Avanti Issue 1 2024

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THE VOICE OF 7-ELEVEN FRANCHISEES 2024 ISSUE 1 Charting A Path Forward Empowering Our Future Through The Ballot Box What We Can Do To Increase Sales In Our 7-Eleven Stores Four Reasons To Protect Your Franchise With National Captive Insurance Solutions, Inc. Thank You, NCASEF! Resilience Through Challenging Times Inflation And Other Factors Continue To Affect Consumer Spending
IT’S ONLY SPICED © 2024 7-Eleven, Inc. 7-ELEVEN, 7REWARDS, SLURPEE, SPEEDWAY, Moving S Design, and SPEEDY REWARDS are trademarks of 7-Eleven, Inc. and Speedway LLC. © 2024 The Coca-Cola Company. Sprite® is a registered trademark of The Coca-Cola Company. With Raspberry and Spiced Flavors. VISIT OUR STORES

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2024 ISSUE 1 AVANTI 9 AVANTI is published by the National Coalition of Associations of 7-Eleven Franchisees for all independent franchisees, store managers and interested parties. National Coalition offices are located at 3645 Mitchell Road, Suite B, Ceres, CA 95307. For membership information, call 855-444-7711 or e-mail nationaloffice@ncasef.com. The views and opinions expressed in the articles and columns published in AVANTI Magazine are those of the authors and do not necessarily reflect the official policy or position of the National Coalition of Associations of 7-Eleven Franchisees, its officers or its Board of Directors. THE VOICE OF 7-ELEVEN FRANCHISEES Contents Four Reasons To Protect Your Franchise With National Captive Insurance Solutions, Inc. By Marsh Charting A Path Forward By Sukhi Sandhu, NCASEF Chairman Empowering Our Future Through The Ballot Box By Nick Bhullar, NCASEF Executive Vice Chair What We Can Do To Increase Sales In Our 7-Eleven Stores By Teeto Shirajee, NCASEF Vice Chair Thank You, NCASEF! By Children’s Miracle Network Hospitals Member News............10 Bits & Pieces..........38 Legislative.....................49 SEI News...................51 Vendor Focus....54 FOA Events....58 DEPARTMENTS 7-Eleven Experience Event Takes Vegas By Storm! San Diego FOA & FOA of Greater Los Angeles Joint Trade Show In Memoriam: Greg Kaloustian Rocky Mountain FOA’s Heartfelt Contribution To Children’s Hospital Colorado 15 17 23 25 NCASEF 48th Annual Convention & Trade Show Gaylord Palms Resort • Kissimmee, Florida July 17-19, 2024 32 Save The Date! 27 22 THE VOICE OF 7-ELEVEN FRANCHISEES 2023 ISSUE Flip Through The Convention Photo Spread! Pages 15-20 Building Our Future, Together The Value Of Franchisee Community Engagement Transfers The Unseen Crisis Staying On Top Of Your Store’s Financials How To Surrender Your Store And Cut Your Losses How Minimum Wage Increases Affect 7-Eleven Franchisees How Paradox Improves Your Hiring Process Sprains, Strains, And Overexertion, Oh My NCASEF’s Convention Impacts CMN Hospitals Unity In Action Camaraderie & Community Showcased At The NCASEF 47 Annual Convention & Trade Show THE VOICE OF 7-ELEVEN FRANCHISEES The Affiliate Member Directory Page 41 The Vital Role Of Our NCASEF Committees Strategies To Beat Inflation In The Retail Industry The Homeless Problem Is Impacting Our Stores Keep The Safety Focus This Holiday Season Navigating An Evolving Retail Landscape Effective Planning Requires Input From All 7-Eleven Partners 36 40 THE VOICE OF 7-ELEVEN FRANCHISEES ISSUE The Fourth Quarter Affiliate Member & Board Of Directors Meeting Recap Page 40 Our Journey So Far A Farewell Note FTC Poised To Issue Sweeping Regulation Of Online Reviews Keys To Managing Multiple 7-Eleven Units Efficiently Building A Proactive Partnership With Local Officials HI-CHEW’s Sweet Success An Overview Of Workers’ Compensation Insurance A New Paradigm Fostering A Culture Of Collaboration & Cooperation

Member News

7-Eleven Charts The Future

Of Convenience Retail

7-Eleven showcased its innovative edge at NRF 2024: Retail’s Big Show, reported Convenience Store News. Marissa Jarratt, the executive vice president and chief marketing and sustainability officer, highlighted how the company, with over 13,000 stores in North America serving more than 12 million customers daily, is revolutionizing the shopper experience through a keen understanding of consumer data.

At the heart of this transformation is the Immediate Consumption Ecosystem (ICE), a strategy built on data insights, customer engagement, and the creation of memorable experiences. This approach leverages tools like the C Shopper analytics platform, the Brain Freeze Collective for consumer research, and experimental 7-Eleven Lab Stores to directly assess consumer behavior,

ensuring that the company stays intimately connected with its customers’ evolving preferences.

In order to enhance customer experience and engagement, 7-Eleven has introduced the Gulp Media Network, utilizing data from its 90 million loyalty members to tailor the shopping experience and develop a deeper brand connection. Launched in October 2022, Gulp Media signifies a strategic effort to influence purchasing decisions at the point of sale, marrying the brand’s iconic presence with the personal stories and emotions of its consumers.

Plans To Expand 7NOW

SEI is actively expanding its 7NOW delivery app to carve out a significant niche in the food delivery market, challenging restaurant aggregators and setting a goal to elevate the service into a billion-dollar venture by 2025, reported PYMNTS.com. The strategy includes leveraging 7NOW’s strong performance continued on page 12

The National Coalition Office

The strength of an independent trade association lies in its ability to promote, protect and advance the best interests of its members, something no single member or advisory group can achieve. The independent trade association can create a better understanding between its members and those with whom it deals. National Coalition offices are located in Ceres, California.

3645 Mitchell Road Suite B Ceres, CA 95307 855-444-7711

nationaloffice@ncasef.com

NATIONAL COALITION OF ASSOCIATIONS OF 7-ELEVEN FRANCHISEES

NATIONAL OFFICERS & STAFF

Sukhi Sandhu NATIONAL CHAIRMAN

855-444-7711 • sukhi.sandhu@ncasef.com

Nick Bhullar EXECUTIVE VICE CHAIR

626-255-8555 • bhullar711@yahoo.com

Teeto Shirajee VICE CHAIR

954-242-8595 • teeto.shirajee@yahoo.com

Michelle Niccoli

INTERIM VICE CHAIR 719-661-1048 • nicco711@yahoo.com

Khalid Asad

INTERIM VICE CHAIR 913-488-3014 • Khalid.asad@aol.com

Rajneesh Singh TREASURER

214-208-6116 • rjn_singh@yahoo.com

Shawn Howard OFFICE & VENDOR RELATIONS ADMINISTRATOR

855-444-7711 • shawnh@ncasef.com

Eric H. Karp, Esq. GENERAL COUNSEL

617-423-7250 • ekarp@wkwrlaw.com

John Riggio MEETING/TRADE SHOW COORDINATOR

262-394-5518 • johnr@jrplanners.com

John Santiago MANAGING EDITOR

267-994-4144 • avantimag@ncasef.com

April J. Key GRAPHIC DESIGNER lirpayek@gmail.com

The Voice of 7-Eleven Franchisees 2024 ISSUE 1

©2024 National Coalition of Associations of 7-Eleven Franchisees

Avanti Magazine is the registered trademark of The National Coalition of Associations of 7-Eleven Franchisees.

10 AVANTI 2024 ISSUE 1
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Member News

in 2023—with sales projected at $590 million for the year, a 32 percent increase from 2022—and anticipating substantial growth. The 7NOW app distinguishes itself by offering a broad range of items, from everyday essentials to hot food favorites like pizzas and chicken wings, directly aligning with the shift towards digital consumption.

The article states that by enhancing its delivery offerings and focusing on fresh food, SEI is not only aiming to compete with services like DoorDash and Gopuff, but also to cater to the increasing consumer demand for convenience and immediacy, as

continued from page 10 Better

evidenced by studies showing a significant portion of the population–especially Gen Z—turning to digital platforms for their purchasing needs.

“SEI is actively expanding its 7NOW delivery app to carve out a significant niche in the food delivery market.”

C-Store Growth Continues

The U.S. convenience store sector has witnessed consistent growth, marking the second consecutive year of expansion with a total of 152,396 stores in operation, reflecting a 1.5 percent increase from the previous year, according to the 2024 NACS/ NIQ Convenience Industry Store Count. This growth is indicative of the sector’s significant role in the American retail landscape, especially considering convenience stores account for approximately 80 percent of the fuels sold to U.S. consumers. The increase includes a notable rise in stores selling fuels, up 1.2 percent to 120,061 from 118,678 in 2023. Over the past decade, the industry

continued on next page

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has seen fluctuations in growth, with six out of ten years posting increases in the number of convenience retail outlets.

A closer look at the data reveals a dominance of “A-sized” operators, those owning between 1 to 10 stores, which constitute 63.1 percent of the total convenience store count (96,156 locations), including a significant number of single-store operators. On the state level, nearly all states reported an increase in their store counts, with Texas leading with the most convenience stores (16,304 stores), while only seven states experienced a decline (Alaska, Iowa,

continued from previous page

Idaho, Louisiana, Maine, Oklahoma and Vermont). Contrasting with the convenience store industry’s growth, other brick-and-mortar channels like grocery, drug, and fuel kiosks saw slight decreases or less significant growth.

Enhancing C-Store Employment Appeal

The Convenience Leaders Vision Group (CLVG) recently published a Vision Report detailing the challenges and strategies for the convenience and fuel retailing industry to

4 reasons we’re proud to serve

improve employee recruitment and retention, reported Convenience Store News. Key recommendations from the report include expanding the pool of potential applicants by targeting non-traditional sectors like healthcare, education, and students, highlighting a broader societal shift towards gig economy values. The importance of frontline managers in the recruitment and retention processes is emphasized, with suggestions for improving these areas through mentorship programs, better communication, and feedback loops.

Additionally, the report discusses

continued on page 33

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Four Reasons To Protect Your Franchise With National Captive Insurance Solutions, Inc.

Owning a franchise can be an exciting venture, but it’s not without its own set of risks and challenges—from financial and operational, to legal and compliance-related.

general liability, property, crime, liquor liability, and business interruption. And as an added bonus, Marsh can be your onestop-shop for all your franchise insurance

“One of the primary advantages of joining NCIS is that it’s designed to meet the unique needs of participating 7-Eleven franchisees.”

One way to protect your business and gain greater control over your insurance costs is to pool your risks with other franchises in a captive insurance program. In fact, 7-Eleven franchisees did just that in October of 2023, joining forces to create National Captive Insurance Solutions, Inc. (NCIS).

Operating as its own insurance company, NCIS provides general liability, property, crime, liquor liability, and business interruption coverages for franchisees across the 7-Eleven network. Marsh supports NCIS as the program administrator, assisting with insurance placement, financial reporting, regulatory compliance, and more. And, for franchisees, Marsh is your one-stop-shop for access to NCIS and all your insurance needs.

Below we explore four key reasons why you should consider joining NCIS to protect your franchise.

1. Built For Franchisees, By Franchisees

One of the primary advantages of joining NCIS is that it’s designed to meet the unique needs of participating 7-Eleven franchisees. The NCIS insurance program was built by those who understand the nuances and risks associated with 7-Eleven franchises, so the insurance premiums reflect your claims experience. When you join, you’ll have access to a Businessowners Package, or BOP, that contains five uniquely-tailored, competitively-priced insurance products—

needs, offering additional coverages such as workers’ compensation, excess liability, employment practices liability, and earthquake and flood insurance.

2. Stable, Competitive Insurance Rates

NCIS applies a “strength in numbers” approach to risk management. When you join the captive, you share your business risks and losses with other 7-Eleven franchises. This approach helps ensure NCIS isn’t at the mercy of the standard insurance market and empowers the captive to negotiate more favorable insurance premiums for all franchisees, essentially saving you money in the long run.

3. Compliance With Your Franchise Agreement

When you obtain coverage through NCIS, you can rest assured you’re satisfying a key insurance requirement in your franchise agreement. Not only that, you’ll also be able to eliminate the administrative step of providing proof of coverage to 7-Eleven Corporate—Marsh will handle that for you.

“When you join the captive, you share your business risks and losses with other 7-Eleven franchises.”

4. Valuable Guidance And Insights From Leading Risk Advisors

Joining NCIS unlocks valuable guidance from the experienced risk professionals at Marsh. Marsh is focused on working with NCIS to help simplify the insurance management process, so you can focus on running your business. A global leader in insurance broking and risk management with more than 150 years of experience, we’re uniquely qualified to help you protect your business and identify new opportunities to mitigate risk.

“Marsh is focused on working with NCIS to help simplify the insurance management process, so you can focus on running your business.”

Not a current member of National Captive Insurance Solutions, Inc.? Let’s talk. Give us a call at 855-546-5361 or scan the QR code to schedule an appointment to speak with one of our dedicate account managers. We’ll review your policy and explain the available coverage options.

• Marsh is the exclusive administrator of the 7-Eleven® Franchisee Insurance Program. We can help you protect your franchise with comprehensive business insurance and quality customer service.

• Marsh USA LLC, in CA DBA Marsh Risk and Insurance Services, CA Lic. 0437153. NCIS coverage is underwritten by AIG Specialty Insurance Company.

2024 ISSUE 1 AVANTI 15
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Charting A Path Forward

In these turbulent times, being part of the retail industry feels like navigating through a storm. As a 7-Eleven store owner, I know firsthand the challenges our businesses are facing. But if there’s anything I know about franchisees and the 7-Eleven brand, is that we are resilient, and I am confident we can overcome these present hurdles and come out stronger through collaboration and adaptability.

The economic landscape is shifting, with factors like EBT/SNAP benefits adjustments, rising inflation, and soaring grocery prices impacting our customers. Households have less disposable income, leading to tighter budgets and heightened challenges for us to attract and retain customers. We’re also experiencing shifts in legislation and regulations that add more layers of complexity to our operations—like flavored tobacco bans—and market prevailing wages and insurance rates that are increasing so rapidly it’s making it difficult for us to adjust or offset our operating expenses.

To help us make it through this period, SEI’s merchandising team is working with our vendor partners to introduce more “First, Best, Only” (FBO) items and

“SEI’s merchandising team is working with our vendor partners to introduce more ‘First, Best, Only’ (FBO) items and products exclusive to 7-Eleven, aimed at driving foot traffic.”
“But we as franchisees also have a tool at our disposal that is particularly indispensable at moment like these—the ability to adapt and cater directly to our customers’ needs as independent store owners.”

products exclusive to 7-Eleven, aimed at driving foot traffic and distinguishing our stores in the c-store sector. They are also working with vendors on better costs and promotions that are funded (in some cases fully), as well as to ensure the supply chain is running smoothly so our shelves are always fully stocked with the items our customers crave.

Collaboration with SEI and our vendors is pivotal in this endeavor. Together, we’re responding to the economic changes, creating a dynamic product mix offered at the right price that will bring more customers through our doors. These partnerships are vital, allowing us to leverage collective insights and resources to introduce products and promotions that set us apart.

But we as franchisees also have a tool at our disposal that is particularly indispensable at moments like these— the ability to adapt and cater directly to our customers’ needs as independent store owners. As franchisees, we possess the autonomy to make decisions that can significantly impact our stores’ success. Our franchise agreement allows us to order 15 percent outside of the Recommended Vendor Purchase Requirement (RVPR). We can use that to help tailor our stores to our customers’ tastes. We can order from local vendors, try new products as NRIs and SSIs, and adjust the retail pricing on some products to increase foot traffic.

This autonomy allows us to make choices that may differ with the broader corporate recommended strategies, but allows us to exercise Retailer Initiative and customize our product mix to the unique preferences and requirements of our local communities. From introducing regional specialties to adopting new product lines that resonate with our customers, our role as independent operators empowers us to drive sales and attract new shoppers by making decisions that sustain and enrich our stores and the communities we serve.

As franchisees, we’re curators of a retail experience that’s as diverse and dynamic as the customers walking through our doors. By staying attuned to their changing needs and preferences, we ensure our stores remain relevant, welcoming, and vibrant. This approach is not just about survival—it’s about thriving and turning challenges into opportunities for growth and connection.

The recent 7-Eleven Experience event stands as a testament to our collective strength and commitment. Seeing record-breaking franchisee attendance was an impressive and powerful demonstration of our unity and dedication to our brand, and each other. Platforms like the 7EE and our NCASEF convention underscore the importance of collaboration, of networking and sharing ideas, and learning from one another to navigate the complexities of our industry together. They also allow us

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2024 ISSUE 1 AVANTI 17

Charting A Path Forward

continued from page 17

to see and order the latest hot products from our vendor community that could have huge impacts on our sales and profitability.

As we continue to navigate these uncertain times, let us remember the power we hold as franchisees. Our ability to adapt, to customize our stores to meet the evolving needs of our customers, is our greatest asset. It’s through this flexibility and executing at the higher level innovations like FBOs and exclusive products that we’ll not only weather the current storm, but emerge stronger, more connected, and more resilient.

Before I end this column, I would like to extend my heartfelt thanks to Joe Rossi, our former NCASEF Executive Vice Chair, and Romy Singh, our former Treasurer, for their unwavering

“From introducing regional specialties to adopting new product lines that resonate with our customers, our role as independent operators empowers us to drive sales and attract new shoppers.”

dedication and service to our franchisee community. Their contributions have laid a strong foundation for our collective success, guiding us through both challenges and triumphs. They were also pivotal in implementing the new collaborative vision of our organization.

I’m thrilled to announce the appointment of Khalid Asad (Vice President of the Kansas City/St. Louis FOA) and

Michelle Niccoli (Vice President of the Rocky Mountain FOA) as interim Vice Chairs of NCASEF. Their diverse backgrounds and perspectives, as well as their experience as franchisee leaders, are invaluable assets to our leadership team and I’m looking forward to working with them.

I want to reiterate my commitment to serving you all with every ounce of energy I have. As we look to the future, let’s continue to embrace our independence and nurture a culture of collaboration between all 7-Eleven stakeholders.

“None of us is as great as all of us together”

The best way to stay informed of the latest changes and challenges to our 7-Eleven system-and the convenience industry, in general-is to join your local Franchise Owner’s Association. FOAs help franchisees share ideas and concerns, and allow us to approach our franchisor and vendor partners with a unified voice. Becoming an FOA member also makes you a member of the National Coalition, which consists of all 41 FOAs nationwide.

To join your local organization, contact the FOA president closest to you, or follow the instructions below to fill out an online membership form. If you cannot find the FOA closest to you, contact nationaloffice@ncasef. com for more information. We welcome your participation!

SUKHI SANDHU CAN BE REACHED AT 855-444-7711 or sukhi.sandhu@ncasef.com

How do I join an FOA?

1. Log in to 7Help using 7Hub (secured) in-store or using this link https:/7elevenna.servicenow.com/from any external device.

2. In the search bar type “FOA.”

3. Select the popup suggestion “FOA/ PAC:FRANCHISE OWNERS ASSOCIATION.”

4. Type “NONE” in the “Current FOA” box if you are joining an FOA for the first time or you are not a member of any other FOA.

5. Type in the full name of the FOA that you wish to join (No abbreviation) in the “Future FOA” box.

6. Type in the amount of monthly dues as instructed per local FOA.

7. Type “Please enroll (store number) as a member of (name of the local) FOA.”

8. Repeat Step 7.

9. Press the green submit icon.

2024 ISSUE 1 AVANTI 19
Join Your Local Franchise Owner’s Association Today!
2024 ISSUE 1 AVANTI 21

Empowering Our Future Through The Ballot Box

Our 7-Eleven business isn’t only about selling products, it’s about being a vital part of the community and a source of convenience in our customers’ busy lives. But as we navigate the waters of commerce, we are increasingly finding ourselves at the mercy of decisions made far from our well-lit aisles and friendly counters. The truth is, more and more our businesses are being influenced by the people that craft our laws. This is why I ask each one of you to vote with the future of our stores in mind this election season.

the convenience of card payments, but against the unfair burden of excessive fees.

time to adapt without compromising our bottom lines.

“The truth is, more and more our businesses are being influenced by the people that craft our laws.”

In a retail landscape dotted with giants, small businesses like ours need advocates in government. From the corridors of local municipalities to the halls of Congress, decisions are being made that directly impact our operations, our profitability, and our ability to serve our communities. We need lawmakers who understand that decisions like credit card swipe fees, menthol bans, raising tobacco license fees, and swift increases in the minimum hourly wage are more than lines in a legislative document, they are currents that can either sweep our businesses to prosperous shores or sink us into troubled waters.

In regard to credit card swipe fees, every time a customer swipes their card, a portion of our hard-earned revenue disappears into a fee. We need representatives who see the value in regulating these fees, ensuring they are fair and do not disproportionately impact small businesses like ours. The balance here is delicate—we are not against

The proposed bans on menthol and other tobacco products are another battleground. While public health is important, abrupt bans without considering the impact on businesses like ours are not the solution. We need legislators who will work with us to find a balance between public health concerns and the economic realities of stores that rely on these sales.

Rising tobacco license fees are a similar concern. Increases in these fees must be balanced with the realities of our operating costs. They should not be punitive, but reflective of a cooperative approach between government and businesses.

Wage policies, particularly around raising the minimum hourly wage, are a critical concern. While we all support fair wages, a sudden and steep increase can be a shock to the system of small businesses. We need lawmakers who understand the need for a phased approach, giving businesses like ours

“We need representatives who see the value in regulating swipe fees, ensuring they are fair and do not disproportionately impact small businesses like ours.”

Lastly, the rising tide of retail crime is a concern that keeps many of us awake at night. We need strong support from law enforcement and the legal system to protect our employees, our customers, and our investments. Legislators who prioritize effective measures against retail crime will have a direct positive impact on our businesses and communities.

As we stand on the eve of these elections, I urge you to think of these issues as you cast your vote. It’s about choosing representatives who understand the heartbeat of small businesses, who

“Let’s go to the polls and vote for the change we want to see. Let’s vote for the future of our businesses and our communities.”

recognize the challenges we face, and who are willing to work alongside us for solutions that benefit our stores and our communities as a whole.

Together, we can make a difference. Let’s go to the polls and vote for the change we want to see. Let’s vote for the future of our businesses and our communities. Let’s vote for a brighter, more prosperous tomorrow.

22 AVANTI 2024 ISSUE 1 NICK BHULLAR CAN BE REACHED AT 626-255-8555 or bhullar711@yahoo.com

What We Can Do To Increase Sales In Our 7-Eleven Stores

In an era where millennials and Gen Z are shaping market trends and redefining consumer expectations, the imperative to attract these demographics is clear. This endeavor, however, demands more than individual effort. It requires a united front among all 7-Eleven stakeholders—franchisees, SEI, and our valued vendors—to innovate and adapt to the evolving retail landscape.

“To attract millennial and Gen Z customers requires a united front among all 7-Eleven stakeholders to innovate and adapt to the evolving retail landscape.”

A Shared Vision for Innovation

To begin, we need a shared vision. Millennials and Gen Z are the epitome of the digital age—tech-savvy, socially conscious, and value-driven. To captivate these audiences, our collective efforts must focus on innovation, both in how we present our stores, and in the products and services we offer. This means embracing digital marketing strategies, leveraging social media platforms to engage in meaningful conversations, and utilizing data analytics to understand and anticipate consumer preferences. Through collaborative planning sessions, SEI, franchisees, and vendors can outline a cohesive digital strategy that amplifies our brand presence and resonates with younger consumers.

Tailoring Products and Experiences

The essence of our appeal lies in our ability to offer tailored experiences and products that resonate with the values and lifestyles of millennials and Gen Z. This is where the relationship between franchisees, SEI, and vendors becomes pivotal. Vendors, with their insight into

product trends and innovations, can provide franchisees with a diverse range of products, from eco-friendly goods to tech gadgets, catering to the interests and values of younger consumers. SEI, on its part, can facilitate this by ensuring that the logistics and supply chains are optimized for a smooth introduction of these products into our stores. Together, we can create a curated shopping experience that meets and exceeds the expectations of these demographics.

Emphasizing Sustainability and Social Responsibility

Environmental sustainability and social responsibility are at the heart of millennials and Gen Z’s consumer behavior. By working together, franchisees, SEI, and vendors can amplify our commitment to these causes. This can be achieved through initiatives like adopting sustainable packaging, minimizing waste, and supporting community projects. Vendors can play a significant role by offering products that align with these values, while SEI can spearhead campaigns that highlight our collective efforts in sustainability and social responsibility. As franchisees, we can bring these initiatives to life in our local communities, generating a brand image that resonates with the conscientious nature of these generations.

Leveraging Technology for a Seamless Experience

Technology is the key in attracting and retaining millennial and Gen Z customers. A collaborative effort can revolutionize the in-store experience through the adoption of cutting-edge technologies like augmented reality (AR) for product information, self-checkout

kiosks, and mobile payment solutions. Vendors can introduce innovative tech products and services, while SEI can ensure the technological infrastructure of our stores supports these advancements. As franchisees, we can provide valuable feedback from the ground, helping to refine and adapt these technologies to meet consumer expectations.

Creating Retail Experiences

Millennials and Gen Z seek experiences that are memorable and shareworthy. By pooling our resources and creativity, franchisees, SEI, and vendors can transform 7-Eleven stores into hubs of experience—be it through pop-up events, exclusive launches, or community-driven initiatives. These efforts will attract younger consumers and create a sense of community and belonging that can encourage loyalty and repeat visits.

“Technology is the key in attracting and retaining millennial and Gen Z customers.”

The path to attracting millennials and Gen Z requires a combined effort from franchisees, SEI, and vendors. It demands a shift in our mindset, where innovation, sustainability, technology, and experiential retail become the pillars of our strategy. I believe in the power of this collaboration to not only attract but also engage and retain the younger generations, securing the future of our 7-Eleven brand in the dynamic retail landscape of today and tomorrow.

TEETO SHIRAJEE

CAN BE REACHED AT 954-242-8595 or teeto.shirajee@yahoo.com

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Thank You, NCASEF!

2023 was an incredible year of partnership between Children’s Miracle Network Hospitals and the National Coalition of Associations of 7-Eleven Franchisees (NCASEF). Through NCASEF and local FOA events, more than $540,000 was raised in support of 28 member hospitals across 19 states.

“Through NCASEF and local FOA events, more than $540,000 was raised in support of 28 member hospitals across 19 states.”

Funds raised by NCASEF are unrestricted and used by local member hospitals that best understand their communities’ most urgent needs. Whether that’s providing charitable care to children, investing in research that discovers life-saving treatments and cures, training the next generation of doctors and nurses, or offering families comfort and peace of mind during the most trying moments of their lives, member hospitals use Children’s Miracle Network Hospitals’ funds where they are needed most. This is vital to children’s hospitals that frequently do not have other streams of unrestricted funds.

“Funds raised by NCASEF are unrestricted and used by local member hospitals that best understand their communities’ most urgent needs.”

Thank you, NCASEF, for helping to change kids’ health to change the future. We couldn’t achieve our mission without you!

A special thank you, to the following FOAs who donated to their local member hospital through a Convention pledge, vendor engagement, local event, or direct donation:

Alliance of 7-Eleven Franchisees FOA

Arizona FOA

Baltimore FOA

Cal-Neva FOA

Central Florida FOA

Central Valley FOA

Chesapeake Bay FOA

Chicagoland FOA (FOAC)

Columbia Pacific FOA

Detroit FOA

East Coast FOA

Eastern Virginia FOA

Greater Bay FOA

Greater Los Angeles FOA (FOAGLA)

Greater Northwest FOA

Greater Oregon FOA

Joe Saraceno FOA

Kansas City/St. Louis FOA

Keystone FOA

Metro NJ FOA

Michigan FOA

Midwest FOA

Northern California FOA

Rocky Mountain FOA

Sacramento Valley FOA

San Diego FOA

San Fran/Monterey Bay FOA

South Florida FOA

South Nev/Las Vegas FOA

South Texas FOA

Southern California FOA (FOAS)

Suburban Washington FOA

Texas FOA

UFOLI, NY FOA

United Franchise Owners of Florida FOA

Utah FOA

Washington DC FOA

West Coast FOA

Please reach out to Kate Burgess (KBurgess@CMNHospitals.org) with questions or for more information on getting involved with Children’s Miracle Network Hospitals.

Children’s Miracle Network Hospitals and NCASEF Spotlights Hospital Tours

Across the nation, NCASEF members had the opportunity to take a tour of the local member hospital their fundraising supports. Attendees had the opportunity to see spaces heavily impacted by philanthropy dollars, just like the funds NCASEF raises, and may have seen Neonatal Intensive Care Units (NICU), play spaces, emergency departments, research facilities, outdoor gardens, or oncology floors, and interfaced with countless healthcare professionals that make the work our member hospitals do possible.

Thank you to the FOA leaders and members for making time to tour their local member hospitals. We are grateful for the opportunity to show you the first-hand impact your fundraising is making!

Please reach out to Kate Burgess (KBurgess@CMNHospitals.org) for more information on touring your local member hospital.

FOA Events

2023 saw huge growth in FOA hosted charitable events. Golf events, trade shows, and end-of-year parties brought FOAmembers and affiliate vendors together to make an impact for their local Children’s Miracle Network member hospital. In 2023, nearly $180,000 was raised through local FOA events.

We are so grateful for your generous contributions and invitations to member hospitals and Champions, or patient ambassadors, to attend these events!

Interested in hosting an event benefiting Children’s Miracle Network Hospitals in 2024? Please reach out to Kate Burgess (KBurgess@CMNHospitals.org) for more information.

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7-Eleven Experience Event Takes Vegas By Storm!

In a vibrant celebration of unity, the 7-Eleven Experience, held on February 14-15 at the luxurious MGM Grand in Las Vegas, once again broke attendance records, drawing the passionate participation of franchisees from across the country. This year’s gathering was a melting pot of ideas and innovation, drawing in corporate management from all tiers, alongside employees from the diverse family of 7-Eleven, including the Speedway and Stripes brands. The trade show floor buzzed with activity, hosting countless exhibitors eager to unveil the latest trends, products, and technologies tailored for 7-Eleven, Speedway, and Stripes.

SEI took this opportunity to spotlight their exclusive private label items and fresh food offerings, demonstrating a keen focus on quality and customer satisfaction. Beyond the products, new operational programs were introduced, designed to streamline processes and enhance the overall store experience. In all, this event set a dynamic course towards innovation and excellence in the 7-Eleven brand.

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San Diego FOA & FOA of Greater Los Angeles Joint Trade Show

On January 24, 2024, the picturesque Pechanga Resort and Casino in Temecula became the epicenter of networking and celebration for the 14th Annual Trade Show hosted by the San Diego FOA and the FOA of Greater Los Angeles. This event welcomed approximately 85 vendors, showcasing their latest products and services to the vibrant community of 7-Eleven franchisees. An impressive turnout of franchisees represented 260 stores, coming together to explore new opportunities, share insights, and strengthen their business networks.

One of the highlights of the event was an exhilarating raffle contest that captured everyone’s attention. Qayum Raofi, a proud member of the San Diego FOA, walked away with the grand prize of $2,500.

The excitement continued as Sim Nijjar, a member of the FOA of Greater Los Angeles, claimed the second prize of $1,000.

Adding to the event’s prestige, special guest Nick Bhullar, the newly elected NCASEF Executive Vice Chairman, was in attendance, offering his support to the San Diego and Los Angeles franchise community. The trade show also saw significant participation from 7-Eleven, Inc., with market managers Bobbie King, Jeff Strader, and Mladen Dinic, alongside market leader Kendall McIntosh, attending the event. This annual trade show served as a platform for team work and celebrated the spirit of community and achievement within the 7-Eleven franchise network.

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the necessity of cleaning up the industry’s image to become a more desirable place of employment and suggests image enhancement campaigns possibly involving celebrities. Mental health support and kindness campaigns were also identified as vital for employee well-being, addressing the need for training in handling mental healthrelated incidents.

SEI Plans Upgrades For Speedway & Stripes Stores

7-Eleven, Inc. is setting the stage for significant enhancements at its Speedway and Stripes stores, with plans to upgrade offerings and technological capabilities, reported C-Store Dive. SEI President Stan Reynolds outlined the company’s vision during the third-quarter earnings call, revealing intentions to revamp over 3,000 Speedway stores with 7-Eleven’s proprietary point-of-sale (POS) system and an extensive foodservice program. This move aligns with SEI’s overarching objective to elevate foodservice to account for a significant portion of sales by 2025. Specifically, enhancements at Speedway stores will include the incorporation of hot food cases, expanded bakery selections, and the introduction of commissary food options across various locations.

Small C-Store Operators Cautiously Optimistic

As the convenience store landscape marches into 2024, small operators—those manning the decks of 20 stores or fewer—are navigating a sea of uncertainties with a blend of cautious optimism and realism. The Convenience Store News 2024 Forecast Study unveils a nuanced picture: a slight uptick in economic confidence among these retailers, with 22 percent sporting a positive outlook, up by 8 points from the previous year. Yet, shadows loom large with over half still viewing the economic climate through a skeptical lens, attributable to lingering postpandemic woes and inflationary pressures curbing impulse buys.

Despite this, there’s a notable thread of resilience—14 percent of respondents are buoyant, rating their 2024 expectations as stellar, marking a 7-point increase from 2023’s sentiment. This tempered optimism reflects a community bracing for a mixed bag of fortunes, poised on the delicate balance between cautious hope and the hard-nosed reality of

Furthermore, SEI disclosed plans to introduce its loyalty and delivery platforms to its Stripes locations, acquired from Sunoco. With an eye on optimizing operations and driving sales growth, the company plans to leverage its proprietary fresh foods, beverages, and private brands to enrich the product assortment at these sites. Notably, the low loyalty and delivery penetration at Stripes locations presents an opportunity for SEI to introduce its 7Rewards program and 7Now delivery service, enhancing customer engagement and convenience.

retail.

On the operational front, small operators are steeling themselves against a backdrop of challenges, with labor issues taking center stage. The scramble for talent is intense, with many reporting a shortage of applicants and a spike in turnover rates, pressing the need for competitive wages and benefits. Operational costs, inflation, and fuel prices continue to be major concerns, alongside the looming specter of tobacco regulations and the competitive squeeze from dollar stores, Amazon/Amazon Fresh, and food delivery platforms.

“Small c-store operators are navigating a sea of uncertainties with a blend of cautious optimism and realism.”

Wages A Persistent Challenge For C-Stores

Low pay rates are the predominant reason for the high turnover of convenience store workers below the managerial level, reported HR Dive. According to a report from NACS and the Coca-Cola Retailing Research Council, approximately 49 percent of these employees cited the desire for higher salaries as their primary reason for leaving, significantly outpacing the second most cited reason, which is a negative

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work environment, by more than double. This issue is compounded by a tight job market and historical turnover rates in the convenience store sector exceeding 100 percent, with a notable 36 percent of workers leaving within their first month. The report suggests a gap in communication regarding the actual benefits and pay rates offered, pointing towards a need for better transparency and marketing of compensation packages to both retain and attract employees.

Global C-Store Sales Grow

The convenience store sector exhibited significant year-over-year sales growth across 29 out of 31 countries in the third quarter of 2023, according to the NACS/NIQ Q3 2023 Global Convenience Store Industry Report. The study, conducted by NIQ (formerly NielsenIQ), revealed a wide range of sales changes, from a decline of 4.4 percent to a dramatic increase of 135 percent, highlighting the global resilience of convenience

stores. Particularly, Latin America witnessed substantial value sales growth, with eight countries seeing increases of at least 10.2 percent. Notably, Argentina experienced an impressive 135 percent surge in value

“The convenience store sector exhibited significant year-overyear sales growth across 29 out of 31 countries in the third quarter of 2023.”

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Member News

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sales. Despite the positive trend, the report indicated a slight deceleration in growth during Q3 compared to the preceding quarter, with 19 out of the 31 countries reporting weaker growth.

McLane Launches

Emerging Brands Program

McLane Company Inc. recently introduced Emerging Brands, an initiative designed to enhance convenience store offerings by bringing up-and-coming brands to retailers nationwide. The company said the program will meet the growing demand for unique products and personalized shopping experiences among consumers, with research showing that one in three shoppers actively seek out new brands and products. Emerging Brands provides retailers with access

to a diverse range of products, including local, new-to-market, small-batch, and values-driven items, allowing them to quickly diversify their product selection and cater to evolving consumer preferences.

Powered by technology partner Mable, McLane said the digital marketplace offers retailers a seamless eCommerce platform with features such as low order minimums, rapid processing, and warehouse-less drop shipping. Retailers can easily browse and order products based on location, dietary preferences, brand values, and categories, enhancing their ability to offer highly personalized options to customers.

Store Brands Sales Jumped In 2023

In 2023, store brands achieved unprecedented success, as highlighted

in the Private Label Manufacturers Association’s (PLMA) 2024 Private Label Report. Dollar sales surged by $10.1 billion, reaching a historic high of $236.3 billion, marking a 4.7 percent increase from the previous year. This growth outpaced that of national brands, which saw a 3.4 percent rise in dollar sales.

Over a four-year span, store brand sales rose by $60.2 billion, a 34 percent upsurge, with dollar share climbing to a record 18.9 percent and unit share reaching 20.7 percent, indicating a significant consumer shift towards private label items.

In Memoriam: Greg Kaloustian

We are deeply saddened by the news of our dear friend Greg Kaloustian’s passing on March 11, 2024. It is a significant loss for the 7-Eleven family. Greg was a highly respected leader in the franchise community on Long Island, NY. Presently, he was the 1st Vice President of UFOLINY and also represented various SEI advisory committees.

He began his journey as a franchisee in 1985, after serving as a district manager for 7-Eleven, Inc. in the area. As a district manager and later as a franchisee, he touched many lives, helping others to become franchisees and operate profitable stores through his logical and practical approach. His peers will appreciate his contributions for a long time to come. Greg was also deeply involved in charitable causes, and was always the first to step up and offer his personal and financial support. We will miss him greatly.

On behalf of 7-Eleven franchisees and the UFOLINY Board of Directors, we offer our thoughts and condolences to Greg’s wife, Andrea, family, and friends.

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The report, drawing on PLMA/ Circana Unify+ market data, reflects a growing consumer preference for store brands, with nine out of ten departments experiencing growth, led by notable increases in the Beauty (up 10.5 percent vs. 2022), General Food (+10 percent), and Beverages (+8.9 percent) categories.

“Over a four-year span, store brand sales rose by $60.2 billion, a 34 percent upsurge.”

U.S. Retail Fuel Sales Dip

U.S. same-store retail fuel sales experienced a downturn in 2023, with a 3.4 percent decline overall and a sharper 4.7 percent drop in the fourth quarter, according to OPIS DemandPro data. The start of 2024 has not signaled a rebound, as early first-quarter data shows a 5.2 percent year-over-year decrease in retail fuel demand. Market analysts and industry insiders point to inflation as a significant factor behind these declines, despite a general easing of inflation rates. This financial strain is reflected in consumer sentiment as well, with Transunion’s fourth-quarter survey revealing inflation as a paramount concern among consumers, further stressing household finances.

Despite inflation being a central issue, competition from new retail outlets also plays a critical role in the reduced fuel sales volumes, the

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report states. A marketer from the U.S. Southeast attributed the loss in sales volume partly to the expansion of new stores, which has intensified the competition, leading consumers to spend more cautiously.

CA’s Minimum Wage Hike May Have Broader Affects

California ushered in a significant wage increase for fast-food workers, setting a new statewide minimum of $20 an hour starting April 1, but while the spotlight is on fast-food workers, the ripple effects of this wage hike are expected to be felt far and wide, affecting a broader spectrum of hourly-paid workers across various sectors, reported Business Insider. As fast-food chains become more appealing to job seekers due to these higher wages, other employers, including fullservice restaurants, retail stores, and beyond, are anticipated to raise their pay rates to remain competitive in the labor market. Analysts suggest that this move could have broader inflationary consequences, affecting not only wages but also the prices of goods and services, as businesses adjust to the increased labor costs.

Banks’ Triple-Dipping Raises Concerns

Recent data released by the Merchants Payments Coalition reveals a concerning trend: banks are significantly increasing credit

card swipe fees, annual fees, and interest rates, hitting consumers with multiple charges and driving up costs. According to the Consumer Financial Protection Bureau (CFPB), credit card interest rates reached a record high of 22.8 percent in 2023, resulting in billions of dollars in additional charges for cardholders. Moreover, large banks charge interest rates substantially higher than smaller institutions, adding an extra financial burden of $400-500 annually for cardholders.

Additionally, the average annual fee for credit card accounts has risen to a record $105, with revenues from these fees doubling over the past few years. Meanwhile, credit card swipe fees have more than doubled over the past decade, surpassing $126 billion in 2022, significantly impacting merchants and consumers alike. These revelations come as Senate Judiciary Committee Chairman Richard Durbin schedules a hearing on the lack of competition in swipe fees, highlighting the urgent need for regulatory intervention to protect consumers and promote market competition.

Inflation & Interest Rates

Ongoing Economic Challenges

Inflation and the Federal Reserve’s strategy to mitigate it remain critical concerns for the U.S. economy in 2024, according to Jack Kleinhenz, Chief Economist at the National Retail Federation. Despite a decline from its peak, inflation’s deceleration

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In response to the financial pressures of inflation and declining sales, Target recently launched “Dealworthy,” a new in-store and online brand designed for budget-conscious consumers featuring items starting at under $1, reported CNN Business. • Dollar General recently celebrated the opening of its 20,000th store in Alice, Texas, marking a significant milestone for the discount retailer. With plans to open hundreds more locations this year, Dollar General expects to maintain its rapid expansion strategy despite a slight de-

cline in comparable sales. • Seven & i Holdings is set to retract its supermarket operations from certain regions in Japan under shareholder pressure to streamline its businesses amidst losses, reported Japan Today. The company plans to either shut down or divest 17 of its Ito-Yokado stores in order to concentrate its efforts around Tokyo and fortify its flagship 7-Eleven c-store operations. • Walmart plans to add over 150 large-format stores in the next five years, with the initiative including both new constructions and

the transformation of some existing locations into Supercenters, reported CNBC. The company already has more than 4,600 stores across the U.S. • A new report from Numerator reveals that the three most popular private brands in 2023 were Kroger’s Smart Way, Dollar Tree’s Sure Fresh and Amazon Basics. The report also found that 66 percent of the largest 200 private label brands saw growth in 2023 and 47 percent of store brands increased their sales volume. • Discount grocery chain ALDI recently announced

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has been slower than anticipated, underscoring its ongoing challenge.

The slight decrease in January’s year-over-year inflation to 3.1 percent from December’s 3.4 percent still falls short of the Fed’s 2 percent target. Overall consumer spending dipped in January due to a decline in spending on goods and lower prices for goods, even though there was a rise in services spending and prices for services were elevated.

This shift, along with elevated service sector inflation, suggests the Fed’s likely cautious stance on rate cuts. Despite maintaining interest rates in recent months, the Fed is navigating a tight labor market characterized by high wages and job vacancies, complicating efforts to achieve a balanced approach to inflation and employment goals. Kleinhenz anticipates possible rate reductions later in the year, contingent upon inflation trends, signaling an

intricate balance between fostering economic growth and controlling inflation.

“Inflation and the Federal Reserve’s strategy to mitigate it remain critical concerns for the U.S. economy in 2024.”

Consumer Backlash

Against Rising Prices

Consumer resistance to inflationary pressures is reshaping shopping habits and prompting a pushback against price hikes, reported the Associated Press. With prices still significantly higher than pre-pandemic levels, Americans are opting for store-brand items,

favoring discount retailers, and reducing purchases of non-essential items like gourmet foods. This shift in consumer behavior, particularly evident in the food and consumer goods sectors, is forcing large companies to moderate their price increases, thereby contributing to a slowdown in overall inflation, which has decreased from a peak of 9.1 percent in 2022 to 3.1 percent.

The consumer-led resistance to price increases suggests a departure from historical patterns of inflationary psychology, where consumers accelerated purchases amid rising prices, perpetuating inflation. However, economists note a different trend emerging, with consumers becoming increasingly price-sensitive and driving moderation in price hikes across various industries.

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Rocky Mountain FOA’s Heartfelt Contribution To Children’s Hospital Colorado

On the 7th of February, 2024, the Rocky Mountain FOA dedicated their time and efforts at Children’s Hospital Colorado in support of the “Alice Cares for Kids Radiothon Engagement Day.” During this special event, local radio station Alice 105.9 took a break from its usual broadcast to share inspiring tales of hope and healing, aiming to gather funds for the hospital. The event is a testament to the community’s empathy and generosity, which has enabled Children’s Hospital Colorado to achieve over two decades of miracles, raising $23 million to support its patients and families. This makes it the second-largest Radiothon program in the nation.

As part of their contribution, the members of the Rocky Mountain FOA engaged in various behind-the-scenes activities, such as crafting blankets, assembling stuffed animals, and designing decorations. These efforts were focused on boosting the hospital’s annual fundraising campaign, which took place the following day, on February 8. The association expressed profound honor in being able to support a remarkable organization that’s making a difference in the lives of children and families.

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plans to add 800 stores nationwide by the end of 2028 through a combination of new openings and store conversions. As a key part of its plans, ALDI also announced the successful completion of its acquisition of Southeastern Grocers and its Winn-Dixie and Harveys Supermarket banners. • The FTC and a group of attorneys general have filed a lawsuit to block the merger between Kroger and Albertsons, citing concerns that the deal would lead to higher grocery prices for consumers and lower wages for workers, despite attempts by Kroger and Albertsons to address antitrust concerns through divesting over 400 stores and other assets, reported CNBC. • Walmart recently announced an investment in their store managers, including increased wages and a redesigned bonus program. The initiative raises the average store manag-

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AI Boosts Efficiency & Revenue In Retail

Sixty-nine percent of retailers and Consumer Packaged Goods (CPG) producers have reported an increase in annual revenue attributed to the adoption of artificial intelligence, and 72 percent of those utilizing AI observed a decrease in operating costs, according to NVIDIA’s “State of AI in Retail and CPG” survey. This survey sheds light on the significant impact of AI on

the grocery industry, emphasizing its role in boosting operational efficiency, cutting costs, and enhancing customer experiences.

Key AI applications currently in use include personalized customer recommendations, store analytics, loss prevention, augmented reality, and automated marketing content creation. The survey further reveals that 64 percent of respondents are planning to expand their AI infrastructure in the next 18 months, with 86 percent aiming to incorporate generative AI to improve customer

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Gen Z & Millennials

Prefer Self-Checkout

The NCR Voyix Corporation’s 2024 Digital Commerce Index reveals a growing preference for self-checkout among Gen Z and Millennial shoppers, with 53 percent of the consumers aged 18 to 44 favoring this method for its speed, shorter lines, and privacy benefits. In contrast, the older demographic (ages 45 to 60+) tends to favor traditional checkout, mainly due to the volume of their purchases. This survey also reveals a pronounced preference for in-store grocery shopping, with twothirds of respondents opting for this method over online shopping, driven by the desire to personally select fresh produce (5 percent and meats (51 percent), as well as to avoid

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common online shopping issues like out-of-stock items (62 percent) and incorrect deliveries (52 percent). Furthermore, inflation has prompted 74 percent of consumers to alter their grocery shopping habits, with 56 percent seeking less expensive items and 49 percent reducing their overall purchases.

fees unless the Credit Card Competition Act becomes law. • UPS plans to reduce its workforce by 12,000 positions amid forecasts of fullyear revenue falling short of expectations, reported Reuters. The company also plans to cut $1 billion in costs following a year marked by interactions. Despite the enthusiasm for AI expansion, challenges such as technological limitations, a scarcity of AI talent, and concerns over data privacy remain.

“There is a growing preference for self-checkout among Gen Z and Millennial shoppers.”

Californians Pay Most For Groceries

Californians spend more on groceries than residents of any other state in America, with households in the Golden State averaging $297.72 weekly, according to a study conducted by HelpAdvisor. This figure surpasses the national average of $270.21 per week. The study also highlights regional differences

in grocery spending, with Nevada ($294.76), Mississippi ($290.64), Washington ($287.67), and Florida ($287.27) ranking among the top five states for the highest grocery bills. The Midwest, including states like Wisconsin, Iowa, Nebraska, Michigan, and Indiana, reports the lowest weekly grocery expenses, with households there spending under $240 at the store on average per week. Despite a slowdown in overall inflation in 2023, grocery prices have continued to rise, reflecting a 1.7 percent increase in the consumer price index for food at home as of November.

Interest In Online Grocery Shopping Grows

Consumers are increasingly turning to digital shopping methods, particularly omnichannel approaches, to mitigate the stress associated with in-store grocery shopping, reported Food Navigator USA. A recent report by Kroger’s market research firm

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er salary from $117,000 to $128,000 per year and modifies the bonus structure, linking it more closely to store profits, with potential bonuses up to 200 percent of the base salary. • Japan’s FamilyMart recently began using robots to clean floors across 300 of its stores, a response to its

labor shortage, reported Nikkei Asia Each robot cleans the floor five times a day, which frees up staff to do other tasks like stocking shelves. • The Merchants Payments Coalition recently said Capital One’s plans to acquire Discover won’t lead to badly needed competition over credit card swipe

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declines in volume, revenue, and operating profit across all business segments. • In the latter half of 2023, the U.S. saw the addition of nearly 1,100 new public, fast-charging stations for electric vehicles, marking a 16 percent increase, reported Bloomberg This expansion is set to accelerate with $5 billion in federal funding to ensure a dense charging network. • Wawa recently introduced Goose Media Network, its retail media platform, allowing product and brand partners to connect with customers through custom ads on its website, mobile app, and pump videos. • The Texas Financial Crimes Intelligence

Center recently issued an alert about a new fuel theft method where suspects manipulate the valve coil wire within the fuel pump cabinet to dispense fuel freely. Despite attempts to deter this method, industry experts warn of its increasing prevalence and potential for organized groups to exploit the technique for fuel theft. • Whole Foods Market recently unveiled a new, smaller store concept named Whole Foods Market Daily Shop, set to debut on the Upper East Side in Manhattan. These smaller stores, ranging between 7,000 to 14,000 square feet, will cater to busy lifestyles by providing grab-and-go meals, week-

ly essentials, and fresh produce. • Car rental firm Hertz is selling around 20,000 electric vehicles, including Teslas, from its U.S. fleet, reversing its initial plan to electrify 25 percent of its fleet by the end of 2024, reported Reuters. Citing higher costs associated with EV damage and collision, the company is shifting its focus back to gas-powered vehicles. • The FDA recently filed complaints seeking maximum fines against 20 brick and mortar retailers for selling unauthorized Elf Bar e-cigarettes, a brand popular among youth, despite previous warnings. • Major retailers like

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84.51˚ surveyed consumers on their perceptions of online and in-store shopping, revealing a significant shift in preferences. Convenience emerged as the primary motivator for online shopping, with 80 percent of respondents citing it as the top reason. Moreover, 58 percent of consumers opt for online shopping due to its perceived lower stress levels, indicating a growing reliance on digital platforms for grocery needs.

“Convenience emerged as the primary motivator for online grocery shopping, with 80 percent of respondents citing it as the top reason.”

While consumers embrace digital shopping for shelf-stable and frozen products, fresh food remains a challenge. According to the study, consumers still prefer to purchase certain fresh foods in-store, with percentages indicating 52 percent for dairy, 74 percent for deli, 75 percent

continued from page 45

Walmart, Target, and Kroger are enhancing sales by offering paid membership perks, such as sameday delivery, effectively transforming their stores into online fulfillment hubs, reported CNBC. Walmart now pro-

for meat or fish, and 77 percent for produce. Additionally, the reluctance to accept substitutions for deli, meat, and fish products is highlighted, with consumers indicating a preference to pick up these items themselves.

Wawa’s Nationwide Ambitions

Pennsylvania-based convenience chain Wawa has set its sights on a colossal expansion plan to establish its presence in every state across the USA, reported the Philadelphia Inquirer. Currently, Wawa has outlined plans to venture into the South and Midwest, with new stores slated for Tennessee, Alabama, North Carolina, and Georgia in 2024, and a massive rollout of 160 stores across Ohio, Kentucky, and Indiana in the next decade, starting from 2025. This aggressive growth strategy, termed as the most ambitious in the company’s 60-year history by CEO Chris Gheysens, seeks to increase Wawa’s store count to 2,000 by 2030, despite recent pullbacks in Philadelphia and resistance in suburban areas.

NY Flavored Vape Ban Not Enforced

A survey conducted by the Siena College Research Institute for the NYS Association of Convenience Stores reveals that New York officials are struggling to enforce the ban on flavored vapes, with a significant portion of the population unaware of the ban’s existence, reported the New York Post. Despite a strong public backing for the prohibition of these products, 53 percent of respondents rated the enforcement efforts as fair or poor. Moreover, the poll highlights a substantial gap in public awareness, with only 39 percent of New Yorkers aware that flavored vapes are illegal, suggesting a failure in communication about the ban. New York residents are calling for tougher enforcement and stricter penalties for violations, with substantial support for the Department of Tax and Finance to enforce vaping laws, imposing stiffer fines on retailers selling illegal products, and backing legal action against wholesalers and distributors providing these products.

vides early morning delivery, Target offers one-hour delivery for select online orders, and Kroger provides two-hour delivery for premium-tier subscribers. • Consumers reported losing more than $10 billion to fraud in 2023,

marking the first time that fraud losses have reached that benchmark, reveals newly released data from the Federal Trade Commission. This marks a 14 percent increase over reported losses in 2022. • Retailers

continued on page 51

2024 ISSUE 1 AVANTI 47
© 2023 McLane Company, Inc. All rights reserved.

Growing Bipartisan Support For Credit Card Competition Act

U.S. Senate Majority Whip Dick Durbin (D-IL) and Senator Roger Marshall (RKS) recently announced the addition of Senators Josh Hawley (R-MO) and Jack Reed (D-RI) as new cosponsors of the Credit Card Competition Act. This bipartisan legislation aims to challenge the Visa-Mastercard duopoly in the credit card market by enhancing competition and choice for consumers and businesses.

The act, which also has the backing of small businesses, consumer groups, and key unions like the International Brotherhood of Teamsters and the SEIU, proposes reforms to reduce excessive credit card fees by mandating large credit card-issuing banks to offer a choice of at least two networks, one of which cannot be Visa or Mastercard. This legislative push is part of a broader effort to address the dominance of Visa and Mastercard, which have been criticized for leveraging their market power to impose high fees on merchants and consumers, contributing to $93 billion in credit card fees in 2022 alone.

Merchants Unite Against Bill To Delay Debit Card Fee Reforms

A coalition of nearly 70 consumer and merchant organizations has urgently appealed to Congress to dismiss a bill introduced by Rep. Blaine Luetkemeyer, which seeks to postpone Federal Reserve actions aimed at lowering debit card swipe fees. This legislation, H.R. 7531, also known as the Secure Payments Act, mandates an extensive analysis by the Fed on the potential impacts of reducing swipe fee rates before any regulatory changes can be implemented. Advocates argue that the

Member News

Legislative Update

proposed delay serves the interests of large banking institutions by maintaining the status quo of excessive debit transaction fees, which they find unreasonably high and not in alignment with the legal standards set by Congress in 2010.

The Federal Reserve’s initiative to revise its 2011 regulations—which would notably reduce the permissible charge per debit card transaction while adjusting fraud prevention and loss recovery rates—is seen as a critical step towards ensuring fees are both reasonable and proportional to the banks’ processing costs. With swipe fees constituting a significant operational expense for merchants and contributing to higher consumer prices, the coalition emphasizes the urgency of adopting these reforms to prevent further financial burdens on both businesses and consumers.

“A COALITION OF CONSUMER AND MERCHANT ORGANIZATIONS HAS URGENTLY APPEALED TO CONGRESS TO DISMISS A BILL THAT SEEKS TO POSTPONE FEDERAL RESERVE ACTIONS AIMED AT LOWERING DEBIT CARD SWIPE FEES.”

Comment Period For Debit Card Swipe Fee Rule Extended

The Federal Reserve Board recently extended the deadline for public comments on its proposed amendments to the debit card interchange fee rule until May 12, 2024. Originally set for February 12, 2024, this extension follows the Board’s October 2023 announcement of proposed changes to Regulation II, which aims to revise the interchange fee cap components. The proposal suggests reducing the base

component from 21 cents to 14.4 cents and the ad valorem component from 5.0 to 4.0 basis points, while increasing the fraudprevention adjustment from 1.0 cent to 1.3 cents. Additionally, the Board has released further data about the methodology for determining the base component of the interchange fee cap.

Corporate Transparency Act Struck Down

In a landmark decision, the U.S. District Court for the District of Alabama recently ruled the Corporate Transparency Act (CTA) unconstitutional, marking a significant moment in the debate over corporate transparency versus privacy rights, reported Forbes. Initiated by the National Small Business United in the case against the U.S. Treasury Secretary, the court’s decision hinges on the CTA exceeding Congress’ constitutional boundaries, lacking connection to any enumerated power justifying its objectives.

This ruling, halting the enforcement of the CTA’s requirement for small businesses to report highly personal details about their proprietors to the Financial Crimes Enforcement Network (FinCEN), underscores a crucial victory for small business advocates, highlighting the tension between regulatory efforts to combat money laundering and the safeguarding of constitutional rights.

The court did not address potential First, Fourth, and Fifth Amendment violations, focusing instead on the legislative overreach. Critics of the decision argue that it undermines key anti-money laundering efforts by reducing transparency. This pivotal case, poised for appeal, sparks a broader discussion on the balance between national security and constitutional freedoms, with potential far-reaching implications for U.S. corporate regulation continued on page 52

2024 ISSUE 1 AVANTI 49
REQUIRED
NO BARTENDER
El Jimador Lime Margarita 23.5oz Can SLIN: 109380 El Jimador Grapefruit Paloma 23.5oz Can SLIN: 109381 El Jimador Variety 12 Pack SLIN: 109376

New Menu Items

For 2024 Unveiled

SEI recently introduced a fresh selection of food and drink options to kick off 2024, serving up an array of choices for both early risers and those in search of an afternoon pick-me-up. The collection of new offerings caters to diverse tastes and mealtime needs, spanning from savory breakfast burritos to protein-centric snacks and zestful beverages.

The culinary lineup welcomes the Cheesy Three Meat Breakfast Burrito, featuring a hearty mix of bacon, ham, and sausage coupled with a melty cheese blend; the Carnitavore Breakfast Burrito, a pulled pork and egg delight with a kick of salsa verde; and the 7-Select Meat & Cheese Deli

continued from page 47 faced $743 billion in merchandise returns in 2023, representing 14.5 percent of total sales, with online purchases seeing a higher return rate of 17.6 percent, according to a report by the National Retail Federation. The report also highlights the growing issue of return fraud—accounting for $101 billion in losses. • Uber is shutting down its alcohol delivery service Drizly, which it acquired for $1.1 billion three years ago, to refocus on its core Uber Eats strategy,

Member News

Stacks, available in Colby Jack or Pepper Jack with Salami, perfect for those following a keto diet.

On the beverage front, 7-Select Tropical Juices introduces Citrus Berry Punch and Orange Pineapple varieties, promising a burst of tropical flavors. To top it off, the CELSIUS Fizz-Free Blue Razz Lemonade offers a unique refreshment option, available exclusively at select 7-Eleven, Speedway and Stripes stores.

New Multi-Channel Speedway Brand Campaign

SEI recently unveiled a multichannel brand campaign dedicated to its Speedway store operations across 36 states, primarily in the Midwest and East Coast. Showcased on Speedway’s YouTube channel, the “There’s More” campaign features mouth-watering product offerings including Big Gulp,

integrating food, groceries, and alcohol delivery into a single app, reported Axios. • The restaurant and foodservice sector is expected to witness unprecedented growth, with sales projected to surpass $1 trillion, according to the National Restaurant Association’s 2024 State of the Restaurant Industry report. • Vehicle payment solutions company Car IQ announced it is expanding its merchant network to include Exxon and Mobil stations. Car IQ Pay connects the ve-

Big Bite Hot Dogs, taquitos, and the iconic Slurpee drink, now available across all Speedway outlets. The campaign, set to span the entirety of 2024, encompasses a variety of formats from television and radio spots to digital and out-of-home marketing, and will spotlight the high-quality, value-driven selections found at Speedway stores.

Central to the campaign is JD Eicher, a musician and ardent Speedway enthusiast, who brings the brand’s jingle, “There’s Always More at Speedway,” to life across the media

continued on page 53

hicle directly to the pump, eliminating the need for drivers to use a credit card, PIN number, or vehicle odometer reading. • TravelCenters of America, a bp brand, recently commemorated the inauguration of its 300th travel center with a ribbon-cutting ceremony at the newly reconstructed TA in Walton, KY. • Dollar General is leveraging artificial intelligence to optimize its fresh produce buying process, reported PYMNTS.com. The discount retailer is broadening the continued on page 52

2024 ISSUE 1 AVANTI 51

Member News

continued from page 49

Legislative Update

and privacy rights.

Virginia Legalizes Skill Game Betting Machines

Virginia legislators recently approved a bill to legalize skill games, also known as gray machines, which had previously proliferated across the state before a series of bans. The proposed legislation, awaiting GOP Gov. Glenn Youngkin’s signature,

“VIRGINIA LEGISLATORS

RECENTLY APPROVED A BILL TO LEGALIZE

SKILL GAMES.”

seeks to tax and regulate these devices, reflecting a shift from the uncertain legal status they previously held. Supported by a coalition including skill game developer PaceO-Matic and business owners who have benefited from the machines, particularly during the pandemic, the bill garnered praise for its potential to support small businesses, with advocates highlighting the significant role these games have played in generating revenue for establishments like restaurants, convenience stores, and gas stations.

Attorneys General Join Against Menthol Cigarettes

A united front of 21 attorneys general is urging the Biden Administration to finalize its review and enact a ban on menthol cigarettes and flavored cigars, reported Convenience Store News. This coalition emphasizes the significant health risks these products pose,

particularly to young people and marginalized communities, including minority groups disproportionately affected by the marketing and use of menthol tobacco products. This action aligns with calls from civil rights and public health organizations to remove such products from the market to safeguard public health and address the unequal impact on vulnerable populations.

The initiative has faced opposition from the convenience store industry and tobacco companies, highlighting a broader debate over tobacco regulation. The letter to the White House Office of Management and Budget argues against claims that a menthol ban would increase illegal trade or criminalize individuals for possession or use, pushing for swift action to mitigate the health impacts of menthol tobacco use.

Labor Dept. Releases Final Rule On Gig Workers

The U.S. Department of Labor recently introduced a final rule that significantly alters the criteria for classifying workers as independent contractors or employees, with profound implications for the gig economy and sectors like construction, trucking, and healthcare, reported Bloomberg Law. The rule, aimed at ensuring fair labor protections such as minimum wage and overtime pay, adopts the “economic realities” test, evaluating factors like the worker’s control over their work and their opportunity for profit or loss. This change, scheduled to take effect on March 11, has sparked immediate backlash and threats of legal action from business groups and industry associations.

continued from page 51

application of AI technologies from Shelf Engine to 3,000 stores by the end of its fiscal year. • Grocers are increasingly positioning themselves as health and wellness hubs, offering services like nutritional coaching, health screenings, and wellness programs to meet growing consumer demand for healthier lifestyles, reported Modern Retail. • Kroger has ended a test of an all self-checkout store in Oak Lawn, Texas after three years, and brought back cashiers in some lanes in response to customer feedback, reported the Dallas Morning News. The move reflects a broader trend where retailers are maintaining a balance between automated and traditional checkout methods to cater to diverse customer preferences. • Sam’s Club is set to implement AI for receipt scanning at store exits in all its 600 locations nationwide by the end of 2024, reported USA Today. The company said this initiative will reduce wait times at exits. • Walmart will offer delivery by drone as an option to 75 percent of the Dallas-Fort Worth population—or 1.8 million households—by the end of 2024 through delivery partners Wing and Zipline, the Wall Street Journal reported. • According to new data from Growth Energy, American drivers have surpassed the milestone of driving 100 billion miles on E15—a fuel blend containing 15-percent biofuel, which has offered savings of up to 15 cents per gallon, and in some states, as much as 60 cents per gallon during peak fuel price periods. • Wawa is opening drive-thru stores built through modular construction methods, reported C-Store Dive. This innovative approach, largely fabricating the stores offsite before assembly, aligns with Wawa’s ambitious expansion plan, potentially speeding up construction and reducing weather-related delays.

52 AVANTI 2024 ISSUE 1

spectrum. Additionally, the launch of a Speedway merchandise collection and an invitation to join the Speedy Rewards program underscore the brand’s commitment to engaging and rewarding its loyal customer base.

7-Eleven’s Global Aspirations

Seven & I Holdings CEO Ryuichi Isaka is spearheading an ambitious expansion of 7-Eleven, envisioning the Japanese convenience store model’s global proliferation, reported Bloomberg. With over $25 billion already invested in building an empire that spans 85,000 outlets, Isaka is eyeing further growth through potential acquisitions, especially outside Japan. He emphasizes the shift towards offering high-quality, affordable fresh food as a cornerstone for transformation in the U.S. market, moving away from reliance on gasoline and cigarettes. The strategy involves adapting the product range to local tastes and seasonal changes, mirroring the successful Japanese model. Despite challenges, including discussions with activist investor ValueAct Capital Management over corporate strategy and a lukewarm stock performance, Isaka remains focused on leveraging 7-Eleven’s strengths in fresh food and convenience to drive international expansion and revitalize the brand’s global presence.

Seven-Eleven Tests

Larger C-Store Concept

Seven & i Holdings is experimenting with a larger format for its 7-Eleven stores in Japan in order to assess

Member News

consumer interest in a broader range of products, reported The Business Times

The new store in Chiba prefecture boasts more than double the usual number of products and nearly twice the size of standard outlets, emphasizing the company’s efforts to cater to diverse consumer demographics and expand beyond its traditional customer base. With a focus on attracting women, families, and younger individuals, the store offers a variety of items not typically found in conventional 7-Eleven locations, including easyto-prepare groceries, baby products, trendy makeup, and household goods. This strategy is Seven & i’s response to the changing retail landscape and declining population in Japan, which have prompted the company to seek new consumer segments both domestically and internationally.

7-Eleven Reaches

50 Stores In India

7-Eleven has achieved a significant growth landmark in India, opening its 50th store in Pune, and now aims to double this number in the coming years, reported the Financial Express This expansion reflects the brand’s ambition to become the top choice for convenience shopping in the country, catering to the needs of a younger demographic with an array of products including daily essentials and fresh food such as pizzas, sandwiches, and coffee.

The article states that under the leadership of CEO Hardeep Singh, 7-Eleven India is focused on rapid growth and maintaining customer satisfaction. As one of the largest

convenience store chains globally, 7-Eleven’s push into the Indian market represents a strategic move to capture a share of the modern retail format, which is relatively new but promising due to the high foot traffic and on-thego consumption habits in urban areas. This initiative positions 7-Eleven against local modern convenience formats and the traditional kirana shops that dominate India’s retail landscape.

Seven-Eleven Japan

Embraces Unmanned Stores

Seven-Eleven Japan is set to revolutionize the retail landscape by launching small unmanned outlets in the spring as a way to tackle the pressing labor shortage while enhancing customer convenience, reported Nikkei Asia. These pioneering stores, to be located in previously challenging locations such as high-rise condominiums and factories, will rely on smartphone payments to streamline operations.

Initially rolling out in Tokyo and other regions, Seven-Eleven Japan plans to expand the smaller stores to several dozen locations nationwide. Customers will use a dedicated app to enter the store, select products, and pay, bypassing traditional cash registers. Managed by a single employee responsible for restocking and inventory, these compact stores will offer a curated selection of products, aiming to reduce wait times and open up new opportunities for store openings in Japan’s saturated convenience store market.

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Dreyer’s Unveils New Varieties To Heat Up Your Sales

Haagen Daz transforms the world’s finest ingredients into rich and indulgent ice cream that 7-Eleven customer’s crave. In 2024, Haagen Daz will extend their core flavors with two new varieties: Haagen Daz 14oz Vanilla Caramel Pecan, a classic creamy vanilla ice cream paired with gooey caramel sauce and caramelized toasted pecans and Haagen Daz 14oz New York Style Cheesecake, a velvety cheesecake ice cream with a swirl of strawberry sauce and soft spiced graham cracker pieces. Both of these items will be in POGs and ready for season 3/25/24 FOD!

Dreyer’s Grand Ice Cream has expanded their licensed pints with two exciting NEW items in March. The first expands your top selling 14oz OREO ice cream SKU by introducing NEW OREO MINT 14oz. OREO MINT takes America’s #1 selling cookie brand and combines it with a refreshing mint flavor in a rich dairy desert. The perfect balance of rich and refreshing!

The second item, Tollhouse Cookie Dough 14oz ice cream, mixes Tollhouse mini morsels with rich vanilla ice cream and chunks of cookie dough for a delicious frozen treat. A true fan favorite, Nestle Tollhouse Cookie Dough leverages America’s #1 morsel brand with iconic bright yellow package to capture consumers, generate trial, and build repeat purchases. FOD March is 3/25/24 with POG’ed placement for both!

Enjoy

Perfetti Van Melle Launches Exclusive At 7-Eleven

Building on the long-term success of Airheads Xtremes Rainbow Berry and Blue Raspberry Belts, Perfetti Van Melle is introducing a first-to-market item at 7-Eleven: the Airheads Xtremes Very Berry Belts candy—a blast of tangy, sweetly sour flavor. Xtremes Rainbow Berry Belts were the #1 selling count good item at 7-Eleven in 2023, so we know your guests love them!

Each sour-coated belt is packed with a complex flavor blend of perfectly ripe dark berry

fruits that is equal parts sweet and tart. Airheads Xtremes Very Berry Belts are available in a 2oz pack for a suggested retail price between $2.09 – $2.29. Shipping began in February.

Airheads Xtremes Very Berry Belts will be featured in a Buy One, Get One for $1 promotion, May 1 to June 25, 2024. Place your orders today and reference SLIN# 144820.

Load Up On Big Dwayne Energy

Dwayne “The Rock” Johnson is bringing Big Dwayne Energy to more than 12,000 7-Eleven stores with ZOA Energy. Five of the most popular core flavors are now available for order: Tropical Punch, Strawberry Watermelon, Frosted Grape, Wild Orange, and White Peach. The partnership also features the launch of an exclusive 7-Eleven flavor, Mango Splash—a celebration of the two brands working together to energize consumers.

With great taste, electrolytes, B & C vitamins, and zero sugar, ZOA Energy is sure to drive interest in your energy drink section. In fact, 33 percent of ZOA’s new households are also new to the energy drinks category (Source: Numerator – Current 12 weeks ending 12/27/23). ZOA will also run a consumer sweepstakes to kick the collaboration off with a splash. The grand prize is sure to rev up excitement for both brands. Don’t miss out on your chance to load up on ZOA and bring Big Dwayne Energy to your store.

Exciting Summer Twinkies Promo

Get ready to bring some extra sweetness to your customers this summer with a Hostess special promotion that’s sure to drive foot traffic and boost sales! From June 26th through August 28th, 7-Eleven has partnered with Hostess to offer a delicious deal that combines the cool refreshment of Slurpees with the iconic taste of Twinkies.

Here’s the scoop: customers can buy a 12oz Slurpee and get any Twinkie double-pack for just $1.49. This includes

54 AVANTI 2024 ISSUE 1
New Airheads Xtremes Very Berry Belts will be featured in a Buy One, Get One for $1 promotion. ZOA Energy has partnered with 7-Eleven for exclusive flavor Mango Splash.
continue on next page
higher ice creams sales with these new offerings from Dreyer’s.
summer promo will drive foot traffic and boost sales.
New Twinkies and
Slurpee

the 7-Eleven Exclusive Cherry Twinkies, offering a unique flavor twist that Twinkie and Slurpee lovers alike won’t want to miss.

But that’s not all— for 7Now and 7Rewards members, the sweetness doesn’t stop. When they buy a Slurpee, they’ll have the chance to grab a Twinkies single-pack for only $1. This promotion is a fantastic way to reward your loyal customers and attract new ones looking for that perfect summer treat.

International Delight

Zero Sugar French Vanilla

continued from previous page

category (Nielsen Discover, Total US Conv, Latest 52 Weeks w/e 8.26.23), Kellogg’s Rice Krispies Treats Homestyle bars offer a bigger, bolder, on-the-go bite whenever and wherever it’s needed. Get even more of that crispy, classic, puffed-rice cereal that melts with maximum amounts of marshmallow craveability.

From February 21, 2024 to April 30, 2024, partner with Kellanova and stock up for a sweet BOGO promo on Kellogg’s Rice Krispies Treats Original Homestyle and Kellogg’s Rice Krispies Treats Mega Bars to help keep your snacking sales up and shoppers coming back for a delicious taste of home.

Stay in the know! Visit KellanovaAwayFromHome.com for more information about our products and promotions.

New Vita Coco 1-Liter Launch & Exclusive Rebate Offer

Your customers will enjoy all of the flavor and none of the sugar.

All of the flavor and none of the sugar! This coffee creamer is a delightful sugar-free alternative. With a splash of International Delight French Vanilla Sugar-Free coffee creamer, your cup of coffee becomes a cause for celebration. This new creamer is gluten-, lactose-, and sugar-free. This makes the perfect addition to all 7-Eleven coffee bars.

Offering a sugar-free alternative to your coffee station will now provide your customers the options to create and have a variety of International Delight creamers at their fingertips.

International Delight is a brand that 7-Eleven shoppers know and love, from their coffee bar to the take-home creamers. International Delight Creamer is the #1 brand for exclusivity and loyalty, which means you will attract incremental shoppers to the category!

Flavor is the most important factor in a creamer consumer’s decision! Core flavors are the most common point of entry into creamers on the coffee bar, and to be able to provide a Zero Sugar option, this will up the coffee bar game.

To place an order or to learn more, please call (888) 6209910 or visit DanoneAwayFromHome.com.

Homestyle Taste & Sweet Sales With Rice Krispies Treats

Treat your customers to the one-of-a-kind, gooeymarshmallow goodness that they know and love. As the #1 selling, portable, wholesome bar in the convenience-store

Introducing the Vita Coco Coconut Water Original in a new, larger 1-Liter Tetra Pak. This product launch is a response to the increasing demand for larger packaged beverages that offer maximum hydration for our convenience store customers.

Get a $21.60 rebate when you order 1 case of new Vita Coco Original Tetra 1-Liter.

The Vita Coco 1-Liter Original stands as the #1 largest dollar Coconut Water SKU across all MULO, proving its strength in the market. Our 7-Eleven customers typically consume 28oz of Coconut Water per occasion, presenting a significant opportunity for upselling to the larger 1-Liter size. Moreover, Vita Coco’s brand presence is rapidly growing within 7-Eleven stores, with a 13 percent increase in dollar sales and an 8 percent rise in units over the last year, (ending February 18, 2024). Notably, the purchase frequency of Vita Coco is accelerating at 7-Eleven, showcasing a 40 percent increase compared to AO Juice sales (9 percent).

To celebrate the launch, we’re offering an unbeatable rebate offer. When you buy 1 case of Vita Coco Original Tetra 1-Liter, you’ll receive a $21.60 rebate per store, equating to one case of 500ML Tetra Original for FREE. This offer translates to $39.48 in free profit for each store, a deal you won’t want to miss!

There is a limit of 1 rebate offer per store. To participate, simply order 1 case of Vita Coco Original Tetra 1-Liter, and a rebate of $21.60 per store will be added to your next rebate check following the program’s close on May 4, 2024.

This is a golden opportunity to meet your customers’

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Rice Krispies Treats Homestyle bars are the #1 selling portable bar in the c-store category.
56
continued on page

demands for larger, hydrating beverages while enhancing your store’s profit margins. Stock up on Vita Coco Coconut Water Original 1-Liter and take advantage of this limitedtime offer to elevate your beverage game.

Introducing Poppi Functional Soda?

Poppi is on a mission to create a culture of health and happiness by reimagining the soda experience. Poppi combines fruit juice and prebiotics to create a deliciously refreshing, full flavored soda. Poppi is formulated with clean, natural ingredients—no fake stuff—and each can contains 5g of sugar or less, 25 calories or less., and is infused with Apple Cider Vinegar.

Mini Babybel 2-Count Snack Cheese With LTO

Mini Babybel 2-Count Cheese is now available and comes best-selling in Original and in White Cheddar flavor varieties. These convenient portions offer a delicious savory taste that’s perfect for easy grab-and-go snacking. The 2-count package is merchandised vertically in its display ready case to increase visual appeal on shelf and drive impulse purchase.

This 100 percent real cheese creates a unique and enjoyable snacking experience while unwrapping its signature red wax seal. The new, larger package size gives consumers what they’ve been looking for since nearly half of adults consuming Babybel eat more than one at a time.

Mini Babybel 2-Count Cheese currently has a Buy 1 Case/Get 1 50% Off limited time offer.

Mini Babybel 2-Count offers 8g of protein per package and is a good source of calcium while scoring highly with consumers for taste. Offer shoppers a fresh choice for their snacking occasions with a cheese they can feel good about with no artificial flavors, colors, or preservatives. Order now and take advantage of a limited time offer to Buy 1 Case and Get 1 50% off.

56 AVANTI 2024 ISSUE 1 AD INDEX Anheuser-Busch......................8 AON..................................12, 13 Bel Brands...............................42 Bic Consumer Products .......16 Blue Triton .............................29 CAB Enterprises..............20, 21 Campbell Soup.......................40 Celsius ......................................6 Coca-Cola................................2 Danone...................................18 Diageo.....................................26 Dreyers Ice Cream.................45 Glanbia....................................14 Heineken..........................34, 41 Hostess....................................59 Kellanova................................11 McLane...................................48 MolsonCoors............................5 Mondelez..................................7 Monster.........................4, 30, 31 Pabst........................................50 PepsiCo - Beverage................60 Perfetti.......................................3 Poppi.......................................44 Swedish Match.......................46 Vita Coco................................35 Zevia........................................39
Poppi combines fruit juice and prebiotics to create a deliciously refreshing soda.

FOA EVENTS

Southern California FOA

2024 Trade Show

Pasadena Convention Center Pasadena, California

May 2, 2024

Phone: 818-357-5985

Detroit FOA

Annual Trade Show

American Polish Cultural Center Troy, Michigan

May 8, 2024

Phone: 313-942-9696

South Texas FOA

Annual Trade Show

Canyon Springs Golf Club San Antonio, Texas

May 14, 2024

Phone: 623-533-2485

South Texas FOA Golf Tournament

Canyon Springs Golf Club San Antonio, Texas

May 15, 2024

Phone: 623-533-2485

Chesapeake Division FOA Trade Show

Hilton Springfield Springfield, Virginia

May 15, 2024

Phone: 571-344-2781

Alliance of 7-Eleven Franchisees FOA

Spring Trade Show

The Westin Chicago Northwest Itasca, Illinois

May 23, 2024

Phone: 847-845-8477

Chicagoland FOA

Charity Golf Outing

Venue TBD

May 29, 2024

Phone: 847-595-1596

Chicagoland FOA

Summer Trade Show & General Meeting

Venue TBD

May 30, 2024

Phone: 847-595-1596

Keystone FOA Trade Show

Venue TBD

May 31, 2024

Phone: 609-353-7872

continued from page 58

Midwest FOA Golf Outing

Cantigny Golf Club Wheaton, Illinois

June 4, 2024

Phone: 847-971-9457

Midwest FOA

Chicago Spring Show

Venue TBD

June 5, 2024

Phone: 847-971-9457

San Diego FOA

Charity Golf Tournament

Rancho Bernardo Inn Golf Course San Diego, California

June 5, 2024

Phone: 619-713-2411

Delaware Valley FOA Summer Trade Show

Caesars Palace

Atlantic City, New Jersey

June 12, 2024

Phone: 215-852-4738

Joe Saraceno FOA Golf Tournament

Brookside Golf Club

Pasadena, California

June 13, 2024

Phone: 619-726-9016

Rocky Mountain FOA Trade Show

Venue TBD

June 20, 2024

Phone: 719-661-1048

Rocky Mountain FOA Golf Tournament

Venue TBD

June 21, 2024

Phone: 719-661-1048

Rocky Mountain FOA Summer Party

Venue TBD

July 20, 2024

Phone: 719-661-1048

Chicagoland FOA

Annual Picnic

Venue TBD

July 21, 2024

Phone: 847-595-1596

Greater Oregon FOA

Charity Golf Event

Pumpkin Ridge Golf Club North Plains, Oregon

July 29, 2024

Phone: 503-516-3483

Greater Oregon FOA Annual Trade Show

Pumpkin Ridge Golf Club North Plains, Oregon

July 30, 2024

Phone: 503-516-3483

San Diego FOA Mini Trade Show

Summer Carnival

Four Points by Sheraton San Diego San Diego, California

August 1, 2024

Phone: 619-713-2411

Cal-Neva FOA Trade Show

Venue TBD

August 7, 2024

Phone: 775-826-7111

Cal-Neva FOA

CMN Charity Golf

Toiyabe Golf Club

New Washoe City, Nevada

August 8, 2024

Phone: 775-826-7111

San Diego FOA Day At The Races

Del Mar Racing

Del Mar, California

August 23, 2024

Phone: 619-713-2411

San Fran/Monterey Bay FOA Charity Golf Classic

The Club at Castlewood Pleasanton, California

August 26, 2024

Phone: 408-203-1039

Joe Saraceno FOA Trade Show—UPDATED

Santa Anita Park

Arcadia, California

September 5, 2024

Phone: 619-726-9016

Texas FOA

Annual Trade Show

Four Points by Sheraton

Dallas Fort Worth Airport Coppell, Texas

September 11, 2024

Phone: 214-208-0992

Texas FOA

Charity Golf Tournament

Cowboys Golf Club Grapevine, Texas

September 12, 2024

Phone: 214-208-0992

Utah FOA

Annual Trade Show

Venue TBD

September 18, 2024

Phone: 801-637-9617

Utah FOA

Charity Golf Tournament

Venue TBD

September 19, 2024

Phone: 801-637-9617

United Franchise Owners Of Florida FOA

Annual Trade Show

Space Coast Convention Center Cocoa, Florida

September 19, 2024

Phone: 407-683-2692

United Franchise Owners Of Florida FOA Golf Tournament

Venue TBD

September 20, 2024

Phone: 407-683-2692

Metro New Jersey FOA

Annual Vendor’s Golf Outing

Venue TBD

September 25, 2024

Phone: 732-910-8854

Metro New Jersey FOA

Annual Trade Show

Venue TBD

September 26, 2024

Phone: 732-910-8854

San Diego FOA

Vendor Appreciation Day

AleSmith Brewing Company

San Diego, California

October 3, 2024

Phone: 619-713-2411

2024 ISSUE 1 AVANTI 57

NCASEF BOARD MEETINGS

National Coalition Affiliate Meeting

The Grand America Hotel

Salt Lake City, Utah April 23-24, 2024

National Coalition Board Of Directors Meeting

The Grand America Hotel

Salt Lake City, Utah April 25-26, 2024

FOA EVENTS

San Fran/Monterey Bay

FOA Annual Trade Show

Venue TBD

April 3, 2024

Phone: 408-203-1039

Greater Northwest FOA Annual Trade Show

Meydenbauer Center

Bellevue, Washington

April 9, 2024

Phone: 206-276-0226

NCASEF Board meetings are scheduled one per quarter. For information on Board Meeting sponsorship opportunities, please contact the National Office at 855-444-7711 or nationaloffice@ncasef.com

National Coalition Board Of Directors Meeting

Gaylord Palms Resort & Convention Center

Kissimmee, Florida

July 16, 2024

NCASEF 48th Annual Convention & Trade Show

Gaylord Palms Resort & Convention Center

Kissimmee, Florida

July 17-19, 2024

National Coalition Affiliate Meeting

King Kamehameha’s Kona Beach Hotel

Kailua Kona, Hawaii

November 12-13, 2024

continued on page 57

Nor-Cal United FOAs (Central Valley FOA/ Greater Bay FOA/ Northern California FOA/ Sacramento Valley FOA) Trade Show

Sunrise Banquet Hall and Event Center

Napa, California

April 16, 2024

National Coalition Board Of Directors Meeting

King Kamehameha’s

Kona Beach Hotel

Kailua Kona, Hawaii

November 14-15, 2024

Nor-Cal United FOAs (Central Valley FOA/ Greater Bay FOA/ Northern California FOA/ Sacramento Valley FOA)

Charity Golf

Chardonnay Golf Club

Napa, California

April 17, 2024

Phone: 707-344-6287

Alliance of 7-Eleven Franchisees FOA Trade Show

Radisson Hotel Southfield-Detroit Southfield, Michigan

April 19, 2024

Phone: 847-845-8477

Central Florida FOA Golf Tournament

Orange County National Golf Center & Lodge—Crooked Cat Winter Garden, Florida April 30, 2024

Phone: 207-415-0924

Central Florida FOA Trade Show

Doubletree by Hilton Orlando @ SeaWorld

Orlando Florida

May 1, 2024

Phone: 207-415-0924

Southern California FOA 2024 Golf Tournament

Pacific Palm Resorts

City Of Industry, California

May 1, 2024

Phone: 818-357-5985

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