Insight: Hate in the Workplace
Gall Troseddau Casineb gael effaith ar bob gweithle a gellir effeithio ar neu dargedu staff mewn amrywiaeth o ffyrdd.
Er enghraifft:
Cael eu targedu'n uniongyrchol yn eu gwaith
Cael eu heffeithio gan gasineb sy'n eu targedu yn eu bywydau personol, neu sy'n targedu eu teuluoedd a ffrindiau, a chario'r straen hwnnw i'r gweithle.
Fel tyst i ddigwyddiad casineb. Fel tyst i ddigwyddiadau sy'n gysylltiedig â chasineb yn y gymuned ehangach.
Mae gan weithleoedd a chyflogwyr gyfrifoldeb i'w staff a'u timau i gefnogi eu lles a rheoli'r effaith ar y gwasanaethau maen nhw'n eu darparu.
Hate Crime an have an impact in every workplace, and staff can be affected or targeted in a variety of ways.
For example;
Being directly targeted in their line of work
Being impacted by hate targeted at themselves in their personal lives, or at family and friends, and that stress being carried into the workplace.
As a witness to a hate incident.
As a witness to hate related events in wider society.
Workplaces and employers have a responsibility to their staff and teams to support their welfare and to manage the impact on the services they deliver.
About Hate Crime Ynglŷn â Throseddau
Casineb
Profwyd bod troseddau a digwyddiadau casineb yn effeithio ar iechyd seicolegol pobl hyd at bedair gwaith yn drymach na mathau eraill o droseddau.
Mae'n drosedd sy'n seiliedig ar hunaniaeth, sy'n taro craidd pwy ydych chi.
Efallai y bydd rhai pobl yn cael profiad o gasineb unwaith, tra bydd eraill yn ei brofi’n gyson ac yn profi'r effaith gronnus ychwanegol.
Gall pobl brofi casineb gan ddieithriaid neu gan rywun maen nhw'n ei adnabod, er enghraifft cymydog neu ddefnyddiwr eu gwasanaethau. Gall casineb ddigwydd yn bersonol neu ar-lein.
Mae gwahaniaeth rhwng 'trosedd casineb' a 'digwyddiad casineb'.
Mae diffiniad swyddogol o drosedd casineb ar gael yma
Mae'r niwed a achosir gan brofiadau casineb yr un peth p'un a yw'r digwyddiad yn cael ei adrodd i'r heddlu neu beidio, ac a oes digon o dystiolaeth i erlyn neu beidio – o ganlyniad, mae'r canllaw hwn yn ymdrin ag effaith pob profiad casineb, p'un a yw'r heddlu neu asiantaethau eraill yn rhan ohono ai peidio.
Mae pum llinyn gwarchodedig mewn troseddau casineb: Anabledd, Hil, Crefydd a Ffydd, Cyfeiriadedd Rhywiol a Hunaniaeth Drawsryweddol.
Hate crimes and incidences have been proven to impact on people’s psychological health up to four times heavier than other crime types.
It is an identity based crime, that hits the core of who you are.
Some people may have a hate experience once, whilst others may experience it repeatedly and experience the additional cumulative impact.
People can experience hate from strangers or from someone they know, for example a neighbour or a user of their services. Hate can happen in-person or online.
There is a difference between a ‘hate crime’ and a ‘hate incident’
An official definition of hate crime can be found here.
The harm caused by hateful experiences are the same whether the incident has been reported to the police (or not), and if enough evidence exists to prosecute (or not) – as a result, this guide covers the impact of all hateful experiences, irrespective of police or other agency involvement.
There are five protected strands in hate crime: Disability, Race, Religion and Faith, Sexual Orientation and Transgender Identity.
Effeithiau casineb / effaith yn y gweithle
Mae effaith troseddau a digwyddiadau casineb yn unigol a phersonol iawn. Gall effeithio ar bobl mewn ffyrdd gwahanol iawn. Gall gael effeithiau corfforol, emosiynol, seicolegol ac ariannol.
Gall hyn arwain at bobl yn bod yn sâl yn y gwaith, yn bod yn absennol neu'n llai galluog i ganolbwyntio a gweithredu fel y disgwylir ar gyfer eu rôl.
Mewn arolwg o ddioddefwyr troseddau casineb yn y gweithle drwy blatfform ymchwil Cymorth i Ddioddefwyr VS Voice yn 2024, nododd yr ymatebwyr mai iechyd meddwl oedd yr effaith fwyaf arwyddocaol.
Gall effeithiau troseddau casineb effeithio ar sut mae pobl yn perfformio yn y gweithle, os ydyn nhw'n teimlo eu bod nhw'n gallu dod â'u hunain cyfan i'r gwaith, a'u perthnasoedd ag eraill.
Impacts of hate / impact in the workplace
The impact of hate crime and incidences is very individual and personal. It can affect people in very different ways. It can have physical, emotional, psychological and financial impacts.
This can result in people being unwell in work, being absent or less able to focus and function as expected for their role.
In a survey of victims of hate crime in the workplace through Victim Support’s research platform VS Voice in 2024, respondents stated that mental health was the most significant impact.
The impacts of hate crime may affect how people perform in the workplace, if they feel they’re able to bring their whole selves to work, and their relationships with others.
Os yw rhywun wedi cael ei dargedu'n benodol mewn perthynas â'i waith, gall eu cydweithwyr, defnyddwyr gwasanaeth a'r gwasanaeth cyfan deimlo'r effeithiau hefyd.
Bydd pawb yn profi eu heffeithiau unigryw eu hunain.
Gall troseddau a digwyddiadau casineb greu trawma gwirioneddol mewn pobl, felly mae’n bwysig ystyried dull sy’n seiliedig ar drawma.
Yn arolwg 2024, gwnaeth dioddefwyr troseddau casineb yn y gweithle sawl argymhelliad ar gyfer gweithleoedd;
Staff wedi'u hyfforddi'n benodol ar wahanol feysydd troseddau casineb Polisïau dim goddefgarwch heb
eithriadau ar gyfer staff hŷn sydd wedi bod yn y gwasanaeth am gyfnod hwy.
Ni ddylai wneud gwahaniaeth.
Llinell gymorth bwrpasol heb orfod ymuno ag undeb.
Gwybodaeth am sut i adrodd a chymorth ar gael
Ymdrin â datgeliadau o gasineb yn y gweithle
Yn yr arolwg o ddioddefwyr troseddau casineb yn y gweithle, ni wnaeth y mwyafrif adrodd i’r heddlu.
‘Cyfeiriodd y rhai na wnaeth adrodd i’r heddlu at bryderon na fyddai’n cael ei gymryd o ddifrif, yn enwedig ar ôl i’r gweithle fethu â mynd i'r afael ag ef.’
Roedd eraill yn fodlon ar sut y gwnaeth eu gweithle ymdrin â'r mater ac wedi dewis peidio â mynd ag ef ymhellach.'
If someone has been specifically targeted in relation to their work, impacts can also be felt by their colleagues, service users and the whole service.
Everyone will experience their own unique impacts.
Hate crime and incidences can create genuine trauma in people, so it’s important to consider a trauma-informed approach.
In the 2024 survey, victims of hate crime in the workplace made several recommendations for places of work;
Specially trained staff on different areas of hate crime
Zero tolerance policies with no exceptions for older staff who have been in the service longer. It should make no difference.
A dedicated helpline without having to join a union.
Information on how to go about reporting and support available
Handling disclosures of hate in the workplace
In the survey of victims of hate crime in the workplace, the majority didn’t report to the police.
‘Those that didn’t report to the police cited concerns it wouldn’t be taken seriously, especially after the workplace failed to address it. Others were satisfied with how their workplace handled the matter and chose not to take it further.’
Mae dioddefwyr yn dweud wrthym fod y ffordd y cânt eu trin ar adeg datgelu trosedd casineb yn gwneud gwahaniaeth wrth benderfynu os fyddant yn datgelu eto yn y dyfodol
Yng Nghymru, mae'r Fforwm Eiriolaeth
Profiad Byw (LEAF) yn banel llais dioddefwyr sy'n cynnwys pobl sydd â phrofiad byw o brofi troseddau a digwyddiadau casineb.
Mewn darn o waith archwiliadol gyda'r grŵp LEAF, roeddent yn gallu nodi meysydd allweddol o arfer gorau wrth ymdrin â datgeliadau a rhyngweithio â phobl sy'n profi casineb:
Empathi – Deall sut rydych chi'n teimlo
Dilysu – Dangos bod eich teimladau'n bwysig
Cael eich credu – Peidio ag amau bod yr hyn rydych chi'n ei ddweud yn wir
Gonestrwydd – cydnabod y gallai fod anawsterau neu heriau
Mae mabwysiadu dull wedi'i lywio gan drawma wrth i bobl ddatgelu troseddau casineb yn golygu cydnabod yr effaith ddofn y gall trawma ei chael ar bobl a cheisio ymateb mewn ffyrdd sy'n hyrwyddo iachâd, diogelwch a grymuso.
Derbynnir datgeliadau heb farn a chyda chydnabyddiaeth bod beth bynnag y mae'r dioddefwr yn ei deimlo/ei brofi yn iawn iddyn nhw ar y foment honno.
Victims tell us that how they are treated at the point of disclosing hate crime makes a difference to whether they will disclose again in future
In Wales, the Lived Experience Advocacy Forum (LEAF) is a victims voice panel made up of people with lived experience of experiencing hate crimes and incidences.
In a piece of explorative work with the LEAF group they were able to identify key areas of best practice when handling disclosures and interacting with people experiencing hate:
Empathy – Understanding how you feel Validation – Showing that your feelings count and are important
Being believed – Not doubting what you say is true
Honest – acknowledging there may be difficulties or challenges
Taking a trauma-informed approach to people disclosing hate crime means recognising the profound impact trauma can have on people and seeks to respond in ways that promote healing, safety and empowerment.
Disclosures are received without judgement and with an acknowledgement that whatever the victim is feeling/experiencing is right for them in that moment.
Gellir defnyddio dulliau wedi'u llywio gan drawma ar draws y sefydliad hefyd wrth ystyried adolygiadau polisïau a gweithdrefnau.
Trauma informed approaches can also be taken organisation wide when considering policy and procedure reviews.
Ymgyfarwyddo â'r arfer gorau o ran mynd i'r afael â datgeliadau
Cyrchu hyfforddiant rhad ac am ddim gan Ganolfan Cymorth Casineb Cymru hate.crimewales@victimsupport.org.uk
Ystyried llofnodi'r Siarter Troseddau
Casineb a gweithio tuag at y Nod Ymddiriedaeth. Cysylltwch â'r tîm i gael rhagor o wybodaeth
Nodi Hyrwyddwr Troseddau Casineb yn eich sefydliad a all cofrestru ar gyfer y Rhwydwaith Hyrwyddwyr Troseddau
Casineb i gael hyfforddiant rhad ac am ddim a diweddariadau
https://forms.office.com/e/uE4GCN9Hf 0
Ymgyfarwyddo â llwybrau adrodd. Mae Canolfan Cymorth Casineb Cymru hefyd yn Ganolfan Adrodd Trydydd Parti, a gellir gwneud adroddiadau i'r heddlu drwy'r ganolfan. Mewn argyfwng, ffoniwch 999.
Familiarise yourself with best practice on handling disclosures
Access free training from the Wales Hate Support Centre hate.crimewales@victimsupport.org.uk
Consider signing up to the Hate Crime Charter and working towards the Trustmark. Contact the team for more information
Identify a Hate Crime Champion in your organisation who can sign up to the Hate Crime Champions Network for free training and updates
https://forms.office.com/e/uE4GCN9Hf 0 Familiarise yourself with reporting routes. The Wales Hate Support Centre is also a Third Party Reporting Centre, and reports can be made to the police through the centre. In the event of an emergency, please call 999.
Ynglŷn â Chanolfan
Cymorth Casineb Cymru
Mae Canolfan Cymorth Casineb Cymru, wedi'i darparu gan Cymorth i Ddioddefwyr a'i hariannu gan Lywodraeth Cymru, yn wasanaeth cymorth arbenigol annibynnol i ddioddefwyr troseddau a digwyddiadau casineb.
Nid yw’r Gwasanaeth Cymorth yn barnu a does dim ots a ydych chi wedi cysylltu â’r heddlu ai peidio.
Mae'r gwasanaeth hefyd:
Yn Ganolfan Adrodd Trydydd Parti (gallant adrodd i'r Heddlu ar eich rhan)
Yn Canolbwyntio ar Ddioddefwyr – yn symud ar eich cyflymder chi, ac i’r cyfeiriad rydych chi am fynd
Wrth eich ochr, gan ddarparu cymorth a sicrwydd ar hyd y ffordd
Yn gallu cynnig arweiniad a chyngor ar eich hawliau, yn ogystal ag eirioli ar eich rhan i asiantaethau Heddlu, Tai ac eraill
Ar gael i bobl ifanc yn ogystal ag oedolion Gallwch gyrchu'r gwasanaeth yn annibynnol os ydych chi'n 13 oed neu'n hŷn, neu drwy riant neu ofalwr os ydych chi'n iau na hynny.
About the Wales Hate Support Centre
The Wales Hate Support Centre, delivered by Victim Support and funded by Welsh Government, is a confidential and independent specialist support service for victims of hate crime and incidences.
The Support Service is non-judgemental and it doesn’t matter if you’ve involved the police or not.
In addition, the service is;
A Third Party Reporting Centre (they can report to the Police on your behalf)
Victim Focused – moving at your pace and speed, and in the direction you want to go
By your side, providing support and reassurance along the way
Able to offer guidance and advice on your rights, in addition to advocating on your behalf to Police, Housing and other agencies
Available to support young people in addition to adults. You can access the service independently if you’re aged 13 or over, or through a parent or carer if you’re younger than that.
