July 2016 Apartment News

Apartment News The Resources You Want — The Representation You Need — Since 1961

aaoc.com

•

VOL. LVI

• JULY 2016

Apartment Maintenance

and Repair Series See Page 11

In this issue: Consider Consolidating Your Financial Accounts................................................ 24 Prepare Your Rental Property for Fire Season..................................................... 26 Welcome Our Newest Board Member — Frank Alvarez.................................... 32 Always Ask Residents if Something Needs Fixing.............................................. 34 Low Turnover and Raising Rents from “Cash In on the Myths of Real Estate”...... 38

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Apartment News The Resources You Want — The Representation You Need — Since 1961

aaoc.com

•

VOL. LVI

• JULY 2016

Contents AAOC Education & Events

Departments

6 Bisnow’s National Multifamily & Mixed Use Conference West

4 President’s Message — The Dating Game: Section 8 Edition

11 Apartment Maintenance & Repair Series

6 Executive Director Report/ Lou’s News — “Summertime and the livin’s easy”

15 Online Training with Grace Hill 17 ApplyConnect Tenant Screening 30 Certified Housing Provider Education Program

8 Sacramento Report — Halfway Home

44 Workplace Harassment Training

12 Legal Corner — Questions and Answers

Features 26 Prepare Your Rental Property for Fire Season By Becky Bower

18 Federal Focus — Overtime Rule Shows President’s Power Without Congressional Action

32 Welcome Our Newest Board Member — Frank Alvarez

20 Dear Maintenance Men

34 Always Ask Residents if Something Needs Fixing By Lisa Trosien

36 Pulse on the Marketplace

38 Low Turnover and Raising Rents from “Cash In on the Myths of Real Estate”

46 Welcome New Members

40 May General Membership Meeting Recap

48 PSC Corner — LoCali Management Group, LLC

24 Consider Consolidating Your Financial Accounts By Jason Sherr

By William R. Gorman

49 Product & Service Council Members’ Buyer’s Guide 70 Advertisers’ Index — Category 72 Advertisers’ Index — Alphabetical

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2016 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701.

Second-class postage paid at Garden Grove, California.

July 2016

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Apartment News

CALENDAR OF EVENTS

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

JULY

The Resources You Want — The Representation You Need — Since 1961

525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com n Executive Director – Lou Penrose n Editor in Chief – Lou Penrose n Managing Editor – Veronica Copeland n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Photographer – Roxie McClintock n Printing – Sundance Press The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News.

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered.

We reserve the right to reject any advertising or editorial copy.

NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS Officers

President First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n Immediate Past President

Nicholas Dunlap Alan Dauger James Wohrman

n n

John Tomlinson Craig Kirkpatrick Tim Gorman Michael Chew Nick Lieberman

Directors n n n n n

Frank Alvarez Julia Araiza Vicki Binford Tom Cummings Stephen C. Duringer, Esq.

n n n n

Directors Emeriti n n n n n

Ronald Berg David A. Cossaboom William R. Gorman Larry L. Lollman Ray Maggi

n n

n

Dale Hayden Jerry L’Ecuyer Jim Loftus Rick Roshan

4 — 4th of July Holiday Monday, Office Closed 12 — Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices 20 — Bisnow’s National Multifamily & Mixed Use Conference West Wednesday, 7:30 am–4:30 pm, Omni Hotel, Los Angeles, See Page 6

AUGUST 3 — Basic Apartment Maintenance & Repair Series — General Maintenance Wednesday, 9:00 am–1:00 pm, AAOC Offices, See Page 11 9 — Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices 10 — Basic Apartment Maintenance & Repair Series — Plumbing Wednesday, 9:00 am–1:00 pm, AAOC Offices, See Page 11 17 — Basic Apartment Maintenance & Repair Series — Electric Wednesday, 9:00 am–1:00 pm, AAOC Offices, See Page 11 18 — Workplace Harassment Training Thursday, 9:00–11:00 am, AAOC Offices, See Page 44 24 — Basic Apartment Maintenance & Repair Series — Appliances Wednesday, 9:00 am–1:00 pm, AAOC Offices, See Page 11

SEPTEMBER 5 — Labor Day Monday, Office Closed 8 — CHPEP Education Program Week 1 — Residential Property Management Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 30 13 — Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices 15 — CHPEP Education Program Week 2 — Property Marketing Analysis Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 30 20 — General Membership Meeting & Business Mixer Tuesday, 7:00–9:00 pm, Embassy Suites 22 — CHPEP Education Program Week 3 — Property Maintenance Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 30 29 — CHPEP Education Program Week 4 — Leasing Techniques & Renting to Qualified Applicants Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 30

Robert C. Shaw Robert B. Thompson Dean Zarkos

July 2016

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Apartment News

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PRESIDENT’S MESSAGE B y N icholas A. D unlap D irector of P roperty M anagement , A vanath C apital M anagement

The Dating Game: Section 8 Edition

I

f you were to google “pseudocompassionate breakup lines”, one that would likely register high near the top of the first page of search results is “it’s not you, it’s me”. While most definitely a cop out, it’s a nice albeit insincere and cliché way of excusing oneself from a relationship. Nowhere do I see this more relevant than in describing today’s housing climate and the relationship between landlord, housing authority and Section 8

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voucher holder. Only in this case, it’s more like “it’s not you, it’s them”. With many glitches in a program fraught with inefficiency and funding shortfalls, it’s no surprise that the Section 8 voucher program is not widely accepted across conventional/market rate apartment communities and ultimately has a negative impact on the very people it was put in place to assist.

frustrations are with a housing authority for taking two weeks or more to inspect a unit prior to move-in, nitpicking over seemingly minute and insignificant cosmetic defects noted as a pre movein or renewal condition or maybe it is what seems to be most common and illogical: the fact that many agencies will not pay the going rate.

Innovation, Not Legislation

While funded federally, regulated and governed through HUD, the Section 8 program is administered and monitored locally by housing authorities across the US. Just like in dating, some are better than others (housing authorities, that is). Locally, Anaheim has taken an entrepreneurial approach in recent years and rather than fund more vouchers, they aim to fully fund those vouchers they have committed. Santa Ana is moving toward an online platform that puts iPads in its employees’ hands and allows them to complete

Rather than force housing authorities to adapt, make changes, streamline or innovate, legislators instead had hoped to force rental property owners into involuntarily participating in the Section 8 voucher program. Fortunately for apartment owners and operators across the State, AAOC and other groups vehemently opposed what was known as Senate Bill 1053 and it died in committee. Sure, you may have had a negative experience with a voucher holder in the past, but more than likely your

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Housing Authority Anaheim Garden Grove Santa Ana Orange County All Housing Authorities

Number of Fulltime Housing Authority Staffers (Insp./Lsg.) 22 18 6 54 100

more work in the field. Anaheim, Garden Grove and Santa Ana tend to inspect units within 5 to 7 days of notification and the first check or payment would be about another 30 days after that. The Orange County Housing Authority aims to inspect units within 1 to 5 days of notification and payment tends to arrive in the 15 to 30 day range.

A Step in the Right Direction

Even with these improved inspection times, the delay of payment in a market like todays is a deterrent to property owners who are faced with rising operating expenses and a loss of

Number of Vouchers Funded 6,000 2,700 2,700 12,000 23,400

Annual Dollar Amount Funded $62,000,000 $29,000,000 $28,000,000 $116,000,000 $235,000,000

revenue by letting a unit sit vacant. The City of Los Angeles through its housing authority (HACLA) has gotten a bit more serious by providing immediate holding deposits, security deposits and access to a fund that covers damages caused by Section 8 voucher holders.

The City of Santa Monica has gotten even more aggressive by offering landlords a $5,000 signing bonus for signing up and renting to a voucher holder.

Needless to say, we are not seeing this sort of incentive in Orange County where the need is just as real.

Historically, our industry has been shortsighted when it comes to change.

July 2016

Rather than think about and propose solutions, we tend to wait and fight back against adverse legislation, regulation or policy. But with the improvements in Los Angeles, Santa Monica, Anaheim, Santa Ana and Orange County, it’s time for us to put it all together, create and propose the working model for public and private partnership with regard to Section 8 housing. In doing so, we have the opportunity to create a win-win for our industry and for would be residents.

If not, well, history will just continue to repeat itself and we will see another bill next session seeking to accomplish the same thing. Folks, it’s time to get off of the dating carousel and get serious with regard to Section 8 housing. After all, it’s here to stay.

To read more on this topic and the multifamily industry, please visit my blog at http://www.nicholasdunlap.com/ or on Twitter @nicholasdunlap

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Apartment News

5

LOU’S NEWS B y L ou P enrose E xecutive D irector

“Summertime and the livin’s easy” – Sublime.

B

y now we have all settled into what we know was coming for a long time. Without question the payoff of all the trial and tribulations of Southern California living: Summer in the Southland. With my three boys constantly giddy with excitement of the start of each day of summer vacation, at Camp Penrose there is pool water on the floor in the kitchen, beach towels in the dryer, sand in the car, the sweet smell of 50 SPF in the air. California Senator

John Moorlach often reminds that we Californians “pay a hefty premium for that sunshine.” While he fights to level out that unfairness to the taxpayer, I will be taking full advantage for my premium payment. As well, you should take advantage of the benefit of education that comes at a discount with membership in our association.

Education is the key to success in any vocation and the apartment business is no different. The Apartment Association

of Orange County is the gold standard for classes and programs specifically designed for the smaller operator and independent rental property owner. If you are like my wife, you are saying to yourself right now: “that sounds great Lou, but with rents, and posting, and tenant calls, and problems on the voicemail, and the stupid California government threatening to screw with landlords seemingly every week, when exactly would I have the kind of time to

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Apartment News

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July 2016

Summertime greetings from North Beach, San Clemente.

sit in class?�

The Apartment Association of Orange County provides a full course load of ongoing educational seminars to provide up-to-date information geared to fit all kinds of professional schedules. As well, online training is now available. The Apartment Association of Orange County in partnership with the National Apartment Association is proud to provide the highest quality

online educational offerings in the industry. These courses offer a unique interactive learning experience aimed at enhancing the quality of work at all levels in our industry.

As well, in just a few short weeks we begin a 4-week course here at our Apartment Association classroom, covering 4 common apartment maintenance areas: General Maintenance led

by Buffalo Maintenance, Plumbing

Teaching my boys how to make a fortune in California real estate with just a mop, ladder, and some tools...and a radio.

with The Home Depot, Electrical with KD Electric, and Appliances led by American Appliance Rentals.

So if you can make the time, your partners at The Apartment Association of Orange County will provide the tools. And together, we can help make your days a little bit easier this summer.

Then we can better enjoy that California sunshine premium. Â

SACRAMENTO REPORT

Halfway Home

B y J on S mock & R on K ingston

A

t the midpoint of the legislative voucher program as well as any other year we pause to report and public or private assistance program for reflect upon the status of a num- low income tenants, was held in the ber of measures affecting the residen- Senate Appropriations Committee. tial rental housing industry. Good news Thanks to all who opposed this measure.

AB 2819, which would modify the on some fronts is tempered by several troubling issues that remain unresolved. “60-day masking rule” in such fashion Here is capsule review of the more that UD court records would remain prominent measures of special interest. closed to public access indefinitely unless SB 1053, which proposed to alter the property owner prevails, is pending the definition of “source of income” so as in the Senate Judiciary Committee.

JLE.ad:Layout 1 voluntary 3/8/10 11:21 AM 8Page 1AB 2502, which would authorize to encompass the Section

local governments to establish price controls on new rental developments, missed the Assembly deadline for passage of bills to the Senate, but remains active with an uncertain future in the Assembly Local Government Committee.

SB 814, dealing with imposition of penalties for excessive water use by utility-metered residential customers, has moved on to the Assembly.

AB 2003, which would have allowed early owner inspection of the unit in any

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July 2016

UD case where a habitability defense was raised, was defeated in the Assembly Judiciary Committee.

AB 2312, which would have required posting with the court of future rent as it would otherwise have become due during the pendency of a UD case, died in the Assembly Judiciary Committee.

SB 7, a comprehensive measure dealing with water submeters in rental housing, remains on the Assembly File pending its possible reconsideration following last year’s narrow defeat.

SB 269, dealing with minor missteps in ADA access compliance, was approved by the Governor as Chapter 13 of the Statutes of 2016.

SB 879, which would authorize issuance of $3 Billion in bond money for various housing projects, is pending in the Assembly.

AB 2760, which would have established specific conditions and standards for support animals in rental properties, was held in the Assembly Judiciary Committee.

SB 1340, which would require the Department of Water Resources to include specified conservation landscaping provisions in any updated model ordinance, has moved to the Assembly.

AB 2299, dealing with construction and limited parking requirements for second units in residential areas located within one-half mile of public transit, has moved to the Senate.

AB 2392, dealing with tax credits for certain earthquake retrofits, is pending in the Senate.

AB 2501, which would impose limited time lines for the local entity approval process when rental housing owners apply for a density bonus, has moved to the Senate.

AB 2300, which expressly permits a prohibition on the smoking of Marijuana in rental housing, has moved to the Senate.

AB 2584, which modifies the list of persons able to challenge a local government’s denial of a housing project in violation of state housing law, has moved

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1/12/16 Apartment News

9

5:32 PM

Smock/Kingston — continued from 9 to the Senate.

Finally, a note about the legislative process. Groundwork has been laid this year for greater attention to and awareness of the many deficiencies evident in the unlawful detainer process. Alleged inequities asserted by tenant groups brought to light by measures like AB 2819 have been countered by evidence of abusive and unnecessary litigation approaches and tactics that promote delays, and meritless and frivolous claims.

The absence of balance has bubbled over into the budget process.

The Sargent Shriver Civil Counsel Act (“Shriver Act”), enacted by the California Legislature in 2009, in large part generates funding for tenant representation in unlawful detainer matters. Supported by filing fees, grants and other state allocations to the Judicial Council, almost three-quarters of the funds go to support legal aid services providing unlawful detainer representation for ten-

10

Apartment News

ants. The program’s intent is commendable, and its goals are laudable: to ensure low-income individuals and families have meaningful access to justice without regard to income. We support the Shriver Act to the extent that it supports fair, balanced, ethical, transparent, and accountable legal representation for lowincome individuals and families in civil matters, including in unlawful detainers.

Unfortunately, the Judicial Council’s latest draft report on the Shriver Act grant funding demonstrates that the program is not currently conditioned on fair, balanced, ethical, transparent or accountable behavior by the organizations and attorneys receiving funding.

Instead, funding supports abusive and unnecessary litigation approaches and tactics that promote delays, and meritless and frivolous claims. Moreover, the data collected and analyzed through Shriver Act funding fails to address and analyze the means by which legal aid organizations are obtaining favorable decision for their clients before the

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July 2016

matter is heard before a court.

For these reasons, there is substantial need for an independent audit of the program before continuing support by public funding of unlawful detainer representation without stronger transparency, accountability, and ethical responsibility requirements, and data collection efforts that ensure that the systems that promote and increase frivolous and meritless claims and defenses are meaningfully analyzed and addressed.

A detailed letter to that effect was delivered to both the Senate and Assembly Budget Committees.

Jon Smock is General Counsel and Legislative Advocate for the Apartment Association of Orange County (AAOC). Ron Kingston is President of the California Political Consulting Group (CalPCG). For Questions regarding this article, please call the AAOC at (714) 245-9500

Apartment Maintenance & Repair Series Join us for this 4-week course covering 4 common apartment maintenance areas: General Maintenance — August 3, 2016 – Hands on repairs and demonstrations of drywall/texture/windows/doors/tile/vinyl and other maintenance repairs – Inspect/identify/document (the basics of proper inspections) – What your maintenance technicians should know – Routine maintenance vs. emergency maintenance – Making a unit ready to rent without breaking the bank Frankie Alvarez

Plumbing — August 10, 2016 – Hands on repairs and demonstrations of routine plumbing issues – Averting potential problems before they happen (avoiding emergencies) – Learn the tools and tricks of the trade that can save you time and money – Hydro jet vs. cableing (snake) – The steps to repairing a problem drain – Troubleshooting and what to look for

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Electrical — August 17, 2016 – Hands on basic installations and demonstrations – Troubleshooting to save you money – What your maintenance technicians can do and what they should not – Preparing your electrical for Section 8 certification – Life and safety – Installing proper lighting

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Ken White

– Grounding your apartment building and why it is important

Appliances — August 24, 2016 – Rent vs. Purchase – Updating Apartments with Appliances – Maintenance Plans – Simple repairs with hands on examples Thomas Hogue

Location:

AAOC Offices 525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701

Cost:

Member $225 Non-Member $275

Attendees will receive a Certificate of Completion upon completion of series

To Register: Call (714) 245-9500 or www.AAOC.com

July 2016

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Apartment News

11

LEGAL CORNER B y S tephen C. D uringer , E sq .

Questions & Answers

M

ost of my residents pay on time and their checks are honored by their banks. Lately, it seems that I’ve been getting many checks from small banks, even some internet banks with no real offices, many I’ve never even heard of.

I recently had one returned insufficient funds over three weeks after the check was deposited! Do I have to accept these types of checks? Should I require that all my tenants pay by cash or cashier’s check?

What about direct deposit?

You can control the method of payment and the types of payment instruments that you will accept. If your tenancies are month-to-month, you may change the terms of the tenancy agreement to establish different payment methods or to require payment by certified funds.

Service of a thirty day notice of change

12

Apartment News

of terms will suffice. It is generally not a good business practice to accept cash as payment for rent, due to the increased risk of robbery, theft or other criminal conduct. Many owners allow residents to make direct deposits or transfers to the owner’s bank account. There are many benefits to this arrangement, but many drawbacks as well. If you do allow the resident to make direct deposits, then establish an account separate from your personal general account, and establish clear guidelines instructing the resident when and how to make deposits.

Suggested guidelines would state that you will not accept a partial payment without prior consent; that the resident is not authorized to make a direct deposit after service of a three day notice to pay rent or quit or a notice of breach of a covenant of the lease, or for any period of time

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July 2016

after expiration of a notice of termination of tenancy. Once your payment terms are established, stick to them and require the residents do the same.

It’s always something with one particular tenant of mine. When he first moved in three months ago, he deducted one hundred ten dollars from the rent because he said he had to fix a few things in the unit. I didn’t say anything at the time, I needed the unit rented, and I didn’t want to upset my new tenant. Since then, he has been able to find something wrong each and every month, deducting a little bit each month. I told him I didn’t think that was right, but he did it again this month. He says he is entitled to, that California law Q&A — continued on page 14

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13

Q&A — continued from 12 says he can “repair and deduct” for anything wrong in his apartment. Is this true?

California law, specifically California Civil Code Section 1941.2, provides that a residential tenant may make repairs and deduct the cost from the rent only under certain circumstances. These limited circumstances require the tenant to give the landlord notice of the dilapidation before using the repair and deduct remedy.

After giving notice, the landlord has a “reasonable time” to make the repairs, before undertaking to repair and deduct.

Thirty days is considered reasonable. A shorter time frame would apply to a non-operative heater, plumbing leakage, water penetration, or defects that place the resident’s safety in jeopardy. Only defects that render the premises uninhabitable and are not tenant caused will qualify for this remedy. Tenants may only invoke this remedy twice in any twelve-month period, and each time the

remedy is utilized, the cost of repair cannot exceed one month’s rent. In your situation, it appears that the tenant is abusing a privilege only available to tenants with serious dilapidations in their apartments.

Without providing notice to you of the defect, and an opportunity for you to correct any serious defect, the tenant is not entitled to deduct anything from his rent. Provided you haven’t condoned his conduct, or waived your rights to accept the full amount of rent, you may demand that the tenant pay all amounts previously deducted, and become current.

Crime, unfortunately, is a fact of life in many communities throughout Southern California. When asked by the prospective resident about crime in the area, refer them to the local police department for statistics. Be careful not to portray your building as a “security” building or advertise it in any way that may create a false sense of security or safety. If your property provides an increased risk of harm, or has had a recent rash of criminal conduct, you may have a duty to disclose this fact to the prospective resident, even if not asked.

I recently bought a building in a pretty rough neighborhood. Seems like a day doesn’t go by without some sort of violent crime nearby. Just the other night, there was a shooting just down the street. I buy paint by the truckload to cover all of the graffiti and tagging on the building. I have a couple of vacancies now, and I don’t know if I have to tell them about all the stuff going on. If I did no-one would rent, what do I do?

Street parking spaces are few and far between near my building. My apartment complex has just enough parking spaces for my residents to each have one space. If a resident has more than one car, they must try to park it on the street. It has been working out fine for years but now I have this one tenant who refuses to follow the rules. He Q&A — continued on page 16

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July 2016

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15

Q&A — continued from 14 is constantly parking his second car in someone else’s assigned spot. I’ve told him several times but he just ignores me. What do I do?

Your community rules and regulations should specify your parking rules, specifically stating that only one vehicle may be parked on the premises, and that all parking is assigned. Ensure that you have the proper signage at the entrances to the parking area. Most cities require the sign to contain certain restrictive parking language, plus the local police department telephone number, and the California Vehicle Code section that provides for towing of unauthorized vehicles. Contact your local police department for their specific requirements, as they vary from city to city.

Next if you know the offender, then provide a written warning of the violation.

Attempt to serve it at his residence, post it on his door if he’s not in, and also put the warning on the windshield of his car.

If practical, take and save a photograph of the warning on the vehicle windshield, because the offender will always claim that you did not give prior notice before towing. If he fails to remove the offending vehicle, the car may be towed.

deposit. Absent a written agreement to the contrary, the owner should retain the entire security deposit, then when all the remaining roommates vacate, the refund check should be made payable to all four of the original roommates named in the rental agreement.

I rented an apartment to four roommates quite a while ago. One of the four is now moving out, but the other three want to stay. The one moving out is demanding that I return his portion of the security deposit; he says that he paid it so he should get it back. Do I have to?

This article is presented in a general nature to address typical landlord tenant legal issues. Specific inquiries regarding a particular situation should be addressed to your attorney. The Duringer Law Group, PLC, one of the largest and most experienced landlord tenant law firms, has successfully handled over 245,000 landlord tenant matters throughout California, and has collected over $155,000,000.00 in debt since 1988. The firm may be reached at 714.279.1100, toll free at 800.829.6994 or 877.387.4643.

Please visit www.DuringerLaw.com for more information and to sign up for our periodic newsletter.

No, the security deposit remains with you as long as any of the roommates remains in possession of the rental unit. Often, owners and residents will enter into an agreement replacing one resident with another, thereby removing the one original resident from the lease.

The agreement will further provide that the ‘new’ roommate pay the ‘old’ roommate his portion of the security

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17

FEDERAL FOCUS — THE NAA CONNECTION

BY GREG BROWN

Overtime Rule Shows President’s Power Without Congressional Action

O

ne of the episodes on the old children’s TV program, Schoolhouse Rock, tells us that our nation’s laws are made through the roughand-tumble legislative process within the U.S. Congress where ideas are posed, debated and if all goes well, a bill emerges that goes to the President. If all goes really, really well, the President signs it.

Or, as has been the case a lot in the past seven years, he vetoes the legislation and Congress goes back to the drawing board. What you do not hear in “I’m Just a Bill” is that other process by which rules are made that govern our lives — federal regulations from Executive Branch agencies. Last month we were once again reminded of the immense power of a President in affecting policy without the influence of Congress.

The Department of Labor (DOL) released in May its final rule regarding workers who are eligible for overtime pay. The rule lifts the threshold under which an employee must be paid over-

time from $23,660 to $47,476 — impacting an estimated 4.2 million workers nationwide. The wage threshold is tied to the 40th percentile for salaried workers in the lowest-wage region of the Labor Department’s five established wage regions: Northeast, Southeast, Midwest, Southwest and West. This threshold will be updated every three years at the 40th percentile for salaried workers in the lowest-wage region, which is currently the Southeast and is likely to remain so in the future.

Rules like these which make significant changes to existing laws feel like they should be addressed via Congressional action. However, what the DOL did is an extension of the Fair Labor Standards Act (FLSA) which establishes wage and hour rules for workers, including overtime pay. The FLSA says nothing about the degree to which the Department can change wage and hour rules so more than doubling the overtime pay threshold while

aggressive is not outside of DOL’s authority. What is frustrating for us — and for anyone who lobbies on federal issues — is that the options to influence regulatory proposals do not favor advocates who want to limit their impact.

Going back to Schoolhouse Rock for a moment, the legislative process has a number of points of entry for advocacy — working with the original bill sponsor, testifying at a hearing on the bill, whipping votes in a committee markup or during floor consideration and even making small changes in House/Senate conference committees. The regulatory process has far fewer access points.

There is a specific, mandatory comment period where federal agencies must listen to the concerns of the public.

These can be extended for more difficult issues but ultimately the clock ticks down to zero. At some time, comments stop and the regulatory body moves forward with its rule with no requirement to accept any of the suggested changes.

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Sometimes, federal agencies take comments to heart and alter their proposal. This actually happened with the DOL overtime rule where the final salary threshold was actually lower than originally stated. Many times, however, agencies move ahead with their proposal despite comments. Case in point is the Waters of the United States rule from the Environmental Protection Agency (EPA) where there were literally hundreds of thousands of comments submitted, but EPA made few substantive changes to its final rule.

Congress also faces limitations of its own in responding to regulations. There is the Congressional Review Act (CRA) which grants an expedited process for Congress to review and invalidate a federal regulation. However, like standard legislation, this requires either the support of the President or a veto-proof Congressional majority in support of the resolution. Neither are easy to come by in this Congress.

These hurdles to advocacy certainly did not stop NAA, our partners at the National Multifamily Housing Council (NMHC) or the legion of other advocacy organizations from working to stop the change when it was first proposed by DOL in 2015. NAA and NMHC joined with the Partnership to Protect Workplace Opportunity (PPOW) coalition to fight the proposal from DOL. We were part of the original submission of detailed comments on the impacts of the proposal to workers and employers in September 2015.

In 2016, we have supported legislative efforts to stop the rule via the “Protecting Workplace Advancement and Opportunity Act,” introduced in the Senate and House by Senator Tim Scott (R-S.C.) and Representative Tim Walberg (R-Mich.), respectively. We will roll out a grassroots alert later this month to build support for the legislation and increase pressure on the Administration to respond to our concerns about the

rule. As with a CRA resolution, these bills will need a veto-proof majority to get past an almost certain Presidential veto if they make it to the President’s desk. To get that we will need the voice of every NAA member.

Regulations have always been a difficult challenge for advocates; however, this Administration has proven especially challenging because of the sheer volume of them. Looking to the future, the experience of the past seven years will either empower future administrations to advance their policy agenda in this way or chasten the Congress and Executive Branch to focus on the legislative process for dealing with the most significant issues. Time will tell.

Thanks for reading. Talk with you next month.

Regards, Greg

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DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

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ear Maintenance Men:

I have noticed the base molding in the living room and leading into the kitchen is starting to come off the wall. The corners are splitting and it is starting to look very rough.

What do you think is causing this? I don’t see any water anywhere. Randy

Dear Randy:

We would bet you do have a water problem somewhere. Chances are it will

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be traced to the refrigerator. There might be two issues you can look at. First check that the drain line for the defrost cycle is not clogged and two if the refrigerator has an icemaker, that the line is not leaking. Chances are the icemaker line has a hole or the drain line is leaking and the walls are sucking up the water.

That is why you don’t see any standing water. Look under the fridge or pull out the fridge and look at the water line. It should be a small quarter inch nylon or polyethylene line; often they are white or translucent in color. If the water line goes though the cabinets to the kitchen sink; follow the line and look for rough spots or kinks in the line. Because these small water lines often leak for a long time before they are discovered, your walls may very well be saturated. The swelling baseboards are an indication they are full of moisture. The repair for this leak goes far beyond repairing the pinhole leak in the icemaker line. You will have to remove the drywall in order

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to allow the walls to dry properly.

Chances are you will also have a major mold issue inside the walls. You should seek professional help for an evaluation of the potential mold issues involved.

Please note when replacing icemaker or filter lines, only use tubing specified for that use. Ask for icemaker tubing, it will be marked icemaker compatible.

Dear Maintenance Men:

I have a toilet that runs every ten or twenty minutes. I have replaced the fill valve, the flapper valve and I have even scrubbed under the rim! In other words, all the items I can think of that are replaceable in the tank are new.

What else should I be looking at? Sam

Dear Sam:

You replaced all the easy ones!! When all else fails on a toilet leak down issue; it is time to put on your rubber gloves and get an adjustable wrench. Chances are the problem lies with the Flush Valve Seat.

The rubber flapper valve seals against the flush valve seat (the big hole at the bottom of the tank.) to either keep the water in the tank or let the water out of the tank. The seat may have a burr, crack or calcium deposits that allow a small amount of water to seep past the rubber flush valve. Sanding the seat to remove the burr or calcium deposit is a short-term solution, but rarely solves the problem for long. A permanent solution is to replace the flush valve. Start by turning off the water supply, completely Maintenance — continued on page 22

20

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July 2016

Growing Stronger Together EMBARK ON A JOURNEY As an association, our STRENGTH is in our numbers! Share the amazing benefits to other peers in the industry who are not yet members!

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Maintenance — continued from 20 empty the tank and remove the water line. Remove the two or three bolts holding the tank to the toilet bowl. Turn the tank upside down and remove the large nylon or brass nut that holds the flush valve to the tank. Install the new flush valve. Be sure the tank bottom is clean and no debris gets between the new valve’s rubber gasket and the tank.

Tighten the large nut on the outside of

the tank and you are ready to reassemble the tank and bowl and put the toilet back into action. When reassembling the tank to the bowl, install new rubber washers and bolts.

Dear Maintenance Men:

Can I get some pointers with preventive maintenance when it comes to heating and air conditioning? Mike

Dear Mike:

Heating and air condition or HVAC should be inspected at least twice a year or at the change of the major seasons such as summer and winter. Prior to summer or winter seasons, it is essential to properly inspect and troubleshoot your HVAC (a/c)units whether they are window, wall or central. Most A/C units fail or work improperly due to nonexistent or improper maintenance and not age.

Cleaning is your A/C is the most inexpensive and critical maintenance procedure you can perform.

Here is our 4-point check list: 1: Turn on the A/C and listen for unusual noises.

2: Inspect/clean or replace filters.

Filters should be cleaned or replaced at the beginning of each major season, such as before summer and before winter.

3: Clean & repair damaged or bent fins. (They can constrict proper air flow and decrease the cooling capacity of the A/C unit.

4: Clean out all dust and debris inside of the A/C pan or coils.

On a central HVAC unit: cleaning or replacing the main and return filters, may be the limit on a DIY cleaning.

A qualified technician should do any other work on a central heating and air unit.

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Consider Consolidating Your Financial Accounts

I

f you’ve changed jobs a few times over the years or possibly relocated, chances are you’ve left behind a string of retirement and other accounts along the way. This can make your financial life complicated and difficult to manage. More importantly, maintaining a number of accounts at a variety of different financial institutions is not the same thing as diversification. All good reasons why consolidating your assets with one financial service pro-

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vider can provide some key benefits.

First let’s consider two obvious benefits of consolidation: convenience and simplicity. Fewer accounts equal fewer statements, less paperwork at tax time, etc. Additionally, if you’re investing with several providers, you may be paying more fees than necessary. Generally, financial providers set fees based on account size — accounts with larger balances may qualify for break points and lower fees. Merging smaller accounts with one financial institution may provide opportunities to reduce account and transaction fees.

Consolidation also allows you to take control of your portfolio and manage it more effectively. If you have investments in a number of accounts, it’s difficult to see your overall asset allocation, ensure that your holdings are properly diversified, and effectively manage risk.

By maintaining multiple accounts, you may be overexposed to certain holdings while leaving others underrepresented.

Bringing your investments under one umbrella can provide a better view of your financial picture and allow you to see where investment opportunities — and potential risks — exist.

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BY JASON SHERR

Another investment-related benefit of consolidation focuses on tax efficiency. Bringing retirement accounts and investment accounts together with one service provider may make it easier to implement a tax-efficient investing strategy. With all your assets in one place, you can be sure the least taxefficient assets are in accounts that offer tax-deferral or exemption.

If you’re age 70½ or older, you must take required minimum distributions (RMDs) from Traditional, SEP, and SIMPLE IRAs, as well as from any 401(k) or other retirement plan accounts left with former employers. Failure to take RMDs on time or in the right amount can subject you to a 50% IRS penalty tax. Having all retirement assets in one place can help simplify RMD calculations and payments.

Consolidation also can help you keep beneficiary paperwork current.

It’s important to always make sure all of your investment and savings accounts have up-to-date beneficiary information. This is especially important for retirement accounts, because beneficiary designations on retirement accounts supersede any instructions in your will

or trust. Having fewer accounts to keep up with can help make it easier to manage this information.

If you decide to consolidate your accounts, make sure you consider all of the implications. Consolidating accounts might force you to liquidate certain investments that could result in unintended tax consequences. For instance, if you own appreciated employer stock in a 401(k) or other workplace retirement plan, you may no longer be able to take advantage of favorable tax treatment because of net unrealized appreciation (NUA) if you move those assets into an IRA. Other investments may carry surrender charges or other fees if you liquidate prematurely.

Consult with your tax professional and/or Financial Advisor before taking any action. Consolidating assets can offer a number of benefits but should only be done after careful consideration. The potential benefits of greater control, tax efficiency, lower fees, and convenience may make sense for you.

If you are considering rolling over retirement plan assets from a previous employer, please keep in mind that rolling over assets to an IRA is just one of multiple options for your retirement plan. Each of the following options is different and may have distinct advantages and disadvantages: — Roll assets into an IRA. — Leave assets in your former employer’s plan, if plan allows.

— Move assets into a new employer’s plan, if plan allows.

— Cash-out or take a lump-sum distribution.

When considering rolling over assets from an employer plan to an IRA, factors that should be considered and compared between the employer plan and the IRA include fees and expenses, services offered, investment options, when penalty free withdrawals are available, treatment of employer stock, when

required minimum distributions begin, and protection of assets from creditors and bankruptcy. Investing and maintaining assets in an IRA will generally involve higher costs than those associated with employer-sponsored retirement plans. You should consult with the plan administrator and a professional tax advisor before making any decisions regarding your retirement assets.

About the Author: Wells Fargo Advisors does not render legal or tax advice.

This article was written by/for Wells Fargo Advisors and provided courtesy of Jason Sherr, Senior Vice President- Investments in Irvine. He can be reached at 949-862-1248 or Jason.Sherr@wfadvisors.com.

Investments in securities and insurance products are: — NOT FDIC-INSURED — NOT BANK-GUARANTEED — MAY LOSE VALUE Wells Fargo Advisors, LLC, Member SIPC, is a registered broker-dealer and a separate non-bank affiliate of Wells Fargo & Company. ©2016 Wells Fargo Advisors, LLC. All rights reserved.

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Prepare Your Rental Property for Fire Season

I

f you live in a dry climate, or somewhere prone to wild fires during Summer, then you know all too well about fire season. While adding fire safety to your rental’s to-do list will add a little extra work, in the end it can protect your tenants, assets and community.

Wildfires are no joke; we’ve all heard of families losing everything from fires,

BY BECKY BOWER

flames jumping over freeways and people narrowly escaping burning structures.

However, most of the time we don’t realize how significant fire safety is until the air feels thick, the sky is burnt orange, and the flames are right outside our doors. It’s a confusing and terrifying experience that can be avoided by adding a little extra preparation to your

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According to the Washington State Department of Natural Resources, “as many as 80% of homes lost to wildland fire may have been saved if brush around the homes were cleared and defensible space created around structures.” While Fire Season — continued on page 28

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Fire Season — continued from 26 homes in wildlife areas are primary targets for wildfires, you should still be aware if your rental property has a good amount of defensible space. Cal Fire categorizes this defensible space into 2 zones and recommends the following:

Zone 1: 30 ft. away from your rental home • Remove all dead plants, grass, and weeds and clear your yard, roof, and gutters from any dry leaves and pine needles.

• Trim your trees so that a minimum of 10 feet is between the other trees and your property’s chimney.

• Remove (or relocate to Zone 2) any flammable plants, wood piles, or patio furniture that could catch fire.

Zone 2: 100 ft. away from your rental home • Cut or mow grass down to a maximum height of 4 inches.

• Remove fallen leaves, needles, twigs, bark, cones, and small branches.

While the standard defensible space for zone 1 and 2 is 30 ft. and 100 ft., check with your local fire department.

San Diego County, for example, requires a 50 ft. clearance in zone 1.

Vertical and Horizontal Space in your Landscaping

In addition to clearing dead and dry plants, while you’re adding to your property’s landscape you should be aware of plant and tree spacing.

According to CAL FIRE TV, wildfires generally start from the ground up, using plants as a ladder to go from the grass, to the brush, to the trees, and once it’s in the trees it’s extremely difficult to combat. On a level plane, generally you’ll want at least two times as much space between shrubs and 10 ft. between trees. Depending on the slope of your landscape, the amount of space between plants might double. Because fires travel upward, you should also be

aware of vertical clearance. Trim your tree branches so that there is 6 ft. of space from the ground. If you have shrubs near your trees, multiply that space by 3. As an extra step, you can also start incorporating fire resistant plants into your landscaping plan. Some common fire resistant plants are Sage, French lavender, and Wild Strawberry.

Don’t let fire season creep up on you. Start making your rental property fire safe before it’s too late. The sooner you start clearing your property of dead foliage and adding fire resistant plants to the mix, the lighter the work load down the road.

About the Author: Becky Bower is a writer for the ApplyConnect® Blog and a communications intern at ApplyConnect®, a consumer initiated tenant screening company. She has also spent several years in compliance and auditing. Becky holds a degree in English with a focus in creative writing from CSU Channel Islands and is a published writer.

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Kitchen, Lavy, Tub, Laundry, Toilet Auger ............................ $68.00........................................ $99.50 BASIC SERVICE CALL .................................................................................. $68.00........................................ $99.50 MAIN LINE Ground Level Clear-Out, 3" or 4" up to 140' ........................................ $75.00........................................ $99.50 ROOF ACCESS 3" or 4" up to 140' .................................................................... $181.00...................................... $250.00 SLAB LEAK* Locate, Excavate, Repair, Back Fill & Concrete Patch .................. $690.00...................................... $950.00 Backflow Testing/Service ................................................................................................................ Call for pricing

Water Heaters

30 Gallons Gas Water Heater ........................................................................................................ Avg. Price $907.23 40 Gallons Gas Water Heater ........................................................................................................ Avg. Price $885.20 50 Gallons Gas Water Heater ........................................................................................................ Avg. Price $940.28 *100 Gallons Gas Water Heater 78,000 – 83,000 BTU Commercial Rated .............................. Call for pricing *100 Gallons Gas Water Heater 199,000 BTU Commercial Rated .......................................... Call for pricing * Direct access, copper plumbing. Prices subject to change without notice.

Price includes: American Water Heater or Bradford White, Complete Installation includes: 2 water flex, earthquake strapping, gas flex, and shut off (if needed), new water shut off above heater (if needed), vent connections, haul away old heater and sales taxes. Any modifications to existing plumbing, system or structure extra.

3 convenient ways to order service request: Call, fax or order on-line for same day service if ordered before 3:00 pm • Licensed, bonded and insured • One year written guarantee, parts and labor • 60 days on most drain cleanings

949-222-2202 • 714-505-0577 Fax 949-222-0214 M – F 8:00 am – 5:00 pm Call regarding overtime & after hour rates*.

Same day credit available — We accept major credit cards

Se Habla Español

See us on line at: www.calrooter.com

July 2016

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Apartment News

29

Le ga l Is

Making the “Pieces” fit!

u niq ch Te ing as Le

su es

Certified Housing Provider Education Program

es

— Fall 2016 Program —

This 11-week comprehensive training course is beneficial to anyone in the rental-housing industry! Apartment Owners, Regional Property Supervisors, Resident Managers, Onsite Office Personnel, Maintenance Personnel and Apartment Vendors are all welcomed to join us as industry leaders and seasoned professionals cover topics from residential management to maintenance and emergency preparedness.

Ma

g

sin

u Ho

int en

an

ir Fa

ce

Each Thursday, September 8–November 17 Time: 8:30 am–12:30 pm

Schedule of Classes

• Residential Property Management — 9/8/16 • Property Marketing Analysis & Strategies — 9/15/16 • Property Maintenance — 9/22/16 • Leasing Techniques & Renting to Qualified Residents — 9/29/16 • Legal Issues Affecting Landlords & Tenants — 10/6/16 • Human Resources — 10/13/16 • Fair Housing & Government Standards — 10/20/16 • Employee Development — 10/27/16 • Financial Management & Budgeting — 11/3/16 • Liability, Emergency & Crime Management — 11/10/16 • Insuring & Protecting Your Community — 11/17/16

REGISTER TODAY!!

All Classes held at the AAOC Office: 525 Cabrillo Park Drive, Suite 125, Santa Ana, 92701 Members: $395 Non-Members: $495 Payment must be paid in full by event date.

Cancellations require 72-hour notice.

To REGISTER — Go online: www.AAOC.com or Call: (714) 245-9500 30

Apartment News

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July 2016

Fall 2016

Certified Housing Provider Education Program Instructors

Frankie Alvarez Buffalo Maintenance Company

Denise Arredondo JLE Property Management

Naomi Bailey Naomi Bailey Performance Training

Colin Calvert Fisher & Phillips LLP

Todd A. Brisco Todd A. Brisco & Associates

Irina Cioban Stratford Capital, LLC

Stephen C. Duringer, Esq. Duringer Law Group PLC

Laura Lemansky RentPath

Rich Lombardi CCIPS Institute

Tony Maggi MPMS, Inc.

Jim McClung American Environmental Specialists, Inc.

Dan Firestone Contemporary Information Corporation

Gonzalo Garcia Santa Ana Police Department (Not Pictured)

Linda Tarzjani Orange County Housing Authority (Not Pictured) July 2016

Christy Watson Orange County Fire Authority (Not Pictured) www.aaoc.com

Apartment News

31

Welcome Our Newest Board Member — Frank Alvarez Name? Frank Alvarez Where are you from originally?

Los Angeles, California How long have you lived in Orange County? Over 18 years.

When did you first enter the rentalhousing industry? I was actually born into the rental-housing industry. I am a second generation property owner and investor.

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Apartment News

Why did you enter the rental-housing industry? I decided very early in my career that I enjoyed the interaction between all the relevant parties, residents, owners, management, maintenance and vendors alike. As an investor and property owner, it was the best vehicle for immediate gains.

What was your biggest challenge you were faced with when you first entered the industry? The industry was still

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July 2016

evolving and the climate was dismal.

We did not have all the tools or resources people have today. Some of us were forced to learn by trial and error which can be quite expensive.

What is the biggest challenge you are faced with today regarding the rentalhousing industry? A great challenge is educating my fellow property owners of the difference between being “cost driven” and “value driven” when making

decisions. I truly feel bad when people sacrifice long term gains for short term savings.

Where do you see the rental-housing industry going in the future? It is a fact that U.S. rents will continue to rise at a steady pace along with population growth. We will continue to be a much needed and valued resource for housing, beta affordable and luxury for future generations. It is imperative that owners of older housing stock prepare themselves for the competition newer buildings are bringing to the market.

developing numerous seminars, education programs, speaking engagements, teaching Certified Apartment Manager (CAM) I and II and our very own Certified Housing Provider Education Program (CHPEP). Along with Veronica Copeland of the AAOC, we created the Basic and Advanced Apartment Maintenance & Repair Series which is offered annually.

What are your hobbies/interests?

Mixed media painting, art, design, landscaping, offroading, traveling, reading and teaching.

DON'T REPLACE YOUR BBQ…

How long have you been a member of the AAOC? Over 15 years.

CALL OC BBQ CLEANING & REPAIR!

How are you active in the industry?

I have enjoyed the many opportunities this industry has provided and made the most of them all. I am the co-author of the article “Dear Maintenance Men” first published in the Apartment News Magazine, which is now a nationally published article. I have participated in

What do you value most about being a member of AAOC? Our membership and staff. They have been a critical part of creating the best reputation and association we can have. I am a proud member of the AAOC.

is your one stop, mobile BBQ & Grill Repair Service Serving All Of Orange County Call Lou at

949-293-2762

www.ocbbqcleaning.com

July 2016

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Apartment News

33

BY LISA TROSIEN

Always Ask Residents if Something Needs Fixing

I

remember when I first started in the apartment industry, someone told me to always ask my residents if there was anything in their apartment that needed fixing. Now, at the time, I thought that was kind of odd.

Why would we ask if there was something wrong with our product? That seemed…I don’t know…almost as if we had no confidence in our own apartments. But because I was instructed to do it, I did it. And guess what? It worked.

Every time a resident either called our leasing office or came in to the office in person, I always said, “Is there anything in your apartment that needs some attention?” or “Are there any outstanding maintenance issues in your apartment that we can take care of?” or

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Apartment News

“Do you need us to come in to your apartment to repair anything” or “Is everything working all right in your apartment?” (You see, I got bored with asking the same old question, so I changed it up every single time I asked it.) And almost every single resident had *something* that needed attention.

I might have been a leaky faucet. Or a loud blower motor on the furnace. Or maybe even a bi-fold door off the track.

But there was almost always something.

And they were all very grateful that I had taken the time to ask if there was anything they needed.

Yes, it creates work. But it does so much more. It keeps the small problem, like the leak, from becoming a big problem. And it lets your residents

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July 2016

know that you care about keeping their home repaired, safe and something they can be proud of. So remember to always ask. And you’ll reap the benefits immediately.

About the Author: Lisa Trosien is an award winning, multifamily educator and consultant with 25 years of industry experience in virtually every style of community and resident profile. Her column, “On Site Solutions” is featured in every issue of UNITS Magazine, the official publication of the National Apartment Association.

She is co-author of the NALP designation program through the NAA, as well as a contributing curriculum development consultant for CAPS, CAM and CAMT. Visit Lisa’s Web site www.ApartmentExpert.com for thousands of links to multifamily resources.

July 2016

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Apartment News

35

Pulse on the

A Quarterly Review of Key Financial

1st Quarter 2016 Update Apartment Data

Orange County

USA

1st Qtr 2014

1st Qtr 2015

1st Qtr 2016

1st Qtr 2014

1st Qtr 2015

1st Qtr 2016

50

52

48

3,484

3,687

3,690

$476 million

$467 million

$181 million

$38.2 billion

$35.7 billion

$20.5 billion

• Actual Average Cap Rate

4.66

5.05

4.57

6.56

6.16

6.24

• Average Gross Rent Multiplier

12.83

14.14

14.25

11.05

11.65

12.36

• Price per Square Foot

$250

$254

$224

$106

$127

$126

$220,249

$207,873

$212,046

$103,507

$130,414

$128,022

1 Bed/1 Bath

$1,473

$1,572

$1,663

$1,151

$1,260

$1,360

2 Bed/1 Bath

$1,550

$1,637

$1,726

$1,129

$1,231

$1,324

2 Bed/2 Bath

$1,935

$2,059

$2,155

$1,439

$1,561

$1,676

94.4%

95.1%

95.4%

94.3%

95.2%

95.1%

Total Apartment Sales Transactions Total Sales Volume

• Price Per Unit

Average Asking Rent

Average Occupancy Rate Average Monthly Employee wages** Apartment Building Permits Issued (by total # of units, not buildings)

$4,094

$4,215

$4,153

$3,684

$3,767

$3,778

2–4 Units

265

235

286

6,000

7,000

7,400

5+ Units

4,043

7,665

4,947

83,300

89,300

83,400

Data Source Qualifications

Source: Co-Star www.costar.com 5 unit + properties

Source: Real Answers www.realfacts.com 100 unit + properties; the “USA” section reflects nine western states: CA, OR, WA, AZ, NV, CO, NM, UT, ID Source: US Bureau of Labor Statistics; uses private sector wages, last month of quarter; not seasonally adjusted Source: U.S. Census Bureau: Privately owned, new construction

Consumer Price Index*

1.1%

0.7%

2.0%

1.5%

0.8%

0.7%

Source: U.S. Bureau of Labor Statistics; % change using last month of quarter versus same month one year previous

Unemployment Rate**

7.9%

6.8%

5.4%

6.7%

5.6%

5.0%

Source: U.S. Bureau of Labor Statistics Reflects last month of quarter

Pulse on the Marketplace is produced and edited exclusively for Apartment News by Nick Lieberman, President, Bona Fide Mortgage and AAOC Board Member. For questions or comments: (949) 651-0999, or nlieberman@cox.net * For CPI, “Orange County” includes Orange, Los Angeles, and Riverside Counties. ** For Apartment Building Permits, Employee Wages and Unemployment Rate, “Orange County” includes the Los Angeles–Long Beach– Anaheim, CA Metropolitan Statistical Area.

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July 2016

Marketplace

Data for the Apartment Investor

Apartment Valuations in a Changing World

I

t can certainly be argued that the metrics on the adjacent Q1 2016 chart make a good case for current pricey apartment values: • Strong occupancy — 95.1% nationwide; • Rents rising handsomely (two bed/ two bath rents up 7.4% the past twelve months, 16.5% over the past twenty-four, across nine western statements, inclusive of California); • Low US inflation rate (.7% past year CPI increase); • Low unemployment rate — 5% nationally, which is the traditional definition of a “full employment” economy; Add to the valuation mix that shifting demographics suggest that the waves of millennials now entering the marketplace will desire rental housing in much higher proportions than have preceding generations.

And of course, there’s also the very low long term interest rate environment — the benchmark ten year treasury yield sits at 1.68% as of this writing (6-10-16), just slightly above the modern era low of 1.43% — as an additional price booster (the lower the cost of debt, the more one can pay for an asset).

These and other factors add up to what has become a pronounced seller’s market for apartment properties, a reality made clear to all buyers who’ve put a toe in the water these past few years.

Specifically, the chart tells us that,

nationwide, buyers purchased apartments in Q1 at an average 6.24 cap rate and a 12.36 gross rent multiplier (3,690 transactions analyzed), while in super desirable Orange County, multifamily properties traded at a 4.57 cap and a 14.25 GRM (48 transactions). These metrics reflect record or near record high sale prices of apartments.

And In fact, notwithstanding the published 4.57% cap rate for OC in Q1, my sense is that well located southern California apartment properties in turnkey condition will actually garner cap rates in the low 3’s at this time.

Which brings us to the inevitable question of whether the market is reaching an “over sold” position such that today’s investors may be buying into an asset bubble.

Proponents of the bubble scenario point to the Federal Reserve’s hugely accommodative post- recession Quantitative Easing policy, instituted in 2009, wherein the Fed Funds rate has been steamrolled to near 0% versus the 6.59% it averaged the thirty years prior, as the key component of the substantial appreciation since 2012 in most US asset classes, including apartments.

The implication being that as the Fed eases off the monetary stimulation gas pedal, as it indicates it is in the process of doing, the reduction of “artificial” cheap money will cut into the prices buyers are willing to pay.

The mathematics of such interest rate tweaks can be daunting…if the Fed were to increase the Fed Funds rate just two percentage points, and, if long term July 2016

BY NICK LIEBERMAN

rates and cap rates were to follow suit by rising two percentage points, here’s what happens: A multifamily property with a $100,000 annual net income that sells at a 3.25 cap rate today and thus produces a $3.077 million purchase price, would plummet to a $1.905 million price on the same $100,000 cash flow in a 5.25 cap rate world.

Conventional wisdom might therefore suggest that buyers stay on the sidelines for now to wait out anticipated interest rate changes and the ensuing presumed impact on asset values.

On the other hand, some investors envision a “lower return era” taking hold.

This concept embraces the notion that globalization, together with technology advances, will somewhat suppress inflation and thus tamp down investor yield requirements. In effect, widespread access to higher quality information, better trained work forces globally, greater competition among businesses as emerging markets and third world economies increase the goods and services they bring to markets, all would combine to enhance efficiencies and improve productivity with a net result of reduced inflationary tendencies.

If this latter phenomenon becomes reality, and I believe it is already manifesting, inflation and annual return on investment expectations will downshift, which could make cap rates in the 4–6% range, previously disdained, look like home runs.

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Apartment News

37

Low Turnover and Raising Rents

By William R. Gorman Real Estate Broker/Owner, MBA AAOC Past-President

from Cash In on the Myths of Real Estate

E

very owner has that fear of not having sufficient cash flow to pay the mortgage. The smaller the unit count of a building, the greater the dread of losing a resident — particularly if that resident always pays the rent on time, never has a complaint, and basically keeps a low profile.

Besides the loss of revenue, getting an apartment rent-ready and then re-rented is a lot of work. And, there can be sig-

nificant costs, especially if the resident lived in the unit for a long time. Carpet may need replacing, repainting may be required, and there may be other deferred or unknown repairs to various appliances and fixtures.

So many owners fall into the trap of believing that low turnover is good and that the best way to ensure no one moves out is not to raise rents or to do so only minimally. Yet, the reality is,

not only are those owners losing out on dollars earned every month, they are hurting the value of their property and creating a greater possibility of having to face huge expenses.

In my book, Cash In on the Myths of Real Estate, I devote an entire chapter to Day-to-Day Operations. Low turnover is one of the misconceptions that I address:

6-5 Low turnover is good.

Popular Belief: Raising rents — either not at all or only a little — minimizes turnover, and that is the most profitable way to operate a property.

Bill’s Truth: Keeping rents low to reduce the possibility of turnover seems like a great way to avoid empty apartments and thus maintain a steady stream of cash. However, but it does not maximize the returns you could be making.

Turnover is healthy and ultimately profitable.

Wise owners use turnovers as a time to make improvements that, in turn, provide a means for maximizing rents.

These improvements help the owner to maintain a competitive advantage. More often than not, a prospective resident would much rather rent an upgraded apartment, rather than one in need of repairs.

An added bonus: Upgraded apartments attract a better caliber of residents, who tend to take better care of your property.

If you defer various maintenance items in order to keep rents low or simply because of a lack of turnover, when the time comes that repairs are absolutely needed, you may not have the cash available to get those problems resolved. Keeping rents low and deferring repairs can become a vicious cycle that is difficult to break.

Cash In: Keep rents at market value; do not be afraid of turnover.

38

Apartment News

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July 2016

Raising rents is a critical component not just from an operational point of view, but also as a means of ensuring the long-term value of your property and a fair return on both your investment and all of your hard work.

Even if you have no plans to sell your property, you need to raise rents every year. The point at which you find resistance to rent increases is a red flag.

Perhaps you have not invested sufficiently in making necessary improvements. Or, more importantly, perhaps the neighborhood is deteriorating and it is time to seriously think about selling before values fall too sharply.

As discussed in other sections of my book, rents play an important role in determining the value of an income property. This is particularly true when there is the possibility of an increase in interest rates.

All of us have worked hard to get where we are today. Although low turnover seems like a great idea, it does not serve your best interests. At WR Gorman & Associates, we regularly conduct rent surveys to ensure that our clients are maintaining value of their properties — even if they are not ready to sell.

About the Author: William R. Gorman, who fo unded WR Gorman & Associates in 1972, is joined by his son, Tim Gorman, Broker and by Randy Combs, Broker, and Sonya Loera, Realtor.

Is the World Moving Too Fast For You? It may have come to your attention that we are in the throes of a second dot-com frenzy. New dot-com companies are springing up all over and their value is in the billions within a couple of years. So what does that have to do with you?

PHD Insurance Brokers, Inc. will be celebrating its 50th Anniversary on April 1, 2016. During those 50 years, we have been here for our clients and have provided a steady home for their insurance needs. So what does that mean for you?

The merger and acquisition industry is growing and moving at a fast pace. PHD gets calls on nearly a weekly basis of some venture capitalist who wants to buy our agency or of a larger agency who wants to buy us out to grow their business.

But where does that leave you?

Your business is a pawn to be traded or sold to an acquirer. Then the personal service slips and you become another number in a big agency or venture capitalist firm. The objective of both is to grow and sell to the next bigger guy. So how does that work out for you when you become just a number in the process?

We recently had a call from an AAOC member who went through this experience.

His personal service went away. His familiar Customer Service Representative changed to someone who was charged with doing a stack of files each and every day. When this happens, the CSR gets through the stack, or risks losing their job. I ask you, how much time do you think that CSR is going to spend on your insurance account? If they want their job, it won’t be long.

At PHD we want your business. We want you to have reliable service and we want you to be able to contact us and feel comfortable knowing your account is being reviewed every year for adequate limits and coverage.

We invite you to call us at (800) 640-4743 or (714) 534-6310 and let us advise you on your account. You may find us an appealing alternative to the fast moving world we currently find ourselves in.

Thank you, Lee Hendrie, President/CEO Author, Speaker, Consumer Advocate

Call 800 640-4743

(949) 552-7831

www.phdinsurancebrokers.com info@phdinsurancebrokers.com License # 0462338 July 2016

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Apartment News

39

May General Membership Meeting Recap

Our General Membership Meeting & Business Mixer were both PACKED! We had over 120 attendees this month!

O

ur May General Membership Meeting was packed! The room was packed with over 120 attendees, the presentation was packed with information, and our business mixer was packed with goodies and plenty of attendees to enjoy them!

Executive Director, Lou Penrose opened the meeting with his legislative report on new and upcoming issues

affecting the rental housing industry.

He welcomed the evening’s sponsor, Tim Gorman of W.R. Gorman, up to address attendees and promote Bill’s new book, Cash In on the Myths of Real Estate, that has been featured in previous issues of this magazine!

The ever important topics of Proposition 13 and Legacy Succession Plans were buzzing around the room

Nathan Poth of Locali Management and Laura Aliberti of NPM Staffing chat with attendees before the meeting.

40

Apartment News

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July 2016

and luckily, we had the perfect speaker on hand to shine some light on the topics.

Our featured speaker for the evening was Matthew Burke, Managing Director, PricewaterhouseCoopers, a firm that specializes in industry-focused services in the fields of assurance, tax, human resources, transactions, performance Meeting Recap — continued on page 42

Director Emeritus, Ron Berg of C & R Management talks discusses business with Marcel Pahmer and Bob Horning of H & S Wealth Management.

Where else but at…

Medicine Cabinets

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1) APPLIANCES: stoves, air conditioners, wall furnaces; dishwashers; OTR microwave; wall ovens, cooktops; water heaters, range hoods & appliance parts 2) FLOORING MATERIALS: carpet, vinyl sheet, planks, 12x12 & 18x18 tile 3) PLUMBING: toilets; kitchen and bathroom faucets; shower valves, repair parts for Mixet, Pfister, MOEN & Delta 4) ELECTRICAL: ceiling fans, indoor & outdoor light fixtures, repair parts

Gas or Electric 20”, 24”, 30”

5) LOCKSETS: entry, double or single cyl deadbolts, privacy and passage locks; dummy knobs Wall Oven: Brown or Maytag

6) REPAIR PARTS: for windows, kitchen drawers & cabinets, shower doors, screening materials, exhaust fan motors 7) VARIOUS OTHER NEEDS: garbage disposers, exhaust fan motors, vertical mailboxes, closet doors, medicine cabinets, cutting boards, deck paints, maintenance coating paints, vertical blinds sets & parts; hose bibs and lock, cleaning chemicals

COME ON DOWN TO SEE WHAT WE CARRY.

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Vertical Blinds (We customize to your opening onsite) Miniblinds (Aluminum or vinyl)

Vertical Mailboxes $35.35/door

Closet Doors: Vinyl or Mirrored

Cooktops: 24”, 30”, 36”

Dishwasher: 18” or 24” Hotpoint or Frigidaire Range Hoods: 24”, 30”, 36”, 42”

July 2016

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41

Meeting Recap — continued from 40 improvement and crisis management.

Mr. Burke started off with some terminology to familiarize our attendees with the basics of Prop 13. He mentioned how change in ownership and reassessment might evolve over the course of 15 years and make a difference in the value. He also explained that tenancies in common (TICs) and long term leases (35+ years) are considered transactions that are changes in ownership, whereas proportional ownership interests and security interests are not considered changes in ownership.

He warned members to be aware of common mistakes, such as disproportionate transfer to legal entity and inter- The sponsors of the evening—The W.R. Gorman Team! From left: Randy Combs, Bill Gorman & Tim spousal/registered domestic partner Gorman. They are also preparing for the release of Bill’s book that has been featured in previous issues of (RDP) exclusions, and how different our magazine! rules apply when dealing with parentAs always, a big thanks to all our child and grandparent-grandchild edge and we were definitely privileged to have him speak for us. We hope to Product and Service Council Members. transfers.

Our General Membership Meetings Mr. Burke was a wealth of knowl- welcome him back in the near future.

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Apartment News

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July 2016

Office Hours: Mon–Fri, 9am–5pm • Available Online 24/7!

APPRAISALS & VALUATIONS ➢ Real Estate Appraisals (for: asset management, buyers, sellers, lenders, etc.) ➢ Apartments, commercial, retail, office, industrial, residential, land, etc. ➢ All of Southern California ➢ All sizes; large or small complexes ➢ Expert witness, legal proceedings ➢ 25 years of appraisal experience

Lee Walker, MAI

Lee Walker Appraisals Orange, CA 92867

Speaker Matthew Burke says, “Instead of throwing up your hands, let us help you plan your legacy!”

714-744-1074 www.leewalkerappraisals.com

We want to tell you about your roofing problems when it is sunny, rather than you telling us about your roofing problems when it is raining!

would not be possible without them.

We will not be having our General Membership Meetings in July or August, but look forward to seeing everyone again in September! ❏ Missing Asphalt Shingles

❏ Debris in Rain Gutters

❏ Missing or Cracked Composite Shingles

❏ Damaged or Missing Wood Shingles

❏ Failing Flat Roof Repair

❏ Cracked Mortar

Overlooking these issues will cost you more in the long run.

Rick Hackett of Hackett Insurance presented his door prize to our lucky winner Jayne Boulter!

You may have hidden leaks that could be leading to $1000s of unnecessary damage while increasing your heating and cooling bills.

714-538-3330 CA License #910068

Affordable and Reliable • Fully Insured • Re-Roofing and Repairs

July 2016

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43

WORKPLACE HARASSMENT Are Your Employees Up to Date on Training?

AB 1825 (Government Code Section 12950.1) requires all employers who employ 50 or more persons to provide two hours of training to supervisors in the prevention of sexual and workplace harassment every two years.

Join us for our Workplace Harassment Training to learn about: n

Sexual Harassment

n

Investigating Complaints

n

Title VII Civil Rights Act

n

Prevention of Claims

n

Sex Discrimination

Each attendee will receive a Certificate of Completion after completing the training.

Presented By:

Date:

Thursday, August 18, 2016

Time:

Registration — 8:30am Program — 9:00–11:00am

Cost:

Tom Cummings Wesierski & Zurek, LLP

Members — $50 Non-Members — $70

Location: AAOC Office 525 Cabrillo Park Dr., Suite 125 Santa Ana, CA 92701

2 CEC Points

Register Early — Call (714) 245-9500, Fax (714) 245-9505, or Online at www.aaoc.com

Reservations not cancelled 24 hours in advance will be billed Admission must be paid in full before event date

Registration Form — Please Print Yes — I want to attend the Legally Required Workplace Harassment Training Seminar on August 18, 2016

Name_____________________________________________________________________________________________________________________________________________________________________ Company Name_______________________________________________________________ Address_______________________________________________________________________________ City/State/Zip_________________________________________________ Daytime Phone______________________________ Fax___________________________________ I am, or my employer is a member of AAOC Payment Method:

Yes, #__________________

Bill My Company (members only)

Check Enclosed

No Email______________________________________ Credit Card: Visa

MasterCard

AMEX

Credit Card #____________________________________________________________________________________________ Expiration Date ___________________________________________ Name on Card ________________________________________________________________ Signature ____________________________________________________________________________ Credit Card Billing Address___________________________________________________________________________________________________________________________________________ Please make check payable to AAOC • Mail to: AAOC c/o Education Dept., 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701 • Fax (714) 245-9505

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July 2016

An AustralianIncluding Journey Tasmania

This October rental property owners will depart on a grand journey to the land of Oz. An epic adventure that spans 20 days, with touring from the white sands of the tropical north to the iconic red center, and even a jump off the south end of the continent to the island of Tasmania. The tour starts in Sydney with wonderful experiences like a private tour and tasting plate at the famous Opera House, High Tea and touring at the Sydney Botanical Gardens, and even an up-close and personal encounter with Australian wildlife. We have packed the tour with experiences that you will always remember, from amazing scenic train trips, aerial observations, harbor cruises, an historic tram dinner and even an aboriginal walk-about.

After exploring the bustling city of Sydney we will drive the Great Ocean Road in the south between Melbourne and Adelaide, staying multiple nights along the way. You will learn to throw a boomerang, play a Didgeridoo and try your hand at Aboriginal painting of your own boomerang. In the heart of the tour, there will be many once-in-a-lifetime experiences like dining under a million stars at Ayers Rock, learning songs around an Outback campfire dinner, and visiting a cattle station to see outback paper made. Imagine striding atop a camel at sunrise, the beautiful light casting colors onto the natural wonder of Ayers Rock.

Most tours to Australia don’t include Tasmania, but this lush and scenic island tucked near the bottom of the Australian continent is a jaw dropper. Wonderful UNESCO sights and one of the epicenters of Australia’s historical convict heritage. Come see the brilliant blue waters of Wineglass Bay and the fishing boats bobbing in the harbor of Hobart – a harbor that is a cross between Cape Town and San Francisco Bay! We have great direct airfare on legendary Qantas Airways, which includes all the flights needed ded as we explore this magical continent voted by Conde Nast as destination of the year 2016.

Some more of our Experiences!

This tour is hand built, not a mass-market market Australia tour, and features wonderful cultural, scenic and dining experiences each day.

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Visit StewartTours.com or Call 866.944.3036 for information, tour pricing and more.

  July 2016

MacDonnell Ranges Full Day Tour Full Day on the Outer Great Barrier Reef Thala Beach Reserve Jungle Bungalow Stay Melbourne Colonial Tram Car Lunch Bonorong “Feeding Frenzy” in Tasmania Visit to Incredible Mona Museum Drover Blow Blow-out Exotic Edibles Dinner Yarra Valley Wine Adventure & Barrel Tastings Stunning Ayers Rock Touring Visit 5 of the 7 States / Territories www.aaoc.com

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The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

“MARKETING ORANGE COUNTY APARTMENTS AT THE HIGHEST LEVEL” 4 u nits hu nt ington beach $1,075,000

ARE YOU INTERESTED IN:

Clean 2 bedroom, 2 bath units.

Close to shopping, schools and parks. Rents $1,350 each with room to increase.

Call for detailed set-up.

Call Mike Thornton – Stanfield Apartment Group 949.689.7587 for a FREE Consultation

featured property

mike thornton realtor® #1 apartment agent in o.c.* michael@stanfieldrealestate.com

94 9. 6 8 9 . 7 5 8 7

cal bre no. 01236638 *Based on information from California Regional Multiple Listing Service, Inc. and/or other sources for number of apartment properties sold from 1/1/10 through 12/31/15.

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July 2016

 Buying an Income Property  Selling or Exchanging Your Income Property.

A SPECIAL WELCOME TO OUR NEWEST MEMBERS! Clarke Properties Jonathan Debie Elizabeth Garcia Gibbons Properties Ines Venturini Jefferson Platinum Triangle Gina Johnston Orangewood Gardens — Pinnacle Palmwood Gardens — Pinnacle

New PSC Members

BH North America 20155 Ellipse Foothill Ranch, CA 92610 Contact: Dan Foust (949) 206-0330

SoCalGas 1919 S. State College Blvd.

Anaheim, CA 92806 Contact: Adrian Molina (714) 634-3287

Apartment Turnovers and Maintenance

We offer a wide range of full-scope residential rehab, repair, and construction services that can be customized to meet your needs.

• Shower enclosures • Masonry • Crown molding • Vanities & sinks • Light fixtures • Baseboards • Countertops • Plumbing • Cabinetry • Window installation • Painting • And more!

• Tile/wood flooring • Drywall Free Estimates. Fully Insured.

• Carpet/linoleum • Electrical Thank you for your great work on our apartments before we put them up for sale.

Your work was top notch and you got everything done in the time frame we needed.

— Cynthia E., AAOC Member You were a pleasure to work with. The job you did on my fascia was perfect. Thank you.

— Dale S., AAOC Member

Call Paul at

1-800-541-1967

sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

A full service firm to provide legal representation to apartment owners and managers on any issue, including: • Tenant disputes • Evictions • Enforcement of rules • Mold or other habitability issues • Fair Housing • American with Disabilities claims • Workplace harassment • Discrimination We are mindful of litigation costs. We prepare personalized litigation plans. Your protection is our priority. www.wzllp.com Terence P. Carney tcarney@wzllp.com

Thomas B. Cummings tcummings@wzllp.com

1 Corporate Park Suite 200 Irvine, Ca 92606 Tel. No. (949) 975-1000 Fax (949) 756-0517

July 2016

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Featuring

Product & Service Council Member:

LoCali Management Group, LLC was created in 2014 to provide boutique-style management services for residential and commercial investment properties. Our founder Nathan Poth is a licensed Real Estate professional who, after over 10 years of experience in institutional management with larger, nationally recognized property management companies, decided to create a company that would cater to the niche of smaller, Southern California property owners that desire more personalized service, special attention, and local support. LoCali utilizes local vendors for smaller properties, while providing our owners with big company experience and expertise.

Some of the services provided include: • Property Management — We offer full accounting (payables & receivables), project management, 24/7 resident point of contact, vendor support and handyman services. We currently serve over 90 units in 4 counties.

• Real Estate Brokerage — We understand the importance of a great investment. Since we partner with several industry professionals, we often broker off-market deals.

• Project Management — We hire trusted, experienced, local vendors that will show up on time, stay within your budget, and complete projects in a timely manner.

• Renovations — Our experienced team will provide expert advice on how to turn and/or renovate your units to earn top dollar for your investment.

• Maintenance — Trusted handymen are hard to find, but we employ several well-qualified workers that serve the Inland Empire, Orange, San Diego, and Los Angeles Counties.

Our Basic Steps for Success: • Introduction — Our first step is to walk the property, make any recommendations for improvement, build a timeline, and conduct a market survey.

• Market Survey — Next we shop local properties and pull a moderately detailed survey of comparable amenities, upgrades, square footage, rental amounts, and proximity to subject property.

• Pricing — Together, we review the comps to price our product fairly, yet aggressively enough to capture the most current market rents.

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• Documentation — Proper notice will be sent to any existing tenants for any “Change of Terms”. A “Notice to Enter Dwelling” will be delivered so we can properly inspect units to address any concerns and complete needed repairs. We know that open communication is the key to building trusting relationships with our clients and residents.

• Resident Point of Contact — LoCali will now be the official point of contact, relieving you from any further late night phone calls, emails, texts, etc. You will have peace of mind knowing that your residents have 24/7 access to our management services in case any issues arise.

• Banking — We can provide a separate trust account for payables and receivables through LoCali management Group or simply be added to your existing trust account with limited access. Payments will be either directly deposited into your account or a check will be sent to you no later than the 25th of each month along with a detailed monthly statement.

• Bids — If needed or desired, complimentary bids will be conducted to bring the property up to owner/management company standards and expectations. The bidding process takes from 1–4 weeks.

• Plan and Budgeting — After we have a full detailed report of each unit and approved repairs/upgrades, we will schedule insured and licensed professionals to complete any jobs. We ensure control of each project’s quality, time, budget, and attention to detail throughout work completion.

• Ongoing Management — Market surveys will be conducted frequently to ensure we are within current market standards.

30–60 day notice of increases or renewals will be served as needed, and leasing of vacancies will be prompt and in compliance with all fair housing laws. Customized leases are created for residents to fit individual owner/property needs.

The mission at LoCali is to utilize our expert, big-company experience to provide customized, personal, “boots on the ground” management service for our clients. We pride ourselves in building personal relationships and earning top dollar for your investment.

Start living LoCali today!

PRODUCT & SERVICE COUNCIL MEMBERS’

Buyer’s Guide All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Accounting Services Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Assistance in avoiding capital gains taxes on sale.

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com Law Office of Steven F. Schroeder Steven F. Schroeder 2107 N. Broadway, Suite 204 Santa Ana, CA 92706 (714) 480-0529, Fax (714) 591-4560 schroederesq@aol.com

Tax preparation & representation before IRS/FTB/EDD/SBE, Estate planning (wills/trusts/powers of atty), Incorporation/LLC.

Property Owners Protection Noah Molnar 17520 Von Karman Avenue Irvine, CA 92614 (949) 269-1411, Fax (949) 269-1439 noah@poppusa.com — www.poppusa.com

Air Conditioning & Heating Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

See the Advertisers Index on Page 72 for the location of our ad.

Ferguson Enterprises Jeff Fergusson 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 jeffrey.fergusson@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry. See the Advertisers Index on Page 72 for the location of our ad.

KIVA Kitchen & Bath Ms. Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 221-0600, Fax (949) 660-8018 www.basapp.com Major appliances for apartments.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Service 1st Sergio Sancho 2510 N. Grand Santa Ana, CA 92705 (714) 270-8048 ssancho@service-1st.com — www.service-1st.com

Flat rate prices for all apartments. Certified Boiler Specialist.

Spicer Mechanical Chad Hegreberg 1315 N. Tustin Ave., Suite 230 Orange, CA 92867 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

Antimicrobial Services Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — biosweep.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Apartment Market Research Data ALN Data Laura Reese-Williams 2611 Westgrove Drive, Ste 104 Carrollton, TX 75006 (972) 932-2553, Fax (972) 931-6251 sales@alndata.com — www.alndata.com

SatisFacts c/o Internet Brands Jen Piccotti 909 N.Sepulveda Blvd., 11th Floor El Segundo, CA 90245 (866) 655.1490 Ext. 110 piccotti@satisfacts.com — www.satisfacts.com

Multifamily’s leading resident feedback, retention, and reputation management solution providers.

Apartment Rental Publications & Services Apartment SEO Ronn Ruiz 7545 Irvine Center Dr., Suite 200 Irvine, CA 92618 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

#1 nationwide provider of information and advertising services.

Apartment Finder Burt Sirota 3190 Airport Loop, Suite J2 Costa Mesa, CA 92626 (714) 545-3040, Fax (714) 545-3044 bsirota@apartmentfinder.com For Rent Media Solutions Jason Villarreal 32 Executive Park, Suite 150 Irvine, CA 92614 (877) 853-9556, Fax (949) 261-9126 www.forrent.com

Apartment data and market research.

Product & Service Council — continued on page 50

Apartment SEO Ronn Ruiz 7545 Irvine Center Dr., Suite 200 Irvine, CA 92618 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

Axiometrics, Inc. Ronald Johnsey 14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com – www.axiometrics.com Pierce-Eislen Ron Brock, Jr. 9200 E. Pima Center Pkwy., Suite 150 Scottsdale, AZ 85258 (480) 663-1149, Fax (480) 663-6269 www.pi-ei.com

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Product & Service Council

American Appliance Rentals Thomas Hogue 14252 Culver Dr Ste #A329 Irvine, CA 92604 (714) 834-0530, Fax (714) 834-0853 Thomas@rentafridge.com — www.rentafridge.com

continued from page 49

Move Gabriella “Gabe” Jones 30700 Russell Ranch Road Westlake Village, CA 91362 (714) 673-9262 gabe.jones@move.com — www.move.com

Appliance rentals and purchase solutions for properties and residents.

See the Advertisers Index on Page 72 for the location of our ad.

Appliance Warehouse Ron Parent 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 rparent@appliancewhse.com

Online apartment guide.

Orange County Register Gordon Clark 625 N. Grand Ave Santa Ana, CA 92701 (714) 796-7038, Fax (714) 796-2328 RentPath Laura Lemansky 6285 E. Spring St. Long Beach, CA 90808 (949) 943-5177 llemansky@rentpath.com Zillow Rental Network Russ Pengelly 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 515-8234 russp@zillow.com — www.zillow.com

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

Appliance World Shahe Kechejian 10526 Garden Grove Blvd.

Garden Grove, CA 92843 (714) 530-9551

New & used appliance sales, service & repairs. Coin operated machines, parts & installation.

Ferguson Enterprises Jeff Fergusson 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 jeffrey.fergusson@ferguson.com — www.ferguson.com

Apartment/Student Housing

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry. See the Advertisers Index on Page 72 for the location of our ad.

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers.

South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

Appliances Sales, Service & Leasing ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Helping professionals like you consolidate suppliers with world class service.

KIVA Kitchen & Bath Ms. Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 221-0600, Fax (949) 660-8018 www.basapp.com L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com Lowe’s — Irvine Gary Norman 13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com – www.lowes.com

• Concrete • Petromat Overlays • Block Walls

• Paving Stones • Curb & Gutters • Striping

c&cpaving

ADA Experts, Ramps, Signage, Truncated Domes Fully Insured & Bonded www.candcpavingcompany.net

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Orco Apartment Supply, Inc. George Bourget 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 www.orcoaptsupply.com — orcoapt@orcoaptsupplies.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Appraisal Lee Walker Appraisals Lee Walker, MAI 747 W. Katella Ave., Suite 201 Orange, CA 92867 (714) 744-1074, Fax (714) 744-1075 www.leewalkerappraisals.com

See the Advertisers Index on Page 72 for the location of our ad.

Ben’s Asphalt & Maintenance Co., Inc. Teri Braden 2200 S. Yale Street Santa Ana, CA 92704 (714) 540-1700, Fax (714) 957-9831 teri@bensasphalt.com — www.bensasphalt.com

Asphalt, paving, concrete, seal coating, striping, ADA compliant.

PAVING COMPANY, INC. • Asphalt Overlays • New Installations • Seal Coating

See the Advertisers Index on Page 72 for the location of our ad.

Asphalt Sales & Service

Major appliances for apartments.

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 72 for the location of our ad.

National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811, Fax (714) 633-9392 mdnational@yahoo.com

H.H.H. Commercial General David Hallam PO Box 2251 Pico Rivera, CA 90662 (562) 402-5440 hhhconstruction1@yahoo.com www.hhhconstruction.weebly.com

General Contractor specializing in tenant improvements, remodels, roofs, concrete, masonry, asphalt, stucco, landscaping.

M & M Contracting, Inc. Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com

Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.

Asset Management Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.

Attorneys Brennan Law Group Michael Brennan 67 E. Live Oak Avenue, Ste. 105 Arcadia, CA 91006 (626) 294-0500, Fax (626) 294-0505 Mike@MBrennanLaw.com — www.MBrennanLaw.com

See the Advertisers Index on Page 72 for the location of our ad.

Todd A. Brisco & Associates Todd Brisco 1900 S. State College Blvd., Suite 275 Anaheim, CA 92806 (714) 634-2814, Fax (714) 634-0662 tabrisco@briscoassociates.com — www.briscoassociates.com

Business litigation, real estate law landlord/tenant and healthcare issues.

Law Offices of Sam Chandra, APC Sam Chandra 710 S. Myrtle Ave., Suite 600 Monrovia, CA 91016 (626) 305-0555, Fax (626) 305-0556 www.Ca-Eviction.com

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com

Bath Renovations

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

See the Advertisers Index on Page 72 for the location of our ad.

Awnings The Awning Company Gary Kerr 17 Hammond, Suite 406 Irvine, CA 92618 (949) 325-5624 sales@theawningcompanyca.com www.theawningcompanyca.com

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

Product & Service Council — continued on page 52

Representing Landlords in California for Evictions and Collections with “PERSON TO PERSON” service.

Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Assistance in avoiding capital gains taxes on sale.

Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Specializes in landlord/tenant law, debt collection, eviction.

See the Advertisers Index on Page 72 for the location of our ad.

H.G. Long and Associates—FastEvict.com Law Group 474 W. Orange Show Road San Bernardino, CA 92408 (800) 686-8686, Fax ( 800) 675-5002 intake@fastevict.com—www.fastevict.com Attorney owned and operated Eviction and Collections Since 1979.

See the Advertisers Index on Page 72 for the location of our ad.

Fisher & Phillips, LLP Christine Baran 2050 Main St., Suite 1000 Irvine, CA 92614 (949) 851-2424, Fax (949) 851-0152 cbaran@laborlawyers.com

Provide legal serices on all employment related issues and Fair Housing discrimination claims.

Ruzick & Wallace, LLP Earl Wallace 16520 Bake Pkwy., Suite 280 Irvine, CA 92618 (949) 759-1080, Fax (949) 759-6813 earl@rswlaw.net — www.rswlaw.net Eviction Attorneys.

David S. Schonfeld, A Professional Law Corp.

801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004, Fax (714) 871-9005 david@evictionlaw.com — www.evictionlaw.com

Specializing in residential and commercial evicitons with flat rates and prompt, professional service.

Law Office of Steven F. Schroeder Steven F. Schroeder 2107 N. Broadway, Suite 204 Santa Ana, CA 92706 (714) 480-0529, Fax (714) 591-4560 schroederesq@aol.com

Tax preparation & representation before IRS/FTB/EDD/SBE, Estate planning (wills/trusts/powers of atty), Incorporation/LLC.

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Product & Service Council continued from page 51

Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Western Multi-Family Renovation Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Boiler Systems Debinaire Company Dan Debin Two locations Anaheim, Corona (800) 660-1044 or (951) 738-0012, Fax (951) 738-9809

See the Advertisers Index on Page 72 for the location of our ad.

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Service 1st Sergio Sancho 2510 N. Grand Santa Ana, CA 92705 (714) 270-8048 ssancho@service-1st.com — www.service-1st.com

Flat rate prices for all apartments. Certified Boiler Specialist.

Spicer Mechanical Chad Hegreberg 1315 N. Tustin Ave., Suite 230 Orange, CA 92867 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098, Fax (714) 282-5335 whminc@pacbell.net Water Heater/boiler service and installation.

Buying Group NAI Capital Multifamily Services Group Christopher Arvizu 1920 Main Street, Suite 100 Irvine, CA 92614 (949) 468-468-2336, Fax (949) 266-9550 carvizu@naicapital.com — www.naicapitalmultifamily.com

Proving brokerage services, portfolio valuation and investment strategies to apartment owners.

Apartment News

Carpentry

Cabinets

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, p­ atio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

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Professional Apartment Services David Record 3 Cala Moreya Laguna Niguel, CA 92677 (800) 875-0250 x 1015, Fax (713) 974-6889 drecord@pasonline.com

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 72 for the location of our ad.

Liquid Amber Designs Alona Fulton 6344 B Industry Way Westminster, CA 92683 (714) 801-7415 www.liquidamberdesigns.com

Custom & standard cabinets for all areas. No job too small!

Lowe’s — Irvine Gary Norman 13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com — www.lowes.com R3 Construction, Inc. Duane Kartchner 15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (714) 995-0900, Fax (949) 595-5956 dkartchner@r3construction.com — www.r3construction.com

Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

Salvador Munguia Painting Co. Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006, Fax (714) 986-9181 salvadormunguiac@yahoo.com www.salvadormunguiapaintingco.com South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

Camera Systems Multicom, Inc. Karen Perkins 2915 E. La Jolla Anaheim, CA 92806 (800) 528-1102, Fax (602) 553-8100 karenp@teammulticom.com — www.teammulticom.com

www.aaoc.com

July 2016

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 72 for the location of our ad.

Premier Roofing & Building Co Inc. Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com — www.premierroofingsocal.com

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

R3 Construction, Inc. Duane Kartchner 15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (714) 995-0900, Fax (949) 595-5956 dkartchner@r3construction.com — www.r3construction.com

Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

Carpet Sales & Service Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Helping professionals like you consolidate suppliers with world class service.

Lowe’s — Irvine Gary Norman 13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com – www.lowes.com Orco Apartment Supply, Inc. George Bourget 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

Carpet Cleaning Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

Cleaning Service

Excalibur Laundries Janana Pisano 4 Hutton Centre Drive, Ste 750 Santa Ana, CA 92707 (949) 266-7000, Fax (714) 210-3777 jkpisano@excaliburlaundries.com — www.excaliburlaundries.com L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811, Fax (714) 633-9392 mdnational@yahoo.com See the Advertisers Index on Page 72 for the location of our ad.

Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info

WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625, Fax (310) 643-6958

Apartment Turnover Specialists.

We are a full service company specializing in interior renovations and unit turns.

Coin-Operated Laundry Equipment ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 72 for the location of our ad.

All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100, Fax (818) 989-7378 john@allvalleywasher.com — www.allvalleywasher.com Appliance Warehouse Ron Parent 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 rparent@appliancewhse.com

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

Appliance World Shahe Kechejian 10526 Garden Grove Blvd.

Garden Grove, CA 92843 (714) 530-9551

New & used appliance sales, service & repairs. Coin operated machines, parts & installation.

Coinmach Grace Madrid 14426 Bonelli Street City of Industry, CA 91746 (800) 954-9000, ext. 54302, Fax (626) 968-0643 gmadrid@cscserviceworks.com

See the Advertisers Index on Page 72 for the location of our ad.

On-Site.com Lisa Corbett 409 N. Pacific Coast Hwy., Suite 470 Redondo Beach, CA 90277 (619) 540-7828, Fax (877) 329-6674 lisa@on-site.com — www.on-site.com David S. Schonfeld, Attorney at Law 801 E. Chapman Ave., Suite 214 Fullerton, CA 92831 (714) 871-9004, Fax (714) 871-9005 david@evictionlaw.com

Specializing in residential & commercial evictions.

Commercial Gas Grills AEI Corporation Pete Arnold 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070, Fax (949) 474-0559 info@aeicorporation.com — www.aeicorporation.com

Defining the commercial outdoor grill and patio heat experience since 1966.

See the Advertisers Index on Page 72 for the location of our ad.

Commercial Patio Heaters AEI Corporation Pete Arnold 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070, Fax (949) 474-0559 info@aeicorporation.com — www.aeicorporation.com

See the Advertisers Index on Page 72 for the location of our ad.

Coin-operated laundry equipment. See the Advertisers Index on Page 72 for the location of our ad.

Defining the commercial outdoor grill and patio heat experience since 1966.

See the Advertisers Index on Page 72 for the location of our ad.

Communications

Collections Todd A. Brisco & Associates Todd Brisco 1900 S. State College Blvd., Suite 505 Anaheim, CA 92806 (714) 634-2814, Fax (714) 634-0662 tabrisco@briscoassociates.com — www.briscoassociates.com

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Business litigation, real estate law landlord/tenant and healthcare issues.

Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Text messaging services to help communicate with your customers.

TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com — www.touchpoint365.com

Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 72 for the location of our ad.

FastEvict.com Law Group 474 W. Orange Show Road San Bernardino, CA 92408 (800) 686-8686, Fax ( 800) 675-5002 intake@fastevict.com—www.fastevict.com

Product & Service Council — continued on page 54

Attorney owned and operated Eviction and Collections Since 1979.

See the Advertisers Index on Page 72 for the location of our ad.

IS THE WORLD MOVING TOO FAST FOR YOU?

See PHD Insurance Brokers’ President Leland Hendrie’s letter on page 19.

Call us at (714) 534-6310 or (800) 640-4743 Email us at info@phdinsurancebrokers.com Visit our website at www.phdinsurancebrokers.com License #0462338

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Product & Service Council

EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

continued from page 53

Concrete Maintenance & Repair

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

Ben’s Asphalt & Maintenance Co., Inc. Teri Braden 2200 S. Yale Street Santa Ana, CA 92704 (714) 540-1700, Fax (714) 957-9831 teri@bensasphalt.com — www.bensasphalt.com

Asphalt, paving, concrete, seal coating, striping, ADA compliant.

H.H.H. Commercial General David Hallam PO Box 2251 Pico Rivera, CA 90662 (562) 402-5440 hhhconstruction1@yahoo.com www.hhhconstruction.weebly.com

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

General Contractor specializing in tenant improvements, remodels, roofs, concrete, masonry, asphalt, stucco, landscaping.

M & M Contracting, Inc. Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com

Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.

Construction

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 72 for the location of our ad.

Premier Roofing & Building Co Inc. Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com — www.premierroofingsocal.com

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Property Owners Protection Noah Molnar 17520 Von Karman Avenue Irvine, CA 92614 (949) 269-1411, Fax (949) 269-1439 noah@poppusa.com — www.poppusa.com

Argos Independent Contractor Mark Taylor 214 Main Street #333 El Segundo, CA 90292 (404) 317-5415

General Contractor Specializing in Multi-Family Remodel.

Bienek Roofing Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

All types of roofing & construction. See the Advertisers Index on Page 72 for the location of our ad.

Consulting AR Capital Plans Sean Andersen 27702 Crown Valley Pkwy., Suite D-4 #103 Ladera Ranch, CA 92694 (949) 481-0421, Fax (949) 481-0516 sandersen@reservestudy.com

Provide capital plans for multiunit housing, churches and schools.

Bishop Inc. Jeffrey Dunn 1429 W. Collins Orange, CA 92867 (714) 264-6120 jeff@bishopinc.com — www.bishopinc.net

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Ste 600 Irvine, CA 92614 (949) 201-8817, Fax (949) 371-8360 id@investmentcapitalre.com — www.investmentcapitalre.com

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Brooker Associates Jenny Beam PO Box 928 La Habra, CA 90633 (562) 267-0390 jenny@brookerassociates.com — www.brookerassociates.com

Design Build Contractor specializing in exterior restoration and fencing.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

We help homeowners defer or reduce capital gains taxes.

Specializing in the purchase, sale and 1031 exchange of apartment buildings.

NAI Capital Multifamily Services Group Christopher Arvizu 1920 Main Street, Suite 100 Irvine, CA 92614 (949) 468-468-2336, Fax (949) 266-9550 carvizu@naicapital.com — www.naicapitalmultifamily.com

Proving brokerage services, portfolio valuation and investment strategies to apartment owners.

NPM Staffing Jamie Jantzen 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 JJantzen@NPMStaffing.com — www.npmstaffing.com

See the Advertisers Index on Page 72 for the location of our ad.

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Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.

Tax and Financial Group Rick Mowdy 4001 MacArthur Blvd #300 Newport Beach, CA 92660 (949) 223-8306, Fax (949) 223-8101 Rick.mowdy@tfgroup.com — www.tfgroup.com

Business Succession, Estate & Tax Strategy and Investment Planning.

Contract Services Bienek Roofing Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

All types of roofing & construction. See the Advertisers Index on Page 72 for the location of our ad.

Countertops Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 72 for the location of our ad.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

Liquid Amber Designs Alona Fulton 6344 B Industry Way Westminster, CA 92683 (714) 801-7415 www.liquidamberdesigns.com

Laminate, quartz & granite available. No job too small.

Lowe’s — Irvine Gary Norman 13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com — www.lowes.com Surface Restoration Rod Lindgren 2175 Manana Drive Dallas, TX 75220 (877) 573-6970, Fax (877) 207-8578 Rodneylindgren20@yahoo.com — www.surfacerestoration.net Bathtub & Tile Refinishing.

Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

July 2016

Deck Coatings, Magnesite Repairs, Waterproofing Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Premier Roofing & Building Co Inc. Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com — www.premierroofingsocal.com

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Republic Windows & Doors John Gunnison 2623 W. Woodland Drive Anaheim, CA (714) 527-2804, Fax (714) 527-3014 john@republicwindows.net

Window & door replacement specialists. See the Advertisers Index on Page 72 for the location of our ad.

Drain Cleaning California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 56

See the Advertisers Index on Page 72 for the location of our ad.

EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

COMMERCIAL

L AUNDRY

SOLU TIONS

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

See the Advertisers Index on Page 72 for the location of our ad.

Premier Roofing & Building Co Inc. Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com — www.premierroofingsocal.com

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Door Locks & Hardware Kwikset Tran Troung 19701 Da Vinci Lake Forest, CA 92610 (949) 672-4379 Tran.troung@spectrumbrands.com

Kwikset manufactures and markets a complete line of door locks and hardware.

Doors & Windows 21st Century Doors & Windows Trey Gibson 10005 Muirlands Blvd, Ste A Irvine, CA 92618 (949) 215-1170 trey@21stdoors.com — www.21stdoors.com Lowe’s — Irvine Gary Norman 13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com — www.lowes.com R3 Construction, Inc. Duane Kartchner 15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (714) 995-0900, Fax (949) 595-5956 dkartchner@r3construction.com — www.r3construction.com

ur o Y e v Sa

s r e t r a u Q for the

n u F

f f u St

Your residents can use credit/debit or smart cards in our state-of-the-art digital laundry centers, and save their coins for the fun things in life. Our solutions don’t just drive resident retention and support smoother operations; they provide competitive revenue sharing and peace-of-mind.

Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

Visit

CSCSW.com

or call Chris Wilson 800.954.9000 x54330 chrisw@cscsw.com

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Product & Service Council continued from page 55

LA Hydro-Jet & Rooter Service, Inc. Mrs Lorrie Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426, Fax (818) 758-5984 Platinum Plumbing Services, Co. Jim Barnes 1345 N. Red Gum, Suite 1 Anaheim, CA 92806 (714) 632-7000, Fax (714) 854-7731 platinum.plumbing@sbcglobal.net Service 1st Sergio Sancho 2510 N. Grand Santa Ana, CA 92705 (714) 270-8048 ssancho@service-1st.com — www.service-1st.com

Flat rate prices for all apartments. Certified Boiler Specialist.

Draperies/Blinds/Window Coverings Apex Window Décor Deepa Gorajia 1108 E. Katella Avenue, Suite C-1 Orange, CA 92867 (714) 532-2588, Fax (714) 532-2466 deepag@apexwindowdecor.com — www.apexwindowdecor.com

KD Electric Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 kdelectric@sbcglobal.net — www.kdelectric.com Orco Apartment Supply, Inc. George Bourget 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

Service 1st Sergio Sancho 2510 N. Grand Santa Ana, CA 92705 (714) 270-8048 ssancho@service-1st.com — www.service-1st.com

Flat rate prices for all apartments. Certified Boiler Specialist.

See the Advertisers Index on Page 72 for the location of our ad.

Electric Vehicle Products

Bridges Vertical Blind Mfg Mr. John Bridges 15635 Commerce Ln Huntington Beach, CA 92649 (714) 898-7933, Fax (714) 898-5944

American Appliance Rentals Thomas Hogue 14252 Culver Drive, Ste. 329 Irvine, CA 92604 (714) 834-0530, Fax (714) 834-0853 Thomas@rentafridge.com — www.rentafridge.com

Flooring and window coverings.

Orco Apartment Supply, Inc. George Bourget 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Electrical Bishop Inc. Jeffrey Dunn 1429 W. Collins Orange, CA 92867 (714) 264-6120 jeff@bishopinc.com — www.bishopinc.net

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

Commercial Fire Protection Dave Edwards 19900 MacArthur #640 Irvine, CA 92612 (888) 308-3473 operations@fireprotected.com — www.commercialfireprotection.com

Apartment News

Performance Elevator Contractors, Inc. Erika Arevalos 449 W. Allen Avenue, Suite 112 San Dimas, CA 91773 (909) 306-8701 Erika@performanceelevator.com — www.performanceelevator.com

Energy Management

The Awning Company Gary Kerr 17 Hammond, Suite 406 Irvine, CA 92618 (949) 325-5624 sales@theawningcompanyca.com — ww.theawningcompanyca.com

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Elevator Services

Providing exceptional service for competitive prices.

See the Advertisers Index on Page 72 for the location of our ad.

Fire Life Safety.

Appliance rentals and purchase solutions for properties and residents.

See the Advertisers Index on Page 72 for the location of our ad.

Ecova, Multifamily Home Tune-up Program Doug White 1362 Edinger Ave. #A Santa Ana, CA 92705 (702) 816-9157, Fax (866) 702-0185 hometuneup@ecova.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Environmental Services American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — biosweep.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

BluSky Restoration Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320, Fax (805) 715-7032 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

See the Advertisers Index on Page 72 for the location of our ad.

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com — tcummings@wzllp.com — www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters.

See the Advertisers Index on Page 72 for the location of our ad.

Evictions

Environmental Consulting & Training

Brennan Law Group Michael Brennan 67 E. Live Oak Avenue, Ste. 105 Arcadia, CA 91006 (626) 294-0500, Fax (626) 294-0505 Mike@MBrennanLaw.com — www.MBrennanLaw.com

American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

See the Advertisers Index on Page 72 for the location of our ad.

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

Ecova, Multifamily Home Tune-up Program Doug White 1362 Edinger Ave. #A Santa Ana, CA 92705 (702) 816-9157, Fax (866) 702-0185 hometuneup@ecova.com

See the Advertisers Index on Page 72 for the location of our ad.

www.aaoc.com

July 2016

See the Advertisers Index on Page 72 for the location of our ad.

Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 72 for the location of our ad.

FastEvict.com Law Group 474 W. Orange Show Road San Bernardino, CA 92408 (800) 686-8686, Fax ( 800) 675-5002 intake@fastevict.com—www.fastevict.com

Attorney owned and operated Eviction and Collections Since 1979.

See the Advertisers Index on Page 72 for the location of our ad.

National Center for Audio & Video Forensics Motti Gabler 9230 W. Olympic Blvd., Ste. 204 Beverly Hills, CA 90212 (213) 973-7811 www.ncavf.com

Security video enhancements to aid in evictions and insurance claims.

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com — tcummings@wzllp.com — www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters.

See the Advertisers Index on Page 72 for the location of our ad.

Fencing & Gates Brooker Associates Jenny Beam PO Box 928 La Habra, CA 90633 (562) 267-0390 jenny@brookerassociates.com — www.brookerassociates.com

Design Build Contractor specializing in exterior restoration and fencing.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

D & D Technologies Gate Hardware Rich Woodbeck 7731 Woodwind Drive Huntington Beach, CA 92647 (714) 500-5602, Fax (800) 464-6400 rwoodbeck@ddtechusa.com — www.ddtechglobal.com Premier Roofing & Building Co Inc. Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com — www.premierroofingsocal.com

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com www.interstaterestoration.com

Financial Planning ACI Commercial Insurance Broker, Inc. Vaughn Edewards 505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 Vaughn@aciinsure.com — www.aciinsure.com

Commercial & Personal Lines. Insurance advisor of financial planning services.

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Premier Roofing & Building Co Inc. Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com — www.premierroofingsocal.com

Axiometrics, Inc. Ronald Johnsey 14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com — www.axiometrics.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Restore 247 Eric Caamano 2331 E. Foothill Blvd.

Pasadena, CA 91107 (310) 279-6482 eric.caamano@restore247.com — www.restore247.com

Fire & Flood Restoration Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — biosweep.com

Fire Extinguishers

BluSky Restoration Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Fire Life Safety.

Commercial Fire Protection Dave Edwards 19900 MacArthur #640 Irvine, CA 92612 (888) 308-3473 operations@fireprotected.com — www.commercialfireprotection.com

Organically, permanently removes tobacco, pet urine, curry, mold and smoke odors. Guaranteed.

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

Emergency Services Restoration, Inc. Yvette Duran 4435 W 153rd Street Lawndale, CA 90260 (800)540-5532 x 153 shirleyf@esr24.com — www.esr24.com

Shield Fire Protection Matt Sather 29391 Valerio Court Laguna Niguel, CA 92677 (949) 388-6556, Fax (949) 613-8367 matt@shieldfireprotection.com — www.shieldfireprotection.com

Fire sprinkler inspections, repairs, emergency service. Fire extinguisher and backflow tests and inspections.

Fitness Equipment

Water damage restoration for clean, grey, sewage mitigation of in, under, and around structures.

BH North America Dan Foust 20155 Ellipse Foothill Ranch, CA 92610 (949) 206-0330 NationalAccounts@BHNorthAmerica.com

Product & Service Council — continued on page 58

Our Services:

• Asphalt Repair, Patching & Crackfill • Asphalt Removal & Replacement • Grading and New Paving • All types of Slurry Seals, Pavement Coatings and Striping

Serving all of Southern California since 1981!

800.357.0711 amspaving.com

License #415436

July 2016

www.aaoc.com

Apartment News

57

Product & Service Council continued from page 57 Flooring Bishop Inc. Jeffrey Dunn 1429 W. Collins Orange, CA 92867 (714) 264-6120 jeff@bishopinc.com — www.bishopinc.net

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

Garage Doors

Mineral Wells Landscaping & Building Inc. Joe Sandoval P.O. Box 6713 Fullerton, CA 92834 (714) 254-1961 msmineralwells@outlook.com — www.mineralwellslb.com R3 Construction, Inc. Duane Kartchner 15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (714) 995-0900, Fax (949) 595-5956 dkartchner@r3construction.com — www.r3construction.com

Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

Western Multi-Family Renovation Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Handyman Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, p­ atio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Republic Garage Doors John Gunnison 2623 W. Woodland Dr. Anaheim, CA (714) 527-2804, Fax (714) 527-3014 www.republicgaragedoors.com

See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

General Contractor Argos Independent Contractor Mark Taylor 214 Main Street #333 El Segundo, CA 90292 (404) 317-5415

General Contractor Specializing in Multi-Family Remodel

South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

Bienek Roofing Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

Heating & Air Conditioning

All types of roofing & construction. See the Advertisers Index on Page 72 for the location of our ad.

BluSky Restoration Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

See the Advertisers Index on Page 72 for the location of our ad.

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

H.H.H. Commercial General David Hallam PO Box 2251 Pico Rivera, CA 90662 (562) 402-5440 hhhconstruction1@yahoo.com — www.hhhconstruction.weebly.com

Delta Mechanical Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

Delta is the nation’s largest plumbing, HVAC and repiping company.

Ferguson Enterprises Jeff Fergusson 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 jeffrey.fergusson@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry. See the Advertisers Index on Page 72 for the location of our ad.

General Contractor specializing in tenant improvements, remodels, roofs, concrete, masonry, asphalt, stucco, landscaping.

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Apartment News

www.aaoc.com

July 2016

KIVA Kitchen & Bath Ms. Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 221-0600, Fax (949) 660-8018 www.basapp.com Major appliances for apartments.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Service 1st Sergio Sancho 2510 N. Grand Santa Ana, CA 92705 (714) 270-8048 ssancho@service-1st.com — www.service-1st.com

Flat rate prices for all apartments. Certified Boiler Specialist.

Spicer Mechanical Chad Hegreberg 1315 N. Tustin Ave., Suite 230 Orange, CA 92867 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

Insurance ACI Commercial Insurance Broker, Inc. Vaughn Edewards 505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 Vaughn@aciinsure.com — www.aciinsure.com

Commercial & Personal Lines. Insurance advisor of financial planning services.

Brian Berg Insurance Services, Inc. Brian Berg 23661 Birtcher Drive Lake Forest, CA 92630 (949) 243-0899 brian@bbisinc.com — www.bbisinc.com CoreLogic Jessica Garcia 201 Spea Street San Francisco, CA 94105 (415) 336-3532 www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320, Fax (805) 715-7032 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

See the Advertisers Index on Page 72 for the location of our ad.

Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000, Fax (714) 966-3013 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 72 for the location of our ad.

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

Tax and Financial Group Rick Mowdy 4001 MacArthur Blvd #300 Newport Beach, CA 92660 (949) 223-8306, Fax (949) 223-8101 Rick.mowdy@tfgroup.com — www.tfgroup.com

Hackett Insurance Services — Farmers Insurance Rick Hackett 33161 Camino Capistrano, Suite K2 San Juan Capistrano, CA 92675 (949) 943-3610, Fax (949) 943-3611 rhackett196@gmail.com — www.farmersagent.com/rhackett

TWFG Insurance Dora Lambrecht 1418 S. Euclid Street Fullerton, CA 92832 (562) 212-0856

We help homeowners defer or reduce capital gains taxes.

Provide insurance consulting & coverage.

Hayward Tilton & Rolapp Insurance Assoc.

Eric R. Marrs 888 S. Disneyland Drive, Suite 400 Anaheim, CA 92802-1846 (714) 905-1923x3104, Fax (714) 905-1910 ericm@htrinsure.com — www.htrinsure.com Commercial, Personal & Health Insurance.

ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com

Independent insurance brokerage representing commercial building owners and operators. See the Advertisers Index on Page 72 for the location of our ad.

Nelson & Associates, LLC Dwayne DeRose 1150 E. Orangethorpe Ave., Suite 107 Placentia, CA 92870 (714) 996-1084, Fax (714) 996-1085 Snelson977@yahoo.com — www.nelsoninsure.com Palm Trinity Insurance Services Inc. Brian Kong 20955 Pathfinder Rd., Suite 100 Diamond Bar, CA 91765 (213) 616-8500, Fax (866) 616-5775 brian@palmtrinity.com

We provide the best insurance services for Apartment Owners in California.

PHD Insurance Brokers, Inc. Oscar Montano 12966 Euclid St., Suite 495 Garden Grove, CA 92840 (714) 534-6310, Fax (714) 534-2943 omontano@phdinsurancebrokers.com

Comm’l and personal insurance — Retail Specialty — Apartment buildings & Tenants (over 1500 bldgs insured). See the Advertisers Index on Page 72 for the location of our ad.

Property Owners Protection Noah Molnar 17520 Von Karman Avenue Irvine, CA 92614 (949) 269-1411, Fax (949) 269-1439 noah@poppusa.com — www.poppusa.com Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661, Fax (949) 481-8358 mike@reyinsuranceservices.com — www.reyinsuranceservices.com Sarah Atkinson Insurance Agency Inc. Sarah Atkinson 15061 Springdale Street, Suite 101 Huntington Beach, CA 92649 (714) 892-3351, Fax (714) 373-5519 sarah@atkinsonagency.com Providing insurance and financial services. See the Advertisers Index on Page 72 for the location of our ad.

Business Succession, Estate and Tax Strategy and Investment Planning.

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 72 for the location of our ad.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com

Internet Services Apartment SEO Ronn Ruiz 7545 Irvine Center Dr., Suite 200 Irvine, CA 92618 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Complete kitchen and bath restoration and refinishing company.

Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com/LA Times Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

#1 nationwide provider of information and advertising services.

Move Gabriella “Gabe” Jones 30700 Russell Ranch Road Westlake Village, CA 91362 (714) 673-9262 gabe.jones@move.com — www.move.com

Western Multi-Family Renovation Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Landscapes/Hardscapes

Online apartment guide.

SatisFacts c/o Internet Brands Jen Piccotti 909 N.Sepulveda Blvd., 11th Floor El Segundo, CA 90245 (866) 655.1490 Ext. 110 piccotti@satisfacts.com — www.satisfacts.com

H.H.H. Commercial General David Hallam PO Box 2251 Pico Rivera, CA 90662 (562) 402-5440 hhhconstruction1@yahoo.com — www.hhhconstruction.weebly.com

Zillow Rental Network Russ Pengelly 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 515-8234 russp@zillow.com — www.zillow.com

Mineral Wells Landscaping & Building Inc. Joe Sandoval P.O. Box 6713 Fullerton, CA 92834 (714) 254-1961 msmineralwells@outlook.com — www.mineralwellslb.com

Multifamily’s leading resident feedback, retention, and reputation management solution providers.

General Contractor specializing in tenant improvements, remodels, roofs, concrete, masonry, asphalt, stucco, landscaping.

Kitchen Renovations Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Product & Service Council — continued on page 60

See the Advertisers Index on Page 72 for the location of our ad.

SAFE HARBOR EXCHANGE Qualified Intermediary for I.R.C. §1031 Exchange

For exceptional service with your nationwide tax-deferred exchanges, please contact Alice LeBlanc:

866-331-1031 www.SafeHarborExchange.com 825 Parkcenter Drive, Suite 200, Santa Ana, CA 92705

July 2016

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Apartment News

59

Product & Service Council continued from page 59

Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

Lending Institutions Bona Fide Mortgage Nick Lieberman 1 Candlebush Irvine, CA 92612 (949) 651-0999, Fax: (949) 651-1592 nlieberman@cox.net — www.bonafidemortgage.com

See the Advertisers Index on Page 72 for the location of our ad.

Chase Commercial Multifamily Lending — Scott Schweer 3 Park Plaza, Suite 1000 Irvine, CA 92614 (949) 833-4074, Fax (949) 833-4093 Scott.schweer@chase.com — www.chase.com

See the Advertisers Index on Page 72 for the location of our ad.

Chase Multifamily Lending Robert Fox 1301 2nd Avenue, FL 23 Seattle, WA 98101 (714) 327-6992, Fax (866) 889-7364 robert.fox@chase.com — www.chase.com

Citizens Business Bank Mr. Henry Eagar 2650 E. Imperial Highway Brea, CA 92821 (714) 996-8150 haeagar@cbbank.com — www.cbbank.com

Business Banking, Apartment Loans/Commercial Loans.

Luther Burbank Savings Warren Ramsey 20 Pacifica, Suite 600 Irvine, CA 92618 (949) 999-9712 www.lutherburbanksavings.com Seacoast Commerce Bank Allison DiSarro 11939 Rancho Bernardo Rd., Ste 200 San Diego, CA 92128 (619) 988-6708, Fax (858) 312-7030 adisarro@sccombank.com — www.sccombank.com

Industry specific banking services for Property Management Companies.

Wells Fargo Multifamily Capital Tony Petosa 1808 Aston Ave., Suite 270 Carlsbad, CA 92008 (760) 505-9001, Fax (760) 438-8710 tpetosa@wellsfargo.com

Specialized lending programs for multifamily properties.

Lighting Ferguson Enterprises Jeff Fergusson 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 jeffrey.fergusson@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry. See the Advertisers Index on Page 72 for the location of our ad.

BONA FIDE MORTGAGE Serving multi-family owners since 1983

Apartment Financing

• 2– 4 units

• 5+ units

Lowe’s — Irvine Gary Norman 13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com — www.lowes.com

Mailboxes Orco Apartment Supply, Inc. George Bourget 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters

Nick Lieberman Owner/President AAOC Board Member Author, Pulse on the Marketplace

(949) 651-0999

Apartment News

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

Commercial Fire Protection Dave Edwards 19900 MacArthur #640 Irvine, CA 92612 (888) 308-3473 operations@fireprotected.com — ww.commercialfireprotection.com Fire Life Safety.

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Premier Roofing & Building Co Inc. Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com — www.premierroofingsocal.com

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

Marketing Lease Labs Mark Ham 2251 San Diego Ave, Suite A-150 San Diego, CA 92110 (619) 233-4700 mark@leaselabs.com — www.leaselabs.com

Mold Remediation

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

Maintenance, Repairs, Products

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — biosweep.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 72 for the location of our ad.

nlieberman@cox.net www.bonafidemortgage.com

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Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

“Depend on us”

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

www.aaoc.com

July 2016

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com 24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Notary Services TWFG Insurance Dora Lambrecht 1418 S. Euclid Street Fullerton, CA 92832 (562) 212-0856

Odor Removal Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — biosweep.com

Organically, permanently removes tobacco, pet urine, curry, mold and smoke odors. Guaranteed.

Online Rent Payment RentPaidOnline Steve Horst PO Box 538 Mosier, OR 97040 (727) 200-5002 shorst@rentpaidonline.com — www.rentpaidonline.com Providing the most rent payment options in the industry.

Ornamental Iron Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

Paint Sales & Service Bienek Roofing Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

All types of roofing & construction. See the Advertisers Index on Page 72 for the location of our ad.

Bishop Inc. Jeffrey Dunn 1429 W. Collins Orange, CA 92867 (714) 264-6120 jeff@bishopinc.com — www.bishopinc.net

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net

Patrol Services California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990, Fax (714) 784-7628 dcowan@csapatrol.com — www.csapatrol.com Village Patrol, Inc. Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474, Fax (760) 946-4677 vilapatrol@aol.com

Apartment Turnover Specialists.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Salvador Munguia Painting Co. Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006, Fax (714) 986-9181 salvadormunguiac@yahoo.com www.salvadormunguiapaintingco.com Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

Pest Control Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com Bugs Away Exterminators Craig Butler 210 E. Ellsworth Ave Anaheim, CA 92805 (714)290-1850 cbutler.bugsaway@gmail.com — www.bugsawayexterminators.com Commercial and residential pest control.

Greentech Heat Solutions Tom Allen 4010 San Antonio Rd. Yorba Linda, CA 92886 (951) 833-6860 tom@greentechheat.com — www.greentechheat.com

Parking Reliant Parking Solutions Kevin Wexler PO Box 13004 San Diego, CA 92013 (888) 977-6848 kevin@reliantparking.com — www.reliantparking.com

Heat treatment equipment & training for bedbugs.

Full service parking permit management solution. We issue the permits!

Parking Enforcement Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com

Lloyd Pest Control 566 E. Dyer Rd. Santa Ana, CA 92707 (714) 979-6021 info@lloydpest.com — www.lloydpest.com Western Exterminator Gaynelle Garner 305 N. Crescent Way Anaheim, CA 92801 (714) 517-9000, Fax (714) 533-1199 ggarner@west-ext.com — westernexterminator.com

Residential and commercial pest control and termite control since 1921.

Patio Covers Bienek Roofing Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

Product & Service Council — continued on page 62

All types of roofing & construction. See the Advertisers Index on Page 72 for the location of our ad.

RASH YAMBO DECKING & STAIRS Over 25 Years Experience

Painting & Waterproofing of: Pre-Cast Stairways • Metal Staircases Magnesite & Fiberglass System Decks • Stairs • Balconies Swimming Pool Decks • Metal Railings • Metal Posts Fully Insured • Lic.# 804656

Free Estimates

800-677-6168 July 2016

www.aaoc.com

Up to 10 Years Guaranteed

Apartment News

61

Product & Service Council continued from page 61 Photography Tim Krueger Photography Tim Kreuger 2734 San Juan Lane Costa Mesa, CA 92626 (949) 274-2400 timmykrueger@gmail.com — www.timkruegerphotographer.com

Plumbing, Contractors & Supplies California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

Orco Apartment Supply, Inc. George Bourget 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

Service 1st Sergio Sancho 2510 N. Grand Santa Ana, CA 92705 (714) 270-8048 ssancho@service-1st.com — www.service-1st.com

Flat rate prices for all apartments. Certified Boiler Specialist.

See the Advertisers Index on Page 72 for the location of our ad.

Delta Mechanical Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

Western Multi-Family Renovation Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Power Washing

Delta is the nation’s largest plumbing, HVAC and repiping company.

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Ferguson Enterprises Jeff Fergusson 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 jeffrey.fergusson@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry. See the Advertisers Index on Page 72 for the location of our ad.

Mineral Wells Landscaping & Building Inc. Joe Sandoval P.O. Box 6713 Fullerton, CA 92834 (714) 254-1961 msmineralwells@outlook.com — www.mineralwellslb.com

Advanced Powerwashing Jo Pledge 8502 E. Chapman Ave #148 Orange, CA 92869 (714) 892-5026 jopledge@ceilingease.com — advpowerwashing.com

Power washing of walkways, dumpsters, parking areas, trash chutes.

Property Management AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344, Fax (714) 633-2550 don@aimproperties.net — www.aimproperties.net Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850, Fax (949) 768-6860 frank@allenproperties.net — www.allenproperties.net

Roberts Management & Investments Subsidiary of Ray Roberts Realty, Inc.

Over 70+ years of Trusted Service and Experience 24 Hour Emergency Service Line DRE #01141711 Full Service Management Company Se Habla Español Management Plan Customized to Your Goals Detailed Computerized Monthly Financial Statements Resident Screening, Rent Collections and Resident Relations

Ask for: Ray Roberts, RPA 3532 Katella Avenue, Suite 111, Los Alamitos, California 90720

(562) 430-3588

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Fax (562) 430-0693

Apartment News

www.aaoc.com

www.rayrobertsrealty.com July 2016

Property Management Services/Investments.

Axiometrics, Inc. Ronald Johnsey 14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com — www.axiometrics.com Consensys Property Management Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400, Fax (714) 772-5522 laureld@consensyspm.com — www.consensyspm.com CoreLogic Jessica Garcia 201 Spea Street San Francisco, CA 94105 (415) 336-3532 www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111, Fax (714) 879-0113 pdunlap@dpgre.com — www.dpgre.com JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480, Fax (714) 491-0864 www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 72 for the location of our ad.

L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972, Fax (714) 826-0681 www.labri-inc.com

Full service property management provider for 16+ units.

LoCali Management Group Nathan Poth 8552 Hamilton Ave. Huntington Beach, CA 92646 714-747-9074 Nathan@livinglocali.com — www.livinglocali.com Boutique style property management.

The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com We provide apartment property management in Southern California.

Monterey Group Maureen Mcgrath 16601 Gothard St., Suite K Huntington Beach, CA 92647 (714) 848-9792, Fax (714) 847-4978 marketing_monterey@yahoo.com NPM Staffing Jamie Jantzen 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 JJantzen@NPMStaffing.com — www.npmstaffing.com

PMI Orange County Nadia Khairi 4010 Barranca Pkwy, Ste 100 Irvine, CA 92604 (949) 202-0494, Fax (949) 202-0495 info@pmiorangecounty.com — www.pmiorangecounty.com Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.

Prestige Property Management Brad Clark 2230 Fairview Rd #12530 Costa Mesa, CA 92627 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com

Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588, Fax (562) 430-0693

WSH Management Anthony Sandoval 18881 Von Karman Ave., Suite 720 Irvine, CA 92612 (949) 748-8200, Fax (949) 748-8220 www.wshmgmt.com

See the Advertisers Index on Page 72 for the location of our ad.

Satellite Management Co. 1010 E Chestnut Ave Santa Ana, CA 92701 (714) 558-2411, Fax (714) 558-2777 South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

15+ years of experience in managing multi-family and senior apartments.

Steadfast Management Company, Inc. Anissa Kennedy 18100 Von Karman Ave #500 Irvine, CA 92612 (949) 623-7722, Fax (949) 777-8222 akennedy@steadfastmgmt.com Sullivan Property Management Mr. Joe Sullivan 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217, Fax (714) 560-9430 info@sullivanpm.com — www.sullivanpm.com

Reliant Parking Solutions Kevin Wexler PO Box 13004 San Diego, CA 92013 (888) 977-6848 kevin@reliantparking.com — www.reliantparking.com

Property Management Software

Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

Full Service Real Estate.

ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

See the Advertisers Index on Page 72 for the location of our ad.

Reynolds Realty Advisors Elizabeth Reynolds 3844 Atlantic Ave Long Beach, CA 90807 (866) 613-7772, Opt 1, Direct (949) 278 3430 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com

CoreLogic Jessica Garcia 201 Spea Street San Francisco, CA 94105 (415) 336-3532 www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

Full service parking permit management solution. We issue the permits!

40 Years of Property Management Experience in Orange County.

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers.

Product & Service Council — continued on page 64

Know what you will pay before we do the work * Prices for AAOC members with established account — Call for Details *

ALL DRAINS

* Includes mainline snaking from outside accessible cleanout * Must have an account to qualify for this pricing

$59.95 each

SLAB LEAKS…

Includes location, excavation, repair and backfill up to 4 hours

$550.00

30, 40 or 50 GALLON WATER HEATER SUPPLIED AND INSTALLED Sales Tax Included

$899.00

Sales Tax Included

1-800-882-6278 • WWW.COASTPLUMBING.COM • License # 771970

July 2016

www.aaoc.com

Apartment News

63

Product & Service Council continued from page 63

Property Management Staffing & Training JWilliams Staffing Lisa Wetzel 18881 Von Karman Avenue, Suite 1050 Irvine, CA 92612 (949) 205-1923 lisaw@jwilliamsstaffing.com NPM Staffing Jamie Jantzen 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 JJantzen@NPMStaffing.com — www.npmstaffing.com Career Strategies John Richards 3090 Bristol St., Suite 650 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812 jrichards@csi4jobs.com

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.

Renoir Staffing, LLC Melissa Baksic 1111 W. Town & Country Rd. #42 Orange, CA 92868 (714) 363-5657, Fax (510) 903-2586 sales@renoirstaffing.com — www.renoirstaffing.com

For 30 years, we have provided qualified employees to the property management industry.

Rain Gutters Argos Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534, Fax (714) 894-6234 argosjvandyke@hughes.net

See the Advertisers Index on Page 72 for the location of our ad.

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 72 for the location of our ad.

Bienek Roofing Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

All types of roofing & construction. See the Advertisers Index on Page 72 for the location of our ad.

McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

See the Advertisers Index on Page 72 for the location of our ad.

Real Estate/Investments Bona Fide Mortgage Nick Lieberman 1 Candlebush Irvine, CA 92612 (949) 651-0999, Fax: (949) 651-1592 nlieberman@cox.net — www.bonafidemortgage.com

See the Advertisers Index on Page 72 for the location of our ad.

Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Assistance in avoiding capital gains taxes on sale.

CoreLogic Jessica Garcia 201 Spea Street San Francisco, CA 94105 (415) 336-3532 www.corelogic.com

DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147, Fax (714) 456-9983 dvh@dmsmithco.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998, Fax (714) 255-8489 info@wrgorman.com

We are the leading screening and risk management provider for the multifamily industry.

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com We help homeowners defer or reduce capital gains taxes.

Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Ste 600 Irvine, CA 92614 (949) 201-8817, Fax (949) 371-8360 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Marcus & Millichap Michelle Croce 19800 MacArthur Blvd., Ste 150 Irvine, CA 92612 (949) 851-3030, Fax (949) 833-0701 mcroce@marcusmillichap.com — www.marcusmillichap.com NAI Capital Multifamily Services Group Christopher Arvizu 1920 Main Street, Suite 100 Irvine, CA 92614 (949) 468-468-2336, Fax (949) 266-9550 carvizu@naicapital.com — www.naicapitalmultifamily.com

Proving brokerage services, portfolio valuation and investment strategies to apartment owners.

Prestige Property Management Brad Clark 2230 Fairview Rd #12530 Costa Mesa, CA 92627 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com Full Service Real Estate.

ProActive Realty Investments Rita Aguila 1913 E. 174th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

See the Advertisers Index on Page 72 for the location of our ad.

Fully Insured

Lic. # A-715010

PAVEWAY Your Complete Solution For

ASPHALT PAVING

CONCRETE & SLURRY SEAL Owner Operated

Call For Free No Obligation Quote

(949) 851-1865

More Than 20 Years Experience

Fax: (949) 851-1863 • Email: pavewaycorp@aol.com

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July 2016

Realtors Commercial Alliance of Orange County (RCAOC) Roxie McClintock PO Box 17921 Anaheim Hills, CA 92817-7921 (714) 432-1830 rcaoc.ae.roxie@gmail.com South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

Brooker Associates Jenny Beam PO Box 928 La Habra, CA 90633 (562) 267-0390 jenny@brookerassociates.com — www.brookerassociates.com

Rent Payment Services RentPaidOnline Steve Horst PO Box 538 Mosier, OR 97040 (727) 200-5002 shorst@rentpaidonline.com — www.rentpaidonline.com

Design Build Contractor specializing in exterior restoration and fencing.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Providing the most rent payment options in the industry.

Resident Screening

See the Advertisers Index on Page 72 for the location of our ad.

Tarbell Realtors Monika Sharma 18685 Alderbury Drive Rowland Heights, CA 91748 Ph: (626) 391-8108

EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

Reconstruction

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com

Real estate brokerage and rental property management.

BluSky Restoration Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Premier Roofing & Building Co Inc. Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com — www.premierroofingsocal.com

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

On-Site.com Lisa Corbett 409 N. Pacific Coast Hwy., Suite 470 Redondo Beach, CA 90277 (619) 540-7828, Fax (877) 329-6674 lisa@on-site.com — www.on-site.com TransUnion Roderick Pasion 12609 Belmont Pl Cerritos, CA 90703 (562) 202-8770 residentscreening@transunion.com www.Rentalscreening.transunion.com

TransUnion offers resident screening and analytics to multifamily operations.

Roofing Bienek Roofing Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

All types of roofing & construction. See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 66

Put 20 Years of Orange County Apartment Experience to Work For You • Sale process designed not to disturb tenants • In-house handyman service to get your property ready for sale

Closed Escrow:

– 6 Units in La Habra – ALL CASH Buyer – 14-day Escrow – Multiple Offers

• Marketing program tailored to your property • Property management provided while your property is on the market “Thank you for getting our property ready for sale and for getting it sold so quickly.

It was a very smooth process and my family was delighted with the results.”

— Marilyn O., AAOC Member

Paul Rosow

Real Estate Broker CA BRE # 01205240

800-541-1962

3151 Airway Avenue, Ste M1 Costa Mesa, CA 92626

paul@southcoastrealestatebroker.com

•

www.southcoastrealestatebroker.com July 2016

www.aaoc.com

Apartment News

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Product & Service Council

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-1258, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com

continued from page 65

Bishop Inc. Jeffrey Dunn 1429 W. Collins Orange, CA 92867 (714) 264-6120 jeff@bishopinc.com — www.bishopinc.net

See the Advertisers Index on Page 72 for the location of our ad.

Premier Roofing & Building Co Inc. Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com — www.premierroofingsocal.com

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

BluSky Restoration Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200, Fax (562) 928-1288 steve@royalroofing.com — www.royalroofing.com

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

Central Roofing Pamela Peery 555 W. 182nd St. Gardena, CA 90248 (310) 527-6770, Fax (310) 527-6777 Pamela@centralroof.com — www.centralroof.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs.

Solar panel installation. See the Advertisers Index on Page 72 for the location of our ad.

Satellite TV

Complete roof restoration and re-roofing services, specializing in Energy Efficient Coating Systems.

Guardian Roofs by Sudduth Construction Inc. Steve Sudduth 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619, Fax (714) 633-3697 Guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years.

See the Advertisers Index on Page 72 for the location of our ad.

H.H.H. Commercial General David Hallam PO Box 2251 Pico Rivera, CA 90662 (562) 402-5440 hhhconstruction1@yahoo.com — www.hhhconstruction.weebly.com General Contractor specializing in tenant improvements, remodels, roofs, concrete, masonry, asphalt, stucco, landscaping.

Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Helping professionals like you consolidate suppliers with world class service.

McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

See the Advertisers Index on Page 72 for the location of our ad.

Multicom, Inc. Karen Perkins 2915 E. La Jolla Anaheim, CA 92806 (800) 528-1102, Fax (602) 553-8100 karenp@teammulticom.com — www.teammulticom.com

Security Services California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990, Fax (714) 784-7628 dcowan@csapatrol.com — www.csapatrol.com Village Patrol, Inc. Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474, Fax (760) 946-4677 vilapatrol@aol.com

Security Systems Multicom, Inc. Karen Perkins 2915 E. La Jolla Anaheim, CA 92806 (800) 528-1102, Fax (602) 553-8100 karenp@teammulticom.com — www.teammulticom.com

COIN-OP WASHERS & DRYERS

SALES  SERVICE  LEASE  REVENUE  PARTS

Tax & Financial Planning ACI Commercial Insurance Broker, Inc. Vaughn Edewards 505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 Vaughn@aciinsure.com — www.aciinsure.com

Commercial & Personal Lines. Insurance advisor of financial planning services.

Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Assistance in avoiding capital gains taxes on sale.

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com We help homeowners defer or reduce capital gains taxes.

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com South Coast Investment Advisors, LLC Kelly Clyde 4041 MacArthur Blvd., Suite 240 Newport Beach, CA 92660 (877) 922-7242, Fax: (949) 825-7541 kelly@southcoastinvest.com — www.southcoastinvest.com Tax and Financial Group Rick Mowdy 4001 MacArthur Blvd #300 Newport Beach, CA 92660 (949) 223-8306, Fax (949) 223-8101 Rick.mowdy@tfgroup.com — www.tfgroup.com

Business Succession, Estate and Tax Strategy and Investment Planning.

1031 Exchanges H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com We help homeowners defer or reduce capital gains taxes.

Towing Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879, Fax (714) 543-9042 rchjr@pacbell.net

Towing company with 4 locations in Orange County.

Training

Serving O.C Coin-op Over 25 Years!

• OFFERING LEASE & REVENUE PLANS • Friendly & Knowledgeable SALES STAFF • MANY BRANDS of Equipment Coin-Op, Credit Card, & LaundryCard Installations Washers & Dryers

ACE Commercial Laundry Equipment Inc

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Westminster, CA

www.aaoc.com

714.897.4342

July 2016

www.acelaundry.com

NPM Staffing Jamie Jantzen 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 JJantzen@NPMStaffing.com — www.npmstaffing.com

Utilities & Sub Metering

Video Commercials

Delta Mechanical Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

NPM Staffing Jamie Jantzen 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 JJantzen@NPMStaffing.com — www.npmstaffing.com

Delta is the nation’s largest plumbing, HVAC and repiping company.

NWP Services Corporation Amanda Cowans 535 Alton Blvd. Suite 1100 Costa Mesa, CA 92626 (949) 735-2625 Acowans@nwpsc.com — www.nwpsc.com Utility Management and Energy Management.

SoCalGas Adrian Molina 1919 S. State College Blvd Anaheim, CA 92806 (714) 634-3287 Amolina@semprautilities.com Southern California Edison Multi Family Program Mary Finn Parker 1515 Walnut Grove Avenue Rosemead, CA 91770 (714) 307-5274, Fax (714) 973-5504 Mary.finn@sce.com — www.sce.com Western Multi-Family Renovation Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

See the Advertisers Index on Page 72 for the location of our ad.

Video Surveillance Commercial Fire Protection Dave Edwards 19900 MacArthur #640 Irvine, CA 92612 (888) 308-3473 operations@fireprotected.com — www.commercialfireprotection.com Fire Life Safety.

National Center for Audio & Video Forensics Motti Gabler 9230 W. Olympic Blvd., Ste. 204 Beverly Hills, CA 90212 (213) 973-7811 www.ncavf.com

Security video enhancements to aid in evictions and insurance claims.

Water Heaters

Debinaire Company Dan Debin Two locations Anaheim, Corona (800) 660-1044 or (951) 738-0012, Fax (951) 738-9809

Water heaters. See the Advertisers Index on Page 72 for the location of our ad.

Delta Mechanical Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

Delta is the nation’s largest plumbing, HVAC and repiping company.

Ferguson Enterprises Jeff Fergusson 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 jeffrey.fergusson@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry. See the Advertisers Index on Page 72 for the location of our ad.

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Helping professionals like you consolidate suppliers with world class service.

Product & Service Council — continued on page 68

SIERRA ROOFING CALL (714) 842-6777 sierraroofinginc@yahoo.com

Sean Goodgame

July 2016

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Apartment News

67

Product & Service Council continued from page 67

Orco Apartment Supply, Inc. George Bourget 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad. st

Service 1 Sergio Sancho 2510 N. Grand Santa Ana, CA 92705 (714) 270-8048 ssancho@service-1st.com — www.service-1st.com

Flat rate prices for all apartments. Certified Boiler Specialist.

Water Heaters Only, Inc. Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800) 833-4570, Fax: (530) 274-3001 laoffice@waterheatersonly.com — www.waterheatersonly.com

Water heater repair and replacement including residential, tankless, and commercial.

Water Heater Man, Inc. Tommy Guerra 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098, Fax (714) 282-5335 tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Waterproofing Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 72 for the location of our ad.

McCormack Roofing Premier Roofing & Building Co Inc. Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com — www.premierroofingsocal.com

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair. See the Advertisers Index on Page 72 for the location of our ad.

Website Development/Online Advertising Apartment SEO Ronn Ruiz 7545 Irvine Center Dr., Suite 200 Irvine, CA 92618 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

Windows & Doors 21st Century Doors & Windows Trey Gibson 10005 Muirlands Blvd, Ste A Irvine, CA 92618 (949) 215-1170 trey@21stdoors.com — www.21stdoors.com Bienek Roofing Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

All types of roofing & construction. See the Advertisers Index on Page 72 for the location of our ad.

68

Apartment News

www.aaoc.com

July 2016

Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Helping professionals like you consolidate suppliers with world class service.

Lowe’s — Irvine Gary Norman 13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com — www.lowes.com

Milgard Windows & Doors Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275, Fax (951) 600-0974 mikemills@milgard.com — milgard.com

Premier Roofing & Building Co Inc. Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com — www.premierroofingsocal.com

R3 Construction, Inc. Duane Kartchner 15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (714) 995-0900, Fax (949) 595-5956 dkartchner@r3construction.com — www.r3construction.com

Republic Windows & Doors John Gunnison 2623 W. Woodland Drive Anaheim, CA (714) 527-2804, Fax (714) 527-3014 john@republicwindows.net

Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Window & door replacement specialists. See the Advertisers Index on Page 72 for the location of our ad.

Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

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ADVERTISERS’ INDEX

Category

See page 72 for alphabetical listings

ENVIRONMENTAL SERVICES

MOLD REMEDIATION

American Environmental Specialists..................19

American Environmental Specialists..................19

Wesierski & Zurek, LLC..............................................47

ORNAMENTAL IRON

ESCROW & EXCHANGE

Alertt Access Gate Controls......................................7

Safe Harbor Exhange, Inc........................................59

AIR CONDITIONING & HEATING

CARPETS

EVICTIONS

Coast Plumbing, Heating & Air, Inc.....................63

ORCO Apartment Suppy.........................................41

Block & Associates......................Inside Back Cover

JM Air Conditioning & Heating..............................4

R&B Wholesale Distributors, Inc. .......Back Cover

Brennan Law Firm.......................................................35

APPLIANCES—REPAIRS, PARTS, RENTALS

American Appliance Rentals.................................42 Ferguson.........................................................................71 Lin-Ed’s Appliance Service & Repair...................49 ORCO Apartment Suppy.........................................41 R&B Wholesale Distributors, Inc. .......Back Cover

COIN-OPERATED LAUNDRY EQUIPMENT

Duringer Law Group, PLC.......Inside Front Cover

ACE Commerical Laundry Equipment, Inc......66

Fast Evict Law Group.................................. Insert, 68

Coinmach/CSC Service Works...............................55 National Service...........................................................23 WASH Multifamily Laundry Systems....................9 COLLECTIONS

Block & Associates......................Inside Back Cover

Brent Collins Construction......................................26 PATIO COVERS

Bienek Roofing...............................................................5 PAINT SALES & SERVICE

Bienek Roofing...............................................................5 Rash Yambo Decking & Stairs...............................61 Sondance Painting.....................................................25

Steven D. Silverstein, Law Office..........................20

PLUMBING, CONTRACTORS SUPPLIES

Wesierski & Zurek, LLC..............................................47

Aarow Drain & Plumbing........................................72

FENCING & GATES

California Rooter & Plumbing................................29

Alertt Access Gate Controls......................................7

Coast Plumbing, Heating & Air, Inc.....................63

Buffalo Maintenance, Inc.........................................22

Ferguson.........................................................................71

APPRAISALS/VALUATIONS

Duringer Law Group, PLC.......Inside Front Cover

Lee Walker Appraisals...............................................43

FastEvict.com Law Group......................... Insert, 68

FLOORING, REPAIRS, TILE

ASPHALT SALES & SERVICE

CONCRETE MAINTENANCE & REPAIR

Brent Collins Construction......................................26

AMS Paving....................................................................57

C & C Paving Company, Inc....................................50

Buffalo Maintenance, Inc.........................................22

C & C Paving Company, Inc....................................50

CONSTRUCTION

GATED ENTRIES

Bienek Roofing...............................................................5

Alertt Access Gate Controls......................................7

ProActive Realty Investments Inc........................14

Brent Collins Construction......................................26

HANDYMAN

Roberts Management & Investments...............62

Buffalo Maintenance, Inc.........................................22

South Coast Construction & Repair....................47

South Coast Real Estate & Property Mgmt......65

HEATING & AIR CONDITIONING

RAIN GUTTERS

Paveway..........................................................................64 ATTORNEYS

Block & Associates......................Inside Back Cover Brennan Law Firm.......................................................35 Duringer Law Group, PLC.......Inside Front Cover H.G. Long & Associates — Fast Evict Law Group.................................. Insert, 68

CONTRACT SERVICES

Bienek Roofing...............................................................5 Saber Geotechnical Construction Solutions....18 DECK COATINGS, MAGNESITE REPAIRS, WATERPROOFING

Coast Plumbing, Heating & Air, Inc.....................63 JM Air Conditioning & Heating..............................4 INSURANCE

Farmers Insurance —

ORCO Apartment Suppy.........................................41 PORCELAIN REFINISHING

Bath Crafters..................................................................39 PROPERTY MANAGEMENT

JLE Property Management Inc...............................8

Argos Home Systems................................................20 Out of the Gutter .......................................................51 REAL ESTATE INVESTMENTS

Hom Sotheby’s International Realty —

Steven D. Silverstein, Law Office..........................20

Brent Collins Construction......................................26

Wesierski & Zurek, LLC..............................................47

Buffalo Maintenance, Inc.........................................22

Theresa Simes Agency.............................................47

ProActive Realty Investments Inc........................14

BATHROOM RENOVATIONS

Rash Yambo Decking & Stairs...............................61

ISU — Olson Duncan Agency..............................23

South Coast Real Estate & Property Mgmt......65

Ferguson.........................................................................71

DECKING

PHD Insurance Brokers, Inc.............................39, 53

Vanguard Investment Properties.........................32

All Proof Decks.............................................................34

Sara Atkinson Agency — State Farm................26

W. R. Gorman................................................................16

DOORS, WINDOWS

KITCHEN RENOVATIONS

ROOFING

Republic Windows & Doors...................................25

Ferguson.........................................................................71

Bienek Roofing...............................................................5

DRAINS

South Coast Construction & Repair....................47

Aarow Drain & Plumbing........................................72

BBQ & GRILL SERVICES

LEAK DETECTION

California Rooter & Plumbing................................29

California Rooter & Plumbing................................29

AEI Corporation...........................................................27

Coast Plumbing, Heating & Air, Inc.....................63

Coast Plumbing, Heating & Air, Inc.....................63

OC BBQ Cleaning and Repair................................33

Royal Roofing................................................................10

DRAPERIES/BLINDS/WINDOW COVERINGS

BLINDS

Apex Window Decor.................................................19

Apex Window Decor.................................................19

R&B Wholesale Distributors, Inc. .......Back Cover

BOILER SYSTEMS

DRYWALL

South Coast Construction & Repair....................47 BATHTUB REFINISHING

Bath Crafters..................................................................39 NU-SHINE Construction Svcs. Inc........................14

Debinaire Co.................................................................12 CABINETS/REFINISHING

Brent Collins Construction......................................26 The Cabinet Depot.....................................................42 South Coast Construction & Repair....................47 CARPENTRY

Brent Collins Construction......................................26 Buffalo Maintenance, Inc.........................................22

70

Apartment News

Brent Collins Construction......................................26 ELECTRICAL

Buffalo Maintenance, Inc.........................................22 Lighthouse Electric......................................................4

Dale’s Roofing...............................................................64 Guardian Roofs and Energy Solutions...............28 McCarthy Roofing.......................................................43 McCormack Roofing..................................................33

LENDING

Sierra Roofing...............................................................67

Bona Fide Mortgage..................................................60

SECURITY SERVICES

Chase/Scott Schweer..................................................2

Alertt Access Gate Controls......................................7

LIGHTING

TAX & FINANCIAL PLANNING

Lighthouse Electric......................................................4 MAIL BOXES

ORCO Apartment Suppy.........................................41 R&B Wholesale Distributors, Inc. .......Back Cover

ENERGY MANAGEMENT

The Stanfield Group...................................................46

Diversified Investment Strategies........................69 WATER HEATERS

California Rooter & Plumbing................................29 Coast Plumbing, Heating & Air, Inc.....................63 Debinaire Co.................................................................12

Ecova Multifamily Home Tune-Up Program...13

MAINTENANCE, REPAIRS, PRODUCTS

Ferguson.........................................................................71

ENVIRONMENTAL CONSULTING &

Brent Collins Construction......................................26

ORCO Apartment Suppy.........................................41

Buffalo Maintenance, Inc.........................................22

WINDOWS

R&B Wholesale Distributors, Inc. .......Back Cover

Republic Windows & Doors...................................25

TRAINING

Ecova Multifamily Home Tune-Up Program...13

www.aaoc.com

July 2016

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ADVERTISERS’ INDEX

Alphabetical

ISU — Olson Duncan Agency.................................23

ACE Commerical Laundry Equipment, Inc.........66

JLE Property Management Inc..................................8

AEI Corporation..............................................................27

JM Air Conditioning & Heating.................................4

Alertt Access Gate Controls.........................................7

Lee Walker Appraisals..................................................43

All Proof Decks................................................................34

Lighthouse Electric.........................................................4

American Appliance Rentals....................................42

Lin-Ed’s Appliance Service & Repair......................49

American Environmental Specialists.....................19

McCarthy Roofing..........................................................43

AMS Paving.......................................................................57

McCormack Roofing.....................................................33

Apex Window Decor....................................................19

National Service..............................................................23

Argos Home Systems...................................................20

NU-SHINE Construction Svcs. Inc...........................14

Bath Crafters.....................................................................39

OC BBQ Cleaning and Repair...................................33

Bienek Roofing..................................................................5

ORCO Apartment Suppy............................................41

Block & Associates.........................Inside Back Cover Brennan Law Firm..........................................................35

Contact one of our reliable membership service representatives at

Brent Collins Construction.........................................26 Buffalo Maintenance, Inc............................................22 C & C Paving Company, Inc.......................................50 The Cabinet Depot........................................................42 California Rooter & Plumbing...................................29 Chase/Scott Schweer.....................................................2 Coast Plumbing, Heating & Air, Inc........................63 Coinmach/CSC Service Works..................................55 Dale’s Roofing..................................................................64 Debinaire Co....................................................................12

(714) 245-9500

Diversified Investment Strategies...........................69

They will find your solution.

Ecova Multifamily Home Tune-Up Program......13

72

Apartment News

See page 70 for category listings

Aarow Drain & Plumbing...........................................72

Bona Fide Mortgage.....................................................60

Need Questions Answered?

Duringer Law Group, PLC..........Inside Front Cover Farmers Insurance —

Out of the Gutter ..........................................................51 Paveway.............................................................................64 PHD Insurance Brokers, Inc................................39, 53 ProActive Realty Investments Inc...........................14 Rash Yambo Decking & Stairs..................................61 R&B Wholesale Distributors, Inc. ..........Back Cover Republic Windows & Doors......................................25 Roberts Management & Investments..................62 Royal Roofing...................................................................10 Saber Geotechnical Construction Solutions......18 Safe Harbor Exhange, Inc...........................................59 Sara Atkinson Agency — State Farm...................26 Sierra Roofing..................................................................67 Sondance Painting........................................................25 South Coast Construction & Repair.......................47 South Coast Real Estate & Property Mgmt.........65

Theresa Simes Agency................................................47

Steven D. Silverstein, Law Office.............................20

FastEvict.com Law Group............................ Insert, 68

Stewart Tours...................................................................45

Ferguson............................................................................71

Vanguard Investment Properties............................32

Guardian Roofs and Energy Solutions..................28

WASH Multifamily Laundry Systems.......................9

Hom Sotheby’s International Realty —

W. R. Gorman...................................................................16

The Stanfield Group......................................................46

Wesierski & Zurek, LLC.................................................47

www.aaoc.com

July 2016

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