I T D E PA R T M E N T FRANK FARINA | CHIEF INFORMATION OFFICER We are reaching out to everyone to share more exciting news on changes with Helix’s IT infrastructure. We are beginning the transition of all things files @ Helix to a new platform called Egnyte. When this transition complete you will have access to any file, from any device, anytime, and anywhere (no VPN connection required). You will of course still need to have permissions to files to see them.
Can’t find Egnyte? Reach out to the Service Desk at itsupport@helixelectric.com. Use the ServiceDesk app on your Okta homepage to track your request
We are going to complete the rollout in phases. We will share more information and training as we work through these phases so stay tuned for regular updates. The first phase will be to push Egnyte out to all Helix computers and to lay the foundation for next steps. This will be happening over the course of this week and next. At some point over this time, you will notice that you have a new H: drive and P: drive in File Explorer. The H: (Helix) drive is where all common files at Helix will go. The P: (Private) drive is where your private work-related files will go. Only you have access to the files in your P: drive (besides IT Administrators). Note that we have configured Egnyte to automatically sync the files in your Desktop, Documents, and Pictures folders from your computer to your P: drive.
Effective immediately you will see an Egnyte chiclet/tile on your Okta Dashboard. This chiclet is an easy way to get into Egnyte and access your files in your browser. You are welcome to explore there but we will be sending more information and providing training on that shortly. When Egnyte gets pushed to your computer you may see the following window pop up. Simply enter your email address and Okta will verify that it is you. You should only have to do this once.
SPRING 2022
HELIX ELECTRIC
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