GenAI Flipbook

Enterprise Generative

AI Solutions

Transform your enterprise intelligence with Generative AI

C5i’s Enterprise Generative AI (GenAI)

Solutions help organizations leverage the power of Large Language Models (LLMs) by contextualizing the models to their enterprise data, use cases, and business goals.

Our solutions enable organizations to build reliable, sustainable LLM models that encourage high adoption of enterprise data & analytics systems and drive business impact at scale. From surfacing critical data & insights within seconds to generating precise custom content on demand, C5i’s solutions help augment and accelerate diverse business outcomes using LLMs.

Enable everyone in the organization to work smarter

1

Enable last-mile delivery of insights to decision-makers.

4

Summarize long-form and multimedia content.

2

3

Create custom product/ marketing content for every purpose. Search a knowledge base. Research more effectively.

5

Upgrade customer experience and sales experience with Co-pilots.

6

Enhance data quality and drive data enablement

Enable last-mile delivery of insights to decision-makers.

Integrate Generative AI with your organization’s internal and external data sources using customizable data source connectors. Empower business users to make holistic data-driven decisions by making it easy to find data and insights on demand.

Conversational Natural Language Interface to query structured and unstructured data.

Descriptive, Predictive, and Prescriptive Insights for meaningful and actionable responses to business queries in real-time.

Insights delivery in the medium individuals are comfortable with such as text notifications, charts/graphs, PPTs, reports, dashboards, and conversational bots.

Create custom product/marketing content for every purpose 2

Level up your personalization efforts with high-quality custom product/marketing content quickly and efficiently. Do more with less time and effort. Get a competitive edge and enhance brand experience in a crowded ecommerce and marketing space with targeted content at scale.

Interactive Visualizations to grasp complex information and explore trends, correlations, and outliers.

Advanced Analytics to find deeper insights and uncover patterns in data with anomaly detection, early warning signals, causal inference, recommended actions, etc.

Easy Customization of content for different channels and campaigns.

Personalized Content Generation for diverse customer personas for excellent traction.

SEO-optimized Content for higher search rankings and customer reach.

Data Privacy through PII (Personal Identifiable Information) recognizers for precise recognition and seamless anonymization.

High Accessibility and Inclusivity of content with auto-generation of Alt Text for visually-impaired users.

Standardization of content to brand tone and guidelines, consistency across product listings.

3

Search a knowledge base. Research

more effectively

Leverage the total value of your organization’s knowledge resources by quickly finding relevant data, insights, and new ideas from them. Revolutionize knowledge discovery and collaboration. Build on existing knowledge to create enhanced business value and drive your organization forward.

4

Summarize long-form and multimedia content.

Revolutionize your content analysis capabilities with summarization support for audio, video, image, and text formats. Save time and effort while maximizing the business value of long-form and multimedia content in decision-making.

Effortless access to your organization's vast and diverse data resources (knowledge bases, research papers, articles, etc.)

Cross-Enterprise Collaboration across teams, departments, and Locations for frictionless knowledge sharing, innovation, and productivity.

Integrated Visual/Image Search to expand data exploration capabilitie and enhance decision-making.

Intelligent Query Generation to unravel the essence of your questions, extract critical information, and uncover hidden knowledge.

Enhanced Research Capabilities combining the power of Enterprise Search with LLMS and Knowledge Graphs for high business value.

AI-generated Highlights & Summaries to save hours of reviewing lengthy text and audio-visual content to extract useful information.

Rich Visualizations converting complex video/audio discussions into easy-to-grasp charts and graphs for improved understanding and decision-making.

ntelligent Information Retrieval to find essential points, everyday topics, speaker-wise summaries, and critical sentences in audio and visual content.

Sentiment and Emotion Analysis to detect speaker emotions and sentiments, giving more profound insights into customer feedback, employee sentiment, and audience reactions.

Value Extraction at Speed and Scale driving higher return on enterprise knowledge investments.

Upgrade customer experience and sales experience with Co-pilots. 5

Refine your customer support or enable your customer support and telesales team with a Virtual Conversational AI Assistant/chatbot powered by Large Language Models. Ensure your customers’ questions are accurately interpreted and precisely answered. Provide a winning customer service experience every time with Generative AI.

Enhance data quality and drive data enablement. 6

Enhance the data quality across product, sales, and marketing using the capabilities of generative AI to match transactional and attribute level data against reference data in any form – structured and unstructured. An ensemble of entity extraction, attribute matching, and content generation models integrated with an end-to-end workflow helps enterprises augment data quality and enrich enterprise systems with high-quality data for accurate results and decision-making.

Automated Query Rephrasing & Refinement to enhance query comprehension & accuracy of response.

Credibility through Source Citations to gain customers’ trust.

Text-to-Speech and Speechto-Text features for ease of communication.

Human-Agent Handoff where the customer’s request is forwarded to a human agent when required.

Customer Feedback Loop continuous improvement by identifying ideal responses and highlighting inaccuracies, misdirection, and irrelevance.

Multilingual Support to engage with a diverse customer base.

Multimedia elements to enhance customer experience with supplemental metadata such as images and video links, where relevant.

Automated Data Quality Checks to set up a seamless process of continuous data flow to decision and reconciliation systems.

Coverage across structured and unstructured data where data quality is ensured through extraction of data values and data matching with unstructured text as well as images.

Auto-generation of Data Quality

Scores and Data Grading helps business teams assess focus areas, conduct root cause analysis, and remove data quality challenges.

Multilingual Support to manage and augment the data quality of transactions generated across all regions.

Large Variety and Scale of Data

Coverage supporting data from various sources and business domains using dynamic and configurable modules.

Insights on Data Quality generated based on automated data clusters and type of data quality issue help assign quality issue resolution.

Deployment Models

C5i’s Enterprise Generative AI solutions help businesses leverage Large Language Models like GPT and other models in ways that ensure data security, relevancy, and scalability to drive high business impact.

C5i provides three LLM deployment approaches –

Prompt Engineering

Context Input + Generative AI capability

This approach involves using various prompts to enable zero-shot or few-shot model learning and get contextual, relevant results. The quality of the results depends on the quality of the prompts.

Fine-tuned

Custom Model

Domain Adaptation + Generative AI Capability

This approach involves high domain adaptation by training an LLM on task-specific data to get the best results.

Enterprise Analytics and Insights Offerings

Hybrid Model

Traditional Data Science + Generative AI capability

This approach involves using traditional data science/machine learning techniques on enterprise data and rendering the last-mile narrative insights through Generative AI.

Discovery

AI-Powered Augmented Analytics

Compete

AI-Powered Competitive & Market Intelligence

Xelerate.ai

Ready-to-use enterprise grade AI models and reusable AI assets accelerating development of products and solutions

Incivus

Creative Effectiveness using computer vision with generative AI to optimize media/Ad campaigns and improve return on Ad spend

SuperSearch

Comprehensive AI-powered Search & Knowledge Extraction with multidimensional insights from structured and unstructured data.

Rekoncile

Product Data – Named-Entity Extraction, Disambiguation, and Reconciliation.

TXTSense

Insights from unstructured text data.

Applied AI research in Generative AI

C5i’s applied research in the area of Generative AI is focused on –

Our thinking on Enterprise Generative AI

Prompt Engineering

Embedding Responsible AI Practices

Managing prompt brittleness and inconsistency.

Checking for and addressing hallucinations.

Validation of prompt completions.

Top 5 takeaways from C5i’s Webinar on using Large Language Models for Business Impact.

LinkedIn Live: Unlocking the power of Generative AI for your organisation.

Making Generative AI Work for your Enterprise - Excerpt from recent Linkedin Live Event.

Webinar Recap - Democritization of Supply Chain Insights using LLMS.

AI alignment with human/business preferences.

Human/AI feedback loop to better guide custom models.

Model Performance

Addressing high compute requirement during model fine-tuning.

Addressing hallucinations.

C5i’s Enterprise Generative AI solutions & platforms are supported by a robust Risk Management & Governance Framework for Responsible AI practices.

Responsible AI Practices are the need of the Hour in a Hyper-Generative AI world.

Reimagine and Redefine the Enterprise of the future with Generati AI Technology.

How Could Generative AI Impact the Data Analytics Landscape?

C5i integrates OpenAI's GPT models with their Enterprise Analytics platforms.

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