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In an era of relentless technological evolution and global transformation, leadership and innovation stand as the driving forces of progress. This edition is a strategic compass, offering profound insights into the forces reshaping industries sustainable leadership, disruptive technologies, and game-changing business strategies
The aviation sector is undergoing a radical metamorphosis, propelled by digitalization and sustainability imperatives. Data privacy has become a critical battleground, demanding a complete overhaul of security frameworks. Meanwhile, semiconductor breakthroughs are igniting the next wave of AI, IoT, and high-performance computing, laying the foundation for an era of unprecedented innovation
Healthcare is on the brink of a revolution, where streamlined processes and cutting-edge HMIS systems hold the key to superior patient outcomes Generative AI is redefining industries, placing bold, visionary leadership at the helm of strategic execution As cybersecurity emerges as the bedrock of autonomous systems, organizations must fortify their digital defenses against ever-evolving threats
Beyond technology, the rise of sustainable leadership in space exploration, regenerative business strategies, and ethical governance signals a shift toward lasting impact. Leadership across sectors from public institutions to digital transformation in marketing is being redefined, demanding agility, foresight, and a commitment to progress
Dive into these transformative perspectives and take charge of the future, driving innovation, resilience, and sustainable growth in an ever-changing world The insights within these pages are not just for reflection, they are for execution. The time to act is now
SWATI GUPTA CEO & Editor-in-Chief
71 Navicent Solutions
Driving Digital Transformation with An Innovative Approach
72 Pulp Strategy
Driving Digital Transformation with Integrated Marketing Solutions
74 The New Face of Leadership
How Younger Generations Are Changing the Game
79 Ethical Leadership in the 21st Century Transforming Industries for the Better
85 Impactful Leadership
Guiding Industries Towards Sustainable Success
74
In 2018, when Satya Nadella, CEO of Microsoft, championed the company’s shift toward agile leadership, the transformation reverberated globally Microsoft transitioned from a rigid, hierarchical structure to one raising voice for collaboration and adaptability, becoming a case study in agility.
Microsoft’s story mirrors a quiet change sweeping through India's Global Capability Centers Once dubbed "back offices," these centers employed thousands in routine support roles. Today, they're breeding grounds for patents, product innovations, and strategic initiatives that shape their parent companies' global direction.
The numbers back this transformation A recent study shows that 50% of global product development at Fortune 500 companies now flows through Indian GCCs
Traditionally, GCCs operated with rigid hierarchies and centralized control, designed to ensure compliance and efficiency While effective for repetitive tasks, this model stifled innovation and adaptability qualities that modern businesses demand. The following factors have driven the evolution:
Businesses face increasing pressure to innovate faster 74% of GCCs in India are involved in high-value functions such as product development and data analytics, demanding agile leadership
Millennials and Gen Z, prioritize autonomy, collaboration, and meaningful work Agile methodologies empower teams and align with their expectations
Technology
Digital transformation initiatives, powered by AI, cloud computing, and machine learning, require flexible leadership capable of managing rapid technological shifts.
Companies view GCCs as strategic assets for driving market differentiation Agile leadership fosters quicker decision-making and better alignment with global goals.
Infosys exemplifies this transformation By integrating agile practices, the company decentralized decision-making. The company launched a Google Cloud Center of Excellence at its Bengaluru campus to promote enterprise AI innovation. This center aims to co-create solutions in areas such as contact center AI, software development lifecycle, and application modernization, leveraging Infosys Topaz AI capabilities and Google Cloud's generative AI technology
HSBC’s GCC in Pune transitioned to an agile model. The center’s adoption of DevOps reduced product deployment cycles, while cross-team partnerships improved fraud
detection algorithms. The center’s unique approach to integrating modern and legacy technologies has garnered industry recognition, including:
Great Place to Work® certification (2020-21)
Best Diversity and Inclusion Practices of Asia Awards (2020)
CIO 100 India awards (2018 and 2019)
NASSCOM Global Capability Centre Awards (2018 and 2019)
CloudBees CEO Award (2019)
Zinnov Award (2018)
Microsoft’s Hyderabad-based GCC shifted from traditional hierarchy to a pod-based structure Small, independent teams now handle projects end-to-end, from conception to delivery This restructuring reduced software rollout delays, allowing the center to contribute significantly to the global Azure platform’s growth.
While agility offers numerous benefits, implementing it in GCCs is not without hurdles:
Employees accustomed to bureaucratic models often struggle to adapt A study revealed that 57% of GCC leaders cite cultural inertia as a barrier.
Agile leadership demands new skills like iterative thinking, real-time decision-making, and technological fluency Training mid-level managers to adopt these skills is critical
With GCCs supporting global operations, aligning agile practices with diverse cultural and regulatory environments can be complex.
Decentralized teams can face challenges in maintaining accountability without clear frameworks, leading to operational inefficiencies.
LeadershipDevelopmentPrograms GCCslikeWiproinBengaluruinvest heavilyinupskillingleaders.The companyoffersstructuredlearning pathwaysforWipro’smanagersat differentlevels.TheLevel1program assistsnewmanagersintransitioning fromindividualcontributorrolesto leadershippositions,focusingon essentialleadershipskillsTheLevel2 programisdesignedforseasoned managers,enablingthemtoadaptand evolveintheirroles,contributingtoa moredynamicWipro.Theseprograms includevirtualinstructor-ledtrainings (VILTs),reflectionsessions,group activities,simulation-basedlearning, assessments,andleadershipconnects
TataConsultancyServices(TCS)has implementedvariouscollaborationtools toenhancecommunicationandproject managementacrossitsGlobalCapability Centers(GCCs).Forinstance,TCS's SmartMeetingssolutionintegrates MicrosoftTeamsastheprimary collaborationplatform,automatingthe fullcycleofmeetings.Thisapproachhas enabledanaverageof30%savingsover conventionalsystemsandhelped reducedeviceacquisitioncosts
GCCsareleveragingKPIstailoredtoagile workflows.Forinstance,Cognizant’sGCC inHyderabadtracksmetricslikesprint velocityandreleasefrequency,ensuring teamsremainalignedwithorganizational goals
CoromandelInternational’sGCCin Hyderabadintroducedmonthlyreverse mentoringsessions,whereyounger employeestrainseniorexecutiveson emergingtrendsandtechnologies This initiativeimproveddigitaladoptionrates withinayear.
The evolution of leadership in GCCs is far from over. As businesses increasingly rely on these centers for innovation and strategic value, agility will remain a cornerstone Future trends include:
Using AI to identify individual team needs and tailor leadership approaches accordingly.
Agile leadership are expected to drive sustainability initiatives, aligning with global environmental, social, and governance (ESG) priorities.
GCCs are likely to move beyond support functions to lead revenue-generating initiatives, requiring leaders to balance operational excellence with strategic vision.
To sum it up, India’s GCCs are redefining global business by adopting agile leadership. Decentralization and innovation are driving real change, making these centers primary players in shaping the future. The message to leaders is simple: adapt quickly, and never fall behind!
The aviation industry is undergoing a profound transformation, driven by digital innovation, sustainability goals, and evolving passenger expectations In this exclusive conversation, Swati Gupta, Editor-in-Chief of CXO TechBOT, speaks with Bhavana Yerrumreddy, EY Partner and Tech Consulting Aviation Leader, to explore key insights on leadership, digital transformation, gender diversity, and the industry’s path toward a sustainable future.
Bhavana shares her experiences and perspectives, offering valuable lessons for both industry professionals and aspiring leaders
First of all, congratulations on being a mentor and jury member for the 1000 Women Leaders program. What qualities or skills do you believe are most vital for the next generation of women leaders in the tech and business world?
Thank you Swati. It’s a privilege and an honor to be part of this program and contribute my bit. It is a great experience for me to learn while you are sharing my own experiences. I believe in 6 “C” strategy to be successful not just in the professional front space but even in personal life
Confidence
Clarity
Communications
Competency
One need to be Confident about self and be Clear about their goals they want to achieve, have a clear Communication channel at work or at home, hungry for learning new skills and develop their own unique Competency, always demonstrate Courage to take up new challenges and practice Consistency
Can you share your perspective on the biggest challenge you’ve faced in your journey to success and how you overcame it?
I am a firm believer that success is not a magic that happens in a blink of an eye or overnight Challenges and part and parcel of the journey and how you respond to those challenging situations shape who and what you are today.
Coming from a Nutrition back ground to making own way into Technology space wasn’t easy one and I constantly hit “T” Junctions during many stages of my life. I reached a point where I had to make a choice either to take a left or right but I was very clear what ever choice I make I have to make it right As I Ggrowing up I was a very timid and an introvert girl and I had to first change my own personality consciously and had to practice all the 6 C’s I spoke about earlier. I have been extremely
lucky to have some amazing mentors and coaches who shared their experiences and wisdom in helping me define who I became today.
Who has been the most significant source of inspiration throughout your 27year career, and how have they influenced your leadership style and decisions?
It will be difficult to name one or 2 as I have been blessed to have many through out my life who played a significant role in contributing to my success and enriching my experiences both personally and professionally I always looked up to them and aspired to be one with all the great qualities that I admired in them I have many leaders to whom I will eternally be grateful to Thanks to those who believed in me when I didn’t had that confidence in my own self They trusted my ability to play roles that I never thought I can even be even qualified, they challenged me to step out of my comfort zone and explore the larger world outside. From a Solution architect to becoming a Loyalty expert to Industry Leader to Sales leader to where I stand today as a Partner at EY, nothing would have been possible without some of the best leaders who saw that in me and pushed me towards that direction.
Aspire high to the sky but stay grounded strong and close to your values is something that I always make conscious effort as I start my day. A learning that I thrive every single day is to be passionate about what I do and, in this process, to be an authentic self and be empathetic to people.
Has there been a shift in customer behaviour since the pandemic, or has the market merely resumed its trajectory from 2020?
There has been a swift transition towards travel with minimal physical interaction. Numerous airlines have invested in distinctive innovations to facilitate this, allowing passengers to take advantage of our digital solutions for check-in, baggage drop, and boarding with less contact 2 Additionally, there is an increased focus on digital platforms. A notable demographic in this context is Generation Z, who seek brands that provide personalized discounts and promotions, value-driven products and services, and demonstrate a commitment to sustainability in their purchasing choices
What are the primary advantages of expediting digital transformation for airlines & passengers?
The increasing prevalence of digital transformation within the industry, coupled with the introduction of innovative technologies and the adoption of progressive standards by various players, has created enhanced opportunities for all stakeholders involved.
Recent advancements such as digital credentials, contactless travel, hyperpersonalization, and the application of artificial intelligence and machine learning have significantly reshaped the landscape, allowing travel companies to leverage a "network effect" as they integrate similar solutions and services.
A key advantage of digital transformation lies in its capacity to enable airlines and online travel agencies to customize offerings for passenger throughout their journey, extending beyond traditional services like boarding passes and car rentals to include features such as inflight Wi-Fi and local data plans seamlessly integrated into business travel bookings.
Looking ahead, personalized profiles may accompany passenger, automatically arranging preferred seating and meal options regardless of the airline, while facilitating smoother processes at bag drops and smart gates in airports These advancements, once merely aspirational, now present a clear and actionable pathway for the future.
Many airlines recognize that digital transformation is essential for addressing varied passenger demands and fostering sustainable growth; however, they often struggle with determining the initial steps and effectively prioritizing their time and resources
The aviation sector must continuously collect data while also integrating and visualizing it in a manner that produces actionable insights. A crucial element in achieving real-time data intelligence for
effective and cohesive customer engagement lies in comprehending and catering to customer personas.
How do you see Airports reshaping travel leveraging newer technologies to achieve growth?
With the growing demand of Air Transport and the privatization of Airports are putting a lot of emphasis on Enhanced passenger experiences, Revenue and growth, Operational efficiency, Safety & Security and Sustainability. Smarter Digital Airport is all about
Instrumented – We now have the ability to measure, Sense & See each condition of practically every thing
Interconnected – People, systems & objects can now communicate & interact with each other in entirely new ways
Intelligent- We can now respond to changes quickly 7 accurately and get better results by predicting & optimizing for future events.
Some of the digital & technology initiatives include Smart Commerce & Service Experience, Smarter facilities & assets management, Service Driven performance management, Smarter Safety & Emergency Management and Smarter Airport Operations through Responsive, Preventive, Predictive and Cognitive models. We are already seeing some of these making a massive impact in our day to day travel experience like biometric boarding pass, smarter queue & resource management, Dynamic asset reallocation, Digital-concierge and value added services ,Retailer’s Commerce Platform, dynamic pricing based on affordability, Smarter HVAC, vision computing at the terminal, Digital Twins and KPIs led APOC.
Can the industry achieve net zero by 2050? What will be the biggest challenge?
Industries are increasingly pressured by a diverse array of stakeholders, including investors, regulators, and consumers, to integrate sustainability and ESG initiatives into their daily operations Leaders in the aviation sector are urged to rethink their business models regarding sustainability, considering its potential centrality in value creation to support growth and strategic objectives. Given its significant contribution to carbon emissions, the commercial aerospace industry has the opportunity to effect substantial change through operational enhancements, the adoption of sustainable aviation fuel (SAF), innovative propulsion technologies such as electric and hydrogen systems, and global market-based strategies like carbon offsets. It is important to recognize that
the path to sustainability is not linear; rather, it should contribute to the overarching goal of achieving net-zero emissions across the aerospace sector
This endeavour will necessitate the implementation of various environmentally friendly tools, technologies, and processes that extend beyond mere advancements in propulsion. For instance, opportunities to minimize carbon footprints exist within aviation-related ground services through the utilization of electric tugs and carts Additional operational enhancements may include the early application of value engineering in design, advanced recycling and reuse practices aligned with a circular economy, and the integration of sophisticated sustainable manufacturing and maintenance programs that leverage digital technologies SAF stands out as a potentially immediate solution to mitigate the aviation industry's climate impact. However, prioritizing the development of the SAF value chain is essential, as challenges at each stage ranging from feedstock sourcing to production and infrastructure must be addressed to establish SAF as a viable and standard option in the industry by post-2030
What is your perspective on the longterm outlook for commercial aviation?
Recent progress in electric and autonomous vehicles has reignited interest in the use of battery technology within the aviation sector, leading to significant investments aimed at developing agile electric vertical takeoff and landing aircraft, along with the necessary support systems. Current
advancements are exemplified by drones that incorporate artificial intelligence. Establishing thorough regulatory and operational frameworks, along with effective ground infrastructure planning, is essential for realizing extensive commercial applications in Advanced Air Mobility (AAM). Given the diverse range of aircraft types and business models competing in this nascent market, it will require time to fully understand the ultimate structure and potential of AAM.
Can share your perspective the budget allocated for aviation sector in FY 25-26
India's aviation sector is projected to handle more than 170+ million passengers in 2025, highlighting a significant demand for affordable air travel. The government's Regional Connectivity Scheme, known as Ude Desh Ka Aam Nagrik (UDAN), has
successfully transported 16+ million passengers since its inception in 2016, facilitating connections across 619 routes and encompassing 88 airports including two water aerodromes & 13 heliports In FY 25-26 budget the government has designated Rs 2,400 crore for the Civil Aviation Ministry, with Rs 540 crore specifically allocated for the UDAN scheme. Also, as stated by Hon’ble Finance Minister, a revised initiative on UDAN scheme will be introduced, building on the achievements of UDAN, aimed at improving regional connectivity to 120 new locations and accommodating an additional 40 million passengers over the next decade. This will further strengthen the enhancing air travel accessibility for the general public, particularly in regions that have been historically underserved.
Does gender continue to hold women back in the Aviation industry?
In June 2024, the Directorate General of Civil Aviation (DGCA) released an advisory circular named "Gender Equality in Civil Aviation Sector" aimed at fostering gender equality within India's aviation industry. This advisory seeks to elevate the representation of women in various roles within the sector to 25% by 2025, aligning with the International Air Transport Association's 25by2025 initiative for global best practices.
The aviation sector is confronted with a critical issue: a notable gender disparity. Although women make up half of the global workforce, they account for only 7% of the aviation industry and a mere 3% of its executive leadership. The sector encompasses a variety of roles, including engineering and operations, yet these fields have not seen equivalent initiatives to boost female participation. Rectifying this disparity is essential for fostering innovation, ensuring safety, and promoting growth
To effectively enhance female representation, airlines and aviation organizations must implement thorough and practical strategies that focus on recruitment, retention, career advancement, and workplace culture. These strategies should aim to eliminate obstacles that impede women ' s entry and progression within the industry, while also creating an environment that recognizes and supports women ' s contributions and development.
As we conclude this conversation, what single piece of advice or wisdom would you like to share with aspiring leaders and professionals who look up to your remarkable journey and achievements?
When you have a growth mindset, audacious goals, a plan to achieve those goals, passionate about what you are doing , invest in continuous learning and courage to get out of your comfort zone, nothing in this world is impossible.
In the ever-evolving digital era, India stands at a critical juncture of technological advancement and cybersecurity challenges. The rise in cyber threats, ranging from ransomware and phishing attacks to sophisticated nation-state operations, underscores the necessity for robust cybersecurity frameworks This article delves into the multifaceted cybersecurity threat landscape in India, drawing insights from the Microsoft Digital Defense Report (MDDR) 2024, ENISA Threat Landscape 2024, Global Cybersecurity Index 2024, IBM X-Force Threat Intelligence Index 2024, and other key sources and also presents recommendations on how we can address these challenges
India has faced several Cyberattacks in the past with ransomware and DDoS being most prevalent ones Below are couple that remained in our memory for the last few years.
The Wannacry Ransomware Attack
The Wannacry ransomware attack in 2017 serves as a stark reminder of the devastating impact of cyber threats
Affecting numerous organizations in India, particularly in healthcare and manufacturing sectors, the attack highlighted the importance of timely patch management and vulnerability assessment It underscores the need for regular security updates and robust incident response plans to mitigate the impact of such attacks
Discovered in 2020, the SolarWinds supply chain attack underscored the vulnerabilities in third-party software and the importance of securing the supply chain Indian organizations that relied on SolarWinds software were also impacted by this breach. This attack highlighted the need for comprehensive supply chain risk management frameworks and continuous monitoring of third-party vendors to detect and mitigate potential threats
Wearedealingwith6typeofthreatactors:
TheNationState–mostimpactful attackers,withalltheresourcesand motivation.
ScriptKiddies–Limitedskills,use offensivetools,resourcefulbutcareless SecurityResearchers–Bugbounty hunters,researchers,academics,etc.They endupcreatingtoolsandmostvocal. Fraudsters–financialmotivated,creators ofransomware/malicioussites, spammers
CompromisedEmployees–Rogue employeesoremployeeswith compromiseddevices,ex-employees. Hacktivists–politicallyorsocially motivated,leakers,verycollaborative
What we are dealing with now is a very sophisticated threat landscape Some of the key threats are:
Advanced Persistent Threats (APTs) and Nation-State Actors
Advanced Persistent Threats (APTs) have become a significant concern for Indian cybersecurity. Nation-state actors, often motivated by espionage and intellectual property theft, have been increasingly targeting critical infrastructure in India. The Global Cybersecurity Index 2024 highlights that state-nexus actors are well-funded and sophisticated, making them formidable adversaries.
India has witnessed a marked increase in the sophistication and frequency of Advanced Persistent Threats (APTs) These threats are characterized by their ability to infiltrate and remain undetected within networks for prolonged periods According to the MDDR
2024, APT groups originating from nationstates are increasingly targeting critical infrastructure in India, including energy, telecommunications, and financial services
These groups employ techniques such as zero-day exploits, spear-phishing, and social engineering to gain access to sensitive data
Ransomware remains one of the most pervasive threats in India’s cybersecurity landscape The IBM X-Force Threat Intelligence Index 2024 highlights a significant rise in ransomware attacks, with attackers employing more sophisticated encryption methods and double extortion tactics Sectors such as healthcare, manufacturing, and education have been particularly affected, with ransomware groups demanding exorbitant ransoms to decrypt data and prevent the public release of sensitive information As per Microsoft Security Research, in 92% of successful ransom attacks, the attacker had to go through unmanaged devices that were on the network we witnessed We witnessed a 2 75X increase year over year in human-operated ransomlinked encounters, but a threefold decrease in ransom attacks reaching the encryption stage over the past two years. So certainly, two things seem to be working well against ransomware:
The implementation of automatic attack disruption means attacks are being stopped early in the process
The effectiveness of enrolling devices into management or excluding unmanaged devices from the network.
Supply chain attacks continue to pose a significant threat. The MDDR 2024 details incidents where backdoor codes were introduced into widely used software, compromising the security of numerous organizations. The ENISA Threat Landscape
2024alsostressestheimportanceof securingsoftwaredevelopmentprocesses andensuringtheintegrityofsoftware updates.ActorslikeMidnightBlizzardalso targetedtheITsector,suggestingitwasin partplanningsupplychainattackstogain accesstothesecompanies’client’snetworks forfollow-onoperations.
Phishing and Social Engineering
Phishingattackscontinuetobeamajor concernforIndianorganizations These attacksexploithumanvulnerabilitiesby trickingindividualsintodivulgingconfidential informationsuchaslogincredentialsand financialdetails.TheRadwareGlobalThreat AnalysisReport2024indicatesarisein phishingattacks,oftenleveragingcurrent eventsandcrisestolurevictims.with attackersemployingmoresophisticated encryptionmethodsanddoubleextortion tactics Socialengineeringtacticshavealso becomemoresophisticated,makingit imperativefororganizationstoinvestin regulartrainingandawarenessprograms.The widespreadadoptionofremoteworkhas furtherexacerbatedthisissue,asemployees aremoresusceptibletophishingattacks outsidethecontrolledenvironmentof corporatenetworks.
When it comes to phishing lures, 54% of phishing campaigns targeting consumers impersonated software and online service brands. By compromising consumer accounts on these platforms, attackers seek to exploit their targets’ social media, cloud storage, email, e-commerce, and more. India saw a variant of impersonation as Digital Arrests where fraudsters are impersonating Law Enforcement agents.
Microsoft observed a surge in election-related homoglyph domains delivering phishing and malware payloads. It believes that these domains are examples of cybercriminal activity driven by profit and reconnaissance by nation-state threat actors in pursuit of their own political objectives Homoglyph domains are fraudulent domains that exploit the similarities of alphanumeric characters to create deceptive domains to impersonate legitimate organizations
Insiderthreats,bothmaliciousand unintentional,poseasignificantrisktoIndian enterprises.TheGlobalCybersecurityIndex 2024pointsoutthatinsiderthreatscanstem fromdisgruntledemployees,contractors,or partnerswhohavelegitimateaccessto criticalsystemsanddata Additionally, negligentemployeeswhofallvictimto phishingattacksormishandlesensitive informationcaninadvertentlycompromise organizationalsecurity
Quantum Computing and Its Implications
Quantum computing, while still in its nascent stages, poses both opportunities and challenges for cybersecurity The potential to break traditional encryption algorithms is a significant concern, necessitating the development of quantum-resistant encryption methods. The ENISA Threat
Landscape 2024 highlights the importance of investing in research and development to prepare for the quantum era and ensure the resilience of cryptographic systems.
The rollout of 5G technology promises to revolutionize connectivity and enable a new wave of digital transformation However, it also introduces new security challenges, particularly in terms of securing the expanded attack surface The Global Cybersecurity Index 2024 emphasizes the need for robust security standards, continuous monitoring, and collaboration between telecom operators, device manufacturers, and regulators to address the security implications of 5G technology
Internet of Things (IoT) and Operational Technology (OT)
Threat actors exploit OT devices to do everything from accessing critical and operational networks, to enabling lateral movement, establishing a foothold in a supply chain, or disrupting the target’s OT operations. The proliferation of Internet of Things (IoT) devices has expanded the attack surface for cyber threats IoT devices, often deployed with insufficient security measures, can be exploited to launch distributed denialof-service (DDoS) attacks, infiltrate networks, and exfiltrate data. The Global Cybersecurity Index 2024 emphasizes the need for stringent IoT security standards and continuous monitoring to mitigate these risks Security of IoT (Internet of Things) and OT (Operational Technology) has not kept pace with other IT hardware and software
Artificial Intelligence and Machine Learning
Artificial Intelligence (AI) and Machine Learning (ML) are increasingly being leveraged for both offensive and defensive cyber operations The IBM X-Force Threat Intelligence Index 2024 discusses the rise of AI-driven malware and the use of ML for
threat detection and response The report suggests that while AI can enhance cybersecurity defences, it also poses risks as threat actors adopt AI to automate and scale their attacks Behind every bot is a real person
As AI is increasingly used to help people get more efficient, threat actors are learning that they can use the same AI efficiencies as a force multiplier in their targeting efforts. The same benefits that AI gives to defenders, it can give to attackers AI has been observed enabling threat actors to do more sophisticated (thorough and detailed) research on high value targets in a fraction of the time it would otherwise have taken While AI defensive tools will neutralize some of this risk, organizations need to create and deploy AI infrastructure
The Rise of Hacktivism Hacktivism has gained momentum, with groups leveraging cyber-attacks to promote political and social causes. The Radware Global Threat Analysis Report 2024 highlights the activities of hacktivist groups targeting Indian government and corporate websites. These attacks often involve Distributed Denial of Service (DDoS) attacks, website defacements, and data breaches.
Adopting a Multi-Faceted Approach
As India continues its digital transformation journey, it is imperative to adopt a multifaceted approach to cybersecurity that includes technological innovations, robust policies, continuous training, and international collaboration Leveraging insights from major cybersecurity reports and implementing proactive strategies can enhance India's resilience against cyber threats Effective threat intelligence is crucial for proactive cybersecurity. By gathering, analysing, and sharing information about potential threats, organizations can better anticipate and
respond to attacks The ENISA Threat Landscape 2024 underscores the importance of collaboration between industry, government, and academia in building robust threat intelligence frameworks.
Adopting a Zero-Trust Security Model
The zero-trust security model, which operates on the principle of “never trust, always verify,” is gaining traction as an effective strategy to counter advanced cyber threats. This approach requires continuous verification of user identities, device integrity, and network activity, irrespective of whether the users are inside or outside the corporate network. The MDDR 2024 highlights the benefits of zero-trust architecture in preventing unauthorized access and minimizing the impact of breaches. The cornerstone of any resilience plan is to limit impact of an attack on an organization using: Explicitly verify. Ensure users and devices are in good state before allowing access to resources
Use least privilege access. Allow only the privilege that is needed for access to a resource and no more (Just Enough Access / JEA) Allow access only for the time required (Just in Time / JIT).
Assume breach Assume system defences have been breached, and systems may be compromised. This means constantly monitoring the environment for possible attack
Strengthening Identity and Access Management (IAM) and Enable Multi-factor Authentication
As enterprise boundaries are blurred dure to use of Cloud, IT supplier and vendors, APIs, etc, identities have become new security frontier. For many years now, Password attacks constitute the most identity related attacks, approximately 99% and MFA blocks most of the password-based attacks, making is single most important solution to deploy in any organization MFA protects against compromised user passwords and provides extra resilience to identities, Identity and Access Management (IAM) plays a critical role in protecting sensitive information and ensuring that only authorized individuals have access to critical systems. The IBM X-Force Threat Intelligence Index 2024 highlights the growing importance of IAM in mitigating the risks associated with credential theft and unauthorized access Implementing multi-factor authentication (MFA), role-based access control (RBAC), and continuous monitoring of user activities are essential components of a strong IAM strategy.
Implement Robust Data Security measures
As organizations create and deal with an ever-increasing amount of data, accountability for that data is becoming crucial, as is data security
In our experience, the most successful data security implementation strategies consider visibility, risk detection, classification, labeling, data protection, and data leakage prevention A comprehensive data security policy must be dynamic and consider both data and user context so that organizations can balance protection and productivity AI can help define the data perimeter and help data management, but it can also result in overexposure
Implement data security and privacy tools – regulations like EU GDPR and India DPDPA makes it even more imperative
Use of Extended Detection and Response (XDR), SIEM and antimalware solutions Implement solutions to detect and automatically respond to block attacks and provide insights to security operations Brijpal (SOC) Monitoring insights from threat detection systems is essential for being able to respond to threats in a timely manner. Security Information and Event Management (SIEM) has become a critical part of Cybersecurity. SIEM collects, aggregates, and analyses large volumes of data from organization-wide applications, devices, servers, and users in real time By consolidating this vast array of data into a single, unified platform, SIEM solutions provide a comprehensive view of an organization's security posture, empowering security operation centers (SOC) to detect, investigate, and respond to security incidents swiftly and effectively.
Securing the supply chain is critical to mitigating the risk of supply chain attacks Organizations should implement comprehensive supply chain risk management frameworks and continuously monitor third-party vendors. The MDDR 2024 recommends conducting regular security assessments and ensuring the integrity of software development processes.
Regulators, Institutions and Organizations should start exploring and implementing quantum-resistant cryptographic algorithms to safeguard their data World over, experts and regulators are working on post-Quantum cryptographic standards. In July-2024, NIST announced first four Quantum-Resistant Cryptographic Algorithms. The four selected encryption algorithms will become part of NIST’s post-quantum cryptographic standard, expected to be finalized in about two years
The security of 5G networks is paramount as they become the backbone of future digital infrastructure. The Global Cybersecurity Index 2024 recommends establishing robust security standards, conducting continuous monitoring, and fostering collaboration between telecom operators, device manufacturers, and regulators Implementing these measures can help address the security challenges posed by 5G technology
Artificial Intelligence and Machine Learning can be powerful tools for enhancing cybersecurity defences. The IBM X-Force Threat Intelligence Index 2024 suggests using AI-driven threat detection and response systems to identify and mitigate threats in real-time The frequency and severity of cyberattacks have increased significantly in recent years. Addressing large volumes of
attacks requires automation engines beyond the current rules-based approach
But volume isn’t the only thing changing. There is also a huge growth in the types and complexity of attacks Generative AI allows defenders to use the narrative context of the threat as a qualifier to defensive actions and remediation Instead of classifying an alert into a known set of categories, the differentiation is now built from all surrounding contextual information, with remediation dependent on the factual findings and not by abstraction into a bucket (categorization). The “automated ingenuity” of generative AI can be applied broadly across the defence chain, from initial detection of anomalies to prompt triage and response, by: Enabling persistent systems to monitor for anomalies longer and in more detail than human systems
Centralizing, transforming, and sharing data efficiently
The application of AI for defence brings a much-needed resources to cybersecurity teams already operating at their limits
On average it takes 277 days to identify and contain a breach
In a 2023 study, novice users were able to perform 26% faster and were 44% more accurate using Copilot for Security.
Human error remains a significant factor in cybersecurity breaches. Building a culture of cybersecurity awareness through regular training and awareness programs is crucial. Organizations should educate employees about the latest threats and best practices for protecting sensitive information The Radware Global Threat Analysis Report 2024 underscores the importance of phishing simulations and social engineering awareness training.
Mandar is an Industry Leader in the areas of Cloud, Datacenter, Security, Digital Transformation, IT Service Management, Hybrid / Edge, Disaster Recovery/BCP and Artificial Intelligence He has delivered complex IT solutions for large organizations in India and overseas, over last 27 years. Mandar is currently National Security Officer at Microsoft for India and South Asia. In this role, Mandar works with National Cybersecurity agencies to build capabilities to be at the national level cyber-safe and resilient, as well as prepare for the next generation of attacks and effectively mitigate current threats. He also leads Microsoft’s local compliance and certification strategy for Cloud and AI. His charter is to keep the country, citizens, customer and company safe working closely with Cybersecurity, Cyber defense, Cybercrime and regulatory ecosystem in India and South Asia to enhance both technology and policy framework of these
Earlier, Mandar led building and go-tomarket of Microsoft’s cloud services in India, including rolling out of new datacenters, Azure, Office365, Dynamics CRM and Hybrid Cloud business. He also performed various leadership roles at Microsoft including Leading Customer Success Function at Azure Infrastructure, Modern Work, Business Application, Security, Digital Applications and Data and AI for manufacturing and conglomerates, leading Specialist Solutions Sales Team for Azure, led Azure Hybrid Cloud Business and spearheaded Technology transformation of Microsoft’s partner ecosystem as Partner Technology Lead.
Before joining Microsoft, Mandar was Chief Product Officer at Jio Platforms Ltd. –India’s leading Digital and Telecommunications Services company, helping them build India’s largest cloud
portfolio from Edge to Multi-Cloud, from Sensors to SaaS.
He has 27+ years of experience in performing leadership roles in Strategy, Engineering, Product Management, Sales Leadership, Solutions, Operations and Delivery. His key areas of strength are creating new products & services and building a scalable organization to support growth of these. His expertise is processes improvement, technology solution architecting and strong emphasis on automation.
His earlier assignments were as Senior Vice President at Netmagic Solutions, part of NTT Communications group, Tata Communications, CyberTech / Corliant ( i d b A t ) I di E
He has done his education including various professional courses from prestigious institutions like University of Pune, IIM-Kolkata, The Wharton School, University of Texas McCombs School, etc He has numerous industry certifications from Microsoft, Cisco, Security and is a certified lead Information Security auditor.
Mandar is a sought-after speaker on Security, Cloud, AI, Edge, DR/BCP, IT Service Management and automation in India, have spoken at many industry events and have authored many white papers and articles in these areas. He has been visiting industry expert at management institutions like SP Jain Institute of Management and Research, HVPM Collage of Engineering and other i tit ti
leaders to cultivate environments where both people and nature can thrive This eventually boosts resilience and adaptability in the face of global challenges.
The limitations of traditional sustainability efforts have become increasingly apparent While sustainability aims to minimize harm, it often falls short of addressing the root causes of ecological and social degradation. In contrast, regenerative leadership seeks to create systems that are inherently restorative, ensuring long-term viability and prosperity.
A recent study found that more than half (52%) of surveyed Indian businesses aim to implement regenerative sustainability practices within the next 1-3 years, reflecting a strategic shift towards long-term value creation.
SystemsThinking: Recognizing the interconnectedness of various elements within an ecosystem, regenerative leaders understand that actions in one area can have far-reaching impacts
HolisticManagement: This approach involves considering environmental, social, and financial factors equally, ensuring that decisions contribute to the overall health of the system.
AdaptiveCapacity: Embracing change and fostering resilience, regenerative leaders are prepared to navigate the complexities of a rapidly evolving world
CollaborativeEngagement: Building strong relationships with stakeholders, including employees, communities, and the natural environment, to co-create solutions that benefit all parties
Interface: The carpet manufacturer Interface has been a pioneer in adopting regenerative practices Through its "Climate Take Back" mission, Interface aims to reverse global warming by creating products and processes that restore the environment. Their "Factory as a Forest" initiative in Australia exemplifies this commitment by designing facilities that provide positive ecosystem services, such as clean air and water, mimicking the functions of a natural forest
Toast Ale: Craft beer brand Toast Ale exemplifies regenerative business practices by addressing food waste The company uses surplus bread to brew beer, with profits directed to food waste charities This circular approach not only reduces waste but also supports community initiatives, demonstrating a regenerative model that benefits both society and the environment
Adopting regenerative practices is not merely an ethical choice but also a strategic business decision Companies that focus on active regeneration, as opposed to reactive resilience, have been shown to achieve higher profitability and growth A report highlighted that regenerative businesses, which proactively reconnect with social and environmental systems, outperform those that maintain traditional, resilience-focused strategies.
RedesignOperations: Develop business models that build on themselves for greater long-term value This could involve rethinking supply chains to be less dependent on a sole source, adopting circular economy principles, and ensuring transparency in operations
InvestinPeopleandCommunities:
Foster a culture of continuous learning and development, where employees are encouraged to develop new skills and explore new ideas Engage with local communities to ensure that business practices contribute positively to societal well-being
LeverageTechnologyandData: Utilize advanced analytics to understand the state of the business, create personalized customer experiences, and identify key opportunities for innovation. Embracing technology can enhance efficiency and support regenerative initiatives.
Regenerative leadership highlights the importance of nurturing both people and ecosystems. A crucial aspect often overlooked is its role in addressing mental health and workplace well-being
Organizations embracing regenerative principles prioritize employee mental health by creating work environments that promote balance, creativity, and purpose. Studies highlight that workplaces nurturing a sense of purpose and autonomy see a 21% increase in productivity and a 45% reduction in burnout. Regenerative leaders can ensure their workforce thrives in alignment with organizational goals by integrating well-being programs and promoting open dialogue around mental health,
Regenerative leadership cannot flourish without embedding Diversity, Equity, and Inclusion (DEI) into its framework A report found that companies with diverse leadership teams are 36% more likely to outperform their peers Regenerative leaders actively cultivate inclusive environments where diverse voices shape decisions. They promote equitable opportunities by challenging systemic barriers and creating pathways for underrepresented groups. Organizations can address social injustices and enhance innovation, decisionmaking, and employee engagement by merging DEI with regenerative principles, .
Regenerative leadership provides businesses with a unique advantage in accessing green investments and sustainability-linked financing. With the global green bond market projected to reach $2 trillion by 2026, companies adopting regenerative practices position themselves as attractive candidates for such funding From issuing green bonds to securing sustainability-linked loans, organizations that align their operations with regenerative goals gain access to capital that supports long-term growth while addressing environmental challenges. This financial ecosystem rewards businesses that take tangible steps to restore and regenerate, offering a clear incentive for adopting regenerative leadership models.
While the benefits of regenerative leadership are substantial, implementing such practices requires a fundamental shift in mindset and operations. Leaders must be prepared to challenge existing paradigms, invest in new capabilities, and engage in continuous learning Additionally, measuring the impact of regenerative practices can be complex, necessitating the development of new metrics and evaluation frameworks
In a nutshell, the transition from sustainability to regeneration represents a significant evolution in leadership thinking By embracing regenerative principles, leaders can create organizations capable of withstanding the challenges of the modern world This can further contribute to the restoration and flourishing of the ecosystems and communities they engage with
Technology in healthcare has taken a tremendous upleap in recent years, but implementation and adoption aspects of the same have not been well understood and taken care of many times. Post selection of any software for healthcare, there are no specific guidelines for rolling this out and organizations follow their process. In this write-up, I’m trying to list down some of the aspects that we miss in both these areas and their mitigation plans for getting any product well implemented and adopted.
The areas listed below are the potential reasons for any healthcare implementation failures.
Many a time, due to the need of rolling out the systems quickly, there may not be a welldefined plan of implementation This gets started from different perspectives and priorities which defeats the purpose fully
There are a lot of new technologies emerging in the healthcare IT environment and without understanding the actual benefits and adoption possibilities on the ground, tending to rely upon this can lead to an overhyped initiative and may not take off well.
Without proper change management methodology, the implementation can fail as the go-live is not the end of the project rollout, even though a key milestone.
Not involving the functional team or proper UAT, can cause the project failed as when the product is in production, the functional team may not be able to correlate
Due to multiple priorities from a patient care perspective, the implementation plans can get diluted Failing to keep this on track may affect the implementation
Establishing a proper Plan – what to achieve, what to do, and who will do has to be in sequence
Make the cross-functional team aware of this plan so that there are no further deviations
Technology
Understand the challenge and identify whether you need a high-end technology or a behavioural/operational process correction
Keep technology as part of the solution, but well assess the scenario before we opt for the technology as a solution Don’t get bought in by the product demonstrations alone, as the same may not give the desired results on the ground.
Keep track of changes in the environment and initiate proper versioning This may help in any rollbacks due to the functional constraints of post-production rollouts. Also, this will enable the users to identify the benefits rolled out after new versions come in.
Involve the functional team in acceptance testing, and ensure the ownership lies with them to accept and approve the changes
before rolling them out in production. This creates a feeling of importance and thus helps to manage the implementation smooth
Focused Approach
Need to maintain a high-level interaction with the business team to not lose the focus on implementation, apart from the regular activities they do
You may have done well with your implementation but have not been able to reach the desired utilization or adoption due to the below reasons, lets quickly review these areas
Process gaps play a large role in reducing adoption, as there is no connection between the process in real-time towards what is available in the rolled-out systems
Before rolling out a product in the live environment, no thorough ASIS evaluation is done, so the gaps come up as roadblocks post the rollout of the product and there would not be an option to correct this as the design is fully done
Lack of involving actual functional people at the time of master data definition will bring in a lot of inefficiency in master data. This can’t be rectified so easily, once the product has run for some time and the data is accumulated.
Lack of orientation in the functional perspective and inefficiency of hand-holding the functional team is a really a challenge in Adoption.
Selecting a product with too complex UI and workflow, which would make the life of functional people difficult w.r.t the volume they handle day-to-day
Being said the above points of adoption challenges, we could think of a specific set of remedial measures for getting away from this teething challenge Utilization of any implemented software is directly proportional to the ROI and other financial aspects; hence the significance of adoption is too critical for a business team to evaluate and monitor
Need to look at this from a design and implementation perspective and define desired process fillers as workarounds or process definitions
If the product is in the design phase, incorporate the findings from the ASIS study, and if the same is developed and rolled out, incorporate these by defining optimal operational processes.
Revisit the key master data and redefine the same aligned to business operations In a production environment, this becomes tedious, as the impact on previous data, but we could mitigate this by a one-time migration with proper checks and balances.
Make a functional champion team to increase the orientation and empower them to own the product Many times, users are not aware of the actual benefit of adopting a standard product and it comes as an imposition to them – Need to remove the same
Select a product that is good at UI/UX and simple in the workflow so that everyone follows this with ease and benefits them to do smart work, rather than a burden
Even though the above remain almost the same in all domains, healthcare can do better if we can understand and take necessary precautions to get a product implemented and adopted well leading to better operational efficiency, service excellence, and patient satisfaction
Mohanachandran is a seasoned Healthcare IT professional with 19+ years of experience in NextGen HIS, RIS/LIS, ERP (SAP/Oracle), and IT operations management He specializes in healthcare integrations, telemedicine, Tele-ICU, smart ambulances, wearable tech, and disaster recovery solutions.
With a strong background in IT infrastructure, capacity planning, and resource optimization, he has successfully led digital transformation initiatives to enhance patient care and operational efficiency A quick learner and problem solver, Mohanachandran excels in blending technology with healthcare to drive innovation and accessibility
Autonomous systems powered by Artificial Intelligence (AI) are revolutionizing industries, from self-driving vehicles and smart factories to drone surveillance and automated healthcare devices These systems promise unprecedented efficiency, innovation, and convenience, but they also come with unique cybersecurity challenges As AI-powered technologies become integral to critical infrastructure, securing autonomous systems has emerged as a strategic imperative for governments, organizations, and cybersecurity experts worldwide.
The future of cyber defense in AI-driven environments will require innovative approaches, robust frameworks, and collaboration among stakeholders to protect these systems from cyber threats and ensure their safe, reliable operation.
Autonomous systems leverage machine learning, deep learning, and AI algorithms to make decisions with minimal human intervention They are deployed across multiple sectors:
Transportation: Self-driving cars, autonomous trucks, and unmanned aerial vehicles (UAVs) are transforming logistics, public transport, and delivery services.
Manufacturing: AI-powered robotic systems streamline smart factories' production, quality control, and supply chain management.
Healthcare: Autonomous surgical robots, diagnostic systems, and medicationdispensing machines enhance precision and efficiency in medical treatments
Defense and Security: Drones, autonomous defense vehicles, and AI-based threat detection systems play critical roles in national security and surveillance
AI models rely on large datasets for training and decision-making. In data poisoning attacks, adversaries introduce malicious or manipulated data into the training set, causing the AI system to make incorrect or harmful decisions. For example, a poisoned dataset could trick a self-driving car into misinterpreting road signs or a facial recognition system into misidentifying individuals.
Adversarial machine learning involves crafting subtle input perturbations that lead AI models to make incorrect predictions For instance, attackers can modify traffic signs or QR codes to mislead autonomous vehicles, potentially causing accidents or disruptions
Autonomous systems often rely on cloudbased infrastructure for data processing and decision-making. Compromising these systems through remote access or exploiting vulnerabilities in cloud services can allow attackers to hijack or disable critical functionalities
AI-powered systems are built using a complex ecosystem of hardware components, software libraries, and thirdparty services. Supply chain attacks target vulnerabilities in these components to introduce backdoors, malware, or compromised firmware.
Autonomous systems rely on wireless communication protocols such as GPS, Wi-Fi, and cellular networks Attackers can intercept or spoof these communications, leading to incorrect navigation, data leaks, or command manipulation
Zero Trust Architecture (ZTA)
Zero Trust principles emphasize that no entity whether inside or outside the network should be trusted by default. For autonomous systems, ZTA ensures that every access request is continuously verified based on multiple factors, such as user identity, device status, and location
Microsegmentation: Segment networks to restrict lateral movement within autonomous systems.
Multi-factor authentication (MFA): Require MFA for access to critical components.
Continuous monitoring: Detect anomalies in real time using AI-based monitoring tools.
Secure Software Development Lifecycle (SDLC)
Developing secure AI-powered systems requires integrating security measures throughout the software development lifecycle. This includes:
Code reviews and static analysis to identify vulnerabilities during development.
Security testing such as penetration testing, fuzz testing, and adversarial testing.
Patch management to ensure timely updates and fixes for identified vulnerabilities
AI-Based Threat Detection and Response
Traditional cybersecurity methods often fall short in detecting complex attacks targeting autonomous systems AI-driven threat detection solutions can analyze large volumes of data, identify anomalies, and respond to threats in real time
Anomaly detection models: Monitor system behavior for deviations from normal patterns
Behavioral analytics: Identify suspicious activities related to users, devices, or applications
Automated incident response: Reduce response times by automating containment and mitigation
Secure Communication Protocols
Securing the communication channels of autonomous systems is critical to prevent interception, spoofing, or data manipulation. Encryption: Encrypt data in transit using secure protocols such as TLS and IPsec.
Authentication mechanisms: Ensure that only authorized devices and users can communicate with the system
Redundancy: Implement redundant communication paths to maintain functionality during attacks
Robust Supply Chain Security
Protecting the supply chain of autonomous systems requires close collaboration with vendors and third-party suppliers. Organizations should: Conduct supplier risk assessments to evaluate the security posture of vendors. Implement secure firmware updates and verify the integrity of software packages
Monitor third-party components for vulnerabilities and apply timely patches.
Adversarial Robustness Testing
To defend against adversarial attacks, organizations must subject their AI models to robust testing and validation processes This includes:
Adversarial training: Train models with adversarial examples to improve their resilience.
Model validation: Perform rigorous testing under different scenarios to identify weaknesses.
Defensive techniques: Apply techniques such as input filtering and gradient masking to protect models
As autonomous systems become critical to public safety and national security, regulatory bodies establish guidelines to ensure secure deployment Organizations should adhere to standards such as:
ISO/SAE 21434 for automotive cybersecurity
NIST guidelines for securing AI systems
GDPR and data privacy regulations to protect user information
Governments and industry groups also collaborate on policies to address emerging risks, such as AI governance frameworks and ethical guidelines
Effective cybersecurity for autonomous systems requires collaboration among stakeholders, including manufacturers, security vendors, government agencies, and academia Information-sharing initiatives, threat intelligence platforms, and joint security research projects can help identify and mitigate emerging threats
As AI-powered technologies evolve, so too will the threats targeting them. Future cybersecurity strategies will likely include: AI-powered cyber defense systems: Leveraging machine learning to predict and prevent attacks proactively.
Self-healing systems: Autonomous systems can detect and fix vulnerabilities without human intervention.
Quantum-resistant encryption: Preparing for the advent of quantum computing with robust cryptographic algorithms.
The proliferation of autonomous systems has the potential to transform industries and improve lives, but it also introduces new cybersecurity challenges. Securing these systems requires a multi-faceted approach involving cutting-edge technologies, secure development practices, and collaborative efforts By adopting proactive defense strategies and fostering a culture of continuous innovation, organizations can ensure that autonomous systems remain safe, resilient, and trustworthy in the face of emerging cyber threats.
Nantha Ram Ramalingam is the Global Head of Cybersecurity Engineering & Automation at Dyson Technology India Pvt Ltd , bringing over 16 years of expertise in cybersecurity leadership across industries like automotive, manufacturing, healthcare, and retail. A recognized authority in building resilient security frameworks, Nantha excels in strategic planning, secure system architecture, and risk management His specialties include information and cybersecurity, operational technology (OT) security, supply chain and retail security, governance, risk, and compliance (GRC)
security, enhancing security operations, and implementing robust GRC frameworks. His leadership also focused on team development, project management, and fostering a culture of security awareness.
Before joining Dyson in September 2023, Nantha held key leadership roles at 3M Technology Centre of Excellence and TVS Motor Company, where he led transformative initiatives such as integrating IT and OT
Nantha holds prestigious certifications, including Certified Ethical Hacker (CEH), Certified Information Security Manager (CISM), and Certified Cloud Security Professional (CCSP), reflecting his advanced technical expertise. A passionate advocate for cybersecurity, he mentors the next generation of professionals and promotes cybersecurity education, ensuring teams are agile, resilient, and prepared to tackle emerging threats His commitment to safeguarding digital assets and securing global systems underscores his dedication to a secure digital future
Sustainability has transitioned from a peripheral concern to a core strategic imperative lately. Leaders play a crucial role in steering their organisations towards sustainable practices that enhance profitability and contribute to ecological and social welfare.
Modern corporate chiefs are now envisaged not merely as overseers of wealth but as architects of sustainable enterprises. They wield the authority to influence organisational ethos and operations deeply, ensuring that business growth aligns with ecological and societal welfare. More specifically, modern
leadership extends beyond conventional business goals to include environmental and social responsibility. Research shows that businesses with sustainability at their core achieved a 33% higher profitability and significantly reduced their environmental impact compared to those that did not prioritise these aspects
Sustainability is critical to long-term success 50% of Fortune 500 companies are expected to integrate a Chief Sustainability Officer into their executive teams, illustrating the critical role of sustainability in contemporary business operations.
Adopting a comprehensive approach to sustainability involves more than just incremental changes; it requires a complete transformation in how companies operate and strategise Successful sustainable strategies integrate environmental, social, and governance (ESG) factors at all levels of decision-making For instance, companies adopting holistic ESG frameworks saw a significant reduction in operational costs due to improved efficiencies and waste reduction
Innovation in leadership encompasses adopting new technologies and processes that lead to substantial environmental benefits For example, Reliance Industries implemented a new carbon capture technology that reduced their emissions within a year Similarly, Mahindra Group's introduction of a water recycling process in their manufacturing plants conserved an estimated three million litres of water daily
A sustainable transformation requires changing the organisational culture to embrace and prioritise green initiatives Leaders must promote a culture where sustainability is a common goal across all departments A survey found that companies with strong cultures of sustainability experienced 60% lower attrition rates and a 50% increase in employee engagement
CXOs must ensure that their sustainability efforts align with the interests of all stakeholders, including employees, customers, investors, and the community Effective stakeholder engagement involves regular communication, transparency, and collaborative projects that contribute to societal welfare. Businesses that effectively engaged their stakeholders boosted their sustainability scores by an average of 30%
Leaders must integrate data analytics into their sustainability strategies to measure performance and identify improvement areas Companies like IBM and Google use
sophisticated analytics to monitor their energy usage and carbon footprint, helping them make informed decisions that align with their sustainability goals. This data-driven approach allows for continuous improvement and benchmarking against industry standards.
Compliance with environmental regulations is a baseline for corporate sustainability efforts
Forward-thinking leaders go beyond mere compliance to proactively engage with regulators to shape future standards. For example, the automotive industry leaders are actively participating in discussions around emissions norms, which prepares them for upcoming regulations and helps in shaping policy that supports sustainable development.
Creating a sustainable supply chain is essential for reducing environmental impact. Companies like Unilever and Nestlé have implemented sustainable sourcing practices that ensure the ethical procurement of raw materials while minimizing environmental degradation These practices improve the
sustainability of the supply chains, while enhancing the brand reputation and consumer trust.
Transitioning to renewable energy sources is a smart strategy for sustainable leadership. Companies such as Apple and Amazon have made significant investments in solar and wind energy projects, which reduce their carbon footprint and stabilise their energy costs in the long run
Innovative leaders focus on developing ecofriendly and economically viable products. Tesla’s development of electric vehicles is a prime example of how sustainable products can drive a company ' s growth while contributing positively to environmental conservation
No company can achieve sustainability in isolation. Successful leaders understand the importance of building partnerships with governments, NGOs, and other corporations Partnerships like the one between Starbucks and Conservation International for sustainable coffee sourcing are pivotal in achieving largescale sustainability goals
Engaging employees in sustainability goals is crucial for cultural transformation Companies are increasingly investing in training programs that educate employees about sustainability practices and the impact of their daily activities on the environment This increases employee engagement and empowers them to contribute to the company’s sustainability goals actively
Transparency in reporting sustainability efforts builds trust among stakeholders and the public Leading companies are now publishing detailed sustainability reports that outline their strategies, achievements, and areas for improvement These reports serve as a tool for accountability and encourage other companies to adopt similar practices.
Sustainable leadership requires a long-term perspective, focusing on future generations rather than short-term gains Companies like Patagonia and IKEA have set ambitious sustainability goals for the next decade, demonstrating their commitment to longterm ecological and social welfare.
Leaders can also drive sustainability by promoting consumer awareness and engagement Initiatives like Procter & Gamble’s Ambition 2030 aim to enable and inspire responsible consumption among customers through educational campaigns and sustainable product lines Companies can enhance their brand loyalty and contribute to broader environmental and social change by encouraging consumers to participate in the sustainability journey
A primary aspect of sustainable leadership involves embracing the circular economy model, which focuses on reducing waste and maximizing resource use Companies like Philips and Nike have embraced circular design principles, where products are designed for longevity, reuse, and recyclability This reduces landfill waste and lowers the need for raw material extraction
Nowadays, organisations increasingly rely on third-party vendors to enhance their operational capabilities in today’s interconnected digital landscape. Thirdparty vendors play various roles within a company, supporting both core and secondary operations For example, there are different vendors for getting different services such as office stationery services, those handling visiting card printing, candidate’s background verification (BGV), cloud storage, customer relationship management (CRM), data analytics, marketing or even IT Services Under IT service providers, services can be maintaining digital infrastructure, managing cybersecurity, and even providing end-to-end technical support In such cases, managing vendors in these evolving increases in risks each day, handling them becomes an immense challenge. These challenges increase when the vendor is unable to understand the criticality of the data being shared as they are a small vendor in the market with a handful of employees, and there are no processes or policies put across in their company. Third-party data breaches are growing more widespread as technology facilitates business connections and
global supply networks become more complex. In fact, as per one of the reports from September 2024, 61% of organizations reported a third-party breach in 2023, up nearly 50% from the previous year and thrice since 2021. Because of this, businesses usually have little idea where their data is going, and sensitive or private information can be readily shared with suppliers and subcontractors that the contracting company knows very little about
However, engaging third parties introduces significant data privacy risks, particularly concerning the handling of individuals’ personal data. When organizations share personal data with third parties, they expose themselves to various risks, including data breaches, non-compliance with regulations, and reputational damage The General Data Protection Regulation (GDPR) emphasizes that organizations remain accountable for personal data processing even when outsourced to third parties This accountability necessitates robust risk management strategies
Data Breaches: Third parties may not have adequate security measures in place, increasing the likelihood of unauthorized access to sensitive data.
Compliance Failures: Non-compliance with GDPR or other relevant regulations by third parties can lead to significant penalties for the primary organization
Reputational Damage: Data breaches or third-party mishandling of personal data can severely damage an organization's reputation and erode customer trust.
Contractual Liabilities: Poorly defined agreements with third parties can lead to disputes and financial liabilities if data privacy obligations are not met
A Data Protection Officer (DPO) plays a crucial role in managing these risks by overseeing compliance with data protection laws and ensuring that thirdparty engagements are secure and compliant. DPOs are responsible for educating staff about data privacy obligations, monitoring compliance with internal policies and external regulations, and serving as a point of contact for data subjects and regulatory authorities.
Data Privacy Framework: DPO is responsible for overseeing the implementation of data protection strategies and ensuring that personal data is processed in compliance with applicable laws.
Monitoring Compliance: DPOs ensure that both the organization and its third-party vendors comply with GDPR and other relevant laws.
Conducting Risk Assessments: They assess potential risks associated with third-party engagements and recommend mitigation strategies
Implementing Data Protection Policies: DPOs help develop and enforce policies that govern how personal data is handled within the organization and by its vendors
Training Staff: They provide training on data protection practices to ensure all employees understand their responsibilities regarding personal data.
Article 28 of GDPR outlines specific contractual clauses that organizations must include when engaging third-party processors. These clauses help ensure that personal data is handled in compliance with the regulation Not having the necessary contractual clauses when engaging thirdparty vendors can indeed lead to significant violations of GDPR This article mandates that data controllers and processors must have a written contract in place that outlines specific obligations and responsibilities concerning data processing Key elements of the contracts include:
Data Processing Agreement (DPA): A formal contract between the data controller (the organisation) and the data processor (the third party) that outlines the terms of data processing. The DPA should be incorporated along with the Master Service Agreement (MSA)
Data Process: The controller should inform the controller if there is any change in the data processing process or even the change of collection of new data points from the data subject
Purpose Limitation: The DPA should specify the purposes for which personal data is being processed
Data Security Measures: The contract must require the processor to implement appropriate technical and organizational measures (TOMs) to protect personal data.
Sub-Processor: If the processor intends to engage another processor, the agreement must explicitly mention these clauses and refer to the subprocessor details
Data Subject Rights (DSR): The DPA should outline how the processor will assist the controller in fulfilling its obligations towards data subjects.
Data Purging: The DPA should call out clauses regarding the data deletion or purging post-processing. In some cases, the data is being returned to the controller but should be in a readable format that can be used by the controller if required elsewhere.
Breach Notification: Any breach incident reported at the processor ends needs to be informed to the controller at the earliest since under various privacy regulations the same needs to be informed to the authority under stipulated timelines
These clauses are essential for ensuring accountability and transparency in thirdparty relationships Even after all these the controller needs to implement solutions to regularly track the vendor’s risk to the controller.
Security is a critical aspect of managing thirdparty data privacy risks. Organizations must ensure that their vendors implement robust security measures to protect personal data from unauthorized access or breaches Key security considerations include (but not limited to):
Encryption: In order to prevent unauthorized access to personal data, it is important to encrypt information both while it is in transit and while it is stored.
Access Controls: The implementation of strong access controls is recommended in order to restrict the individuals who are able to access personal data depending on their jobs within the company, which is nothing but the implementation of a rolebased access control (RBAC) mechanism.
Regular Audits: Conduct regular security audits of third-party vendors to assess their compliance with security protocols
Incident Response Plans (IRPs): Ensure that vendors have effective incident response plans in place to address potential breaches promptly.
Different countries have developed unique approaches to managing thirdparty data privacy risks through their regulatory frameworks and practices. Here are insights from five leading countries:
Germany has a robust framework for data protection, heavily influenced by its historical context regarding privacy rights. The country emphasizes strict compliance with GDPR provisions, requiring detailed DPAs with third parties. German organizations typically conduct thorough due diligence before engaging vendors, focusing on their security practices and compliance history.
France's approach includes strong enforcement mechanisms through its regulatory authority, CNIL (Commission Nationale de l'Informatique et des Libertés). French companies often prioritize transparency in their agreement with third parties, ensuring clear terms regarding data processing activities and security measures
Post-Brexit, the UK has adopted its version of GDPR known as UK GDPR. UK organizations are encouraged to appoint DPOs who play a pivotal role in overseeing third-party engagements. The Information Commissioner's Office (ICO) provides extensive guidance on managing risks associated with third-party processors.
Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) requires organizations to ensure that third-party service providers adhere to similar standards of care regarding personal information protection Canadian organizations often use
comprehensive risk assessments before engaging vendors
Under Section 8(2) of India’s Digital Personal Data Protection (DPDP) Act, “Data fiduciaries can engage data processors to process personal data on their behalf for any activity related to offering goods or services to data principals. However, this can only be done under a valid contract Data Fiduciaries are ultimately responsible for the actions of any data processors they engage”. Although evolving regulations emphasize stringent oversight of third-party data processing, organizations must navigate a complex landscape of compliance and risk management However, till the rules are out, DPOs in India do not need to focus on data localisation clauses apart from certain financial transactions that are required to be stored in India under specific regulations
Sr. Director and Global DPO, Biocon Biologics Ltd.
Tanin is a distinguished Sr Director and Global Data Privacy Officer for Biocon Biologics Ltd with 18+ years of experience in data privacy, compliance, and information security audits
Recognized as DPO of the Year at the Google Cloud & Niveus Super 40 Digital Native Summit, Outstanding Healthcare DPO by eHealth Magazine and awarded as Data Privacy Leader by the India CISO Summit. A frequent speaker at major conferences such as the ETCIO, ETCISO Annual Conclave, ISMG Cybersecurity meet, AISS (DSCI), IAPP and various Privacy Conferences.
Managing third-party data privacy risks is a critical responsibility for organizations today, necessitating a proactive approach led by Data Protection Officers (DPOs). By understanding the inherent risks associated with engaging vendors, implementing robust contractual frameworks as outlined by GDPR & local regulations, and prioritizing security measures, organizations can effectively navigate the complexities of modern data management while ensuring compliance with legal obligations DPOs play an essential role in this process by providing expertise, oversight, and guidance on best practices for managing these relationships responsibly As global regulations continue to evolve, staying informed about international standards will further enhance an organization's ability to protect personal data effectively while leveraging the benefits of third-party partnerships.
Tanin excels in privacy strategy, regulatory compliance, and high-risk vendor audits. He spearheaded privacy frameworks across different jurisdictions – North America, the EU, Southeast Asia and India- for his current organization. Certified in FIP®, CIPM, and CIPP/E, Tanin’s credentials extend to ISO 27001 LA, ISO 42001 LA, ISO 31000, Scrum Master, and ITIL Expert, demonstrating a strong commitment to privacy excellence
Tanin has a rich and versatile background, with experience across various industries IT, FMCG, FinTech, and Pharmaceutical working in both established organizations and dynamic startup environments. He is a well-known presence on social media, consistently sharing insightful blogs and articles on data privacy, security, and the latest industry trend AI. An influential thought leader, Tanin is a trusted voice in shaping data protection for global organizations
In the 21st century, humanity stands at the threshold of interstellar exploration and planetary colonization As we embark on this monumental journey, sustainability must serve as our guiding principle Beyond technological advancements and scientific discovery, the choices we make today in space exploration will define the future of humanity, our planet, and the wider cosmos It is a profound responsibility that calls for visionary strategies and uncompromising leadership
As a researcher and innovator with a deep passion for creating sustainable solutions, I believe that space exploration is not just about reaching new frontiers but about ensuring that these ventures leave a positive legacy My mission is to seamlessly integrate sustainability into every facet of space exploration, inspiring a paradigm shift that prioritizes environmental stewardship, resource efficiency, and long-term impact
For decades, space exploration has been synonymous with technological marvels and scientific breakthroughs Yet, as we push the boundaries of what is possible, the environmental toll of these efforts cannot be ignored. From the increasing accumulation of orbital debris to the significant carbon emissions associated with rocket launches, the ecological impact of space activities is becoming ever more evident These challenges highlight the urgent need for a new framework that places sustainability at the core of space exploration
This is not merely a terrestrial concern. The footprint we leave on celestial bodies whether through resource extraction, waste deposition, or habitat construction can have long-lasting implications for the broader cosmic ecosystem Sustainable leadership in space requires us to rethink how we design,
build, and operate in this new frontier It demands bold, innovative solutions that not only address immediate challenges but also anticipate the needs of future generations.
One of the most formidable challenges in space exploration is the scarcity of renewable resources. Essential elements like water, oxygen, and fuel are finite and costly to transport Sustainable solutions must address these limitations while maintaining mission success For instance, closed-loop life support systems that recycle water and air are critical for enabling long-duration missions. At the same time, these challenges present unprecedented opportunities for innovation. During a Mars simulation mission, I spearheaded the development of autonomous drones equipped with advanced heat- mapping technology
These drones were instrumental in efficiently surveying planetary surfaces, identifying potential resources, and minimizing human exposure to hazardous conditions. This project exemplifies how technological ingenuity can simultaneously enhance mission outcomes and uphold principles of sustainability
Another pressing challenge is the environmental impact of rocket launches.Traditional propulsion systems rely heavily on carbon-intensive fuels, contributing significantly to greenhouse gas emissions By collaborating with interdisciplinary teams, I have explored the potential of algae-based biofuels as a renewable energy source for next-generation space vehicles. Algae’s rapid growth rate and natural ability to sequester carbon make it a promising alternative that aligns with both ecological and operational goals
Soft robotics and AI-driven systems are redefining the way we approach sustainability in space My work in soft robotics has involved creating bioinspired actuators that mimic natural movements, enabling robots to adapt to unpredictable extraterrestrial environments. These advancements significantly reduce the need for human intervention in hazardous areas, increasing mission efficiency while maintaining safety
Furthermore, I have developed AI and machine learning models that analyze vast datasets from space missions. These systems predict equipment failures, optimize resource allocation, and adapt mission parameters in real-time. This proactive approach minimizes waste and maximizes mission success, underscoring the critical role of intelligent systems in sustainable space exploration
In addition to technological innovation, my research delves into the realm of genetic engineering to address food sustainability in extraterrestrial environments During the HiSEAS lunar simulation, I made a discovery: a resilient lichen species thriving in lava tubes. Fascinated by its symbiotic relationship between fungi and cyanobacteria, I initiated a project to genetically engineer the cyanobacterial component (Spirulina) to enhance its nutritional value and adaptability This research holds immense potential for revolutionizing space nutrition Spirulina, enriched with targeted genetic modifications, can serve as a sustainable and nutrient-dense food source for astronauts.
Its ability to sequester carbon dioxide further enhances its utility as part of a closed-loop life support system By addressing the dual challenges of food security and environmental sustainability, this innovation exemplifies the power of interdisciplinary research to create holistic solutions
My commitment to sustainable innovation is further reflected in my creation of MEPAP (Multisource Electricity Production and Air Purification), a hybrid device that simultaneously generates electricity from multiple renewable sources while purifying the air This innovation demonstrates how integrated systems can address multiple challenges, offering a blueprint for similar applications in extraterrestrial environments
Additionally, my research into 3D bioprinting for Triple-Negative Breast Cancer (TNBC) has paved the way for breakthroughs in both space medicine and terrestrial healthcare. By developing bioprinted models
that mimic tumor environments, we can accelerate the testing of targeted therapies. This approach has implications for improving astronaut healthcare during long-duration missions, where access to Earth- based medical facilities is limited
Energy efficiency is another cornerstone of sustainability My research in wireless power transmission has yielded systems with 81 2% efficiency, optimized for use in electric vehicles and adaptable to space applications. By refining coil geometries and storage systems, these innovations can be deployed to power spacecraft and habitats, reducing reliance on traditional power sources and minimizing waste
Leadership in the space industry demands more than technical expertise; it requires a vision that inspires collaboration, fosters innovation, and drives meaningful change As the founder of CURED369 and SciReach India, I have had the privilege of leading a team of over 100 young innovators to develop sustainable technologies addressing global challenges. From hybrid electricity generators to automated algae cultivation systems, these projects have not only delivered tangible solutions but also empowered the next generation of scientists and engineers.
My leadership philosophy is rooted in inclusivity, mentorship, and resilience. By fostering a culture of curiosity and creativity, I aim to inspire others to embrace bold ideas and tackle complex challenges with determination. Through collaborative efforts, I believe we can create technologies that transcend boundaries and redefine the possibilities of human achievement.
As humanity prepares for interplanetary missions and the colonization of Mars, sustainability must be the cornerstone of our endeavors It is not merely a choice but an obligation to future-proof our ventures beyond Earth. By integrating cutting-edge technologies, interdisciplinary research, and visionary leadership, we can create a legacy of responsible exploration that benefits both humanity and the cosmos
The journey toward a sustainable space future is one of hope, innovation, and collaboration It challenges us to think beyond immediate goals and envision a world where technology and nature coexist harmoniously. As we reach for the stars, let us ensure that our actions reflect a commitment to stewardship, leaving behind a legacy that inspires generations to come.
Dr Sanjay Giridharan is a pioneering researcher, innovator, and leader at the intersection of robotics, astrobiology, and aerospace engineering As an analog astronaut and vice commander, Sanjay has led transformative projects that push the boundaries of innovation Notable achievements include the development of autonomous drones for planetary exploration, genetic engineering of Spirulina for sustainable space nutrition, and the application of digital twin technology for optimizing astronaut health and mission efficiency These initiatives exemplify his commitment to integrating sustainability into the fabric of space exploration. Sanjay’s expertise extends into soft robotics, where he has created bioinspired actuators that enhance adaptability in extraterrestrial environments, and AI-driven models that optimize resource allocation during missions His innovations also include MEPAP, a hybrid device addressing energy and air purification challenges, and wireless power transmission systems with groundbreaking efficiency. His research in 3D bioprinting for TNBC further underscores his interdisciplinary approach, bridging space medicine and cancer therapy. Sanjay’s leadership extends beyond research.
As the founder of SciReach India, he has inspired over 100 young innovators to tackle global challenges through sustainable technologies His work has been recognized with numerous accolades, including multiple Young Scientist of India Awards, the prestigious Aristotle Award, and the International Student Researcher Award from Harvard University. Sanjay’s achievements have been recognized globally He is a recipient of the prestigious Aristotle Award for transdisciplinary innovation and multiple Young Scientist of India Awards from institutions like IIT Bombay and CSIR His accolades include the International Student Researcher Award from Harvard University, the Earth Scholar Award, Top 11 Entrepreneur Award and records in the Guinness and Asia Books for his contributions to STEM outreach and innovation Sanjay has also been honored with the Climate Warrior Award for his work in sustainable technologies. Driven by a passion for interdisciplinary research and a steadfast commitment to sustainability, Dr Giridharan envisions a future where space exploration fosters harmony between technology and nature His pioneering efforts continue to inspire a global audience, paving the way for a better tomorrow.
In an era where technology continuously redefines industries, Generative AI has emerged as a transformative force reshaping the landscape of business and innovation. From creating realistic images to crafting human-like text, creating ideas, to providing solutions, Generative AI is not only pushing the boundaries of what machines can do but is also shaping how businesses operate As leaders in our respective industries, it is imperative that we understand our roles in harnessing this potential to drive strategic growth and innovation
Generative AI: The Game Changer
Generative AI represents a paradigm shift in how businesses operate Generative AI goes beyond traditional machine learning, deep learning or as we say AI in lay man terms by combining vast data processing capabilities with sophisticated neural architectures, enabling it to mimic human-like creativity It doesn't just analyze given data and predict a response but it learns patterns, understands context, and generates outputs giving an almost near human experience, whether crafting compelling text, designing visuals, or proposing innovative business solutions. This capability opens up avenues for creativity and efficiency that were previously unimaginable.
The ability to generate personalized, highquality outputs enables businesses to meet evolving customer demands while maintaining operational efficiency. For instance, at Orbo, our Beauty AI automation stack employs Generative AI to enhance user experiences. Our tools, such as BeautyGPT and Smart Skin Analysis solutions, are powered by Generative AI to deliver personalized customer experiences, driving engagement and sales. This intersection of technology and usercentric innovation exemplifies the transformative power of Generative AI
According to recent studies, nearly 65% of organizations have adopted some form of Generative AI within a short span, highlighting its rapid integration into business strategies However, with this adoption comes challenges such as talent shortages and data management complexities that leaders must navigate effectively
Innovation begins with a vision which can bring a positive impact. As leaders, it is our responsibility to identify opportunities in old and new markets where Generative AI can create true value Any new variable or technology (which in our case is Generative AI) entering our ecosystem requires us to go back to the basics of business which is to understand the variable’s true nature, characteristics and impact. This requires a deep understanding of the technology’s capabilities and limitations, coupled with a strategic mindset to align these capabilities with business goals.
At Orbo, our vision has always been to democratize access to cutting-edge AI technologies For us, this meant not only developing AI and GenAI products but also ensuring their accessibility through all channels. By building AI pipelines optimized for devices with limited computational power, we enabled businesses to adopt AI and GenAI solutions cost-effectively. This approach reflects the importance of aligning technological innovation with practical business considerations.
Leaders must also cultivate a culture of experimentation because Generative AI makes iterative experimentation a breeze. Experimentation is an integral part of any workflow where Generative AI is being used In fact its success often hinges on iterative loops of trial, error, and learnings. Encouraging teams to test hypotheses, explore unconventional ideas, and learn from failures fosters an environment where innovation can flourish and amplify the business impact
Abhit Sinha is a co-founder of Orbo AI, a trailblazing company at the forefront of integrating AI into beauty and personal care With a strong foundation in computer vision, machine learning, deep learning, Generative AI, and edge computing, Abhit has led groundbreaking innovations that include virtual try-ons, advanced skin analysis tools, and personalized beauty experiences. His vision and expertise have propelled Orbo AI onto global platforms, earning recognition on Shark Tank India and several prestigious industry awards. Beyond his entrepreneurial ventures, Abhit is passionate about fostering innovation and mentoring the next generation of leaders, driving technology's transformative impact across industries.
The Promise and Challenges of Generative AI
Generative AI offers immense possibilities, but the path to harnessing it effectively requires both foresight and preparation.
Generative AI enables rapid prototyping and ideation For instance, in healthcare, AI can assist in simulating drug interactions or generating personalized treatment plans, significantly reducing the time to market for new solutions.
By analyzing vast datasets, Generative AI can streamline operations and uncover actionable insights In education, AI-driven tools can generate adaptive learning materials tailored to individual student needs, minimizing manual effort for educators
Generative AI empowers organizations to create tailored experiences For example, In education, it can design customized learning paths for students based on their strengths and weaknesses, ensuring more effective and engaging outcomes When it comes to call centers, it can generate real-time, contextaware responses to customer queries, leading to improved satisfaction and resolution rates
While the benefits are clear, Generative AI adoption isn't without hurdles:
The success of AI hinges on data quality and diversity Ensuring unbiased and representative datasets is a challenge that organizations must tackle head-on. The truth is that you can never get to a point where you have perfect data and there comes the work of engineering.
Developing and deploying Generative AI requires expertise in skills like data engineering, machine learning, AI infrastructure which are in short supply
Misuse of AI generated content, such as deepfakes, or biases in algorithms can erode trust of the user in the product and the ecosystem. Addressing these issues requires a proactive, transparent and collaborative approach
To fully realize the potential of Generative AI, businesses need a robust strategy. Here’s a roadmap for leaders to follow:
Start by pinpointing areas where Generative AI can make the biggest impact For example, a web design company might use Generative AI to automate the creation of hyper personalised website templates, generating visually appealing and user-friendly layouts tailored to client preferences, while a healthcare provider could explore AIpowered diagnostics
Empower your team to use GenAI in every workflow possible to accelerate the overall research, development, deployment and operations inside your company.
Data is the fuel for AI. Understand the universe of your data and then build it in a strategic way which balances your go to market, cost and performance. At Orbo, we’ve prioritized diverse, high-quality data to ensure our solutions work effectively across
demographics. Implementing stringent data governance practices ensures accuracy, security, and compliance.
Upskilling employees and attracting top talent in AI and data science is crucial. Encourage cross-functional collaboration, as successful ideation, development and adoption of any AI powered product often requires input from engineers, designers, and business strategists
With great power comes great responsibility. As leaders, we must ensure that Generative AI is used ethically and inclusively This means: Transparency: Clearly communicate how AI solutions work and their intended purposes
Bias Mitigation: Regularly audit datasets and models to ensure fairness.
Regulatory Compliance: Adhere to legal standards and industry guidelines to maintain trust.
Consider ethics as non-negotiable For instance, a financial institution implementing AI-driven credit scoring must ensure that its
Encourage innovation by creating a safe space for teams to test ideas and learn from failures This mindset is core for discovering new applications of Generative AI.
The rise of Generative AI marks a significant turning point in how businesses approach innovation and strategy By understanding its capabilities and integrating it thoughtfully into our operations, we can redefine what is possible within our industries
As we look ahead, let us embrace this opportunity not just as a technological advancement but as a means to enhance our strategic vision for the future. By leading with purpose and fostering a culture of innovation, we can ensure that our organizations thrive in this new era of generative possibilities.
In closing, I encourage fellow leaders to engage in conversations about how we can collectively harness this transformative technology while addressing its challenges head-on Together, we can build a future where innovation knows no bounds.
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Tecstaq is a comprehensive Information Technology service provider specializing in both cloud and on-premises solutions. With over 20 years of experience, their team of skilled system engineers is dedicated to delivering robust, scalable, and cost-effective IT solutions tailored to meet the unique needs of businesses
The company offers a wide array of services, including cloud solutions, backup and disaster recovery, IT security, IT migration services, and 24/7 IT support and managed services. Their expertise spans major cloud service provider platforms and on-premises technologies, ensuring that clients receive the most suitable and up-to-date solutions available
Tecstaq's vision emphasizes building trust with customers by delivering friendly and premium technical support with the highest customer satisfaction index for all cloudbased solutions. They aim to provide simple and easily understandable solutions, offering clients major business advantages while lowering the total cost of ownership on storage infrastructure
Tecstaq is led by Randeep Pawar, who has been instrumental in guiding the company towards its vision of providing premium technical support and achieving high customer satisfaction. With over two decades of experience, Pawar is a seasoned cybersecurity and IT infrastructure specialist dedicated to protecting pharmaceutical and manufacturing businesses from digital threats.
As the Founder of Tecstaq, he provides cloud solutions, disaster recovery, and managed IT services, ensuring missioncritical data remains secure Under his leadership, Tecstaq has earned recognition as an Acronis Global Platinum Partner and a trusted name in cybersecurity Randeep has successfully collaborated with industry leaders like Sequent Pharma, Kokuyo Camlin, and Avosina (USA), helping businesses fortify their digital infrastructure. His expertise extends across AWS, Microsoft, Google Cloud, and VMware solutions
Navicent Solutions is a trusted name in digital transformation, cloud computing, IT security, and IT infrastructure management Established in 2020, the company has quickly built a reputation for providing scalable, secure, and innovative IT solutions that empower businesses to adapt to evolving technology landscapes. Headquartered in Mumbai, Navicent Solutions serves clients across India, ensuring they achieve seamless business continuity, data protection, and operational efficiency
Navicent Solutions offers a diverse range of services designed to optimize IT infrastructure and security. Their email and productivity solutions enhance workplace collaboration, ensuring seamless communication from any location. With advanced cybersecurity measures, businesses can safeguard digital assets against modern cyber threats Their multicloud strategies help enterprises scale operations effortlessly, leveraging Microsoft on-premises and cloud-based deployments to maximize efficiency.
Navicent Solutions focuses on business agility, security, and long-term digital sustainability, helping enterprises implement IT strategies that align with their growth objectives By integrating cutting-edge cloud technologies and infrastructure solutions, they provide businesses with future-proof
digital environments that enhance performance, security, and innovation
With a strong commitment to excellence and customer-centric solutions, Navicent Solutions continues to redefine enterprise IT services, ensuring businesses stay resilient, secure, and ahead in a dynamic digital landscape
MD, Navicent Solutions
Anand Samudra is a seasoned IT professional with over 18 years of expertise in technology infrastructure, IT security, and project management As the Managing Director of Navicent Solutions, he leads business strategy, P&L management, OEM relationships, and innovation Mr Samudra possesses deep expertise in Microsoft technologies, including Windows, Active Directory, Exchange, and multi-platform environments His proficiency extends to the design, deployment, and management of public, private, and hybrid cloud infrastructures
Pulp Strategy is a full-service hybrid agency specializing in digital strategy, content marketing, media, design, and technology solutions. The company helps brands enhance consumer engagement, optimize digital experiences, and drive measurable business growth through a combination of data-driven insights and creative execution. Its expertise spans brand storytelling, AIdriven marketing, omnichannel engagement, UI/UX design, and automation, making it a leading partner for businesses looking to scale in the digital age
Founded by Ambika Sharma, a seasoned expert in digital transformation and experiential marketing, Pulp Strategy has built a reputation for delivering award-winning campaigns that blend technology, creativity, and strategic brand positioning. With a strong foundation in integrated marketing and digital-first strategies, the company has executed successful projects for technology, automotive, FMCG, financial services, and consumer brands, helping them connect with their audiences through personalized and impactful engagement models.
Data-Driven and PerformanceFocused
Pulp Strategy’s performance-driven approach leverages cutting-edge tools and real-time analytics to ensure brands achieve their marketing objectives. The agency is known for
its expertise in microsites, immersive digital experiences, and innovative customer journey mapping, which have helped brands maximize their digital presence and improve customer interactions.
With a customer-centric and technologydriven outlook, Pulp Strategy continues to push the boundaries of traditional marketing, offering solutions that align with evolving industry trends The company’s ability to integrate digital experiences with brand narratives ensures that its clients remain ahead in an increasingly competitive and dynamic marketplace As businesses continue to embrace digital transformation, Pulp Strategy stands as a strategic partner in helping brands navigate, adapt, and lead in the modern digital ecosystem.
As Founder and Chief Strategist, she spearheads market-driven strategies, technology interventions, and digital transformation initiatives, helping brands optimize sales, marketing, and consumer engagement. Her expertise lies in strategic realignment, high-value ROI generation, and market expansion, making her a key influencer in India’s marketing ecosystem
A recognized industry thought leader, Ambika has served on the PMAA & The MAA Globes Jury panel since 2008 and is a published author for industry media Her passion for innovation and long-term brand value creation continues to shape India’s digital marketing landscape
Walk into any major Indian company today, and you'll notice something different. The executives making decisions are younger, the meetings run differently, and the old corner offices are often replaced by open workspaces. As Millennials (born 1981-1996) and Generation Z (born 1997-2012) take the reins, they're writing their own rules for running businesses. You'll find their fingerprints on everything from retail startups to century-old manufacturing firms
TheNumbersTelltheStory
More than half of India's population 50% to be exact belongs to these younger generations, outpacing the global average of 47% One in five Gen Z workers worldwide calls India home
Remember when Indian offices ran like military units and orders used to flow strictly from top to bottom? That's becoming history. Recent findings show younger bosses prefer straight talk over chain-of-command protocols Tech companies and startups led this charge, but now even traditional firms are catching up Take Tata Consultancy Services they've scrapped mandatory reporting layers, letting junior developers pitch ideas directly to product heads.
For these new leaders, profit isn't enough. Survey reveals what drives them: 90% of Indian Millennials and 87% of Gen Z executives won't settle for success without purpose They're backing it up by launching environmental projects, supporting employee mental health, and building community programs. These aren't PR stunts but core business priorities Companies like Wipro now tie executive bonuses to carbon reduction targets, while IndusInd Bank requires community impact assessments for all major lending decisions
Unlike their predecessors who often bought into tech hype, these leaders grew up debugging their own computers They're rolling out cloud systems and data tools not because they're trendy, but because they know exactly how these tools can cut costs or boost sales. It's practical tech know-how replacing PowerPoint promises. At MakeMyTrip, young executives automated customer service through WhatsApp instead of expensive enterprise software, saving millions while improving response times
The nine-to-five grind? That's so last century But today's changes go deeper than just flexible hours. Young leaders are scrapping annual reviews for project-based feedback, turning old meeting rooms into brainstorming spaces, and running mentoring programs where knowledge flows both ways Infosys now lets employees choose their projects and teams every quarter. HCL Technologies has converted 30% of its office space into collaboration zones, complete with meditation rooms and gaming areas that actually get used.
Let's look at who's walking the talk:
Aman Gupta and Sameer Mehta built a consumer feedback machine that turned social media chatter into product features. By 2023, they owned 40% of India's earwear market because they listened more than they talked. Their R&D team spends three hours daily on social media, not posting but reading comments and complaints. When customers grumbled about battery life, they redesigned their entire charging system in six weeks flat.
events, including entertainment, finance, news, and sports. In January 2022, TradeX raised a seed round of $1 million from TDV Partners, SoMa Capital, and other investors
Started in 2021 by Soumyajit Das and Samay Jain, Better Opinions is a prediction market platform that allows users to trade opinions on everyday topics In December 2021, the platform launched its real-money gaming app, which saw 150,000 sign-ups within a month and a week-on-week growth of 30%
Founded in 2020 by Miran Junaidi and Sourav Sanyal, OurEye is a video intelligence solution for enterprises to monitor standard operating procedures using existing CCTV-IP infrastructure The startup aims to enhance operational efficiency through AI-driven insights. By February 2022, OurEye.ai had raised a total of $279,000 over three funding rounds from three investors, including Y Combinator, 100XVC, and Amara Ventures
Indeed, there are bumps in the road Young executives might love their WhatsApp groups, while veteran team members prefer face-to-face chats Smart companies don't pick sides they're writing new communication playbooks that work for everyone, setting clear rules about which conversations happen where. Some firms now designate "digital-free" hours for inperson collaboration while keeping instant messaging open for quick updates
The proof is in the numbers. Companies with young leaders keep more employees around and file more patents. Recent surveys show
these firms score higher in employee satisfaction and submit more patent applications than their peers.
Here's what's different on the ground
Job interviews now focus on where you could go, not just where you ' ve been
Big decisions include input from the intern to the CEO
Quarterly reviews now track environmental impact alongside profits
Leadership training focuses on real skills, not just theories
Mental health days are as normal as sick days
Remote work isn't a perk—it's standard practice
Sustainability goals carry the same weight as financial targets
These changes are reshaping entire industries::
3D printing labs run by twentysomethings are redefining prototyping
Shop floors now use apps instead of logbooks
Real-time monitoring has replaced endof-shift reports
In Financial Services
Banks are hiring gaming designers for their apps
Credit scores now consider gig economy income
Investment products target young, techsavvy customers
Stores use social media feedback for inventory decisions
AR fitting rooms are replacing physical ones
Sustainability ratings appear next to price
These are way more than cosmetic changes. Professional bodies are updating their rules, business schools are teaching different lessons, and industry groups are rewriting their guidelines. The ripple effects touch everything from renewable energy startups to healthcare tech firms.
What we ' re seeing is a fundamental rethink of what makes a business work.
As these young leaders gain ground, they're showing that success comes in many forms and sometimes the best way forward is to break with tradition
The old guard might have written the rules, but the new generation is proving you can succeed by breaking them thoughtfully, purposefully, and profitably
In the contemporary corporate world, “ethical leadership” has become a buzzword Basically, the concept focuses on responsibility and transparency That said, ethical leadership is about demonstrating strong moral principles that will point out wrongdoings (even when it may not benefit their business). Practically, this new form of corporate leadership has become indispensable in a world confronting environmental crises, inequality, and rapid technological shifts Unlike short-sighted strategies, this approach strengthens institutions while addressing the needs of diverse stakeholders For Indian leaders, ethical frameworks are crucial in handling challenges unique to a country of immense diversity and aspiration.
Ethical leadership focuses on aligning actions with principles that serve the greater good In practice, this means leaders must lead with fairness, transparency, and integrity, ensuring every decision reflects a commitment to stakeholders beyond shareholders For Indian businesses, this is not an abstract ideal but a pressing necessity.
India’s economic transformation and the urgency of ethical leadership. The country is projected to become the third-largest global economy by 2027, with a GDP exceeding $10 trillion. However, this rapid growth is accompanied by significant challenges. For instance, India’s income
inequality remains one of the highest in the world, with the top 10% of the population owning 77% of the wealth
India is gradually growing into a global economic force; however, its industries have to dodge unique challenges wide socioeconomic disparities, regional complexities, and evolving regulatory landscapes Ethical leadership, therefore, acts as both a moral compass and a strategic advantage, promoting trust and resilience in an increasingly scrutinized business environment
Effective leadership begins with taking responsibility for decisions and their outcomes In India, where public trust in institutions is often fragile, accountability is critical for earning stakeholder confidence. Ethical leaders establish mechanisms for transparent decision-making, ensuring every action is subject to fair review. They reinforce an environment of mutual trust by promoting open communication, which further help reduce risks of malpractice or public backlash.
An example of ethical leadership in India's corporate sector is Roshni Nadar Malhotra, Chairperson of HCL Technologies. Since assuming leadership in 2020, she has advocated for accountability, transparency, and social responsibility. Under her guidance, HCL has committed to enhancing gender diversity, aiming for 40% female representation by 2030.
India’s demographic diversity is unmatched, yet disparities in access to opportunities persist Ethical leaders can bridge this gap by fostering environments where merit takes precedence over bias Encouraging women
into leadership roles, supporting initiatives for underrepresented communities, and developing talent in rural areas are examples of how inclusivity strengthens organizations while uplifting society.
For example, Tata Steel became one of the first companies in India to hire women in core mining roles. In 2019, the company began deploying women in shifts across its mines, breaking longstanding gender norms. The company also introduced the "Wings" policy, which offers equal benefits to LGBTQ+ employees
Sustainability is no longer a choice but an obligation. Ethical leadership demands integrating sustainable practices into business models, ensuring operations contribute positively to the environment and society For instance, manufacturing leaders who invest in renewable energy or reduce waste not only align with global trends but also ensure long-term operational viability.
ITC Limited exemplifies sustainability-driven ethical leadership. Over 40% of its energy comes from renewable sources, it’s waterpositive for over 20 years, and it recycles 99% of its waste. These initiatives demonstrate how businesses can align profitability with environmental and societal impact.
Equity goes beyond fairness by addressing systemic imbalances. Leaders must ensure equitable access to resources, opportunities, and decision-making platforms for employees across hierarchies. Equitable policies drive loyalty, engagement, and productivity, creating workplaces where employees can thrive.
Hindustan Unilever (HUL) sets a benchmark in equity-driven leadership. Its "Winning
Balance" initiative ensures equitable opportunities for women, aiming for 50% gender balance across management HUL also supports equitable access to training and resources for frontline employees, fostering loyalty and productivity while addressing systemic imbalances
With advancements in artificial intelligence, blockchain, and IoT, ethical concerns have multiplied Leaders must create frameworks that address issues like data ownership, bias in AI models, and ethical automation. In India, where digital penetration is increasing, ensuring fair access and transparency in technology deployment becomes crucial.
Ethical leadership extends to supply chain management Transparent sourcing, fair labor practices, and environmentally conscious logistics are critical. For instance, Indian companies adopting sustainable supply chains can mitigate reputational risks while contributing to global environmental goals.
Corruption continues to be a significant obstacle in India’s business environment Ethical leaders must implement robust compliance frameworks and develop a culture that discourages unethical shortcuts This includes whistleblower mechanisms and zero-tolerance policies toward corrupt practices
Leaders can influence consumer behaviour by promoting products and services aligned with ethical values. Indian brands that focus on sustainable packaging, fair trade, and environmentally friendly offerings can drive a shift toward responsible consumption patterns.
During crises, whether financial, environmental, or reputational, ethical leadership provides stability Leaders who prioritize clear communication, fairness in resource allocation, and a focus on long-term resilience build trust among stakeholders, ensuring smoother recoveries.
Ethical leadership is not confined to boardrooms; it extends across every facet of an organization, shaping how industries engage with society and the environment. Let’s examine its transformative impact across key Indian sectors:
India’s technology sector, driving much of its global economic stature, must address ethical concerns such as data privacy, cybersecurity, and algorithmic bias Ethical leadership in this field involves creating policies that protect consumer data, ensuring inclusivity in AI systems, and investing in skills development for underserved communities. Companies that embed ethical considerations into their technological innovations set the stage for long-term trust and success.
Manufacturing and infrastructure are foundations of India’s growth, yet they often face criticism for environmental and social costs. Ethical leaders in these sectors prioritize sustainable practices such as green construction, energy efficiency, and waste reduction Beyond compliance, they engage local communities, addressing concerns like displacement or ecosystem disruption with transparency and care
India’s healthcare sector has achieved remarkable advancements, yet it struggles with affordability and accessibility Ethical leadership in healthcare ensures that pricing policies remain fair, clinical trials are conducted responsibly, and life-saving treatments are available to marginalized communities. Leaders in this space must balance commercial goals with a commitment to public welfare, setting benchmarks for global health equity.
The financial sector wields enormous influence over India’s economic direction Ethical leadership ensures transparency in lending practices, responsible investment strategies, and customer-first approaches. Leaders who champion financial literacy and offer products tailored to underserved groups expand market and contribute to inclusive economic growth
Adopting an ethical approach provides organizations with tangible and intangible benefits that strengthen their competitive positioning.
Reputation and Trust
In a digital era where public perception can make or break a business, ethical conduct fosters lasting trust Consumers are increasingly inclined to support companies that reflect their values, making ethical leadership a business imperative.
Employee Retention and Morale
Employees prefer workplaces where integrity and fairness are prioritized Organizations led by ethical leaders enjoy lower attrition rates and higher engagement levels, driving productivity and innovation
Resilience Against Crises
Ethical frameworks act as a safeguard during times of uncertainty Organizations that value transparency and accountability are better positioned to navigate crises, whether economic, environmental, or reputational
Attracting Investments: Investors are increasingly scrutinizing businesses for their environmental, social, and governance (ESG) practices. Ethical leadership aligns with these priorities, making organizations more attractive to long-term, responsible investors
Promoting Ethical Leadership in Indian Organizations
Building ethical leadership is a gradual but essential process requiring deliberate efforts at multiple levels:
Defining Core Values
Organizations must articulate clear ethical principles that guide their actions These
values should be integrated into decisionmaking at every level
Training and Development
Leadership development programs focusing on ethics and social responsibility equip future leaders with the tools to navigate complex moral dilemmas
Encouraging Diverse Perspectives
Leaders must actively seek input from varied stakeholders, ensuring decisions reflect collective wisdom rather than individual interests
Embedding Ethics in Governance
Transparent governance mechanisms, such as independent audits and whistleblower policies, are crucial for maintaining ethical standards.
Ethical Leadership in Climate Action
The ongoing climate crisis demands urgent action from industry leaders Ethical leadership entails integrating climate strategies into business models, such as adopting renewable energy, minimizing carbon footprints, and promoting circular economies. Indian businesses, particularly in energy-intensive sectors, have the opportunity to lead by example through investments in green technologies and community-driven environmental initiatives.
Building Ethical Cultures in Startups
India's burgeoning startup ecosystem can significantly benefit from ethical leadership. Startups, driven by innovation and rapid scaling, often face ethical dilemmas in their growth journey. Founders who prioritize ethical hiring practices, data security, and fair stakeholder treatment create a culture of integrity that sustains long-term success, even amidst competitive pressures
Traditional leadership metrics, such as profitability and market share, are inadequate in today’s context Ethical leaders advocate for comprehensive metrics that measure social impact, employee well-being, and environmental sustainability. Companies that track these aspects alongside financial performance gain a holistic view of their success, driving informed decisions.
Ethical leaders in India understand the importance of engaging with communities Initiatives like skill development programs, health camps, and education support foster goodwill and mutual growth Industries that work closely with local communities not only fulfill their social responsibilities but also build stronger ties with the regions they operate in.
The seeds of ethical leadership must be sown early. Educational institutions and corporate training programs play a critical role in equipping future leaders with ethical decision-making skills. By integrating ethics into curriculums and fostering discussions on real-world dilemmas, organizations ensure a steady pipeline of morally conscious leaders.
Leadership as India’s Competitive Edge
Ethical leadership is not a fleeting trend but an enduring strategy that defines organizational excellence and societal progress For Indian industries, embracing this approach is a means to secure a competitive edge in a globalized economy. Leaders who prioritize fairness, inclusivity, and sustainability ensure their organizations remain resilient, innovative, and trusted.
India’s path forward lies in reimagining leadership to align business goals with the aspirations of a diverse and dynamic society. By fostering cultures of accountability and embedding ethical principles into every decision, leaders can transform industries into drivers of equitable and sustainable development
India solidifies its position on the global stage and its leaders have an unparalleled opportunity to redefine the benchmarks for responsible growth. Ethical leadership will be the foundation upon which enduring legacies are built legacies that balance profitability with purpose, growth with integrity, and innovation with inclusion
In the Indian business scene, impactful leadership is gradually proving to be the mainstay of sustainable success With industries grappling with climate change, economic volatility, and digital disruption, leaders are now tasked with balancing growth objectives while safeguarding the environment and society. Indian CXOs are leading this transformation, redefining what leadership means in a sustainability-driven era
Sustainability
TheNewBusinessMandate
Sustainability is a business imperative. 70% of Indian CEOs have incorporated environmental, social, and governance (ESG) factors into their corporate strategies The Securities and Exchange Board of India (SEBI) has also mandated the top 1,000 listed companies to provide Business Responsibility and Sustainability Reports (BRSR), reflecting the increasing focus on sustainable operations.
For example, Mahindra & Mahindra has committed to becoming carbon neutral by 2040. The company’s pioneering efforts include sustainable farming initiatives and energy-efficient manufacturing practices, demonstrating how impactful leadership can set the tone for industry-wide change.
Innovation is a driver of sustainable leadership. Tata Consultancy Services (TCS) has developed AI-driven solutions to optimize energy consumption in data centers, reducing their carbon footprint. Similarly, Infosys became the first Indian IT company to achieve carbon neutrality in 2020, leveraging renewable energy sources and green building practices to lead the way.
These innovations are not just environmentally beneficial but also enhance operational efficiency, proving that sustainability and profitability can go hand in hand Leaders who prioritize such innovations ensure long-term resilience and competitiveness
Indian businesses are rethinking supply chain strategies to embed sustainability. Reliance Industries, under the leadership of Mukesh Ambani, has invested significantly in green hydrogen projects, aiming to make India a global hub for clean energy This shift is part of the company’s broader vision to reduce dependency on fossil fuels and transition to a circular economy
Moreover, the Indian textile industry, responsible for 2% of global greenhouse gas emissions, is adopting sustainable practices Arvind Limited, a leading textile manufacturer, has implemented water recycling systems that save over 2 billion liters of water annually Such initiatives underline the role of leadership in fostering eco-friendly supply chains that address global environmental challenges
Impactful leadership extends beyond corporate policies to include employee empowerment. Wipro Sustainability Champions Program encourages employees to contribute ideas for reducing the company’s environmental impact. This initiative has led to innovative projects such as waste segregation systems and energyefficient lighting solutions across campuses.
A study revealed that companies with active employee engagement in sustainability initiatives report a 20% higher retention rate. By fostering a culture of shared responsibility, leaders can drive meaningful change while building a motivated and loyal workforce
Sustainability challenges are too vast for any single organization to tackle alone Collaboration between industries, governments, and nonprofits is essential. The Indian government’s National Electric Mobility Mission Plan (NEMMP) aims to achieve 30% electric vehicle penetration by 2030. Leading automakers like Tata Motors and Hero Electric are collaborating with policymakers to achieve these ambitious targets.
Furthermore, partnerships between tech companies and renewable energy providers are accelerating the adoption of green energy solutions For example, Amazon India partnered with Greenko to set up renewable energy projects, showcasing how collaborative leadership can amplify impact
The journey toward sustainability is not without challenges Economic pressures, regulatory uncertainties, and resistance to change can hinder progress. Adaptive
leadership, characterized by flexibility and resilience, is critical in overcoming these obstacles.
To ensure accountability, leaders must rely on data-driven insights to measure and communicate their sustainability impact Companies like ITC Limited have adopted the Triple Bottom Line (TBL) approach, focusing on people, planet, and profit ITC’s e-Choupal initiative has empowered 4 million farmers across 35,000 villages, enhancing livelihoods while promoting sustainable agricultural practices
Similarly, Larsen & Toubro (L&T) publishes an annual Sustainability Report, detailing its progress in areas like carbon emissions reduction and water conservation. Transparent reporting builds stakeholder trust and sets benchmarks for the industry
Technology is a game-changer in the pursuit of sustainability. Blockchain is being used to improve supply chain transparency, while IoT devices enable real-time monitoring of energy usage. Indian startups like StaTwig are leveraging blockchain to ensure the integrity of vaccine supply chains, reducing wastage and improving healthcare outcomes.
Meanwhile, the renewable energy sector is witnessing a tech-driven revolution. Adani Green Energy Limited is deploying advanced solar tracking systems to maximize energy output, aligning with India’s commitment to achieving 500 GW of renewable energy capacity by 2030
As we look to the future, several trends are shaping the trajectory of sustainable leadership in India:
Beyond sustainability, leaders are exploring regenerative practices that restore ecosystems. For example, JSW Steel has initiated afforestation projects that have resulted in over 1 million trees being planted near its manufacturing units.
Companies are transitioning from linear to circular economies, focusing on recycling and resource optimization Ultratech Cement uses industrial waste as raw material, exemplifying this shift.
ESG-focused investments in India are expected to reach $30 billion by 2026, reflecting growing investor demand for sustainable business practices.
Impactful leadership is the linchpin of India’s journey toward sustainable success By embracing innovation, empowering employees, fostering collaboration, and leveraging technology, Indian CXOs are not only driving business growth but also addressing critical environmental and social challenges. As global expectations for sustainable practices rise, the onus is on leaders to navigate complexities with vision and adaptability.
Hence, sustainability is not just a goal; it is a continuous journey. Leaders who commit to this path will secure the future of their organizations, while contributing meaningfully to the well-being of society and the planet.
