People First - Webhelp x HPE - Newsletter #2

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People First

The latest global news of our HPE account at WEBHELP

In This Webh forces Conce becom Barcel Busine Openi Mentorship Initiative & Leadership Coaching

Webhelp is joining forces with Concentrix

Joining forces creates a clear path to industry leadership and secures our future in new and complex markets Concentrix is highly recognized and awarded as a leading player in CX and together we would have one of the most robust global footprints in the industry

Environmental, Social & Governance

At close, we would be welcoming a very strong leadership team and 440,000 highly talented and passionate people in 70+ countries.

Celebrating Onboardings & Milestones

By joining together, we believe we would create an even stronger value proposition to our collective clients, shareholders, and to our game-changers.

ISSUE
#2
MAY 2023
PEOPLE FIRST | ISSUE #2 01

Barcelona Business Campus Opening!

Thanks so much to all who were part of the Webhelp Business Campus opening, we had a blast! Our talented Game Changers made us sing and dance until los Castellers caught our hearts.

The official ceremony was launched by Helena Guardans & Olivier Duha, respectively our Webhelp Spain President and the CEO of Webhelp. They celebrated the LEED Platinum international sustainability certification, which places our Selva Mar Business Campus among the most sustainables in the world!

We were excited to receive some stakeholders from HPE (some of them being ex-Webhelpers).

On top we were very proud of the flowers sent from Singapore as our client PRMMS was not able to travel, putting the client at the heart is also rewarding! ❤

PEOPLE FIRST | ISSUE #2 02

Global Mentorship Initiative

Sincethebeginningof2023,ThinkHumanFoundationandGlobalMentorshipInitiative collaborateona3-yearprojectwhichfostersdigitalinclusionTheprojectwillimpactatotal of760studentsfrommarginalizedcommunitiesduringthe3-yearproject.Mentorsprovide 1hourperweekduring14weeksandgothroughdifferentmodules:buildacareerplan, createaLinkedInprofile,writearesume,prepareforjobinterviews,tipstoworkinan internationalenvironment

“IwantedtogivemytimetohelpthosewhocouldlearnfrommyexperienceGMIwas exactlywhatIwaslookingforbecauseitfocusesonunderservedstudentswhomaynot otherwisehaveaccesstomentorships”AlineAmeur

“ImentorastudentfromLiberia,hisprojectofbecomingafarmerisdifferentthough interesting.IamabletofindanhoureachweekandwillhelpasmuchasIcanformy menteetoprogress.”MatthewLester

ThanksalottothevolunteersfromWebhelpxHPEprojects!

Becomeamentor:globalmentorship.org/companies/webhelp

Jointly Cultivate Talent Program

ManagedbyAna-PaulafromHR,ournewJCTProgramaimsatrecognizingthetalent, commitment,andambitionofourMid-ManagementtoinvestfurtherinthemWeaimat spottingfuturemanagementtalentbasedontheirleadershippotential,motivation,skills,and experienceBythismeanwealsoenhanceourrecruitmentpoolfornewimplementations, expansionsandsuccessors-whileretainingourbestprofilesonthelongterm.ItisalongterminvestmentforWebhelptobetonthehiddengemswhohavethepotentialtobe impactfulgame-changers,makingsurewehaveapipelineofgreatleadersforthefuture.By doingsowearealsoloweringrecruitingcostswhileholdingbackthebesttalentsHowever, spottingstarpotentialisonlyhalfthebattle.Theotherhalfisgivingthemanopportunityto shinebyhelpingthemreachingtheirfullpotential.

ThankstotheassessmentofPamelawearecoachingourfirstgraduatesAlessiaOrsiniTeamLeaderforHPEE&G&YanaYurova-SupervisorofHPEAlliances.Bestofluck!

WannabeournextRisingStar?Discussitwithyourmanagerinyour1-to-1!

PEOPLE FIRST | ISSUE #2 03

Environmental, Social & Governance

We are creating a more inclusive & sustainable growth with our #MoreMovement for ESG: E for environmental encompasses the effect that company ’ s activities have on the environment - directly or indirectly.

S for social includes Webhelp's impact on our social environment in the community.

G for governance alludes to our corporate governance: the composition and diversity of its Board of Directors, transparency policies for public, or codes of conduct

Wearefocusedon4pillarstoMakeBusinessMoreHuman:

People

Asanemployerwetakeconcreteactionstofostermoreinclusion intheworkplace:onHPEprojectsourleadershipteamis espectingthegenderdiversity,wearealsotryingtoimproveour impacthiringbysourcingdiverseprofilestojoinourteams.

Planet

Asacorporatecitizen,wedomorefortheplanetandfuture generationsbyreducingourcarbonfootprint:ourBDRteams collectedmorethan30kgofwastebythebeachasateamactivity. Thiswasagreattimetoreflectonourdailyimpactasconsumers aswellasunderstandinghowcollectivesolutionscanemerge

Progress

Asabusinessleader,wedomoreforbusinessethicsbyraisingour ESGstandardsforsuppliers&clients.Ourgoalistoenroll100%of oursuppliersinourSustainableProcurementProgramby2025

Philanthropy

Asaphilanthropist,wedomoreforourLocalCommunities throughThinkHumanFoundation:bygivingtimewiththeGlobal MentorshipInitiative(seepreviouspage)orwiththeFundación Ànimawhenprovidingboardgamesforhospitalizedteenagers whogotabetterChristmasthankstoourgame-changers.

PEOPLE FIRST | ISSUE #2 04

Celebrating Onboardings & Milestones

Welcome onboard!

Pablo Oredsson Tomasini & Marc Vallès - HPE Telemarketing

Gulnar Khayarova, Hala Fweti, Nadia Bahri, Arif Candan, Gérôme Ferry & Eddie Tettey - ARUBA BDR

Markus Felger - Sales Support Specialist

Setting the example

Laia Soler started 15 years ago and grew from diverse projects and now is our Partner Specialist for Engage & Grow in Barcelona. From Germany we also greet Marion Birkle for her astonishing performance over the 15 years she has been working with us. Thanks to all our loyal Game-changers!

An inspiring loyalty!

Hans-Jürgen Hertel worked for our company for more than 20 years -on behalf of our customer HP Inc, Aruba and Hewlett Packard Enterprise. He worked as a business developer with the focus on lead generation in all IT business areas in Germany. After celebrating his 20th anniversary, Hans-Jürgen goes into his well-deserved retirement. All the best!

Best of Luck!

Some of our colleagues got promoted to HPE It's inspiring to see them growing their careers and we know they'll succeed as we'll provide their best leads!

From Prague: Rana Massad & Kerem Cagatay

From Barcelona: Carolina Herrero, Patrick Van de Graaf & Catalin Tataru

Remember to refer them on

PEOPLE FIRST | ISSUE #2 04
PEOPLE FIRST | ISSUE #2 05

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