Why Choose Accom Ettalong Beach

Why Investors Choose Us

Your Holiday Rental Property Management & Reservations Specialists

Accom Holiday Rentals Ettalong Beach are centrally located and the largest privately owned holiday rental management company in the area. We pride ourselves on total satisfaction for all guests visiting our amazing beachside areas.

Accom Ettalong Beach offer a range of properties to suit all budgets for single travellers, couples and families. This includes both holiday and short term stay periods. A member of our friendly team will be delighted to assist with choosing the right property for your next holiday or short stay experience or the convenience of booking online which is totally secure.

Our companies have been involved with the professional management of holiday properties since 1988 and have seen enormous changes in the trends, technology and operations. We are pleased to offer our guests the convenience of instant online bookings and check-in and a range of added services. Accom Ettalong Beach are committed to maintaining premium level of focused care and attention to our accommodation under management.

We have the most extensive marketing platforms available which we market our properties advertising through including up to 7 websites, depending on the style and type of property. We maintain a extensive database of over 7,600 past guests who we market our properties directly to ensuring less third party booking fees.

Our office in Ettalong Beach is staffed with booking agents, and guest services staff, who are available locally to assist any enquires directly. We also have full maintenance, linen and other service providers as required.

Pop into our office or call anytime for our property management pack containing full details on how we can professionally manage your valuable investment.

Our Office

11-13 Broken Bay Road, Ettalong Beach

We work in the community, we live in the community and we are part of the community. This means that not only do we know the area, but we are committed to the success of the area. We are also the only standing holiday rental office in Ettalong Beach and hold this to a high regard.

Monica Booth Administration

Gail Smith Booking Agent

Andrew Tregent Director

David Keenan Director

Amanda Smith General Manager

Trinette Backhouse New Business Manager

Warren Wilson Property Services

Rosie Lorig Short Stays Matthew Trewin Booking Agent

Our Results Speak for Themselves

HIGHER EARNINGS

Targeting holiday bookings in peak season, company and short-term rentals in winter. As the number one holiday rental management company locally, Accom Holidays offers an all-in-one seamless service. Our tried and tested strategy can earn you up to 30% more than traditional tenancies alone.

MORE TIME

Research shows renting your property on Airbnb yourself takes on average, 50 hours per month to manage. Cleaning, communication, maintenance, accounting, guests requests, adjustments and so on... Let Accom Holidays take care of that for you, so you can spend more time on whatever matters most to you.

GREATER CONTROL

Back for a week? In-laws staying? It’s your property, so use it whenever you like. A powerful online owners dashboard make it easier than ever to keep track of your home. Jump online, see if your property is available, make your own booking, schedule cleaning - It’s so easy.

PRICING

Optimise your earnings. Balancing occupancy and nightly rates, our experts will work with you to create a tailored pricing strategy. We can advise on suitability of your property of the lucrative pet stays option which ‘tripadvisor’ has proven to increase bookings by over 22%. From designing listings to adjusting pricing, the team will maximise the bookings on your property, so you can enjoy more of what matters most.

HOSTING EXPERTS

Your dedicated support team are market, industry and platform experts. Our guest services team regularly conducts pre arrival inspections of each of our properties to ensure our premium standards are continually maintained.

GUESTS

We offer our guests access to our 24/7 Support Team who are always here to assist your guests. Our team is focused on offering our guests the best holiday possible.

SECUREBOOKIT

Accom Holidays has teamed up with family operated and industry leaders Sherlock Software to provide the most powerful holiday management software available today. When you join Accom Holidays, hosts enjoy access to an amazing system, with their property at its heart.

LISTING

To achieve premium online exposure across all our booking platforms, we know how to take the photos, write the descriptions, and advertise your home for maximum exposure. Marketing is our specialty. Our premium “on boarding package” includes: Professional photos; Walk through video; Digital floor plan; colour booklets; window display and Accom Magazine.

HOUSE KEEPING & LINEN

Our housekeepers don’t just clean. They’re our eyes and ears: reporting issues, completing checklists and restocking essentials. Our online cleaning portal allows real time reporting to our booking team the status of your property to allow early check-ins. Our properties feature professionally laundered linen and bed making service.

MAINTENANCE & COMPLIANCE

Plumbers, handymen, locksmiths and more. Our dedicated maintenance team can take care of any issues quickly. Accom conducts an annual property compliance inspection of each of our properties. This ensures premium standards are maintained. We arrange five compliance and STRA registrations annually.

PROPERTY SERVICES TEAM

Accom Holidays have a Dedicated Property Services team who are available at anytime to act on any property or guest issues. We are there – So you don’t need to be.

OFFICE

Accom Ettalong Beach exclusively operates the only holiday rental office in Ettalong Beach at 11-13 Broken Bay Road, Ettalong Beach, and offer our landlords and guests the convenience and service from this local office 6 days a week.

Origin of Guests to EttalongBeach

The Accom Difference

Kitchen Condiments

Breakfast Boxes

Kitchen Caddy

Hotel Quality Linen

Preparing Your Holiday Home

Keys, Remotes & Alarms

4 Identical sets of keys (1 x guest, 1 x office, 1 x cleaner, 1 x spare, 2 x remotes min)

Alarm - Code _____________________ Back to Base Alarm Only

Bedrooms

Linen: Each bed requires the following (including spares when linen is being washed). Note: All bedding must be labelled with property name and must be suitable for commercial laundering. We can handle this this for if required.

No. King King Split Queen Double Singles Bunks

- Mattress protectors per bed plus spare

- Pillow protectors per pillow

- Pillows for each bed plus 2 x spare pillows (min 4 spare)

- Doona’s/blankets for each bed plus spare cover for each doona (or)

- Bed cover for each bed instead of doona’s

Trundle/ Rollaway

- Bedside tables & lamps required

- 4 x Coat hangers in wardrobe

- 1 x Clock radio

- Multi-function charging cables for Android/iPhone

No. King King Split Queen Double Singles Bunks

- Mattress protectors per bed plus spare

Pillow protectors per pillow

- Pillows for each bed plus 2 x spare pillows (min 4 spare)

- Doona’s/blankets for each bed plus spare cover for each doona (or)

- Bed cover for each bed instead of doona’s

Trundle/ Rollaway

- Bedside tables & lamps required

- 4 x Coat hangers in wardrobe

- 1 x Clock radio

- Multi-function charging cables for Android/iPhone

No. King King Split Queen Double Singles Bunks

- Mattress protectors per bed plus spare

- Pillow protectors per pillow

- Pillows for each bed plus 2 x spare pillows (min 4 spare)

- Doona’s/blankets for each bed plus spare cover for each doona (or)

- Bed cover for each bed instead of doona’s

Trundle/ Rollaway

- Bedside tables & lamps required

- 4 x Coat hangers in wardrobe

- 1 x Clock radio

- Multi-function charging cables for Android/iPhone

No. King King Split Queen Double Singles Bunks

- Mattress protectors per bed plus spare

- Pillow protectors per pillow

- Pillows for each bed plus 2 x spare pillows (min 4 spare)

- Doona’s/blankets for each bed plus spare cover for each doona (or)

- Bed cover for each bed instead of doona’s

Dining

Dining table to suit seat number of guests as per bedding configuration

Placemats & coasters for number of guests as per bedding configuration

Table coverings (optional)

Laundry

Washing Machine

Iron & Ironing Board

Mob & Bucket

Broom (indoor & outdoor)

Trundle/ Rollaway

- Bedside tables & lamps required

- 4 x Coat hangers in wardrobe

- 1 x Clock radio

- Multi-function charging cables for Android/iPhone

Dryer

Dustban & Broom

Air Drying Rack

Bagless Vacuum Cleaner

Pegs & Washing Basket

Lounge Room(s)

Lounge

Sofa Lounge

Coffee Table

Lamp(s)

TV (larger preferred)

WIFI _____________________

FOXTEL (or similar) _____________________

A/C / Pedestal Fans (note & if so what room) _____________________

Room Heaters (oil fill and/or others) _____________________

Kitchen

Fridge/Freezer

Microwave

Kettle

Toaster

Garbage Bin

Dish Rack

Stove/Oven: Gas/Electric? _____________________

Other Items:

Lounge

Sofa Lounge

Coffee Table

Lamp(s)

TV (larger preferred)

WIFI _____________________

FOXTEL (or similar) _____________________

A/C / Pedestal Fans (note & if so what room) _____________________

Room Heaters (oil fill and/or others) _____________________

Bench Top: Style? _____________________

Smole Detector

Fire Extinguisher

Fire Blanket

CO2 Detector

Diswasher: Brand? _____________________

Brand? _____________________

- Crockery x 2 as per bedding configuration (basic brand recommended for ease of replacement)

- Cutlery x 2 as per bedding configuration

- Mugs as per bedding configuration

- BBQ utensils

- Chopping board(s)

- Wine glasses, champagne glasses, tumblers, plastic cups as per bedding configuration

- Frying pans (small and large)

- Sauce pans (various sizes) x 3

- Baking dish(s)

- Dinner plates, bread & butter plates, bowls and plastic bowls as per bedding configuration

- Salad bowls, mixing bowls, serving bowls

- Plastic sealable containers

- Grater, strainer, can opener, peeler, wooden spoons, salad spoon & fork, tongs, corkscrew, cheese knives, masher.

Miscellaneous

Frequently Asked Questions

What services do we provide?

We provide a full management service. This includes managing bookings and booking websites, 24 hour emergency assistance for guests, property inspections, cleaning & maintenance.

Do you provide linen?

Yes, we provide commercial laundered linen and towels. Linen provided includes; sheets, pillowcases, bath towels, bath mat, hand towels, face washers and tea towels. This will be at a cost to the owner, per booking and deducted at end of month.

Do you provide amenities?

Yes, we provide hotel quality branded products for each guest booking. This includes a guest starter pack of; shampoo, conditioner, soaps, toilet paper, coffee, tea, hot chocolate, sugar, milk, dishwashing liquid/tablets, chux, scourers & washing powder. This will be at a cost to the owner, per booking and deducted at end of month

Who pays for the cleaning? Guests pay for the cleaning in addition to the accommodation.

What websites do you advertise with and what are the costs?

We advertise on multiple platforms including Accom Holidays, Stayz, VRBO, Airbnb, Booking.com and Riparide (if applicable).

All third party websites charge a service fee of 12-15% to owners, with the exception of Airbnb only being 4% (approx). We increase our tariffs across these platforms (not incl Airbnb) to cover the high fees.

Can I stay in my property?

Yes, we have no limit on when you can use your own property.

Do you pay my Council & Water Rates/Power/Land Tax?

We recommend that owners have Direct Debit set up for all their services.

What kind of insurance do I need for Holiday rentals? You will need landlords insurance and public liability insurance - we can make suggestions on insurance providers.

Setting rates for your property

As we have such a large portolio, we are often able to find a directly comparable property to yours, or make reasonable estimates of what the pricing for your property should be. Once we meet with you and see the property (either in person or via photos), we will give you our thoughts on nightly rates. We then mutually agree what the initial rates will be.

Key factors that determine the rates for a property include: Guest numbers; quality of the home in terms of décor, furnishings, artworks, appliances, crockery, cutlery, etc; the modernity of the home, or if an older style home, how much comfort, character or quirkiness it has; the existence of attributes that are sought after by guests, which will vary according to the location. Examples include proximity to a town or shops, easy access to town, views or a pool for example.

What happens if a guest breaks something?

We take a bond for all guests, the property is checked prior to arrival and after departure by cleaners, maintenance and office team.

Frequently Asked Questions

What kind of Guest identity verification do you seek?

Our comprehensive verification system checks details such as name, address, government ID and more to confirm the identity of guests who book with Accom.

Is my place right for holiday letting?

Accom guests are interested in all kinds of places. We have listings for tiny homes, cabins, beachfronts and more.

Who maintains the pool/spa at my property?

We require that pools or spas be serviced either by the owner, or by a professional pool /spa contractor. The Holidays Collection does not have in house expertise to look after pools and spas.

During our pre-check of a property before guests arrive, we will however check the cleanliness of a pool or spa and do what we can to present it well to incoming guests e.g. scooping leaves out of a pool.

What happens when guests cancel or change a booking? Life is uncertain, and guests sometimes have to cancel or change their reservations. You may still receive payment in a case by case scenario.

Do I need a Short Term Rental Association (STRA) number? Yes. It is a requirement under NSW law to register and obtain an STRA number.

How do I register my property on the STRA register? We can register the property on your behalf at cost. The current cost is $65 and the annual renewal cost thereafter is also currently $65.

The property already has an STRA number – can this be used? Yes, however the number will need to be transferred to Accom Holidays. We will assist you in this process.

Why is smoke alarm compliance important? Legislation requires smoke alarms to be interconnected and installed in certain locations throughout the house. Interconnection can either be via wireless technology, or hard wiring (cabling) in the ceiling.

During the stay, what happens if there is an emergency at the property or the guest needs assistance?

In their pre-arrival email, guests are provided with an after hours contact number.

The Property Manager will be able to answer the guest’s query over the phone, or if needed, attend the property if the problem can’t be solved over the phone.

Our maintenance team have their vehicle fitted out accordingly to make this process seamless.

As needed, the issue is escalated to our General Manager or Managing Director, who are both on stand by to receive calls if there is a major emergency or other serious issue.

We at Accom understand that hospitality is a 7 days per week / 365 day per year industry, and is staffed accordingly.

Onboard Advertising Package

10-12 Professional Photos

Detailed Property Floorplan

Professional Property Video - 35sec

Prestige Video - 90sec (+$300)

Accom Property Mag

Property Signboard

Window Display

Personalised Logo Option

Range of Websites: accomholidays.com

airbnb.com.au

vrbo.com (homeaway.com.au)

stayz.com.au booking.com expedia.com.au

riparide.com

INVESTMENT: $595

Floor & Site Plan

Professional Photography

Seasonal Calendar 2023/2024