LIVEM

Let’s talk tech—Cedar Community’s digital makeover
Update from President & CEO Nicole Pretre| 4-5
From the editor’s desk
Message from our chief administrative o cer| 6
Cedar Community awards Carl Ziegler scholarships
Meet our scholarship winners| 8–9
Leading through stewardship
Guest feature | 10–11
A lasting gift
The completion of a stained-glass piece| 12–13
Time, talents, and treasures
Bonnie Amerling | Leading with purpose| 14–15
Three-hour tour
Call now to make your reservation!| 16
Volunteer highlight
Thank you to all our volunteers| 17–22
A second chance
When paths cross again | 23–25
Fun in the sun
Summer wellness tips| 26–29
Resident pro le
Meet Jack Heck| 30–31
News you can use
Updates and more!| 32–34
Grace and peace to you
A message from our director of spiritual care| 35
Cedar Community Champions
Celebrating outstanding team members| 36
Bringing sunshine to those in need
Message from our director of philanthropy| 37
Sign up at cedarcommunity.org to get news and updates delivered to your inbox about events, seminars, open houses, and the latest happenings at Cedar Community. There will be a lot of exciting endeavors in the months to come— and you won’t want to miss out. SIGN UP NOW!
Enjoy, explore, and embrace your best life!
Live More is published for the friends and neighbors of Cedar Community. If you would like to add a neighbor’s name to our mailing list, please contact us at 262.338.2819.
To view Live More online, visit cedarcommunity.org/ live-more-magazine/.
EXECUTIVE EDITOR
Sarah Malchow MANAGING EDITOR
Carrie Sturn
CREATIVE DIRECTOR
Cyndi Frohmader ON THE COVER
Bonnie Amerling continues to lead with purpose as Cedar Community’s volunteer coordinator.
OUR MISSION
To model Jesus’ love by creating life-enhancing relationships, services, and environments.
Electronic Medical Records (EMR): Point Click Care
Think of this as the heart of our clinical operations. EMRs have come a long way—they’re smart, connected, and very helpful for coordinating care. Our new system gives our nursing teams real-time access to resident health information and supports evidence-based clinical decision-making. Bottom line? Fewer errors, smoother work ows, and better patient outcomes. Plus, we can now track important clinical metrics (like falls or hospital readmissions) and use that data to personalize care in assisted living, memory care, and skilled nursing.
Nurse Call Systems: R-Care
Our upgraded nurse call system is rolling out across all clinical areas by the end of 2025, making it the rst time we’ve had one consistent system campus wide. The new system lets us see data such as response times and call volumes so we can spot patterns, cut down on delays, and keep residents safer and happier.
Financial Reporting: Sage Intacct
Okay, spreadsheets still have a place in our hearts (for some of us, anyway), but we needed something more powerful. Our new nancial system integrates with our EMR, improves data accuracy, gives us clearer insights, and helps us stay compliant. It’s also a major upgrade for budgeting and forecasting—giving our budget leaders the tools they need to plan ahead and make smart nancial decisions.
We’re also stepping up our game in human resources. These new systems handle team scheduling, training, credentialing, and performance tracking—all in one place. With this information, we can monitor sta ng levels, turnover, and compliance to better support our team members, reduce costs, and create a more engaged workforce.
For our sales and marketing teams—data and e ciency are essential as they communicate with prospective residents by phone, email, and text. (In just one year they logged over 10,500 phone calls and emails!!) Keeping track of each prospective resident’s preferences, needs, and schedule is a challenge now made easier with this new system. Also, in collaboration with our marketing team, we now can capture data about how and where people hear about us, which informs where and how we spend our marketing dollars.
It’s not just about operations—we’ve also enhanced the resident experience. Our updated engagement platform will help increase resident participation and satisfaction—which means we can tailor activities and programs to t what residents actually want. It will also increase e ciency in how we communicate to our residents across text, phone, email, and a smartphone app. It’s all about improving quality of life, increasing communications, and creating meaningful connections.
…And that’s not all
We didn’t stop at software. We are also upgrading safety and security systems across our campuses—everything from new re alarms and generators to modern door access and phone systems. It’s a long list, but every piece plays a part in making Cedar Community a better, safer place to live and work.
Technology transformation isn’t always quick or easy. It takes time, patience, and a lot of teamwork. But the results speak for themselves. By investing in smarter systems—from EMRs to HR platforms—we’re now able to make datainformed decisions that support continuous improvement. At the end of the day, this isn’t just about tech. It’s about equipping and empowering our team members, improving resident care, and building a stronger future for our mission of creating life-enhancing relationships, services, and environments
One Sunday after church, Deanna Borns overheard fellow church member Kathy Balser talking about a stained-glass piece she was working on. Kathy, who lives in the independent living homes at Cedar Community, has enjoyed learning the skill in the stained-glass studio at the Cedar Ridge Campus. Deanna didn’t want to interrupt, so she gave her number to Jerry, Kathy’s husband, and said, “I have a lot of stained glass I want to get rid of.”
Deanna’s husband, Lonny, who passed away almost ve years ago, enjoyed the hobby and even had a stained-glass studio in their basement. She was also no stranger to Cedar Community and the wonderful people who live there, including several friends she joins to play Bridge.
Kathy reached out to Deanna, thankful to hear the news of the intended donation. Kathy and Jerry, along with Cedar Community neighbors Keith Ruesch and Dave Braby, loaded several vehicles with glass and equipment. There was one piece that Lonny had not nished before he passed—a pheasant. Kathy reached out to Bill Hansen, another independent living resident who is very active in the stained-glass studio. Bill agreed to nish the piece alongside Kathy, who meticulously cleaned it since it had been sitting in a basement for almost ve years.
“What they did was absolutely priceless. It means everything to me. Ironically, it was his last piece because we spent so much time in South Dakota,” says Deanna.
Thanks to Deanna’s generous donation, those enjoying the stained-glass studio now have an extensive collection of glass to utilize, along with additional equipment. While residents enjoy creating their pieces, they also sell items in the gift shops to raise money for more studio supplies. “To receive a donation like this means a lot. It is not an inexpensive hobby, and with Deanna’s generosity, we have enough solder for a year,” says Bill.
Thank you, Deanna, for your thoughtful and generous gift! And thank you, Kathy and Bill, for completing Lonny’s nal piece for Deanna to enjoy.
Nonpro t organizations especially senior living communities often rely on volunteers to help bridge the gap of time and talent between team members and residents. At Cedar Community, our dedicated group of over 300 volunteers is the heart of our community. At the center of it all is Volunteer Coordinator Bonnie Amerling. She pours her heart and soul into everything she does. She empowers volunteers not only to give of their time but to share their talents and compassion—making a lasting di erence in the lives of our residents.
Bonnie began her career at Cedar Community 40 years ago as a licensed practical nurse. She worked evening shifts, allowing her to balance work with raising her four children one of whom sadly passed away. After three years in nursing, she felt she needed to make a change. She joined the life enrichment team, where she spent about ve years organizing and leading activities for the residents before moving into her current role as volunteer coordinator.
From the early days of working primarily with women’s guilds and church groups, Bonnie has led the charge of expanding the volunteer program. Today, she collaborates with individual volunteers, civic and school groups, clubs, and even business partners. With over 300 volunteers, Bonnie personally welcomes and interviews each new volunteer, helping them nd the right t based on their interests and skills. Many volunteers bring unique talents, inspiring new programs and activities like maple syruping and book clubs.
To stay connected and grow professionally as a volunteer leader, Bonnie is an active member of the Volunteers of Washington County and the Wisconsin Volunteer Coordinators Association of Wisconsin, where she serves on the board. “These organizations provide opportunities to bounce ideas o one another and learn from each other—what works and what doesn’t,” says Bonnie.
Her responsibilities go far beyond coordinating volunteers for life enrichment activities. Bonnie also manages scheduling, training, and coordination of our eet of recreational vehicles—including pontoon boats and golf carts. This is no small feat for a community that prides itself on lake access, trails, and prairies that residents and their families enjoy.
Cedar Community is also home to Cedar Treasures, a resale shop for home goods, and the Cedar Closet, a clothing resale shop—both of which Bonnie oversees. The funds generated from these operations support resident-funded activities throughout the year.
She also manages operations at Heritage House our benefactor’s preserved home—and Ye Olde School, an original one-room schoolhouse. Located on the Cedar Community Cedar Lake Campus, these historic buildings celebrate Cedar Community’s 70+-year history and often host public events. Keep an eye on our website calendar, cedarcommunity.org, for upcoming events.
Bonnie also oversees the gift shops and markets at the Cedar Lake and Cedar Ridge Campuses, o ering grocery items and handcrafted gift items created by resident artisans including woodworking, stained glass, ceramics, knitted goods, and more.
If that isn’t enough, Bonnie also partners with local schools and colleges, providing students with volunteer opportunities that often ful ll graduation requirements while building meaningful intergenerational connections with residents.
Bonnie considers Cedar Community her extended family. All three of her children have worked at Cedar Community at one point in their lives, and she believes those experiences have shaped their values and strong work ethic. With 40 years of service, Bonnie leads by example. She is deeply grateful for her Cedar Community family, who has stood by her through life’s joys and challenges.
VOLUNTEERS ARE THE HEART OF OUR COMMUNITY
Volunteers become an important part of Cedar Community, making personal and meaningful connections with residents and team members. Volunteering strengthens your social network, and increased socialization is known to improve mental and physical health.
“Volunteering makes you look outside of yourself and see there are other people who may benefit from your time and friendship.”
—Marlene Yoost
Sharing your time and talent enriches not only the lives of others but your own as well. Many volunteers say they receive more than they give. Volunteering can improve self-esteem, confidence, and sense of purpose.
“I like the feeling that I am productive and still contributing to society somehow in my way. It’s rewarding to know I am doing something to benefit someone else.”
—Jan Gruendemann
Volunteering helps people stay emotionally and mentally connected. It creates opportunities for meaningful engagement and friendship. Working together builds closer relationships and strong personal bonds.
volunteers
WHAT KIND OF VOLUNTEER OPPORTUNITIES ARE AVAILABLE?
We offer a variety of opportunities from administrative support to playing games with residents and assisting on shopping trips. Volunteers receive a monthly listing of opportunities and can choose what best fits their interests and availability.
DO I NEED ANY SPECIAL SKILLS OR TRAINING?
No. New volunteers receive a building tour and one-onone training with the team members they’ll be assisting.
A heartfelt thank you to our incredible volunteers…
“The twinkling in their eyes just fuels my inner being of wanting to come back and do more, and more, and more.”
—Bill Bailey
46 civic groups 30,777 volunteer hours
CAN I VOLUNTEER AS PART OF A GROUP OR WITH MY FAMILY?
Yes. Civic groups, businesses, schools, and families are all welcome to volunteer together.
ARE THERE A MINIMUM NUMBER OF HOURS I HAVE TO VOLUNTEER?
No. Cedar Community offers flexibility and does not require a minimum number of hours.
Contact Bonnie Amerling, volunteer coordinator, at 262.306.4218 or bamerling@cedarcommunity.org to learn more and get started. benefits
HOW DO I SIGN UP TO VOLUNTEER?
In 2024, 302 dedicated volunteers and 46 civic groups generously shared their time and talents with Cedar Community, contributing 30,777 hours of service
According to the Points of Light Foundation, the national value of volunteer time in 2024 was $33.49 per hour. That means our volunteers provided Cedar Community with services valued at $1,030,721.49. What a remarkable contribution—making a difference in the lives of our residents every single day!
From the bottom of our hearts, THANK YOU! Your compassion and dedication do not go unnoticed. We are truly grateful for all you do to make Cedar Community a wonderful place to live and work.
Step aboard our Cedar Community tour bus and enjoy all the independent living options available, from homes to apartments including the many amenities with your sales team captain, Abby, and her rst mate, Julie.
Thursday, August 7 Thursday, August 16 9 a.m. to noon
After the tour, enjoy lunch at our Top of the Ridge Restaurant, where you will have an opportunity to learn more, ask questions, and socialize with residents who already call Cedar Community home.
A SECOND CHANCE: When paths cross again
You never know what kind of journey life will take you on, and that couldn’t be more true for Kent Scheuerell and Mary Jo Norgel. Kent was a recent college graduate and new social studies teacher at Highland High School in Highland, Wisconsin, and Mary Jo was a high school junior in one of his classes. Kent spent two years teaching high school and then spent the next 38 years teaching sixth grade at Platteville Middle School. He was married for 52 years and lost his wife to complications from Alzheimer’s. Together, they raised four children.
Mary Jo was a licensed practical nurse. She met her husband, an industrial arts teacher, through a coworker. When she was 48, he was diagnosed with inoperable prostate cancer. He was given less than two years to live, but defied the odds and survived for five more years. Mary Jo has three children, including one with special needs. Her life has always revolved around caregiving—from her work as an LPN to caring for her husband at home during his battle with cancer to raising a child who required extra support. She and her husband were married for 29 years when he passed away at age 61. Mary Jo was just 53 at the time.
Mary Jo has always been someone who puts others first. While raising her daughter, she fiercely advocated for her needs, working tirelessly to ensure she received the education and services necessary for success. She became a trailblazer for other parents navigating similar paths. Her life has been full of long days and sleepless nights devoted to others’ wellbeing.
Reconnecting many years later
Mary Jo’s younger sister—who was also a student of Kent’s—saw a television story featuring him participating in an Alzheimer’s walk. Mary Jo was empathetic and reached out to offer support. She laughs as she remembers saying, “I just want you to know the struggle is hard, and I hope you are well. And I’m sorry if I was ever mean to you in high school.”
After Kent’s wife passed, they stayed connected. They talked about the challenges Mary Jo faced with her daughter and the shared grief of losing a spouse. What began as a casual reconnection quickly became a supportive friendship. “It was really like our own little support group for each other,” says Mary Jo.
Eventually, Kent decided he needed to see Mary Jo in person since all their communication had been over the phone and through email. “I decided I needed to go see her, so I drove from my home in Platteville and showed up on her doorstep in West Bend,” says Kent. It had been nearly 50 years since they’d last seen each other. They even attended the Highland High School class reunion together. “While only a few people knew we were together, most probably thought I was just a teacher attending,” Kent laughs.
With an age difference of only six years, the deepening relationship felt natural. “I think we both knew we were together, but it’s just different to love when you’re older,” says Mary Jo. “You’re more broad-minded. When you’re younger, you think you know what you want, but you really don’t. Then you meet this man later in life who is kind and wants to listen to me.”
Kent’s family was very supportive of the relationship. They told him he had been an exceptional caretaker to his wife, but that it was time for him to move forward with his life. Mary Jo’s husband had passed away in 2007, and her children were thrilled to see her happy again. Kent made the drive back and forth to West Bend for two years until they decided to buy a condo together.
Caring for others had always defined Mary Jo’s life, leaving little time for herself. That’s one reason she began volunteering in Cedar Community’s memory care program. “I needed to do something where I could just be Mary Jo, even if it was only for a short time,” she says.
Years earlier, she had visited Cedar Community’s independent living apartments at the Cedar Ridge Campus but knew it wouldn’t be a good fit with her daughter’s needs. However, when a new state-supported program became available, Mary Jo embraced the opportunity. Today, she manages a team of 12 caretakers who provide 24/7 care for her daughter, and she visits every day. Before she had help, she managed every aspect of her daughter’s care on her own. “Having taken care of people most of my life, I felt like I had lost my identity,” says Mary Jo.
Now, she could finally consider moving into a retirement community. She and Kent toured the Cedar Ridge Campus and put their names on the wait list. Several times their names came up, but they weren’t quite ready to take the leap. Then they heard about The Lofts at Cedar Lake, which were under construction. The small number of residences—only 15—and the peaceful atmosphere drew them in. On one visit, Kent went alone and discovered the miles of trails on the Cedar Lake Campus. He returned home and said, “I want to move there.”
Mary Jo is now looking forward to quiet time, curling up with a book in the library, and rediscovering who she is. “I feel like I’m getting to be me again, and it feels good. This is the healthiest I’ve felt, and I’m sleeping through the night,” she says.
“You feel accepted here—like you belong,” Mary Jo adds. “We’ve just met so many new people, but it feels like we’ve known them a long time. I want to have fun and do the things I’ve never been able to do. I feel calmer here. I have time to reflect, to sit down and enjoy things. I haven’t done that my whole life. If God is good enough to give me 10 years with somebody who’s kind and wants me to be happy—what more could anyone want?”
“It’s like a second chance you don’t think you’re going to have,” says Kent.
Kent looks forward to continuing his hobby of amateur radio, talking to people in over 200 countries around the world and using Morse code. He’s also excited to join the walking and birding groups.
Both Kent and Mary Jo are active in their church, and Mary Jo plans to start actively volunteering again.
Welcome to your next chapter, Kent and Mary Jo!
When summer rolls around, people want to spend more time outdoors. Living at Cedar Community o ers residents the beauty of nature, with over 535 acres nestled in the heart of the Kettle Moraine—245 of these acres located on Big Cedar Lake. When enjoying nature during the summer— whether it’s a stroll along the miles of trails throughout Cedar Community, meandering through the prairie, cruising the lake by boat or kayak, or playing Kubb or bags at the beach house—it’s important to protect yourself not only from the sun but from bug bites as well.
For those taking certain prescription medications, the sun can pose some unexpected risks. Some medications, like those listed below, can make your skin more sensitive to UV rays, increasing the chance of sunburns or skin reactions.
Antibiotics: Doxycycline, tetracycline, uoroquinolones (e.g., cipro oxacin).
Nonsteroidal anti-in ammatory drugs (NSAIDs): Naproxen, piroxicam, ketoprofen.
Diuretics: Hydrochlorothiazide, furosemide
Antifungals: Voriconazole
Cardiovascular drugs: Amiodarone
Psychotropic drugs: Chlorpromazine, thioridazine
Cancer therapies: Vemurafenib
If you’re on any of these medications listed above, be sure to talk to your pharmacist or healthcare provider about sun precautions, and see some suggestions below:
Apply sunscreen with an SPF of 30 or higher. If you plan to be outside for an extended period, try to spend some time in the shade and apply SPF 50 or higher. Broad-spectrum sunscreen covers both UVA and UVB rays. Reapply waterresistant sunscreen every two hours if you plan to be swimming or are sweating.
Seek shade when the sun is at its strongest.
Wear protective clothing with long sleeves, a wide-brimmed hat, and sunglasses.
Be sure to hydrate regularly, especially if you are taking a diuretic.
Choose the right insect repellent based on your location (woods, lake, etc.), the bugs you are dealing with (mosquitoes vs. ticks), how long you will be outside, and your skin sensitivity.
DEET products are the best for longer outdoor exposure to mosquito and tick environments.
Products with Picaridin are best for everyday use, and for those who don’t like to use DEET.
If you have skin sensitivity, try an essential oil such as lemon eucalyptus oil.
Staying on top of your prescriptions while you travel is important. Be sure to plan ahead to make sure you have enough medication.
Re ll early: Ask your pharmacist if you can get a re ll before your trip.
Keep a list of your prescriptions and dosages in case you need an emergency re ll.
Keep meds in their original prescription bottles, especially if you are ying and going through TSA or customs.
Pack your medications in your carry-on bag in case of delays or lost luggage.
Bring a few extra days’ worth of medication just in case travel plans unexpectedly change.
If traveling abroad, check to see if your medications are legal. Some painkillers or controlled substances are not allowed, and you will need a letter from your doctor stating what the medication is for.
Stay consistent with your medication routine. Travel can often disrupt your normal schedule, so set an alarm on your phone for medication reminders.
If your meds need to be refrigerated, be sure to bring along a cooler or insulated travel bag.
Pack over-the-counter medication such as pain relievers, antacids, motion sickness meds, and antihistamines just in case you need them.
Your prescription for good health
We o er competitive pricing. Our prescription prices are comparable to local pharmacies with similar insurance copays, and we accept most insurances including Medicare Part D providers. You can expect personalized service, including one-on-one consultations when you pick up your prescription or direct calls with answers to your questions. We also o er medication reviews for current pharmacy users. This service provides an in-depth review of your medication regimen with one of our pharmacists. Learn more about the medications you are taking; how they interact with sun exposure, other medications, and over-the-counter items; and how you can save money by switching to a comparable medication.
For those who may be traveling and require additional vaccinations, our pharmacists can also order and administer various vaccines.
For details on what your Cedar Lake pharmacist can do for you, call today at 262.306.4251.
BY: Gladys Sachse Resident, Cedar Community Independent Living
Jack, who recently celebrated his 100th birthday, was born in Milwaukee on March 25, 1925. He grew up in the Sherman Park area of Milwaukee with one younger sister. His grandmother, who spoke only German, lived nearby, and his family spoke mostly German until Jack started rst grade.
He attended Peckham Junior High, Washington High School, and completed one semester at the University of Wisconsin-Milwaukee. Jack served in the Navy for three years during the 1940s as a pharmacist’s mate at the Fleet Hospital #105 in the South Paci c, stationed on the island of New Caledonia near Australia. After his discharge, he returned to college for one year.
Growing up during the Great Depression, Jack took on small jobs as soon as possible to contribute to the family income—delivering newspapers and handbills. He enjoyed typical childhood activities like neighborhood games and baseball, and he always helped around the house.
One of the neighborhood kids was Edythe, who later became his wife. Jack was two years older than her but they enjoyed many of the same activities in school. They both played in the junior high band Jack on the trombone, Edy on oboe. Jack liked to tease Edy with a squirt bottle whenever he got the chance. After graduation, Jack went o to serve in the military, and he and Edy exchanged letters. When he was discharged, they became close friends, and soon they were married.
Jack and Edy had three children—two daughters and a son. Nancy lives in Seattle, Washington; Ann lives in Butte des Morts, Wisconsin; and Jack lives in Milwaukee. Jack has seven grandchildren and six great-grandchildren, many of whom live nearby. There are four “Jacks” in the family—his son, grandson, and nephew all share the same name. Additionally, there are seven named “Gus” in the family tree, including a son-in-law, grandson, and great-grandson.
Edy’s father and uncle owned an IGA grocery store on Locust Street. The family later opened a Sentry store on Downer Avenue. Jack joined the family grocery business, learning it from the ground up— managing, ordering, stocking, and running the register. After 20 years, Jack and Edy ran a few other small businesses in the Brook eld area. Edy even drew up the oor plan for their Glendale ranch home, which they built together.
Later, they moved to Sister Bay, where Jack worked at Sister Bay Home Center, a retail store. After 14 years, they retired—or so they thought! They had already signed up for a spot at Cedar Community, which had a ve-year waitlist.
During retirement, they spent summers in Sister Bay and winters traveling in their truck and trailer. One winter, while passing through Little Fort, they met a woman with Wisconsin license plates who connected them to a volunteer opportunity. The next year, they volunteered at Casa Grande Ruins National Monument in Coolidge, Arizona. They spent two winters there volunteering with another couple, Ralph and Ruth from Michigan. Jack and Ralph handled maintenance work true jacks-of-alltrades while Edy and Ruth worked in the visitor center bookstore.
For the next few winters, they volunteered in Death Valley National Park. When they arrived, someone shouted, “The angels are here!” (Their reputation had preceded them!) With Ralph and Ruth, Jack and Edy spent the next three winters volunteering in Death Valley National Park.
Finally, they decided to really retire and come back to Wisconsin to live year round. Their daughter had just built a new home, and since Jack and Edy had sold their trailer and no longer owned furniture or appliances, they moved in with her and her husband for a year. In September 1994, they moved to Cedar Community’s independent living homes. Back then, the trees were still small, but the neighborhood was already warm and welcoming—a great place to retire!
Jack and Edy were very active at Cedar Community. They were both social and involved in activities. They served on the SAE (Social Activities & Education) Committee and the Village Resident Council Jack served three terms. Edy joined several book clubs. Jack fondly remembers one Saturday afternoon when a marching band came down the street to celebrate a neighbor’s birthday, entertaining the neighborhood for hours.
They enjoyed traveling to Arizona in the winter and once took a trip to Florida. They also enjoyed two Caribbean cruises, an Alaskan cruise, and an Alaskan bus and train tour. Edy was always adventurous as they traveled the back roads. She passed away in 2014.
Today, Jack lives independently. He enjoys reading, playing cards four to ve days a month—including Sheepshead, Bridge, Gin, and Cribbage and recently completed another 1,000-piece jigsaw puzzle (he never looks at the picture on the box!). He also builds 3D puzzles and LEGO sets, and enjoys some light gardening.
Longevity runs in his family his mother lived nearly 100 years, and his sister currently lives at a care center in Milwaukee. Jack credits his age to staying active, social involvement, good living, good genes— and just plain luck.
Cedar Community is recognized nationally by U.S. News & World Report as a 2025 Best Senior Living Community, earning the distinction of Best Continuing Care Retirement Community. Cedar Community is one of only 57 communities in the nation to receive this honor and one of only three in the state of Wisconsin. Additionally, Cedar Community is recognized for Best Independent Living and Best Memory Care, adding to our existing ranking for Best Skilled Nursing Short-Term Rehabilitation.
For its 2025 Best Senior Living ratings, U.S. News analyzed more than 450,000 survey responses from residents and family members across more than 3,800 senior living communities. The survey focused on several criteria, including resident and family members’ satisfaction with safety, care, management and sta , activities and enrichment, food, feeling like home, value, and other services and amenities.
New this year, U.S. News & World Report also highlighted communities that scored exceptionally high in speci c survey categories. Cedar Community received additional accolades for:
• Assisted Living—Activities and Enrichment
• Independent Living—Management and Sta , Activities and Enrichment, Feels Like Home, Food and Dining
• Memory Care—Activities and Enrichment, Feels Like Home
The U.S. News Best Senior Living nder, https://health.usnews.com/best-senior-living, features each community’s ratings on independent living, assisted living, memory care, and continuing care retirement.
The American Heart Association certi cation recognizes commitment to following the latest evidence-based treatment guidelines.
Cedar Community has earned the Skilled Nursing Facility Heart Failure Certi cation o ered by the American Heart Association®, the world’s leading voluntary organization focused on heart and brain health. The certi cation provides an evidence-based framework for evaluating skilled nursing facilities against the American Heart Association’s rigorous science-based requirements for heart failure (HF) patients, including program management, patient and caregiver education and support, care coordination, clinical management, and quality improvement.
“Participation in this certi cation bene ts the patient and the facility by standardizing care practices,” said Cory Woods, DNP, MHA, MSN, RN, volunteer chair of the American Heart Association’s Quality Certi cation Business Management Committee and assistant chief clinical o cer at Rockport Healthcare Services in Los Angeles. “When there are clear processes during every phase of care, patients have the best opportunity for positive outcomes.”
Nearly one in four HF patients are readmitted within 30 days of discharge and approximately half are readmitted within six months; about one quarter of readmissions may be preventable. This certi cation can support facilities’ e orts to stop preventable readmissions.
“Heart failure patients need high-quality, evidence-based care after leaving the hospital—this gives them the best chance to improve their health,” said Heather Suarez Del Real, director of nursing. “At Cedar Community, we want to be trailblazers and continue to use innovative methods to give our heart failure patients the best care. The American Heart Association has armed us with additional tools and recognized our success. It is an honor to have our processes and e orts recognized in this way.”
To be eligible for this certi cation, the facility must be in the U.S. or a U.S. territory and implement an HF program that uses a standardized method of delivering clinical care based on current evidence-based guidelines. Learn more about this certi cation and others at Heart.org/Certi edCare.
Cedar Community is honored to win the Judy Phillips In uencers In Aging Award from Interfaith Caregivers of Washington County. Cedar Community’s story began with one man’s donation of land to the United Church of Christ in 1953—it is this gift that established our unwavering faith-based mission and personcentered approach. We continue to live the gift of our humble beginnings and visionary leadership today through our dedication to service. We have been serving the friends and neighbors of the greater West Bend community for more than 70 years, and we will continue to foster a community of compassion, dignity, and joy where seniors can live their best life.
Cedar Community is deeply embedded in the local fabric of the West Bend community, supporting several organizations and agencies through partnerships at the leadership level. We are actively involved with the West Bend Chamber of Commerce; Interfaith Caregivers of Washington County; Smile West Bend; Washington County Caregiver Coalition; West Bend Theatre Co.; United Way of Washington County; Senior Citizens Activities, Inc.; Alzheimer’s Association; Volunteer Center of Washington County; local churches and schools; Cedar Lake Conservation Foundation making a signi cant impact and fostering community connections.
Congratulations to President and CEO Nicole Pretre as the recipient of the 2025 Betty Pearson Community Leadership Award presented by the West Bend Area Chamber of Commerce and Leadership West Bend. Nicole is a 2014 graduate of Leadership West Bend.
Presented annually, the Betty Pearson Award honors Leadership West Bend alumni who exemplify exceptional service, visionary leadership, and a lasting impact across Washington County.
Her nomination for the Betty Pearson Award re ects not only the scope of her accomplishments, but the strength of her character. Nicole leads with empathy, clarity, and purpose—creating meaningful change while uplifting others along the way.
Nicole was formally recognized at the Leadership West Bend Class of 2025 Graduation Celebration on May 22, 2025.
Rev. Emma Sancomb, BCC Director of Spiritual Care
Have you ever wondered what it might be like to be a wild ower? A wild ower, where your sole purpose (or your soul purpose) was to live freely in the beauty and joy of each day. In a world full of chaos and division, it can be challenging and even overwhelming to think about joy—which may be why such joy can be a source of strength when we intentionally lean into it. What simple moments do you value? How do they bring you joy?
With joy and gratitude, I am pleased to highlight two of our many wonderful chaplains here at Cedar Community. Chaplain Jakob Kröner, originally joining us in 2023 as a guest from one of the UCC’s partner churches in Germany, has decided to stay in the United States and is pursuing ordination in the United Church of Christ. In his recently submitted ordination paper, he shared, “While I enjoyed ministry in Germany, I enjoy ministry in the U.S. far more because of its focus on the individual people in Germany don’t expect the pastor to journey with them as closely as they do in the U.S.” With a desire to “journey with,” Jakob has been a wonderful addition to our team and wider community. We are grateful for the programs he o ers, the chapel services he leads, and for all those with whom he journeys. While Jakob awaits his ordination, we are grateful he has been licensed by the United Church of Christ to serve at Cedar Community.
Just before Holy Week, we welcomed a new team member to the spiritual care department and Cedar Community. Peter (or “Pete”) Capoyianes joins us from Fond du Lac, where he served for more than eight years as a hospital chaplain. Chaplain Pete brings a wealth of knowledge, compassion, and creativity, and we are grateful to have him as a part of our team. Chaplain Pete is located at the Cedar Ridge Campus and will primarily serve our independent living residents.
For more information regarding our chapel services, Bible studies, grief support groups, and other spiritual care o erings, please contact me at esancomb@cedarcommunity.org.
In joy and wonder,
May your life be like a wild ower, growing freely in the beauty and joy of each day.
Stacy Calkins Health Unit Coordinator
How long have you worked at Cedar Community?
35 years
What do you enjoy most about working at Cedar Community?
“Seeing the residents every day enjoying their best life.”
What her colleagues are saying...
“Stacy is very versatile in her role. She has a great attitude and is amazing with sta and residents, as well as resident families. Stacy does so many things behind the scenes that often go unnoticed, and are too numerous to mention.”
Lisa Bong Dining Services Supervisor
How long have you worked at Cedar Community?
25 years
What do you enjoy most about working at Cedar Community?
“The residents and sta I work with day in and day out. They have all become a second family to me.”
What her colleagues are saying...
“Lisa is so nice and level-headed. She takes on learning with stride and is open to challenging herself to gure out solutions when learning a new role. She always addresses obstacles promptly and has been a great addition to the dining leadership team.”
Kevin Sander Controller
How long have you worked at Cedar Community?
Seven years
What do you enjoy most about working at Cedar Community?
“The quality of care provided to our residents, the feeling of community, and most of all, the people I work and interact with.”
What his colleagues are saying...
“Kevin has taken on a higher workload for six months as acting CFO, accountant, controller, and is always willing to help a friend in need of his spreadsheet expertise. He is always looking out for the company nancially and is willing to help. He is friendly and demonstrates exceptionalism in all that he does.”
Jenny Zaskowski
Philanthropy Director
Summer has a special way of fostering connections it’s a season that calls people outside, encourages gatherings, and invites spontaneous moments of joy. I know how much I appreciate the longer daylight, water activities, festivals, bon res, and barbeques with friends and family.
Summer brings communities together and presents a wonderful opportunity to extend the sense of belonging to others. At Cedar Community, we intentionally create opportunities for active, meaningful living—ensuring our residents can fully embrace the joy of summer fun. Just like you! Even a small moment of joy can be transformative for those experiencing isolation, loneliness, or limited mobility. It’s both an honor and a calling to bring the spirit of summer to those who need it most.
What doesn’t change during this season is the reminder of the generosity of supporters like you. Just as summer brings pleasure, adventure, and renewal— your kindness brings hope and opportunity to those who may be less fortunate. Whether you choose to support a charity run, visit a youth concession, walk a dog that needs a family, or engage in our very own Partners In Caring™ charitable fund, your time and support matter. I wish to thank those who have made an intentional gift and connection to help support a resident who may be experiencing hardship. As seniors are living longer today, even with their best-laid plans, some are outliving their nancial resources. Your gift matters!
Everyone deserves to experience the season of connection. Let’s continue to spread the sunshine, whether it’s through a donation, volunteering, or sharing one’s mission; every action makes a di erence.
Philanthropy is more than generosity—it’s a light that lifts spirits, fuels dreams, and reminds us that we’re part of something greater than ourselves. When communities come together to uplift one another, we don’t just celebrate a season—we create a legacy of hope. Wishing you a summer lled with joy, connection, and the ful llment of knowing you’ve helped bring sunshine to others.
To learn more about how you can become a champion for others, please contact the philanthropy team at 262.338.4625 or visit cedarcommunity.org.
Independent Living West Bend
· Cedar Ridge Apartments
· Cedar Ridge Homes
· Cedar Lake Village Homes
·The Lofts at Cedar Lake
262.338.4617 or 262.365.5200
·The Willows at Cedar Lake
262.306.4299
Assisted Living West Bend
· The Aspen at Cedar Lake
·The Cottages (memory care)
262.306.4299
Short-term Rehabilitation and Skilled Nursing
Restaurant and Catering · Top of the Ridge Restaurant 262.338.2812 Cafés
·Cedar Ridge Café (Cedar Ridge Campus)
262.338.4614
·Cedar Lake Café (Cedar Lake Campus)
262.306.2100, ext. 4128
Resale Shops
· Cedar Treasures (Cedar Ridge Campus) 262.338.8377
·Cedar Closet (Cedar Lake Campus) 262.306.2100, ext. 4119
Cedar Community Salon & Spa Services ·Cedar Lake Health and Rehabilitation Center 262.306.4281
·Cedar Ridge Apartments 262.338.2813
·The Aspen at Cedar Lake 262.306.2130, ext. 4429
·The Cottages 262.365.6500, ext. 5405