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2021/22 Annual Impact Report - Goodwill of Southern Arizona

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2021/2022 Impact REPORT

As another year comes to an end, we are taking time to reflect on where we have been and where we are going. Thankfully after several tough years, our staff and services are expanding again. Goodwill of Southern Arizona now has over five hundred individuals working to better communities across Southern Arizona. Our workforce development team is on the job daily to provide the frontline case management, job training, job placements, reentry support, tutoring, academic services and more than anything, the time and emotional investment in the adults and kids they work to serve. Your store visits and monetary donations support this wide network of workers devoted to changing the lives of local youth and adults in need. Thank you for another year of generosity and support!

The youth programming we offer Southern Arizona is expanding! Goodwill’s ReEntry team is now offering services for young adults 18-24 with adult or juvenile justice system involvement. The team offers skills development and paid work placements to get young people back on their feet and on a path to sustained success. In the coming year, we are also launching two new Metro Youth Centers. One at our Kolb and 22nd location and another at our store on West Ina. Each of our youth centers offers drop-in and long term support services to local youth that may need tutoring or access to academic support, food assistance, personal and career guidance or just a safe place to be. For over 50 years the Goodwill team has been on the ground making a positive impact. We are honored to serve the great people of Southern Arizona!

Mission

We provide jobs and training for people to gain skills AND achieve independence

Vision

All people have the opportunity to reach their potential and contribute to our community

Values

We value the people we employ and serve

We operate with integrity

We communicate openly and honestly

All activities are conducted with respect and compassion

We value diversity, equity and inclusion

We are dedicated to continuous improvement

We believe work is transformational and can form the foundation of a person’s life

Every employee is an ambassador for Goodwill®

We provide excellent management of community and environmental resources

We benefit the communities in which we operate

Board of Directors

Ron Robinette, Chairman

Linda Matson, Vice CHair

Dan Talerico, Treasurer

Vivian Egbert, Secretary

James Wertheimer, Past Chair

Humberto Astorga

VAnce FalBaum

Cedar Stagner Kile

Rita Stubbs

Jim Zarling, Member At Large

OUR YEAR BY THE NUMBERS

COMMUNITY INVESTMENT IN GOODWILL (REVENUE)

Since 1969

Goodwill Industries of Southern Arizona was founded in 1969 right here in downtown Tucson.

DONATE

When you donate to Goodwill® of Southern Arizona, you also support our local causes!

Some of Our Community partners include Pima Community College, Tucson Values Teachers, Tu Nidito,

UNITED WAY OF SOUTHERN ARIZONA, Real Salt Lake Southern Arizona soccer Club & the Fort Lowell Shootout, Mrs. Green’s World, Local Libraries and Literacy Programs, TUcson Zero Waste, Tucson Festival of Books,

PIMA ANIMAL CARE, TUCSON WARD 6, Tucson Clean & Beautiful, The 2nd Chance Job Fair, Making Strides Against Breast Cancer, Tucson Heartwalk, the Disability, Rehabilitation, Employment, Awareness Month

AKA the D.R.E.A.M. Job Fair, Connie Hillman Family Foundation, RESCUE ME WELLNESS, Southern Arizona Adaptive Sports & More.

2022 Fort Lowell Shootout “Parade of Athletes”

Alex

has been with Goodwill for over 3 years now. Initially starting out with our Youth Restoration Project, he was introduced to soft skills, professionalism, workplace expectations along with basic maintenance and handyman skills. Working with our maintenance team, Alex developed skills with his hands and started to build confidence over time. More importantly, Alex was finding his pathway to sobriety and stability at home and at work with the help of our staff. Goodwill provided a routine and consistency but Alex did all the hard work required and kept at it.

“Thankfully Goodwill supported me 100%, I have lots of good mentors here that always ask about my sobriety and how I am

doing

and just checking in on me.”

The Youth Restoration team also encouraged Alex to pursue his academic goals, by working with our Goodwill Academic Services team. After much trial and tribulation, Alex was able to successfully attain his GED! He showed a great deal of determination to do so, balancing his work and personal life in order to make time to pursue his education. It was a major accomplishment for Alex but he didn’t stop there. By taking advantage of another great program we offer, Alex started working with our Young Adult ReEntry team to look for a career path that suited his skills and interests. Within a few weeks our team placed Alex with Tanzillo and Sons Custom Builders and he has not looked back since. Alex continues to come and work with our staff but we are happy to announce he is fully employed and working in a field he loves and has a talent for! Congrats young man, well deserved.

YOUTH PROGRAMS

WHAT’S NEW? Two new youth recsource centers coming to the Tucson area in 2023! One at our location on West Ina and the other at our 22nd and Golf Links site.

Over 7,133 visits to our METRO/REC Youth Resource Centers.

Over 715 youth gained on the job work experience or 1 on 1 employment support.

More than 255 YOUTH received FREE Academic support including GED testing, High School Diploma help, tutoring, and skills development.

GOODWILL® OF SOUTHERN ARIZONA Youth Mission Programs

We are excited about the continued growth in our youth program offerings. With expanded services we are looking to get back above our pre-covid service levels by adding youth centers on the northwest and eastide of Tucson!

ACADEMIC SERVICES (520) 308-8654

We provide FREE in-house tutoring and academic support to all Goodwill® employees and program participants. Participants can earn their GED or an online High School Diploma. Walk-ins ages 16-24 welcome at the Metro Youth Program, 300 N. 4th Ave.

YOung ADULT REENTRY Program (520) 628-1883

A job training and service learning program for young adults ages 18-24. The program’s goal is to ensure young adults involved in the justice system, and/or who left high school prior to graduation, are prepared with the skills needed to meet the the needs of local labor markets in order to obtain HIGHER PAYING JOBS.

HOMELESS YOUTH OUTREACH (520)

404-6988 OR (520) 310-8054

Goodwill is working with YHDP to address youth homelessness in Pima County. Goodwill Metro Youth Center and Goodwill REC Youth Center seek to disrupt the causes of youth homelessness by engaging youth in leadership roles to provide a peerto-peer approach to the engagement of homeless youth.

METRO/REC YOUTH PROGRAM

(520) 382-1425 or (520) 623-5174 Ext. 7023

Re-engagement services for Opportunity Youth ages 16-24 through career exploration, education, and training. Youth participate in community engagement projects and mentoring programs. Partially funded by United Way of Southern Arizona. Located at 300 N. 4th Ave. Tucson & 1920 E Silverlake Rd. Ste 207

YOUTH EMPLOYMENT PROGRAM (520)

623-5174 Ext. 7021

Arizona@Work Youth Center (520) 724-6643

Youth ages 16-24 gain paid work experience with local employers and includes career assessment, employability skills training, and GED assistance. Funded by Arizona@Work Pima County and WIOA funds.

YOUTH OPPORTUNITY ACCELERATOR (520) 623-5174 Ext. 7026

Young adults work with Career Navigators (Goodwill Staff) to set goals surrounding Work & Skills Progression, Financial Wellness, Health & Well-being, and Work and Life Supports or professional path.

Goodwill Is $2.4 Million Invested Into Local Jobs and Programs every Month!

550+ FULLTIME POSITIONS!

8,500+ visits to our LOCAL JOB AND RESOURCE CENTERS! PAID BENEFITS, TUITION REIMBURSEMENT, RETIREMENT MATCHING, Career Planning

OUR LOCAL Career Centers AND METRO/REC YOUTH CENTERS OFFER FREE DROP IN Services to Both Youth and Adults in OUR COMMUNITY.

Helping with everything with Career and educational goals to access to TRAINING, TRANSPORTATION SUPPORT AND OTHER IMPORTANT RESOURCES

PART OF THE COMMUNITY

COMMUNITY PARTNERS, EVENTS & DONATION DRIVES

DREAM JOB FAIR - Banner, Beacon, COyote Task Force, DHS, DES, & More

Tucson Zero Waste - City of Tucson, Pima County, Tucson C&B, MRS. GREEN’s World

PIMA FASHIONARTE & DESIGN COLLEGE - Pima Community College

WheelChair Drive - Southern Arizona Adaptive SportS

TUCSON COMICCON - Tucson ComicCon

FORT LOWELL SHOOTOUT - RSL-AZ Southern Arizona

OUR PEOPLE

We are 500 Plus individuals working together everyday to make a difference in our community. From our frontline caseworkers, to drivers and training TeaM or store staff, we are all committed to one common goal: Empowering People in Southern Arizona to gain skills and pursue independence in a life sustaining career.

FREDA - TRAINING DIRECTOR
ANTHONY - TRANSPORTATION SUP.
ROBERT - DISTRICT MANAGER
ISAIAH - HEALTHY MASCULINITY
MARCI - COMMUNITY ENGAGEMENT
RUSS - BUSINESS PARTNER

ADULT PROGRAMS

3,714 VISITS to our local Career Centers with 98.7% satisfaction rating!

Last year, we supported 735 adults with skills training, reentry services and 1 on 1 case management. Our Career Centers served 1,003 more community members in 21/22 than the year prior. Help us keep that number growing!

More than 360 Goodwill employees received direct career support from one of Employee Development Specialists.

GOODWILL® OF SOUTHERN ARIZONA

Adult Mission Programs

ACADEMIC SERVICES (520) 308-8654

We provide FREE in-house tutoring and academic support to all Goodwill® employees and program participants. Participants can earn their GED or an online High School Diploma. Walk-ins ages 16-24 welcome at the Metro Youth Program, 300 N. 4th Ave.

OJT-On The Job Training

Arizona@Work Kino (520)

724-2636

Receive financial support for your business while giving back to your community! Interview job seekers that want long-term employment. Hire the right candidate(s) or Train the new employee to your company’s standards. Receive reimbursement for 50% of wages for agreed-upon training period.

CASE MANAGEMENT & WORKSHOPS

Arizona@Work Kino (520) 724-7700

Serving unemployed, under-employed and employed adults through pre-vocational education, training, career assessment, planning, job search, and workshops. Fully funded by Pima County and WIOA funds.

EMPLOYEE DEVELOPMENT (520) 623-5174

Individualized and comprehensive career development services for Goodwill® employees. Services include financial coaching, GED & career education, skills building, tuition reimbursement, crisis support and referral to community resources.

GROUP SUPPORTED EMPLOYMENT

(520) 623-5174 Ext. 7022

Developmentally disabled adults receive job coaching, case management, and individualized services to help move toward competitive employment. Funded by the AZ Dept. of Economic Security, Div. of Developmental Disabilities.

CAREER CENTERS (520) 623-5174

Six resource centers open to the public. We provide career exploration and guidance as well as job search services including resume writing, interviewing skills, application assistance and basic computer skills. All services are provided on individual need and preference at no cost.

Learn more at GoodwillSouthernAz.org/career-centers

Zero

Waste

Collection Drives FALL

AND SPRING

EVENTS

APRIL 2022 - SOUTH TUCSON

NOVEMBER 2022 - MIDTOWN

Goodwill is a Proud founding member of the Tucson Zero Waste Collection initiative.

HOW DOES GOODWILL Contribute?

The Zero Waste Tucson’s collection events all started with a meeting between Goodwill, the City of Tucson and Mrs. Green’s World. We thought...How could we help provide a resource to the community while educating Southern Arizona on where to safely and responsibly reuse and recycle common household items? We came up with an informative Zero Waste collection drive and so far Tucson has embraced it. You will now find Goodwill at every event collecting clothing and small household good alongside with other organizations collecting, old medications, scrap metal, paper shredding and more.

Our team manages and maintains the event website and provides volunteer and support services for both the Spring and Fall events.

Find more details at:

FAIR

AND RESOURCES

FALL AND SPRING EVENTS

MARCH 2021 - FULLY VIRTUAL

OCTOBER 2022 - IN PERSON

TUCSON CONVENTION CENTER

HOW DOES GOODWILL SUPPORT?

Goodwill is proud to support the DREAM Job Fair! With three full-time staff on the committee, we support DREAM in a number of ways. The DREAM committee is a positive community collaboration between multiple agencies, organizations and municipalities. At Goodwill of Southern Arizona, we host and maintain the event website, help manage the finances and any invoicing and support marketing and outreach efforts. For the Spring event this past year, we stepped up and provided a fully virtual job fair platform and managed all the online group sessions, which were attended by hundreds of local job seekers.

DREAMJOBFAIR.ORG DREAM JOB

Our Fall event this October was our first in-person DREAM event since COVID. With over 250 jobseekers and dozens of top local employers and employment resources, the event was a major success! Learn more about this great collaboration at:

VOLUNTEER. Support your community, support the Goodwill® Team! Volunteers can contribute their time to our mission programs by tutoring and mentoring or by providing support at or our administrative offices (Accounting, HR, Marketing and Operations). Learn more and apply at: GOODWILLSOUTHERNAZ.ORG/GET-INVOLVED

INTERNSHIPS. You can gain real-world experience and/or course credit. Goodwill® offers internship opportunities in our mission services and other departments. Marketing, Finance, IT, Admin and more.

ORGANIZE A DONATION DRIVE.

If your neighborhood, club, or organization would like to plan a Donation Drive for Goodwill®, please call (520) 623-5174 ext. 7039 We can help with donation bins, a truck, and promotions.

Goodwill CAREER CENTERS

1ST AVENUE

2907 N 1st Ave. Tucson, Az (520) 206-0333

DODGE

3725 E Ft Lowell. Tucson, Az (520) 547-1096

KOLB

7201 E 22nd St. Tucson, Az (520) 545-9266

MIDVALE PLAZA

1703 W Valencia Rd. Tucson, Az (520) 547-5647

SIERRA VISTA

2105 E Fry Blvd. Sierra Vista, Az (520) 895-5993 CASA GRANDE

1325 E Florence Blvd. Casa Grande, Az (520) 582-1004

inNew2022 PROGRAM Launch Goodwill ON THE JOB TRAINING

Sergio

first connected with our Goodwill Metro/REC Youth Re-Engagement Centers through a referral from a community partner. At the time he was receiving housing support from our partner and was looking to gain employment experience for the first time. When Sergio first visited our Goodwill REC Youth Center, he was shy, quiet and kept to himself. It was apparent that he lacked confidence and had previously been in toxic situations, but he was looking to improve. He was adamant on needing to be more engaging and connect with others so that it could benefit him to prepare for being in a work environment.

Goodwill staff was able to connect him to the Edge Training Program, a program that helped with learning skills he needed for the work environment like customer service, leadership and personal development. With continued support from our Goodwill staff, Sergio was also able to gain experience with communication skills, interview skills and how to make a good first impression and was given an opportunity to interview for Goodwill’s Opportunity Youth Work Experience Program.

Sergio was selected for an on-site position at Sam Levitz and was provided with items to get him started on the right track. Sergio was also able to attend the Bank of America Better Money Habits workshop to learn about credit, savings and how to prepare for the future. Utilizing the aforementioned skills and trainings, Sergio successfully completed the Opportunity Youth Work Experience program and gained full-time employment with Walmart. He has re-connected with behavioral health services and is preparing to move into his very own apartment soon.

Sergio’s journey continues forward but with the support on behalf of the Opportunity Youth Work Experience program, he has learned a new sense of confidence. He has managed to build stability within employment, housing and self-worth to lead himself into his future.

SUPPORT US

SCAN

GIVING MADE EASY. You donate, we change lives. Every donation big or small makes a difference. Find a Goodwill® Donation Center near you with clothing, housewares, or any other items of value.

EWASTE RECYCLING. Safely and responsibly dispose of your old computer and electronic devices through our partnership with DELL® ReConnect. GOODWILLSOUTHERNAZ.ORG/RECYCLE

DONATE AN OLD RIDE. Now accepting cars, trucks, motorcycles, RVs, boats, trailers and more. Free Towing, tax deductible, make a difference in someone’s life. Call us with a title in hand and we can help you with this tax deductible donation. FOR VEHICLE DONATIONS Call: (520) 623-5879 or visit goodwillsouthernaz.org/car-donations

CONTRIBUTE A MONETARY GIFT! Your donation is eligible for the State of Arizona charitable tax credit. You may claim a dollar-for-dollar tax credit up to $400 when filing single or $800 when filing jointly. Use QCO Code: 20333 to take the tax credit on your income tax returns. Make a monetary donation online at: goodwillsouthernaz.org/monetary If you would like to make a gift of real estate or other property, or make a designation of fixed regular donations (of cash or securities) please call (520) 623-5174, Ext. 7013.

DONATION CENTERS

Cherrybell

1770 S Cherrybell Strav.

P: (520) 623-5174

(By the main post office)

Hrs. 7:00am – 5:00pm

Tangerine

11931 N. 1st Avenue Suite 102

P: (520) 219-2608

Hrs. 7:00am – 5:00pm

Overton

8770 N. Thornydale

P: (520) 849-4927

Hrs. 7:00am – 5:00pm

Twin Peaks

7575 W. Twin Peaks, #101

P: (520) 744-0449

Hrs. 7:00am – 5:00pm

River

455 W River

P: (520) 240-9052 (River/Oracle)

Hrs. 7:00am – 5:00pm

Vail

13370 E. Mary Ann Cleveland

P: (520) 336-7349

Hrs. 7:00am – 5:00pm

Silverbell

1150 N. Silverbell

P: (520) 792-6192 (Silverbell/Speedway)

Hrs. 7:00am – 5:00pm Valencia

7650 E. Valencia

P: (520) 664-0496 (Valencia/Kolb)

Hrs. 7:00am – 5:00pm

SHOP

GOODWILL STORE LOCATIONS

TUCSON

2907 N 1st Ave.*

Ph. 520-882-5152

3925 N Flowing Wells Rd.

Ph. 520-887-2033

2990 W Ina Rd.

Ph. 520-744-7988

1703 W Valencia Rd.*

Ph. 520-547-3464

300 N 4th Ave.

Ph. 520-623-2799

8963 E Tanque Verde Rd.

Ph. 520-396-1389

3725 E Fort Lowell Rd.*

Ph. 520-628-1882

*ONSITE CAREER CENTER

4995 E Speedway Blvd.

Ph. 520-795-2855

1830 E irvington Rd.

PH. 520-750-7295

7366 N Oracle RD.

PH. 520-495-7999

4082 E 22nd St.

Ph. 520-790-0907

10240 E Golf Links Rd.

Ph. 520-618-0067

7201 E 22nd St.*

Ph. 520-545-9261

8358 E Broadway Blvd.

Ph. 520-382-6565

CASA GRANDE

1325 E Florence Blvd.*

Ph. 520-582-1002

ORO VALLEY

10540 N La Canada Dr.

Ph. 520-547-3350

GREEN VALLEY SAHUARITA

718 W Calle Arroyo Sur

Ph. 520-618-0198

SIERRA VISTA

2105 E Fry Blvd.*

Ph. 520-895-5986

OUTLETS & AUCTION

Cherrybell Outlet

1770 S Cherrybell Strav

Ph. 520-382-1560

Nogales Outlet & Auction

490 N Grand Ave. Nogales, AZ

Ph. 520-375-5284

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