I am fortunate to be among the first to read each edition of our newsletter and every time, I feel a great sense of pride. But this edition, I honestly don’t know where to start.. the stories, the achievements, and above all, the incredible people featured are truly outstanding.
A few words from
Neill Catton, CEO
It is a real pleasure to welcome our new colleagues, and it’s equally inspiring to see the passion and dedication of our teams across the business. You all represent what CIS stands for - day in and day out.
If ever there was an edition that reflects our values of ‘Passion’, ‘Determination’, and ‘Leadership’, this is it. It’s a shining example of what we can achieve together.
That said, I have no doubt that each edition will continue to raise the bar. That’s what defines CIS people - we never stand still, and we never stop striving to be better.
So, take a moment to read, reflect, and feel proud. This is a celebration of you - a collective effort that makes CIS the remarkable company it is today.
I wish you all a fantastic summer and I can’t wait to see what we accomplish together in the autumn!
01. WELCOMING NEW TEAM MEMBERS TO THE CIS FAMILY
NEW BUSINESS
Knight Frank no1 Knightsbridge
JLL – 22 Bishopsgate
Savills – 20 Fenchurch Street & Sky Garden FOH
NEW BUSINESS
CBRE – Canada House (Manchester)
CBRE - Billiards Building (Birmingham)
CBRE – Prudential Buildings (Bristol)
CBRE – Ship Canal House (Manchester)
Colliers – Mode
CBRE – The Hive Building (Manchester)
CUSTOMER RETENTION
02. SPOTLIGHT ON COLLEAGUE DEVELOPMENT
SOCIAL VALUES RECRUITMENT
BROOKFIELD PROPERTIES EMPLOYMENT PROGRAMME
CIS Security is proud to once again take part in the Brookfield Properties Employability Programme for the second year. The initiative is designed for individuals to develop the necessary skills for careers in front-of-house services, security, or cleaning.
The programme began on the 9th June with a networking bingo session and ran until Friday 20th June. Participants engage in a variety of learning modules, including CV writing and development, interview techniques, professional etiquette and workplace behaviours, effective teamwork skills, and more. A key part of the experience is a four-day on-site work placement, which will take place at Aldgate Tower and City Point.
GEORGINA MARTIN
TALENT RESOURCING MANAGER
We are pleased to have 12 participants who, following a presentation about CIS delivered by Darcie Alabaster on Tuesday 10th June, have expressed a strong interest in completing their work experience with CIS. We’re excited to welcome them on-site and support them in this next step of their career journey. The programme concluded with a celebration event on Thursday 19th June, followed by interviews on Friday 20th June. Leading to 2 employment opportunities so far.
Darcie Alabaster has played a key role in supporting the launch group over the past year, contributing to several projects that have resulted in multiple job offers for individuals seeking to re-enter the workforce. We’re proud to be part of this initiative and wish all participants the very best of luck as they work through the programme.
Dana Ferens, Senior Associate Operations, Brookfield Properties has mentioned:
“I wanted to send you a quick note to say thank you very much for your involvement in this year’s Brookfield Properties Employability Programme. The input from your team was outstanding, and we are extremely grateful for all the opportunities you have provided to our participants. We have changed many lives through this collaboration, and it is greatly appreciated”.
GROWING TALENT – PWC
Assessment Day - Inspiring Female Recruitment
On Monday 9th June, Georgina Martin – Talent Resourcing Manager and Megan McHale – PWC Admin attended the first session for the third cohort this year which was taken place at PWC More London. Growing Talent is sponsored by PWC, and it aims to remove barriers to employment delivering diverse talent to meet business needs. This session was mainly applicants from Southwark Care Leavers, Jobcentre Plus and Get Set - a new employment partner of JCP.
The following week Georgina Martin – Talent Resourcing and Peter McMichael – PWC Security Operations Manager attended ‘speed dating interviews’ and getting to know the applicants a little bit better, this resulted in 4 job offers made to individuals new to the sector to start their career with us.
Jane James who created the Growing Talent programme has stated: ‘A massive thank you and nod of respect to Georgina and the CIS team for joining us in doing things differently. When you see the person, not their label you start to see the talent hidden within.’
We look forward to the next programme in September 2025!
DWP – EMPLOYABILITY
DISABILITY EVENT
The DWP recently held an Employability Disability Event to support disabled jobseekers into work. Shelby & Mafalda were in attendance from the resourcing team. Attendees engaged with Disability Employment Advisers, explored support through Access to Work, and met inclusive employers. So far, four attendees have expressed strong interest within CIS Security, with one already securing a job interview. The event highlighted the positive impact of tailored support and inclusive recruitment and helping those
DWP CAMDEN - CAPITAL CITY COLLEGE EVENT
On Friday 28th June, Shelby Martin – Talent Resourcing Officer attended an event in partnership with DWP Camden and Capital
Panayiotis Charalambous, Liaison Officer at Capital City College Group has stated:
“I wanted to extend a sincere thank you again for your contribution, the event was a great success, and I have to say, your presence played a huge role in that. You did an exceptional job engaging with the candidates, and I must share that you were the most popular employer on the day, receiving incredibly positive feedback from all the learners. Your professionalism, openness, and genuine enthusiasm stood out and made a strong impact. Well done. I’m very pleased to hear that CIS Security would like to collaborate directly with us, it would be our pleasure to develop this partnership further”.
RECRUITMENT FAIR
THE MINSTER BUILDING
On the 13th June, the Minster Building partnered with Circle Collective who are a charity that they work with who help young people who are not in Employment, Education or Training, in to work. CIS Resourcing participated in this event to show our commitment to our customers initiates.
The attendees were there to get an understanding of the roles, careers and opportunities available within the facilities management industry. Philip and Shelby presented to the group of the possibilities and careers within the security sector, advice for
Made in Central London Recruitment Event
On the 16th May Shelby Martin, Talent Resourcing Officer, Kamal Khan, Operations Manager, and Aga Jonker, Site Manager, recently attended a Recruitment Event in partnership with The Crown Estate at The Londoner Hotel focused on supporting unemployed job seekers.
The event attracted a diverse pool of candidates, many of whom showed strong potential and a genuine eagerness to reenter the workforce. Throughout the day, several ‘speed dating interviews’ were taken place with individuals, CVs were reviewed and guidance was provided on applications and interview preparation. Several candidates stood out for their transferable skills and positive attitude, and we’ve already begun follow-ups for potential roles.
Assessment Day - 22 Bishopsgate
On the 8th May Georgina Martin, Talent Resourcing Manager, held an assessment day for 22 Bishopsgate for the 12 officer level vacancies they had. With an outstanding 36 invited and 32 in attendance, all 12 job offers were made for 22 Bishopsgate as well as an additional 8 for elsewhere within the business. Feedback from the 22 Bishopsgate Management Team was extremely positive regarding recruitment with CIS. Within four days we posted an advert for recruitment and had an assessment day.
Financial Times Insights Day
Shelby Martin, Talent Resourcing Officer, and Tracy Plant, HR Director, attended the Financial Time (FT) DWP Insights Day, presenting to a group of 18–22-year-old unemployed individuals. The focus of the event was to find out about; Life at the Financial Time – the history, business model and roles.
There were speakers throughout the business talking about how the FT are implementing strategies to make it more interesting for the younger audiences and the apprenticeship opportunities available for this group. CIS were able to talk about careers within the industry and share our own career stories, Mehdi Makri our newly promoted Manager shared his story with them as well.
After a worthwhile networking session, we have received 6 emails of interest from the group which we are currently reviewing.
Assessment Day ASB Security
On the 20th May, the Resourcing Team attended an assessment day with ASB Security, where 30 candidates, from DWP and Maximus, took part in two focused afternoon sessions. The day involved a mix of group activities and individual evaluations designed to identify top talent for the security sector.
We are pleased to share that 8 candidates were offered operational response roles and 6 were put forward for interviews for other vacancies. Their performance and attitude were aligned with CIS’s values. It was a great opportunity to connect with motivated individuals and witness strong potential across the board. We are looking forward to seeing how these new officers grow in their roles.
Assessment Day – Ingeus
On the 30th April, the resourcing team attended an assessment day with Ingeus who help support people back into employment, we had 31 candidates in attendance.
The event was designed to connect motivated job seekers with career opportunities, Throughout the day, candidates participated in interviews and assessments, and we’re pleased that 10 individuals were offered roles based on their skills, potential, and enthusiasm.
This partnership with Ingeus continues to play a vital role in promoting inclusive hiring and helping individuals overcome barriers to employment.
03. COMPANY AWARDS & PROFESSIONAL ACHIEVEMENTS
On the 21st May, we were honoured to attend the ACS Pacesetters Security Officer of Distinction Awards 2025. We were proud to see two of our front-line colleagues recognised as winners along with CIS as a company. We would like to congratulate everyone who was nominated for their exceptional life saving acts and bravery in the industry we operate in.
In January this year, expectant mother Odia arrived at University Hospital Lewisham in active labour and whilst in the car park, she quickly realised she wouldn’t make it to the birthing unit and called for help. Without hesitation, CIS Security Officer, Adeniyi Oloye, stepped in to assist, ensuring a safe and smooth delivery. Moments later, CIS Security Officer, Mohammed Elamine Chabat, arrived to support, keeping mother and baby stable until medical teams took over. Their quick thinking, compassion, and dedication turned an intense moment into the beautiful and safe arrival of baby Ocean.
CIS Winner, Adeniyi Oloye stated:
“I felt an immense sense of pride in being able to help at such a crucial moment and play a role in the delivery of baby Ocean. This was a reminder that security colleagues play a much broader role in ensuring the well-being of people, not just through protection but also by offering care and compassion when it matters most. It really is all in a day’s work for us!”
It is a challenging environment responding to anti-social behaviour, criminal activity, and incidents of individuals displaying the intentions of ending their lives by entering the River Thames. In August last year whilst on shift, Daniel Williams, Night Supervisor at London Bridge City, responded and treated an individual who had been stabbed in the chest then led negotiating with a female threatening to jump in the
river whilst implementing a safeguarding plan until emergency services arrived on the scene.
London Bridge City pays particular attention to Violence Against Women and Girls (VAWG) through the Safe Strides Project and Safe Haven, Daniel has championed these projects ensuring the team are alert to the challenges and proactive in the implementation of policies and procedures. Daniel has positively impacted the lives of over twenty members of the public during critical incidents by intervening and preventing serious assaults, responding to life threatening injuries or preventing self-harm, all completed with a smile, compassion, outstanding customer service and his unwavering steadfastness.
CIS Winner, Daniel Williams, Night Supervisor at London Bridge City, stated:
“I’m honoured to receive this award. If you told me 3 years ago that I would be an award-winning supervisor at LBC I would have laughed at you. This award has shown me how much I have achieved in a short space of time. Anything is possible with hard work and dedication. Thank you, ACS Pacesetters, for the opportunity to share my journey in security.”
Well done Adeniyi and Daniel, keep up the good work!
Award Winner: Adeniyi Oloye, CIS Security Officer and Michelle Russell, CEO SIA.
OSPAs IRELAND WINNERS 2025
We are proud to announce that CIS has been honoured with the Outstanding Equality, Diversity and Inclusion initiative award.
This recognition celebrates our ongoing and steadfast commitment to fostering an inclusive workplace where diversity thrives, and every voice is valued.
A massive thank you to our HR Director, Tracy Plant and her incredible team, whose passion, dedication, and hard work have driven this important initiative forward. Their unwavering commitment to creating a supportive and inclusive environment for all has truly made a difference.
This award is a testament to the strength and unity of our team and it inspires us to continue championing equality, diversity, and inclusion every day.
Well done everyone!
CIS Security Wins the Living Wage Employee’s Choice Award!
We are proud to announce that CIS has been honoured with the Employee’s Choice Award at this year’s Living Wage Champion Awards, held on 3rd July 2025 in Newcastle–upon–Tyne.
This award recognises employers who demonstrate what “good employment” truly looks like, placing people, dignity, and fairness at the heart of everything they do.
Evi Garoufi-London, our Payroll Director, captures this sentiment beautifully:
“Winning the Living Wage Employee’s Choice Award is more than just a recognition—it’s a powerful testament to the values we hold as a team and as a Company. It reflects our unwavering commitment to fairness, dignity, and respect for every individual who contributes their talent and passion to our shared success. This award inspires us to continue leading by example, proving that when we invest in people, we build a stronger, more motivated, and more compassionate workplace.”
Join us in congratulating the hard work and commitment of Evi and her incredible team.
We are very proud!
04. WELLBEING AND BENEFITS
PAYROLL & COLLEAGUE BENEFITS
Welcome to our Payroll & colleague Benefits Corner news!
Evi, Casey, Aleks, Cheryl, Simeon & Abdalla will be sending out tips and reminders on all things payroll!
Wedding bonus is a monetary gift provided by us to colleagues who are getting married. It’s our way of giving to your wonderful occasion and helping towards wedding expenses.
ELIGIBILITY:
f Notify your line manager and relevant departments of your wedding day.
f Line manager approves.
f We then review and proceed to add the bonus within your next pay packet.
EdApp: The Payroll Guide Course
EdApp is a multi-award-winning mobile-first learning platform that introduces a better way to train teams anytime, anywhere, on any device.
The payroll guide course under the EdApp entails information of your payslip. For example:
f When and where you receive your payslip.
f Pay dates and relevant dates.
f Description of payslip elements such as deduction and earnings.
There are simple steps to using the EdApp for the first time:
f Download the EdApp from the App Store for iOS, or the Google Play Store for Android.
f Alternatively, log into the Hub where it will redirect you into the application.
We are thrilled to announce the new payslip module addition to the EdApp platform, available to all colleagues within the business.
Calls
Call charges
Calls
HSF are excited to launch their new and improved online claiming system, designed to make the process quicker, easier, and more secure for
Call
From now on, all claims must be submitted through MyPortal. Simply log in to your account and follow the steps to submit your claim.
Calls
To
+44
Charges
We encourage you to log in to MyPortal at your earliest convenience and explore the new system. If you need any assistance, HSF support team is ready to help.
HM Revenue and customs have introduced new dedicated bereavement service line, now available to provide compassionate support and guidance for colleagues coping with loss. The new launch includes a interactive voice response (IVR) feature, helping callers navigate to the right support.
You don’t have to navigate grief alone. This feature is here to make those conversations easier, more supported and better guided.
PAYROLL GIVING
Payroll Giving- simple way to make a big difference.
f Payroll giving allows you to support your favourite causes directly from your wages. With payroll giving, you can donate to registered charities effortlessly before tax is deducted. This means your donations go further.
Why consider payroll giving:
f Tax-efficient: donations are taken before tax
f Flexible: you choose how much to give and what cause to support.
f Convenient and secure: set it once and its taken care of each payday.
Joining payroll giving is a small step that created big impact, for both community and your sense of purpose.
EARLY PAY PRODUCT
The Early Pay product has introduced the Thrive feature which offers financial guidance and resources within the app. The feature provides tips on managing, saving expenses, consolidating debt and other financial wellness topics to help you make informed decision on your finances.
You can access Thrive by simply logging into the Early Pay app and navigating under the ‘Thrive’ tab at the bottom of your screen.
EARLY PAY BENEFIT
Early Pay is a mobile app that gives you flexibility in how you take your pay. It is like pay on-demand which means you can take some of your pay early, in the case of an emergency.
How does it work?
Early Pay lets you see how much you could withdraw from the wages you’ve earned so far in a month. You can withdraw some of these funds and the money will then appear in your bank account in a few minutes.
How does my balance get updated?
Your drawdown balance will be updated once a week, (by Wednesday midday), by the payroll team and it will only include shifts already completed, between the 1st and the Sunday prior, as per your Timegate diary.
As an example, by Wednesday 19th March 2025, the update in Early Pay will be for the period Saturday 1st March 2025 to Sunday 16th March 2025.
What pay elements are included in my balance?
Only worked and confirmed shifts will be included in the available balance; holidays will not be included.
How much can I drawdown?
A maximum 50% of your earned shifts (with a £400 cap) in a calendar month. A transaction fee of £2.95 will also apply for every transaction you make. For example, if you withdraw £50 on the 17th March, and a further £50 on the 19th March, then on pay day 10th April, you will have a deduction of £105.90. This is for the two withdrawal amounts of £50 plus £2.95 fee for each transaction made.
Can I postpone or split the repayment of any amounts drawn?
It is not possible to postpone or split any of the drawdown amounts. These will be deducted from the next available pay date. We advise that you only withdraw if absolutely necessary and only if you know you can afford to have a deduction of your next wages.
IMPORTANT POINTS
f Only withdraw if it is absolutely necessary.
f Keep any withdrawals to a minimum, to avoid re-occurring transaction fees. The payroll team can review and suspend individual access if Early Pay is not used responsibly.
f Early Pay works in line with our pay periods which are calendar months. Balances will revert to zero on the 1st of each month and you will not be able to withdraw funds until the payroll team has updated the system.
f Early Pay will be locked by 5pm on the last day of each month and reactivated on payday.
RESPONSIBLE SPENDING
Early Pay is a great benefit if used responsibly. It is important to understand this is not a loan facility and therefore all amounts withdrawn will be deducted from the next available pay day with no exceptions. In case of misuse, the payroll team will have the option to suspend individuals from using Early Pay.
Useful links: EarlyPay FAQs Access EarlyPay FAQs for Employees | The Access Group
Legal Support - HSF Assist UK (free advice for all CIS employees)
Free and impartial help with money, backed by the government | MoneyHelper Money Advice Service
COLLEAGUE BENEFITS
CIS offers amazing colleague benefits. From tax-free bike purchases to huge restaurant & takeaway discounts with TasteCard, dental & optical plans with HSF and high street savings that make a difference to every pocket! CIS has it all! Our extensive colleague benefits collection can be found under The Hub, and it is best to visit using a desktop version of a PC rather than a phone as this way it is easier to navigate through the different benefits.
****HSF-Assist****
Counselling
Service User
Calls HSF Assist GP Advice Line.
Please note: Tell the operator you are with HSF Assist.
HSF Assist operator
Call charges
1
HSF
Service User
HSF Assist is our FREE employee assistance programme, available for all colleagues to use. It provides access to a variety of helplines and services. These include a GP advice line, Virtual Doctor and a private prescription service. It also includes counselling and legal advice. The service is accessed by phoning the HSF Assist telephone number and selecting the option you need. You don’t have to be HSF member to access HSF-Assist.
Call HSF Assist and select option 2 for the Counselling Service.
Please note: Tell the operator you are with HSF Assist.
****TASTECARD****
Our team of experienced call operators will receive your call and take your details. The operator will arrange a time for the GP to call or, if it is a virtual consultation via webcam, will send a link to access the service at the appropriate time.
GP Consultation
The GP will call and consult over the phone or via the web. If required, they will prescribe a course of medication which is sent to the pharmacy.
Please note, the GP may call from a withheld number.
Pharmacy Service
Delivery
Structured Counselling:
i
The call will be answered by a counsellor. They will provide immediate emotional support and/or pass the call to our legal, life management or debt team for specialist information and advice. Where the counsellor believes you would benefi t from more structured support, they will conduct a brief clinical assessment and discuss the best options for you.
The pharmacy service will call the Service User to confirm the medication and the cost. If the Service User is happy, then payment is made and the medication is despatched to the preferred address.
Guided
Self-Help:
The counsellor will contact you within two days and the first session will be offered within 5 days thereafter. Up to 6 sessions, delivered locally, face to face, or, if preferred, via the telephone or video conference via your phone or tablet.
Medication
Service User receives medication.
Computerised modules specific to your needs (e.g. sleep/ depression/anxiety).
Up to 6 telephone sessions with your assigned Mental Health therapist.
Access to the App for 12 months.
keep an eye out for our Tastecard campaign fast approaching in the upcoming months. You will hear communications over our communication channel.
Support Sessions
The medication is sent via ‘Signed For’ delivery.
with signposting to alternative services: Where it is diagnosed you would benefit from longer-term support –
Signposting to own GP, local Mental Health Services with state and private options, outlining assessment and recommendations.
Support sessions ahead of commencement of therapy.
Please note, although the aim is for counsellors to always pick up the call, during unexpected high call volumes, the call will be forwarded to our service centre and arrangements will be made for a counsellor to call you back.
Call charges
Structured Counselling:
The call will be answered by a counsellor. They will provide immediate emotional support and/or pass the call to our legal, life management or debt team for specialist information and advice. Where the counsellor believes you would benefi t from more structured support, they will conduct a brief clinical assessment and discuss the best options for you.
Guided
Self-Help:
Calls made to 0345 numbers are charged at standard national rates.
Calls made to 0800 numbers are charged at standard national rates.
Computerised modules specific to your needs (e.g. sleep/ depression/anxiety).
Call charges may vary, depending on your telephone service provider and your call plan. Please check with your provider.
Call charges may vary, depending on your telephone service provider and your call plan. Please check with your provider.
The counsellor will contact you within two days and the first session will be offered within 5 days thereafter.
Support Sessions with signposting to alternative services:
Calls made from outside the UK.
Calls made from outside the UK.
To access the service from outside the UK, please use the international dialling number.
+44 203 858 9087
Charges
+44 203 858 9087
Up to 6 sessions, delivered locally, face to face, or, if preferred, via the telephone or video conference via your phone or tablet.
Up to 6 telephone sessions with your assigned Mental Health therapist.
To access the service from outside the UK, please use the international dialling number.
Access to the App for 12 months.
Charges will be the standard international rate.
Where it is diagnosed you would benefit from longer-term support –
Signposting to own GP, local Mental Health Services with state and private options, outlining assessment and recommendations.
Support sessions ahead of commencement of therapy.
Please note, although the aim is for counsellors to always pick up the call, during unexpected high call volumes, the call will be forwarded to our service centre and arrangements will be made for a counsellor to call you back.
PAY YOUR PENSION SOME ATTENTION!
The “Pension Attention” campaign is a UK government initiative aimed at encouraging people to actively engage with their pensions to ensure financial security in later life. With rising prices and falling living standards it’s never been more important to raise awareness about the significance of regularly reviewing your pension savings. Employers play a key role in helping colleagues with their financial wellbeing, providing the foundations for the financial stability in retirement.
Saving into a workplace pension comes with several benefits. Here are the main points the campaign emphasises:
Employer Contributions
Take advantage of employer contributions – this is essentially “free money” that can significantly boost your retirement savings.
Tax Relief
Pension contributions benefit from government tax relief. This means that for every contribution you make, the government adds a percentage based on your tax bracket.
For example, if you are a basic rate taxpayer and you contribute £100, it only cost you £80, as the government adds £20 (20% tax relief), resulting in a total of £100 going into your pension pot.
Growth Over Time
The money you save in your pension has the potential to grow, thanks to investment returns. It’s vital to start contributing early and save consistently.
Pension Consolidation
Reviewing and consolidating pensions from different jobs can help keep track of savings and potentially reduce fees.
Hassle-Free And Flexible
With automatic deductions from your salary, saving for retirement becomes effortless. Pension freedoms give the individual choice of how and when to access their pension savings from the age of 55.
Plan For The Future You Want
Using tools like PLSA Retirement Living Standards, the campaign encourages people to think about the lifestyle they want in retirement and plan accordingly.
Reconnect with your pension by visiting the Standard Life app today! With 24/7 access, you can stay up to date on your contributions, investment balance, and growth. The app’s range of management tools allows you to estimate your retirement income, update your personal details, select beneficiaries or transfer other pensions in, among other features. By actively managing your Standard Life pension, you stay in control of your financial planning and can make proactive decisions for a more secure future.
For more information about the campaign please visit: www.pensionattention.co.uk
13 BRIDGES CHALLENGE
TEAM CIS SECURITY WALKS FOR A CAUSE!
On 28 June 2025, our amazing team proudly took part in the 13 Bridges Challenge, celebrating Armed Forces Day by walking 10 miles across London’s most iconic bridges.
This award-winning event brought together people of all ages, backgrounds, and abilities in a powerful show of support. Starting at Trinity Square Gardens and ending with cheers and medals, the route was filled with camaraderie, reflection, and pride.
A huge thank you to SSAFA, the Armed Forces charity, for organising such a memorable event. Thank you to all the volunteers, marshals, and fellow walkers who made it extra special.
CIS Security is honoured to stand behind our Armed Forces community. Well done team!
John Moore, Loading bay and Logistical Supervisor, Marianne Ibrahim, Finance Manager, Steve Wicks, Training Manager, Peter Fayers, Security Site Manager and his son Henry.
EXCITING NEWS FROM OUR FOH TEAM
We are thrilled to announce that our Front of House team member, Gitana Juskauskiene, has been selected as a finalist for the Receptionist of the Year award at the prestigious Corporate Guest Services Awards 2025!
This award celebrates exceptional individuals who demonstrate excellence, innovation, and dedication to delivering outstanding guest experiences — qualities Gitana embodies every single day.
This is a huge milestone, not only for Gitana but also for CIS, as this marks the first time our FOH team has taken part in this competition.
Gitana Juskauskiene states;
“It honestly means everything. To be the first from CIS FOH to be recognised like this is not only a personal honour, but a win for the whole team. We work so hard to deliver exceptional service, often going above and beyond without expecting the spotlight. So to represent that standard—and hopefully pave the way for others to be recognised in future—is something I’m really proud of. It’s a celebration of the whole team’s dedication and what we stand for.”
We are so proud of her dedication and achievements.
“We are extremely proud that Gitana has been nominated as a finalist for the Receptionist of the Year Award!...No matter the day, Gitana brings her bubbly energy and a smile, making a lasting impression on everyone she meets. Her dedication to delivering a high standard of customer service every single day truly sets her apart. Well done, Gitana—your hard work and attitude shine through, and we’re thrilled to see your efforts recognised”
Please
We are incredibly proud to support our client, Spitalfields, who have been awarded the Secured Environments Award by the Police Crime Prevention Initiatives (PCPI). This prestigious recognition is a testament to the strong partnership approach taken at Spitalfields, where collaboration, attention to detail and proactive engagement with service partners, traders, estate management teams and the public are central to daily operations.
As a leading tourist destination, ensuring the safety of visitors, residents and service users is considered vital. This award reflects the ongoing commitment to providing a secure environment where people feel safe, welcome and able to enjoy all that Spitalfields has to offer.
Jason Dervin, of MAPP, stated:
“Achieving this certification powerfully demonstrates that security truly is a team effort”.
CIS SAFETY SEMINAR: SMOKE
AND MIRRORS
PERSONAL & BUSINESS SAFETY
As part of the Health, Safety & Wellbeing Strategy Team 2025 commitments, CIS was proud to host an insightful and engaging safety seminar on 11th July.
It was a great day filled with coffee and networking in the early morning and impactful presentations. The event provided a deep dive into critical topics affecting personal and business safety in today’s world.
A huge thank you to our fantastic speakers:
f Simon Riley, CIS Behavioural Detection Specialist, on Personal Safety.
f Alistair Sutherland, CIS Client Relationship Director, on Safety on Public Transport.
f Ayesha Fordham, Head of Membership and Engagement, EIDA, on Domestic Abuse Awareness in the Workplace.
f Beth Nash, Fleet Street Quarter BID, on Safety in the Nighttime Economy.
f The City of London Police Cyber Griffin Team, on Online Safety and Cyber Awareness.
Their expertise and real-world insights sparked thoughtful discussion and equipped attendees with practical knowledge to enhance both personal and organisational safety.
A special thanks to all attendees and partners who contributed to making the event such a success.
Let’s continue the conversation and keep safety at the forefront because informed communities are safer communities.
Alistair Sutherland - Client Relationship Director. Andy Robinson, CoLP - Cyber Griffin Team. Ray Marskell, Director of Risk and Intelligence, Tracy Plant, HR Director, Simon Riley, CIS Behavioural Detection Specialist, Darcy Fletcher, Company Trainer, Alistair Sutherland, Client Relationship Director, Beth Nash, Fleet Street Quarter BID, Ayesha Fordham, Employers’ Initiative on Domestic Abuse (EIDA).
Simon Riley - CIS Behavioural Detection Specialist.
NATIONAL RECEPTIONIST DAY
On the 14th May, CIS gave a big shoutout to our amazing reception team, the friendly faces who welcome, support, and connect everyone who walks through our doors. Your dedication, people-first mindset, and ability to make others feel at ease are what make our spaces so special. Account Manager, Vaivika Nikandrova, says to our reception teams;
“Thank you for your continued support and dedication, it has been a pleasure managing and supporting you over the past few months. Your hard work, professionalism, and daily efforts have not gone unnoticed.
As we celebrate you today on your special day, please know that your contribution is valued not just today, but throughout the entire year. You are the heart of the front of house, and it’s truly appreciated.”
NATIONAL RECEPTIONIST DAY
To all receptionists who lead with empathy, grace, and professionalism (even on the tough days) – we thank you. You set the tone for safer, more connected workplaces - we see you, we appreciate you, and we’re celebrating you today!
VE DAY 2025
Honouring the Past, Protecting the Future.
On the 80th anniversary of Victory in Europe Day, we took a moment to reflect on the bravery and unity that helped bring peace in 1945.
At CIS, we’re proud to carry forward that same spirit – protecting our communities with the same values of duty, resilience, and respect. As a company built around people, we recognise that true strength comes from not just what we do, but from who we are.
To those who served then, and to those who continue to serve in every way today, we thank you.
EMERGENCY INCIDENT
CIS BREAKFAST
On the 15th April, The London Borough of Hackney team were invited to a team breakfast at The Delauney, recognising their great work and unwavering commitment.
There was an incident which took place in the north of the Borough, resulting in an emergency rest center being set up at the HTH. CIS were contacted at 03:00hrs and tasked to provide 10 security officers to ensure the rest center could provide vulnerable residents shelter and welfare facilities. CIS had 10 officers on site by approximately 05:00hrs which is really impressive, and a real credit to the dedication of the team.
The team recieved various commendations from Hackney for all the team who helped with the rest center. The feedback received was truly amazing, assisting with unloading the emergency planning equipment, going to buy water from Tesco’s, making residents teas, coloring in with children, and generally helping in any way possible. The team as a whole really showed humanity at its best.
You should all be very proud of your contribution!
STOP THE BLEED DAY
On the 22nd May, it was Stop the Bleed Day.
CIS was proud to support the installation of a publicly accessible bleed control kit in Finsbury Square.
The installation was a community-driven project aimed at strengthening public safety in the area. This life-saving initiative was led by John Salthouse as he coordinated efforts between key stakeholders- securing funding from LME, The Gilbert, and Alphabeta, working closely with FS Garden Bar on installation logistics, and gaining the necessary approvals from Islington Council.
The Old Street District Partnership kindly agreed to take on custodian responsibilities, ensuring the kit remains accessible and wellmaintained going forward.
A special thank you goes to Darcy Fletcher, our CIS paramedic, who generously took time out of her busy schedule to demonstrate how to use the kit, with support from Training Manager, Steve Wicks. Their time and knowledge were invaluable in helping the local community feel more confident and prepared in the event of an emergency.
Every second counts in an emergency and knowing how to control severe bleeding can be the difference between life and death.
This project was a collective effort, and it’s heartening to see so many individuals and organisations come together to support a resource that could one day save a life.
Steve Wicks, Training Manager, and Darcy Fletcher, Company Trainer.
CIS - NEW APPOINTMENT
We are delighted to announce the appointment of Alistair Sutherland, as our new Client Relationship Director!
Alistair’s career in policing spans nearly four decades, with roles across the Metropolitan Police, the City of London Police (CoLP), and the British Transport Police. Starting in 1986, he rose through the ranks, leading crime-fighting efforts in burglary, robbery, and drug supply in West London up to the rank of Inspector. As Chief Inspector, Superintendent and Chief Superintendent, he drove crime reduction in the Lambeth Borough and became a senior public order commander, taking charge of major events across London and assuming command roles at Notting Hill Carnival, Royal Weddings and the London 2012 Olympics. Promoted to Commander in 2014, Alistair led Royalty and Specialist Protection, implementing key operational and policy improvements. His national portfolios have included the lead for the Private Security Industry and Course Director for the national Counter Terrorism Command Course.
In 2016, Alistair joined the CoLP as Assistant Commissioner, overseeing fraud, cybercrime, operations and strategic planning. In 2018 he was awarded the Queens Police Medal for distinguished service to Policing and then from 2021, as Deputy Chief Constable of the British Transport Police, Alistair spearheaded Force Transformation, Cyber and Information Security as SIRO, along with crime performance, Professionalism, Audit and Risk, and he also oversaw the implementation of the recommendations from the Manchester Arena terrorist attack public enquiry. Alistair is the only Chief Police Officer in modern times to have served in all three London forces!
CEO, Neill Catton states;
“We are delighted to welcome Alistair Sutherland as our Client Relationship Director. With a distinguished career in policing, including leadership roles across the Metropolitan Police, City of London Police, and British Transport Police, Alistair brings a wealth of experience in strategic operations, high-level decision-making, and building trusted relationships. His extensive background in leading complex teams and driving impactful results will be invaluable as we continue to strengthen our customer partnerships and deliver exceptional service.”
Alistair states:
“After a fantastic 39-year Police career across three forces, I am delighted to be joining CIS Security, the UKs premier private security company as their Client Relationship Director. It’s a hugely exciting opportunity to be part of the team and to help deliver on the company’s future business plans. CIS ‘s reputation for professionalism and excellence within the industry is well known and was a big attraction to me - as is their investment and focus on their people. I am very much looking forward to meeting our clients, and our teams who deliver our professional services in the coming months.”
Alistair – we wish you many happy years here at CIS and we are so delighted to have you as part of the family!
22 BISHOPSGATE - GO LIVE DAY!
CIS is delighted to announce that, following a stringent tender process, we have been awarded the Security Services contract for the iconic 22 Bishopsgate building.
22 Bishopsgate is a people-focused workplace destination located in the City of London. The 22 Bishopsgate proposition is centred around fostering a new type of productivity, with a focus on wellbeing, technology, sustainability and community. At 278m tall, it offers over 120,000 sq ft of amenity spaces, including a free to access public viewing gallery, Horizon 22.
This is a very exciting time for CIS and responsibility for 22 Bishopsgate will lie in the trusted hands of Operations Director, Sammy Harrington and Account Manager, Adnaan Butt.
Adnaan stated;
“For me, 22 Bishopsgate is far more than just a striking feature of the London skyline, it’s a vibrant, forward-thinking community that sets the benchmark for excellence, innovation, and collaboration. It reflects what’s possible when talented individuals come together with a shared vision and a commitment to delivering at the highest level.
As the Account Manager at CIS Security, overseeing 22 Bishopsgate, I’m incredibly proud to be supporting such a well-established and iconic operation. The standards already in place are a testament to the professionalism, hard work, and dedication of the on-site team, and it’s a real privilege to play a role in building on that solid foundation.
My focus will be on providing consistent support, advancing strong relationships, and ensuring that the values and expectations of 22 Bishopsgate continue to shine through in everything we do. I aim to be a reliable point of contact, someone the team can trust for guidance, encouragement, and collaboration as we continue moving forward together.
I’m genuinely excited to be part of this journey and to work alongside such a passionate and experienced team. I have no doubt that, together, we’ll continue to uphold and enhance the exceptional standards that make 22 Bishopsgate such a standout place to work and visit”.
We wish the team the best of luck and we are so excited to work in partnership with 22 Bishopsgate!
PEDAL. PADDLE. PEAK. FOR A POWERFUL CAUSE.
On Saturday 5th July, 22 people from the 22 Bishopsgate team, which includes CIS team members, participated in the Pedal Paddle Peak Challenge for an all-day, all-out adventure through the stunning Lake District, combining cycling, kayaking, and hiking to raise funds and awareness for Muscular Dystrophy UK.
This isn’t just a fitness challenge. It’s a commitment to support over 110,000 people across the UK living with muscle-wasting conditions like Duchenne and Becker muscular dystrophy. These are conditions that gradually strip individuals of the ability to move, breathe, and live independently.
Security Operations Manager, Ricky N, shares;
“As someone deeply passionate about fitness, this cause hits close to home. Working out is my outlet, my therapy. It’s what keeps me grounded... Our muscles are involved in nearly everything we do, from smiling and hugging our loved ones to simply standing tall and breathing deeply. It’s easy to take that for granted, but so many people are fighting daily just to keep hold of those basic abilities. I’ll be using my strength to ride, to paddle, to climb, and to fight for a future where no one has to face muscular dystrophy alone. It’s fantastic to participate in a challenge like this with a number of the 22 Bishopsgate Team.”
We are so proud to support our team as they channel their strength, stamina, and determination into something far bigger than a finish line.
Please consider donating and cheering them on as they push limits to power hope.
https://lnkd.in/edxQVDdP
LEADENHALL BUILDING ART WITH GBENGA
A new project at The Leadenhall Building planned by Security Officer Gbenga Ilumoka and Head of Security Joe Easterbrook has been made possible by a £500 grant from the CIS Citizenship Trust. The funding has supported a series of free art workshops designed to bring people together, reduce stress, and build stronger relationships across the security, cleaning, engineering, and building management teams. The workshops have been led by Gbenga and have offered a relaxed space for staff to try painting and drawing with no experience needed!
Taking time out for creative activities has proven benefits for mental health, and these sessions aimed to support wellbeing and create a shared space where people can have fun outside of their usual work roles. Feedback has been really positive! The initial workshops have been open to site teams, but with the concept now proven the aim is to invite building occupiers to join future sessions. This initiative is a great example of how the CIS Citizenship Trust is helping fund projects that support wellbeing and community at site level.
JOIN GBENGA ILUMOKA FOR A SERIES OF FUN STILL LIFE ART CLASSES AT THE LEADENHALL BUILDING!
On Friday 16th May London Bridge City were very proud to accept Secured Environments accreditation from Guy Ferguson, CEO Police Crime Prevention Initiatives. LBC first attained this award in 2022. It lasts 3 years.
Secured Environments is police certification scheme. It is awarded to organisations that are able to show that they have adopted six key principles for protecting themselves against crime.
• The leadership and organisation is committed to delivering a secure environment.
• The organisation and leadership understands the risks it faces.
• The organisation and leadership develops an effective response to reduce the risks.
• Security is managed with proactive plans.
• Security is effectively implemented.
• There is regular evaluation and review of security.
“ At London Bridge City, we were driven to obtain the award and undertake an independent check and validation of our security operations. This was a way in which we could assess the estate’s overall performance and receive feedback. The award demonstrates we take the security and safety of our occupiers, staff and visitors seriously. The reaccreditation demonstrates that we have evolved and driven continuous improvement which we commit to keep doing.”
John Reynolds Head of Security and Safety at LBC said,
John Reynolds, Head of Security and Safety at London Bridge City, and Professor Martin Gill, Perpetuity Research.
Nick Morant, Director Security, Team London Bridge BID, Guy Ferguson, CEO Police CPI, John Reynolds, Head of Security and Safety at London Bridge City, Professor Martin Gill, Perpetuity Research, Ray Marskell, Director of Risk and Intelligence, Paul Morris, Security Operations Manager, London Bridge City.
ENHANCING OPERATIONAL READINESS: COMPLETION OF STAGE 1
After months of meticulous planning, training, and strategic development, we are proud to announce the successful completion of Stage 1 of a critical predeployment operation. This stage focused on enhancing covert capabilities around key CIS locations, major events, and intelligence-driven sites -ensuring operational readiness in an evolving and complex threat landscape.
Simon Riley BA (Hons), Behavioural Detection & Training Specialist at CIS reflects on our journey and outlines what comes next:
“Just as I did from 2012–2022 supporting Police and National Counter-Terrorism, and with Behavioural Detection now fully embedded into business-as-usual operations for CIS since 2022, we are entering a new phase. We will now develop and deploy highly capable assets, both operationally and through a Level 5 Commanders Course, to deter, detect, and disrupt threats from FSGs (Foreign State Groups), OCGs (Organised Crime Groups), proxy actors, and politically motivated protest and violence.
Our workforce is diverse, talented, and deserving of the same level of training and support I’ve delivered to government-facing assets. Some days, these teams will be visible; other times,
they’ll be entirely covert - always skilled, always precise.
CIS plays a crucial role in protecting the UK’s critical infrastructure and iconic national sites. As the threat landscape evolves, so must we.
Stage 2 will focus on new operational environments, including the iconic London Bridge City site and the muchloved Christmas Market - ideal for developing our next layer of counterhostile capabilities.
I’m immensely proud of the company’s ambition and the team’s appetite to take on this challenge as we continue to set a new standard for excellence in this space.”
John REYNOLDS MSyl, Head of Security at London Bridge City stated;
“Simon Riley is the UK’s leading BDO SME and we are very fortunate to have him at CIS Security. In January, Simon and I had a conversation about where the future of BDO in the private security industry could go next as we face multiple threats on different levels. I am excited to be part of the project and how we make all of our sites safer by adopting tried and tested deployments on our contracts.”
As threats become more dynamic and unpredictable, our commitment to excellence, readiness, and innovation remains unwavering. We are proud to stand alongside teams delivering operational impact with precision, discretion, and professionalism.
Well done to Simon Riley and all involved!
CIS were proud to support the Native Communities team at their recent Party on the Hill – a vibrant celebration at the impressive Station Hill.
It was a pleasure to meet Mayor Dr Alice Mpofu-Coles and to connect with so many key partners and local stakeholders. As Native Communities’ trusted security partner, CIS Security was honoured to play a role in making this event a safe and successful one.
Events like these are a true reflection of the power of collaboration and bringing together service partners, businesses, and local authorities to build stronger, more connected communities.
Kieron Nunney Operations Director far left pictured with Mayor Dr Alice Mpofu-Coles (centre) together with local Police and partners.
40 LEADENHALLCITY OF LONDON POLICE BIKE MARKING
CIS were proud to support 40 Leadenhall and the City of London Police in this great bike marking initiative.
Zoe Howell, Technical Systems Administrator, 40 Leadenhall stated:
We’re proud to support this fantastic initiative in partnership with the City of London Police at 40 Leadenhall, where we’re using advanced bike marking technology as a highly effective and visible deterrent to thieves. It’s a simple yet powerful way to safeguard property, and a great example of how CIS Security is embracing innovation to enhance safety and security across our sites. By using smart technology and working collaboratively with local authorities, we’re helping to protect people and their valuables, making the communities we work in safer, and reinforcing CIS Security’s ongoing commitment to building safer environments wherever we operate.
A huge well done to all involved!
SOCIAL MEDIA AUDITORS - 40 LEADENHALL
Jim McAllister QPM, Colleague Development Manager, stated:
‘’The effectiveness of our colleagues depends on their preparedness, knowledge, and adaptability in diverse situations. By providing relevant, meaningful, and highquality training to both colleagues and customers, we can enhance workplace performance and operational efficiency. This specialised training is designed to address an emerging challenge: interactions social media bloggers. It will equip individuals with current, practical knowledge to manage such encounters lawfully, safely, and professionally—ensuring responses are measured, appropriate, and aligned with our standards’’.
Andrew Gough, Head of Security, 40 Leadenhall, stated:
“Dealing with Social Media Auditors is now unfortunately a common situation for Security Teams across London and as frustrating as they can be they’re usually breaking no laws. When put under pressure by multiple bloggers at one time it can be all too easy for an officer to say the wrong thing or become defensive in their nature. This is exactly what the bloggers want whilst recording them, to draw a negative reaction. This training, created by Jim McAllister, delivers not only the skills on how to successfully engage or not engage with bloggers but also the legal knowledge to help you handle those awkward interactions.”
At CIS, we’re thrilled to share that Two London Wall Place has been officially awarded the Building Security Assessment Scheme (BSAS) accreditation. This is a testament to the outstanding work and dedication of our on-site team and partners.
Mike Carr, General Manager, Two London Wall Place, stated, “The BSAS is more than just a certification; it represents our commitment to creating a safe, resilient, and trustworthy environment for everyone who enters our building. To us, participating in BSAS means holding ourselves to a higher standard. It demonstrates that we take a proactive approach to security, not just reacting to risks but anticipating them and embedding robust safety measures into every aspect of 2LWP operations. A special thank you to Jon Gilbert, Security Manager, for his dedication and leadership in making this achievement possible.”
Kieron
Nunney, Operations Director, CIS
Security
Limited, stated,
“A brilliant achievement and shows the team’s commitment to a safe and secure building for our colleagues, customers, and visitors.”
We would like to say a huge thank you to our valued partners at Savills and give recognition to key team members Mike Carr, Gemma C, and Jon Gilbert. Well done to all involved!
TOUR DE PATERNOSTER CYCLE CHALLENGE
Our incredible CIS Cyclones took on the challenge last Thursday at Paternoster Square Estate and cycled the full 196 nautical miles from London to Paris (on static bikes!) all in support of Future Dreams Breast Cancer Charity, a charity dedicated to helping those affected by breast cancer.
On the CIS team was Laura Robilliard who was diagnosed with breast cancer last year, and she shares her story:
What inspired you to take part in the Tour De Pat cycle challenge?
Being diagnosed with breast cancer on my 38th birthday in May 2024 was life-changing. It shook me to my core, but it also gave me a completely new perspective on what my body and mind are capable of. Taking part in the Tour De Pat felt like a way to take back some control — to move forward with strength and purpose after a year of surgeries, treatment, and recovery. It’s also about showing gratitude to everyone who supported me, and giving something back to the breast cancer community that helped me feel less alone during the toughest days.
What message do you hope this challenge sends to others?
I hope it shows that life doesn’t stop after a diagnosis — in fact, it can give you a whole new sense of resilience. You can rebuild, you can thrive, and you can take on challenges that once felt impossible.
Whether you’re newly diagnosed, mid-treatment, or post-recovery, you are stronger than you think — and you deserve to live fully.
If you could say one thing to someone currently going through a breast cancer journey, what would it be?
Take it one day at a time — and be kind to yourself. There will be hard days, but there will also be days when you surprise yourself with your own strength. Surround yourself with people who lift you up, don’t be afraid to ask for help, and remember that this chapter will not define you — it will shape a stronger version of you.
The dedication, effort, and teamwork throughout the day was truly impressive.
We’re proud to stand with Future Dreams and Paternoster Square, and the incredible work they do for individuals and families navigating breast cancer.
There’s still time to donate, share, and show your support.
https://lnkd.in/eBeGZRJX
Paul Hollands, Key Account Director, and Neill Catton, CIS CEO.
Claire-Louise Hagon, CIS, Head of Bids, Brand and Communications, and Laura Robilliard, Head of Customer Engagement at British Gas.
Tom McCrone, Security Manager, 110 Bishopsgate.
THE GILBERT 5K RUN
CIS was proud to take part in the 5k Run in aid for Tommy’s Charity.
John Salthouse, Security Manager (MidCity Place) stated:
“It was a privilege to take part in The Gilbert 5K Run for the second consecutive year, once again alongside my son. The event was held in support of Tommy’s, a remarkable charity dedicated to funding research into miscarriage, stillbirth, and premature birth causes that deeply impact many families across the UK.
Having both participated last year, it was a proud moment to return together and continue supporting such an important cause. Events like this not only raise vital awareness and funding, but also bring together colleagues, families, and the wider community in a shared commitment to making a difference.
A sincere thank you to everyone involved, and The Gilbert Team with organising and supporting another fantastic charity.”
WINDRUSH DAY
At CIS, we believe in celebrating the rich diversity that shapes our team and our communities. On Windrush Day, we took a moment to recognise and honour the immense contributions of the Windrush Generation and their descendants to British society.
To mark this occasion, our Head Office hosted a mini celebration with a thoughtful gesture, delicious cupcakes for all colleagues to enjoy. It was a simple but meaningful way to come together, reflect, and show appreciation for the cultural legacy and resilience of the Windrush Generation.
Celebrations like these are part of our ongoing commitment to fostering an inclusive and respectful workplace, where everyone’s heritage is acknowledged and valued.
Chris Lane, Key Account Director and Carl Palmer, Executive Chairman
Naomi Oke, Sales and Marketing Apprentice, Raquel Cuevas, Marketing Assistant, and Samantha Stewart, Event & Business Manager
Erasmus Ndume, Senior Technical Advisor, Rosie Brett, Technical Support Apprentice, Reece Downs, Software Delivery Specialist, and Steve Downs, Development Manager & Head of IT.
Simeon Obigbesan, Payroll & Systems Support Officer, Elizabeth Odioko, Finance Assistant, and Evi Garoufi-London, Director of Payroll and Benefits UK & ROI
THE HACKNEY TOWN HALL CELEBRATE WINDRUSH DAY
On the 22nd June, CIS were proud to support Hackney Town Hall who hosted a day of celebrations for Windrush Day.
Rifat Hasan, CIS Account Manager, attended the event to drop off some freebies and check in with the CIS team on the day. We had the pleasure of talking to the local community, event organisers, stall vendors, our customer at the Hackney Town Hall and the Hackney Mayor, Caroline Woodley.
We were honoured to assist with help required on stalls, including the Claudia Jones Organisation which supports domestic abuse against women and highlights and supports the local community.
We saw huge interest from the community in support of domestic abuse against women, and anti-spiking devices which CIS provided. We also had great interest from the general public about CIS, our recruitment process, apprenticeships, vacancies and upcoming events.
A big thank you to all who took part to make this day so successful!
CIS SECURITY MARCHES WITH
PRIDE:
THE FABRIC OF FREEDOM
CIS Security was proud to join the City Security Council at this year’s London Pride Parade, standing alongside thousands in a vibrant celebration of identity, unity, and visibility. Under the powerful theme “The Fabric of Freedom,” we honoured the diversity that strengthens not only the LGBTQ+ community, but also our own workplace and the wider society we serve.
“The Fabric of Freedom” captures something we witness every day at CIS, when people feel safe and supported to be themselves, everyone benefits. Every person’s background, identity, and lived experience brings something valuable to the table. Pride is a powerful reminder that inclusion and equality are not given, they are built through collective action, allyship, and ongoing effort.
Equality, Diversity & Inclusion (EDI) sits at the heart of everything we do. As part of our wider Citizenship framework — alongside Colleague Engagement, ESG, Reward & Recognition, and Working Environment — EDI guides how we shape a workplace where people feel respected, valued, and heard.
Taking part in Pride is one way we demonstrate this commitment. It reflects our dedication to building a culture where people are empowered to show up as their full selves, and where a strong, inclusive community is something we create together.
We are proud to stand with the LGBTQ+ community as allies, colleagues, and advocates for lasting inclusion.
GREAT FEEDBACK
“We are delighted to announce that the May winner of our 40 Leadenhall, Above and Beyond Award is Sandra Castro, Logistics Officer. Thank you to Sandra for being such a great team player, a caring colleague and always willing to go the extra mile to support your team!”
40 Leadenhall wouldn’t be the same place without you!
Ellie Green Community Manager
Sandra is a warm-hearted and highly professional member of the Logistics team. She is always willing to help everyone, training all the cover officers on the systems and the building.
She is always smiling and all of the customers love her. Recently when there was a late fire alarm, Sandra opted to stay late to help the night team showing her willingness to go the extra mile.
She is a strong leader as colleagues always listen to her in times of crisis, and she has built great relationships with the whole 40 Leadenhall team, not just within Security.
CIS Security Limited is at number 6 on the Infologue Top 100 Security Companies 2024. Well deserved recognition!
OUR INNOVATIVE SOLUTIONS TEAM
Kuldeep Kainth Head of Innovative Solutions
George Harwood Security Systems Manager
Jay Emirhan-Kantar Security Systems Account Manager
20 FENCHURCH STREET
MAINTENANCE
CONTRACT
CIS Innovative Solutions were awarded the security system maintenance contract at 20 Fenchurch Street at the beginning of May 2025.
CIS have partnered with GlobalSec, a leading security integrator specialising in providing comprehensive, innovative, and tailored security solutions to protect businesses, facilities, and assets across a wide range of industries.
We are very excited to be maintaining this iconic building with 37 floors, (including the Sky Gardens) and over 700 assets, including C-Cure access control, Genetec CCTV and Commend intercoms.
As part of our ongoing commitment to giving back to the community and supporting meaningful cases, CIS Security is proud to have partnered with Solace Women’s Aid - a charity dedicated to supporting women and children who have experienced domestic abuse.
In line with our commitment to this charitable initiative, we recently carried out the installation of CCTV systems and intercoms across three of Solace refugee sites. These security upgrades are designed to enhance the overall safety and wellbeing of all the residents and staff, providing an added layer of protection in spaces that are meant to be safe, secure, and empowering.
To ensure staff were fully equipped to operate the new systems with confidence, our team also provided hands on training for the mobile app that connects to the onsite CCTV systems, allowing the staff to monitor the cameras in real time and access footage when needed, offering a peace of mind and full control over their security set up.
This partnership was met with heartfelt appreciation from the manager of Solace, who expressed deep gratitude for what she described as a truly selfless and impactful gesture by the CIS team. She emphasised how vita it is for women and families in the refugees to feel secure in their temporary homes, and how our contribution played a significant role in making that possible.
At CIS we believe that safety is not just our profession – it’s our purpose. Being able to extend our expertise in a way that directly benefits vulnerable individuals reinforces the values that guide our work every day. We look forward to continuing our support of initiatives like this that make a real difference in people’s lives.
TEMPORARY SECURITY SYSTEMS
CIS Innovative Solutions have partnered up with Envision part of the Johnson Control Group to provide our customers with the latest in vacant property management.
How does it work?
The wireless camera system uses passive infrared (PIR) sensors and signal analysis to track thermal signatures across the monitored area. All monitored from the ARC as part of the service and cost of hiring the cameras.
TEMPORARY SECURITY SYSTEMS
The ARC is in effect multiple Control Rooms within an ARC, with each Operator Console being comprehensively equipped to handle any function within our ARC. Our Operator Teams are screened, vetted, and licensed before entering our 12-week comprehensive training programme.
This ensures your alarm systems are monitored effectively in line with British Standard response times. We offer a fully bespoke managed service to ensure your requirement is met each time.
TEMPORARY SECURITY SYSTEMS
How Does It Work?
This 4G IR Speed Dome Camera is designed and built for applications where you need fast deployment of CCTV. The Rapid Speed Dome is perfect for temporary installation where you need to send live video via 4G mobile network.
It is specifically designed to be mounted quickly and securely on various locations with a unique plug and play design with single power connector enabling easy installation and redeployment.
Some of our customers using this technology currently on in their buildings are CBRE, The Crown Estate and London Borough of Hackney.
WATCHBOT – PATROLLING SECURITY ROBOT
CIS have partnered with Star Robots, a robotics company in Spain and Robots of London to launch the new Security patrolling robot Watchbot in the UK.
Our advanced 100% autonomous robot designed to perform surveillance and inspection tasks.
Equipped with high-resolution cameras, artificial intelligence, thermal sensors and robust mobility; It can operate in a variety of environments, ensuring continuous surveillance and security throughout the facility, with 8 hours of battery life.
ENABLED FOR INDOOR AND OUTDOOR SPACES
Designed to adapt to a wide variety of environments, ensuring optimal performance both in controlled interiors and outdoors with varying conditions.
Its versatility allows it to tackle tasks in any environment, ensuring efficiency no matter the location.
We will have the first Watchbot in the UK in October, this year and will be demonstrating this new technology at our customers sites, please contact Kuldeep Kainth, head of Innovations if you would like to attend a demonstration or would like a demonatration at you site.
INNOVATIVE SOLUTIONS
If you would like to know more you can request our Innovative Solutions Product Catalogue by contacting our Head of Innovative Solutions, Kuldeep Kainth. This document contains information on a range of recommended products that CIS supplies, installs, and maintains.
Kuldeep Kainth Head of Innovative Solutions
kuldeep.kainth@cis-security.co.uk
06. ENVIRONMENTAL, SOCIAL AND GOVERNANCE (ESG)
The Shareholders of CIS Security Limited wish to provide a framework for supporting charitable activities within the communities that the business is operating.
In addition, there will be an opportunity to support colleagues who are in need or facing challenging circumstances.
Following over 56 Years of success in business the Shareholders wish to give back to society and its loyal colleagues.
CIS Donations:
CIS DONATION
CIS is delighted to announce that through our CIS Charitable Foundation, we were able to donate a bench to the St. Mary the Virgin’s Churchyard Garden Project in Lewisham. The Therapeutic Garden is an eco-friendly green space for all, and the bench donated was sourced from fully sustainable materials.
Marion Watson, a Lay Minister at the Church, invited the CIS marketing team to St. Mary’s Therapeutic Garden to take some photos and videos of the bench installation.
A huge well done to Marion and her team, and all the volunteers who maintain the Therapeutic Garden!
If you would like to support the great ongoing work Marion and her team are doing for the community in Lewisham, please donate using the link below.
https://lnkd.in/e4FSf3T3
COMMUNITY SPOTLIGHT
Recently, our wonderful IT team had the pleasure of lending a hand to the Lewisham Irish Community Centre helping refresh their signage and giving the rear garden some extra care and attention. The space is now even more inviting for the wide range of community events and activities the centre hosts throughout the year.
If you’re local, or just curious, we highly recommend checking out the centre’s fantastic work: https://lnkd.in/e6ncZ5kG
Reece Downs - RITTech MBCS says;
“It’s truly inspiring to see such inclusive outreach and the wonderful work Kathleen and her team are doing to support both Irish and non-Irish members of the community.”
A big thank you to Raz, Reece, Ross, Steve, and Rosie for their hard work and team spirit. Well done!
WORLD ENVIRONMENT DAY
CIS Security has approved near and long-term science-based emissions reduction targets with the SBTi, positioning us as corporate leaders of the low-carbon transition.
Overall Net-Zero Target:
• CIS Security commits to reach net-zero greenhouse gas emissions across the value chain by FY2050.
Near-Term Targets:
• CIS Security commits to reduce absolute scope 1 and 2 GHG emissions 58.8% by FY2034 from a FY2024 base year.
• CIS Security also commits to increase active annual sourcing of renewable electricity from 20% in FY2024 to 100% by FY2030.
• CIS Security further commits to reduce absolute scope 3 GHG emissions 35% by FY2034 from a FY2024 base year.
Long-Term Targets:
• CIS Security commits to reduce absolute scope 1 and 2 GHG emissions 90% by FY2050 from a FY2024 base year.
• CIS Security also commits to reduce absolute scope 3 GHG emissions 90% within the same timeframe.
WORLD FM DAY
On May 14th, CIS recognised the essential work happening behind the scenes in facilities and security every single day.
This year’s theme, “Resilience in Action: Thriving in a World of Change”, couldn’t be more fitting. It captures the spirit of what our colleagues do across sites, shifts, and sectors, showing up with professionalism, purpose, and care, even in the most unpredictable of times.
At CIS, we’re incredibly proud of the work our teams do to support customers, communities, and each other. It’s not easy work but it’s crucial and today we’re shining a light on that effort.
Thank you to our team, for your dedication, resilience and unwavering commitment to your work, no matter what the day brings. We couldn’t do it without you.
A special thank you to Susan Jeffers for a smooth delivery of this event!
07. HEALTH AND SAFETY
CAN BUILDING MAINTENANCE
IMPROVE SAFETY?
The importance of proper building maintenance in workplace safety lies in the fact that it helps minimise risks and provides safe working conditions. Why is this and what should you be do-ing to stay on top of providing a safe place of work?
Regular maintenance
Building maintenance is far more than a background task - it’s an investment in work-place safety and sustainability. A well-maintained building and associated facilities re-duces the risk of malfunctions or breakdowns that can lead to accidents and injuries.
STUART BATEMAN
DPO, SHEQ MANAGER
For example, if you have loose flooring or worn carpets, the likelihood of a trip will be far higher than if the flooring is in good condition. If a handrail is loose, when a person grabs it in time of need, it could fail, leading to them sustaining a fall.
Early detection of hazards
Routine inspections and maintenance activities help to identify potential safety hazards before they escalate. If left unattended, unexpected workplace hazards can gradually creep in. Issues like malfunctioning equipment, obstructed walkways and blocked fire ex-its, or damaged electrical wiring are among the factors that could lead to accidents. Con-sistent monitoring is essential.
Tip. Be vigilant for indicators, whether it’s a lingering odour near equipment or a flicker-ing light. Maintenance staff should detect these risks and address them before they esca-late into more significant issues.
Business benefits
Regular maintenance prolongs the lifespan of machinery and equipment, reducing the need for sudden replacements or repairs. Properly maintained equipment runs efficient-ly, uses less energy and performs optimally reducing your overheads and potential nega-tive impacts on your surrounding environment. If, e.g. your boiler breaks down, you will need an urgent intervention which will probably involve call out costs, spare parts, etc.
Tip. A strong maintenance programme shows you care about safety and contributes to a positive safety culture.
Is it a legal requirement?
Along with the general duties placed on you to undertake regular checks, specific regula-tions, and in particular Approved Codes of Practice (ACoP) , e.g. L8 - The Control of Le-gionella Bacteria in Water Systems , require inspections and testing. Things to consider include the inspection of fire extinguishers, emergency lighting and ongoing maintenance of ventilation and pressure systems, and temperature controls such as heating and air conditioning. Note. Whilst an ACoP is not legally binding, you need to demonstrate that you have an equal or better standard than recommended.
Tip. Don’t forget your record keeping. Documenting checks helps to track progress and identify trends. These records can be used in investigations, audits and as your defence that you have complied with safety regulations.
What else should be considered?
A clean, organised and well-maintained workplace not only improves daily operations but also supports employee wellbeing. Most importantly, it doesn’t have to cost much, if anything. Good maintenance practices contribute to better air quality, lighting, cleanli-ness and overall workplace conditions that promote safety and wellbeing.
Tip. Ensure that external contractors adhere to your safety standards. Verify certifications and supervise their work to maintain workplace safety.
From reducing hazards to preventing costly breakdowns and promoting energy efficiency, robust building maintenance will ensure a safe and efficient workplace.
Implement a structured maintenance strategy, such as daily or weekly inspections of essential building components, including the condition of the flooring, boiler pressures, etc.
CIS were proud to celebrate Mental Health Awareness Week. We want to say a huge thank you to our teams, our colleagues, and wider community for showing up, speaking up, and supporting one another.
We wore our green ribbons which was a small symbol of a much bigger message: that mental health matters, and that no one should face things alone.
Let’s continue the conversation and work towards building a culture where checking in is second nature and support is always part of the job.
Strength in support. Power in community.
ALL MEMBERS OF STAFF
It is an offence to record any CCTV footage other than in the course of duties as a CCTV Operator for work related occurrences.
This unauthorised recording can include filming on mobile phones, unauthorised downloads for personal use, or distribution to others or posting on social media.
It could be an offence under the Data Protection Act 2018 or the Sexual Offences Act 2003.
If found in breach of the Law you could face,
MEMBERS OF COLLEAGUES A MESSAGE TO ALL OUR COLLEAGUES
Blow Your Own Trumpet and get a £50 voucher to spend on the high street!
Working for CIS means being part of a close-knit community
Share your stories and meaningful moments – a hobby, talent, special occasion or anything you are proud of communication@cis -security.co.uk
ANDREW GOUGH AND MAITE RIQUERO LOZA
“40 Leadenhall’s marathon runners were out in action this April with Andrew Gough completing the Brighton Marathon and Maite Riquero Loza completing the London Marathon. Well done to both for taking on these gruelling tests and making it over the finish line. I’m sure more challenges are to come for both of these keen runners.”
