BiKBBI News
BIG NAMES GET BEHIND protectmyinstall.co.uk Buildbase
Chris Parry, UK Operations Director
“We’ve been absolutely overwhelmed by
Buildbase has become the latest high profile retailer to adopt the ProtectMyInstall. co.uk platform for its retail kitchen and bathroom operation, an installation service with a number of unique features to protect both installers and their customers. Acquired by The Grafton Group in 1997, Buildbase operates its retail
kitchen and bathroom proposition from over 50 showrooms across the UK, previously offering a supply only service to its customers. The new relationship with BiKBBI and the ProtectMyInstall. co.uk platform will allow Buildbase to signpost its customers to a national network of independently accredited installers, forming independent relationships between these installers and their customers
for the installation element of the project. Speaking on behalf of , Chris Parry, UK Operations Director, said: “We’ve been absolutely overwhelmed by the support shown by both the senior and showroom team at Buildbase. This is a business that is embracing industry change and proactive in the protection of its customers and those installers they engage.”
Commenting on behalf of Buildbase, Andrew Arnold, National Showrooms Manager stated, “We’re focused on providing our customers with a robust and innovative installation offering that provides a service that both meets customer expectations and protects the relationship. Adopting the ProtectMyInstall. co.uk initiative was simple for us.”
the support." The Range
Also new to ProtectMyinstall. co.uk is high-profile homeware specialist retailer, The Range. This fast growing company has already established in excess of 180 stores across the UK and Ireland, and the introduction of ProtectMyinstall. co.uk is perfectly timed due to the popularity of its exclusive Jonas & James luxury kitchen brand which The
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ProtectMyInstall.co.uk is a free to use Range launched back in 2019. The company has provided its customers with the ProtectMyInstall.co.uk service from January 1st 2021.
service for retailers, allowing them to
Speaking on behalf of BiKBBI, CEO Damian Walters said: “I’m delighted that The Range is supporting the institute and the ProtectMyInstall. co.uk initiative. This has been a fairly straightforward plug in-and-play solution for them and our members are excited to be working with them.”
the installer and their customer, to include
focus on designing and selling kitchens and bathrooms, without the complexity of installation. The service includes a number of beneficial elements for both protected payments, Trading Standards approved contracts, itemised quotes and an insurance backed guarantee for workmanship. The service also includes a pathway for Alternative Dispute Resolution for added peace of mind. More information can be found on the ProtectMyInstall.co.uk website: www.protectmyinstall.co.uk
