THE WAVE
BUSINESS UPDATE
by Dennis LeStrange
Dear Team,
As we embark on the second half of 2025, we continue to see consistent declines in postal volume in our core markets, but this is not new, and BlueCrest has never shied away from a challenge. Even in a difficult environment, we remain steadfast in our goal: targeting moderate, sustained, and profitable growth, with a clear objective of achieving 1–2% top-line improvement and continued expansion of our EBITDA rate.
At our recent Strategy and Operating Plan (SAOP) sessions, several key themes stood out that will guide us forward:
•Focus, Execution, and Discipline: We have strong new revenue strategies, but success hinges on laser-beam focus and execution, which are requirements needed to succeed. This systematic approach entails stopping unprofitable activities, controlling costs, and driving net working capital improvements.
•EBITDA as an Objective: While revenue growth is a central part of the strategy, it must be balanced with clear accountability and profitability in each department. Our primary goal is to increase EBITDA.
•Innovation and Growth Mindset: Innovation and adaptability define who we are. Momentum in software, opportunities in automation, and shifts in internal culture will determine our future. To win, we must simplify, gain efficiencies, move rapidly, and consistently move beyond our comfort zones.
•Strategic Clarity: A refined strategy is critical, whether it involves advancing our AI strategy, driving partner-channel success, expanding key accounts, or modernizing our brand. All our initiatives must be aligned with our primary objectives.
We have already made encouraging progress: our balance sheet is stronger, our forecasts are more reliable, the transformation initiatives are taking root, and our equipment backlog is at an all-time high. Still, the evolving industry landscape means confronting some realities: labor costs are rising faster than revenue (around 4% annually), and talent expectations continue to shift. These dynamics require us to look inward, reconnect to our values, and evolve how we lead, operate, and grow.
Our Growth Mindset initiative remains not only a development tool but a core cultural driver, helping us break away from traditional methods and embrace what's next. This mindset is precisely what 2025 demands of us.
Additionally, our transformation initiatives—such as Lead to Cash led by Kim Andersen— continue to show critical progress. I encourage everyone to read Kim's update in this issue, as it outlines key components of our future-state operating model.
Dennis P. LeStrange President & CEO, BlueCrest
We must commit to ongoing improvement, regardless of how challenging the conditions become. This is who we are and who we have always been. Let's reaffirm our promise to remain focused, disciplined, and proactive in all that we do. By holding ourselves to these standards, we ensure that even in the face of adversity, we remain steadfast in our pursuit of excellence.
Together, our resilience and shared vision will continue to propel us forward. Onward!
Dennis President & CEO
Hanover Research Conducting Client Survey
Dear Team,
BlueCrest has partnered with Hanover Research, a leading third-party research agency, to conduct a global customer survey on our behalf. This survey is a critical initiative designed to help us better understand our customers, their future investments, and their business directions. The insights gathered will directly shape our own investments and strategic decisions in the coming years. Hanover has been contracted and authorized by BlueCrest to run this survey. If customers ask about it, please:
• Confirm it is legitimate and approved by BlueCrest.
• Encourage participation—feedback is valuable and confidential.
Thank you for helping us reinforce confidence with our customers and ensuring strong participation in this research study.
Stephanie Triggiani
External Events
Printing United
October 22-24, Orlando, FL
PRINTING United is the most dynamic and comprehensive printing event in the world. Bringing together the entire printing industry to see the latest solutions,and trends. www.printingunited.com
NAPM
Feb 17-19, 2026, Orlando, FL
The annual event for the National Association of Presort Mailers joins many member businesses of all sizes together. www.presortmailer.org
National Postal Forum (NPF)
May 3-6, 2026, Phoenix, AZ
NPF, in partnership with the United States Postal Service, presents a dynamic forum for education, networking and growth. At NPF, attendees gain direct access to USPS executive leadership, providing a unique opportunity for insight and dialogue. https://www.npf.org/
Internal Events
All-Employee Meetings
Feb 13, 2025
May 8, 2025
Recording Available
Recording Available
Sept 4, 2025 9:00 AM ET
Dec 4, 2025 9:00 AM ET
Client Events
Customer Advisory Council
Oct 14-15, Symcor, Toronto
BlueCrest will host its annual customer advisory council to meet with clients, discuss industry opportunities, and collaborate on innovations and market trends.
BLUECREST NEWS LEAD TO CASH INITIATIVE
Kim Andersen Chief Operating Officer
As our market and industry undergo rapid changes, we at BlueCrest are not only anticipating future trends but also continuously adapting to the current situation with agility and speed.
Our focus remains steadfast on our Products, Technology, and Service Models that benefit our customers, always supported by a relevant go-tomarket strategy that ensures our growth as an organization.
In North America, we are beginning to see more similarities with the European
situation than previously anticipated. Postal increases are becoming more rapid and unpredictable, and discussions around the number of distribution days have started. AI tools are accelerating internal processes for our customers as they strive to digitalize their transactional workflows.
We are witnessing more consolidation and the emergence of a trend where the big players are getting bigger, with the capacity to absorb more work without necessarily investing in new technology.
“We are transforming our trusted instincts and long-standing practices combined with the deep expertise and intellectual capital of our team into innovative technology that benefits all our employees and customers.”
However, all these changes present significant opportunities for BlueCrest due to our expertise, market share, and legacy installations in this field.
By swiftly adapting our organization, operations and go-to-market strategy, we can capitalize on these opportunities.
We must, as many industries have done, transform towards a more balanced approach in HOW we innovate, sell, manufacture, and service versus WHAT we innovate, sell, manufacture, and service.
Each discipline within BlueCrest must become a master of their craft in support of our future market conditions and trends.
In recent months, we have gained momentum with software, AI, and technology upgrades across operations:
• New pricing tool for equipment
• New quality/documentation check
• LeanDNA software supporting procurement
• BI planning and quality tool for manufacturing
• Warehouse location software and 3-way match upgrade in the making
• New travel portal NAVAN
• New freight platform
Our focus is outcome-based, ensuring efficiency in submission of orders, inventory management, quality manufacturing all the way towards timely cash collection.
In service, Tim's Team is implementing new technology to optimize training and resolution of uptime with our customers (PTC Pilot).
In every aspect, we are striving to optimize HOW we operate, including AI and additional software suites and technology integrated with D365. We are transforming our trusted instincts and long-standing practices— combined with the deep expertise and intellectual capital of our team—into innovative technology that benefits all our employees and customers.
This transformation affects many colleagues in how they operate, with new skill sets and habits.
I would like to take this opportunity to thank all involved for their positive spirit and mindset across the board.
Kind regards,
Kim
Lead to Cash - Order Quality Check Soft Launch
The rapid changes in the world of mail production are prompting us to continuously refine our way of doing business. We are introducing a quality check into the order booking process to streamline our order processing and to drive smooth order execution and delivery to our customers.
By ensuring the necessary paperwork and information detail are available when submitting an order, it can be booked expediently. This also allows us to make sure we clearly understand our customers' expectations and can successfully deliver to our customers.
In addition to driving a strong customer experience, this enhanced way of operating supports our quest for greater data quality and transparency, providing better inputs into our inventory planning and management
system, known as LeanDNA, and our manufacturing scheduling and planning tool. This new solution is being introduced in the form of a soft launch, starting on July 7th with a limited number of sales opportunities.
As we guide opportunities through the order quality check, we will collect feedback from our soft launch participants across Sales, Pre-Sales, Service, Operations and Finance as well as collect metrics to assess progress and identify additional improvement opportunities. The experience we will gain through this soft launch will allow us to make adjustments where needed and to expand this solution to a greater set of opportunities and Sales Executives over time.
- Anjana Dalal
INTRODUCING MINDSET MATTERS
As of today: 300+ team members trained, 600+ enrolled
Mindset Matters: Unlocking our Potential for Growth and Innovation
As Dennis highlighted earlier in this issue, BlueCrest’s journey of continued success hinges on our ability to step beyond our comfort zones and embrace the power of change. Central to this effort is nurturing our Growth Mindset. Growth Mindset isn’t just a concept—it’s the cornerstone of our culture, shaping how we evolve, innovate, and thrive in times of change or challenge.
Our mindset influences everything from how we learn to how we tackle obstacles and generate new ideas. Believing in the potential for personal and professional development opens the door to exploration, resilience, and creativity. In contrast, viewing
our abilities as fixed limits growth and hampers progress. By strengthening our Growth Mindset, we foster a spirit of curiosity and flexibility that keeps us ahead as the most innovative and trusted partner for our clients.
To embed this mindset more deeply into our workplace, we’re thrilled to announce the next phase of our company-wide learning initiative: Mindset Matters. July through October, every BlueCrest team member will join an engaging virtual workshop, led by our certified Growth Mindset Ambassadors.
These sessions will empower you to:
- Become aware of your own mindset and recognize its impact on your openness to
growth and change
- Apply LEARN habits—practical, everyday strategies to nurture your Growth Mindset
- Contribute to developing a workplace culture defined by curiosity, collaboration, innovation, and continuous learning
Get ready to unlock your full potential and be an active force in shaping the future of BlueCrest. Keep an eye out for upcoming workshop details and registration info.
Let’s keep growing—because growth isn’t just what we do, it’s who we are.
Mimi Wood Chief Human Resources Officer
Mimi Wood Chief Human Resources Officer
Curiosity in Action: How Steel Grain Saved $65k
"Success is in the sum of the details." -
Harvey S. Firestone
That was the case with a repeat quality issue with a Y400682 HPI Accumulator Flex. It turns out that the steel decks were wearing out sooner than they should. Decks should last for years, but at one of the sites they were needing to be replaced every three months. And what did that entail? Additional maintenance, extra costs, unscheduled downtime—none of which we would like for our clients.
The issue was brought to light when a field service rep noticed an unusual failure rate. That was accompanied by a months-long investigation that included Quality, Engineering, and our suppliers to figure out what was wrong.
The team took everything into consideration at first: compositional content of material, belts, assembling methods, customer usage patterns,
etc. Everything appeared to be pointing towards decks themselves, but chemically, the new decks were indistinguishable.
The turning point came with a destructive test of an older 10-year-old deck against a new one in September of 2024. While the material was the same, the orientation of the grain of the stainless steel was different. On new decks, it was oriented against paper flow instead of with paper flow—a subtle but conclusive change that brought about premature wear.
The moment they were discovered, the repair went rapidly. Illustrations for design were changed, prototype decks were ordered, and they were field-tested in December. Field reports in March were what everyone wanted: new decks were making all the difference. A rep said it best: “night and day difference!”
The repair is available as of this time with used stock discarded and new parts on order. A Technical Service Bulletin was sent out internally for the field. It’s not just a win for the piece of equipment, however—this is a win for our end users. It’s going to save an annual $60K–$65K
and about 90 work hours a year.
Big shout-out of thanks to Mathieu Paquette and his team at DCM Canada for their tenacity and collaboration to get this one figured out. Another example of how we address tough problems collectively and keep improving for those who rely on our technology day in and day out.
- Paul Grasso and Allison Zito
Image of Steel Grain at 100x magnification
BLUECREST SOCIAL MEDIA
BlueCrest Powers Ballots in Orange County
Our technology played a key role in a recent Special Election in California, where the County of Orange Registrar of Voters used BlueCrest systems to insert over 155,000 ballots for local votes in Huntington Beach and Newport-Mesa.
A nine-person team handled ballots, instructions, and return envelopes with care, aided by automated integrity checks and barcode scanning to ensure accuracy and prevent duplicates. Every 100th ballot was manually verified for quality, demonstrating the county’s commitment to secure, reliable vote-by-mail.
It’s another great example of how BlueCrest solutions support critical infrastructure from elections to everyday communications.
Cornhole Tournament
Warning: Extreme Sports Content
This summer, BlueCrest team members engaged in the second annual cornhole tournament. Tensions were high, but the weather was good. Great food, fun, and memories for all!
Timelapse Video of Printer Installation at Forms Express
Forms Express recently shared a behind-the-scenes look at their latest BlueCrest printer installation—captured in a timelapse video. The new system is already making an impact, boosting throughput by 150% and aligning with their push for improved processing and dashboard capabilities. Great to see our technology driving real results for customers in the field.
BlueCrest equipment featured in a video about Orange County, California's Election Processing
BlueCrest Achieves Highest Ever NPS Score
We’re proud to announce a new milestone—BlueCrest has reached an NPS of 47, up from 28 in 2021 and 21 in 2019. In the B2B world, anything above 30 is considered excellent. This score reflects growing customer trust in our technology, service, and people. Improvements in support, client engagement, and feedback tools like HubSpot have all played a role.
NPS (Net Promoter Score) asks: “How likely are you to recommend BlueCrest?” The result tells us how loyal and satisfied our customers are—and we’re moving in the right direction.
Ready for Permit?
Psst. Hey you. Yes, you. Are you still using meters for outbound mail? It might be time to reconsider. With the upcoming USPS IMI mandate and rising costs tied to legacy systems, many mailers are switching to permit mail to save time, money, and headaches. Why?
- Lower equipment costs
- Faster processing
- Commercial postage discounts
- Seamless USPS acceptance
Check out our new Permit Mail FAQ. It busts the myths and lays out the facts.
10 Benefits of Cloud Software
01
- We love the way you save us money.
02 - We love the way you scale to our demands.
03
- We love how we can call on you anywhere.
04 - We love how you're so pro-active about improvement.
05 - We love how well you work with others.
06 - We love how secure you make us feel.
07 - We love how you always think of contingencies.
08 - We love how you perform under pressure.
09 - We love how you always help us fit in.
10 - We love how you make the world around you a better place.
BLUECREST BLOG
by Justin O'Donnell
Traditional Mail Endures in a Modern World
Think back to the first time you received a letter with your name on it. Maybe it was a birthday card from your grandmother, a note from a childhood friend, or even a postcard from a faraway place. That moment— the feel of the paper, the handwriting, the envelope—left a mark. In an age of endless emails and push notifications, there’s still something human about physical mail. You can't spray perfume on an email. Mail, as a form of communication, has always powerfully connected us.
Why U.S. Mailers are Switching from Metering to Permit
With the United States Post Office officially decertifying all legacy IBI meters by December 31, 2024, mailers across the country are weighing their options. One question is popping up more and more: Let’s break down the top questions and myths around mailing permits—and why it might be the right choice for your operation.
NPF Recap: A New Era of Smarter Mail
I recently had the privilege of attending the 2025 National Postal Forum, the largest event of its kind since 2008. The energy was undeniable. There were 5,700 attendees, including 900 postal employees, and 187 exhibitors. The sold-out exhibit hall was buzzing with a shared sense of purpose: to be part of the most transformational change to the USPS in 250 years.Dennis LeStrange speaks to visitor at the BlueCrest NPF booth. The most exciting part? We’re not just talking about the future of mail. We’re shaping it.
ASK THE EXPERTS BLOG
Our Ask the Experts blog on BlueCrestInc.com is not just a valuable resource for customers seeking insights and solutions—it’s also a key driver of our SEO strategy. By answering common industry questions and providing expert guidance, we’re boosting our search engine rankings, attracting more traffic, and increasing our visibility online.
Big News for Catalog Mail
The USPS has announced the upcoming Catalog Insights Promotion, offering a 10% off USPS mail rates on qualifying catalog mailings. This initiative is a marketing mail growth incentive. It aims to support catalog marketers by providing significant savings on mail prices and encouraging the continued use of catalogs as a powerful marketing tool.
Still Handling Certified Mail by Hand? There's a better way.
Certified mail has long been one of the most manual, time-consuming processes in mail operations. Despite advances in print and inserting automation, many organizations are still filling out green cards by hand, tracking signatures with paper receipts, and managing delivery confirmation with the United States Postal Service manually. We see it pretty often. No matter the client site, sometimes we stumble across a back room table with a stack of labels and a lonely team member focused on the labor-intensive task of certified mail. But here's the good news... there’s no reason this process can’t be automated.
Celebrating a Trillion Impressions with Fiserv
We had the honor of recognizing one of our most forward-thinking partners with a major industry milestone. The BlueCrest team was proud to present the HP Trillion Impressions Award to the leadership team at Fiserv, in celebration of their substantial contribution to surpassing 1 trillion impressions on the HP PageWide Production Inkjet printers platform.
BLUECREST IN ACTION
BlueCrest 2025 President's Crest
While this story does not technically highlight BlueCrest team members outside of work, it does underscore the passion and commitment of the sales team members who consistently show up for our organization.
President’s Crest is our premier celebration of the top sellers at BlueCrest. Their dedication, resilience, and ability to build lasting client relationships is what creates our success. This event is about them, and it is a tribute to the incredible work they do every day.
Every year, the winners are invited to an off-site location to enjoy a time of fun activity outside of work. It's a time for meals, friendship, and recognition. It's a time for them to pause and reflect on their relationships with each other, as well. And it's because of them we are able to build so many great relationships in our industry and put our products and solutions into the hands of so many customers.
This year, they enjoyed a trip to the breathtaking locales of Whistler, Canada, where they enjoyed the stunning landscapes and rugged beauty of the Coastal Mountain River. For them, it was a nice break from client calls, emails, and strategy planning. Over the course of a few days, they enjoyed a time to recharge, play golf, and take in the views of a helicopter tour overseeing a glacial landing site.
To our sellers: thank you. You've consistently gone beyond closing deals. From forging relationships, solving challenges, and elevating BlueCrest's brand worldwide, it's your passion for improvement that fuels our success and inspires us all across the company.
We raise a glass to you!
- From all of us at BlueCrest
Welcome to"BlueCrest In Action," a feature that celebrates the unique interests and community involvement of our team members. In this section, you'll discover inspiring stories of colleagues who dedicate their time and talents outside of work. Whether it's through volunteering, pursuing unique hobbies, or engaging in local events, "BlueCrest In Action" highlights the passion and commitment that define team BlueCrest. We hope these stories inspire you as much as they inspire us.
Have a story to share? Reach out to Justin O'Donnell | justin.odonnell@bluecrestinc.com
BLUECREST ICARE
2025 Q1 APPLAUSE AWARDS
Brian Jalbert
Brian’s leadership on the “Single Pack” project for Amazon went far beyond engineering. From resolving install challenges on-site to leading retrofits, his program-level vision drove success at every stage.
Kim Lesjak
When a critical Go-Live was blocked, Kim immediately stepped in to resolve it—no hesitation, just action. Her responsiveness, teamwork, and problem-solving mindset made all the difference. A true teammate through and through!
Neil Newby
Neil led multiple Re-Man projects from the Liverpool Tech Centre, consistently exceeding expectations over three months. His commitment ensured all targets were not only met—but surpassed. Top job, Neil!
Brandon Winters
Brandon earned high praise from Will County for consistently going above and beyond during support visits. His clear communication and handson support kept election operations running smoothly. Go Brandon!
GBR Service Team
Both Roy and Adrian have shown remarkable dedication and commitment since the start of the new year, stepping up to provide invaluable assistance to the South West during a challenging period. The region faced significant vulnerabilities due to staffing shortages caused by leave and illness, which could have severely impacted service. However, thanks to the unwavering support and efforts of both Roy and Adrian, we have navigated through this difficult time. Their proactive involvement has not only filled the gaps but has also fostered a sense of teamwork that is crucial for our success.
PCI Sorter Team
Christopher, Jorge, Sean, Danny, and Jose showed outstanding teamwork during a high-pressure MMS sorter install. With just 48 hours before a live demo, they delivered results and impressed both the client and BlueCrest leadership. Faced with delivery delays and a major client event, the team worked late into the night to complete a complex Vantage MMS installation in record time. Their dedication turned a challenge into a major success.
Adrian Pothecary
Roy Purvis
Jorge Hernandez Sean Hogg Danny Morales Jose Varona
Christopher Floyd
BLUECREST ICARE
2024 STANDING OVATION AWARDS
Hollie Ericson
Hollie is the heart of Engineering—and a force behind the scenes across BlueCrest. She keeps everything running smoothly, from managing complex vendor payments and logistics to tackling test mail for product development. Hollie steps up without hesitation, finds solutions to every challenge, and supports teammates with tireless dedication— even on her days off. Her organization, professionalism, and willingness to go above and beyond for over 150 global team members embody the very spirit of ICARE. We truly couldn’t do it without her!
David Router
Dave took the initiative to design and 3D print a custom photocell guard—on his own time and dime— to improve machine reliability. His solution has been adopted across Canada and on Evolution machines, protecting components from light and water interference. As a Senior Technician, he also shares his expertise to mentor new hires. A true example of innovation, teamwork, and leadership!
Douglas Henderson
Doug went above and beyond by cutting short his personal time to resolve a critical Evolution system issue for a UK election job, preventing major SLA penalties for the client. He also identified a recurring part failure on the ZX50 friction feeders and proposed a more durable solution, which has now been adopted in production. His quick thinking and dedication directly improved product quality and customer satisfaction.
Kamar Wilks
Kamar is a true rockstar when it comes to 365 support. Whether it's F&O, reporting, expenses, or urgent access issues, she’s always available (even outside regular hours). Her unmatched knowledge, quick problem-solving, and calm, patient approach make her an essential resource across teams. From audit support to system automation, Kamar tackles every challenge with grace, speed, and kindness. We don’t know what we’d do without her!
Yammer / Viva Engage Sharing Site
Recognize a colleague or team today!
Rich and Rodney have built something truly impactful with the CSR Field & On-site Service Viva Engage (Yammer) group. What began as a grassroots effort has grown into one of the most active and valuable communication platforms at BlueCrest. With nearly 600 active members, the group enables real-time peer support, fast answers to service-related questions, and visibility into challenges faced in the field.
Their work has created a space where collaboration thrives, product experts can step in when needed, and feedback flows quickly from the field to the business. It has also become a key tool for content development and continuous improvement. By identifying a need and taking initiative, Rich and Rodney have delivered a model of modern, effective communication that benefits the entire Service organization and beyond. Congratulations to both on this well-earned recognition.
Rodney Allgire
Richard D'Angelo
BLUECREST NEWS
European dealer channel sales team worked closely with Apptec, while our U.S. team jumped in to support. One turning point came when we arranged a visit to JPMC, a happy BlueCrest customer who had purchased four of our card attaching systems last year. The TSYS Mexico team left that visit “WOW’d” by the speed, reliability, and quality of our equipment.
Another key factor? Language. Bernard Lobato, our AE lead on the project, speaks Spanish, which was crucial since the TSYS Mexico team spoke very little English. That extra effort to communicate made a difference in building trust.
First International Card-Attaching Order with TSYS Mexico
Sometimes a win starts with a simple phone call. Then, in this case, flight by flight.
Last December, BlueCrest secured its very first international order for our high-value card attaching solution. The customer? TSYS Mexico, through our dealer Apptec. The order was a big deal—not just because it was the first of its kind outside the U.S., but because it came at the expense of our long-standing competitor, Otto Kuennecke.
That said, the sale didn’t come easy.
Turning a "No" into a "Yes"
When discussions first started, TSYS Mexico had every intention of buying another Otto Kuennecke system. Their entire card attaching operation was built on competitor equipment, and they weren’t familiar with BlueCrest technology.
That’s where persistence—and some smart collaboration— came in. Marco Chericoni and Uwe Albers from our
By the time the deal closed, they weren’t just convinced—they were excited.
The Last-Minute Push
Fast-forward to May 2024. TSYS Mexico wanted to visit Danbury for a full machine checkout before shipment. That meant we had to get the system ready—and fast.
The timing was tight, but Apptec didn’t hesitate. With just one day’s notice, their team jumped on a flight from Mexico City to New York for operator training. “It was a good use of their time,” they told us, impressed with the speed of the machine compared to their old systems.
Behind the scenes, the BlueCrest team was working late into the night making final tweaks to ensure the machine would run TSYS Mexico’s applications flawlessly. Bernard Lobato, Kent Kulas (training lead), Kim Van Do (integration lead), and the entire Engineering team—including Xavier Padros, Thomas Ifkovits, Robert Allen, Art Dupoi, Dan Wright, and Craig Alonzo— put in the hours to make it happen.
By the time TSYS Mexico arrived, everything was ready. The checkout went off without a hitch, and the customer left excited to get the machine installed at their site
Why It Matters
This was more than a sale for us. It was proof that BlueCrest can compete—and win—on a global scale. Like at JPMC, we displaced Otto Kuennecke equipment with a better-performing, faster, and more reliable solution.
TSYS Mexico has already hinted at ordering a second machine later this year or next, and there’s potential for file-based processing down the road.
But beyond the numbers, this story highlights what makes BlueCrest successful: cross-functional collaboration, a relentless commitment to solving customer challenges, and a willingness to go above and beyond—sometimes quite literally overnight.
Special thanks to everyone who made this possible. This win belongs to all of you.
-- Nick Aiken
Momentum Builds in France for Print Solutions
BlueCrest France celebrates strong first half across production print and finishing
It’s been a standout year for our BlueCrest France teams, with continued momentum in print hardware sales and installations, as well as successful event activations across the country.
In the past seven months alone, four HP inkjet presses were sold to four different customers—two in graphics, one in transactional mail, and one in direct marketing. That’s a sharp acceleration from just one unit sold over the past five years. Among the highlights:
- CAPE and Présence Graphique have both invested in the HP T250 platform
- RDSL, a leader in direct marketing in France, has installed an HP T240
- IMSA signed a major contract for four new Evolujet inkjet presses
Meanwhile, our Fuji Revoria footprint continues to expand, with over 50 installations now supported by BlueCrest's technical service team—further strengthening our presence in the graphic arts market.
On the print finishing side, customer engagement and event marketing were key drivers in the first half. The team saw strong results from participation in C!Print earlier this year, as well as successful showings at ImpriClub and ImpriFrance in May.
Across both print and finishing, the message is clear: BlueCrest is gaining ground in France, thanks to strong customer partnerships, tailored solutions, and the expertise of our local teams.
-- Gael Boudergue
50 Years
Thomas Deleo
35 Years
David Lauer
Jean Marc Pelletier
Mike Corl
Paul Grasso
Roberto Rocci
Steven Harding
40 Years
David Krasner
Denise Sullivan
Dennis Bryant
John Sheppard
Lance McKelleget
Mark Agee
Nathan Tanudra
Paul Germain
Theodore Lauer
William Flannagan
30 Years
Jean-Michel Bueno
Neil Cope
Paul Da Silva
Rodney Snow
Recent / Upcoming Retirements
Andrew Pala
Boris Rozenfeld
Carrie Schwartz
Clifford Wittman
Cole Gray
Francisco Sales
Gerard Sullivan
Kourosh Persangi
Michael Dionne
Patricia Kustom
Philippe Bergoend
Philip Sheridan
Richard Barber
Richard Davis
Robin Fries
New Hires
Aaron Stahl
Abigail Chinault
Agathe-Rose
Laplanche
Alex Kouch
Charles Reynaert
Christopher Thompson
Condace Wright
Daniel Jarrett
Eric Barr
TEAM MEMBER MILESTONES
First Quarter, 2025
Every quarter, we like to celebrate the many team members who have reached milestone achievements of 5, 10, 15, 20 years—and beyond! Thank you to each one of you for all that you do to make BlueCrest great.
25 Years
Abdelaziz Jlibane
Baldeo William
David Gibson
Edwin Obispado
Erwan Caen
Gary Owens
Kevin Pool
Matti Saalamo
Michael Trach
Patrick Mondongue
Sean Hogg
Todor Bourov
Troy Hans
William Lee
20 Years
Anthony Moore
Asif Remtulla
Carlos Vergara
Elvis De Freitas
James Roland
Mark Soda
Michael Henderson
Piotr Kucka
15 Years
James Bauman
Karen Fraticola
Marius Grundlingh
Rebecca Huggett
Watha Kong
10 Years
Keith Roth
Matthew Demanchyk
Michael Malm
Paul Richards
Francisco Colon
Ramos
Harley Perez
Habeeb Ali Mir
Holger Kaltwasser
Ian McRae
Jimmy Lott
John Jasso
Jordan Harvey
Joshua Kimmel
Kevin Thibeault
Leanne DeBellis
Mark Armstrong
Mark Cuchiara
Michael Seely
Patrick Mwiseneza
Philip Howard
Schlachter
Robert Nilles
Sascha Argast
Scott Madson
Shandler Zysk
Shawn Thomas
Stephen Rondares
5 Years
Anthony Brewer
Karolina Bialas
Konrad Kociolek
Michael Zappavigna
Piotr Sroka
Steve Earl English
Tyrone Parker
Capri, Italy - taken by Tanja Rummel