2024 Convention Program Oklahoma Senior Living Association
Program
OKLAHOMA SENIOR LIVING ASSOCIATION
Annual Convention & Trade Show
August 6th & 7th, 2024
LEADING THE WAY IN SENIOR LIVING
Since 1997
Oklahoma City Convention Center - Oklahoma City
T A B L E O F
S e s s i o n D e s c r i p t i o n s 10 4 16 24 20 40 46
W e l c o m e B o a r d C h a i r
A g e n d a A t A G l a n c e
C o n f e r e n c e I n f o r m a t i o n
K e y n o t e S p e a k e r
S p e a k e r I n f o r m a t i o n
T r a d e S h o w V e n d o r s
to the Oklahoma Senior Living Association Annual Conference!
Ladies and gentlemen, esteemed colleagues, and honored guests welcome to the most anticipated event of the year in senior living our annual conference! This year, we are thrilled to bring you an unforgettable experience inspired by the elegance, tradition, and excitement of the Kentucky Derby.
As we gather here over these two days, imagine the thrill of thundering hooves, the spectacle of colorful hats, and the spirit of friendly competition that defines the Derby. Just as the Derby celebrates speed, endurance, and grace, our conference celebrates the dedication, innovation, and compassion that define the senior living community in Oklahoma.
Throughout this conference, you will have the opportunity to engage in enriching discussions, gain valuable insights from industry leaders, and forge connections that will inspire and empower you in your vital work. Whether you are a seasoned professional or new to the field, there is something here for everyone a wealth of knowledge to be shared, friendships to be formed, and ideas to be ignited.
As we embark on this journey together, let us not only celebrate our achievements but also look to the future with optimism and determination. Together, we can continue to raise the standard of care, support, and quality of life for our seniors across Oklahoma.
On behalf of the Oklahoma Senior Living Association, I extend my warmest welcome to each and every one of you. May this conference be a testament to our collective commitment to excellence and a reminder of the incredible impact we have on the lives of those we serve
So, let the races begin! Here's to a conference filled with learning, inspiration, and the spirit of the Kentucky Derby. Thank you for being a part of this remarkable journey.
We are glad you are here!
Lori Morton, OK-SLA Board Chair
Support the OK-SLA PAC Fund: Oklahomans For Quality Senior Care.
Donate $25 and you will receive a ticket for a 10-Minute Chair Massage!
Stop by the Registration Desk on the 6th & 7th of August while at the convention for details.
Plus, learn how you can get more involved with OK-SLA’s Public Policy Committee.
CONVENTIONAGENDAATAGLANCE
TUESDAY, AUGUST 6, 2024
7:30 AM Attendee & Leadership Institute Registration Opens3rd Floor Registration Desk
8:30 AM Welcome and Grand Opening of Convention/ Leadership Institute Certification/Opening Keynote Speaker
Room 301 C/D
10:20 AM Education Sessions - Session 2
Room 301 C/D I Care a Lot—Panel Discussion and Review
Room 204 OTC Medications: A Dive into Risk, Benefits, &
Resident Management
Room 202 Car Fit: Safer Driving for Older Adults
Room 201 Leadership Institute InvitationOnly
11:30 AM Education Sessions - Session 3
Room 301 C/D OSDH Regulatory updates
Room 204 Partnering with Workforce & Job Corps
Room 203 Optimizing Value Based Care with GUIDE for Senior Living Operators
Room 202 Time to Tell Your Story… I Love Senior Living Room 201 Leadership Institute InvitationOnly
12:30 PM Lunch - Attendees & Leadership Institute
1:30 PM Education Sessions - Session 4
Room 301 C/D How Women Rise
Room 204 Psychoactives in Assisted Living: Updated Regulations & New Indications
Room 203 Employee Perks 2.0: How Company Stores Drive Retention Room 201 Leadership Institute InvitationOnly
5:00 PM “Millionaire’s Row at the Derby” Opening Reception
EXCEPTIONAL SENIOR LIVING
Our names may be new but the unwavering commitment to providing exceptional personalized care services for seniors in our local Oklahoma City area remains firmly intact.
The philosophy of our local senior living communities centers on establishing vibrant, affordable care that enables residents to lead fulfilling lives.
By
We
7:30 AM
8:30 AM
CONVENTIONAGENDAATAGLANCE
WEDNESDAY, AUGUST 7, 2024
Attendee &Leadership Institute Registration Opens3rd Floor Registration Desk
Education Sessions - Session 7
Room 301 C/D 2024 Legislative Updates & what to expect in 2025
Room 301 C/D Asking for a Friend...Administrator Edition
Room 204 Asking for a Friend...Nursing Edition
Room 203 Senior Living Activity Best Practices
Room 202 Starting from Scratch: Unlocking the Power of Special Diets
Room 201 Crisis Prevention Institute-Using a trauma informed model to improve de-escalation techniques during a crisis Part3
3:00 PM Tradeshow/Vendor Game Winner & Door Prizes/Best Booth Awards
3:30 PM Vendor Tear Down
3:30 PM Education Session - Session 11
Room 301 C/D State of the Industry
4:00 PM Closing Keynote: Building Relationships & Handling Difficult Situations
5:00 PM 2024 ANNUAL CONVENTION & TRADE SHOW ADJOURNS
CONVENTIONINFORMATION
Welcome to the 2024 OKALA Annual Convention & Trade Show,
REGISTRATION INFORMATION
Full Conference Pass fee includes ALL education sessions on August 6th & 7th, materials, events and meals- functions as outlined in the program, Invitation to “Millionaire’s Row” Opening Reception, Sponsored by the Integral Senior Living, admittance to the Trade Show, and entered into convention door prizes.
And We’re OFF! Leading the Way in Senior Living SOLD
Daily Registration fee includes Invitation to “Millionaire’s Row” Opening Reception, Sponsored by the Integral Senior Living, education sessions, materials, events and meal functions as outlined in the program ONLY for the Registration Day Purchased.
NAME BADGE REQUIREMENTS
Convention Attendees and Trade Show Vendors are required to wear their official name badges during the convention to access education sessions, events, meal functions and the tradeshow. Anyone without a proper badge will be asked to leave the event. Non-exhibiting vendors/suppliers are not permitted to attend; they are not permitted to be on the OKSLA Convention premises; leave promotional materials; and/or solicit attendees during the dates of the convention. If they choose to do so, Hallway & Trade Show Monitors will request them to either register or leave the premises. This will be strictly enforced.
Thank you to our Name Badge & Lanyard Sponsor: First Call
CODE OF CONDUCT
As an attendee participating in one of OKSLA’s Conventions/Seminars/Training Courses, OKSLA’s Board of Directors has established expectations that avoid the risk of unacceptable behavior at our educational offerings. Our board values integrity, honesty and fairness and strives to integrate these values into our teaching and business activities. To enable all participants to have the same opportunity for a healthy professional community/environment , OKSLA expects that everyone that attends an OKSLA sponsored event has an individual responsibility to act professionally and to treat other attendees in a respectful manner, regardless of their age, gender, ethnicity, race, disability, religion or sexual identity. AfullcopyofexpectationsISprovidedinyourConventioncheck-in packets.
CONVENTION SAFETY/INFECTION PROTOCOL
Any attendee, vendor and/or guest participating in one of OKSLA’s Conventions/Seminars/Training Courses in person, should recognize and acknowledge that there is a risk of contracting COVID-19/Flu infection. OKSLA requests that anyone that is experiencing flu-like symptoms or know that they have been exposed to someone that has tested positive for COVID-19 to stay at home and avoid the risk of infecting others. OKSLA can not prevent, nor are they responsible for such risk of infection to any person who chooses to attend an in-person Convention/Seminar/Training Course.
RECOMMENDED DRESS CODE
The appropriate dress for the convention is business casual. However, participants are encouraged to bring a light jacket or to dress in layers to accommodate varying room temperatures. Please remember that comfortable shoes will be helpful since you will be walking throughout the convention center and tradeshow.
SMOKING POLICY
Smoking is prohibited in ALL areas of the Oklahoma City Convention Center. Please smoke in designated areas only.
VIDEO TAPING & CELL PHONES
Video Recording of the educational sessions is prohibited. Violators may be asked to leave the session. Continued violations could result in expulsion of convention.
As a courtesy to our speakers, and those around you, please silence your cell phones.
If you must take a call, please leave the meeting room.
CONTINUING EDUCATION
This entire education offering has been Approved for Continuing Education for 12 total participant hours by NAB/NCERS Approval #20250805-41-A104908-IN.
SPECIAL ASSISTANCE
We are glad to assist you with any special needs (i.e., physical, dietary). Please identify yourself when registering or checking in if you have any special needs.
CONFERENCEINFORMATION
“Milionairre’s Row” Opening Reception
August 6, 2024 from 5:00 pm to 7:00 pm - Thank you to our Sponsor: INGTEGRAL SENIOR LIVING
Please join the OKSLA Board of Directors, Educational Events Committee and OKSLA Staff for a fun filled event in a “Kentucky Derby” themed style!. Whyshouldyouattend?:
It’s the Grand Opening of the Convention & Trade Show
You get to dress up like you are going to the Kentucky Derby!
All attendees will be entered into a drawing for a Door Prize worth over $250!
Mini-Hot Brown and Ham sandwiches, Benedictine Dip, , Annual Signature “Drink” with a take away glass & much more!
Bourbon Balls, Bourbon Pecan Pies Thank you to our Sponsors: HOMESTEAD & LONG TERM CARE SPECIALISTS
BEST BOOTH CONTEST
When it comes to booth decorating, our vendors always bring their game! And what a Fun Theme The Kentucky Derby will be for them. The Vendors have been planning for months and can not wait to take home some bragging rights and trophy! So, be sure to turn in your ballot (located in your check-in packet) by 2:00 pm, Wednesday August 7th
CAREGIVER OF THE YEAR AWARD CEREMONY
The Educational Events Committee wanted to invite the award recipients to our Annual Opening Reception. So, please join the OKSLA Board of Directors, Tuesday, August 6th as we recognize our front line hero’s in our industry. As well as the oldest assisted living resident(s) in Oklahoma. Thank you to our Sponsor: SYNERGY Home Care
TRADE SHOW ADMISSION AND DRAWINGS
The Trade Show will be held in the Ballroom.
You will need a badge to attend ALL convention activities.
Vendors not associated with the Trade Show will NOT be allowed in the exhibit hall area or the OKSLA Convention.
Convention attendees can register for prizes donated by exhibitors at their participating booths by providing business cards.
Winner names will be drawn and announced at the 3:00 pm break on Wednesday, August 7, 2024.
“Best Decorated” Booth Contest will be announced at the 3:00 pm break on Wednesday, August 7, 2024.
All Winners MUST BE PRESENT or will forfeit their prizes.
TRADE SHOW GAME
Thank you to our Sponsor: JOE FORREST OF REMAX FIRST
Each attendee will receive a Derby Track Vendor Game Card.
They will visit EVERY Vendor to race around the track on a scavenger hunt.
Once their Racetrack game card is complete, they will exchange the card for a Scratch off ticket at the ReMax table.
Joe Forrest from ReMax, will draw the announce the winner at the 3:00 pm break on Wednesday, August 7, 2024.
All winners are final.
CEU’S REQUIREMENTS
To receive a Certificate of Attendance or NAB CEU completion, the following MUST be completed:
Register/Check-In Each Day at the Registration/Help Desk to receive your “Verification of Attendance” form.
Fill out your form completely. If you turn in a blank form, we will not know whom to report NAB credits.
Please see a door monitor at the beginning & ending of each session. Your attendance form will need to be “punched” In & Out to verify your attendance at that session.
At the end of the day, turn in the “White Copy”. Be sure it is completely filled out. The “Yellow Copy” can be used for your records.
Please note that room monitors will be stationed at the entry/exit doors of each session. They have been instructed to adjust your CEU punch forms if you leave your education session.
If you find that you must leave your current education session, please notify that session’s monitor upon departure and return.
CEU hours will be adjusted for late arrival; early departure; and excessive breaks from education sessions.
CEU’s will be uploaded to your NAB account within 30 days from the convention.
For CEU certificates you may print them from the NAB CEU Registry: www.nabweb.org/ceregistry
SPEAKERINFORMATION
Dr. Core is a credentialed, award-winning speaker, researcher, and best-selling author on excelling in high-demand environments. His programs provide the mindsets and actionable strategies that improve productivity, resiliency, and wellbeing.
Specifically, Andy works with leaders and event teams to deliver in-person and virtual programs that focus on:
Staying motivated in challenging times
Improving productivity even when disrupted and interrupted
Reducing stress & turnover
Improving work-life balance
ANDY BY THE NUMBERS
Over 1,800 presentations on 3 continents (North America, Asia, and Europe)
5 Star peak performance author (Wiley Publishing, NY, NY)
Over 2.5 decades of experience as a researcher, author, and speaker
3 Professional degrees (BS Biology, MS Human Performance, PhD Performance Psychology)
Client data: Results that last up to 13X longer than the national average
Awards & Acclaim
Voted Top5 Global Health/Healthcare Speakers
Book
Change Your Day, Not Your Life – A realistic guide to sustained motivation, more productivity and the art of working well (Amazon Best Seller Lists: Motivational Management & Leadership, Work-Life Balance in Business)
SPEAKERINFORMATION
CEO and Co-Founder
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Dennis McIntee, a business consultant, gifted keynote speaker, executive coach and author, travels across the world speaking at leadership summits, management training events and healthcare conferences, to name a few. His three-decade career included stints in Africa, Poland, Germany, and throughout greater Europe where he coached and consulted with growing leaders. Through his experience, Dennis developed a systematic approach to helping his clients reach their goals through coaching, speaking, courses, and teaching techniques that enact transformational change. Ultimately, Dennis is passionate about helping leaders create high-trust, high-performance cultures while becoming the best version of themselves they can be. Dennis is also the author of The 8 Qualities of Drama Free Teams, The Power of Pursuit, and Drama Free Teams in Healthcare. He has been married to his wife, Lisa, for over 30 years and together they have four children. Dennis is an avid runner and enjoys train-
2024 CAREGIVER AWARDS, EMCEE
TEVIS HILLIS & JIM McWHIRTER
NEWS 9 Weekend Anchors
is the weekend morning anchor at News
9. An Oklahoma native Tevis grew up in Lawton with her family, where she loved her small town. Tevis on her off days goes to OU to teach the next generation fo journalists. You’ll also find her right after each Saturday morning newscast heading back down to Norman to cheer on the Sooners.
Jim is a man of many talents that keeps him very busy. He is the Owner/Administrator of Wellington Parke Assisted Living & Memory Care. Mr. McWhirter serves on the OKALA Board of Directors and
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• Multiple eMAR interfaces including Point Click Care and automatic med dispensing
• Customized compliance packaging systems utilize barcoding technology for accuracy and effciency
• Innovative technology to eliminate med errors and streamline communication
SPEAKERINFORMATION
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Yaz serves as the Director of the Regional Medical Response System (RMRS), a critical medical emergency management program. Funded by the Hospital Preparedness Program Grant issued by the Administration for Strategic Preparedness and Response to the President of the United States (ASPR), the RMRS plays a vital role in ensuring effective healthcare response during emergencies.
Yaz oversees medical preparedness and response efforts in Oklahoma Regions 6 (comprising Canadian, Cleveland, Lincoln, Logan, McClain, and Pottawatomie Counties) and 8 (Oklahoma County).
Prior to dedicating his work full-time to emergency preparedness and response, Yaz served the community as a critical care paramedic with the Emergency Medical Services Authority (EMSA) His 23-year tenure as an EMSA team member equipped him with invaluable experience in pre-hospital care and emergency medicine.
Beyond clinical and administrative roles, Yaz holds a bachelor’s degree in art history from the University of Oklahoma. An avid lover of the outdoors, Yaz enjoys exploring nature and embarking on adventures with his wife and fur babies.
Melissa is an Oklahoma native growing up in Southwestern Oklahoma. She earned a Bachelor of Science in Accounting from Southwestern Oklahoma State University and began her career in Senior Housing over 20 years ago. Prior to that, Melissa brings experience from privatized student housing; accounting; and serving individuals with disabilities. Through this experience Melissa has had the opportunity to advocate to state legislators; educate the public about Senior Living on TV; Radio and other educational appearances; and gain professional qualifications of running day-to-day company operations. She has been recognized for outstanding facility management; creative marketing skills; meeting company growth goals; and relationship building for both internal and external sales
In the 11 years as the Executive Director of the Oklahoma Senior Living Association, she has been involved with OKSLA’s National Affiliate Argentum. She serves on the Executive Committee as the Assistant Secretary of the State Partner’s Group; spoke at Argentum’s national convention this year regarding Oklahoma’s referral bill; and attends the public policy fly-in each year to represent our members with State Representatives in Washington DC.
Melissa has been very active on several civic and charitable boards that benefit the Seniors of Oklahoma. Currently, she serves on the Alzheimer-Dementia Disclosure Act Advisory Council that was appointed by the Commissioner of Health. As well as the OSDH Oklahoma Healthy Brain Initiative Council, OKSDH Older Adults Falls Prevention Coalition, and Oklahoma Care Coordina-
SPEAKERINFORMATION
is the Branch Director for First Call Medical, Oklahoma City Branch. She has been in Long Term Care since 2022; first, as an Activities Director for an Assisted Living and Memory Care facility and secondly, as an Account Manager for First Call. In January 2024, April was asked to lead the OKC branch for First Call and continue the advocacy for long term care in the community. She is active with the Alzheimer’s Association support groups and is passionate about dignity, respect and resources for all seniors.
is the Branch Director for First Call Medical, Tulsa Branch. Jennifer graduated from Oklahoma State University with a degree in Marketing in 1993. Jennifer has been in the Home Care and Staffing Industry since 2008 when she started as an Account Manager with First Call. As of November 2021, Jennifer has been the Branch Director for First Call Medical, Tulsa and obtained her Home Care Administrator’s license in May 2024. Jennifer enjoys gardening and OSU Football!
Mr. Fullbright earned his degree in Sociology from the University of Central Oklahoma in 1997. He has been employed with the State of Oklahoma for over 28 years. He started his career in The Office of Juvenile Affairs before transferring to the Department of Human Services. During his career, He has experienced and supervised programs such as Temporary Assistance to Needy Families (TANF), Long-Term Care Medicaid, Advantage program and Services for the Aged, Blind, and Disabled (ABD). After many years in those programs he became an Adult Protective Services Specialist and later an Adult Protective Services Supervisor. Mr. Fullbright has been in the Oklahoma State Ombudsman program for 12 years and is currently serving as the Oklahoma Deputy State Long-Term Care Ombudsman. He provides supervision and guidance to three Administrative Program Managers, as well as twenty-seven Ombudsman Supervisors and numerous volunteers across Oklahoma. He specializes in long-term care resident rights, identification of adult abuse, neglect and exploitation and long-term care facility laws and regulations.
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has been serving as a member of the Oklahoma State Department of Health Protective Health team for a little over 9 years. Dr. Frazier has over 30 years of health care experience, with 22 years working in Acute and Long Term Care settings. She currently serves in the role of Deputy Commissioner of Quality Assurance and Regulatory. Along with her PhD in Public health she also has degrees in Nursing, Business Administration, and a Master’s Degree in Health Care Administration
joined the senior living industry in 2008 as an Executive Director with Sterling House of Stillwater. Throughout the years, she has promoted to several positions and has provided operations to senior living communities in 14 different states. Currently, Lori holds the position of Vice President of Operations for Legend Senior Living. Lori has served on the Oklahoma Assisted Living Association Board since 2013 and currently holds the position of Chairwoman. In the summer of 2019, Lori was appointed by Governor Kevin Stitt to the Oklahoma State Health Department Long-Term Care Advisory Board, and remains active with this board (now Council).
Patrick began his long and varied political career over 32 years ago with his first job out of college. As a new graduate from the University of Oklahoma, Patrick went to work on the staff of the Oklahoma House of Representatives. Patrick served in this position for over three years, becoming well versed in government and the po-
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SPEAKERINFORMATION
is a doctor of pharmacy graduate from the University of Oklahoma.
Gara is currently the Vice President of Sales for Remedi SeniorCare. Gara has a passion for helping seniors have a better quality of life through medication management. She opened Remedi SeniorCare in OK 9 years ago.
Gara can be counted on to assist residents and providers with their pharmacy and regulatory needs.
Gara is a board member of the OK Medical Director Association and Secretary of the OK Senior Living Association. Gara was recently appointed by the Governor to the Long Term Care Advisory Council.
Dr. Sayabalian brings insight, expertise, and clarity to the changing landscape of clinical care in senior living.
Ara Sayabalian empowers individuals with cognitive impairment, and feels individuals deserve to maintain an active lifestyle which leads to better physical and mental health outcomes. He has published articles and educated users and caregivers. Ara hopes to increase awareness and education in this rapidly growing demographic. He has a Doctorate from University of Southern California and recently earned a Masters in Science from Harvard Medical School.
Eight years ago, lifelong friends Dawn Lemons and Sonny Callazzo turned their shared dream into reality by establishing Impact Branding Unlimited. With over two decades of rich experience in branding, marketing, advertising, event organization, and management, they have been at the forefront of driving brand growth and innovation in Oklahoma.
Impact Branding Unlimited offers a comprehensive suite of services, ensuring that every branding need is met with National Pricing and Local Service. Their commitment to excellence has not only set new standards in the industry but also fostered a culture of success and creativity.
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As esteemed guest speakers at the Oklahoma Senior Living Association event, Dawn and Sonny will present the session “Employee Perks 2.0 - How Company Stores Drive Retention”. This session will delve into the transformative power of company stores as a tool for employee engagement and retention, reflecting their expertise in leveraging branding strategies to enhance organizational culture.
is an Oklahoma attorney, licensed since 2003, and the founding member of Sinai Legal Solutions, PLLC. With extensive experience in constitutional and governmental matters, Joel served as Parliamentarian for the Oklahoma House of Representatives for 12 years. As a veteran leader, he also served as Executive Director of the Oklahoma Department of Veterans Affairs (ODVA). Under his leadership, Oklahoma was recognized as #1 among the 50 states for per-capita federal benefits for disabled veterans in 2021 and achieved the highest individual average rate in 2022. Joel is well-versed in senior living needs and challenges, having managed a large, veteranfocused long-term care system with over 1,400 beds. He now dedicates his efforts to supporting and advising individuals and businesses that provide services to seniors in Oklahoma.
is the Oklahoma State Department of Health Healthy Brain, Heart and Diabetes Program Manager. Morgan Hamilton attended the University of Oklahoma where she earned her bachelor's in health and exercise science and then master's in public health from the Health Sciences Center. She works at the Oklahoma State Department of Health where she currently is the Oklahoma Healthy Brain, Heart, and Diabetes Program Manager.
2024CONVENTIONSPONSORS
THANK YOU TO OUR 2024 SPONSORS!
SYNERGY Home Care
Caregiver Awards
Legend Senior Living
Tote Bag Sponsor
First Call
Lanyards & Name Badges
Integral Senior Living
Opening Reception Sponsor
ReMax First
Vendor Game
Touchmark at Coffee Creek
Elevator Door Wrap
Perfect Pest Control
Mint Julep Signature Drink
Infinite Care Homes
Convention Photographer
Pharmcare USA, OK
Jockey Snacks #1
Boomer Solutions
Jockey Snacks #2
Homestead Senior Living
Bourbon Balls
Long Term Care Specialists
Bourbon Pecan Pies
Town Village Tulsa
Convention Masseuse
Impact Branding
Photo Booth & 360 Photo Booth
SPEAKERINFORMATION
Is a 1995 Graduate of Southwestern Oklahoma State University and currently employed by Remedi Senior Care as the Lead Consultant for the SW Region. I have been a consultant pharmacist for Long Term Care, Assisted Living, and IDF facilities in Oklahoma for approximately 15 years.
is currently the Outreach, Admissions, and Career Transition Specialist manager for Tulsa Job Corps. He was formally the business development manager for Green Country Workforce. Kylan holds a master’s degree in business administration and has worked in business development for youth and young adults for the past 17 years. Kylan has worked diligently to keep WIOA and the program benefits from being the best kept secret in the state of Oklahoma.
is a Board-Certified Geriatric Pharmacist, with Boomer Solutions. She received a bachelor’s in pharmacy from the University of Oklahoma and earned a PharmD from the University of Colorado. She has served as a dispensing pharmacist in long-term care pharmacies and has an extensive background in clinical consulting in skilled nursing, long-term care and assisted living facilities. Darla has worked in the pharmaceutical industry as a clinical science liaison in COPD, asthma, atrial fibrillation and anticoagulation, providing disease state education for comprehensive care teams. These roles included training teams in motivational interviewing, spirometry performance and coordination of care to facilitate outcome improvement. In her role as a medical science liaison in oncology, facilitated discussions regarding evidence based therapeutic options in advancing disease. In her current role, she thrives on providing evidence based, cost optimized care for elders, developing educational resources and driving quality improvement in facilities.
has been the Chief of the Consumer Protection Unit at the Oklahoma Attorney General’s Office since October 2021. He has been with the office since 2011. Ethan received his undergraduate degree from the University of Arizona and law degree from the College of William & Mary.
is a Senior Healthcare Advisor with the Well Preserved Advisory Group. She is also the co-host of Well Preserved with Eunice Khoury on 1000 KTOK and IHeart Media, which is the longest airing senior focused radio show in Oklahoma. Keri has roots in the Oklahoma Senior Living Industry and has over a decade of experience in the insurance industry. This is a unique combination of specialties that enables er to guide industry professionals, families and seniors through Medicare and Retirement.
Is employed by Legend Senior Living as the Vice President of Clinical Services. Sarah holds a BSN and active multi-state RN license. Her current certifications include DNS-CT, RAC-CTA, RAC-CT, LSSYB and QCP. Sarah has 20 years of experience working in senior care and has had every position in residences from floor nurse, MDS nurse, quality nurse, and nursing director. For the last 11 years she has worked for multi-site, multi-state companies supporting as a regional nurse, clinical informatics and for the last 6 years she has worked as a VP in Clinical Services.
is an Oklahoma City native, brings almost 20 years of expertise and practical experience in developing and executing leadership, business, and training strategies for organizations and workforce development programs. She always seeks ways to improve and identify innovative processes and activities to engage employees, leaders, and organizations. Audrey brings real-world experiences and lessons learned from her years working as a Workforce Educator and as a Human Relations professional, including Diversity, Inclusion & Equity leadership experience. She aims to develop user-friendly tools and resources on promising practices relevant to helping employers and individuals obtain their goals.
SPEAKERINFORMATION
joined HealthPro Heritage with 14 years of sales and marketing experience, including 6 years in hospice. She excelled in healthcare solutions, enhancing marketing and increasing census for multiple agencies. At Compassionate Care Hospice, she was the top Liaison in Texas, winning several awards. After moving to Amedisys, she earned multiple accolades. Recently, she managed 9 locations, growing their census by 171% in a year. Izzy, now with HealthPro Heritage for 6 months, enjoys her shift from hospice to therapy, working closely with clinical and operational teams to improve residents' quality of life. Although not a therapist, she effectively communicates her team’s achievements in enhancing community metrics and quality with top-tier therapy programs. She is extremely interested in Wellness and lifestyle, recognizing that these areas could have been improved when she was working with communities in her past positions. Now, she is thrilled to make a positive impact, no matter how small.
is originally from Louisiana moving to Weatherford, Oklahoma in 1979. She graduated from Weatherford High School in 1984, earned her Cosmetology degree in December 1984 and her Long Term Care Administrators degree from OU in 1991. Betty worked as a Cosmetologist and Administrator at Thomas Nursing Center from February 1986 to May 1993. She worked as Administrator at Maple Lawn Manor in Hydro from May 1993 to September 2005 and has enjoyed her Marketing/Account Management career with Pharmcare of Hydro since September 2005. Betty serves on the board of directors for Oklahoma Senior Living Association and Care Providers Oklahoma. In her spare time she enjoys spending time with her husband Alan, their 3 children & spouses, 6 grandchildren, reading, biking & hiking.
is the Healthy Aging and Falls Prevention Project Coordinator for the Oklahoma State Department of Health Injury Prevention Service. To advance statewide prevention, she engages cross-sector state and community stakeholders to implement strategies to reduce fall-related morbidity and mortality, promote healthy aging, and improve older adult health outcomes. She has more than four years of experience in injury prevention and currently leads Oklahoma’s Older Adult Falls Prevention Coalition, Chairs the Public Education Workgroup for the Oklahoma Healthy Brain Initiative, and Co-Chairs the Policy Committee for the Safe States Alliance. She is a Master Trainer for A Matter of Balance and is a trained coach in Tai Chi: Moving for Better Balance and A Walk with Ease, all evidence-based falls prevention programs. She is passionate about facilitating ways for older adults to build positive relationships and connections to strong support systems in their communities. Second Presenter, Kenner Wignall Kenner Wignall is the Unintentional Injury Prevention Project Coordinator for the Injury Prevention Service at the Oklahoma State Department of Health. His responsibilities include partnership engagement and advancing implementation of injury prevention projects and evaluations related to motor vehicle crash prevention, including child passenger safety. Kenner has a Masters of Public Health from the University of Oklahoma and holds a Certificate in Public Health through the National Board of Public Health Examiners. Kenner believes all individuals deserve a life free from injury and violence.
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Michael Keegan serves as Manager of Media Relations and Public Affairs at Argentum, where he leads strategic communications efforts to enhance public understanding and perception of the organization's mission and the value of assisted living. With a background in state and federal lobbying, issue advocacy, and message development, he brings vast experience in developing and executing comprehensive communication strategies that effectively convey key messages to diverse audiences.
Prior to joining Argentum, Michael helped launch Health Agents for America and held a number of senior-level positions, directing public affairs initiatives and shaping public policy at both the state and federal levels. Before joining HAFA, Michael held roles at the National Community Pharmacists Association, where he led the association’s Long-Term Care division, DCI Group, a prominent Washington-based consulting firm, where he led public affairs campaigns for a number of Fortune 500 clients, and the Health Insurance Association of America, where he helped develop public policies to encourage more Americans to purchase long-term care insurance. Michael also has a personal connection with assisted living, his parents received vital and compassionate care in assisted living and memory care communities in Florida at the end of their lives. Michael holds degrees in economics and political science from LeMoyne College in Syracuse, NY.
SPEAKERINFORMATION
is the owner-operator of DinnerWEARhc, LLC, based on Long Island, NY. Since 2019, I have been a certified Dementia Educator with a focus on “Dining with Dignity.” My roots lie in Acute and Long-Term Care Nutritional Services, where I have worked as a Certified Dietary Manager for over 35 years. As a professional dietary operations consultant, I have traveled across the United States, providing valuable instruction on kitchen operations, emphasizing hospitality and dignified dining for individuals with neuro-diversity and their care partners. My published book, “#dinewithdignity: Unlocking the Mystery of Dementia and Dining,” has allowed me to speak and train at over 30 national healthcare conferences and numerous long-term care communities. I am dedicated to improving the lives of those affected by dementia and brain change. I hold certifications as a Teepa Snow Positive Approach to Care Certified Trainer, Second Wind Dreams Virtual Dementia Tour Certified Trainer, and Certified Montessori Dementia Care Professional and Certified Dementia Practitioner.
with two decades of health care experience, she has had the opportunity to touch many lives. Mahaffey has held the title of regional manager operating up to nine communities in three adjoining states. Currently, Mahaffey is the executive director of Tealridge Retirement Community, where she oversees all operations of this 166-apartment community for independent living residents. During her career that has spanned across 4 different decades and over 25 years of health care experience, she has had the opportunity to be apart of building of 2 brand new communities and a host of other building & renovation projects. Her portfolio of experience is very unique. In addition to her operational health care experience, Mahaffey has been the co-owner of several family businesses to include storage facilities, commercial/residential development opportunities in addition to retail sales. She has also done contract consulting work to design the layout and create operational policies for a local tribal elder independent living housing facility. In addition, Mahaffey, has joined the 40 year old family business at various times in her career to gain working knowledge of residential construction and development. Serving in the community, Mahaffey currently serves as a school board member of South Rock Creek Elementary School in Shawnee, OK as well as OKSLA Board Member. She is also a past member of the Oklahoma Baptist University Shawnee Advisory Board, the University of Oklahoma Health Sciences Center Master of Health Administration Advisory Board and a board member of the Oklahoma Assisted Living Association.
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Mahaffey currently oversees Tealridge Retirement Community operations specifically for the independent living side as well as the sales functions and business office functions for independent, assisted living & memory care. These responsibilities specifically include budget over site for all departments. Keeping all departments within state & federal guidelines. Mahaffey has also been a team member for the OKSLA Assisted Living Administrator Certification Course for the past 8 years where she leads the modules for finance and human resources. She enjoys motivating young leaders by presenting the material in such a way that everyone can participate. Her high energy and "say it like it is personality" keeps audiences guessing as to what will be discovered next. Mahaffey has been invited as a guest motivational and informational speaker for both seniors, caregivers and professional audiences. Her love and advocacy of seniors is evident from the first time you hear her speak.
Pam holds a B.S. degree in Dietetics from Ball State University, Muncie, IN, and an M.A. in Nutrition, also from Ball State University. She is the Founder of Brummit & Associates, Inc., a distinguished dietary consulting firm where she has amassed over 40 years of consulting experience. Pam has presented more than 50 programs at national and state professional meetings, showcasing her expertise. For 25 years, Pam taught the Dietary Managers course and instructed ServSafe for 20 years. She has authored or co-authored over 15 manuals focused on long-term care. Pam's leadership extends across more than 20 board positions in local, state, and national dietetic associations. Pam served as the Past President of ODA (Oklahoma Dietetic Association; now OK AND) in 2011, and as Past Chair of CD-HCF (now DHCC) in 2003. She has also held roles such as ADA liaison to DMA and OK Consultant Dietitians AV Librarian, as well as Secretary for the CD Network. Currently, Pam serves as the Professional Development Chair of the Dietetics in Health Care Communities dietetic practice group within The Academy of Nutrition and Dietetics.
SPEAKERINFORMATION
has worked for ODMHSAS for 6 years and have served in her current role as PM of MOUD Treatment Services for 2 years.
Mary has worked in the social services field for over 15 years, working with variety of populations including children and adolescents with severe mental health and behavioral issues, adults in outpatient addiction treatment as well as veterans and their families facing homelessness.
Mary has a bachelors in psychology, a masters in school psychology both from Southwestern Oklahoma State University as well as a masters in social work from the University of Oklahoma.
Angela has a depth of experience in acute care, home health, community and public health, and mental health. She has served as a faculty member at Connors State College, Oklahoma Wesleyan University, and The University of Tulsa.
She currently works for Green Country Behavioral Health Services in Muskogee, Ok as the continuous quality improvement and staff development officer. She graduated with an undergraduate degree from The University of Tulsa and received her PhD in research and education from Oklahoma City University.
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Tonickia “Nikki” Miller is a Mental Health Clinician for Green Country Behavioral Health Services and currently serves as the embedded mental health clinician and liaison for the Muskogee County Head Start and Early Head Start programs for which Green Country is the grantee. As a behavioral health aid, Nikki has worked with children and families for over 15 years providing them with social and emotional support and community resource linkage. In addition to her services as a children’s clinician, Tonickia is a part of Green County’s mobile response team which specializes in crisis intervention and de-escalation. Tonickia has a passion for empowering children and families in our community to access and utilize resources that will help them to be self-sufficient and productive. Tonickia is a huge family person and Sunday dinners with the family are her go to stress reliever.
"Hi, I'm Buddy McWhirter the 6 year old Labradoodle that loves people. I'm especially fond of my Residents at Wellington Parke. I like to begin my mornings with a "Buddy Biscuit" that's part of our daily menu. They are the best. Some of my resident friends spoil me with bacon they order extra for me. I answer my emails, attend meetings, exercise our campus peacocks, & visit with prospective residents when they come in for a tour. I"m honored when family members invite me to be there when it's time for one of my friends to pass & I lay beside them in their last few moments of life. They are so special. I also have fun making TV commercials & going to restaurants & stores where people like to take selfies with me. One of my favorites is Tevis. I enjoy going to the News 9 Studio where everyone welcomes me on Sunday mornings. While Jim is presenting good information about Senior Living on our live "About Your Retirement" TV shows, Tevis & I are sitting there eating treats. She's fun like me. Hey, I'm I getting an Award today?"
OKLAHOMANS FOR QUALITY SENIOR
CARE
would Like to THANK the following Donors
Level 5: $250 - $499
Melissa Holland LaShanya Nash
Level 4: $150 -$249
Jim McWhirter
Michayne Miller
Gara Wilsie
Ashley Miller
Lori Morton
Joe Wolfe
Level 3: $100 -$149
Tammy Jackson Weama Kassem
Cindy Vann
Level 2: $26 -$99
Kara Bolino
Tiffany Malocsay
Debra Weaver
Anita Beatt
Melissa Mahaffey
Betty Palesano
Level 1: $25
Jessica Bolen
Jerica Gregston Kourtney Hamilton
Deborah Henderson
Erica Tadlock
Dana Johnson
Session 1
8:30-10:00 AM
SESSIONDESCRIPTIONS
Title Speaker(s) Session Description
Meeting Room 301 C/D 2024 Opening Session: Welcome & Keynote Speaker Life Balance and Redefining Humanly Possible
Session 2
10:20 - 11:20 PM
Meeting Room 301 C/D I Care A Lot
Meeting Room Room 204 OTC Medications: A Dive into Risk, Benefits, and Resident Management
Meeting Room Room 202 What is CarFIT and how can it help your residents?
Andy Core, PhD Core Change Institute Internation Speaker
Meeting Room Room 201 Leadership Institute Part 1
Session 3
11:30 - 12:30 PM
Title
Meeting Room 301 C/D Oklahoma State Department of Health: 2024 Regulatory Updates
Meeting Room Room 204
Lean how to partner with WIOA and Job Corps
Meeting Room Room 203 Optimizing Value Based Care with GUIDE for Senior Living Operators
Jennifer Tyrl & April Lipp Moderators Frist Call
Derek Sanders, D.Ph. Lead Consultant Pharmacist SW Region, Remedi Senior Care
Today's work culture has us constantly running with our hair on fire, and tomorrow will be even faster. The good news is that what we yearn for a better balance of life and work is actually the solution to the “do more with less” dilemma. In this program, you’ll learn how to improve your balance, productivity, and ability to stay motivated in turbulent times.
Dennis McIntee CEO & Co-Founder, Leadership Development Group (LDG)
Attendees in this session will watch excerpts of the movie, I Care A Lot and join a panel discussion on the steps they can take to protect residents from potential fraud and financial harm. We will also have panel experts to that will discuss the ins and outs of Guardianships and when the may be necessary.
This presentation evaluates the most common Over The Counter medications that are utilized by geriatric residents and the potential adverse events associated with these medications.
Learn how offering CarFit, an educational program developed to offer older adults the opportunity to check how well their personal vehicles "fit" them, can enhance the services you offer your residents. The program provides information and materials on community-specific resources that could enhance their safety as drivers and/or increase their mobility in the community.
Part 1: The Confidence Protector: Manage a Leaders Greatest Asset Participants will learn how to utilize courage to increase their competency; discover why their team procrastinates and learn efficient strategies to accomplish movement; and develop competency to manage negativity.
Speaker(s) Session Description
Dr. LaTrina Frazier, PhD, MHA, RN OSDHDeputy Commissioner of Quality Assurance and Regulatory
Kylan Clark Outreach, Admissions, and Career Transition Specialist Manager
Ara Sayabalian, MBA, Ed.D., MS Chief Clinical Officer Secure Clinical Solutions
Dr. Frazier, Deputy Commissioner Phillip Miller, Director of Long Term Care will update attendees on new legislation and how it effects the OSDH; current survey protocols and top deficiencies cited; new staff members; and answer questions from attendees.
Reviewing and addressing barriers to employment by establishing working relationships with your local workforce board and any of the three Job Corps locations in the state.
Discover how the GUIDE Model enhances senior living through integrated clinical excellence, operational efficiency, sales growth, and superior memory care. Learn best practices, innovative strategies, and real-world success stories to optimize your community and improve resident outcomes. Engage in a Q&A to address your specific needs and challenges.
SESSIONDESCRIPTIONS
Meeting Room Room 202 Tell your story… I Love Senior Living
Michael Keegan Manager, Media Public Affairs Argentum
Meeting Room Room 201 Leadership Institute Part 2
12:30 PM Lunch
Dennis McIntee CEO & Co-Founder, Leadership Development Group (LDG)
1:30 - 2:30 PM
Meeting Room 301 C/D How Women Rise Lori Morton Vice President of Operations, Legend Senior Living
TUESDAY, AUGUST 6, 2024 cont. SOLD SOLD
Recent media coverage and increased attention from lawmakers have emphasized the importance of telling our own stories. Michael will update attendees on the different ways they can ensure their voice is heard and share why they "Love Senior Living"!
Part 2: The Goal Funnel. Participants will learn proven processes to develop action plans out of every obstacle; discover systems to train team members mindset about obstacles so that they can become more creative; and master the "Excuse Buster Formula" so that they can eliminate other people's excuses.
Women ruling the roost in top jobs seems to be a hot topic buzzing around every industry lately. The crowd is chanting for more leading ladies to inspire the next generation. while we see more women climbing the career ladder, the battle for equal upper management seats is still on. "How Women Rise" co-written by Sally Helgesen and Marshall Goldsmith examines 12 common habits that could unknowingly hinder any employee from realizing their full potential. Come hear from your peers and how they embrace these habits in their daily professional lives. Meeting Room
Psychoactive in Assisted Living: Updated Regulations and New Indications
Meeting Room Room
203 Employee Perks 2.0How Company Stores Drive Retention
Participants will explore the expanding FDA approved indications for antipsychotics and examine the updated Oklahoma Assisted Living regulations regarding use. Participants will gain insights for monitoring, documentation and facilitation of discussions regarding cost burden of treatment with families and providers to ensure cost optimization.
In today’s competitive job market, retaining talented employees is crucial for organizational success. Traditional employee perks have evolved, and companies are now leveraging company stores as a strategic tool to enhance employee satisfaction, engagement, and loyalty. Join us for an insightful session where we explore the intersection of branding, e-commerce, and employee retention.
Meeting Room Room
201 Leadership Institute Part 3
Dennis McIntee CEO & Co-Founder, Leadership Development Group (LDG)
Part 3: Mastering the Story. Participants will learn 3 skills to help them become leaders that control the narrative. They will discover how to have hard conversations and master the art of shaping the story to create the efficient team culture in their community without any drama.
Meeting Room Room
SESSIONDESCRIPTIONS
The Latest in Consumer Fraud and Senior Complaints
Ethan Shaner Deputy Chief Attorney General of Consumer Protection, Oklahoma Attorney General Office
A report by the FBI Internet Crime Complaint Center indicates that financial scams reported by individuals over age 60 reached $3.4 billion in 2023, a nearly 11 percent increase over 2022. The Consumer Protection Unit of the Oklahoma Attorney General's Office thoroughly investigates such complaints. Mr. Shaner will give you tips on how to protect yourself and residents. Update participants on the latest scams and what to do if you think you have been scammed.
Meeting Room Room
Meeting Room Room
An Overview of the Landlord Tennant Act
Joel Kintsel, Attorney Sinai Legal Solutions, PLLC
Mr. Kintsel will provide a comprehensive overview of the Oklahoma Landlord Tenant Act, focusing on its key provisions and how they apply to residential facilities for senior citizens in Oklahoma.
Lean how to partner with WIOA and Job Corps
Kylan Clark Outreach, Admissions, and Career Transition Specialist Manager
Dennis McIntee CEO & Co-Founder, Leadership Development Group (LDG)
Reviewing and addressing barriers to employment by establishing working relationships with your local workforce board and any of the three Job Corps locations in the state.
Part 4: The Coach's Toolkit. Participants will learn how to format questions to keep their teams proactive instead of reactive; master the 2-part process for helping shape peoples style of thinking; and develop 2 tools that they will need to create problem solvers in their communities.
Session 7
8:30-9:30 AM
Meeting Room 301 C/D
SESSIONDESCRIPTIONS
Title Speaker(s) Session Description
2024 Legislative Updates and What to Expect in 2025!
Meeting Room Room 204 Making Medicare work in your community!
Meeting Room Room 203 Alzheimer's and Dementia: Dementia Friendly Oklahoma
Meeting Room Room 202 Get the Secret Sauce to Dementia and Dining
Meeting Room Room 201 Co-Occurring Disorders: Considerations for Residential Facilities
9:30 - 10:41 am
Patrick Gaines OKSLA Lobbyist
Keri Knowles Senior Health Insurance Advisor, Well Preserved Advisory Group
Morgan Hamilton OSDH, Oklahoma Healthy Brain, Heart, and Diabetes Program Manager
Toni Fisk CEO, Dinnerware, LLC
WEDNESDAY, AUGUST 7, 2024 SOLD SOLD
Mary Kate Cole Program Manager of Medication for Opioid Use Disorder Treatment Services , ODMHSAS
In the lively session, attendees will hear about the importance of supporting their legislator; new laws and rules that have or will go into effect in 2024 that will have an impact on assisted living and long term care. Plus, we will review several interim studies that have been filed to be heard this fall for possible 2025 legislation. Join OKSLA's Lobbyist, Patrick Gaines, along with several Oklahoma legislators to discuss what is in progress to help senior living at the Oklahoma State Capitol. And learn how YOU can help!
Medicare can be an asset or hindrance when caring for new residents. In an ever-changing healthcare environment, empower your team with basic Medicare knowledge to (1) Secure the MOVE-IN; (2) Communicate healthcare expectations better with families, and; (3) Meet the care needs of your residents better and faster.
Dementia Friendly Oklahoma (DFO) is a statewide awareness and education program for Alzheimer’s disease and related dementias (ADRD) that supports those living with dementia and their care partners. Learn how to create more inclusive and safer communities for those living with the disease and their caregivers.
This class will review Dementia 101 information with a focus on how to increase your awareness on the approach and care needed for a successful dining experience and daily interfacing with those living with brain change.
This presentation will cover what co-occurring disorders are, the prevalence of co-occurring/dual diagnosis, how addiction impacts the brain and how trauma can increase the prevalence of substance use disorders in those with Mental Health diagnosis, and discuss trauma-informed care.
The State of AL from
Paul Williams Vice President of Government Relations
Meeting Room Room 204 What do your butterflies look like?
Meeting Room Room 203 Wellness + Lifestyle = Quality of Life
Sarah Hobbs VP Clinical Services, Legend Senior Living
Izzy Eckermann VP of Business Development, HealthPro Heritage
As a follow-up to the legislative updates, join Paul Williams, Argentum's Vice President of Public Relations to hear about what legislative efforts ARGENTUM has made on the Hill in Washington DC. Paul will also give you an update on the state of assisted in different states and how this could effect you in Oklahoma. He will also tell you different ways you can make a difference by contacting your legislatures.
Leaders are often quick to jump in when a team member asks for help. This session will guide leaders to consider if you are really helping. Learn how pausing can help to grow a much stronger team.
Carefully curated activities constitute multidimensional wellness programming aimed at fostering functional movement, cognitive stimulation, creative expression, and social interaction. It is important to provide additional training to directors and staff, facilitating collaboration with therapy and nursing teams to strategically schedule and execute elevated programs, ensuring that residents derive genuine enjoyment and benefit from them.
Meeting Room Room 202
SESSIONDESCRIPTIONS
How to make the budget go further: Suggestions on saving money for necessary items
Meeting Room Room 201 Behavior Management Part 1: Crisis Prevention Institute CPI - How we were able to use a trauma informed model to improve deescalation techniques during a crisis
Melissa Mahaffey Executive Director Tealridge Retirement Community
Angela Martindale Continuous Quality Improvement Officer, Green Country Behavioral Health Services
WEDNESDAY, AUGUST 7, 2024 cont. SOLD SOLD
All Hazards Planning Zakia Yazdanipour Director, Regional Medical Response SystemEmergencyh Medical Services Authority (EMSA)
Meeting Room Room 204 Collaborative Teams Training
Meeting Room Room
Optimizing Value Based Care with GUIDE for Senior Living Operators
Meeting Room Room 202 Going Full Gallop: Staying on Top of Sanitation and Food Safety
Audrey Daniels Founder, AmpliFLY
In this session, the attendee will participate and learn through individual audience participation as well as group participation opportunities. The topics will include: Pieces of the Budget Pie, What are the major pieces of the pie?, Management & Stewardship, Vendors that work for you!, Census CURES everything! Managing the money: Tools, Customer satisfaction & Budget how do these exist at same time?, Tips that save money however, level of service is NOT compromised.
In this session, the attendee will participate and learn through individual audience participation as well as group participation opportunities. The topics will include: Pieces of the Budget Pie, What are the major pieces of the pie?, Management & Stewardship, Vendors that work for you!, Census CURES everything! Managing the money: Tools, Customer satisfaction & Budget how do these exist at same time?, Tips that save money however, level of service is NOT compromised.
Ara Sayabalian, MBA, Ed.D., MS Chief Clinical Officer Secure Clinical Solutions
Pam Brummit Consultant Dietitian
Recent events, including COVID-19, floods, tornados, winter storms, and other events have stressed all types of LTC facilities/agencies and shown that better planning is needed. Because different types of events present different challenges to LTC facilities/agency’s, an all-hazards approach to planning is proven to be most effective and most beneficial.
The training aims to enhance teamwork, communication, and problem-solving skills. It will provide employees with tools and strategies for effective collaboration, fostering a more cohesive and productive work environment. Topics include building trust, managing conflicts, and leveraging individual strengths within teams.
Discover how the GUIDE Model enhances senior living through integrated clinical excellence, operational efficiency, sales growth, and superior memory care. Learn best practices, innovative strategies, and real-world success stories to optimize your community and improve resident outcomes. Engage in a Q&A to address your specific needs and challenges.
This presentation will discuss the current sanitation and food safety regulations. In ALFs we create a legacy of care, compassion, and commitment. In our quest for health and well-being, sanitation and food safety serve as the cornerstones of our foundation, ensuring that every resident who walks through our doors finds not just a place to live but a home where they are cherished, nourished, and protected.
Meeting Room Room 201
Behavior Management Part 2 Angela Martindale Continuous Quality Improvement Officer, Green Country Behavioral Health Services
Behavior Management continued…
Crisis Prevention Institute CPI - How we were able to use a trauma informed model to improve de-escalation techniques during a crisis
SESSIONDESCRIPTIONS
WEDNESDAY,
Session 10
2:00-3:00 PM
Meeting Room 301 C/D
Asking for a Friend… Administrator Edition
Jim McWhirter Moderator Owner / Administrator Wellington Parke
Meeting Room Room 204 Asking for a Friend... Nursing Edition
Gara Wilsie, D. Ph. Moderator
WEDNESDAY, AUGUST 23, 2023, Cont. SOLD
Remedi Senior Care
Everyone wants to ask, but no-one wants to say it out loud. Hear firsthand from Industry Panelists from Assisted Living, CCRC, Independent Living, Mini-ALs (10-beds & under), and Residential Care about the issues they’ve faced, how they’ve dealt with them, the lessons they’ve picked up, and how they’d outsmart these hurdles now armed with hindsight. Plus, this panel will discuss questions sent in from attendees that are "asking for a friend".
The Nursing Edition of "Asking for a Friend" will have Regional RN's and a Previous State Surveyor on the panel to discuss issues they have faced throughout Oklahoma and other states; how they have death with them; and how attendees can learn from these issues. Plus, they will answers questions that attendees that have "asked for their friend"!
Meeting Room Room 203 Senior Living Activity Best Practices
Meeting Room Room
Betty Palesano Moderator Pharmcare USA
from
Pam Brummit
Consultant Dietitian
Engaging your residents helps them to thrive in your senior living setting. This panel of activity directors will discuss their best practices from working on a budget; holiday parties; special events; developing relationships with third party vendors; outside activities for seniors; and theme decoration sharing programs to save money.
This presentation aims to provide a balanced view of the benefits and potential risks of using special diets, while also considering Individual nutritional needs and health status. Staff will gain knowledge on the importance of suing special diets to improve health and wellbeing of the residents.
Meeting Room Room
Behavior Management Part 3
Angela Martindale Continuous Quality Improvement Officer, Green Country Behavioral Health Services
Behavior Management continued Crisis Prevention Institute CPI - How we were able to use a trauma informed model to improve de-escalation techniques during a crisis
Melissa Holland
Melissa will give a brief overview of the senior living industry in Oklahoma from this past year and what to expect for 2025 so that you can prepare you staff and community.
Dennis
All too often we wait until the last minute to address an uncomfortable situation or topic. We avoid confrontation. But as leaders, if we need to control the narrative. In this session, attendees will learn how to have hard conversations that don't create residual drama.
Confident leaders are efficient leaders. They naturally develop future leaders from within their team members as well as facilitate the integration of new leadership from outside the team when needed.
