November Chamber Connection

Page 1


November 2018

Women in Business Stories of Success


Member Profile Dental Associates, Inc.


Chamber/BMDA Restructure: Support of our community’s entrepreneurs.


Student Chamber Convenes Student Chamber class gathers for orientation.

CHAMBER CONNECTION EXECUTIVE COMMITTEE Ron Day.............................................................................................................................. Chair Molly Herrington ...................................................................................................... Chair-Elect Wayne Munson............................................................................................................ Secretary Nick Hacker..................................................................................................................Treasurer Brenda Nagel ............................................................................................................ Past Chair BOARD OF DIRECTORS Paul Brucker ...............Railway Credit Union Tracy Kindem ..........H.A. Thompson & Sons Ron Day ............Andeavor Mandan Refinery Kevin Magstadt ...................Kraus-Anderson Dr. Blake Feil ....................Feil Orthodontics Wayne Munson .................Bismarck Sign Co. Heather Fried ..........Fried Financial Services Brenda Nagel ..................University of Mary Nick Hacker ..............ND Guaranty and Title Mike Nathe ............Bismarck Funeral Home Chad Hatzenbuhler ...Bank of North Dakota Lee Pierce ..........ICON Architectural Group Jeff Herman ................................Petro Hunt Jasper Schneider ..................................NISC Molly Herrington ....................................KLJ Garret Senger ..........MDU Resources Group Russ Honeyman ....................Doosan Bobcat Scott Staudinger ..............Cloverdale Foods Tyler Huck ............Schafer Financial Services Valerie Weigel ....Basin Electric Power Coop Chris Jones ....ND Dept. of Human Services Jennifer Wilson .....................Kirkwood Mall Mitch Kaelbaerer .........................TransTrash CHAMBER STAFF Brian Ritter ................................................................................................................. President Ross Frohlich .......................................................................................... Membership Director David Leingang............................................................................ Community Growth Director Mary Masters................................................................................. Office Support Professional Ryan Parsons........................................................................................................Vice President Shay Peterson .................................................................. Membership Engagement Director Rebecca Rattei................................................................................ Communications Specialist Elliot Rust................................................................................................Chief Financial Officer Cathryn Sprynczynatyk Anderson ........................ Communications Specialist/ LBM Director AnneMarie Hansen ................................................................................... Marketing & Events


Restructure Process: Support of our Local Entrepreneurs State of the Cities Leadership Bismarck-Mandan Class of 2019

CHAMBER EVENTS State of the Cities Chamber Holiday Mixer Chamber Annual Dinner

14 15 17 20 21 22


President’s Corner



Cover Story 4 Member Profile 10 Ask-A-Pro 32 Chamber Perks 34 Chamber Ribbon Cuttings 38 1640 Burnt Boat Drive, Bismarck, ND 58503 701.223.5660 • CONTACT INFORMATION Content: The Chamber - 701.223.5660

Advertising: David Leingang

MISSION STATEMENT: Leaders for prosperity. Advocates for business.

BEST of the BEST

Edgewood has been chosen Best of the Best for 2018 in two categories:

Best Retirement Community & Best Assisted Living We are proud to have this honor 6 years in a row! T H A N K Y O U to our residents, family members and staff for voting and for choosing Edgewood. Come see for yourself how Edgewood is Redefining Senior Living!


Edgewood Village - 3124 Colorado Lane, Bismarck (701) 751-5300 Edgewood Dominion - 3406 Dominion Street, Bismarck (701) 258-7489 Edgewood Mandan - 2801 39th Avenue SE, Mandan (701) 663-5664

Independent Living, Assisted Living & Memory Care 2 | Chamber Connection

President’s Corner


hether it’s the leaves turning color, the climate becoming cooler or the coffee becoming pumpkin-flavored, Fall brings with it lots of changes. It also signals that we’re getting closer to the 2019 Legislative Session. For guidance during the upcoming Legislative Session, we turn to the Chamber’s Mission Statement that reads, “Leaders for prosperity. Advocates for business.” In order to be that leader and advocate for our business community, specifically at the Capitol, we have developed the Chamber’s 2019 Legislative Agenda. That Agenda is wide-ranging to match the needs of our members, but at the top are two key priorities: 1) advocating for legislation that would allow communities the ability to implement a street utility tax for use in the funding of infrastructure maintenance & development and 2) supporting legislation that would provide our region’s employers & workforce improved access to quality, affordable health services and resources. In addition to information on the Chamber’s 2019 Legislative Agenda, this month’s edition of the Connection features profiles of several professional women here in Bismarck-Mandan. The Chamber recently partnered with others in the community to host the first meeting of CORE Women Bismarck-Mandan; a quarterly meeting of professional women looking to connect and foster new ideas. This event perfectly matches our goal of developing new leaders and the profiles you’ll see this month are just a few examples of those incredible women that we’re privileged to have as part of our business community. And finally, an update on where we’re at with the proposed restructure of the Chamber and BMDA. Last month, the memberships of both organizations voted overwhelmingly to approve a merger that results in the creation of the Bismarck Mandan Chamber EDC. We are now working on the merger’s logistics such as office space, website development and more, but please note that until the end of the year each organization will continue to operate ‘as is.’ On January 1, 2019 though, we will begin operations as the Bismarck Mandan Chamber EDC! I want to personally thank you all for the support that you’ve shown me, my team and our leadership throughout this process. It’s not been easy and there are still challenges ahead of us, but we are incredibly excited for what the future holds.

- Brian Ritter President @bismanchamber

Chamber Connection | 3



From small business owners to the C-suites, women are successful in business across Bismarck-Mandan. Chamber Connection is profiling four businesswomen across four different sectors: energy, healthcare, finances, and restaurant and retail.

What motivates you? I get up and work out five days a week at Big Muddy Crossfit. It relieves stress, gets your day going. When I come to Fireflour, the customers motivates me, the loyal customers coming back. Seeing them happy when they are dining. It makes me want to get up every day and continue with the business. We have an awesome staff here too, which is like family. That makes me excited to come here. What’s the biggest risk you’ve ever taken? I would definitely say opening up Fireflour. With Fireflour we knew what we wanted to do, but we were financially scraping the barrel just to open this place. We didn’t really have help financially, but we were just determined and had this vision to be successful. What is your proudest accomplishment? It’s an amazing accomplishment to have successfully opened our restaurants Fireflour and Anima Cucina. It’s also a good feeling to know we employ 40 people.

KENDRA HOWARD Owner Fireflour Pizza and Anima Cucina Why did you choose this business? We love food. We love cooking. In San Francisco in our free time, (my husband and I) would go out to new restaurants to try new food. We decided that when we moved back to Bismarck we wanted to have a career together. We came up with Neapolitan pizza because who doesn’t love pizza? We developed our own dough recipe at home, made recipes, and sourced ingredients. We went to a training session in Colorado where they made the mobile wood fire ovens. We decided to test it out through mobile before jumping into the brick and mortar.

4 | Chamber Connection

What would you say to other women looking to pursue a career in your field? Make sure they are passionate about food and serving people. If you’re not happy about that, I don’t think it’s worth pursuing. Find your niche. (Find) what drives you. Make it something that’s not in your community; make it something different to set you apart. What’s the biggest risk you’ve ever taken? When I wanted to change industries and change where I was working. In order to change industries, I took a lesser position — a position that I wasn’t sure where it would take me. Because I took that risk, it brought me to MDU Resources, which is exactly where I was meant to be. Taking a step back to move forward is a scary risk. It’s a risk that a lot of people don’t want to do. Anything of which you’re particularly proud? We have been a company since 1924. I am incredibly proud to be the first Chief Information Officer the company has ever had. (I am also proud) to be a woman in a leadership role in a career field that has been dominated by men and in an industry that has been dominated by men. I have an employer who is so supportive of me and has allowed me to be the first CIO. Sometimes I feel like I am ploughing the trail rather than following the trail.

PEGGY LINK Vice President and CIO MDU Resources Group

Tell us about your career path. I didn’t think I was going to go into technology. Early in my career I had the opportunity to manage a team of technology professionals. I was just fascinated and hooked. Technology kind of chose me.

What would you say to other women looking to pursue a career in your field? We need more women. Encourage your daughters, your granddaughters, your friends to be part of the (Science, Technology, Engineering, and Math) programs. We need more women in technology. I don’t expect the path to be easy or clear, but it is really rewarding. Look for people to mentor you to inspire you to be your counselors and cheerleaders.

Who have been your mentors? Growing up in western North Dakota — whether it was your family, your team or your coaches, everybody was willing to mentor you and help you be better. I have found that in my professional career as well. People are willing to be your cheerleaders or mentors if you ask them. What are some of your milestones? The very first milestone was that first project. Someone gave me that first project to run and had that confidence in me. The first time someone who worked for me received an award for what they had done. That was an incredibly proud moment.

Chamber Connection | 5


Chad Johnson Bismarck Market President

Richard Keller Vice President-Business Lending

ANGELIA SVIHOVEC Vice President of Regional Services and State Advocacy CHI St. Alexius Health

Ian MacDonald Cash Management Specialist

Lindsay Kinnischtzke Loan Assistant

Proven Leaders in Business Banking When it’s time to turn your dreams into reality, First Western Bank & Trust is here to help. We’re a locally-owned bank, trusted for more than 50 years. In Bismarck, see our proven business banking team of Chad Johnson, Richard Keller, Ian MacDonald and Lindsay Kinnischtzke. Here, you’ll find western North Dakota’s best in local full service banking with the financial products for your needs.

Member FDIC

324 Third Street North, Suite 3, Bismarck 6 | Chamber Connection

Tell us about your career path. I was really one of the fortunate ones. I knew early in my life what I wanted to be when I grew up. When I was a junior in high school, I lost my grandfather who was a family practice physician. I really admired him and his skills and the way he interacted with people. I loved his passion for healthcare, but my strengths were not clinical. I was business-minded. What are some of your milestones? Each step of the career path for me has been a milestone. That first position leading an organization (at age 23) was a great honor and taught me a lot. I went from a very small organization to a very large hospital, and that was a great experience. Early on that really taught me what I wanted in my professional career in terms of connecting with people. What’s the biggest risk you’ve ever taken? I’m such a calculated person that I don’t see myself as a risk taker. I see myself more as a decision maker. Taking risks seems almost irresponsible in a way, but no risk no reward. Leaving a position after 15 years with a very, solid, successful organization … coming to Bismarck to take on this VP role was very risky. But I really believe this is where I am supposed to be. Is it risk or is it having faith in the journey? I’m not sure. What would you say to other women looking to pursue a career in your field? I would say the challenges are tremendous in healthcare today, but the opportunity to make a difference is greater than it has ever been. If you are willing to invest your time and talent selflessly into creating a better tomorrow, healthcare is great place to be. What’s the biggest risk you’ve ever taken? Leaving a job I truly loved with Blue Cross Blue Shield of North Dakota and starting my own agency. That was probably the biggest risk for myself and my family. Starting a small business can be challenging. Without the support and encouragement from family, friends and colleagues, I wouldn’t be where I am today. That was the biggest risk I’ve taken personally and professionally, and I look forward to seeing it grow. What would you say to other women looking to pursue a career in your field? It’s not easy. However, if you have the courage to fail forward, it’s so, so rewarding to be in this industry and to be improving the lives of everybody that you touch. You provide people with options.

HEATHER FRIED CEO Fried Financial Services Tell us about your career path. Nobody grows up wanting to be an insurance agent that I know of. However, I started a little over 19 years ago with Blue Cross Blue Shield of North Dakota. I continued and grew and became much more knowledgeable in the industry, and then I was recruited by State Farm about four years ago to take over an agency in Mandan. It’s not a sexy job, but it really serves a purpose. When people are suffering from a death in the family or an illness and they don’t have a paycheck… what we do is so, so important. It’s very morbid, but it’s very rewarding in the same breath. Bad things happen to good people, and they don’t have to focus on the financial side of it. With our help, they can focus on healing, they can focus on grieving, rather than financial stresses that can come with it. What motivates you? Being better than I was yesterday. Having courage over comfort. Helping people is a big motivator, the customers I serve, the team I work with and the community I live in.

In the insurance field and the financial field in general, the female population in this industry has grown exponentially. We have the drive and compassion for people to have the success that we do. I met a woman last week that was one of the first female State Farm agents. It was very impressive, it was a little over 30 years ago. Over 30 years as an agent, and she was one of the first. We are making great headway in our industry, and I look forward to seeing us grow and succeed as an industry.


> HOSTED PBX OFFERS A BETTER WAY TO MANAGE CALLS + Uninterrupted Communication + Take Your Calls Anywhere + Cost Savings + You Use It, We Manage It + Web-Portal Control + Cloud Backups


Chamber Connection | 7



Bismarck-Mandan has a unique advantage among North Dakota communities as the home of the North Dakota State Capitol. The Bismarck-Mandan Chamber works to capitalize on its location in the capital city and works to be influential at local, state and federal levels. Planning for the 2019 North Dakota Legislative Assembly began in December 2017. The Chamber brought together the Government Affairs committee, Local Issues committee, Chamber Board of Directors, legislators and others to identify legislative priorities. Infrastructure, workforce, behavioral health, and healthcare were the four areas of focus.


Priority Classification


The Chamber will advocate for legislation that would allow communities the ability to implement a tax/street utility fee for use in the funding of infrastructure maintenance and development.


Support legislation that would provide our region’s employers and workforce improved access to quality, affordable behavioral health services and resources.



Advocate for maintaining the funding of the North Dakota State Water Commission through the Resources Trust Fund, including Oil Extraction Tax levels, to ensure adequate water infrastructure in the Bismarck-Mandan region.

The Chamber supports the creation of alternative transportation options that encourages development in the Bismarck-Mandan region.


Support the following initiatives that address workforce shortages in high-demand field: •

Increase capacity to produce additional opportunities for internships and hands-on experience to positively affect both career readiness and workforce gaps.

Sustain and enhance workforce readiness programming provided through the North Dakota Department of Commerce, area colleges/universities and other organizations to increase the opportunity for outreach and education of in-demand careers.


Support efforts to sustain Medicaid Expansion to ensure access to services and to mitigate increased expense to businesses.


Support economic development programs and incentives that enhance the ability of North Dakota and Bismarck-Mandan to be competitive in the attraction and retention of talent and enterprise.

8 | Chamber Connection



A: “I think I would put No. 1 as behavioral health, at least that’s No. 1 to me. I think No. 2 would probably be the budget. When I say the budget, I think having gone through the boom and then the bust, we are now looking at a budget that will be more normal going forward. No. 3 in my list of priorities I think would be state employee compensation. They didn’t get a raise last time, and I have some real concerns about employee morale.” SEN. DWIGHT COOK, DISTRICT 34

A: “The legacy fund earnings, principal and interest, protecting that or funding a good purpose for that money — that’s going to be a big issue I think. I would say that infrastructure funding is going to be a very big issue that’s going to be discussed. And I would say oil tax revenue shared between MHA Nation and the state will be a big issue.” SEN. DIANE LARSON, DISTRICT 30

A: “One of them is obviously budget. That’s a big thing every single session. That even comes down to the end is working on the right ways to spend the budget. I would think this particular sessions we would spend some time talking about the plan that was rolled out earlier that Sen. Rich Wardner called the “Prairie Dog” legislation that would give more infrastructure funding to the Bismarck area as well as throughout the state. That is a topic that I think would probably take up a lot of time from the beginning to the middle to the end of the session.


A: “I think the top three will be addressing the workforce needs that we have in this state. It has become an even more dire situation that we find more workforce. I think what we do with the legacy fund will be one of the other top priorities. And I think another one will be addressing infrastructure needs in North Dakota.

1. “The workforce topic has been a big issue for several years now. We have a huge desire to bring in new people. It’s going to be a combination, I think, of working with the legislature, working with the private sector to help fill those workforce needs, and I think it’s going to take a lot of work and a lot of discussion. 2. “As far as the legacy fund, there is going to be a lot of debate on what to do with the earnings of the legacy fund and how to invest it back into the state of North Dakota. What we invest it in is going to be up for debate, but I think that is going to be one of the hot topics. 3. “I’m part of that infrastructure bill that we rolled out in July. We have tens of billions of dollars of infrastructure needs over the next 10-20 years. That needs to be addressed. I think that is going to be one of the very top priorities for the legislature. It is our desire that we get the infrastructure bill passed through the legislature in the first half of the session, because the need is so great.”

“The second thing is behavioral health issues. Behavioral health includes both mental health and addiction. The opioid crisis and all of those things I think we will certainly be talking about a lot of mental health issues. To be able to get more providers, I would guess we will be talking about reciprocity issues with other states. I think we will also be talking about trying to reduce the prison population and all of those thing trying to reduce behavioral health issues. “Workforce shortage does involve more than just behavioral health. I think that sounds like another one we will spend some time on. I think again that will be reciprocity issues. We have heard over and over again that people move into start for one spouse, and then the other spouse can’t have their licensure accepted here.” Chamber Connection | 9





Dr. Duckwitz, Dr. Malaktaris and Dr. Maier and their knowledgeable staff are committed to making every visit a comfortable experience.

MEMBER PROFILE Featuring Dr. Michael Maier Q: Tell us about yourself and your role within the organization. A: I grew up in Bismarck, attending Century High and took an advanced placement biology class. Part of the requirement for this class was to job shadow health care professionals. I had the opportunity to job shadow an orthopedist, otolaryngologist, neurosurgeon, oral and maxillofacial surgeon and a general dentist. Dentistry separated itself from these other professions as it was the only one where a patient and their doctor had developed a unique personal relationship. When I witnessed these interactions, I knew this was the profession I desired to pursue. After graduating from high school, I received a bachelors degree in biology with a minor in chemistry from the University of North Dakota. Continuing my education, I attended the University of Minnesota’s School of Dentistry, receiving my Doctorate of Dental Surgery degree. Following dental school, I was excited to move back to my hometown of Bismarck. Being in North Dakota allows me to pursue the thing most - spending time with my wife (Lacey) and kids (Braden and Brielle.) 10 | Chamber Connection

DENTAL ASSOCIATES, INC. I’m fortunate to be able to raise my family in the same environment where my own life was cultivated. Additionally, I enjoy outdoor activities including grilling, triathlons, snow and water skiing.

I have been practicing dentistry in Mandan since 2011 and became a managing partner of Dental Associates in 2012. Each of the partners at Dental Associates has fallen into different management roles. Dr. Malaktaris has been practicing dentistry for over 40 year and has been a great mentor. Dr. Duckwitz tends to do more with the financial side of Dental Associates. That leave me as the IT/ technology guru. Q: Briefly tell us the history of Dental Associates, Inc. A: Dental Associates was started in 1973 by Dr. Don Moam and Dr. Thomas Lengowski. A year later, Dr. John Grunseth joined the practice. All three of the founding dentists have since retired and have been replaced by Dr. Anthony Malaktaris, Dr. Nicole Duckwitz and myself, Dr. Michael Maier. The dentists may have changed at Dental Associates of Mandan but the commitment to quality dentistry and the community remains the same. Q: How has the growth of Bismarck-Mandan impacted Dental Associates, Inc.? A: When Western North Dakota was experiencing an oil boom, Dental Associates tended to see more emergency patients who worked in the oil field. With our ease of scheduling, we made every effort to get patients scheduled as quickly who are in pain. Because our practice has three dentists and five hygienists, we are able to treat patients in a timely manner and are also able to accommodate the growing communities of Mandan, Bismarck and surrounding areas. Q: What industry trends are taking place? A: Currently there is a major shift towards digital dentistry. We have been embracing these digital trends. Some of the top tier technology that Dental Associates offers includes chair side scanner and mill (better known as Same Day Crowns), 3D printer and lab scanner.

Q: Dental Associates, Inc. became a member in 1976, why do you continue to renew each year? A: The Bismarck-Mandan Chamber of Commerce advocates for small businesses in the Bismarck-Mandan area. It allows business owners to network and collaborate. Q: What should Chamber members know about Dental Associates, Inc. that may assist them? A: New patients are always welcome and we accept most major dental insurances. Our knowledgeable doctors and friendly staff make for a comfortable dental experience. We understand that the dental office is not everyone’s favorite place to visit; however our commitment is to make every visit a comfortable experience. We believe that patients and doctors form a partnership because we care not only for your dental health, but also for you as an individual.

The chair side scanner allows us to scan a patients mouth and fabricate a crown in a single appointment without the use of messy impression material. Patients that have been cursed with terrible gag reflexes really appreciate this new technology.

With the lab scanner and 3D printer, we are able to design dentures, night guards, surgical guides for dental implants and other appliances. Because of this technology, Dental Associates can fabricate these items in house. Patients can receive their appliances faster, thus speeding treatment time. Additionally, because the dentists are more intimately overlooking the fabrication of these appliances, the quality is exceptional. In other words, Dental Associates digital technology allows more control and better predictability with an expedited time frame over the design of dental appliances. Q: What does the future of Dental Associates, Inc. look like and the industry as a whole look like to you? A: Dental Associates strives to continue to be at the forefront of advances in dentistry. This is currently exemplified in our investments into digital dentistry. Similar to the progression of the cellular phone, digital dentistry is changing the way dentistry is practiced and Dental Associates is committed to change with it. Future technology and software for designing and manufacturing dental prosthetics will continue to evolve. Better software and materials will further reduce the among of time and number appointments required while increasing accuracy, aesthetics and speed.

Chamber Connection | 11


12 | Chamber Connection




Chamber Connection | 13







One of the core tenets of economic development is entrepreneurial development and both the BMDA and Chamber’s Strategic Plans identify the support of our community’s entrepreneurs as a priority.

The BMDA’s approach to entrepreneurial development has been to serve as a feeder rather than a leader meaning we support entrepreneurs in their efforts their businesses rather than dictate to them how they should do so. We do so by first supporting & sponsoring events that bring entrepreneurs together such as those organized by Start Bismarck or Mandan’s Economic Opportunity & Prosperity (EOP) Committee Business StartUp 101 in hopes those events will spur economic activity. If an entrepreneur has a specific need, perhaps finance or real estate related, that is when we’ll step in and actively assist. The Chamber’s approach has been to both supporting and encouraging has been broader. Most notably, the Chamber facilitates the Lemonade Day Program by which we attempt to encourage entrepreneurship in our community’s youth by setting up and operating their first business; a lemonade stand. That program has seen tremendous growth going from 360 participants in 2017 to 556 this year. Additionally, the Chamber uses it’s wider reach and multiple communication channels to promote those entrepreneurial members growing their businesses right here in Bismarck-Mandan.

However, there are still barriers to entrepreneurial development such as an unorganized resource network and a general lack of support in the community. As one organization, we believe that we can address those concerns better than we have in the past. More specifically, we aim to do that by the following: 1. Continue to support events that bring together our community’s entrepreneurs in hopes that will spur even more entrepreneurial activity. 2. Reduce the confusion of knowing where to seek entrepreneurial support by having one business community organization instead of two.

3. Utilize the larger, combined reach and means of communications of one organization to promote our community’s entrepreneurs. Update on the Restructure Process In a recent vote, both BMDA and Chamber Memberships voted overwhelmingly to approve the proposed merger. In addition, the Attorney General’s Office has approved the merger as well and it appears as though we are on our way to fulfilling all the legal requirements of the proposed merger. Finally, we continue working with KK BOLD to develop the restructured organization’s new logo and brand in support of the name “BismarckMandan Chamber EDC” which was approved by both Boards. If you ever have any questions, please do not hesitate to get a hold of me directly at or (701) 223-5660. You can also find previous editions of the BMDA / Chamber Restructure Series at



As a longtime customer, I appreciate how Starion always tries to do the right thing. They give individuals and businesses the chance to succeed and make the community better for everyone.

Dale Klein, M.D. Member FDIC

14 | Chamber Connection

Sanford Health, Family Medicine

Starion Bank Board Member since 2004


Join Mandan Mayor Tim Helbling and Bismarck Mayor Steve Bakken for the 2018 State of the Cities Address, Presented by MIDCO. On Tuesday, Nov. 6th at the Ramkota Hotel and Conference Center in Bismarck each Mayor will inform attendees on the challenges endured, and successes earned that Mandan and Bismarck have seen in the last year, as well as what they forecast for the future state of the cities.� Economic Development, Public Safety, Education, and Infrastructure are just some of the topics and more that our Mayors will dive into. Then, we will hear from the community as each Mayor is asked questions that have been submitted by the community during the Q&A session that will close out the event.

The cost to attend is $30 for Chamber members and $40 for general admission. However, this is a great event to share with colleagues and friends, so be sure to sign up and reserve a table. For information on the perks that come with a table sponsorship, or for general inquires for the event, please call David at 701-223-5660, email him at, or register online at

Mayor Tim Helbling

Mayor Steve Bakken

THANK YOU SPONSORS: Presenting Sponsor: Gold Sponsors:

Event: Sponsors: BASIN ELECTRIC POWER COOPERATIVE A Touchstone Energy Cooperative ÂŽ

Table Sponsors: American Bank Center, Bismarck State College, BNC National Bank, Dakota Community Bank & Trust, HDR Engineering, KX News, University of Mary, Wells Fargo Bank, Starion Bank, Northern Improvement, Bremer Bank, Capital Credit Union, Gate City Bank, Bismarck-Mandan Home Builders Assoc., First International Bank & Trust, North Dakota Guaranty & Title, Dakota Appraisals & Consulting, Ltd., Choice Financial, Bismarck Sign Co., Apex Engineering Group, Inc., Moore Engineering, Inc., United Tribes Technical College

Chamber Connection | 15





AG. COMMITTEE CELEBRATES HARVEST WITH ANNUAL MIXER Despite the winterish weather, in honor of the annual harvest The Chamber’s Agricultural Committee invited all Chamber members to Open Road Honda in Mandan to enjoy food, music, and prizes as we learned about our pivotal agricultural industry from the committee’s Ag. Awareness Guest speaker Dr. Greg Lardy.

Industry as well as some of the endeavors NDSU has ahead. Though the snow fell outside, symbolizing the end of this year’s hard work in the field, Dr. Lardy assured that the work was not done, and that this winter and fall could bring big things to North Dakota through the upcoming Legislative Session.

The Chamber’s Ag. Committee introduced the Ag. Awareness feature last year in an effort to continue education to Bismarck-Mandan on the important role agriculture has, not only in our region, but in our local community of Bismarck-Mandan.

Thank you to Open Road Honda for hosting this year’s mixer. We would not be able to enjoy such an occasion without the support from our many business sponsors, Advanced Business Methods, Farm and Ranch Guide, Farm Credit Services of Mandan, iHeart Media, MorGran-Sou Electric Cooperative Inc., Northern Pulse Growers Association, Starion Bank, and Wells Fargo Bank

Dr. Lardy, Interim NDSU Extension Director and VP of Ag Affairs, enlightened the crowd on the upcoming legislative session and how it may affect the Midwest Ag.

Dr. Lardy, Interim NDSU Extension Director and VP of Ag Affairs.

16 | Chamber Connection

LEADERSHIP BISMARCK-MANDAN: ORIENTATION DAY Leadership Bismarck-Mandan convened the 2018-2019 session with Orientation Day on Sept. 20. To prepare the class for field projects, a panel of BismarckMandan leaders educated the class on how to engage with local government. Panelists were Keith Hunke, Bismarck City Administrator; Kathleen Jones, Burleigh County Commission; Amber Larson, Mandan City Commission; Karl Lembke, Bismarck School Board; and Wayne Munson, Bismarck Park Board.


Leadership Bismarck-Mandan tours the calving barn at Northern Lights Dairy as part of Agriculture Day.

Chamber President Brian Ritter spoke to the class on “The State of BismarckMandan.” Ritter said the cities have had rapid growth since 2005 when Bismarck-Mandan became a 100,000 population community. That resulted in an explosion of retail because that is the threshold with BismarckMandan became a $1 billion economy. AGRICULTURE DAY Leadership Bismarck-Mandan kicked off the month of October with a tour of Agriculture sites around Morton and Burleigh counties. Busing was sponsored by Morton County Farmers Union.


Gold Sponsor: Program Sponsors: BASIN ELECTRIC POWER COOPERATIVE A Touchstone Energy Cooperative

Kenton and Andrew Holle welcomed the class to Northern Lights Dairy south of Mandan. The class observed a rotary milking operation, petted newborn calves in the calving barn, and toured the set-up of a dairy operation that milks cows three times a day at 6:00am, 2:00pm and 10:00pm. Ted Hoffman of Buffalo Commons hosted the class at his brewery for a series of talks. Dr. Sean Brotherson, NDSU Extension Family Science Specialist, spoke on mental health challenges in the farming and ranching community. State Sen. Tom Campbell and co-founder of Campbell Farms talked about “From the Farm to the Capital and Beyond.”

Orientation Co-Chairs:

Robin Thorstenson — Starion Bank Brenda Nagel — University of Mary Bonnie Dahl — University of Mary

Agriculture Day Co-Chairs:

Leslie Pearcy — KLJ Amy Hornbacher — CHI St. Alexius Health

Lunch/Busing Sponsors:

LBMAA (Orientation Day) Morton County Farmers Union (Agriculture Day Busing) CHI St. Alexius Health (Agriculture Day)

The day closed at Menoken Farm, run by the Natural Resources Conservation Service. Jay Fuhrer and Darrell Oswald educated the class on soil health principals in a high tunnel greenhouse.

Chamber Connection | 17





NEW CHAMBER EDC INVESTMENT SCHEDULE INCOMING If you’re a member of both the Chamber and BMDA, the transition to membership in the Chamber EDC will be seamless. At the time of your 2019 membership renewal (the later of the two, Chamber or BMDA) you will receive an invoice for an amount determined using your current membership information and the new investment schedule. Our priority in developing this new investment schedule was to ensure that your dues in 2019 would remain as consistent as possible while still enabling us to accomplish even more for our members. As such, your base investment will be determined using one of five streamlined membership categories.

18 | Chamber Connection

In addition to the new investment schedule, 2019 will also see the introduction of the Community Partnership option for Chamber EDC members. Becoming a Community Partner will enable your organization to become a key investor in the ongoing advocacy and economic development efforts of the Bismarck Mandan Chamber EDC. In recognition for that support, our Community Partners will receive additional engagement opportunities and promotional benefits. Look for additional information on the new investment schedule this December, including details on becoming a Community Partner and the accompanying benefits.


Let’s show the world what we can do together. Day by day. Project by project. Together we’re bridging what’s possible and moving the world forward.

Through many applications and many hours of deliberation, the Chamber’s Excellence in Business Committee has selected 18 students for this year’s Student Chamber program. Annually, the Excellence Committee accepts 18 juniors and seniors from public and private schools around the Bismarck-Mandan area. The program comprises of eight meetings in which students learn in depth details about our Bismarck-Mandan Community and their place in it. Throughout the seven month program, students are exposed to topics such as Career Readiness, Financial Literacy, Economic Development, and Law & Politics, to name a few. These topics will challenge the paradigms and understanding each junior and senior currently have. We are proud and excited to announce the 2018/2019 Student Chamber members: Abigail Fitzgerald, Abigail Schmidt, Dylan Beck, Emily Montgomery, Ethan Loeb, Faith Wahl, Grace Volk, Karter Schauer, Kathryn Schnaible, Lauren Peterson, Mayson Sheldon, Nevin Fetzer, Janelle Tare, Sidney Kautz, Sierra Schlenker, Than Rector, Victoria Wu, Wyatt Birst THANK YOU SPONSORS: Presenting Sponsors: Program Sponsors:

Building a Better World for All of Us Engineers | Architects | Planners | Scientists • 701.354.7121 Chamber Connection | 19






Date: Tuesday, November 6, 2018 Location: Ramkota Hotel & Conference Center 800 S. 3rd Street, Bismarck Time: 7:00AM - 9:00AM Admission: $30.00 for Chamber Members $40.00 for General Admission Presenting Sponsor: Join Mandan Mayor Tim Helbling and Bismarck Mayor Steve Bakken for the 2018 State of the Cities address on Tuesday, November 6th at the Ramkota Hotel and Conference Center. Participants will gain insight from both Mandan and Bismarck Mayors and will hear about successes and challenges that each city faced throughout 2018. Cost to attend is $30 with Chamber member discount, and $40 for general admission. Register online at

20 | Chamber Connection


Date: Thursday, November 8, 2018 Location: Prairie Sinus Ear and Allergy 3000 North 14 Street, 3rd Floor, Bismarck Time: 4:30PM - 6:30PM Admission: Free to Attend Mark your calendar for our November Membership Mixer! On Thursday, November 8th Prairie Sinus Ear and Allergy will be hosting our Chamber Membership Mixer at their location 3000 N 14th Street, 3rd Floor in Bismarck from 4:30pm to 6:30pm. This event is a great opportunity to network, enjoy delicious appetizers and refreshments prepared by the on site staff of St. Gabriel’s. It’s free to attend. RSVPs can be made online at or by emailing Ross at


Date: Tuesday, December 11, 2018 Location: Bismarck Event Center, Exhibit Hall 315 5th Street, Bismarck Time: 5:00PM - 8:00PM Admission: $5.00 plus Business Card Presenting CHRYSLER I DODGE I JEEP I RAM Sponsor: It’s getting cold out which means the Chamber’s Holiday Mixer is close. Reserve your booth today for the 2018 Holiday Mixer! Booths are available for you to showcase your business and services to over 1,500 individuals throughout our community. This festive holiday event is scheduled for Tuesday, December 11th at the Bismarck Event Center in the Exhibit Hall form 5:00pm – 8:00pm, and is open to the general public. There are many different sponsorship levels available for Chamber business members. If you’d like to register to attend or learn more about the opportunity to expose your business before, during and after the event contact the Chamber at 701-223-5660.



Tuesday, December 11 Bismarck Event Center - Exhibit Hall 5:00pm - 8:00pm SILVER SPONSOR:

NETWORKING SPONSOR: Dakota Carrier Network Midco BOOTH SPONSORS: Anytime Fitness Bain Agency BEK Communications Bismarck Cancer Center Bismarck CVB Bismarck Parks & Recreation Bismarck-Mandan HBA Capital Credit Union Coaches Choice Corporate & Athletic Apparel EAPC Architects Engineers Eide Bailly Gate City Bank

Gateway to Science Hometown Realty KFYR-TV Liberty Business System Marco Missouri River Pages NDAREC Northwest Tire Inc Prairie Public Broadcasting Starion Bank TeeHive - Move U Performance Apparel University of Mary

Reserve your sponsorship for the 2018 Holiday Mixer today! Booths are available for you to showcase your business and services to over 1,500 individuals throughout our community. Admission: $5.00 plus a Business Card

Chamber Connection | 21






Date: Thursday, January 24, 2019 Location: Bismarck Event Center, Hall B 315 5th Street, Bismarck Time: 5:00PM - 9:00PM Admission: $75.00 for Chamber Members $85.00 for General Admission Presenting Sponsors:


The Bismarck-Mandan Chamber of Commerce’s largest premier event is around the corner! On Thursday, January 24th at the Bismarck Event center, don’t miss the famous black-tie formal event with amazing entertainment and wonderful fellowship! This is a great way to celebrate the New Year with nearly 1,000 friends, and get a quick glimpse into what’s on the agenda for 2019. Formal invitations to follow, but it’s never too early to mark your calendar and plan your evening out with us! To reserve your table, email Shay at speterson@ or purchase tickets online at www. or contact the Chamber at 701-223-5660.

22 | Chamber Connection


Date: Tuesday, February 12, 2019 Location: Chamber of Commerce 1640 Burnt Boat Drive, Bismarck Time: 12:00PM - 1:00PM Admission: Free to Attend Are you interested in learning how to make the most out of your membership? Save the Date and join us on Tuesday, February 12th from 12:00 PM – 1:00 PM at the Bismarck-Mandan Chamber of Commerce. Chamber staff will explain our programs, benefits, committees, and other opportunities on how to maximize your membership. Whether you are a brand new member, a long-time member or just want to learn more about membership this is the event for you! Lunch will be provided. Please RSVP to insure a meal by either contacting the Chamber at 701-223-5660 or by emailing Ross Frohlich at

I’D LIKE TO FEEL CONFIDENT IN MY ORGANIZATION’S SECURITY Cybersecurity is an increasingly important part of business. You lock the door every night, but are you confident that your data is secure as well? Eide Bailly’s Virtual Information Security Officer (vISO) is a collection of cybersecurity services that provide the guidance and activities typically conducted by an internal information technology security leader. Our professionals can help you strengthen your defenses and take care of your cybersecurity, so you can focus on your business.

What inspires you, inspires us. 701.255.1091 |





BSC TO BECOME NORTH DAKOTA’S FIRST POLYTECHNIC INSTITUTION North Dakota’s State Board of Higher Education (SBHE) has given Bismarck State College (BSC) permission to pursue a new mission as a polytechnic institution that offers bachelor of applied science (BAS) degrees while maintaining the college’s current certificate, diploma, and associate degree offerings. As a four-year technical degree, a BAS is a building block to two-year technical degrees allowing graduates to advance in technical careers. BSC already coordinates with Dickinson State University, Minot State University and Valley City State University to offer a number of bachelor of arts and science degrees on the BSC campus. As a polytechnic institution, BSC will be able to offer additional highly affordable advanced degrees to students on campus and online, according to BSC President Dr. Larry C. Skogen. And affordability is one of the community college fundamentals that BSC will continue to be grounded in.

Business Checking Accounts Ask about

1,000 Free Monthly Transa ctions

“This change means we can be more nimble in support of business and industry, but we will always maintain the spirit of a community college – a spirit of accessibility and affordability that has benefitted students since 1939,” he says. Skogen and his leadership team have explored the potential of becoming a polytechnic institution over the past few years as industry requests for advanced training have increased. BSC currently has approval from the SBHE to offer three BAS degrees -- in Energy Management, Cybersecurity and Geomatics. “It’s the support of industry that has allowed us to stand up the BAS degrees currently in play,” Skogen notes. “We are grateful to them, and expect that need will remain even after our mission changes.” BSC began offering a BAS in Energy Management in 2007. To date, 474 students have graduated from the program. A BAS in Cybersecurity and Information Technology will launch in the fall of 2019 (pending Higher Learning Commission (HLC) approval) thanks to $1.85 million in support from industry. The third BAS, in Geomatics has not moved forward due to a lack of funding. Skogen notes that industry leaders have asked BSC to look into a BAS in Instrumentation & Control, and North Dakota University System Chancellor Mark Hagerott has directed BSC to develop BAS in Manufacturing over the next few years. Should BSC become a polytechnic institution, the process for offering BAS degrees will be significantly streamlined. BSC Vice President for Academic Affairs Dr. Dan Leingang, will lead the next steps for the college – applying to HLC for accreditation as a polytechnic institution. Leingang expects that application and review process to take approximately one year.

Call for more details (701) 250-3000 Member FDIC

24 | Chamber Connection

“Becoming a polytechnic institution strengthens North Dakota by creating educational opportunities that didn’t previously exist,” Leingang says. “We continue to be a great place to start and transfer on or earn a two-year degree. By adding highly advanced technical degrees, our students can grow in the technical roles booming across the state. This is a truly unique niche in higher ed.”


Sanford Children’s Therapies has moved to a new, more accessible location at 809 W Interstate Ave., Bismarck. The new 7,200 square foot facility is conveniently located adjacent to the Sanford Children’s North Clinic.

“This move is an exciting opportunity to have many of our children’s services in one hub in north Bismarck. Kids often have multiple appointments, the co-location of services will make the experience much more convenient for families,” said Judy Bahe, children’s therapies manager at Sanford Health. The new Sanford Children’s Therapies, located at 809 W Interstate Ave., Bismarck. “There will be ample parking for our patients, which will be particularly Sanford Children’s Therapies will provide pediatric convenient for those patients who are in wheelchairs. The new location will also give us much more room than occupational, physical and speech therapy to help children achieve their highest potential and activity our existing space.” levels.

NEED SPACE? Co-Locate With North Dakota’s Leading Data Center Provider DCN’s co-location services are the best in North Dakota. Period. 24/7 monitoring ensures your data and equipment are safe, secure, and protected. Our new data center addition is now open, and suites are available. • 99.999% Network Uptime

• State-of-the-Art Security

• Uninterruptible Power Supply

• Redundant HVAC Units

• 24/7 Customer Access

• And Much More!

Reserve your safe, secure, and protected space by calling DCN today!

Bismarck and Fargo 800-814-3333

Carrier Ethernet | Co-Location/Data Center | Cloud Computing | Dedicated Internet Access | Data Storage & Recovery

Chamber Connection | 25






Capital Credit Union and its employees recently pledged more than $22,000 to Missouri Slope Areawide United Way and United Way of Cass-Clay. Each year, Capital Credit Union hosts an internal United Way campaign, giving employees the opportunity to donate. This year, the credit union provided a match up to $10,000, which was met by the credit union’s employees, who pledged more than $12,000. “The effort put forth by our employees each year for our United Way campaign is a great example of how Capital Credit Union serves the people and organizations of our member communities,” says Capital Credit Union President and CEO, Deb Gallagher. “Thank you to our employees, as well as to United Way, for helping to make a positive difference.”


EAPC is pleased to announce that their marketing submission for “Special Events” category received the People’s Choice award at the recent Zweig Group Hot Firm + A/E Awards Conference in Dallas. For the past several years, EAPC staff have participated in internal fundraisers to help raise money for charitable causes around the region. Last October, the EAPC Marketing team put together “Pie in the Face” which raised over $3,000 for Unseen, an organization that helps nonprofits who are fighting human trafficking, caring for orphans, and ending cycles of poverty. “We are grateful to EAPC staff for participating in this important fundraiser and putting in the effort to make a difference,” said Lori Bakken, EAPC Marketing Director. “To be recognized by our peers in the A/E industry with the People’s Choice award is humbling and also motivating to our marketing team to continue creating fun ideas that inspire support for future causes.” EAPC also received a Marketing Excellence award in the “Internal Marketing” category for their new Intranet site. The objective of this project was to provide a significant upgrade from their existing site and become the primary hub to obtain EAPC information. The Marketing Excellence Awards recognize outstanding and effective marketing in the architecture, engineering, planning, and environmental consulting industry.

26 | Chamber Connection


Kupper Automotive and community partners raised $27,000 supporting the N.D. National Guard ERF

Kupper Automotive (Bismarck Motor Company and Kupper Chevrolet-Subaru) is proud to announce that its customers, fellow community members and area businesses raised $27,000 for the N.D. National Guard Emergency Relief Fund (ERF) - bringing the 13-year total to $150,000 donated on behalf of the dealership group. The real lure may have been the 1,000 free hot dogs and 1,000 free hamburgers, but depending on who you asked, others may have pulled in to enjoy the music of American Idol qualifier Brianna Helbling, peruse the over 180 classic and muscle cars and display or bid on over 130 silent auction items donated from businesses and individuals in the community. Whatever the reason, the people that stopped by Kupper Chevrolet Sept. 8, 2018, were committed to making an impact in the lives of others by voluntarily opening up their wallets and hearts to make a free-will donation. “It was a perfect day for our 13th annual event and we couldn’t have asked for a better turnout,” said Kupper. “The community support this event continues to receive year after year is remarkable and I am amazed. It’s our honor to host this event every year and we are thankful to the area businesses that jumped on board as sponsors this year, to all of those that donated for our silent auction, to the car show participants, the talented Brianna Helbling, and the community members that came together to make this another huge success, raising the most money to-date. We are already looking forward to making next year even bigger and better and giving back even more to the men and women of our armed forces.”

Citadel Apartments Bismarck, ND

Get a building that performs. 90% of a project’s success is determined in the first 10% of its timeline. Before building, and even before designing your new space, our in-house experts get to know you and think strategically to incorporate function, efficiency, and profitability. The result is a building that reflects your vision and performs better for you. At Consolidated Construction, we’re Building Performance.



1.800.642.6774 Chamber Connection | 27






The North Dakota State Library awarded the Bismarck Veterans Memorial Public Library the 2018 North Dakota Star Library Award for going above and beyond with the service they provide to their community. Bismarck Veterans Memorial Public Library was compared to other libraries in North Dakota with similar operating expenditures and population. They ranked in the top three libraries of their category. The awards were given based on circulation of collection, hours open to the public, program attendance, combined computer and Wi-Fi usage, and the percentage of North Dakota Library Coordinating Council Standards for Public Libraries met.


Bismarck Parks and Recreation District (BPRD) joins the ranks of elite park and recreation agencies across the country by earning accreditation through the Commission for Accreditation of Park and Recreation Agencies (CAPRA) and the National Recreation and Park Association (NRPA). This distinguished accomplishment was awarded during the 2018 NRPA Annual Conference in Indianapolis, Indiana. CAPRA accreditation is the only national accreditation for park and recreation agencies and is a measure of an agency’s overall quality of operation, management and service to the community. This mark of distinction indicates that an agency has met rigorous standards related to the management and administration of lands, facilities, resources, programs, safety and services. As part of the accreditation process, BPRD had to demonstrate compliance with 151 recognized standards and document all policies and procedures, all of which translate into higher quality service and operation to benefit the community. “There are over 12,000 park and recreation agencies in the country, and only 178 are accredited. Bismarck Parks and Recreation District is very proud of this distinction, and shares this honor with the citizens of Bismarck,” said Randy Bina, BPRD Executive Director. The process of accreditation is extensive, and involves a formal application, self-assessments, a site visit by a team of trained visitors that results in a written report, and a hearing with the commission to grant accreditation. Once accredited, the agency must uphold the standards by submitting an annual report and is reviewed again in five years. BPRD was first accredited in 2008 and was reaccredited in 2013. BPRD was the first and remains the only accredited park and recreation agency in North Dakota. BPRD Executive Director Randy Bina and Board of Park Commissioner President Brian Beattie accepted the reaccreditation honor on behalf of the district, staff and the Board of Park Commissioners

28 | Chamber Connection

TIME AND ALLY FINANCIAL HONOR BISMARCK DEALER The nomination of Jesse Peterson, president of Eide Chrysler Dodge Jeep Ram in Bismarck, North Dakota, for the 2019 TIME Dealer of the Year award was announced today by TIME.

Peterson is one of a select group of 51 dealer nominees from across the country who will be honored at the 102nd annual National Automobile Dealers Association (NADA) Show in San Francisco on January 25, 2019. The announcement of this year’s 50th annual award was made by Jorg Stratmann, publisher, TIME, and Doug Timmerman, president of Auto Finance for Ally Financial. The TIME Dealer of the Year award is one of the automobile industry’s most prestigious and highly coveted honors. Recipients are among the nation’s most successful auto dealers who also demonstrate a longstanding commitment to community service.

Peterson, 39, was chosen to represent the Automobile Dealers Association of North Dakota in the national competition – one of only 51 auto dealers nominated for the 50th annual award from more than 16,000 nationwide.

Dealers are nominated by the executives of state and metro dealer associations around the country. The award is sponsored by TIME in association with Ally Financial, and in cooperation with NADA. A panel of faculty members from the Tauber Institute for Global Operations at the University of Michigan will select one finalist from each of the four NADA regions and one national Dealer of the Year. Three finalists will receive an additional $5,000 for their favorite charities and the winner will receive an additional $10,000 to give to charity. Peterson was nominated for the TIME Dealer of the Year award by Matthew C. Larsgaard, president and CEO of the Automobile Dealers Association of North Dakota. He and his wife, Kristen, have two children.

Chamber Connection | 29






Cornerstone Bank is one of four banks honored by the American Bankers Association with an award recognizing the nation’s best bank marketing videos. The third annual ABA Bank Marketing Video Awards featured 400 entries from banks of all sizes nationwide.


“We are honored and proud,” said Cornerstone Bank Marketing Director Kristin Jaeger. “We put together a great team to work on this project and had a lot of fun capturing what makes Cornerstone Bank #NOTGENERIC.” Cornerstone Bank’s video— “#NOTGENERIC”—was a winner for the Best in Asset Category $500 Million - $1 Billion. The video was recognized for its focus on how banking with Cornerstone is no generic banking experience. A panel of bank marketing experts evaluated the production value, creativity and messaging of all entries. The top six videos for each asset category were then posted on ABABankMarketing. com for public voting, where tens of thousands of viewers helped determined the winners.

Luxe Beautique Salon of Bismarck recently made a donation of products to the Abused Adult Resource Center (AARC). “We are grateful for the gift from Lux Beautique,” said Diane Zainhofsky, AARC Executive Director. “These products will help the women in our shelters feel better about themselves, and that is important in the healing process for abuse victims.” Megan Bender, Luxe Beautique owner, said she said customers should know that when they purchase Klass Cosmetics, the proceeds go back into the community. Luxe Beautique carries all of the Klass Cosmetics line, she said.

30 | Chamber Connection





Ask a Pro with







120 W Thayer, Bismarck, ND 58501 701-799-7559

Q: WHAT ARE THE TRENDS IN HOMEOWNERSHIP IN BISMARCK/MANDAN? A: It seems that families are tending to

move more north in Bismarck right now. North Bismarck has been growing leaps and bounds in the last 10 plus years.

Ranch style homes seems to be becoming more popular, but buyers are still loving split levels with larger entry ways and main floor laundry. People are still looking for some of the older homes with character that have been updated. Updates, no matter the location, seem to win out every time!

As for Mandan, the Southeast and Northwest have a lot of new build as well. In either Bismarck or Mandan, there is a wonderful inventory of homes! Call your favorite Realtor today for a private showing!


2603 E Broadway Ave, Bismarck, ND 58501 701-323-5222

Q: WHAT SHOULD EMPLOYERS DO IF THEY SUSPECT AN EMPLOYEE IS UNDER THE INFLUENCE OF DRUGS OR ALCOHOL AT WORK? A: Identifying potential drug or alcohol use by an employee in the workplace is like putting together pieces of a puzzle. There are many factors to consider, including signs and symptoms of use, attendance, work performance and many other additional details. Unfortunately, not all of the pieces come together at the same time. Documentation on the employee’s behavior is critical. It is also vital for the supervisor to be trained to: • Identify signs and symptoms of use • Take action at the testing facility


500 N 8th Street, Bismarck, ND 58501 701-222-6100


at a higher risk for lung cancer. Paying attention to warning signs of lung cancer can positively affect the outcome of treatment if you develop cancer. Signs and symptoms of lung cancer may include: • Lasting cough or hoarseness (most common) • Coughing up blood

• Breathing difficulties that become progressively worse • Unintentional weight loss and extreme fatigue

• Recurring infections like bronchitis or • Help the employee get the necessary pneumonia assistance Sanford OccMed now offers Reasonable Suspicion Training online for your convenience. For more information, please call (888) 600-2378.

If you have a history of smoking or other factors that put you at higher risk for lung cancer, it is important to participate in lung screening. The United States Preventative Services Task Force now recommends annual screening CT Scan for people 55-80 years old who have a 30-pack-year smoking history, or who have quit within the last 15 years. It is important to talk to your medical provider if you have concerns. If caught at an early stage, lung cancer is often treatable and curable.

32 | Chamber Connection

Ask a Pro with







Bismarck • Mandan, ND 58554 701-751-7060


1. Plan ahead. Hurricane season runs from June – November, peaking in October/September. If you have your heart set on doing a cruise maybe look at a different season or be lax with your itinerary on board. Cruising during hurricane season can lead to changing of ports and destinations due to weather. Which can ultimately change plans you made at your stops.

2. Be fluid with your plans. Unfortunately travel plans can change at the drop of a hat. If a natural disaster is heading your way do you best to get out of the way. Airlines usually issue waivers for flights during a natural disaster but that also is based availability. It’s often best to get your travel agents advice and get ahead of the storm.


212 E. Main Ave, Bismarck, ND 58501 701-595-0159

Q: WHAT SOFTWARE SHOULD I USE TO EDIT VIDEOS? A: It depends on how technical you

need (or want) to get. If you are looking for something that’s quick and easy to learn, I would recommend iMovie or Video Editor. Those two are good starting points for figuring out how to edit videos.

A step up from there would be Adobe Premiere Rush. It is very new and was just released in October. This platform offers more manual graphics and editing options than iMovie or Video Editor, like color editing. Currently Adobe Premiere Rush is available for iOS, Mac, and Windows with an Android release soon to come.

For an intermediate option, I would say Adobe Premiere Elements is best. It has a lot more manual features and can handle videos that need graphics, animation, and effects.

Now, if you’re looking to go pro, Adobe Premiere Pro CC or Final Cut Pro is your best bet. We’re very biased toward 3. Purchase travel protection for your Adobe Premiere Pro at D&N for it’s trip. You have invested money on your vacation, and you should insure “dynamic linking” capability. it. If your plans get cancelled you will If you’re brand new to editing, slowly be grateful you purchased it! work your way up the ladder. As a selftaught editor, I know it can be a steep 4. Don’t let weather scare you from learning curve. Just remember: editing traveling! We book trips months in advance, and we have no idea what isn’t as complicated as it looks. There’s a the weather could hold. Many times good chance you won’t need to use half your software’s features on the majority our clients trips go uninterrupted, of videos you edit. and perfect. But it is good to be knowledgable, and safe!


1003 Gateway Ave, Bismarck, ND 58503 701-250-0728

Q: WHAT IS A BRAND, AND WHY IS IT SO IMPORTANT? A: Many hold the common misperception that a company logo is the same as a brand. In actuality, a brand is more than a logo, encompassing the public perception of a product, service or organization. A company’s reputation, voice, employees, physical building, and customer experience all play important roles in brand perception.

A logo is a visual component of brand identity. A well-designed logo has the ability to reflect the brand’s personality, evoking its motivation, strengths and values. A good logo is a result of a brand, not the foundation for the brand.

When considering a rebrand, reflect on your company’s purpose and the values that drive it. Consider your strengths, weaknesses, and points of difference from similar companies. Reflect on how you can amplify your unique characteristics to capture more attention from your core audience. This holistic approach will help you deliver an authentic brand experience and, in turn, craft a visual brand identity that accurately reflects your story.

Chamber Connection | 33



CHAMBER Perks Oaktree Realtors Welcomes New Realtors

Oaktree REALTORS® recently welcomed Krissy Gerhardt and Shanda Morgan to their team! Krissy Gerhardt Gerhardt is a Bismarck native and has been in the healthcare industry for 18 years. She is very excited to add REALTOR® to her credentials! She is familiar with the Bismarck/Mandan and surrounding areas. Her passion in life is to help others & she looks forward to making dreams a reality and building lifelong Shanda Morgan friendships along the way! Morgan is a native of the Bismarck area and has been involved with the rodeo community her entire life. She is a University of Wyoming graduate with a BS in Ag Business & Applied Economics & Communications. She is a founding member of Bismarck/Mandan YP and has over 17 Years of Sales & Marketing experience.



Sanford Health Welcomes Emergency Medicine Physicians David Gayton, MD, emergency

medicine, recently joined Sanford State Street Clinic. The board certified physician has worked in the Bismarck community as an emergency medicine physician for the past 22 years and will now be David Gayton, MD providing walk-in care within the Sanford State Street Clinic. Dr. Gayton graduated from the University of North Dakota School of Medicine in Grand Forks and completed his residency at the University of Illinois School of Medicine at Andrew Swenson, MD St. Francis Medical Center in Peoria, Ill. Andrew Swenson, MD, emergency medicine, is the newest emergency medicine physician at Sanford Emergency & Trauma Center in Bismarck. Dr. Swenson graduated from the University of North Dakota in Grand Forks and completed his residency at Grand Rapids Medical Education Partners in Grand rapids, Mich.

Doosan Bobcat North America, has announced his retirement Rich Goldsbury after 10 years leading the organization. Goldsbury’s last day with the company will be November 30. Scott Park, president and CEO of Doosan Bobcat, will serve as interim president of Doosan Bobcat North America until a new leadership structure is established. Goldsbury was appointed to the role of president in 2008 to help oversee Bobcat Company’s transition from Ingersoll Rand to Doosan. He played a critical role in leading the company through the Great Recession, and then spearheading the advancement and modernization of the company’s facilities, technologies and workforce, through the design and construction of the Acceleration Center in Bismarck; the renovation of company headquarters in West Fargo; improvements to the Gwinner manufacturing facility; and the introduction of new ways of collaborating within the organization.

Great Plains Food Bank elects officers for Board of Directors Shiloh Christian The Great Plains Food Bank has elected officers School Welcomes New for its 12-member board of directors. Former North Head of School Dakota state legislatorNancy Johnson has been

Todd Benson has been hired by Shiloh Christian School as their new Head of School. Todd Sisk Joins Clearwater Communications has been involved in Christian Todd Benson Clearwater Communications has hired Mason Sisk education for over 19 years as as a communications specialist. He will assist with a teacher and administrator government affairs, public relations, social media, and in Indiana, Wisconsin, Minnesota and now North website management. Dakota. His goals are two-fold; a strong emphasis on Sisk is a native of Bismarck and received a teaching and modeling the foundational principles of bachelor’s degree in communication from the the Christian faith, and furthering the development of University of North Dakota. Previously, he worked as academic and activity opportunities for the students at marketing coordinator for the North Dakota Safety SCS. Council.

34 | Chamber Connection

President of Doosan Bobcat North America Announces Retirement Rich Goldsbury, president of

elected to serve as board chair while Zack Dawson (Dawson Insurance) was elected chair-elect, Diane Nelson(Business Banking Bremer Bank) was named secretary and Marti Sunderlin (Hornbacher’s Foods) will continue to serve as treasurer. Additionally, the Great Plains Food Bank welcomes Jasper Schneider (National Information Solutions Cooperative) and Kathleen Wrigley(Shiloh Christian School) as new members of its board of directors. KLJ Hires Anderson and Wolf KLJ, an engineering firm,

is proud to announce that Jennifer Anderson and Jenna Wolf have joined their Bismarck office. Anderson, a marketing Casey Carson content writer, brings eight Jennifer Anderson years of public relations and communications experience. She earned her bachelor’s degree in communication from the University of Mary in Bismarck. Wolf, a paralegal, joins KLJ with six years of private Jon Dinius and government paralegal Jenna Wolf experience. She earned her associate degree of applied science and associate degree of arts from Bismarck State College.

CHI St. Alexius Welcomes Norman Alan S. Van Norman, MD, has joined CHI St. Alexius Health Neurosurgery Clinic. As a neurosurgeon, Dr. Van Norman specializes in the diagnosis and surgical treatment of diseases and conditions affecting the nervous system, which includes the brain, the spine and spinal cord, and the peripheral nerves. His professional interests include management of head and spinal trauma and treatment of degenerative spinal disorders. Dr. Van Norman received his medical degree from Mayo Medical School in Rochester, Minn. He completed his internship in surgery from Madigan Army Medical Center at Joint Base Lewis-McChord, Wash. and completed his residency in neurosurgery from University of California Irvine in Orange, Cal. Dr. Van Norman is a board certified diplomate of the American Board of Neurological Surgery. He is a member of the American Association of Neurological Surgeons, Congress of Neurological Surgeons, and a Fellow of the American College of Surgeons. Dr. Van Norman was also a Senior Registrar in neurosurgery at Addenbrooke’s Hospital at Cambridge University in Cambridge, England.

Thomas Celebrates 10 Years at Kramer Agency Congratulations to Michael

Thomas on his 10th anniversary with the Kramer Agency. Michael Thomas Mike started his insurance career in 2007 and has been with the Kramer Agency since 2008. He is an agent serving both personal and business customers in the Bismarck Mandan area.

Starion Bank Sanford Health Welcomes promotes in Bismarck- Interventional Radiologist Mandan Brent Herbel, MD, interventional radiology, Starion Bank has promoted

four individuals in BismarckMandan. Casey Carson has been promoted to operations specialist II. In the new position, Carson will provide internal and external customer support for commercial and retail deposit products and services, and perform quality control functions. Carson joined Starion in July 2017 as a loan operations specialist I. A graduate of Dickinson State University with a bachelor’s degree in business administration, he has more than a decade of customer service and transaction processing experience. Robin Thorstenson Jon Dinius has been promoted to credit analyst II. Dinius joined Starion in December 2015 as a credit analyst I. In his new role, Dinius will continue to focus on performing credit analysis, conducting annual reviews of agricultural credits and Seth Weber supporting the ag bankers. Dinius earned a bachelor’s degree in finance at Dickinson State University. Robin Thorstenson has been promoted to learning and organizational development, VP. In her new role, Thorstenson is responsible for the bank’s learning and organizational development functions and strategies, supporting Starion Bank’s commitment to being a learning organization. This includes overseeing the learning and development team, leading learning initiatives, coaching leaders and facilitating development initiatives. Thorstenson joined the bank August 2013 as a training coordinator and most recently served as talent and organizational development consultant, AVP. She earned an MBA from the University of St. Thomas and is a graduate of the Dakota School of Banking and Bismarck-Mandan Leadership program. Active in the community, she serves on the Leadership Bismarck-Mandan Steering Committee, the Dakota Media Access board of directors and the North Dakota Association for Talent Development’s leadership team. Seth Weber has been promoted to business banking representative. In this position, he provides business support to new and existing customers; offers administrative, sales and service support to business bankers; and works on special projects. Weber joined Starion in 2015 as a teller in Mandan. Most recently he has been serving as a universal banker III. Weber attended Minot State University and has several years of retail and customer service experience.

has joined Sanford Health in Bismarck. The North Dakota native brings 18 years of experience as an interventional radiologist in North Dakota, Brent Herbel, MD including 14 years in Bismarck. Dr. Herbel will work alongside Dr. Andrew Miller providing state-of-the-art imageguided diagnosis and therapy for a wide variety of conditions of the chest, abdomen and extremities. Dr. Herbel graduated from the University of North Dakota School of Medicine in Grand Forks and completed his residency in diagnostic radiology from Memorial Medical Center in Savannah, Ga. He is fellowship trained in vascular interventional radiology from the Medical College of Wisconsin in Milwaukee.

American Bank Center Promotes Senior Financial Expert In order to help banks,

especially those in rural communities, grow and better serve their customers, John Knecht American Bank Center offers bank-to-bank loans. To show its commitment to this service, American now has a full-time, dedicated financial expert to facilitate these loans. Jonn Knecht has been promoted to senior vice president of Correspondent Banking and brings more than 20 years of experience to this position. Knecht joined American in 2012 and has served as market president, regional president and senior vice president of business development. Knecht is responsible for correspondent bank lending and bank-wide sales training.

Cedric Theel Toyota Welcome Irey, Promote Hamlin Cullen Irey was recently

Cullen Irey

hired as a Sales and Leasing Consultant at Cedric Theel Toyota. Irey is a Bismarck native and graduate of Bismarck High School. Connor Hamlin has been promoted to Quick Lube Technician. He previously worked in the Cedric Theel Toyota Reconditioning Department. Hamlin is originally from Oklahoma and a 2014 graduate of Bismarck High School.

Conner Hamlin

Chamber Connection | 35

system failures to constantly improve their clients’ facility/building designs. Conversely, EngTech forensic



Sanford Health Welcomes Internal Medicine Physicians Amanda Blanchard, MD,

clientele benefit from these expert’s relevant technical and design experience when in the field on investigative



assignments. Detailed information is available on the EngTech website at

internal medicine, recently joined Sanford Clinic in Bismarck. As an internal Amanda Blanchard, MD medicine physician, she will focus on complex health issues, uncovering diagnosis and providing women’s health, diabetes, hypertension and preventative care. Dr. Blanchard received her medical degree from UND School of Medicine in Grand Anita Mehta, MD Forks and completed her internal medicine residency from Abbott Northwestern Hospital in Minneapolis. Anita Mehta, MD, internal medicine, recently joined Sanford Clinic in Bismarck. As an internal medicine physician, she will focus on preventative medicine and women’s health. Dr. Mehta received her medical degree from Rajarshi Chattrapati Shabu Maharai Hospital in India and completed her internal medicine residency from Cooper University Hospital in Camden, N.J.

Bismarck EngTech Firm Appoints new Sanford Health Welcomes Physician Principal/Co-Owner Assistant TrevorEngineers Huffaker,Architects Licensed Architect, ALA EngTech Nika Pierre-Louis, PA-C,

EngTech Engineers Forensic Experts, a leading▪ Architects ▪ Forensic Experts recently joined Sanford Medical provider of building design and Center in Bismarck and will Principal/Co-Owner forensic engineering services, primarily be working as a announces that it has appointed hospitalist for long-term care Trevor Huffaker, Licensed patients at Vibra Hospital of the Architect as Principal and Central Dakotas in Mandan. Co-Owner in its Bismarck office Nika Pierre-Louis Trevor Huffaker Pierre-Louis graduated from – effective October 1, 2018. Lee University in Cleveland, Huffaker was previously an Associate Principal and Tenn. and received her master’s degree from Architectural Department Manager at KPE Engineers Cleveland State University. Architects Forensic Experts in Omaha, Nebraska and Des Moines, Iowa. Huffaker earned his B.S. in Design # # #Eide Bailly Donates to AARC from the University of Nebraska at Lincoln and holds a In October, Katie Williams and Lisa Chaffee of Eide NCARB certificate. Bailly presented the Abused Adult Resource Center Huffaker brings building owners more than 20 with an award and check for $2,500 to honor them for years of architectural design expertise, including being named one of the Resourcefullness Award several recent K-12 public school successes such as Winner Runners-Up. The award honors non-profit a new elementary school in Mott-Regent, ND. Trevor organizations for creative revenue generation in is now responsible for leading EngTech architects, sustainability, creativity, implementation, impact and engineers and technical staff as they design new overall impression. buildings, improve existing facilities, and investigate building issues throughout North Dakota and nearby states.

NOVEMBER LIVE GOVERNMENT MEETINGS Televised on Government Access, cable channel 2 & 602 HD.

Broadcast on KDAK 102.5 FM radio. Streamed online at

Thurs, 1st

5:00 pm Burleigh County Commission 5:00 pm Bismarck Board of Adjustment

Mon, 5th

5:30 pm Mandan School Board

Tues, 6th

5:30 pm Mandan City Commission

Mon, 26th

5:15 pm Bismarck School Board 5:30 pm Mandan Planning Commission*

Thurs, 8th Mon, 12th

5:15 pm Bismarck School Board 5:30 pm Morton County Commission*

Tues, 27th

5:15 pm Bismarck City Commission 5:30 pm Morton County Commission*

5:30 pm Mandan Park Board

Wed, 28th

5:00 pm Bismarck Planning Commission

Tues, 13th

5:15 pm Bismarck City Commission

Thurs, 29th

3:30 pm Burleigh County Social Services 5:30 pm ITG (Political Subdivisions)

Wed, 14th 8:00 am 5:15 pm

Burleigh County Water Resource District Burleigh County Planning Commission

Thurs, 15th

5:15 pm Bismarck Park Board

Mon, 19th

5:00 pm Burleigh County Commission 5:30 pm Mandan School Board*

36 | Chamber Connection

Tues, 20th 1:00 pm Metropolitan Planning Organization Policy Board 5:30 pm Mandan City Commission

Meetings are replayed several times on the Government Access channel and are available for viewing online (Watch on Demand) at * Delayed Playback

Welcome new members

The Chamber of Commerce encourages all members to do business with each other. The following companies and organizations have recently made an important investment in their business by joining the Chamber. Please consider them for your professional and personal needs. To find a complete listing of Chamber members, view the Member Directory online at

Black Wall Media Bismarck, ND Ethan Mueller (701) 955-5802 Black Wall Media aims to work with developing & eager minds in order to continuously innovate our processes to create a unique and up-to-date product for your business. Go Beyond Social!

Grand Junction Grilled Subs- Mandan 4524 Memorial Highway Suite 108 Mandan, ND Colton Shoults (701) 595-7827 Grand Junction offers gourmet sub sandwiches grilled to perfection right before your eyes and fresh-cut fries that will have your taste buds celebrating!

Anytime Fitness North 4600 N 19th Street #501 Bismarck, ND Danie Benito (701) 751-0448 We help people get to a healthier place by: - Helping & holding our membership accountable - Offering a fun and friendly atmosphere - Eliminating the common issues that five the reason to give up

Dakota Timber Co. 3007 Morrison Ave Suite #4 Bismarck, ND Jack Hodorff (701) 715-6379 Dakota Timber Company is the region’s leading urban and reclaimed wood producer.

ND Country Fest PO Box 456 Bismarck, ND Luke Shafer North Dakota’s Country Music Festival located in New Salem, ND all right under ‘’Salem Sue’’ the Big Cow! Listen to yesterday/today’s country music artists and enjoy the festival experience. Sky Zone 5003 Ottawa Street Bismarck, ND Drazen Samardzic (701) 527-1641 Amusement park, recreation facility & coffee shop. Next to Nature 302 7th Ave NW Bismarck, ND Tiffany Ziniel (612) 655-0900 Commercial green cleaning company.

Desirae’s Makeup and Beauty Lounge 105 N 5th Street Bismarck, ND Desirae Earl (701) 751-2312 Makeup, Skincare, waxing, makeup lessons and Wedding, Prom and Special Events. University of Mary Dining Services 7500 University Dr. Bismarck, ND Daphne Martin Noga (701) 355-8299 Halberstadt’s ND 508 E Main Ave Bismarck, ND Travis Beauchene (701) 751-0191 A family run business specializing in everything from designer suits to casual wear. We pride ourselves in providing outstanding customer service and quality products with prices that cannot be beat.

Chamber Connection | 37

Ribbon Cuttings

Ribbon cuttings are conducted by a committee of Chamber volunteers called Ambassadors. Businesses qualify for a ribbon cutting if they open, move, and remodel, are under new ownership, change their name, or offer a new product or service. To schedule a ribbon cutting, please call Ross at 701-223-5660.



Kyle Hellman, Barb Burgum and Aubree Leiser, co-owners, at their new location at 920 E Front Ave Bismarckk. Phone: 701-751-2998. Member.

Raymond Morrell, Marine Corps League, at their new Marine House located at 2333 Business Loop, I-94 Mandan. Phone: 701-516-3539.



Tim York, President, at their new branch located at 1307 Grumman Lane in Bismarck. Phone: 833-200-5086. Member.

Darrell Mathews, Owner, at his new business located at 4401 Coleman Ave, Suite 108 in Bismarck. Phone: 701-258-3987. Member.

Remember someone special this holiday season with a gift that continues to give. All donations support an array of complimentary services to help patients through their cancer journeys.

Complimentary services include: Dietary Counseling • Lodging Assistance Support Groups • Physical Therapy • Massage Therapy Transportation Assistance • Emotional & Spiritual Counseling Provide help today at:|222-6100|500 N 8th St|Bismarck, ND 58501 38 | Chamber Connection


TURN YOUR PASSION INTO PROFITS. LET US DO THE REST. Count on Midco® Business Internet to keep you connected with flexible and reliable service. Whether you need connectivity for emails, e-commerce, in-store transactions or a custom network for multiple locations, Midco has a solution that works for you.

READY TO MIDCO? LET’S GO. • 1.800.888.1300 © 2018 Midcontinent Communications. All rights reserved.

Bismarck-Mandan ChamberConnection 1640 Burnt Boat Drive Bismarck, ND 58503

Upcoming Chamber Events STATE OF THE CITIES Date: Tuesday, November 6, 2018 • Time: 7:00am - 9:00am Location: Ramkota Hotel & Conference Center – 800 S. 3rd Street, Bismarck NOVEMBER MEMBERSHIP MIXER: PRAIRIE SEA Date: Thursday, November 8, 2018 • Time: 4:30pm - 6:30pm Location: Prairie Sinus Ear Allergy – 3000 N. 14 Street, 3rd Floor, Bismarck

Holiday Mixer

bismarck-mandan chamber of commerce


CHAMBER HOLIDAY MIXER Date: Tuesday, December 11, 2018 • Time: 5:00pm - 8:00pm Location: Bismarck Event Center, Exhibit Hall – 315 S 5th Street, Bismarck CHAMBER ANNUAL DINNER Date: Thursday, January 24, 2018 • Time: 5:00pm - 9:00pm Location: Bismarck Event Center, Hall B – 315 S 5th Street, Bismarck JANUARY MEMBERSHIP MIXER: BANK OF NORTH DAKOTA Date: Thursday, January 31, 2018 • Time: 4:30pm - 6:30pm Location: Bank of North Dakota – 1200 Memorial Hwy, Bismarck



Tuesday, December 11 Bismarck Event Center - Exhibit Hall 5:00pm - 8:00pm

Door Prizes • Refreshments Hors D’oeuvres • 50/50 Raffle Networking Opportunities RESERVE YOUR BOOTH SPACE TODAY CALL SHAY AT 701-223-5660

WHEN YOU WANT TOP-OF-THE-LINE To improve your bottom line. ADV-062

Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.