Community Contact | Winter 2023

www.dfwcai.org

To learn more about our services, visit CCMCnet.com.

To join the team, visit https://www.linkedin.com/company/ccmc/jobs/.

Lone Star Fountains offers the largest selection of fountain and aeration products and services in the DFW area

Lone Star Fountains began in 1997 and quickly became the premier provider for fountain sales and service in North Texas. We sell and represent all major fountain manufacturers, including Aqua Control, Aqua Master, Airmax, Kasco Marine and Solar. We are the world’s largest Aqua Control distributor.

Our mission is to provide our clients with long lasting, quality products that are both functional and beautiful. Our services focus on customer solutions that will give you the greatest return on your investment and time, and they include:

• Fountain and Aeration Installation

• Fountain and Water Aeration Preventive Maintenance Programs

• Waterfall Pump Sales and Installation • Troubleshooting and Repair Services for All Brands

• Solar and Wind Aeration Products

Lone Star Fountains

• Maintains a facility solely dedicated to fountain and aeration services and repairs

• Is the only factory-certified service center for ALL major brands

• All fountain technicians are highly trained and factory certified by ALL major brands

• 3 service trucks fully stocked with parts to repair on site

• 1 full-time shop technician

• Fastest repair response time

• Carries Professional Liability and Worker’s Comp Insurance

President

Joe Veach Globus Construction Group jveach@globusmanage.com

President-Elect

Olivia Hurtado, CMCA First Citizens Bank olivia.hurtado@cit.com

Vice President

Wendy Hazelwood, CMCA Alliance Association Bank whazelwood@allianceassociationbank.com

Treasurer

Diana R. Larson, AMS, PCAM Assured Association Management, Inc. dlarson@assuredmanagement.com

Director

Leah K. Burton, Esq. Steptoe & Johnson, PLLC leah.burton@steptoe-johnson.com

Director

Madan Goyal West Park Homeowners Association goyaltexan@hotmail.com

Director

Mark Norton, AMS, PCAM Insight Association Management, Co. AAMC mnorton@insightam.com

Immediate Past President

Chris Broach, CMCA, AMS, PCAM Blue Hawk Management cbroach@bluehawkmgmt.net

James Nicholson, Chapter Executive Director

DFW Community Associations Institute 14070 Proton Road, Suite 100 Dallas, TX 75244-3601 (972) 246-3540

www.dfwcai.org office@dfwcai.org

DIAMOND SPONSORS

Alliance Association Bank

CCMC

Clients First Landscape Solutions

RTI/Community Management Associates, Inc.

“CMA”, AAMC

First Citizens Bank

Insight Association Management, AAMC

Kerrane Storz, PC

McKenzie Mena, LLP

Neighborhood Management, Inc., AAMC

Roberts Markel Weinberg Butler Hailey, PC

RTC Restoration & Glass, Inc.

Staying-A-Float Lifeguarding (S.A.F. Guarding)

Shepperd Construction

Steptoe & Johnson, PLLC

Vensure Group

PLATINUM SPONSORS

Advanced Association Management

Association Insurance Partners

Brightview Landscape Services

Cardinal Strategies

Five Star Pools

Globus Construction Group

Kilowatt Partners

Robert’s Pool Service

Scarbrough, Medlin & Associates

Timothy, DeVolt & Company, P.C.

GOLD SPONSORS

Action Property Management

Henry Oddo Austin & Fletcher, P.C.

Horizon Emergency Services

Koper Outdoor

Pacific Western Bank

The Playwell Group

Popular Association Banking

SOLitude Lake Management

Symphony Risk Solutions, LLC

Truist Association Services

Yellowstone Landscape Services

Ambassadors of Fun

Joeline Simien

Community Affairs

Deena Still

Expo

Jenna Abernathy & Deena Still

Gala

Mark Norton, AMS, PCAM

Golf Tournament

David Garrett and Andy Babbitt, CMCA, AMS, PCAM

High Rise Managers Forum

Christopher Glennon and Jenifer Reider

SILVER SPONSORS

Association Reserves - Texas

Bob Owens Electric Co., Inc.

Castle Group

Classic Construction & Restoration

Landscape Professionals of Texas

Master Systems Courts

PMP Management - Texas

Riddle & Williams, PC

BRONZE SPONSORS

Allegra Marketing Print Mail

Charles Taylor Engineering Technical Services

Kraftsman Commercial Playgrounds and Waterparks

Next Door Painting

RealManage

Reconstruction Experts

Reserve Advisors, LLC

Texas Disaster Restoration

EDUCATION SPONSORS

ARSM (Advanced Roofing & Sheet Metal)

Cavalry Construction

CTB Multifamily Services

Randolph-Brooks Federal Credit Union

Winstead PC

This “Deep In The Heart of Texas” logo recognizes our Business Partners who are a

part of all four CAI Texas Chapters.

Legal Forum

Kate Kilanowski

Magazine

Tracy Wolin, CMCA, AMS, PCAM and Katy Hutchison

Membership

Cindy Martin, CMCA, AMS, PCAM

Programming

Deena Still and Jamie Patterson, CMCA, AMS

Sporting Clays

Scott Sieck

Innovating community association banking solutions

With a strong commitment to the community management industry, backed by sizable national resources, Alliance Association Bank provides an unmatched level of expertise and responsiveness. Our customer-focused approach means you get a dedicated, experienced relationship manager— a single point of contact—to help with your unique needs so you’re able to focus on what matters most: your business and your customers.

Specializing in:

No-Fee Lockbox Services1

ConnectLive TM Software Integration

Full Online Banking Services2

Extensive Deposit Solutions 4

Meet Your Community Association Banking Experts:

Wendy Hazelwood, CMCA Vice President (214) 837-7711

whazelwood@allianceassociationbank.com

Joanne Haluska, CMCA, AMS Senior Managing Director, Central Region (216) 314-9100

jhaluska@allianceassociationbank.com

Why Choose Alliance Association Bank: Alliance Association Bank has over 50 years of combined experience meeting the unique and complex banking needs of community associations. This experience, combined with our financial strength and stability, make Alliance Association Bank a key financial institution to build an alliance with to grow your business. Alliance Association Bank is a division of Western Alliance Bank, Member FDIC. As one of the country’s top-performing banking companies, Western Alliance was #1 best-performing of the 50 largest public U.S. banks in the most recent S&P Global Market Intelligence listing and ranks high on the Forbes “Best Banks in America” list year after year.

Attorneys and Counselors at Law

COMMUNITY ASSOCIATION LAW

Serving DFW Area Community Associations for over 40 Years.

THE RMWBH DIFFERENCE

POA Specific Services

RMWBH offers flexible and practical techniques for the collection of assessments, enforcement of restrictive covenants, and creation and modification of governing documents for all types of community associations, including:

Master Planned Associations Community Associations

POA Focused Attorneys

Townhome Associations

Mixed Use Associations

High-Rise Condominiums Commercial Associations

The legal needs of the POA industry in the DFW region are met by five RMWBH Shareholders, Sipra Boyd, Clint Brown, Noelle Hicks, Ashley Koirtyohann and Marc Markel, who have devoted their careers to the service of POAs

Education

By using monthly webinars and community and managment specific training, new and experienced managers and board members benefit from RMWBH’s education programming that keep them up-to-date on the newest laws, current best practices, and provide the risk management tools that can be applied daily.

TRUE VISION SHARED TO OUR

Community associations and management professionals have something in common: they deserve a long-term relationship with a management company they can trust. Founded locally in 1983, CMA remains true to the vision that has set us apart for decades.

• We support the vibrancy and longevity of each neighborhood’s atmosphere and every staff member’s career by paying attention to what makes each one unique.

• We serve everyone ― customer and staff member alike ― with respect, integrity, and urgency, proving that a positive company culture exudes from the inside out.

• We work as a team. Our front-line managers are backed by corporate support staff (accounting, closing, customer care, and more) so they can focus on day-to-day community operations.

• We are problem-solvers and goal-setters. We’ve expanded entirely through referrals to become the largest privately owned association management company in DFW. Whether you want to contract with a new management team or ignite your career,we hope you’ll join us!

McKenzie Mena, LLP has represented thousands of homeowners and homeowners associations affected by defects in their townhomes, condominiums, lofts, high-rises, and single-family homes.

MeMber of the CoMMunity AssoCiAtion institute

• All general construction repairs performed.

• All types of roof repairs and replacements.

• Interior and exterior repairs performed.

• Professional roof and property inspection reports provided.

• All Insurance restoration repairs performed.

• Licensed and certified commercial and residential roofing contractor.

Property Wellness

THROUGH PROACTIVE USE OF RESERVE STUDIES

In the world of community management, reserve studies are one critical component of overall property wellness. Often misconstrued as a mere budgeting tool, their significance extends far beyond, encompassing a spectrum of functions vital to the sustained health of any community.

As we embark on the initial segment of our comprehensive four-part series, the focus will be on delving into the foundational aspects of reserve studies. This introductory article sets the stage for a deeper exploration into project prioritization (covered in the Spring issue) and navigating the complexities of difficult funding scenarios (discussed in the Winter issue). For our Summer issue, we’ll discuss specifics around using the reserve study at budget time, to ensure funding levels are being set appropriately for the upcoming fiscal year.

What is a Reserve Study

A reserve study is a vital capital planning tool for HOAs and condominium associations that provides directional guidance and an in-depth analysis of community assets. The initial reserve study requires an onsite inspection and thorough examination of the reserve fund status to establish a prioritized schedule of capital improvement projects and a reserve funding plan to pay for them over the next 30-years. Less rigorous or meticulous reserve study updates — conducted every 3-to-5-years — are also important for helping associations to maintain an accurate forecast of future expenditures and to ensure adequate reserve funds.

Without a reserve study on hand, an HOA is flying blind into its future. To set its course, the HOA has a fiduciary responsibility to hire an independent reserve study company to

do this important work and to leave behind a well documented plan that benefits current and future boards. Property managers come and go; board members frequently change, and the existing reserve study is there to help new decision makers understand the logic or reasoning behind earlier choices. A professional reserve study company will be available to discuss its work, the methodology used, and considerations that went into the study years after it was conducted. Additionally, reserve study specialists can support HOA boards by providing periodic updates to the original reserve study, ensuring the association remains on track.

Updating a Reserve Study

A reserve study update with a site inspection (Level II) comprises both a physical and financial analysis. The physical continued on next page

analysis includes a thorough condition assessment of each common element, which allows the reserve study consultant to consider:

• Changes in interest and inflation rates

• Changes in the rate of deterioration of components (Did the rate of deterioration or development of issues increase or decrease since the last site visit? This will impact the timing of the remaining useful lives of major property components.)

• Changes in code or ordinances (Does the building now require OSHA roof anchor installation/modifications for example?)

• Changes in board discretion with respect to the scope of projects (Will the association now re-design the lobby instead of simply replace finishes?)

• Changes in preventative maintenance practices (for better or worse)

The timing of major projects may also dictate the timing of reserve study updates. Getting the reserve study up-to-date just prior to a major project can provide guidance to the board with respect to funding options, including the possible use of a loan. Reserve study updates completed shortly after capital intensive projects can guide an association towards re-building a sufficient reserve balance.

Now is the Time

If your community doesn’t have a reserve study, or it’s been over five years since the study has been updated, now, early in the year, provides a two-fold advantage. Firstly, professional reserve study providers are typically less busy during the early months, ensuring that the study can be completed in the shortest time possible. Secondly, an early start provides the community with ample time to implement the recommendations outlined in the study within the same fiscal year. This proactive approach not only avoids the rush associated with last-minute decisions but also allows for smoother financial transitions and more effective implementation of the study’s findings.

Beyond Budget Season - Strategic Planning with Reserve Studies

While reserve studies are commonly associated with budgeting, their utility extends far beyond the confines of financial planning season. One of the key virtues lies in aiding community associations with capital expenditure project prioritization (something we’ll deep dive into in the Spring Issue). By having a clear understanding of the condition and lifespan of various components, communities can strategically plan for upcoming

projects. This allows them to prioritize maintenance and replacements based on urgency and importance rather than responding reactively to failures.

Additionally, reserve studies play a pivotal role in the bidding process for capital projects. Armed with the detailed information from the study, community associations can seek competitive bids more effectively. This not only ensures a fair selection process but also enables communities to negotiate, possibly leading to cost savings and efficient project execution.

Funding Guidance and External Financial Considerations

Reserve studies provide more than just a financial snapshot; they offer detailed information crucial for funding guidance. Understanding the projected costs of capital maintenance and replacements allows communities to explore various funding options when needed. In some cases, external funding may be necessary, and reserve studies serve as an invaluable tool in this regard. Whether it’s supporting the need for a special assessment from homeowners or obtaining a bank loan, the detailed insights from a reserve study empower communities to make informed decisions about the most suitable financing options.

Furthermore, when communities are armed with accurate data from a reserve study, they can present a compelling case to financial institutions or homeowners, garnering support for funding initiatives. While no one enjoys having to raise dues, this transparent and well-informed approach not only instills confidence in the community’s financial management but also ensures a sustainable and equitable future for the shared assets and amenities.

What’s Next?

In concluding our exploration of the pivotal role reserve studies play in sustaining property wellness, it’s evident that these assessments are more than financial tools; they are an important tool in the toolbelt of proper community management. Beyond the conventional view of budgeting aids, reserve studies act as strategic compasses for conscientious property stewardship. This initial segment has set the stage for a future dive into project prioritization and navigating funding complexities in the upcoming issues.

Andrew Stoutenburg | Reserve Advisors

Regional

Executive Director,

PE, RS (512) 906-0744 | andrew@reserveadvisors.com 400 W Main Street, Suite 104 • Round Rock, TX 78664

Don’t overlook winter maintenance for your lake! By removing excessive vegetation, repairing shoreline erosion, addressing depth restoration, and conducting fountain and aeration system maintenance, you pave the way for a fresh start in spring.

We’ll take budgets and bylaws, reports and regulations, board meetings and elections, lifestyle programs and amenities off your plate, so you can enjoy your community.

Property management is a balancing act. When you lead your community on a path to change, every decision is an important one. With competing priorities, juggling it all as a community leader can seem complex. But guess what? It doesn’t have to be.

At FirstService Residential, we have the expertise and solutions to anticipate the needs of your association and to respond with the right solutions, every time. With our professional scale, we can make your budget go further. And our service-first philosophy means we don’t stop until what’s complicated becomes uncomplicated.

To make life, simplified.

• Low-, mid-, and high-rise condominiums and cooperatives

• Large-scale, master-planned communities

• Active adult and resort lifestyle communities

• Single-family homeowner associations

• Luxury multifamily properties

Scan the code to request a proposal.

txboards.com/DFW-CAI-RFP 214.871.9700

LetsTalk-TX@fsresidential.com

Choosing the Right Contractor

FOR PROTECTING YOUR PROPERTY WHEN THE UNEXPECTED HAPPENS

As winter’s icy grips tighten, homeowners & property managers must be vigilant against the potential hazards of frozen pipes. Water damage from burst pipes can wreak havoc on a property, leading to not only structural issues but also mold growth. To safeguard against this risk, it is crucial to enlist the services of properly trained and licensed contractors for water and mold remediation.

When temperatures plummet, water within pipes can freeze and expand, causing them to burst. This rupture releases a torrent of water into the home or business, damaging walls, ceilings, and possessions. The insidious nature of water damage lies in its ability to compromise a property’s structural integrity, create an environment conducive to mold growth, and pose health risks to occupants.

One of the most insidious consequences of water damage is the rapid growth of mold. We call it the “silent menace” in the industry. Mold spores thrive in damp environments, proliferating within 24 to 48 hours (about 2 days) of water

exposure. Beyond causing respiratory issues and allergies, mold can further damage building materials, exacerbating the overall impact of water damage.

Professional contractors have the knowledge, experience, and equipment to extract water quickly and effectively from impacted areas to reduce the likelihood of long-term damage and mold growth. Proper drying is imperative in the prevention of mold growth from occurring later down the road. Specialized drying techniques and equipment ensure that all affected surfaces are thoroughly dried, minimizing the risk of secondary damage. A licensed contractor is adept at identifying continued on next page

mold species and implementing targeted remediation strategies. This is essential for preventing the recurrence of mold and ensuring a safe and healthy environment. A licensed professional adheres to industry regulations and standards to not only ensure the effectiveness of remediation efforts, but also proving homeowners and property managers with peace of mind that the work is conducted in compliance with legal and safety requirements.

The aftermath of frozen pipes can be a nightmare to homeowners and property managers. It can cause extensive damage and potential health hazards in the future if not properly mitigated. To help with these potential risks, contacting a properly trained and licensed contractor is the most crucial step of all.

We recommend choosing a company with expertise in water extraction, thorough drying techniques, mold identification, and compliance with regulations vital in restoring your property to its pre-damage state.

These qualifications should always be checked before gambling with the aftermath of a water damage loss.

There are a number of preventive measures you can take to significantly reduce the risk of pipes freezing during the winter months to come, safeguarding your property from potential water damage. Hera are a few to keep in mind as we creep into the colder weather.

1. Insulate pipes by wrapping them with insulation sleeves or tape to help retain heat and prevent pipes from reaching freezing temperatures.

2. Identify and seal cracks or gaps in walls, windows, and doors near pipes to minimize cold drafts and keep temperature around pipes more stable.

3. Keep interior doors open to allow warm air to circulate freely throughout your property to maintain a more consistent temperature, preventing isolated areas from becoming excessivelycold.

4. Add extra insulation in attics, basements, and crawl spaces to make property less susceptible to extreme temperature fluctuations that can lead to frozen pipes.

5. Let faucets drip on cold nights and the movement of the water can prevent freezing by relieving the pressure in the pipes

6. Keep garage doors closed, especially if water supply lines run through garage to maintain a warmer environment for pipe located in or near garage area.

7. Disconnect outdoor hoses before winter sets in and cover with a polar cap to help prevent the chance of freezing

8. Drain irrigation systems before winter if you have them to prevent water from freezing within the pipes

9. Open cabinet doors for pipes located under sinks to allow warm air to circulate and reach the pipes particularly in kitchens and bathrooms 10. Install a programmable thermostat to regulate your property’s temperature and set it to a slightly higher temperature during the night when the temperature drops.

Although winter weather can’t be avoided, you can reduce your property’s vulnerability to the cold season by taking action before and throughout the winter season. Stay safe and warm out there!

Keith Brookshire, Director of Business Development

Here’s a breakdown on the entire process:

Nomination/Award Rules:

• Award nomination deadline is March 31, 2024.

• Winners within the past three years are not eligible for the same category (ie: 2023 winners may be nominated again in 2026).

• Each award category must receive a minimum of 3 nominations for the award category to proceed.

• All award nominees may be required to complete a nominee questionnaire and submit a personal photo to be used at the Gala.

• Nominator information is confidential and will be collected for informational/ follow-up purposes only. Nominator information will NOT be shared with the judging panel or the nominees themselves (however, nominators may request the submissions be shared after the awards gala if they wish).

Judging:

When do we find out Finalists or Winners?

This year we are celebrating the 5th anniversary of our Awards Gala on Saturday, June 1, at the Omni Dallas. But first – we need your nominations!

Nominations are judged by a panel of CED's and other industry insiders from across the country, with no connection to the chapter. Entries receive points based on chapter participation, creativity of submission, and overall quality of the narrative; scoring rubrics have been customized to meet the needs of each category.

Award nominees will be announced on Friday, April 12, 2024, and winners will be announced at the Gala. We encourage all nominees to attend the Gala, but it is not required to receive the award should they win (please note Gala tickets are not complimentary for nominees). A variety of recognition opportunities are available for all CAI Chapter Members – Businesses, Managers, & Homeowner Leaders!

SAVE THE DATE - We look forward to recognizing all our nominees at the 5th Annual Awards Gala on Saturday, June 1, 2024!

CITY HAPPENINGS

• Dallas Arboretum: Dallas Blooms: Feb 24 – April 8

• Fort Worth: Home and Garden Show: February 16-18

• Dallas: North Texas Auto Show: February 22-25

• Fort Worth: Cowtown Marathon: February 23-25

• Dallas: North Texas Irish Festival: March 1-3

• Dallas: Greenville Avenue St. Patrick’s Day Parade & Festival: March 16

• McKinney: Arts in Bloom Festival: April 12-14

• Frisco: Home & Garden Show: April 5-7

• Addison Total Eclipse of the Park: April 8

Winter has arrived in North Texas, and it won’t last long...or will it? Its never too late to start thinking winterizing your community in case of a last-minute freeze...

• Send us articles, tips, and tricks on best practices when it comes to prepping for winter weather.

• Has your community developed any new holidays traditions?? Brag a little and let us know!

• Is now a good time to start planning a new landscape/ garden feature? Send us your “how-to” information on when to start planting!

And we always love articles that give HOA success stories, event planning, community events, maintenance, and other insightful news. Did you just open a new common area? Have you installed a new monument? Let us know! Even if you can’t write an entire article, just quick tips for success -at whatever- would be useful.

Having your article published puts you and your company out in front as a knowledgeable expert in your field; and

CALLFOR ARTICLES!

ARTICLES NEEDED FOR SPRING 2024 COMMUNITY CONTACT!

also counts for points toward renewing your designations! You know what topics are most important to you, your neighbors, your clients. You’ve seen for yourself what’s working and what’s not, so try putting those thoughts down on paper!

And please, send us your news! Did someone in your firm get a new designation? Did someone get promoted? Let us know so we can mention your news in the magazine.

We are also soliciting anecdotal articles! Share a success story for an issue your HOA successfully solved. Share your CrAzY stories. We want our magazine to be a great mix of educational information and interesting stories of HOAs in our area.

If you attend CAI events, please take photos and send them to us for possible inclusion in the magazine. We do not have an official Chapter photographer and it would be great to have a photo record of our events (including social events).

All article submissions should go to our CED, James Nicholson, at office@dfwcai.org.

October, November, and December Follow-ups

In October, we were joined by ever-popular guest speaker, Julie Adamen! She educated our managers on Stress Management, and how to avoid being “tyrannized by the urgent.”

Julie Adamen is the principal of Adamen Inc., a national consulting and employment firm specializing in the community management industry formed in 1997. She is a recognized and designated expert in community management and association and management company operations. She is a prolific author, educator, motivational speaker and trainer for community managers and Boards of Directors. Adamen Inc. has placed hundreds of community management professionals since its inception, including onsite, large-scale manager, highrise managers and management company executives. Adamen Inc. was the first, and is still the only, employment service of its type working solely in the community management industry.

In November, we hosted our second annual Legal Forum – this year at Great Wolf Lodge. We were joined by a panel of expert attorneys who spent the afternoon updating our members on numerous topics including a legislative update, evaluating services agreements, selling while suing, and restrictive covenant violations.

And finally, in December, we were joined by Tom Ziglar, who presented on the Zigler Performance Formula – which taught us how to get maximum results every day. With the Ziglar name, Tom has had a lot to live up to. But rather than try to fill his father’s shoes, Tom has created some of his own! He is boldly taking Ziglar, Inc. into the new world of social communities, Twitter, blogs, and live video webcasts to present the tried-and-true message of hope, integrity, and positive thinking to a whole new audience. He keeps Ziglar, Inc. ahead of the times with his innovative leadership.

Five things to do in 2024 to Save Texas Water

As we continue to trek toward the impending doom that is water capacity in Texas, with surging migration from other states, communities busting at the seams, and being already about 50 years behind where we need to be in infrastructure improvements and capacity building, I want to give you some tools to get started on a journey you’ve been perhaps putting off, or didn’t know you should begin.

If this is the first you are hearing of water challenges in Texas, I congratulate you on surviving the coma from which you just awoke. Everywhere you read or watch, stories about water challenges in Texas and beyond are in the news. With drought our North Texas guest who doesn’t know when to go home, and climate change making our weather patterns less predictable and more extreme, it has never been more timely to consider changing the way we thing about our common area landscapes. The Texas Water Development Board releases a state water plan each year, and their report, which I highly recommend you spend some time with, lives at texasstatewaterplan.org. The interactive charts are easy to understand—and a little terrifying. Put on your armor, grab your emotional support animal, then check out the regional plan for our region, region C.

In the current report available for Region C, as of 2020, reduced demand accounts for 77% of future supply. Read that again--reduced demand accounts for 77% of future supply. By 2070, that number is only reduced to about 36%.—still a large percentage. I radically posit that every HOA can be part of the solution by adopting water conservation as a pillar to the foundation of common area landscape, homeowner guidelines, future development, amenity construction, and landscape irrigation.

The good news is saving water doesn’t just “put jewels in your crown,” as my Granny used to say. It can also mean big savings for your HOA. Making changes to landscape plants, improving irrigation technology, and incorporating regular, intentional inspections can save your community not just money from water bills, but in landscape replacements, seasonal color, and long-term hardscape damage. This can be

done as a big capital improvement project, but it can also be done incrementally, with small changes in how you consider your common areas and the management of them. Any step forward counts, whether it is small or large, so even if you can’t do it all today, doing anything today will put your HOA in a better position tomorrow.

If you think about the logistics of landscape irrigation, it doesn’t take long to get on the bandwagon of conservation. You are applying pure, clean, billed-by-the-gallon, drinkable water to a bunch of plants that may or may not be biologically destined to succeed in this environment, and may or may not be planted in the right place. In many communities, some of that water rolls down the street straight into the storm drain. If you have trouble feeling empathy about this, just go stuff a couple of twenties down that storm drain, and see if that jump starts it for you.

Coupled with this new mindset I’m sure you are adopting as you read this, is a real need to educate your residents. If you have served on an HOA committee or board, you know that a fired-up resident will make or break your best laid plans. Making conservation a priority in common areas needs to be explained-the why and the how-so that residents can understand the need, the benefits, as well as to adjust expectations about criteria for adopting new plans or ideas before they happen. The side effect of education is that your community members have the opportunity to adopt some of these same strategies in their own homes, thus expanding your impact throughout the community and for the state of Texas. Starting with education can build that first critical bridge to future success. If you are a resident, then maybe educating your board is an equal need.

Continued on next page

Landscapes with native, adaptive, or drought tolerant plants are more popular, varied, and available than ever before. These plants may cost a little more up front but won’t have to be replaced year over year. You need a skilled and conscientious landscape manager to effectively to set these plants aloft healthy and resilient. This might be the hardest part of your journey, honestly. This doesn’t fit in the mow-blow-go model many maintenance companies adopt for themselves, but there are companies out there that break that mold.

I urge you to do a couple of small things this year to move in the direction of reducing your water use in your common outdoor environments. Adopting even one of these, or incorporating this into a 3 or 5 year plan, will start you off in the right direction.

1. Get a good comprehensive irrigation assessment. Inspect it all, and get a licensed irrigator who cares about water conservation, preferably a Certified Landscape Irrigation Auditor, who does not work for your maintenance company, to do it. Get a good report, by zone, so that you know where you stand, and how you can build a plan to improve your system. Again, you don’t have to address everything on day one, but knowing where you are is the only way to plan a route to where you want to go—which is using less water in your common area landscape.

2. Talk to a member of the Native Plant Society of Texas, or a person who specializes in native landscape design, or heck, just google Texas native landscape plants. If you have a Native Plant Society certified resident in your neighborhood, ask them to serve on the landscape committee or board. Better yet, hire one to evaluate your current landscape (or maybe just a portion) and see what they have to say. You cannot out-conserve a greedy plant palette. Let me say that again, you cannot outconserve a greedy plant palette! Your efforts to improve your irrigation system must be coupled with integrative improvements in landscape choices. This means reducing turf and color beds, adding lower water use plants, and changing irrigation to match new landscape footprints.

3. Ask the real questions of your landscape maintenance contractor. If they do not meet your suggestion of finding ways to reduce your water consumption with enthusiasm, then honey, they are just not that into you. While I typically advise against bringing in a third party landscaper to do projects or plant installs, because your weekly person is best positioned to coordinate a successful grow in, you don’t have to be entrapped in the same old options, and

it is high time superior companies that understand the assignment begin to eclipse these good ol’ boys who refuse to step outside of their rut.

4. Reconsider your homeowner landscape guidelines. Texas legislators made it illegal to deny a homeowner the privilege of incorporating water wise landscape into their personal property, with limits, but your board or ACC can do a lot more than just allow it—they can shape these options into real ones for their residents, and start by making an example of common areas. Assess whether or not current requirements/allowances can meet the challenges of this new millennia, and think about substantive changes.

5. Calculate your real cost and forecast of water use. This involves factoring in landscape replacements and irrigation repairs and upcoming projects, in addition to what your water bills say. You may need help in analyzing this, and a water conservation consultant can help put the puzzle together with you.

While I am not suggesting we will solve the Texas water crisis all by ourselves, we can all take action to help our communities contribute to TWDB goal of 77% reduction. The proven and sure-fire way cities will address the demand is by raising water rates, in many areas slated to rise double digits year over year for the foreseeable future. Ten to 15% savings is not hard to accomplish-- with the right team-- and if you aren’t saving that much this year over last, you are already behind the water rate rat race (say that five times fast).

Your neighborhood is an extension of you, and your priorities should be reflected in your common areas, landscape guidelines and project priorities. Not only is it the right thing to do, if we don’t do it in our own time, eventually regulation will catch up with the problem and somebody will make you do it on their timeline. Get ahead of the curve, save money now, and contribute to the greater good by thinking about using water smarter in your common landscapes. Grassroots change is possible, and changing the grass you root is a good place to start.

Amanda Griffin is a landscape and water consultant for Smart Outdoor Services Inc, a certified woman owned business, serving North Texas and beyond. She and her team have helped premier communities, campuses, and businesses save hundreds of thousands of dollars and millions of gallons in water over the last 20 years. When she is not leading teams to water savings or teaching about water conservation, she is paddling the last pristine rivers left in Texas. She can be contacted at agriffin@save-both.com

Associations – Truist Association Services can help cover all your major projects, from roofing and painting to concrete restoration, or provide insurance premium financing.

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Alan Alanis, VP / Relationship Manager 512-482-0103 | Alan.Alanis@Truist.com

Learn more at Truist.com/AssociationServices.

January

Wednesday, January 10th

Membership Luncheon & Annual Meeting

11:30 AM - 1:00 PM

Maggiano’s Little Italy | North Park

Wednesday, February 14th to Saturday, January 17th

2024 Calendar of Events

May

Wednesday, May 8th

Membership Luncheon

11:30 AM - 1:00 PM

Maggiano’s Little Italy | North Park

Wednesday, May 8th to Saturday, May 11th

CAI National Conference

Community Association Law Seminar

Las Vegas, NV

*National Event

February

Wednesday, February 14th

Membership Breakfast

8:15 AM - 10:00 AM

Maggiano’s Little Italy | North Park

Thursday, February 22nd

Volunteer Service Project

1:00 PM - 3:30 PM

Feed My Starving Children | Richardson

March

Wednesday, March 13th

Membership Luncheon

11:15 AM - 1:00 PM

Maggiano’s Little Italy | North Park

Thursday, March 21st

New Members Happy Hour

3:30 PM - 5:30 PM

Location TBD

April

(No Luncheon This Month)

Wednesday, April 10th

20th Annual Expo & Trade Show Watters Creek | Allen

8:00 AM - 5:00 PM

Some dates are subject to change. Please check www.dfwcai.org to confirm all dates as we approach events. You can also sign up for the email updates, which will let you know if any dates have changed.

Caesar’s Palace | Las Vegas, NV *National Event

Annual Golf Tournament

Tuesday, May 21st

8:00 AM - 1:00 PM Bear Creek Golf Club

June

Annual Awards Gala

Saturday, June 1

6:00 PM - 11:00 PM Omni | Downtown Dallas

High Rise Manager’s Forum

Friday, June 7th

11:00 AM to 4:00 PM Omni | Downtown Dallas

Wednesday, June 12th

Membership Breakfast

8:15 AM - 10:00 AM

Maggiano’s Little Italy | North Park

July

(No Luncheon This Month)

Thursday, July 25th

New Members Happy Hour

3:30 PM - 5:30 PM

Location TBD

August

Wednesday, August 14th

Membership Luncheon

11:15 AM - 1:00 PM

Maggiano’s Little Italy | North Park

AOF - Trivia Challenge!

Thursday, August 29th 5:00 PM - 8:00 PM

Ozona Grill and Bar | Dallas

September

Wednesday, September 11th

Membership Breakfast 8:15 AM - 10:00 AM

Maggiano’s Little Italy | North Park

BINGO Blowout

Monday, September 23rd

3:00 PM - 6:00 PM

Location TBD

*Proceeds benefitting TLAC

October

Wednesday, October 9th

Membership Luncheon 11:15 AM - 1:00 PM

Maggiano’s Little Italy | North Park

AOF - Trivia Challenge! (Round 2) Thursday, October 17th 5:00 PM - 8:00 PM

Location TBD | Fort Worth

Thursday, October 24th

New Members Happy Hour 3:30 PM - 5:30 PM

Location TBD

November

(No Luncheon This Month)

Wednesday, November 13th Legal Forum 1:00 PM - 4:00 PM

Location TBD

*Canned Food Drive In Conjunction With The Legal Forum

Annual Sporting Clays Tournament Thursday, November 21st 11:00 AM - 6:00 PM

Elm Fork Shooting Sports | Dallas

December

Tuesday, December 11th

Membership Luncheon 11:15 AM - 1:00 PM

Maggiano’s Little Italy | North Park *Toy Drive In Conjunction With The December Luncheon

WE WANT YOU ON OUR TEAM!

CAIONLINE.ORG/ADVOCACY/LAC/TX

There is a new advocacy committee in town and WE WANT YOU ON OUR TEAM! The mission of the Texas Legislative Action Committee (TLAC) is simple – to advance, defend, protect, and strengthen public policy for the community association-housing model.

In order to be successful, we need to hear from Community Board Members, Community Managers, and those who are directly affected by HOA and condominium association policy reform. We want to know what issues matter to you, what are changes you would like to see during the next legislative session, and how can TLAC help your association operate more effectively.

TLAC is CAI’s brand new advocacy organization and is the only group in Texas supported and endorsed by both CAI National and all CAI Chapters in Texas.

TLAC is a separate organization from the Texas Community Association Advocates (TCAA).

TLAC represents over 20,000 community associations and 5.6 million homeowners in Texas.

TLAC is governed by a broad group of delegates from all over Texas with varying levels of experience and expertise.

TLAC is focused on making education, transparency, and information available to managers, management companies and homeowners PRIOR to and DURING the legislative session.

TLAC is requesting all community associations contribute $1 per door to help raise funds to support ongoing legislative efforts. Any contribution helps, but our success in Austin relies on everyone chipping in!

If you’re interested in getting involved, our industry needs your help! TLAC is recruiting volunteers to serve on its committees! HOW

GET INVOLVED AND SUBMIT YOUR CONTRIBUTION! CONTACT YOUR LOCAL COMMUNITY ASSOCIATIONS INSTITUTE CHAPTER EXECUTIVE DIRECTOR:

AUSTIN

Robbie Williams

robbie@caiaustin.org

512.763.2074

Contribute $1 per door in your community to help raise funds for TLAC

DALLAS/FT WORTH

James Nicholson

office@dfwcai.org

972.246.3540

HOUSTON & SAN ANTONIO

Jesus Azanza

jazanza@caihouston.org or ced@caisa.org

713.784.5462 / 210.389.6382

Cold Weather Cautions

Snow can make children squeal with delight, but it can also make adults snort with dread and frustration. The association tries to remove snow and ice quickly and safely from roads and walkways, while still allowing the kids to have some fun. We’re concerned for everyone’s safety; so, while it’s cold, please keep these tips in mind:

The association has shovels and salt available for good Samaritans who wish to help with the sidewalks. Shoveling can be good exercise, but pace yourself, and drink lots of water.

Please ask your kids to use the designated sledding areas. They’re safer for your children and easier on our landscaping. Make sure sledders have a buddy and only sled during daylight hours.

If possible, clear the snow away from fire hydrants near your home, for everyone’s safety.

When you warm up your car, wait a few minutes before turning on the heat to give the windshield time to adjust. Rapid changes in temperature can crack the windshield. That includes pouring warm water on cold glass or immediately blasting your defroster inside the car. If you just can’t wait, consider using de-icer sprays instead, which are quick and effective. Rain-X de-icer wiper fluid, or similar products, prevents ice from bonding to your windshield making your scraping job much easier.

Keep a supply of drinking water and food on hand. And remember to keep blankets, flashlights and warm clothes handy-in the house and in your car. If you lose power, it’s up to you to call the utility company before you call us.

Don’t expect to see the snow plows until at least four to five inches of snow have accumulated-that’s what we’ve contracted for. Please keep this in mind before calling the association.

Don’t go out if you don’t have to. Be smart and stay warm!

Covenant

MEMBERSHIP

January Lynn Aboudara (305) 218-3204 jaboudara@pmipremier.com

Miss Azalea Fuentes (972) 252-3873 afuentes@newrocservices.com

Mrs. Sueellen Kelley (254) 694-9276 (7) skelley@whitebluff.com

Israel Morales (817) 805-1308 imorales@harwoodlifestyle.com

Luis Ernesto Quesada (954) 205-0143 Luisques20@gmail.com

Torresha Suber (678) 725-6863 wtorresha@gmail.com

Ms. Angeles Jazmin Ugalde gonzalez (469) 230-9698 gonzalezjaz98@icloud.com

Mrs. Jantzen Mahlon Verastique (817) 231-0148 jverastique@prestigestarmgmt.com

Sylvia KaChun Whittaker (469) 836-1745 swhittaker@ccmcnet.com

Aubree Harris 4CSONS Group, LLC DBA 4Sight Property Management (469) 287-8583 (3484) Aubree@4sightpm.com

Steve Hendrix 4CSONS Group, LLC DBA 4Sight Property Management (469) 287-8583 (2236) Steve@4sightpm.com

Mr. David Ray Mercado, CMCA Alamo Management Group Association Management (210) 485-4088 dmercado@alamomg.com

Mr. Steven Fielding AquaGuard, LLC (844) 438-9247 stevenf@wagsvalve.com

Ms. Carina Avila Herrera Associa Client Shared Services Center (214) 627-1405 carina.herrera@associa.us

Ms. Melinda Patterson Associa Client Shared Services Center (214) 716-3902 melinda.patterson@associa.us

Melissa Spatafora Association Prime powered by SouthState Bank (772) 408-5978 mspatafora@associationprime.com

Taryn Stears Bacon Inc. (530) 815-4340 tarynstears@everyonelovesbacon.com

Mr. Wesley Herman Reitz Briarwyck Owners Association (806) 886-2627 wesreitz@gmail.com

Mr. Chad Schnitker C&B Landscape Management (972) 390-2122 chad@cblmgmt.com

Ms. Kelly Jo Stafford CCMC - TX (817) 915-4666 kstafford@ccmcnet.com

Erin Walker Covenant Association Management, LLC (325) 480-5100 erinw@walkerlawgrouptx.com

Ms. Jacqueline Cress EnviroSpark Energy Solutions (404) 313-3819 Jacqueline.cress@envirosparkenergy.com

Mr. Rick Sanchez Execuitve Security Group dba Executive Sentinels (708) 543-9002 rsanchez@executivesentinels.com

Mr. Cody M Watson FirstService Residential Dallas (214) 552-6895 cody.watson@fsresidential.com

Ryan Freeman Fit Supply, LLC (214) 444-2031 sales@fitsupply.com

Mrs. Ashleigh Danielle Richardson, CMCA Goodwin & Company (706) 910-4113 ashleigh.richardson@goodwintx.com

REPORT

New Members

Haley Madison Hartline

Gulf Professional Property Management (469) 600-5080 haley@gulfppm.com

Mr. Marcos Miguel Hopken Gulf Professional Property Management (510) 393-8334 marcos@gulfppm.com

Ms. Rebecca Brisendine HC Pinnacle Club HOA (713) 409-3282 rebecca.brisendine@gmail.com

Mr. Steve Carmichael

HC Pinnacle Club HOA (832) 344-6257 stevecarmichael@sbcglobal.net

Mr. Casey Cummings

HC Pinnacle Club HOA (214) 763-7319 aggiedad1213@gmail.com

Mr. Ron Dewan

HC Pinnacle Club HOA (214) 957-1241 redewan1973@gmail.com

Mr. Don Farmer

HC Pinnacle Club HOA (214) 766-0430 fladvisorygroup@gmail.com

Mr. John Kellum

HC Pinnacle Club HOA (281) 732-1588 jltf@aol.com

Mr. David Pinkus

HC Pinnacle Club HOA (903) 451-5868 davepinkus@yahoo.com

Mr. Jeff Potter

HC Pinnacle Club HOA (901) 494-1769 potter.j58@gmail.com

Ms. Elizabeth Webster

HC Pinnacle Club HOA (214) 522-1241 ewebster3333@gmail.com

Ms. Lashunda Williams Junction Property Management (469) 685-2807 lashunda@junctionproperty.com

Tim Murphey Keeley Construction Group (214) 202-3133 tmurphey@keeleyconstruction.com

Ms. Gwen Offutt Ladera At Mansfield Condominium Association, Inc. (817) 992-5341 b51goffutt@yahoo.com

Rafi Saleh Landscapes USA (817) 422-6990 rafis@landscapesusa.com

Tony Casella Monroe Roofing (972) 644-6644 events@monroeroofing.com

Emily Tomasik Paul Davis of North Dallas (469) 987-7246 emily.tomasik@pauldavis.com

Mr. Geary Goss Positano Condominium Association, Inc. (945) 214-4545 geary.goss@worthross.com

Mr. Geary Goss Positano Condominium Association, Inc. (945) 214-4545 geary.goss@worthross.com

Ms. Becky Riley Premier Roofing Company (609) 410-7735 briley@premier-roofing.com

Mr. Timothy Brown

Preston Towers Homeowners Association (214) 799-4959

Ms. Pamela Davis-Vaughn Preston Towers Homeowners Association (607) 731-8484 pdavisvaughn@gmail.com

Mr. Mike Masters

Preston Towers Homeowners Association (805) 405-8915 mike.masters@ptdirector.com

Mr. Shaun McCabe

Preston Towers Homeowners Association (214) 934-8010 shaun.mccabe@ptdirector.com

Mr. Randy Rekerdres

Preston Towers Homeowners Association (214) 228-9700

Mr. Brendon Blake Herrera Principal Management Group of North Texas (806) 407-0745 Bherrera@principal-mgmt.com

Mr. Roger Voss Principal Management Group of North Texas (214) 627-1386 Roger.Voss@associa.us

Mr. Lauronzo Garmon Radkin LLC (713) 231-3676 rgarmon@radkin.com

Eric John Adams RealManage (610) 714-9505 ericjadams75@gmail.com

Tricia Patel RealManage (813) 368-8818 tricia.patel@realmanage.com

Ms. Edith Sarai Reyes RealManage (972) 282-7043 edithreyes22202@gmail.com

Mr. Chad McBeam, RS Royal Real Estate Services, LLC, (615) 526-1907 cmcbeam@royalres.net

Maya Hayes RTI/Community Management Associates, Inc. (214) 872-0756 toepointe03@yahoo.com

Ms. Caroline J Helt RTI/Community Management Associates, Inc. (214) 709-8896 chelt@cmamanagement.com

Mrs. Judi M. Phares, CMCA, PCAM RTI/Community Management Associates, Inc. (972) 989-2581 jphares@sbcglobal.net

Ms. Lauren Anne Potter, CMCA RTI/Community Management Associates, Inc. (972) 943-2868 lpotter@cmamanagement.com

Ms. Jean Sloan RTI/Community Management Associates, Inc. (972) 943-2848 jsloan@cmamanagement.com

MEMBERSHIP REPORT

Renewed Members

Michael Luzzi

SBB Community Management (469) 362-0580 luzman07@hotmail.com

Mr. Roger M. McCullar Silversand Services, Inc. (713) 722-0336 rmccullar@silversandservices.com

Jake Tomlinson SMC Landcare (469) 999-3034 jake@smclandcare.com

Ms. Stephanie Hernandez Somerset Association Management (929) 355-7993 hernandez.stephanie10@gmail.com

Tyler Hawkins SRH Landscapes LLC (972) 559-0033 th@srhtrees.com

Mr. Brett Lane

Sunnyland Outdoor Living (972) 239-3716 brett@sunnylandfurniture.com

Mr. Dru Godwin

T&D Ross Management Services, Inc. (817) 294-5858 (1) dgodwin@tdrms.com

Mrs. Cheri Lynn Wheeler, CMCA Texas Star Community Management, LLC (972) 489-4380 cheri_wheeler@yahoo.com

Mr. Chris Conlon Texscape Services (832) 237-6690 chris.conlon@texscapeservices.com

Mr. Kurtis Peterson

The Inspectors of Election, LLC (858) 329-0009 kurtis@theinspectorsofelection.com

Mr. David Anderson

The Mansion Residence HOA (214) 528-2801 David@mansionresidences.net

Mr. Carter Holston WaterView Community Association, Inc.

Mr. James Kenneth Ramsey, Jr. Worth Ross Management (903) 286-2034 jkr649@gmail.com

Lendrick Edward Vaughn Worth Ross Management (214) 414-6626 lenvaughn@gmail.com

Ms. Kristina Bailey, CMCA

Ms. Rechelle Ida Bogle, CMCA

Mr. Jerry Bridges

Ms. Anne C. Fay, CMCA

Ms. Marian Gardner, CMCA

Mr. David Guy

Mr. Rhett Hubbard

Mrs. Tameka E Jackson

Mrs. Lori A. Jones, CMCA, AMS, PCAM

Mrs. Belia Larkin

Mr. Kenneth H. Mitchell

Mr. Jonathan Michel Rocha

Mr. Kevin Michael Schoolcraft, CMCA

Mrs. Shannon Spizman

Mrs. Bryanna Wright, CMCA

Mr. Paul Zellar

Myreon D Coleman, CMCA

Ms. Debbie Gschwend, CMCA, AMS

Mr. Todd Gschwend, CMCA, AMS

Ms. San Banerjee

Mr. John Jima

Ms. Nicole Bates

Mr. Andrew S. Fortin, Esq.

Mr. Tom Womack

Ms. JoAngela Morin

Mrs. Christina McCafferty

Mr. Matthew Paul Schauster

Mr. John Beall, CMCA, AMS, PCAM

Ms. Kimberly Simonian

Mr. Timothy J. Brady

Mrs. Brianna Christine Yonkers

Mr. Gregory S. Cagle, Esq.

Mr. Brad Bryan

Ms. Megan Phillips

Ms. Robin Davis

Ms. Chanel Athulathmudali

Ms. April Hubler

Mr. Josh Nichols

Mrs. Joan Lawyer, AMS, PCAM

Mr. John S. Adami

Mr. Don Kekstadt, AMS, PCAM

Ms. Julie Dickens

Mr. Derek A. Brase

Mrs. Patti E. DuBuque, CMCA, AMS, PCAM

Ms. Connie J Kindle, CMCA, AMS

Mr. Michael B Morgan

Mr. Greg Libke

Mrs. Stacy R. McGrath

Mr. Todd Yamaoka

Mr. Daniel W Dyess

Ms. Rosie Morataya, CMCA, AMS

Mr. Mike Jasso

Mr. Adam Clark, CMCA, AMS

Mr. Ed Colvin, CMCA

Mr. Josh Crawford

Mr. Benjamin Hardy

Mr. Chris Harrison, PCAM

Ms. Michelle Annette McFarland

Mrs. Rebekah Small, CMCA, AMS

Mr. Charles Lamb

Mr. Charles Lamb

Mr. Vidal Jones

Mr. Rodney Joe Haynes

Ms. Rachel Lynn Drake

Mr. Bruce Crawford, AMS, PCAM

Ms. Cherry Tarlton

Mr. Bill Crawford

Mr. Cole Adams

Ms. Amber Hamilton

Mr. David Patterson

Ms. Stephanie A. Smith, CMCA, AMS, PCAM

Mr. Robert M. Mackay

Mr. Blair Descourouez

Mr. Bryan Slaton

Mrs. Lori Jo Ball

Mr. Derrick Dawson

Ms. Melissa Zacha, CMCA, AMS

Ms. Anne Bernhardt

Mr. Oscar Pedrajo

Ms. April Little

Mr. Brad Watson, CMCA, AMS

Mr. Tom Locke

Mr. Charles Heineman

Ms. Carrie Bailey

Mr. Clayton Hearn

Mr. Thomas J. Armstrong

Ms. Lauren Furtick

Ms. Audrey Gibson

Mr. Thomas Gilliam

Ms. Amanda Hawkins

Mrs. Stacey A Howard

Mr. Omar Jones

Ms. Monika Karin Loeffler, CMCA, AMS, PCAM

Ms. Sarah Lopez

Ms. April Murphree

Ms. Liliana Olvera, CMCA, AMS

Mrs. Angela Owen

Mr. Brett Russell

Ms. Kristen Russell, CMCA, AMS

Mr. Jake P. Southall

Mr. Mark Southall, AMS, PCAM

Ms. Stacy Brown

Ms. Chaun Sherman

Mr. Sterling Kropp

Ms. Terry L. Jones

Mr. Barry Ross, Esq.

Mrs. Jessica Guevara, CMCA, AMS

Ms. Mary Michele Harris, CMCA, AMS, PCAM

Mrs. Brandy Hotchkiss

Mr. Robert J. Koop, CMCA, AMS, PCAM

Mr. Robert J. Koop, CMCA, AMS, PCAM

Mrs. Martha Lynn Mccaskill, CMCA

Mr. Shane Ousey, CMCA, AMS

Ms. Jill Pruyn, CMCA

Mr. Joseph Rutherford

Mr. Steve Rutherford

Mr. Nicholas Abair, CMCA, AMS

Mrs. Michelle Alvarez, CMCA, AMS

Ms. Diane Barta, CMCA

Ms. Angie Buhler-Turner, CMCA, AMS

Mr. John Mackenzie

Mr. Jerry Towner

Ms. Tia K. Singer, CMCA, PCAM

Mr. Eric Corcoran

Mrs. Brianna Cheryl Dessaints, CMCA

Ms. Marilyn Weinberger

Ms. Leah K. Burton, Esq.

Mr. David Ross

Mr. Spencer Vick

Ms. Susan Garrett

Ms. Susan Garrett

Mrs. Annette Suzanne White

Mr. Michael Reeves, CMCA, AMS

Mr. Gabe Santiago, CMCA, AMS, PCAM

Courtney Wright

Ms. Jowanna Hill

Mrs. Dawn Jackson

Mr. Cody Rodgers

Ms. Pat Spikes

Ms. Linda Stack

Mr. David Gaona

Mr. Timothy Vela

Mr. Douglas Hasty

Ms. Lori R. Welsh, CMCA, AMS

Ms. Dana Flores, CMCA, AMS

Ms. Krystal Mann

Mr. Ronald B Clark

Mr. Anthony Hawkins

Mr. Jason Madden

Ms. Rosalind Olson

Mr. Andrey Pevnev

Mr. Michael Thompson

Mrs. Phonemany Webb

Mr. Reid Zevenbergen

Mr. Jason Edmundson

Mrs. Krystal Barbarito, CMCA, AMS, PCAM

Mrs. Yolanda Nicole Cantatore, CMCA

Mr. Jamie Don Coker, CMCA, AMS

Mr. Smokey D. Kowaleski, CMCA

Mr. Timothy D. McConville, CMCA, AMS, PCAM

Mr. Justin Norris, CMCA

Mr. George Nyamapfumba

Mrs. Kelly Sue Peterson, CMCA

Mr. Noel Anthony Rodriguez, CMCA

Rejoined Members

Ms. Karen L Palmer, CMCA, AMS, PCAM

Ms. Dawn Rowe-Young, CMCA, AMS, PCAM

Mr. Chad Avery

Mr. Chase Phillips

Mrs. Kay Rinker

Mrs. Lauren Little

Mr. Dan Schulze

Mr. John Utley, CMCA, AMS

Ms. Heather Glover

Mr. Don Garner

Mr. Louie Ruiz

Mrs. Velvet Dawn Kelly

Ms. Brigitta Eggleston

Ms. Amanda Glader

New Designations

Congratulations to our fellow CAI members who achieved new designations!

Mr. John Utley, CMCA, AMS AMS 12/18/23

Ms. Lauren Murphey, CMCA, AMS AMS 1/3/24

Mrs. Yumaira Aguilar Sanchez, CMCA, AMS AMS 1/24/24

Ms. MaryKathryn Lightsey, CMCA CMCA 10/10/23

Mr. John Utley, CMCA, AMS CMCA 12/14/23

Ms. Jill Pruyn, CMCA CMCA 2/2/24

Ms. Jessica Terry Hundermark, CMCA CMCA 11/14/23

Mr. David Ray Mercado, CMCA CMCA 10/31/23

Mrs. Ashleigh Danielle Richardson, CMCA CMCA 12/1/23

Dr. Bryan C. Hughes, CMCA, AMS, PCAM PCAM 11/14/23

Mr. Sebastian Aguas Martinez, RS RS 1/30/24

***Certified Manager of Community Associations (CMCA®)

From CAMICB - “As a CMCA®, you have shown a commitment to your profession by staying informed about current community association issues and holding yourself to a high standard of professional conduct.”

***Association Management Specialist (AMS®)

The second level in the career development track for community association managers.

The AMS® designation demonstrates a higher level of commitment to your career and the community association industry. An AMS® designation is recommended for managers who want to enhance their career opportunities by increasing their knowledge and expertise.

***Professional Community Association Manager (PCAM®)

The pinnacle of community association management. The PCAM designation is the highest professional recognition available nationwide to managers who specialize in community association management. Earn your PCAM and join the elite—the select—the best.

Recommended for experienced managers who want to demonstrate advanced skills and knowledge and who wish to be recognized as one of the best and most experienced managers in the nation.

***Reserve Specialist (RS®)

Community associations rely on qualified reserve specialists to assist them in extensive reserve planning to keep their communities running smoothly. Gain the confidence of board members by obtaining the Reserve Specialist® (RS®) designation.

The RS designation is awarded to qualified reserve specialists who, through years of specialized experience, can help ensure that community associations prepare their reserve budget as accurately as possible.