The Point Fall-Holiday Merchant Guide

Page 22

— The Pick-Up — The Pick-Up is a branded curbside (or dedicated parking space) program for customers to easily pick-up orders from our shops and restaurants. The program creates clearly designated contactless pick-up spaces to support our customers at various comfort levels as they seek to begin revisiting our center, and most important, shopping, dining, and booking appointments with each of you. The Pick-Up should be considered a resource in your larger toolkit, as you welcome customers back for either a first return visit, or for more frequent visits. However they place an order with you – online, via email, over the phone, or through your social channels, merchants should work directly with their customers on how to notify them upon arrival to The Pick-Up.

Please note that the spaces may change and relocate over time as we respond to demand.

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