It is with great pride that I would like to welcome you to the 2025 Spring Edition of our Company Newsletter. The Marketing team have done a fantastic job in bringing both excellent work and inspiring stories to life.
There is an impressive cross section of our specialisms in Security and Front of House, but also a sense of togetherness, ambition, and expertise. Ultimately it is the makeup of our team that sets us apart and the way in which we are driven to demonstrate our company vision. With so many colleagues doing fantastic work it is no surprise we are performing so well.
I would like to say “Well Done” to everyone and never forget that we are only as good as our last shift!
01. WELCOMING NEW TEAM MEMBERS TO THE CIS FAMILY
NEW BUSINESS
KIRKLAND & ELLIS
TOWER BRIDGE COURT - SAVILLS
02. SPOTLIGHT ON COLLEAGUE DEVELOPMENT
CIS Security is delighted to announce Neill Catton’s promotion to Chief Executive Officer (CEO). This transition marks a significant milestone in the company’s continued growth and commitment to excellence within the security services sector.
“The future of CIS Security is bright, and Neill’s leadership will be a cornerstone of our continued success. We are excited to embark on this new chapter and look forward to achieving even greater heights in the years ahead.”
WELCOMING OUR NEW RECRUITS
SOCIAL VALUES RECRUITMENT
Assessment Day - Inspiring Female Recruitment
On Tuesday 4th March, we hosted two sessions of a female only Assessment Day aimed at fostering diversity and inclusion in the security industry linking in with International Women’s Day.
The day consisted of talks from Aga Jonker and Leah Williams about their career in security and any challenges they may have faced. The Assessment Day successful attracted top tier talent, from our job boards, referrals and social values recruitment partners. So far, we have made 9 offers within the FOH Elect team, London bridge City and the Operational response team. We received positive feedback from participants which suggest that the initiative was well received and impactful.
Assessment Day – Operational Response
On the 20th of March, Mafalda Oliveira, Resourcing Administrator & Grace Feeney, Senior Onboarding Co-ordinator hosted the first assessment day of the 2025 for Operational Response.
The event was a success, resulting in 18 job offers being made (which included 3 females), all of which have accepted and are currently with onboarding. The Resourcing team will host another Assessment Day scheduled for April and plan to hold an additional session in May to further our recruitment efforts.
Social Values - Growing Talent
Mafalda Oliveira, Resourcing Administrator, and Shelby Martin, Talent Resourcing Officer, attended the Growing Talent event at PwC More London alongside Ben Foster, Operations Centre Manager, David Phee, PwC, Megan McHale, PwC and Michael Tame, PwC.
This was to assist those claiming universal credit into employment. The first session was held on the 12th of February where we had the chance to meet with the individuals and promote the industry we work in, on the 19th of February we conducted speed interviews to find out further information and aspirations of these individuals. Although we didn’t have any suitable vacancies available, it was a great event to network and meet such aspiring people! We look forward to the next cohort in April!
Social Values – Employment4All
On Monday 24th March, Darcie Alabaster, Talent Resourcing Officer and Mafalda Oliveira, Resourcing Administrator met with Janine Alcantara, CEO and Whitney Gyaniao, Project Manager to discuss how CIS and Employment4All can work together to help people back into work.
Employment4All’s mission it to help those who have experienced difficulties and those from disadvantaged groups back into employment. The employer engagement and recruitment skills have made vital connections between government department authorities locally and regionally.
We are passionate about providing employment opportunities for individuals from underrepresented groups and helping job seekers get back into work - we look forward to working together!
Job Fair - Bexley Apprenticeship Event
On the 3rd February 2025, Darcie Alabaster, Talent Resourcing Officer, Ross Menditta, Technical Advisor, Rosie Brett, Technical Support Apprentice, and Marianne Ibrahim, Finance Manager attended Bexley’s Apprenticeship & Participation Event. The event is for young people and their parents/carers and its purpose is to promote Apprenticeships at all levels, from Traineeships to Higher and Degree Apprenticeships. It is relevant to those aged 16-24 who are not in Education, Employment or Training and are looking for help to find a course or a job.
We were one of many employers and training providers and used the platform to share our experiences as being apprentices and young people in the workplace with individuals still in education who are looking for their next steps.
This was the fourth year that we have attended this event, we value the Apprenticeship Schemes we have within CIS and look forward to welcoming more young talent into the CIS family!
Job Fair - Langley Park School for Girls Careers Fair
On the 7th of February, Mafalda Oliveira, Resourcing Administrator and Shannon Brown, HR Administrator attended the Langley Girls School careers fair. Overall, the day was a great success with students showing genuine interest and enthusiasm in learning about corporate security and the different apprenticeships we have to offer. The key highlight was discussing work experience as many of the students were interested in coming to CIS to carry out their placement. There were also great discussions about career opportunities, showcasing CIS’s company culture and values.
Beyond Food Foundation - Volunteering
On the 26th of March, Shelby Martin, Talent Resourcing Officer, volunteered at Beyond Food Foundation, to discuss the security sector, CIS opportunities and to conduct mini mock interviews.
The session aimed to equip individuals with essential skills and confidence needed to navigate successfully in the future. The mini mock interviews provided a practical platform for candidates to practise and receive constructive feedback.
Beyond Food Foundation programmes are created for anyone who feels their life has unravelled and is willing to change. No matter who they are, what they’ve done or what they’ve been through. Our approach focuses on a step-by-step process and unique methodology that we’ve developed over 20 years of helping the vulnerable restart their lives.
Shelby has been volunteering with Beyond Food Foundation for 2 years and has stated each session is an invaluable experience and always looks forward to seeing the continued growth and success of the candidates who participate.
Shelby Martin, Talent Resourcing Officer.
January Jenny Tavares
January
January
January Hakan Kagan Paddington
January Remmy Chola Lacon
January Zied Ferchichi Rathbone
January Kamil Bialoszewski
January Michele Nakasone HUB
January Manoj Thapa Magar
January
February
February
February
February
February
February
TRACY PLANT HR DIRECTOR
Tracy Plant, CIS’s very proud HR Director said:
“I would like to congratulate all our past, present and future apprentices. At CIS, apprenticeships play a fundamental part in our succession planning, from entry-level to bridging skill gaps, and developing our existing colleagues. Some of our amazing stars started their careers as school leaver apprentices and are now departmental managers.
Apprenticeships open the gateway to a wide pool of talented individuals from various backgrounds and educational levels. They enable inspiring, enthusiastic, and talented young people to thrive and become our future leaders.
Consider an apprenticeship as a journey to success!”
“I found an apprenticeship standard that really interested me – L5 Learning and Development Business Partner, which I felt could really boost my personal and professional growth. I have already seen an impact on how I approach the delivery of training, but much further than that, how we can structure and grow our reach as an L&D team, to impact as many colleagues as we can, in the most efficient, inclusive, and equitable way.”
“I chose an apprenticeship with CIS as I saw the progression and opportunities in the security industry as vast with many areas to progress in. As it is my first full time role, this job has given me experience in multiple areas, this has given me the confidence in myself to be proud of what I do. Everyone I have spoken to has been engaging and willing to help with my professional development.”
Daniel Stanger - Trainer Jack Wiseman - SET Management Apprentice
“I chose to pursue an apprenticeship with CIS as I was already working as an Admin Officer at Regent’s Place, and the course seemed like the perfect opportunity to enhance my existing skills whilst gaining new ones. I had the support of my Manager at the time, John Reynolds, who guided me in selecting the right apprenticeship and motivated me to excel, I was inspired to take this step in my professional development.”
“I chose an apprenticeship with CIS Security because it perfectly balanced practical experience and structured learning. I wanted to develop my skills in a realworld environment while gaining industryrecognised qualifications. CIS allowed me to work on meaningful projects, collaborate with professionals, and contribute to the company’s technological growth, all while advancing my career in software development.”
“My apprenticeship set the foundations for the knowledge and skillset I have developed today. This includes my in-depth understanding of the industry and customer requirements as well as my confidence and communication with colleagues and customers. Following the completion of my apprenticeship, this skillset has allowed me to excel within my roles as I have received a promotion and an award.”
“The apprenticeship has influenced my daily routine by giving me a greater sense of purpose and responsibility. It’s not just about learning theory, I’ve been able to apply what I learn in real time, which has helped me better understand the complexities of security operations. Having the confidence of my team to handle responsibilities on my own has been a huge boost to my self-esteem and has allowed me to grow both personally and professionally.”
Claude Coleman - Bid Writer
Nur Nur - Security Officer Apprentice
“I chose to do an apprenticeship as it gave me a chance to develop real-world skills, gain industry experience, and earn a qualification at the same time. Every day, I get to apply what I’m learning in a real working environment, which has boosted my confidence and helped me develop key skills like problem-solving, teamwork, and time management. Overall, my apprenticeship has been a journey of growth, learning, and achievement, and every milestone - big or small - has contributed to shaping me into a more skilled and confident professional.”
“I chose an apprenticeship with CIS as I am invested in my personal and professional development, and have aspirations to progress within the company. This apprenticeship allows me to develop my leadership and managerial skills, whilst also continuing my day-to-day job, which challenges me on a daily basis. I have been able to apply the knowledge learned from my apprenticeship, and implement this into my work to make me a more effective leader.”
“I chose a Sales and Marketing apprenticeship with CIS Security because it was a great chance to build my skills in a fast-paced, handson environment. I’ve always been interested in sales and marketing, and this apprenticeship gave me the perfect mix of real experience and learning from industry professionals. CIS stood out as the ideal place to grow because CIS allows me to incorporate my skills with real projects where I could make an impact.”
GOING FROM STRENGTH TO STRENGTH
We are proud to announce some great results from our apprentices who have been going above and beyond, working hard in their job roles but still finding time to study.
20% received Distinction grade 30% received Merit grade 50% received Pass grade
The above results were achieved through a combination of hard work and dedication from our apprentices, the right support and guidance from their amazing managers, and whilst working in collaboration with our trusted apprenticeship training partners.
We look forward to many more great results coming through the pipeline, with our current and future cohorts.
So far, a total of 25 apprenticeships have been successfully completed within CIS, with over 60 colleagues still studying and working towards their completion. On average, 6 colleagues are enrolling onto a new apprenticeship each month, taking full advantage of the funded training available to all colleagues, and the benefits that come with self-development.
If any colleagues are interested in an apprenticeship, you can check out the session on EdApp that gives lots more detail and instructions on how to enroll. Talk to your manager or email the Apprenticeships inbox: apprenticeships@cis-security.co.uk
SECURITY FIRST LINE MANAGER APPRENTICESHIP
AHMER RIZVI
SECURITY OPERATIONS SUPPORT MANAGER
A huge well done to Ahmer Rizvi, Security Operations Support Manager at Knightsbridge Estate for completing his final assessment ahead of schedule.
Ahmer Rizvi stated:
“I wanted to take a moment to sincerely thank you for your support during my apprenticeship. The dedicated timings and space you provided allowed me to focus on my studies and successfully complete my apprenticeship. Your consideration has been invaluable in helping me achieve this milestone.”
Mathew
Haider, Mercury Assessor Feedback:
“Excellent observation. Ahmer (Riz) has an excellent knowledge of his site, having been there since its inception. Riz’s ability to communicate with those around him respectfully and professionally is key to a successful security service. Riz has written toolbox talks for the security team, which are key to success. It is clear the officers, senior management, staff, and clients all hold a high level of respect for Riz— he is a credit to his organisation. Well done!”
GOING ABOVE AND BEYOND
John Salthouse, Security Manager at MidCity Place has been hard at work completing his Level 5 Operations Manager programme, whilst stepping into a new role as Security Manager at MidCity Place.
Currently working on a bleed kit project for the site, John is applying some of the valuable skills and knowledge gained from his Level 5 course, demonstrating his commitment to both professional development and site safety.
John’s Coach/Mentor, Colin,
said:
“John is an excellent learner, and he is progressing well. He listens well to the feedback given and always tries to implement what he has learnt.”
Another great example of how the apprenticeship scheme with Mercury supports management development and career progression!
ELIANA WOOSNAM
Undergraduate student studying Security and Crime Science BSc at UCL
“I am an undergraduate student at UCL studying Security and Crime Science BSc. I have been interning with CIS since September 2024, visiting many of their sites and experiencing day to day life of many individuals in a variety of roles across the company. Some of the highlights have been undertaking the Behavioural Detection Training with Simon Riley. Despite accidentally mistaking another member of my course as a suspicious member of the public, I feel I learnt a great deal. Although I think it’s probably for the best that I leave it to the professionals for now! Although I think it’s probably for the best that I leave it to the professionals for now!
Another highlight for me was spending a day with the Intelligence Hub team. Seeing how they manage to collect information about upcoming events that could impact all the various sites across the country was both fascinating and impressive. Particularly considering not only the huge geographical variations in locations of sites but also the huge differences in types of site users.
I also really enjoyed visiting many of the sites themselves. I have now seen views of London from the roof of several buildings I never thought I would get to enter, which was definitely an unexpected highlight. My favourite roof view was probably the Leadenhall building or Paddington Square. I got to experience firsthand how security interacts with building management and how public perceptions of security within a building can differ drastically depending on the client’s objectives and aesthetic choices.
Interning for CIS has truly been an eye opening experience in so many ways. For example, in December, I was also lucky enough to attend the Counter Terrorism Summit for the Department of Culture, Media and Sport and DBT Partnership Organisations. Hearing Figen Murray speak about Martyn’s Law was both incredibly moving and inspiring. I feel incredibly lucky to have had the opportunity to experience so much in such a short period of time. Thank you so much to Both Ray Marskell, Director of Risk and Intelligence and Joe Easterbrook, Site Manager, for making this internship possible, I look forward to continuing to intern for CIS in the New year.”
03. COMPANY AWARDS & PROFESSIONAL ACHIEVEMENTS
What an awards night to be proud of!
The Outstanding Security Performance Awards (OSPAs) recognise and reward companies and people across the security sector. They are designed to be both independent and inclusive, providing an opportunity for outstanding performers to be recognised and their success celebrated.
We demonstrated passion, determination, and leadership, setting the standard by winning four of the categories- more than any other finalist!
Outstanding Customer Service Initiative
Here East Safety Initiative – Here East and CIS Security.
Judges said the initiative combined excellence with innovation with impactful services such as off-site travel monitoring, bespoke escorting, and personalised safety check-ins.
Outstanding Security Training Initiative
London Bridge City Security Training Initiative in collaboration with ‘The Face Whisperer’.
Judges praised the initiative for its innovative and forward-thinking approach to incorporating new types of skills, such as recognising when colleagues are unwell or facing a crisis and then offering support.
Outstanding Equality, Diversity and Inclusion Initiative
Judges said that CIS Security has established a robust EDI framework with strategic initiatives, leading to impressive results in employee satisfaction, retention, and community engagement. Our approach set a high standard that others will wish to emulate.
Outstanding Security Sustainability Award
Judges said, the employment of a dedicated ESG Manager, a focussed strategy and measures of performance provide a reference point for security companies and a commitment to helping customers.
Well done to everyone who has contributed to this amazing achievement. Let’s keep making it happen!
TEAM LONDON BRIDGE AWARDS
On the 29th January, Steve Caris, was awarded Security Officer of the year at the Team London Bridge Awards evening.
The event was held at the View at the Shard.
Team London Bridge are the Business Improvement District for the London Bridge Area.
Citation for Outstanding Service in Security Operations
In recognition of Steve Caris’s exceptional dedication and commitment to the prevention and detection of crime through exemplary intelligence gathering and briefing processes. Steves unwavering professionalism and diligence have played a critical role in enhancing safety, maintaining order, and upholding the highest standards of security operations across the team London Bridge Portfolio.
Through his proactive approach and keen analytical skills, Steve has consistently identified and mitigated potential threats, provided evidential material in an expedient manner, while ensuring the protection of people, assets, and critical infrastructure. Steve’s contributions stand as a testament to his integrity, expertise, and tireless devotion to ensuring that the BiD area is a welcoming, safe and secure environment for occupiers, retailers and visitors to London Bridge.
This citation is awarded as a mark of our gratitude and admiration for their invaluable service.
Professor Martin Gill, Steve Caris, Control Room Manager, (LBC) and Nick Morant (Director of Security - Team London Bridge)
30 YEARS SERVICE - WAYNE GORDON HITS A MILESTONE ANNIVERSARY!
Wayne stated:
“Wow, 30 years have truly flown by! I started with CIS security back in 1995, and looking back, it’s been an incredible ride. Over the years, I’ve had the privilege of working in so many roles, at so many places, that I’ve honestly lost count. But one thing I’ve always been sure of is how much I’ve enjoyed my time here, and how much I’ve grown as a professional.
I’m truly honoured to have been recognized for 30 years of service. It’s a moment of pride, but it’s also a reflection of the amazing people I’ve had the chance to work alongside. I feel incredibly lucky to work at CIS, and to have learned so much from colleagues who have shaped my career. Every step along the way has made me a better professional and person.
What truly stands out to me is how CIS has supported my growth. The opportunities for training, development, and staying connected as a team have been crucial to my success. I’m grateful for the strong team we have here, and I’m proud to contribute to a company that values its people as much as CIS does.
Thank you for being part of this journey. It’s been a privilege, and I’m excited for what’s ahead.”
10 YEARS SERVICE - CASEY BEATTIE HITS A MILESTONE ANNIVERSARY!
“I started my career as a payroll apprentice back in 2015, I am thrilled to be celebrating my 10-year anniversary with CIS Security, and within the Payroll Team - it has been an incredible decade full of growth, challenges and memorable experiences.
I am grateful to everyone who has supported me along the way and would like to say a special thank you to my mentors, who not only guided me during my early days, but who continue to be invaluable resources and sources of inspiration today. To my colleagues and team, who have collaborated with me over the years, you have made my journey not only enjoyable, but also incredible rewarding.
I would finally like to say a massive thank you to everyone who believed in my potential, you have all been an essential part of my journey, your support and encouragement have played a crucial role in my development, both personally and professionally over the years. As a proud member of the CIS Family, I am eager to keep learning, growing and contributing in any way I can towards the continued success of the Payroll Team and CIS Security.”
04. WELLBEING AND BENEFITS
PAYROLL & COLLEAGUE BENEFITS
Welcome to our Payroll & colleague Benefits Corner news!
Evi, Casey, Aleks, Cheryl, Simeon & Abdalla will be sending out tips and reminders on all things payroll!
Wedding bonus is a monetary gift provided by us to colleagues who are getting married. It’s our way of giving to your wonderful occasion and helping towards wedding expenses.
ELIGIBILITY:
f Notify your line manager and relevant departments of your wedding day.
f Line manager approves.
f We then review and proceed to add the bonus within your next pay packet.
EdApp: The Payroll Guide Course
EdApp is a multi-award-winning mobile-first learning platform that introduces a better way to train teams anytime, anywhere, on any device.
The payroll guide course under the EdApp entails information of your payslip. For example:
f When and where you receive your payslip.
f Pay dates and relevant dates.
f Description of payslip elements such as deduction and earnings.
There are simple steps to using the EdApp for the first time:
f Download the EdApp from the App Store for iOS, or the Google Play Store for Android.
f Alternatively, log into the Hub where it will redirect you into the application.
We are thrilled to announce the new payslip module addition to the EdApp platform, available to all colleagues within the business.
(also
known as Give As You Earn)?
Payroll Giving is the most tax-efficient way for you to make donations directly from your gross pay to any UK-registered charity, good cause, or place of worship.
Payroll Giving donations are deducted after National Insurance but before tax, so everyone who is paid by PAYE is eligible for the scheme.
The scheme allows you to give regularly to charity cost-effectively. Your chosen charity also benefits from receiving regular donations without the need to claim back tax from HM Revenue & Customs.
Tax Savings
The Payroll Giving scheme makes donations to your chosen charity directly from your salary after National Insurance contributions are calculated before income tax is deducted. You do not pay tax on the donation, only on the remaining amount, so tax relief is given immediately after the donation. Tax relief is calculated at your highest rate of tax.
For example, if you are a 20% taxpayer, it would only cost you £4 to make a £5 donation to your chosen charity. If you are a 40% taxpayer, it would only cost you £3 to make a £5 donation.
amount, so tax relief is given immediately after the donation. Tax relief is calculated at your highest rate of tax.
For example, if you are a 20% taxpayer, it would only cost you £4 to make a £5 donation to your chosen charity. If you are a 40% taxpayer, it would only cost you £3 to make a £5 donation.
FAQs
1.Can I give to any charity through Payroll Giving?
Yes, you can donate to any UK-registered charity, good cause, or place of worship. If you want to give to a small local charity that is not well known, it is advisable to include the registered charity number on your donor form.
2.Is there a minimum or maximum amount I have to give?
No
3.How is Payroll Giving different to a Direct Debit (Gift Aid)?
Payroll Giving is taken straight from your gross (pretax) pay, so there is no need for the charity you choose to physically claim the tax back through Gift Aid from HM Revenue & Customs. This saves them money in administration. If you are a higher rate taxpayer, Payroll Giving is the only way that a charity can automatically receive all y our tax on your charitable donation.
4.How do I know that my donation will reach the charity I have chosen?
Your employer have signed a contract with a Payroll Giving Agency (Charities Trust), who handle all monies donated through the scheme and are regulated by HM Revenue & Customs. A copy of the form you fill in is sent to Charities Trust so that when Payroll sends them your first donation they know who the donation is coming from and wh ich charity to send it on to.
5.If I decide to take part in Payroll Giving today how long will it be before the first deduction is taken from my pay?
This depends on when you fill in the form, but as a rule, it will start on the next available payroll run.
7.Are there any Admin fees for Payroll Giving?
Charitable Giving will deduct a small administration fee (25p per month) from your donations before paying funds to the charity.
8.Can I stop giving when I want to?
Yes, please visit here and click ‘start now’ and then select ‘cancel’ on the donation form.
9.Can I change which charity/ies I support and the amount/s?
Yes, please visit here and click ‘start now’ and then select ‘replace’ or ‘add’ on the donation form.
10.What happens to my Payroll Giving deduction if I leave my job?
If you leave employment, Payroll Giving will automatically stop.
6.How do I set up my Payroll Giving donations?
Please visit here and click ‘start now’ to set up your donations. The online site provides further information and a database of hundreds of charities to research which cause you might like to support.
11.If I receive a Statutory Payment, will my donations continue?
As Payroll Giving is a deduction from pay and not a salary exchange arrangement, Payroll Giving deductions can be made from Statutory Maternity Pay (SMP), Statutory Sick Pay (SSP), Statutory Adoption Pay (SAP) and Statutory Paternity Pay (SPP). Payroll Giving donations will continue even if you receive a Statutory Payment. You can, however, cancel your donations at any time. If you need any assistance or further guidance, please access the live chat at, the bottom left of the screen visit here
EARLY PAY BENEFIT
Early Pay is a mobile app that gives you flexibility in how you take your pay. It is like pay on-demand which means you can take some of your pay early, in the case of an emergency.
Early Pay is a mobile app that gives you flexibility in how you take your pay. It is like pay on-demand which means you can take some of your pay early, in the case of an emergency.
How does it work?
Early Pay lets you see how much you could withdraw from the wages you’ve earned so far in a month. You can withdraw some of these funds and the money will then appear in your bank account in a few minutes.
How does my balance get updated?
Your drawdown balance will be updated once a week, (by Wednesday midday), by the payroll team and it will only include shifts already completed, between the 1st and the Sunday prior, as per your Timegate diary.
As an example, by Wednesday 19th March 2025, the update in Early Pay will be for the period Saturday 1st March 2025 to Sunday 16th March 2025.
What pay elements are included in my balance?
Only worked and confirmed shifts will be included in the available balance; holidays will not be included.
How much can I drawdown?
A maximum 50% of your earned shifts (with a £400 cap) in a calendar month. A transaction fee of £2.95 will also apply for every transaction you make. For example, if you withdraw £50 on the 17th March, and a further £50 on the 19th March, then on pay day 10th April, you will have a deduction of £105.90. This is for the two withdrawal amounts of £50 plus £2.95 fee for each transaction made.
Can I postpone or split the repayment of any amounts drawn?
It is not possible to postpone or split any of the drawdown amounts. These will be deducted from the next available pay date. We advise that you only withdraw if absolutely necessary and only if you know you can afford to have a deduction of your next wages.
IMPORTANT POINTS
f Only withdraw if it is absolutely necessary.
f Keep any withdrawals to a minimum, to avoid re-occurring transaction fees. The payroll team can review and suspend individual access if Early Pay is not used responsibly.
f Early Pay works in line with our pay periods which are calendar months. Balances will revert to zero on the 1st of each month and you will not be able to withdraw funds until the payroll team has updated the system.
f Early Pay will be locked by 5pm on the last day of each month and reactivated on payday.
RESPONSIBLE SPENDING
Early Pay is a great benefit if used responsibly. It is important to understand this is not a loan facility and therefore all amounts withdrawn will be deducted from the next available pay day with no exceptions. In case of misuse, the payroll team will have the option to suspend individuals from using Early Pay.
Useful links: EarlyPay FAQs Access EarlyPay FAQs for Employees | The Access Group
Legal Support - HSF Assist UK (free advice for all CIS employees)
Free and impartial help with money, backed by the government | MoneyHelper Money Advice Service
COLLEAGUE BENEFITS
CIS offers amazing colleague benefits, available to all employees. From tax-free bike purchases to huge restaurant & takeaway discounts with TasteCard, dental & optical plans with HSF and high street savings that make a difference to every pocket! CIS has it all!
Our extensive colleague benefits collection can be found under The Hub, and it is best to visit using a desktop version of a PC rather than a phone as this way it is easier to navigate through the different benefits.
HSF Assist Services are provided by HealthHero
****HSF-Assist****
Counselling service
HSF Assist Services are provided by HealthHero
Service User
Calls HSF Assist GP Advice Line.
Please note: Tell the operator you are with HSF Assist.
HSF Assist operator
Call charges
Service User
HSF Assist is our FREE employee assistance programme, available for all colleagues to use. It provides access to a variety of helplines and services. These include a GP advice line, Virtual Doctor and a private prescription service. It also includes counselling and legal advice. The service is accessed by phoning the HSF Assist telephone number and selecting the option you need. You don’t have to be HSF member to access HSF-Assist.
Call HSF Assist and select option 2 for the Counselling Service.
Please note: Tell the operator you are with HSF Assist.
****TASTECARD****
Our team of experienced call operators will receive your call and take your details. The operator will arrange a time for the GP to call or, if it is a virtual consultation via webcam, will send a link to access the service at the appropriate time.
GP Consultation
The GP will call and consult over the phone or via the web. If required, they will prescribe a course of medication which is sent to the pharmacy.
Please note, the GP may call from a withheld number.
Pharmacy Service
and advice. Where the counsellor believes you would benefi t from more structured support, they will conduct a brief clinical assessment and discuss the best options for you.
The pharmacy service will call the Service User to confirm the medication and the cost. If the Service User is happy, then payment is made and the medication is despatched to the preferred address.
Delivery
Structured Counselling:
Guided
Self-Help:
The counsellor will contact you within two days and the first session will be offered within 5 days thereafter.
Medication
Service User receives medication.
Up to 6 sessions, delivered locally, face to face, or, if preferred, via the telephone or video conference via your phone or tablet.
Computerised modules specific to your needs (e.g. sleep/ depression/anxiety).
Up to 6 telephone sessions with your assigned Mental Health therapist. Access to the App for 12 months.
keep an eye out for our Tastecard campaign fast approaching in the upcoming months. You will hear communications over our communication channel.
The medication is sent via ‘Signed For’ delivery.
Support Sessions with
signposting
to alternative services:
Where it is diagnosed you would benefit from longer-term support –
Signposting to own GP, local Mental Health Services with state and private options, outlining assessment and recommendations.
Support sessions ahead of commencement of therapy.
Please note, although the aim is for counsellors to always pick up the call, during unexpected high call volumes, the call will be forwarded to our service centre and arrangements will be made for a counsellor to call you back.
Call charges
Call charges
Structured Counselling:
The call will be answered by a counsellor. They will provide immediate emotional support and/or pass the call to our legal, life management or debt team for specialist information and advice. Where the counsellor believes you would benefi t from more structured support, they will conduct a brief clinical assessment and discuss the best options for you.
Guided
Self-Help:
Calls made to 0345 numbers are charged at standard national rates.
Calls made to 0800 numbers are charged at standard national rates.
Computerised modules specific to your needs (e.g. sleep/ depression/anxiety).
Call charges may vary, depending on your telephone service provider and your call plan. Please check with your provider.
Call charges may vary, depending on your telephone service provider and your call plan. Please check with your provider.
The counsellor will contact you within two days and the first session will be offered within 5 days thereafter.
Support Sessions with signposting to alternative services:
Calls made from outside the UK.
Calls made from outside the UK.
Up to 6 telephone sessions with your assigned Mental Health therapist.
Where it is diagnosed you would benefit from longer-term support –
To access the service from outside the UK, please use the international dialling number. +44 203 858 9087
Charges will be the standard international rate.
+44 203 858 9087
Up to 6 sessions, delivered locally, face to face, or, if preferred, via the telephone or video conference via your phone or tablet.
For further details on HSFAssist, please visit the website www.hsfassist.com
To access the service from outside the UK, please use the international dialling number.
Access to the App for 12 months.
Charges will be the standard international rate.
Signposting to own GP, local Mental Health Services with state and private options, outlining assessment and recommendations.
Support sessions ahead of commencement of therapy.
Please note, although the aim is for counsellors to always pick up the call, during unexpected high call volumes, the call will be forwarded to our service centre and arrangements will be made for a counsellor to call you back.
PAY YOUR PENSION SOME ATTENTION!
The “Pension Attention” campaign is a UK government initiative aimed at encouraging people to actively engage with their pensions to ensure financial security in later life. With rising prices and falling living standards it’s never been more important to raise awareness about the significance of regularly reviewing your pension savings. Employers play a key role in helping colleagues with their financial wellbeing, providing the foundations for the financial stability in retirement.
Saving into a workplace pension comes with several benefits. Here are the main points the campaign emphasises:
Employer Contributions
Take advantage of employer contributions – this is essentially “free money” that can significantly boost your retirement savings.
Tax Relief
Pension contributions benefit from government tax relief. This means that for every contribution you make, the government adds a percentage based on your tax bracket.
For example, if you are a basic rate taxpayer and you contribute £100, it only cost you £80, as the government adds £20 (20% tax relief), resulting in a total of £100 going into your pension pot.
Growth Over Time
The money you save in your pension has the potential to grow, thanks to investment returns. It’s vital to start contributing early and save consistently.
Pension Consolidation
Reviewing and consolidating pensions from different jobs can help keep track of savings and potentially reduce fees.
Hassle-Free And Flexible
With automatic deductions from your salary, saving for retirement becomes effortless. Pension freedoms give the individual choice of how and when to access their pension savings from the age of 55.
Plan For The Future You Want
Using tools like PLSA Retirement Living Standards, the campaign encourages people to think about the lifestyle they want in retirement and plan accordingly.
Reconnect with your pension by visiting the Standard Life app today! With 24/7 access, you can stay up to date on your contributions, investment balance, and growth. The app’s range of management tools allows you to estimate your retirement income, update your personal details, select beneficiaries or transfer other pensions in, among other features. By actively managing your Standard Life pension, you stay in control of your financial planning and can make proactive decisions for a more secure future.
For more information about the campaign please visit: www.pensionattention.co.uk
INTERNATIONAL DAY FOR THE ELIMINATION OF RACIAL DISCRIMINATION - MARCH 21ST
March 21st marked the International Day for the
Elimination of Racial Discrimination.
At CIS, we understand the importance of ensuring safety and dignity for everyone, regardless of race, ethnicity, or background. We place Equality, Diversity and Inclusion at the heart of everything we do, and we are proud to be the first security company globally to achieve the ISO 30415 HR Management Diversity and Inclusion accreditation.
We firmly believe that eliminating racial discrimination is not just a cause, but a responsibility, and we are dedicated in our commitment to fostering an environment where diversity is celebrated.
Let’s work together to create a world where equality and justice are the foundation of every community by following The Path to #FightRacism.
Learn
Education equips us with the knowledge and tools needed to recognise, challenge, and eliminate biases.
Speak Up
Speaking up helps to raise awareness and create a culture of accountability and change.
Act
Advocate, donate and support. Your actions, great or small, are what can help lead us towards change.
Together, we can create a world where everyone is valued and respected for who they are. Let’s stand together, today and every day, in the fight against racial discrimination.
CIS has created the CIS Citizenship Forum. It is made up of many different backgrounds, cultures, and races, designed to promote a culture of employee engagement and development. Open to everyone, it provides a great opportunity to cultivate understanding, respect and serves as a platform for members to be a voice for their fellow employees.
Together, we can create a world where everyone is valued and respected for who they are. Let’s stand together, today and every day, in the fight against racial discrimination.
The CIS Citizenship Forum is looking for individuals who are dedicated, passionate and creative people to become the voice of the wider CIS community.
The Citizenship Forum aims to foster open conversations between colleagues and management to explore ways of continually improving the business Together, we will develop innovative ideas, discuss important topics, and highlight the great work already happening to drive us forward.
We want to continue promoting our culture of engagement, supporting our commitment to our Citizenship pillars of Equality, Diversity and Inclusion, Colleague Engagement, Environmental Social Governance, Reward and Recognition and Working Environment.
We are looking for representatives f rom all areas of the business.
You will focus on new initiatives to enhance our cul ture and contribute ideas that may influence key business decisions.
Let’s bring our community together with trust, respect, and a sense of belonging, no matter what our individual role may be
Be the voice for the wider CIS community and represent your team.
Share and encourage the development of innovative ideas Share knowledge and support growth to empower our colleagues
At CIS we proudly celebrated International Women’s Day as an opportunity to recognise and appreciate the contributions of the incredible women in our workforce and beyond.
This year’s theme was #AccelerateAction, a worldwide call to acknowledge strategies, resources, and activities that positively impact women’s advancement and support and elevate their implementation.
‘Accelerate Action’ resonates
deeply with our commitment to progress beyond words and take action to drive real change towards gender equality.
We provide equal opportunities for all our colleagues, regardless of gender or protected characteristics. Our women only assessment centres have been a successful addition to our recruitment strategy, and we have a fantastic group of women in our leadership and colleague development programmes.
#AccelerateAction
#AccelerateAction
Oluwabukola Ogundale Security Officer
“Working in the security industry as a women come with various opportunities and challenges. It is historically known to be a career path that is dominated by men.
Nonetheless, in CIS Security, diversity is increasing recognised as a strength, bringing fresh perspectives to risk management and problem solving.
This fosters an environment where I feel more comfortable expressing my opinion and addressing concerns.”
Tzanyja Gayle Security Officer
“Here’s to strong women: may we know them, may we be them, may we support them.
As a female Security Officer, I take pride in breaking stereotypes and proving that diversity is a strength in our industry.
My time here at 40LH has given me invaluable experience and skills that are allowing my career as a Security Officer to blossom. The support and opportunities provided here are empowering and equipping me to grow professionally and make a meaningful impact in my role.”
Mercy Yawson-Obeng Security Officer
“Gender equality and inclusion has created the realisation of women’s empowerment in all areas of their right to have power control, access to opportunities and resources, sense of self-worth and to determine choices, the ability to influence the direction of social and economic order.
As a woman Security Officer at 40 Leadenhall, I have again a lot of experience through CIS training in hostile reconnaissance, behavioral detection, risk management and others. Therefore, I’m proud to contribute to the safeguard of properties and lives in the security sector.”
Sandra Castro Logistics Officer
“I find being a woman in the security industry to be both empowering and challenging. I believe as a woman, I bring something extra to the team. For example, my communication and interpersonal skills
I offer a different perspective to my male colleagues that means I very rarely encounter conflict or aggression.
Like any job, there are good and bad days, but staying open minded and being part of a supportive team means I always feel rewarded.”
Last month, CIS Security Limited held a Crime Prevention and Women’s Safety event at MidCity Place, reinforcing CIS Security’s commitment to women’s safety, especially in recognition of International Women’s Day. Partnering with the City of London Police and the Central District Alliance, we engaged with tenants highlighting local crime trends and key safety initiatives, including the Ask For Angela scheme, Safe Haven, and the work of the White Ribbon Charity in tackling violence against women.
To further support personal safety, we provided personal alarms, bottle toppers, and other safety items, ensuring attendees were equipped with practical tools and knowledge to stay safe in and around the area.
A special thank you to the Savills Management Team for their support in making this important event possible.
PENETRATION TESTING CARRIED
OUT IN PARTNERSHIP WITH SILVERFOX
SILVER FOX AUDITS
The penetration testing carried out in partnership with Silverfox is an essential part of service delivery and live testing. The teams and individuals that really have shone at Here East, Leadenhall Building and The Bloom have had consecutively high pass marks in deterring and foiling the plans of our auditors.
Penetration testing is crucial in physical security and professional guarding as it helps our teams and clients identify weaknesses in their security process, application and promotes training and drives improvement as necessary. It also promotes the positive messages to deter hostile activity and the allows for deterrent comms when the teams engage and can learn from the experience on the feedback post test. Its far better to have a friendly foe exploit any gaps for review than the alternative.
CIS promote this across all our contracts to allow for process review, breach responses, social auditor practice and urbex deterrence, all of which we can see as part of the MO from the demonstration activities that are a daily occurrence across the city. Our teams welcome the opportunity to:
1. Identifies Gaps in Physical Security Measures
Penetration testing helps assess the effectiveness of barriers like fences, security doors, locks, CCTV surveillance, and alarm systems. It can reveal flaws such as blind spots in camera coverage or weaknesses in access control mechanisms.
2. Tests Officer Guarding Effectiveness
Security personnel play a vital role in preventing unauthorized access.
Penetration testing evaluates guards’ alertness, adherence to protocols, and response times when confronted with simulated security breaches.
3. Prevents Unauthorized Access
By attempting to bypass security controls, penetration testing can expose vulnerabilities such as: Tailgating risks, Weak ID or pass issuing processes, failure to challenge unfamiliar individuals in restricted areas and test our reception/occupier access processes.
4. Enhances Emergency Response Readiness
Simulated intrusions and attack scenarios help organizations assess how well security teams react to incidents such as; unauthorised access attempts, break-ins and theft scenarios, insider threats from employees or contractors.
5. Strengthens Security Policies and Training
Findings from our tests help teams improve security policies and conduct targeted training for security personnel, ensuring they understand potential threats and how to mitigate them effectively.
6. Evaluates Coordination Between Security Layers
Security often relies on multiple components, including technology, personnel, and procedures. As the squidgy organic element, people let the systems down, pose numerous challenges and a never ending variety of new and interesting ways to get to places they shouldn’t, don’t have access to or simply too important to follow security, pushing these buttons is essential for our absolute basic security delivery needs.
7. Builds a Culture of Security Awareness
By conducting penetration tests, our clients and their customers reinforce the importance of vigilance among employees and security teams, reducing the risk of complacency. As we all know in this industry, we face a constant battle of challenges to security processes, through apathy, deceit, politeness, the need to ensure good customer service, visitor engagement, and these can often take priority over the core security that we have a as basis of our contracts and expectations. A solid confident security culture, that is supported across all involved leads to the successes we see here with these outstanding teams and locations.
Each location has demonstrated a keen adherence to core principles, the basic processes and application of engagement and awareness. In the current climate and with the ongoing threats that we face across London, this is what makes security successful, get the foundations right and the rest will fall into place. Great work everyone and demonstrates a real team approach to effective security delivery.
BLOOM OFFICER AWARD
Our teams highlighted here have proven that they implement the core security basics to maximum effect and this is demonstrated time and again throughout the company. We celebrate the consistent delivery of excellence with these teams, who are the top three performing teams across the company.
Well done to you all!
Lynda Moore, Managing Partner, of FM Contract Watch which provides The Silver Fox Audit Scheme said;
“I am delighted to join CIS Security for the Silver Fox Award presentations to the security teams who have excelled during their penetration audits completed over the past year. The audit is not just preventing unauthorised access, but also a test of the security officer’s knowledge and site documentation. We congratulate all the security officers who passed the audit, especially those who are being recognised here today.”
LEADENHALL AWARDS
Angelo Christou, Client Services Director at The Leadenhall Building presented our CIS Colleagues with recognition awards.
Security Controller, Paul Conlon, receiving his 10 Year Service Award for dedication and commitment to The Leadenhall Building.
Head of Security, Joe Easterbrook, receiving the CIS-Security Citizenship Award for his approach to leadership and equality, diversity, and inclusion.
Duty Shift Manager (DSM), Bikash Gurung, receiving his 10 Year Service Award for dedication and commitment to The Leadenhall Building.
“The City of London Police attended The Leadenhall Building accompanied by their mounted unit, to formally present our Secured Environments Award! This certification recognises excellence in security management, culture and commitment to creating a safe and secure environment.”
Joe Easterbrook, Head of Security
Counter Terrorism Key Trends & Challenges
Ray Marskell, Director of Risk and Intelligence wrote an article for the City Security Magazine, which gives an insightful look into the key trends and challenges we face in the security industry we operate in.
Ray Stated:
“As the Risk and Intelligence Director for CIS, I am acutely aware of the evolving landscape of counter terrorism. Making our cities more resilient to terrorism will require a combination of security measures, design strategies, engagement across communities and intelligence sharing.”
Click on the link below to read Ray’s article:
https://lnkd.in/ewJKYnwJ
CIS ASSESSMENT DAY
Currently there are several positive structural changes happening within CIS, giving many people the opportunity to progress. This assessment day showed the positive forward thinking of the portfolio leaders, giving colleagues the opportunity to step out of their comfort zone and push their boundaries. This was a great example of CIS continuing to nurture and develop from within, supporting their staff to achieve their goals.
Thank you to Domingo Desousa, Key Account Director, for arranging the assessment and a huge well done to Andrew Gough, Head of Security, for hosting and making this great day possible.
A huge well done to those that presented.
John Salthouse, Security Manager MidCity Place) stated:
“While I openly admit public speaking is not my forte, I felt confident in my delivery (with some nerves creeping in at some points) I felt overall, I was able to engage with the everyone while handling questions thoughtfully. I’m grateful for the opportunity to develop and demonstrate my presentation skills in a professional setting. I look forward to applying what I’ve learned to future presentations and continue working toward being a more confident speaker.”
“Creating a presentation to showcase my skills and abilities was a fantastic experience. It was also, inspiring to witness strong participation and collaboration from the audience, their engagement helped the presenters perform better and led to interesting questions from an experienced crowd.”
“I would like to express my views on the protest training course conducted by Jim McAllister.
Working at 40 Leadenhall, which is affected by the risk of protest, I found the course to be very informative and insightful.
The course has helped me to gain more confidence and knowledge in how to deal with the risk and threat of protest. It has also helped me to have a better understanding of the legislation surrounding protesting. I hugely recommend this training to any site.”
On the 13th February, CIS hosted a Protest Awareness Training Seminar. At CIS, we remain dedicated to upholding the highest standards of service excellence. The training was presented by Jim McAllister, our Colleague Development Manager.
This was a fantastic addition to the training curriculum CIS offer.
A huge well done to everyone who took part, you are all now a part of our industry leading training.
Jim McAllister QPM, Colleague Development Manager, stated:
“As Head of Training, I am committed to delivering meaningful and informative training to our teams. This specialized training is designed to equip our colleagues with the skills and confidence necessary to protect our customers, premises, and assets effectively. By providing up-to-date and relevant information, we empower our teams to make timely, informed decisions, ensuring a lawful and proportionate response to any situation.” that may arise.”
Andrew Gough Site Manager, stated:
“Protests are now an issue that many buildings and estates deal with regularly, affecting our operations and the safety of our customers. This brand-new training helps equip our teams to deal with these, giving them more knowledge and understanding. We’re extremely fortunate to have Jim McAllister that can create this training, delivering it with passion and professionalism. Thank you to 40 Leadenhall and JLL in supporting this new innovative training.”
CIS FEATURED IN THE SECURITY JOURNAL UK
Ray Marskell MSyl, Director of Risk and Intelligence, had the privilege of sharing with the Security Journal UK (SJUK) key insights on how technology can support the guarding elements of security services.
Influencers
Edition 2025
Ray Marskell
Director of Risk and Intelligence CIS Security Limited
ARay asked the question:
“Are we ready as a sector, and how do we focus our efforts on upskilling people in the use of technology?”
Ray has over 30 years’ experience of policing London with a career that spanned disciplines such as Public Order, Firearms, Counter Terrorism, International Training & Development and Strategic Partnerships. He is a member of the Security Institute and sits on various boards and committees, including roles as a Board member for Crime Stoppers London, as a Committee member with the City of London Crime Prevention Association and as a Member of the London Leadership Team for the City Security Council.
“As a sector, we have a duty to those we provide a service to and to those who offer that service, by ensuring we stay abreast and on the front foot when it comes to technology.”
s we close off 2024 and look to see what 2025 brings to our unique sector, I have thought about how current and future technology can support the guarding element of security service provisions.
I think we all accept that technology is not only a fundamental enabler of services but also brings opportunities to harm the safety and security of people, places and infrastructure.
responsibility to identify and mitigate the threats of the new world?
We need to find the answers together and put some real emphasis on embracing technology and innovation. However, this must be supported by a skilled workforce with the required knowledge.
Ray Marskell
For example, over the last year or so, the National Protective Security Authority has repeatedly reminded us of the real threats that counter uncrewed aerial systems (C-UAS) pose and has offered advice around a relevant security strategy that must be acknowledged and integrated with wider protective security measures. C-UAS mitigation measures must form part of a site’s concept of operations for security.
In brief, we need to work smarter with technology to mitigate the threats that technology brings.
As a sector, we have a duty to those we provide a service to and to those who offer that service, by ensuring we stay abreast and on the front foot when it comes to technology. We have a duty to our people to keep them skilled and current; otherwise, we run the risk as a sector of falling behind and deskilling our current workforce.
Our sector is growing at pace, which is great to see as it will offer even more diversity of opportunities, but we recognise there are anticipated shortfalls in headcount across the industry.
Director of Risk and Intelligence
CIS Security Limited
My question is this: Are we ready as a sector and who do we need to focus our efforts on around upskilling in the use of technology? Is it the security officers and supervisors responsible for running an on-site control room, or do we need to completely refocus on
ATo attract the next generation of security operatives, they will want to see that they are entering a career path that is not only full of opportunity but also one that utilises and operates as one with technology. Otherwise, we face a real risk of people deciding against joining the security sector for fear of being left behind in our digital age.
s we close off 2024 and look to see what 2025 brings to our unique sector, I have thought responsibility mitigate world?
We need
SWOT ANALYSIS:
MANAGING
PROTEST
Joe Easterbrook, CIS’s Head of Security at The Leadenhall Building has undertook an insightful analysis of managing protests, which has been published in the City Security Magazine.
Joe said:
“Managing protests effectively means strong communication, legal awareness, and proactive security. Real-time intelligence and collaboration help mitigate risks, while cost-effective strategies protect assets and minimise disruption.”
GREAT NEWS
Congratulations to Odia and Ode on the birth of baby Ocean, and well done to our quick thinking CIS Security officers, Ade Oloye and Mohammed Elamine Chabat!
When expectant mother Odia arrived at University Hospital Lewisham in active labour and whilst in the car park, she quickly realised she wouldn’t make it to the birthing unit, and called for help. Without hesitation, Ade stepped in to assist, ensuring a safe and smooth delivery. Moments later, Mohammed arrived to support, keeping mother and baby stable until medical teams took over.
Their quick thinking, compassion, and dedication turned an intense moment into the beautiful and safe arrival of baby Ocean. Ade said, “I felt an immense sense of pride in being able to help at such a crucial moment and play a role in the delivery of baby Ocean. This was a reminder that security colleagues play a much broader role in ensuring the well-being of people, not just through protection but also by offering care and compassion when it matters most. It really is all in a day’s work for us!”
Well done to everyone involved, especially Mum! See
‘All in a day’s work’: Hospital security team helps mother deliver baby in car park –South London News. https://lnkd.in/ekh4Ph2f
GREAT FEEDBACK
“I’m delighted to share that you are March’s winner of the Above and Beyond award after receiving multiple nominations and the most votes! Your positive attitude featured in all the nominations and it really goes a long way for occupiers and visitors as well as the 40 team. You are so reliable and we know you will put 110% into every task you are given.”
40 Leadenhall wouldn’t be the same place without you!
Ellie Green Community Manager
GREAT FEEDBACK
Positive feedback for the CIS team from Brookfield - The Gilbert.
“Just wanted to provide some feedback for you about the team since John has left The Gilbert. The team have really held down the fort and everyone has stepped up when needed. I also just wanted to share good feedback with you from two different members of Brookfield who were impressed with how hands on the team are and how helpful everyone is when they come to site. Last week, we had a busy site with two Brookfield activations in the reception, requiring multiple deliveries where the team just knew what to do and got stuck in without asking. Yaw and Yousef specifically manage the deliveries very well and keep everything running smoothly!
Really grateful for the teams help and the strong team we have at The Gilbert! Its not often we get good feedback in our line of work so thought it was really important to share with you when two different staff of Brookfield have mentioned good feedback to me.”
Kindest Regards,
Meilissa Boderick, THE GILBERT
A huge well done to all our CIS Colleagues at the Gilbert
Ana Burke Supervisor
Nicoleta Luchian Supervisor
Malik Awan Supervisor
Charles Duffy Supervisor
Mo Ahmed Security Officer
Yousef Jaraya Security Officer
Yaw Frimpong Security Officer
Bamidele Fashola Security Officer
BUILDING SECURITY ASSESSMENT SCHEME
We are pleased to announce that MidCity Place has officially achieved a Building Security Assessment Award, demonstrating our continued commitment to maintaining the highest safety and security standards.
This assessment reflects the hard work and dedication of our security team, who ensure that MidCity Place remains a safe and welcoming environment for all occupiers, visitors, and staff. By meeting stringent industry benchmarks, we have reinforced our proactive approach to risk management, emergency preparedness, policies, and procedures that are in place and translated into practice.
We want to thank everyone for their ongoing cooperation in supporting our security measures. Your vigilance and collaboration contribute significantly to making MidCity Place a secure place to work and visit.
At CIS Security, we were proud to champion this worldwide initiative.
Did you know that in the UK, around 1 in 7 people are neurodivergent? That’s over 13 million people with unique ways of processing information and solving problems.
The world needs all kinds of minds, and at CIS, we don’t just accept difference – we celebrate it. We actively support neurodivergent individuals, creating inclusive and empowering environments that benefit our customers, colleagues, and communities.
We’re committed to being an equal opportunity employer, building a culture that thrives on diversity and innovation.
Click on the link below to see the Neurodiversity Celebration Week event schedule. Sign Up to Take Part in 2026 https://lnkd.in/dueumvab
Fundraiser - MET Police Canine Program
The JLL service provider collaboration programme is a strategic initiative designed to streamline and enhance partnerships between JLL and its network of service providers, and CIS Security Limited formed an integral part of that network, collaborating with Bidvest Noonan, Portico and G4S.
As part of their commitment to ESG, the service providers made a decision to walk from Paddington to Stratford in order to raise funds for the London Retired Police Dogs Trust. This Trust is a dedicated charitable organisation committed to the caring for police dogs after their active services ended and provides essential support, medical care, and quality of life assistance to retired police dogs have served with the Metropolitan Police and other law enforcement agencies in London.
The walk took just under three hours to complete and all money raise is greatly received by the charity.
CIS SECURITY FORUM
Last month CIS held their first Security Forum at MidCity Place, who were delighted to host this with Simon Riley, BA (Hons). Simon delivered an insightful session for our occupiers and building team, focusing on behavioural detection, understanding baselines, recognising what’s normal, and identifying suspicious behaviour. The session was incredibly valuable, and the feedback from attendees was fantastic. A great reminder of the importance of situational awareness in keeping ourselves and our spaces safe.
Exercise Team Bonding Event at 40 Leadenhall
With such busy lives and long shifts in security, it is difficult to find the time to look after yourself, both physically and mentally. The 40 Leadenhall teams have identified the importance of looking after themselves and have put health and wellbeing at the centre of what they do, giving everyone the opportunity to use the incredible facilities.
The CIS Security Limited team has embraced this, with multiple colleagues joining in with the monthly and weekly team fitness events. This year, the team has been joining in with the weekly run club and has taken part in a fitness class and peloton bike class.
These sessions have helped bring the service partners together, improving their teamwork and mood and relieving the buildup of stress.
A huge well done to Andrew Gough (Head of Security), Alexandru Zamfir (DSM), Sajeel Shaukat (CCTV Controller), Marvin Beharie (Guest Services Supervisor), Ousman Bah (Guest Services Officer), and Maite Riquero Loza (Guest Services Officer).
CIS Security Limited is at number 6 on the Infologue Top 100 Security Companies 2024. Well deserved recognition!
kuldeep.kainth@cis-security.co.uk
Throughout the project, we held regular update meetings with the customer and site manager to foresee any issues and ensure a seamless transition between the two systems. Following the successful upgrade, we have installed a new panic alarm system, expanded CCTV coverage, and taken over the maintenance responsibilities for CCTV, access control, intercom, and intruder alarm systems at Aldgate Tower.
REMOTE MONITORING INSTALLATION
AT 17 OLD PARK LANE
We recently completed the set up of a 9 camera CCTV reactive remote monitoring service at 17 Old Park Lane.
CIS Security Control Centre already provides remote monitoring for the building’s intruder alarm system; this is now supported and enhanced by the CCTV reactive remote monitoring service. Upon activation of the intruder alarm, officers in the CIS SOC will be able to remotely view the cameras and respond accordingly.
CIS SUPPLIER AND INNOVATION DAY
INNOVATIVE SOLUTIONS
If you would like to know more you can request our Innovative Solutions Product Catalogue by contacting our Head of Innovative Solutions, Kuldeep Kainth. This document contains information on a range of recommended products that CIS supplies, installs, and maintains.
Kuldeep Kainth Head of Innovative Solutions
kuldeep.kainth@cis-security.co.uk
06. ENVIRONMENTAL, SOCIAL AND GOVERNANCE (ESG)
The Shareholders of CIS Security Limited wish to provide a framework for supporting charitable activities within the communities that the business is operating.
In addition, there will be an opportunity to support colleagues who are in need or facing challenging circumstances.
Following over 56 Years of success in business the Shareholders wish to give back to society and its loyal colleagues.
CIS Donations:
BIO-FLOATS COMMUNITY EVENT
Recently, CIS partnered with JLL, and BGO as part of the Regents Wharf collaborative contribution to preserve biodiversityattracting wildlife and providing nesting space for birds through the re-planting of bio-floats.
At CIS, we understand that ESG is a crucial element of our business, demonstrated to all our colleagues from day one through our ESG awareness training, our award winning ESG strategy and guidance from our ESG specialist. We will continue to support all our customers on initiatives aligned with the 17 sustainable development goals.
Thank you to all our colleagues who volunteered to support this initiative, as well as Leila Querino BGO and Ralph Kamper JLL.
40 LEADENHALL - VOLUNTEERING WORK
On the 6th February three members of the 40 Leadenhall team volunteered and helped to serve breakfast at the Whitechapel Homeless Misson. They worked from 05:30-11:30 continuously preparing and serving food and hot drinks, taking the time to engage with as many people as possible. This was a great way for them to give back and help those in need.
This event was organised by the engineer service provider at 40 Leadenhall GWS.
Well done to Ousman, Front of House Officer, Abdul Hasan, Logistic Officer and Dragos Costache, Security Supervisor!
07. HEALTH AND SAFETY
INCREASE IN ATTACKS ON LONE WORKERS
There has been a rise in physical attacks and weapon-related incidents reported by workers over the past three years. How serious is the problem, and what can you do to reduce the risk to your lone workers? STUART BATEMAN
Mental health implications
The report
A report commissioned by Solo Protect aligns with broader trends in workplace violence across the UK, particularly in high-risk industries like retail, healthcare, local government and transport. HSE statistics recorded 649,000 incidents of workplace violence in 2022/23. For the full report.
Prioritise lone worker safety
Don’t just say it, do it. Prioritising the safety of lone workers is not just a legal requirement but also a moral obligation that enhances employee morale and productivity. If a worker is faced with threatening behaviour, it may be difficult to phone 999 and this could inflame an already serious situation. You have a duty to ensure that the worker can seek assistance with ease.
Working alone for extended periods can lead to feelings of isolation, loneliness and increased stress levels, anxiety and depression. Additionally, lone workers may experience heightened stress due to the responsibility of handling tasks independently, such as cash or alcohol transactions, without immediate support from others.
When adding the threat of violence into that equation, it’s easy to see why lone working can have a significant impact on a person’s mental health.
Managing the risk
It’s essential to undertake a risk assessment so you can determine the likelihood and severity of a verbal or physical attack to protect your lone workers in so far as is reasonably practicable. Make sure you put measures in place to ensure the effectiveness of your lone working system by:
f Establishing a protocol for regular check-ins, whether through phone calls, text messages or dedicated monitoring systems, check calls set up to CIS control room?
f Equipping them with reliable emergency communication tools like panic buttons, emergency phones, or mobile apps enabling immediate distress signal alerts.
f Providing comprehensive training on using communication devices effectively. They should understand your policy, including emergency contact procedures, and be aware of when and how to escalate issues for help. Make these guidelines easily accessible and ensure workers understand their reporting responsibilities.
f Conducting thorough investigations into reported incidents to identify root causes and implement appropriate corrective measures. Offer feedback on the actions taken to prevent similar occurrences in the future.
Physical and verbal attacks are on the increase across all sectors, with retail alone reporting 1.2m cases in a year. Have a robust policy and controls, e.g. panic buttons, in place, and train staff in how to respond in the face of adversity.
CIS FIRST RESPONSE EMERGENCY CARE LEVEL 3 TRAINING (FREC 3)
Last month, Jack Scott Martin, Supervisor Paternoster Square took part in a FREC3 First Aid course, led by Darcy Fletcher, Company Trainer.
Well done Jack Scott Martin for your enthusiasm and keenness to learn. Thank you Tom McCrone for hosting us and to Jason Southon, Duty Security Manager.
“This was a superb course from start to finish. Darcy Fletcher is the best First Aid trainer I have ever experienced. She truly is a subject matter expert and is passionate about teaching.”
BLUE MONDAY - MENTAL HEALTH
FIRST AID TRAINING
On Monday, January 20th, CIS Security Limited provided a Mental Health First Aid Training workshop for Blue Monday 2025. This training was hosted by 40 Leadenhall and presented by CIS Trainer, Paula Orton.
Blue Monday is a day to acknowledge and address feelings of sadness and depression that some individuals may experience, especially during the winter months. It serves as a reminder to prioritise mental health and seek support if needed.
We would like to say a huge thank you to 40 Leadenhall for hosting this event and a huge well done to Head of Security, Andrew Gough for organising this important workshop. Thank you Paula Orton for providing the training.
Paula Orton stated:
“Mental Health First Aid is more important than ever. Given that 1 in 4 people will experience a mental health problem each year, I believe that the more people we have trained in Mental Health First Aid, the better off we will all be. It has been a pleasure to educate not only our CIS colleagues, but all our service partners at 40 Leadenhall this ‘Blue Monday’. Thank you for inviting me to be a part of this fantastic initiative.”
Andrew Gough stated:
“At 40 Leadenhall we appreciate the importance of looking after not only our teams but everyone that comes into the building. This is not only physically but mentally. With the pressures we all face day to day, it’s easy to become secluded and isolated. This is where we need to be able to support each other.
Blue Monday is ‘allegedly’ the most depressing day of the year. This makes it an ideal time to raise awareness and break down the stigma attached to Mental Health. The training provided by Paula Orton and CIS will go a long way in achieving this.”
TIME TO TALK DAY
CIS Colleagues took some time to talk!
On 6th February it was Time to Talk Day, dedicated to encouraging conversations about mental health and breaking the stigma surrounding it. Talking about mental health is a crucial step in tackling the isolation and discrimination that many people face, and Time to Talk Day provides an opportunity to spark these conversations.
Mental health issues affect millions of people every year, and talking about them can be the first step towards getting the support and help needed.
At CIS, we took some time to grab a brew, pull up a chair and talk things through.
ALL MEMBERS OF STAFF
It is an offence to record any CCTV footage other than in the course of duties as a CCTV Operator for work related occurrences.
This unauthorised recording can include filming on mobile phones, unauthorised downloads for personal use, or distribution to others or posting on social media.
It could be an offence under the Data Protection Act 2018 or the Sexual Offences Act 2003.
If found in breach of the Law you could face,
MEMBERS OF COLLEAGUES A MESSAGE TO ALL OUR COLLEAGUES
Blow Your Own Trumpet and get a £50 voucher to spend on the high street!
Working for CIS means being part of a close-knit community
Share your stories and meaningful moments – a hobby, talent, special occasion or anything you are proud of communication@cis -security.co.uk
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AHMER RIZVI SECURITY
MANAGER & ABYAZ RIZVI
A huge well done to Ahmer Rizvi, Security Manager at Knightsbridge Estate for mentoring his younger brother to achieve his dream.
Ahmer Rizvi Stated:
“Abyaz has been selected for Pakistan First-Class Cricket by the Pakistan Cricket Board (PCB). He is playing his debut innings in Pakistan now called Quaid-e-Azam Torphy. This is not only a significant milestone for him but also a moment of immense pride for our entire family.
Reflecting on the journey, I still remember the challenges we faced 12 years ago when I bought him his first expensive hardball cricket bat. At the time, affording a full professional kit was extremely difficult. However, today, PCB is sponsoring his cricket gear, and multinational brands are approaching him to become their ambassador—a true testament to his dedication and perseverance.
I am incredibly proud of my younger brother for his dedication and perseverance. Not only has he achieved a significant milestone in his cricketing career by being selected for Pakistan First-Class Cricket, but he is also successfully continuing his journey in modelling alongside the sport.
Balancing both fields requires immense hard work and commitment, and it is truly inspiring to see him excel in both. His passion, determination, and ability to manage these demanding careers are a testament to his talent and resilience. I couldn’t be happier for him, and I look forward to seeing him achieve even greater success in the future.
