Goodwill of Southern Arizona - 2019/20 Impact Report

SOUTHERN

ARIZONA

2019-2020 -2020

1940 East Silverlake, Suite 405 Tucson, AZ 85713-3872 Phone: (520) 623-5174

GoodwillSouthernAZ.org

Thank You

for your ongoing support

@goodwillsouthernaz

@goodwillsouthaz

IMPACT REPORT GoodwillSouthernAZ.org

19/20 WHAT A YEAR? It has been a challenging year for all of us. Amid the uncertainty and stress of these unprecedented times, Goodwill® Industries of Southern Arizona, Inc. has remained a steady presence in the community for those in need.

When COVID hit, many of our stores closed to the public and much of our in-person programming was put on hold. That did not stop us from working to benefit Southern Arizona, our team jumped in and partnered with the Pima County Health Department to collect much needed personal protective equipment and cleaning supplies for local frontline medical workers. Goodwill® also worked with the Pima Animal Care Center to donate items to help keep pets in their forever homes and support foster programs. We donated textiles and t-shirts, so thousands of face masks could be made by local volunteers.

In August, Goodwill launched our second Youth Re-Engagment Center (REC). The REC connects youth to education, community resources and healthy role models to steer them towards a path of sustained success.

Our Goodwill® Adult ReEntry program was named Program of the Year by the Second Chance Coalition for helping reintegrate individuals back into our community and workforce.

The pandemic impacted every aspect of our organization and we committed to keeping our employees, shoppers, donors and the community safe. People’s needs did not stop with COVID so the life changing work of Goodwill’s social services and program staff did not either.

Lisa Allen, Co-President/CEO

Liz Gulick, Co-President/CEO

Mission

To provide jobs and training for people to gain skills to achieve independence.

Vision

All people have the opportunity to reach their potential and contribute to our community.

Values • • • • • • • • • •

We value the people we employ and serve.

We operate with integrity.

We communicate openly and honestly.

All activities are conducted with respect and compassion.

We value diversity, equity and inclusion.

We are dedicated to continuous improvement.

We believe work is transformational and can form the foundation of a person’s life.

Every employee is an ambassador for Goodwill®.

We provide excellent management of community and environmental resources.

We benefit the communities in which we operate.

Board of Directors James Wertheimer, Chairman Ron Robinette, Vice Chairman Dan Talerico, Treasurer Linda Matson, Secretary Lorenzo Cotton, Member-at-Large

Humberto Astorga Vivian Egbert Cedar Stagner Kile Rita Stubbs Jim Zarling

PROGRAM PROFILE

Goodwill Adult REEntry

OVER 115 ADULTS SERVED|64% Placement rate

NAMED SECOND CHANCE PROGRAM OF THE YEAR

OUR GOODWILL REENTRY STAFF PROVIDE 1 ON 1 SUPPORT, THEY GUIDE AND HELP CONNECT MEMBERS TO RESOURCES & TRAINING TO PUT THEM ON A PATHWAY TO SUCCESSFUL REINTeGRATION.

LEARN MORE AT GOODWILLSOUTHERNAZ.oRG/Adult-REENTRY

CHECK OUT THESE TESTIMONIAL VIDEOS FROM A FEW OF OUR ADULT REENTRY ALUMNI. LIVES CHANGED FOR THE BETTER!

SCAN HERE

DONATE

When you donate to Goodwill® of Southern Arizona you are not only supporting our 12 Goodwill run programs but we also support other local causes, programs and organizations with donations, resources, facilities, sponsorships and volunteer support.

Some of those partners include: Pima Community College, PACC, Prom-O-Rama, Cyclovia, Tucson Values Teachers, Pascua Yaqui Tribe, Real Salt Lake Southern Arizona Youth Soccer & the Fort Lowell Shootout, Mrs. Green’s World, Local Libraries and Literacy Programs, Tucson Festival of Books, Tucson Clean & Beautiful, ComicCon, The Second Chance Job Fair, Making Strides Against Breast Cancer, Tucson Heartwalk and the Disability.

Rehabilitation. Employment. Awareness. Month. aka the D.R.E.A.M. Job Fair .

DREAM JOB FAIR

PIMA FASHION PACC

SEASON4HOPE

E

4995 E SPEEDWAY BLVD

GOODWILL Store & Donation Center 30+ ATTENDED DONATION CENTERS. Making a difference in someone’s life has never been easier. Swing by any of our conveniently located Goodwill® Donation Centers with clothing, housewares, or any other items of value. GOODWILLSOUTHERNAZ.ORG/DONATE ELECTRONICS RECYCLING. Safely and responsibly dispose of your e-waste through our partnership with DELL® ReConnect.

DONATE A VEHICLE. Put your old ride back to work! We accept cars, motorcycles, RVs, boats, trailers and more – it’s free and we can even pick up vehicles that don’t run. Call us with a title in hand and we can help you with this tax deductible donation. Call (520) 623-5879 MAKE A MONETARY CONTRIBUTION. Your donation is eligible for the State of Arizona charitable tax credit. You may claim a dollar-fordollar tax credit up to $400 when filing single or $800 when filing jointly. Use QCO Code: 20333 to take the tax credit on your income tax returns. Make a monetary donation online at:

goodwillsouthernaz.org/monetary HERE

TO

TE DONA

SCAN

If you would like to make a gift of real estate or other property, or make a designation of fixed regular donations (of cash or securities) please call (520) 623-5174, Ext. 7013.

GOODWILLSOUTHERNAZ.ORG/DONATE

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GOODWILL® OF SOUTHERN ARIZONA

Youth Mission Programs

Our in person youth services were limited this year due to the COVID19 virus but we did not stop working to change young people’s lives. We launched a brand new youth center along with multiple new programs and services for the community.

Over 3,200 visits to our METRO/REC Youth Resource Center.

Over 142 youth gained on the job, work experience.

NEW METRO REC Youth RE-Engagement center for tutoring, counseling, and 1 on 1 staff support.

T H IS

officially opened: Aug 18, 2020 GOODWILLYOUTH PROGRAM

WAY TO YOUR FUTURE!

1920 E SilverLAKE RD.

More than 150 youth received FREE Academic support including GED testing, High School Diploma help, tutoring, and skills development.

GOOdwILLSOUTHERNAZ.ORG/PROGRAMS

ACADEMIC SERVICES (520) 308-8654 We provide FREE in-house tutoring and academic support to all Goodwill® employees and program participants. Participants can earn their GED or an online High School Diploma. Walk-ins ages 16-24 welcome at the Metro Youth Program, 300 N. 4th Ave. GOODFUTURES (520) 623-5174 Ext. 7037 A job training and service learning program for young adults ages 18-24.

GoodFutures provides real world work experience, service learning, and skill development in conjunction with case management.

HOMELESS YOUTH OUTREACH (520) 406-6988 OR (520) 310-8045 Goodwill is working with YHDP to address youth homelessness in Pima County.

Goodwill Metro Youth Center and Goodwill REC Youth Center seek to disrupt the causes of youth homelessness by engaging youth in leadership roles to provide a peer-to-peer approach to the engagement of homeless youth.

METRO/REC YOUTH PROGRAM (520) 382-1425 or (520) 382-1426 Re-engagement services for Opportunity Youth ages 16-24 through career exploration, education, and training. Youth participate in community engagement projects and mentoring programs. Partially funded by United Way of Southern Arizona. Located at 300 N. 4th Ave. Tucson & 1920 E Silverlake Rd. YOUTH EMPLOYMENT PROGRAM (520) 623-5174 Ext. 7021 Arizona@Work Youth Center (520) 724-6643 Youth ages 16-24 gain paid work experience with local employers and includes career assessment, employability skills training, and GED assistance. Funded

by Arizona@Work Pima County and WIOA funds.

YOUTH RESTORATION PROJECT (520) 623-5174 This employment-based program gives young adults ages 18-24 the opportunity to learn employment skills, basic carpentry and bike repair skills while receiving assistance toward an educational or professional path.

In the last 10 years...

OUR 12 LOCAL PROGRAMS HELPED CHANGE 102,669

LIVES FOR THE BETTER!

WHERE DO YOUR DONATIONS GO? OVER $1 MILLION INVESTED INTO LOCAL PAYROLL & PROGRAMS EVERY SINGLE MONTH!

COMMUNITY DONATION DRIVES

PPE - PIMA COUNTY HEALTH DEPARTMENT DOG & PET SUPPLIES - PIMA ANIMAL CARE CENTER DIAPERS - SOUTHERN ARIZONA DIAPER BANK & PIO DECIMO Food Drive - Community Food Bank of Southern Arizona Toy Drive - Toys4Tots Marine Association Wheelchairs - Southern Arizona Adaptive Sports

S

BECAUSE of YOU...

WE CAN OFFER SOUTHERN ARIZONA

6

YOUTH PROGRAMS

IN 2018/2019 GOODWILL® INDUSTRIES OF

SOUTHERN ARIZONA

Served 8,581 INDIVIDUALS INCLUDING

1,178 YOUTH & YOUNG ADULTS SERVED EVERY EMPLOYEE IS OFFERED FULL BENEFITS, HEALTH, DENTAL,

GOODWILL® OF SOUTHERN ARIZONA

Adult Mission Programs Over 6,541 visits to our 5 FREE Job Connection Centers with a 30% Placement rate!

We supported 116 individuals in our intensive Adult ReEntry Program, with 53% placed in employment.

Over 2,000 confirmed local job placements.

More than 4,600 adults received services from Goodwill including job training, career development, supported employment, skills workshops and more.

349 Goodwill employees received 1 on 1 career planning and support.

ADULT REENTRY PROGRAM (520) 628-1883 Provides skills development, career exploration and/or work experience for adults 25+ recently released from incarceration or under legal supervision. Participants receive case management and stabilization services to support successful reentry into the workforce. Fully funded by the U.S. Dept. of Labor. Located at 3725 E Ft. Lowell Rd., Tucson.

CAREER LADDERS Arizona@Work Kino (520) 724-6678 Goodwill® helps local employers develop training programs that will lead to promotions and wage increases for their employees. Fully funded through a City of Tucson grant.

CASE MANAGEMENT & WORKSHOPS Arizona@Work Kino (520) 724-7700 Serving unemployed, under-employed and employed adults through prevocational education, training, career assessment, planning, job search, and workshops. Fully funded by Pima County and WIOA funds.

EMPLOYEE DEVELOPMENT (520) 623-5174 Individualized and comprehensive career development services for Goodwill® employees. Services include financial coaching, GED & career education, skills building, tuition reimbursement, crisis support and referral to community resources.

GROUP SUPPORTED EMPLOYMENT (520) 771-2743 OR (520) 623-5174 Ext. 7022 Developmentally disabled adults receive job coaching, case management, and individualized services to help move toward competitive employment. Funded by the AZ Dept. of Economic Security, Div. of Developmental Disabilities.

JOB CONNECTION CENTERS (520) 623-5174 Five resource centers open to the public. We provide career exploration and guidance as well as job search services including resume writing, interviewing skills, application assistance and basic computer skills. All services are provided on individual need and preference at no cost.

Book an appointment at GoodwillSouthernAz.org/job-connection

GOODWILLSOUTHERNAZ.ORG/PROGRAMS

Goodwill Youth REC Center

officially opened:

T H IS

GOODWILLYOUTH PROGRAM

WAY TO YOUR FUTURE!

Aug 18, 2020

1920 E SilverLAKE RD.

PROGRAM PROFILE

Goodwill

METRO/REC YOUTH CENTERS

WHAT’s NEW AT METRO Bereavement Support Groups:

Tu Nidito/Arizona End of Life Care, & Pima County Juvenile Court Center

Community Circle Mentoring Groups: Boys To Men Tucson

GED Mobile Testing Center: Cape School

TPCH Youth Homelessness Demonstration Project: Homeless Youth Outreach

Virtual Youth Chat:

TWO LOCATIONS 300 N 4th Ave & 1920 E Silverlake

TUCson Police Department

GOODWILLSOUTHERNAZ.ORG/METRO

CONTRIBUTE YOUR TIME ALL In person volunteer and internship activities are currently on hold due to the COVID19 Pandemic.

Check our website and social media for updates and opportunities to get involved. We look forward to welcoming individuals back into our stores, programs and donation sites as soon as it is safe enough to do so.

VOLUNTEER. Support your community, support the Goodwill®

Team! Volunteers can contribute their time to our mission programs by tutoring and mentoring or by providing support at or our administrative offices (Accounting, HR, Marketing and Operations).

Learn more and apply at: GOODWILLSOUTHERNAZ.ORG/GET-INVOLVED

INTERNSHIPS. You can gain real-world experience and/or course

credit. Goodwill® offers internship opportunities in our mission services and other departments. Marketing, Finance, IT, Admin and more.

ORGANIZE A DONATION DRIVE. If your neighborhood,

club, or organization would like to plan a Donation Drive for Goodwill®, please call (520) 623-5174 ext. 7039 and we can help with donation bins, a truck, and promotions.

GOODWILLSOUTHERNAZ.ORG/GET-INVOLVED

GOODWILL COMPANY PICNIC

This year was a difficult one with the severe impacts of COVID19 resonating throughout our organization and society. Through careful planning, creativity and hard work, Goodwill of Southern Arizona was able to work through the many hardships and challenges the year presented. We are in a strong position to move forward and build towards a brighter future for our organization.

19/20 FISCAL YEAR NUMBERS

COMMUNITY INVESTMENT IN GOODWILL (REVENUE) RETAIL NET SALES $25,484,818 WORKFORCE DEVELOPMENT CONTRACTS & GRANTS $2,852,285 OTHER PUBLIC SUPPORT $304,285 OTHER INCOME $123,336 TOTAL $28,764,724

88.6% 9.9% 1.1% 0.4% 100%

GOODWILL INVESTMENT IN THE COMMUNITY (EXPENSES) WAGES, SALARY, BENEFITS

$14,116,602 48.7% PROGRAMS & SERVICES/BUSINESS OPERATIONS $11,788,542 40.7% GENERAL & ADMINISTRATIVE $3,090,116 10.7% TOTAL $28,995,260 100%

Over the last 10 years Goodwill of Southern Arizona has grown and expanded our footprint and impact in Southern Arizona. With 12 local programs and over 30 locations. We are proud of our progress and look forward to sustained success in the future.

SELF FUNDED PROGRAMS & SERVICES • • • • • • •

Academic Services* Employee Development Program GoodGuides® Youth Mentoring Program* GoodFutures Youth Program* Job Connection Centers Metro/REC Youth Program* Youth Restoration Project

*Received supplemental support through grants, contracts or charitable giving.

JAMES THOMAS PARK CLEANUP

SHOP

GOODWILL STORE LOCATIONS TUCSON

2907 N 1st Ave.* Ph. 520-882-5152 3925 N Flowing Wells Rd. Ph. 520-887-2033 2990 W Ina Rd. Ph. 520-744-7988 1703 W Valencia Rd.* Ph. 520-547-3464 300 N 4th Ave. Ph. 520-623-2799 8963 E Tanque Verde Rd. Ph. 520-396-1389 3725 E Fort Lowell Rd. Ph. 520-628-1882

4995 E Speedway Blvd.

Ph. 520-795-2855

GREEN VALLEY SAHUARITA

4082 E 22nd St. Ph. 520-790-0907

718 W Calle Arroyo Sur Ph. 520-618-0198

10240 E Golf Links Rd. Ph. 520-618-0067

SIERRA VISTA

7201 E 22nd St.* Ph. 520-545-9261 8358 E Broadway Blvd.

Ph. 520-382-6565

CASA GRANDE

1325 E Florence Blvd.* Ph. 520-582-1002

ORO VALLEY

10540 N La Canada Dr. Ph. 520-547-3350

SHOP LOCAL

2105 E Fry Blvd.* Ph. 520-895-5986

OUTLETS & AUCTION

Pay by the pound!

Irvington Outlet 1830 E Irvington Rd. Tucson Ph. 520-382-1560 Nogales Outlet & Auction 490 N Grand Ave. Nogales, AZ Ph. 520-375-5284

*ONSITE JOB CONNECTION CENTER

SHOP SUSTAINABLE SHOP CHARITABLE

SHOP GOODwILL GOODWILLSOUTHERNAZ.ORG/SHOP

T

C

FIND US AT WWW.GOODWILLSOUTHERNAZ.ORG/SHOP

GOOD THREADS BOUTIQUE

7366 N. Oracle Rd. | Ph. 520-495-7999

Curated designer and brand name jeans, handbags, shoes, dresses, decor and more. Stop by and see for yourself.

THRIFT SHOP FROM THE

COMFORT OF YOUR HOME

SHOPGOODWILL.com/TUCSON SHOP ONLINE. SHOP FOR A CAUSE. SHOP GOODWILL.

SHOP GOODWILL ONLINE! Visit GOODWILLSOUTHERNAZ.ORG/SHOPGOODWILL or scan the QR code to be taken to Goodwill® of Southern Arizona’s online storefronts, happy thrifting.....

DISCOUNT SOUTHERN ARIZONA PROGRAMS GOODWILL® INDUSTRIES OF

$1

Thursdays

HEROES DISCOUNT

20% OFF SUNDAY & MONDAY

FRONTLINE MEDICAL WORKERS, MILITARY, FIRE, POLICE, EMT/EMS

EVERY THURSDAY ALL CLOTHING & TEXTILES WITH A COLOR OF THE WEEK TAG IS ONLY $1...

PRESENT YOUR GOODWILL SENIOR DISCOUNT CARD

SENIOR DISCOUNT

20% OFF

TUESDAY & WEDNESDAY

SEE STORES FOR DETAILS.

TEACHER DISCOUNT

PRESENT YOUR TUCSON VALUES 20% OFF THURSDAY & FRIDAY TEACHERS CARD OR SCHOOL ID