Community Contact | Winter 22/23

Community

Winter 2023

CONTACT A Resource For Homeowners Associations, Condominiums, Townhomes, and Cooperatives

www.dfwcai.org

SBB COMMUNITY MANAGEMENT IS DEDICATED TO PROVIDING PROFESSIONAL HOMEOWNERS ASSOCIATION MANAGEMENT AND CONSULTATION TO TEXAS COMMUNITIES

ENDURING CLIENT

the SBB mission

RELATIONSHIPS UNPARALLELED STAFF LONGEVITY INDUSTRY LEADING TECHNOLOGY CONTINUING EDUCATION

"TO BE THE PREMIER COMMUNITY MANAGEMENT COMPANY BY PROVIDING EXPERIENCE, INNOVATION AND EXCEPTIONAL SERVICE IN ALL WE DO”

PROGRAMS SENIOR DIRECT SUPPORT PERSONNEL ROBUST ACCOUNTING ANALYSIS TOOLS MOBILE MANAGEMENT PLATFORM DIGITAL DOCUMENT MANAGEMENT FAMILY CORPORATE CULTURE

WWW.SBBMANAGEMENT.COM 12801 N CENTRAL EXPRESSWAY SUITE 1401 DALLAS, TX 75243 PHONE: 972-960-2800

Community

CONTACT Winter 2023

Sponsors City Happenings Membership Report

6 35 42

How do trees survive the winter?

16

Frozen Pipes

22

Clay Shooting Recap

26

Incandescent vs. LED

33

Golf Tournament Recap

39

Cornhole Tournament Recap

39

Community Associations Institute is a national, non-profit, membership organization dedicated to the successful creation and operation of community associations. The Dallas/Fort Worth Chapter was established in 1980 to provide support for the North Texas area. Community Contact is published by the Dallas/Fort Worth Chapter of Community Associations Institute and is issued with the understanding that the publisher is not engaged in rendering financial, legal, accounting or other professional services, or be construed as a recommendation for any course of action regarding financial, legal, accounting or other professional services by Community Contact or its authors or advertisers. The services of a competent professional should be sought where professional services are required. The articles appearing in Community Contact do not necessarily reflect the opinion of CAI or the DFW Chapter, and acceptance of advertising does not constitute an endorsement of the products or services.

All contents of Community Contact are protected by copyright. Reproduction in whole or in part without written permission is expressly prohibited. AAMC, AMS, and PCAM are registered trademarks of Community Associations Institute. CMCA is a registered trademark of the Community Association Managers International Certification Board. Many of the designations used by manufacturers and sellers to distinguish their products are CONTACT | WINTER 2023 • 3 claimed as trademarks. Use of a term in this publication should not be regarded as affecting the validity of any trademark or service mark.

2022 BOARD OF DIRECTORS Chris Broach, CMCA, AMS, PCAM - President Blue Hawk Management cbroach@bluehawkmgmt.net Joe Veach - Presidnet Elect Globus Construction Group jveach@globusmanage.com Olivia Hurtado, CMCA - Vice President CIT, A Division of First Citizens Bank olivia.hurtado@cit.com Anne Bernhardt - Secretary Park Towers Condominium Association anneb972@gmail.com

We Come Through When Others Won’t

Diana R. Larson, AMS, PCAM - Treasurer Assured Association Management, Inc. dlarson@assuredmanagement.com

Building Excellence in Texas Since 2014

Leah K Burton, Esq. - Board Member Roberts Markel Weinberg Butler Hailey PC lburton@rmwbh.com

We’re a full-service reconstruction company dedicated to delivering top-shelf results on each construction or restoration project we undertake. We take pride in our customercentric approach and thrive on building relationships and consistently surpassing expectations.

Wendy Hazelwood, CMCA - Board Member Alliance Association Bank whazelwood@allianceassociationbank.com Mark Norton, AMS, PCAM - Board Member Insight Association Management Company mnorton@insightam.com Clayton Hearn - Immediate Past President Prestonwood Trails Neighborhood Association clayton.hearn@gmail.com

Our Services Reconstruction Invasive Testing New Construction Services

MANAGEMENT James Nicholson, Chapter Executive Director DFW Community Associations Institute 14070 Proton Road, Suite 100 Dallas, TX 75244-3601 (972) 246-3540 www.dfwcai.org office@dfwcai.org

Emergency Restoration Insurance Restoration

Class A NASCLA Licensed General Contractor

ShepperdConstruction.com 4 • CONTACT | WINTER 2023

CONTACT | WINTER 2023 • 5

THANK YOU TO OUR

2022

SUPER SPONSORS

6 • CONTACT | WINTER 2023

DIAMOND SPONSORS

GOLD SPONSORS

Alliance Association Bank Cardinal Strategies Cavalry Construction CCMC Clients First Landscape Solutions RTI/Community Management Associates, Inc. “CMA”, AAMC Insight Association Management, AAMC Magnolia Fisheries & Lonestar Fountains McKenzie Ryan & Mena Neighborhood Management, Inc., AAMC Roberts Markel Weinberg Butler Hailey, PC RTC Restoration and Glass Staying-A-Float Lifeguarding (S.A.F. Guarding) Texas Disaster Restoration Texas Security Bank Worth Ross Management Company, AAMC

Classic Property Management, AAMC EmpireWorks Reconstruction Henry Oddo Austin & Fletcher, P.C. Kerrane Storz, PC The Playwell Group SOLitude Lake Management Symphony Risk Solutions, LLC Truist Association Services Yellowstone Landscape Services

PLATINUM SPONSORS Advanced Association Management Association Insurance Partners Brightview Landscape Services CIT - A Divison of First Citizens Bank Five Star Pools Globus Management Group Kilowatt Partners Robert’s Pool Service Scarbrough, Medlin & Associates Shepperd Construction Timothy, DeVolt & Company, P.C.

SILVER SPONSORS Advanced Roofing & Sheet Metal (ARSM) Association Reserves - Texas Bob Owens Electric Co., Inc. Castle Group Landcape Professionals of Texas Master Systems Courts PMP Management - Texas Reconstruction Experts Riddle & Williams, PC BRONZE SPONSORS Allegra Marketing | Print | Mail Charles Taylor Engineering Services Kraftsman Playground and Park Equipment RealManage Reserve Advisors, LLC EDUCATION SPONSORS Randolph-Brooks Federal Credit Union

This “Deep In The Heart of Texas” logo recognizes our Business Partners who are apart of all four CAI Texas Chapters.

2022 DFW CAI COMMITTEES Ambassadors of Fun

Committee Chair: Haley Dixon

Community Affairs

Committee Co-Chairs: Deena Still and Wendy Hazelwood, CMCA

Expo

Committee Co-Chairs: Jena Abernathy and Deena Still

Gala Committee

Chair: Mark Norton, AMS, PCAM

Golf Tournament

Committee Chair: Jason Dove

High Rise Managers Forum

Committee Co-Chairs: Kathy Epperson, PCAM and Matt Kopchak, PCAM

Magazine

Committee Co-Chairs: Tracy Wolin, CMCA, AMS, PCAM and Katy Hutchison

Membership

Committee Chair: Cindy Martin, CMCA, AMS, PCAM

Programming

Committee Chair: Deena Still

Sporting Clays Committee Committee Chair: Scott Sieck

CONTACT | WINTER 2023 • 7

8 • CONTACT | WINTER 2023

CONTACT | WINTER 2023 • 9

10 • CONTACT | WINTER 2023

CONTACT CONTACT| |SUMMER WINTER 2021 2023 • 11

............

SMILES. HARMONY. JOY. ............

Authentic relationships set us apart, honesty rules, optimism thrives and great people show up with passion and purpose to deliver unprecedented service to dynamic communities.

This is community management by CCMC.

To learn more about our services, visit CCMCnet.com.

To join the team, visit https://www.linkedin.com/company/ccmc/jobs/.

469.246.3500

12 • CONTACT | WINTER 2023

In Memoriam…

Ron Stephens Over the Christmas holiday, CCMC and Viridian lost our Executive Director Ron Stephens. Ron served on the CAI board and worked in Association Management for over 34 years. We know that Ron had many contacts in the industry, and was at one time an intricate part of CAI and its education. Ron worked in Texas and Florida both. Below is the announcement that we sent out to our CCMC family.

With deep sadness and heavy hearts, we inform you of the passing of one of our CCMC team members Ron Stephens. Ron passed away on December 23, 2022, unexpectedly and peacefully in his sleep. Ron has been with CCMC for 34 years and has served as a colleague, mentor, and friend. Ron has served in many roles at CCMC over his tenure, beginning in maintenance and growing to vice president. He retired in 2017 and, in 2018, decided to return to community management, where he could continue to impact our teams and build community; Ron currently serves as Executive Director at Viridian.

Ron never met a stranger he couldn’t talk to and a community he didn’t love. Please keep Ron and his family in your hearts during this holiday season.

For more information about his arrangements, please get in touch with Brett Wiklund, Senior Vice President.

#WeAreCAI

#CAI50 2023 CAI ANNUAL CONFERENCE & EXPOSITION

MAY 17–20 | DALLAS

2023 CAI Annual Conference & Exposition

May 17–20 | Dallas

SEE Y’ALL THERE!

Get set to learn, connect, and share your community association knowledge during three days of interactive education, networking receptions, CAI chapter event, and a Texas-size Friday night party and industry achievements dinner.

Come experience 20+ education sessions and meet more than 150 companies featured in our world-class expo hall. » Learn more at www.caionline.org/2023AnnualConference.

CONTACT | WINTER 2023 • 13

AAMC®- Accredited Association Management Company®

We Can MANAGE IT ALL DISCOVER THE NEIGHBORHOOD DIFFERENCE NMI is an Accredited Association Management Company that has been expertly managing a variety of community associations, including master planned, single family, condos and townhomes, in the DallasFort Worth metroplex for nearly two decades.

We are dedicated to building better communities!

NeighborhoodManagement.com NMI@NeighborhoodManagement.com Beverly Coghlan, CMCA, AMS, PCAM Beverly@nmitx.com 972.359.1548 14 • CONTACT | WINTER 2023

CONTACT | WINTER 2023 • 15

How do trees survive the winter?

by Monica Perez-Watkins Article provided by the National Forest Foundation. (www.nationalforests.org)

16 • CONTACT | WINTER FALL 2022 2022 2023

Have you ever wondered how trees endure the freezing temperatures of a cold winter?

Since they can’t hibernate or migrate to warmer climates, trees have developed several ways to tolerate the cold and survive to warmer spring days.

They have bark Bark provides insulation and protection against freezing and cracking during the winter.

Tree bark comes in different textures, densities, and colors - variations that can help a tree tolerate cold temperatures by reflecting light and dispersing heat.

They drop their leaves or have needle leaves Broadleaf, deciduous trees lose their leaves in the winter to reduce water loss. Most needle-leaved trees, known as conifers, retain needles year round - with exceptions such as larch and bald cypress trees – only losing older, damaged needles. Needles are better at retaining water than broadleaves thanks to their small surface area and waxy outer coating that limits water loss to transpiration, the evaporation of water from leaves.

They slowly increase their cold tolerance at the cellular level Trees begin to prepare for an oncoming winter in late summer as daylight hours decline, entering a dormant state and reaching their adapted tolerance by mid-winter. Through a combination of cellular changes that involve shrinkage, dehydration, and sugar concentration, the cells harden and become glasslike. This helps prevent freezing and damage to living cells.

What happens when they just can’t take it?

While trees have evolved amazing strategies for withstanding the winter cold, sometimes it gets so cold that trees can explode. Yes, you read that right. During spells of extreme cold or when trees haven’t had time to acclimate, the life-sustaining sap inside a tree can begin to freeze. Sap contains water so it expands when frozen, putting pressure on the bark, which can break and create an explosion. There are numerous historic and current observations of trees exploding due to extreme cold.

On your next visit to a National Forest this winter, take a fresh look at the trees surrounding you and impress your friends with your knowledge of tree adaptations to cold temperatures.

CONTACT | WINTER 2023 • 17

18 • CONTACT | WINTER 2023

CONTACT | WINTER 2023 • 19

Innovating community association banking solutions is our business, so you can focus on growing yours.

With a strong commitment to the community management industry, backed by sizable national resources, Alliance Association Bank provides an unmatched level of expertise and responsiveness. Our customer-focused approach means you get a dedicated, experienced relationship manager— a single point of contact—to help with your unique needs so you’re able to focus on what matters most: your business and your customers.

Specializing in: No-Fee Lockbox Services1

Online Homeowner Payment Portal

ConnectLive TM Software Integration

Lending Solutions3

Full Online Banking Services2

Extensive Deposit Solutions4

Meet Your Community Association Banking Experts: Wendy Hazelwood, CMCA Vice President (214) 837-7711 whazelwood@allianceassociationbank.com Joanne Haluska, CMCA, AMS Senior Managing Director, Central Region (216) 314-9100 jhaluska@allianceassociationbank.com

|

allianceassociationbank.com

Funds deposited through the Lockbox will follow Western Alliance Bank’s funds availability policy as outlined in the Deposit Account Agreement Disclosure. 2Fees may be imposed for additional services related to online banking. Refer to Business Online Banking Setup and Authorization for more information. 3All offers of credit are subject to credit approval, satisfactory legal documentation and regulatory compliance. 4Refer to the disclosures provided at account opening and the Schedule of Fees and Charges for additional information. Alliance Association Bank, a division of Western Alliance Bank, Member FDIC. Western Alliance Bank ranks high on the Forbes “Best Banks in America” list year after year.

1

20 • CONTACT | WINTER 2023

Why Choose Alliance Association Bank: Alliance Association Bank has over 50 years of combined experience meeting the unique and complex banking needs of community associations. This experience, combined with our financial strength and stability, make Alliance Association Bank a key financial institution to build an alliance with to grow your business. Alliance Association Bank is a division of Western Alliance Bank, Member FDIC. As one of the country’s top-performing banking companies, Western Alliance was #1 best-performing of the 50 largest public U.S. banks in the most recent S&P Global Market Intelligence listing and ranks high on the Forbes “Best Banks in America” list year after year.

One of Forbes’ Best Banks in America Year After Year

Serving North Texas Since 1991

Texas’ most highly qualified lake and pond management company serving all of Dallas/Ft Worth and surrounding areas

Our Services

Our Staff

• Aquatic Vegetation Control

• Biologists with over 60 years

• Mosquito Control

of combined experience on staff

• Pond Sediment Surveys

• TDA Licensed Applicators

• Fish for Stocking

• SePro Preferred Applicators

Magnolia Fisheries • 217 N Coppell Rd • Coppell, TX 75019 972-724-0071 • www.magnoliafisheries.com • info@magnoliafisheries.com

Fountain and Aeration Products and Services Since 1997 We sell and represent all major fountain manufacturers, including Aqua Control, Aqua Master, Airmax and Kasco Marine. We are the world’s largest Aqua Control distributor. Our services include: • Fountain and Aeration Installation • Waterfall Pump Sales and Installation • Solar and Wind Aeration Products

• Fountain and Water Aeration Preventive Maintenance Programs • Troubleshooting and Repair Services for All Brands

Lone Star Fountains • 217 N Coppell Rd • Coppell, TX 75019 972-471-3810 • www.lonestarfountains.com • info@lonestarfountains.com CONTACT | WINTER 2023 • 21

Frozen Pipes

Learn how to prevent water pipes from freezing, and how to thaw them if they do freeze.

Article provided by American Red Cross. (www.redcross.org)

Why Pipe Freezing is a Problem Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the strength of a container, expanding water can cause pipes to break.

Pipes that freeze most frequently are:

• Pipes that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, and water sprinkler lines.

• Water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets.

• Pipes that run against exterior walls that have little or no insulation.

How to Protect Pipes From Freezing Before the onset of cold weather, protect your pipes from freezing by following these recommendations:

• Drain water from swimming pool and water sprinkler supply

lines following manufacturer’s or installer’s directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping.

How to Prevent Frozen Pipes

• Keep garage doors closed if there are water supply lines in the garage.

• Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.

• When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.

• Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.

• If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F. How to Thaw Frozen Pipes

• If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.

• Remove, drain, and store hoses used outdoors. Close inside

• Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area.

Running water through the pipe will help melt ice in the pipe.

• Add insulation to attics, basements and crawl spaces. Insulation will maintain higher temperatures in these areas.

• Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.

valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.

• Check around the home for other areas where water supply lines are located in unheated areas. Look in the garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.

• Consider installing specific products made to insulate water pipes like a “pipe sleeve” or installing UL-listed “heat tape,” “heat cable,” or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.

• Consider relocating exposed pipes to provide increased protection from freezing.

22 • CONTACT | WINTER FALL 2022 2023

• Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.

• Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

CONTACT | WINTER 2023 • 23

MeMber of the CoMMunit y AssoCiAtio n institute

24 • CONTACT | WINTER 2023

23

Years of Experience

82

Current Partnerships

94

Percent Satisfaction Rate

98

Percent Client Retention Rate

450

Team Members

8400

Units Managed

The data doesn’t lie - Worth Ross Management Company has the experience, tools, and knowledge to address all of your association’s success and pain points. We understand that each association is unique and should be treated as such - that’s why we are committed to providing your community with individualistic services that no other management company can boast. We offer everything your association might need to be successful, no matter what you’re searching for:

ASSOCIATION MANAGEMENT

MIXED-USE MANAGEMENT

MULTIFAMILY MANAGEMENT

ACCOUNTING & FINANCIAL

DEVELOPER SERVICES

TRAINING & EDUCATION

4144 N. Central Expressway Suite 580, Dallas, TX 75204 | 214-522-1943 | info@worthross.com | www.worthross.com CONTACT | WINTER 2023 • 25

3rd Annual DFW CAI Clay Shoot December 1, 2022

First place went to TDJ Restoration, and this year we had a number of ties, including Clay Conservationist and Top Male Shooter!

This event grows in popularity every year, and we’ve already secured dates for 2023 and 2024 – so practice your aim, and we hope to see you at the next tournament!

PHOTOS found online here: https://photos.app.goo.gl/AdtBNe9VNLqs53Hh8

1st

1st

Top Males: Keith Brookshire and Chris Kaufman

1st

Top Female: Wendy Hazelwood, CMCA

2nd

TDJ Restoration

3rd

Globus Construction Group

CLAY CONSERVATIONIST

26 • CONTACT | WINTER SUMMER2023 2022

CIT

Stephanie Smith and Nicole Cantatore

CONTACT | WINTER 2023 • 27

RMWBH

Attorneys and Counselors at Law

COMMUNITY ASSOCIATION LAW

Serving DFW Area Community Associations for over 40 Years.

THE RMWBH DIFFERENCE

POA Specific Services

RMWBH offers flexible and practical techniques for the collection of assessments, enforcement of restrictive covenants, and creation and modification of governing documents for all types of community associations, including:

Master Planned Associations Community Associations

Townhome Associations Mixed Use Associations

High-Rise Condominiums Commercial Associations

POA Focused Attorneys

The legal needs of the POA industry in the DFW region are met by five RMWBH Shareholders, Sipra Boyd, Clint Brown, Noelle Hicks, Ashley Koirtyohann and Marc Markel, who have devoted their careers to the service of POAs

Education

By using monthly webinars and community and managment specific training, new and experienced managers and board members benefit from RMWBH’s education programming that keep them up-to-date on the newest laws, current best practices, and provide the risk management tools that can be applied daily.

RMWBH Frisco One Cowboys Way, Suite 585 Frisco, Texas 75034 214.365.9290 RMWBH.com 28 • CONTACT | WINTER 2023

KEEPING YOUR COMMUNITY FIRST MOWING • MULCHING • WINTER RYE COMPLETE FERTILIZATION PROGRAMS PRUNING & PLANTING CARE CUSTOM HORTICULTURE PROGRAMS SEASONAL COLOR PROGRAM HERBICIDE & PESTICIDE PROGRAMS IRRIGATION MANAGEMENT SNOW & ICE REMOVAL LANDSCAPE CONSTRUCTION

DESIGN • INSTALLATION • MAINTENANCE

521 J PLACE, SUITE A • PLANO, TEXAS 75074 • SALES@CFLANDSCAPES.COM • (469) 531-9071 CONTACT | WINTER 2023 • 29

TRUE TO OUR SHARED VISION Community associations and management professionals have something in common: they deserve a long-term relationship with a management company they can trust. Founded locally in 1983, CMA remains true to the vision that has set us apart for decades.

• We support the vibrancy and longevity of each neighborhood’s atmosphere and every staff member’s career by paying attention to what makes each one unique.

• We serve everyone ― customer and staff member alike ― with respect, integrity, and urgency, proving that a positive company culture exudes from the inside out.

• We work as a team. Our front-line managers are backed by corporate support staff (accounting, closing, customer care, and more) so they can focus on day-to-day community operations.

• We are problem-solvers and goal-setters. We’ve expanded entirely through referrals to become the largest privately owned association management company in DFW. Whether you want to contract with a new management team or ignite your career,we hope you’ll join us!

www.cmamanagement.com 1800 Preston Park Blvd., Suite 200, Plano, TX 75093 30 • CONTACT | SPRING WINTER2022 2023

972-943-2800

Christina McCafferty 972-539-8181 christina@associationtx.com SPECIALIZING IN

HOA AND CONDO INSURANCE

502 W. Oak Street | Suite 102 Denton, TX 75028

associationtx.com LET US BE YOUR PARTNER when it comes to insurance!

CONTACT | WINTER 2023 • 31

Is your management company providing the layered support your community needs?

Castle Group’s Community Management team provides a complete array of services to operate the administrative, financial, physical, and people aspects of your Community. We have organized our company around supporting the operations of the on-site teams by employing specialists in variety of areas.

Some of these areas include: large-scale community management, food & beverage, high-rise management, project management, and financial services.

To learn more about how Castle Group can serve your community, please call 844.815.5321.

844.815.5321 www.castlegroup.com/castle-texas

32 • CONTACT | WINTER 2023

Incandescent vs. LED These days, it’s hard to remember a time before LED light bulbs.

Remember those incandescent light bulbs? The ones you were afraid to touch because they got so hot? Those were invented in 1879 — over 140 years ago! Before LEDs, incandescents were our only option, and only 5% of the total energy they consumed was shown in the form of light. What about the other 95%? That all went to the heat being emitted from those bulbs.

The invention of LEDs has utterly transformed the energy landscape — on average, they use at least 75% less energy than incandescents and last around 25 times longer.1 And believe it or not, the size of most LED lights are the size of a grain of cracked pepper.

In this article, we’ll give you a quick overview of LED lighting, how they work and how much you could save if you made the switch to LEDs from incandescents. It’s surprising just how much money you can save by simply switching out the light bulbs.

It’s truly a set-it-and-forget-it money-saving strategy.

What is an LED & Why are They Better?

An LED stands for light-emitting diode — which in basic terms means a semiconductor that produces light when an electric current passes through it. LEDs can come in a variety of colors, but for white-light LEDs, a combination of red, blue and green light is used.

LEDs are much more energy-efficient than incandescent lighting or compact fluorescent (CFL) bulbs — the predecessor of LEDs. LED lights produce little heat, and unlike CFLs, do not contain mercury.

They last much longer too — thousands of hours longer. The particular number varies by company and light bulb, but LEDs on average can last 50,000 hours. That’s 50 times longer than incandescents and 8 to 10 times longer than CFLs.2 How Much Do LEDs Cost?

Not as much as you’d think. LEDs are similar to solar panels — when a new technology becomes available on the market, they typically run at a higher cost. Nowadays, you can get an 8-pack of LED lights for around $10. That’s a little over $1 per bulb, which is around the same price as an incandescent.

Do LED Lights Save Energy?

Absolutely. By replacing just 5 — yes, only 5 — of your most-used light fixtures in your home with ENERGY STAR-approved LED light bulbs, you could save $75 every year.3 Now, imagine if you replaced every lighting source in your house with LED bulbs. Yes, it will be a hefty upfront cost to replace every bulb in your house, but the bulbs last for years and years, depending on how often you use them.

That could equal hundreds of dollars in savings on your electricity bill — by doing nothing other than changing out a few bulbs in your home. How easy is that?

More Energy Savings Where That Came From There is practically an infinite number of ways you can save on electricity in your home, not just by integrating LEDs into your home. If you’re hungry for more tips, check out our Chariot University page to learn more.

Sources: 1. Chariot Energy 2. https://www.energy.gov/energysaver/save-electricity-and-fuel/lighting-choices-save-you-money/led-lighting 3. https://www.bulbs.com/learning/ledfaq.aspx#:~:text=Many%20LEDs%20have%20a%20rated,last%20more%20than%2011%20years.

4. https://www.energy.gov/energysaver/save-electricity-and-fuel/lighting-choices-save-you-money/how-energy-efficient-light CONTACT | WINTER 2023 • 33

PROTECTING COMMUNITY VALUES

Dean riddle

lance williams

chad robinson

A PARTNER WITH COMMUNITY ASSOCIATIONS FOR OVER 30 YEARS Proprietary collection technology available only to our clients Construction Defect Litigation Covenant Enforcement Litigation Defense of Directors/Associations Insurance Disputes Board/Member Meetings Drafting and updating restrictive covenants Complex Business Litigation 214.760.6766 | 3811 Turtle Creek Blvd., Suite 500, Dallas, Texas 75219 | www.riddleandwilliams.com 34 • CONTACT | WINTER 2023

City Happenings

Dallas Arboretum – Dallas Blooms – February 25th – April 16th Cowtown Marathon Festival February 24th -26th Ft Worth Botanical Garden Butterflies in the Garden Starting February 25th Dallas Home and Garden Show – March 4th – 6th Greenville Avenue St. Paddy’s Day – March 11th Frisco Texas Pinball Festival– March 26th

CONTACT | WINTER 2023 • 35

|

36 • CONTACT | WINTER 2023

|

Big renovation in the works?

Associations – Truist Association Services can help cover all your major projects, from roofing and painting to concrete restoration, or provide insurance premium financing.

Homeowners – Put your home’s equity to work for you with a flexible credit line that lets you borrow what you need, when you need it. Plus: • Take advantage of competitive rates.

• Get easy access to your credit line.

Alan Alanis, VP / Relationship Manager 512-482-0103 | Alan.Alanis@Truist.com Learn more at Truist.com/AssociationServices.

Truist Bank, Member FDIC and Equal Housing Lender . Loans and lines of credit are subject to credit approval. ©2021 Truist Financial Corporation. All rights reserved.

Property / General Liability / Umbrella Directors & Officers Liability Crime / Workers Compensation Insurance

CONTACT | WINTER 2023 • 37

Your Full Service HOA Partner

We specialize in construction, renovation,and property maintenance All major trades in-house, including: Roofing, Plumbing, Electrical, AC & Heating

Located in the DFW area, Globus offers 24/7 support

globusconstructiongroup.com

38 • CONTACT | WINTER 2023

972-494-1600 License license##M40988 M40988TECL175503 TECL175503TACLB00048137E TACLB00048137E

GOLF TOURNAMENT This year’s tournament was rained out in October, but fortunately we were able to reschedule the event for Monday, December 5, and still enjoy some time on the links!

This year we were excited to have 25 teams participate in the event, and even brought in some long-drive pros to help raise funds for our newly formed Texas Legislative Action Committee!

First Place: Team HomeWiseDocs.com

PHOTOS found online here: https://photos.app.goo.gl/ZR15ET7pj3UuPqyF8

CORNHOLE We had a great event on September 29, 2022.

Legislative Action Committee.

Supporting Texas

We raise over $3000 for TLAC.

1st FW Pro

First place winners over all was FX Pro who will represent DFW CAI in the Texas CAI Cornhole championships.

We look forward to adding this event in yearly to support our legislative actions in Dallas.

PHOTOS found online here: https://photos.app.goo.gl/hLzMPHFxjWxdhf2f7

2nd CleanScapes CONTACT | WINTER 2023 • 39

WE WANT YOU ON OUR TEAM!

CAIONLINE.ORG/ADVOCACY/LAC/TX

There is a new advocacy committee in town and WE WANT YOU ON OUR TEAM! The mission of the Texas Legislative Action Committee (TLAC) is simple – to advance, defend, protect, and strengthen public policy for the community association-housing model.

In order to be successful, we need to hear from Community Board Members, Community Managers, and those who are directly affected by HOA and condominium association policy reform. We want to know what issues matter to you, what are changes you would like to see during the next legislative session, and how can TLAC help your association operate more effectively.

HOW CAN YOU HELP?

TLAC is CAI’s brand new advocacy organization and is the only group in Texas supported and endorsed by both CAI National and all CAI Chapters in Texas.

TLAC is a separate organization from the Texas Community Association Advocates (TCAA).

Sign up for the TLAC email list

TLAC represents over 20,000 community associations and 5.6 million homeowners in Texas.

TLAC is governed by a broad group of delegates from all over Texas with varying levels of experience and expertise.

Read and share TLAC information with other HOA associates

TLAC is focused on making education, transparency, and information available to managers, management companies and homeowners PRIOR to and DURING the legislative session.

TLAC is requesting all community associations contribute $1 per door to help raise funds to support ongoing legislative efforts. Any contribution helps, but our success in Austin relies on everyone chipping in!

If you’re interested in getting involved, our industry needs your help! TLAC is recruiting volunteers to serve on its committees!

GET INVOLVED AND SUBMIT YOUR CONTRIBUTION! CONTACT YOUR LOCAL COMMUNITY ASSOCIATIONS INSTITUTE CHAPTER EXECUTIVE DIRECTOR:

AUSTIN Robbie Williams robbie@caiaustin.org 512.763.2074

Contribute $1 per door in your community to help raise funds for TLAC

DALLAS/FT WORTH James Nicholson office@dfwcai.org 972.246.3540

HOUSTON & SAN ANTONIO Jesus Azanza jazanza@caihouston.org or ced@caisa.org 713.784.5462 / 210.389.6382

RESIDENTIAL & COMMERCIAL COURT SPECIALISTS

CONSTRUCTION • RESURFACING • MAINTENANCE • EQUIPMENT

Master Systems has 25 years of proven expertise in providing clients with innovative, customized, turnkey court solutions. DFW’s premier court construction and maintenance company, we are known for a tradition of integrity, craftsmanship and unparalleled service after the sale.

Master Systems specializes in building new post tension courts, resurfacing, repairing and cleaning existing courts.

OUR COURT SERVICES INCLUDE: Consultation • Design • Construction • Resurfacing • Repair • Maintenance Cleaning • Fences and Gates • Windscreen and Netting • Shade Structures Lighting • Multipurpose Courts • Basketball • Volleyball • Pickle Ball • Bocce Ball • Batting Cages • Painted Games • Equipment and Accessories Quality work guaranteed. Fully licensed and insured.

www.MasterSystemsCourts.com 4454 MYERWOOD LANE • DALLAS, TX 75244

972-620-9540 | 214-354-2738 Info@MasterSystemsCourts.com

CONTACT | WINTER 2023 • 41

MEMBERSHIP

REPORT New Members

Mr. Dusty Burrow CHORBIE (972)697-5221 dustyburrow@chorbie.com Mr. Gar Liebler, CMCA Equity Experts (248)480-8855 gliebler@equityexperts.org Mr. John Armstrong Five Star Pools (972)221-0238 billing@fivestarpools.com Mr. Daniel W Dyess Fix A Gate, LLC (214)349-4283 sales@fixagate.com Mr. Mike Jasso GOLD Landscape LLC (469)781-5519 ap@goldlandscape.com

Mr. Gary Freed (214)803-5288 garyfreed1@gmail.com Mr. Ed Gray (972)977-0148 edg@bonaventuredallas.com Edward E Gray (972)977-0148 eegray@edgraycpa.com Mr. Daniel Hight (972)246-8535 danh@bonaventuredallas.com Ms. Susan Hoffman (972)931-7718 susanh@bonavenuredallas.com ______

Mr. Mike Romo Five Star Community Management (951)444-8248 Mromo@5starmgmt.com Mr. Austin Edwards Addresses of Distinction (180)043-6164 7 austin@aodmailboxes.com Lori Burden Capital One (804)317-8201 lori.burden@capitalone.com Mrs. Dana Renee Beckwith Pillar Property Management (817)975-0743 dhitch99@yahoo.com

Ms. Valerie Beckwith CCMC - TX (817)494-8598 Ms. Jordan Ashley Mitchell CCMC - TX (972)552-2820 jmitchell@ccmcnet.com Ms. Kristin Hartani Chandlers Landing Community Association (214)809-0906 khartani@chandlerslanding.org Mr. William Caspar Sullivan Essex Association Management, LP (972)428-2030 Caspar@essexhoa.com Rachel Lynn Drake Insight Association Management (682)239-3148 racheldd01@yahoo.com

Mr. Stewart McLauchlan (972)824-6881 sxmclau@yahoo.com

Mr. Oscar Pedrajo PMI North Dallas (972)532-7435 oscar.pedrajo@pminorthdallas.com

Ms. Betty Reichel (214)289-8674 georgiagirl1944@gmail.com

Mrs. Angela Dawn Beene (972)750-2358 angie2001@hotmail.com

Mrs. Krishtain Fulton Insight Association Management Company (940)758-7240 kfulton@insightam.com

Ms. Anne Silander (469)930-0009 annes@bonaventuredallas.com

Mrs. Paula J Demoya (214)293-7266 pdemoya41@gmail.com

Ms. Teresa McMillan The Village at Frisco Lakes Community Association (214)460-7305 teresaflbod@gmail.com

Mrs. Tameka E Jackson (580)647-6457 tamekajackson@msn.com

Mr. Derrick Dawson Neighborhood Management, Inc. (214)563-7010 ddawson@nmitx.com

Mr. Connor Hanna Premier Restoration and Construction (817)757-9776 connor@premierconstructiontx.com

Mr. Steve Stultz The Village at Frisco Lakes Community Association (443)759-0752 stevestultzbod@gmail.com

(214)930-3365 jksanmiguel2@gmail.com

Ms. Chaun Sherman Richmond & Associates Landscaping (972)488-4769 chaun@richmondlandscape.com

Mr. Beau Adams Union Square HOA (214)914-6924 beaujadams0812@gmail.com

Chrystal Snow SavATree (469)652-6674 csnow@savatree.com

Mr. Pablo “Chico” Romero Union Square HOA (951)250-4648 chico.romero84@gmail.com

Ms. Stacy Shepherd Southern Botanical (469)890-9294 stacy.shepherd@southernbotanical.com

Mr. Bradley Smith Union Square HOA (214)683-0974 bradleybbz@gmail.com

Lindsey Wilson Spartan Group (303)883-0114 lindsey@spartangroupus.com

Mrs. Autumn VonSchwarz Union Square HOA Vonschwarz.autumn@gmail.com

Mr. Rodney Joe Haynes Haynes Landscape and Maintenance Inc (972)838-4444 rodneyh@hayneslandscape.com Mr. James Ira Minyard J3 Construction Services LLC (972)809-6285 James.minyard@j3construction.org John Leventis Orion Access Control Systems (817)461-3700 chris@orionaccess.com

Mr. Chris Honeycutt Texas Security Bank (214)282-2980 chris.Honeycutt@texassecuritybank.com _____ Bonaventure Condominiums Inc. Mr. Joe Bashara (214)893-7471 joestock41@gmail.com Mr. Jeff Bayer (214)213-4805 jeffb@bonaventuredallas.com

Mr. David Ruff Estates at Shaddock Park Community Association, Inc. (202)674-1832 dr811707@gmail.com Ms. Deena Still Ridgecrest McKinney Homeowners Association (469)207-2442 dstill05@gmail.com Mr. Matthew Paul Schauster BankUnited (786)470-3111 mschauster@BankUnited.com

Ms. Trudy Cohen (214)755-5670 trucoh@aol.com

Mr. Howard Henry Pinnacle Financial Partners (843)839-7287 howard.henry@pnfp.com

Mr. Robert Donosky (214)460-7025 robertd@bonaventuredallas.com

Mrs. Leah K. Burton, Esq. Steptoe & Johnson PLLC (469)920-8240 Leah.Burton@Steptoe-Johnson.com

42 • CONTACT | WINTER 2023

Mrs. Jessica Kristine San miguel

Ms. Kimberly Standiford (214)750-5700 Standikl66@gmail.com Susie Chandler 4CSONS Group, LLC DBA 4Sight Property Management (469)287-7071 Susie@4sightpm.com Myreon D Coleman 4CSONS Group, LLC DBA 4Sight Property Management (469)287-7063 myreon@4sightpm.com James Charles Di stefano 4CSONS Group, LLC DBA 4Sight Property Management (469)287-8781 james@4sightpm.com Abel Tewolde 4CSONS Group, LLC DBA 4Sight Property Management (469)287-8464 Abel@4sightpm.com Ms. Dennie Laney Associa (945)225-1341 dlaney@associaonline.com Ms. Adaeze Yvonne Nwamah Associa Client Shared Services Center (214)727-4835 adaeze.nwamah@associa.us Mr. Wayne Soural Associa Client Shared Services Center (214)870-3767 Wayne.Soural@associa.us Mr. Johnny Lee Harris, Jr. Assured Association Management, Inc. (214)505-3198 jharris@assuredmanagement.com

Ms. Lauren Furtick Principal Management Group of North Texas (682)325-5361 lfurtick@principal-mgmt.com Ms. Audrey Gibson Principal Management Group of North Texas (682)325-5363 agibson@principal-mgmt.com Ms. Madison Jara Principal Management Group of North Texas (469)216-4689 mjara@principal-mgmt.com Mr. Warren LeGrow Principal Management Group of North Texas (214)368-4030 wlegrow@principal-mgmt.com Mr. Jason York RealManage (817)403-4606 Jason.york@realmanage.com Mr. Joseph Rutherford RTI/Community Management Associates, Inc. (817)310-6903 jrutherford@cmamanagement.com Mr. Jeremy Clark, AMS, PCAM SBB Community Management (972)679-2073 jpclark1976@gmail.com Mr. Justin Norris Worth Ross Management (214)522-1943 (3019) justin.n@worthross.com Mr. Noel Anthony Rodriguez Worth Ross Management (214)537-7233 noel@worthross.com Ms. Adrienne Gutierrez, CMCA (312)522-1114 gutierrez.adrienne4@gmail.com

MEMBERSHIP

REPORT

Renewed Members Ms. Kristina Bailey, CMCA Ms. Rechelle Ida Bogle Mr. Jerry Bridges Hanna Daughters Mr. Joe A. Decorte Ms. Chelsea Faxon-Reeves Mrs. Diana Franklin Ms. Destanie Gregory Mr. Carl Hedrick, CMCA, AMS Mr. Rhett Hubbard Mrs. Belia Larkin Mr. Kenneth H. Mitchell Miss Mallory O’brien Ms. Candy Peak Ross Mr. Kevin Michael Schoolcraft, CMCA Mrs. Shannon Spizman Mrs. Bryanna Wright Ms. Debbie Gschwend, CMCA, AMS Mr. Todd Gschwend, CMCA, AMS Mrs. Nicole Zaitoon Mr. Matthew Singel Ms. Adrienne Brewer, CMCA, AMS Mr. Michael Kan Ms. Emily Baehner Ms. Nicole Bates Mr. Patrick Brensinger, CMCA Mr. Andrew S. Fortin, Esq. Mr. Don Kekstadt, AMS, PCAM Ms. Michelle O’Keefe Mr. Tom Womack Ms. JoAngela Morin Ms. Gayathri Parameswaran Mrs. Christina McCafferty Mr. Elon Goldman, RS Mr. John Beall, CMCA, AMS, PCAM Mr. Timothy J. Brady Mr. Gregory S. Cagle, Esq. Mr. Kevin Cavanaugh Ms. Kristi Leann Adair Mr. Ryan Alexander Mr. Ralph Alvarez Mr. Dustin Ty Armstrong Ms. Heather Bordner-Ayyob Mrs. Tina Borg Mrs. LaWanda Brannon, CMCA, AMS Mrs. Brooke Arcelia Bullion Ms. Shonna Camacho Mr. Thomas M. Czaus Ms. Beth Direnzo Mr. Mathew J. Eberius, CMCA, AMS Miss Rachel R Gatlin, CMCA, AMS Mrs. Jeannie Marie Harvey, CMCA, AMS Mr. Robert Harvey, Jr., CMCA, AMS, PCAM Ms. Tammy Hatter, CMCA, AMS, PCAM Ms. Marie Herrera, CMCA, AMS Ms. Kristi Hulme Mrs. Javona Arnise Jones Mr. Jordan Jones Mr. Christian Judy Mrs. Catherine Cora Kemp Mrs. Ashleigh Kennedy Mrs. Jillian Meers, CMCA, AMS, PCAM Ms. Charrise Mitchell Mrs. Teresa Muchler, CMCA, AMS, PCAM Mrs. Jamie M. Patterson, CMCA, AMS Ms. Dodie Slama, CMCA, AMS, PCAM Mr. Randy Smith Ms. Jordyn Bryn Vilaros Ms. Marty Whitaker, CMCA, AMS Mr. Brett Wiklund, CMCA, AMS, PCAM Mrs. Alyssa Wilson, CMCA Ms. Chanel Athulathmudali Mr. Brian Wiedenhoeft Ms. April Hubler Mrs. Kay Rinker Ms. Jill Pruyn Mrs. Joan Lawyer, CMCA, AMS, PCAM Mr. David Dotson, RS Mr. John S. Adami Mr. Chris Evans Ms. Julie Dickens Mr. Shane Williams Ms. Marian Gardner, CCM Ms. Connie J Kindle, CMCA, AMS Mr. Michael B Morgan

Mr. Adam Clark, CMCA, AMS Mr. Vidal Jones Mr. Todd Yamaoka Mr. Daniel C. Thomas, CMCA, AMS Mrs. Melissa Ann Brooks, CMCA, AMS Mr. Ed Colvin, CMCA Mr. Chris Harrison, PCAM Ms. Michelle Annette McFarland Ms. Caroline Perry, CMCA Mr. Charles Lamb Mr. Charles Lamb Mr. Matthew Gassen Mr. Bruce Crawford, AMS, PCAM Ms. Ferronica Briggs Ms. Janna Ree Hicks Ms. Ashley Moore Ms. Cherry Tarlton Mr. Bill Crawford, CMCA Ms. Lauren Quinn Ms. Amber Hamilton Ms. Sheri Hawkins Ms. Stephanie A. Smith, CMCA, AMS, PCAM Mr. Steve Nathan Mr. Robert M. Mackay Ms. Nicole Rodieck Ms. Rosanne M. Hill, CMCA, AMS Ms. Melissa Zacha, CMCA, AMS Ms. Anne Bernhardt Mr. Brad Watson, CMCA, AMS Mr. Tom Martin Mr. Charles Heineman Ms. Carrie Bailey Mr. Darrell Traeger Mr. Landon Burt Ms. Sarah Lopez Ms. Allison McCleskey Ms. April Murphree Ms. Marca Ray Ms. Karina Reyes Ms. Kristen Russell, CMCA Mr. Jake P. Southall Mr. Mark Southall, AMS, PCAM Ms. Jamie Vicente, AMS Ms. Stacy Brown Ms. Michele Drain, CMCA, AMS Mrs. Jessica Guevara, CMCA Ms. Mary Beth Hays Mrs. Brandy Hotchkiss Mr. Michael Lesku, CMCA, AMS, LSM, PCAM Mrs. Martha Lynn Mccaskill, CMCA, AMS Mr. David Meyer, CMCA, AMS Mr. Steve Rutherford Mrs. Michelle Alvarez, CMCA, AMS Ms. Diane Barta, CMCA Ms. Liliana Olvera, CMCA, AMS Mr. John Mackenzie Mr. Jerry Arthur Towner, III Ms. Tia K. Singer, CMCA, PCAM Ms. April Little Ms. Marilyn Weinberger Mr. Donny Disbro Ms. Annette Suzanne White Mr. Jonathan Michael Driver, CMCA, AMS Mr. Gabe Santiago, CMCA, AMS, PCAM Ms. Jowanna Hill Mrs. Dawn Jackson Mr. Alan Alanis Mr. Douglas Hasty Ms. MaryKathryn Lightsey Ms. Krystal Mann Ms. Dana Sanchez, CMCA, AMS Mr. Jason Edmundson Ms. Lori Nelson, CMCA, AMS Mrs. Yolanda Nicole Cantatore, CMCA Mr. Jamie Don Coker, CMCA, AMS Ms. Anne C. Fay, CMCA, AMS Mr. George Nyamapfumba Mrs. Kelly Sue Peterson, CMCA Mr. Laurence E. Scott

Rejoined Members Ms. Margie A. Maxwell Mr. Scott Scarborough Mr. Matt Dryman Mr. Michael Rendon Mr. Casey Travis Mr. Brett Burris Ms. Jessica Gatlin Ms. Elissa Lorch Mr. David Ross Mr. Keith Brookshire Ms. Susan Garrett Mr. Scott North Mrs. Rachael Eileen Carmichael, CMCA Ms. Michelle Weber Ms. Christi Barr, CMCA, AMS Ms. Laurie Lorensen, CMCA, AMS Mrs. Chelsea Nichols, CMCA Ms. Karen L Palmer, CMCA, AMS, PCAM Ms. Dawn Rowe-Young, CMCA, AMS, PCAM

CONTACT | WINTER 2023 • 43

MEMBERSHIP

REPORT

New Designations

Congratulations to our fellow CAI members who achieved new designations!

Ms. Virginia Howard Townley, CMCA CMCA 11/29/22 Mrs. Rachael Eileen Carmichael, CMCA, AMS AMS 12/5/22 Ms. Jennifer Tirado, CIRMS CIRMS 12/19/22 Mr. Greg Farkas, CMCA, AMS AMS 2/23/23 Ms. Adrienne Brewer, CMCA, AMS AMS 1/13/23 Mrs. Jennifer Ashley Mayben, CMCA, AMS AMS 12/30/22 Mrs. Suzanne Henry, CMCA CMCA 12/12/22 Ms. Amanda Chapman, CMCA, AMS AMS 12/5/22 Mr. Smokey D. Kowaleski, CMCA CMCA 2/7/23 Mr. Matthew E. Keller, CMCA, AMS AMS 2/1/23 Mrs. Heather Smith, CMCA CMCA 12/16/22 Mrs. Kaitlin Ulrich, CMCA CMCA 12/12/22 Ms. Angie Buhler-Turner, CMCA, AMS AMS 1/20/23 Ms. Angie Buhler-Turner, CMCA, AMS CMCA 12/12/22 ***Certified Manager of Community Associations (CMCA®) From CAMICB - “As a CMCA®, you have shown a commitment to your profession by staying informed about current community association issues and holding yourself to a high standard of professional conduct.” ***Association Management Specialist (AMS®) The second level in the career development track for community association managers.

The AMS® designation demonstrates a higher level of commitment to your career and the community association industry. An AMS® designation is recommended for managers who want to enhance their career opportunities by increasing their knowledge and expertise. ***Professional Community Association Manager (PCAM®) The pinnacle of community association management. The PCAM designation is the highest professional recognition available nationwide to managers who specialize in community association management. Earn your PCAM and join the elite—the select—the best.

Recommended for experienced managers who want to demonstrate advanced skills and knowledge and who wish to be recognized as one of the best and most experienced managers in the nation. ***Reserve Specialist (RS®) Community associations rely on qualified reserve specialists to assist them in extensive reserve planning to keep their communities running smoothly. Gain the confidence of board members by obtaining the Reserve Specialist® (RS®) designation.

The RS designation is awarded to qualified reserve specialists who, through years of specialized experience, can help ensure that community associations prepare their reserve budget as accurately as possible.

44 • CONTACT | WINTER 2023

CONTACT | WINTER 2023 • 45

14070 Proton Road, Suite 100 Dallas, TX 75244

Expertise. Focus. Solutions.

Put the leading bank for community association management companies to work for you with individualized service, custom technology and smart financial solutions.

cit.com/cab Let’s get started.

Olivia Hurtado, CMCA, Vice President 214.717.2718 | Olivia.Hurtado@cit.com © 2022 First-Citizens Bank & Trust Company. All rights reserved. CIT and the CIT logo are registered trademarks of First-Citizens Bank & Trust Company. MM#11128