Diamond Magazine Edition 28 - January & February 2025

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The

New Year’s resolutions to Boost your Financial Wellbeing

GDBA 2025- Discover the secrets behind judging success Plan Ahead: Tax considerations for 2025

Have your say on Inclusion in the Public Sector

CELEBRATING BUSINESS EXCELLENCE

The Gatwick Diamond Business Awards - 20th March 2025

BOOK YOUR SEATS NOW!

The 2025 winners of the prestigious Gatwick Diamond Business Awards will be announced on the 20th March, in the Empress Suite of The Grand Hotel, Brighton. Join us for a pre-dinner drinks reception sponsored by Cleankill Pest Control, before taking your seat for a sumptuous three course dinner and wine, with our celebrity host, Ben Hanlin.

Funny magician Ben Hanlin has been seen on TV shows all over the world such as, The Tonight Show with Jimmy Fallon, Celebrity Juice and as a contestant on ITV’s Dancing on Ice (semi finalist).

He first appeared on our screens as the star of his own ITV2 show, “Tricked” which saw him pulling magic pranks on celebrities and members of the public.

More recently he has been making content all across social media which has resulted in over 2 million followers and a number of partnerships with brands such as, Amazon Prime and McDonalds.

His big passion is still performing LIVE in front of audiences and his goal is always to make his shows funny, amazing and interactive! So, if you’re in the audience, you may become part of the show!

This Black-Tie event will once again see the very best of the Gatwick Diamond Business community come together to celebrate the achievements of World-Class businesses in this World Class region. Now in their 16th year, the Awards are a well-established highlight of the business calendar. They celebrate the achievements of individual businesses and business people across a wide range of categories. Importantly, they also showcase the success of the Gatwick Diamond economic area as major driver of the regional and national economies.

18:00 Evening starts with the Pre-Dinner Reception

18:45 Take your seats for Dinner

21:30 Ben Hanlin

21:45 Presentation of the Gatwick Diamond Business Awards

23:00 After-Show Celebration and photographs

01:00 Carriages

Welcome!

Happy New Year and welcome to your first edition of Diamond for 2025! What better way to re-focus for the new year than to attend the annual Gatwick Diamond Re-Energise Conference, taking place on 23rd January at the splendid Stanhill Court Hotel? With just a few spaces remaining (and an excellent line up of motivational speakers) you can see details and a link to book on page P31. My thanks to our Headline Sponsor, Richard Place Dobson (RPD) and event sponsors Carnegie Group and Reigate & Banstead Borough Council for their valued support.

We are delighted to have Love Local Jobs Founder, Gary Peters, supporting as one of our Re-Energise Keynote Speakers, and this edition’s Member Spotlight on page 4 shines on Claire Beech, Head of Commercial & Recruitment at lovelocaljobs.com. Our thanks to Claire for sharing her tips and details of the benefits she sees from being part of the gdb community.

January also serves as the main judging period for the Gatwick Diamond Business Awards, now in their 17th year. Returning to the opulent surroundings of the Grand Hotel, Brighton on 20th March, Charlotte Sloane of Birketts shares some insights from her perspective as a Category Judge on page 16. We are super excited to be working with our amazingly funny and interactive front cover celebrity, Ben Hanlin and fully expect the Awards Dinner and ceremony to sell-out once again. I urge you to book your seats for this much anticipated evening of celebration as soon as possible, to avoid disappointment. As ever, a special thanks to all of our sponsors and delivery partners who make this high profile and prestigious Awards programme possible, and in particular thanks to this year’s Headline Sponsors,

Gatwick Airport Ltd, Birketts and Gatwick Diamond Initiative.

Many of you will be aware that following several years of consultation, in the coming weeks the government is expected to make its final decision on Gatwick Airport's proposal to bring its Northern Runway into routine use. With London Gatwick Airport as the pillar of our local economy, we wait with anticipation for this announcement and confirmation of what this £2.2 billion privately funded project will mean for local businesses and the wider community.

Our thanks go to Benchmark Financial Planning for their sponsorship of this edition of Diamond and, as always, to Creative Pod for the design and to all of you who have contributed your news, inspiring stories and advice.

The gdb Team look forward to supporting you with your business goals and ambitions for 2025 and we wish you a prosperous and fulfilling year ahead.

Sally Brown General Manager & gdb Director

MEMBER SPOTLIGHT

1. What appealed to you about joining gdb?

I loved the idea of connecting with other businesses in such a vibrant and supportive community. Plus, who wouldn’t want to be part of a group that makes networking feel less like “work” and more like catching up with friends who just happen to be brilliant at what they do?

2. What was the thing that surprised you about gdb?

How friendly everyone is! I expected great networking opportunities, but I didn’t expect to feel so at home so quickly. It’s like joining a big family where everyone’s rooting for each other to succeed.

3. What’s the biggest single thing you’ve got from being a member of gdb?

The biggest benefit has been the relationships I’ve built. I’ve met people who’ve become clients, suppliers, and even friends. It’s not just about business – it’s about building connections that actually mean something.

Name: Claire Beech

Business name: Love Local Jobs

Member since: 2010

Description: We work in partnership with the region’s best employers to source great talent and strengthen recruitment strategy by offering tailored recruitment solutions to businesses across Sussex.

“More than networking—it’s a vibrant, supportive community where genuine connections turn into opportunities, and every event feels like catching up with friends who inspire and cheer you on.”

4. What difference has being a member of gdb made to your business?

It’s opened many doors! Whether it’s new clients, fresh ideas, or just a boost of motivation from talking with other members. I actually gained my biggest client to date through a simple chat and a coffee at a gdb breakfast.

5. gdb puts on lots of different types of events - what’s your favourite?

I enjoy the monthly membership meetings that happen on the last Friday of the month. The timing of these are spot on. Coming to the end of a month of sales activity, it’s a really welcome break to get out, away from the day to day and attend an event that you know will not only aid your business but also gives you a much needed giggle and bit of fun at the same time.

6. What’s different about gdb compared to other networking you do?

gdb feels personal. It’s not just about ticking the “networking” box; it’s about creating genuine connections. The events are always so well-organised,

and there’s such a positive vibe – it’s hard not to leave inspired.

Also, the team genuinely cares about connecting the right people and creating opportunities for everyone.

7. What’s your top tip for getting the most out of networking?

Be yourself, be consistent and enjoy it! Networking isn’t about selling – it’s about connecting. Ask questions, take the time to listen, follow up after events, and focus on how you can help others – it always comes full circle.

Oh, and always keep a smile handy – it works wonders!

8. Besides the events, what else do you get out of your gdb membership? There’s so much more! The updates, the support, and the chance to showcase LoveLocalJobs to a wider audience. It’s like having a cheerleading squad for your business that’s always there to help you shine.

Interest in networking continues to climb

There are over 8,000 business membership organisations in the UK that have more than 1,000 members. Smaller associations are on the rise and also growing. Networking is cited as one of the most valuable benefits of a business joining an organisation. Why? Building relationships is the most costeffective and sustainable way to grow a brand. Being able to meet and get to know potential or existing clients fosters trust and helps, particularly those in the b2b sector, understand customers’ needs. Other benefits of joining a business association include valuable

trade and law updates, inspirational events and speakers, not to mention crucial business support.

Alongside membership organisations are a growing number of one-day business exhibitions. These appeal to a wide range of businesses - from startups to those looking to either expand or solidify their position in a marketplace. I’ve seen the number of local business shows increase from virtually none to more than a handful.

Earlier this year, I teamed up with Gatwick Diamond Business to deliver the inaugural Gatwick Business Show.

Staged at the Crowne Plaza Felbridge, the event was such a success that it is being repeated next year. Together with Brilliant Businesses and Eastbourne Chamber of Commerce, I will also be launching the Eastbourne Business Show. Both of these events have been spawned by the enduring success of Brighton & Hove Business Show, which will mark its fourth year in 2025.

What does this say about networking? It indicates that not only do businesses in Sussex recognise the importance of building connections but also maintaining them. With shows offering free entry, even those who don’t want to exhibit stand to benefit. Meeting and engaging with others in business face-toface has always been - and continues to be - the best way to build trust, attract new clients and retain them.

Here’s to a successful year of networking in 2025.

mike@brightonandhovebusinessshow.uk

The Benefits of Diamond Leaders for Growth

– by Joe Concheiro of RGC

Diamond Leaders is a unique peer group that has offered me a platform for personal and professional development, the group was put together for individuals committed to excellence and growth. We have developed an environment of support, accountability, and inspiration to and for each other.

Diamond Leaders members share a mutual dedication for high achievement and we cultivate trust and camaraderie between the members of the group. This provides emotional encouragement during challenges and celebrates accomplishments, which has motivated

me and, in a lot of ways, has made me more resilient.

A big advantage is the emphasis on skill development and knowledge sharing, which encourages us to exchange innovative ideas, practical strategies, and diverse perspectives. This collaboration has not only broadened my horizons but has also equipped me with tools to excel in my endeavours. Accountability is central to our individual success. Through regular check-ins and goal setting, we hold each other responsible for progress.

For further information on this support programme and to get involved, visit gatwickdiamondbusiness.com/ diamond-leaders

Talk to us about how you can

Work with our talented students and graduates

Develop new products or services

Increase efficiencies and growth in your business

Upskill your workforce We’re ready. Are you?

2025: the year of employment law reform

If 2024 was the year of speculation about changes to employment law, 2025 is set to be the year of consultation and enactment of new employment legislation.

After a long summer of anticipation, the Government’s flagship Employment Rights Bill was published in October. The Bill outlines some of the detail about the changes we can expect to see in 2025, and into 2026, alongside a Next Steps to Make Work Pay document which provides further guidance as well as longer term plans for further reforms.

From strengthening trade union rights to employment status reform, enhanced unfair dismissal protection and the right to switch off, there is scarcely a corner of employment law left untouched. However, with such colossal change on the cards, Gatwick Diamond businesses will be pleased to hear that there will be time to prepare, with many changes not due to come into effect until 2026. There will also be a substantial amount of consultation over the details in 2025 and opportunities

for employers to contribute to the same.

Some of the key areas of change that are likely to be important for Gatwick Diamond businesses to monitor are:

• the introduction of ‘day one’ rights for employees to claim unfair dismissal (subject to a statutory probationary period for new hires)

• strengthening of the new duty, which came into force in October 2024, requiring employers to take reasonable steps to prevent the

Proposed changes to UK Data Protection Rules

The proposed new Data (Use and Access) Bill is the current Government’s attempt to update the data protection landscape, left largely unchanged post Brexit. For example, one of the aspects it identifies is the introduction of significant updates for the use of ‘cookies’ and the consent

rules relating to their use. The aim is to tackle ‘consent fatigue’ and reduce user frustration caused by the constant appearance of cookie banners and make it easier for businesses to collect data for improving services while maintaining protections over personal data.

Under the current rules, all but essential cookies require the consent of the user. The Bill does away with this requirement for non-intrusive cookies, such as those used for user preferences (e.g., website appearance), or emergency location tracking. Also allowed will be the collection of statistical analytics to improve the service/website/app provided that is for the sole purpose of collecting the information, and that the information is not shared with any other person except those that will assist with the improvements. This does not necessarily give Google Analytics, for

sexual harassment of their employees during the course of employment

• restrictions on the ability to ‘fire and re-hire’ in order to effect contractual changes

However, with so much change on the horizon, to help employers stay up to date with the developments Birketts has published a series of bitesize guides on the changes here

sloan@birketts.co.uk

example, carte blanch; it will be hard to claim that their sole purpose is to improve a website. These cookies, under the proposals will no longer need prior consent, provided users are informed and can opt out easily and at no cost. Important to note that strict opt-out mechanisms and transparency remain mandatory. Additionally, enforcement powers for violations of the Privacy and Electronic Communications Regulations (PECR) will be strengthened, with fines increasing to levels equivalent with the GDPR, far exceeding the current £500,000 limit. So, organisations will need to prepare for changes to both the PECR (ePrivacy) and UK GDPR as and when this Bill passes through Parliament and becomes enacted.

Derek.Mann@caps-ltd.co.uk

How mediation saves time and cost

CASE STUDY: Dispute Resolution in 2 hours

PROBLEM: My trademark monitoring service identified a digital marketing service applying to register a similar trademark to one owned and registered by one of my digital marketing clients. The trademark owner was advised immediately of the likely infringement and potential losses of future enquiries online. The new applicant was contacted

personally to ensure they were aware of the likely reputational damage of an infringement claim against their own brand and potential misdirection of client enquiries. The new trademark applicant was given outcomes of similar cases and relevant legislation protecting trademark owners. Instead of an adversarial Cease And Desist letter threatening legal action the applicant was invited to engage in a mediation process.

OUTCOME: After just two interactions with the new applicant they agreed to withdraw their trademark application and ensure no future likely infringements. The costsavings for both parties included £500 in costs from the Intellectual Property Office, and a minimum £5000 charge quoted by an IP attorney. Mediation avoided a potential adversarial legal settlement time of several months with extra court costs. Total costs amounted to less than £250 with no costs billed to the infringing third party as they had agreed to forfeit their previously paid IPO application fees.

Total settlement time from start to finish was less than 10 days. This enabled both parties to avoid distractions to continue to develop their own businesses without unfair or illegal competition. Mediation ensured all parties quickly reached an amicable outcome

CLIENT FEEDBACK “Clive diligently spotted a trademark infringement for us and got it sorted in an amicable way with the other party without any hoo-ha to protect our brand names!”

MY FEEDBACK TO BOTH PARTIES

Thank you for approving a mediation route instead of taking formal adversarial legal processes. Our mediation reached a friendly agreement after just 2 hours without issuing cease and desist letter notices. We avoided the hammer of expensive adversarial actions with a fast light touch solution.

consult-smp.com/archive/category/ mediation

Celebrating Success: Datacove’s Award-Winning Econometric Models

In the world of marketing analytics, recognition can be hard-earned, but Datacove have done just that. The company recently celebrated a major milestone: winning a Bronze Award from the prestigious Institute of Practitioners in Advertising (IPA) for their econometric marketing models.

Out of 28 shortlisted projects from across the globe, Datacove’s work stood out. Developed in collaboration with agency December19 and House 337, the models have been instrumental in shaping Xero’s marketing strategy over the past few years, delivering consistent results and effective insights.

The IPA Effectiveness Awards are often described as the “Olympics of Advertising Effectiveness,” spotlighting projects that demonstrate the measurable impact of creative and strategic thinking. Datacove’s success

underscores the growing importance of econometrics in the modern marketing landscape, particularly for its ability to quantify the effectiveness of campaigns, optimise future investments, and drive sustainable growth.

With their Bronze win, Datacove has

shown how innovation and collaboration can elevate marketing to new heights. Interested in diving deeper? Check out the full campaign and story here

admin@datacove.co.uk

State of the art warehouse build on the Manor Royal estate, led by Carnegie Group Ltd

Carnegie Group Ltd are leading an exciting new build development on the Manor Royal, with the aim of turning a carpark area of the clients existing facility into a 3013 sq. ft two-storey warehouse, with ancillary workshops for the storage of refurbished aviation components.

Allaero Ltd offer one of the most comprehensive repair services in business aviation. With the largest semi-automated warehouse in business aviation today, Allaero house half an acre of business aircraft parts in over 120 vertical metres of cutting edge, secure, climate controlled vertical storage space, which the new facility is expanding.

Paul & Simon Greasley have invested heavily in the facility on the Manor Royal increasing the operations capabilities, reinforcing their commitment to the Manor Royal, business and global

aviation market.

As principal designer and contractor, Carnegie Group will see the project through from concept to completion. Our architects created the concept design, for which planning approval was obtained in January 2024. Construction began this summer and to date Carnegie Group have installed all foundations and underground drainage, including amendments to the outer driveway, accommodating new services. We have manufactured and installed the steel frame, completed all brickwork, and composite insulated panels. The contrasting building materials and aluminium windows result in a high-end industrial appearance. In 2025 the internal slab will be poured before we commence the M&E package, internal fit out and external roadway, following which paving and parking can be completed. Located on the Kent-Surrey border,

Why non-commodity roles matter

Control Energy Costs (CEC) proudly welcomes Neil Fraser as its NonCommodity Specialist, a newly created role addressing the growing significance of non-commodity costs in energy expenses. These costs, which include transmission, distribution, and thirdparty charges, represent a substantial

portion of utility bills. Recognising the need for dedicated expertise, CEC is enhancing its ability to manage these complexities, setting itself apart in the industry.

Why this role matters

The Non-Commodity Specialist position underscores CEC’s commitment to comprehensive utility management. Neil’s expertise complements CEC’s existing services, strengthening its ability to support clients across all aspects of utility cost management, from commodity procurement to intricate non-commodity expenses.

Neil’s expertise

Neil brings extensive industry experience, including roles at Total Gas and Power, Shell Gas Direct, and Orsted. His background in managing non-commodity costs like transportation charges and triad reconciliations is invaluable. At Shell

Carnegie Group Ltd specialises in steel frame buildings and general construction for industrial projects, offering full contractor services including planning, RIBA-certified architectural services, design and construction.

carnegiegroup.co.uk

Gas Direct, he ensured accurate invoicing by capturing rates from National Grid and other key providers while analysing annual quantity (AQ) and supply-offer quantity (SOQ) data to prevent inflated costs.

Enhancing utility management

Neil is integrating gas and water cost data into CEC’s proprietary utility management system, CECIL, improving tendering and invoice validation for clients. He also supports the MarketWide Half-Hourly Settlement (MHHS) project, aiding clients in transitioning to new energy market structures.

With Neil’s expertise, CEC delivers unmatched transparency, accuracy, and efficiency in utility management, ensuring clients benefit from a truly holistic approach.

Contact CEC today for more information.

Brighton-Based Agency Whitespace joins The Creative Group

The Creative Group, formed of Creative Pod , 427 Marketing , The PrintShop, Spacelink and ECHO, are thrilled to announce its latest collaboration with Whitespace, a Brighton-based agency renowned for its expertise in brand, digital, design and strategy.

This exciting partnership marks another milestone for The Creative Group as it continues to expand its capabilities across the creative landscape throughout 2025. Headed up by Milly Stone, Whitespace has built a strong reputation with high-profile clients such as Ticketmedia, Brighton University, and Hospitality Finder. The agency has developed a niche for creating compelling brand strategies and highly effective bespoke digital solutions, particularly WordPress websites. By joining forces, the two agencies will offer an even more comprehensive suite of services to their clients, including an enhanced focus on strategy, branding and website development.

Matt Turner, CEO of Creative Pod, commented: "We are thrilled that Whitespace have joined the Group. Milly and her team share the same passion for creativity and delivering exceptional client service as we do at Creative Pod. By combining our marketing expertise with Whitespace's brand strategy and website development skills, we’re set to take our offerings to the next level."

Milly Stone, Managing Director of Whitespace, added: "Joining the Creative Group family presents an amazing opportunity for us to work with like-minded agencies. We’ve always admired their innovative approach and are looking forward to bringing our expertise in brand, strategy and web development to the table."

Whitespace, which has worked with clients across various sectors, will continue to provide its specialised services while benefiting from the broader marketing resources of The Creative Group. This collaboration

A spotlight on the local creative scene

underscores the commitment to helping clients thrive in an ever-changing digital landscape.

To benefit from our agency collective and for more information about the Creative Group and its services, please visit thecreative.group.

Launching last October 2024, Creative of eco-friendly 'filmpoems' by poet Éloïse O’Dwyer-Armary and a handson activity from the community arts organisation Exploring Senses. At each event the audience were invited to contribute to a collaborative poem, responding to prompts such as ‘Home is…’, ‘Art is a place where…’.

‘Woodzy & Friends’ is part of Creative Crawley's larger initiative, ‘The Creative Village’, created in partnership with theatre company Theatre Centre and youth music company AudioActive. Launched last autumn, this project offers creatives opportunities for professional development, creating space for showcasing their work and developing and sharing skills through open workshops and events.

creativecrawley.com

Building Inclusive Organisations: A Strategic Imperative for Sustainable Growth

As the CEO of Deep Insight, I am excited to join Gatwick Diamond Business, an organisation that shares my belief in the power of business as a force for societal good. Throughout my career - first as a senior police officer with Surrey and Sussex Police Services, and now as a CEO - I have championed the creation of fairer and more equitable workplaces.

At Deep Insight, we help organisations embed inclusivity into their core. Yet, I often encounter a perception of inclusion as a "nice-to-have." In truth, inclusivity is a critical business imperative, driving innovation and fostering sustainable growth. Those who fully embrace inclusive principles consistently outperform their competitors.

For HR leaders and CEOs, inclusivity is more than a moral obligation; it is a strategic necessity. Unfortunately, many organisations view diversity and inclusion superficially, assuming

Time to Quit?

A smoking cessation client was referred to us in July following hospital admittance.

Client suffers from COPD and was unable to complete an initial Carbon Monoxide test due to having had a severe asthma attack a few hours before their appointment. Their O2 Sats maxed at 88/100 (Above 95 is healthy range) and was having to use a nebuliser 3-4 times

compliance or politeness suffices. While diversity ensures representation of people from varied backgrounds, inclusivity goes further: it ensures every voice is valued and respected, unlocking the full potential of a diverse workforce.

Creating an inclusive organisation requires leadership commitment at the highest level. CEOs and HR leaders must integrate inclusivity into their mission, values, and strategy while holding themselves accountable through measurable KPIs. Moreover, they must model inclusive behaviours daily as I say, ‘walking the talk’. Inclusion is not a one-off initiative; it is an ongoing journey toward equity and fairness.

Inclusivity is the ultimate growth strategy for forward-thinking organisations. It’s no longer a question of why but how quickly it can become a reality. As a master coach, I challenge you to reflect: It’s not a question of why not

but how quickly can your organisation lead this transformative change?

Together, with Gatwick Diamond Business, we can champion inclusivity as the foundation for sustainable growth and innovation. Let’s make this vision a reality. deep-insight.co.uk

a week. We issued patches and lozenges to help them quit smoking alongside weekly motivation and support.

The client visited the hub weekly, each time completing a Carbon Monoxide test to help keep on track and for further reassurance of their progress, with no result higher than that of a non-smoker.

As of 30th November, our client has been smoke free for 4 months, o2 sats have

improved up to 94 and has not used the nebuliser since. Our client aims to be able to get their breathing to a level whereby they can fly on holiday, as well as qualify for new COPD treatment.

“I had tried unsuccessfully to quit a few times before and had some success previously with Champix but suffered a trauma and relapsed. After coming to see you at Crawley Wellbeing after coming out of hospital, it was really reassuring and motivating and helped me stop. I liked coming in every week to see my CO test in the green and it helped me not light up when I felt like one. My oxygen levels have gone through the roof and I feel so much better.”

If you are a West Sussex Resident, living or working in Crawley and would like to quit smoking please contact Crawley Wellbeing on 01293 585317, or complete our contact form here. If you are a West Sussex resident outside of Crawley, you can contact your local hub here

What Impact has the 2024 Budget had on business sales?

Amidst concern about the change to Capital Gains Tax (CGT) potentially disrupting the M&A market, there is a level of relief amongst deal doers. Many businesses advanced plans to sell, and rushed deals through before the budget. We found that whilst smaller deals, and those between UK SMEs could be pushed through, many larger deals (£10m+ typically with corporate or institutional buyers) were often not prepared to rush the process. Deals which continued have in a large part not been disrupted by the tax changes.

Tax changes at a glance:

Entrepreneurs and family business sellers found that the 20% rate of CGT previously available on the sale of shares increased to 24% with immediate effect (higher rate tax payers). Changes were

also made to Business Asset Disposal Relief (BADR), with effect from April 2025 and again in April 2026.

BADR allows qualifying sellers to pay a reduced rate of 10% on the first £1m of gains made on the disposal of a trading company. Most entrepreneurs and businesses sellers achieved 10% CGT for the first £1m, then 20% thereafter.

With effect from the 6th April 2025 the 10% BADR will increase to 14%, and from 6th April 2026, it will rise to 18%. The impact of the BADR will clearly have a more dramatic impact on smaller deals, or where there are a number of shareholders in the same family. On an individual basis, the tax impact of BADR adjustment will be £40k after 6th April 2025, and £80k after 6th April 2026.

Revitalise Your Mind with Lifestyle

Lifestyle Psychiatry is transforming the way we approach mental health. By recognising the powerful link between daily habits and emotional well-being, this growing area of psychiatry integrates traditional treatments with evidencebased lifestyle interventions to enhance mental health outcomes.

This approach emphasises the role of healthy nutrition, physical activity, restorative sleep, stress management, avoidance of risky substances and social connections in promoting mental wellness, helping in managing conditions such as depression and anxiety, and even preventing mental health challenges. Emerging evidence suggests that lifestyle interventions can play a crucial role in preventing some mental health conditions by fostering resilience and improving overall mental well-being. For instance, regular exercise has been shown to alleviate symptoms of anxiety and depression, while a balanced dietrich in nutrients like omega-3 fatty acids-

What will the market be like moving forward?

The key for both parts of the market will be rising investor, with macro events having a greater impact than the changes in tax rates.

Jonathan may be contacted on Jonathan.Grant@dmhstallard.com

Psychiatry

can support brain health. Restorative sleep and mindfulness-based practices can significantly reduce stress, a major contributor to workplace burnout. Building meaningful social connections not only enhances emotional stability but also creates a support system vital

for thriving in high-stress environments. Lifestyle psychiatry doesn’t replace traditional methods like medication or psychotherapy; rather, it complements them. It also provides a proactive, sustainable approach to maintaining mental wellness, making it an invaluable tool for individuals and workplaces aiming to prevent burnout and other stress-related issues.

If you’re intrigued by the idea of using practical, science-backed changes to boost your mental health or address workplace challenges, my clinic can help. As a Consultant Psychiatrist and Certified Lifestyle Medicine Physician, I can see the benefit of integrating lifestyle interventions into care plans, offering patients comprehensive care.

Start your journey toward a healthier, more balanced life. Contact my office for more information at office.mbucur@ proton.me

5 New Year’s resolutions that could boost your financial wellbeing

At the start of a new year, you might reflect on what you want to achieve over the next 12 months and set out some goals.

Exercising more and eating better are normally the most common resolutions, while financial changes often rank closely behind.

Making simple changes in managing your money can enhance your quality of life now and help achieve long-term goals in the future. Here are 5 resolutions that could help.

1. Go through your budget and keep track during the year

Reviewing your budget might not be the most exciting task, but it’s a worthwhile one. It can help you understand your expenses, disposable income, and where you could make decisions that would help you save money and work towards your goals.

2. Give your emergency fund a boost How much do you have saved for a rainy day? It’s often sensible to have between three and six months of expenses in an easily accessible account so it’s there when you need it. If you’re not comfortable with the amount in your

emergency fund, you may want to work on building your cash savings this year.

3. Make regular investing part of your plan

Even if you find a high interest rate for your savings, it’s unlikely the interest they earn will keep up with inflation. The stock market, however, typically offers higher real-terms growth over a long timeframe. You should keep in mind that all investments carry some risk, and it’s important you choose ones that are appropriate for you.

4. Secure your retirement by increasing pension contributions

Start by reviewing how much you currently have in your pension and what contributions, including those made on your behalf, are regularly being made. Look at your budget and see how much you can realistically increase your contributions.

5. Get your estate plan in order It might be difficult to think about, but organising your affairs can give you peace of mind and make sure your wishes are followed. Here are four estate planning steps you could take in 2025:

• Write or review your will

• Name a Lasting Power of Attorney

• Complete an expression of wish form

• Calculate if your estate could be liable for Inheritance Tax

To learn more about the strategies above to enhance your financial health, check out our new guide, which includes five more tips to help you thrive in the coming year.

Get in touch

For more information or personalised advice, visit us at benchmarkfp.co.uk

The views and opinions contained herein are those of Benchmark and are subject to change. The material is not intended as an offer or solicitation for the purchase or sale of any financial instrument.

Benchmark Financial Planning Limited is an Appointed Representative of Best Practice IFA Group Limited which is authorised and regulated by the Financial Conduct Authority, the registration number is 223112. Registered company: 07572431. Approved by Best Practice IFA Group Limited on 16th December 2024.

Why a Clear Vision and Direction is Vital for Business Success

Every successful business starts with a clear vision, but it’s crucial that this vision is shared and understood by the entire organisation. When everyone is aligned around a common direction, it creates a sense of purpose and momentum that propels the business forward.

A clear vision is not just about having a long-term goal; it’s about ensuring that every team member knows where the company is headed and how they contribute to that journey. By creating a clear and simple to read vision, your leadership team can, not only articulate and communicate this vision, but also the steps to get there, whilst minimising the often-expensive distractions that come along.

Tips for Communicating Your Vision:

1. Get it on Paper: Document your vision (in something like a Vision/ Traction Organizer™ - go to my link

for a free template) and share it with your entire team. This ensures that everyone understands the big picture and their role in achieving it.

2. Reinforce Your Vision Regularly: Hold quarterly State of the Company meetings to review your vision with your entire team. Regularly (annually) revisiting your vision keeps it top of mind and ensures alignment.

3. Integrate Vision into Daily Operations: Make your vision part of your company’s culture by tying it to daily operations, decision-making, and goal-setting. This keeps your team focused on what truly matters.

A clear, shared vision not only guides your business strategy but also inspires and aligns your team. By following these tips, you can ensure that your vision is more than just words on paper—it

becomes a driving force behind your company’s success.

eosworldwide.com/andrew-addison

What's New in Microsoft 365 Copilot: Streamlining Your Business for Cost Efficiency

Microsoft 365 Copilot has revolutionised virtual assistance with advanced automation and generative AI. The latest Wave 2 updates further enhance its capabilities, making it an indispensable tool for businesses in the AI-driven era.

Copilot Pages

Copilot Pages introduces a collaborative AI-powered chat canvas where teams can work together in real-time. Users can generate, edit, and share content using company data, files, and web resources, making it an ideal tool for collaborative projects.

Enhanced Features Across Microsoft 365 Wave 2 brings significant upgrades across Microsoft 365 applications, streamlining workflows and boosting productivity:

• Excel: Copilot can now process unformatted data and integrates with Python for advanced data analysis using natural language.

• PowerPoint: The Narrative Builder feature helps employees create polished presentations in minutes.

• Teams: Copilot now summarises meeting chats and transcripts for efficient follow-ups.

• Outlook: The new Prioritise My Inbox feature simplifies inbox management.

• Word: Copilot suggests prompts to jumpstart creative work on blank documents.

• OneDrive: Enhanced document scanning locates information quickly, improving workflows and collaboration.

Copilot Agents

Copilot Agents, easily created within BizChat or SharePoint, automate tasks and integrate seamlessly with Teams and Outlook. Customisation via Copilot Studio allows these Agents to perform specific actions, enhancing efficiency.

Embracing AI with Copilot AI is shaping the future of business, and Microsoft 365 Copilot leads the way. For organisations ready to harness AI's potential, Microsoft 365 provides the tools to enhance productivity and save you money. Extech Cloud offers expert guidance on implementing Copilot, ensuring businesses can thrive in the AI era.

extechcloud.com

Expert Guidance for Flood Recovery

Recent floods across the UK have left many communities facing significant challenges. Property owners must manage a complex process to assess damage, plan repairs, and rebuild. This process demands expert knowledge to ensure recovery is thorough, efficient, and effective.

Flood damage often extends beyond visible destruction. Structural integrity can be compromised, moisture exposure can lead to hidden mould and rot, and foundations may shift due to water infiltration. Identifying these less obvious yet critical issues require the expertise of qualified professionals.

Building surveyors play a vital role in recovery. They conduct thorough assessments, documenting the full scope of damage, from visible issues to subtle structural changes. Their evaluations support accurate insurance claims and help property owners prioritise repairs and resilience measures. Effective recovery goes beyond

repairing visible damage. Surveyors oversee drying processes and ensure that repairs meet modern building standards. Their guidance can save time and costs by streamlining repairs and avoiding unnecessary work.

Surveyors also advise on longterm flood prevention strategies. As extreme weather events become more frequent, they recommend solutions

A holistic approach to hearing

Prince Punnoose owns and leads Gatwick Audiology Ltd (GA) as the Chief Clinical Audiologist. He also founded and chairs Aarogyamantra Integrated Healing in India (AM). He graduated with a degree in Audiology from a respected medical university in India in 1999 and obtained his postgraduate degree from the University of Manchester in 2003.

Prince is a member of the Registered Council for Clinical Physiologists (RCCP) and Health and Care Professions Council (HCPC), which regulates NHS and private Audiology in the UK. Since 2003, he has worked as an Audiologist, team leader and head of Audiology in the NHS. In 2007 he started Gatwick Audiology providing private hearing and tinnitus management services based at Spire Gatwick Park Hospital.

In 2016, Prince and his wife started Aarogyamantra Integrated Healing Pvt Ltd in India to promote holistic health and wellbeing. He believes in a holistic approach to treatment that includes cognitive and emotional well-being.

In previous years, the hearing intervention process focused on specific areas of the body (ear and

like improved drainage systems, flood barriers, and water-resistant materials. These measures reduce the risk of future damage and enhance the resilience of properties.

If flooding has damaged your property, seek professional advice to ensure a careful and resilient restoration.

focuscs.co.uk

hearing) that were an issue, but in more recent years, the importance of having a holistic approach to treating hearing, balance disorders, and tinnitus has become much more evident. This includes a comprehensive and integrated approach that also includes cognitive, emotional, and mental wellbeing. This is why Gatwick Audiology and Aarogyamantra complement each other perfectly. Our programs, experts, and a full range of partners can offer support for people experiencing not just hearing, tinnitus, and balance disorders, but also anxiety and ways to reduce stress.

In his spare time, Prince completed a foundation course with the British Wheel of Yoga (BWY) in 2022 and a Yoga Teacher Training program in 2024.

gatwickaudiology.co.uk

Discover the Secrets Behind Judging Success with Charlotte Sloan of Birketts

What does it take to be a fair and effective judge at one of the most prestigious business awards in the region? Charlotte Sloan, Legal Director in the Employment Team at Birketts, shares her insights into the Gatwick Diamond Business Awards, revealing the careful thought, rigorous preparation, and personal touch she brought to the judging process.

A must-read for anyone curious about excellence in business and the stories behind the awards!

What motivated you to be a Gatwick Diamond Business Awards judge?

We were headline sponsors of the awards last year, and we wanted to be more involved than just being the headline sponsors. What's the best way to do that? It’s obviously to get involved as a judge. The judging was really important to us to get to know the businesses in the Gatwick Diamond community.

Why are business awards like The Gatwick Diamond Business Awards important?

I think it's that recognition, isn't it? That what you're doing is hitting the mark, it's working. Peer recognition from really well-respected businesses and business people is really important.

How do the awards help the Gatwick Diamond region as a whole?

They help showcase the fantastic businesses in the region which are driving growth in the Gatwick Diamond economy and contributing to making the region a great place to live and work.

What are you expecting from the judging experience?

Well, hopefully, everybody gets some enjoyment out of it. I think it's an opportunity for the businesses involved just to showcase what they're all about. And also important to take some

What is Fractional Leadership?

I hear this a lot, but simply describing it as ‘part-time’ or ‘contracted’ doesn’t do it justice. Here’s how this service can benefit organisations of all sizes.

A Fractional Leader or External Director , is a highly experienced professional who works at your organisation, providing strategic expertise without a full-time contract. Often filling roles like CFO, CMO, or CTO, these leaders may work across several companies in a given month, offering insights that help businesses scale efficiently.

While not full-time staff, their contributions are focused and impactful. Fractional Leaders bring extensive experience, often having held senior roles or led ventures themselves. They’re skilled in strategic decisionmaking, resource optimisation, and growth management, providing expert leadership where it’s needed most.

Key Benefits of a Fractional Leader

The appeal of a Fractional Leader is

straightforward, you get access to highlevel expertise when you need it, for as long as you need it without expensive long-term commitments. Here’s how they add value:

1. Top-Level Expertise, Lower Cost Full-time executives are expensive and may not be practical for growing businesses. Fractional Leaders offer seasoned insight without the ongoing costs, making them ideal during growth or transition periods.

2. Scalable and Flexible Support Fractional Leaders can work one or two

enjoyment from it if you're involved in the process this year.

Read the full interview here and discover more on the Gatwick Diamond Business Awards website.

investgatwickdiamond.co.uk

days a week, adapting to your business needs as they evolve. This allows companies to access the expertise they need without the rigidity of a permanent hire.

3. Diverse Perspective and Immediate Results

With experience across industries, Fractional Leaders bring fresh ideas and can make an immediate impact. They quickly identify challenges and drive solutions, helping companies adapt and grow.

Final Thoughts

Fractional Leadership is a smart, costeffective way to access executive talent as needed. If you’re looking for expertise to help scale or manage change, a Fractional Leader might be exactly what your business needs to thrive.

For further information or to seek advice, please visit Leadership Services: Part Time Directors for SMEs

Nurturing Future Talent in Sussex

At Harvey John, we believe in the power of giving back. Each year, every team member is given a charity day to dedicate to a cause that matters to them. Recently, four of our Brighton-based team members - Ewa, Claudine, Chloë, and Katie - spent their day volunteering at Newhaven Foyer, an organisation supporting young people transitioning to independent living.

The team led a CV and Employability Workshop, which combined group discussions with one-on-one feedback. We worked with the residents on everything from CV refinement to building confidence and clarifying career goals. It was an opportunity to offer practical advice and share insights that could help young people take their next step toward independence.

What struck us most was the energy and resilience of the young people we met. Their drive to create a better future for themselves was clear, and the day

left a lasting impression on all of us. The workshop also gave us a chance to better understand the challenges faced by these individuals, and how small contributions can make a significant impact.

As a Sussex-based recruitment business, we recognise the importance of supporting local initiatives that help build a skilled, confident workforce. By investing time in the development of young people, we contribute to the broader growth of the region. Empowering others, whether in the workplace or through community engagement, is a core value that drives our team.

The day was an inspiring reminder of the power of collaboration and community, and we’re already planning our next visit to Newhaven Foyer to continue supporting these young people on their journey toward independence.

harveyjohn.com

Executive Coaching - what’s that?

As an Executive Coach, nurturing and retaining talent has been at the heart of most of my conversations for the past twenty years. In today’s market, talent retention is more challenging than ever. A recent Manpower Group survey revealed that 80% of companies are experiencing skill and talent shortages—an 18-year high.

As a solution to developing talent, executive coaching is not widely used or known, yet the return on investment, according to one piece of research, can be as high as 570%. But what is executive coaching?

Executive coaching IS:

• A personalised professional development process aimed at enhancing leadership behaviours.

• One-to-one. The client determines the focus. The coach collaborates with them to set clear goals and identify pathways to achieve them. Coaches use techniques such as insightful questions, direct feedback, and reflective exercises to help clients tap into their own insights and find solutions.

• Done by an appropriately trained and skilled professional coach. It’s not the same as the ‘on-the-job’ coaching given by a line manager.

Executive coaching IS NOT:

• Training. It’s not about prescribing

the ‘right’ way to do things.

• Just for executives. It can be for anyone in a professional capacity but is especially effective for those in senior roles.

• Mentoring. It’s not about giving advice, though there is a continuum between coaching and mentoring.

• Therapy. Coaching starts from a foundation that the client is ‘whole, resourceful and creative’.

• A substitution for a performance management conversation. The client needs to be fully bought in and willing to be coached.

Executive coaching is particularly useful for leaders and managers who are stuck and facing obstacles to reaching their potential.

If you want to find out more about executive coaching and how it can help your business leverage its leaders, then please get in touch.

helen@helentuddenhamconsulting.com

2025 tax considerations from Carpenter Box: Accounting Excellence’s Tax Team of the Year

With the new year underway, now is the perfect time to plan ahead for upcoming tax changes. Stuart Noakes, Partner and Head of Tax at Carpenter Box, outlines the key tax planning considerations for you and your business in 2025.

The Autumn Budget introduced a number of significant changes impacting businesses, business owners, and individuals. Notably, the changes to capital gains tax, employer national insurance and inheritance tax underscore the need for careful, proactive planning.

1. Inheritance tax (IHT)

The Chancellor announced two considerable changes to IHT that will have effect from 6 April 2026:

• Agricultural Property Relief and Business Relief can, at present, provide a 100% deduction from the value of qualifying assets. From 6 April 2026, this will apply only to the first £1 million of total value of agricultural and business property in an estate. Above that value, the relief will be restricted to 50% of asset value.

• Shares quoted on certain markets of recognised stock exchanges, such as AIM, have been eligible for 100% relief once they have been owned for two years (provided the company carries on a qualifying trading business). This relief will be restricted to 50% of value for any such shares, regardless of total value, from 6 April 2026.

Meanwhile, from 6 April 2025, Agricultural Property Relief will be extended to land managed under an environmental agreement with, or on behalf of, the UK government or other approved responsible bodies.

From 6 April 2027, an individual’s unused pension savings will be treated as part of their estate for IHT purposes (currently there is no IHT charged). This may have a considerable impact on the tax and investment planning arrangements of individuals.

2. Capital Gains Tax (CGT)

From 30 October 2024, the main rate of CGT for gains realised by individuals and trustees on the disposal of all assets is 24% (other than receipts of carried interest, which remains at 28%). Previously, the rate was 20% with a special rate of 24% applying to gains realised on the disposal of residential property that was not exempt under principal private residence (PPR) relief.

Where the gain can be matched against a taxpayer’s basic rate band, the rate is now 18% for all assets. Previously, it was 10%, except for residential property and receipts of carried interest.

From the same date, the CGT rate payable by trustees and personal representatives increases from 20% to 24% (other than receipts of carried interest, where it remains 28%).

The CGT annual exempt amount remains £3,000 for individuals and estates and £1,500 for most trusts.

Furthermore, from 6 April 2025, the special rate of tax payable when Business Asset Disposal Relief is claimed will increase from 10% to 14% with a further increase to 18% from 6 April 2026.

3.

Employers National Insurance Contributions (NICs)

From 6 April 2025 the rate of employer NIC will increase from 13.8% to 15%

and the threshold above which employers start paying employers NIC will be reduced from £9,100 per employee per year to £5,000 per employee per year.

However, eligible employers will see an increase in the annual Employment Allowance from £5,000 to £10,500. This means that, in effect, employers will only be liable to pay employers NIC when the total liability exceeds £10,500 per year. The allowance will also be available to businesses whose employers NIC liability exceeds £100,000 (previously such businesses have not qualified for the allowance).

Despite the rise in NIC rates and the drop in the payment threshold, the government believes that the increase in the Employment Allowance means that 865,000 small business employers will pay no NICs in the next tax year.

How we can help

We’re helping clients recalibrate their tax strategies to stay compliant and tax-efficient. Our team can undertake a review of your financial affairs, check that you are not paying more tax than you need to and to see whether any structures you set up in the past are still appropriate.

Information correct as of 18 December 2024.

The team’s focus certainly impressed the award judges, who described the firm as ‘innovative ...with clearly defined strategy and goals ...and a real focus on client care’.

Award winning tax team Carpenter Box ended 2024 on a high, winning the national ‘Tax Team of the Year’ accolade at the prestigious Accounting Excellence Awards.

The award reflects Carpenter Box’s strategy to build a tax team

with specialist expertise, cementing the firm’s position as the premier tax advisory service for ownermanaged businesses across the South East region.

carpenterbox.com

Overcoming Imposter Syndrome!

Most folks experience imposter syndrome at some stage or another; some more so (and more often) than others. It can be specific contexts that set off feelings of doubt and inadequacy, or being with certain types of people.

The ‘imposter’ is a deceiver, a confidence trickster, a front, imposing themselves on others. They are not what they seem and may not really belong. And anyone who suffers from ‘imposter syndrome’ tends to be afraid that, at any point, they may ‘get found out’.

Imposter syndrome can be a result of our comparisons. For example, comparing our internal state (e.g. of doubt) with another person’s external appearance (e.g. of confidence). We compare how we feel to how others look! Remember, you are not alone if you are feeling that way. Others may be feeling (or will have felt at some point)

like the imposter in the group. I have worked with lots of Chief Executives that used to feel that way! However, consider the following as a ‘cure’ for feeling ‘less than’:

• Others may be feeling it to… but we cannot tell because we can only see about 20% of what is going on inside someone else.

• Other people may be jealous of you… because you come across (to them) as being so confident!

• Feeling like an imposter is usually the first stage in a process of settling into a role. We move from doubt to willingness to learn, to developing more strategies... to greater confidence.

• Everyone has their own strengths and development areas. No-one is objectively better than you.

• Remember you bring something to the party that others may not bring.

• You have value and you add value. There is a reason you are here. You serve a purpose. You are enough.

Need help? Contact Joe Cheal on joe@imaginariumdev.com

Paul Matthews Celebrates 10 Years Leading insight6 Sussex & Surrey

January 2025 marks a significant milestone for Paul Matthews, Certified Customer Experience Professional (CCXP) and Director of insight6 Sussex & Surrey, as he celebrates 10 years at the helm of the region’s leading customer experience consultancy.

Since taking charge in 2015, Paul has supported more than 150 Sussex and Surrey-based businesses, helping them transform customer experiences

and achieve tangible results. Over the decade, he has trained over 1,200 team members, equipping them to deliver exceptional service.

Insight6 Sussex & Surrey partners with businesses for the long term, with clients such as Mayo Wynne Baxter Solicitors and Knockhatch Adventure Park benefiting from their services since the start. Core services include:

• Customer Feedback

• Mystery Enquiries and Visits

• Customer Journey Mapping

• Training

These offerings have driven measurable success, such as Brufords the Jewellers, which grew its online reviews by over 750% after adopting a consistent customer feedback process.

Paul reflects, “Over the last 10 years, I’ve had the privilege of working with incredible businesses, helping them grow by listening to their customers. It’s been a journey of transformation, and

I’m excited about what the future holds.”

Proud Insight Partner to Gatwick Diamond Business

As the official insight partner to Gatwick Diamond Business (gdb) , Paul has worked closely with the gdb community to shape member engagement strategies. Insight6’s feedback initiatives have helped gdb support its members in delivering outstanding experiences, driving loyalty and success across the region.

Looking Ahead

As customer expectations evolve, Paul is committed to helping Sussex and Surrey businesses lead the way in creating exceptional experiences. “Customer experience will remain the ultimate differentiator. I look forward to the next decade of supporting businesses to thrive.”

For media enquiries, please contact: paul.matthews@insight6.com

IT Document Solutions Wins Reseller of the Year at Print IT Awards 2024

IT Document Solutions (ITDS), a leading managed technology solutions provider, has been awarded Reseller of the Year at the Print IT Awards 2024, recognising its innovative solutions and exceptional client value.

ITDS also earned a Highly Commended distinction in the Employee Experience category, competing against industry giants like HP, Lexmark, and Sharp, reinforcing its status as a forward-thinking and people-focused organisation.

Jermaine Weeden, Group CEO of IT Document Solutions, said: "It was an honour to attend the Print IT Awards and celebrate our accomplishments as a team on the night. Winning the Reseller of the Year award is a testament to our team's dedication to excellence and innovation. Being Highly Commended in the Employee Experience category, and competing against industry giants, reflects our commitment to creating an environment where our people thrive. As an SME, we are dedicated to working on initiatives

that encourage the team to learn skills and knowledge that supports career development, but also activities and incentives to enhance health and well-being in the workplace. We were thrilled to be acknowledged for this and we look forward to continuing to lead on initiatives that encourage business growth and set us apart from our competitors."

Founded in 2014, Crawleybased ITDS has transformed from a managed print service provider into a comprehensive technology solutions company, underscored by a 50% revenue growth in just three years. ITDS supports businesses by

optimising IT, print, and document infrastructure to drive efficiency and sustainability.

ITDS’ customer-first approach is assisted by strong partnerships with global manufacturers and an unwavering commitment to sustainability. With a diverse team of 20 professionals and an ambitious ITDS Sales Academy, the company is poised for continued success in delivering transformative solutions to businesses of all sizes.

For more about ITDS, visit itdocumentsolutions.com

Part Two - Microsoft 365 apps – the useful yet lesser known ones!

If your organisation uses Microsoft 365, you are likely familiar with the core apps

such as Word, Excel, PowerPoint, Teams and Outlook and it’s probably hard to avoid these ones in your daily work. There are some useful apps that you might not have heard of though. Part 1 of this article was in the last issue of Diamond Magazine (Nov/Dec), so if you missed it, check it out . Here’s part 2: Lists – track and manage information visually, such as project tasks using calendar, grid, gallery, or a custom view. Highlight important details with conditional formatting and integrate Lists with Teams too.

Copilot – Microsoft’s chat AI assistant. It can answer questions and generate images and you can use it for free in the browser. With a paid subscription it can assist you when using apps like Excel,

Word and PowerPoint.

Loop – an AI-powered workspace for collaboration. Loop components sync across apps in real time. Use with Copilot. Clipchamp – Microsoft’s app for creating and editing videos.

Using all of these apps could be overwhelming and counterproductive. We recommend exploring what’s on offer and choosing the ones that work best for your organisation. To find the apps, just search the name of the app into Google (or another browser) and sign in with your 365 login. If you have any questions, please get in touch.

glidetraining.com

Business risks of not having a finance manual

A finance manual outlines internal financial processes and policies and serves as a guide for staff, setting out responsibilities to ensure financial consistency and compliance. A financial manual also serves as a practical guide for teams to handle key tasks, such as payroll, reporting, and reconciliations, while maintaining adherence to regulatory requirements.

Without a finance manual, a business can face numerous risks, including operational inefficiencies, compliance issues, and audit challenges. Financially, it may encounter fraud, cash flow problems, budget overruns, and inaccurate financial reporting. Additionally, staff may experience confusion over roles and responsibilities, gaps in training, and low morale.

Creating a financial manual involves mapping processes, defining roles, and ensuring alignment with legal standards. It should be regularly updated to reflect operational or regulatory changes. While initial development may require resources, the long-term benefits of clarity, efficiency, and risk mitigation outweigh the costs.

It is recommended that these manuals are regularly reviewed to ensure they meet the needs of the business, as well as changing professional compliance guidelines.

To enhance your business operations with a finance manual, consider partnering with an experienced advisor. They can streamline the creation process and customise the manual to fit your specific needs.

PDP Services Ltd: Leading Air Source Heat Pump Installations and Maintenance in Sussex

As homes and businesses increasingly seek sustainable and cost-effective heating solutions, PDP Services has established itself as a go-to expert, helping clients transition to cleaner energy systems that offer long-term financial and environmental benefits. Air source heat pumps (ASHP) are gaining popularity due to their ability to efficiently transfer heat from the outside air to indoor spaces. Operating much like a refrigerator in reverse, ASHP systems can heat and cool a property, making them versatile solutions for year-round

comfort. PDP Services specialises in the installation of these advanced systems, ensuring each unit is tailored to meet the unique requirements of every building.

Benefits

1. ASHPs are highly efficient, with the ability to generate more energy than they consume. This efficiency translates to reduced energy bills, making them a cost-effective solution for long-term heating.

2. By using ambient air as a heat source, ASHPs significantly reduce

the reliance on fossil fuels. Homes and businesses can reduce their carbon footprint

3. ASHPs require minimal maintenance PDP Services will maintain and service your system ensuring it runs efficiently throughout its lifespan.

The Boiler Upgrade Scheme (BUS)

One of the most compelling reasons to install an air source heat pump today is the financial support available through the UK government’s Boiler Upgrade Scheme (BUS). Through this scheme, homeowners and businesses can receive a £7,500 grant to replace traditional gas or oil boilers with heat pumps. PDP Services is well-versed in helping clients navigate the application process for the BUS grant. By leveraging this financial support, property owners can make a smoother transition to air source heat pumps without the burden of high upfront costs.

pdp.services/renewables.

For more details, read more here menzies.co.uk

RPD’s 2024 Highlights: A Year to Celebrate

As 2024 came to a close, we reflected on an incredible year of growth, achievements, and unforgettable memories. From welcoming new faces to reaching major milestones, here’s what made last year so special for the RPD family!

We were overjoyed to welcome two new babies into the RPD family— congratulations to the proud parents! Our talented team also achieved remarkable milestones, passing 26 professional exams and submitting 99.85% of our client’s tax returns on time. Client trust remains at the heart of what we do, and we’re proud to have earned a 4.9/5 rating on Google Reviews and 116 client referrals last year—thank you for being our greatest advocates!

Last year, we grew stronger by adding ten new team members, each bringing fresh energy and ideas to RPD. Our clients and contacts also showcased their competitive spirit at our annual

quiz night, with 25 teams battling it out! 114 participants also joined us at the Annual Footgolf Tournament— thank you for making these events

Resolution together – what is it?

With rising living costs and increasing business expenses, families and businesses are feeling the financial strain more than ever. Disputes in these areas can quickly escalate, adding further stress and financial burden. Recognising the need for more cost-effective and

constructive solutions, stevensdrake Solicitors has introduced Resolve, a service designed to help individuals and businesses address conflicts in a collaborative way while keeping costs under control.

A key feature of the service is the Resolution Together process, allowing a single lawyer to advise both parties in a family separation. “This approach can save time and cost while promoting cooperation,” explains Kristy Underwood, who has recently joined stevensdrake to lead the service.

For impartial facilitation, Resolve also offers family mediation to help separating couples address financial, property, and child-related issues. Civil and commercial mediation is available for disputes such as contractual disagreements or contested probate,

such a success!

Beyond the workplace, we came together to make a difference, raising £6,022 so far in support of the Holistic Wellness Community to support mental health and well-being in a safe, nonjudgmental environment.

We were deeply honoured to be nominated for the Flexible Employer of the Year Award at the gbb Awards, a testament to our commitment to fostering a supportive and adaptive work environment.

Reflecting on all these achievements, we’re filled with gratitude for our incredible team, loyal clients, and the unwavering support of our community. Here’s to making 2025 even more remarkable—together!

placedobson.co.uk

while workplace mediation focuses on resolving conflicts among colleagues or management.

Sessions are tailored to client needs and can take place in person at stevensdrake’s Crawley offices, remotely, or at agreed alternative locations. All work is handled by qualified lawyers and mediators, ensuring expert guidance throughout.

With the Resolve service, stevensdrake empowers clients to find amicable solutions tailored to their needs while maintaining traditional legal support where required.

.stevensdrake.com

Steel Building Specialists for the South East

Carnegie Group specialises in steel frame construction in the industrial and commercial sectors. We offer main contractor services with the ability to take your project from initial concept through to completion. We ensure quality, transparency and excellent communication throughout your project.

Architectural design in-house

CGIs & 3D modelling

Main contractor services

New builds & developments

Extensions & refurbishments

Steel building installation

Demolition & groundwork

Full construction services

Projects of all sizes. Call us on 01959 572501 info@carnegiegroup.co.uk

Storm12 welcomes two new team members: Rahul Verma and Abby Pudney

To further enhance their team and services, Storm12 has recently welcomed two new team members. Rahul Verma joined as an SEO Executive and Abby Pudney became Storm12’s first-ever Design Apprentice.

Rahul Verma Storm12 were excited to welcome Rahul Verma to the team in October as their new SEO Executive!

Rahul brings extensive experience in search engine optimisation (SEO). He

recently earned a Master’s degree with distinction from the University of Sussex, where his dissertation, ‘The Impact of Local SEO on Small Businesses’, demonstrated his understanding of the field. With his strong qualifications and years of experience, Storm12 are excited to have Rahul apply his SEO expertise to enhance their offerings.

Reflecting on his new role, Rahul shared, “I love the diverse client base at Storm12. It keeps the work exciting, allowing me to explore multiple projects while watching my colleagues work their magic.”

Abby Pudney

Storm12 were equally excited to welcome Abby Pudney in November as their first-ever Design Apprentice. Abby will be working closely with the creative team, developing her skills in design.

Abby recently completed her A-Levels at The College of Richard Collyer, where Storm12 gives annual talks to inspire the next generation about careers in the creative industry. Motivated by these talks, Abby approached Storm12 for

work experience. She impressed the team with her performance during the placement which led Storm12 to offer her an apprenticeship!

Reflecting on her new role, Abby said, “I was so excited to find out I had been offered an apprenticeship! I couldn’t be happier to further my education with Storm12. I’ve already learnt so much from everyone, and I’m looking forward to building on my skills during my apprenticeship.”

These new team members will help strengthen Storm12’s commitment to delivering high-quality services to their clients.

Storm12 is a creative marketing agency within the Gatwick Diamond, working with businesses across a wide range of industries. With their four core services, marketing, creative, digital and web, Storm12 delivers growth, brand positioning and creative activation for their clients.

storm12.co.uk

Time doesn’t have to be your enemy! Ways to manage your time as a business owner

If you are a business owner, imagine that you were still employed. Would you tolerate working more than the standard 30-40 hours per week for a below market salary? You may tolerate it for a little while, but certainly not for very long!

Yet this is precisely the position business owners find themselves in. It is a stressful position to be in, with a lack of work-life balance and often financial insecurity.

To turn the situation around requires a pro-active approach and self-discipline.

Time management is one of the perennial challenges for business owners, so we thought we’d share some key techniques that we use with our clients.

1. The Eisenhower Matrix – mapping the relative urgency and importance of tasks. If it is urgent and important, they sit with you to do. If it is urgent

but not important – delegate. If it is important but not urgent – schedule for the future.

2. Outsourcing – where you don’t have the expertise, invest in outsourcing (HR, marketing etc) because ultimately it will give you back time and generate you more money.

3. What is your meeting rhythm? –meetings are an important way of cascading information through your business. So what meetings should you have daily, weekly, monthly and quarterly?

4. Submarine reporting – getting your team to report the information you want, in your preferred format at predictable times will help everyone’s workload and enable you to more efficiently and

effectively make decisions, make improvements and progress your business.

For more information on each of these and other techniques, download the free guide for business owners, here: tr.growthcoach.co.uk/businessresources-guides/ or contact me directly as I’d be happy to have a 121 with anyone to discuss. jo@growthcoach.co.uk

Inspire our future workforce in 2025

Put your business experience to great use in 2025 by helping shape the futures of young people as an Enterprise Adviser.

Surrey Careers Hub is looking for professionals to use their skills and knowledge to work strategically with schools and colleges.

Enterprise Advisers use their experience and networks to help

teachers bridge the gap between formal learning and the world of work.

Full training is provided; all you need is a commitment to working with teachers for a couple of hours a month to input into careers programmes.

You’ll be joining a network of more than 4,000 people across the UK. And you’ll be helping hundreds of young people be inspired about their futures.

As Lisa Jarvis, who is an active Enterprise Adviser with Surrey Careers Hub alongside her role at Novo Nordisk, explains: “As business professionals, we often forget the valuable skills and networks that we have. These could be so beneficial to schools, helping them focus on what they are great at - which is educating our young people.”

What is an Enterprise Adviser?

Enterprise Advisers are business professionals dedicated to making a lasting impact on the future outcomes of young people.

Volunteers use their skills, business

experience, and networks to support local schools and colleges.

They provide invaluable employer perspectives and put opportunities with local businesses at the heart of a young person's education.

Anyone can register their interest in the role, regardless of where they live or work.

What's in it for you?

There's more to becoming an Enterprise Adviser than just giving back. You'll also:

• Develop and grow your experience in strategic planning

• Understand how to communicate and connect with young people

• Access support from a national and local network of like-minded people

• Gain a deeper understanding of the education sector

For more information and to register your interest visit the Surrey Careers Hub website

Stakeholders Unite to Champion the Gatwick Region at UKREiiF 2025, Driving Investment for Sustainable Growth

Public and private sector leaders from one of the South East’s most dynamic economic hubs are uniting for the UK Real Estate, Investment and Infrastructure Forum (UKREiiF) in May 2025.

Led by London Gatwick, in association with the Gatwick Diamond Initiative, the collaboration seeks to position the Gatwick region as a global investment destination, fostering innovation, job creation, and resilience. The effort was spotlighted at the London Gatwick Economic Summit, where Gatwick CEO Stewart Wingate unveiled plans for a Gatwick Region Airport Economic Zone (AEZ). “UKREiiF has allowed us to showcase our collaborative approach to growing the region’s economy,” said Wingate. “We are excited to continue working with community and business leaders to promote the region’s benefits and attract future inward investment

through UKREiiF and the AEZ.”

Brett North, CEO of the Gatwick Diamond Initiative, added: “Our inaugural attendance at UKREiiF 2024 allowed us to showcase the business and lifestyle opportunities within the Gatwick Diamond. We’re looking forward to building on this success and strengthening our region.”

Councillor Atif Nawaz, Crawley Borough Council, highlighted the partnership’s potential: “It’s a fantastic opportunity to showcase Crawley and the wider region’s benefits to potential investors.” Barbara Childs, Horsham District Council, echoed: “We are committed to creating the best environment to attract new businesses and foster success.”

Facilitated by White Label Creative, with London Gatwick as headline partner and Gatwick Diamond Initiative as the

associate partner, confirmed public sector partners include Chichester District Council, Crawley Borough Council, Horsham District Council, Invest West Kent, London Borough of Croydon, Reigate and Banstead Borough Council, and West Sussex County Council. Private sector partners include Birketts LLP, Develop Croydon, Oander, SHW, and Morgan Sindall.

kglass@wlcreative.org.uk

Not just talking the talk: how businesses and other organisations use language to shape laws against modern slavery

New research co-authored by the University of Sussex Business School’s Prof Rob Caruana, University of Bath’s Prof Andrew Crane and University of Nottingham’s Dr Claire Ingram, highlights the pivotal role businesses and other organisations played in shaping the 2015 UK Modern Slavery Act. This landmark legislation, which emerged from intense parliamentary and media debates in 2013-15, positioned large firms as key players in identifying and mitigating modern slavery risks within their supply chains. This ushered in a new era of corporate auditing and reporting as many in the business community will be aware. While the Act consolidated existing laws against forced labour, human trafficking, and servitude, it also reflected the interests of those who lobbied for its creation. Specifically, the research demonstrates the impact of how

different groups - including government, media, businesses and NGOs - talked about modern slavery. As Caruana notes of the language and examples used to frame the new category of modern slavery: "Some people and practices got included while others did not."

Migrant domestic workers and children were recognised as potential victims, whereas sex workers and refugees were not. The media often spotlighted cases involving violent crime gangs and sexual exploitation. These examples, the researchers explained, helped garner public support but sometimes skewed perceptions. Like the government, businesses often highlighted cases of organised crime. This narrative helped frame businesses as victims, rather than perpetrators, of reputational damage and unfair competition from rogue organisations involved in criminal activity.

A new direction for the board at Assurity Consulting

From 1st January 2025, three of the current Directors at Assurity Consulting are stepping back from leading the business, before leaving on 31st March 2025. Paul Foxcroft, Managing Director, Paul Phillips, Director of Consultancy

Services and Ian Woodland, Director of Business Services are handing over to a new team of Directors, promoted from within the business. Greg Davies, Director of Market Development will be staying on with the new board for the

With the Modern Slavery Act now under review, organisations may again be thinking about how their language and priorities influence who and who is not covered by the law’s protections and punishments. If the law is updated, businesses in the Southeast could actively engage in the process and help shape a fairer and more comprehensive framework that addresses local challenges.

Read the research here.

foreseeable future to provide continuity. The business is also restructuring the teams to allow for further growth. The new team of Directors from 1st January 2025 will be:

Paul Foxcroft, commenting on the change in the board said, “I’m delighted we’ve been able to continue to develop the wealth of talent we have in our business. The future looks bright and secure at Assurity Consulting.”

Keith Vigar, Managing Director Elect commenting on the changes said, “I am extremely excited and honoured to be given the opportunity to take up the

position of Managing Director at Assurity Consulting. The current Directors have guided the business to its success to date and now that we are part of the Celnor Group, my colleagues and I are dedicated to drive the business forward, maintaining our values and great customer service.”

Assurity Consulting remains a people-centred workplace compliance

consultancy. The company culture and values will stay the same, and they will continue to work with all customers and suppliers as a trusted partner, with no impact on the services their customers receive.

For further information please contact suzanne.clarkson-lewis@ assurityconsulting.co.uk

Success Story: Upskilling Staff Through Digital Apprenticeships!

Bella recently finished her Digital Apprenticeship Programme at the University of Sussex. We spoke with her to learn more about her experience.

Why did you decide to apply for a digital apprenticeship?

I applied for the digital apprenticeship because of my passion for creative work, particularly in photography, videography, and graphic design. These were areas I wanted to explore deeper in my job, but I lacked the time to fully develop these skills. The apprenticeship

current role by gaining skills that would challenge me.

How has the apprenticeship helped deepen your understanding and skills?

This apprenticeship has strengthened my understanding and technical skills through hands-on learning. Working on real tasks rather than just classroom theory made everything clearer.

What skills or knowledge have you acquired that you didn’t have prior to the apprenticeship?

Specific skills I’ve acquired include professional photography and videography techniques, video editing abilities, graphic design skills for marketing materials, experience with social media management and content creation strategies. I’ve also gained critical thinking abilities to analyse data/ metrics and develop integrated digital marketing campaigns.

Do you find the targets set by you, your employer, and your tutor valuable?

and tutors were invaluable. They provided a structured framework with clear expectations, keeping me focused and motivated. These goals encouraged both career growth and personal development, pushing me out of my comfort zone.

How do you apply the skills and knowledge you have gained to your work tasks?

I apply the skills from my apprenticeship to various tasks, such as creating social media campaigns, designing marketing assets, and developing data-driven promotional strategies. The hands-on experience made me proficient with industry tools, enabling me to take on larger creative projects and challenges.

Whether you're looking to upskill existing staff or bring in fresh digital talent, apprenticeships offer a futurefocused solution.

Learn more at

Upcoming Events

www.gatwickdiamondbusiness.com/business-networking-events

Thursday 9th January 2025: 8.30 – 10.00

The gdb Business Breakfast

Brought to you in partnership with Crawley College Crawley Town Centre BID, this monthly breakfast will provide a friendly, relaxed and informative environment for local businesses to network and improve their business profile. With guest speaker and a delicious full English breakfast.

• £20.00 +VAT for gdb Members

• £25.00 +VAT for Non-Members

Ticket cost for Crawley Town Centre BID Members will be covered by CTCBID (limited availability).

Thursday 16th January 2024: 9.00 – 13.00

Diamond Leaders for Growth

Diamond Leaders for Growth is a Gatwick Diamond Business programme exclusively for individual leaders committed to growing their businesses and interested in sharing experience, knowledge and ideas with like-minded peers.

Membership is for a minimum 12-month period for an annual fee of £900 a year for gdb members (£1800 for non-members) with the option to pay monthly.

Monday 20th January – 10.30 – 11.30

Membership Meet Up

Whether you’re new to gdb, thinking about joining or an existing member who needs a refresher, these events are the perfect opportunity to get to know gdb, ask questions and learn more about the variety of member benefits available to you.

• Free to attend

Monday 23rd January 2025: 08.30 – 14.30

gdb Re-Energise Conference 2025

The annual gdb Re-Energise Conference is the perfect opportunity for you to invite your team members and guests for a morning filled with infectious motivation and positive powerful messages from our guest speakers.

• £65+VAT for gdb Members

• £75+VAT for Non-Members

Includes a light breakfast and closing with a buffet lunch.

Friday 31st January 2025: 11.00 – 12.00

gdb’s January Educational Seminar

Would you like to be more confident delivering a presentation about your area of expertise? Perhaps you’re plucking up courage to give a short talk at a gdb seminar this year — or keen to polish up your business messages ahead of a sales opportunity? Make 2025 the year you achieve this goal — with the help of our January speaker and communications expert, John Young of John Young Media.

• This event is free for gdb Members and Non-Member Guests who have purchased a Members Meeting Guest Ticket.

Friday 31st January 2025: 12.00 – 14.30

gdb January Members Meeting

Join us at Nutfield Priory Hotel and Spa to stay connected with the gdb Team and your fellow Members.

• Free for gdb Members

• £25 + VAT for Non-Members

Thursday 6th February 2025: 8.30 – 10.00

The gdb Business Breakfast

Brought to you in partnership with Crawley College Crawley Town Centre BID, this monthly breakfast will provide a friendly, relaxed and informative environment for local businesses to network and improve their business profile. With guest speaker and a delicious full English breakfast.

• £20.00 +VAT for gdb Members

• £25.00 +VAT for Non-Members

Ticket cost for Crawley Town Centre BID Members will be covered by CTCBID (limited availability).

Monday 10th February 2025: 12.15 – 17.00

gdb Raceday

Join Gatwick Diamond Business in partnership with the Sussex Institute of Directors, for a relaxed networking day at Plumpton Racecourse. Enjoy lunch, dessert, and afternoon snacks, all included with your ticket, along with a welcome drink to kickstart the event.

• £50+VAT for gdb members

• £60+VAT for non-members

Monday 17th February 2025: 10.30 – 11.30

Membership Meet Up

Whether you’re new to gdb, thinking about joining or an existing member who needs a refresher, these events are the perfect opportunity to get to know gdb, ask questions and learn more about the variety of member benefits available to you.

• Free to attend

Friday 28th February 2025: 11.00 – 12.00

February Educational Seminar

Join us in February, with guest speakers Sam Rehan, Wellbeing & Ease Ltd and Henry Adekoya, Revive Health Fitness This event is free for gdb Members and Non-Member Guests who have purchased a Members Meeting Guest Ticket.

Friday 28th February 12.00 – 14.30:

gdb February Members Meeting

Catch up with all things gdb and your fellow gdb members at the February Members Meeting hosted by Europa Gatwick Hotel

• Free for gdb Members

• £25 + VAT for Non-Members

KAREN DOBRES

BUD JOHNSON

GARY PETERS ANDREW WRIGHT

gdb welcomes new members

Membership of gdb will help you raise your organisation’s profile within the Gatwick Diamond and build your business connections.

Archard Talent

Archard Talent, with 25+ years in recruitment, partners with companies to build strong connections with toptier talent. Aware of hesitations about using external recruiters due to past experiences with poor service and high fees being some of the biggest concerns. Addressing these, we provide a costeffective quality-driven service designed to support local business in their growth

bloominarts.org.uk

brightoncctv.co.uk

Bloomin’ Arts

Bloomin’ Arts is a creative arts charity driven by the voice of disabled adults. Based in Lingfield, Surrey, we support up to 85 disabled adults. Offering high-quality opportunities for artistic expression, each individual develops their creative talents and builds valuable connections within our local and artistic community.

We support each person to grow in creativity and have confidence in their

Brighton CCTV

Brighton CCTV specializes in CCTV, Intruder Alarms, and Access Control systems, offering tailored security solutions across Sussex. Trusted by industry leaders such as Boeing, Burger King, and Hilton, we’re proud of our strong reputation for reliable, stateof-the-art technology. We regularly work with clients across Gatwick, Sussex, and Surrey, providing expert

plans without the hinderance of costly recruitment processes.

By deeply understanding each company’s unique needs, culture, and mission, we act as an extension of your team, ensuring tailored solutions. Our goal is to transform recruitment into a seamless, trust-filled partnership whilst offering exceptional value.

abilities by; providing opportunities to support social and emotional personal development; gaining practical life skills; improving mental and physical health; increasing independence; and taking greater control over their own lives.

We are a friendly bunch, come and visit us to see what we do!

knowledge with a friendly, approachable team. As a new member of the Gatwick Diamond Business community, we’re excited to connect with fellow members and strengthen local partnerships, continuing to deliver expert security solutions for both commercial and residential clients. Contact us today to arrange a free, no obligation survey.

CID Spaces

cidspaces.com

cmdshiftr.com

CID Spaces specialises in office, warehouse, and school fit-out and refurbishment, offering a complete design and build service. We can manage every stage of the process from concept to completion. Whether it’s transforming offices into modern, collaborative workspaces, optimising warehouses for efficiency, or creating inspiring educational environments,

CmdShiftR

We create bespoke software, mapping your processes, automating as much as possible to allow your staff to help you build the business, rather than wrangling systems.

We believe that each business should have a system that improves their day-to-day operation, designed and delivered with the minimum of fuss and fully integrated with other systems such

Copthorne Prep

Copthorne Prep is a leading independent school for girls and boys aged 2 to 11 years and part of the multi award-winning Caterham Family of Schools. We create a love of learning through our excellent education offer, where wellbeing is at the core of all achievements and every child is encouraged to be their best. We support working families with our

our expert team ensures your project is tailored to your specific needs. With a focus on innovative design, functionality, and quality workmanship, we handle everything - from planning and design to construction and final touches. CID Spaces can bring your vision to life seamlessly and stress-free.

as Xero. The aim of which is to reduce the chaos and frustration created by inappropriate software, making it easier for your business to run smoothly and profitably.

Services

• Bespoke branded software

• Integrations with existing systems

• Updating of old Claris FileMaker systems

‘Flying Start Nursery’ taking children from 2 years, wraparound care for 48 weeks of the year and onsite externally provided holiday clubs, also available to the local community. Copthorne Prep has an extensive range of fantastic facilities available to hire for local business events.

Creative Funding Solutions Limited

Creative Funding Solutions Limited is committed to obtaining finance solutions tailored for you or your business.

Our team have a lifetime of knowledge and can offer flexible funding options including vehicle and asset finance as well as commercial mortgages, business loans, and invoice finance.

DabApps

dabapps.com

office.mbucur@proton.me

DabApps is one of the UK’s leading mobile and web app development agencies. They’re passionate technologists, designers and business minds seeking to design and build for good.

With 12 years of experience as an agency servicing multiple sectors, their in-house team have honed their skills to do what they do best - designing and

Dr. Mihaela Bucur

Dr. Mihaela Bucur is a Consultant Psychiatrist and Certified Lifestyle Medicine Physician with clinics at 2 Harley Street, London, and Crawley. Specialising in General Adult Psychiatry, she supports patients 18+ with conditions like ADHD, OCD, depression, anxiety, PTSD, and burnout. Combining psychiatry with lifestyle medicine, Dr. Bucur offers holistic, evidence-based care. A Fellow of the Royal College of

For individuals, we offer a personal service and a wide variety of options for prestige cars, motorhomes, campervans, caravans, horseboxes and marine finance.

Authorised and regulated by the FCA, our extensive knowledge and experience has enabled us to provide access to funding solutions bespoke to your needs via our panel of more than 60 funding partners.

building digital products.

DabApps work with open source contributions wherever possible, are well known for their work with API’s as well as for developing Django Rest Framework.

Their clients include Peoplewise, WeThrive, Brighton Fringe, Diversity & Ability, OneResearch, Agilio, and Music for my Mind.

Psychiatrists, she served as Associate Registrar for Wellbeing and Retention (2019–2022). Certified in Lifestyle Medicine, Dr. Bucur’s compassionate, person-centred approach empowers individuals to achieve recovery and lasting mental well-being.

Expeed Software Ltd

Founded and Head Quartered in US in 2008, Expeed Software Ltd is a trusted technology partner for businesses globally. Expeed expertise in AI-driven data analytics, custom software development, UX design, and website and content management. Their flagship product, SaaSLogic, streamlines billing and payment collections, helping businesses optimise operations and achieve sustainable growth.

Expeed delivers innovative, tailored solutions from startups to global corporations. Committed to supporting British businesses and addressing local challenges. Expeed empowers businesses to scale, innovate, and make a meaningful impact in the everchanging digital landscape.

We extend our expertise to all the gdb members and serve as their valued service provider. expeed.com

FD Outsourcing Limited

FD Outsourcing specialises in helping Gatwick Diamond based SME’s manage and grow their business on a day-to-day basis. We provide a complete solution for all your accountancy needs. Whether you need consultancy, management accounts, year end accounts, accounts processing, corporate or personal tax, VAT or payroll, we can help you. By using our professional and commercial

Fresh Display

freshdisplay.co.uk

Fresh Display are Exhibition and Display Contractors in Burgess Hill and have been ‘Bringing Brands to Life’ for 20 years.

We can help with everything for your Exhibition or Event, from a simple Banner Stand or Pop-up to a fully managed Modular or Custom-Built Stand, covering the build and break, logistics and storage, so you won’t have to lift a finger!

experience and the latest state-of-theart accounts technology, we are able to provide you with a better, more cost effective and flexible solution. Re-invention of the wheel is kept to a minimum. Help when you need it, at a price you are prepared to pay.

Fresh Display also provide a complete Signage service to include site survey, manufacture and installation for Offices and Workspaces, Schools and Colleges and Retail.

You only get one chance to make a strong first impression. You can rely on our expertise to ensure the success of your project.

Gatwick Audiology

As one of the leading audiology providers in the South East, with Hearing Care Centres in Sussex and Surrey, we understand the importance of highlighting how hearing loss doesn’t just affect an individual, it also affects loved ones and friends. We offer hearing assessments, tinnitus management,

hearing protection, ear wax removal, and hearing aid fittings, all carried out by our friendly and experienced audiology team led by Owner and Chief Clinical Audiologist, Prince Punnoose. To get in touch, visit our website.

gatwickaudiology.co.uk

graceoverseas.com

Grace Overseas

Grace Overseas is a Family run, global freight forwarding business with over three decades of experience in providing effective freight solutions to businesses worldwide.

With agents in all major locations, whether by land, air or sea, our logistics solutions ensure our customers receive a reliable service.

Harvey John

harveyjohn.com

At Harvey John, quality defines us. Based in Brighton, we specialise in Accountancy, Tax & Treasury, and Legal recruitment. Partnering with HR teams, hiring managers, and business leaders, we take the hassle out of recruitment— cutting through the noise to save time and energy in finding the best candidates. From Sussex to Europe and beyond, our network connects you with talent not

The Crawley office is predominately specialising in Road Freight, UK Shipments and same vehicle express Shipments into Europe, both with trailers and smaller vehicles.

Please contact us with any requirements you have to: connect@ graceoverseas.com

readily available elsewhere. With over two decades of expertise and more than 75% repeat business year after year, our results speak for themselves. Once people work with us, they stick with us, trusting our personal approach to deliver results.

Korgi Consulting

korgiconsulting.com

Korgi Consulting emphasises a unique approach to tech consultancy, leading with an outcome-based approach to planning and delivery. We provide critical technology (ICT, Audio Visual) advisory & professional services for real estate and operational transformation projects. We collaborate closely with clients, leveraging our network of subject matter experts. Our process begins with envisioning the key objective,

McBain Business Services

then strategizing and implementing the transformational changes, anticipating future trends. We commit to ongoing project optimization through measurement and refinement, ensuring continual adaptation to clients' needs. Initial briefings with clients are crucial for understanding specific challenges and assembling the right team for success.

mcbain.org.uk

McBain Business Services started in 2009 and offers outsourced financial control for businesses.

Bookkeeping, VAT, Payroll; all are necessary but can be a burden - leave them to us as we find joy in the rhythms and beauty in the numbers.

But what excites us even more, and makes a difference to our clients, is using and making sense of all that data; in

rokskool.co.uk

providing Management Accounts, cash flow, margin analysis, company reviews and so help small-medium sized businesses improve their performance. Ian McBain has a career spanning more than 30 years in accounts, both in practice and in commerce.

Rok Skool Sound Strategies Ltd

Rok Skool Sound Strategies Ltd harnesses the power of music to help businesses overcome their challenges. Through interactive sessions grounded in music history, practice, and performance, alongside business leadership skills, Rok Skool helps organisations:

• Identify and resolve team issues

• Improve performance

• Encourage creativity

• Enhance confidence

• Celebrate success

Based at Rok Skool Ltd, a music tuition business in Haywards Heath, our business leaders and musicians deliver engaging experiences. We’re hosting The Performance Playbook: Lessons from Music & Sport on 20 January featuring Paul Barber OBE, Tony Underwood and Lynsey and Dan Hipgrave. Email sarah@ rokskool.co.uk for discounted tickets.

starford.co.uk

Starford

We believe in the power of collaboration to deliver success. We offer first-class employment law advice paired with People-related consultancy, operational strategy and project management, while our flexible service means clients only pay for support when they need it.

Unlike other firms, we don’t create dependency; we act as a genuine extension of our clients’ teams. Each of our People consultants is paired with a Solicitor; meaning clients are confident that all advice is backed up with a solid foundation of legal expertise. Our affordable fees allow us to support any organisation – whatever their size or situation.

The Fluent Group

The Fluent Group is a leading provider of IT solutions and communications, specialising in cloud services, cybersecurity, and data management. We work closely with businesses to deliver bespoke solutions that enhance operational efficiency and drive digital transformation. Our services also include telecoms, fibre broadband, mobile phones, CCTV, Wi-Fi, door

entry systems, and emergency tannoy systems. Combining industry expertise with cutting-edge technology, we consistently deliver results that exceed expectations, helping clients achieve sustainable growth and success in competitive markets. Work with The Fluent Group to unlock your business’s full potential in the evolving digital landscape.

fluent-group.co.uk

The Recruitment Lab

We provide a range of straight-talking, no nonsense recruitment solutions that are delivered with a friendly and intelligent customer service. We believe in making a positive difference to those we work with, and we believe client and candidate experience is as important as the final result.

It is this approach, where relationship building is the goal to our work, that means clients and candidates return to

us time-and-time again. They trust us to deliver against a range of briefs in a variety of industries.

In short, we’re an awesome local recruitment agency working tirelessly on your behalf.

Referrals

#goodpeopleknowgoodpeople

Woodstock IT

Woodstock IT was founded in 2011 and is based in Horsham. They are dedicated to supporting businesses with tailored IT solutions that simplify technology and enhance productivity. Specialising in Managed Services and Cyber Security, the team combines technical expertise with a friendly, personal approach. Known for their reliability and responsiveness, Woodstock IT work closely with businesses to ensure their

technology drives growth and success. Their mission is clear: Making IT Simple, so that clients can focus on what they do best, knowing their IT is in safe hands.

We would like to thank the following members for referring gdb to their business contacts:

• Katherine Enock from Adaptavis for referring Ispace Glass Ltd

• Jeremy Taylor from The Company Connector for referring Expeed Software Ltd

• Tim Fifield from BritWeb for referring Woodstock IT

• Chris Mansfield from Fusion for referring Gatwick Audiology Ltd

• Xpress Group for referring Pipeline Digital

Diamond Listing Directory

Welcome to your Diamond Listing Directory

The gdb member companies listed below have a Diamond Listing in the

gdb

Directory. For a full list of gdb members please go to Members Directory And contact us to find out how to enhance your listing and raise your website profile in PINK!

Environmental Services

Cleankill Pest Control

Incor

724177 Hotels / Venues / Events

Ashdown

Brighton & Hove Business Show & Gatwick Business Show

Brighton

Tottington

Insurance / Risk Services / Compliance

First

Manufacturing / Engineering

BSE3D

Marketing / Media / PR Famous

Pipeline

Medical / Health / Wellbeing

Adept

Benchmark

Recruitment / HR

Archard Talent archardtalent.co.uk 07542 674946

Giraffe People HR giraffepeoplehr.co.uk 07539 548907

Harvey John Ltd harveyjohn.com 01273 827478

MJV Consulting mjvconsulting.co.uk 07766 797498

Security Products / Services

Brighton CCTV brightoncctv.co.uk 01273 782323

Training / Education

Action Your Potential actionyourpotential.org 07590 698701

Chichester College Group chigroup.ac.uk 01243 786321

Copthorne Prep School copthorneprep.co.uk 01342 712311

East Surrey College esc.ac.uk 01737 788316

North East Surrey College of Technology (Nescot) nescot.ac.uk 02083 941731

Roffey Park roffeypark.com 01293 854020

Sussex & Surrey Institute of Technology sussexsurreyiot.ac.uk 01293 442213

University of Brighton brighton.ac.uk/business-services 01273 641039

University of Sussex sussex.ac.uk

01273 606755

Thomas Franks: Leading the Way in Culinary Excellence

Thomas Franks is a market-leading, privately owned caterer with a profound understanding of the independent school and business sectors. As a family-run organisation, we have spent the last two decades delivering exceptional, seasonal, and nutritious food to our clients, including prestigious names such as Withersworldwide, Dentons LLP and Barings.

At the heart of our operations is a commitment to well-being, sustainability, and innovation. From freshly prepared, locally sourced meals to supporting our teams' professional development, we remain steadfast in our purpose to positively impact the communities we serve. We are dedicated to delivering the highest quality food and service whilst offering the best financial solutions for our clients, achieving cost savings and ensuring exceptional value through every partnership.

Our Nutrition team plays a pivotal role in achieving this vision, supporting clients and location teams by offering bespoke guidance to meet specific dietary and wellness needs. By integrating expertise in nutrition with a passion for innovation, the team ensures that every menu meets the highest standards of health and taste while aligning with individual client

priorities. This is further reinforced by our recent Healthy Eating Champion Catey Award win.

Award Winning Caterer

Groundbreaking achievements have defined this year. For the second year running, we secured a place on the Sunday Times 100 Best Places to Work list, a testament to our inclusive culture and the dedication of our team. Additionally, our commitment to workplace excellence was recognised through our HR Team being named HR Team of the Year 2024 at the HR in Hospitality Awards and our shortlisting for the Best Workplace Culture Award at the Investors in People Awards.

On the sustainability front, we were honoured to win the Planet Mark Best Newcomer Award, celebrating our efforts in reducing our carbon footprint. This recognition aligns with our expanded partnership with Planet Mark to certify our carbon metrics and

drive forward our ambitious journey to Net Zero.

Driving Change Through Charity and Innovation

In 2024, the Thomas Franks Foundation reached new heights with its charitable impact. Following the opening of our foundation in Malta, we have now donated an incredible total of 3.8 million meals to those in need. Some locations have achieved record-breaking outputs, producing over 20,000 meals in just three days. Our partnership with City Harvest London continues to expand, enabling us to support more than 500 charities across the capital. This included setting a new World Record for the most meals prepared for Charity within 24 hours. Looking ahead, we will continue to develop innovative technologies, climate solutions and carbon targets to create tangible environmental and social change. Thomas Franks remains committed to pushing boundaries in food quality, sustainability and workplace culture.

To find out more, please do contact us for a free catering review at info@ thomasfranks.com or visit our website, thomasfranks.com