For the past 12 years, Cripps has proudly had a stand at the NEC’s annual Pharmacy Show, making it a vital part of our calendar.
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EDITOR’S NOTES
Welcome to our January edition. Explore our hand-picked features on innovative companies across Medical Technology, Disability & Mobility, Pharmaceutical and many more sectors.
This month, we proudly spotlight Yeoman Shield as our Wall & Door Protection Company of the Month. A British manufacturer of its own branded products, Yeoman Shield serves a range of sectors, including healthcare, education, leisure, and retail. We highlight their innovative wall and door protection systems, designed to minimise costs, reduce maintenance, and ensure long-term durability. Please see page 6.
Gina Burton Editor
On page 7, we feature Bellman & Symfon as our Amplified Technology Company of the Month. With years of experience, Bellman & Symfon are leaders in their field specialising in assistive listening devices and alerting solutions. These innovative products empower individuals who are deaf or hard of hearing to live independently, safely, and fully connected to their loved ones and the environment. In this focus piece, we delve into the Maxi Classic Listener, their NEW personal amplifier designed for anyone struggling to hear speech or sounds clearly.
The Pharmacy Show 2024 was THE place to be for all community pharmacy professionals. As the UK’s largest trade show for the primary care and community pharmacy sector, the 2024 edition welcomed over 8,700 pharmacy professionals from across community pharmacy, general practice and integrated care systems, including 347 exhibitors and 221 speakers. Go to page 13 to read our full review of the show and to find out who our Top Exhibitors were.
Show previews included: Naidex 2025.
Other topics covered: Healthcare Estates, Nursing & Care, Disability & Mobility.
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Bias in medical devices continues to be an issue: ‘Healthcare needs to consider new approaches’ urges Dr Pardis Shafafi
F
ollowing the findings of the Equity in Medical Devices: Independent Review, which revealed bias within medical tools and devices, as well as raising concerns over the use of artificial intelligence – Dr Pardis Shafafi, anthropologist and Global Responsible Business Lead at Designit, has called for a change in approach:
“Unfortunately, we still incorrectly assume that the underlying health knowledge that informs care, products, and services is objective. It was the same twenty years ago when I was a student nurse. Things need to change.”
“Healthcare needs to consider new approaches to the design of its tools and use of AI – applying a framework akin to the Hippocratic Oath – a ‘Do No Harm’ attitude. It’s a
concept that healthcare professionals understand in the context of medical decision-making, but are struggling to apply elsewhere, such as in patient interactions and the design of the tools and processes. This new application would mean engaging with a situation actively, applying critical thinking, mitigating risk and ultimately, reducing harm.”
“If healthcare practitioners took the ‘Do No Harm’ approach they could avoid the biases that have plagued healthcare for years and are being exacerbated by AI – all of which have arisen precisely due to antiquated assumptions about the infallibility and objectiveness of medical science.”
Somerset’s NHS pioneers clinical use of AI software to transform prostate cancer diagnosis
Aground-breaking way of supporting doctors to diagnose prostate cancer using the latest artificial intelligence (AI) technology has launched in Somerset.
Somerset NHS Foundation Trust (FT) has joined forces with Cambridgebased technology company, Lucida Medical, as the first NHS trust in the UK to introduce its AI tool, called Pi, to work alongside teams of radiologists.
With support from charities Macmillan Cancer Support and Prostate Cancer Research, the Pi tool is being introduced at both Yeovil District and Musgrove Park hospitals to assist radiologists in detecting clinically significant prostate cancer, using an AI technique that looks at a prostate MRI scan.
Macmillan estimates that there are more than 500,000 men living with prostate cancer in the UK. It’s the most common cancer in men, and 1 in 8 men will be diagnosed in their
lifetime. Prostate cancer is particularly dangerous when found at stages 3 or 4, and more than 12,000 deaths occur in the UK each year.
Contact
https://lucidamedical.com
https://www.xtxmarkets.com/ ventures
https://www.macmillan.org.uk
https://www.prostate-cancerresearch.org.uk
https://www.somersetft.nhs.uk
Seamless insourcing and outsourcing solutions for healthcare environments
In this issue of Healthcare Matters, we are pleased to feature MediServices as our Healthcare Provision Company of the Month
MediServices was founded by CEO Andile Siziba, who single-handedly launched a mobile Intraoperative Monitoring service nationwide which drastically reduced the need for critical surgery to be cancelled when ‘in-house’ teams were unavailable.
Over the years, MediServices has grown exponentially, now employing 24 people and 50+ contractors, expanding into neurophysiology, cardiology and ultrasound. Its innovative, solution-driven models have transformed neurophysiology, clinical diagnostics, referrals, and administrative management.
Louaz Hofton, MediServices Healthcare’s new Chief Strategy Officer
Recently, the company has also recruited three senior roles to execute the strategic plan to harness the market share within neurophysiology.
Christine Mozzamdar as Chief Operating Officer, Dr Sajjad Ali as Clinical Lead for Neurophysiology & Deputy Medical Director Designate, and Louaz Hofton as Chief Strategy Officer. These appointments will greatly help to increase the service provision of outsourced and insourced services through diversification of clinical modalities.
Its neurophysiology capabilities include Intra Operative Monitoring (IONM), Electroencephalogram (EEG), Electromyography (EMG), and Nerve Conduction Studies (NCS) – as well as cardiac physiology across the NHS and private sectors. In 2024, it further expanded to provide insourced and outsourced nonobstetric ultrasound services to hospital Trusts and Integrated Care Boards (ICB).
“MediServices has a dedicated team of support colleagues who manage patient referrals, bookings, and reporting too. The
support team also provides a seamless schedule for practitioners and consultants to ensure that clinical quality and safety are maintained, and the skills meet the clinical requirements. Additionally, we are developing an integrated digital booking system designed to streamline processes for NHS and private partners, thereby improving operational efficiency and supporting sustainable growth,” stated Andile Siziba, Founder and CEO.
Ellie Brennan,
MediServices Healthcare’s dedicated Trainee IONM Physiologist
apprenticeship programme and other training initiatives. Andile explained:
“The company currently employs three dynamic apprentices: two in business administration, and one in digital marketing. Early last year, we also welcomed a trainee Intraoperative Neurophysiological Monitoring (IONM) physiologist. These programs help position MediServices as a forward-thinking employer committed to fostering talent and innovation within the healthcare sector. In 2025, we are also embarking on a research feasibility project with a local university, and local software company that involves the use of AI for machine learning that will focus on the use of our services.”
What’s more, MediServices is very much a part of its local community and sponsors a junior grassroots Cricket team. Andile explained more and what its future plans are.
At the core of any successful clinical service lies robust clinical governance. MediServices is a Care Quality Commission (CQC) registered organisation and has made significant investments in this area. Its commitment to excellence is demonstrated through its accreditation efforts that include: ISO 9001, ISO 14001 certifications, and IQIPS accreditation of which it is currently completing.
MediServices maintains a consistent focus on the future, and actively invests in its workforce through its comprehensive
Dr Sajjad Ali, our Clinical Lead for Neurophysiology & Deputy Medical Director, presented a masterclass to clinicians at The Association of Neurophysiological Scientists (ANS) conference late last year, discussing topics such as single fibre EMG
“By sponsoring Redditch Entaco Cricket Club, MediServices demonstrates its commitment to community engagement and social responsibility through strategic CSR initiatives. The sponsorship promotes health and wellness, creates positive social impact through supporting youth development, and showcases our dedication to inclusivity and community well-being.
Also, watch out for our brand-new website launching by the end of Q1. This is part of our strategic plan to enhance our market presence. The company also has plans to continue elevating brand awareness and salience.”
For more information, please see below: 020 3868 6249 bookings@mediservices.healthcare https://mediservices.healthcare
Picture taken at Local Cricket club which the company sponsors a junior grassroots Cricket team
Your 360 fire rated door protection specialists
In this issue of Healthcare Matters, we are pleased to feature Yeoman Shield as our Wall & Door Protection Company of the Month
Yeoman Shield, a division of Harrison Thompson & Co. Ltd was established in 1966 by Peter Brumwell. The family company based in Leeds manufactures its own branded products that cater to a diverse group of sectors from healthcare to education, leisure and retail.
“Our main role is to design, manufacture and supply quality wall and door protection systems. We specialise in healthcare solutions such as wall protection, door protection, handrails and bed heads that enhance hygiene, reduce maintenance costs and ensure longterm durability whilst reducing maintenance costs,” stated Phil Christopher, Sales and Marketing Director.
With a focus on durability and performance, Yeoman Shield is proud to be a British manufacturer and works closely with healthcare facilities, care
homes and public sector buildings to provide robust protection solutions tailored to high-traffic environments in healthcare.
Life safety, compartmentalisation, regulatory compliance, and smoke containment are just a few of the critical reasons why fire door services are essential in healthcare settings. Yeoman Shield’s fire-rated door protection products, and associated services not only provide robust solutions but ensure both the safety and compliance of any facility.
Footfall and movement of equipment and objects in 24/7 operational settings such as hospitals and care homes can easily cause damage. For businesses that operate around the clock, fire doors must be in optimal condition in order to provide consistent safety. Yeoman Shield’s range of fire rated door protection products will save businesses thousands of pounds on future costs when it comes to replacement services or repair.
Yeoman Shield continually strives to expand its product range, offering a comprehensive selection that includes door frame and architrave protection, clapping lath protection, glazing beads for doors,
door protection panels, door kick plates, and door edge protection. Combined with exceptional customer service and expert installation, Yeoman Shield stands out as a clear leader in the industry.
What’s more, regular inspection, maintenance and servicing of fire doors are essential to ensure they function as intended in an emergency. Yeoman Shield has a suite of services to go alongside its long-standing and industry recognised products. All fire door inspections are undertaken by Yeoman Shield qualified fire door inspectors who can also carry out maintenance and remedial work on fire rated doorsets under the FIRAS third-party certification scheme, as well as install new ones. What’s more, Yeoman Shield door protection products can also be offered as supply only.
Project design
Yeoman Shield also offers a Colour Scheme Picker tool that allows clients to visualise designs and choose colours that align with their branding or interior needs featuring three ranges: On Trend, Premier and Ancillary. Once finished, simply click the ‘Get Summary’ button on the website and all details will be emailed directly to your inbox within minutes. Samples are also readily available.
“We’ve also recently products range, introducing a new protective hand and crash rail called Contour to meet the growing demand for durable, hygienic solutions,” added Phil.
Since 1966, Yeoman Shield has been dedicated to delivering high-quality solutions that protect buildings while preserving their aesthetic appeal. The company’s commitment to cost-effectiveness, regulatory compliance, and exceptional customer care are hallmarks of its trusted service. Looking ahead, we asked Phil about the company’s plans for the future.
“We plan to continue innovating our wall and door protection systems, invest in sustainable solutions, and grow our presence in the public sector to support a wider range of buildings.”
For more information, please see below: 0113 279 5854 info@yeomanshield.com www.yeomanshield.com
Innovating assistive technology for a more inclusive world
In
this issue of Healthcare Matters, we are pleased to feature Bellman & Symfon as our Amplified Technology Company of the Month
Bellman & Symfon, founded in 1989 by Peter Jungvid in Sweden, is dedicated to fostering inclusivity and accessibility for individuals with hearing impairments. Over the years, the company has grown significantly, partnering with trusted distributers and collaborators worldwide to ensure its products reach those in need. Despite its global presence, Bellman & Symfon remains rooted in its Swedish origins, with its group head office still located there.
In the UK, the company operates from Warmington, Peterborough, specialising in assistive listening devices and alerting solutions. These innovative products empower individuals who are deaf or hard of hearing to live independently, safely, and fully connected to their loved ones and the environment.
“We’re proud to be part of the assistive technology sector, working to make the world a more accessible place,” stated Elizabeth Penny, Marketing Executive.
“Our products are crafted with simplicity and reliability in mind, featuring a sleek, modern Scandinavian design. Take the Bellman Visit system, for instance – it’s an intuitive alerting solution that adapts to each user’s needs, helping them stay connected and safe, all while blending effortlessly into their daily routines.”
The Bellman Visit system is a popular choice for healthcare settings, as it helps patients to stay alert to important notifications while supporting staff with effective communication tools. Another product that is extremely popular is the Maxi Classic Listener, a personal amplifier designed for anyone struggling to hear speech or sounds clearly.
Its simple yet elegant design features minimal buttons and provides outstanding sound quality. Used with regular headphones, earphones or hearing aids, the Maxi Classic helps users enjoy conversations with loved ones in clinical environments as well as hear the TV with ease. It can be set up in just a few minutes and has already received glowing reviews for its great ergonomics, versatility, and digital features that are noise-free and clear to understand.
“The Maxi is used often in care settings as its situational listening means that those who are uncomfortable with hearing aids can listen and converse with caregivers on their terms,” added Elizabeth.
The company places a strong emphasis on consumer feedback, implementing robust procedures to enhance patient outcomes in clinical settings. In addition to continuously gathering input from customers, Bellman & Symfon conducts regular focus groups and research at its headquarters in Sweden to improve its solutions.
“These focus groups ensure that our solutions are continuously refined to meet the needs of users. We also note that having mild hearing loss is thought to double the risk of developing dementia, and this risk increases the more severe a person’s hearing loss
becomes. This has come from an RNID study, and is something we are aware of the importance of, particularly in healthcare settings,” stated Elizabeth.
Many of the Bellman & Symfon products are designed to integrate easily with existing systems, particularly in the telecare sector. Currently, the company’s Visiting Alerting System works with existing Careium, Access, Apello, Tunstall, Chiptech and Possum systems, but Elizabeth enlightened us as to some recent changes.
“We’re constantly evolving, and are proud to be collaborating with even more telecare providers to help those with hearing loss stay informed and alerted to important events in their home and care environments. At Bellman & Symfon, everything we do is driven by a passion for helping people reconnect with their loved ones and surroundings. We’re here to listen, support, and provide solutions that make life easier and brighter for our users.”
“Looking ahead, our vision remains the same – to keep innovating and extending our global reach. We will continue to support the deaf and hard-of-hearing community through partnerships, new products, and ongoing advancements in assistive technology.”
For more information, please see below: 01733 590868 info.bsu@bellman.com https://bellman.com/en
Works progressing on new £3.6m medical centre in Leicestershire
Midlands’s contractor, G F Tomlinson, is progressing works on the new Barwell Medical Centre in Leicestershire.
The new twostorey doctor’s surgery, located off High Street, Barwell, will replace the existing centre on Jersey Way, which is at capacity and unable to meet the growing demand for its services from the local community.
health services, including physiotherapy and mental health support.
Protecting healthcare environments with Yeoman Shield
IDue for completion in June 2024, the new medical centre will provide modern healthcare facilities to many more local people, with demand expected to grow from its current 6,400 to 11,000 users over the next five to ten years.
The additional space at the new centre will allow it to provide a greater range of much-needed
The new L-shaped building will consist of 12 consulting rooms, a space for minor surgical procedures with recovery facilities, a health promotion area, as well as 52 car parking spaces and six cycle racks. The centre will be constructed to BREEAM Excellent standards, ensuring the long-term sustainability of the new Medical Centre.
Demolition works at the unused brownfield site have already taken place which saw the removal of a former vehicle workshop and warehouse.
Secure I.T. Environments upgrades
Cadwaladr
Communications Facility
Secure
I.T. Environments Ltd (SITE), one of the UK’s leading design and build companies for modular, containerised and micro data centres, has today announced the completion of a series of infrastructure upgrades at one of the communication facilities at Betsi Cadwaladr University Health Board
The works, which are the latest in a series of projects SITE has conducted for the trust in recent years, upgrade a series of key infrastructure areas, replacing technology that was reaching the end of its serviceable life, and brings new features and benefits, such as improved energy efficiency.
Upgrades completed include:
: Design, supply and install new fire suppression system, including extraction and external status units
: Replacement of existing lighting with an LED solution with PIR sensors
: Supply and installation of Riello Multi Power UPS capable of 30-minutes autonomy at full load in N+1 configuration
: Installation of new environmental monitoring system
: Power supply works to support new systems
Chris Wellfair, Projects Director at Secure I.T. Environments, said (pictured), “Planned maintenance and upgrades is a key part of the data centre lifecycle. With strong long-term planning, upgrades and the replacement of equipment can be phased and managed more easily from a budget perspective. Such upgrades often bring new features and benefits, and usually cut the running costs of the data centre once live, and lower risk.”
n healthcare environments, interior protection is vital for both safety and aesthetics. Yeoman Shield specialises in providing high-quality wall and door protection solutions tailored to the needs of healthcare settings. Our range includes durable wall protection panels, fire-rated door protection, corner guards and our innovative Contour Handrails — all designed to reduce maintenance costs, extend the lifespan of your interiors, and enhance safety.
Our Contour Handrails, with their ergonomic design, offer extra comfort and support for patients and staff, helping to prevent falls and improve mobility in healthcare settings. Whether for busy corridors, waiting rooms, or patient areas, Yeoman Shield’s products ensure your interiors remain safe and professional-looking, even in high-traffic zones.
We don’t just supply top-quality products, we also offer expert installation services. Our experienced team installs protection solutions to the highest standards, with minimal disruption to your facility’s daily
operations. Flexible out-of-hours installation is available to ensure zero downtime.
Additionally, our Fire Door Services team provide installations, inspections, maintenance and fire door protection products ensuring compliance with fire safety regulations and safeguarding your building’s integrity.
For tailored solutions that meet your healthcare facility’s specific needs, trust Yeoman Shield for superior protection.
Bona, a global leader in innovative floor care and maintenance solutions, announces the launch of the new Bona Resilient Solution Colour Collection. Based on the science of colour psychology, the new collection is inspired by nature and designed to transform interior spaces into a welcoming environment that promotes wellbeing and productivity. The collection consists of five colour groups and 15 earthbound hues that work in tandem with the Bona Resilient System – Bona’s innovative system to restore, renew and upgrade resilient floors.
The Bona Resilient Solution Colour Collection was developed in collaboration with Dr. Axel Buether, a pioneer in modern evidence-based colour psychology. Drawing from reallife contexts, Dr. Buether’s research shows that by incorporating natural elements into interior spaces – such as the floor – colour can profoundly enhance wellbeing and improve physical health.
Findings reveal that the careful choice of colour in offices and interior spaces may have important benefits to an organisation by improving the
experience and behaviour of people. Dr. Buether’s research has showed that when using natural colours as a design tool, identification with the workplace grew with more than 50% among the entire staff, while also improving the rating of the working environment by up to 40%.
To simplify the colour selection process, Bona updated its Floor Visualiser tool which allows users to take a photo of a space to test colour and chip combinations quickly and easily.
AAT steps up to help government deliver on NHS Reset
The Government’s drive to address NHS waiting lists means more has to be done to resolve bed-blocking which now represents the bed capacity of 26 hospitals, a study reveals1
According to NHS data2, dealing with stairs at home is the primary cause of delay in hospital discharge. Stairway access specialist AAT has already put in place an innovative strategy to facilitate a solution: its stairclimber re-issue capability provides a safe and costefficient answer that can be achieved within a matter of days.
When the original recipient no longer needs the stairclimber, it can be reallocated to someone else, subject to appropriate assessment. Because the stairclimber is free-standing and portable, there is none of the delay inherent with alternative stairway
access methods, which require structural surveys, installation etc.
AAT is the UK’s largest supplier of stairclimbers to the NHS and local authorities, with thousands of units already ‘on the books’ within the health and social care sector. And it has developed a unique Universal Seating System that ensures almost every user –young or old – can be safely and corrected supported when using the stairclimber without the need to purchase additional accessories. Thus AAT is the only company currently capable of expediting such a rapid best value solution.
Full details of AAT’s re-issue package can be found here: https://www.aatgb.com/takesteps-to-deliver-adaptations-forunder-1000
References:
1) https://www.dailymail.co.uk/health/article-14240007/ NHS-bed-blocking-costing-millions.html#:~:text=The%20 drive%20to%20cut%20NHS,but%20are%20unable%20 to%20leave
2) https://www.nhs.uk/conditions/social-care-and-supportguide/care-services-equipment-and-care-homes/homeadaptations
Blind veteran and disability advocate takes on new beekeeping challenge Osprey Charging appoints Paralympian Olivia Breen as Official Ambassador
Disability advocate and former Royal Navy Commander and barrister Penny MelvilleBrown, has achieved another milestone in a life of incredible accomplishment having been recently elected as chair of her local beekeeping branch in Hampshire.
Penny was still serving in the Navy when her sight started to fail, a health challenge that she refused to let hinder her ambition. She went on to launch a new career running her own business, as well as holding a wide range of public appointments and roles in voluntary organisations. She has since won an international prize for blind people, cooking around the world and publishing a book of her adventures, and has been awarded an OBE and Honorary Doctorate for her work in the field of disability.
Now, Penny has added another string to her bow, having recently been elected as chairman of the Fareham and District Beekeepers’ Association (FDBKA) –thought to be the first blind chair of a local beekeeping association in the UK.
Penny’s husband, Alan Baxter, is a qualified beekeeper himself and the British Beekeepers’ Association’s Asian Hornet Team Co-ordinator for Hampshire, as well as the FDBKA’s Education Officer. Alan was recently involved in assisting a team from the National Bee Unit in locating and removing a large yellow-legged Asian hornet nest in Southampton.
Contact www.bbka.org.uk
Osprey Charging, one of the UK’s largest and leading electric vehicle (EV) charging networks, is proud to announce its partnership with celebrated British Paralympian long jumper and sprinter Olivia Breen. The three-time Paralympian and double Commonwealth Games champion will serve as an official Osprey Ambassador, supporting its mission of providing accessible and inclusive charging for all EV drivers.
As the first UK charge point operator (CPO) to build accessibly designed public charging EV hubs, and an active supporter of accessibility standards such as BSI PAS1899, Osprey has long been at the forefront of establishing accessibility standards and best practices within the EV charging industry. Osprey was the first CPO to sign up to ChargeSafe, a public charging endorsement body that independently inspects and rates EV charging locations for safety and accessibility.
Accessibility is a multifaceted consideration for Osprey, encompassing not just the physical space and charger access that is essential for wheelchair users and those with reduced mobility, but also usability features that benefit all drivers manoeuvring around their vehicle with a charging cable, often while managing children or shopping bags.
Make your own path with the Quantum Outback
The Quantum® Outback is here! Designed for the outdoors, it’s built to take you further. With powerful features and rugged reliability, this allterrain powerchair is ready for any adventure.
Key features:
: 4-pole motors to ensure high torque for inclines and rough terrain.
: Smooth Ride Suspension to deliver exceptional comfort.
: Full LED Lighting for safer travels.
: Optional Safe Seat Elevation to raise your seat by 10”at 3.2mph.
: Advanced stability for smooth obstacle transitions.
Whether you’re seeking new horizons or venturing off the beaten track, the Quantum Outback delivers the ultimate mobility experience for outdoor enthusiasts.
Find out more: 01869 324600 sales@quantumrehab.co.uk www.quantumrehab.co.uk
THE place to
for community pharmacy professionals
The Pharmacy Show is the UK’s largest trade show for the primary care and community pharmacy sector. With over 300 exhibitors and a world-class education programme, the Pharmacy Show 2024 edition was buzzing with excitement from the 13th-14th October at the NEC in Birmingham. Every year, it’s the definitive calendar event for creative networking, showcasing new products and innovations and meeting new and existing customers across the industry.
The 2024 edition saw over 8,700 pharmacy professionals from across community pharmacy, general practice and integrated care systems, including 347 exhibitors and 221 speakers. All of this, under one roof, for two days of dedicated trade conversations, education and sales! The event is uniquely designed, with theatres spaced directly across the show floor, to maximise the flow of visitors to exhibitors. Each year, many visitors say they have met suppliers or learnt about products they would not normally have the time to meet with or learn about beforehand, demonstrating that this is the ideal opportunity to showcase new products to potential customers.
The show is widely regarded as bringing commonality of purpose and sharing a united pharmacy voice, across a fast-moving sector. It is the perfect place to carry out a ‘temperature check’ on what is happening across the industry and attracts distinguished keynote speakers.
Garry Tyson, Event Director of The Pharmacy Show stated, “Thank you to everyone who was part of The Pharmacy Show 2024. Speaking to visitors, exhibitors,
partners, speakers, and sponsors – the show was the best ever by all accounts. We promise to make it even better in 2025 and will continue to unite our profession and sector. A special thank you to my amazing team this year, whose hard work paid off. I look forward to hearing the success stories from the show and seeing our sector move forward into 2025!”
The 2024 show, like the ones before was designed with dynamism in mind, with dedicated hands-on workshops live on the show floor and the opportunity to test and touch new products and solutions over the course of the two days.
The educational content was exceptional, offering a conference programme filled with expert-led sessions on emerging trends and innovative practices. Highlights included Roz Gittins’ insightful talk, ‘Online Pharmacies: Sharing Learning from the Pharmacy Regulator,’ and a panel discussion on ‘The UK Pharmacy Professional Leadership Advisory Board – What It Means for You.’ Chaired by Mahendra G Patel OBE, Head of the Centre for Research Equity at the University of Oxford’s Department of Primary Care Health Sciences, the panel featured distinguished speakers: Professor Claire Anderson, President of the Royal Pharmaceutical Society; Nicola Stockmann, President of the Association of Pharmacy Technicians UK (APTUK); Shilpa Shah, CEO of Community Pharmacy North East London and Independent Expert Member of the UK Pharmacy Professional Leadership Advisory Board; and Laura Angus, Chief Pharmacy Officer and Director of
Pharmacy and Medicines Optimisation at the UK Pharmacy Professional Leadership Advisory Board.
The exhibition showcased a vast array of products and solutions, representing a broad spectrum of the industry. Attendees included well-known household names like Barclays Bank, as well as major industry players such as Bio-Kult, Boots UK, ASDA, ARMY Medical Services, Brother, Procter & Gamble, Puffin Packaging, and LloydsPharmacy Clinical Homecare.
The showcased products included: PICKING HEAD by BD Rowa Technologies, featuring patented V-picking head technology for safe and efficient prescription picking of multiple packages; a NEW LAUNCH by BR Pharmaceuticals – Valucalm and ValuOva, a tailored blend of vitamins and nutrients designed to support individual health needs and lifestyle goals; and Liquid Skin: The Better Bandage by Clemence Medical. This shelf-ready pack contains six units of an innovative skin sealant, offering a superior wound care solution for small cuts, abrasions, and blisters, outperforming traditional plasters and bandages.
The Show featured more than just product displays. It also hosted companies offering valuable services to healthcare professionals, including Personal Tax Returns, Payroll Services, and Pharmacy VAT Returns. In addition, the Show attracted a wide range of prominent pharmaceutical manufacturers and healthcare brands, from large-scale organisations to smaller companies. Advocates and charities supporting community pharmacies across the UK were also in attendance, contributing to the event's diverse and impactful presence.
This is our pick of the best exhibitors from last year’s event, listed here in alphabetical order: Cripps & Maxim Group. Further details can be found on the next two pages.
Save the date: The Pharmacy Show 2025, 12th-13th October 2025, NEC Birmingham https://www.thepharmacyshow.co.uk
Review - Top Exhibitors
VISTA: A better way of organising your pharmacy products
Arevolutionary new pharmacy shelving system, designed to offer unmatched durability, space efficiency, and affordability, debuted at the NEC during this year’s Pharmacy Show. With rising operational costs and an ever-evolving landscape, this innovative storage and display solution addresses the pressing needs of pharmacies looking to optimise their space, reduce costs, and provide a more organised experience for staff and customers.
Developed by leading retail designers The Maxim Design Group, the Vista pharmacy shelf promises to redefine pharmacy dispensary environments. The robust, space-efficient, and cost-effective shelf will help businesses maximise their floor space while improving operational efficiency, whether for high-traffic community pharmacies or smaller independent outlets.
Key features:
: Enhanced durability: Constructed from highquality, long-lasting materials, the Vista pharmacy shelf offers superior robustness to withstand the demands of busy pharmacy environments.
Its sturdy design ensures that it remains stable and functional over time, reducing the need for frequent replacements and minimising maintenance costs.
: Space-efficiency: The Vista shelf features a compact yet highly functional design that maximises available space, enabling pharmacies to increase their stock capacity by 30% without cluttering their dispensary areas. Its modular structure can be adapted to fit a range of pharmacy layouts, whether freestanding or wall-mounted, ensuring flexibility and optimal use of floor space.
: Economical solution: Understanding the financial pressures many pharmacies face, the Vista shelf is designed with affordability in mind. It delivers exceptional value by combining durability with an efficient design that reduces the overall cost of display fixtures. Its ability to hold more products in less space allows pharmacies to increase stock volume without significant investment in additional shelving units.
it can enhance their pharmacy operations. With the pharmacy industry increasingly focused on delivering efficient, customer-centric service while controlling costs, the Vista shelving system is poised to become a game-changer.
: Easy integration: The Vista shelf is designed to seamlessly integrate with existing pharmacy environments, fitting effortlessly alongside current fixtures and display units. Its neutral aesthetic allows it to blend with various store designs, from traditional to modern, without requiring major layout overhauls.
Visitors to the NEC’s Pharmacy Show will have had the opportunity to explore this innovative solution firsthand and speak with Maxim’s team about how
“We are thrilled to present this cost-effective and space-efficient pharmacy shelf,” said Paul Dean, Managing Director. “It combines strength, practicality, and affordability, providing pharmacies with a smarter, more sustainable way to optimise their working space.”
For more details, please visit: www.maximgroup.co.uk or email: central@maximgroup.co.uk.
Supporting pharmacies for over a decade
For the past 12 years, Cripps has proudly had a stand at the NEC’s annual Pharmacy Show, making it a vital part of our calendar. This event gives us a unique opportunity to connect with operators, agents, funders, and fellow lawyers in the pharmacy sector. While our work in the sector is non-stop throughout the year, at the Pharmacy Show we have a dedicated weekend to reflect, learn, and engage with those shaping the future of pharmacy.
The hall is always buzzing with everyone who is passionate about primary care, striving to make a positive impact on their communities and patients. We relish the opportunity to listen to our clients, share experiences, and gain insights into what’s working, what isn’t, and what’s on the horizon for the pharmacy sector. This vibrant setting allows us to better understand how we can support those who need it from a legal perspective, ensuring we get things right for our clients so they can, in turn, provide exceptional care for their patients.
At Cripps, we are committed to providing excellent legal support across the pharmacy sector, from first acquisitions to retirement sales and everything in between. With over 25 years of experience, we handle around 30 deals each year, distinguishing ourselves through our sector expertise. Our deep knowledge of
the pharmacy market helps us anticipate potential issues, doing the thinking for our clients, and coming up with proactive solutions that create smooth transactions.
In our conversations at the Pharmacy Show, we’ve noticed several emerging trends shaping the future of the pharmacy sector. One key focus is the growing demand for technology integration within pharmacy operations. From digital prescriptions to AI-powered pharmacy management systems, technology is central to improving efficiency, patient care, and regulatory compliance.
We are also seeing a strong emphasis on collaboration within the healthcare ecosystem. Primary care networks are evolving, and there is more focus on cooperative models between pharmacies, GP practices, and other healthcare providers. This has been evidenced over
the past 5 years through the increased focus on delivery of services, which continues to be forefront of operators’ offering to their patients, particularly with the introduction of Pharmacy First (which is not without its own challenges). As pharmacies seek to build partnerships and joint ventures that support the delivery of integrated care, our clients increasingly turn to us for legal guidance on how to navigate these business relationships.
Our understanding of what matters in the sector gives our clients a competitive edge. We adopt a collaborative, inclusive approach when working with healthcare professionals, recognising that this gives our clients with the support they need to get the job done. Our participation in the Pharmacy Show reaffirms our commitment to these values.
Our strength lies in our ability to understand our clients’ needs, building genuine relationships based on trust and loyalty. For many of our clients, the Pharmacy Show has been where those relationships begin.
Please contact +44 (0)1892 515121 contact@cripps.co.uk https://www.cripps.co.uk Click here
James Clewlow, Partner and Head of Horsham at Cripps
Holly Goacher, Partner at Cripps
Naidex 2025: Shaping an inclusive future
Are you passionate about advancing accessibility and inclusivity?
Naidex is the UK’s leading event for accessibility and independent living, bringing together the latest innovations and opportunities for people with disabilities, carers, healthcare and trade professionals. Held at the NEC Birmingham on the 19th and 20th March 2025.
Explore a diverse range of products & services
This year’s show promises an unmissable agenda, with 200+ exhibitors showcasing cutting-edge products & services across the most topical sectors; Mobility, healthcare, education, lifestyle and technology. From assistive technology and ideal home adaptations, Naidex offers solutions to break barriers and improve accessibility. Companies include: Kymco Healthcare UK, Paralympics GB, Coloplast, Triride, Open Road Access, ITV, Highways England, Hoss Mobility & many more.
Visit: www.naidex.co.uk/2025-exhibitors for the 2025 exhibitor list.
Engaging talks & panels
Naidex is a platform for networking and education. Healthcare professionals can attend CPD seminars & expert-led workshops to further professional development.
Discover sessions at the Accessibility Hub, covering accessible travel, transforming public spaces, community-driven approaches to challenging accessibility & much more!
The Naidex Main Stage has hosted some fantastic speakers in the past, from Ellie Simmonds to Roman Kemp, plus a range of exciting panels and comedy sessions. We have a great line-up to share with you in 2025.
Attend co-located event, Neuro Convention which is packed with the latest advancements in neurorehabilitation, specifically tailored to your practice. Discover innovative therapies, network with fellow professionals, and attend workshops designed to enhance your skills in helping improve patient outcomes.
The seminar programme will go live very soon! Register to be the first to find out.
The Mobility Test Track returns this year, this provides visitors with a true representation of product performance of mobility vehicles before purchasing. The Naidex Marketplace offers a unique shopping experience, allowing visitors to browse and purchase daily aids.
Business without Barriers
Business without Barriers runs alongside Naidex and is dedicated to advancing accessibility and inclusion in the workplace.
This year, Naidex are collaborating with Evenbreak, to host a pioneering recruitment fair. This new addition to Naidex will showcase employers committed to inclusive hiring, seeking talented candidates through the Evenbreak job board.
Join the fun
Naidex is more than just an event. Unleash your inner adventurer with the adaptive climbing wall. Explore inclusive sports like boccia, archery & dance. And don’t miss the exciting performances at the Village Green. There’s something for everyone!
Naidex is proud to continue to advocate for inclusivity and create an environment for networking & collaboration. Naidex is free to attend and welcomes thousands of visitors each year!
Join us at Naidex 2025 as we celebrate diversity, embrace inclusion, and champion accessibility for all. Spread the word, share the excitement, and register today to be part of this transformative experience!
Book free tickets and find out more: www.naidex.co.uk
Naidex 2025: 19th-20th March at NEC Birmingham.
Alive Activities: Lighting up later life
Empathy is essential in working with older people, but can so often be forgotten. Carers are time pressurised and often rushed, but understanding what struggles older people are going through can really help in providing calm and truly person centred care.
Alive is a charity based in the South West that is dedicated to improving the quality of life of older people. They provide activity and training to older people and carers anywhere in the UK which is both person centred and co-produced. Recently they have been supporting homes to improve their empathy and connections with those they work with. They are running training courses, using an empathy suit that is designed for carers to literally walk in the shoes of those they care for. The suit allows carers to change their approach, as they begin to truly understand how hard it is for older people to complete simple tasks, or understand what people are saying.
Lesley Hobbs, Deerhurst Care Home Manager, who undertook the Alive
training said, “The suit is amazing and so insightful. The dementia empathy suit has weights around the ankles and knee pads to restrict the movement and speed of the wearer. There are tinted goggles that affect the wearer’s peripheral vision alongside the colours around them. The gloves that are worn are connected to a machine that makes hands shake, meaning control of movements and co-ordination were
thrown out. You can wear headphones that play a continuous tinnitus sound, and the neck brace reduces the full and able movement of the neck. It was fascinating, and I believe all of our carers should experience the suit as part of an induction process.”
Not only are carers asked to put on the equipment, Alive’s trainer asks the attendees to complete day to day tasks, such as putting on a shirt, drawing, walking down a corridor, eating and drinking, mirroring the challenges that older people face. Very often these are tasks that to everyone else appear simple and normal.
One carer said, “Standing up was an effort, walking was challenging, simple tasks proved difficult and emotions were running high. I felt frustrated and wanted to give up, especially whilst flicking through a newspaper. At times I felt sad and lost whilst other people communicated around me as I couldn’t hear what they were saying.”
Another care staff member said, “This is the best training I’ve ever had!”
Nicola, Alive’s training and delivery manager, said, “I think this training is so important for anybody working with older people in any context. It’s a real eye-opener, an emotional experience. It’s something that’s going to stay with me, personally, for a while.”
If you are interested in Alive coming and training your staff, please contact us on: info@aliveactivities.org www.aliveactivities.org
You might be asking yourself where to use Ecogrit Concentrate and what you can use it for? The best idea is to keep a container in the boot of the car. The reason for this is to have something that would help you out if you ever got stuck on ice and could not get traction with your wheels, leaving you stranded.
Our vision is to be the leading provider of rapid and ultra-rapid charging locations, setting new standards in speed and reliability. We are dedicated to giving people the freedom to live life to the fullest, whether it’s driving the kids to school or embarking on cross-country adventures.
Biomed96 is a specialist in the medical equipment industry offering a comprehensive range of patient monitoring consumables, Oxygen concentrators, SonoStar ultrasound probes, handheld vital sign monitors, face masks, COVID Antigen test kit, Dental surgical items, Surgical Diathermy leads, Stethoscopes, Veterinary ultrasound & monitoring cables at lowest price with Free NHS delivery.
With over 30 years’ experience in researching and manufacturing probiotics, ProVen is a world leader in developing specific products for individual lifestages and needs, supported by research showing the widest range of clinically proven benefits in the world.
info@provenprobiotics.co provenprobiotics.co
Thor Assistive Technologies Ltd are Distributors of Neuro Rehabilitation Robotic and related devices. We believe in ‘Robotic Integrated Rehabilitation’ to provide rehabilitation that compliments Physiotherapy and improves results by increasing repetitions and exercise dose.
UK based, providing products from around the world, the team provide assessment, demonstration, installation, training and ongoing support to our partner clinics
The eFOLDi Lite is one of the world’s lightest, most compact folding scooters
Its revolutionary design makes the eFOLDi Lite one of the lightest, most compact folding travel-scooters available – weighing just 15kg. It folds and unfolds in just a few seconds and is easy to store and transport. No complex assembly is required – just unfold and go.
BeaconMedaes UK has been a trusted supplier to NHS and private hospitals for nearly 50 years. We offer unrivalled expertise and customer support. Our medical gas pipeline system (MGPS) product range continues to grow in response to the sector’s changing needs. We have a particular focus on helping hospitals reach Net Zero.
LineIn aim to deliver improved patient services, that are high quality, reliable and time efficient, at an affordable price point for primary care providers.
We bridge the gap between patients and primary care providers, remedying poor patient access and overstretched teams by providing discrete and efficient remote call handling and triage services.
Thermidas’ mission is to lower the cost of healthcare with infrared (IR) thermal imaging. Thermidas has two core focus areas; prevention of Pressure Injuries in hospitals and care homes and the prevention of diabetic foot ulcers.
Apex Wiring Solutions is transforming electrical systems in healthcare projects.
Our leading-edge pre-wired technology ensures faster installations, reduced waste, and enhanced safety. Trusted by healthcare leaders across the globe, we’re setting a new standard in efficiency and innovation.
Scan the QR code to discover how we’re powering the future of healthcare.
