ABOUT THE FALL/WINTER 2024
COWICHAN TRIBES COMMUNITY RESOURCE GUIDE
We are excited to share with you the third edition of the Cowichan Tribes Department Guide. Each edition has grown to include additional information, including some resources that are offered through external agencies and partners. As a result, we have opted to update the name to reflect the inclusive nature of the resources provided. We want to make it as easy as possible for Quw’utsun Mustimuhw to find the resources and supports they need. Please keep this Guide until the next edition is available in Spring 2025.
Featured pages:
•Resource at a Glance P. 4-5
•Resource Locations P. 6-7
•Chief & Council P. 8
•Indigenous Policing Services P. 21-22
•Curbside Collection: What Goes Where? P. 26-27
•Quw’utsun Sul-hween (Elders) P. 40-41
•Youth Clinic P. 47
•Helping Hearts Outreach team P. 52-53
•Addictions & Mental Health supports P. 54
•Emergency Contacts: Who to Call P. 60
How is the Community Resource Guide different than the Quw’utsun Newsletter?
•The twice per year community resource guide acts as a reference booklet for where to find ongoing programs and services provided by Cowichan Tribes Departments, as well as some partner organizations. This guide is meant to be kept and referred to regularly to help find the department you need and their contact information.
•The monthly Quw’utsun Newsletter provides updates from our departments regarding upcoming events, workshops, initiatives, new programs, and other news. It is short term information that you can use to keep up to date.
New this edition:
•We are holding a monthly contest to highlight some specific resources included in the Guide! Be sure to enter each month to win!
COWICHAN TRIBES COMMUNITY RESOURCE
GUIDE CONTEST
ENTER TO WIN OUR MONTHLY PRIZE!
Quw’utsun Snuw’uy’ulh (teachings) have been shared throughout the Fall/Winter 2024 edition of the Cowichan Tribes Community Resource Guide. Each month between September and March, find the featured Snuw’uy’ulh to enter to win a prize. There will also be a grand prize drawn from all the entries in April 2025.
Monthly:
Cowichan Tribes Fleece Blanket and a $50 gift card for Save on Foods.
Grand prize:
$250 gift card for Save on Foods
Contest Rules:
•Both Hul’q’umi’num’ and English should be stated on your entry
•One entry per person per month can be submitted between the first and last day of the month
•Only Quw’utsun Mustimuhw (Cowichan members) can enter
•Each entry will also be entered in the Grand prize draw (Will be drawn in April 2025)
How to Enter:
Option 1: Online on our website: https://cowichantribes.com/newsletter Option 2: Enter in person: Reception desk at the Administration Building
Entry Dates:
• September: Enter between Sept 1- 30, 2024 - See p. 4-5
• October: Enter between Oct 1- 31, 2024 - See p. 52-53
• November: Enter between Nov 1- 30, 2024 - See p. 21-22
• December: Enter between Dec 1- 31, 2024 - See p. 26-27
• January: Enter between Jan 1- 31, 2025 - See p. 47
• February: Enter between Feb 1- 28, 2025 - See p. 40-41
•March: Enter between March 1- 31, 2025 - See p. 13
RESOURCES AT A GLANCE
Citizenship & Tobacco Tax (250) 748-3196
membership@cowichantribes.com
5760 Allenby Rd, Duncan, BC V9L 5J1 Treaty (250) 748-3196
5760 Allenby Rd, Duncan, BC V9L 5J1
19
(250) 748-3196
adm.reception@cowichantribes.com
5760 Allenby Rd, Duncan, BC V9L 5J1
INDIGENOUS
(250) 748-5522
LULUMEXUN - LANDS & NATURAL RESOURCES
(236) 800-4023
lands@cowichantribes.com
5762 Allenby Rd, Duncan, BC V9L 5J1
Marine and Natural Resources 3rd floor, 80 Station Street, Duncan, BC V9L 1M4
MINI PITCH
PUBLIC WORKS
748-3196
Allenby Rd, Duncan, BC V9L 5J1
748-3196
Allenby Rd, Duncan, BC V9L 5J1
(778) 422-2255
5760 Allenby Rd, Duncan, BC V9L 5J1
(250) 715-1022
education@cowichantribes.com education.jurisdiction@cowichantribes.com
5744 Allenby Rd, Duncan, BC V9L 5J1
(250) 748-1831
gymcalendar@cowichantribes.com
5574 River Rd, Duncan, BC V9L 5J1
(778) 422-2255
socialdev@cowichantribes.com
5760 Allenby Rd, Duncan, BC V9L 5J1
(250) 715-3302
shd.maintenance@cowichantribes.com
5742 Allenby Rd, Duncan, BC V9L 5J1
(250) 746-1002
5768 Allenby Rd, Duncan, BC V9L 5J1
Ts’ewulhtun Health Centre (250) 746-6184
5768 Allenby Rd, Duncan, BC V9L 5J1
*Contact for Medical Transportation
Quw’utsun Sul-hween (Elders) (250) 746-6184
5768 Allenby Rd, Duncan, BC V9L 5J1
COWICHAN TRIBES
Hwialusmutul’ Community Health (250) 715-1024 hwialusmutul@cowichantribes.com
5768 Allenby Rd, Duncan, BC V9L 5J1
Ts’ewulhtun Dental Clinic (250) 715-3302 dental@cowichantribes.com
5768 Allenby Rd, Duncan, BC V9L 5J1
Slhexun sun’ts’a’ Primary Care Clinic (250) 715-3322 clinic@cowichantribes.com
121 Ingram St, Duncan, BC V9L 1N8
Kwam’Kwum’Tthun Shqwaluwun Youth Services (250) 746-0607
470 Trans Canada Hwy, Duncan, BC V9L 5J1
Kwun’atsustul Counselling (778) 422-3122
200 Cowichan Way, Duncan BC, V9L 6P4
Ts’ets’uwut Tth’ele’ Mustimuhw Helping Hearts Outreach (250) 732-4326
5768 Allenby Rd, Duncan, BC V9L 5J1
Where to get support
How to respond to an opioid overdose
RESOURCE LOCATIONS
ALLENBY ROAD & RIVER ROAD LOCATIONS
5760 Allenby Rd, Duncan, BC V9L 5J1
Administration Citizenship Finance
Governance
Quw’utsun Employment & Training Treaty
Social Development
5768 Allenby Rd, Duncan, BC V9L 5J1
Ts’ewulhtun Health Centre
Hwialusmutul’ Community Health
Ts’ewulhtun Dental Clinic
Medical Transportation
5768 Allenby Rd, Duncan, BC V9L 5J1
Stsi’elh Stuhw tu Smun’eem
5768 Allenby Rd, Duncan, BC V9L 5J1
Quw’utsun Sul-hween (Elders)
5762 Allenby Rd, Duncan, BC V9L 5J1
Lulumexun - Lands & Natural Resources
5744 Allenby Rd, Duncan, BC V9L 5J1
Quw’utsun Syuw’entst Lelum - Culture & Education
Communications
208-435 Trunk Rd, Duncan, BC V9L 2P4
Cowichan River Hatchery 2380 Hatchery Rd, Duncan BC V9L 3Y2
Emergency Services
7233 Trans-Canada Hwy, Duncan, BC V9L 6B1
Human Resources
208-435 Trunk Rd, Duncan, BC V9L 2P4
5742 Allenby Rd, Duncan, BC V9L 5J1
Sustainable Housing Public Works: Capital Projects and Operations & Maintenance
5588 River Rd, Duncan, BC V9L 6V9
Le’lum’uy’lh Daycare
5594 River Rd, Duncan, BC V9L 6V9
Yuthuy’thut Adult Training Centre
Quw’utsun Hu Yi’xwule’ Skwoulew’t-hw’
5574 River Rd, Duncan, BC V9L 5J1
Si’em Lelum Gymnasium & Dining Hall
COMPOUND
SITE LOCATIONS
Kwun’atsustul Counselling
200 Cowichan Way, Duncan BC, V9L 6P4
Lulumexun - The S-hwuhwa’us Thi’lut Kw’atl’kwa (Thunderbird Protecting the Ocean)
303A - 80 Station Street, Duncan, BC V9L 1M4
Lulumexun - Natural Resources 305A - 80 Station Street, Duncan, BC V9L 1M4
Indigenous Policing Services Duncan/Village Green Mall Unit 11-180 Central Rd
Kwam’Kwum’Tthun Shqwaluwun Youth Services
470 Trans Canada Hwy, Duncan, BC V9L 5J1
Prevention Office 5838 Trans Canada Hwy - Unit 1
Slhexun sun’ts’a’ Primary Care Clinic 121 Ingram St, Duncan, BC V9L 1N8
Quw’utsun Sul-hween (Elders)
Lulumexun
Ts’ewulhtun Health Centre
Hwialusmutul’ Community Health
Ts’ewulhtun Dental Clinic
Medical Transportation
Administration Citizenship Finance Governance
Quw’utsun Employment & Training Treaty Social Development
Quw’utsun Syuw’entst Lelum Culture & Education
Sustainable Housing Public Works: Capital Projects and Operations & Maintenance
Yuthuy’thut Adult Training Centre Quw’utsun Hu Yi’xwule’ Skwoulew’t-hw’
Le’lum’uy’lh Daycare
Si’em Lelum Gymnasium & Dining Hall
Mini Pitch
Bus Compound
CHIEF & COUNCIL
Back Row Left to Right (standing)
Q’isulestse Howard George, Tasha Brooks, Swutth’tus Calvin Swustus Jr., Sulqw’tenatunaat Jen Charlie, Sulsulxumaat Chief Cindy Daniels (middle), Xul Troy Elliott, Xatl’ustun-tunaat Amanda Sylvester, Swutth’tus Calvin Swustus Sr., Yu Kwiliye’ Terri Allen.
Front Row Left to Right (seated)
Queletstunaat Audrey George, Looxèltunaat Francine Alphonse, Qwulti’stunaat Debra-Ann Toporowski, Yulkwetse’ Christopher Alphonse.
CHIEF & COUNCIL BOARDS AND COMMITTEE ASSIGNMENTS
Chief Cindy Daniels-Sulsulxumaat sits on all Council Boards and Committees. The numbered companies are not committees and do not meet. They are companies holding assets for Cowichan Tribes. The Councillors are shareholders on behalf of the Nation. Most numbered company business will be managed with one meeting a year if necessary.
Terri Allen
Costa Canna
Workforce and Development Committee
(previously Human Resources Committee)
Land Investigation Committee
Education Committee
Governance, Policy and Law Committee
Francine Alphonse
Khowutzun Development Corporation
City of Duncan/North Cowichan/CVRD
Cowichan Bay Planning Committee
Health Advisory Committee
Natural Resources Committee (previously Fishing Committee)
Cowichan Tribes Treaty Committee
Youth and Rec Committee
0942071 (Dike) 0944623 (Gravel)
Jennifer Charlie
Village Green Mall-Cowichan Mini Mall Ltd.
Workforce and Development Committee (previously Human Resources Committee)
Citizenship Committee
Housing Committee
Governance Policy and Law Committee
0942071 (Dike)
Christopher Alphonse
Mustimuhw Information Solutions Inc.
Cowichan Watershed Board
Finance & Audit Committee
Housing Committee
Tumuhw’ Committee
Land Investigation Committee
Cowichan Tribes Treaty Committee
Cowichan Nation Alliance
Education Committee
Youth and Rec Committee
Governance Policy and Law Committee
0990409 BC Ltd.
0942071 (Dike) 0944623 (Gravel)
Tasha Brooks
Khowutzun Development Corporation
Duncan – Chamber of Commerce
Workforce and Development Committee (previously Human Resource Committee)
Finance & Audit Committee
Education Committee
Troy Elliott
Citizenship Committee
Tumuhw’ Committee (alternate)
Cowichan Tribes Treaty Committee
Cowichan Nation Alliance
Education Committee
Natural Resources Committee (formerly Fishing Committee)
0990409 BC Ltd. 0942071 (Dike) 0944623 (Gravel)
Audrey George
Land Investigation Committee
Elder’s Advisory Committee
Finance & Audit Committee
Khowutzun Development LLP
Quw’utsun Kw’atl’kwa Fisheries Society 0626875 (Nursery Lands)
Calvin Swustus Jr
Khowutzun Gaming Corporation
Cowichan Tribes Treaty Committee
Cowichan Nation Alliance
Cowichan Core Recreation
0942071 (Dike) 0944623 (Gravel)
Amanda Sylvester
Citizenship Committee
Youth and Rec Committee
Khowutzun Development LLP 0990409 BC Ltd.
Howie George
Khowutzun Development Corporation
Cowichan Nation Alliance
Calvin Swustus Sr.
Khowutzun Development Corporation
Khowutzun Gaming Corporation
Island Corridor Foundation
Cowichan Watershed Board
Cowichan Public Art Gallery Board
Workforce and Development Committee (previously Human Resources Committee)
Finance & Audit Committee
Health Advisory Committee
Tumuhw’ Committee
Land Investigation Committee
Cowichan Tribes Treaty Committee
Cowichan Nation Alliance
HTG Board of Directors (alternate)
Education Committee
Elder’s Advisory Committee
Governance Policy and Law Committee
Costa Canna 0942071 (Dike) 0944623 (Gravel)
Debra Toporowski
Khowutzun Gaming Corporation
Mustimuhw Information Solutions Inc.
Duncan – Chamber of Commerce
Health Advisory Committee
Tumuhw’ Committee
Natural Resources Committee (previously Fishing Committee)
INDEPENDENT BOARDS
Stsi’elh Stuhw’ew’t-hw tun Smun’eem Board of Directors
Cowichan Tribes Chief and Council have delegated governance and fiduciary oversight of Stis’elh Stuhw tu Smun’eem to the Board of Directors. The purpose of the Stsi’elh Stuhw’ew’t-hw tun Smun’eem is to oversee the administration and implementation of Snuw’uy’ulhtst tu Quw’utsun Mustimuhw u’ tu Shhw’a’luqwa’a’ i’ Smun’eem (The Laws of the Cowichan people for Families and Children)
The role of the Board is to:
•Provide strategic direction and fiduciary oversight
•Follow a policy-governance model
•Develop and approve performance targets, annual budget, and funding guidelines and decisions alongside the CEO, and policy at a high level
•Act in the best interests of Stis’elh Stuhw tu Smun’eem in order to achieve the mandate delegated by Chief and Council; that is the fundamental obligation of the Board
Stsi’elh Stuhw’ew’t-hw tun Smun’eem Directors:
•Stuart Pagaduan
•Albie Charlie
•Jonathan Joe
•Mal Joe
•Emily Salmon
•Clarissa Peter
•Mike Alpine
•Diana Elliott, and
•Kaitlyn Atleo
Contact: (250) 746-1002
Cowichan Tribes Complaints and Appeals Board
The Cowichan Tribes Complaints and Appeals Board was formed in 2024 following the process set out in section 10 of the Cowichan Tribes Custom Election Code passed in October 2023.
The Board is responsible for receiving and investigating:
1. Election process appeals, and
2. Complaints made against a Chief or Councillor, including questions related to breaching the Oath of Office
Current Board (2024-2028)
•Si’nahtun Wayne Paige Sr.
•Hun’tsuw’iiyus Ernie Elliott
•Emily Salmon
•Brian Thom
If you have an appeal about an election, or a want to make a petition to remove a councillor or chief, please have a look at our Board’s process, and then contact us.
Contact the Complaints and Appeals Board here: contactus@quwutsunappeals.ca
To learn more, please visit the Complaints & Appeals Board Website: https://www.quwutsunappeals.ca
ADMINISTRATION
THE CHIEF ADMINISTRATIVE OFFICER (CAO) IS RESPONSIBLE FOR:
The strategic priorities of all Cowichan Tribes departments and programs
Chief and Council directives
Applicable legislation and policies
Ensuring fiscal and operational accountability
The supervision of the Operational Leadership Team to ensure efficient and effective service delivery to the Cowichan community in a manner that is consistent with organizational and community culture
The CAO oversees the organizational structure, provides leadership on strategic issues affecting the organization, and presents findings, options, and recommendations to the Chief and Council, select committees, and department directors
The CAO also represents Cowichan Tribes and maintains effective relationships with government and private agencies, various stakeholders and partners, and Cowichan citizens
The CAO is supported by the Administration Team, including the Deputy CAO, Director of Governance, Council Administrator, Office Manager, Executive Assistants, and Clerks
Cowichan Tribes Administration is led by the Chief Administrative Officer, who oversees employees and Band operations.
GOVERNANCE, PROJECT MANAGEMENT & ADMINISTRATIVE SUPPORT
The Administration team provides governance, project management and administrative support for Chief & Council and the Chief Administrative Officer. Administration also provides support to Cowichan Tribes departments on a variety of projects and initiatives, as needed.
RECORDS AND INFORMATION MANAGEMENT
The Records and Information Management team works to ensure Cowichan Tribes current and historical Council records are archived in a manner that supports our governance, jurisdiction, and legal needs. These records are being digitized and stored in a searchable repository.
CONTACT INFORMATION
5760 Allenby Rd, Duncan, BC V9L 5J1 (250) 748-3196
COMMUNICATIONS
WHAT WE DO
The Communications department supports Cowichan Tribes overarching goals and is responsible for achieving internal and external communications objectives, including the effective dissemination of information and support for community and employee engagement. The Communications Department works closely with departments across Cowichan Tribes to share information regarding organizational and departmental programming, services, initiatives, and events with Quw’utsun Mustimuhw, employees, partners, and stakeholders. Team members also provide communications and event advice and support to Cowichan Tribes leadership and staff.
OUR RESPONSIBILITIES
Communications strategy and planning, brand, and reputation management
Managing our website and social media, including Facebook, LinkedIn and YouTube
Producing monthly print and digital editions of the Quw’utsun Newsletter and the bi-annual (Fall and Spring) Community Resource Guide.
Managing and promoting the Cowichan Tribes
Communications App, a new tool to assist our community members with staying up to date on all the latest information and events
Crisis, emergency, and extreme weather communications support
Overseeing media relations, including writing and distributing news releases, responding to media inquiries
Developing marketing and promotional materials for key events and initiatives
Providing support for employee communications
Providing event coordination support to departments
COWICHAN RIVER HATCHERY
WHAT WE DO
Started in 1977, the Cowichan Fish Hatchery is a Salmonid Enhancement facility operated by Cowichan Tribes under contract to Fisheries and Oceans Canada. The primary goal of the Hatchery is to sustain the wild salmon stock in the Cowichan River system through a combination of broad stock and salvage strategies.
The facility has a capacity for 1.5 million eggs but is limited by water availability (the facility uses ground water only) and returning stocks. The annual harvest quota is determined by Fisheries and Oceans Canada and is currently set at 635,000 eggs.
WHAT WE DO
EMERGENCY SERVICES
The purpose of the Cowichan Tribes Emergency Services Department is to protect lives, property, and the environment. Our vision is to reduce risks through prevention, public education, and preparedness activities and to be ready to respond to all types of natural disasters and emergency events.
We have recently been connected to the local 9-1-1 system so that we can be aware of and provide support for emergencies on Cowichan Tribes lands and waters.
PROGRAMS & SERVICES
Develop and maintain a community emergency plan
Work with agencies to identify risks to the community and take steps to mitigate risks by implementing proactive risk management activities
Promote fire safety and coordinate wildfire response
Prepare for and respond to community flood emergencies
Coordinate Emergency Operations Centres and front line emergency responders
Spill Response Program: Though funding from the Canadian Coast Guard (CCG) and other organizations, the Emergency Services Department is working to increase spill monitoring and protections for the marine areas in Cowichan territory
Emergency Support Services Program: Through funding from Emergency Management BC, the Emergency Support Services (ESS) program is a volunteer based program aimed at community supporting community. The funds allow for 72 hours of emergency support for community members in the event of a declared emergency. If you are interested in learning how you can volunteer, please contact our office
FINANCE
WHAT WE DO
Our department provides financial administrative support for the organization and the economic development entities of Cowichan Tribes.
PAYMENTS
Cowichan Tribes encourages citizens to receive payments via Electronic Funds Transfer (EFT). This includes social assistance, post-secondary living allowance, K-12 attendance allowance, child and family caregiver payments, lease distribution, meeting honorarium, yearly tobacco tax, and any other payments from Cowichan Tribes.
If your banking information has changed, please send updated banking information to directdeposit@cowichantribes.com.
If you are making payments to Cowichan Tribes (i.e., monthly housing rent), we encourage citizens to pay through email money transfer and online bill payments through your financial institution. Email money transfer can be sent to directdeposit@cowichantribes.com. Please indicate the nature of the payment in the subject line. No password is required as auto deposit is set up for the account.
CONTACT INFORMATION
COWICHAN TRIBES SUL-HWEEN HOME AND CONTENTS INSURANCE PROGRAM
This program provides property insurance for Cowichan Tribes Elders so that you can protect your home and/ or belongings. It is a benefit that is paid for by the Elders Tobacco Tax program for Cowichan members who are 60+ years of age and within Canada. For those who own your home within Canada, on or off reserve, you can receive coverage for building insurance (to a maximum of $500,000) and contents insurance (to a maximum of $78,000). If you are renting, you can receive content insurance (max $78,000).
What does it cover?
Building Coverage protects your home against the risk of fire, windstorm, water damage, and sewer back up Contents Coverage protects your Personal Property from the same risks up to $78,000 Provides extra living expenses up to $10,000 if you have to stay out of your home while it is being repaired.
What is not covered?
Flood insurance and earthquake insurance are not covered under the Elder’s insurance policy. If you require these insurances, please obtain your own home insurance policy, and submit for reimbursement to a maximum of $750 annually.
Who to Contact about the program?
For any questions related to the Elder’s Insurance Program or to make a claim, contact Finance at finance@cowichantribes.com or call (250) 748-3196
Am I able to get my own coverage?
If you prefer, you can also be reimbursed for your own coverage to a maximum of $750 annually. To do this, please submit a copy of your home insurance policy, and proof of payment (invoice showing paid, receipt, etc.) to finance@cowichantribes.com.
GOVERNANCE
WHAT WE DO
The Cowichan Tribes Governance Department is responsible for overseeing governance initiatives and providing advice and support to the CAO in the development and implementation of policies, laws, regulations, band council resolutions, and memorandums of understandings to ensure legal compliance in accordance with Cowichan Tribes strategic plan and organizational policies and procedures.
Cowichan Tribes’ Citizenship, Treaty, and Council Administration teams now fall under the Governance umbrella.
LAWS CURRENTLY UNDER DEVELOPMENT
Education Law
Laws under Quw’utsun Tumuhw
Cannabis Law
Governance Policy
Cowichan Tribes Constitution (2025)
RECENT LAWS
Outdoor Burning Law - 2024
Snuw’uy’ulhtst tu Quw’utsun Mustimuhw u’ tu Shhw’a’luqw’a’ i’ Smun’eem – The Laws of the Cowichan People for Families and Children - 2023
Custom Election Law - 2023
Shtunni’s tu Hwulmuhw Code - Citizenship Code - 2022
Quw’utsun Tumuhw (Land Code) - 2019
Visit: https://cowichantribes.com/laws
COWICHAN TRIBES COUNCIL ADMINISTRATION
A Council and Community Meeting Attendance Policy has been implemented.
Cowichan Citizens are able to attend Council meetings in person and virtually as observers.
Council meetings are held in Council Chambers on the second and fourth Tuesday of each month, except in August and during the annual Christmas closure.
To register to attend as an observer, please contact the Council Administration team.
To appear before Council on a specific matter, a council agenda item request must be submitted at least one week in advance. Please contact cair@cowichantribes.com for more information.
748-3196
CITIZENSHIP & TOBACCO TAX
CITIZENSHIP, VITAL STATISTICS AND POPULATION RECORDS
In 1986, Cowichan Tribes became a Section 10 Band. This change gave us the jurisdiction to create the Cowichan Tribes Membership Rules and maintain all Cowichan vital statistics records. Prior to 1986, this was done by Indigenous Services Canada (ISC).
In June 2022, Cowichan citizens voted and approved the Shtunni’s Tu Hwulmuhw - Citizenship Code. The creation and implementation of this new law is a great accomplishment for our nation.
One department staff member is certified with ISC as an Indian Registry Administrator (IRA). The IRA maintains vital statistics services which include births, deaths, marriages, divorces, legal change of names, adoptions, and other miscellaneous amendments. Please be sure to contact us with any changes so we can update our records!
CITIZENSHIP APPLICATIONS
The Family Historian works closely with new applicants, reviewing and verifying citizenship applications and family lineage as part of the application process.
CITIZENSHIP COMMITTEE
The department holds quarterly Citizenship Committee meetings. The committee consists of two Sul-hween representatives, two youth representatives, two Bill C-31 representatives, two community representatives, and three Council representatives. This committee reviews incoming citizenship applications in accordance with the Cowichan Tribes Citizenship Rules.
POPULATION AT A GLANCE - TOTAL 5,534
STATUS AND OTHER SERVICES
The department provides other services including: in-house Certificate of Indian Status cards, Secured Certificate of Indian Status applications, status registration applications, transfer applications, and oversight of over 7,000 active and inactive files.
TOBACCO TAX DISTRIBUTION
The Tobacco Tax Distribution is an annual monetary distribution to citizens that is 37.5% of the total revenues of the Tobacco Tax monies. The yearly total is divided by the amount of registered Cowichan citizens, thus giving that year’s per person distribution amount. For more information visit: https://cowichantribes.com/member-services/ tobacco-tax
5760 Allenby Rd, Duncan, BC V9L 5J1 (250) 748-3196
TREATY
WHAT WE DO
The Cowichan Tribes Treaty Department was initially formed solely to negotiate a comprehensive treaty through the BC Treaty Process. However, it has expanded its role to work alongside other departments in addressing Aboriginal rights and title issues within our traditional territory.
PROGRAMS
HUL’QUMI’NUM’ TREATY GROUP TREATY NEGOTIATIONS
Under the umbrella of the Hul’qumi’num’ Treaty Group (HTG), Cowichan Tribes along with Penelakut Tribe, Halalt First Nation, Lyackson First Nation and Ts’uubaa-asatx First Nation (formerly Lake Cowichan
Nation) continue treaty negotiations with British Columbia (BC) and Canada. In 2019, we entered into Stage 5 (Final Agreement) negotiations of a six-stage process. However, we have a significant amount of work to do before concluding a comprehensive agreement as we do not have agreement with BC and Canada on some very important issues. While Cowichan Tribes has made substantial progress in taking back our inherent jurisdiction to govern our members and our territory, we do not yet have an internal governance structure with the capacity to implement a treaty final agreement. Nonetheless, Treaty Department staff continue to negotiate land transfers, incremental benefit agreements, and are working on other reconciliation initiatives.
COLLABORATION WITH COWICHAN TRIBES DEPARTMENTS
Treaty Department staff work closely with the Cowichan Tribes Lulumexun Department to provide expertise and technical support on governance initiatives, as well as advancing shared decision-making and increased jurisdiction within our traditional territory. We also collaborate with other departments on governance initiatives.
COWICHAN TRIBES HISTORICAL DATABASE
The Cowichan Treaty Department is working on updating a database with over 1,800 documents that have been scanned and saved. Preservation and protection of Cowichan’s oral and written history is of the utmost importance to our Sul-hween and leadership. Once digitized and preserved, these materials will be part of a Cowichan Tribes historical archive and library for use by community and future generations.
TECHNICAL SUPPORT TO THE QUW’UTSUN NATION ALLIANCE
The Cowichan Tribes Treaty Department, at the direction of Chief and Council, has supported Cowichan Tribes’ participation in a historical Quw’utsun Nation claim to lands (Aboriginal title) and rights on the Fraser River at the village of Tl’uqtinus. This court case was precipitated by the government of Canada and BC’s refusal to recognize Quw’utsun rights and title in the area. Cowichan Tribes is a plaintiff in the case alongside the other historic Quw’utsun Nation communities of Stz’uminus First Nation, Penelakut Tribe and Halalt First Nation.
We also work at a technical level with the Quw’utsun Nation member communities in advancing rights and title issues within our traditional territory, including on Vancouver Island, the southern Gulf Islands, and the marine territory.
5760 Allenby Rd, Duncan, BC V9L 5J1 (250) 748-3196
Cowichan Tribes, Lyackson First Nation, and Province of BC Interim Treaty Agreement Signing - May 11, 2024
HUMAN RESOURCES
WHAT WE DO
The Human Resources (HR) department is responsible for attracting and retaining a skilled professional workforce for Cowichan Tribes, and ensuring a safe and healthy workplace for over 375 employees.
With 18 different departments and program areas, there are a variety of job opportunities at Cowichan Tribes.
Current employment opportunities, including on-call positions, are posted on our website: https://cowichantribes.com/employmentopportunities
Applications and questions about employment at Cowichan Tribes can be sent to: resume@cowichantribes.com.
Apply to Cowichan Tribes
Where do I find job postings?
Places to look:
How-to Guide www.cowichantribes.com on our Employment Opportunities page
Cowichan Tribes on Facebook
Cowichan Tribes on LinkedIn
How do I apply?
Things to remember:
Please include the reference number in your application
Apply before the deadline (check the posting for info)
Apply via email to resume@cowichantribes.com or in-person at 435 Trunk Rd, unit #208
How long will this take?
Things to consider:
Postings are up for 2-4 weeks
Expect at least 1-2 weeks for screening resumes
Time for scheduling interviews
The website is updated to show where we are in the process
What about the interview?
What to expect:
Interviews are done virtually using a laptop, tablet, or cell phone
If you don’t have a laptop, tablet or cell phone, you can use ours. Just let us know before your interview! 2 (or more) people will interview you
Interviews take 30 minutes - 1 hour
Interviews may have a “written component”
What happens next?
If you get the job:
You’ll need your Criminal Record
Check - we will reimburse you! Your Supervisor/Manager and HR Department are there to help
If you don’t get the job, keep checking the website for opportunities and apply again!
INDIGENOUS POLICING SERVICES (IPS)
WHAT WE DO
Indigenous Policing Service (IPS) units are specialized RCMP units dedicated to ensuring Indigenous communities receive community policing services that are culturally sensitive and responsive to the specific needs of a designated Indigenous community. Each First Nation makes its own policing arrangements by creating agreements between the provincial and federal governments, and the community (Community Tripartite Agreements). As a result, Indigenous communities have greater control over the delivery and management of policing services. IPS units coordinate with designated band delegates to create priorities to meet the unique needs of that Nation (i.e., Cultural community events and engagement, enforcement on substance misuse on band lands, education and information sharing on community safety, truth and reconciliation projects, etc.). These officers provide enhanced services intended to improve the level of policing services normally provided by RCMP and spend 100 per cent of their time on policing the needs of Indigenous communities.
The North Cowichan Duncan RCMP Indigenous Policing Services Unit is comprised of four dedicated officers who are focused on:
• Supporting crime prevention, intervention, and enforcement initiatives as outlined in agreements between Cowichan Tribes, Canada, and BC
• Trust/relationship building with Quw’utsun Mustimuhw
• Attempting to prevent and reduce youth involvement in crime as victims and offenders
• Community safety initiatives (both on and off reserve)
• Truth and reconciliation efforts
• Recruiting
• Supporting operational readiness within the RCMP for major emergencies or disasters
Duncan/Village Green Mall Unit 11-180 Central Rd (250) 748-5522 (Non-emergency RCMP line but can transfer callers to IPS)
HOURS OF OPERATION
Tuesday - Friday 8:00am - 6:00pm
PROGRAMS & SERVICES
The BC RCMP works actively throughout 200 plus Indigenous communities to develop, implement, and support initiatives and programs that ultimately contribute to safer and healthier communities. For example:
Drug awareness presentations
Cyber safety/bullying
Recruitment efforts
Elder abuse awareness
Road safety
WHO TO CALL*
Call 911 (RCMP)
Emergency Events happening NOW
i.e., imminent threat to personal or public safety, assault occurring, weapons complaints, missing person, theft occurring
Call (250) 748-5522 (RCMP non-emergency line)
Non-emergency events happening now or in the past
i.e., noise complaints, traffic complaints, graffiti, theft that occurred – no further threat to safety
Report a crime after it has occurred, report suspicious/illegal activities
RCMP Online Crime Reporting: https://ocre-sielc.rcmp-grc. gc.ca/bc/en
Call (250) 748-5522 and ask for IPS
Quw’utsun Community safety issues that are ongoing or in the past
i.e., concerns around drug houses on the reserve, safety concerns on the reserve, safety concerns within one’s home, ongoing issues within community
Quw’utsun Mustimuhw can also come by our office to speak with us in person.
*Reporting emergency and non-emergency events is very important. Files and records regarding unlawful activities support our ability to take actions and our work with Cowichan Tribes and citizens to improve community safety.
*Please note, since IPS are RCMP officers, they can be deployed to any situation depending upon need within the RCMP detachment.
Please contact IPS regarding opportunities to attend and present at Quw’utsun community events.
Enter between Nov 1-30, 2024 Ts’its’uw’atul. Nuts’umat kwun’ syaays sh-hwuys kwtho’ mukw’ (Help one another and work together for the good of all)
LULUMEXUN
LANDS & NATURAL RESOURCES
WHAT WE DO
Lulumexun are caregivers and guardians - preserving, reclaiming, and protecting Quw’utsun Tumuhw, waters, and all beings. We keep our territory safe and thriving for future generations.
PROGRAMS & SERVICES
ENVIRONMENT & NATURAL RESOURCES
The Environment and Natural Resources team is responsible for monitoring and managing the health and vitality of Quw’utsun lands, waters and wild/marine life. The team develops and implements strategic plans and management tools for Quw’utsun environmental and natural resources, and works collaboratively with governments, partners, and neighbouring First Nations. The team works to address environmental conditions and events impacting Quw’utsun territory, while integrating Quw’utsun teachings, values, and community input into environmental, natural resource, and land development decision making.
S-HWUHWA’US THI’LUT KW’ATL’KWA
The S-hwuhwa’us Thi’lut Kw’atl’kwa (Thunderbird Protecting the Ocean) program is Cowichan Tribes’ marine stewardship project, run by Lulumexun.
Our program encompasses a wide range of focus areas, from marine management to hands-on monitoring of our marine territory, both by vessel and on foot. Our biologists and marine crew use digital tools to identify, monitor, record, and report disturbances in the marine environment. Through careful observation and regular presence, we collect and analyze data to witness changes and impacts to our marine environment. This includes studying the effects of vessel traffic, industrial activity, and other human influences.
S-hwuhwa’us Thi’lut Kw’atl’kwa is committed to increasing Cowichan Tribes’ presence on the water and beaches in our ancestral marine territory and fulfilling our responsibility to protect and care for Tumuhw and other beings.
ENFORCEMENT
The enforcement team is tasked with protecting and exerting Cowichan Tribes jurisdiction, title, and rights. This work includes monitoring and compliance of community driven laws and bylaws on reserve.
REFERRALS
The referrals team work revolves around the assertion of Cowichan Tribes Rights and Title, and coordinating Cowichan Tribes’ participation in the consultative process with all levels of government and their agencies, as well as industry, non-governmental groups and project developers.
FISHERIES
As guardians, Lulumexun’s Fisheries team monitors and stewards river and marine areas within Quw’utsun territory and enforces fishing laws and guidelines. The fisheries team also plays an important role in harvesting food fish and elk, and educating community on food harvesting and preservation. The Fisheries team liaises with neighbouring nations and jurisdictions on marine related issues and supports marine related economic development opportunities.
LAND MANAGEMENT:
The Land Management team supports, manages, and registers interests on Cowichan lands. The team is responsible for:
• Administering the Quw’utsun Tumuhw.
• Land and marine use planning.
• Specific claims, archaeology, and repatriation.
MINI PITCH
Booking Procedures
The mini pitch is open for use and it can be booked by community members. Please ensure that you follow the procedures below to schedule the mini pitch.
1. Email your scheduling request to: minipitch@cowichantribes.com
Please ensure you include the following information with your request:
Date and times you would like to use the mini pitch
Contact person for the booking Number of users who will be on the mini pitch
2. You will be sent an application to complete. Please ensure you are booking approximately 1 month in advance.
3. Once your application has been submitted and approved, payment for use will be required. This will go toward the costs of operating (lighting) and maintaining the mini pitch.
4. Have fun!!!
PUBLIC WORKS
Public Works is a new department that brings together our Capital Projects and Operations & Maintenance teams. The department is responsible for the oversight and management of a broad range of public facilities and infrastructure services in our community, including, but not limited to, roads and dikes, water and sewer, waste management, capital projects, asset management, procurement, client services, and engineering services. The department will be growing and evolving over the coming months and we look forward to sharing regular updates with Quw’utsun Mustimuhw
OPERATIONS & MAINTENANCE
WHAT WE DO
Cowichan Tribes Operations & Maintenance Department provides quality public works, infrastructure operations, and maintenance services to citizens. Our responsibilities include the Curbside Collection Program, roads, utilities, general infrastructure, and logistics for Cowichan Tribes and citizens.
We also maintain community buildings, grounds, landscapes, and outdoor facilities in a manner that provides a safe, comfortable environment, and positive community experience. We are also proud to deliver the monthly Quw’utsun Newsletter.
LEARN HOW TO RECYCLE MORE EFFICIENTLY
PROGRAMS & SERVICES
Conduct weekly curbside garbage, recycling, and compost pickup. Our monthly collection schedule is available in the Quw’utsun Newsletter and on our website
Maintain all Cowichan Tribes buildings including schools, Si’em Lelum Gym, soccer fields, Kilpahlas Beach, community sewer, water lines, roads and dikes
Operate and maintain lift station buildings on Boys Road and Trestle Road
Coordinate and service fire hydrants
Conduct annual fire extinguisher checks
Bottled Water Delivery
Snow removal
Tree management at community locations
Spring and Fall Clean Up
Help reduce the amount of trash we collect each week. Many items can be recycled or composted. We cannot accept soft plastics like bags and film wrap, glass bottles and jars, styrofoam, or batteries. These items can be taken to a CVRD recycling centre like Bings Creek.
Find out What Goes Where on the following pages
CURBSIDE
PICK UP
Trash collected on Mondays & Thursdays
Bags should be:
Tied closed
Under 40 lbs
Set out before 8:00 am
Limit: 3 trash bags per household
TRASH
RECYCLE
COMPOST
Enter between Dec 1-31, 2024 Hwial’asmut tu tumuhw (Take Care of the Earth)
Film and plastic (plastic wrap, bags, bubble wrap, foils, etc.)
General household items
Paper, newspaper, magazines, envelopes, etc. (no plastic windows in envelopes)
Food, fruits and vegetables (meat goes in the trash)
Metal and cans (rinsed and cleaned, including aluminum foil containers)
Food-soiled cardboard packaging
Napkins and paper towels (no cleaner)
Contact: Operations & Maintenance 5760 Allenby Rd, Duncan, BC V9L 5J1 (236) 800-5071
(compost
utensils)
CAPITAL PROJECTS
WHAT WE DO
The Capital Projects team manages new building and infrastructure development, seeks funding and federal support for projects, and manages ongoing projects until completion. Our team is responsible for infrastructure development, including water and sewer connections, and for construction of new community assets, and renovations of existing community assets.
Additionally we also handle property acquisition and disposition both on and off reserve, service agreements, and lease negotiation. Lastly, capital projects is also responsible for assisting other departments in engineering related to developments or new building construction.
CURRENT AND ONGOING INFRASTRUCTURE PROJECTS
Allenby Road Project with the BC Ministry of Transportation & Infrastructure
Low Pressure Sewer Project Zone 7
Boys Road (Subdivision) Sewer/Water and community improvements
Ts’alha’um Water System (Tzart-lam IR#5
Riverbottom Road)
Miller Road Sewer and Water
Club Road Sewer
Quamichan Road West Sewer
Jack Road Sewer and Water
Ryan Road Water
River Road Stormwater
Asset Management Project
Boys Road Flood Risk Assessment
Quamichan Road Loop
River Road Safety Improvements
Tommy Road Water
Tzouhalem Road Water and Sewer
CURRENT AND ONGOING COMMUNITY DEVELOPMENTS
Band Office Parking Lot and Landscaping Updates
Administration Building Redesign
Youth and Recreation Centre
Health Centre
Koksilah Nursery-Fish Freezer & Community Smokehouse
QS Elementary Expansion
Kilpahlas Beach Master Plan
Administration Building Roof Replacement (2025)
Genoa Farm Treatment Centre
Office Space for Public Works & Emergency services
RECENTLY COMPLETED
YYT/QHS Replacement
Parking Compound
Mini-Pitch Installation
Longhouse Inspections
Low Pressure sewer project zones 1,2,3,4,5-2
CONTACT INFORMATION
QUW’UTSUN EMPLOYMENT & TRAINING
QET PROVIDES HELP WITH
Sponsoring members in upgrading/certificate courses
Tuition fees
Books and supplies
Employment Insurance top up
Work gear (non-seasonal)
Drivers license training and testing to obtain Class
7. Novice and up (for education/employment only, must have Learners License)
Gas card/bus pass (for job search, new employment, and training based on eligibility)
Post-secondary courses (programs one year or less, or a single term; eligibility requirements apply)
Employment assistance services:
• Resume/cover letter
• Fax/photocopying for resume distribution
ELIGIBILITY
Cowichan Tribes member (do not need to be a social assistance client)
15 years and older
Valid Social Insurance Number
Seeking full-time employment / education upgrading (restrictions apply)
Possess photo identification
Permanently live in the area of East Central Vancouver Island to South Vancouver Island (Qualicum to Victoria), including Sooke, Port Renfrew and Lake Cowichan
Seeking a work experience position with a Cowichan Tribes Department
WORK EXPERIENCE & PROGRAMS
QET works with partners to create training, work experience, and summer student employment. For example:
Camp Cowichan
Graveyard clean-up
Longhouse renovation
QCCC Maintenance Worker (work experience)
Education Bus Monitors (work experience)
ALL APPLICATIONS ARE REVIEWED AND SUBJECT TO APPROVAL AS PER POLICY AND GUIDELINES APPROVED BY CHIEF AND COUNCIL ON OCTOBER 8, 2019
WATCH OUR FACEBOOK PAGE FOR OPPORTUNITIES
FOR INDIVIDUALS SEEKING EMPLOYMENT OR TRAINING AND ORGANIZATIONS LOOKING TO PARTNER, PLEASE CONTACT BILL VIKSUSH
Bill Viksush, QET Coordinator
William.Viksush@cowichantribes.com
CONTACT INFORMATION
QUW’UTSUN SYUW’ENTST LELUM CULTURE
& EDUCATION
Quw’utsun Syuw’entst Lelum - Cowichan House of Learning - (QSL) Culture and Education Centre provides education services to citizens and promotes the understanding of Quw’utsun culture and Hul’q’umi’num’ language to the Cowichan community.
EDUCATION JURISDICTION
QSL and our Education Jurisdiction Working Group are leading the return of full education jurisdiction to Cowichan Tribes, including the establishment of a Community Education Authority to operate, administer, and manage our education system for Quw’utsun Mustimuhw. An Education Law is also under development to guide the Community Education Authority’s work.
Cowichan Tribes Education Law will cover teacher and school certification, curriculum development, and graduation requirements. Following a successful ratification vote and adoption by Chief and Council, students attending schools on reserve will no longer be subject to the jurisdiction of the federal government or BC Ministry of Education.
By overseeing our own education system, we can make decisions in the best interest of our children. The education system will be guided by the Qwu’utsun syuw’entst and snuw’uy’ulh as set out in Law and will serve as the basis for how the Quw’utsun education system will operate.
PROGRAMS & SERVICES
LE’LUM’UY’LH DAYCARE
Lelum’uy’lh offers a wide variety of activities and services to the children of Cowichan Tribes members. We have an infant/toddler program, a three year old program, and two full day four year old programs. Lelum’uy’lh is a Head Start program and incorporates the six Head Start components - language and culture, health, nutrition, parent involvement, school readiness and social supports in everything we do. We often work with Clements Centre and Sun Drops Centre to offer additional supports as needed.
5588 River Rd, Duncan, BC V9L 6V9 (250) 746-5966
daycare.reception@cowichantribes.com
QUW’UTSUN SMUN’EEM ELEMENTARY SCHOOL
Quw’utsun Smun’eem (Our Cowichan Children) Elementary School opened the current school in May 2003. At this time Quw’utsun Smun’eem teaches Kindergarten to grade four. Eventually the school will offer grades five through seven.
3121 Glenora Rd, Duncan, BC V9L 6R9 (250) 748-1779
eileen.charlie@cowichantribes.com
QUW’UTSUN HU-YI’XWULE’ SKWOULEW’T-HW’
Quw’utsun Hu-yi’xwule’ welcomes Cowichan Tribes members and status First Nations youth between the ages of 12 and 17 years of age to enroll in our Grade 8 to 12 school program. The core service is a 10-month program that operates from September to June, focusing on building literacy and numeracy skills. We offer academic subjects, along with life skills, art, physical education, and computer classes. Individual and small group sessions with a specialized education teacher are also available. Our small class sizes allow students to receive optimal assistance from our staff.
5594 River Rd, Duncan, BC V9L 6V9 (250) 746-7170
ytt.reception@cowichantribes.com
YUTHUY’THUT ADULT TRAINING CENTRE
Yuthuy’thut Training Program started in 1990 as a stepping stone for adults over 19 to upgrade their education as a step towards further education and employment. Cowichan Tribes members, their extended family, and other status First Nations people are eligible to participate in the program. The core service is a 10-month program that runs from September to June, providing instruction in a variety of academic courses, as well as, daily Hul’q’umi’num’ language, teachings, and culture.
5594 River Rd, Duncan, BC V9L 6V9 (250) 746-7170
ytt.reception@cowichantribes.com
K-12 SUPPORT
Cowichan Students attend a variety of elementary and secondary school with School District #79, various private schools, and our band operated schools. Our Student Advisors provide administrative support to QSL and for the Quw’utusun membership to ensure student success and retention. Their work includes: liaising with School District #79 and providing support in developing LEA’s, student registration and nominal roll tracking, allowance distribution and support for extra-curricular activities that encourage Cowichan students to become more involved in the school’s social activities, athletics, and academia. The Educational Counsellor provides information and advice to students who are on the nominal roll, and in grades 8 through 12. Topics include education planning support, community resources, academic programs and courses, vocational programs, post secondary programs, graduation requirements and much more. Please contact us with any questions or to book an appointment.
5744 Allenby Rd, Duncan, BC V9L 5J1 (250) 715-1022
chris.modeste@cowichantribes.com audrey.best@cowichantribes.com
UNIVERSITY PROGRAMS SUPPORT
Cowichan Tribes places great importance on increasing the participation and success rates of Cowichan Tribes members in post-secondary education and training. It is through education and training that we can support capacity building towards Self-Government. We are committed to financially supporting post-secondary education and training. The Post-Secondary Education & Procedure Guidelines are used to assess the eligibility of students to receive financial assistance to attend accredited post-secondary institutions in an eligible program of study. The policy has been ratified by Chief and Council and applies to all students seeking financial assistance from Cowichan Tribes. The Policy has been designed to be consistent with the Indigenous Services Canada (ISC) National Program Guidelines.
5744 Allenby Rd, Duncan, BC V9L 5J1 (250) 715-1022
post.secondary@cowichantribes.com
STUDENT TRANSPORTATION
A FEW FRIENDLY REMINDERS – FOR OUR STUDENTS
PLEASE REMIND OUR SMUN’EEM OF OUR POLICY AND GUIDELINES WHILE RIDING THE BUS
No eating, drinking on the bus
Students are to remain seated at all times until their bus stop and the bus comes to a complete stop. Students will not extend their bodies outside the window or the aisle on the bus.
Students are to avoid behavior which may divert the driver’s attention from the road. Horse play and foul language will not be tolerated.
Vandalism – Suspension involving vandalism will not be lifted until restitution has been made and payment in full of a minimum repair cost $90.00 payable by parent or guardian.
https://www.facebook.com/CowichanTribesQSLStudentTransportation/
Parents/Guardians of young children (K-3) or children with disabilities must be at the designated bus stops waiting for their child/children 5 minutes prior to scheduled drop off time.
If parents/guardians are not at the bus stop when the child arrives, bus riding privileges will result in suspension for one (1) day.
Instruct students in proper behaviour while waiting for the bus and go over the policies with your child/ children.
Friendly reminder to keep your child/children home when not feeling well.
All students who plan to ride the bus must register with the transportation department each year.
Our staff are committed to providing safe, efficient, and economical student transportation. The safety of the student passengers is a matter of paramount importance, as well as having them arrive at school in a state of mind that is as receptive to the learning process as possible. School bus schedules and passenger conduct rules are available on our website: https://cowichantribes.com/member-services/culture-and-education/student-transportation
The Si’em Lelum Gymnasium has a large 80’ by 120’ gymnasium for rent, and includes two large change rooms with showers. It is available for sporting events, receptions, and large gatherings. For non-sporting events, the floor is protected by mats.
A 30’ by 120’ dining hall is also available for rent, with a large kitchen.
SOCIAL DEVELOPMENT
WHAT WE DO
Social Development provides income assistance to our on-reserve population pending eligibility. We work with our clients to help them gain experience and confidence to enter the workplace. Clients that are deemed “employable” are referred to employment and training programs within Social Development.
THE
TEAM
Social Development Manager
Band Social Development Workers (BSDW)
Intake Worker
Reception
File Clerk
Designated Band Representatives (DBR)
PES Administrative Assistant
INCOME ASSISTANCE
Quw’utsun Employment & Training (QET)
Program Coordinator
Pre Employment Support Program (PES)
Coordinators
PES Program Supervisor
Cultural Facilitators
PROGRAMS & SERVICES
DESIGNATED BAND REPRESENTATIVES (DBRS)
Applicants work with an Intake worker to complete the application and required documents. Then the applicant is referred to a BSDW who assesses the application and documents for eligibility. There are four different categories of income assistance: Employable singles, families and couples, persons with persistent multiple barriers to employment, and persons with disabilities.
Scan QR Code or Click HERE for the Monthly Distribution Dates
PRE-EMPLOYMENT SUPPORTS PROGRAM (PES)
PES accepts referrals from Band social development workers. The PES staff work with clients and help them address barriers. The goal of this program is to move the member forward towards employment through a Mandatory Action Plan (MAP). We provide training opportunities in the client’s main interest area. We also provide work experience opportunities to help clients better understand how to be successful in the workplace. Literacy and numeracy skills play a key role in helping clients to expand their opportunities for employment. The pre-employment readiness program includes: home/work/life balance, problem solving, professionalism in the workplace, and other areas to understand the impact and benefit of working. At this time, we are only working with clients who are on income assistance.
Participate on behalf of Cowichan Tribes child(ren) and youth in all areas of Child Welfare including Cowichan Tribes Advisory Committee Meetings, adoptions, permanency planning, child safety, investigations, guardianship, foster care, providing input and advocacy for youth in high risk situations and for children and youth in care.
Participate and ensure proper cultural planning and supports are part of the child’s plan of care and updated with the child, and including the family for their input.
Participate and support the decision making process with adoption and aging out.
Support all Cowichan Tribes members on/off reserve.
Participate in all family meetings, child, youth interviews, care plan meetings, mediation, as support/ advocate.
CONTACT INFORMATION
SUSTAINABLE HOUSING
WHAT WE DO
The Sustainable Housing Department aims to provide safe, adequate and affordable housing to Quw’utsun community. Our services include managing rental accommodation, adding to the housing stock, and sourcing housing solutions for citizens.
PROGRAMS & SERVICES
PROPERTY MANAGEMENT
Operation, maintenance, and control of band rental units
Rent and arrears collection
Tenant management and compliance
MAINTENANCE
Providing ongoing and preventative maintenance for 182 rental units
Supporting Elder and private homeowners on an emergency health and safety basis
Accessing funding to support major renovation projects in the community
HOUSING APPLICATIONS AND WAITLIST
Lack of available housing is a significant and ongoing concern for our department and community. There are 796 active housing applications representing over 2,214 people.
ADDING TO THE HOUSING STOCK
23 units were added to the housing stock in 2023
Our department continues to source funding and access avenues which support the construction of additional rental units
PRIVATE HOME CONSTRUCTION AND MAJOR RENOVATIONS
Our team is in place to support Certificate of Possession holders who have obtained funding from a financial institution and who wish to build or renovate a home on privately owned CP land.
TRUSTED SERVICE PROVIDERS
Our trusted service providers have experience in the Quw’utsun community and provide respectful, cost-effective services to citizens. Contact our department for a list of providers to support your housing related needs.
STSI’ELH STUHW TU SMUN’EEM
Honouring our Sacred Families and Children Agency (Formerly Lalum’utul’ Smun’eem)
Our Snuy’uy’ulhtst tu Quw’utsun Mustimuhw u’Shhw’aluqwa’ i’ Smun’eem [Laws of the Cowichan People for Families and Children] came into effect on August 1, 2024.
The purpose of our Law is to:
Assert our Nation’s inherent right to self-governance over child and family services. Return our Cowichan Smun’eem to our jurisdiction and our Cowichan family and community. Strengthen families, maintain family unity, and support those in need.
With the passing of our Child and Family Law, there have been many changes:
On June 24, 2024, we signed a Coordination Agreement with the Federal and Provincial Governments. Our new agency name is: Stsi’elh Stuhw tu Smun’eem ~ Honouring our Sacred Families and Children. We no longer have the Lalum’utul’ Smun’eem “Advisory Committee”. Instead, our new Authority: Stsi’elh Stuhw’ew’t-hw tun Smun’eem is governed by a Board of Directors.
Over the next 2 years with our “phased-in approach”, our Law will apply to all Quw’utsun citizens, or those entitled to be Quw’utsun, regardless of residency. Our current service delivery area is Vancouver Island, including the Gulf Islands. Over time, our service delivery area will expand to our citizens in British Columbia and across Canada. What this means is no matter where our citizens reside, eventually they will receive services from Stsi’elh Stuhw tu Smun’eem.
The timing of our phased-in approach will depend on:
The number of our Quw’utsun citizens; Where our citizens reside; and The number of staff we have to serve our citizens
Please contact us for more information regarding our Agency and the services we provide.
*Please be advised that staff email addresses are now: firstname.lastname@stsielhstuhw.com
To view a PDF copy of our Law, please use the QR code or visit our website.
Website:
https://ourchildlaw.cowichantribes.com/law/
TS’EWULHTUN HEALTH CENTRE
Ts’ewulhtun Health Centre promotes a strong and healthy community. In the spirit of cooperation from the wisdom of our Elders, we put into practice traditional and non-traditional ways to achieve emotional, spiritual, mental, and physical well-being.
PROGRAMS
& SERVICES
ADMINISTRATION AND INTEGRATED QUALITY AND SAFETY MANAGEMENT
Our administrative team provides leadership and support to program managers and all Health Centre staff. They guide the Health Centre’s strategic and operational planning, monitor program activities, human resources, budgets, quality and safety, partnership development and reporting to citizens, Chief and Council, and funders.
Provide Reception
Support with MSP Application (Care Card)
Local Medical Transportation
Out of Town Medical Transportation
MEDICAL TRANSPORTATION
WHAT WE DO
Ts’ewulhtun Health Centre now offers Quw’utsun Mustimuhw free medical transportation for health-related appointments (i.e., doctor, physiotherapy, counselling, optometrist, chiropractor, community health nurse, etc).
•In December 2023 Ts’ewulhtun Health Centre submitted a proposal to Island Health for funding to provide Medical Transportation support and service to Status Indians in our catchment area (living in the immediate Duncan area) on or off reserve.
•With this funding Ts’ewulhtun Health Center is able to provide rides to members who need to get mental and physical health appoinments.
LOCAL MEDICAL TRANSPORTATION
Local transportation is provided for members living on or off reserve within catchment. Local physicians are those located within this same catchment. Please give at least two hours’ notice before your appointment to ensure staff can coordinate transport.
OUT-OF-TOWN TRANSPORTATION
Advance notice required
• 1-week for on-Island appoinments
• 2-weeks for off-Island appoinments
We require a referral letter from your doctor outlining the referral, name and address of specialist, the specialist’s specialty (i.e., heart, dental, etc.).
If you are being referred to Vancouver, ask your doctor for a T.A.P. Form. Every BC resident is eligible to access this program which covers ferry cost for vehicle, escort, and patient.
COWICHAN TRIBES CATCHMENT MAP
Cowichan Tribes catchment: The Forest Museum North; Country Grocer South (end of Cowichan Bay Rd) and Riverbottom.
HOURS OF OPERATION
Monday - Friday 8:30am - 4:30pm
CONTACT INFORMATION
Enter between Feb 1-28, 2025 Stsielhstuhw tu Sul-hween (Honour the Elders)
TS’EWULHTUN HEALTH CENTRE
QUW’UTSUN SUL-HWEEN (ELDERS)
WHAT WE DO
We provide numerous programs and services to Elders, including the Elders Kitchen/luncheon, Meals on Wheels, Elders Nursing, Home Support and Personal Care, Day Program Activities, and Transportation.
QUW’UTSUN SUL-HWEEN STAFF SERVICES
Personal Care Workers (PCW) gives support to Elders on-site and in client’s homes, including:
Providing meal prep, personal care (i.e.: dressing and bathing), medication reminders and light housekeeping Submitting Special Needs Requests for eyeglasses, dentures, special medications and foot care
Creating referrals to occupational therapy, Island Health, dietitian, respiratory therapy and communicating with doctors and community partners.
In-house services: taxes, chiropractor, respiratory therapist, audiologist, pharmacist, Elders advocate, Elders committee
Quw’utsun Sul-hween Nurses conduct home visits to update or create Home Care Services Plans.
Quw’utsun Sul-hween Program Drivers provide bus transportation for our bathing program, meals on Wheels delivery, shopping trips, and elders activities.
Island Health Aboriginal Liaison Nurses, Danny Pasichnyk and Kim Viksush are based out of the Cowichan District Hospital from Thursday to Monday 11:00am-7:00pm. Contact Danny at: (250) 727-2030 (ext. 45682), cell: 250-859-8256, email: danny.pasichnyk@islandhealth.ca or contact Kim at: kim.viksush@islandhealth.ca
HOME SUPPORT
Elders’ team members work on-site and in-community at clients’ homes. They support Elders with:
Recovery from illness or surgery
Chronic conditions
Disabilities
End-of-life care
Home support is intended to enhance your care. Our services are not meant to replace your efforts to care for yourself, with the help and support of your family, friends, and community.
Who can Receive Home Support?
Cowichan Tribes’ Home support program is available to Cowichan Elders who reside on the Cowichan Reserve and who meet the requirements. An Elders Nurse will work with you to identify your personal care needs and explore other options to meet those needs prior to starting home support. They will connect you with other services in your area, as needed. If Home Support services are needed, the nurse will develop a plan of care with you.
Services NOT included in Home Support
Home care nursing services are separate from Home Support. Our team does not provide the following services and refers to Island Health for those who require:
Wound care, dressing changes
Intravenous (IV) therapy
Respite care/extended relief visits
Over-night or weekend care
Palliative care
Other items NOT covered by the Elders’ department include:
Supplies otherwise covered by benefits
Wound supplies (i.e., bandages, wraps)
New beds
Reimbursements for medications
Questions? Need an assessment or referral? Call (250) 715-3303.
PROGRAMS & ACTIVITIES
BATH PROGRAM
When: Monday, Tuesday, Thursday & Friday Time: 8:30am - 3:00pm
IN-PERSON LUNCHES
When: Monday - Friday
Time: Dinner bell & prayer at 12:00pm
MEALS ON WHEELS
When: Monday - Friday Time: Delivery starts at 10:00am
SWIMMING CLASSES
When: Tuesdays & Fridays Time: 9:00am - 11:00am
HUL’Q’UMI’NUM’ CLASSES
When: Tuesdays & Thursdays
Time: 10:00am - 11:30am
GOOD FOOD BAG PROGRAM
Our Good Food Bag (GFB) Program provides a variety of fruits and vegetables to Elders for the cost of $15.00 per bag. Cash payments can be made at the Elders Building.
CRAFTS AND PUZZLES
When: Monday - Friday Time:8:30am - 4:30pm
FOOTCARE
When: Wednesdays
Time: 9:00am - 4:00pm
Additional activities, including shopping trips and exercise classes will be announced in the Sul-hween calendar in the monthly Quw’utsun Newsletter.
*WATCH FOR THE GOOD FOOD BAG PROGRAM 2024-2025 DATES IN THE MONTHLY QUW’UTSUN NEWSLETTER
*Please note we DO NOT deliver Good Food Bags. Pick up location is the Elders’ Building.
CONTACT INFORMATION
5768 Allenby Rd, Duncan, BC V9L 5J1 (250) 746-6184
HWIALUSMUTUL’ COMMUNITY HEALTH
“LOOKING
AFTER ONE ANOTHER”
COMMUNITY HEALTH NURSE TEAM
Embodies the spirit of care and wellness offering routine childhood immunizations for children aged 6 months to 6 years, as well as for those in grades 6 and 9.
At our annual Fall clinic, we administer COVID and flu vaccinations for individuals aged 6 months and older. In addition, our Women’s Health services include birth control, pregnancy testing, PAP smears, and new selfswab options. For Sexual Health, we offer testing and treatment for STIs, HIV, Hepatitis, and TB, along with providing sexual health education.
SPEECH AND LANGUAGE
MATERNAL CHILD HEALTH TEAM & FAMILY SPIRIT WORKER
Supports pre and postnatal care. They help to overcome barriers and provide social support and mental well-being. The team also does hospital visits and liaises with outside community groups. They offer teachings and guidance on immunizations, lab tests, and necessary exams needed. Additionally, they host monthly prenatal wellness days to offer connections, support, and gift cards. For postnatal care, the team conducts home visits to support breastfeeding and introduce foods for the baby.
Sharon Kilani is our speech and language pathologist. She sees children up to the age of 5 years old.
WE ARE OPEN MONDAY - FRIDAY 8:30AM - 4:30PM
5768 Allenby Rd, Duncan, BC V9L 5J1
What is the Quw’utsun Preterm Birth Study?
Persistent differences in pregnancy and birth outcomes, such as preterm birth, between Indigenous and non-Indigenous people are linked to the impacts of colonization, such as Indian Residential Schools, and removal of traditional birth practices from communities. Preterm birth is a live birth before 37 weeks of gestation and has long-lasting health impacts on the infant, mother, and their family. There is a growing movement to reclaim birth in Indigenous communities around the world to ensure culturally safe care, promote traditional ways of birthing, and eliminate differences in birth outcomes between Indigenous and non-Indigenous people.
In 2019, Cowichan Tribes launched the Quw’utsun (Cowichan) Preterm Birth Study, a 3-year research study with funding from Vancouver Foundation, to investigate factors driving high rates of preterm birth in the community, in partnership with the BC First Nations Health Authority and Island Health. By using the findings of this research, the vision is to ultimately bring healthy birth back to Quw’utsun.
The Quw’utsun Preterm Birth Study Team
Sul-hween Doreen Peter, Brenda Yuen, Jen Murray, Melainee Sampson
Research Advisory Committee
Maia Thomas, Eugenia Tinoco, Lynsey Johnny, Marnie Elliott, Fairlie Mendoza, Barb Webster, Liz Spry, Joban Dhanoa, Ashley Simpson, Dr. Diane Sawchuck, Dr. Shannon Waters
Scan the QR code for our website or click here
WATER QUALITY AND TESTING
Our team is hard at work testing the water supply to ensure safe water for our community. For concerns with your water, please connect with one of our Community Health Representatives (CHRs):
Anita Seymour at: (250) 732-2613
Keshia Clark at: (250) 732-4238
WHAT WE DO
Our family-oriented team is here to welcome you, listen to your concerns, and respect your privacy and confidentiality.
Our dental clinic offers dental public health services and provides education, prevention, and restorative care to community members of all ages. We provide dental information to caregivers and expectant parents to help their children build and maintain healthy smiles. Promoting healthy gums and teeth contributes to overall good health.
DENTAL APPOINTMENTS
You can contact us to book an appointment. We also welcome walk-in appointments and emergencies.
THE TEAM
Dentists: Dr. “Ebby” Boaz and Dr. Eugene Tang
Certified Dental Assistant/COHI Aide: Saffron Joe
If you are unable to make it to your scheduled appointment or are not feeling well, please contact us as soon as possible so we can reschedule your appointment. 5768 Allenby Rd, Duncan, BC V9L 5J1 (250) 715-3305
MISSION STATEMENT
To empower community members to take care of their own dental health, by providing education, prevention, and
SERVICES & PROGRAMS
Dental exams & X-rays
Cleanings
Fillings and root canals
Crowns and bridges
Tooth removal
Dentures/partials
Night guards
Oral hygiene instruction
Nutritional and tobacco counselling
Outreach/presentations
Velscope screenings
Bone grafting & implants* (fee for materials)
*Some treatment may require a referral to local specialists.
Dental Receptionist/Certified Dental Assistant/ COHI Aide: Carroll Chadwick
Manager/RDH: Shelly Sorensen
Dental Hygienist: Kristine Fraser
INITIATIVES
COHI – CHILDREN’S ORAL HEALTH INITIATIVE
The Children’s Oral Health Initiative (COHI) has been decreasing dental cavity rates in Cowichan since 2009.
The COHI Program is community based and is delivered through the First Nations Health Authority. The COHI Program provides oral health education and prevention to children aged 0 – 7, as well as expectant mothers.
This program is offered on site at the Ts’ewulhtun Dental Clinic, at community events, and through schools and daycares, both on and off reserve.
We also offer presentations to young children through schools, daycares, and events throughout the community.
ELDERS’ ORAL CARE INITIATIVE
Oral care aids, including denture cleaner/cases and mouthwash, are available for our respected Elders.
CONTACT INFORMATION
Text: (250) 999-3447
dental@cowichantribes.com
SLHEXUN SUN’TS’A’ PRIMARY CARE CLINIC
WHAT WE DO
The Slhexun sun’ts’a Clinic offers a full range of medical care with a team of professionals dedicated to honouring the health and wellness goals of citizens and their families.
Please note we are NOT a walk-in clinic, however we ARE taking a waitlist. Please drop by to provide your contact information and complete a pre-intake form.
SERVICES
Community members who join the Slhexun sun’ts’a’ Clinic will receive the same services that they would at their family doctor. They will also receive enhanced care and the strong support of our diverse team. Our team is made up of doctors, nurse practitioners (who can provide many of the same services as doctors), nurses, health coaches, dietitians and other health professionals.
A typical appointment will include a visit with a doctor or nurse practitioner, a health coach, and other professionals depending on your needs.
A health coach will visit with you and support you before, during, and after your appointments.
If you have a family provider at the clinic and have children under 18 years old such as new babies, your family provider will see them too! If you have children who haven’t been seen here yet and would like to, please call Slhexun sun’ts’a’ Clinic to book a check-up.
Appointment Cancellations
Please let us know if you will not be able to make your appointment and our staff will be happy to reschedule. This is important so that others may be seen if you are not able to make it in.
HOURS OF OPERATION
Monday, Tuesday, Wednesday & Friday 9:00am - 4:30pm
*Closed for lunch hour 12:00pm - 1:00pm daily
Thursday 9:00am - 4:30pm
*Closed 9:00am-10:00am for weekly meeting
Saturday/Sunday/Holidays
Closed
CONTACT INFORMATION
121 Ingram St, Duncan, BC V9L 1N8 (250) 715-3322
Text : (250) 508-7119 clinic@cowichantribes.com
The Slhexun sun’ts’a Clinic team includes you as an active partner in setting your own health goals.
We will continue to grow and currently have a great team of health professionals to support clients health.
•Nurse Practitioner (NP) and Family Doctor: Our NP & family doctor work as part of the team. They address medical concerns and support wellness through prevention, treatment/ management and monitoring of illness or conditions.
•Health Coaches: provide nursing support before, during and after your visits with your family doctor or NP.
•Nutrition & Diabetes Education: nutrition counseling, diabetes education and support including Dexcom sensor replacements, funding and blood sugar monitoring, education for: new diabetes medications such as insulin.
•Sexual Health & Wellness: provides PAP testing, and STI testing and treatment.
•Social Determinants of Health Workers: counsels, coordinates and advocates for wide range of care, resources and supports; counselling and referrals available.
•Chiropractor: assesses and treats a variety of muscle, tendon, ligament, joint, and nerve conditions. Available: Mon and Wed.
•Myoactivation: system of pain care that uses fine needles to release injured muscle, fascia, soft tissue & scars, along with a thorough assessment with Nurse Practitioners Val Jefferd & Alysha Lust.
•Respiratory Therapy: Ann Brown, Sleep Easy Respiratory Therapist is now available at 204-225 Canada Ave.(778) 400-9644. Helps with breathing and sleep concerns, and can provide CPAP and Oxygen Therapy. Home visits available.
•Medication: our pharmacist conducts medications reviews to assess and work with clients to understand what is helping/needed/or making them feel unwell. They also teach about medications, address funding needs, and see those in hospital, clinic or community.
•Visiting specialists: some specialists visit from out of town to see referred community members at our clinic location:
Audiologist Allison Brown, Ears to You Mobile Hearing Clinic: Hearing health checks, hearing tests, hearing aides; appts can be arranged upon request.
Oceanwalk Pedorthic clinic: Katia Langton, Pedorthist & colleagues visit 1-2x/year for foot assessment and orthotics fittings. If interested, please let us know.
SERVICES FOR INDIGENOUS YOUTH AGES 24 AND UNDER
Skin/acne/eczema
Pain
Stomach pain/cramps
Sadness, anxiety
STI testing & treatment
Birth control
Questions about vaping and drugs
Pregnancy testing
Free safe-sex supplies
Advocacy….and more!
Kwam’Kwum’Tthun Shqwaluwun Youth Services
New Location September 2024
TS’EWULHTUN
SHQWALUWUN YOUTH SERVICES
WHAT WE DO
Cowichan Tribes Youth Services Team is happy to open our doors to youth and provide a safe and positive place to hang out, learn, have fun, and build friendships.
Our facility is a safe space for ALL youth ages 12-18.
PROGRAMS & ACTIVITES
YOUTH DROP-IN
When: Tuesdays-Saturdays
Time: 3:00pm - 9:00pm
AFTER SCHOOL PROGRAM
(pre-registration required)
When: Tuesday-Friday
Time: 3:00pm - 5:00pm
Our monthly calendar is available in the Quw’utsun Newsletter and on our website.
Please watch our Cowichan Tribes Youth Services Facebook page for upcoming activities and events.
COOK NIGHT When: Fridays Time: 4:00pm - 6:00pm
470 Trans Canada Hwy, Duncan, BC V9L 5J1 (250) 746-0607 CONTACT INFORMATION
KWUN’ATSUSTUL COUNSELLING
WHAT WE DO
Kwun’atsustul means “hand in hand”. Our counselling team provides a variety of services and supports. Counselling is available in office, at schools, remotely, or in community. Our daily on-call counsellor is available for urgent support. Our counsellors are professionally trained and culturally respectful.
SERVICES
COUNSELLING AND MENTAL WELLNESS
Dignity-informed counselling for adults, children, youth, and families who are experiencing issues such as: substance misuse and addictions, grief and loss, suicide prevention, trauma, sexualized violence,depression, anxiety, bullying, violence, anger, parenting, intergenerational trauma, and healing
Couples counselling
Family counselling
Play therapy
Daily on-call counsellor Monday-Friday 8:30am12:00pm, 1:00pm-4:30pm
Referrals to residential treatment and other internal and external substance misuse services including detox, addictions medicine, harm reduction, and supports
THE TEAM
Kwun’atsustul Counselling invites you to our “Skw'wulwexe Women's Circle”
To Register scan QR Code or click HERE
Contact Information:
Dominique Klees-themens (250)732-8958
dominique.klees-themens@cowichantribes.com
Mellissa Craghtten (250)732-1602 mellissa.craghtten@cowichantribes.com
Where: 200 Cowichan Way
When: Tuesdays from 10:00am - 12:00pm Transportation, childminding and snacks provided
Mati Davydiuk (250)732-2191 mathew.davydiuk@cowichantribes.com
Sa'qw'thut Culturally-Grounded Day Treatment Program
Sa'qw'thut is a therapeutic community model for recovery from substance misuse and addictions. Based on the Quw'utsun teachings (SNUW'UY'ULH), Sa'qw'thut runs 4 days per week, with ongoing intakes.
Sa'qw'thut provides an opportunity for community members to access addictions treatment quickly and without needing to leave town.
Where: New Life Church - 1839 Tzouhalem Rd
When: Tuesday to Fridays from 11:00am - 3:00pm
Who: Cowichan Tribes members and their families
Contact Information:
Deanna Thompson (250)732-3487
Deanna.Thompson@cowichantribes.com
Create lasting connection, intergenerational healing, positive social connections, land-based healing and harvesting, and a culturally grounded foundation for addictions and substance misuse recovery. Community members can utilize the group for daily connection, recovery and healing work, to have as a home group before and a er attending residential treatment, and to grow in community.
Youth
Skateboarding
4:00pm - 5:30pm
See registration form for location
11:00am - 3:00pm
New Life Church1839 Tzouhalem Rd
Skw’wulwexe
Women’s Circle
10:00am - 12:00pm
200 Cowichan Way
Indigenous Men’s Group
6:00pm - 8:00pm
200 Cowichan Way 11:00am - 3:00pm
New Life Church1839 Tzouhalem Rd 11:00am - 3:00pm
New Life Church1839 Tzouhalem Rd 11:00am - 3:00pm
New Life Church1839 Tzouhalem Rd
TS’ETS’UWUT TTH’ELE MUSTIMUHW
HELPING HEARTS OUTREACH TEAM
WHAT WE DO
We support Cowichan Tribes members in accessing addictions resources & harm reduction education. Every Thursday, you will find us at the Si’lem Lelum Gym for Fire Circle.
SERVICES
Basic needs
Naloxone kits and training
TB and STI testing and treatment
Wound care
BC Housing applications
Addictions treatment referrals
Health screening
Fire Circle
Social determinants of health workers for counseling, coordination and advocacy for wide range of care, resources and supports
Supplies such as safe smoking/safe injection supplies
Referrals to Addictions Medicine: Dr. Elizabeth Plant (Mon/Thurs) and Sherry Katz, Nurse Practitioner (Wed): supporting those with chronic pain, or who are using opioids, needing support for withdrawal, and addictions; OAT and safer supply available
OAT THERAPY & SAFER SUPPLY
Opioid Agonist Treatment (OAT): Opioid Agonist treatment (OAT) involves the use of different medications to prevent withdrawal and lower cravings for opioid drugs. Usually, the goal of traditional OAT is for a patient to stop taking drugs.
Safer Supply: Safer supply refers to providing prescribed medications as a safer alternative to the toxic illegal drug supply to people who are at high risk of overdose, but not yet ready to stop using. Instead, they focus on meeting the existing needs of people who use drugs, reducing the risk of overdose by helping people to be less reliant on the toxic illegal drug supply, and providing connections to health and social services where possible and appropriate.
HARM REDUCTION SAVES LIVES
CONTACT INFORMATION
When: Every Thursday from 11:00am - 2:30pm
MONDAY - FRIDAY 8:30AM - 3:3OPM
OUTREACH SUPPORT THE TEAM
Our team is made up of nurses, harm reduction workers, treatment coordinators, and peers! If you see purple shirts out in community, come say hello! We are always happy to answer any questions, provide supplies and Naloxone training, and to help community members in need. Our team is always finding new ways to support members.
Enter between Oct 1-31, 2024 Tl’i’ to’ mukw’ mustimuhw (Each person is important)
WHERE TO GET SUPPORT
KWUN’ATSUSTUL COUNSELLING
Counselling support available for children, youth, adults, couples, and families - both in-person or over the phone. Daily on-call counsellors mean you can call whenever you need to talk.
Call (778) 422-3122 - Monday - Friday 8:30am-4:30pm
SA’QW’THUT DAY CULTURALLY-GROUNDED TREATMENT PROGRAM
Cowichan Tribes’ culturally-grounded treatment program based on the Quw’utsun Snuw’uy’ulh (teachings). Open to Cowichan members and their families.
Program runs Tuesday-Friday, 11:00am-3:00pm.
Call or Text Deanna at (250) 732-3487 to register.
TREATMENT & DETOX
Kwun’atsustul Treatment Coordinators Alexis Cage and Isabelle Williams help members with support, detox, and treatment for substance misuse and addictions.
Call or text (250) 732-6055 - Monday - Friday 8:30am-4:30pm
ADDICTIONS MEDICINE
Dr. Elizabeth Plant can help if you have trouble with drugs or drinking. She can also assist you if you want to stop using. The clinic has nurses, social workers, and people who can help you stay safer.
Call (250) 715-3322 to book - Mondays and Thursdays from 1:00pm-4:00pm
HELPING HEARTS OUTREACH TEAM
The Ts’ets’uwut Tth’ele’ Mustimuhw team supports our unhoused & substance misuse population. They are available for Naloxone training, harm reduction, supplies, peer support, and connection to other services.
Call or text (250) 732-4326 Monday - Friday 8:30am-4:30pm
ISLAND HEALTH - YSTAR YOUTH OUTREACH
The YSTAR outreach team helps youth who are on the street, have problems with drugs, or just need support. They check in with how you’re doing, prevent overdoses, connect you to help, provide family support, and offer ways to be safer. 7 days a week - 9:00am - 11:00pm - (250) 739-5790
ISLAND HEALTH - RAPID ACCESS CLINIC AT DUNCAN MENTAL
HEALTH AND SUBSTANCE USE
A walk-in clinic for adults with addiction and mental health challenges. Open to ALL Cowichan Tribes members. A supportive healthcare professional can give next steps for detox, treatment, and other supports.
Call (250) 709-3040 DROP-IN ONLY Monday - Friday 10:00am-2:00pm
Arrive before 1:30pm - 3088 Gibbins Rd., Duncan
How does it work?
Contact us with your complaint
we’ll listen respectfully
we’ll ask some questions
Is your complaint about an organization under our juristiction? If not, we can direct you to the right place
Have you tried to resolve your complaint directly with the organization? we’ll see if we can help
We will try to resolve your issue quickly We will do a more in depth investigation
there may be many outcomes for you including:
• Getting money that is owed to you
• Getting a better explanation of a decision that impacts you
• Getting a policy that was unfair
being treated fairly is your right
The BC Ombudsperson is committed to supporting and actively advancing reconciliation through our work with First Nations, M étis and important part of this work info@bcombudsperson.ca 1-800-567-FAIR (3247) or 250-387-5855 PO
What is an OMBUDSPERSON?
We are here to make sure everyone in BC is treated with fairness and respect by provincial and municipal services in BC.
problem or can point you in the direction of someone who can help.
Indigenous communities to help raise awareness
people with concerns to the right pathway to help resolve their issues, including bringing concerns forward to the Ombudsperson.
“I was denied service.”
“I wasn’t given a chance to speak up.”
“I wanted them to follow the policy.” “I want to know the decision process.”
The wolf has long been a symbol of guardianship, loyalty and most of all, spirit. Always present in the shadows having watchful eyes on the territories... Not often is the wolf seen during the day, but most often in the evenings among work they do work-ing diligently to ensure the rights of people are met.
– Ləkʷəŋən (Lekwungen) artist
Brianna Dick
T he Métis, also know n as the ‘F low er B eadw or k P eople’ use symbols of natur e thr oughout
Métis mixed ancestr y. T he N ootka R ose r epr esents the Métis of Br itish C olumbia. T he w hite ‘mousetr acks’ show s the path to follow In the same w ay the
– Métis ar tist Kr isti Br idgeman
concerns we can help you with
We can investigate most provincial or local public services in BC including:
• Provincial Government Ministries
• School Districts
• ICBC
• Adult Corrections and Youth Custody
• BC Hydro
• Health Authorities
• WorkSafeBC
• BC Housing
• Local government We can’t investigate complaints about the police, the federal government, banks, Indigenous (First Nations, Metis or Inuit) governments, or private companies.
to us about see our online Complaint Checker at www.bcombudsperson.ca.
WHAT YOU CAN EXPECT FROM US
• We will respect you and your experience
• Our investigations are done privately
• We witness and hold space for what you share with us
• We approach our work in a way that seeks to avoid further harm to you
• We investigate to determine whether the government organization was fair to you, and if not, we work to make it right.
WHO TO CALL FOR EMERGENCIES & MENTAL HEALTH SUPPORTS
IN AN EMERGENCY
Dial 9-1-1, 24 hours, 7 days/week
• For immediate medical attention, crimes or fires in progress
RCMP FIRE AMBULANCE
COWICHAN TRIBES ENFORCEMENT OFFICERS
NON-EMERGENCY (RCMP)
(250) 748-5522, Monday - Friday, 8:00am - 4:00pm
• Report a crime a er it has happened, report suspicious/illegal activity
• Transfer calls to Indigenous Policing Services upon request to report community safety issues and concerns.
RCMP Online Crime Reporting: https://ocre-sielc.rcmp-grc.gc.ca/bc/en
(236) 800-4023 or enforcement@cowichantribes.com Monday - Friday, 8:30am - 4:30p.m.
• Report bylaw infractions including animal welfare concerns, illegal dumping, squatting/encampments, illegal fires and fireworks, etc.
COWICHAN TRIBES SECURITY GUARDIANS
COWICHAN TRIBES EMERGENCY SERVICES
(250) 732-1449 or security@cowichantribes.com Fall/Winter: 4:00pm - 12:00am Spring/Summer: 9:00pm - 5:00am (7 days/week)
• Report/request assistance related to public nuisances, trespassing, vandalism, property damage or the .
(778) 901-9111 or emergency@cowichantribes.com, Monday - Friday, 8:30am - 4:30pm
• Assistance during extreme weather events, ask questions around emergency preparedness, sign up as a volunteer.
• Suicide Crisis Helpline (24/7): 9-8-8
• Kuu-us Indigenous Crisis Line (24/7): 1-800-588-8717
• Vancouver Island Crisis Line (24/7): 1-888-494-3888
• Vancouver Island Crisis Text (6:00pm - 10:00pm): 250-800-3806
• 1800SUICIDE (24/7): 1-800-784-2433
• Talk Suicide (24/7): 1-833-456-4566
• 310Mental Health Support (24/7): 310-6789
MENTAL HEALTH SUPPORTS
• Kids Help Phone (24/7): 1-800-668-6868
• Kids Help Text (24/7): Text CONNECT to 686868
• First Nations and Inuit Hope for Wellness (24/7) : 1-855-242-3310
• Indian Residential School Survivors Society (24/7): 1-800-721-0066
• Embracing Life Program (Mon-Fri 8:30am – 4:30pm) 250-732-2168
• Kwun’atsustul Counselling (Mon-Fri 8:30am – 4:30pm) 250-746-6184
• Helping Hearts Outreach Team (Mon-Fri 8:30am – 4:30pm) 250-732-4326