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LIVE SUMMER 2025
LEADING WITH PURPOSE The impact of a volunteer leader
y t i n u co
DISCOVER AN ACTIVE, ENGAGING
where adventure, nature, and wellness meet. We offer independent living, assisted living, memory care, and everything you want in a retirement community. With nearby dining, shopping, cultural events, and entertainment, you’ll have everything you need to enjoy your next chapter. Join our vibrant community today: • State-of-the-art woodwork shop • Art studios for stained glass and painting • Indoor pool and whirlpool for relaxation • Casual and fine dining for every taste • Outdoor adventures like boating, kayaking, and fishing on Big Cedar Lake
Visit us today and explore all we have to offer! CONTACT: Abby Jonasson 262.338.4617 Julie Schickert 262.365.5200 VISIT US AT: cedarcommunity.org
EQUAL HOUSING OPPORTUNITY
02 | SUMMER 2025
IN THIS ISSUE... Let’s talk tech—Cedar Community’s digital makeover Update from President & CEO Nicole Pretre | 4-5 From the editor’s desk Message from our chief administrative officer | 6 Cedar Community awards Carl Ziegler scholarships Meet our scholarship winners | 8–9 Leading through stewardship Guest feature | 10–11 A lasting gift The completion of a stained-glass piece | 12–13 Time, talents, and treasures Bonnie Amerling | Leading with purpose | 14–15 Three-hour tour Call now to make your reservation! | 16 Volunteer highlight Thank you to all our volunteers | 17–22 A second chance When paths cross again | 23–25 Fun in the sun Summer wellness tips | 26–29 Resident profile Meet Jack Heck | 30–31
Enjoy, explore, and embrace your best life! Live More is published for the friends and neighbors of Cedar Community. If you would like to add a neighbor’s name to our mailing list, please contact us at 262.338.2819. To view Live More online, visit cedarcommunity.org/ live-more-magazine/. EXECUTIVE EDITOR Sarah Malchow MANAGING EDITOR Carrie Sturn CREATIVE DIRECTOR Cyndi Frohmader
ON THE COVER
News you can use Updates and more! | 32–34 Grace and peace to you A message from our director of spiritual care | 35
Bonnie Amerling continues to lead with purpose as Cedar Community’s volunteer coordinator.
Cedar Community Champions Celebrating outstanding team members | 36 Bringing sunshine to those in need Message from our director of philanthropy | 37
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OUR MISSION To model Jesus’ love by creating life-enhancing relationships, services, and environments.
Let’s talk tech— So…have you heard of Artificial Intelligence or AI? Of course you have. It’s everywhere these days! We’re all using it in some way or another—even if we don’t always realize it. With how fast technology changes— seemingly by the minute—we can’t afford to just sit back and hope our systems magically keep up. That’s why, over the past few years, we’ve been working hard behind the scenes here at Cedar Community to update and upgrade our technology game. Now, you might not see these changes like you would see fresh carpet or a new coat of paint, but trust us—they’re just as important. These updates are crucial for communication, clinical quality, resident safety, and overall efficiency. Plus, we’ve unlocked something that’s a total game changer: data analytics. Having accurate data from efficient software systems helps us to make informed, data-driven decisions across the board! Our previous systems were adequate, but none of the programs could really talk to each other in an effective or efficient way. As a result, our team members often had to work around cumbersome processes and deal with redundancies, and our leadership teams didn’t always have the data or insights needed to guide long-term planning. So, while it takes time and a significant investment, when it comes to updating IT systems, it is no longer optional—it’s essential. As we looked to update our systems, we talked about our goals for improvement in care and service coordination as well as in helping to increase efficiency for our team members. So, what have we done?
Nicole Pretre President and CEO
04 | SUMMER 2025
—Cedar Community’s digital makeover Electronic Medical Records (EMR): Point Click Care
Sales and Marketing: WelcomeHome
Think of this as the heart of our clinical operations. EMRs have come a long way—they’re smart, connected, and very helpful for coordinating care. Our new system gives our nursing teams real-time access to resident health information and supports evidence-based clinical decision-making. Bottom line? Fewer errors, smoother workflows, and better patient outcomes. Plus, we can now track important clinical metrics (like falls or hospital readmissions) and use that data to personalize care in assisted living, memory care, and skilled nursing.
For our sales and marketing teams—data and efficiency are essential as they communicate with prospective residents by phone, email, and text. (In just one year they logged over 10,500 phone calls and emails!!) Keeping track of each prospective resident’s preferences, needs, and schedule is a challenge now made easier with this new system. Also, in collaboration with our marketing team, we now can capture data about how and where people hear about us, which informs where and how we spend our marketing dollars.
Nurse Call Systems: R-Care
Resident Engagement: ICON (COMING SOON!)
Our upgraded nurse call system is rolling out across all clinical areas by the end of 2025, making it the first time we’ve had one consistent system campus wide. The new system lets us see data such as response times and call volumes so we can spot patterns, cut down on delays, and keep residents safer and happier.
It’s not just about operations—we’ve also enhanced the resident experience. Our updated engagement platform will help increase resident participation and satisfaction—which means we can tailor activities and programs to fit what residents actually want. It will also increase efficiency in how we communicate to our residents across text, phone, email, and a smartphone app. It’s all about improving quality of life, increasing communications, and creating meaningful connections.
Financial Reporting: Sage Intacct Okay, spreadsheets still have a place in our hearts (for some of us, anyway), but we needed something more powerful. Our new financial system integrates with our EMR, improves data accuracy, gives us clearer insights, and helps us stay compliant. It’s also a major upgrade for budgeting and forecasting—giving our budget leaders the tools they need to plan ahead and make smart financial decisions.
HR Systems: Smartlinx and Lattice
…And that’s not all We didn’t stop at software. We are also upgrading safety and security systems across our campuses—everything from new fire alarms and generators to modern door access and phone systems. It’s a long list, but every piece plays a part in making Cedar Community a better, safer place to live and work.
We’re also stepping up our game in human resources. These new systems handle team scheduling, training, credentialing, and performance tracking—all in one place. With this information, we can monitor staffing levels, turnover, and compliance to better support our team members, reduce costs, and create a more engaged workforce. Technology transformation isn’t always quick or easy. It takes time, patience, and a lot of teamwork. But the results speak for themselves. By investing in smarter systems—from EMRs to HR platforms—we’re now able to make datainformed decisions that support continuous improvement. At the end of the day, this isn’t just about tech. It’s about equipping and empowering our team members, improving resident care, and building a stronger future for our mission of creating life-enhancing relationships, services, and environments.
SUMMER 2025 | 05
From the editor’s desk Summertime has arrived at Cedar Community! Happy day! Not only is this evidenced in the lush canopy of trees and flora and fauna covering our campus, but it’s also in the flurry of recreational activity outside. What a joy it is to see residents and their families, team members, and volunteers drawn outdoors to enjoy God’s gift of nature and sunshine! Whether our neighbors are enjoying the fleet of watercraft, recreational vehicles, lawn games, or simply some quiet time in one of our many garden spaces—we hope you will visit soon to see for yourself. Cedar Community is truly a special place, and it is made even more special by the extraordinary people who live, work, visit, and volunteer here! A few examples: • To find love once in a lifetime is a gift. To find it twice—truly a blessing! Read more about our new neighbors, Kent and Mary Jo, who recently moved into Cedar Community’s new independent living residences, The Lofts at Cedar Lake. To feel accepted and “like you belong” at Cedar Community has been the biggest blessing. We agree, Mary Jo. Welcome home!
Sarah J. Malchow, CFRE Chief Administrative Officer
• I am pleased to welcome Jen Sodo as a special guest author to this quarter’s edition. Jen is a highly-sought-after architect specializing in designing beautiful and functional spaces for older adults. She was part of the EUA team that partnered on Cedar Community’s recent Cedar Lake Campus repositioning project. Her recent article, “Leading through stewardship,” focuses on the positive environmental impact of our decision to renovate rather than build new. Thank you, Jen!
• It does, indeed, take a village to make Cedar Community hum…or an army of volunteers! We are kicking off summer by celebrating the hundreds of volunteers who bring the spirit of summer to life by volunteering as boat captains, trail guides, craft and game leaders, and more! Thank you, Bonnie and team, for your joyful service! • We are beyond honored to have achieved the ranking of Best Continuing Care Retirement Community as measured by U.S. News and World Report. We are one of only 57 retirement communities across the nation and just one of three in the state of Wisconsin to achieve this prestigious classification. This achievement is made possible only by the efforts of our incredible team and our extraordinary residents. Thank you!! If you are in the area, please be sure to visit our campuses, community gardens, and trails. We would love to see you! I hope you take opportunity to get outside, enjoy the sunshine, and Live More this summer! Take heart,
PS: In each and every edition, it will be my pleasure to share some of the interesting and inspiring journeys and highlights of Cedar Community residents, friends, neighbors, and team members; our commitment to quality and exceptionalism; and our focuslove on responsibility and stewardship. Enjoy! To model Jesus’ by creating life-enhancing relationships, services, and environments.
MISSION
GUIDING PRINCIPLES AND PRIORITIES
06 | SUMMER We do2025 this by building respectful
AL QU ITY
We nurture a culture of purpose, excellence, and belonging.
We challenge ourselves to be exceptional in everything we do.
We steward our resources wisely.
We do this by respecting,
We do this by delivering
We do this by honoring our
R
We create a sense of community where older adults, families, and partners can thrive with purpose, dignity, and joy.
ONSIBILI P T ES
TEAM
Y
MMUNITY O C
SUMMER 2025 | 07
Cedar Community awards Carl Ziegler scholarships Prof. Carl Ziegler (July 19, 1940-April 19, 2021) was a faithful friend to and supporter of Cedar Community for many years, giving generous gifts of time and talents on various campus development projects, sharing his treasure as a faithful donor, and offering his wise and thoughtful leadership as a member of our board of directors. He made an indelible impact on Cedar Community over the course of his life. In his passing, he magnified that legacy with an incredibly generous gift from his estate. With the guidance of his estate’s trustee and family relative, Ben Schloemer, the Carl Ziegler Endowed Scholarship Fund has been established to support Cedar Community team members in their educational and professional development pursuits. “I am very impressed with the thoughtfulness of the process and the incredible strength of the candidates,” Schloemer stated. “I learned a great deal about the challenges faced by those serving in senior healthcare, and also about how much these individuals truly care for the residents they serve. The applicants were all deserving.” In May of this year, the second annual application process was opened to Cedar Community team members employed with the organization for at least 12 months. The following individuals were awarded scholarships:
ERIKA ELSINGER 08 | SUMMER 2025
LORREN HANDKE
SAMANTHA ESQUIBEL
Undergraduate scholarship for four-year programs—$5,000 each:
Lorren Handke is a rising sophomore at the University of Wisconsin-Oshkosh studying social work/counseling. Lorren currently serves Cedar Community as a reception team member in Cedar Community’s assisted living at The Aspen at Cedar Lake. In addition to her reception duties, Lorren brings a joyful and welcoming attitude to residents and visitors alike. She is looking forward to offering support and assistance to others in her professional vocation. Erika Elsinger has served as a Cedar Community team member for two years, starting first as a resident assistant, then as a certified nursing assistant, and now as a med tech. She is motivated by her desire to demonstrate care and compassion to those who need it, and she is an active an enthusiastic mentor for her peers. Erika will be continuing her studies at the University of Wisconsin-Oshkosh in the honors nursing program.
Technical college scholarship—$2,500 each:
Samantha Esquibel joined the Cedar Community team in 2014 as a resident assistant at The Cottages, Cedar Community’s memory care campus. Samantha continued her professional development and growth and now serves as the manager of The Aspen at Cedar Lake, Cedar Community’s assisted living campus. Samantha is a dedicated and supportive leader whose care for her residents and her colleagues makes her a highly impactful member of Cedar Community’s assisted living leadership team. With this generous scholarship, she will be pursuing her LPN and eventually her RN degree at Moraine Park Technical College. For the past four years, Alyssa Graunke has served in various capacities across Cedar Community’s dining teams, first in assisted living and now as a licensed bartender and server at The Top of the Ridge Restaurant located on our Cedar Ridge Campus. She is always willing to take on additional duties and is a great support and mentor for her teammates. Alyssa is stepping back into her educational journey pursuing a radiology technician certification at Moraine Park Technical College.
Continuing education/professional development scholarships—up to $5,000 each:
For the past 17 and a half years, Lindsay Sauer has had a wide variety of responsibilities in the Cedar Community family. From her early career days as a nursing assistant to her current role as manager of The Cottages, Cedar Community’s memory care campus, Lindsay has been a dedicated lifelong learner and natural leader. Her love for patients suffering the ravages of Alzheimer’s and related dementia makes her well-suited to mentor and support team members and residents alike. Lindsay will be pursuing her Master’s in Healthcare Administration through the University of Wisconsin-LaCrosse. Amy Kopfmann joined the Cedar Community family in 2023 to provide therapy and end-of-life support to residents and families as part of Cedar Community’s life enrichment team. Amy has a rich background of musicianship and music performance and has leaned into music therapy. Her work—especially with Cedar Community’s memory care—results in improvements of motor skills, relaxation, decreases in anxiety and agitation, and truly improves residents’ quality of life. She also compassionately and with empathy supports families facing end-of-life stress and moving through the grieving process. This scholarship will support her in achieving her music therapy certifications and additional certifications in sound therapy. Sarah Malchow, chief administrative officer, worked with Carl prior to his passing, and is pleased with the ongoing impact of his generosity. “His commitment to Cedar Community was and is inspiring. I am grateful to have had the opportunity to know him and feel fortunate that we are able to honor his legacy in such a way—he would be proud.”
ALYSSA GRAUNKE
AMY KOPFMANN
LINDSAY SAUER SUMMER 2025 | 09
LEADING THROUGH STEWARDSHIP
by guest author: Jen Sodo, AIA, LEED AP BD+C
“The greenest building is the one that is already built.” In brainstorming for our presentation at the LeadingAge Annual Meeting, Nicole Pretre, Rhiannon Jacobsen, and I reflected on this often-quoted maxim attributed to architect Carl Elefante in the National Trust’s Forum Journal. While renovation and adaptive reuse are not always the most practical or financially feasible solutions for senior living providers, this quote speaks to the importance of embodied energy in our built environment. New buildings can be designed to be significantly more efficient than old structures, but it can take several decades for that efficiency to offset the environmental impact of extracting, manufacturing, and transporting new materials for a new project.
Embodied carbon: A crash course The environmental value of renovating and repositioning existing buildings is tied to the concept of embodied carbon. Embodied carbon is the greenhouse gas emissions from the extraction, manufacturing, transportation, installation, and maintenance of building materials. Since buildings are responsible for almost 40 percent of global CO2 emissions, the decision to reinvest in existing assets rather than demolishing and building new ones can have a major impact on muchneeded decarbonization efforts as development continues to keep up with population demands. While there are practical limits to the ability to renovate, the value proposition of many nonprofit senior living campuses is the natural beauty, history, and legacy of their existing campuses. Reinvesting in existing buildings to serve a new population of older adults and those who care for them allows more people to benefit from this rich history and context.
Stewardship: The sustainability superpower Eppstein Uhen Architects (EUA) recently worked with the team at Cedar Community, to reinvest in their decades-old buildings, tapping into the sustainability superpower of nonprofit senior living campuses: stewarding long-held resources. In their Cedar Lake Campus repositioning, Cedar Community extended the useful life of many of their buildings while minimizing the need for extensive new construction to serve their changing population. In any building project, our team has found that discussing sustainability through the lenses of stewardship of people, place, and resources helps frame sustainable design as necessary and accessible rather than costly and challenging. As an added benefit, we can ensure that our sustainability goals and strategies reinforce an organization’s overall mission and values while setting them up for longterm success.
An aerial view of the Cedar Community Cedar Lake Campus following the repositioning project.
Case study: Cedar Lake Campus Cedar Community embarked on their Cedar Lake Campus transformation with clear sustainability goals in mind: Reinvest in the existing health center, providing a more cohesive flow. Create a new exterior aesthetic to complement the natural setting. Increase and diversify independent living and independent living-plus options while reducing the skilled nursing bed count. Enhance existing resident and team amenities and experience. By establishing these goals at the start of the project, Cedar Community and EUA could work together to explore—and, more importantly, prioritize—possible strategies. As construction prices continue to rise, understanding which strategies serve multiple goals or will have the greatest impact on building users can help organizations make the most of their budget. Understanding what work can be done later with minimal disruption to resident experience and team operations can help prioritize and defer improvements. For example, replacing windows one-for-one is often simpler and less disruptive than improving the HVAC system.
10 | SUMMER 2025
Cedar Community also understood the importance of creating a strong first impression, especially when renovating a building that looks institutional. EUA worked with the client to design new gabled and flat-roof forms of a deep amber hue to brighten and break up the Cream City brick and institutional facade, both at entry points and strategically around the apartment sections. These new elements fit better with the beautiful natural settings and increase resident and team member pride in the campus.
“The greenest building is the one that is already built.”
Ultimately, to achieve the project goals, the Cedar Lake Campus project included a mix of new construction, full repositioning, light renovating, and simple finish upgrades. Once complete, EUA performed a high-level life-cycle analysis of the project to demonstrate their embodied carbon story. The existing building comprises 41.6 million kgCO2e (kg of CO2 equivalent, or global warming potential); the new work represented five million kgCO2e. In this project, Cedar Community preserved 36.6 million kgCO2e, which is equivalent to: • Powering 4,782 homes for one year, or • Charging 2.5 billion smartphones, or • Preserving 235 acres of land.
Finding your sustainability approach In planning how to address the rapidly growing population of older adults, organizations must take stock of their existing resources to determine whether renovating, repositioning, or building new makes the most sense for them. For existing building owners, creating and maintaining a strong capital improvements plan is crucial in this context, as deferred maintenance can complicate what would’ve otherwise been a straightforward renovation. Given the long-term ownership and operations of buildings in the nonprofit senior living sector, investing in existing resources can be a strong strategy for organizational success. In new construction projects, organizations can make decisions today that will help with future stewardship efforts. For example, improved exterior envelope assemblies and HVAC systems may have a higher initial cost, but the long-term operations savings may indicate that spending the money now will help save resources in five to ten years that can be allocated to other endeavors. Additionally, organizations can build flexibility into their planning, making decisions about structural systems and the building’s layout that could facilitate future renovations for a new population or use. There is no one-size-fits-all approach to sustainability. Adding the consideration of embodied carbon into the conversation simply helps reframe the discussions about how to best create a healthier, lasting environment and a bright future for your organization. When framed as stewardship, it becomes clear that sustainable design cannot be considered a project add-on; it is foundational to every project.
New exterior forms create a distinctive, contemporary first impression at building entrances.
BEFORE: FIRST IMPRESSION
AFTER: FIRST IMPRESSION
BEFORE: FACADE
AFTER: NEW IL ENTRANCE
One Sunday after church, Deanna Borns overheard fellow church member Kathy Balser talking about a stained-glass piece she was working on. Kathy, who lives in the independent living homes at Cedar Community, has enjoyed learning the skill in the stained-glass studio at the Cedar Ridge Campus. Deanna didn’t want to interrupt, so she gave her number to Jerry, Kathy’s husband, and said, “I have a lot of stained glass I want to get rid of.” Deanna’s husband, Lonny, who passed away almost five years ago, enjoyed the hobby and even had a stained-glass studio in their basement. She was also no stranger to Cedar Community and the wonderful people who live there, including several friends she joins to play Bridge. Kathy reached out to Deanna, thankful to hear the news of the intended donation. Kathy and Jerry, along with Cedar Community neighbors Keith Ruesch and Dave Braby, loaded several vehicles with glass and equipment. There was one piece that Lonny had not finished before he passed—a pheasant. Kathy reached out to Bill Hansen, another independent living resident who is very active in the stained-glass studio. Bill agreed to finish the piece alongside Kathy, who meticulously cleaned it since it had been sitting in a basement for almost five years. “What they did was absolutely priceless. It means everything to me. Ironically, it was his last piece because we spent so much time in South Dakota,” says Deanna. Thanks to Deanna’s generous donation, those enjoying the stained-glass studio now have an extensive collection of glass to utilize, along with additional equipment. While residents enjoy creating their pieces, they also sell items in the gift shops to raise money for more studio supplies. “To receive a donation like this means a lot. It is not an inexpensive hobby, and with Deanna’s generosity, we have enough solder for a year,” says Bill. Thank you, Deanna, for your thoughtful and generous gift! And thank you, Kathy and Bill, for completing Lonny’s final piece for Deanna to enjoy.
A LASTING 12 | SUMMER 2025
GIFT SUMMER 2025 | 13
TIME, TALENTS, TREASURES
“With a heart for service, a true compassion for our friends and neighbors, and a desire to support her team members—Bonnie is a true blessing to Cedar Community. Her knowledge of our history, her connection to our residents, and her support for our legion of volunteers is unmatched,” expressed Sarah Malchow, chief administrative officer. “It is an honor to support and celebrate her and all of our volunteers in this vital work. Thank you, Bonnie!”
LEADING WITH PURPOSE The impact of a volunteer leader
Nonprofit organizations—especially senior living communities—often rely on volunteers to help bridge the gap of time and talent between team members and residents. At Cedar Community, our dedicated group of over 300 volunteers is the heart of our community. At the center of it all is Volunteer Coordinator Bonnie Amerling. She pours her heart and soul into everything she does. She empowers volunteers not only to give of their time but to share their talents and compassion—making a lasting difference in the lives of our residents. Bonnie began her career at Cedar Community 40 years ago as a licensed practical nurse. She worked evening shifts, allowing her to balance work with raising her four children—one of whom sadly passed away. After three years in nursing, she felt she needed to make a change. She joined the life enrichment team, where she spent about five years organizing and leading activities for the residents before moving into her current role as volunteer coordinator. From the early days of working primarily with women’s guilds and church groups, Bonnie has led the charge of expanding the volunteer program. Today, she collaborates with individual volunteers, civic and school groups, clubs, and even business partners. With over 300 volunteers, Bonnie personally welcomes and interviews each new volunteer, helping them find the right fit based on their interests and skills. Many volunteers bring unique talents, inspiring new programs and activities like maple syruping and book clubs. To stay connected and grow professionally as a volunteer leader, Bonnie is an active member of the Volunteers of Washington County and the Wisconsin Volunteer Coordinators Association of Wisconsin, where she serves on the board. “These organizations provide opportunities to bounce ideas off one another and learn from each other—what works and what doesn’t,” says Bonnie.
Her responsibilities go far beyond coordinating volunteers for life enrichment activities. Bonnie also manages scheduling, training, and coordination of our fleet of recreational vehicles—including pontoon boats and golf carts. This is no small feat for a community that prides itself on lake access, trails, and prairies that residents and their families enjoy. Cedar Community is also home to Cedar Treasures, a resale shop for home goods, and the Cedar Closet, a clothing resale shop—both of which Bonnie oversees. The funds generated from these operations support resident-funded activities throughout the year. She also manages operations at Heritage House— our benefactor’s preserved home—and Ye Olde School, an original one-room schoolhouse. Located on the Cedar Community Cedar Lake Campus, these historic buildings celebrate Cedar Community’s 70+-year history and often host public events. Keep an eye on our website calendar, cedarcommunity.org, for upcoming events. Bonnie also oversees the gift shops and markets at the Cedar Lake and Cedar Ridge Campuses, offering grocery items and handcrafted gift items created by resident artisans—including woodworking, stained glass, ceramics, knitted goods, and more. If that isn’t enough, Bonnie also partners with local schools and colleges, providing students with volunteer opportunities that often fulfill graduation requirements while building meaningful intergenerational connections with residents. Bonnie considers Cedar Community her extended family. All three of her children have worked at Cedar Community at one point in their lives, and she believes those experiences have shaped their values and strong work ethic. With 40 years of service, Bonnie leads by example. She is deeply grateful for her Cedar Community family, who has stood by her through life’s joys and challenges.
SUMMER 2025 | 15
r u o h e e r h T r u o T
… we promise to get you back home Is Cedar Community uncharted territory for you?
JOIN US!
Step aboard our Cedar Community tour bus and enjoy all the independent living options available, from homes to apartments—including the many amenities—with your sales team captain, Abby, and her first mate, Julie. Thursday, August 7 Thursday, August 16 9 a.m. to noon After the tour, enjoy lunch at our Top of the Ridge Restaurant, where you will have an opportunity to learn more, ask questions, and socialize with residents who already call Cedar Community home.
To set sail on your next adventure, call today to reserve your spot at 262.365.5200. Limited seating. This event is for those who have never toured Cedar Community.
14 | SUMMER 2025
A SECOND CHANCE: When paths cross again SUMMER 2025 | 23
The backstory You never know what kind of journey life will take you on, and that couldn’t be more true for Kent Scheuerell and Mary Jo Norgel. Kent was a recent college graduate and new social studies teacher at Highland High School in Highland, Wisconsin, and Mary Jo was a high school junior in one of his classes. Kent spent two years teaching high school and then spent the next 38 years teaching sixth grade at Platteville Middle School. He was married for 52 years and lost his wife to complications from Alzheimer’s. Together, they raised four children. Mary Jo was a licensed practical nurse. She met her husband, an industrial arts teacher, through a coworker. When she was 48, he was diagnosed with inoperable prostate cancer. He was given less than two years to live, but defied the odds and survived for five more years. Mary Jo has three children, including one with special needs. Her life has always revolved around caregiving—from her work as an LPN to caring for her husband at home during his battle with cancer to raising a child who required extra support. She and her husband were married for 29 years when he passed away at age 61. Mary Jo was just 53 at the time. Mary Jo has always been someone who puts others first. While raising her daughter, she fiercely advocated for her needs, working tirelessly to ensure she received the education and services necessary for success. She became a trailblazer for other parents navigating similar paths. Her life has been full of long days and sleepless nights devoted to others’ wellbeing.
Reconnecting many years later Mary Jo’s younger sister—who was also a student of Kent’s—saw a television story featuring him participating in an Alzheimer’s walk. Mary Jo was empathetic and reached out to offer support. She laughs as she remembers saying, “I just want you to know the struggle is hard, and I hope you are well. And I’m sorry if I was ever mean to you in high school.” After Kent’s wife passed, they stayed connected. They talked about the challenges Mary Jo faced with her daughter and the shared grief of losing a spouse. What began as a casual reconnection quickly became a supportive friendship. “It was really like our own little support group for each other,” says Mary Jo. Eventually, Kent decided he needed to see Mary Jo in person since all their communication had been over the phone and through email. “I decided I needed to go see her, so I drove from my home in Platteville and showed up on her doorstep in West Bend,” says Kent. It had been nearly 50 years since they’d last seen each other. They even attended the Highland High School class reunion together. “While only a few people knew we were together, most probably thought I was just a teacher attending,” Kent laughs.
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With an age difference of only six years, the deepening relationship felt natural. “I think we both knew we were together, but it’s just different to love when you’re older,” says Mary Jo. “You’re more broad-minded. When you’re younger, you think you know what you want, but you really don’t. Then you meet this man later in life who is kind and wants to listen to me.”
Kent’s family was very supportive of the relationship. They told him he had been an exceptional caretaker to his wife, but that it was time for him to move forward with his life. Mary Jo’s husband had passed away in 2007, and her children were thrilled to see her happy again. Kent made the drive back and forth to West Bend for two years until they decided to buy a condo together.
A new chapter Caring for others had always defined Mary Jo’s life, leaving little time for herself. That’s one reason she began volunteering in Cedar Community’s memory care program. “I needed to do something where I could just be Mary Jo, even if it was only for a short time,” she says. Years earlier, she had visited Cedar Community’s independent living apartments at the Cedar Ridge Campus but knew it wouldn’t be a good fit with her daughter’s needs. However, when a new state-supported program became available, Mary Jo embraced the opportunity. Today, she manages a team of 12 caretakers who provide 24/7 care for her daughter, and she visits every day. Before she had help, she managed every aspect of her daughter’s care on her own. “Having taken care of people most of my life, I felt like I had lost my identity,” says Mary Jo. Now, she could finally consider moving into a retirement community. She and Kent toured the Cedar Ridge Campus and put their names on the wait list. Several times their names came up, but they weren’t quite ready to take the leap. Then they heard about The Lofts at Cedar Lake, which were under construction. The small number of residences—only 15—and the peaceful atmosphere drew them in. On one visit, Kent went alone and discovered the miles of trails on the Cedar Lake Campus. He returned home and said, “I want to move there.”
Rediscovering joy Mary Jo is now looking forward to quiet time, curling up with a book in the library, and rediscovering who she is. “I feel like I’m getting to be me again, and it feels good. This is the healthiest I’ve felt, and I’m sleeping through the night,” she says. “You feel accepted here—like you belong,” Mary Jo adds. “We’ve just met so many new people, but it feels like we’ve known them a long time. I want to have fun and do the things I’ve never been able to do. I feel calmer here. I have time to reflect, to sit down and enjoy things. I haven’t done that my whole life. If God is good enough to give me 10 years with somebody who’s kind and wants me to be happy—what more could anyone want?” “It’s like a second chance you don’t think you’re going to have,” says Kent. Kent looks forward to continuing his hobby of amateur radio, talking to people in over 200 countries around the world and using Morse code. He’s also excited to join the walking and birding groups. Both Kent and Mary Jo are active in their church, and Mary Jo plans to start actively volunteering again. Welcome to your next chapter, Kent and Mary Jo!
SUMMER 2025 | 25
When summer rolls around, people want to spend more time outdoors. Living at Cedar Community offers residents the beauty of nature, with over 535 acres nestled in the heart of the Kettle Moraine—245 of these acres located on Big Cedar Lake. When enjoying nature during the summer— whether it’s a stroll along the miles of trails throughout Cedar Community, meandering through the prairie, cruising the lake by boat or kayak, or playing Kubb or bags at the beach house—it’s important to protect yourself not only from the sun but from bug bites as well.
26 | SUMMER 2025
FUN IN THE SUN Summer wellness tips
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Sun safety and prescription medications For those taking certain prescription medications, the sun can pose some unexpected risks. Some medications, like those listed below, can make your skin more sensitive to UV rays, increasing the chance of sunburns or skin reactions. Antibiotics: Doxycycline, tetracycline, fluoroquinolones (e.g., ciprofloxacin). Nonsteroidal anti-inflammatory drugs (NSAIDs): Naproxen, piroxicam, ketoprofen. Diuretics: Hydrochlorothiazide, furosemide Antifungals: Voriconazole
Avoiding insect bites
Cardiovascular drugs: Amiodarone Psychotropic drugs: Chlorpromazine, thioridazine Cancer therapies: Vemurafenib
Choose the right insect repellent based on your location (woods, lake, etc.), the bugs you are dealing with (mosquitoes vs. ticks), how long you will be outside, and your skin sensitivity. DEET products are the best for longer outdoor exposure to mosquito and tick environments. Products with Picaridin are best for everyday use, and for those who don’t like to use DEET. If you have skin sensitivity, try an essential oil such as lemon eucalyptus oil.
Sun safety tips If you’re on any of these medications listed above, be sure to talk to your pharmacist or healthcare provider about sun precautions, and see some suggestions below: Apply sunscreen with an SPF of 30 or higher. If you plan to be outside for an extended period, try to spend some time in the shade and apply SPF 50 or higher. Broad-spectrum sunscreen covers both UVA and UVB rays. Reapply waterresistant sunscreen every two hours if you plan to be swimming or are sweating. Seek shade when the sun is at its strongest. Wear protective clothing with long sleeves, a wide-brimmed hat, and sunglasses. Be sure to hydrate regularly, especially if you 24 | SUMMER 2025 are taking a diuretic.
Summer travel Staying on top of your prescriptions while you travel is important. Be sure to plan ahead to make sure you have enough medication. Refill early: Ask your pharmacist if you can get a refill before your trip. Keep a list of your prescriptions and dosages in case you need an emergency refill. Keep meds in their original prescription bottles, especially if you are flying and going through TSA or customs. Pack your medications in your carry-on bag in case of delays or lost luggage. Bring a few extra days’ worth of medication just in case travel plans unexpectedly change. If traveling abroad, check to see if your medications are legal. Some painkillers or controlled substances are not allowed, and you will need a letter from your doctor stating what the medication is for. Stay consistent with your medication routine. Travel can often disrupt your normal schedule, so set an alarm on your phone for medication reminders. If your meds need to be refrigerated, be sure to bring along a cooler or insulated travel bag. Pack over-the-counter medication such as pain relievers, antacids, motion sickness meds, and antihistamines just in case you need them.
Cedar Lake Pharmacy Your prescription for good health
We offer competitive pricing. Our prescription prices are comparable to local pharmacies with similar insurance copays, and we accept most insurances—including Medicare Part D providers. You can expect personalized service, including one-on-one consultations when you pick up your prescription or direct calls with answers to your questions. We also offer medication reviews for current pharmacy users. This service provides an in-depth review of your medication regimen with one of our pharmacists. Learn more about the medications you are taking; how they interact with sun exposure, other medications, and over-the-counter items; and how you can save money by switching to a comparable medication. For those who may be traveling and require additional vaccinations, our pharmacists can also order and administer various vaccines.
For details on what your Cedar Lake pharmacist can do for you, call today at 262.306.4251. SUMMER 2025 | 29
RESIDENT PROFILE
Jack Heck 100 years and counting BY: Gladys Sachse Resident, Cedar Community Independent Living
Jack, who recently celebrated his 100th birthday, was born in Milwaukee on March 25, 1925. He grew up in the Sherman Park area of Milwaukee with one younger sister. His grandmother, who spoke only German, lived nearby, and his family spoke mostly German until Jack started first grade. He attended Peckham Junior High, Washington High School, and completed one semester at the University of Wisconsin-Milwaukee. Jack served in the Navy for three years during the 1940s as a pharmacist’s mate at the Fleet Hospital #105 in the South Pacific, stationed on the island of New Caledonia near Australia. After his discharge, he returned to college for one year. Growing up during the Great Depression, Jack took on small jobs as soon as possible to contribute to the family income—delivering newspapers and handbills. He enjoyed typical childhood activities like neighborhood games and baseball, and he always helped around the house. One of the neighborhood kids was Edythe, who later became his wife. Jack was two years older than her but they enjoyed many of the same activities in school. They both played in the junior high band— Jack on the trombone, Edy on oboe. Jack liked to tease Edy with a squirt bottle whenever he got the chance. After graduation, Jack went off to serve in the military, and he and Edy exchanged letters. When he was discharged, they became close friends, and soon they were married. Jack and Edy had three children—two daughters and a son. Nancy lives in Seattle, Washington; Ann lives in Butte des Morts, Wisconsin; and Jack lives in Milwaukee. Jack has seven grandchildren and six great-grandchildren, many of whom live nearby. There are four “Jacks” in the family—his son, grandson, and nephew all share the same name. Additionally, there are seven named “Gus” in the family tree, including a son-in-law, grandson, and great-grandson. Edy’s father and uncle owned an IGA grocery store on Locust Street. The family later opened a Sentry store on Downer Avenue. Jack joined the family grocery business, learning it from the ground up— managing, ordering, stocking, and running the register. After 20 years, Jack and Edy ran a few other small businesses in the Brookfield area. Edy even drew up the floor plan for their Glendale ranch home, which they built together. Later, they moved to Sister Bay, where Jack worked at Sister Bay Home Center, a retail store. After 14 years, they retired—or so they thought! They had already signed up for a spot at Cedar Community, which had a five-year waitlist.
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During retirement, they spent summers in Sister Bay and winters traveling in their truck and trailer. One winter, while passing through Little Fort, they met a woman with Wisconsin license plates who connected them to a volunteer opportunity. The next year, they volunteered at Casa Grande Ruins National Monument in Coolidge, Arizona. They spent two winters there volunteering with another couple, Ralph and Ruth from Michigan. Jack and Ralph handled maintenance work—true jacks-of-alltrades—while Edy and Ruth worked in the visitor center bookstore. For the next few winters, they volunteered in Death Valley National Park. When they arrived, someone shouted, “The angels are here!” (Their reputation had preceded them!) With Ralph and Ruth, Jack and Edy spent the next three winters volunteering in Death Valley National Park. Finally, they decided to really retire and come back to Wisconsin to live year round. Their daughter had just built a new home, and since Jack and Edy had sold their trailer and no longer owned furniture or appliances, they moved in with her and her husband for a year. In September 1994, they moved to Cedar Community’s independent living homes. Back then, the trees were still small, but the neighborhood was already warm and welcoming—a great place to retire! Jack and Edy were very active at Cedar Community. They were both social and involved in activities. They served on the SAE (Social Activities & Education) Committee and the Village Resident Council— Jack served three terms. Edy joined several book clubs. Jack fondly remembers one Saturday afternoon when a marching band came down the street to celebrate a neighbor’s birthday, entertaining the neighborhood for hours. They enjoyed traveling to Arizona in the winter and once took a trip to Florida. They also enjoyed two Caribbean cruises, an Alaskan cruise, and an Alaskan bus and train tour. Edy was always adventurous as they traveled the back roads. She passed away in 2014. Today, Jack lives independently. He enjoys reading, playing cards four to five days a month—including Sheepshead, Bridge, Gin, and Cribbage—and recently completed another 1,000-piece jigsaw puzzle (he never looks at the picture on the box!). He also builds 3D puzzles and LEGO sets, and enjoys some light gardening. Longevity runs in his family—his mother lived nearly 100 years, and his sister currently lives at a care center in Milwaukee. Jack credits his age to staying active, social involvement, good living, good genes— and just plain luck.
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NEWS YOU CAN USE CEDAR COMMUNITY RANKED BEST BY U.S. NEWS & WORLD REPORT Cedar Community is recognized nationally by U.S. News & World Report as a 2025 Best Senior Living Community, earning the distinction of Best Continuing Care Retirement Community. Cedar Community is one of only 57 communities in the nation to receive this honor and one of only three in the state of Wisconsin. Additionally, Cedar Community is recognized for Best Independent Living and Best Memory Care, adding to our existing ranking for Best Skilled Nursing Short-Term Rehabilitation. For its 2025 Best Senior Living ratings, U.S. News analyzed more than 450,000 survey responses from residents and family members across more than 3,800 senior living communities. The survey focused on several criteria, including resident and family members’ satisfaction with safety, care, management and staff, activities and enrichment, food, feeling like home, value, and other services and amenities. New this year, U.S. News & World Report also highlighted communities that scored exceptionally high in specific survey categories. Cedar Community received additional accolades for: • Assisted Living—Activities and Enrichment • Independent Living—Management and Staff, Activities and Enrichment, Feels Like Home, Food and Dining • Memory Care—Activities and Enrichment, Feels Like Home The U.S. News Best Senior Living finder, https://health.usnews.com/best-senior-living, features each community’s ratings on independent living, assisted living, memory care, and continuing care retirement.
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NEWS YOU CAN USE Cedar Community receives Skilled Nursing Facility Heart Failure Certification from the American Heart Association The American Heart Association certification recognizes commitment to following the latest evidence-based treatment guidelines.
Cedar Community has earned the Skilled Nursing Facility Heart Failure Certification offered by the American Heart Association®, the world’s leading voluntary organization focused on heart and brain health. The certification provides an evidence-based framework for evaluating skilled nursing facilities against the American Heart Association’s rigorous science-based requirements for heart failure (HF) patients, including program management, patient and caregiver education and support, care coordination, clinical management, and quality improvement. “Participation in this certification benefits the patient and the facility by standardizing care practices,” said Cory Woods, DNP, MHA, MSN, RN, volunteer chair of the American Heart Association’s Quality Certification Business Management Committee and assistant chief clinical officer at Rockport Healthcare Services in Los Angeles. “When there are clear processes during every phase of care, patients have the best opportunity for positive outcomes.” Nearly one in four HF patients are readmitted within 30 days of discharge and approximately half are readmitted within six months; about one quarter of readmissions may be preventable. This certification can support facilities’ efforts to stop preventable readmissions. “Heart failure patients need high-quality, evidence-based care after leaving the hospital—this gives them the best chance to improve their health,” said Heather Suarez Del Real, director of nursing. “At Cedar Community, we want to be trailblazers and continue to use innovative methods to give our heart failure patients the best care. The American Heart Association has armed us with additional tools and recognized our success. It is an honor to have our processes and efforts recognized in this way.” To be eligible for this certification, the facility must be in the U.S. or a U.S. territory and implement an HF program that uses a standardized method of delivering clinical care based on current evidence-based guidelines. Learn more about this certification and others at Heart.org/CertifiedCare.
Judy Phillips Influencers In Aging Award winner Cedar Community is honored to win the Judy Phillips Influencers In Aging Award from Interfaith Caregivers of Washington County. Cedar Community’s story began with one man’s donation of land to the United Church of Christ in 1953—it is this gift that established our unwavering faith-based mission and personcentered approach. We continue to live the gift of our humble beginnings and visionary leadership today through our dedication to service. We have been serving the friends and neighbors of the greater West Bend community for more than 70 years, and we will continue to foster a community of compassion, dignity, and joy where seniors can live their best life.
Cedar Community is deeply embedded in the local fabric of the West Bend community, supporting several organizations and agencies through partnerships at the leadership level. We are actively involved with the West Bend Chamber of Commerce; Interfaith Caregivers of Washington County; Smile West Bend; Washington County Caregiver Coalition; West Bend Theatre Co.; United Way of Washington County; Senior Citizens Activities, Inc.; Alzheimer’s Association; Volunteer Center of Washington County; local churches and schools; Cedar Lake Conservation Foundation—making a significant impact and fostering community connections.
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NEWS YOU CAN USE NICOLE PRETRE NAMED 2025 BETTY PEARSON AWARD RECIPIENT Congratulations to President and CEO Nicole Pretre as the recipient of the 2025 Betty Pearson Community Leadership Award presented by the West Bend Area Chamber of Commerce and Leadership West Bend. Nicole is a 2014 graduate of Leadership West Bend. Presented annually, the Betty Pearson Award honors Leadership West Bend alumni who exemplify exceptional service, visionary leadership, and a lasting impact across Washington County. Her nomination for the Betty Pearson Award reflects not only the scope of her accomplishments, but the strength of her character. Nicole leads with empathy, clarity, and purpose—creating meaningful change while uplifting others along the way. Nicole was formally recognized at the Leadership West Bend Class of 2025 Graduation Celebration on May 22, 2025.
Nicole Pretre and Betty Pearson at the Leadership West Bend Graduation Celebration.
Grace and peace to you, Have you ever wondered what it might be like to be a wildflower? A wildflower, where your sole purpose (or your soul purpose) was to live freely in the beauty and joy of each day. In a world full of chaos and division, it can be challenging and even overwhelming to think about joy—which may be why such joy can be a source of strength when we intentionally lean into it. What simple moments do you value? How do they bring you joy? With joy and gratitude, I am pleased to highlight two of our many wonderful chaplains here at Cedar Community. Chaplain Jakob Kröner, originally joining us in 2023 as a guest from one of the UCC’s partner churches in Germany, has decided to stay in the United Rev. Emma Sancomb, BCC States and is pursuing ordination in the United Church of Christ. In his recently submitted ordination paper, he shared, “While I enjoyed ministry in Germany, I enjoy ministry in the U.S. Director of Spiritual Care far more because of its focus on the individual—people in Germany don’t expect the pastor to journey with them as closely as they do in the U.S.” With a desire to “journey with,” Jakob has been a wonderful addition to our team and wider community. We are grateful for the programs he offers, the chapel services he leads, and for all those with whom he journeys. While Jakob awaits his ordination, we are grateful he has been licensed by the United Church of Christ to serve at Cedar Community. Just before Holy Week, we welcomed a new team member to the spiritual care department and Cedar Community. Peter (or “Pete”) Capoyianes joins us from Fond du Lac, where he served for more than eight years as a hospital chaplain. Chaplain Pete brings a wealth of knowledge, compassion, and creativity, and we are grateful to have him as a part of our team. Chaplain Pete is located at the Cedar Ridge Campus and will primarily serve our independent living residents. For more information regarding our chapel services, Bible studies, grief support groups, and other spiritual care offerings, please contact me at esancomb@cedarcommunity.org. In joy and wonder,
May your life be like a wildflower, growing freely in the beauty and joy of each day. —Native American proverb
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Cedar Community Champions Every quarter, Cedar Community recognizes team members who go above and beyond their everyday tasks for our residents, families, volunteers, and their fellow team members. Cedar Community is proud to announce our Team Members of the Quarter award winners. Nursing Champion
Dining Champion
Cedar Community Champion
Stacy Calkins Health Unit Coordinator
Lisa Bong Dining Services Supervisor
Kevin Sander Controller
How long have you worked at Cedar Community? 35 years
How long have you worked at Cedar Community? 25 years
How long have you worked at Cedar Community? Seven years
What do you enjoy most about working at Cedar Community? “Seeing the residents every day enjoying their best life.”
What do you enjoy most about working at Cedar Community? “The residents and staff I work with day in and day out. They have all become a second family to me.”
What do you enjoy most about working at Cedar Community? “The quality of care provided to our residents, the feeling of community, and most of all, the people I work and interact with.”
What her colleagues are saying... “Stacy is very versatile in her role. She has a great attitude and is amazing with staff and residents, as well as resident families. Stacy does so many things behind the scenes that often go unnoticed, and are too numerous to mention.”
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What her colleagues are saying... “Lisa is so nice and level-headed. She takes on learning with stride and is open to challenging herself to figure out solutions when learning a new role. She always addresses obstacles promptly and has been a great addition to the dining leadership team.”
What his colleagues are saying... “Kevin has taken on a higher workload for six months as acting CFO, accountant, controller, and is always willing to help a friend in need of his spreadsheet expertise. He is always looking out for the company financially and is willing to help. He is friendly and demonstrates exceptionalism in all that he does.”
Bringing sunshine to those in need— thanks to you! Summer has a special way of fostering connections—it’s a season that calls people outside, encourages gatherings, and invites spontaneous moments of joy. I know how much I appreciate the longer daylight, water activities, festivals, bonfires, and barbeques with friends and family. Summer brings communities together and presents a wonderful opportunity to extend the sense of belonging to others. At Cedar Community, we intentionally create opportunities for active, Jenny Zaskowski meaningful living—ensuring our residents can fully Philanthropy Director embrace the joy of summer fun. Just like you! Even a small moment of joy can be transformative for those experiencing isolation, loneliness, or limited mobility. It’s both an honor and a calling to bring the spirit of summer to those who need it most.
What doesn’t change during this season is the reminder of the generosity of supporters like you. Just as summer brings pleasure, adventure, and renewal— your kindness brings hope and opportunity to those who may be less fortunate. Whether you choose to support a charity run, visit a youth concession, walk a dog that needs a family, or engage in our very own Partners In Caring™ charitable fund, your time and support matter. I wish to thank those who have made an intentional gift and connection to help support a resident who may be experiencing hardship. As seniors are living longer today, even with their best-laid plans, some are outliving their financial resources. Your gift matters! Everyone deserves to experience the season of connection. Let’s continue to spread the sunshine, whether it’s through a donation, volunteering, or sharing one’s mission; every action makes a difference. Philanthropy is more than generosity—it’s a light that lifts spirits, fuels dreams, and reminds us that we’re part of something greater than ourselves. When communities come together to uplift one another, we don’t just celebrate a season—we create a legacy of hope. Wishing you a summer filled with joy, connection, and the fulfillment of knowing you’ve helped bring sunshine to others.
To learn more about how you can become a champion for others, please contact the philanthropy team at 262.338.4625 or visit cedarcommunity.org. SUMMER 2025 | 37
Non-profit Organization U.S. Postage PAID West Bend, WI Permit No. 24 5595 County Road Z | West Bend, WI 53095
CEDAR COMMUNITY SERVICES DIRECTORY Independent Living West Bend · Cedar Ridge Apartments · Cedar Ridge Homes · Cedar Lake Village Homes · The Lofts at Cedar Lake 262.338.4617 or 262.365.5200 · The Willows at Cedar Lake 262.306.4299 Assisted Living West Bend · The Aspen at Cedar Lake · The Cottages (memory care) 262.306.4299 Short-term Rehabilitation and Skilled Nursing · Cedar Lake Health and Rehabilitation Center 262.306.4240 Outpatient Rehabilitation 262.306.2150
Home Health and Hospice 1.844.206.4930
Philanthropy 262.338.4625
Onsite Health Clinic 608.352.4955
Cedar Lake Pharmacy 262.306.4251
Restaurant and Catering · Top of the Ridge Restaurant 262.338.2812
Cedar Community Salon & Spa Services · Cedar Lake Health and Rehabilitation Center 262.306.4281
Cafés · Cedar Ridge Café (Cedar Ridge Campus) 262.338.4614 · Cedar Lake Café (Cedar Lake Campus) 262.306.2100, ext. 4128 Resale Shops · Cedar Treasures (Cedar Ridge Campus) 262.338.8377 · Cedar Closet (Cedar Lake Campus) 262.306.2100, ext. 4119 Volunteers 262.306.4218
· Cedar Ridge Apartments 262.338.2813 · The Aspen at Cedar Lake 262.306.2130, ext. 4429 · The Cottages 262.365.6500, ext. 5405 Cedar Community Main Number 262.306.2100 Careers cedarcommunity.org
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