Do I need to do anything else during my WorkCover claim? There will be things that you will need to do during your rehabilitation and return-to-work pathway, including:
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Providing accurate information to Drake (when reporting an injury) and to your medical practitioner about your injury, including:
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Describing other potential activities that may have contributed to your injury.
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Being specific about the nature of the injury - saying “back pain” or “muscle soreness” is not enough.
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Accurately describing your pain level at your medical examination milestones.
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Follow the recommendations of your medical practitioner, including completing stretches and/or exercises, designed to assist with your recovery.
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Ensure you (or your doctor) emails a copy of your medical certificate(s) and other related information to Melanie - melanie.meyrick@dhs.net.au. Delays in sending your current medical certificates and other relevant information can result in your weekly compensation payments being suspended until these documents are received and verified by Drake and the relevant Workers Compensation authority.