special request.

Interestingly, mobile learning actually promotes more human-to-human interaction by providing our service employees with the skills to engage in a more meaningful way with our guests.

3. How do you implement the mobile learning courses within the hotel?

We use Boost Voice for our F&B and Front Office teams. We find that these are the most guest-facing departments in the hotel and it is vitally important that our employees are able to communicate properly and clearly.

We have many employees who have benefitted from Boost. One in particular is Mr. Willy Prasetyo from the F&B department. Born and raised in Solo, Willy has been in the hotel industry since 2010 when he joined our On The Job training program as a waiter. After

finishing Vocational High School, he worked in several hotels, as well as in one restaurant in Solo, before joining back with HARRIS-POP! Hotels & Conventions Solo.

Added to that, English is still the international language of business that is used by both Indonesians and non- Indonesians, so as well as Bahasa Indonesia, we need to be able to speak and understand the English language.

Furthermore, we have 144 rooms on 15 floors, five meeting rooms, and 1 ballroom with a capacity of up to 1000 people. We also have the HARRIS Cafe with a capacity of 100 persons plus a number of facilities from swimming pools, a gym and spa and reflection area. So, we have a number of different departments that our employees need to be able to understand inside out, and be able to communicate to the guest in any language.

4. Can you give us an example of an employee who has benefited from the Boost mobile learning solution?

Willy was always quite shy and lacked confidence, but after one month using Boost Voice it was clear that his English language ability had improved. Willy saw this improvement himself and the more competent he got the more he wanted to practice and learn. Of particular note is his pronunciation of words, especially those that are specific to the F&B department. Boost Voice has been developed with guidance from hoteliers and we have seen Willy be able to pronounce common restaurant terms much more clearly and accurately.

He enjoys the fact that Boost Voice incorporates games and animation and has told me that as soon as he arrives home he opens the app. He has clearly become more confident when there are foreign guests in the restaurant, his shyness has definitely subsided.

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AROUND THE WORLD IN 18 GOLF COURSES From Iceland's island of fire and ice, all the way to the iconic skylines of Hong Kong, discover some of the top golf courses around the world with golfscape.

If you’re a golf traveler, a golfer or an adventurer, this is a list for you. Join golfscape on a trip around the world in 18 courses and discover the golf gems each destination has to offer. Book a flight, pack your bags, and get ready to be charmed by these world-class, award-winning, and absolutely breathtaking golf courses.

“A journey of a thousand miles begins with a single step” – Lao Tzu

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First stop, Africa Highland Gate, South Africa Get ready for a treat at Highland Gate, set along the mountainous terrain in Mpumalanga in South Africa. The course provides an equal challenge to the tour professional, as well as the club player. However, its charm lies in its high altitude, calling for a truly scenic and memorable golf experience.

Mazagan Beach & Golf Resort, Morocco Set alongside a long stretch of the Atlantic Ocean, Mazagan Beach & Golf Resort is a par-72, 18 holes links golf course designed by the legendary Gary Player. Following the gentle curves and slopes of the dunes, the course was created with an aim to respect the environment by preserving the land’s natural features.

Next, North America Capilano Golf & Country Club, Canada Combining natural beauty with world-class design, Capilano Golf & Country Club is carved out of the rainforest with breathtaking views of Vancouver and beyond. Designed by the renowned Stanley Thompson, the course is filled with generous tree-lined fairways, spectacular green sites, and artistic bunkers.

Now it's onto Europe Brautarholt Golf Course, Iceland Next on this world trip is the winter wonderland at Brautarholt Golf Course, located in the Greater Reykjavik Area.

Nestled along the dramatic cliffs of Iceland, golfers can enjoy the demanding layout of the course while taking in the natural yet unique views of Reykjavik city. Ever felt like golfing in the midnight sun? Plan your trip for June or July and experience 24 hours of daylight.

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Lough Erne Resort, Northern Ireland

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Lough Erne Resort offers golfers the ultimate 36 hole golf experience, with not only one championship golf course but two! The Faldo Course is designed by 6-time major winner Sir Nick Faldo, while the Castle Hume Course plays host to 10 PGA Championships.

In light of this, you definitely need to add these courses to your bucket list!

Carnoustie Golf Links, Scotland Carnoustie is a magical destination for golfers all over the world and is considered to be the most challenging course to play 18 holes across the globe. Designed by some of the most iconic names in golf history, the course is refined to highlight the dramatic natural elements, a golfing experience you will never forget.

Visby Golf Course, Sweden

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Considered to be one of the most beautiful golf courses in Sweden, Visby Golf Course is home to large, undulating greens designed by Pierre Fulke and Adam Mednick. Delivering a round that’s beyond the ordinary, golfers are welcome to challenge themselves in this world-class Swedish golf course.

Krakow Valley Golf & Country Club, Poland Deemed as one of Central Europe’s biggest golf resorts, Krakow Valley is an 18 hole championship golf course designed by Ronald Fream. With a variety of tee distances, the course welcomes both advanced players and beginners. Enjoy the unique layout of Krakow Valley, a course complete with wide bunkers and lush fairways.

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Club de Golf El Prat, Barcelona One of Spain’s finest golf clubs, Real Club de Golf El Prat is a regular host to famous national and international championships, such as the Spanish Open. Designed by the legendary Greg Norman, El Prat boasts 45 holes and is nestled on the picturesque estate of BonVilar.

Golf Son Gual, Mallorca Golf Son Gual is widely accepted amongst the industry as one of the best golf courses on the island of Mallorca, well known for sporting and natural elegance. Surrounded by olive trees, wildflowers, and vineyards allow yourself to be captivated by the course’s true beauty and enjoy a relaxing day on the greens.

Golf Club Biella (Le Betulle), Italy Founded in 1958, Golf Club Biella graces Italy with over half a century of existence alongside a landscape of rare beauty.

Designed by British Architect John Morrison, the course embodies an ‘English style’ layout with colorful backdrops that change every season – a sight you wouldn’t want to miss.

Elea Golf Club, Cyprus Elea Golf Club is a Sir Nick Faldo-designed course, located near the ancient town of Paphos by the shimmering Mediterranean Sea. The course offers a challenging layout through rolling countryside, where golfers can enjoy playing with sights of olive trees and an abundance of native flora and wild herbs.

It's time to discover the Middle East The Els Club, Dubai Designed by the one and only Ernie Els, this Dubai course is one of the Middle East’s finest golf spots. Woven into Dubai’s rugged terrain, The Els Club is a timeless desert links course that deserves to be included in your travel list.

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Ghala Golf Club, Oman Uniquely set into a wadi, Ghala Golf Club is the first independent golf course in Oman. The iconic backdrop of the Al-Hajar mountains provides golfers with a scenic round, whilst the course tests the abilities of all players. Enrich your game by enjoying the wildlife and taking on a challenge amongst the deserts of Oman.

Finally, Asia Laguna National (Masters Course), Singapore Laguna National is one of Andy Dye’s masterpieces. The award-winning master's course welcomes many famous golfers worldwide, such as Ernie Els and Colin Montgomerie. The beautiful and peaceful parkland landscape calms players before they complete a stern test of golf at one of the most celebrated golf courses in Asia.

The Jockey Club Kau Sai Chau (North Course), Hong Kong Offering a true links feel to all golfers, Gary Player made sure that the North Course at The Jockey Club would present a tough yet enjoyable test of golf. Additionally, the course is one of three from the Jockey Club Kau Sai Chau – the only public golf course in Hong Kong.

Sherwood Hills Golf Course, Philippines Positioned at the heart of Cavite, Sherwood Hills is one of the Philippines most prestigious golf courses. Thriving to be a natural layout, this Jack Nicklaus signature course is highly maintained to be the host of a tournament at any given moment. Also, the layout is perfect for all player skill sets.

Bali National Golf Club, Bali For those looking for a luxurious day of golf, Bali National is the idyllic golf course. From beautiful creeks to majestic tropical birds, the course is filled with natural encounters, keeping golfers entertained during their rounds. Bali National has been given countless awards for not only being an outstanding resort but also for its impeccable golf course.

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VISTAJET LAUNCHES GLOBAL PET TRAVEL PROGRAM AS IT SEES A 104% INCREASE IN ANIMALS FLYING VistaPet: the expert solution to make flying with pets as simple as possible Hong Kong, 2019 – VistaJet, the first and only global business aviation company, announced today the launch of VistaPet, the most comprehensive program designed to ensure all passengers feel welcome – even if they are four-legged.

Emerging travel behavior trends highlight why offering solutions to provide for animals is increasingly important: • VistaJet has seen a 104% increase in the number of animals flown over the last two years; • One in four VistaJet Members flies regularly with their loyal companions, and an estimated 30 million people travel with their pets each year; • There was a 47% increase in the number of dogs flying on board VistaJet in 2018 against the previous year; • For many, pets are simply part of the family – 95% of American animal owners agree as they become increasingly integrated into our lives; • Travel standards to date have failed to reach expected service levels, with 75% of owners distrusting commercial airlines to safely care for their pets, making the journey stressful for both animal and human.

VistaPet has been designed in collaboration with experienced veterinary practitioners, groomers, dieticians and coaches to respond to the needs and challenges faced when traveling with animals. From care kits, sleep mats and balanced menus, to travel advice, global flying regulations and fear of flying courses, all VistaJet passengers can expect the same exceptional service and support.

The most comfortable journey with a pet starts with a simplified booking service, continues with a happy and uneventful flight, and ends at a pet friendly destination. The VistaPet program includes: Simply Ready to Fly Unfortunately, there are no standard rules for the transport of pets around the globe. To ensure a seamless travel experience, VistaJet’s customer service team advises passengers on the regulations that apply to their flights and destinations when traveling with pets, including details for vaccinations, microchips, certificates and permits.

Sometimes, flying with a scared pet can transform a perfect flight into a very long one. To ensure all passengers enjoy their flight, VistaJet can arrange fear of flying courses for dogs, in partnership with The Dog House. The four-week course desensitizes pets to what they could experience during a flight – the smell of fuel, the sounds of jet engines, cabin air pressure and the movements of air turbulence.

A Safe and Stress-Free Flight On board every flight, passengers will receive a VistaPet Pochette – a travel bag containing a collection of items to take care of pets during and after a flight.

Bio-organic pet food from Rockster will provide pets with high-quality nutrients in the air or on arrival. The flavorful selection of Random Rewards

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FOUR SEASONS RESORT BALI AT SAYAN LAUNCHES ISLAND’S FIRST HOTEL ARRIVAL BY RIVER RAFT Ayung River rafting adventure offers innovative check-in at Four Seasons Famed for its dramatic tree top arrival via asuspension bridge,the World’s #1 Hotelis now offering guests a 180-degree change of perspective,with Bali’s first hotel arrival by river raft. Submerged in a river valley close to the artistic centre of Ubud, Four Seasons Resort Bali at Sayan has launched the innovative rafting check-in as an option for guests transferring from its sister Resort, the beachfront Four Seasons Jimbaran Bayon Bali’s south-westcoast. Instead of the usual 90-minute road transfer,travellers combining a stay at both Resorts can instead be taken by private car(60 minutes’drive) to the departure point for a two-hour rafting adventure down Bali’s longest river,the Ayung.

While they enjoy a leisurely guided adventure through Class III rapids with views of lush jungle,rice terraces and majestic gorges,their luggage continues by car and precedes their arrival at Four Seasons Resort Sayan.

After discovering secluded sites–including a natural holy spring and an historic dam belonging to Bali’s th-century UNESCO World Heritage-listed subak irrigation system–rafters land directly at the Resort’s Riverside Restaurant.Waiting staff ensure a seamless check-in and within minutes guests are relaxing in their room,delivering a hotel arrival unlike any other.

“The Resort is wellknown for its magical rooftop arrival.Many guests stop in their tracks and are even brought to tears as they cross the bridge,full of wonder and awe,listening to the forest ‘symphony’and descending in to the hotel from the tree tops.This new arrival by river offers the opposite view with a slow reveal from under the canopy of trees,making it perfect for repeat guests who have experienced the bridge arrival before,” says Resort Manager Gianni Costa.

“It does not feel like a check-in experience,but rather a transition to another world, welcomed by the friendliest people on Earth.”

Voted #1 World’s Top Hotel in the 2018 Travel+Leisure Readers’ Awards,Four Seasons Resort Sayan is simultaneously an intimate hideaway nestled between two rivers,and a global architectural icon.Located a mid two acres(almost a hectare)of rice fields and groves of fruit trees,vegetable and herb gardens,42 private pool villas and 18 suites enable guests to retreat from the world and embrace the valley’s healing energy.Interiors are appointed with a mix of contemporary and Balinese décor including rich teak furnishings and exotic hand-loomed fabrics.

The diverse range of activities includes guided tours to “secret” temples as well as Bali’s most famous cultural and historical sites; private treks and ricefield cycling excursions;energy cleansing by traditional healers;and artist workshops and galleries in Ubud.

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On-site experiences include cooking classes at the river side culinary school Sokasi;chakra balancing spa treatments;the signature Day in the Life of a Balinese Rice Farmer experience;dynamic yoga programme and a “SacredNap”where guests are rocked to sleep by resident wellness mentor Ibu Fera,a former Buddhist nun.

For guests who book the Bali:Twice the Magic combined stay package at Four Seasons Resorts Jimbaran Bay and Sayan,a private rafting transfer is available priced at IDR3,400,000++ for two people.

For all other bookings and packages,a Private Rafting Transfer from Jimbaran Bay to Sayan is IDR4,450,000++ for two people.

Prices include one-way private car to rafting departure point, on wards transport for luggage to the Resort, life jackets, helmets and rafting equipment recommended by the World White Water Rafting Association. Additional adults are IDR900,000++ and children are IDR675,000++ (suitable for children aged 7 and above).

Four Seasons private rafting is also available for daily excursions for guests of both Resorts. For booking enquiries,contact +62361701010 or reservations.bali@fourseasons.com.

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THE SANCHAYA INCITES CHILD-LIKE SPIRIT WITH PLAYFUL NEW ACTIVITY MENU The Bintan estate endeavours to entertain mini travellers with a range of fun, cultural offerings (Singapore, 25th April 2019) Renewing their focus on stress-free, family travel, The Sanchaya has unveiled a new programme of activities suited to travellers of all ages. The upscale estate is dedicated to offering an unparalleled experience, including their tiniest guests. Located on the shores of Bintan, just 50-minutes away from Singapore’s Changi Airport, The Sanchaya offers a sophisticated, yet familiar environment to relax and play.

The estate’s manicured croquet lawn boasts uninterrupted ocean views, and miniature mallets mean that children aged 4 years and older can take part in the traditional British pastime, whilst older players enjoy fresh strawberries and refreshing jugs of Pimms in the picturesque setting.

Children aged 6 and above can also partake in a game of Archery, with The Sanchaya’s specially made arrows, or learn to play Congklak – the mancala game of ancient Javanese origin. The local game is a firm favourite amongst the estate’s friendly team, all of whom are more than happy to teach the ropes to anyone who wishes to learn.

Energetic families will enjoy learning to Paddle Board together in the crystal clear ocean in front of the estate,*whilst guests aged 12 and above can give the OneWheel+ boards a whirl – the electric skateboards give a sensation of flying down the beach, and are able to reach speeds of up to 30kph. Budding yogis can join the Estate Yoga Instructor for an introduction to various styles of yoga, which have both physical and mental benefits. Each complimentary session will be tailored to suit the individual needs of guests, ensuring a fun and relaxing time on the mat.

The Sanchaya’s onsite herb and vegetable garden is a highlight of the estate and guests are invited to join the Gardeners as they tend to the area, with miniature shovels and boots provided for children.Harvesting ripe produce and planting new seeds ensures fresh ingredients are always on hand for use in the kitchen.

Those hoping to sharpen their culinary prowess can also enjoy a family cooking class,* with aprons and chefs hats for the little ones. Come evening, Cocktail & Mocktail classes* will have the whole family shaking and stirring, learning to make delicious concoctions that can be replicated at home.

In addition to their ongoing menu of playful activities, the sophisticated estate regularly welcomes experts in residence, who bring their unique expertise to guests of all ages.

Previous examples include world-famous musicians, personal trainers, and mindfulness experts. Located less than an hour away from Singapore, The Sanchaya is a boutique beachfront estate nestled amidst luscious tropical gardens and the sparkling Indian Ocean. With an Indonesian inspired spa, private croquet lawn, endless white beach, and several world-class dining options, The Sanchaya is one of the most convenient, yet inspiring, escapes in the region. *Charges apply For further information about The Sanchaya, visit www. thesanchaya.com.

The Sanchaya is just an hour from Singapore and a world apart. With unrivalled style, tropical glamour and worldclass service, the exclusive beachfront estate features 29 villas and suites plus a stunning private residence with spectacular views of the ocean. The Sanchaya is also home to two restaurants for its residing guests’ use, 24-hour in-villa dining, a bar, wine cellar, library, boardroom, 50-meter long infinity pool, intimate spa, gymnasium, beachside yoga pavilion, croquet lawn, herbs and vegetable garden and much more. Opened in December 2014, the estate has won numerous awards including a coveted spot in the Condé Nast Traveler’s Readers’ Choice Awards “Top Resorts in Asia” category in both 2017 and 2018.

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HOT EVENTS

Indonesia International Furniture Expo (IFEX) 2019 IFEX Opens Up Wider Export Market Opportunities Jakarta, – The Indonesia International Furniture Expo (IFEX) 2019 plays a key role in helping exhibitors increase their sales, boost their promotion, and expand their market. The exhibitors must be able to take advantage of the presence of global buyers and visitors to IFEX 2019. One of which is by showcasing their latest and best products that suit market expectation, particularly export-quality products.

“Each And Every Year We Continuously Encouraging Our Members To Display Their Best Products At Ifex.

Seize the opportunity to open up new market potentials because IFEX is attracting foreign buyers who are coming to find quality products with unique designs and characteristics that cannot be found in other countries,” said Chairman of the Indonesia Furniture Industry and Craft Association (HIMKI), Soenoto.

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Besides showing the latest development of the country’s furniture and craft industry, IFEX also serves as the medium to match exhibitors’ products with buyers’ expectation and needs as well as opening new business opportunities. Indonesian furniture business players can become the supplier of quality furniture for international buyers’, especially to those who have troubles looking for quality furniture in their home countries.

The exhibitors admitted that participating in IFEX has increased their sales.

George, the owner of Art Production that focuses its products on wall decoration, said their biggest export market is in Europe with around 60 per cent of their total export. The European continent is also the biggest market for Bahama and Swastama, an exhibitor of IFEX that focus on chair products. They said the European people understand the quality of the materials of Indonesian products. In general, the European market is still dominating the export market for Indonesian furniture and craft products.

The buyers who attended IFEX 2019 were not only coming from the furniture industry but also from other industries such as hospitality, tourism, and others. Walter Tan, an Australian buyer who works in the hospitality industry, said IFEX has helped him find the furniture he needs for his work. He was looking for wooden spoons and forks, outdoor furniture and its supporting decorations. The variety of products at IFEX helps him choosing the best products for his hotel.

Robin, a German buyer who is also product designer, said IFEX has become of the main destinations for buyers to find quality furniture and crafts products. He especially loves Indonesian crafts products, such as wicker pendant lights. He also provided inputs in terms of the designs which he said still needed improvements.

Ronny and Pritam, buyers from Malaysia, highlighted the price of the products being displayed at IFEX 2019.

They hope the price of Indonesian furniture products can be more competitive compared to Vietnam and Chinese products.

Meanwhile, Eduard from the USA said he enjoyed his time at IFEX 2019 because he could meet with suppliers and buyers from other countries. “The organizing of IFEX 2019 was very good and the products are all the best,” said Eduard.

HIMKI Hopes for More Supportive RegulationsThe visit from President Joko Widodo on the third day of IFEX 2019 has placed more confident to the exhibitors and buyers that the government will support the development of the country’s furniture and crafts industry.

They believe the government’s support will make the industry grow even faster.

During a press conference session on the last day of IFEX 2019, Soenoto, said there are still many regulations that hinder the growth of the industry. He said there are around 42 thousand regulations that burden the industry and he hoped the government could cut the regulations to enable the industry to continue to grow.

One of the regulations that HIMKI highlighted is the Timber Legality Verification System or SVLK. Soenoto said the regulation should be eliminated because it burdens business players. “The government must consider eliminating this regulation to enable the industry to grow since it has hampered the industry’s growth.

The regulation should only be implemented on the upstream and not on the downstream industry since the downstream is only acting as the user (of the product),” said Soenoto.

In addition to the regulation issue, HIMKI also hopes the government would provide assistance to HIMKI members in terms of training for industry development and product design. HIMKI hopes the training and development program would include the Agency for the Assessment and Application of Technology (BPPT) since the agency has the ability to help Indonesian furniture SMEs in terms of technology implementation. Embedding technology in manufacturing the furniture and crafts products will make Indonesian products to have higher quality and become more competitive.

Soenoto also reminded that most of the country’s furniture and crafts business players are small and medium scale players. Due to their small scale, these business players have limited capital and market reach. Therefore, they need assistance in terms of capital and market expansion.

The furniture industry is a strategic industry that provides a significant contribution to state income and reducing the unemployment rate. “If the government could realize our expectation related to the regulation and assistance issues, it would not take long for the industry to grow by double-digit as the President’s stated during his visit,” said Soenoto.

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CENTARA HOTELS & RESORTS IS THAILAND Centara Hotels & Resorts is Thailand’ s leading hotel operator. Its 68 properties span all major Thai destinations plus the Maldives, Sri Lanka, Vietnam, Laos, China, Oman, Qatar and the UAE. Centara’ s portfolio comprises six brands -Centara Grand Hotels & Resorts, Centara Hotels & Resorts, Centara Boutique Collection, Centra by Centara, Centara Residences & Suites and COSI Hotels – ranging from 5-star city hotels and luxurious island retreats to family resorts and affordable lifestyle concepts supported by innovative technology.It also operates state-of-the-art convention centres and has its own award winning spa brand, Cenvaree.

Throughout the collection, Centara delivers and celebrates the hospitality and values Thailand is famous for including gracious service, exceptional food, pampering spas and the importance of families. Centara’ s distinctive culture and diversity of formats allow it to serve and satisfy travellers of nearly every age and lifestyle.

Over the next five years Centara aims to double its size with additional properties in Thailand and new international markets, while spreading its footprint into new continents and market niches.

As Centara continues to expand, a growing base of loyal customers will find the company’s unique style of hospitality in more locations. Centara’s global loyalty programme, Centara The1 Card, reinforces their loyalty with rewards, privileges and special member pricing. Find out more about Centara at www.CentaraHotelsResorts.com

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The Touch of Thailand SPA Cenvaree is a division of Centara Hotels and Resorts – a publicly listed company headquartered in Bangkok, Thailand. We provide branded and customised spa concepts and solutions throughout South East Asia and the Middle East. Our spa portfolio comprises urban, resort, destination and boutique outlets, all designed to provide guests with an experience that lingers longs after their holiday ends.

‘Varee’ and the soft power of touch Our name ‘Cenvaree’ is a portmanteau of two words that pay homage to ‘Centara’. ‘Cen’ is taken from the first few letters and ‘varee’ is a Sanskrit word meaning ‘water’. (The ‘tara’ in Centara also translates to water in the Thai language). Softness and nurturing are not normally associated with power. And yet, look at the amazing impact a gentle drip of water can have – it can move rocks, shift mountains and create its own path. This innate strength, acquired through gentleness, embodies the healing touch of SPA Cenvaree-trained therapists and allows our guests to emerge transformed.

The Cenvaree Difference What sets us apart?

Simply put: We Care. We care about our guests, we care about our team members and we care about the environment. SPA Cenvaree has many loyal customers who continue to return because of how they feel during and after a spa treatment. In our corporate office, we have several full-time spa trainers who focus 100% of their time educating, teaching and motivating our therapists in massage techniques and how to make a difference to our guests.

SPA Cenvaree therapists are trained not just in the physical elements of spa therapy, but also in attention to detail and anticipating guest needs. It’s often the little things that create memorable experiences: the light caress of a cool cotton sheet, the haunting tone of a singing bowl, hypnotic music at just the right volume and a therapist with excellent therapy skills who truly cares.

At the start of your treatment, your SPA Cenvaree therapist will bow their head, still their mind through breath-work and say a silent ‘thank you’. This allows them to forget about external stimuli, focus 100% on your treatment and become in-tune with your body. This might sound a bit airy, but in a country with thousands of spas, something that sets SPA Cenvaree apart is that we really do try to create a special experience for each of our guests.

So, come on a journey with us through Thailand and South Asia and explore over 60 therapies. Indigenous herbs, floral extracts, fresh ingredients and aromatic oils provide the background for some truly amazing experiences. Whether it’s flower-scented body scrubs, traditional Thai spa rituals, muscle-melting body massages or heavenly facials, SPA Cenvaree has you covered from head to toe.

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INARIA SPA AT INTERCONTINENTAL

JAKARTA PONDOK INDAH INTRODUCES JUARA SIGNATURE TREATMENTS Jakarta, Indonesia - InterContinental Jakarta Pondok Indah has opened its doors in the affluent Pondok Indah area in the heart of South Jakarta, marking the latest addition to the InterContinental® Hotels & Resorts brand in Indonesia.

To enhance the authentic balance between body and soul, Inaria Spa has announced a harmonious relationship with JUARA, where herbal tradition meets botanical science. Inspired by JAMU, the herbal healing tradition of Indonesia, JUARA combines ancient beauty rituals and herbal medicinal practices with Guests seeking to revitalise their body, mind and the best of modern science to create a luxurious and soul are welcome to rejuvenate at Inaria Spa. The Spa indulgent problem-solution range of skincare and is a true reflection of the rich culture and heritage of body care products.

Indonesia, with indigenous treatments, utilising the apothecary blend bar and natural botanical and her- JUARA has been developed by Metta Murdaya, Yosbal elements. Inaria Spa honours a philosophy rooted hiko Roth, Jill Sung and Tami Chuang, who shared in physical, emotional and spiritual balance, inviting a vision to develop an elegant, effective, and socially guests to experience a journey through the ancient conscious skincare line combining their Eastern and healing traditions of Indonesia. From the sprawling Western cultures to embody the natural beauty and rice fields of Bali to the rugged peaks of Borneo, each inner strength of women.

Spa journey reveals a path towards greater harmony.

Guiding guests to a more holistic way of life, Inaria “We chose the name JUARA because it means ‘winSpa uses recipes and customs handed down through ner' and ‘champion’ in Bahasa,” states Ms. Murdaya. generations to create authentic remedies from indi- “The name embodies our commitment to help wogenous fruits, herbs and roots. men champion their natural beauty, and it also signifies the spirit and values that compelled us to create “We are pleased to introduce Inaria Spa to our JUARA: to be champions of our own destiny by beguests,” said Anil Pathak, General Manager of Inter- ing true to who we are. As a diverse team of mulContinental Jakarta Pondok Indah. “With its holistic ti-cultural, eternally curious people, we believe that treatments, coupled with our exclusive range of spa every woman is born a champion and born naturally and skincare products from Juara, guests can expect beautiful. Our mission is to help empower her to let a naturally luxurious journey that rejuvenates the her natural beauty and personal confidence shine.” mind, body and soul.”

Featuring high concentrations of powerful and exoCreating space for positive transformation, Inaria tic active botanicals, such as turmeric, kombucha, Spa offers an opportunity for healing and revival that clove, tamarind, candlenut oil, healing teas and red resonates long after leaving the treatment room. The sandalwood, JUARA combines time-honoured reciSpa’s holistic approach is designed to tune into phy- pes for skin health and wellbeing with the best mosical, emotional and spiritual states, promoting an dern skin care innovations to deliver treatments of organic healing process. the highest quality.

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With luscious textures that nourish the skin, captivating scents that delight, and products that deliver results while promoting balance and radiance, JUARA provides a lavish Indonesian spa escape. Some of the exclusive treatments of Inaria Spa featuring JUARA include:

JUARA SIGNATURE body polish | 45 MINUTES | IDR 500.000++ JUARA signature body treatment with Indonesia candlenut scrub for light body exfoliation followed by candlenut body crème. Leaving your skin clean, smooth and moist.

JUARA SIGNATURE FACIAL | 60 MINUTES | IDR 1,050.000++ Inspired by Jamu, the herbal healing tradition of Indonesia, this treatment cleanses, lightly exfoliates and gently massages the skin with a combination of targeted lifting techniques. The use of a precious rose quartz gem roller encourages cell reparation and skin rejuvenation.

Last 11 April 2019, Inaria Spa in collaboration with JUARA, hosted an afternoon soiree at the hotel’s The Studios, featuring multi awarded Indonesian singer and actress Dira Sugandi as the skincare brand’s ambassador. Ms. Sugandi’s prolific career has spanned hits in the United Kingdom, Japan and her native Indonesia, and she has also sang duets with celebrated Italian tenor Andrea Bocelli, as well as American singer/songwriter Jason Mraz.

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The talented team behind VIN+ retail stores and Guests can select wine from the Vin+ retail store, restaurants introduce BOTANICA, their new flags- however the restaurant and bar’s complete wine list hip restaurant and bar in the bustling restaurant features Bali’s largest range of wines by the glass, and district of Seminyak, Bali. BOover 100 wines in total. The cocTANICA is the perfect place to ktail list has been created by Chef step away from the busy streets Brenton and Jane Lindsay using for long, lazy lunches under the only natural indigenous Indonepalm trees in their garden oasis, sian ingredients with deliciously and magical nights in the morefreshing results. dern, bright and airy restaurant and bar. BOTANICA lives up to There is a selection of craft beers its name, being redolent with from Beervania as well as juices, hundreds of unique indigenous smoothies and mocktails. plants that populate the open courtyard oasis, bar and dining BOTANICA has been designed by room. by international design team AZB the Creative. They have created a The modern Australian modern dining room filled with menu has been designed by lush hanging foliage to perfectly award-winning Executive Chef complement the bold edges of the Brenton Banner. Hailing from furnishings.

Melbourne, Chef Brenton has extensive experience working The interior seamlessly interacts in some of that city’s most nowith the spacious outdoor oasis table dining establishments, area, the perfect venue to relax and including George Colombaris’ enjoy the beautiful Bali climate on The Press Club and Circa the lounges and dining tables surrounPrince, with Chef Matt Wilded by tropical palms and a verkinson. Since 2014 Brenton has dant jungle garden. The lush vibe been the head chef and owner is further brought to life by the arof acclaimed Warrnambool restwork of talented local artist BEJO. taurant Pickled Pig, recipient of a coveted The Age Good Food Guide’s Chef ’s Hat. At BOTANICA, As the sun goes down, the scene at BOTANICA Chef Brenton has created an approachable menu comes to life with local and international DJ’s prothat marries the best ethically sourced Balinese and viding the soundtrack to a memorable wining and Indonesian ingredients with modern Australian di- dining experience. shes, with a perfectly paired wine list curated from the Vin+ cellars.

VIN+ INTRODUCES BOTANICA RESTAURANT AND BAR, A TROPICAL JUNGLE OASIS IN THE HEART OF SEMINYAK, BALI

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HOT TECH

Louvre Hotels Group Selects TrustYou’s Feedback Platform To Strengthen The Guest Experience In Its Properties Worldwide The New Partnership Enables The Louvre Hotels Group, A Major Player In The Global

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Munich, 2019 - TrustYou announces a significant addition to its global portfolio of clients by revealing its new partnership with Louvre Hotels Group. The French hotel group offers a full range of hotels, spanning from 1 star to 5 stars, with powerful brands such as Golden Tulip, Campanile, Kyriad, and Première Classe, but also recently Metropolo, Kyriad Direct, Sarovar, Jin Jiang Inn, and Hôtels & Préférence. TrustYou’s feedback management solution will support the plan of Louvre Hotels Group to answer guest's needs and expectations while ensuring the highest quality.

In this regard, we are committed to providing Louvre Hotels Group with all the necessary support while onboarding their global portfolio of hotels in a standardized and market-specific way. In 2018, we invested in a dedicated TrustYou support team, which will now be deployed to help every single hotel from the group to achieve its goals, through the proper management of guest feedback.”

Louvre Hotels Group will leverage the incoming guest feedback for all its operating hotels through the TrustYou platform, which allows users to oversee, manage, analyse, and market guest reviews. With sophisticated data analytics, Louvre Hotels Group’s hotels will gather feedback from a multitude of online channels and get an insightful and detailed overview of their performance. Furthermore, the group will utilize the solution to send out personalized guest surveys in order to collect valuable information regarding the guest experience.

About Louvre Hotels Group Louvre Hotels Group is a major player in the global hospitality industry, with a portfolio that now includes more than 1,500 hotels in 54 countries. It has a full hotel offering, spanning 1 star to 5 stars, with the Louvre Hotels Group’s historic brands (Première Classe, Kyriad, Kyriad Direct, Campanile, Tulip Inn, Golden Tulip, Royal Tulip), the 5 brands of the Sarovar network in India, the French Group Hôtels and Préférence and Chinese brand Metropolo. Louvre Hotels Group is a subsidiary of Jin Jiang International Holdings Co., Ltd, a leading player in the travel and hospitality sector.

“We believe that TrustYou is currently providing the bestin-class solution, offering actionable and goal-oriented approach to our online reputation management project” said Sandrine Gosse, Quality and Customer Service Director of Louvre Hotels Group. “We highly value our guests’ feedback and we want to be able to properly leverage it for their future comfort and satisfaction, which is the reason why we have a dedicated department for Customer Experience.”

TrustYou’s Co-Founder and CEO, Benjamin Jost, emphasizes the company’s excitement of working with Louvre Hotels Group. “It comes as a great success and honour to receive the trust of the Louvre Hotels Group. We look forward to establishing a long and fruitful partnership and will elevate the guest experience together on a large scale worldwide.

Louvre Hotels Group are set on an impressive, global expansion and we are more than happy to join them on their journey of providing quality services that fit the exact needs and expectations of their guests.

(c) Louvre Hotels Group - Golden Tulip Jineng Tamansari Indonesia

About TrustYou TrustYou helps companies win through the power of listening and provides a guest feedback platform that makes listening to customers easy, powerful, and actionable. The platform unlocks the potential of guest feedback and helps to: • Create unlimited opportunities to listen and respond to guests’ needs.

• Understand all reviews across the web and make better business decisions.

• Publish hotel reviews on the website and on Google and allow positive feedback to influence bookings.

TrustYou empowers companies to earn trust, make better decisions, and ultimately, win.Find more information on TrustYou and our feedback platform on www.trustyou. com.

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HOT AWARDS

STELLIERS, FORMALLY KNOWN AS THE HOTELIER AWARDS, SHORTLISTS HOSPITALITY PROFESSIONALS FOR THEIR EXCELLENCE.

For the first time ever, applicants were welcomed from all seven countries in South Asia, which as a result saw the largest number of overall entries ever received.

This year’s Awards include entries from a total of 19 countries. Applicants from these regions have been divided into two competitions with Asia consisting of Brunei, Cambodia, Indonesia, Japan, Laos, Malaysia, Myanmar, Philippines, Singapore, South Korea, Thailand and Vietnam, and South Asia consisting of Bangladesh, Bhutan, Maldives, Nepal, India, Pakistan and Sri Lanka.

Ahead of the Grand Awards Ceremony in May, an intimate cocktail reception was held last night at The Waldorf Astoria in Bangkok where an average of 5 finalists for each category were announced by the judges, who flew in from around the world to finalise their selection.

The evening welcomed a wide community of hospitality professionals, gathered in celebration at the newly opened hotel property.

The Stelliers Finalist Announcement shone the light on a wide spread of hoteliers across all departments of a hotel, from the Unsung Heroes, to Housekeeping and Front office, right through to the General Manager and Corporate hoteliers.

Left- Jean-Francois Brun & Khemwanta Tangon/ Centre – Jenny Soo / Right – Stephane de Montgros Bangkok, Thailand – The Stelliers, formally known as The Hotelier Awards proudly announced over 160 finalists for the 2019 Asia & South Asia region. “Stelliers” was officially unveiled as the new identity for the Awards earlier this year, as it perfectly represents the leading “stars” of the hospitality world. Moving into its celebrated sixth edition, the platform remains the only Award recognition of its kind in Asia. 2019 marked the expansion into yet another region, South Asia.

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Corporate hoteliers from APAC celebrated their success after being shortlisted to the finals, these included, Markus Engel, Co-Founder and CEO of Urban Resort Concepts (URC), Shanghai, Man-Ho Seung, CEO of Seoul Dragon City, Philip Wei, Managing Director of BTL Hospitality, Beijing and Tony Chisholm, Chief Operating Officer of GCP Hospitality, Bangkok.

Hoteliers recognised for their humble dedication to their work were honoured under the Unsung Hero category.

The top five nominees for the South Asia Unsung Hero category included Parmod Kumar, Carpenter at The Westin Mumbai Garden City, India, Shekhar Dashrath Pawase, Food & Beverage Executive at Courtyard by Marriott Pune Chakan, India, Omkar Desai, Horticultrist at Le Meridien Mahabaleshwar Resort & Spa, India,

FINALISTS ANNOUNCED FOR STELLIERS ASIA & SOUTH ASIA 2019 THE LEADING AWARDS FOR HOTEL PROFESSIONALS

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Aarti Dhutre, Security Attendant at The Westin Mumbai garden City, India and Manoj Chiller, Chauffeur at The Westin Gurgaon, New Delhi, India. Unsung Hero finalists for the the Asia competition included Sam Van, Director of Engineering at Rosewood Phnom Penh, Cambodia, Sokuntheary Ros, Chief Accountant at The Plantation - Urban Resort & Spa, Phnom Penh, Cambodia, Ramesh Pillai, Security Manager of Capella Singapore, Cirilo Alerta, Landscape Manager at City Of Dreams Manila, Philippines, and Kim Sung Wong, Director, Public Area Department of Marina Bay Sands, Singapore.

The platform boasts a panel of renowned professionals, each with a plethora of industry expertise. This high-ranking jury includes Julia Monk, Senior Principal & Director of Hospitality Design, HOK, Christine Gamarra, Senior Operations Lead for LRA by Deloitte, Jenny Soo, Regional Director & Head of Workplace Experience Corporate Solutions Asia Pacific at JLL – Jones Lang LaSalle, Christophe Laurent Values Ambassador at Ecole hôtelière de Lausanne (EHL) and Guy Heywood, Former Chief Operating Officer Asia of Two Roads Hospitality Regional Office.

Stelliers prides itself on providing true recognition to the most talented and hardworking professionals that breathe life into a hotel, whilst also inspiring the younger generation to join this ever-growing industry.

The newly presented identity builds upon this mission and paves the way for the industry’s future leading lights. The name Stelliers derives from the Latin word Stella Polaris, which is the brightest star in its constellation, and is often referred to as the pointer of the sky, representing each individual hotelier. The Awards will continue to shine a light on these exceptional professionals in years to come, giving them the recognition and praise that they deserve.

All winners for Asia & South Asia 2019 will be announced and celebrated during a spectacular Awards ceremony on the 28th May 2019 in Singapore. The prestigious evening will be full of celebratory cheer, welcoming industry professionals from across Asia to support the finalists as the winners are revealed.

Hoteliers from around Asia are kindly welcomed to participate in next year’s exciting Awards. Visit www.stelliers.com for information on the 2020 applications opening.

Applicants in Mainland China, Taiwan, Hong Kong and Macau are now invited to apply for this year’s Greater China 2019 Awards with the submission portal now open.

View the full list of finalists for Stelliers Asia & South Asia 2019 on the website athttp://stelliers.com/awards/finalists-2019

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HOT plates

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BILLY HO BRINGS SOOTHING SOLACE TO CANGGU THROUGH THE COMFORT FOOD OF HONG KONG, JAPAN AND SOUTH KOREA Every culture has its culinary comfort zone, from the Cha Chaan Tengs of Hong Kong to Japan’s Izakaya and the Hanoks of South Korea, and now Billy Ho recreates this nurturing and indulgent atmosphere in the heart of Canggu, Bali. Although each culture is unique, at Billy Ho there is a similar and consistent philosophy of providing restoration of the soul through food, drinks and company. In many cultures, traditions in cuisine originate in the desire to take some time out from the craziness of life and simply enjoy the moment encapsulated in a meal. By elevating the epicurean experience to a reflective and peaceful experience, the enjoyment of a meal nourishes more than just the body.

snacks such as sashimi, yakitori, grilled meat and seafood, salads, pickles, fried foods, regional delicacies, hot pot dishes, rice and noodle dishes, shared snack style at a sitting bar where conversation is not mandatory, but drinking is, although the more traditional bars have a time limit for customers, thoughtfully sending them home after two hours.

In South Korea many people like to spend their precious recreational time at teahouses, or Hanoks, where the architecture and atmosphere is central to the experience. Often an oasis of calm, the Hanoks’ shelves of ornaments, soft lighting and traditional music are popular with university students, writers and all who seek the delicacy of an ancient tea traIn Hong Kong, the Cha Chaan Tengs are ‘ret- dition. Healing teas like the five berry omijacha are ro-quirky’ or ‘old-school original’ places where the coupled with tiny sweet morsels and patjuk, a bean citizens go to find simplicity and respite from the and rice flour porridge known to clear the mind. manic bustle of the city. Traditionally they serve a curious mixture of ‘nursery noodle’ dishes, sweet Billy Ho captures the essence of these gathering milk toasts, and luncheon meats over macaroni. places, providing a calm and inviting atmosphere to Pork buns and pineapple “bo lo yau” buns are also kick back, forget the world outside and enjoy a meal staple in these establishments served with cups of and a few drinks away from Bali’s crowded streets.

The restaurant offers a communal dining table and steaming milk tea. a 7-meter bar that sits before Canggu’s first ‘beer In Japan, the Izakaya create a neighborhood hang- wall’, showcasing hand-crafted beer and the Billy out where friends congregate without agenda. Ho take on classic cocktails.

Originating as far back as the late 19th century these communal neighborhood establishments provided Slow, authentic and adventurous, combining grassa place for the growing population of working, or roots sensibilities with a twist of inspiration best salary men to blow off steam before returning home describes how Chef Tim Bartholomew likes to to their families. The Izakaya serve traditional cook.

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Caring about food and produce at every point- from its origin and how it is stored and treated, to how it is cooked and prepared, Tim likes to share his vast knowledge in creating excellence in all aspects of his craft.

Chef Tim Bartholomew’s and Will Meyrick’s menu at Billy Ho is a unique and sophisticated take on the comfortable cuisine of Hong Kong, Japan and South Korea. Guests might begin with a selection of starters such as tuna sashimi with smoked chilli ginger flower and black tabiko and torched tokusen beef rump with fried garlic charred leek tare shoyu and salted egg yolk sauce before a special salad dish such as Korean style Ssam of smoked pork belly with pickled chilli mustard green, aged daikon, fresh lettuce, shiso leaf, 3 kinds of wild mint and wheat flour pancake or tuna tataki with green chilli koshu, pickled jalapeno, wasabi mayo and som saa dressing.

Billy Ho offers a selection of roasted meats served with maderin pancakes or steamed boa”s such as roasted pork belly served with pickles kim chi and condiments and BBQ Peking duck served with choy sum and hoisin dressing whilst the Yakatori and grilled selection includes B.S. duck meat balls, yakitore sauce, shoyu and egg and octopus served with fermented chilli and kimchi cucumber.

Main courses include twice cooked short rib beef with tamarind and homemade shrimp paste glaze, wok tossed wild mushroom salad and served with fiery nam prik gupi and grilled red miso grouper served with pickled red cabbage with green chilli cashew nuts and white miso crustacean sauce.

The space at Billy Ho has been beautifully designed by Rob Sample, with a high ceiling decorated with giant black bamboo. The wall behind the bar is created with coloured sirap wood whilst guests enjoy chairs made from local leather in the seating area, as well as wicker chairs, hand woven loom chairs and a tattoo-inspired feature mural showing native flowers, by local Canggu artist Ogud, well known for his work in Bali.

Billy Ho is the latest offering by master chef Will Meyrick, the genius behind some of Bali’s best and most authentic restaurants. Will is well-known across the country and one of the most respected maestros of the South-East Asian food scene. He continues to explore the culinary landscape of Asia, taking inspiration from the unique food culture of each destination.

He can be found at street stalls, in neighborhood kitchens and backyards, at markets, getting off the beaten track to get to the heart of the dishes that move and shake him, tracking down the original recipes that are handed down through generations.

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HOSPITALITY INDONESIA 2019 Jakarta International EXPO (JIEXPO) Kemayoran Jakarta, 23-26 Oktober 2019

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Contact:

PT. Traya Eksibisi Internasional PR SEQARA Communications Mayang J. Shatila Niken Widi Hapsari mayang@trayaindonesia.com niken@seqara.id

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HOSPITALITY EVENTS SERIES 4th Hospitality Vietnam Conference 5th Hospitality Indonesia Conference Escom Events' 4th Hospitality Vietnam Conferen- Hospitality Indonesia Conference (HIC) is part of ce is scheduled on April 10-11, 2019 @Hotel Nikko Escom's Asia Hospitality Series Events which contains six major events including Hotel Marketing & Saigon.

Revenue Conference (HMR), Hospitality Vietnam The event will be presenting by over 45 speakers and Conference (HVC), Hospitality Indonesia Conferenit would be an industry gathering of 220+ Local & ce（HIC), Hospitality Malaysia Conference (HMC) & Regional Hospitality stakeholders who are the Pro- Hotel Investment & Networking Conference Myanperty Developers/Owners,Investors, Bankers, De- mar (HINC Myanmar) & Hospitality Philippines signers, Architects, Consultants, Analysts, Law- Conference (HPC). It focuses on delivering a sea of yers, Disruptive Technology Providers, Vendors & timely market insights that facilitate corporate straSuppliers, Government Officials, Association Lea- tegies and growth on a regional scale. You may also refer to www.hospitality-asia.com ders, etc with a high participation of local contents.

5th Hospitality Indonesia Conference is scheduled on May 2, 2019 @Le Meridien Jakarta. It will be an astounding Conference serving the tourism leisure industry, Hospitality industry professional which will cover the topics of New Tourism Destinations, Hotel & Resort Investment, Design, Project DeveloHospitality Series Events is Escom Events' most in- pment & Lifecycle Asset Management, Hotel Operafluential conference brand which attracts industry tions, Technology Deployment, Tourism Marketing contributors in Tourism and Hospitality Commu- & Distribution and a lot more. nities in Asia. You may also refer towww.hospitaliGet in touch with the organizer to register: ty-asia.com Gloria WONG, Event Director , Escom Events T +86 28 8500 0590 M +86 186 2811 3057 (viber/ Get in touch with the organizer to register: imessage/whatsapp) Gloria WONG, Event Director , Escom Events T +86 28 8500 0590 M +86 186 2811 3057 (viber/ E gloria.wong@escom-events.com imessage/whatsapp) E gloria.wong@escom-events.com Complimentary Passes will be given to Property Developers, Project Owners, Investors and preferential will be given to Vietnam based delegate. For registrations, please fill up the delegate registration form and send it to gloria.wong@escom-evenets.com .

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Escom’s Hospitality Asia Series Events

5th

Hosp tality Indonesia Conference

May 2nd 2019, Le Meridien Jakarta Hotel

Brings together key stakeholders in Indonesia Tourism & Hospitality industry onto an unique knowledge-building and networking forum covering Hotel Investment & Partnerships

Design & Guest Experiences

Revenue & Efficiency

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An Three-in-One Event

The regional Hospitality Industry Thinkers, Leaders, Innovators and Decision Makers Under One Roof

Presented by

Series Event Supporters

An Three-in-One Event

An Three-in-One Event

The regional Hospitality Industry Thinkers, Leaders, Innovators and Decision Makers Under One Roof

Series Event Supporters

www.hospitality-asia.com

HOT events

2nd Hospitality Malaysia Conference 4th Hospitality Philippines Conference With more than 7000 islands, nine UNESCO World Heritage sites, tropical biodiversity and a great range of cultural traditions, the Philippines is one of the most attractive destinations in South-east Asia.

While the country still attracts barely one-sixth the number of foreign visitors per year that regional powerhouse ailand does, foreigners are increasingly staying longer and spending more during their visits. Foreign and domestic tourists alike will have more reasons to linger in the next few years, when transport infrastructure to far-flung beach resorts Hospitality Malaysia Conference will return to In- improves and the development of a $6bn complex of terContinental Kuala Lumpur Hotel on July 3 2019 casino resorts reaches completion and It is projected and it will continue to represent the very frontier of to increase by 5.6% per annum till 2025.

Hospitality industry in Malaysia.

Hospitality Philippines Conference 2019 is scheduled on October 3 @Marriott Manila Hotel. It will be You may find out more via: a comfortable, yet focused platform which brings towww.hospitality-asia.com/hmc2019 gether 200+ government bodies, real estate leaders, financing communities, project owners, Architects Get in touch with the organizer to register: & interior Designers, Engineers and Contractors, Gloria WONG, Event Director , Escom Events Hotel Groups, consultants, Suppliers and Vendors to T +86 28 8500 0590 explore new investment opportunities and establish M +86 186 2811 3057 (viber/imessage/whatsapp) business partnerships.

E gloria.wong@escom-events.com 1st Hospitality Malaysia Conference (HMC) was successfully held on May 22 2018 in InterContinental Kuala Lumpur. It attracted 200 hospitality professionals in Malaysia and across its neighboring Asia countries. It was the first and only focused conference in Malaysia covering topics from Investment Opportunities to New Destinations, from Hotel Design to Project Management, from Hospitality Management to Operations Excellence, from Smart Distribution to Guest Experience and a lot more.

Hospitality Philippines Conference is part of Escom’ Hospitality Series Events in Asia and HPC 2019 will be the 4th Edition. You may find out more via: www. hospitality-asia.com/hpc2019 Get in touch with the organizer to register: Gloria WONG, Event Director , Escom Events T +86 28 8500 0590 M +86 186 2811 3057 (viber/imessage/whatsapp) E gloria.wong@escom-events.com

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Hospitality Philippines Conference 2019 October 3, 2019

Marriott Manila Hotel

An Three-in-One Event Investment & Partnership

Operational Efficiency

Gust Experience

check out our website www.hospitality-asia.com

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HOSPITALITY PHONES PT Bytel Sarana Telkomindo Jl. Utan Panjang Timur Raya no.6A Komplek Ruko Klinik Anggrek Jakarta - 10650 Phone :(62) 21 42888767 Fax : (62) 21 42888768 Email : cs@bytel.co.id | bytel@cbn.net.id Website : www.bytel.co.id

THE ST. REGIS BALI RESORT CULINARY TEAM IS PROUD TO BE THE WINNER OF THE WORLD CHEF BATTLEFIELD 2019 Bali, Indonesia – The “Battle of the Masters” 2019, a 4-day cooking competition was held from 4-7 April at the Movenpick Hotel & Convention Centre Sepang, Selangor in Malaysia.

Sixteen professional culinary teams from 10 countries, competed live on television, battling through a series of culinary challenges amongst professional chefs from around the world.

It is a prestigious, exciting and artistic competition highlighting the skills and expertise ofprofessional chefs, representing world known establishment from around the globe, alongside their apprentices from the industry. A number of experienced certified judges from the “World Association of Chef Societies (WACS)” were invited to judge the competition, which was organized by Masterchef Malaysia judge, Chef Zubir Zain alongside Chef Otto Weibel from Switzerland that also was the chairman of the judging panel of the competition.

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Out of all the participating teams, The St. Regis Bali Resort is humbled to announce that the culinary team; Agung Gede (Executive Chef), Ketut Gunatika (Chef de Cuisine), Vincent Stopin (Pastry Chef) and Agung Nanda (Trainee) represented the country of Indonesia, have won this competition and are proudly recognized as “Champion of the Masters - 2019”.

Located on the pristine beach of Nusa Dua, The St. Regis Bali is nestled in the heart of the noteworthy “Garden of Bali”. Exuding understated barefoot elegance and Balinese-inspired living, the Resort offers infinite panoramic ocean views on a generous 9 hectares of lush gardens, a strand pool with a swim up bar and 3,668sqm of crystal blue lagoon to its lavishing guestrooms. Captivating in every detail, the beautifully appointed 124 Suites and Villas welcome guests with all the comforts of a contemporary refined Balinese home with striking interiors, complimentary Wi-Fi, and The St. Regis heritage of uncompromising luxury: bespoke 24-hour Butler Service. The resort promises culinary excellence with 3 distinctive restaurant venues and 2 bars spread across the expansive property. Indulge into blissful treatments at Iridium Spa or unwind at the fitness center. In its own tropical park, the Children’s Learning Center features intelligent fun-filled activities for youngest connoisseurs. For more information on The St. Regis Bali Resort, please visit www.stregisbali.com About St. Regis Hotels & Resorts Combining classic sophistication with a modern sensibility, St. Regis is committed to delivering exceptional experiences at nearly 40 luxury hotels and resorts in the best addresses around the world. Since the opening of the first St. Regis hotel in New York City over a century ago by John Jacob Astor IV, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by signature St. Regis Butler Service. The ultra-luxury brand is set to expand its legacy to 50 hotels by 2018. For more information and new openings, visit stregis.com 39th | Vol 24 | 2019 | www.hotelier-indonesia.com

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MGALLERY

DEBUTS IN THE HISTORIC CAPITAL OF KYOTO THE 144-ROOM LUXURY HOTEL Offers A Secret Hideaway For Travelers Seeking Authentic Japanese Hospitality “The opening of Kyoto Yura Hotel MGallery strengthens our luxury footprint in Japan following the successful launch of Pullman Tokyo Tamachi last year. Home to 17 stunning UNESCO World Heritage Sites, Kyoto is considered the heart and soul of traditional Japan. Famed for its great temples, beautiful gardens and inThe hotel pays homage to the traditions tricate works of art, the place offers the of Kyoto through art and heritage, provi- touch of a modern city as well as the hisding a unique experience inspired by the torical treasure.” said Patrick Basset, Chief essence of the local neighbourhood – a Operating Office at Accor for Upper Soukey consideration for all MGallery Hotels. theast & Northeast Asia and the Maldives.

Boasting 144 rooms with contemporary classical design, local fabric Nishijin-ori Designed to highlight the distinct historican be found in each of its guest rooms cal heritage of the city, the all-day dining, celebrating a weaving heritage dating 54th Station Grill is named after the anback over 1,200 years, while the seating cient route connecting Tokyo and Kyoto. area is furnished with traditional tatami Guests can expect to learn about similar mats. authentic stories in 1867 Bar, located in the lobby, which draws inspiration from Located within walking distance of the the original Samurai era and features a hotel are Kyoto’s most scenic spots that range of traditional and modern cocktaiinclude the famed geisha district of Gion, ls, mocktails and wines.

Yasaka Shinto Shrine and downtown district of Kawaramachi. Guest staying at the At the heart of Kyoto lies Gion, the city’s hotel can enjoy an evening walk or mor- most popular entertainment district and ning run along the picturesque Kamo Ri- the centre of its traditional arts. ver.

Kyoto, April 2019: MGallery Kyoto Yura Hotel will make its debut in the country’s ancient capital today, promising to take guests on a journey to the crossroads of time in the dawn of modern Japan with interiors blending elements reminiscent of the legendary Samurai era.

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HOT SPOTS The streets of Gion are characterised by old wooden townhouses (machiya) featuring teahouses (ochaya), shops and local restaurants. The buildings give the district a beautiful old world charm. Apart from temples and shrines, Gion and the geisha culture play a big part in Kyoto’s history while the surrounding vibrant downtown area is also home to some of the best shopping districts in the city.

“KYOTO IS THE CULTURAL HEART OF THE COUNTRY RENOWNED FOR ITS POPULAR TEMPLES AND SHRINES. THE MGALLERY BRAND IS INSPIRED BY THE DESTINATION ENRICHED THROUGH ARTS, HISTORY AND CULTURAL EXPERIENCES. MGALLERY KYOTO YURA HOTEL OFFERS TRAVELLERS MEMORABLE MOMENTS BY BLENDING THE REFINED FRENCH ART OF HOSPITALITY WITH WHOLEHEARTED JAPANESE HOSPITALITY KNOWN AS OMOTENASHI IN ONE OF JAPAN’S MOST BEAUTIFUL CITIES.” SAID KAZUNORI TANAKA, GENERAL MANAGER OF KYOTO YURA HOTEL MGALLERY.

Each hotel is inspiring, enhances local discovery; hotels are known to be highly individual ensuring guests are enriched with delightful and unique experiences.

MGallery will expand its collection with captivating new hotels in the coming months including MGallery Cannes and Hong Kong to name a few.

To celebrate the opening, Le Club AccorHotels members enjoy a dining credit of JPY 5,000 when they book from now until 30 June 2019 for stays between 26 April and 30 September or spend a weekend getaway with a Classic Room stay from 34,850 JPY per night.

For reservations, email HB2Z1@accor.com or call +81 75 366 5800 for general inquiries. For more information, visit accorhotels.com.

About MGallery MGallery is where captivating stories are lived and shared. With more than 100 storied boutique hotels around the world, each MGallery tells a unique story inspired by the destination.

From bespoke design and sensorial mixology to wellbeing dedicated to women, MGallery hotels are places where guests can discover the very best the world has to offer. MGallery guests are inspired and enriched through their delightful visits to these stylish, thoughtful and decidedly singular hotels.

Well-known properties in the MGallery collection include Hotel Molitor Paris, INK Hotel Amsterdam, Queens Hotel Cheltenham in England, Santa Teresa Hotel Rio de Janeiro, Hotel Lindrum Melbourne in Australia, Muse Bangkok Langsuan in Thailand, and Hotel des Arts Saigon in Vietnam. MGallery is part of MGallery Kyoto Yura Hotel will be the first of its kind Accor, a world-leading augmented hospitality group in Japan, joining the collection of 101 storied bouti- offering unique and meaningful experiences in 4,800 que hotels around the world in addition to 48 others hotels, resorts, and residences across 100 countries. under development. mgallery.com | accorhotels.com

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3RD ANNUAL GLOBAL HOTELS & RESORTS 23rd-24th September, 2019 | Renaissance Riverside Hotel Saigon | Ho Chi Minh City, Viet Nam

HIGHLIGHTS OF THE CONFERENCE 2019

ENDORSEMENT PARTNERS

• An insight on the development of 7 tourism zones with specific tourism products, 46 national tourist areas; 41 national tourist spots; 12 tourist cities and other key tourist spots.

• Exploring the opportunity for over $340 million investment in tourism and infrastructure at the Delta region.

• Outlining the new marketing campaigns for ASEAN tourism in 2018 and beyond.

• Review over the plans & policies implemented to promote tourism in 2017 with an introspect for 2018.

MEDIA PARTNERS

• Understanding of Decree Number 3 in regards to present and future regulations that can transcend the current trends in market.

For further details reach us at - mital@bricsaconsulting.com | www.bricsaconsulting.com

CAPELLA UBUD HAS APPOINTED

(Singapore, April 2019) Capella Ubud has appointed Mark Swinton as General Manager.

In his new role, Mark will channel his 30 years of professional experience in the luxury hospitality industry, innate love for Bali, and passion for wellness to work alongside the Capella Hotels & Resorts team to further elevate their highly successful first array into Bali. Prior to joining Capella Hotels & Resorts, Mark led the pre-opening efforts for Six Senses Bhutan, where he acted as Country General Manager, assisting with the conceptualisation, development and operational strategy implementation for all five lodges. Previously, Mark spent ten years with Aman, working in management roles across Bhutan, Beijing, Borodubur, and Bali, where he was Regional Director of Aman, Indonesia.

MARK SWINTON AS GENERAL MANAGER

Originally from Canada, Mark is a graduate in hotel management from The British Columbia Institute of Technology, Canada, yet has spent the majority of his working life in Asia. A self-appointed ‘tree hugger’ and keen fitness enthusiast, Mark is looking forward to leading the Capella Ubud team, working closely with them to uphold the incredible guest experience, environmental commitment, and connections with nearby village that have been built so far.

Capella Ubud luxury tented camp is set in the heart of a verdant rainforest, bringing the rich heritage of Bali to life in a truly remarkable natural setting. Inspired by the first Europeans to settle in Bali in the 1800’s, celebrated architect and designer, Bill Bensley, has created the stunning rainforest camp as a tribute to their spirit of adventure, while preserving the local flora and fauna through the conscious idea of ‘minimal intervention,’ meaning that all trees and local plants were left untouched and protected throughout the build process. This one-of-a-kind hidden sanctuary offers an authentic insight into the way of life in Bali, combined with today’s modern conveniences and technology.

For more information about Capella Hotels & Resorts, please visit https://www.capellahotels.com.

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Som Chai by Will Meyrick | Jalan Raya Kerobokan 86A Seminyak 80361, Bali Bali (April 2019) – Unlike any other Chefs’ dinner you have ever attended, this one, to be held at Som Chai restaurant in Seminyak on May 11, 2019, promises to be much more than a meal. An evening that started months ago when heavy weight Chefs Will Meyrick from Sarong Group and Kevin Cherkas from Cuca restaurant landed in southern Kalimantan to discover the stories behind all its delicious traditional dishes. They immersed themselves in the history, recipes, culture and nature of the region and put together their lifetime knowledge and passion for food to proudly bring you their very own Kalimantan inspired creations. A true collaboration built on hours and hours of day long discoveries, late night discussions and early morning trials.

"Will sees a new dish as a child sees a puppy, the excitement and love he has for food is unlike anyone else I have ever met." – says Kevin about his partner in crime for this adventure.

“Kevin grasps the stories behind dishes; his thought process allows him to see things in a completely new way” - is Will’s view on Kevin’s approach to cuisine.

Guests can expect a jungle inspired soiree full of sensorial surprises including, among many more, the premiere of a short documentary depicting the chefs' exciting journey and their behind-the-scenes kitchen sessions to jointly create the dishes for this event.

Kalimantan Dinner Date & Time: Saturday, May 11th at 7pm Venue: Som Chai Bali Info: +62-878-8866-1945 Tickets: www.somchaibali.com Price: 950K++ online or 900K++ at Sarong Group restaurants ABOUT CHEF KEVIN CHERKAS AND CUCA (www.cucaflavor.com) Co-created by Chef Kevin Cherkas, whose super-impressive culinary resume reveals stints at three Michelin-starred restaurants in New York and Spain, including the legendary El Bulli, Arzak and Daniel, Cuca serves a casual meets fine-dining experience and signature Tapas, Cocktails and Desserts globally inspired and locally sourced from across Indonesia maximizing freshness, exploding with intense tropical flavors and supporting local artisans and farmers.

ABOUT CHEF WILL MEYRICK AND SARONG GROUP (www.willmeyrick.com) For Will Meyrick, food is synonymous of fun, travel and culture. This globe-trotting chef is constantly exploring the culinary landscapes of the Indonesian archipelago, hunting down the best street food and taking inspiration from the unique food culture of each destination. He can be found at street stalls, local markets, getting off the beaten track to get to the heart of the dishes that resonate with him.

These experiences have been the influence of his 5 highly successful restaurants in Bali: Sarong, Mama San, Hujan Locale, Som Chai and Billy Ho.

But the highlight of the evening will of course be the food: a story-like menu divided in chapters that will convey the soul, flavors and identity of south Kalimantan through the trained taste buds and fearless creativity of the two chefs.

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ONE JOURNEY, TWO CHEFS, THREE HOURS OF DELICIOUS EDIBLE STORIES

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FEATURED SUPPLIERS COMING 17-19 JULY, CATCH THESE BRAND FEATURES EXHIBITING AT THE SFFA AND RPB ASIA – THE LEADING TRADE SHOW FOR ARTISAN, GOURMET AND FINE FOOD & DRINK! Everyone’s been there, the arrival of a food coma: head nodding, eyelids drooping and a mind wandering, refusing to think about anything but sleep. At this point in time, it is almost impossible to concentrate, it is tempting to reach for that second – or third – cup of coffee. The smell of a freshly-brewed coffee and a warm cup in your hands, it is all so good… until it’s not. Research has shown the detrimental effects of what caffeinated beverages can bring to your body.

The good news is, there are some amazing alternatives out there to help combat your mid-day slump, without leaving you with the jitters and harsh crash that caffeine does. On behalf of Speciality & Fine Food Asia (SFFA) and Restaurant, Pub & Bar Asia (RPB Asia) 2019, here are some healthy pick-me-up options to switch out your usual cuppa (and where to find them):

TEA (ESSEMBLE SPECIALTIES – ALTHAUS) No matter the occasion or weather conditions, tea can be a tasty beverage, served iced or hot. But its benefits go far beyond refreshment. There is plenty of research showing that drinking tea can improve your health – boosting your immune system, helping with weight loss, contains antioxidants, yet still providing that jolt of caffeine. Combining the demands for highest product quality with modern production methods, old tea traditions with surprisingly new tea compositions, indulge your tea with ALTHAUS’ Deli Pack – offered in a perfect pre-portioned option for a convenient and quick pick-me-up.

Cacao Tea (Sparky Products – Benns Chocolate) From bean to tea, Benns Chocolate produces cacao tea, a chocolate tea made from the highest quality cacao husks and nibs – skillfully roasted, winnowed and blended. Containing theobromine, a natural stimulant with a gentle slow-release effect and ‘bliss chemical’ anandamide, Benns Chocolate’s all-natural cacao tea will not only be able to curb your caffeine addiction but also satisfy your unbeatable chocolate cravings.

Low-calorie, guilt-free and delicious, pick up a box of cacao tea from Benn’s – a perfect little midday treat.

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Apple Cider Vinegar (Willy’s) More than just an ancient folk remedy for an upset stomach, Willy’s believes that apple cider vinegar is more than that. One of nature’s gifts made from the humble apple, this drink contains friendly, probiotic bacteria that not only provides a boost of energy but also aids digestion issues. Not only that, Willy’s is also all about sustainability, from farming methods to their aim at zero waste. Remember, the next time you need that energy kick, just a 25ml diluted dose of this golden liquid from Willy’s Organic daily will do the trick. Like they say, an apple a day keeps the doctor away!

Kombucha (YOCHA) Born out of a desire to help people get back to feeling great, YOCHA’s kombucha is chock full of a variety of 100% natural probiotics, acetic acid and antioxidants. This beverage brings about an array of health benefits – boosting your immune system, aids in weight loss, detoxification and most importantly, increases your energy level. Packed full of nutrition and probiotics in a bottle, sip your way to a healthier gut with YOCHA Kombucha and start feeling good from the inside out today.

COCONUT WATER (SIAM COCO – COCOLOCO) Started as a small family business, Siam Coco has grown from distributing fresh coconuts to restaurants in to manufacturing and distributing Singapore’s first organic coconut water COCOLOCO. This natural low-calorie beverage is known for its concentrations of electrolytes, vitamins, minerals, especially its high content of potassium.

More effective at hydrating the human body than energy drinks, sip away with COCOLOCO’s coconut water for a refreshing, caffeine-free afternoon beverage on a hot day!

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