A Resource For Homeowners Associations, Condominiums, Townhomes, and Cooperatives
President
Olivia Hurtado, CMCA
First Citizens Bank olivia.hurtado@cit.com
President-Elect
Wendy Hazelwood, CMCA Alliance Association Bank whazelwood@allianceassociationbank.com
Vice President
Diana R. Larson, AMS, PCAM Assured Association Management, Inc. dlarson@assuredmanagement.com
Director
Vanessa Burch, CMCA, AMS, PCAM
SBB Community Management, AAMC v.burch@sbbmanagement.com
Director
Leah K. Burton, Esq. Steptoe & Johnson, PLLC leah.burton@steptoe-johnson.com
Director
Madan Goyal
West Park Homeowners Association goyaltexan@hotmail.com
Director
Mark Norton, AMS, PCAM Insight Association Management, Co. AAMC mnorton@insightam.com
Director
Deena Still
Ridgecrest McKinney Homeowners Association dstill05@gmail.com
Director / Immediate Past President
Joe Veach Globus Construction Group jveach@globusmanage.com
James Nicholson, Chapter Executive Director DFW Community Associations Institute 14070 Proton Road, Suite 100 Dallas, TX 75244-3601
(972)246-3540
www.dfwcai.org office@dfwcai.org
Lone Star Fountains offers the largest selection of fountain and aeration products and services in the DFW area
Lone Star Fountains began in 1997 and quickly became the premier provider for fountain sales and service in North Texas. We sell and represent all major fountain manufacturers, including Aqua Control, Aqua Master, Airmax, Kasco Marine and Solar. We are the world’s largest Aqua Control distributor.
Our mission is to provide our clients with long lasting, quality products that are both functional and beautiful.
Our services focus on customer solutions that will give you the greatest return on your investment and time, and they include:
• Fountain and Aeration Installation
• Waterfall Pump Sales and Installation
• Solar and Wind Aeration Products
Lone Star Fountains
• Fountain and Water Aeration Preventive Maintenance Programs
• Troubleshooting and Repair Services for All Brands
• Maintains a facility solely dedicated to fountain and aeration services and repairs
• Is the only factory-certified service center for ALL major brands
• All fountain technicians are highly trained and factory certified by ALL major brands
• 3 service trucks fully stocked with parts to repair on site
• 1 full-time shop technician
• Fastest repair response time
• Carries Professional Liability and Worker’s Comp Insurance
DIAMOND SPONSORS
Alliance Association Bank
CCMC
Clean Scapes
Clients First Landscape
CMA; RTI/Community Management
Associates, Inc. “CMA”, AAMC
Insight Association Management, AAMC
Kerrane Storz, PC
Neighborhood Management, Inc. AAMC
Pinnacle Financials Partners
Roberts Markel Weinberg Butler Hailey, PC
SBB Community Management, AAMC
Shepperd Construction
Staying-A-Float Lifeguarding (S.A.F.
Steptoe & Johnson, PLLC
Platinum
Guarding)
Advanced Association Management, Inc.
Association Insurance Partners
Brightview Landscape Services
Cardinal Strategies
Five Star Pools
Globus Construction Group
Kilowatt Partners
LMI Landscapes
Pacific Western Bank
Robert’s Pool Service, Inc.
Scarbrough Medlin & Associates
Timothy, DeVolt & Company, P.C.
Vensure Group
Gold
Action Property Management
Castle Group
Complete Landsculpture
FronstSteps
Henry Oddo Austin & Fletcher, PC
Horizon Emergency Services
Koper Outdoor
Kraftsman Commercial Playgrounds and Water
Parks
Playwell Group
PondMedics
Popular Association Banking
Proper HOA Management
Rutherford Services, Inc.
Silversand Services
Symphony Risk Solutions, LLC
Yellowstone Landscape
Silver
Association Reserves - Texas
Bob Owens Electric Co., Inc.
Classic Construction & Restoration
Landscape Professionals of Texas
Master Systems Courts
PMP Management - Texas
Reserve Advisors, LLC
Riddle & Williams, P.C.
Bronze
Allegra Marketing Print Mail
Charles Taylor Engineering Technical Services
RealManage
Royal Real Estate Services
Education
Cavalry Construction & Restoration
CTB Multifamily Services
Randolph Brooks Federal Credit Union
2024 DFW CAI COMMITTEES
Ambassadors of Fun
Joeline Simien
Kristy McCarthy
Community Affairs
Deena Still
Expo
Jenna Abernathy
Deena Still
Gala
Mark Norton, AMS, PCAM
Golf Tournament
Dustin Cotton
High Rise Managers Forum
Christopher Glennon
Jenifer Reider, CMCA
Nathan Watson, CMCA, AMS
Legal Forum
Ashley Koirtyohann
Magazine
Tracy Wolin, CMCA, AMS, PCAM
Membership
Cindy Martin, CMCA, AMS, PCAM
Programming
Deena Still
Lawanda Brannon
Sporting Clays
Robey Canaday
What our staff say:
“I work in an area that interests me and inspires me to learn, plus my colleagues are fun to work with and supportive.”
- 7 years, Closing Department
“I love working for a company which exudes integrity and is focused on client satisfaction and employee development. We look for like-minded people who care about CMA’s objective of creating excellence in the HOA industry.”
- 4 years, VP Client Services
“I really appreciate that I don’t have to do my own compliance and that I am not incentivized to take on more clients then I can handle.”
- 5 years, Portfolio Manager
Chanel Noisette, Recruiter
Attorneys and Counselors at Law
COMMUNITY ASSOCIATION LAW
Serving DFW Area Community Associations for over 40 Years.
THE RMWBH DIFFERENCE
POA Specific Services
RMWBH offers flexible and practical techniques for the collection of assessments, enforcement of restrictive covenants, and creation and modification of governing documents for all types of community associations, including:
Master Planned Associations
Community Associations
POA Focused Attorneys
Townhome Associations
Mixed Use Associations
High-Rise Condominiums
Commercial Associations
The legal needs of the POA industry in the DFW region are met by five RMWBH Shareholders, Sipra Boyd, Clint Brown, Noelle Hicks, Ashley Koirtyohann and Marc Markel, who have devoted their careers to the service of POAs
Education
By using monthly webinars and community and managment specific training, new and experienced managers and board members benefit from RMWBH’s education programming that keep them up-to-date on the newest laws, current best practices, and provide the risk management tools that can be applied daily.
Innovating community association banking solutions is
With a strong commitment to the community management industry, backed by sizable national resources, Alliance Association Bank provides an unmatched level of expertise and responsiveness. Our customer-focused approach means you get a dedicated, experienced relationship manager— a single point of contact—to help with your unique needs so you’re able to focus on what matters most: your business and your customers.
Wendy Hazelwood, CMCA Vice President (214) 837-7711 whazelwood@allianceassociationbank.com
Joanne Haluska, CMCA, AMS Senior Managing Director, Central Region (216) 314-9100 jhaluska@allianceassociationbank.com
Why Choose Alliance Association Bank: Alliance Association Bank has over 50 years of combined experience meeting the unique and complex banking needs of community associations. This experience, combined with our financial strength and stability, make Alliance Association Bank a key financial institution to build an alliance with to grow your business. Alliance Association Bank is a division of Western Alliance Bank, Member FDIC. As one of the country’s top-performing banking companies, Western Alliance was #1 best-performing of the 50 largest public U.S. banks in the most recent S&P Global Market Intelligence listing and ranks high on the Forbes “Best Banks in America” list year after year.
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O F F E R I N G P R E M I E R S O L U T I O N S
F O R C O M M U N I T Y S C R E E N W A L L S
Project Prioritization AND MAINTENANCE STRATEGIES
Andrew Stoutenburg | Reserve Advisors | Regional Executive Director, PE, RS (512) 906-0744 | andrew@reserveadvisors.com | 400 W Main Street, Suite 104 • Round Rock, TX 78664
In the prior issue, we reviewed the critical role of reserve studies in maintaining the overall health and sustainability of community properties, debunking the misconception that they merely serve as budgeting tools but rather are one of many tools that aid in strategic decision-making in community management.
Not only do they establish prioritized schedules of capital improvement projects and funding plans over several decades, but they also provide guidance for future boards and property managers, ensuring continuity and informed decision-making. Additionally, reserve studies play a crucial role in guiding funding decisions, enabling communities to explore various financing options and garner support from stakeholders. We briefly reviewed how reserve studies aid in project prioritization, facilitating efficient maintenance and replacements based on urgency and importance. That is the topic we’ll explore in detail in this issues article.
Transitioning from our prior exploration of reserve studies’ strategic significance, we now home in on a pivotal tool: the Five-Year Outlook. This succinct roadmap guides community associations in prioritizing capital expenditures, with projects chosen based on urgency, lifecycle considerations, and safety concerns. As we delve deeper into maintenance practices, it becomes apparent that integrating these considerations into project prioritization is essential for optimizing resources and safeguarding long-term property value.
Five-Year Outlook
The Five-Year Outlook serves as the essential ‘roadmap’ for community association boards to prioritize capital expenditures in the near term. This strategic planning tool, which is part of the reserve study, outlines projects that are crucial for maintaining the overall health and functionality of the community’s assets. Capital expenditures included in this timeframe are carefully selected based on several factors.
1. Projects may be deemed necessary due to poor condition, where neglecting maintenance could lead to further deterioration and increased costs in the long run.
2. Items reaching the end of their typical lifespan are flagged for replacement or refurbishment to ensure continued reliability and safety.
3. Critical components such as roofs, balconies, or roads are prioritized to address potential safety hazards or structural integrity issues.
The projects identified within the Five-Year Outlook carry significant weight in funding recommendations. The allocation of financial resources is directly influenced by the
urgency and importance of these near-term initiatives. Boards must carefully consider the impact of their decisions on the community’s financial health and stability. By focusing on projects identified in the Five-Year Outlook, associations can effectively manage their capital expenditures and ensure the long-term sustainability of their properties. Next, we’ll cover the different approaches to maintenance and how these activities are critical as a board works with their Five-Year Outlook.
Maintenance and Prioritization Go Hand in Hand
Effective maintenance practices are integral to the successful prioritization of capital expenditures within community associations. Maintenance can be broadly categorized into preventative and corrective measures, each playing a crucial role in ensuring the longevity and functionality of common elements.
Preventative Maintenance involves proactive measures taken before component failure occurs. This includes time-based maintenance, which follows a schedule such as monthly or quarterly inspections, and risk-based maintenance, which evaluates the significance of potential failures based on the likelihood and consequence. Additionally, condition-based maintenance relies on observed conditions to determine when maintenance is needed. By implementing preventative maintenance strategies, associations can achieve or extend the useful life of components, ultimately reducing the need for costly corrective measures. Some examples of each type of preventative maintenance are listed below:
Time-based maintenance
• Quarterly inspections of the irrigation system
• Annual roof inspections
• Bi-annual sidewalk trip hazard inspection
Risk-based maintenance
• Inspections and repairs to balconies, as their failure could lead to a life safety hazard
• Gate operator maintenance to avoid breakdowns, which could cause significant homeowner disruption if they break down
• Building HVAC maintenance to forestall a service interruption
Condition-based maintenance
• Repairs to pool fence based on observed deterioration
• Crack repairs and seal coat applications to asphalt pavement
• Metal staircase repairs based on observed condition
Corrective Maintenance, on the other hand, addresses issues after failure has occurred. Deferred corrective maintenance, often associated with a “run-to-failure” approach, may seem cost-effective in the short term but can lead to increased expenses and disruptions in the long run. Emergency corrective maintenance involves addressing failures unexpectedly and requires immediate action to prevent further damage or safety hazards. Some examples of each type of corrective maintenance are listed below:
Deferred maintenance
• Replacement of light fixtures at failure
• Replacement of gate operators at failure
• Pothole and other asphalt pavement repairs once road conditions are undrivable
Emergency maintenance
• Replacement of building HVAC components
• Replacement or repairs to balcony railings
• Repairs to active roof leaks
The board of a community association should carefully review the Five-Year Outlook and evaluate the financial impact of various capital projects in relation to maintenance needs. While low-dollar projects may seem insignificant, deferring maintenance could result in exacerbated issues and increased expenses over time. Conversely, for high-dollar projects, investing in preventative maintenance may be key to extending their lifespan and minimizing the need for significant capital expenditures. By integrating maintenance considerations into project prioritization, associations can optimize their resources and ensure the ongoing functionality and value of their properties.
Bringing it all together
As we’ve seen, the reserve study has more tools than many boards are aware. The Five-Year Outlook, combined with appropriate maintenance strategies, allow a board and community manager to ensure the long-term stability of the community. Project prioritization is deeply dependent on these appropriate maintenance philosophies, and when executed appropriately, overall costs will be lower than if a reactive, bury your head in the sand approach, had been taken. Ultimately, by adopting a holistic approach that integrates both maintenance and strategic planning, associations can safeguard the longterm sustainability and value of their properties, benefiting homeowners and stakeholders alike.
Seasonal Guide to Home Improvement Projects IN DFW HOA COMMUNITIES
Josh Paulin, Vice President of Operations | Classic Construction
In the DFW region, the timing of home improvement projects within HOA communities is crucial for maximizing efficiency and minimizing inconvenience. By scheduling specific projects during the most favorable seasons, HOA property managers can effectively improve communal spaces and individual properties alike. Here are project types best suited to each season in the DFW area.
Spring: Revitalize Outdoor Spaces
Landscaping and Gardening: After the winter, spring is the perfect time to refresh community green spaces, plant seasonal flowers, and repair any winter damage to irrigation systems.
Exterior Painting and Staining: Moderate temperatures and lower humidity levels make spring ideal for painting or staining exterior surfaces, including fences, decks, and community buildings.
Pavement Repairs: Fixing potholes, cracks, and other wear and tear on community roads and walkways can be best addressed in spring, preparing for heavier use in the summer.
Summer: Focus on Maintenance and Planning
HVAC System Maintenance: Before the peak of Texas heat, servicing community buildings’ HVAC systems ensures they run efficiently during the hottest months.
Pool Maintenance and Upgrades: Preparing community pools in early summer includes maintenance checks and upgrades for a safe and enjoyable swimming season.
Project Planning: Use the summer to plan larger projects for the fall or next spring, including gathering resident input and finalizing budgets.
Fall: Enhance and Repair
Roofing and Gutter Maintenance: Preparing for potentially harsher winter weather, fall is optimal for inspecting and repairing roofs and gutters in community buildings.
Outdoor Lighting Upgrades: As daylight hours shorten, improving or installing additional outdoor lighting can enhance safety and aesthetics in communal areas.
Tree Trimming and Fall Cleanup: Trimming trees and clearing fall debris help maintain property aesthetics and prepare spaces for winter.
Winter: Indoor Upgrades and Renovations
Common Area Renovations: Updating lobbies, clubhouses, and fitness centers during winter minimizes disruption, as these spaces are less utilized during colder months.
Energy Efficiency Projects: Installing energy-efficient windows and insulation in community buildings during winter can lead to immediate benefits in heating efficiency and cost savings.
Interior Painting and Decor Updates: Indoor aesthetic upgrades, including painting and decor updates in communal spaces, are perfect winter projects that prepare these areas for increased spring use.
Conclusion
For HOA communities in the DFW area, strategic planning of home improvement projects around the seasons not only ensures that the work is manageable but also aligns with residents’ comfort and the community’s aesthetic appeal. This seasonal guide helps property managers in prioritizing projects that enhance the living experience while considering Texas’s unique climate challenges.
Before You Jump Into Pool Season…
FOR PROTECTING YOUR PROPERTY WHEN THE UNEXPECTED HAPPENS
An HOA’s pool is among it’s “crown jewels”. It’s a significant investment and an enjoyable, attractive amenity to the community. It can also be a significant liability and “cost plus” if not maintained properly and proactively.
Ready or not, summer and the pool season is upon us. If you aren’t ahead of the game, you run the risk of getting behind –and that’s a game you don’t want to play. This article highlights the many important things you need to be able to rely upon your Certified Pool Operator (CPO) to assess and address to make it a “no bummer summer” for your HOAs.
CPOs – Not Just Recommended; REQUIRED
If you don’t know already, the State of Texas requires all HOA pools to be managed by a CPO. Certification begins with training to improve operations, reduce risks, and comply with gov’t. regulations. CPO is a national certification but is required by the State. There may be additional State and even
some local regulations. A qualified CPO keeps up with more than just making sure a pool is ready to open for the season; they also help make sure that pools, spas, and even wading pools and splash pads are up to code and ready to deliver on your HOA’s expectations.
Just Add Water? Umm…no
A good, proactive CPO makes the job look easy – clean, clear, and carefree. There’s a whole lot more going on under the surface. Let’s take just a high-level look at the kinds of things it takes to get a pool ready for inspection:
• Plaster and tiles – cracks, separations, holes, missing tiles, etc.
• Equipment – main pumps, secondary pumps,
chlorinators, backwash, skimmers, baskets, vacuum gauges… wanna know more? It gets way more complicated. They all need to work, and they all need to work together in key system groupings to help ensure the pool passes inspection.
• Safety equipment – life rings, shepherd’s pole, rope, life hook, up-to-date drain covers, etc.
• Signage - “No Diving” and pool depth markers on tiling, “no lifeguard”, Pool Rules, location of emergency phone, etc.
• Safety/Electrical – WORKING emergency phone (better test it), GFCI on outlets, lights, secure drain covers, bonded pump motors, protected skimmer basket inlets, SVRD working (what’s that…my point exactly…), emergency shutoff(s), etc.
• In And Around the Pool – gates (self-closing), locks as appropriate, fence, pool ladders/hand rails, etc.
• Chemicals – chlorine, pH, alkalinity, cyanuric acid (cyawhatty?...) – it’s more than a science…sometimes it feels like alchemy. Get behind on proper chemical balances, and life gets complicated – fast. Cyanuric (CYA) is a subject all its own.
CPOs: Your Playbook(s) For Success
Your CPO should leverage all the proactive, preventive, and “continuity” efforts they can. But when Mother Nature wants her way, she gets it – and that can stir up a whirlwind of challenges. That’s when your CPO has to be ready to sweep in quickly and responsively to save the day. Your CPO needs to have a reliable, repeatable game plan for success.
Maybe a good way to close out this brief overview is to give you a glimpse into the more “topical” requirements of CPOs. If you’d like to learn more, feel free to dive into over 280 pages of the the Pool & Spa Operator Handbook. Not interested? We thought so. Here’s a few of the many chapters as they pertain to the issues highlighted in this article:
• Regulations & Guidelines
• Calculations – grab a calculator…you do NOT want to miscalculate.
• Pool Water Contamination
• Disinfection
• Water Balance
• Chemical Testing – remember that alchemy comment?
• Chemical Feed & Control – as if alchemy alone wasn’t enough…
• Water Circulation – a key component of pool health, but easy to impede
• Facility Safety
• Keeping Records – oh yeah…when the Inspector asks “where’s your daily log?”…uh-oh…
• Maintenance Systems – not to mention what’s new, what’s old, what’s the impact on you HOA’s budget…
You, Your CPO and Your HOA: Partners In Success
Don’t be alarmed, but YOU can also be on the team. It really depends on the preferred chain of command/chain of communication for each customer. The heart of the matter is this:
• A CPO is typically visiting your pool 3X per week during peak season – per most requirements
• A good communication channel with a reliable HOA contact is always beneficial if something beyond the normal game plan occurs
• You – if and as applicable – may be the designated communication channel between your CPO and your HOA.
The best of all worlds is when you, your CPO, and your HOA keep an open, positive, and proactive dialog. If something happens between scheduled visits, it’s best to know as soon as possible to maintain smooth, consistent operations, proper, safe water and chemical balances, and most importantlyconsistently happy residents.
Thank you for taking time to better understand the key roles your CPO should be expected to play in providing quality, reliability, and compliance to help your HOA showcase one of its greatest investments and amenities.
If you have any questions or would like to know more about getting your pool ready for a “no bummer summer”, call or email your CAI colleagues at Pool Butler! If your CPO has not already given your pool(s) a pre-inspection, call them now – or call Pool Butler. An ounce of prevention is worth…well, tens of thousands of gallons of enjoyment!
• All general construction repairs performed.
• All types of roof repairs and replacements.
• Interior and exterior repairs performed.
• Professional roof and property inspection reports provided.
• All Insurance restoration repairs performed.
• Licensed and certified commercial and residential roofing contractor.
Condo & Townhouse Transactions
A HORSE OF A DIFFERENT COLOR
“I’ve been a licensed agent for 20-years, but I’ve never sold a condo. Do I use the 1-4 Family Residential Contract?”
As a realtor that sells more than 12 condos or townhouses a year, I can’t count the number of times I’ve received a call from even the most experienced agents, with that simple question. And the answer is no. A condo is sold using the Residential Condominium Contract. The contract includes additional fields such as parking space and storage facility designations.
Buying or selling a condo has some nuances that are distinctly different than buying or selling a single- family residence. The presumption among consumers that the steps in the transaction are the same. Consequently, most buyers, and sellers for that matter, select licensed, residential real estate agents who are a family member or referral from a friend or family member who may have never represented a condo or townhome property. A realtor, even an experienced single-family residential real estate agent, may lack the knowledge of the intricacies of these unique properties. require a one-time contribution to the Capital Reserve Fund. It is common that this one-time contribution to the Capital Reserve fund is equal to one-month’s HOA Assessment or HOA fee. It is important to research this and determine whether the buyer or seller is responsible for this one-time contribution and that it is clearly spelled out in the sales contract. Since many title companies are not familiar with how to allocate this amount, it is recommended to clearly spell out the amount that each party, buyer or seller, will pay for this one-time contribution to the Capital Reserve Fund.
HOA Document Requirements
While the 1-4 Family Residential Contract and, also the Residential Condominium Contract both include a field that identifies the amount that the buyer agrees to pay for the HOA transfer and Resale documents, many condominiums also
Another consideration is whether the property is in a Master Planned Community that also has an HOA. If the condo or town house is in a neighborhood such as Valley Ranch or Las Colinas in Irving, they are also subject to Las Colinas Association HOA. When there is a second HOA, the agent
should also use a form called Addendum for Property Subject to Mandatory Property Owners Association even though, the Residential Condominium Contract includes a field for mandatory HOA and even suggests that the Addendum for Property Subject to Mandatory Property Owners Association is not required. This is a nuance that many agents fail to include in buyer client offers due to the verbiage in the Residential Condominium Contract suggesting that this Addendum is not required. Buyer agents should also be aware that the HOA Property Managers have 10-business days in which to provide the HOA Resale Certificate, By-Laws and any Rules Associated with the Association. With this in mind, it is recommended to input 15 days in this field in the offer contract. Normally, this is the seller’s responsibility to order the HOA documents. Failure to provide these documents to the buyer according to the days allowed by contract could result in the buyer terminating the contract. Once these documents are delivered to the buyer, they have 7-days in which to review these documents. The buyer has the contractual right to terminate the contract within that 7-day period for any reason associated with those documents.
Survey or No Survey
In a single-family residential sale, a survey and T-47 Affidavit are required to advise buyers of the property boundaries and ensure that these boundaries have not been changed by the seller. So, with a condo or townhouse, survey or no survey? Surveys are not required for condos in a building since the seller does not own the land. Most town houses do require a survey and even, some condos if they are free-standing with an attached wall. It is important to understand if these two documents are required when listing a property and making them available to potential buyers prior to the sales transaction. These documents are also required by the title company.
Financing the Purchase
When working with buyers on a condo or town house sale that will be financed, the agent should have a list of lender referrals that can successfully finance the property. Condos or town house communities must be approved for FHA or VA loans if that is the type of financing that the buyer will be using to purchase the property. Real estate agents should research the type of financing the property is eligible for using the following government
database, https://entp.hud.gov/idapp/html/condlook.cfm. This research should be done prior to listing the property on the Multiple Listing Service (MLS) and displayed on the MLS listing.
Another financing consideration is whether there is any pending litigation involving the specific property or the condominium or HOA association. If the specific property is involved in current litigation, it is unlikely that a lender underwriting department will approve financing. If it is the condominium or HOA association that is the defendant in an active lawsuit, the underwriter will research things like the: 1) nature of the litigation, 2) amount of the claim and whether the HOA has sufficient funds in the reserve fund to pay the claim or defend their position, and 3) claim represents a safety or condition issue that impacts the value of the property.
Conclusion
It’s always important for consumers to work with experienced, licensed realtors whether the consumer is a buyer or seller. Representing a client on a condo or town house property transaction is NOT the same as with a single-family residence. Townhomes may be categorized in the county tax rolls as a condo, townhouse or single-family residence and the agent representing the seller needs to know how the property is listed on the title in order to properly list the home.
Buyers’ agents need to be familiar with the process differences for submitting an offer and following the appropriate steps in closing a sale for a condo or townhouse to best represent their clients. It’s unlikely that an individual would go to their general practitioner medical provider for a symptom that requires a specialist, the same is true of selling or purchasing a condo or townhouse property.
Dr. Laurie Kane, REALTOR® CLHMS, CHMS, CNE 972.402.4103 voice 469.964.5263 text Laurie.kane@rmdfw.com www.DFWHomesLaurieKane.com
MEMBERSHIP
Mr. Steven Cottrell (903)352-3438 steven@pmg.community
Elisabeth Love (817)525-5178 safe.job0176@fastmail.com
Mr. David Lewis Quins, Jr. (713)979-8802 david1boom@gmail.com
***Certified Manager of Community Associations (CMCA®)
From CAMICB - “As a CMCA®, you have shown a commitment to your profession by staying informed about current community association issues and holding yourself to a high standard of professional conduct.”
***Association Management Specialist (AMS®)
The second level in the career development track for community association managers.
The AMS® designation demonstrates a higher level of commitment to your career and the community association industry. An AMS® designation is recommended for managers who want to enhance their career opportunities by increasing their knowledge and expertise.
***Professional Community Association Manager (PCAM®)
The pinnacle of community association management. The PCAM designation is the highest professional recognition available nationwide to managers who specialize in community association management. Earn your PCAM and join the elite—the select—the best.
Recommended for experienced managers who want to demonstrate advanced skills and knowledge and who wish to be recognized as one of the best and most experienced managers in the nation.
***Reserve Specialist (RS®)
Community associations rely on qualified reserve specialists to assist them in extensive reserve planning to keep their communities running smoothly. Gain the confidence of board members by obtaining the Reserve Specialist® (RS®) designation.
The RS designation is awarded to qualified reserve specialists who, through years of specialized experience, can help ensure that community associations prepare their reserve budget as accurately as possible.
