Ethos Heritage CIC Policy Handbook

Policy Handbook

ETHOS HERITAGE CIC

ETHOS HERITAGE CIC HEALTH AND SAFETY POLICY

References:

A Health and Safety at Work etc Act 1974

B Health and Safety (First-Aid) Regulations 1981

C Regulatory Reform (Fire Safety) Order 2005

Reviewed: 21/12/22

SUMMARY

1 This section details the arrangements for the effective management of health and safety on Ethos Heritage CIC (EH CIC) projects

2 It sets out EH CIC's commitment to provide and maintain safe working conditions for our participants and others who may be affected by our activities

3 We will ensure that the objectives of this statement are communicated to our support staff and attendees, initially through our induction brief The Health and Safety policy will also be accessible through our website and will be sent to all staff and participants ahead of any activities We will monitor the progress towards these objectives at director level ,and we will review them annually in consultation with our support staff and other stakeholders

4 The policy is supported by our health and safety management system, which details our arrangements for the effective management of our significant risks and exposures This includes detailed policies and procedures, our process for assessing risk, and our arrangements for emergencies, fire and first aid etc

5 To meet the objectives of our Health and Safety policy we have established and implemented clear responsibilities for Health and Safety

6. We recognise that everybody who works with or for EH CIC is individually and collectively responsible for health and safety. However, specific responsibility for health and safety has been assigned to the Site Manager (see Part 3). We have appointed Richard Coates, Director at EH CIC, as the person with overall responsibility and oversight for health and safety.

7. Mr Coates is supported by the Project Officer and Site Manager, who are responsible for managing health and safety matters on a day to day basis; they may also be assisted by appointed personnel as necessary. The Site Manager will manage our health and safety programme, ensuring that all the essential elements of the system are implemented, monitored and reviewed. However, we are aware that we can only meet our objectives through the efforts of our support staff and participants, therefore, we have established clear lines of communication and encourage our personnel to cooperate with us in achieving our objectives We have established a clear policy on consultation and feedback

8 We recognise that the key to successful health and safety management is to ensure everybody is competent to carry out their responsibilities To this

end, we have developed and implemented a training policy based on the results of our risk assessments This defines who is responsible for training, and identifies what training each individual needs

GENERAL STATEMENT OF HEALTH AND SAFETY POLICY

9 It is our policy to ensure, as far as is reasonably practicable, the safety of all attendees and any other persons who may be directly affected by the activities of our projects

10 EH CIC will, as far as is reasonably practicable:

a) Aim to achieve compliance with legal requirements through good occupational health and safety performance

b) Provide adequate resources to implement this policy

c) Establish and maintain a safe and healthy working environment

d) Ensure that significant risks arising from work activities under our control are eliminated or adequately controlled.

e) Develop and implement appropriate occupational health and safety procedures, and safe working practices.

f) Include the management of health and safety as a specific responsibility of support staff at all levels.

g) Ensure this policy is understood and implemented throughout our activities.

h) Involve all individuals in health and safety decisions through consultation and cooperation

i) Maintain sites under our control in a condition that is safe and without risk to health

j) Regularly review compliance with the policy and the management system that supports it

k) Provide sufficient information, instruction and supervision to enable all individuals to avoid hazards and contribute to their own health and safety while attending EH CIC events

l) Ensure that support staff and all individuals receive appropriate training and are competent to carry out their designated responsibilities

ORGANISATION

11 The organisational chart below shows EH CIC arrangements for managing health and safety This document is provided purely for health and safety purposes and does not necessarily represent the organisation for other activities It is supported by the specific responsibilities detailed in Part 3

Directors

(Oversees Policy)

Project Manager

(Updates policy as required)

Site Manager (Implements the policy)

Support Staff

(Ensures that the policy is followed by other staff and participants)

Attendees

(Follow the policy and keep safe)

RESPONSIBILITIES FOR HEALTH AND SAFETY

12. The following responsibilities have been assigned to competent people to enable us to meet the objectives of our health and safety policy.

13. All accidents must be recorded on the EH CIC Incident/Accident report form

DIRECTORS EH CIC

14. They have overall responsibility for the formulation and implementation of EH CIC Health and Safety Policy, and in particular for:

a) Ensuring that the necessary arrangements are in place for managing Health and Safety effectively, and that the site manager and support staff are accountable for health and safety

b) Considering Health and Safety during the planning and implementation of projects strategy

c) Ensuring there are sufficient resources for meeting the objectives of the health and safety policy

d) Arranging consultation with all participants so that they are involved in designing and implementing relevant Health and Safety policy, and that this is an ongoing process

e) Including Health and Safety on the agenda of EH CIC meetings

f) Monitoring and reviewing Health and Safety performance across all projects, including investigation of accidents and near misses, learning from any incidents, and ensuring that the necessary amendments are made to policies, procedures and processes

g) Reviewing the objectives of the Health and Safety policy on an annual basis

PROJECT OFFICER

15 The Project Officer has overall responsibility for the formulation of, and assisting in the implementation of, the Health and Safety policy, and in particular for:

a) Ensuring that the necessary arrangements are in place for managing Health and Safety effectively, and that the site manager and support staff are accountable for health and safety

b) Considering health and safety during the planning and implementation of project strategy

c) Ensuring there are sufficient resources for meeting the objectives of the Health and Safety policy

d) Arranging consultation with all participants so that they are involved in designing and implementing relevant Health and Safety policy, and that this is an ongoing process.

e) Including health and safety on the agenda of EH CIC meetings.

f) Monitoring and reviewing Health and Safety performance across all projects, including investigation of accidents and near misses, learning from any incidents, and ensuring that the necessary amendments are made to policies, procedures and processes.

g) Reviewing the objectives of the Health and Safety policy on an annual basis

SITE MANAGER

16 The Site Manager is responsible for the day to day running of the projects This includes the management of Health and Safety, and ensuring that the objectives of the Health and Safety policy are implemented, in particular:

a) Ensuring that Health and Safety is considered prior to the implementation of new processes

b) Ensuring that suitable policies and procedures are provided and implemented to meet the objectives of the Health and Safety Policy

c) Ensuring that there is a training policy in place so that staff are competent for their respective roles, and their health and safety responsibilities

d) Ensuring that arrangements are in place for the elimination or control of risks in relation to Health and Safety

e) Ensuring suitable emergency arrangements are in place in relation to fire, accidents, and first aid

f) Ensuring suitable controls are in place for the effective management of visitors

g) Ensure that reports and recommendations provided by enforcement bodies, external consultants and other such bodies are evaluated and actioned without delay

h) Monitoring performance in relation to Health and Safety on the project, and preparing reports for the Directors of EH CIC

i) Reviewing accidents and near misses in relation to Health and Safety and reporting to the Directors of EH CIC on the outcome of these investigations

j) Informing the Trustees and Project Officer of any situation which may affect or incur adverse publicity for EH CIC and associated bodies.

SUPPORT STAFF

17. All support staff are responsible for assisting in the day to day running of the project, including meeting the objectives of the Health and Safety policy, in particular:

a) Monitoring and reviewing the implementation of the Health and Safety policy.

b) Ensuring that responsibilities for health and safety are clearly allocated, and that the correct level of competence and training is identified for each participant

c) Ensuring individuals under their control comply with relevant Health and Safety legislation, following approved procedures and systems of work

d) Ensuring that risk assessments are provided for all work activities, with the results of these assessments being implemented and communicated to participants

e) Ensuring that the arrangements for fire, first aid, accidents and emergencies are implemented

f) Ensuring that the Health and Safety management system is implemented

g) Ensuring that relevant policies, procedures, and safe working practices are provided

h) Ensuring that appropriate procedures are in place for the purchase, maintenance and use of work equipment, and that the Health and Safety aspects are fully assessed

i) Ensuring that contractors are competent for the work they carry out, to operate an effective permit to work system, and to monitor contractors’ performance

j) If required, ensuring personal protective equipment is provided, worn and maintained

k) Implementing the recommendations made by external auditors, enforcement officers and other relevant parties, within the timescales allocated

l) Ensuring that the arrangements for communication, cooperation and consultation are maintained

m) Investigating accidents and near misses to ensure that any improvements identified in relation to working practices can be implemented, and informing the Site Manager and Duty Person immediately of any significant failures

n) Monitoring Health and Safety standards on site at regular intervals to ensure that all actions are implemented

o) Ensuring that all participants receive adequate training, information, instruction and supervision to discharge to their specific Health and Safety responsibilities.

p) Promptly informing the Site Manager of any significant Health and Safety failure.

q) Ensuring that Health and Safety records and documentation are complete and are up to date.

PARTICIPANTS

18. It is the duty of all participants to take all reasonable care for both the health and safety of themselves and any other persons who may be affected by their acts or omissions on site They must also cooperate with the site manager, support staff, and others in fulfilling our objectives and statutory duties In particular, they must:

a) Comply with the training, information and instruction they have been given

b) Not attempt to carry out hazardous work or use hazardous machinery unless they have been trained and authorised to do so

c) Carry out their work safely and without undue risk to themselves, colleagues and others who may be affected by their actions, and not intentionally interfere with, misuse or ignore arrangements, controls and items provided for health and safety purposes

d) Check tools and equipment before using them, and not to use equipment which they know to be faulty

e) Ensure that any damaged equipment is reported immediately to the site manager/supervisor and remove it from service until it is repaired.

f) Not bring any equipment, tools, 2 way radios, etc onto site without first obtaining permission from their supervisor or the site manager

g) Conduct themselves in a responsible manner, be alert for hazards and refrain from any form of horseplay

h) Comply with the arrangements for emergencies and fire as they have been instructed

i) Use the personal protective equipment, clothing or safeguards provided and ensure that personal protective equipment is stored correctly and kept in good condition

j) Cooperate with the site management, colleagues, safety representatives and advisors promoting safe working practices

k) Keep their work areas tidy and clear of hazards

l) Report accidents, near misses and hazards they observe to their Site Manager and supervisor.

FIRE WARDENS

This position will only be applied if under tentage or in temporary accommodation.

19. In addition to any duties set out in this document or elsewhere, Fire Wardens are responsible for assisting in meeting the objectives of the health and safety policy, in particular:

a. Understanding the emergency procedures.

b Taking appropriate and effective action if a fire occurs

c Identifying hazards in the accommodation, recording and reporting their observations

d Ensuring that escape routes are kept clear and are available for use

e Checking that suitable and sufficient notices are displayed

f Ensuring that appropriate extinguishers are in place and are subject to regular maintenance

g Ensuring that fire alarms and emergency lights are checked and serviced

h If a fire is discovered, the fire wardens should:

i Ensure that the alarm has been raised

j. Check that the area has been made safe.

k Collect roll call registers

l Evacuate the building or area involved, and check that those with disabilities are assisted as detailed in their Personal Emergency Evacuation Plan (PEEP)

m Confirm that the fire service has been called

n. Go to the designated assembly point.

o Conduct a roll call

p Ensure all persons have been accounted for and remain in the roll call area until instructed otherwise

q. Report to the senior manager to confirm all persons are accounted for or report any persons missing.

FIRE WARDENS MUST NEVER PUT THEMSELVES AT RISK WHILE UNDERTAKING THEIR ROLE.

FIRST AID PERSONAL

20 In addition to any duties set out in this document or elsewhere, First Aiders are responsible for assisting in meeting the objectives of the health and safety policy, in particular: They must hold and be in date First Aid At Work and be certified by a recognised body

a Being familiar with the emergency procedures and ensuring suitable and sufficient notices are displayed detailing the procedures

b Maintaining a valid first aid at work certificate issued by an HSE approved first aid training centre or holding medical qualifications issued by relevant medical bodies

c Attending appropriate additional courses to maintain their expertise as required to remain up to date on the latest treatments

d Being aware of the various hazards likely to be the cause of injury and the appropriate first-aid treatment necessary

e Taking charge when someone is injured or falls ill, providing treatment or advice within the limits of their training and experience, and referring any cases of doubt to a hospital or doctor

f Checking that appropriate and sufficient first-aid boxes are sited about the premises and that they are properly stocked and maintained

g Checking that appropriate and sufficient eye wash facilities are located on site and that these are maintained

h Recording details of all accidents and treatments in the appropriate incident log

i Ensuring the site manager and all staff are apprised of all accidents and incidents to ensure the appropriate investigations can be completed

Name of person in charge

Site where incident/accident took place

Date of incident/accident

Name of injured person

Address of injured person

Nature of incident/injury and extent of injury

Describe what activity was taking place, i.e. excavation/geophys/wheelbarrowing etc.

Give full details of action taken during any first aid treatment and the name(s) of first-aider(s).

Were any of the following contacted?

What happened to the injured person following the incident/accident? E g , carried on with the session, went home, went to hospital etc

All of the above facts are a true record of the accident/incident

Signed: Date:

Name:

ETHOS HERITAGE CIC RISK ASSESSMENT FORM (Sample)

Establishment /Unit/Ship: High Hunsley Assessment No: 1 Assessment Date:

Section/Department: EH CIC H&S Assessment Type Archaeological Investigation Specific X Generic Record of Dynamic Assessment

Activity/Process: For EH CIC participants and support staff to assist

Assessor

Line Manager Acceptance (See Note 2)

Name: Diarmaid Walshe Name:

Rank/Grade: Director

Signature: Signed electronically

Rank/Grade:

Signature: Signed electronically

Risk Rating (Likelihood X Consequence ) (See Note 3) Management Plan Owne r Target Date Com p Date Lone Working Surv ey Tea m

Additional Controls (Each Control Measure is to be specific and managed) All have radios and visual checks

Residu 1 None 1 June 15 Heat Illness All Shade on site, Regular water breaks, early start, monitoring of personal by medical chain

Risk 2 Brief on heat illness during induction

(See Note 4) 1 June 15 Fall off cliff All Barrier tape on cliff edge, no working with 10 Metres of edge

1 Brief on hazard during induction

1 June 15 Drowning All No lone swimming, safety diver if underwate r survey is underway

1 June 14 Working with heavy tools All Full induction 2 Only to used under 1 June 14 13

1 Brief on sea and swim safety during induction

on use, no more that none person using them, no other in the trench, protective boots to be worn

Snakes and insects bites All Full brief on snakes and dangerous insects by medic, Medic on site at all times, no working without checking in known snake areas, Med Centre warned off in case they need to receive individuals

All Boots

be worn on site, point out trip hazards, barrier tape around hazards, medic on duty on site

the direction and instruction of trench supervisor

Line Manager Assessment Review (See Notes 2 and 5)

Review Date: June 23 Review Date: Review Date: Review Date:

Name: Walshe Name: Name: Name: Title Director Title Title Title Signature: Signed electronically Signature: Signature: Signature:

Notes:

1 If using a ‘Generic’ risk assessment, Assessors and Line Managers are to satisfy themselves that the assessment is valid for the task and that all significant hazards have been identified and assessed. If additional hazards are identified they are to be recorded and attached to the Generic assessment.

2 Line Managers are to note that they are responsible for production of the risk assessment and that they are signing to indicate that the risk assessment is suitable and sufficient and they consider the risks to be acceptable.

3 The matrix for the plan is as follows:

When recording the Risk Rating ensure that both the Likelihood and Consequence scores are included.

High Improve control measures; consider stopping work. Conducting work at this level of risk is to be reported up the Line Management / Command chain.

Medium Review control measures and improve if reasonably practicable to do so, consider alternative ways of working.

Low Maintain control measures and review if there are any changes.

4 Record the residual Risk Rating to demonstrate that the risk has been reduced to an acceptable level; record Likelihood and Consequence scores.

5 Risk Assessments are to be reviewed:

● Annually

● If there is reason to doubt the effectiveness of the assessment.

● Following an accident or near miss.

● Following significant changes to the task, process, procedure or Line Management.

● Following the introduction of more vulnerable personnel.

● If “Generic” prior to use.

ETHOS HERITAGE CIC EQUAL OPPORTUNITIES POLICY AND ACCEPTABLE BEHAVIOUR CODE.

References:

A The Equality Act 2010

B Health Act 2000

B EH CIC Personal Care Policy

C EH CIC Bullying Policy

Reviewed: 21/12/22

GENERAL

1 All those involved with EH CIC have the common aim of supporting our participants to achieve our shared objectives and ensure everybody has a positive experience We are committed to an active Equal Opportunities Policy and Acceptable Behaviour Code

2 All individuals are treated with respect and honesty It is easy to get lost and feel that you are ‘just a cog in the wheel’ The secret is to remember that each one of us is a unique and valuable part of EH CIC Relationships run more smoothly when people are valued as individuals in their own right

3. We engage with everybody equitably regardless of age, gender, gender identity, sexuality, sexual orientation, colour, ethnic or national origin, nationality, religion or belief, disability, disfigurement, marital or civil partner status, or political opinions. This applies to all participants, irrespective of socio-economic background.

4. We treat all participants with dignity and respect and expect colleagues to treat each other in the same way. We all have a responsibility not to indirectly support unfair behaviour by ignoring what is happening around us. It is EH CIC’s policy to promote an environment free from discrimination, harassment, and victimisation where everyone will receive equitable treatment. All decisions will be objective, free from bias, and based solely on individual need and benefit. In every set of circumstances we aim to find the ‘best fit’ between personal requirements and the project need.

5. All EH CIC staff, participants and visitors are required to adhere to the Equal Opportunities Policy and Acceptable Behaviour Code and the policies it refers to We all have a responsibility to protect our participants, some of whom are vulnerable, as well as protecting EH CIC’s reputation and aims in everything we do and say Ensure that you have thoroughly read, understood and are willing to act in accordance with the Equal Opportunities Policy and Acceptable Behaviour Code and the various policies embedded in it We want you to understand what is expected of everybody who participates in one of our projects and why this is important

WORKPLACE HARASSMENT

6 EH CIC strives to maintain an environment free of harassment, where all participants and visitors are respected In many cases, workplace harassment is a form of discrimination that is generally defined as any verbal or physical conduct that impacts on a protected characteristic such as race, gender, age or religious belief Workplace harassment is generally defined as any action that inappropriately or unreasonably creates an intimidating, hostile or offensive work environment Any action that would be construed as harassment will not be accepted in any form and should be reported immediately

SEXUAL HARASSMENT

7 Sexual harassment is an action that affects the dignity of individuals of any gender Sexual harassment includes, but is not limited to, demanding sexual considerations in exchange for benefits, threatening or taking adverse actions if sexual favours are not granted, unwelcome physical contact, or unwanted verbal approaches In all cases, report the incident to your supervisor or the site manager

SOCIAL MEDIA

8 EH CIC recognises that its participants may use blogs or social networking sites in their personal life These sites can be a useful and a fun way to keep in touch with friends and colleagues that you have met on EH CIC projects You should be aware that information posted on these sites is public and may be viewed by colleagues, the general public or the press You have general obligations to act in the best interests of EH CIC and its participants, to not breach the confidentiality or the relationship of trust and confidence that exists between you, the project,and other participants You are encouraged to consider carefully what you post as inappropriate comments could cause hurt to other participants, or damage to the site and/or project

DRINK AND DRUGS

9 The misuse of legal or illegal drugs and alcohol can create serious health and safety risks both on site and at other EH CIC events The possession, sale or use of illegal drugs, or being under the influence of such drugs, on EH CIC projects is prohibited Similarly, impairment from alcohol when on a EH CIC site or project is also prohibited It is important that cases of drug and alcohol misuse be brought to the attention of the site manager or staff immediately. We understand that some individuals may contend with substance misuse, this is defined as a medical issue and will fall outside these guidelines. The medical personnel must be informed of any such difficulties ahead of the project beginning.

SMOKE FREE POLICY

10. All EH CIC buildings, sites and projects are smoke free.. This means that smoking is not allowed anywhere on site, including accommodation and vehicles. All EH CIC participants should comply with the Smoke Free Policy.

COMPLAINTS PROCEDURE

11. We believe it is essential to create an environment in which individuals feel able to raise any matters of concern without fear of action being taken against them, in the knowledge that they will be taken seriouslyAll matters raised will be investigated appropriately and, as far as practicable, be kept confidential

12 EH CIC believes that any person with knowledge of wrongdoing should not remain silent We take all matters of malpractice, improper action, or wrongdoing very seriously and you are strongly encouraged to raise incidents or behaviours that are not in accordance with our policies, objectives and aims This should follow the procedure set out below:

13 Contact Site Manager. In the first instance, you should raise your concern with your site manager They have a responsibility to listen and respond to any matter that is of concern to you Concerns can be raised verbally or in writing They may be able to agree on a way of resolving your concern quickly and effectively

14 Contact Directors. If you feel that you cannot raise your concern with your site manager, for whatever reason, you should contact one of the Directors of EH CIC, who will consider the matter and, if appropriate, manage any investigation

15 Decisions. If it's believed a possible criminal offence has taken place the Police will be informed immediately and then we will be guided by the police in regard to what steps to take In other cases we will talk to both parties to address the issue to the satisfaction of the complainant We will ensure that the complaint feels safe, supported and kept informed of actions if any to be taken If we feel the action is justified we reserve the right to remove individuals from site

16 Appeals. Any action taken can be appealed to the board of directors in writing with a decision to be given no later than 48 hours after receiving the appeal To ensure transparency an independent party will be appointed to help in the process

ETHOS HERITAGE CIC SMOKE FREE POLICY

References

A The Smoke-free (Premises and Enforcement) Regulations 2006

Reviewed: 21/12/22

THE POLICY

1 On Sunday 1st July 2007, virtually all workplaces and substantially enclosed public areas in England became smoke-free by law Smoking is recognised as the greatest single cause of preventable illness and premature death in the UK, accounting for 106,000 deaths each year The regulations are not primarily about stopping people smoking, rather they are about making shared space smoke-free It is the policy of EH CIC that smoking, including E-Cigarettes, shall not be permitted in any EH CIC controlled projects, buildings, excavations or vehicles or in the areas that have been designated smoke free that are external to buildings

2 This also policy also covers the use of E-Cigarettes

3 All EH CIC controlled projects will display the following notice fixed in a prominent position NO SMOKING. IT IS AGAINST THE LAW TO SMOKE IN THIS AREA. All EH CIC controlled vehicles will display a No Smoking sign, which carries the international No Smoking symbol.

4. This policy forms part of the EH CIC Health and Safety Policy and the Equal Opportunities Policy and Acceptable Behaviour Code, and responsibility for its implementation will be as for that policy.

5. The use of electronic cigarettes is prohibited in the same way as smoking. While we recognize that these may be useful aids to those wishing to give up smoking, we have taken the view that e-cigarettes could undermine the policy of banning smoking in the workplace as it gives the impression of normalising smoking in the workplace.

OPERATION OF THE POLICY

6 EH CIC believes that this policy will be most effective if it operates with the consent and agreement of all support staff and attendees EH CIC will therefore attempt to achieve the aims of the policy through support, information and persuasion However, EH CIC must point out that smoking in any of its buildings, projects and/or vehicles will be a breach of the law Any such breaches of the law will also be breaches of the policy and may therefore lead to possible civil action

7 A designated smoking area will be allocated for smokers, including the operation of E-Cigarettes, on all sites and projects

RESOLUTION OF DISPUTES

8 Disputes arising between individuals about the application of this policy will be resolved by the site manager with the assistance, where appropriate, of their staff

MONITORING

9 The Policy will be subject to regular monitoring

10 Its effectiveness and application will be reviewed as required by the Directors, EH CIC

ETHOS HERITAGE CIC PERSONAL CARE POLICY

References:

A EH CIC Equal Opportunities Policy and Acceptable Behaviour Code

Reviewed: 21/12/22

GENERAL

1 EH CIC Participant Care Policy Statement makes it clear that the care and welfare of all who take part in our events is a key focus of EH CIC responsibility Considering the number of participants, some of whom have specific requirements, and the duration and intensity of some of the projects, our pastoral care has to be particularly effective and efficient Supervisory and pastoral care firmly sits in the moral component of our obligations to our participants, it is underpinned by a caring ethos and is achieved through good leadership and high standards of care Effective supervisory care relies on everyone, we must all have the moral courage to highlight something which we feel is wrong, could be improved upon, or may need to be adapted

2 This directive is based on the outcome of our comprehensive Risk Assessment (RA) including an Individual Care Plan (ICP), taking into account both individual vulnerability and risk factors for all attending. It considers our legal and moral obligations to our support staff and attending participants, to ensure that their attendance is a positive experience.

3. The (ICP) documents will be reviewed by the attending medical staff and updated as necessary. All support staff, must adhere to this directive and, in addition, ask for advice from the attending medical staff as required

4. It’s assessed that individuals are most likely to feel pressure at the following points of the project:

a. Arrival. Attending a new event with unknown people can cause anxiety as well as excitement. These intense emotions could exacerbate any welfare issues that the individual already experiences, and they may find that these issues are intensified in the short term. Furthermore, those who arrive late may feel that they have missed something important, or be unsure of what is happening These individuals may be at greater risk of stress and disconnection

b First 3 days (F3D) The F3D is intense for everyone taking part, whether staff or participants Many people will be taking part for the first time and may be unsure of themselves and others This, combined with the stresses of learning new skills in a new environment, can be particularly challenging, therefore, everyone will need a period of training and personal support Anybody who is struggling should be referred to EH CIC medical or senior staff and be made aware of the available Welfare and Support Services

c Personal Conflict At an already stressful time, any problems or worries can be magnified by personal conflicts between individuals The relevant EH CIC staff should be notified of such conflicts so that trained individuals can mediate and bring about a timely resolution

d New Skills Some individuals may struggle to learn the skills required to effectively take part in the project These individuals will be supported and tutored to ensure that they feel that they can ask for help and direction throughout their time on site

e Education Not everybody learns in the same way Every effort will be made to understand each individual’s learning style so that every participant benefits from their time on the project

f Overseas Travel EH CIC may travel to projects held outside the UK For some this will be their first time travelling alone, which may cause feelings of stress and self-doubt Support and reassurance will be offered to help all individuals feel welcome and settled

g Project Many archaeology projects involve working outside in all weathers This can prove challenging as most people aren’t used to this kind of physical exertion Support staff will be on-hand to monitor and ensure that individuals do not overstretch themselves

h Additional Activities Our activities are designed to be fun but are also challenging, both physically and mentally Support staff will encourage everyone to take part in such activities, offering extra support to those who find it difficult to interact with others

PRE-ARRIVAL AND ARRIVAL PROCEDURES

5 Induction All staff and participants will receive an induction which will include details on how to raise any concerns or issues experienced on-site This briefing will be held on the first morning after arrival As this is a critical event for the individuals taking part, please remember that first impressions count Whilst all support staff must demonstrate a sympathetic and professional attitude to all attendees during their time on-site, this is particularly important on their first day Whilst attending the induction, participants will fill in their attendance form which contains their personal details such as address, next-of-kin, and medical issues These forms will be held in a secure location and can only be accessed by the site manager and welfare staff.

6. Complaints Procedure. All staff and participants will be made aware of the complaints procedure. All individuals are to be briefed so they fully understand where to find the relevant information and who they can speak to about any concerns.

7. Emails. An initial email from EH CIC will be sent to all individuals attending, which will include an explanation of our Supervisory Care Regime (SCR) as well as our other policies. The email will be circulated ahead of the project starting. Please be aware that it is the participant’s responsibility to familiarise themselves with the policies etc. ahead of attending the project, and all participants will be asked to sign a document stating that they have read and understood the pertinent paperwork.

. SUPERVISORY - RATIOS.

8 Procedure: All participants require 24-hour access to at least one member of the support staff As this function can currently only be provided “on call”, participants must read the joining instructions and attend the induction brief which will detail how to contact the duty welfare staff

a There is to be a designated person “on call” 24/7

b First Aid support “on call” 24/7

c These personnel will remain sober and alert during their time on-duty

D Details of the duties and responsibilities of each of the above are contained in EH CIC policies and joining instruction

SUPPORT AND STAFF RESPONSIBILITIES

9 Primary Supervisory Staff. These are the Site Manager, Site Director,and the EH CIC senior person attending They are responsible for the continuous (24hr) supervision of the participants whilst attending the project and will be the first point of contact for any welfare concerns

10 Secondary Supervisory Staff. These are the Support Staff who, although not responsible for the supervision of participants outside of site hours, will have built meaningful relationships with the participants They are likely to be the first point of contact for supervisory care concerns

11 Tertiary Supervisory Care. Underpinning all levels of care is a network of proactive agencies and individuals who provide a secure support system for the participants to raise issues outside of the normal channels These include:

a EH CIC Welfare Support (WS) WS is responsible for the coordination of all primary welfare advice and the delivery of Welfare to participants. The WS is also required to build good working relationships and contacts with the internal and external agencies involved with the project.

b. Charities Support Workers (CSW) In the event of charities providing participants, CSWs will attend to offer support and a point of contact with the charity They should also be prepared to act as a mediator in any issues raised by their participants, and be prepared to use personal judgement in advising on suitable courses of action

SUPERVISORY CARE – GENERAL

12. Discipline. All participants and support staff have a responsibility to have knowledge of our policies, and the rules which govern our events and projects. This guidance underpins our projects and provides the framework in which we provide a safe space for all attendees. It is everyone’s responsibility to maintain and uphold our high standards of discipline and have the courage to act when they recognise an issue.

13. Actions if Rules Are Broken. Participants may be asked to leave the site only on the direction of the Project Officer. Being asked to leave the site is a last resort in cases where no agreement can be made or if the transgression is too great for the individual to remain on the project. Such incidents will be dealt with by the Project Officer and the Directors.

14. Allegations Against Support Staff. Any allegations of mistreatment or improper conduct, including abuse or breach of policies, will be dealt with by the senior EH CIC representative and the Protection Officer Involved individuals may be asked to leave the site whilst the incident is investigated If staff are found to be in breach of our rules and policies, they will be removed from their position and asked to leave the project

15 Post-Traumatic Stress Disorder (PTSD)/ Mental Health Issues Some participants may be experiencing PTSD or Mental Health Issues Welfare staff will be aware of these individuals, and will provide support as necessary

16 Drug Abuse EH CIC has a zero-tolerance policy towards illicit drug use All staff and participants will be reminded of this policy while attending the project It is essential that support staff are aware of the signs of substance misuse and follow policy if such signs are encountered

Bullying and Harassment Bullying and harassment will not be tolerated on any EH CIC project Any instances of bullying or harassment must be reported promptly to the Project Officer or site staff, and may result in a formal investigation by the police Note that any Equality & Diversity issues, including all instances of bullying, must be recorded and reported to the Protection Officer and Project Officer immediately EH CIC has specific policies regarding these issues, which can be found at the EH CIC Equal Opportunities Policy and Acceptable Behaviour Code

17 Deliberate Self-Harm (DSH) and Suicide Statistically people who have attempted suicide or DSH in the past are 60 – 100% more likely to attempt suicide again It follows that EH CIC Welfare Officers must be particularly vigilant and support those at risk of self-harm and suicide Threats of, or actual attempts at, suicide and self-harm are to be managed in accordance with the EH CIC Welfare Policy

18 Gender All female, female presenting, or AFAB participants are to be made aware that they can speak with female staff members about any personal or welfare issues, if they are more comfortable doing so EH CIC supports diversity and endeavours to provide a high level of support and understanding to all participants, regardless of gender

GOOD PRACTICE AND PROCEDURES

19 At Risk Handovers Pertinent information about participants who are attending through other organisations must be passed to the Welfare Officers This is to ensure that the individual receives the correct level of support from arrival Where necessary, a welfare report must be produced and provided to the Welfare Officers, with any concerns clearly outlined

20. Vulnerable Individuals. Some individuals may face discrimination due to protected characteristics. The EH CIC Equal Opportunities Policy and Acceptable Behaviour Code contains our policies for supporting those who identify as having protected characteristics, and the policies for dealing with those who cause harm through their speech or behaviour.

21. The Right to Leave. All staff and participants have a right to leave at any time, however, responsibility for changes in attendance will lie with the individual. Where a vulnerable participant wishes to leave, our Duty of Care must be taken into account.

22. Incident Reporting. All serious incidents, especially those involving criminal incidents, bullying, harassment, dangerous practices, and other serious issues must be reported to the Protection Officer for the project. It is the responsibility of the Protection Officer to inform the directors of EH CIC and other relevant agencies.

23. Learning Ability. Some participants may find learning new skills to be stressful. Support Staff must be mindful when teaching and mentoring that everybody has different learning styles and learning speeds All tuition should be individualised to the learner

25 Injury Participants must inform the Support Staff of any injuries that they sustain Support Staff must record any injuries, accidents, or near misses in the Accident Book and notify the First Aider as required Non-freezing cold or heat injuries should be reported at the earliest stage, advice can be sought from the Medic or First Aider

26 Personal Administration. Matters relating to hygiene and self-neglect should be monitored and handled in a sensitive manner

27 Finance. To ensure that participants do not face financial hardship or budgeting issues, Support Staff should be aware of any financial irregularities within the cohort, and report any concerns to senior staff Participants will be made aware of any costs related to attendance before arriving on the site, but are advised to bring a personal allowance for sundries during their stay

28 Communications. Good contact and communication is fundamental to the efficient running of the project All individuals will be given the contact details of the key personnel, including the necessary support staff

29 E-Security. All participants will be given a basic brief regarding internet safety and consent around the sharing of information on social media platforms

30 Supervision Support staff will be on-hand throughout the project to offer assistance, advice and training

31 Next of Kin (NOK) All participants must supply their Next of Kin information, this can be done prior to arrival or on the individual’s first day on site

32 Booking in and out procedures Participants and visitors will be required to sign in and out of site

33 Meals There will be a minimum of two breaks a day, depending on weather conditions Support staff will encourage participants to stay hydrated and to consume enough food to maintain their energy throughout the day’s activities

MANAGEMENT AND DUTIES

34 Care and Welfare for staff and participants The Directors of EH CIC are responsible for ensuring that these policies reflect current legislation and Best Practice The senior staff on site are responsible for ensuring that these policies are adhered to in all situations

35. Advice. All participants will be provided with the contact details of key staff and will be advised of how to seek support for a range of issues.

DIRECTORS SUMMARY

35. We welcome participants from a wide range of backgrounds, each with a unique skill set. Our objective is to develop each participant’s potential alongside supporting communities to engage with heritage. Wellbeing, education and welfare are at the heart of what we do. Our support staff work hard to ensure that each participant enjoys their time on site, develops a sense of purpose,and goes hom feeling that they have achieved something.

36. This Handbook outlines how seriously we take our Duty of Care, to both our participants and our staff We believe that these policies and procedures form a solid basis on which to build our projects We all have a part to play in ensuring we have a comprehensive network of support and care in our communities We commit to remaining up-to-date with legislation and developing our projects in line with Best Practice in both Archaeology and Health and Social Care

ETHOS HERITAGE CIC SAFEGUARDING AND PROTECTION OF CHILDREN

References:

A The Children Act 1989

B Safeguarding Vulnerable Groups Act 2006

Reviewed: 21/12/22

SUMMARY

1 EH CIC recognises the duty of care to safeguard and promote the welfare of children and young people under the age of 18 EH CIC is committed to ensuring that its safeguarding practice reflects statutory responsibilities and government guidance, and that its policies comply with best practice and statute requirements

WELFARE AIMS

2 This policy recognises that the welfare and interests of children is paramount in all circumstances It aims to ensure that regardless of age, ability, gender, race, religion or belief, sex, sexual orientation, or socio-economic background, those under the age of 18:

● have a positive and enjoyable experience of heritage in a safe environment

● are protected from abuse whilst participating in or activities

WHAT IS ABUSE

4 Abuse may be the result of a single act or repeated acts It may be unintentional It may be an act of neglect or a failure to act. There are many forms of abuse including:

● Physical abuse

● Emotional abuse

● Sexual abuse

● Neglect and acts of omission

● Financial abuse

● Discriminatory abuse

● Institutional abuse

OUR RESPONSIBILITY

3 EH CIC recognises that children who identify with certain protected characteristics can be particularly vulnerable to abuse We accept the responsibility to take reasonable and appropriate steps to ensure their welfare whilst they are participating in our projects

PROCEDURES

4 As part of our safeguarding policy EH CIC will:

● promote and prioritise the safety and wellbeing of children and young people

● ensure everyone understands their roles and responsibilities in respect of safeguarding and is provided with appropriate learning opportunities to recognise, identify and respond to signs of abuse, neglect and other safeguarding concerns relating to children and young people

● ensure appropriate action is taken in the event of incidents/concerns of abuse and support provided to the individual/s who raise or disclose the concern

● ensure that confidential, detailed and accurate records of all safeguarding concerns are maintained and securely stored

● prevent the employment of unsuitable individuals

● ensure robust safeguarding arrangements and procedures are in operation

● ensure staff are trained in best practice and understand their statue and legal obligations

CHARACTERISTICS

5 The following characteristics may, in some circumstances place an individual more at risk of harm or abuse

● Not having mental capacity1 to make decisions about their own safety or other day to day issues -including having fluctuating mental capacity associated with mental illness and acquired brain injury

● Communication difficulties

● Physical dependency – being dependent on others for personal care and activities of daily life.

● Low self-esteem.

● Experience of abuse.

● Experience of substance abuse.

● Been exposed to porngraphy

● Been groomed for serial gratification or financial advantage

RISK FACTORS

6 The following factors about a situation may make someone more at risk of harm or abuse:

● Being cared for in a care setting where they are more or less dependent on others

● Not getting the right amount or the kind of care they need

● Living with a family at risk

● Isolation and social exclusion

● Stigma and discrimination

● Lack of access to information and support

● Being the focus of anti-social behaviour

1Being unable to understand the implications of their situation and the risks to themselves, take action themselves to prevent abuse, participate to the fullest extent possible in decision making about interventions involving them, be they life-changing events or everyday matters (Mental Capacity Act 2005)

RECOGNITION AND INDICATORS OF CHILD ABUSE

7. The ability to identify the signs and symptoms of abuse in any given situation is likely to depend on the nature of the relationship with the child or young person in question. Personnel involved in support on our projects should think in terms of the physical and behavioural signs, and the other factors associated with the category of abuse.

● Physical signs - What physical signs of abuse may be evident on the body of the child or young person at risk?

● Behavioural signs - When you think about the behaviour of the vulnerable child, young person or their caregiver, does it add to your concerns or lessen them?

● Other factors associated with the abuse - What do you know about the history of the child, young person, their family or caregivers? Does this information add to or detract from your concern?

RESPONSIBILITIES

8 EH CIC must ensure that our staff and participants are familiar with safeguarding policy and procedures Safeguarding, however, is everyone’s business and individuals have a moral and legal responsibility to ensure the safety of vulnerable children and young people who may be at risk

MAINTENANCE OF RECORDS

9 Accurate records must be maintained for the child or young person being supported, including age, date of birth, address, contact details and emergency contacts, including Next of Kin

WHAT TO DO IF YOU SUSPECT ABUSE

10 If you suspect abuse, remember, you have a duty of care to take action A concern may be a direct disclosure from the child or young person at risk, or a concern raised by others It may be an observation of the behaviour of the child or young person at risk or the behaviour of another If concerned, you should do the following:

● Act to protect the child at risk This is best achieved by early reporting to the appropriate agency (in extreme circumstances this may be the police or the local authority) The local NHS can give advice on the appropriate actions

● Deal with immediate needs and ensure that the child or young person is, as far as is practicable, central to the decision making process EH CIC staff must be aware that it is not their role to investigate suspected abuse, this is the job of the appropriate authority

● Make a referral to the local Social Services Department if abuse is suspected and report the abuse to the senior EH CIC person on site.

● Record the events factually, without personal judgements or opinions

RECORDING CONCERNS

11. It is vital to maintain a record of any concerns that may be raised about an individual – this includes a record of the action taken in response. These need to be reviewed regularly as it may be possible to see patterns of behaviour emerging, which may indicate episodic or cumulative forms of abuse.

REPORTING CONCERNS

12 Any safeguarding concerns must be reported without delay Incidences of suspected or potential abuse must be formally raised with senior EH CIC staff All staff on site must be aware that there may also be a legal obligation to report concerns to social services or the police No one should ever go home at the end of the day without reporting a concern If suspicions of abuse are mentioned by other people, they must be encouraged to report this at the earliest opportunity All staff must be aware that their first responsibility is to the child or young person and not to their colleagues or the organisation

INDEPENDENT REPORTING

13 It is important that all staff have an independent means to report concerns in confidence outside of their chain of command This is to ensure that information is not lost and that all concerns are appropriately followed up The initial point of contact should always be the senior EH CIC person on site, but if personnel are uncomfortable with this then an alternative route should be taken They should contact the local police, local social services or the local NHS

COOPERATION

14. Those providing support to children at risk need to be aware that they will be required to cooperate with investigations undertaken by Children’s Social Care or other agencies. Where process allows, regular updates should be facilitated.

SAFE RECRUITMENT PROCEDURES

15 Staff that have regular or unsupervised contact with participants during the course of their work will require Disclosure Barring Service (DBS) certificates (formerly CRB checks) Guidance on the need for these checks and the procedures to be applied can be found in EH CIC policies on safeguarding vulnerable groups An accurate database of staff showing their DBS clearance and dates must be kept and should be regularly reviewed Where charitable staff and subcontractors are engaged in on EH CIC projects, confirmation of DBS checks should be requested All staff should be qualified to Level 3 Safeguarding

AWARENESS OF POLICY

16. These policies and procedures will be widely promoted and are mandatory for everyone involved in EH CIC. Failure to comply with the policies and procedures will be addressed without delay and may ultimately result in dismissal/exclusion from the organisation and or projects.

TRAINING

17. Personnel who are responsible for managing the welfare or recovery activity of participants will be trained by the EH CIC Safeguarding Instructor. This course will ensure a base line of skills and knowledge to support our participants. EH CIC will maintain records of those staff who have completed the online training course.

SAFEGUARDING OFFICER

19 To ensure compliance with the above policy, EH CIC has appointed Emma Samuel as the Protection and Safeguarding Officer She will ensure policies are adhered to and should be the first point of contact for any concerns that may arise

MONITORING

20 The policy will be reviewed a year after development and then every three years, or in the following circumstances:

● Changes in legislation and/or government guidance

● As required by the Local Safeguarding Children Board, partners bodies and EC CIC Directors

● As a result of any other significant change or event

ETHOS HERITAGE CIC SAFEGUARDING VULNERABLE ADULTS POLICY

References:

A Mental Capacity Act 2005

B Safeguarding Vulnerable Groups Act 2006

Reviewed: 21/12/22

INTRODUCTION

1. EH CIC is committed to creating a safe environment for all groups and participants. This means that everyone working with vulnerable participants must fully understand their safeguarding duties. Safeguarding covers a wide range of practices and responsibilities. We all share a responsibility to treat the people we support with respect, and to behave towards them in a way that we would want to be treated ourselves. This means that we must always act in a way that is best for the individual – not for our convenience or the convenience of the organisation.

AIM

2 The aim of this policy is to provide clear information on roles, responsibilities and the procedures to be applied in relation to safeguarding for all our participants

ADULTS AT RISK- DEFINITION

3 An ‘Adult at Risk’ (sometimes also referred to as a vulnerable adult) is someone who may be in need of community care due to a mental health problem, substance abuse, learning disability, physical disability, age or illness2 As a result, they may find it difficult to protect themselves from abuse

WHAT IS ABUSE

4 Abuse may be the result of; a single act or repeated acts It may be unintentional It may be an act of neglect or a failure to act There are many forms of abuse including:

● Physical abuse

● Emotional abuse

● Sexual abuse

● Neglect and acts of omission

● Financial abuse

● Discriminatory abuse

● Institutional abuse

2 Defined by the Department of Health as:

‘A person aged 18 years or older who is or may be in need of community care services by reason of mental or other disability, age or illness; and who is or may be unable to take care of him or herself, or unable to protect him or herself against significant harm or exploitation’

CHARACTERISTICS

5. The following characteristics may, in some circumstances place an individual more at risk of harm or abuse.

● Not having mental capacity3 to make decisions about their own safety or other day to day issues -including having fluctuating mental capacity associated with mental illness and acquired brain injury.

● Communication difficulties.

● Physical dependency – being dependent on others for personal care and activities of daily life.

● Low self-esteem.

● Experience of abuse

● Childhood experience of abuse

RISK FACTORS

6 The following factors about a situation may make someone more at risk of harm or abuse:

● Being cared for in a care setting where they are more or less dependent on others

● Not getting the right amount or the kind of care they need

● Living with a family at risk

● Isolation and social exclusion

● Stigma and discrimination

● Lack of access to information and support

● Being the focus of anti-social behaviour

● Another person ‘unofficially’ managing a vulnerable adult’s finances on a daily basis

RECOGNITION AND INDICATORS OF ADULT ABUSE

7. The ability to identify the signs and symptoms of abuse in any given situation is likely to depend on the nature of the relationship with the adult in question. Personnel involved in support on our projects should think in terms of the physical and behavioural signs, and the other factors associated with the category of abuse.

● Physical signs - What physical signs of abuse may be evident on the body of the adult at risk?

● Behavioural signs - When you think about the behaviour of the vulnerable adult or their carer, does it add to your concerns or lessen them?

3Being unable to understand the implications of their situation and the risks to themselves, take action themselves to prevent abuse, participate to the fullest extent possible in decision making about interventions involving them, be they life-changing events or everyday matters (Mental Capacity Act 2005)

● Other factors associated with the abuse - What do you know about the history of the adult, their family or carers? Does this information add to or detract from your concern?

RESPONSIBILITIES

8. EH CIC must ensure that our staff and participants are familiar with safeguarding policy and procedures. Safeguarding, however, is everyone’s business and individuals have a moral and legal responsibility to ensure the safety of vulnerable adults who may potentially be at risk.

MAINTENANCE OF RECORDS

9 Accurate records must be maintained for adults being supported, including age, date of birth, address, contact details and emergency contacts, including Next of Kin

WHAT TO DO IF YOU SUSPECT ABUSE

10. If you suspect abuse, remember, you have a duty of care to take action. A concern may be a direct disclosure from the adult at risk, or a concern raised by others. It may be an observation of the behaviour of the adult at risk or the behaviour of another. If concerned, you should do the following:

● Act to protect the adult at risk This is best achieved by early reporting to the appropriate agency (in extreme circumstances this may be the police or the local authority) The local NHS can give advice on the appropriate actions

● Deal with immediate needs and ensure that the person is, as far as practicable, central to the decision making process. EH CIC staff must be aware that it is not their role to investigate suspected abuse, this is the job of the appropriate authority.

● Make a referral to the local Social Services Department if abuse is suspected and report the abuse to the senior EH CIC person on site

● Record the events factually, without personal judgement or opinion

RECORDING CONCERNS

11. It is vital to maintain a record of any concerns that may be raised about an individual – this includes a record of the action taken in response. These need to be reviewed regularly as it may be possible to see patterns of behaviour emerging, which may indicate episodic or cumulative forms of abuse.

REPORTING CONCERNS

12 Any safeguarding concerns must be reported without delay Incidences of suspected or potential abuse must be formally raised with senior EH CIC staff All staff on site must be aware that there may also be a legal obligation to report concerns to social services or the police No one should ever go home at the end of the day without reporting a concern If suspicions of abuse are mentioned by other people, they must be encouraged to report this at the earliest opportunity All staff must be aware that their first responsibility is to the adults they support and not to their colleagues or the organisation

INDEPENDENT REPORTING

13. It is important that all staff have an independent means to report concerns in confidence outside of their chain of command. This is to ensure that information is not lost and that all concerns are appropriately followed up. The initial point of contact should always be the senior EH CIC person on site, but if personnel are uncomfortable with this then an alternative route should be taken. They should contact the local police, local social services or the local NHS.

COOPERATION

14 Those providing support to adults at risk need to be aware that they will be required to cooperate with investigations undertaken by Adult Health and Social Care or other agencies Where process allows, regular updates should be facilitated

SAFE RECRUITMENT PROCEDURES

15 Staff that have regular or unsupervised contact with participants during the course of their work will need Disclosure Barring Service (DBS) certificates (formerly CRB checks) Guidance on the need for these checks and the procedures to be applied can be found in EH CIC policies on safeguarding vulnerable groups An accurate database of staff showing their DBS clearance and dates must be kept and should be regularly reviewed Where charitable staff and subcontractors are engaged in on EH CIC projects, confirmation of DBS checks should be requested All staff should be qualified to Level 3

Safeguarding

TRAINING

16. Personnel who may be responsible for managing the welfare or recovery activity of participants will be trained by EH CIC Safeguarding Instructor. This course will ensure a base line of skills and knowledge to support our participants. EH CIC will maintain records of those staff that have completed the online training course.

PROTECTION OFFICER

17 To ensure compliance with the above policy, EH CIC has appointed Emma Samuel as the Protection Officer She will ensure policies are adhered to and should be the first point of contact for any concerns that may arise

CONCLUSION

17 It is a fundamental right of every person to live free from harm and abuse EH CIC and its partner bodies must act together to protect participants from abuse Everyone has a legal obligation to report suspected or actual acts of abuse without delay Responses to any adult at risk who may be experiencing abuse should be proportionate, timely, professional and ethical. EH CIC Directors and those within partner organisations must act to ensure that the importance of safeguarding is understood by everyone and that records of concerns and subsequent actions are maintained.

ETHOS HERITAGE MEDICAL RISK ASSESSMENT FORM

This form is the obligatory risk assessment which must be completed for individuals who have medical conditions that may put them at risk while taking part in activities The form is to be used to provide a risk assessment for an individual and subsequent restriction while taking part in event activities

The assessment requires careful consideration of all information available in regard to the individual's limitations and the risk they may represent The validity of the Risk Assessments is enhanced by discussion with the Directors and the EH CIC Medical Person or designated person The form does not need to be completed by the medical chain but must be signed by a Director or a person designated by them. A signed copy of the form is to be held in the individual's personnel file while taking part and one provided to the individual, the site director and protection officer. The individual must have the outcome of the risk assessment explained to them. The form will be held securely during the event and destroyed at the end.

. Personal information to filled in full

Title: Forename: Surname:

Occupation DOB:

To be completed by Project Director or designated person

1. Details of activities - complete all headings:

Project name:

Project length:

Locations:

Role:

Physical demands of role:

Accommodation type: Single Rooms: ☐ Shared Rooms: ☐ Tents: ☐ Field Conditions: ☐

Terrain: Flat: ☐ Uneven: ☐ Cross Country: ☐

Time of year: Spring: ☐ Summer: ☐ Autumn: ☐ Winter: ☐

Climate risk: Hot Conditions ☐ Cold Conditions ☐ Wet Conditions ☐

Other considerations:

2 Other considerations; has the individual taken part in events before? If so, was their experience positive? Were any concerns or issues raised?

Previous events- dates/length/location:

Any issues: Yes ☐ No ☐ State:

Other factors:

Concerns: Yes ☐ No ☐

Medical facilities and threats

Location based during project:

Access to hospital treatment: Yes ☐ No ☐

MHT available: Yes ☐ No ☐

Threats during project:

Weather: Yes ☐ No ☐ MHT Triggers: Yes ☐ No ☐ , State

Unsuitable ground: Yes ☐ No ☐ Unsuitable facilities: Yes ☐ No ☐ Requires helper: Yes ☐ No ☐

Manual lifting: Yes ☐ No ☐ Heavy digging: Yes ☐ No ☐ Disable friendly: Yes ☐ No ☐

4 The CIC risk assessment for this specific project should be read and if the participant is approved, the implications assessed as follows:

Summary of advice on how individual’s issues should be managed:

Can this can be achieved:

What additional resources, if any are required:

5 All risk assessments should be discussed by the command structure for the project prior to it commencing:

Date of meeting:

Record any decisions:

Record advice of medical officer provided:

6. Any restrictions required should be documented (e.g. no digging, no heavy lifting, warm working environment, etc) This section should be used to demonstrate awareness of medical issues that may put the participants at risk of harm:

Restrictions placed to ensure sustainability during the project:

7. Recommendation to trustees of risk of putting the individual on the project:

At

☐ (recommend alternative role considered)

8

If recommendation is to accept risk, indicate limitations:

Limitations and conditions placed on the individual:

9. Assessment completed by:

10. Site Director EH CIC, decision on risk of taking individual in specified role

Accept on Project ☐

13. Completed by:

ETHOS HERITAGE CIC MEDIA CONSENT FORM

Wish to engage with the media Yes No

NAME:

CONTACT DETAILS:

TELEPHONE:

EMAIL –

Please tick to confirm if you give consent for any pictures taken to be used for marketing purposes.

- Yes

- No

Comments:

ETHOIS HERITAGE CIC PRIVACY POLICY

References:

A Data Protection Act 2018

Reviewed: 21/12/22

1 INTRODUCTION

1 1 We are committed to safeguarding the privacy of our website visitors and service users

1 2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data

1 3 We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website OR by using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy

1 4 Our website incorporates privacy controls which affect how we will process your personal data

By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information You can access the privacy controls via Ethos Heritage CIC (wdhuk com)

1 5 In this policy, "we", "us" and "our" refer to EH CIC For more information about us, see Section 13

2. WHO THIS COVERS

2 1 This document covers all data held by EH CIC

3. HOW WE USE YOUR PERSONAL DATA

3.1 In this Section 3 we have set out:

(a) the general categories of personal data that we may process;

(b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;

(c) the purposes for which we may process personal data; and

(d) the legal bases of the processing

3 2 We may process data about your use of our website and services ("usage data") The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use] The source of the usage data is our analytics tracking system This usage data may be processed for the purposes of analysing the use of the website and services The legal basis for this processing is consent and our legitimate interests, namely monitoring and improving our website and services

3 3 We may process data that you provide to us The data may include your name and email address The source of the account data is the application form to join or take part in our projects or membership The data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of

our databases and communicating with you The legal basis for this processing is consent] ad our legitimate interests, namely the proper administration of our website and project

3 4 We may process your information included in your personal profile on our website or application forms (Personal Data). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details The profile data may be processed for the purposes of enabling and monitoring your use of our website and projects The legal basis for this processing is consent and our legitimate interests, namely[the proper administration of our website and projects

3 5 We may process your personal data that are provided in the course of the use of our services] ("service data") The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you The legal basis for this processing is [consent our legitimate interests, namely the proper administration of our website and business

3 6 We may process [information that you post for publication on our website or through our projects ("publication data") The publication data may be processed for the purposes of enabling such publication and administering our website and projects The legal basis for this processing is consent and our legitimate interests, namely [the proper administration of our website and projects

3 7 We may process information contained in any enquiry you submit to us regarding our services and projects ("enquiry data") The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services/projects to you] The legal basis for this processing is consent

3.8 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website ("transaction data") The transaction data may include your contact details, your card details and the transaction details The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions The legal basis for this processing is [the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and projects

3 9 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data") The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters The legal basis for this processing is consent

3 10 We may process information contained in or relating to any communication that you send to us ("correspondence data") The correspondence data may include the communication content and metadata associated with the communication Our website will generate the metadata associated with communications made using the website contact forms The correspondence data may be processed for the purposes of communicating with you and record-keeping The legal basis for this processing is our legitimate interests, namely the proper administration of our website, projects and communications with users

3 11 We may process any of your personal data identified in this policy where necessary for [the establishment, project or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure The legal basis for this processing is our legitimate interests, namely [the protection and assertion of our legal rights, your legal rights and the legal rights of others]

3 12 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining

professional advice The legal basis for this processing is our legitimate interests, namely the proper protection of our charity against risks

3 13 In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person

3.14 Please do not supply any other person's personal data to us, unless we prompt you to do so and you have their consent

4. PROVIDING YOUR PERSONAL DATA TO OTHERS

4.1 We may disclose your personal data to any parts of our company (this means our subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.

4.2 We may disclose your personal data to our insurers and/or professional advisers] insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, project or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4.3 Financial transactions relating to our website and services handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

4 4 We may disclose your enquiry data to one or more of those selected third party suppliers of goods and services for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party's use of your personal data.

4 5 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, project or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

5 INTERNATIONAL DATA TRANSFER TO OTHERS

5 1 In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA)

5 2 We have offices and facilities only in the UK The European Commission has made an "adequacy decision" with respect to the data protection laws of each of these countries Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission

5 3 The hosting facilities for our website are situated in the UK

5 4 You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world We cannot prevent the use (or misuse) of such personal data by others

6. RETAINING AND DELETING PERSONAL DATA

6.1 This Section 6 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data

6.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3 We will retain your personal data as follows:

(a) personal data category or categories will be retained for a minimum period of 1 years following its collection, and for a maximum period of 5 years.

6.4 In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:

(a) the period of retention of personal data category will be determined based on your last involvements on our projects or contacts with us

6 5 Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person

7. AMENDMENTS

7 1 We may update this policy from time to time by publishing a new version on our website

7 2 You should check this page occasionally to ensure you are happy with any changes to this policy

7 3 We may notify you of changes to this policy [by email or through the private messaging system on our website]

8. YOUR RIGHTS

8 1 In this Section 8, we have summarised the rights that you have under data protection law Some of the rights are complex, and not all of the details have been included in our summaries Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights

8.2 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

(a) the payment of a fee (currently fixed at GBP 10); and

(b) the supply of appropriate evidence of your identity [(for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address)].

8.3 We may withhold personal information that you request to the extent permitted by law.

8 4 You may instruct us at any time not to process your personal information for marketing purposes

8 5 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes

8 6 Your principal rights under data protection law are:

(a) the right to access;

(b) the right to rectification;

(c) the right to erasure;

(d) the right to restrict processing;

(e) the right to object to processing;

(f) the right to data portability;

(g) the right to complain to a supervisory authority; and

(h) the right to withdraw consent

8 7 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee

8 8 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed

8 9 In some circumstances you have the right to the erasure of your personal data without undue delay Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed However, there are exclusions of the right to erasure The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, project or defence of legal claims

8 10 In some circumstances you have the right to restrict the processing of your personal data Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, project or defense of legal claims; and you have objected to processing, pending the verification of that objection Where processing has been restricted on this basis, we may continue to store your personal data However, we will only otherwise process it: with your consent; for the establishment, project or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest

8 11 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the project of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, project or defence of legal claims

8 12 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes) If you make such an objection, we will cease to process your personal data for this purpose

8 13

You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest

8 14 To the extent that the legal basis for our processing of your personal data is:

(a) consent; or

(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

8.15 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

8.16 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

8 17 You may project any of your rights in relation to your personal data by written notice to us, in addition to the other methods specified in this Section 8]

9 ABOUT COOKIES

9 1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser The identifier is then sent back to the server each time the browser requests a page from the server

9 2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed

9 3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies

10.

COOKIES THAT WE USE

10 1 We use cookies for the following purposes:

(a) authentication - we use cookies to identify you when you visit our website and as you navigate our website

(b) status - we use cookies to help us to determine if you are logged into our website

(c) personalisation - we use cookies to store information about your preferences and to personalise the website for you

(d) security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally

(e) advertising - we use cookies to help us to display advertisements that will be relevant to you

(f) analysis - we use cookies to help us to analyse the use and performance of our website and services

(g) cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally

11. COOKIES USED BY OUR SERVICE PROVIDERS

11.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

11.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.

12 MANAGING COOKIES

12 1 Most browsers allow you to refuse to accept cookies and to delete cookies The methods for doing so vary from browser to browser, and from version to version You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) https://support google com/chrome/answer/95647?hl=en (Chrome);

(b) https://support mozilla org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c) http://wwwopera com/help/tutorials/security/cookies/ (Opera);

(d) https://support microsoft com/en-gb/help/17442/windows-internet-explorer-delete-manage-c ookies (Internet Explorer);

(e) https://support apple com/kb/PH21411 (Safari); and

(f) https://privacymicrosoft com/en-us/windows-10-microsoft-edge-and-privacy (Edge)

12.2 Blocking all cookies will have a negative impact upon the usability of many websites.

12.3 If you block cookies, you will not be able to use all the features on our website.

13.

OUR DETAILS

13 1 This website is owned and operated by Ethos Heritage CIC

13 2 We are registered in England and Wales at Companies House and our registered office at 8 Chestnut Ave, Beverly, East Yorkshire

13 3 Our principal place of business is at 8 Chestnut Ave, Beverly, East Yorkshire

13 4 You can contact us:

(a) 8 Chestnut Ave, Beverly, East Yorkshire

(b) using our website contact form;

(c) by email at admin@ethosheritage com

14.1 Our data protection officer's contact details are: admin@ethosheritage.com

ETHOS HERITAGE CIC Mental Health First Aid – Role Guidance and Policy BACKGROUND

1 EH CIC included a commitment that we will ensure that there is a mental health ‘first aider’ (MHFA) on all our activities. It acts on research evidence, which shows that one in four people will experience mental ill health in any given year and is about ensuring that staff in need have access to effective mental health ‘face to face’ support. The role title is not intended to be prescriptive and we have flexibility to use alternative role descriptions, such as mental health allies, mental health advocates, mental health ambassadors and mental health buddies What matters is not the job title but the role. This guidance sets out the common principles and minimum standards of a Mental Health First Aider or equivalent role

THE ROLE

2 The primary role is to promote mental health awareness and support colleagues with mental health concerns The support will usually be given face to face, rather than by a telephone conversation Those undertaking the role will:

• Signpost participants to available support such as their GP and local services etc

• Provide a friendly, empathetic, non-judgemental, ‘active listening’ ear by facilitating open, honest and sensitive conversations about mental health MHFAs should be mindful that any intervention would normally be limited to a single signposting conversation

• Be alert and assess if there is a serious risk of self-harm or risk of harm to another individual, contacting emergency services using locally agreed processes where appropriate

• Offer support to individuals with mental health concerns only up to their own level of competency and training, signposting expert advice where needed to their own GP etc.

• Treat all individuals uniquely by focusing on individual needs, and eliciting responses from the individual seeking support rather than telling the person what to do or imposing their own ideas

• Lead and challenge the mental health agenda within heritage and the community, tackling the associated stigma and discrimination They will act as a role model and advocate in encouraging others with mental health concerns to talk openly about their experiences to raise awareness and break the stigma, giving permission to those who feel that they cannot talk about their mental health

• Proactively raise awareness of mental health on projects This could be through facilitating lunch and learning talks/team discussions, staffing “pop up” Mental Health stands, participating in Mental Health Awareness campaigns, volunteering to speak at local events, and issuing written communications such as newsletter articles/intranet articles etc.

• Promote and signpost mental health training and self-help resources, for example, CSL Mental Health products, mindfulness and resources offered by various Mental Health Charities

• Take personal responsibility for their own mental health, opting out of the role should they at any time be unable to continue to provide support They will seek help if advised if they are becoming too involved and/or the individual is becoming over dependent on their support. Sources of help and advice may include speaking with their MHFA peer network, MHFA policy lead/team or colleagues

• Continually undertake regular refresher learning activities such as attending Mental Health workshops, Mental Health conferences etc to maintain their competency

• Actively promote their availability to offer mental health support to participants by taking steps to raise their profile; such as having their name included on a list of MHFA’s provided to participants, wearing an MHFA badge/to enable identification

• Establish clear boundaries at the outset of any contact, such as duration of meeting, MHFA role is to listen and guide someone experiencing a mental health issue to the right support services (not act as a friend coach, mentor or counsellor) and explain rules on confidentiality

• Understand the boundaries of confidentiality Almost everything discussed between employee and MHFA at the signposting meeting is confidential and details should not be disclosed. There are however some exceptions:

a The information provider has consented to the disclosure

b. Disclosure is necessary to safeguard the individual, or others, or is in the public interest

c. There is a legal duty (e.g. a court order), or a statutory obligation to disclose.

• Has knowledge of EH CIC policies and services, e g risk assessments, but adheres to boundaries, recognising that it is not their role to give advice.

THE MHFA WILL NOT

3. The MHFA must ensure that they do not do the following:

• Undertake MHFA duties full time This is a voluntary role undertaken alongside their usual duties on site.

• Offer medical advice, prescribe or suggest possible treatments to an individual

• Make any diagnosis of a mental health condition or participate in speculation about the diagnosis This is not the remit of an MHFA

• Undertake the role of counsellors or therapists They are ambassadors and advocates signposting the support provided by other support organisations.

• Take away the medical professionals' role or duty of care in supporting an employee with a mental health issue

• Provide on-going and continued support to a colleague. The aim is to provide safe support to an immediate situation and signpost them to other services

• Make any agreement of absolute confidentiality with any member of staff; this does not support safe practice. Disclosure of information may be necessary where there is a risk to the safety of the individual or others

• Sit back when colleagues demonstrate prejudice, discrimination or harmful attitudes to mental ill health.

• Undertake any MHFA work themselves when not well enough to do so

THE PERSON SPECIFICATION

3. A person with an awareness of mental health conditions, symptoms and contributing factors such as bullying and harassment, organisational change etc , with a clear understanding of help available to signpost individuals to appropriate support. They will possess the following skills/key characteristics:

• Excellent communication skills, in particular an ability to actively listen

• Strong interpersonal skills

• Ability to develop rapport with colleagues, demonstrate empathy and compassion in an objective, non-judgemental manner

• An ability to maintain composure when discussing difficult issues, including self-harm and suicidal feelings

• The self-awareness to understand the limitations of the role, and to express these limitations in a constructive manner, providing relevant signposting.

• Commitment to forwarding the mental health agenda across their area.

TRAINING AND UPSKILLING

4 All EH CIC MHFA (or equivalent) should be provided with appropriate face-to-face training to ensure that they possess a consistent level of knowledge and awareness of mental health and the support available from national and local organisations. The training should provide the MHFA with the opportunity to apply their knowledge and practise the key skills set out in the person specification

a Training options for those new to the role includes accredited Mental Health First Aid Training delivered by EH CIC internal instructor

b EH CIC will ensure that the knowledge and skills of MHFAs are refreshed and maintained at regular intervals. Considerations include:

• Frequency of refresher activities – e.g. annual or biannual events

• Type of activities – e g formal - training days, networking meetings, newsletters, best practice sharing, intranet guidance, desk aides, contact lists for mental health organisations

• Engaging guest speakers from local or national Mental Health organisations or OHS/EAP providers to speak about the services they offer

• Hold training, focusing on different areas of Mental Health – e g depression, anxiety, bipolar etc.

POINTS TO CONSIDER

5 EH CIC will consider the following points of best practice when designing and delivering the service These are not mandatory requirements, and its important EH CIC retains the flexibility to deliver a service that meets their organisational and needs

• Consider appointing a central coordinator to avoid the risk of some MHFAs being overloaded

• Consider capturing brief anonymised details of each MFHA intervention, enabling EH CIC to evaluate and assess the effectiveness of MFHA provision and to identify contributory issues/trends, such as an increase in bullying, that need to be addressed

• All staff on EH CIC projects should be made aware of the importance of the role and the need to offer support to enable individuals to effectively manage MHFA responsibilities alongside their day tasking

• Consider establishing a dedicated mental health intranet hub or library; to include useful mental health resources such as MHFA or equivalent contact details, mindfulness, learning materials e g personal resilience tools to provide employees with a temperature check of their resilience and mental well-being etc.

• Pair up MFHA or equivalent with another as a “support buddy”, encouraging them to meet to discuss the role and feelings around specific cases that they have been dealing with.

• Invite newly qualified MHFAs or equivalent to join a peer-to-peer support to discuss mental health topics, flag up concerns and contact each other for support, should they wish

• Develop an MHFA flyer to enable MHFAs to raise their profile and ensure that all have a clearer understanding of the MHFA role

Mental Health First Aider Network – Helplines and Support Groups

Helpline and Support Group

SAMARITANS

Telephone: 08457 909090

Email: jo@samaritans org

SANE

Telephone: 0845 767 8000 www.sane.org.uk

CHILDLINE

Telephone: 0800 1111

PAPYRUS

Telephone: 0800 068 4141 Text: 07786 209697

pat@papyrus-uk org - papyrus-uk org

DEPRESSION ALLIANCE

Telephone: 0845 1232320

Website: www.depressionalliance.org

STUDENTS AGAINST DEPRESSION

Website: wwwstudentsagainstdepression org

BULLYING UK – 0808 800 2222

CALM

Campaign Against Living Miserably

Telephone: 0800 585858 wwwthecalmzone net

ASIST wwwasist org uk

wwwlivingworks net

MIND

Telephone: 0300 123 3393 wwwmind org uk

FRANK

Telephone: 0800 776600

Text: 82111

SURVIVORS OF SUICIDE

survivorsofsuicide com

CRUSE – BEREAVEMENT CARE

Telephone: 0844 477 9400

www.crusebereavementcare.org

helpline@cruse org uk

HEARING VOICES NETWORK

Telephone: 0114 271 8210 hearing-voices org

BRITISH ASSOCIATION FOR BEHAVIOURAL AND COGNITIVE PSYCHOTHERAPIES

Telephone: 0161 705 4304

Type of support

Operates a 24-hour service every day of the year

SANE is one of the UK’s leading charities concerned with improving the lives of everyone affected by mental illness It supports anyone in crisis, offering practical information

A helpline for children and young people in the UK Calls are free and the number will not show up on the caller’s telephone bill.

A voluntary organisation that supports teenagers and young people who are feeling suicidal

Information and support for anyone affected by depression An interactive website that connects the user to local support services.

An interactive website to support students who are experiencing stress, low mood, depression or suicidal thinking

An advice-line and website that supports people of all ages who are being bullied.

A service to prevent male suicide in the UK.

Applied Suicide Intervention Skills – a two-day training course that teaches people how to intervene when someone is suicidal. For information on courses in England see: www.grassrootstraining.org.uk

A mental health charity, which offers a range of materials on all aspects of depression The website also lists local MIND associates

A national drug awareness campaign Supports young people, families, carers and professionals offering downloadable materials.

A website that explores the 14 most frequently asked questions to help raise awareness and dispel some of the common myths about suicide

Support for families, carers and friends

A support group providing information, support and understanding to people who hear voices and those who support them.

Can provide details of accredited therapists.

Babcp com

BRITISH ASSOCIATION FOR COUNSELLING AND PSYCHOTHERAPY

Telephone: 01455 833 300

THE BRITISH PSYCHOLOGICAL SOCIETY

Telephone: 0116 254 9568

Bps org uk

WINSTONS WISH

Free phone: 08088 020 021 www.winstonswish.org.uk

For practitioners in your area

Produces a directory of chartered psychologists.

The charity for bereaved children

• This option will suit EH CIC

• This gives the flexibility to develop a bespoke programme which focuses on EH CIC projects and priorities.

• Departments will be responsible for identifying and procuring services from suitable delivery partners – e.g. OHS / EAP providers

• EHCIC may also include CSL Mental Health Awareness and other products within the programme