New England i93

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February 2015 // Issue 93

Feature Story

New England Cider Co

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focusteam. team. focus


Welcome to the February edition of New England FOCUS.

ell, February is here again first cider brand in the New England. TV show Dancing with the Stars. We see and with Valentine’s The PLC Armidale foundation will host its local identities come together with local day fast approaching, fifth annual Successful Women Series event dancers to put on a Gala event at the we thought we would in Armidale next month. This year they Armidale SerVies, which will be held on the interview a couple of love birds for you to are very honoured to have international 13th June. Jenny tells us more and explains Welcome to theacclaimed November edition of New England FOCUS. be inspired by. The year is underway and entrepreneur, Mrs Imelda Roche how to get involved. the kids go back to school (hooray!) and it AO, as the special guest. We met Jackson Cook, who’s only 13 n business this month’s front studies at Screenwise School Styears Brasserie. seems that it’s as usual. We visit BNI, which isActing a business referral old, and his passion for sewing and -organisation Australia’s leading film and TV school And finally, industry read how a local golfi ng INSIDE THIScover ISSUEis Barbara Albury, that provides its members the textiles is growing. His market stars in cover A Streetcar for actors. community come together to save UNE Life iswho on the front and is the with a professional structure and ongoing stall, dubbedhas “The House of Jackson”, is Desire, showingatat also to speak tomore the wonderful Uralla Golf Club.and regular stall in the new providerNamed of services and facilities the We training create business. If Adeyou’re in the becoming a popular

TAS Hoskins centre from the 21st Dave of University of New England. Director November to December Schmude takes us through6th. whatThis is inevent the has a “stella” cast and will how be sure pipeline for 2015 and shares the to entire impress. community will be reaping the rewards of this newTHIS venture. INSIDE ISSUE We talk with Gerard Practicing locallovebirds accountant for and 40 Tini about how they met over 80 years ago. years, Bob Locke tells us how advancThey’ve been married for 60 years and es in technology have had a very biglove each other as much as they did back impact on the way now business is done then. these days. gotoBehind Lens with WeWe talk Lachiethe Sewell about why he photographer Jason Starr; check out us some chose to stay in Armidale; he tells of his amazing automotive photography there are many job opportunities here work. His passion shows throughout his for the younger generation. light painting and rigged shots - one truly We catch up with born and bred Armitalented guy. dale lady Monique Howe, who shares New England Cider Co is sure to quickly her ambitions to become an actress become a favourite beverage producer for and tells us about the exciting momany Australians. We meet Sam and Kylie ments from her career so far. Monique Watson on behalf of the team behind the

laide author business, thisSue storyPanagaris, is for you. who has justCourtneys released Jewellers her thirdhave bookbeen for Mills trading &for Boon titlednow Falling for Dr December, 45 years - WOW! Such a long with story set in and the Mandy New England time the in the business, and David Courtney givein usboth an insight aboutand those (taking place Armidale years. They describe how the industry Uralla). We at FOCUS were very excited has changed over that time, and to have a chat with Sue andtrends, also happy everything that glitters. that she’s showcased the New England Lovebirds Dawn and Allen Dickson area to the world. celebrated their 50th wedding We also travelled to the Urallaanniversary Bowling recently, and they share their love story with club, where Lyn Ferguson has recently FOCUS readers. taken over the dining room as head Thunderbolt Inn, or as it’s known to the chef, producing satisfying and moreish locals, the “Bottom Pub”, has some new meals for the whole family to enjoy. owners - Fred and Cath Geldof. We learn Lyn has come back to the New England about the ins and outs of running a pub region because she loves the mounand their plans for the future. tains and fresh air. Another big change Armidale Stars Dance for Cancer is a is the name of the restaurant in the fundraising event raising money for the Uralla Bowling Club, now titled the Hill Cancer Council; it is based on the popular

WELCOME TO JAMES BROOKS Armidale community. New England FOCUS verythe proud Finally, we went andistried fine to welcome Brooks craft beersJames at the“Jimmy” Welder’s Dog, theto latest establishment in the community. our team. James hasArmidale joined the team Stu and Danconsultant have successfully made asTom, an advertising as well as an exciting niche, fi tting into the Armidale helping us out with photography, so scene perfectly. please give James a call if you have any FINAL SAY enquiries. “Have a heart that never hardens, and FINAL SAY a“You temper thatdepend never tires, touch that can’t on and youraeyes, never hurts.” when your imagination is out of fo~ Charles Dickens. cus”Mark Twain.










SUB EDITOR: Jo Atkins Louise Beaumont ACCOUNT MANAGER:



contacts. contacts.

Lookingto toadvertise advertisein inFOCUS? FOCUS? Looking Contactus usfor formore moreinformation. information. Contact

ADDRESS:5/164 5/164Beardy BeardyStreet, Street,Armidale Armidale ADDRESS: PHONE:02 026771 67715551 5551 FAX: FAX:02 026772 67725551 5551 PHONE: WEB: FACEBOOK: TV:


ed... be inspir

“Wouldn’t it




Commentsand andopinions opinionsofofour ourcontributors contributorsdo donot notnecessarily necessarilyrefl reflect ectthe theopinion opinionororview viewofofthe thePublishers PublishersororEditor. Editor. Comments

reasonableefforts effortshave havebeen beenmade madetototrace tracecopyright copyrightholders.Information holders.Informationappearing appearingininFocus Focusisisbelieved believedtotobebecorrect correctatatthe thetime timeofofgoing goingtotopress presshowever howevernonoliability liabilitywill willbebeheld heldfor forinaccurate inaccurateinformation informationapproved approvedororsupplied suppliedbybyadvertisers advertisersoror AllAllreasonable contributors.While Whileallallcare careisistaken takenit itisisrecommended recommendedthat thatreaders readersconfi confi rmdates, dates,times, times,prices pricesand andany anyother othermaterial materialincluding includingadvice advicewith withindividual individualbusinesses businessesand andindustry industryprofessionals. professionals.New NewEngland EnglandFocus Focusisisproduced producedand andpublished publishedbybyCreative Creative contributors. rm HousePublications PublicationsPty PtyLtd LtdABN: ABN:62128786005. 62128786005.Material MaterialininNew NewEngland EnglandFocus FocusisisCopyright Copyright©©Creative CreativeHouse HousePublications PublicationsPty PtyLtd Ltd2012 2012and andmay maynot notbebereproduced reproducedwhole wholeororininpart, part,ininany anyform, form,without withoutpermission permissionofofthe thePublisher. Publisher.AllAllrights rightsreserved. reserved. House

new england focus focus. 33

inside this

Issue 93 - February 2015

The Welder’s Dog.


Armidale’s craftiest new bar, The Welder’s Dog, has been launched and is serving unique boutique drinks, impressing the community sip by sip. FOCUS hounds the team for an insight into the craft.

Mrs Imelda Roche AO . The PLC Armidale Foundation will host its fifth annual Successful Women Series event in Armidale next month. This year, our community is very honoured to have internationally acclaimed entrepreneur, Mrs Imelda Roche AO, as the special guest.



UNE LIFE 2015. UNE Life is the new provider of services and facilities at the University of New England. Director Dave Schmude takes us through what is in the pipeline for 2015 and shares how the entire community will be reaping the rewards of this new venture.

usual suspects.


14. what’s on for February 18. eat featuring local restaurants 35. star guide with Terri

No matter where you are in the world, read Focus for free online every month @ follow us on

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THE REGION’S FIRST CIDER BRAND HAS BEEN ESTABLISHED BY LOCAL WINERY, MERILBA ESTATE (SHAUN & KASSY CASSIDY) AND THE VINO GEEK (SAM & KYLIE WATSON). OUR FOCUS IS ON PRODUCING A HANDCRAFTED AND BOUTIQUE PRODUCT THAT THE REGION IS PROUD TO SUPPORT ... hy start a cidery? People may or may not know that the cider making process is extremely similar to wine. As we’re all immersed in the wine industry, there was a great fit for a cider to be made. Apart from hearing nonstop why a local cider isn’t in existence, we (Sam & Kylie) are big cider fans, so why not make a cider that we love to drink! We’re obviously going to have to compete against the big producers, but we’re confident that people will support a local cidery ... and be proud to! What makes your cider unique? Unlike a lot of the big-brand ciders, we aren’t using imported apple concentrate. We use fresh, juicy apples only! What does this mean? Well, to put it simply, you can actually taste the apples. The cider is produced locally, is handcrafted, and is bottle conditioned. This means we carbonate the cider using a traditional method in the bottle, giving it a great taste and fizz. Yeah, this takes more time, but our


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focus is on producing a premium product, Where can we get it? and no amount of time should compromise The home of New England Cider will be this. Our first will be a Cloudy Cider, which at Merilba Estate’s Cellar Door, located on has a crisp and clean taste and is great in a the Kingstown Road. There’ll also be plenty cold glass over ice. of retailers around the New England and When will the first batch be surrounding areas. As we produce released? more batches, we’ll be able The first batch of cider to distribute the cider is almost ready to further abroad to pubs, go and should be bars, restaurants and ve We can’ t gi available to the public cafés throughout h, uc m o away to ve late January/early New South Wales gi to en but we’re ke ste ta a February. It actually and Southern rs de an gl New En tal en m ri takes longer for us Queensland. The pe ex e m of so like be to to complete a batch response we’ve had re su r, de ci ever than we potentially from retailers has nothing you’ ve could, due to the been phenomenal! tasted before!” hands-on approach of How will this help bottling, along with the the region? bottle carbonation requiring The New England was a at least a couple of weeks. Call well renowned fruit growing us crazy, but we’d like to keep it this region in the past, and we want to way for as long as we can. While it certainly get it back this way. While we’re already is hard work, it allows us to ensure we’re in touch with fruit growers in the area, absolutely happy with each batch prior to what we’d love to do is utilise some of the releasing it. old orchards throughout the wider New

England region. If you have an orchard on your property, or know of someone that does, get in touch with us. We would love to come and have a look at it and give it a purpose again! We’re also aiming to get the name of the New England out there further, as a great producer of boutique products and produce. What’s next for New England Cider Co? We’ve got plenty in the pipeline at the moment. We’re planning on expanding the range to include a pear cider, alongside some limited batch ciders. We can’t give away too much, but we’re keen to give New Englanders a taste of some experimental cider, sure to be like nothing you’ve ever tasted before! There’ll also be plenty of events happening around the place, including an official launch party at the Merilba Estate Cellar Door. How can everyone keep updated? Check us out online – www. and find us on Facebook, Twitter and Instagram. We can’t wait to bring you the first local cider! Thanks everyone.


bronwyn pearson Bronwyn Pearson has more than 20 years’ experience in human resource management. She is skilled in strategic HR, change management, employee relations, workforce planning, performance management, organisational training and development, policy, negotiation, mediation and specialist recruitment.


er business, Bronwyn Pearson Consulting (BPC), launched in 2013. In 2014 BPC won the Chamber Award for Business Ethics and received a Highly Commended for Best New Business. With such a depth of HR experience, why focus on small-to-medium business? Any business with staff that doesn’t have internal HR support needs professional advice and support. I’m able to act as their virtual human resource manager, whether it’s finding new staff or helping them comply with the law.” We support businesses from under 5-200+ staff, from trades and industry to health, professions, and social services. What are some of your highlights? An allied health business in Armidale needed to recruit a specialist staff member. After exhausting the local market, with no additional investment needed, we broadened the search, finding the ideal candidate in Sydney. We also welcomed Denise and Amber to the business in 2014.

Receiving the 2014 Chamber I love being Award for Ethics caps off a first able to put my year in business which has w at head on the pillo we been extraordinary. I am so at night knowing th nce re proud of this business and the ffe di made a real at th belief that our families, staff ss to a busine and clients all have in what we owner so the problem day.” are offering regional NSW.” could be rectified, potentially From start-up to award-winning saving significant costs.” business in one year. What’s your So what HR questions should secret? business be asking? We deliver exactly what our clients need. Do I know what my HR level of risk is? Whether it’s finding people for hard to recruit Could I confidently defend a claim made against roles, assessing and addressing risk, or navigating me? You need to be able to answer yes to these industrial disputes, BPC always acts with highquestions. levels of integrity and professionalism. What inspires you? The best illustration is in real client experience. We’ve helped a significant number of local In 2014 the Federal Court fined a company businesses, whether finding people for hard to $200,000 for underpaying its workers. While recruit roles, or keeping staffing practices and policy documents compliant with the law. auditing the HR compliance of a local small I love being able to put my head on the pillow business, we uncovered the same problem going at night knowing that we made a real difference back several years. It wasn’t deliberate, but the to a business that day. law doesn’t give you a hall pass for ignorance. You emphasise ethics as a cornerstone of Fortunately we were able to alert the business

your business … Innovative, ethical business practice is fundamental to the growth and sustainability of regional communities given its impact on business profitability. In twelve months we have achieved substantial growth, including a tripling in business revenue in the past six months, evidence of our success in implementing excellent ethical standards. You’ve set the benchmark pretty high; what lies ahead in 2015? Our achievements have been reflected in the success of our clients, with whom we are privileged to partner. In 2015 we are adding a retainer service so for clients who need regular HR support. And we will continue to expand our services within the New England area.

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of armidale




ARMIDALE STARS DANCE FOR CANCER IS A FUNDRAISING EVENT RAISING MONEY FOR THE CANCER COUNCIL. IT IS BASED ON THE POPULAR TV SHOW, DANCING WITH THE STARS. e see local identities come together with local dancers to put on a Gala event at the Armidale SerVies, which will be held on the 13th June. There will be some fundraising events between now and the night of nights; all our local celebrities will help each other host a range of events ranging from trivia to dance related functions all aimed at good old fashioned family fun. Our celebrities will hold mini events at their workplaces, as well as get all their family and friends to sponsor them via the Cancer Council’s website. The celebrities will undergo one hour dance lessons once a week with their mentor, and we will choose a genre of dance which suits them; of course, it's all under wraps at this point. Last time we did this we had everything from Hip Hop to Tango and a pretty sexy Rumba thrown in for good measure. This is the second event held in Armidale; the last one was in December 2013, which saw Mellisa and Anthony Killen take out the coveted trophy for best dancer as well as the highest fundraiser. We had builders, police officers, a fitness instructor, community liaison officer, a CEO, journalist, barman, hairdresser and a real estate agent. It looks like the real estate agents have really taken this on board - we have two this year - as well as a banker, a finance officer, 8

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you can dance; it's just a matter of knowing a couple more from the police force, a travel consultant and an accountant. We were supwhere to put your feet. Even if you are blessed ported by many in the Armidale business sector, with two left ones, we will soon have you movincluding the SerVies, New England ing around the floor like a professionMutual, FOCUS, The University al (well, maybe not ... but you of New England and all the won't look silly, we promise). If you aren’t business houses connected It is just so much fun and brave enough to with the stars. People from a pretty good fitness then actually dance, the "Dale" are really activity as well. All of e ld lik maybe you wou r very generous and when our stars from last ou to help out with , or we came together last time agreed on one ts en fundraising ev time, we raised around e m thing: how much they co t as le at the very e es th 40 thousand dollars, so t or enjoyed the journey, pp su d along an n you we have set our sights on he w le and the worst that will op pe e brav ity.” un rt something larger this year. po op happen is you look great e th t ge We are looking for a at the night club next time couple more celebrities ... and you give that a crack. let’s face it: anyone who is willing to The Cancer Council not only put themselves out there and undertake a contributes to national research completely new skill, in front of the Armidale programmes, investing 15 million dollars public, is a celebrity in our eyes. So if there last year; they also offer a variety of assistance is anyone reading this who is motivated to programmes in the northern NSW area. Locally have some good, honest, clean fun, then they they have invested heavily in a wide range of should get in touch. If you aren't brave enough support services. They have seen in the last to actually dance, then maybe you would like financial year 1.2 million dollars spent developto help out with our fundraising events, or at ing patient and family accommodation facilities, the very least come along and support these which were accessed by almost 2,000 people. brave people when you get the opportunity. Of Over 130 patients and carers received pro-bono course, you don't have to know how to dance; legal and financial advice, over 650 patients most people we speak to say they only dance were transported for treatment and over 500 after a drink or two at the night club. There is people received financial assistance, which nothing wrong with that, but if you can walk totalled nearly 130 thousand dollars. The Cancer

Council is also involved in grass roots areas such as Healthy Lunch Box sessions and Sun Smart programmes for schools. We are all aware of how many people we know individually who have been touched in some way by Cancer. This is one way to have fun and celebrate the great achievements seen in Cancer treatments and positive outcomes, while raising the funds to see these achievements continue. The stories from the dance circuit around Armidale are legendary, from Ebor to Kentucky and out to Elsmore ... Back about 20 years ago, there was a thriving dance community who gathered together and held a dance in country halls to music supplied by many fine musicians. The ladies all brought a plate of their finest cooking for supper, and they danced the night away, hearts were won, and maybe some broken, but all in all it was a really enjoyable time. It is a bit sad that dancing has almost become a memory in the area. So, it's really great to be able to breathe a bit of life back into a great family friendly pastime and help the Cancer Council raise vital funds which go to help those affected by Cancer. The Armidale Dance group hold general dance lessons and workshops, so maybe it's time to revitalise another country tradition. Dancing keeps your mind active, your body healthy, and your soul joyful. For more information, please call Jenny on 0404 099 713.

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COURTNEYS Jewellers el •C

e b r at




ell us about the history of the Courtney family ... The Courtneys originally came from Chatswood, Sydney. Bill worked as Company Secretary at FCW Powell & Co. - a large building firm at St. Peters, Sydney. Powells built buildings such as The Maritime Services Board building at Circular Quay, Technical College additions in Harris St. Sydney, Ward Block Wollongong District Hospital and many other major projects in and around Sydney. When and why did Courtneys Jewellers first become established? After leaving Powells, Bill went on to be Company Secretary of the then newly formed Retravision Buying Group at Petersham. Norma worked for the Bank Of NSW in Sydney. A move to Armidale was taken after Bill suffered from serious asthma for many years, and it was suggested that a climate change would possibly help his condition. There was an advertisement in a Sydney newspaper for an established jewellery store in Armidale that was for sale. Armidale had the climate, schools, etc. so the decision to move 10 new england focus.

e 45 yea r


Emma Hooper, Mandy Courtney, David Courtney, Libby Martin

was made in late 1969. attack. A decision had to be made after the The old APS Valiant (not so old back then) death of Bill whether David to continue on was loaded up with the four children, and the in the trade or change career paths. In 1981 Courtneys arrived in Armidale and purchased David’s wife, Mandy, joined up with him the jewellery business from the Sourry and his mother and the business then Brothers at 182 Beardy Street in continued trading. January 1970. In 1990 David and Mandy Bill and Norma invited took over the business Norma’s brother, from his mother when Courtneys e Greg Halpin, from Norma retired. Norma th to moved in op Sh n, Murwillumbah to has been living in tio current loca on et re join them, as Greg St Murwillumbah since r 6, Danga ; 84 19 r be em ec was currently a retirement for 25 years 11th D st ju ve ha s ar ye watchmaker. Both now. 30 ber.” passed in D ecem Greg and his wife, Marj, Over the years joined the Courtneys Courtneys have employed and traded as Courtney several staff members; and Halpin until the Halpins most of the staff have been returned to the Tweed in 1973, with them for many years, with then the Courtney family took over total the exceptional staff member Emma control of the business. And the asthma Hooper having been with David and issue - after three years, the climate change Mandy since moving into town from Aberfoyle seemed to work. 25 years ago. Bill and Norma’s son, David, joined his Courtneys moved into the current location, parents after leaving school in 1975. Shop 6, Dangar Street on 11th December In 1980, Bill passed away from a heart 1984; 30 years have just passed in December.

Since they opened in Shop 6, there is no other business that originally opened in the then New Corner Complex around them now. The Corner Complex building was the old Richardsons Furniture and car park incorporating the East-West Airlines building. Describe the changes in the jewellery industry over the years ... Since 1970, the jewellery industry has certainly changed, from when we started to nowadays. A traditional jewellery store would be a place to buy gold and silver jewellery, a good qualitity watch, silverware, beautiful china and quality glassware. Today, silverware companies like Rodd, Strachan, Ranleigh we used to deal with are a thing of the past, as the companies are no longer trading. There is a lot more competition now, with lower quality product being sold in various stores for price, rather than quality. The digital watch revolution in the mid 1970s was very exciting. The era was transforming from automatic/manual mechanical watches to battery digital watches and analogue (hands) quartz watches with probably digitals comprising 75% of sales


COURTNEYS Jewellers el •C

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then. This Quartz revolution was incredible: to get a watch that was + or - 30 seconds a month accurate was fantastic, compared to the mechanical mainspring driven watches which would be that sometimes in a day. Trends come and go in jewellery also. Tell us about these ... what remain old favourites? A change in wedding rings has occurred also in the last 10 years. What traditionally was a plain gold band for a wedder, now is for a diamond set band and also, two golds in their formation is popular. A recent change in ladies watches to larger size watches being produced alongside the smaller styles have made it easier or more practical for those who want something clearer to read - perhaps it is an age thing, when our eyes seem to change. A big push for brand names has been promoted nationally lately. We at Courtneys have felt that a piece of jewellery purchased by Courtneys is a brand itself, rather than a nationally promoted product ... and yes, we do and in the past have sold many brands. In 1991, Courtneys joined the then newly formed Nationwide Jewellery buying group. At this time jewellery retailing was getting tougher, with the “chain stores” starting to appear in many country areas. Being a member

e 45 yea r



For the future ,

of the Nationwide Group with the custom has of jewellers gives us the and support that er ov us to edge in buying product n been give uing , at competitive rates the years contin be ill from some of the largest the Courtneys w ye t. le hi about for a w manufacturers, jewellery y ... ac Tr s, Who know importers, suppliers and ver co t on fr e th maybe even smaller boutique for 50 years! ” manufacturers, which reflects in the stock for the consumer. Internet shopping these days of the Herbert Park District, a has affected the shopfront retail position held now for five years, jeweller; one has to be careful with this type and encourages anyone contemplating of shopping, as we have encountered many joining a fire service to do so, as the help who are disappointed purchasing jewellery you can give to this service is very rewarding. using this process. We, as most know, have a passion for What do the Courtneys do outside of motorcycles in all areas, but mostly now work? concentrate on our road bikes; we try to take We (David and Mandy) have numerous a big road trip each year of up to 5,000 km, interests outside the jewellery business. We which we thoroughly enjoy. We also do lots unwind on our farm on the outskirts of of smaller short trips with friends when we Armidale, growing out Angus steers, doing can throughout the warmer parts of the year general farming work and enjoy gardening. - getting too old now for those trips when it’s The recent rain has been so welcome, after the only single figures in degrees. last three years of the dry springs; let’s all hope Camping is another interest we have, with this dry has broken. finding the spare time most difficult - maybe In 1997 we joined our local Rural Fire we’d better retire to find some time to pursue Service and have given many active hours to the cause. David is the current Captain our interests ...but not yet; they say we are too

young! Plans for the future ... Courtneys have been very proud to serve the people of Armidale and districts in our trade for 45 years and thank them for the support they have given us. When you look around, there are probably not all that many businesses that have reached this milestone, being owned and operated by family for so long. For the future, with the custom and support that has been given to us over the years continuing, the Courtneys will be about for a while yet. Who knows, Tracy ... maybe the front cover for 50 years! Thanks David and Mandy. new england focus.



all seasons C







The BNI All Seasons Chapter was launched in Armidale in May 2014. Since that time, the group has grown to be around 40 members strong. President Murray Ball tells FOCUS readers more about this organisation.


hat is BNI? BNI is a business referral organisation whose primary purpose is to assist its members to find and exchange qualified business referrals. BNI provides its members with a professional structure and an ongoing training, which enables members to network in a deliberate manner for the sole purpose of generating more business. In the last 12 months members of BNI in Australia generated business referrals that resulted in more than $310 million in new business. (In that same period, BNI worldwide passed over 7.1 million referrals; this translates to over A$3.3 billion of business). BNI provides a structured system of giving and receiving business. It does this by providing an environment in which personal relationships can be developed with dozens of other qualified business professionals. By establishing this “formal” relationship with other people, each member has the opportunity to substantially increase his or her business. Where did it begin? BNI began in the United States on January 8th, 1985 and is celebrating 30 years of changing the way the world does business. Today you will find BNI in 58 countries around the world, and BNI has been operating in Australia for over 15 years now. BNI In Armidale? We launched the BNI All Seasons Chapter in Armidale in May 2014. Since that time the group has grown to be around 40 members strong and up until December 2014 had passed 12 new england focus.

referrals to the value of $745,002. the business that each member is actively BNI All Seasons? seeking; this results in increased sales and We meet in Armidale each Wednesday from profits for our members, which of course 7am to 8:30am at the Ex Services Club at 137 helps our members grow their business and Dumaresq St, Armidale. Visitors are always in turn grow the local economy for the welcome. If you come along as a wider benefit of the local region. visitor, please bring with you BNI Executive Director Robert around 50 business cards. Hartup commented that a BNI provides Why participate in BNI chapters often take em st sy structured BNI - Benefits for on their own successful g in iv ce re of giving and by Members? economy … is th es do It business . ent nm ro - Increased exposure How does it operate? vi en an g in provid al to many other people on If you rely on rs pe ch hi in w n be and businesses in your business referrals for relationships ca zens of do area; new business, chances developed with siness bu ed ifi al qu - Substantially increased are that you could other volume of business build your sales revenues professionals.” referrals substantially by joining a BNI - Participation in up to 50 chapter. networking meetings per year Becoming a member of BNI is - Listing on the BNI website trade like instantly acquiring a new team directory of business people who are constantly on - Regular newsletter with material on the lookout for referral opportunities for your networking, word-of-mouth marketing and business. business BNI allows only one person per business - Opportunities to participate in cross chapter category to participate in a chapter. networking events and social functions Success in BNI takes time, and it is all about - Periodic workshops on networking, and much building long-term relationships with your more ... fellow chapter members and developing a good Benefits for local business? understanding of their businesses. This program BNI allows local business people to leverage is more like farming than hunting - it needs to their personal business connections through be nurtured. and results happen over time. their extended business network within their How to get involved in a BNI Chapter? BNI Chapter. By each member successfully The first step is to visit a chapter and see the building relationships with fellow chapter value of BNI for yourself. members and each looking out for business If you can take on more business and BNI is opportunities for each other, significant for you, you need to apply to participate in a business opportunities are created based upon Chapter. There is an application form, complete

with references; complete it and hand it to a member of the Leadership Team of that chapter. Once a complete application form is provided, there is an interview process that is performed by the Chapter's Membership Committee. If it's a good fit, you may be invited to participate in the Chapter. All Membership Committee decisions are final. Plans for the future ... BNI All Seasons aims to continue to grow its membership of like-minded business people; they expect to turn over in excess of $1,000,000 in their first full 12 months of operation and to turn over many millions in additional business for members in the years to come. Please feel free to visit BNI All Seasons in Armidale or contact BNI All Seasons President Murray Ball on 0404 120 696 or email BNI is aiming to grow and launch new successful chapters across the region; the BNI policy of only allowing one member per profession results in places filling fast. If you would like to become involved in starting a new chapter, please contact Robert Hartup BNI Executive Director for the North Coast and New England on 0419 233 067 or email robert. BNI plans to launch new chapters in Tamworth, Inverell, Port Macquarie, Grafton and Ballina in early 2015, with more to come soon. For further information, please visit, or Thanks Murray.

phoebe newman DPS

new england focus.





THE IDEA OF NORTH Live in Concert VIP $110 includes an exclusive after-show supper with The Idea of North. When 5pm, Sunday 22nd February. Drinks on the lawn from 3:45pm. Tickets $45. bookings enquires 6774 8744

Armidale Community Weight Loss Challenge Our goal is to get healthy and lose weight together over 10 weeks of informative and supportive group sessions.


Cancer Support Information day

A forum on the support services available to people with cancer. Find out what services are available to assist you and your family through the rough terrain of the cancer experience. No costs to attendees.

When Begins Tuesday 3rd February. Costs $49 for a the full 10 weeks (which funds a prize pool for those who achieve the best personal results) Bookings are essential. For details, please call Dee Ritch 0414 892 162.



Morning tea and lunch provided (RSVP essential).

First Saturday chats

When Thursday 26th February, 9:15am - 3pm. Where Armidale Bowling Club, 92-96 Dumaresq St, Armidale. RSVP Ms Fiona Ord, Ph 6776 9694 or email

Our next First Saturday chats will be hosted by Solicitor Jane Pfister from 10am to 1pm at our offices on Saturday 7th February 2015. As this is a popular programme, bookings are essential on (02) 6788 1100.

FLIX IN THE STIXStix Flixs in the

CommBank Flix in the Stix is regional Australian drama and the many voices that CommBank Flix in the Stix is regional Australia’s only film, music, comedy Australia’s only film, music, comedy and create a vibrant tapestry of who we are. What and arts festival. arts festival. Coming into its fifth year, the better way to enjoy a night out under the 2015 tour will feature a brand new collection stars than with a feast of film, food and great When Saturday 7th February 2015. of short films curated by award winning entertainment. Hope you enjoy.” Where Armidale Saumarez Homested. actress Deborah Mailman. Deborah was the As well as short films, CommBank Flix in the first Aboriginal actress to win the Australian Visit www.fl Stix will showcase live music by ARIA award Film Institute Award for Best Actress in a winning artists My Friend the Chocolate Leading Role. She is well known for her roles Cake, and comedy from ARIA award winning in successful Australian drama series The Secret threesome Tripod. We don’t think we could Life Of Us and Offspring, as well as films such fit in more award winning features on the as Bran Nue Dae and The Sapphires. 2015 tour if we tried! Local gourmet food and “I’m thrilled to be part of Flix in the Stix and to bring together some of my favourite short films, filled with artists I love and respect and stories that are a good yarn. I’m so proud of

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beverages will be available and each event is situated in a unique outdoor regional venue. For further information and to purchase tickets visit:


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Felt Tip where prepara drama speech interna

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ARMIDALE’S CRAFTIEST NEW BAR, THE WELDER’S DOG, HAS BEEN LAUNCHED AND IS SERVING UNIQUE BOUTIQUE DRINKS, IMPRESSING THE COMMUNITY SIP BY SIP. FOCUS HOUNDS THE TEAM FOR AN INSIGHT TO THE CRAFT. ell us about the team and where it all started ... Dan and Tom grew up in Inverell and went to Inverell High School, then went to UNE and lived at Earle Page College. We went our separate ways for a few years and ended up travelling throughout Canada and South America together and separately through Europe in 2009/10. Dan worked in Wales in a restaurant, Tom in Scotland in a Whisky Bar. We have always been interested in small business and the idea of creating something fun and different. Over a lonely and cold Christmas Day on Vancouver Island chewing half cooked 2-minute noodles, the idea of a bar emerged. It wasn't until a few years later Dan and Tom met up in early 2014 and over a bottle of Balvenie Whisky and Bruce Springsteen, decided it was now or never to take the plunge and start the bar. It took almost 9 months to secure the correct location, approvals and sort out general business set up. The Welder’s Dog is a small bar that focuses on Craft Beer sourced throughout Australia and the rest of the world. We also stock plenty of wine and spirits, with a a focus on local and regional produce. We have a rotating beer tap system, which means we only ever source one keg of each type of beer and when it runs out, a new exciting beer comes on tap. Similarly, our wines, spirits and food is continually updated to ensure something new for our customers.

We are all about providing a point of difference for customers and are now looking at becoming the first local BYO takeaway food premises where people can order their favourite takeaway from our takeaway partners to wash down with a nice beer or wine in the bar. After considerable effort searching for the right venue, we stumbled across 120 Marsh Street and after much deliberation and advice from family and friends, the building revealed some good potential. The biggest obstacles were the lack of plumbing, old foundations, rising damp and town planning and liquor licensing issues. Although hard to see at first, the building had some charm and when taking down the old plastic signage, some nice Armidale blue brick and old Frank Rowe Ford Signage was revealed. We couldn’t believe our luck, as the signage perfectly fit the rustic feel we were after and it contributes to the heritage of the town centre. We also had plenty of people dropping in and letting us know the history of the building, with even one old-timer tearing-up when we said we had no intention on painting over the sign. We were on a business “research trip” at the Great Beer SpecTAPular in Melbourne in May 2014 and throwing around potential bar names. We remembered a mate once used the saying “Blind as a Welder’s Dog”, and we thought it was good tongue and cheek for a bar name - not that we condone the connotation … Our business motto is actually drink less; taste more. We first started clearing out the exiting

offices and amenities in demographic. the building and as it We are slowly but a of t We took a bi goes, things always g tin surely converting some ar gamble st e take more time than w re fo be n beer drinkers to craft constructio expected, but four ence , but beer and bringing lots had the liquor lic and light months of building, much to our de of fellow beer geeks al was a pallet of liquid relief the approv out of the woodwork. th before nails and with the received a mon What are the plans .” ed help of family and we open for the future? friends working bees, Get a little more sleep, we were nearly ready to trade. stop living on takeaway, start We tried to use as much shaving again and put back on the recycled material as possible, 10 kg we each lost in the last 12 months. including pressed metal, timber posts and even Dan to spend more time with his 9 month old finding piles of old Armidale Blue Bricks to son, Oliver and beautiful wife, Amber, and Tom build the bar. Every night over a few product and Emma to travel. samples for a month we would chip the mortar We would love to brew our own line of craft from the old bricks, which now form the face beer, but one step at a time. of the bar. We really appreciate the local feedback and Tom’s brother, Stu, was recruited later in the process as bar manager to help with operations support and well-wishes. What we love most and management of the bar due to his experiabout the place is the diverse range of people ence in the hospitality industry. (Stu - if you’re we meet and get to chat to every day. reading this, it better be in your own time!) A special thanks to Amber and Emma, Dan We took a bit of a gamble starting conand Tom’s partners, who were instrumental in struction before we had the liquor licence, but providing advice and continual support (and much to our delight and relief the approval was free labour) and particularly bringing the boys’ received a month before we opened. ideas back to the ground when they continually We have been overwhelmed with the got carried away with things. And to Stu for his response. Many people are saying, “This is just what Armidale needed” and we already have slave labour and teaching us the fundamentals a solid retuning customer base. Our opening of running a bar. Also, a big thanks to Tom and week even had an 18th and an 80th birthday Jason, who helped with the build. party, which show the diversity in our customer Thanks guys.

new england focus.



JACKSONCOOK THE HOUSE OF JACKSON The House of Jackson is the produce of 13 year old entrepreneur Jackson Cook, whose passion for sewing and the textiles industry is growing. His market stall, dubbed “The house of Jackson” , is becoming a popular and regular stall in the Armidale community.

ell us about yourself, Jack. My name is Jackson Cook. I was born in Armidale and live here with my Dad (Bob) Mum (Kylie) and my little brother, Thomas. This year I will be going into Year 8 at Duval High School, and sewing is one of my elective

At first my products started with the lumberjack hat, then came the fun hat made of polar fleece as well; it is a similar hat, designed without the ear flaps. It has the same material for outer and lining made out of polar fleece. What do you make your hats out of? I make my hats out of polar fleece (a polyester fabric with subjects. a two sided pile; it is extremely durable fabric and warm). How did you start sewing? I line the inside with the same. I usually use a Both my nans (Bronwyn Partridge from variety of patterned fleece and line with a Armidale and June Hayes from Walcha) contrasting colour to look warm, fun and as well as my mum used to do a lot funky for the cold Armidale winters. ucts At first my prod of sewing, from clothes, costumes, How many are you making? started with the curtains and mending. Now that I I’ve made about 120 so far, then lumberjack hat, can sew, I do most of the repair ranging in size from small to extra e t mad came the fun ha ell; it mending jobs. Then mum and dad large and have sold over 80! It was w of polar fleece as gned brought me a sewing machine for an achievement: I was proud of si de is a similar hat, Christmas in 2013 after After that myself for selling so many; I never It . ps fla r without the ea r fo l ia I was hooked on sewing seeing a thought they would be so popular! er at m e m has the sa e out ad m finished item is so exciting. I started What things are you doing now? g in lin d outer an ” e. sewing 18 months ago by making With the sun starting to shine and ec fle r la of po bags to carry my remote controlled cars Christmas on the approach, I started on on my mum’s sewing machine, which is Christmas stock to take to the markets. 20 years old, and smaller items. It was just I have made stockings, Santa sacks and fun playing around and attempting to make things drawstring gift bags accompanied by a range of aprons that come in a range of colours and sizes to back then. My nan made me a lumberjack hat out of suit kids to adults, and owl cushions. I’m currently making polar fleece. A lumberjack hat was originally worn by shoulder bags, backpacks, pencil cases and mobile phone Canadian loggers. They are usually a red and black plaid charging pouches. I will start to make my lumberjack hats fully lined hat with dog style ear flaps - an easier description is again in the next couple of months ready for the winter. the Elmer Fudd hat from the cartoons. My first market was Sunday markets in the mall. Mum or I sat and watched her make it. Later that day I said, “I can Dad are always driving me around town to get supplies. Mum make that”. She told me not to be silly, so I got my hands on used to always say, “Don’t let your school work fall behind, the pattern and three attempts later (my first looked like an or you will have to stop sewing”. I used to text her my test old fashioned pilot hat), I nailed it. After that I was hooked on results to prove I was still doing well at school - which I did, sewing - seeing a finished item is so exciting. I am currently by getting three awards at the end of the year. making aprons still. Thanks Jackson. Tell us about your products ...

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Dawn and Alan Dickson Dawn and Alan Dickson celebrated their 50th wedding anniversary recently. They share their special journey so far with FOCUS readers.


here are you and Dawn originally from? Dawn and I both grew up in the district. Dawn was

property, giving it the name “Ben-Dingle”-

here in Armidale. We are extremely proud of

We see these attributes in all our children and

which became our portion of the property af-

all our children and the lives they have made

could not be more proud.

ter my parents’ retirement in the early 1970s.

for themselves and their families.

“Ben-Dingle” was a much loved home for us

Why are you still lovebirds today?

and many who entered it. Therefore, after 48

Life on the land is a challenge in itself and

hold a very unique and favourite memories

years it was with great sadness that

with a series of health and financial issues

of their times with us, all of them come back

raised with the Frazier family at Rock Abbey,

we drove out its gates for the

Uralla, as her mother passed away when she

last time to commence

was a small child.

our retirement in our

Dawn attended the Uralla Central School,

new home in Armi-

on leaving school worked at McRae's store in


Uralla for a while, then took up a position at

Tell us about your

the CSIRO.

family ...

I am a third generation Dickson from Yar-

Our immediate

rowyck, growing up on the family property,

family is made up

“Riverview”. I attended the small Yarrowyck

of three boys and

School’til its closing in 1954, then I boarded

one girl. We have also

at the St John Hostel in Armidale for the fin-

been blessed with eight

ish of my education at Armidale High School.

wonderful grandchildren.

How did you first meet?

Our first born, Michael, works

Dawn and I first met at a youth fellowship

Dawn and I feel we hold a special place in all our family’s hearts, and although each

throughout the years, a strong love for each other was often all that

Dawn and I have always been lues , proud of our va bility. lia re d an y st hone utes ib tr We see these at and n re ild in all our ch e could not be mor ” d. prou

as a Diesel Mechanic for the Roads &

saw us through. Our bodies may have slowed down, but our

to us with memories of times spent together as a family. Our traditional family home "Ben-Dingle" was built out of genuine love, affection and brilliant memories. What makes us special to our family is

memories are still young.

really about what makes each and every one

We have never let the

of them special to us!!

sun set on our arguments

Final say ...

and believe that this may be the key to 50 years of marriage; we think that is the secret to our 50 years! What makes you so special to

the family? Life's journey as a parent is never

With some help from family and friends, we built our home ourselves. After we got the shell of the house to lockup stage, we gradually finished the inside as the increase in family and finance dictated. The greatest accolade goes to Dawn; apart from running the home and meeting every

dinner in Uralla - there is a bit of a story to it,

Maritime Services. Our second son,

smooth and along with many times of great

need of the children, Dawn created a beauti-

but for me it was love at first sight. I think it

Tony, works for the Dulux Paint com-

joy and happiness, we have, like most fam-

ful three acre garden, which was open to the

might have been divine intervention.

pany in Brisbane. Our daughter, Kaylene, is

ilies, also endured times of heartbreak and

public on a number of occasions; it was an

Upon our marriage in 1964, we built our

an intensive care nurse in Mackay, and our

sadness. Dawn and I have always been proud

oasis that was extremely hard to leave.

home on the eastern end of the “Riverview”

fourth child, Andrew, works in the NPWS

of our values, honesty and reliability.

Thanks Alan and Dawn. new england focus. 17

Oysters three ways from The Imperial Hotel.

download our eat. dining guide for iPhone & Android

18 new england focus.

Stacker burger - double beef, double bacon, double cheese and onion rings with hickory smoked BBQ sauce.

The royal hotel The Royal Hotel has been trading since 1880 (then known as the Advance Hotel). Our recently renovated bar boasts the largest bar in Armidale, with its feature being the historic black and white photographs wallpapered as a backdrop behind the bar. The bistro menu changes seasonally and is not your average “pub-grub”, but not your finedining meal either. Our head chef, Lennard Tanner, aims to provide a “home-style” meal at affordable prices for individuals and families alike. Our belief is that fresh is best, and our menu reflects the best of local produce, offering a point of difference over a large number of similar dining facilities in Armidale.

prue & olive The team at Prue & Olive is committed to providing a unique and specialised café experience for its customers. From the moment you walk into the Moore Street café, customers are made to feel welcome by the friendly staff. The menu at Prue & Olive is seasonal, with local and fresh produce utilised by chef, Phill, to create delicious meals whilst the same care and quality goes into every cup of Allpress coffee. Prue & Olive is dedicated to creating a distinctive café atmosphere through the presentation of food and drinks, staff uniforms and the overall ambience of the café. The café is also happy to provide high tea and catering for special occasions and private functions. Come into Prue & Olive and make your next café experience an enjoyable one!

Take advantage of our large function room for your next special occasion or private function. You can choose from a buffet menu, platters, or à la carte menu options.

Barista Sarah Levingston.

Head Chef Lennard Tanner.

107 Beardy Street Armidale (Crn Beardy & Marsh street) 6772 1444

Shop 2/ 14 Moore St, Armidale 6772 6262

7 days from 10 till late. Lunch 12pm – 2pm Dinner 6pm – 9pm.

Mon - Fri: 8am - 4pm. Sat: 8am - 4pm. Prue & Olive are happy to provide high tea and catering for special occasions.

The Famous Imperial Chicken Schnitzel

the imperial hotel

over the top pizza

We have many exciting plans for 2015. We would like to take chance to introduce our wonderful new chef with over 16 years’ experience in the industry; Danou Cullen has taken over the role of Head Chef here at Impies and is proud to be pumping out “the best chicken schnitzels in town”, along with other great menu options. The Imperial Hotel caters to large groups, functions and families. With an extensive menu, you’re sure to find something delicious, and we have plenty for the kiddies too!

The team at Over the Top Pizza are providing top quality and delicious pizza to the Armidale public for over a year now. Focusing on competitive pricing, friendly staff, great meal deals and most importantly great tasting pizzas. We accomplish this by using the finest top quality meats, cheeses. Starting February Middle Eastern Breakfast including: Mana kish be za’tar, Mana kish be jebne, Lahme be a’geen and Fatayer. Also now stocking Middle Eastern groceries, spices, halal meats and even Arageel. Our pizzas can be gluten free or halal on request.

The Skylight Bar is now open and a great spot to enjoy some of our fantastic meals and drinks. Live music on the weekends from February, so come in and have a listen to some great acts.

Mo from Over the Top Pizza.

Valentine’s Day blackboard special; 2 course meal with champagne on arrival. Our exciting new accommodation will be available in March.

Cnr of Faulkner and Beardy Streets 6772 2405 Dining Mon - Sat 12pm-2pm & 6pm - 8:30pm Hotel Open - Mon - Sat 10am ‘til late.

100 Jessie St, Armidale 5713 0020 Monday - Sunday 11am - 10pm Middle Eastern Breakfast 7am-9am new england focus.




G e e k Kurrajong Downs

The team at Prue & Olive is committed to providing a unique and specialised café experience for its customers. A new year brings exciting change for the friendly team at the Moore Street café. We speak to Jules, the happy (and exhausted) owner of Prue & Olive …


hat excites you about Thankfully I have an amazing team of the year ahead? staff who all give their best to the Prue & We are excited to work Olive vision of true hospitality. Come in on with our new chef, Phillip a Saturday, and you may be lucky enough Tutt, who comes with amazing menu ideas to experience a wonderful song and dance and years of wonderful experience. We routine from our waiter, Duncan, or Nick, our have recently become the only stockist barista, who currently studies theatre at UNE. of T2 teas for retail sale in Armidale. If We understand you supported many the tea that is fancied by our customers local charities in 2014 … How did you do is unavailable, we are more than happy this - and any plans for 2015? to order it. Along with various teaWe are lucky enough to support making accessories, our selection these local charities through the of T2 tea makes the perfect generosity and word of mouth gift! We are also looking of our lovely customers. forward to continuing Roses from my garden Come in on ad our fundraising efforts, and housemade Saturday, an which supports the cupcakes were sold ck y you may be lu ce en ri community in various at the café, with all pe enough to exso ng and aspects - exciting proceeds going to a wonderful e fr om dance routinuncan, news coming soon! the desired charity, our waiter, D rista, Tell us about your which included the ba r or Nick, ou ies ud st tly new chef, Phill, and en farmers of the New rr cu who ” what he brings to the England region, World’s theatre at UNE. team? Greatest Shave, CanTeen Phillip has years of and breast cancer research. cooking and hospitality I have a very exciting charity experience from around the New project in the works for 2015, which England region. His passion for food is I’m looking forward to sharing with the predominantly Italian based (which the Armidale community very soon - this cause team at Prue & Olive is extremely happy is truly magical. As well as supporting local about!) He has the ability to source many charities, we continuously endeavour to exclusive ingredients which he then uses to support our local region by using suppliers transform into delectable meals for our lovely from our district. New England Pasteurised customers. Whilst Phill will be adding many Eggs, Guyra Tomatoes, Lloyd’s Herbs, Milly new favourites to our seasonal menu, the Hill Lamb, Altitude hot chocolate, Jackson’s Prue & Olive classics (i.e. corn fritters) will Quality Meats, Norco Milk, Bidvest Armidale remain unchanged. and Armidale Wholesale Fruit and Vegetables Tell us more about your other team are amongst our favourites who always members … provide exceptional quality and service!

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Taking you a bit further abroad in this one in the New England, up to Tenterfield! Kurrajong Downs are located in the north of the New England region and are consistently producing some of the best wines of the region!


e are blessed in the New England to have such a large region. Why? Well, it means that the wines in the south of the region show different characteristics to those in the north, due to variances in soil, temperature, rainfall and altitude.

wine that I’d love to drink and I’d highly recommend you do too. Also be sure to call into their cellar door if you’re up in Tenterfield. A beautiful place combined with Lynton’s hospitality will ensure you enjoy your visit. So a big few months ahead for all wineries,

with the 2015 Vintage starting The wines of Kurrajong in the next month or so. The Downs show great power 2015 vintage is looking and punch, but still pretty good for most at One of my display finesse and the moment, but a fair favourites was restraint, something few producers have their 2012 ‘Black is which can lack when is Th z. suffered some storm ira Sh ’ ck Du such flavour is readily a great example ofits and hail damage, not available. I had the sub-reigonality at to mention some loss in absolute best. ” pleasure of walking crop due to the late frosts through each and we had in 2014. every wine recently that We’ll be holding some Wine Kurrajong Downs produce. Education courses at the Welder’s One of my favourites was their Dog Craft Beer Bar, so get onto our 2012 “Black Duck” Shiraz. This is a website and book now. In these courses great example of sub-reigonality at its we’ll be featuring some local wines, as well absolute best. The Shirazes from the as ensuring you can learn about wine and south of the region, let’s say Merilba Estate’s have fun at the same time. People that hold or Wright Robertson’s Shiraz, are finer, more knowledge about wine shouldn’t be part of elegant styles of Shiraz. Coming from a an exclusive club, and we’re keen to share cooler climate, this makes sense. This Shiraz our knowledge, so hopefully we’ll see you from Kurrajong Downs and hailing from

Tenterfield has more body, more spice and a great boldness to it. Definitely not as massive as a Barossa or Hunter Shiraz, but more like a Granite Belt Shiraz.


The wine shows some great red berry and strawberry flavours and has a bold spice and pepper that shines through. Plenty of body, but not something that will blow your head off it’s that strong. This is certainly a

(, like him on

About the Vino Geek: Sam Watson, the Vino Geek, focuses on making good wine more accessible and fun! Check out his website Facebook (, and follow him on twitter & instagram (@ TheVinoGeek) to keep up to date with reviews, news and special offers!

AUTUMN FESTIVAL It’s that time of year again, when Armidale Dumaresq Council begins planning for Autumn Festival. who have followed. So the challenge is there to The annual event which began in 1992 has grown from a small parade to a four day participate in the parade and commemorate our festival celebrating the seasons of New diggers. And you never know, you could be voted England but also the diverse and unique best autumn parade float for 2015! community that call our wonderful The regular features of the Autumn Festival city and surrounding villages like the Campus to City Canter, home. This is an opportunity Pancake Breakfast with the Band, for the Armidale Dumaresq mass pipe band performance, community to come together carnival rides, the grand parade, The theme and let their hair down r fo entertainment and stalls will all this year during one of the many to be ill w be back again for 2015. the parade fabulous events planned emorate 100 m m co The Autumn Festival is all throughout the four days. First years since the about our community and Autumn Festival this year World War.” without our locals, the Autumn will commence on Friday Festival wouldn’t happen. 13 March and conclude on Application forms for entering Monday 16 March with the a float in the grand parade or if Armidale Cup. The schedule is you would like a stall can be picked up yet to be confirmed, but interest and from The Armidale Express office, Armidale enquiries are very high, with many people Information Centre, Armidale Dumaresq Council looking to participate in the parade. This or download the form from Armidale Dumaresq year Council is encouraging the business community and sporting organisations to get Council’s Website: involved and organise a float. The theme this year applications for both stalls and floats close 5pm, for the parade will be to commemorate 100 years Friday 27 February 2015. Please feel free to contact since the First World War. 2015 will be a year of Council’s Events Coordinator Stephanie Kentish with national significance for all Australians to remember any thoughts or questions about the event on (02) the ANZAC legacy and all service men and women 6770 3828 or by email

Want to be involved in this year’s festival? Application forms for floats and stalls available now. To commemorate 100 years since the First World War this year’s theme will celebrate the centenary. Contact: Stephanie Kentish on 6770 3828 or


For all the details on this year’s event, please visit Find us on Facebook:

Festival 2015 March 13-16

new england focus.



Business Enterprise Centre The New England North West Business Enterprise Centre has operated within the New England region for over 20 years, assisting small business owners to navigate their business through the complexities and challenges of operating in regional NSW. We also operate in the Tamworth, Tenterfield, Inverell and Moree regions. Our Business Advisors are experienced in operating at all levels of business, across a wide range of industries from Education to Primary Industry to Creative Industries and Hospitality. Our CEO, Mike Creagan, guides the team to extend our skills and to stay up-to-date on a number of business related issues. With generous funding through Small Biz Connect (a NSW Government Initiative) we are able to assist you with the issues and challenges you face, no-obligation and subsidised to address your immediate needs. The first appointment is always NO CHARGE, and we can provide a tailored service that ensures you receive the best support. We strive to ensure our region is sustainable and successful, so your business can survive hard times and grow as you need. Our Health Check service is geared to support your goals and direction. We review, with you, a series of Business Health issues that are specifically focused upon your business. We discover and highlight areas that need immediate attention, identify opportunities that you can explore, challenges you can expect, and strategise and plan for success. Call us now: 6771 2556.





cclaimed tenor Bradley Daley will join Teddy Tahu Rhodes at the paddock venue. Daley will come directly from performances in the role of Erik in Wagner’s The Flying Dutchman for Victorian Opera. He returns to the region after thrilling audiences at Opera at Langford, Walcha last November. Together with Victorian Opera Young Artist mezzo soprano, Elizabeth Lewis and soprano Peta Blyth, the artists will present a delightful program of opera,

operetta and musicals. The Mimosa Orchestra under the direction of Artistic Director of State Opera of South Australia, conductor Timothy Sexton will enhance this magical evening. In a rare Australian appearance, Deputy Leader of the Covent Garden Orchestra, London, Jenny Nickson will lead the Mimosa Orchestra. Pop the champagne, relax with your friends and enjoy this unique experience while hearing tales of

romance, intrigue and deception for what promises to be an evening to remember.

tickets For tickets: or Phone 1800 240 301. Coach from Armidale: Phone Edwards Coaches on 6772 3116.




lla Bache Armidale have revealed new uniforms designed by world renowned clothing designer Kym

Ellery. The new uniforms were introduced in celebration of 60 years in business for the iconic Australian skincare brand. The Perth-born designer was the first choice for Ella Bache, with the resulting uniforms reminiscent of Ellery's signature style featuring classic cuts and

22 new england focus.

functionality as well as style. Designing the range in between time spent managing her own collection, including a highly acclaimed show at Paris Fashion week, Ellery's uniforms incorporate Ella Bache's signature French navy and grey into flattering range of designs, including dark navy shift dresses, chevron patterned button up dress shirts, dark navy pencil skirts and tai-

lored navy jackets. “It is so lovely to start the New Year in these beautiful new uniforms. The look is so clean, fresh and modern. We are also doing a few small renovations in the salon to go with our new look uniforms which I’m sure our clients will be excited to see” say’s owner Marissa Cross. “The girls are excited to show them off in salon and out and about”

focuseditorial. Fay Porter

Kerry Gulliver, Honeymoon Bay Freycinet, 2013-4

kip mcgrath Kip McGrath Armidale is commencing its 2015 tutoring program in the week beginning Monday 2nd February. The main aim of Kip McGrath tutoring is to help our students reach a point where they are able to fit into a classroom well and work comfortably at their grade level. W.J. Rice, Magnolia Grandiflora, n.d., woodcut, Hinton Collection


NERAM has its first opening for 2015 on Friday 6 February at 6pm.


e are delighted to showcase our wonderful local artist Fay Porter. Fay’s lifetime of drawing and painting is presented in this beautiful retrospective exhibition of one of our most loved artists. Her delicate but deft touch, her wonderful colour sense, her satisfying and imaginative compositions, and her acute observations of the world combine wholly in rewarding works of art. This will be a highlight in our exhibition program this year. Kerry Gulliver, another local artist, has a selling exhibition. Inspired by John Glover’s Tasmanian landscapes and his depiction of the sinuous quality of gum trees, local artist Kerry Gulliver used acrylic to create a series of silhouette style interpretations of forms in the Tasmanian landscape.

And we haven’t forgotten our fabulous permanent collections - and have three special exhibitions. Hinton the Munificent Benefactor has been extended due to popular demand. An important survey of NERAM’s nationally significant collection, this exhibition focuses on this special benefactor, and explores the breadth of his donations. There is a beautifully illustrated catalogue that complements this exhibition - pick yours up at The Museum Shop! We are also celebrating the relaunch of the Hinton Research Library, with an exhibition of bookplates from the permanent collections alongside significant books from the library. This includes the surprise find of the Margaret Preston woodcut - Mosman Bay. Finally we celebrate summer and


CUP cake A

flowers - with an exhibition that captures the colour, texture and fragile beauty of flowers. We are delighted that we will also highlight some of our town’s wonderful floral artists with a rotating display of floral art inspired by our collection. Come in to check it all out. In conjunction with this exhibition, NERAM is also holding a special watercolour workshop with James White on 21/22 February. Hope to see you all in your art museum in February!

The Kip McGrath tutoring experience is very different from their previous learning experiences. When a student walks into the Centre, they will notice a vibrant colour scheme, with an interesting layout and furniture, which is common to all Centres and quite different to what they are used to. Their tutoring session will be broken up into five or more different activities, and the student will physically move around the Centre as they rotate through their lesson plan. The small group setting allows students to develop a shared sense of purpose and become independent learners. During every session they will have “one-on-one” time with their tutor. The Kip McGrath pre-enrolment assessment allows each student to be placed at an appropriate level to enable them to meet goals and build their self-confidence. Each successful learning experience then reinforces the material learnt and creates a great sense of achievement.

the plug! OPEN Tue - Sun, 10am - 4pm. More information on our exhibitions at

WE THINK YOU’LL AGREE THAT THIS PHOTOGRAPH LOOKS PERFECT TO HEAD A COLUMN OF LOCAL CHIT-CHAT AND COMMENTARY. FOCUS intended to use it with the Icing on the Cake column for the January edition, with emphasis on the new young year lying ahead of us. Somehow in holiday rush-time, things got a little confused and the usual pic went to press with the column. However, the powers that be at FOCUS still thought it would be fun to share this photo of young Maya Kent with you anyway, just to underline the magazine’s forward looking approach in the stories and information they will be looking to bring you this year. Thanks Maya. new england focus.







ell us about you background... now get to attend and shoot all these awesome Born and bred in Walcha, I events and get special access and the best views. moved to Armidale when I What's not to love? was 17. I'm now 34, married When did you decide to become to an amazingly supportive automotive/creative/art photographer? (and patient) woman I've always followed a lot of and have the cutest and automotive photographers online funniest 2 year old son on and in magazines and loved what the planet. they could produce, so I started Cruises with What drives your practicing with my own car. car clubs, passion about cars? Before long people were agweekends at dr I've loved cars my asking me to take photos of d races or tracks an ns whole adult life. The their cars. It was almost two tio all the modifica e bright colours, smooth years ago that I officially set I’v under the sun ... d curves and power the up my photography page on an just about done engines can produce. Facebook and decided I was loved it all.” They're more than just a going to take it seriously. means of getting from A Do you only do automotive, to B. They're the REASON to or are there other areas of make the journey. Cruises with photography that you shoot? car clubs, weekends at drag-races Automotive is what sets me apart, but or tracks and all the modifications under the I still love most forms of photography. I like to get sun ... I've just about done and loved it all. Plus, I away and take some land and seascapes. There





are some really beautiful sights around here. I experience and having a picture in my head of also like to do macro and sports photography what I want to achieve with each shot. whenever possible. Have you been featured or awarded for When did you first get into photography? your photography? There were three defining photos that Yes. Last year I won a new camera, a sparked my interest. media pass experience and free tickets to the The first was not long after I bought my Top Gear Festival. And I've also won a short first basic camera, 12 years ago. I was broken photography course and quite a few ribbons down on the side of the road at night, at the local show. waiting for a tow truck. Playing with Who inspires you? the settings, I took a photo and The best automotive a car drove past leaving a photographers in the light trail across the photo world. People like If you shine the from the headlights. This Frederic Schlosser, ct light at the obje was my intro into "light Damian Hock and mera, instead of the ca h painting". my favourite, rc you can use a to nt’ The second was Australia's own Ben ai like a brush to ‘p fluking my first photo Hosking. Thanks re your su bject whe ar of a lightning bolt a few to Facebook, these pe you want it to ap .” years later. guys are just a up and brighten it And the third, a photo click away, ready to of a car wheel which won answer any questions I Grand Champion on my first might have or offer advice entry to the show (about seven on my photos. years ago). After that, I was hooked. What is in store for the Are you self taught? future? Yes, mostly. I read a lot of magazines, I've never been confident with tutorials and watch countless hours of photos of people or portraits, but this YouTube videos. The most useful thing is year I'm wanting to change that and begin just to practice. A lot. With digital cameras, to incorporate a few more people into my it's free to do. I did win a course with local automotive shoots. I also hope to branch photographers Steve and Julie Campbell, off from cars for a bit and start working on which helped. a very cool, but alternative, fantasy series of Tell us about your methods. How do you shoots involving some tattooed girls. Keep paint with light? How many photos would an eye out on my page for those: you take, and how do you know how JasonStarrPhotography they will turn out (without giving any Thanks Jason. trade secrets away of course!)? Rigging uses a long exposure with the camera attached to a car moving at a very slow speed to make it appear as though it was driving extremely fast. Complicated, but a lot of fun. Normal flash photography that everyone knows is about a short burst of light and a very short exposure (tenths or hundredths of a second), whereas "light painting" is a long exposure (seconds to minutes) and a handheld, constant source of light ... be it a torch, phone or my personal favourite, flames. If you walk past with a light facing the camera, it will record a bright line wherever the light was. If you shine the light at the object instead of the camera, you can use a torch like a brush to “paint” your subject where you want it to appear and brighten it up. Depending on what I want to achieve, I can take upwards of 50 frames, which all need to be sorted and blended together in Photoshop. On my Facebook page I have videos which show the whole editing process sped up from a few hours down to a few minutes. I know how they will turn out from

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he PLC Armidale Successful Women’s event aims to inspire women to achieve success through following their passions. How do you define success for yourself? Success can be many things to many people. For me, apart from being part of a life partnership with husband Bill that enjoyed success in developing a national and an extensive international business, there have been many opportunities offered to me to participate in and contribute to initiatives of state, national and international significance. The most significant of all, as I reflect on the 80 years of my life so far, is the contentment I feel in having nurtured two sons and two daughters to mature, competent and responsible adulthood, who have in turn produced 13 wonderful grandchildren, all happy and healthy and doing well in every aspect of their lives. Almost as important is reflecting on the opportunities Bill and I have had, to be a beneficial influence in the lives of many individuals and families, spanning 21 countries. To sum up, success to me, and maybe something to be remembered for, is having made a difference to the quality of life of many who shared our vision. You are perhaps best known for bringing the Nutrimetics brand to Australia in 1968. What inspired you to work with this company? What was your journey in building the brand in Australia and internationally? Despite an already crowded skincare market in Australia, it was the uniqueness of the history and formulation of the Nutrimetics skin care products and, additionally, the opportunity it provided for women, at that time principally mothers/homemakers, to contribute to the financial wellbeing of their families, while maintaining a family first priority, by being able to direct their own working hours around the needs of home and family. 26 new england focus.

Women are starting small businesses at twice the rate of men. What attracts women to entrepreneurship, especially in small and medium-sized businesses? To a large extent, exactly the same motivation that attracted women to Nutrimetics through the late ‘60s, ‘70s and ‘80s. isting The freedom from the Knowing the ex eir th n, io inflexibilities of traditional competit ses es kn ea w d business that required strengths an of ent pre-determined work and being confid and s tie ili ab n ow hours and work location. your offer that to ve ha u yo t wha Technology has made r, is a tte be or is different an enormous difference MUST.” to the working lives of both men and women; about and be as prepared however, the obvious additional as possible for them - at responsibilities nature has assigned the very least, intellectually and to women, and society has for centuries emotionally. reinforced, makes women’s lives far more Invest wisely, prepare yourself to be a encumbered and will continue to do for good money manager, look for value in every our daughters, if they choose to create a expenditure, pay your accounts on time and nurturing home for husband and children, while make sure you are paid as agreed and on time, developing a career or business. Our sons, in for your goods and/or services. Do not allow their corporate careers or independent business/ slow/bad debts to accumulate. work-life balance, will most usually benefit from Understand that business is time consuming having a wife to handle the domestic details. and demanding, often beyond expectations, Few corporate career women enjoy that same so be prepared. Employ as much domestic support. Their career path in the corporate help as you can afford. Above all else, to world has many more hurdles to overcome. make a financial success of any business takes A home based business or one that provides commitment and that good, old fashioned four personal time determination provides women letter word: “WORK”. There is also an element with the opportunity to more effectively of luck in the success of any business; however, influence their own career/business success and we found that “the harder we worked, the earning capacity. luckier we became”. What advice would you have for a woman Working with your husband and family interested in starting her own business? seems to have been an important Thoroughly research the market in your area element of your business success. What of interest. Knowing the existing competition, would you say are the key factors in their strengths and weaknesses and being building a successful family business? confident of your own abilities and what It is not rocket science; it is really very simple you have to offer that is different or better, in theory, though sometimes difficult in practice, is a MUST. In other words, equip yourself as humans being who and what we are. For us first thoroughly as possible. Be aware of as many and foremost was separating, where possible, family and business issues and decision making pitfalls and hurdles as is possible to know

processes. Respecting the inevitable differences of opinion within the business and respecting the agreed areas of responsibility and decision. Being sufficiently aware overall of every aspect of the business to be able to step in when needed while generally not second guessing your partner’s decisions. You have had so many commercial and community interests ... How important has it been to you to maintain a healthy work / life balance, and how have you managed to do so? My consistent response to that question is always “With Difficulty”. It is never easy for a woman; it is always a juggling act. You have to become an efficient time and issues manager and to prioritise. Be clear in your own mind as to what is time or issue important and prioritise accordingly. It helps to be resourceful and a lateral thinker. If you are not naturally so, seek help to train yourself to think laterally. For every issue or obstacle there is, if not an obvious solution, always a best/sensitive way to temporarily deal with the issue until a best solution can be found. Many thanks for your time, Mrs Roche. Our community looks forward to welcoming you to the PLC Armidale Foundation event on Wednesday 11 March.

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focusinterview. Gallery 126.



our local artists, Del Bernett, Pierette Romandi, Margarete Ogonowski and Anna Henderson will each do a week as “Artist In Studio”. The space will become their studio, where anyone can come in and observe or ask questions about the actual making of their art. In any exhibition it is the finished product which is on display, and many people don’t often get the opportunity to see how the artwork is made. Everyone is welcome to come along at any time during our opening hours, even if the artist isn’t in the studio at the time. There will be other works by the artist on the wall, completed pieces as the week continues as well as their works in progress and materials still set up. Each artist has a different approach, style, genre and uses different mediums in their art making. This month is about providing the general public the opportunity to experience the process of the art making, to see the materials available in the art shop being used and hopefully to inspire the artist within everybody or even just to de-mystify the process. First up is Del Bernett, beginning on Tuesday

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Artist In Studio.

3rd February until Friday 6th February. Del will be Studio” from Tuesday 17th February to Friday in the Studio between 12:30 and 2:30pm each 20th February. Margarete is a practising day. Del has been teaching art to adults and artist as well as a high school teacher of children at NERAM since 2007, which involves art. She says: “When I draw and paint, I using a wide range of art materials. think about everyday life, often relating She particularly enjoys acrylic to old notes or sketches in my painting, printmaking and journals. I like working fast drawing with a variety of and spontaneous, but the media and plans to be preparation to get to that EACH drawing landscapes point can take any length A RT IST H A S with watersoluble of time. Often I might A D IF FE R EN T Y LE , carbon and graphite start with very detailed A PP ROACH , ST G EN R E A N D during her studio time. drawings in pencil on T U SE S D IF FE R EN R Pierette Romandi paper or canvas which EI M ED IU M S IN TH will be in the studio then develop into an A RT M A K IN G.” from Tuesday 10th abstract painting creating February to Friday 13th layers of using watercolours, February, at times yet to acrylic paint and oil paint. I am be confirmed. Pierette works a haptic painter, using my hands with mixed media, beginning with to ‘explore’ and experiment with the naturalist drawings or paintings of insects, many materials I use. I just started a new birds, flora and fauna, often working on project relating to my travel last year. As it often old books or manuscripts and enhanced happens, I will surprise myself with the outcome, with gold leaf. She combines the fine detail of but it certainly will include a lot of mark making, the botanical style with a modern twist. mixing of colours, depicting the landscape of my Margarete Ogonowski will be the “Artist In mind. It would be exciting to share the creative

journey with other people passionate about the arts.” The last artist to be in the studio is painter and ceramicist, Anna Henderson, from Tuesday 24th February to Friday 27th February. Anna works in isolation, so this will be quite a challenge for her. She says; “Not only do I work alone, but my art practice is rather different, no rules really apply, and I have warned Anne and Stuart that I am pretty messy. I paint abstract landscapes in mixed media on wood.” Anna has been making art for a lot of years, having exhibited in many group and solo exhibitions, the last being Interconnect, a solo exhibition at NERAM, Armidale, in November last year. She also won the Norvill Landscape Prize last year. To follow what is happening throughout “Artist in the Studio” month, the times and works will be posted on our Facebook page, or you can contact Anne or Stuart at the gallery.






UNE Life is the new provider of services and facilities at the University of New England. Director Dave Schmude takes us through what is in the pipeline for 2015 and shares how the entire community will be reaping the rewards of this new venture.


o Dave, it seems like exciting times for you and your team. Share with us what UNE Life is and how it came to be? UNE Life is the next generation of services at UNE. Quite literally, it’s the result of a merger between SportUNE and Services UNE, but I say the “next generation” because UNE has always had fantastic resources and an ability to be able to cater to more than just on campus. What we have now, however, is one single company that is the driving force behind what the university can offer. With a team of 140 enthusiastic staff across nine different businesses, we’re able to take a much more holistic approach in what we can offer the students, staff and community. So UNE Life is more than just about providing services to students … Absolutely. Of course, students are a very large part of what we do here and stimulating on campus activity is something we continually focus on. But the Belgrave Cinema, SportUNE, Yarm Gwanga Childcare, Life Functions & Catering, all these businesses have something very unique to offer the Armidale Community. Yarm Gwanga, for example, is at the industry forefront for teaching and research. SportUNE has partnerships with a number of national sporting organisations and athletes, through which everyone has been able to benefit in the past. Universities are a cultural melting pot, so I think we’re well positioned

to reflect the diversity of a community like Armidale, where the interests of people span food, sport, theatre, film, etc. Take the International Film Festival, which the cinema holds in July. Every year we have a lineup of people around the Universities building at 7am, braving are a cultural I think winter temperatures, time they buy a ticket. melting pot, so ned just waiting for the The big thing for us we’re well positio ity rs to reflect the dive e doors to open so that though in 2015 is the lik of a community they can be one of the launch of Life Functions the re he w e, al Armid firsts to get their season & Catering, which will an sp le interests of peop tickets. take advantage of the e, tr ea food , sport, th considerable resources This kind of behaviour film , etc. ” and expertise UNE Life is typical of the launch of a has to deliver events that are new apple iPhone, but here in second to none. Armidale, people are camping out We’ll be able to hold events for in the cold for season tickets to foreign any purpose right across campus and films. It’s stories like that which make me town. The flagship for us is that view from very aware that we have a community Booloominbah and the beautiful décor and here that will support new things, so we’re lawns. Along with a host of new menu very keen to deliver innovative and exciting and catering options, I think we can expect opportunities. something truly remarkable from our Functions How’s it going so far? 2014 was very much a planning yea, and I’m team this year. UNE was a hub of entertainment a few happy to say that we’ve already started on a years back, and you made mention of The number of exciting projects - a refurbishment ‘Stro just before. What plans do you have of The ‘Stro is just about to be completed, and in 2015 for this kind of activity? we have more developments on the drawing The ‘Stro is a wonderfully diverse space, board. But it’s not just capital works we’re but I feel it has been “pigeon-holed” for the looking at. The Belgrave Cinema is about to last couple of years. Certainly with its new kick off the Belgrave Movie Club, a loyalty look, I’m confident it will once again appeal to program where moviegoers will get free quite a wide variety of people. In March, the tickets, discounts and special offers for every

Armidale Drama and Musical Society will put on their annual “Favourite Shorts, a selection of short plays”, and so we’re excited to be able to host that. We'll also be having pool competitions, touring comedy acts, regular live music nights with local and regional artists and still attracting national tours to play our venues. Universities have always been a stepping stone between playing the local pub and playing a headlining festival. That culture seems to have died away in recent years, but I think the demand for live music is still there - particularly amongst the community. It's funny, when I mention The ‘Stro to people, I immediately see their mind go somewhere else. Memories of the glory days of the UNE Bistro and bands like Midnight Oil, The Whitlams and Frenzal Rhomb. Those nights were standing room only, and people were packed to the rafters. They tell me how amazing the shows were, and I think it’s great how people carry these memories throughout their lives. For me, this is what UNE Life is all about. We want to create experiences that people hold on to forever. Thanks Dave. new england focus.


CATERING FOR THE COMMUNITY After a successful career as Managing Directorof a property group, Debbie Cartledge, former General Manager of The Madison Hotel, has stepped back into the world of functions and catering... and it’s as though she never left. “Food and hospitality have been pouring into my head from a young age. Growing up in Armidale my parents owned Moore Park Inn and then later, QC’s in Hanna’s Arcade. For me, the task of heading up a new functions and catering company, here in Armidale, was like slotting back into a deck of cards. It has been a case of hitting the ground running in 2015. Already we’re about to roll out new menu’s across both campus

and Life Catering, we’ve extended opening hours of Booloominbah to 7am, offering a breakfast menu and reintroduced Friday after-work sessions. Sam, our new floor manager is gifted with anything shaken or stirred. I’m thrilled to be on board at UNE Life and have the resources we have on hand to be able to offer any kind of event that is required. Across Life Functions & Catering, we’ve access to a range of spaces, services and equipment that suit anything from live music, awards nights, business conference or a wedding — you don’t have to compromise on venue or service. That really is what sets us apart.” To find out more about Life Functions & Catering or to have a chat with Debbie about an event you have coming up, phone 02 6773 5174 or email

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SportUNE can help you achieve a more balanced, healthier and happier lifestyle through our variety of programs and the support of our highly qualified instructors. They’re open to the whole community, 7 days a week. If you’re unsure about where to start, ask us about our free gym accreditation or our new small group training sessions.

New in 2015: > Small Group Training > Personal Trainers > Wellness Lecture Series

Thursday 19 March at The ‘Stro

6773 3856 |

Find out more at 6773 5186 |

NATIONAL THEATRE LIVE “TREASURE ISLAND” Showing at the Belgrave Cinema, 14 & 15 Feb

Did you know that the Belgrave Cinema has one of the most diverse film selections of any cinema around? > Belgrave Movie Club > Armidale Film Club > National Theatre Live > International Film Festival > Met Opera Join the Belgrave Movie Club and receive free movie tickets, special discounts on all other tickets and a heap of great offers delivered straight to your inbox. 6772 2856 |

CHILLI TIPS FOR SEATING POSITION The seat Ideally you should be seated so you are able to drape your hands fully over the top of the wheel, with your wrists resting on the rim, while keeping your shoulders planted firmly in the seat back. You steer a car with your hands, not your shoulders, which should remain against the seat back at all times. The steering wheel For holding the wheel, experts recommend the quarter-to-three grip. Bend your elbows in a gentle vee. If your arms are too straight, your seat cushion needs to be moved forward or the seat back brought to a more vertical position. If the steering wheel has a telescopic adjustment, this too can be used.







WWW.SUPERBOOTHOZ.COM HELLO@SUPERBOOTHOZ.COM 0 4 1 0 9 5 8 5 3 0 32 new england focus.

Head restraint The head restraint is not a head rest; rather, it has a vital role to play in safety. Unfortunately, many cars provide restraints with insufficient adjustment to be of great value in preventing injuries. The head restraint is designed to stop your head snapping backwards in the event of another vehicle running into the back of your car. When correctly adjusted, the head restraint height should be raised so the top of the restraint is no lower than eye level. Points to remember: Set the seat high with the backrest near vertical. Sit at least 300 mm from the steering wheel. Keep your elbows and knees bent. Hold wheel at a quarter to three with a slightly firm but relaxed grip. The top of the head restraint should reach to at least eye level.

office express OFFICE EXPRESS Armidale is locally owned and operated by Jonathan and Margaret Roberts. They supply office products throughout the New England. Whether you are studying, have a small home office or you are a corporate organisation, we pride ourselves on solutions to cater for all stationery and office supply needs. We offer an extensive range of goods at very competitive prices. You can pop into our well stocked store, or one of our sales representatives will be happy to visit you to discuss all your business needs. They will be able to provide you with information about products, give you quotes, assist you in choosing affordable goods for your business and handle any enquires you may have. In store, apart from our stocked product range, we are also able to provide laminating and binding services. We also have a very large range of printer inks and toners. We also supply shredders, laminators and guillotines for personal use through to high volume commercial use. Some orders are shipped direct from our suppliers and are delivered to you the next working day. Free daily deliveries are made within the Armidale town boundaries. Out of town orders are delivered by courier or Australia Post. If we don’t have what you’re after, we will try and source it for you.

JAN & PAUL M C M A N U S COLLINS BOOKSELLERS JAN AND PAUL MCMANUS ARE THE PROUD OWNERS OF ARMIDALE’S PREMIER BOOK STORE, COLLINS BOOKSELLERS. How long have you had Collins Booksellers in Armidale Central? My wife Jan and I have owned our bookstore for over seven years. It is located in the Armidale Central shopping centre (formerly Centro) adjacent to Woolworths. We have been here since day one of the shopping centre and part of the Collins Booksellers group for about three years. We also own Collins Booksellers Tamworth and have had that store for almost thirteen years. Both stores are privately owned but part of the Collins Booksellers franchise and buying group, bringing greater purchasing power. This means we get a better margin on some titles, allowing us to pass on this saving to our customers. Tell us about your business ... Our bookstores carry a wide and varied range of books, both fiction and non-fiction. The range includes adult fiction, science fiction and fantasy, cooking, travel, business, computing, health, self help, biographies, crime, military,

audio books, animals and nature plus more. We also carry a comprehensive range of children's titles for ages nought to young adult, including a well stocked educational range from kindergarten to HSC. We are very excited about the fact that we are now an ABC Centre stocking ABC product including DVDs, Music CDs and children's product. We also have access to the SBS range of DVDs and CDs as well. We will gladly do our best to source product that is not on our shelves. You have just won some awards recently; tell us more? 2014 was a good year for the business after a number of very tight years in the book industry. Jan and I pride ourselves on the way we run our bookstores and on the service that we and our staff provide. These facts were recognised at our last annual conference, when we were named as franchisees of the year for 2014 out of the sixty or so Collins Booksellers stores across Australia. Whilst the award recognises our hard

work, it is also important from my point of view, to also acknowledge our loyal customers. We are nothing without them. What do you love most about what you do? I find the best part about owning our business is the face to face interaction with our customers. It is especially pleasing when we have that special book on the shelves that the customer is looking for. As mentioned earlier, I do believe we keep a pretty good range of titles and if what a customer wants is not in stock, we will bend over backwards to source it - even titles from the U.S. which may not be published in Australia. What’s new at Collins Booksellers? The ABC Centre is new to our business, but we are also introducing a range of beautiful stationery and a truly exquisite range of Italian

wrapping paper. We also carry a range of different but nice greeting cards including a range produced from the artwork of Australian and New Zealand artists. We are also proud stockists of a range of Parker pens. Plans for the future? The next step is to build on and expand the range of ABC and SBS product, including the children's range. Every year Jan and I go to Melbourne for the Reed Gift Fair. We get to see a whole range of product that complements our mainstay, books. We will continue to maintain what we have already established and expand where we see an opportunity to develop the business so as to remain the "premier bookstore" in Armidale. Thanks Paul.

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hat service do you provide with a computer purchase at Harvey Norman Armidale? We offer a wide range of services, including our exclusive Replacement Plan which can cover computer equipment for up to four years. We also have on offer our support option, which gives you unlimited calls for technical support from Microsoft Certified Techs and helps you with any issue you may have, or just general “How do I” help. Equipment Leasing is also available, which covers your equipment for loss, damage or stolen, as well as being an easy finance option. As well, we offer a large range of IT products in store and at the right price. What specialised products can you provide? We are the only place in Armidale that can offer the Microsoft Surface. The Microsoft Surface Pro is the tablet that can replace your laptop 12” touch screen, plus being small and lightweight. It is available with i3, i5 or an i7 processor, so you can choose one to suit your needs or your budget. Our trained staff can put together a Surface Pro package to suit your needs. Do you have any special UNE or back to

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school packages? (Computer, printer, hard drive etc?) We have a portable 1TB hard drive for $88; a laser printer bundle for $98, which includes two toner cartridges and two reams of paper; 8GB USB drives for $5; Inkjet printers starting at $18 and Laser Printers starting at $37; and a full range of networking products. There are always deals in store! Can you recommend a good tablet? My favourite device at the moment is the Lenovo Yoga 2 Tablet. This unit runs Windows as well as coming with a Bluetooth keyboard and has a 15 hour battery life. Lenovo also make an Android version without the keyboard. What are good purchases for students? The HP Steam Laptops are great for study. They come in a 11” or 13” screen size, they're small and lightweight, and start at $288. It is available in two colours. I would recommend an external hard drive to go with it for additional storage. And the Surface Pro 3 if you want better performance and the flexibility of a touch screen. With a lot of people heading back to UNE and school, we all have many different thoughts and loads of questions, so feel free to go and introduce yourself to Brendon and his team at Harvey Norman Computers Armidale.

with Clairvoyant Terri Hall Phone. 0424 818 343


PLC Armidale Foundation

with Terri

Successful Women Series

AQUARIUS. January 21 - February 19

Presents a networking lunch and key address with business woman Imelda Roche AO, co- founder of Nutrimetics Australia, and co-owner of New England properties Jeogla and Wallamumbi stations.

Your personal strength is inspiring to those close. Avoid heavy discussions or bullying energies at the moment, as your reserves are affected by other people’s needs. Place yourself in the company of light, happy people, where you will shine. Citrine shatters negative energy and attracts an abundance of positive energy.


Wednesday 11th March 2015 11.45am - 1.30pm Armidale Bowling Club

February 20 - March 20

As usual, your sparkling personality is out there and being recognised. Further opportunities are about to find you. Make the most of your good luck. Send a wish out to the new moon for all your desired feelings. Rose Quartz is very nurturing for all situations.

TICkeTS $40.00 RSVP

purchase tickets online by Friday 6 March 2015 enquIRIeS 6770 1700 Proudly supported by:

Educating successful women of tomorrow in a Christian environment


March 21 - April 20

Your faith has been tested, as has your patience. Don’t give up so close to receiving your success. The wait will be well worth it. An opportunity to further educate yourself and gather new friends will soon present itself. Turquoise gives self-confidence a boost.

TA U R U S . April 21 - May 21

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Now is a perfect time to stop, sit back and re-evaluate your situation at work. Your leadership skills are yearning to be used and your creativity has suffered from “mundane burn-out”. Listen to your own inner voice, as you know your answer clearer than any-one. Turquoise is great for self-validation.

GEMINI. May 22 - June 22

It’s a perfect time to release yourself from your fears and take a plunge. Reconnect with that adventurous self and do something spontaneous. Push your boundaries and step outside your comfort zone. Then see how powerful you feel. Rose Quartz is wonderful for self-confidence.

CANCER. June 23 - July 23

A clear conscience is a soft pillow. There are words you need to express to ease a loved one’s anxiety. Be objective, not judgmental, if you wish to be heard. You can claim your future by being the person you want to be. Play in nature, take a bush-walk, or stroll along the beach and “de-stress”. Moonstone will help with your mood swings. Hold it and think of three things you are grateful for.


July 24 - August 23

Even though you may have been feeling rejected lately, just look at the new attitudes and self-confidence you have gained. New friends are coming into the picture. Work opportunities are likely to offer a nice distraction to your sadness. Citrine keeps us positively focused and lifts our spirit.


August 24 - September 23

Avoid arguing the point at the moment, as this behaviour is stopping you from seeing the bigger picture. Your position is far more valuable as the wise “peace-keeper”, not the enemy. Soon change will show you how important your values really are. Be kind to yourself. Clear Quartz gives our confidence a boost.


September 24 - October 23

Good news is on its way, more than likely bringing cause to celebrate. Kick up your heels and party; celebration is good for the soul. Your writing skills are suffering from boredom lately, so pick up that pen and put your creative self to good use. Citrine attracts an abundance of positive energy and shatters negativity.


October 24 - November 22

An exciting adventure is on the horizon. If this opportunity has never been available to you before, shouldn’t that mean something? Don’t allow other people’s worries to spoil your exciting adventure. Listen to your intuition, and you can’t go wrong. Citrine will enable you to maintain high energy levels.

S A G I T TA R I U S . November 23 - December 21

There is much comfort for you to be found in your relationship at present. Your support is vital to each other’s success at the moment. Keep bouncing ideas off each other, as you can see the benefits of this. Herkimer Diamond, the soul connecting crystal, would be ideal.

CAPRICORN. December 22 - January 20

Your genius mind is about to find an exciting new challenge. Pursue something that gives you creative satisfaction, as this will feed your drive and motivation in other areas as well. Don’t say yes to any offer; know your worth. This is the difference between happy and sad at the end of the day. Rose Quartz connects us to what really is important. new england focus.


5 year Accreditation

Cosmetic Tattooing

Pathways receives accreditation for a further five years.

Deb Chinnery is a specialist in Cosmetic Tattooing and has been practicing her trade for 15 years in numerous host salons both on the East Coast and in country NSW and Queensland. Deb has numerous awards and certificates to her name, one being her Training and Assessment Cert IV, which in turn has qualified her to work for the Australian Academy of Cosmetic Tattooing. Deb is also a qualified Paramedical Tattooist, helping Breast Cancer patients get through the stress of losing their breasts by recreating areolas via a tattoo. Deb is under instruction by Dr Simon m.b.b.s Sydney f.r.a.c.s general Surgen Lismore NSW if anyone needs this procedure to take place. Deb’s signature tattoo is her Eyebrow Feather Tattoo. Deb creates the new eyebrow with the client firstly by having the client draw the desired eyebrow shape on. Deb then chooses the correct tattoo colour for the client’s skin tone. Upon agreement with the client, Deb then starts the eyebrow feathering process, which consists of using a micro blade and a very fine tattoo needle. The end result gives the appearance of naturally healthy looking eyebrows.

Pathways OOHC program offers both Residential and Foster Care options for young people. Foster Care provides placements for children and young people ranging in ages from 0 to 17 years of age and offers both medium and long term placements. Pathfinders Out of Home Care (OOHC) and foster care program, Pathways, has recently received accreditation for a further five years from the NSW Office of the Children’s Guardian (OCG). The accreditation conducted in 2014 saw the process of evaluating the performance and certifying that standards have been met, and in most cases exceeded in the level required. Pathways received a glowing report which reflects the staff’s dedication by promoting positive environments through support and assistance to all young people and placements in the program. OOHC residential provides a safe and nurturing environment for young people ranging in ages from 12 to 17 years who are in need of alternative accommodation due to being unable to live with their parents, kinfolk or foster carers. Pathways aims to meet the needs of these young people in care through strong, consistent connections and support with children, young people, staff and foster carers. For more information on Foster Care or if you are interested in becoming a Foster Carer, please contact our office on the number below.

Out of Home Care and Foster Care Find out how you can make a difference in the life of a Out of Home Care and Foster Care foster child contact us on 6771 1527 or

Out of Care and Foster Care

Find out how you can make a difference in the life of a

Find out how you can make a difference in the life of a

foster child contact us on 6771 1527 or

foster child contact us on 6771 1527 or

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You can catch Deb at Face2Face Beauty Armidale. For a free consultation or an actual appointment, please phone the ladies at face2face beauty on (02) 6771 2320 and they will be only too happy to help and guide you through your cosmetic tattoo experience.




Kia Ora! I have pleasure in inviting you to join me on a journey exploring many favourite gardens of my homeland - the South Island of New Zealand - on the 2015 Glorious Gardens & Golf of The South Island Tour. When I left NZ thirty years ago, nobody opened their gardens and over the years I have watched the situation change, noticing more and more lovely gardens opening their gates to the public. When my husband, Richard, and I undertook a ten day trip of the island last year, the diversity and standard of the gardens took us completely by surprise. We visited an exceptional variety of gardens - large and small, town and country, historic and not so old, seaside and alpine, gracious and quirky, with many of international quality. The garden owners themselves, without exception, were welcoming and passionate and included some incredibly knowledgeable plantspeople, many of whom are recognised internationally. And then of course, there’s the scenery - the gardens are all set against the magnificent backdrop of the South Island itself, and we will see the lakes, mountains, glaciers, valleys, and coastlines of one of the most beautiful islands in the world - in my unbiased opinion! And did I mention the food, wine and golf, for which NZ has earned such a great reputation? This year we’ve been asked to consider golf for partners and so, in a number of locations when the gardeners are visiting gardens, golfing partners have the opportunity to play half and full days of golf on arguably some of New Zealand’s finest courses.** And of course, it’s not just gardens; we’ll also have some time to enjoy the glorious scenery, visit some historic homes, wineries and castles and have the occasional day off, with time for retail therapy! This is a small group tour and places are limited. So please come - we are going to have

a great time, and I promise not to introduce you to too many of my relatives! Warm regards, Lynne Walker Tour Escort - 2015 Glorious Gardens & Golf of The South Island Tour. **Golf days are indicated in the itinerary at Christchurch, Akaroa, Hanmer Springs, Marlborough, Terrace Downs at Windwhistle, Wanaka and Queenstown (either Queenstown Golf Club or Millbrook - known as the best resort course in NZ). Please contact Quadrant Australia now to receive a full itinerary on 1300 301 128 or

ABOUT LYNNE WALKER New Zealand born, Lynne Walker has been a passionate gardener all her life, making gardens wherever she has lived around the world. Formerly the Coordinator for Australia’s Open Garden Scheme Northern New South Wales, Lynne has continued her love of gardening as a freelance writer working with Country Style, New Zealand House and Garden and various publications. Lynne is an active member of the Australian Garden History Society and is currently involved in the Saumarez Rose Garden project. She is also a member of the Guyra Garden Club, which she claims is one of the most vibrant and active in Australia. Lynne and her husband, Richard Bird, run a sheep and cattle property between Armidale and Guyra. Lynne has previously organised garden tours in England and Scotland, the New England region and also in New Zealand. new england focus.




elanin, a pigment in the epidermis (superficial layer of skin) and Collagen, a protein “building block” in the dermis (deeper layer of skin) protect the skin from the harmful effects of ultraviolet light and give strength and tone to the skin, respectively. With constant exposure and the wear and tear of daily living, skin ”ages“, showing up as thinner skin, with loss of bulk in the subcutaneous (deep to the skin) fat and muscle, resulting in drooping skin, affecting both appearance and function. The eyes are first affected, with stretched and droopy skin (blepharochalasia), prominent pockets of fat and often drooping off the upper eyelid (ptosis), causing difficulty in keeping the eyes open. The face shows the same changes. With skin drooping, the natural grooves in the face become more

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prominent, and there is reduction in the volume and ”show” of the lips, which then appear thin. Due to skin thinning, the skin of the nose slides downwards, making the tip less prominent and showing the shape of the cartilages beneath the skin. The neck is a major concern to many, with drooping skin, accumulation of fat and the presence of longitudinal bands, due to the midline suppression of muscles. The brow/forehead is also affected, again with drooping of skin and downward displacement of eyebrows. SURGICAL CORRECTION Modern surgical methods, used in the correction of the above problems, are more restoration of function and appearance, rather than resection (removal) of skin and fat. In most of the affected areas, the skin and deeper tissues droop downwards, and correction is

achieved by restoring deeper tissues to their original positions and draping skin over the restored deeper tissue, with minimal skin resection. This gives a very natural facial-rejuvenation, compared to previous corrections, where the emphasis was on skintightening alone. The neck is slightly different in that it has a “corset“ made up of the two Platysma muscles, which hold the contents of the neck in position. When these muscles come apart in the midline the edges show up as longitudinal bands in the central neck. In a neck lift this corset is restored (corset platysmoplasty), in addition to the removal of fat and skin. Corrective and Restorative surgery is sometimes done in isolation, eg eyelid surgery, but often in combination, eg face and neck lift. Surgery gives good results, which last for many years.


DENTAL CENTRE Dr Bing Lee lets us know what he has been up to for his first 12 months in Armidale; he has braved his first winter and is ready for the next. Welcome to Armidale, Bing ...


ow have you settled in for the past 12 months in the Armidale community? The support from the community has been great. I’ve been made to feel welcome from everyone here, and it’s just a great feeling to be made a part of everything. I also managed to survive my first Armidale winter! Although the girls tell me it was a mild one, I still found it to be a big change from Queensland. I believe I’ve acclimatised since then, so bring it on! I am also very grateful that many long-term patients of Dr Cole have entrusted me to take care of their oral health, and I hope that this continues into the future. What do you love about what you do? I love meeting new people, and everyone I see has a unique story to tell. It is always fascinating hearing these stories, and on occasion my nurses have had to nudge me along to make sure we keep on time! There is also a great sense of satisfaction when patients tell me that something isn’t as bad as they thought. Many patients do not like to visit

the dentist after one horrible experience, and I am always glad to show them that modern dentistry can look good, feel good and be virtually pain-free. What changes have you made to Armidale Dental Centre since coming on board? We have made many changes since I’ve come on board last year. We understand that there are people out there with a busy lifestyle who might not be able to take time off work to visit the dentist. Armidale Dental Centre has extended its hours and is now the only dental surgery to be open on Saturdays. Our patients love the fact that they can choose to come in either after work or on a Saturday morning. Although we’ve made many changes, we still provide the same-day dentistry that we’ve been known for over the years. We see emergency patients on the same day, and our CEREC machine never fails to amaze our patients. We will continue to produce same-day crowns as a point of differentiation. Tell us about the role health funds play in your practice.

We have partnered with the major health funds to provide more value for your dental treatment. We provide a gap-free package for all health fund patients with dental cover which includes a comprehensive examination, any x-rays required, a set of photographs and polish of the teeth. We started doing this after realising that many patients do not come close to using their yearly limit for years, and when they finally see me for a toothache, we realise there is a lot of work to be done. There is no better (or cheaper) dentistry than preventative dentistry, and we are hoping to encourage regular visits to build this culture. Being a preferred provider with the major health funds also means patients get higher rebates for any treatment with us. We are especially proud to be chosen as the only BUPA preferred provider in Armidale.

Tell us about free dental treatment for kids. The government introduced a scheme in 2014 allowing eligible children under 18 years old to receive $1,000 in free dental treatment over two years in participating practices. We have seen a lot of kids who otherwise would not have had access to dental care and have managed to help many of them. However, research from the government show that there are many parents out there who do not know about this eligibility. It is essential to know that this $1,000 is on a 'use it or lose it” basis so parents should use this as a chance to ensure that their kids grow up with nice teeth. The receptionists at Armidale Dental Centre are trained to answer questions relating to this so if you have any questions, give us a call on 6772 3986.

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ell us about your family and where you are originally from... The Geldof family moved to Uralla in 1961. Mum and Dad bought the Neptune Service Station in that year and have operated several businesses in Uralla since that time. Mum passed away a couple of years ago, whilst Dad still potters in his garden. Cath is a McCarthy and their family moved to Armidale from Grafton in 1969. As you can see, we are both long term New England residents, and apart from 10 years in North Queensland, have lived either in or not far from Uralla. We were married in 1977 and have four adult children and 7 grandchildren. What prompted you to take over the Thunderbolt Inn, Uralla? Fred has had extensive experience in the hospitality industry. He started as a barman at the Uralla Bowlo in 1992, after some 19 years in personnel management. He progressed through the industry, having managed clubs in Armidale, Guyra and Uralla. In December last year he resigned from the Uralla Bowling Club, with no real sense of direction. Applications were lodged for other club management positions, when the opportunity to purchase the lease of the Thunderbolt Inn was presented. We did not wish to leave Uralla, as the town has been very good to our family. Here we are. What can we expect to find at the Bottom Pub? We commenced on 22 December last year, three days before Christmas, and with only 40 new england focus.

three days’ notice of being asked to take on diners, both local and visitors. the lease. The hotel had no beer, no food, and What do you love most about what you very little else to offer at that time. As a matter do? of fact, at about 3pm on that day, Fred found Fred has been tied to a desk for many two cans of beer in the ice machine. That was years and has somewhat lost touch with the it. We now have seven beers on tap, a very coalface. He is thoroughly enjoying getting successful Bistro, a range of spirits, back to basics, including a very and we are developing a wine hands on approach to bar and list to complement our cellar operations, as well menu. as meeting the many Our menu is The TAB was challenges this pub has simple and with reconnected at thrown at us in the past basic pu b food , rves 4pm Christmas Eve, three weeks. Cath loves very generous se . ices at affordable pr a necessary and the interaction with the ed very Corey has receiv expected facility to people. She enjoys bar from high accolades meet the needs of our work and has grasped d l an diners both loca customers. it very quickly. She only visitors .” The Bottom Pub has a received her RSA two days very friendly atmosphere, before we started at the pub and the service and and had never poured a beer hospitality has been a source of in her life. very pleasant feedback. Plans for the future? Tell us about your chef, and describe We intend to further develop the TAB, your menu ... and by the time this is published KENO As we said earlier, we were given three days’ should be up and running. We recognise the notice to start three days before Christmas. importance of food to the business, and have Apart from organising bar supplies and employed Corey as a full-time chef. In addition, the TAB, we were fortunate to find Corey we have engaged a first year apprentice chef. Platford to complement our hastily developed Although the kitchen was functional, it plans. Corey is a local who completed his is very basic and had not been utilised in a apprenticeship in Armidale. He has worked in number of months. We saw many breakdowns, a number of well-respected Armidale venues, and this together with the lack of facilities to and his desire to return to Uralla to live was our allow food to be delivered in a timely manner blessing. resulted in us committing to an extensive Our menu is simple and basic pub food, upgrade. New appliances should be delivered with very generous serves at affordable prices. by the end of January and installed early Corey has received very high accolades from February.

We will move the pool table to the back room and provide a second table. In addition to meeting the needs of the front bar, we recognise the importance of being able to allow families to enjoy a meal or a visit to the pub. We will install kid friendly entertainment, so Mum and Dad can enjoy a meal or a couple of drinks knowing the kids have something to do. Ultimately we want to open the northern side of the front bar, to allow the windows to be opened during the warmer months. The hideous fence on the verandah will be removed and replaced with something more appealing to both the building and from a street aspect. We also have to address the new smoking legislation coming into place in July and have some ideas how this can be done. There are many more thoughts on the table, and it is a matter of prioritising, to best meet the needs of the pub and the patrons. Is there anyone you wish to thank? The people of Uralla have been fantastic in their support. Many are saying the pub is back to what it used to be, and this is backed by the numbers coming back. We found fantastic staff, and they are a credit to the pub. A number of travellers have returned to the pub and cannot believe the transformation that has taken place. Their support is overwhelming. Finally, we recognise the Thunderbolt Inn, or the Bottom Pub belongs to the town as much as it is currently ours. We intend to acknowledge this whilst the pub is in our care. Thanks Fred and Cath.


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It is hard to stay focused when things get tough, but keeping to your own beliefs and instincts on what is right for you and your business will always end well.

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Holly Murphy. HM FITNESS


What do you like about what you do?

This year my focus is on making Personal

The best part of my work is the people I

Training mobile, by offering the full service of

get to train with every day. It is the most

training without the travel.

rewarding job I have ever had, being such

Which businesswoman most inspires you

a huge part of someone’s fitness journey,

and why?

and watching my clients overcome tough

Claire Vickery (Founder of the Butterfly

challenges to get to where they want to be.

Foundation) stands out to me, as she is

I wake up every day not knowing what will

someone that saw a gap in services in mental

come, but know that I will in some way be

healthcare and worked towards filling it with

inspired to never give up!

an organisation that offers support for those

What is unique about your business?

struggling to find help.

HM Fitness has always been about making

Words of advice for other women in

fitness real. I strip it back and start with the


basics, so that they build a stronger body

Never lose sight of the reasons why you

and are more confident with how their body

started. Keeping grounded and never turning

moves. HM Fitness equips you with the tools

away from advice will allow you to keep

to achieve this.

learning and growing both personally and

Business vision for 2015?


What do you like about what you do? Inspiring women to achieve their own personal health and fitness goals. Since taking over Healthy Inspirations last year, the enjoyment of coming to work is overwhelming. I love waking up every day feeling as though I am not going to work. What is unique about your business? Healthy Inspirations is Armidale’s ONLY allwomen’s Health & Fitness Lifestyle Centre, where you receive one on one support to help you achieve your health and fitness goals. Healthy Inspirations is more than just a weight loss centre. We can offer you the complete package, where you can improve your health and fitness in a fun and relaxed atmosphere. At Healthy Inspirations you will enjoy our time efficient, exercise circuit program along with 18 classes to challenge all levels of fitness.

Business vision for 2015? To continue to help and inspire the women of Armidale to achieve their goals. How have you created your own business opportunities? Having only been the owner of Healthy Inspirations for a short period of time, my business is still in the infancy stages of development. This year will be the beginning of many new and exciting opportunities for Healthy Inspirations Armidale. Watch this space. Which businesswoman most inspires you and why? All women in business inspire me. Every woman who is pursuing something she loves offers not only inspiration, but offers a wealth of knowledge to help me achieve my own goals.

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Annie Keoghan has 25 years’ experience as a business owner and consultant in the field of communication, leadership and personal and professional development.


Annie Keoghan. ANNIE K COMMUNICATION MATTERS Annie launched her new business name, Annie K Communication Matters in late 2014, to reflect her area of specialisation. This unique business provides individual communication coaching and group workshops for business owners, professionals, leaders, and their staff. Voice coaching is also available for individuals who have a public speech to make, a presentation to give, a job interview or an acting audition coming up. You’re originally from Sydney? What brought you to Armidale? I came to Armidale in 2002 to complete my Social Science degree at UNE and then an MBA. I enjoy the rural lifestyle while being just minutes from my office in town. Annie brings to her communication practice a unique combination of qualifications and experience. I understand you are also a professionally trained actor?

I trained professionally at The Ensemble in I also love being involved in projects in the North Sydney and have enjoyed many years of local community and in productions with the musical comedy, and theatre. Armidale Drama and Musical Society. I also ran my own business as Elly I notice that ripples feature a lot the Clown for children’s birthday in your imagery. Why is that? parties. Annie K programmes focus Your programmes focus on creating positive ripple n io at ic Commun t on communication. Why effects with the people ar he e th at lies is that? around us through an m hu y er of ev sa Communication lies at effective communication. interaction. It ha e th the heart of every human Our communication direct impact on onal rs pe r ou of ity al qu interaction. has an impact on others and professional It has a direct impact on - positive, neutral or relationships .” the quality of our personal negative. When people and professional relationships. pass our communication on Understanding the different to others, this creates a ripple communication styles that people use effect. can improve our interactions. Emotions are a good example of this. What inspires you? Many of us have experienced the ripple effect I am passionate about helping people of joy flowing through the audience at a concert, develop the communication skills to achieve or the excitement flowing through the crowd at personal and professional success. a sporting event.

You have strong knowledge in the field of communication ... Human interactions fascinate me, and I love learning as much as I can about the different ways we communicate with each other. This is why I love theatre and film. We can learn so much about the human condition from great storytelling. It’s also important to keep learning in our rapidly changing world. So, I combine formal studies with practical experience in the workplace and the community. What can we expect from Annie K Communication Matters in 2015? In 2015 I will be providing individual communication coaching and group workshops in Armidale. I think it’s important that I pass on what I have been lucky enough to learn so far. Annie is an active member of the Armidale Business Chamber and will be the keynote speaker at the New England Enterprising Women’s Breakfast on 12 February.



Enhance your communications for personal and professional success Individual Coaching

People Skills Communication Styles Developing Teams Communication for Leaders Emotional Intelligence Assertiveness Skills Interview Skills

Group Workshops

People Skills Communication Styles Effective Teamwork Communication for Leaders Emotional Intelligence Presentation Skills

Voice Coaching

Public Speaking Presentations Theatre Performance

Annie K Communication Matters Annie Keoghan Suite 27, Armidale Business Centre PO Box 1166, Armidale NSW 2350 0418 630 209

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I thoroughly enjoy compounding medications for specific patient needs when already manufactured medications are not available. It keeps the job exciting and interesting.

O Diane Gray. GRAYHEART GrayHeart started as an idea about five years ago. Becoming a Business Strategy Consultant came from my strong beliefs around business being the backbone of country regional areas like Armidale and how they help to build and keep communities together. My passion for working with businesses to build better workplaces fits very well with this belief, because the more we can create work cultures that help people reach their full potential, whether it’s business owners, employers or employees, then the more businesses will reach their full potential while serving the local community. GrayHeart creates individualised game plans for businesses and individuals to bring a different flavour to business strategy analysis and development, as well as personal and professional leadership. Other services offered

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Elise Thompson. MOUNTVIEW PHARMACY include behaviour and leadership profiling, youth leadership programs, mindset programs, facilitation skills training and more! What I love most is seeing businesses and the people within become happier because there is fulfilment, growth, learning and contribution that plays a significant part in serving individual, team, business and community needs all at once! It’s a win-win all round! And the best thing is watching the ripple effect go to the broader community, friends and families. Over the next six months GrayHeart will be rolling out 1/2 day seminars on business strategy and mindset as well as two day sales and leadership training courses for business owners, CEOs and managers. These are specifically designed to increase productivity and competitive advantage as we move into the knowledge worker era of the 21st Century.

What brought you to Armidale? UNE was the perfect university choice for me, as it offered a great new Bachelor of Pharmacy course and I prefer the country to the city environment. Congratulations on becoming a Pharmacist at such a young age. Why Pharmacy, and why have you decided to stay in Armidale? I had always wanted to pursue a career that was health science orientated. As I moved and started my university degree at only 17 years old, I was unsure whether Pharmacy was what I wanted to do. Luckily for me, I fell in love with the degree and Armidale. Greg Cotterell gave me the opportunity to become one of the Pharmacists at Mountview Pharmacy, which I couldn’t refuse. It is such a lovely work environment, and I thoroughly enjoy working there. What do you love most about working at

Mountview Pharmacy? Mountview Pharmacy provides a forward pharmacy model which is very patient focused. I am able to sit down and discuss patient medications, health problems, or any concerns the patient may have and together try to resolve or improve their medical issues. It has also enabled me to expand my skills in becoming a compounding Pharmacist. I thoroughly enjoy compounding medications for specific patient needs when already manufactured medications are not available. It keeps the job exciting and interesting. It allows me great pleasure to be able to help patients even if it is only in the slightest way, and Mountview Pharmacy enables me to do this. Plans for the future? The future is very unpredictable, with many different opportunities arising. I aim to remain in the Armidale region furthering my skills and business opportunities within Pharmacy.

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I’m passionate about making our services accessible to those who most need it. So not only do we offer treatment services in our practice rooms, but we also do home visits, provide in-hospital and nursing home care, as well as offering online consultations.

O Deborah Hunter. RUSDEN STREET PHYSIOTHERAPY Deborah has 29 years’ experience as a physiotherapist and has further training in Clinical Pilates and the Integrated Systems Model. She has a special interest in treating patients with complex conditions, and the treatment of back and neck pain. You’re originally from Sydney? What brought you to Armidale? I’d been living in the Northern Territory for 11 years, my children were about to enter high school, and Armidale as a centre for excellence in education, caught my attention. Having lived in both London and Sydney, city living didn’t appeal and Armidale offered sophisticated country living, opportunity for my children, and an active Arts community - a decision I’ve never regretted. Why Physiotherapy? My father was a doctor, and my mother a nurse. The health profession seemed like a logical choice for me.

I love that what I do can make a real difference to someone’s quality of life.

that will help them lead a fuller, more active life, I find that incredibly motivating.

health and wellness goals into their treatment programs.

What are some of your career highlights? I’ve been published in the British Physiotherapy Journal, enjoyed a stint as the Head of Department at St Mary’s Hospital in London, and flown into rural communities in the Territory.

What is RSP’s philosophy? We partner with our patients throughout their treatment process and focus on developing self-management techniques that reflect their lifestyle, so they can move better for life.

We also offer Clinical Pilates and Parkinson’s Disease group classes as well as women’s health programs.

I love that what I do can make a real difference to someone’s quality of life.

I’m passionate about making our services accessible to those who most need it. So not only do we offer treatment services in our practice rooms, but we also do home visits, provide in-hospital and nursing home care, as well as offering online consultations.

I understand Arts is also a passion of yours? The Arts is a lifelong interest. In 2012 I finished a Fine Arts degree majoring in textiles. I am also a member of the production team for Opera New England. What inspires you professionally? These days I tend to specialise in the more complex cases. When I can work with a patient to not only identify the root cause of their pain but to provide them with the self-management tools

You talk about helping people move better for life? My passion is to help people perform better at the things they want to do. To do that we need to treat not just their symptoms, but the underlying cause of their pain or mobility issues. At RSP we integrate our patients’ long term

You emphasise your commitment to evidenced-based treatment? Each of our four physiotherapists has clinical expertise in specific areas such as sports rehabilitation, women’s health, and work health. Their continued professional development is a priority for the practice. I’m also in the midst of completing a Masters specialising in Musculoskeletal Physiotherapy. What lies ahead? We have been fortunate enough to attract some excellent physiotherapists to our practice and I want to build a reputation as an employer of choice, as well as being renowned for offering expert physiotherapy treatment.

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creating order from chaos.

Alice Cairns + Justine Kavanagh. dclutterbug New England


A local professional organising services business, dclutterbug New England, operated by locals Alice and Justine, is attracting a lot of interest particularly now, when many people are reorganising after the chaos of Christmas and the school holidays. Services include: • Decluttering of rooms, pantries, wardrobes and garages • Reorganising of home and business offices • Downsizing, relocation or dealing with de ceased estates • Organisation of reselling and recycling • Organisation of photos and memorabilia. dclutterbug deals with small and large decluttering jobs. “In Armidale,” Alice said, “there appears to be a number of residents whose families have grown up and left town. These residents need help with downsizing or with general home reorganisation, and they have employed us to advise them and to help them declutter, organise,

What do you like about what you do? Enjoy meeting new people and new customers, providing an excellent service to the motels, hotels, B&Bs in the town and surrounding districts. It gives the staff at the laundry a great feeling of accomplishment when our customers are happy with their private washing of table linen etc. to take home and share with their families for special events. What is unique about your business? We are the only commercial laundry in the Armidale to service the motels, hotels and clubs. We also handle larger items for the general public. Some of the interesting items we have had to wash recently have been boat covers, grafting sheets from the tomato farm at Guyra and the usual doonas, seat covers etc.

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package and dispose of unwanted items. “The storage of photos and memorabilia is a key issue for many customers. Photos, wedding gowns, trophies and other memorabilia represent a person’s history, achievements and sense of identity. Many items relate to grandparents, parents and/or children and we have to be very sensitive in the way in which we deal with the storage and collection of these,” Justine explained. dclutterbug provides a service for the scanning and archiving of photos, the creation of photo books and the storage and labelling of memorabilia. “Study, wardrobe and pantry re-organisation has also been popular,” Alice said. Many of our customers are very ‘time poor’ and they really value coming home to an organised environment which can save time and money, both at home or at work”. Contact dclutterbug at or phone 0488 454 344 for a free consultation.

Business vision for 2015? To grow our business to service a wider area in the region. How have you created your own business opportunities? By not being afraid to “have a go” when new opportunities arise. Having a supportive and happy staff to work with is a great plus. Which businesswoman most inspires you and why? I have a cousin in Sydney who started her own Before and After School Centres some 25 years ago. This business has now grown to several preschools and many before and after school centres. My cousin is now a major provider for Child Care from the South Coast to the Central Coast.

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Our team of dentists and support staff work together with the patient to provide the best possible experience, blending the best in state of the art dentistry and the small practice ambience.

O Dr Paula Bower + Dr Fay Chan. MARKHAM ST DENTAL What is unique about your business? Markham St Dental has undergone a wonderful transformation over the last five years. Our team of dentists and support staff work together with the patient to provide the best possible experience, blending the best in state of the art dentistry and the small practice ambience. We always strive to exceed our patients’ expectations. A couple of services that we are dedicated in providing to the New England area include having treatment performed under general anaesthetics or sedation in hospital. This is particularly beneficial for patients with dental phobias or younger children. We also provide a full range of implant dentistry options from placement to reconstruction, without the need to travel to a major metropolitan area. Business vision for 2015? Markham St Dental continues to grow. We have our new

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dentist, Dr Fay Chan, providing all aspects of general criticism. dentistry to our patients from the very young Words of advice for other women in to our more senior members. Dr Fay has business? fantastic technical skills and a wonderful Have confidence in yourself and tal bedside manner, which has impacted believe in your own capacity and Markham St D en . continues to grow many of our patients. With Dr Fay Chan strengths. Being in business t, is nt de w We have our ne taking on some of the workload, I am as a woman is not easy; there oviding all Dr Fay Chan pr y tr able to further focus on more complex are in many instances the is nt ral de aspects of gene e th restorative, reconstructive and implant commitments of being a wife, om fr to our patients e or m r ou to therapy for our patients. a mother and all the other g very youn .� rs be em m Which businesswoman most inspires responsibilities that go with senior you and why? maintaining a household. There Gina Reinhart is a great inspiration. She are times when your goals look and has been able to build a large corporation in even feel very distant. Persevere and a male dominated environment as well as having believe in yourself and strive for your goals. a family and raising her children. She has a remarkable Have a group of support people that you can strength of character and is not easily undermined. She delegate and be supported by; they will be your shows great confidence, even in the face of tremendous biggest assets and also you biggest fans.


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I know from personal experience how much easier it is to do the hard things when you have a constructive ally.

O Melissa Sharpe. ELDERS INSURANCE Position? Insurance Services Manager. What do you like about what you do? My role varies each day, from mentoring our staff or visiting local businesses to discuss their insurance needs. I like helping our clients, whether it’s saving money, ensuring that their business is properly covered, referring them to a local repairers when required or simply taking time just to have a chat. I think that’s what makes our business unique; we are locals helping locals. Business vision for 2015? I’m looking forward to continuing and building on our strong reputation in the New England area; we have a great team that are eager to meet as many people in our local and surrounding areas as possible, ready to assist with any insurance related matters. How have you created your own business opportunities? I strive to provide the best possible service to our current and potential clients by having a positive “can do” attitude, and I believe that in itself has created business opportunities for myself and our business - word of mouth is the best form of advertising. Which businesswoman most inspires you and why? Working mothers are my inspiration. In particular, my mum; I grew up watching her (and my dad) run a small business, seven days a week, sometimes 12 hour days. Her work ethic has rubbed off on me, and I am a better person for having such a positive, hardworking role model in my life.

Natalie Low. ARMIDALE RECYCLING SERVICES Remind us of the services Armidale Recycling Services provide? ARS is contracted to the Armidale Dumaresq Council and Guyra Shire Council to collect the residents’ kerbside recyclables on a weekly basis. ARS is also contracted to operate the Materials Recovery Facility in Armidale and Guyra, where it processes and transports the recyclables. We currently employ 17 local staff members and also have a Commercial Collection Service in which we collect recycling from local business houses. What is your role in the business? I am the co-owner together with my husband, Mark “The Cardboard King” Low. My role in the business is the Administration Office Manager, which includes general bookkeeping, payroll and customer service. A major part of my duties is to record the amount of recyclables collected and processed through the MRF on a daily basis. The data is used by ourselves and Councils to chart the volume of recyclables collected, processed and transported through the MRF. We currently have a 96% capture rate, with the residual 4% going to landfill. What do you love about your job? I enjoy the freedom of running a family business and employing so many local people. The boys at work do a great job and look after “The Cardboard Queen” in the King’s absence. I enjoy talking to residents and love how passionate the local community is about recycling. I have seen a huge increase in recycling over the last 10 years, which is a credit to the relationships between ARS, Councils and residents.

Jan Bavea. JAN BAVEA COACHING My background is in education, including learners with special needs, counselling, and as a small business owner operator. I have degrees in education, counselling, and psychology, and I am registered with the Career Development Association of Australia, International Coach Federation, and the Australian Guidance and Counselling Association. I have a special interest in managing ADHD in students and adults. I help my clients manage the sometimes conflicting priorities associated with business and professional life, family life, health, and unforeseen crises. I support them through change, to confront individual challenges and to help them achieve their goals. I know from personal experience how much easier it is to do the hard things when you have a constructive ally. Life’s changes, whether personal or professional, are sometimes chosen and other times they are thrust upon us. Whether you: • Have lost your passion for your current work • Want to grow your business • Have something important on your to do list that hangs over you like a black cloud • Would like a better life balance • Are confronting health, family, or relationship issues • Struggle with time management, completing tasks and projects or • Are successful, but want to feel more fulfilled I can help you move past whatever has you stuck, and zoom into a bright 2015.

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We came to Armidale to move away from the city, to open our business Ocean Shores Seafood.

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Maria Piperides. OCEAN SHORES SEAFOOD What do you like about what you do? cook, and it’s lovely that the customers enjoy it. I I love working at the seafood shop, love giving the customers hints and tips for because I can meet and talk to cooking also. new people. I love making How have you created the homemade cakes, your own business at g in I’m look trifle, pastry, fish stock, w ne w opportunities? fe a g in do Galadopourego, ch as su es We came to Armidale to lin t uc od pr avy Bacalava, Katafi, salads, move away from the city, to ro ast beef and gr look d Kourabiedes. It’s also a open our business Ocean rolls , hot dogs , an inter w family owned business, out for the NEW ok , Shores Seafood. It just co and I love going to work. dishes . I love to comes naturally with good at the th ly ve lo s it’ d an Life is very busy, and I get customer service. ” it. y jo en customers enjoyment from cooking; What do you enjoy doing this is something that has when you are not at work? been passed down through the My life is very busy, as I do go to work generations. each day. I hope this year we can be closed Business vision for 2015? on Sundays for me to spend a bit more time at I’m looking at doing a few new product home and exploring what Armidale has to offer. lines, such as roast beef and gravy rolls, hot dogs, I love going shopping and going for coffee with and look out for the NEW winter dishes. I love to my friends.

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The Team. THE ARMIDALE CITY BOWLING CLUB Introducing the team behind the scenes at the Armidale City Bowling Club. With a multi-million dollar event business, this team of extraordinary ladies help to organise events at the Club from meetings with clients, to finance and organising staff to run each event. Louise Bates. Louise has been working at the Club for over 10 years. From starting on the bar and working her way up to become a duty manager, Louise has since moved back of house to help run the office as our Executive Assistant. As well as assisting the team in events, Louise helps to organise the finance of the Club and assists the kitchen team in menu development. Patsy Wright With a background in education, Patsy joined

our team over 6 years ago, starting with our bar team. With a creative streak and an eye for detail, it became obvious that Patsy would be suited to help develop and build the events department. Patsy excels in not only the organisation of an event, but helping to theme and create a personalised look for clients. Georgina Franklin Georgina joined the Club in 2013 and came with a background in marketing and graphic design. She is helping to develop the Club’s in house and external marketing, whilst also working in our bar and restaurant. For the past year, Georgina has also been working in the Events department to help with this growing area of the Club. For more information on holding an event at the ACBC, please call us on (02) 7223 5666, or email

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O Rebecca Chadd. BJ’S HAIR FOR MEN



What do you like about what you do? I love the interaction with the clients. It’s great seeing familiar faces walk through the door and taking up our conversation from where we left it from their last haircut. I also enjoy meeting new people every day.

My name is Maria Pricsina, and I am a partner in

Ingrid is a brand and marketing strategist with more than

Armidale Locksmiths. Armidale Locksmiths are now

20 years’ experience. As UNE Marketing Director (2003-12),

located in our new premises at Shop 4/109 Dangar St.

Ingrid led its rebranding and shifted its marketing effort into

Business vision for 2015?

working at Caulfield Locksmiths in Melbourne. I liked the

What makes Vivid unique? I partner with my clients,

town and decided to stay.

providing cost effective market research and strategy that

We have kicked off the year with both Emma and Ebony on board. The girls and I will be keeping up with all the latest fashions and trends and continuing to provide a great service for our clients.

I initially came up from Melbourne about 35 years ago, after

What I like about this industry is meeting new people and challenges daily. Now we are in our bigger, brighter premises, we are able to supply more services, including a sharpening

How have you created your own business opportunities?

service for knives, scissors and garden tools, as well as an

From the first day I started my apprenticeship, I made a goal to one day run my own business.

engraving service.

Four years ago I took the plunge to go out on my own. The business wouldn’t be what it is today without the regular support from the local clientele. I would like to take this opportunity to thank all my regular clients for your support over the last four years.

the digital age. She launched Vivid in 2013.

differentiates them in the market. My edge is my strategic experience and ability to translate that to the small business environment. … and the typical Vivid client? They tend to be either: the ambitious start-up who wants to get their brand and marketing right from the start, or the business that is already

Also due to larger premises we are able to have more stock

successful but has plateaued, or is significantly expanding or

on display, especially brass door furniture for people who

changing direction.

are renovating period homes or who just like the old style

The types of businesses themselves vary dramatically.

locks. We are also accredited agents for electronic locking systems, Salto Swipe Card Systems and supply motor vehicle transponder (Chip) keys, as this is the way of the future in locksmithing.

Any highlights? Two of my first clients were awarded Business Chamber Awards in 2014: Bronwyn Pearson Consulting; and Daily Ritual. Another, the Armidale Wholesale Fruit Market, used market research to make

We also have a range of fire proof document safes on display.

informed business decisions, winning the Sydney Markets’

The majority of our work is commercial, including private and

Best Green Grocer Award in NSW (October).

public schools, Councils, and hospitals etc, but we are also

What’s in store for 2015? I’m working now with a couple

available for the general public to help with all their security

of long term clients that I am really excited about. It sounds


clichéd, but their success truly is my success.

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The Piddingtons Team.

Mary Sutherland of Armidale Physio Plus has been a

What do you like about what you do? Customer satisfaction and making our customers happy is one of the biggest rewards. Working with colour is also one of my passions; we have computer colour matching as well as a full range of quality paint and accessories. What is unique about your business? Westaway Paints is a local family owned and operated business that strives to meet every customer need. We try to go above and beyond in all ways possible. I believe if you have the right customer service and deliver it properly, the customer will be back. Business vision for 2015? In the last two years our business has expanded by 65%, and our dreams would be to expand even further. We will be introducing new lines into our store that are not paint related but go hand in hand with the house and home. WATCH THIS SPACE! How have you created your own business opportunities? Hard work and determination, whilst being consistent. Armidale alone in small business can be challenging at times. But with our ongoing support from our local tradesmen, retail customers and our major supplier HAYMES PAINT, which is a proudly Australian made and family owned and operated business, we would not be where we are today. Your thoughts on the saying, “What a man can do, a woman can do better�? I believe that all men and women are equal.

Piddingtons have been serving the community

respected name in New England physiotherapy and health for over 30 years. Liz Moffit and Emma Gray are Senior Physiotherapists and Pilates Instructors at Armidale Physio Plus. We provide a wide range of Physiotherapy services, as well as Clinical Pilates and Feldenkrais Method. These subtly rewire and re-educate the brain to use more effective movement patterns. Our team takes a holistic approach and uses effective hands on treatment, education and advice to help you move and feel your best. We provide assessment and treatment for: neck and back pain, headaches, sports injuries, musculoskeletal pain and dysfunction, neurological and spinal rehabilitation, work injury and exercise rehabilitation, pre and post natal care. Most of us are unaware of how we move. We usually pay attention to where we are going or what we are doing, but not how we are moving. Often our movement becomes habitual and automatic, and we tend to repeat the same movement over and over, without thinking or noticing. As well as treatment, we provide classes in Clinical Pilates and Feldenkrais Movement. Everyone can benefit, regardless of age or physical ability. Discover greater ease, improved performance and less pain with Physio Plus.

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during times of need for now five generations. Our professional and experienced staff are here to guide you through the decisions that need to be made and offer you understanding and support. Jess Piddington works in our accounts section and has been back working with us for eighteen months after a couple of years living in Brisbane and Canberra. She has a wonderful caring personality, has amazing attention to detail and has a great empathy for everyone she deals with. Kirsty Friedman joined us last September and has easily slipped into her new role of general office assistant. She has a very bubbly personality, is thorough, hardworking and is a great asset to our team. Shelley McMillan has been a valuable employee for just about four years. She brought to our team many years of clerical experience, great people skills and a wonderful sense of humour. Her local knowledge, versatility and work ethic is commendable. Helen Piddington has worked within the family business for over 26 years and a major part of her role is arrangement and pre arrangement of funerals. She is so grateful to have three wonderful ladies working with her.

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Since rebranding to Crab Apple (we were formerly Celebrations The Party Shop) we are now going mostly into giftware.

O Jennifer Allingham. CRAB APPLE What do you like about what you do? Our customers tend to be the nicest, chattiest, most lovely people. It is a pleasure to come to work and help them find whatever it is they are looking for. Be it balloons for a function or event, a gift for a friend or relative or maybe just a knick knack for themselves or their home, we carry a range that covers every age group or dynamic. It is great when you point out something a bit different, and the customer really appreciates it. I believe that is what being in retail is all about. We are constantly updating our stock and looking for new and interesting items. Also, we work with a lot of sporting groups and clubs to dress up their events. We have a great team of very helpful staff. What is unique about your business? In a small town like Armidale, I think it is important to carve out your own niche. Since rebranding to Crab Apple (we were formerly Celebrations The Party Shop) we are now going mostly into giftware. We still have all of your

balloon needs and will continue to supply balloons for all your functions. We will continue to keep a range of age appropriate glassware and novelties, as well as a range of hens’ night products. We are exclusive stockists of the Splosh range of products, which includes a wide range of inspirational products, as well as the fabulous signature frames for a wide range of occasions. Also exclusive are the WoodWick candles. These candles have nearly a cult following and are very popular. They fill your home with the most beautiful scents and come in a huge range of aromas to suit every taste. Business Vision for 2015? We have a few ideas in the pipeline. Of course, we would like to grow our business by increasing our range of products, but we also have some ideas to offer new services and hopefully eventually have a larger online presence. Watch this space! How have you created your own business opportunities? I believe you grow your business by getting to know what your customers want and

educating yourself to be the best businessperson you can be. Actually listening to your customers and what they are after is a huge part of it. When I first bought this business, I was very “green”, but I have learnt a lot - especially with the help of other business people. Which businesswoman most inspires you and why? No one famous, which might surprise you! I won’t name names, but I am actually inspired by some of the local businesswomen in Armidale. There are some fantastic businesses in Armidale that have had very small beginnings but with a bit of vision have grown immensely! Being in a small business can be very hard, but a clever idea can go a long way if you are prepared to put in the work. I have found that the businesses in Armidale really do support and encourage each other. Your thoughts on the saying, “What a man can do a woman can do better”? Ha Ha! I do think women have a different way of going about things than men. Whether it’s a better

way, I don’t think I’ll enter into that! Words of advice for other women in business? Be prepared to work hard and if at first you don’t succeed, try again! I think all businesses are like an experiment. You try something that doesn’t work, and you have to be prepared to just give something else a go. Learn everything you can from others in business that are successful and be prepared to accept criticism. We hear you have lots of things for Valentine’s Day? We have some beautiful gifts and balloons for Valentine’s Day! We have a huge range of teddies in all sizes, gorgeous balloon bouquets, photo frames, inspirational signs and we will have a range of chocolate boxes to pamper your special loved one! All of these can be pre-ordered, and we can also deliver to make your surprise extra special! We will have a range of pre made balloon bouquets and other goodies made up on Valentine’s Day for all of those last minute shoppers.

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Icing on the cake with Susie Dunn


Icing ON


Gail Traynor. GFORCE EQUESTRIAN SERVICES / PONIES FOR PARTIES What do you like about what you do? I love the fact we put smiles on children’s and adults’ faces and bring them an experience that they would not ordinarily experience and one that lasts for ever! The other amazing thing about my work is the healing effects that the ponies have on people who are ill and have special needs. It’s an experience that my staff and I cherish and puts a smile in our hearts. We are a proud sponsor of BeezSafe. What is unique about your business? Our service brings an experience to you, or where you would like to stage your party or event. Our ponies are trained for all different environments. Business vision for 2015? To consolidate both Sydney and the New England region and look at expansion opportunities. Keep an eye out for the launch of Ponies for

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Parties Emporium, an online shop. Developing the Gforce Equestrian Centre at my property at Castledoyle, which will be open to the community. How have you created your own business opportunities? Joining the NSW Business Chamber, networking, creating a new image, and sheer hard work. Which businesswoman most inspires you and why? All successful women in business; in particular, Ita Buttrose stands out! Your thoughts on the saying, “What a man can do, a woman can do better”? I believe it doesn’t matter whether you are a man or a woman; with the right attitude and drive, you can achieve anything you desire! Words of advice for other women in business? Follow your heart!



o you have a probably primary school Lego Movie fan in your life who’s ensured that you have an “earworm” of this song? I must admit it irritates the grump in me and seems an inappropriate use of the word AWESOME. I’d apply the word to Dangars Falls after heavy rain, rather than to a philosophy of life as experienced by something made of bits of plastic lego. I suppose, as they say, it’s whatever pushes your boat out. As far as singing goes, we are spoilt by a range of voices in our district taking things to a high level, with good singers in many different genres. Opera New England’s innovative model of opera supporting young performers is set to sizzle with Carmen, with 34 young singers from across Australia coming to Armidale for intensive rehearsals. Performances January 22 - 25. Of course we all share New England’s talented and energetic Peta Blyth, whose Opera in the Paddock at the family property Mimosa, Ashford, and performances in Armidale and Walcha have taken us on magic journeys. This year she’s really brought off a coup - baritone Teddy Tahu Rhodes is joining Peta and an outstanding cast with the Mimosa Orchestra In The Paddock on March 21. Apart from admitting personally to being rather a Teddy groupie, it’s impressive that someone who sings all over the world with the greatest companies has agreed to add Mimosa’s paddock to this year’s list of his engagements. The media is already advertising the event and my advice is to put it in your diary now - don’t miss it - it should be AWESOME. On the other hand, a sad note of farewell to the many different kinds of voices and music the Armidale Club has hosted over the years. Financial problems are bringing down the metaphorical curtain for the last time on January 31. At least other venues are vowing to take up the slack, even if it can never be quite the same. And in 2015, the ADC has to make some major financial judgements affecting all in Armidale e.g. prioritising responsible decisions on the Council Budget - always difficult and

potentially controversial. We need informed and sensible conclusions, with some inevitable disappointments. As well, the pressure from Macquarie Street for amalgamations is continuing. None of this is easy - put yourself in our elected Councillors’ shoes and see how clever you would honestly be. Other inescapable forces are remodelling retail communities worldwide. I know I keep coming back to this in my column, but changing habits call for changing strategies. The opening hours of the new small bars I see as a reflection of this. As well, the pop-up food stalls at some city celebrations give people different choices, and they seem happy to graze at a blend of cost-sensitive family oriented offerings. Some see these trends as threats to conventional businesses - not necessarily so if realistically handled, blended with established businesses and adjusted to updated business models. Anything that keeps our sense of community vibrant is surely to be encouraged, and the recently released Productivity Commission Report is interesting reading on planning, zoning and trading hours. A lot to assess and think through. Uralla’s hopes of being Australia’s first “zero net energy town” would result in a self-sustainable future down the track for this imaginative and resilient community. Local enthusiasm for the plan is growing apparently, and its eventual success would certainly focus a spotlight on the town and its people. I recently had a very happy family lunch at the Burnets’ Café Gusto definitely on my list of special places. The UNE Life programme just unrolling includes the town and sounds the bell on a new round of relationships between Town and Gown, sounding benefits to both. They say it takes a village to raise a child, and sadly another challenge is what’s happening to some of our disaffected young people. Some serious signals need serious attention. Again, informed and balanced choices have to be made. A community like ours has more chances than most, and believe it or not, in 2015 that is icing on the cake. Susie Dunn.

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ur volunteers came up with the wonderful idea of taking our visitors on a Christmas Lights Tours around Armidale using the Heri-

tage Tour Bus. The Christmas Lights Tours were run on two consecutive evenings before Christmas and proved to be a wonderful success. The children may be back at school, but

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there are still plenty of daylight hours and sunny weekends to be out and about exploring our region. It is a great time of year to pack a lunch or picnic dinner and try some of these ideas: Wooldridge Recreation & Fossicking Reserve is located approximately 6 km from Uralla and has picnic tables, wood fired BBQs, toilet facilities and fresh drinking water. It is a great place

for a swim, with a lovely sandy shore for relaxing and playing with the kids. Don’t let anyone tell you that the country’s rivers and streams no longer contain gold. Every year storms and heavy rain bring more to the surface, continually renewing nature’s supply. It’s all there for the taking, and the gold pan is still the best way to find it. Gold pans are available for hire from the Uralla Visitor Information centre. Pets are allowed to join in the fun; however, owners are requested to keep them on the leash at all times. Dumaresq Dam has a permanent Orienteering Course that has been set up by the Northern Tablelands Orienteering Club. This is a fun, free, family activity that will challenge the kids and improve on their map reading and problem solving skills. The maps are available from the Armidale Visitor Information Centre. Alternatively, if you would like to try your hand at canoeing on Dumaresq Dam, Kayaks can be hired from World of Hire on Beardy St. Mountain biking is a very popular sport for all ages and abilities. Take a ride along Armidale’s bicycle track from the University of New England, along the creek lands to Erskine Street East. There are some wonderful mountain bike tracks to explore at the Pine Forest. No bike, no problem - mountain bikes can be hired from the Armidale Bicycle Centre on Beardy Street or Bicycle Central on Marsh in the Wicklow complex. The Armidale Visitor Information Centre can provide you with maps for you and your family.

Would you like to ride a horse through some of Australia’s most picturesque countryside with magnificent views? Harlow Park Horse Riding located in Uralla offers a variety of experiences from 1 hour rides to a five-day horseback adventure. For bookings, phone 6772 4631 We have received a lot of interest in Crombie’s Cave after we featured this in the December FOCUS. We would be very interested in hearing from you if you have been to Crombie’s Cave, as we require some assistance in providing detailed directions to locate the caves. In case you missed the feature, we have repeated this for you below: Crombies Cave is the longest Granite Cave in Australia at 832 metres and can be found in Powers Creek, an easy walk south of the Blue Hole. As the creek flows under the fence from the surrounding grazing country, it begins its journey underground to come out 832 metres down stream. The cave can be accessed from here and negotiated for at least half its length. It contains beautiful granite sculptures, gnammas and potholes, some big caverns and a small sandy beach near the lower exit. The climb down a small waterfall and a curving squeeze can be difficult for some to negotiate. We would like to encourage all adventurers to head out to Gara Gorge these holidays and re-discover Crombies Cave. We would be most interested in hearing about your experiences so please pop in and see us at the Visitor Information Centre.


Gerard and Tini Oude Avenhuis These days it’s hard to find lovebirds married for 20 years. FOCUS catches up with Gerard and Tini to find out the secret of 60 years of loving marriage. Their journey through life is amazing ... congratulations on your 60th wedding anniversary!


ow long have you known each other, and how did you meet? We have known each other for 80 odd years! We lived in the same flat building. Gerard lived with his family, which had five kids and they lived on the ground floor. I lived with my family on the second floor. When I was about three years old, I looked over the balcony and saw all the kids playing, and I wanted to be with them. From that moment, we became best friends Initially we and we still are; we do everything were intending together. to return to the tw o Where are you originally from? r Netherlands afte s We are both from Amsterdam an pl r ou t years, bu in the Netherlands, and we came ou r first changed when When we decided to Australia in 1955. The boat took here , child was born re he to migrate, the five weeks to get to Australia. I ed liv and we have decision for Australia remember that the boat was filled ” e. ever sinc was made - probably mostly with young married couples. because of the immense Gerard and myself were given different advertising of this country. We also cabins, and I was in a room with two other wanted an adventure. The Netherlands ladies and Gerard was in a room with three Government subsidised the trip, provided other males. I recall the captain on the ship not being you were away for no less than two years. happy with all the “Hanky Panky” taking place at Also I had an uncle living here, whom we asked night, so he ordered all cabins doors be locked at 9pm for some information. I recall all the advertising in the each night, which upset a few people ... Netherlands showing Bondi Beach and blue skies, and Tell us about your family ... Gerard asking if there were any clouds in Australia! We had three daughters; however, the middle one Initially we were intending to return to the Netherlands was killed in a car accident with her boyfriend in 1979. after two years, but our plans changed when our first We are still very sad about this, of course. She was a lovely girl. The eldest daughter is a deputy principal and child was born here, and we have lived here ever since. We have returned to the Netherlands to visit family lives in Canberra, and the youngest one is a Business a number of times. Australia has given us a lot of Manager here in Armidale. They both have wonderful different opportunities through our life, and we have families with children. Our family means the world enjoyed every minute. to us, and it's really nice having one daughter here in Why are you still love birds today? Armidale with her family. Because we still love each other and need each Why did you come to Australia?

other. We are always happy and remember our marriage vows, “for better and worse”. We have never had an argument. We may not agree on everything, but it never gets to a stage of making it a big issue and slamming doors. When we got married, Gerard was 26 and I was 23, and we still love each other as much as we did back then. Final say ... We have been married now for 60 years, and we would like to continue loving each other and living together for the rest of our lives. We have travelled extensively throughout Australia with our caravan to Tasmania, The Nulabour, Port Douglas, Carins, Lava Tubes and lots of other beautiful places. We wouldn’t want it any other way. We love spending time together and do most things together and we love each other very much. Thanks Gerard and Tini. Congratulations! new england focus.


Thinking Tribunals – with Peter Law (Solicitor/Mediator)




he New South Wales Government has followed other states by amalgamating 22 separate Tribunals and placing them under one structure known as the NSW Civil and Administrative Tribunal (NCAT). NCAT was established on 1 January 2014 with the purpose of providing a simple, quick and effective process for resolving disputes and reviewing government decisions. There are four divisions including: • The Administrative and Equal Opportunity Division which reviews administrative decisions made by NSW Government agencies and resolves discrimination matters. Through this division you can challenge decisions made by Government agencies such as Community services, Office of State revenue, Firearm licensing, as well as adverse decisions relating to “discrimination”, ‘Working with children checks’, ‘Privacy issues alleging breaches’, ‘Access to government information’, ‘Victims services’, ‘Charity referees and some Land matters’. This division also deals with issues concerning ‘Equal Opportunity’ such as when a person asserts they have suffered adverse employment opportunity within a government department or agency. • The Consumer and Commercial Division, which resolves a wide range of everyday disputes such as tenancy and other residential property issues, and disputes about the supply of goods and services. This includes such matters as Consumer claims, Commercial matters including breaches of contract and Home building disputes The dispute may relate to the purchase or service of a ‘Motor vehicle’ from a business, or an issue related to ‘Residential parks’, ‘Dividing fences’ with neighbours, or disputes with ‘Retirement villages’, ‘Strata and community schemes’, ‘Tenancy and social housing’, Boarding houses’ and ‘Retail leases’. • The Guardianship Division concerns applications 58 new england focus.

about people with a decision making disability and who may require a legally appointed decision maker to manage their affairs. The Division handles complaints concerning ‘Appointment of a guardian’, ‘Appointment of a financial manager’, ‘Review of enduring guardianship, ‘Review of power of attorney and its revocation’, ’Medical or dental treatment’, ‘Clinical trials’ and ‘Review of orders’. • The Occupational Division reviews decisions by government agencies about licensing and complaints arising from professional conduct and discipline. These include complaints concerning Health professionals, Legal practitioners, Veterinary practitioners, Architects and building professionals. It also deals with issues about Taxi licences, Real estate agent licences, Motor dealers and repairer licenses, real estate Valuers and licenced conveyancers. To find out if an issue can be taken to the Tribunal, you must first check the enabling legislation that provides for appeal avenues or rights of review by NCAT. NCAT has produced its first annual report which is publicly available through its website. In the first six months of its operation last year, it received 40,000 applications and finalised 41,000 matters (including those carried over from the previous Tribunals). Over 51,000 hearings were conducted through NCAT in over 70 locations. Some hearings are conducted by telephone and the parties need not attend in person. You do not require legal representation to conduct a hearing and the Tribunal is not bound by formal rules of evidence. This is to assist members of the public to access justice quickly and easily in a cost effective manner. The website page for more information, seeking forms, and making applications or to review published decisions can be found at http:// Peter A. Law Solicitor/Mediator


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... If you could bungee jump at Dangar Falls! Idea Description: One of Armidale’s greatest assets is its beautiful natural surrounds: National Parks, gorges and waterfalls. While some residents and tourists relish these surrounds, what if it was made appealing to the thrill seekers? Dangar Falls would be a great location for bungee jumping and would attract

young tourists in any season. It would be the perfect combination of tranquillity and adrenaline. Imagine free falling from the top of Dangar falls! Community Benefits: There are very few places to bungee jump in Australia, so this would be a huge advantage for Armidale. Currently there are many things to

attract an older demographic to Armidale. Bungee would generally attract younger tourists. Obviously the tourist dollar contributing to the Armidale economy would be of great benefit. How can you help out? Please log in and vote for this project to show your support.

vote / share Visit to vote for this idea and share it with your friends! Votes so far: 5 New England Mutual would like to thank FOCUS for their support of these inspiring community ideas.

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