Spring 2022 www.dfwcai.org CONTACT A Resource For Homeowners Associations, Condominiums, Townhomes, and Cooperatives Community
S B B C O M M U N I T Y M A N A G E M E N T I S D E D I C A T E D T O P R O V I D I N G P R O F E S S I O N A L H O M E O W N E R S A S S O C I A T I O N M A N A G E M E N T A N D C O N S U L T A T I O N T O T E X A S C O M M U N I T I E S 1 2 8 0 1 N C E N T R A L E X P R E S S W A Y S U I T E 1 4 0 1 D A L L A S , T X 7 5 2 4 3 P H O N E : 9 7 2 9 6 0 2 8 0 0 W W W S B B M A N A G E M E N T C O M " T O B E T H E P R E M I E R C O M M U N I T Y M A N A G E M E N T C O M P A N Y B Y P R O V I D I N G E X P E R I E N C E , I N N O V A T I O N A N D E X C E P T I O N A L S E R V I C E I N A L L W E D O ” t h e S B B m i s s i o n E N D U R I N G C L I E N T R E L A T I O N S H I P S U N P A R A L L E L E D S T A F F L O N G E V I T Y I N D U S T R Y L E A D I N G T E C H N O L O G Y C O N T I N U I N G E D U C A T I O N P R O G R A M S S E N I O R D I R E C T S U P P O R T P E R S O N N E L R O B U S T A C C O U N T I N G A N A L Y S I S T O O L S M O B I L E M A N A G E M E N T P L A T F O R M D I G I T A L D O C U M E N T M A N A G E M E N T F A M I L Y C O R P O R A T E C U L T U R E
CONTACT | SPRING 2022 • 3 Community Associations Institute is a national, non-profit, membership organization dedicated to the successful creation and operation of community associations. The Dallas/Fort Worth Chapter was established in 1980 to provide support for the North Texas area. Community Contact is published by the Dallas/Fort Worth Chapter of Community Associations Institute and is issued with the understanding that the publisher is not engaged in rendering financial, legal, accounting or other professional services, or be construed as a recommendation for any course of action regarding financial, legal, accounting or other professional services by Community Contact or its authors or advertisers. The services of a competent professional should be sought where professional services are required. The articles appearing in Community Contact do not necessarily reflect the opinion of CAI or the DFW Chapter, and acceptance of advertising does not constitute an endorsement of the products or services. All contents of Community Contact are protected by copyright. Reproduction in whole or in part without written permission is expressly prohibited. AAMC, AMS, and PCAM are registered trademarks of Community Associations Institute. CMCA is a registered trademark of the Community Association Managers International Certification Board. Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Use of a term in this publication should not be regarded as affecting the validity of any trademark or service mark. CONTACT Community Sponsors 6 Upcoming Community Events 20 Membership Report 42 Hail! Need Help About Hail. 10 The Unseen Problem for Trees 14 IN NORTH TEXAS January Members Luncheon Recap 22 DFW CAI – North Texas Food Bank Recap 24 March DFW CAI Luncheon Recap 26 Board Leadership Development Workshop 29 Need to Maximize Your Landscape Budget? 30 Protecting Your Home’s Exterior 33 FROM THE ELEMENTS New Website for Transparent HOA Information 36 Spring 2022
Chris CMCA, PCAM Blue
I’m excited to be serving as your DFW Chapter President for 2022. The DFW Chapter has grown to an incredible assembly of professionals in the industry representing homeowners’ associations, condominiums, townhomes, and cooperatives. CAI is an organization that has now expanded into other countries outside of the United States and our local DFW Chapter continues to thrive with almost 750 members. As our industry grows and evolves, there have never been more opportunities for us to continue our growth with education provided by CAI and important networking events to bring the very best of knowledge and experience together.
The new luncheon model for 2022 will reduce the number of luncheons to only six (6) but with more concentrated allocation to speakers and subjects for the year.
Check out the online list of educational events at https://dfwcai.org/PMDP_ Course_Schedule. One of our initiatives this year is to work with our other Texas CAI Chapters (San Antonio, Houston, and Austin) to be better informed, share resources, and contribute towards a united front for our Texas.
Dear Chapter Members:
DFW-CAI CHAPTER PRESIDENT
President CIT, A Division of First Citizens Bank ParkAnneolivia.hurtado@cit.comBernhardt-SecretaryTowersCondominium Association Dianaanneb972@gmail.comR.Larson,AMS, PCAM - Treasurer Assured Association Management, Inc. RobertsLeahdlarson@assuredmanagement.comKBurton,Esq.-BoardMemberMarkelWeinbergButlerHailey PC Wendylburton@rmwbh.comHazelwood,CMCA - Board Member Alliance Association office@dfwcai.orgwww.dfwcai.org(972)Dallas,14070DFWJamesclayton.hearn@gmail.comPrestonwoodClaytonmnorton@insightam.comInsightMarkwhazelwood@allianceassociationbank.comBankNorton,AMS,PCAM-BoardMemberAssociationManagementCompanyHearn-ImmediatePastPresidentTrailsNeighborhoodAssociationNicholson,ChapterExecutiveDirectorCommunityAssociationsInstituteProtonRoad,Suite100TX75244-3601246-3540 2022 BOARD OF DIRECTORS MANAGEMENT 4 • CONTACT | SPRING 2022
Oliviajveach@globusmanage.comGlobusJoecbroach@bluehawkmgmt.netManagementVeach-PresidnetElectConstructionGroupHurtado,CMCA-Vice
AMS,
- President
Broach,
Our Annual Meeting will be held during our March member luncheon due to the reduced number of Board members at January’s luncheon. We have some great events coming up this spring thanks to our volunteer committees, including our very well attended 18th Annual DFW CAI Expo and Trade Show (Welcome to the Jungle) in April, as well as our Annual Awards Gala in May. Nominations for the Gala awards are now open! Visit our homepage for updates on upcoming events at www.dfwcai.org. Please feel free to send us your feedback on events or ideas for our Chapter. I look forward to seeing you at our next event.Chris Broach
Hawk
You may have heard that the CAI Board of Trustees has re-authorized the Texas Legislative Action Committee (TLAC). TLAC is comprised of many professionals in the industry with cumulative efforts across all Texas Chapters to advance, defend, protect, and strengthen public policy for the community association housing model. Stay tuned for more information from the Committee on legislative tracking, contributions, member input, events and more.
If you attended the recent member luncheon with Craig Huntington, you know that we have moved our location to Maggiano’s. Please note that while at Maggiano’s next time, it is a different location. The Board hopes that this provided a refreshed environment and positive atmosphere for networking and learning.
MESSAGE FROM THE PRESIDENT
CONTACT | SPRING 2022 • 5
6 • CONTACT | SPRING 2022 THANK YOU TO OUR 2022 SUPER SPONSORS
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Ambassadors of Committee Co-Chairs: Josesphine Zecena and Claudia Hunt, CMCA Affairs Committee Co-Chairs: Deena Still and Wendy Hazelwood, CMCA Expo Committee Co-Chairs: Betty Clarady and Olivia Hurtado, CMCA Committee Chair: Mark Norton, AMS, PCAM Tournament Committee Chair: Jason Dove High Rise Managers Forum Committee Co-Chairs: Kathy Epperson, PCAM and Matt Kopchak, PCAM Magazine Committee Co-Chairs: Tracy Wolin, CMCA, AMS, PCAM and Katy Hutchison
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CONTACT | SPRING 2022 • 7
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CONTACT | SPRING 2022 • 9
How do you know if your roof or exterior has hail damage?
The first place to look for damage caused by hail is your gutters. High-impact hail that causes roof damage will most likely dent your gutters and/or downspouts. This is the easiest place to see and evaluate when looking for signs of roof damage. If there are dents and dings on your gutters and downspouts, you’re likely to have problems on the roof. Gutters will also fill up and clog due to granules that shingles can shed when hail hits them. Clogged and overflowing gutters indicate that hail may have damaged your roof.
By: Classic Construction & Restoration
Hail Though the smallest hail we measure, ¾” hail can still be damaging depending on accompanying wind speeds. Hail this size typically damages vinyl siding, window screens, metal fascia and paint on a deck. We also see it dislodge granules from asphalt shingles and damage gutters and downspouts. Because of its smaller size, property owners often fail to identify the damages associated with hail under one inch.
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1¼” Hail With only a ¼” increase, the severity of this size of hail is much more significant. Parts of your property exposed to hail have the potential to look like swiss cheese. Even without wind, we’ll see this hail cause damage by simply falling out of the sky.
1” Hail Once we hit the 1” mark, we start to see bruising to shingle underlayment and significant damage to siding, gutters and fascia. Wind speeds will determine the severity of damage, and you will also see roof damage similar to damage caused by smaller sizes of hail.
The second place we suggest looking is your siding, and the third place is your deck. Both of these areas will experience damage from a bad hailstorm and are easy indicators for potential shingle damage. Any hail damage on our siding or deck means you should get a roof inspection. Can 1 inch hail cause damage to a roof?
HAILLLLLP!Needhelpabout hail?
Yes! In fact, even hail smaller than 1 inch can cause damage to a roof or to other areas of your house. After a hailstorm, the size of the hail can be the easiest indicator as to what types of damage you may face. While not a foolproof method for predicting storm damage, understanding the various sizes of hail and how they affect your home is a great place to start.
Severe roof damage, like shingles ripped off the roof or tree branches down, is obvious, but minor damage may be difficult to detect with an untrained eye. Get a roof inspection from a trained professional to assess the hail damage on your roof or follow our helpful tips.
1½” Hail This size of hail causes significant damage to property. Depending on the amount of hail, the length of time it falls and the accompanying wind speeds, damage to your property could be severe.
¾”
Hail Now we’re getting to the size where the hail can penetrate softer parts of a roof, such as ridge caps or plastic roof vents. Combined with wind, this size of hail can tear siding completely off of a house, crack windows and damage most types of metal fixtures.
continued on nexxt page Now we’re getting to the size where the hail can penetrate softer parts of a roof, such as ridge caps or plastic roof vents. Combined with wind, this size of hail can tear siding completely off of a house, crack
CONTACT | SPRING 2022 • 11 1¾ - 2”
Can Hail Damage to a Roof be Repaired?
What does hail damage look like on a roof? While these are the common types of damage we see on asphalt shingles, hail can crack or even shatter harder materials like clay or concrete. This type of damage will be easy to see, but when you consider something like hail impact marks, you really start to see how a roofing expert can help spot small, important details.
If a storm brings hail that is over one inch in diameter, the hail damage to your roof will probably be obvious. When hail is combined with high wind speeds, roof damage can be even more severe. It’s likely that you will be able to see signs of damage such as cracked or broken windows, damaged siding or dented gutters. Smaller hail can cause unseen damage to your roof, so make sure you contact a Classic Construction & Restoration, Inc. to inspect your roof after a hailstorm - no matter how small the hail was.
Yes! Depending on the extent of the damage, repairing a roof damaged by hail can be as simple as fixing a single shingle or as involved as replacing the whole roof. This vast difference in repair options is why we suggest everyone have their roof inspected by a professional after a big hailstorm. An experienced roofer can quickly determine the severity of the damage. Most roof inspections are also free, giving you a no-cost solution if you think your roof has been damaged during a recent or past storm. If you’re unsure on whether you need a hail damage roof inspection, look for signs of damage like the ones noted above. If you are finding more than one instance of a dented gutter or damage to your siding, you should seriously consider a hail damage roof inspection. As we mentioned before, shingle damage can be severe or relatively mild. While it’s easy to tell when severe damage has occurred, it’s more important to understand the mild damage and decide what kind of hail damage roof repairs may be needed. windows damage most types of metal fixtures.
and
What does roof damage from hail look like?
2” AnythingHail this size or above will cause significant and severe damage to your property. We are no longer asking “if” you have property damage, but “where” you have property damage. It’s suggested that you call a roofing contractor with insurance experience immediately after this type of storm event. What does roof damage from hail look like? If a storm brings hail that is over one inch in diameter, the hail damage to your roof will probably be obvious. When hail is combined with high wind speeds, roof damage can be even more severe. It’s likely that you will be able to see signs of damage such as cracked or broken windows, damaged siding or dented gutters. Smaller hail can cause unseen damage to your roof, so make sure you contact a Classic Construction & Restoration, Inc. to inspect your roof after a hailstorm no matter how small the hail was.
2” Hail Anything this size or above will cause significant and severe damage to your property. We are no longer asking “if” you have property damage, but “where” you have property damage. It’s suggested that you call a roofing contractor with insurance experience immediately after this type of storm event.
What does hail damage look like on a roof?
Wood rot and mold, for example, can spiral out of control and are hard to detect until it’s almost too late. Being proactive about potential issues like these can save you thousands of dollars and keep your home in great condition.
12 • CONTACT | SPRING 2022 V I S I O N C O M M U N I T I E VS I S I O N C O M M U N I T I E S M A N A G E M E N MT A N A G E M E N T W E W O R K D I R E C T L Y W I T H H O A B O A R D M E M B E R S T O T A I L O R O U R S E R V I C E S T O T H E U N I Q U E N E E D S O F E A C H C O M M U N I T Y P L A N N I N G & H O S T I N G E V E N T S C O O R D I N A T I O N W I T H H O A C O M M I T T E E S S E T U P A N D C L E A N U P O F E V E N T S A m b e r @ v c m t e x a s c o m w w w v c m t e x a s c o m 9 7 2 6 1 2 2 3 0 3 M A N A G E M E N T P E R C E P T I O N / L I F E S T Y L E . S I G H T L I N E / P O R T E R . H A N D Y M A N S E R V I C E S L A R G E S C A L E P R O J E C T M A N A G E M E N T P O R T E R & J A N I T O R I A L S E R V I C E S C O M M U N I T Y O V E R S I G H T C O V E N A N T E N F O R C E M E N T M E E T I N G A T T E N D A N C E C O M M O N A R E A M A I N T E N A N C E V E N D O R O V E R S I G H T F I N A N C I A L P A C K A G E P R O D U C T I O N T A X R E T U R N A U D I T & I N V E S T M E N T S T R A T E G Y O V E R S I G H T R E S A L E / R E F I D I S C L O S U R E P A C K A G E P R O D U C T I O N
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When ignored, shingle and roof damage can quickly turn into leaks or ice dams. These eventually turn into mold damage, electrical issues, or rotting wood — all of which are expensive to fix.
Is a hail damaged roof covered by insurance?
Classic Construction & Restoration, Inc. promises to deliver top-quality work on budget, and on time. Ring in the new year with a promise to value our clients as a top priority. From pre-construction, staging and planning, to the deployment of our team to your property, we only bring you the best quality service. Contact us today for an estimate today!
Many insurance companies require you to file a claim within one year after determining that your roof has sustained hail damage. We recommend that you make an appointment to have your roof inspected as soon as possible after you suspect roof damage caused by hail. You want to have plenty of time to review damage assessments as well as any quotes for hail damage roof repairs.
What Happens When You Ignore These Repairs?
A typical homeowners insurance policy will include coverage for roof damage from hail, but coverage may be applied differently depending on where you live, who your insurer is and the details of your policy. How long do I have to file an insurance claim for hail damage?
HOMESWEETHOME TLIVINGROOOMYYWMX MORTGAGEPCOUCHSUX OUGNBILLSAPIYARDB GKITCHENQKOCSQZOE CAKTSJWIXCZGIQBGD RNOISIVELETSNCNKR STNBATHROOMMKWINO PEROTAREGIRFERLHO MWJBOPANECQBVVCPM ASPDYMGEVAWORCIMG LIVCEZWCOCHAIRRSR DINETTEFTEREYRDLM DUNIFJICSJDOERETS UTILITYROOMISBSCA REHSAWSEHTOLCUEQP CTEGARAGAALSXPXGH VQDISHWASHERKBLYS DINETTEYARDCLOTHESWASHER UTILITYROOMTELEVISIONSTOVE STEREOSINKREFRIGERATOR MORTGAGEMICROWAVELIVINGROOOM LAMPSKITCHENGARAGE COUCHCHAIRDRYER DISHWASHERBILLSBEDROOM BATHROOM Answers on page 43
After you have decided what to do and if your home was damaged, it’s important to find a roofing contractor that you trust and, preferably, one that has experience working on projects for which homeowners have filed insurance claims.
Handling Hail Roof Damage
CONTACT | SPRING 2022 • 13 To learn more about our services, visit CCMCnet.com. To join the team, visit https://www.linkedin.com/company/ccmc/jobs/. SMILES. HARMONY. JOY. 469.246.3500 Authentic relationships set us apart, honesty rules, optimism thrives and great people show up with passion and purpose to deliver unprecedented service to dynamic communities. This is community management by CCMC.
The Unseen Problem for Trees IN NORTH TEXAS
The farms in North Texas primarily grow hay, cotton, and corn which do well with the heavy black prairie clay of our region. While this soil retains moisture and is nutrient rich, clay drains slowly and readily compacts, making it difficult for most plants to thrive. Indigenous trees and plants do best, but most annuals, perennials, fruit, and vegetable crops perform poorly in our clay. Over the years, I’ve been called out to look at many backyard gardens. Many people start off growing what worked in their home state by removing the grass and tilling a small section of the yard. After the plants begin to grow, they suddenly die, wither away or bear little fruit. Inevitably I hear, “it’s this Texas heat” or “it’s just too dry”. Once I’ve brought their attention to the large green spaces where multitudes of species thrive, I can begin to teach them about the actual problem…our soil. The soil in North Texas is black prairie clay also known as “gumbo”, as you get closer to manmade lakes, the clay becomes reddish with a slight sandy loam. All over the northern territory is a sediment layer or “sheet” in the soil called caliche. If you look into a steam or tributary here, you’ll find it’s not muddy, but the bottom is the hard rock-like substance known as caliche. Caliche is a sedimentary rock and a natural My environmental biology professor had a statement he recited to new students, “when you move to any place in the world first look at the farms”. This allows us to better understand the quality of the soil in the immediate vicinity and adjust what and how we plant accordingly. When I moved to the North Texas area, I found myself observing the people who grow plants for profit.
By: Your Favorite Arborist -- David Brantley -- Monster Tree Service of North Dallas
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In closing, trees are extremely old complex organisms. The more we learn about them the more questions arise. Much of the science around woody plants changes year after year as well as the common practices around their care. Plant health care is much improved from the days of pouring cement in cavities and coating wounds with tar. The science of Arboriculture is a great benefit not only to woody plants but to all organisms on our planet that would not be alive without them. Take the time to remind yourself that we owe our every breath to our wonderful trees.
CONTACT | SPRING 2022 • 15 cement. Because it is comprised of calcium carbonate, it tends to be extremely alkaline giving our soil a higher-than-average pH level. There are few species of plants that can tolerate high PH soils, this alkalinity prevents some plants from absorbing nutrients in the soil and threatens their survival. If you look at the plants we have transplanted here, they tend to come from areas of the world that have alkaline soils and are very drought tolerant as well. Now let’s address the biggest problem that most people don’t truly understand. Clay has a very low infiltration rate (.1) inches per hour and an equally low drainage rate. This quality makes overwatering and drowning of our plants more of a risk than people realize. In recent years the copious amounts of precipitation have only added to this problem causing many species that normally performed well to decline. Italian and Leyland Cypress, Juniper, Photinia, Arizona Ash and even many indigenous species are showing signs of environmental stress from recent years of excessive precipitation. Water saturation collapses the micro and macro pores in soil disturbing the oxygen balance, thus reducing oxygen content and increasing microbial growth. This causes the formation of sulfides and butyric acid, both of which are toxic to plants. Poor drainage also increases the occurrence of root rot, which is yet another result of too much water in clay. A natural first response to any plant problem is usually the addition of water which is often an incorrect assessment. I can’t remember how many times I’ve arrived to diagnose a sick tree only to find a sad specimen drowning in a hole of mud. Tree roots require oxygen, water, and a nonrestrictive compaction level. Heavy irrigation levels without proper dry out periods can deplete oxygen levels as much as 10 to 15 percent, severely inhibiting root growth. Waterlogged soils produce anaerobic (absence of oxygen) conditions causing root death, caliche under a plant can cause a “perched water table” not allowing irrigation water to drain away. Imagine your tree just sitting in a bucket of water! Luckily many tree installations now include a PVC pipe at the bottom of the root ball that extends to the surface. This system allows people to check the water saturation level under the tree to prevent overwatering.
Some years back, I was called out to assess thirty-one Afghan Pines installed around a communities’ monuments where the trees had been browning for some time. The community’s landscaper, seeing the browning, had increased the irrigation and when the trees didn’t improve, the caps were removed from the bubblers for more water. These extremely drought tolerant trees were drowning in a mud clay gumbo pie!
There were many consecutive years where North Texas was constantly in a drought and planting drought tolerant species seemed to make the most sense but for the past 5-6 years, rain has been plentiful. Helping plant life remain healthy can be as simple as scheduling shorter, more frequent irrigation cycles. Putting down water in quick bursts that regain oxygen balance can quickly protect trees and shrubs from waterlogged soil. Have you ever wondered why a year or so after construction of a pool or a home some of the remaining trees become stressed, decline, or even die? Clay is particularly susceptible to compaction. Soil compaction is when soil particles are pressed together by heavy equipment that can squeeze all the oxygen from the soil. Like all living organisms, plants go through respiration requiring oxygen and cannot live in soil where oxygen is not present. They absorb their oxygen from spaces in soil called micro and macro pores, not from the air above. Compaction increases soil strength, giving soil the ability to resist an applied force. Roots typically have immense trouble exerting enough force to penetrate heavily compacted soil, readily killing the tree. Tree protection and treatments are very important around construction and an arborist can design a plan to mitigate soil damage to protect the soil your trees live in.
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CONTACT | SPRING 2022 • 17 KEEPING COMMUNITYYOURFIRST 521 J PLACE, SUITE A • PLANO, TEXAS 75074 • SALES@CFLANDSCAPES.COM • (469) 531-9071 MOWING • MULCHING • WINTER RYE COMPLETE FERTILIZATION PROGRAMS PRUNING & PLANTING CARE CUSTOM HORTICULTURE PROGRAMS SEASONAL COLOR PROGRAM HERBICIDE & PESTICIDE PROGRAMS IRRIGATION MANAGEMENT SNOW & ICE REMOVAL LANDSCAPE CONSTRUCTION DESIGN • INSTALLATION • MAINTENANCE
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CONTACT | SPRING 2022 • 19 Magnolia Fisheries • 217 N Coppell Rd • Coppell, TX 75019 972-724-0071 • www.magnoliafisheries.com • info@magnoliafisheries.com Serving North Texas Since 1991 Texas’ most highly qualified lake and pond management company serving all of Dallas/Ft Worth and surrounding areas Our Services • Aquatic Vegetation Control • Mosquito Control • Pond Sediment Surveys • Fish for Stocking Our Staff • Biologists with over 60 years of combined experience on staff • TDA Licensed Applicators • SePro Preferred Applicators Lone Star Fountains • 217 N Coppell Rd • Coppell, TX 75019 972-471-3810 • www.lonestarfountains.com • info@lonestarfountains.com Fountain and Aeration Products and Services S ince 1997 We sell and represent all major fountain manufacturers, including Aqua Control, Aqua Master, Airmax and Kasco Marine. We are the world’s largest Aqua Control distributor. Our services include: • Fountain and Aeration Installation • Fountain and Water Aeration Preventive Maintenance Programs • Waterfall Pump Sales and Installation • Troubleshooting and Repair Services for All Brands • Solar and Wind Aeration Products
20 • CONTACT | SPRING 2022 Why Choose Reconstruction Experts? We have dedicated our entire career to supporting Homeowner’s Associations, Property Managers and Boards of Directors in HOA reconstruction environments. Whether single family, townhomes, midrise or highrise, as a market leader in HOA Reconstruction RE has the procedures and protocols to successfully support and work in your community. 2,304,000+ Homes Rebuilt Specialized Divisions for Small and Large Projects Focus on Quality & Communication Celebrating 20 Years in Business General Contractor Specializing in HOA Reconstruction The RE Promise Dallas Office Austin Office Houston Office reconexp.com CITY HAPPENINGS Addison After Dark April through November Every third Saturday of the Month www.addisonafterdark.com Richardson Wildflower Festival May 20-22 www.wildflowerfestival.com Rockwall Founders Day Festival May 21 www.playrockwall.com Colonial Golf Tournament May 23rd – 29th www.charlesschwabchllenge.com Taste of Addison June 3-4 www.tasteofaddison.com Taste of Dallas June 10-11 www.tasteofdallas.org Music on the Square June 17th www.friscosquare.com Rockwall Concert by the Lake May - July Thursday Nights
CONTACT | SUMMER 2021 • 21 One Partner for All Your Landscape Needs Design • Develop • Maintain • Enhance Contact Us Craig Zuczek 469 344 craig.zuczek@brightview.com1267 www.brightview.com A Resident Expert in your Landscape Creating a place that feels like home starts from the ground up. Enlist a skilled team with deep expertise in creating outdoor spaces that increase property value and ensure your community is a coveted place to live. With thoughtful planning and an unwavering attention to detail, we ensure your community’s goals are met and resident satisfaction is high. CONTACT | SPRING
22 • CONTACT | SPRING 2022 JANUARY MEMBERS LUNCHEON RECAP
One Hour Board
For a full list of our superior service offerings, visit solitudelakemanagement.com/services Restoring EnhancingBalance.Beauty. 855-282-3496 • solitudelakemanagement.com Your Community Deserves Healthy Beautiful Waterbodies Lakes and stormwater ponds need oxygen to survive and thrive. From floating fountains to submersed aeration systems we have the sustainable solutions you need for well-oxygenated and circulated water to help keep your community’s waterbodies healthy and beautiful year round. Download our FREE Report... All About Aeration solitudelakemanagement.com/pond-aeration
“The Meeting” Speaker – Craig Huntington President Emeritus Alliance Association Bank At the first luncheon of 2022 we moved to Maggiano’s for a fresh start to the new year with over 100 members in attendance. We had the pleasure of having Craig Huntington speak about how to hold The One Hour Board Meeting. As time is the most precious asset anyone can possess, Craig showed us how board meetings should not be viewed as performances for the general member ship but as genuine business meeting. Thank you to everyone in attendance at our new location and we look forward to seeing everyone throughout 2022.
working
CONTACT | SPRING 2022 • 23
• We are problem-solvers and goal-setters. We’ve expanded entirely through referrals to become the largest privately owned association management company in DFW. Whether you want to contract with a new management team or ignite your career,we hope you’ll join us! 1800 Preston Park Blvd., Suite 200, Plano, TX 75093 972-943-2800
• We serve everyone ― customer and staff member alike ― with respect, integrity, and urgency, proving that a positive company culture exudes from the inside out.
Community associations and management professionals have something in common: they deserve a long-term relationship with a management company they can trust. Founded locally in 1983, CMA remains true to the vision that has set us apart for decades.
• We support the vibrancy and longevity of each neighborhood’s atmosphere and every staff member’s career by paying attention to what makes each one unique.
www.cmamanagement.com
SHAREDTRUEVISIONTOOUR
• We work as a team. Our front-line managers are backed by corporate support staff (accounting, closing, customer care, and more) so they can focus on day-to-day community operations.
OthersThroughWeInsuranceNewEmergencyInvasiveReconstructionShepperdConstruction.comTestingRestorationConstructionServicesRestorationComeWhenWon’tOurServicesClassANASCLALicensedGeneralContractor DFW CAI – NORTH TEXAS FOOD BANK MARCH 3,
We had over 60 volunteers show up at the North Texas Food Bank. The North Texas Food Bank’s mission is to close the hunger gap in North Texas by providing access to nutritious food. Every dollar donated to North Texas Food Bank provides access to three healthy meals for hungry North Texans, and 95 percent of their resources go directly to hunger relief programs. During the couple of hours, multiple volunteer groups were able to pack vegetables and put together food boxes creating over 15,000 meals for all.
24 • CONTACT | SPRING 2022
Building Excellence in Texas Since 2014 We’re a full-service reconstruction company dedicated to delivering top-shelf results on each construction or restoration project we undertake. We take pride in our customercentric approach and thrive on building relationships and consistently surpassing expectations. 2022
4. Leah’s experience practicing civil litigation in California prepared her to better advise her POA clients on the risks they may face from litigation.
One Cowboys Way Frisco,
5
1. Leah represents POAs of all sizes from small condominium complexs to large multi-thousand lot master-planned communities.
5. Leah has been recognized for her continued work to increase diversity within our communities. Her work on the topic has been featured by CAI on an international scale and formed the basis of CAI’s renowned Diversity and Inclusion Guide. Learn more about Leah at www.RMWBH.com. RMWBHSOON!DFW 214.365.9290TX
LEAH K. BURTON Get to know your DFW area attorney. FACTS ABOUT LEAH K. BURTON
CONTACT | SPRING 2022 • 25 Attorneys and Counselors at RMWBHLaw
COMING
2. Leah has practiced POA law in both Texas and Florida and understands the complexities that associations face around the 3.U.S.Leah was raised in Anchorage, Alaska and is no stranger to the cold winters that sometimes visit Texas, but she enjoys the Texas summers more.
President Elect – Joe Veach
Board Member – Wendy Hazelwood
Secretary - Anne Bernhardt Treasurer – Diana Larson
Board Member – Leah Burton Board Member – Mark Norton I Got This!!! We had the pleasure of hearing Terry Watson speak again at this month’s luncheon. As always, Terry gave an animated, funny and positive presentation about how to strive for more than just good customer service by providing a service experience as well as how to present yourself as a true expert in order to win the business of today’s consumer. Terry provided the group with a number of books during his presentation. A few of those books are below: Simple Numbers, Straight Talk, Big Profits Scaling Up: How a few companies make it and why the rest don’t - Never Split the difference A complaint is a gift Breath – The new science of the lost art
Vice President – Olivia Hurtado
President – Chris Broach
26 • CONTACT | SPRING 2022 MARCH DFW CAI LUNCHEON MARCH 9, RECAP2022
The swearing in of your 2022 Board of Directors for the DFW CAI Chapter
TDR GROUP | REBUILD | RESTORE2270 Springlake Rd. Ste 400 • Farmers Branch, TX 75234 TexasDisasterRestoration.com • Emergency (214)227-7530 • Office (972)247-1511 REPAIR REBUILD RESTORE TDR Group is a client-focused, general contractor specializing in the repair, restoration and renovation of occupied properties. Our clients include homeowners, homeowners associations, management companies, apartment owners, commercial property owners, home builders, engineers, architects, insurance companies and governmental entities. The scope of our work ranges from basic repairs to complex, multi-faceted projects. CIVIL REPAIRS LARGELOSS RESTORATION STRUCTURAL REPAIRS GENERAL CONTRACTING B LDING ENVELOPEREP RS PROPERTY RENOVATION TDR GROUP REPAIR | REBUILD | RESTORE 28 • CONTACT | SPRING 2022
CONTACT | SPRING 2022 • 29 BOARD LEADERSHIP DEVELOPMENT WORKSHOP SATURDAY, MARCH 5, 2020
We recently hosted our annual Board Leadership Development Workshop for nearly 20 homeowner board volunteers, eager to learn! We were joined by a number of great presenters from local management companies including Chris Broach, PCAM (Blue Hawk), Judi Phares, PCAM (CMA), Yuliana McCallister and Deena Still (Goodwin & Company), and Nicole Carciofini, PCAM (Castle Group). We enjoyed a great afternoon of learning and networking, and appreciate all of the volunteers who took time out on their Saturday to make this event successful.
The truth is, there are some projects that make more sense to do before others. Many times, commercial property managers or HOAs would prefer to “skip ahead” to more exciting projects like flower enhancements or new additions. But these projects don’t always make the most practical sense if you’re skipping something that’s needed to support those more visible future projects.
While you already have certain items that are part of your regular contractual spending, you might be wondering how you can most wisely use any additional money on noncontractual spending. What projects are going to get you the most out of your investment?
Need to Maximize Your
We say all that to point out that there is an order to the list that we’ve put together. If you’re looking for a way to best use any surplus money in your landscaping budget, we want to make sure that you truly get the most out of it.
30 • CONTACT | SPRING 2022
Here are the 5 enhancement projects that we’d recommend, in the order that makes the most sense.
1. Start with Irrigation
Youhealthy.need a reliable water source. Irrigation systems have come tremendously far in recent years. Today’s smart irrigation systems tailor their watering schedules to actual weather conditions as opposed to just You know that when it comes to your landscaping budget, if you have money at the end of the year that you don’t spend, it’s likely going to get taken away in next year’s budget. So, you might be looking for additional ways that you can maximize your full landscape budget allocation with impactful enhancement projects. Landscape
Budget? 5 SUGGESTIONS FROM OUR ENHANCEMENT TEAM
The number one enhancement project that we always recommend starting with is irrigation. If you don’t have a reliable, modern irrigation system, then this is the perfect enhancement project to start with because it will support many other future projects (as well as your existing lawn and landscape). We find many properties we work with do already have a system, it’s just more outdated than our clients realize. If that’s the case for you, then it might be time for an upgrade. That’s because if you don’t have a great irrigation system, any other enhancement work that you have completed won’t have a proper chance to thrive and keep the plants and turf
But there are other key areas to consider such as around a clubhouse or any other visible common areas around the property. With assistance from a landscape professional, you can help ensure that you get the most possible impact out of your investment in flower and plant enhancements.
4. Incorporate New Trees or Prune Existing Trees
adhering to a predetermined schedule. With these real-time adjustments, your landscape is getting the right amount of water, and only when it needs when it needs it.
Once efficient watering is taken care of, then the next enhancement you should think about (if you don’t already have it) is a well planned and executed plant and turf health care program. If your turf is not healthy and green, people are going to notice. A turf care program that includes all of the necessary treatments that your commercial lawn needs to look its best. It will help green up the grass while addressing potential problems.
CONTACT | SPRING 2022 • 31
2. Incorporate Plant and Turf Health Care
Of course, without ample water, plant and turf health care won’t be able to overcome your property’s problems. That’s why we always start with irrigation first. While these services might not be “exciting,” they’re incredibly important and will end up saving you money, while helping to secure the long term success of your landscape.
By using a smart irrigation system, you can use water more efficiently. You’ll start saving on your commercial property’s water bill which means that money budgeted for water expenses can ultimately be reallocated for something else.
Turf health care will play a valuable role in helping fill in brown and thin areas and get your lawn on the road to looking green, thick, and healthy. The same goes for your landscape. You want plants that look healthy and green so that your commercial landscape continues to look lush and attractive. But just like your turf, your plants may need some extra care to perform their best. A plant health care program can help supply your landscape with the nutrients needed to perform optimally. It can also help your plants to defend against threats like insects and disease. You might think of it as a protection of the investment that you have in your landscape.
Sometimes these projects can be as simple as clearing out an area to make for a large turf space. But you might also be looking at enhancements in these spaces like additional planting beds and new trees. A landscape designer can help you determine what will make the most sense (and get you the most value) depending upon how you plan to use the area.
Hopefully, this article has provided you with some helpful insight into how you can best allocate extra funds within your budget. We completely understand that you want to have a good grasp on how you’re investing so that you can feel confident you’re making wise choices. After all, chances are, you have a lot of eyes on you.
If you’ve taken care of adding an irrigation system and you’ve already incorporated health care programs for your turf and your landscape, then it’s time to move on to thinking about some “wow” factor. The addition of color always makes a big impact so implementing an annual flower rotation or the addition of some colorful perennials or evergreens in key locations can make a big difference. These are certainly the types of projects that residents notice and appreciate. Implementing color at your property’s entryway is where you’ll likely get the most attention.
Of course, total replacement isn’t always necessary. Sometimes, trees just require some pruning to freshen them up and help them look their best. If you have money that can be utilized for tree work, you might want to have your trees’ canopies cleared or thinned. Cleaning up your existing trees can make them look and perform better and that means it’s a protection of your investment.
5. Create a Brand-New Outdoor Space
Finally, if you’ve already taken care of everything we’ve mentioned, then perhaps you want to use that reallocated money on a brand-new outdoor space. With more people thinking about ways they can spend time outside than ever before, this has become a major consideration.
3. Add “Wow” Factor with Color
If you’re part of an HOA’s decision making team, you might be thinking about a gathering space where you can host activities like outdoor movies or even welcome food truck events.
Additional tree work is another important area to consider if you’re looking for smart, impactful landscape enhancement projects. Trees can add so much value to a property by providing beauty and shade. But it’s important that trees that are suffering from disease, fungus, a pest problem, or even age be inspected and potentially replaced. The last thing that you want is for a tree to become a hazard or an eyesore.
At Yellowstone Landscape, we are always here to help support you in making the best choices when it comes to your commercial landscaping budget. You can count on us to give you honest information as to how to spend your money in a way that makes sense.
32 • CONTACT | SPRING 2022 MaintenanceLandscape InstallationLandscape EnhancementsLandscape Irrigation & ManagementWaterCommercialTreeCare Snow & ManagementIce Commercial Landscaping to Make You Look Your Absolute Best Reliable Solutions • Beautiful Properties • Lasting Impressions 214.634.0806yellowstonelandscape.com
• Look for peeling or damaged paint. Bare wood or metal should be cleaned, spot primed and painted to protect it from the elements. Hammer in any “nail pops” and paint those as well. For stucco, inspect the conditions thoroughly and notate hairline cracks and damage. If there are more than a few issues, it is time to get a qualified contractor to take a look and assess the extent of the damage and repairs required.
• Caulk areas to prevent water and inspect intrusion
• Inspect the trim around doors, windows and all other places where pipes, vents etc. pass through an exterior wall.
• Vertical trim should have the top and sides sealed and leave the bottom uncaulked.
Water destroys houses - plain and simple. It leads to rot, mold, insect infestation and several other destructive conditions. Even though we haven’t seen a lot of rain lately, water intrusion can be disguised in many different forms, including ambient humidity, condensation, or watering of surrounding landscaping.
Protecting Your Home’s Exterior
A proper inspection is the best prevention!
• Leave the bottom edges uncaulked so that condensation or any water can flow out.
• Detailed notes by building allow for greater organization
CONTACT | SPRING 2022 • 33
• Look for gaps in exterior siding, between butt joints where two boards come together end-to-end, and where the siding meets corners and other trim pieces.
By: EmpireWorks Reconstruction
FROM THE ELEMENTS
Keeping water away from the exterior of your home should be a top priority. Don’t give rain or moisture a chance to contact bare wood. Water not only affects wood; seepage of water in stone, brick and concrete also are destructive. Here are a few things to look for when assessing your home for the upcoming winter season.
If there is moderate to severe damage due to wood rot or termite damage, it is important to contact a qualified contractor to evaluate the extent of the repairs as soon as possible. Wood rot is a living organism and will continue to grow and damage wood if it is not removed.
• The trim around the top and sides should be sealed with a high quality exterior caulk. Water that gets behind the trim can damage walls, windows, drywall, and interior trim
Regular inspections allow communities to catch problem areas early which will improve the life span of your buildings and help to reduce the amount of future construction repairs. If maintenance has been deferred, consider partnering with a qualified contractor who can help by providing detailed scopes of work and maintenance cycles to get your community back on track.
RESIDENTIAL & COMMERCIAL COURT SPECIALISTS CONSTRUCTION • RESURFACING • MAINTENANCE • EQUIPMENT Master Systems has 25 years of proven expertise in providing clients with innovative, customized, turnkey court solutions. DFW’s premier court construction and maintenance company, we are known for a tradition of integrity, craftsmanship and unparalleled service after the sale. Master Systems specializes in building new post tension courts, resurfacing, repairing and cleaning existing courts. OUR COURT SERVICES INCLUDE: Consultation • Design • Construction • Resurfacing • Repair • Maintenance Cleaning • Fences and Gates • Windscreen and Netting • Shade Structures Lighting • Multipurpose Courts • Basketball • Volleyball • Pickle Ball • Bocce Ball • Batting Cages • Painted Games • Equipment and Accessories Quality work guaranteed. Fully licensed and insured. www.MasterSystemsCourts.com 4454 MYERWOOD LANE • DALLAS, TX 75244 Info@MasterSystemsCourts.com 972-620-9540 | 214-354-2738 34 • CONTACT | SPRING 2022
CAIONLINE.ORG/ADVOCACY/LAC/TX 512.763.2074robbie@caiaustin.orgRobbieAUSTINWilliams DALLAS/FT WORTH James 972.246.3540office@dfwcai.orgNicholson HOUSTON & SAN ANTONIO Jesus jazanza@caihouston.orgAzanza or ced@caisa.org 713.784.5462 / 210.389.6382 GET INVOLVED AND SUBMIT YOUR CONTRIBUTION! CONTACT YOUR LOCAL COMMUNITY ASSOCIATIONS INSTITUTE CHAPTER EXECUTIVE DIRECTOR: WE WANT YOU ON OUR TEAM!
TLAC is requesting all community associations contribute $1 per door to help raise funds to support ongoing legislative efforts. Any contribution helps, but our success in Austin relies on everyone chipping in! If you’re interested in getting involved, our industry needs your help! TLAC is recruiting volunteers to serve on its committees! CAN YOU Sign up for the TLAC email list and share TLAC other $1 TLAC
OUR TEAM!
CONTACT | SPRING 2022 • 35
TLAC represents over 20,000 community associations and 5.6 million homeowners in Texas. TLAC is governed by a broad group of delegates from all over Texas with varying levels of experience and expertise.
Read
TLAC is a separate organization from the Texas Community Association Advocates (TCAA).
In order to be successful, we need to hear from Community Board Members, Community Managers, and those who are directly affected by HOA and condominium association policy reform. We want to know what issues matter to you, what are changes you would like to see during the next legislative session, and how can TLAC help your association operate more effectively.
There is a new advocacy committee in town and WE WANT YOU ON The mission of the Texas Legislative Action Committee (TLAC) is simple – to advance, defend, protect, and strengthen public policy for the community association-housing model.
TLAC is focused on making education, transparency, and information available to managers, management companies and homeowners PRIOR to and DURING the legislative session.
HELP?
information with
HOA associates Contribute
per door in your community to help raise funds for
HOW
TLAC is CAI’s brand new advocacy organization and is the only group in Texas supported and endorsed by both CAI National and all CAI Chapters in Texas.
36 • CONTACT | WINTER 2022
• Other information the association considers appropriate.
• The website address of any website on which the association's dedicatory instruments are available (in accordance with Section 207.006, Texas Property Code);
• The name of the association;
By : Shannon Spizman, JD, Global Real Estate Advisor, Briggs Freeman Sotheby’s International Realty
• The amount and description of a fee or fees charged by the association relating to a property transfer in the subdivision; and
In addition, SB 1588 expanded the information required to be included in each management certificate. Specifically, under Section 209.004 the management certificate must include:
The Texas Legislature passed Senate Bill 1588 (“SB 1588”) during the 87th Texas Legislative Session. SB 1588 directly applies to homeowners’ associations (“HOA”) in multiple ways, including requiring an HOA to upload a mandatory management certificate to the Texas Real Estate Commission (“TREC”) website in an attempt to provide greater transparency in how an HOA operates, the HOA’s leadership, any transfer fees that are applicable to an association, and additional important information. This website has the potential to create more informed buyers (and real estate agents) in a real estate transaction dealing with a mandatory HOA, which can then lead to less contract terminations due to the HOA’s governing documents.
FOR TRANSPARENT HOA INFORMATION
SPRING 2022
• The recording data for the subdivision;
• The name and mailing address of the association;
• The name, mailing address, telephone number, and e-mail address of the person managing the association or the association's designated representative;
New Website
• The recording data for the declaration and any amendments to the declaration;
One of many significant changes imposed by SB 1588 is, as of December 1, 2021, TREC was required to create a dedicated website for HOA management certificates. This is to be a central database for HOA’s to upload their management certificates and for the public to access these management certificates. There is no cost to HOAs for this Ifservice.anHOA filed a management certificate or amended management certificate with the clerk’s office in the county in which the HOA is located after December 1, 2021, it has seven (7) days to file its management certificate with TREC. However, if an HOA filed its management certificate, original or amended, with the county clerk on or before December 1, 2021, these HOAs have until June 1, 2022, to file their management certificate with TREC.
• The name of the subdivision;
CONTACT | SPRING
2 The link to this new website is: www.hoa.texas.gov.
Management certificates can be found on the new website by name, county, city, or zip code. SB1588 also imposed a cap under Section 207.003(c) to prepare and deliver resale certificates at $375.00 and limited the charge for preparing and delivering an updated resale certificate to $75.00. The amounts charged for this information must be included in the management certificates filed on TREC’s website to allow transparency for this information before purchasing a property within an HOA. This website has the potential to create more informed buyers in a real estate transaction, which may lead to less contract terminations resulting from the Subdivision Information. Whenever a person purchases a property in a mandatory association, the offer will include the Addendum for Property Subject to Mandatory Membership in a Property Owners Association. This Addendum essentially acts as a second option period in a contract to allow buyers an out within the negotiated number of days after they receive the Subdivision Information. A buyer will generally terminate the contract under this addendum if they plan to do something to the property, i.e., paint it a certain color, add on to the home, build something in the backyard, or do anything to the property that they then find out is not allowed under the HOA’s governing documents. Once they receive the Subdivision Information, they may back out for any reason within the allotted number of days. By publicly providing this information in an easy to locate place for real estate agents, they can provide this information to their buyers prior to putting in an offer. This should create a more informed buyer and in turn a better offer for the seller. Buyers will already know all the necessary information about the HOA or who to contact to ask a specific question prior to putting in an offer. There will also be no surprise transfer fees. This website has the potential to create a smoother transaction with purchasing a property subject to mandatory membership in a property owners’ association. This article was authored by Shannon Spizman, JD—an attorney and a real estate agent. Prior to becoming a real estate, Shannon was a litigation attorney and practiced community association and real estate law. Shannon often represented homeowners’ associations and property management companies. Currently, Shannon is a Global Real Estate Advisor at Briggs Freeman Sotheby’s International Realty. Shannon Spizman, JD Global Real Estate Advisor Briggs Freeman Sotheby’s International Realty Phone: https://shannonspizman.briggsfreeman.comsspizman@briggsfreeman.com909.532.9224
1 SB 1588 was effective as of September 1, 2021.
CONTACT | WINTER 2022 • 37
3 SB 1588 does not provide TREC with any regulatory authority over HOAs, TREC is simply tasked with creating a centralized database to provide more transparency for HOAs. TREC was established in 1949 by the Texas Legislature to safeguard consumers in all matters of valuation services and real property transactions. “Texas REALTORS® strongly supported the bill to provide real estate consumers more transparency with homeowners 654channel=lcp-56879&fbclid=IwAR2eWbJZ1qH05X9K12YGTxP978vnfc8PcXDnqs7k0dcP6OUtVzPkC-kNAYwhttps://www.texasrealestate.com/members/posts/new-website-for-transparent-hoa-info/?utm_campaign=SM%20-%20Government%20Affairs&utm_content=192129652&utm_medium=social&utm_source=linkedin&hss_associations.”IfanHOAdoesrecordthisinformationwiththecountyclerkandTREC,ownersarenotliableforattorney’sfeesinrelationtocollectionofassessmentsorinterestsifthesefeesaccruewhenthecertificateisnotfiled.“SubdivisionInformation”means:(i)acurrentcopyoftherestrictionsapplyingtothesubdivisionandbylawsandrulesoftheAssociationand(ii)aresalecertificate,allofwhicharedescribedinTEX.PROP.CODE§2007.003.ThisaddendumisapromulgatedformbyTREC–TRECFormNo.36-9.
38 • CONTACT | WINTER 2022 l a n c e w i l l i a m s c h a d r o b i n s o n Proprietary collection technology available only to our clients Construction Defect Litigation Covenant Enforcement Litigation Defense of Directors/Associations Insurance Disputes Board/Member Meetings Drafting and updating restrictive covenants Complex Business Litigation 214.760.6766 | 3811 Turtle Creek Blvd., Suite 500, Dallas, Texas 75219 | www.riddleandwilliams.com P R O T E C T I N G C O M M U N I T Y V A L U E S D e a n r i d d l e A PARTNER WITH COMMUNITY ASSOCIATIONS FOR OVER 30 YEARS SPRING 2022
CONTACT | WINTER 2022 • 39 The Answer to Security Cameras at Your HOA Pool THE SECURITY YOU NEED At HOA community pools, playgrounds, and gates ONE-OF-KIND LEASE PROGRAM Means it’s affordable and we take care of the headaches of upkeep SECURITY CAMERAS WITH GREAT IMAGE QUALITY Capture video images in your neighborhood without the cost of an internet connection POOL CAMERAS AS A USEFUL TOOL Discourage trespassing, protect against vandalism, enforce pool rules, and encourage clean up after gatherings GET 24/7 SECURITY Every day of the year without the large cash outlay of a purchase We Specialize in Security Cameras for HOA Pools and Playgrounds SpecificHOA AffordableSecurityCameras 1-844-314-2233 / Info@OnGuardCameraSystems.com CONTACT | SPRING
40 • CONTACT | SPRING 2022 SHANNON SPIZMAN Global Real Estate Advisor | 909-532-9224 | sspizman@briggsfreeman.comSothebyoperatedthoseexceptoperated,andownedindependentlyisofficeRealtyInternationalSotheby’sEachpermission.withusedandlicensedistrademarkRealtyInternationalSotheby’sTheReserved.RightsAllRealty.InternationalSotheby’s2021© notice.withoutwithdrawalorpriceincludingchangesomissions,errors,tosubjectareofferingsAllAct.OpportunityEqualtheandActHousingFairtheofprinciplesthesupportsfullynetworkRealtyInternationalSotheby’sTheInc.Realty,Internationalby’s NOTHING COMPARES Only one agent has the unique experiences — as an attorney working with HOAs, boards, community associations, management companies, rules, regulations, ins and outs — that Shannon Spizman does. Whether you are buying or selling, you should talk to Shannon. Why SpizmanShannonmakesadifference
CONTACT | SPRING 2022 • 41 www.castlegroup.com/castle-texas844.815.5321 Is your needs?yourthecompanymanagementprovidinglayeredsupportcommunity Castle Group’s Community Management team provides a complete array of services to operate the administrative, financial, physical, and people aspects of your Community. We have organized our company around supporting the operations of the on-site teams by employing specialists in variety of areas. Some of these areas include: large-scale community management, food & beverage, high-rise management, project management, and financial services. To learn more about how Castle Group can serve your community, please call 844.815.5321.
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MEMBERSHIP Hanna Daughters (972)
Mrs.tfaul@paragonpmg.com(972)Taylarhdaughters@cbjenihomes.com658-0151Faul998-5007LoganChandlerGalimulin, CMCA (817) ralvarez@ccmcnet.com(972)CCMCMr.jnewton@principal-mgmt.com(214)Associa-PMGMr.silvio.rodrigues@associa.us(800)AssociaMs.gayathri.parameswaran@associa.us(214)AssociaMr.james.gibson@associa.usAssociaMr.haley.dixon@reconexp.com(214)ARSMMs.MSingel@AndersonPaving.com(214)AndersonMr.krishna@pmistaroftexas.com(972)DevangSerena.smyers@gmail.com(817)Missfari_zas@hotmail.com(469)Farhatlisa.sewell@goodwintx.com(817)Mrs.anapaula.rodrigues@associa.us(214)Ms.mobrien@paragonpmg.com(469)Missl.johnson@sbbmanagement.com(972)Ms.Thernandez0719@outlook.com(817)Mrs.logan.galimulin@fsresidential.com953-2733ToniMarieHernandez627-5558LauraJohnson266-1208MalloryO’brien803-8512AnaPaulaRodrigues627-1662LisaMarieSewell,CMCA451-7300Shaikh394-3888SerenaSmyers903-1953Upadhyaya908-0793MatthewSingelPavingInc.708-0290HaleyDixon492-6370JamesGibsonGayathriParameswaranClientSharedServicesCenter627-1386SilvioDarleyRodriguesClientSharedServicesCenter808-4882JohnNewtonofNorthDallas368-4030RalphAlvarez-TX347-9270
HorizonNishanMelissa.Brooks@goodwintx.com(214)GoodwinMrs.swilliams@dryerventwizard.com(972)DryerMr.shanda.lawley@dish.comDISHMs.pshah@communityarchives.com214)CommunityMr.seymonedonaldson@classicpm.com(817)ClassicSeymonejvilaros@ccmcnet.com(817)CCMCMs.eapelian@ccmcnet.com602-5175JordynVilaros-TX494-8598DonaldsonPropertyManagement640-2064(1206)PranayShahArchives627-1695ShandaLawleyFiberShaneWilliamsVentWizardUptownDallas773-9141MelissaAnnBrooks,CMCA&Company240-0873DilipJoshiEmergencyServicesandRestoration Inc. (469)
42 • CONTACT | SPRING 2022
Cody Grant Texas Star Community Management, LLC (469) TexasMs.cgrant@tscmanagement.com899-1000AnnetteWhiteStarCommunityManagement, LLC (806) srcottrell@gmail.com(903)WorthMr.WedgleaMr.pws1225@aol.com(337)WedgleaMr.WedgleaMrs.Mckenziew@vendorsmart.com(954)VendorSmartMs.tanner1997@gmail.com(469)VCM,Mr.maegan.woytek@vantaca.com(910)Vantaca,Mrs.kennywebman@gmail.com(972)TheMr.cindymatthews@verizon.net(214)TheMs.gamalind@msn.com(214)TheMr.vjd2143@aol.com(972)TheMrs.sjbeard@frontier.com(940)TheMr.landinghoa@att.netTheMs.wterry@theclaridge.org(214)TheMr.awhite@tscmanagement.com535-6886WilliamPierceTerry,Jr.ClaridgeAssociation522-3600DestanieGregoryLandingHomeownersAssociationElmerBeardLegendsResidentialCommunity206-8315VickiDennisLegendsResidentialCommunity655-9068GaryLindseyLegendsResidentialCommunity620-9163CynthiaMatthewsLegendsResidentialCommunity766-2212KennethWebmanLegendsResidentialCommunity890-7770MaeganWoytekLLC726-9907JasonTannerBlairInc.585-8321McKenzieWeakly329-1406ConnieMorenoCreekGardenHomesIncPrestonSmithCreekGardenHomesInc842-5396RogerVertreesCreekGardenHomesIncStevenCottrellRossManagement235-4087
REPORT New Members Ms. Eva Apelian CCMC - TX (469)
Travis.Carroll@liftmaster.com(630)LiftMasterTravisAmber@landtecservices.com(512)LandtecMs.jkw2115@hotmail.com906-7835AmberHamiltonLandscapeMaintenance999-0661Carroll-ChamberlainGroup272-8509
Renewed Members Rejoined Members
Ms. Kristina Bailey, CMCA
Mr. Mark Southall, AMS, PCAM Ms. Jacque Jagger Mr. Timothy J. Brady Mr. James H. Hazlewood, Esq. Mr. Andrew Babbitt, CMCA, AMS, PCAM Mr. Ryan Alexander Ms. Heather Bordner-Ayyob Ms. Sanara Branam Mrs. LaWanda Brannon, CMCA, AMS Ms. Shonna Camacho Mr. Joseph Cook, CMCA, AMS, PCAM Ms. Beth Direnzo
Mr. Mathew J. Eberius, CMCA, AMS Mrs. Ivy Garza Miss Rachel R Gatlin, CMCA, AMS Mrs. Jeannie Marie Harvey, CMCA Mr. Robert Harvey, Jr., CMCA, AMS, PCAM Ms. Tammy Hatter, CMCA, AMS, PCAM Ms. Marie Herrera, CMCA, AMS Mr. Christian Judy Mrs. Catherine Cora Kemp Ms. Kristie Machuca Ms. Ashlyn McDaniel Mrs. Jillian Meers, CMCA, AMS, PCAM Ms. Charrise Mitchell Mrs. Teresa Muchler, CMCA, AMS, PCAM Mrs. Jamie M Patterson, CMCA, AMS Mr. Marcus Orlando Robinson Ms. Dodie Slama, CMCA, AMS, PCAM Ms. Marty Whitaker, CMCA Mr. Brett Wiklund, CMCA, AMS, PCAM Mrs. Alyssa Wilson, CMCA Mr. Stephen G. Bone, AMS, PCAM Mr. Jason Dove Ms. Carol Moore Moran, CMCA, AMS Mr. Brian Wiedenhoeft
Mrs. Jennifer L. Anderson
Mr. Randy Smith Ms. Claele Smith Mr. Michael B Morgan Ms. Consuelo Lopez, CMCA, AMS Ms. Patricia Ledbetter, CMCA Mr. David Garrett, CMCA
Ms. Kassie Adams
Mr. Joe A. Decorte Ms. Kathleen E. Epperson, CMCA, AMS, PCAM Ms. Brenda A Flategraff
Mr. Christopher Schappaugh Ms. Janett McMillan Mr. Zachary Adam Beasley, CMCA Mr. John Beall, CMCA, AMS, PCAM Mr. Kevin Cavanaugh
Mr. John Utley Mr. Stewart Masterson, CMCA Mr. Bill Crawford, CMCA
Mr. Richard Nelson, AMS, PCAM Ms. Kathleen Susan Baerthel, CMCA, AMS Ms. Michele Drain, CMCA, AMS Mr. Rick Abair, CMCA, AMS Mr. Brandon Norman, CMCA, AMS Mr. Grant Lawrence
CONTACT | SPRING 2022 • 43 MEMBERSHIP REPORT
Mr. James Webster Heck, II, CMCA, AMS, PCAM Mr. Rhett Hubbard Ms. Shelly Hughes, CMCA Mr. Matthew E. Keller, CMCA Tamara Moore Oscar Pedrajo Mr. Shaun Poe Ms. Jenifer Reider Mrs. Tami Smith, CMCA, AMS Mr. Claret Villareal Valera, CMCA Mr. Ian Lanakila Williams
Ms. Laura (Kurak) Beckelman, PCAM Mr. Robert Bell, CMCA Ms. Phyllis Harkins, CMCA, AMS
Mr. Thomas Giovannini Ms. Jill Pruyn Mrs. Joan Lawyer, CMCA, AMS, PCAM Mr. David Dotson, RS Mrs. Monica Coss Ms. Anna Corcoran Ms. Connie J Kindle, CMCA, AMS Ms. Lorean Dillard Mr. Charles H. Johnson Ms. Lori Larson Ms. D’Ann Lindwood Mr. Chuck Lundin Ms. Barbara McCoy Ms. Lorraine Revelle Mr. Steve Tharp Ms. Brandy Adams, CMCA, AMS Ms. Mary McDonald Mr. Daryl Roberts Mrs. Katy Metcalfe, CMCA, AMS Mr. Chris Harrison, PCAM Mrs. Jennifer L. Jennings, CMCA, AMS Ms. Jennifer Anne Powers, CMCA Mrs. Kristina Elyese Wynn Ms. Barbara Thomas, CMCA, AMS Mr. Robert W. James Mr. Bill Crawford, CMCA Ms. Lauren Quinn Mr. Dale L. Smith, CMCA, AMS Mr. Steve Nathan Mr. Jeff Higgins Mr. James Garner Ms. Beverly Coghlan, CMCA, AMS, PCAM Ms. Ginger Townley, CPM CCIM Mrs. Cindy Lynn Martin, CMCA, AMS, PCAM Mr. Steve Dawson Mr. Christopher Dominique Ayoub Ms. Lois Ann Bray, CMCA, AMS Ms. Alison E DeCarlucci, CMCA, AMS Ms. Mary Beth Hays Ms. Rosanne M. Hill, CMCA, AMS Ms. Rita Kerkman, CMCA, AMS, PCAM Ms. Moniqua Ledbetter Mr. Michael Lesku, CMCA, AMS, PCAM Mrs. Martha Lynn Mccaskill, CMCA, AMS Ms. Rebecca Tarpley, CMCA, AMS, PCAM Ms. Betty Crudden, CMCA, AMS, PCAM Mr. Brandon Gould Mr. Phillip Nieman, RS Mr. Donny Disbro Ms. Willena D. Hendley Mr. Tom Herman Ms. Nancy Wright, CMCA Mr. Robert M. Blend, Esq. Mr. Jonathan Michael Driver, CMCA, AMS Mr. Gabe Santiago, CMCA, AMS, PCAM Mr. Jeff Hilz Mr. David Gaona Mr. Alan Alanis Ms. Krystal Mann Ms. Dana Sanchez, CMCA, AMS Ms. Lori Nelson, CMCA, AMS Mrs. Katrina Swindle, CMCA, AMS Mrs. Andrea M. Willett, CMCA Ms. Michele Ly
Mr. Colby Gschwend, CMCA, AMS Mrs. Nicole Zaitoon Mr. Steven C. Grant, RS Mr. Patrick Brensinger, CMCA Mr. Andrew Brock Mr. Andrew S. Fortin, Esq. Mr. Don Kekstadt, AMS, PCAM Mr. John Krueger Mr. Jose Maldonado Ms. Michelle O’Keefe Ms. Janel Dolan Jones Mr. George Locus Ms. Joy Love Ms. April Murphree Ms. Kristen Russell, CMCA Mr. Jake P Southall
44 • CONTACT | SPRING 2022 MEMBERSHIP REPORT
Ms. Patricia Ledbetter, CMCA CMCA 4/5/22
Ms. Shelly Hughes, CMCA CMCA 3/24/22 Assured Association Management, Inc. AAMC 2/3/22
***Association Management Specialist (AMS®)
***Certified Manager of Community Associations (CMCA®)
The second level in the career development track for community association managers. The AMS® designation demonstrates a higher level of commitment to your career and the community association industry. An AMS® designation is recommended for managers who want to enhance their career opportunities by increasing their knowledge and expertise.
***Professional Community Association Manager (PCAM®)
Ms. Connie J Kindle, CMCA, AMS AMS 2/3/22
Ms. Kathleen Susan Baerthel, CMCA, AMS AMS 1/21/22
Recommended for experienced managers who want to demonstrate advanced skills and knowledge and who wish to be recognized as one of the best and most experienced managers in the nation.
Mrs. Claudia Ivonne Hunt, CMCA, AMS AMS 2/8/22
From CAMICB - “As a CMCA®, you have shown a commitment to your profession by staying informed about current community association issues and holding yourself to a high standard of professional conduct.”
***Reserve Specialist (RS®) Community associations rely on qualified reserve specialists to assist them in extensive reserve planning to keep their communities running smoothly. Gain the confidence of board members by obtaining the Reserve Specialist® (RS®) designation. The RS designation is awarded to qualified reserve specialists who, through years of specialized experience, can help ensure that community associations prepare their reserve budget as accurately as possible.
Mrs. Logan Chandler Galimulin, CMCA CMCA 3/7/22
Ms. Marie Herrera, CMCA, AMS AMS 4/6/22
The pinnacle of community association management. The PCAM designation is the highest professional recognition available nationwide to managers who specialize in community association management. Earn your PCAM and join the elite—the select—the best.
Congratulations to our fellow CAI members who achieved new designations!
Mr. Burt Jones, CMCA, AMS AMS 2/14/22
New Designations
CONTACT | SPRING 2022 • 45
© 2022 First-Citizens Bank & Trust Company. All rights reserved. CIT and the CIT logo are registered trademarks of First-Citizens Bank & Trust Company. MM#11128 Expertise. Focus. Solutions. Put the leading bank for community association management companies to work for you with individualized service, custom technology and smart financial solutions. cit.com/cab Let’s get started. Olivia Hurtado, CMCA, Vice President 214.717.2718 | Olivia.Hurtado@cit.com 14070 Proton Road, Suite 100 Dallas, TX 75244
