Grace Health News: Quarter 3 Quality [2022]

QUALITY QUALITY

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Health

an internal drive to always improve From

high quality healthcare for the whole person, Grace Health

supporting our service area communities,

enhance the health of our patients and

recent analysis of barriers to care within multiple service area

alarming need for dental care services To

Grace Health is excited to announce that the Hyden Dental Clinic in Leslie County officially opened on September 6 with Hyden native Dr Courtney Day, DMD serving as the dentist (pg

that

Dental Clinic Grand Opening Ceremony will take

To further reduce barriers to receiving high quality care Grace Health hired several new providers this quarter including family medicine providers Leandra Smith APRN and Dalice Roberson PA C behavioral health provider Amanda Williams LPCA and dentist Dr Rodney Ledford (pg 3 5)

A Laurel County native Dr Rodney Ledford DMD will serve as the dentist in Manchester Kentucky We are happy to announce that the Manchester Dental Clinic our second full service dental clinic will open in early November Both the Hyden and Manchester dental clinics are accepting new patients of all ages

While we had much to celebrate this quarter (page 6) we also mourned with our friends and neighbors in southeastern Kentucky as they dealt with heavy rain and flash flooding in late July In mud covered streets and neighborhoods the resilient residents of southeastern Kentucky refused to give up While helping those struggling with terrible loss and heartbreak we witnessed their overwhelming strength and courage (pg 12 14)

In addition to the eastern Kentucky Flood Relief efforts Grace Health team members continued to represent the hands and feet of Jesus through an assortment of outreach events this quarter (pg 7 9) We are thankful Grace Health team members keep their light burning bright for the people we serve

Michael Stanley

Human Resources

New Providers

With great excitement we announce that Dr Rodney Ledford

DMD has joined the Grace Health dental team A native of London, Kentucky, Dr Ledford received his Bachelor of Science in Human Health Sciences with a minor in Health Advocacy from the University of Kentucky (UK) in 2018 He attended the UK College of Dentistry (CD) for his post graduate degree and graduated in 2022 with a Doctor of Dental Medicine Degree (DMD)

At UKCD Dr Ledford served as the class president where he helped resolve class conflicts and address concerns from fac

Rodney Ledford, DMD ulty, staff, and classmates He also worked as a mentor for middle schoolers at Tates Creek Christian Church in Lexington and with Summer Health Professions Education Program Dr Ledford will be the dentist at our brand new Manchester Dental Clinic, which is scheduled to open in November 2022 Dr Ledford shares that he is excited about the opportunity to work with the community in Clay County We are happy to w forward to seeing the results of his positive impac

New Providers Continued Human Resources

Leandra Smith, APRN

The Manchester Clinic is happy to announce that Leandra Smith, APRN recently joined our team as a nurse practitioner Leandra received her Bachelor of Science Degree in Nursing from the University of the Cumberlands (UC) in 2017 She went on to earn her Master of Science Degree in Nursing in 2019 from UC Since 2019, Leandra has been working as a family nurse practitioner in eastern Kentucky

Leandra joins the Grace Health family with strong skills in primary care and a desire to show compassion to all patients We are happy to welcome Leandra to the Grace Health team

Amanda Williams, LPCA

The Bishop Street Clinic is pleased to share that Amanda Williams LPCA recently joined our team as a behavioral health provider

Amanda received her undergraduate degree in Human Services and Counseling from Lindsey Wilson College in 2014 and her master's degree in Clinical Mental Health Counseling from the University of the Cumberlands in 2020

Before receiving her graduate degree Amanda worked with Appalachian Children's Home (ACH) for six years first as direct care staff and later as a case manager At ACH she worked directly with patients to establish daily routines and coordinated treatment teams for each client After becoming a licensed professional counselor associate (LPCA) Amanda most recently worked in London KY where she provided individual and family therapy for people ages 5 to 60

With almost a decade of relevant experience and a passion for mental health Amanda looks forward to guiding patients through their mental health journey Join us as we welcome Amanda to the Grace Health team

New Providers Continued Human Resources

Dalice Roberson, PA-C

The Falls Highway Clinic is excited to report that Dalice Roberson, PA C recently joined our team as a family health provider Dalice (pronounced "Dallas") graduated from Western Kentucky University in 2015 with a degree in biology and a minor in health and nutrition She went on to earn her Master of Science in Physician Assistant Studies (MSPAS) degree in 2018 from the University of the Cumberlands Physician Assistant Program in Williamsburg, KY Since graduation, Dalice has worked in family medicine and urgent care in Blairsville, Georgia

Though Dalice has lived in Blairsville for the last four years, she was born and raised in Corbin, Kentucky Dalice shared

that she, her husband Jeffrey, and their two young sons recently moved back to Kentucky and she is excited to be back home With Jeffrey acquiring a teaching position at Corbin Middle School, they are all looking forward to being a part of the local community again

Dalice joins the Grace Health family with strong skills in patient management and a dedication to patient well being She is excited to walk with her patients in their overall health and wellness journey Grace Health welcomes Dalice back to Corbin and is happy to have her join the Grace Health team

Building a Healthcare Team Focused on You

Since March 2022 Grace Health was blessed to add almost 60 people to our team including multiple new positions to support our dental expansion services in Hyden and Manchester

We are grateful to announce that we hired 11 new dental employees including dentists Dr Courtney Day (Hyden location) and Dr Rodney Ledford (Manchester location) and Dental Billing Specialist Sharon Root

In addition to dentists and a billing support specialist we also added several dental hygienists and two dental assistants to our family Join us as we welcome the following new team members to the Grace Health Hyden and Manchester dental locations

Dental Hygienists

Valarie Roberts

Hyden Dental

Casey Cornett

Manchester Dental

Hyden Dental Assistant

Kimberly Lewis Allison Morgan

Leah Spurlock

Manchester Dental Assistant

Madison Maggard

Manchester Dental is hiring! Apply today

We Honor Outstanding Attendance (WHOA) Employee Recognition

We are happy to announce that six amazing Grace Health team members are getting eight hours of PTO for achieving one year of no occurrences!

Brandon Ball

Rikki Garrett

Carey Terry Kerry Watson Drew Lafferty April Pennington

Also celebrating this quarter are the 10 employees below who are trending to hit the 12 month award

Amber Black

Nicole Bryant

Theresa Champlin

Stacy Collins

Tiffany Mabe

Betty Sims Tasha Sizemore

Tabitha White Neena Winsby Meghan Wynn

We are excited to recognize 14 people who are working on year two of zero occurrences

Jeremiah Cadell

Faye Gilbert

Chasity Helton

Nicki Lawson

Sandra McCracken

Bea Messer

Brandy Meyers

Heather Mullins

Desiray Pickard

Loretta Reedy Jamie Spires Lisa Vandemark

Derek Wagers Traci Wagers Mary Webb

An additional 20 employees celebrated six months with no occurrences with 36 more who hit the 3 month mark We are thankful for the dedication these employees have to the patients and communities they serve We are grateful they help us provide high quality care to southeastern Kentucky

Stellar Award Winner: Lisa Vandemark

Congratulations to Lisa Vandemark Front Office Lead at our Gray Clinic for receiving the latest Stellar Award A seasoned employee of over ten years Lisa has a wealth of knowledge she utilizes to help everyone around her She is the go to person for the front office team and a right hand for the front office leads manager

With her abundance of knowledge Lisa trains new front office employees and is an excellent asset to our company We are thankful for all she does and congratulate her on this award

Outreach Quarter 3 Efforts

The Outreach team connected with 14732 people in July and August across 30 events In July Outreach team members could be found at the Whitley County Ready Fest White Flag Ministry Outreach as well as back to school events in Manchester and Lynn Camp In August they helped flood victims apply for FEMA disaster relief attended additional back to school events in Corbin London and Barbourville and assisted at White Flag Health and Wellness events In September Grace Health participated in the Alzheimer’s Association Walk to End Alzheimer’s (right) and the Wal Mart distribution center health fair, both in London, KY

By attending events where community members live the Grace Health outreach team is able to increase its impact across the service area counties which leads to improved access to care and overall quality of health within each area

Below: Dental Director Dr Kayla Fields presented the 2022 Grace Health Bowl game ball to start the game (left) Cheerleading teams from Corbin High School (top right) and Whitley County (bottom right) kept the spirit going throughout the game for fans of all ages

Outreach

Grace Health Bowl

Grace Health was honored to once again sponsor the Grace Health Bowl at Campbell Field/Denes Stadium on August 26 With the Corbin Redhounds football team taking on their cross county rivals, the Whitley County Colonels, the event was buzzing with anticipation to see who would bring home the championship belt for 2022

The event was attended by approximately 2700 fans, including many Grace Health employees Bishop Street Clinic provider Dr Kelvin Perry and Women's Health provider Rebecca Sears presented awards at the end of the game (below) with Dental Director Dr Kayla Fields presenting the game ball to kick off the evening (pg 7)

Women's Health provider

Rebecca Sears APRN presented Whitley County High School's football team (pictured right) with the 2022 Grace Health Bowl Runner Up Belt Whitley County's Bryson Potter (left) received the Offensive Player of the Game Award

Pictured above Bishop Street Clinic provider Dr Kelvin Perry presented the Corbin High School football team with the 2022 Grace Health Bowl Championship Belt Dr Perry also presented Corbin's Cameron Combs (left) with the MVP Award of the game while Brody Wells (far left) received the Defensive Player of the Game Award

Outreach

Grace Health Bowl

Grace Health's outreach team used the game to connect with the public, hoping to make high quality health care access available for everyone As part of that effort, the team held drawings throughout the game for various prizes Winners received a Nintendo Switch console, Apple AirPods or a $100 Visa gift card Grace Health is proud to serve the people of southeastern Kentucky and enjoy an evening of fun and football with area students and fans

Outreach team members (above left): Kathy Oller Pattie Couch Director of Community Programs Mike Wynn and Brooks Cawood Above right: Kirbi Kersey receives a Nintendo Switch from Wynn

Phil Hutson (below left) and Jody Smith (below right) receive Apple AirPods from Brooks Cawood

Robert Gray presents Zem Delk (below left) and Amanda Barton (middle) with $100 Visa gift cards DJ Haynes (below right) receives a Nintendo Switch from Pattie Couch and Kathy Oller

September 6, the Hyden Dental Clinic welcomed its first dental patient in the newly renovated and expanded Leslie County clinic The new facility

a full range of dental services

patients in and around Hyden, including regular check ups and dental

local schools

REGIONAL EVENT

Eastern Kentucky Flooding

Between July 26 and July 30, 2022, heavy rain, deadly flash flooding, and devastating river flooding hit eastern Kentucky and central Appalachia According to the National Weather Service, rainfall totals across eastern Kentucky were over 600% of normal and destroyed homes and communities across Breathitt, Clay, Knott, Leslie, Letcher, Owsley, and Perry counties

GRACE HEALTH CLINICS DONATE TO FLOOD RELIEF

With many homeless and most areas without electricity or running water, organizations and individuals from across the country stepped up to help southeastern Kentucky flood victims At Grace Health, the Outreach Team coordinated a flood relief fundraiser which raised over $1,800 to purchase requested items to provide much needed supplies to the affected areas (pg 14)

In addition to funds raised by employees, Grace Health pharmacies coordinated to deliver essential medical supplies to Mountain Comprehensive Health Corporation (MCHC) in Whitesburg (pg 13) When the pharmacy team arrived at MCHC, employees there were overjoyed to receive supplies The donations helped the clinic get mobile vaccine clinics going to reach people in the community who couldn't get to the clinic When pharmacist Casey Whittaker and pharmacy coordinator Dustin McQueen arrived, MCHC was having a vaccine clinic in their mud filled parking lot with people lined up down the street to receive a tetanus shot

Pictured with their donation are Kendra Harris, Cindy Johnson, Brittany Fuson, Dr Shawn Fugate, Rose Garrett, Heather Mullins, and Shannon Lacefield with the Grace Health Pineville Clinic

PHARMACY

FLOOD RELIEF

Mike Wynn, Director of Community Programs, delivered two generators, water, and cleaning supplies to Fleming Neon Fire Department in Letcher County (left) When he arrived, he reported having trouble navigating through town due to the number of people set up to help Wynn shared that he was humbled to see the outpouring of support from other areas

Though there were stacks of mud caked debris lining the streets, the town was also filled with different agencies who had arrived to help in the recovery efforts Throughout town, Wynn saw numerous stacks of water and cleaning products brought by neighbors and strangers alike

The cleanup efforts continue as residents also need help applying for FEMA Disaster Relief In August, Grace Health outreach team members set up in various eastern Kentucky cities, including Oneida, Manchester, and Will iamsburg, to help affected community members apply for necessary assistance

As Grace Health continues to work in these communities, we ask that you keep all affected by the July flood in your prayers

A fire engine submerged in flood waters in Hindman, AKY fire engine submerged in flood waters in Hindman KY in Knott iCounty n Knott County (Tyler Wolf (Facebook) Tyler Wolf Facebook)

Living the Grace Health Mission

To show the love and share the truth of Jesus Christ to southeastern Kentucky, through access to compassionate, high quality, primary health care for the whole person.

with Grace Health Dental

In this edition of "Living the Grace Health Mission", we are excited to highlight the positive impact of our dental team in local communities and schools across the Grace Health service area

Grace Health knows that dental hygiene is vital to overall health but often gets overlooked due to the high cost associated with that care On September 6 the Hyden Dental Clinic eagerly welcomed its first patient who expressed concerns about being able to afford dental care in the past After his appointment he was extremely appreciative of getting the care he needed without having to pay In the short time they've been open the Hyden Dental Clinic team has identified an extensive need for dental care in the community The dental staff is grateful for the chance to provide much needed dental care to local community members while reducing previous barriers to receiving that care

In addition to the Hyden Dental Clinic, Grace Health works with Elgin Chi dental screenings in local schools According to Elgin's website, their dental program was created to ensure that children, no matter their background or status in life, have full access to dental care The Elgin foundation works to stop the cycle of poverty that has debilitated this area for generations

Dr Kayla Fields Grace Health Dental Director and the Elgin Dental Program recently performed dental screenings in Bell County Over 600 children in preschool through 6th grade were screened Of those students 50 had urgent dental needs with another 204 having cavities and decay present

One patient with an urgent need had a large cyst under their tongue and was referred to Anderson Oral and Maxillofacial Surgery PSC in London for appropriate treatment It is unclear how long the child had suffered with this cyst but Dr Fields was able to rest assured that they would soon receive the necessary treatment to remedy the issue

Appreciation