July 2025 Apartment News Magazine

Apartment News

AAOC Education & Events

Departments

CALENDAR OF EVENTS

4 - Independence Day

Friday, OFFice clOsed

7 - CRHP #6

MOnday, 6–9 pM, Online

8 - Committee Meetings

Tuesday, 9 aM–5 pM, Online

10 - Lunchtime Learning

Thursday, 12–1 pM, Online

11 - Leasing 101: Class #1

Friday, 9 aM–12 pM, cOsTar audiTOriuM, irvine, see page 46

14 - Welcome Home OC

MOnday, 10 aM, Online

14 - CRHP #7

MOnday, 6–9 pM, Online

15 - Board of Directors Meeting

Tuesday, 6 pM, Online

18 - Leasing 101: Class #2

Friday, 9 aM–12 pM, cOsTar audiTOriuM, irvine, see page 46

21 - CRHP #8

MOnday, 6–9 pM, Online

21 - Intellirent

MOnday, 10–11 aM, Online

24 - ADA Compliance & Reasonable Accommodations

Thursday, 10–11 aM, Online, see page 49

25 - Leasing 101: Class #3

Friday, 9 aM–12 pM, cOsTar audiTOriuM, irvine, see page 46

28 - CRHP #9

MOnday, 6–9 pM, Online

Apartment News

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

1601 E. Orangewood Avenue, Suite 125, Anaheim, CA 92805 (714) 245-9500 • www.aaoc.com

n Executive Director – David J. Cordero

n Editor in Chief – David J. Cordero

n Advertising & Sales Director – Debbie M. DiBernardo

n Design & Production – Dave Moeller/Graphic Angles

n Printing – Sundance Press

The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher

1 - Leasing 101: Class #4

AUGUST

Friday, 9 aM–12 pM, cOsTar audiTOriuM, irvine, see page 46

4 - CRHP #10

MOnday, 6 – 9 pM, Online

5 - SB 721 Balcony & Deck Inspection Compliance Webinar

Tuesday, 10 – 11 aM, Online, see page 5

7 - Summer Cruise

Thursday, 6–8:30 pM, newpOr T harbOr, see page 47

8 - Legislative Session Briefing Friday, 2–3 pM, Online

11 - CRHP #11

MOnday, 6–9 pM, Online

12 - Committee Meetings Tuesday, 9 aM–5 pM, Online

13 - Angels Baseball Night + Pregame Tailgate wednesday, 4:30–9:30 pM, aaOc /angel sTadiuM

14 - EPA Lead Paint RRP Certification Thursday, 8 aM–5 pM, naTiOnal ecOn cOrp., anaheiM, see page 48

21 - Lunchtime Learning Thursday, 12–1 pM, Online

21 - Estate & Legacy Planning Series Quick Start Guide Thursday, 6–8 pM, Online, see page 44

26 - Board of Directors Meeting Tuesday, 6 pM, Online

is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy. NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS

Officers

n President John Tomlinson

n First Vice President Denise Arredondo

n Second Vice President Stefanie Koslosky

n Vice President

Legislative Council Amy Fylling

n Treasurer Laurel Dial

n Secretary Julia Araiza

n Sergeant at Arms Christine Baran

n Immediate Past President Frank Alvarez

Directors

n Alan Dauger n Rick Roshan

n Craig Kirkpatrick

Directors Emeriti

n Ronald Berg n Stephen C. Duringer

n Vicki Binford n Jerry L’Ecuyer

n David A. Cossaboom n Nick Lieberman

n Nicholas Dunlap n Edward Masterson

PRESIDENT’S MESSAGE

I’m Not Gaslightin’ Ya’!

Iwould like to extend a heartfelt thank you to our members who took the time to respond to our Red Alerts over the past few months and express concern and opposition to the South Coast Air Quality Management District regarding its Proposed Amended Rules 1111 and 1121. In summation, these proposed rules would have financially disincentivized homeowners, rental property owners, and businesses from their continued use of natural gas furnaces and water heaters–basically forcing their hands to transition to “cleaner” and more costly electric powered devices. After a day of passionate public comment on both sides of the issue on June 6, 2025, the AQMD Governing Board voted 7–5 to reject staff’s recommendation. The first time that has happened on a major policy issue in a quarter century.

I grew up at the base of Whittier Hills during the early and mid-1970s and I can remember days when the air quality was so impacted by “smog” that you

could not see the hills on Stage 2 and 3 smog alert days. I can remember playing outside on smoggy days when your lungs felt like you had swallowed water while swimming all day. Thankfully, I cannot remember the last day we had a “smog alert” requiring reduced driving and mandating carpooling.

Those days are long past, and the reality is that a ban on gas appliances would have negligible effects on air quality—if any at all. Yet there were community organizers and others in support of the proposed rule changes at the meeting who claimed in their public comments that the air “has never been worse” and “people are dying— everyday—because of the bad air quality” in their communities. Go figure.

Had the proposed rule changes been approved, they likely would have faced a similar fate to the city of Berkeley’s ordinance, which was successfully challenged by the California Restaurant Association in 2024. My legal intuition tells me these regulations will almost

Roberts Management & Investments

certainly face preemption issues via the Supremacy Clause of the United States Constitution.

On a more personal note, gas powered heaters and stoves are essential because you can at least cook and take a warm shower if/when the power goes out. As our State becomes more reliant on an aging electrical grid and distribution system, we need to have reliable alternatives, like natural gas. Not to mention, I refuse to cook on electric ranges because I always get burned!

Lastly, but most importantly, I want to wish everyone a very Happy Independence Day! God Bless America!

Yours, very sincerely and respectfully,

John Tomlinson

New California Law Updates for Property Managers, HOAs & Landlords

By January 1, 2026, multifamily properties with three or more dwelling units must have the structural integrity of any “Exterior Elevated Elements” that are more than six feet above ground level inspected by a licensed professional.

Rental housing providers cannot afford to ignore this compliance deadline or delay their property inspections any longer. Less than five months remain to comply with the law!

Find out what you need to do to comply with SB 721 —as well as protect your property and your residents.

Presenter:

Greg Carlos Vice President of Sales and Operations

DrBalcony

Topics will include:

• The basics of SB 721

• What constitutes “Exterior Elevated Elements” (EEE)?

• Your legal obligations and liability

• Consequences for failing to comply

• Preparing for your first (or next) inspection

• What to expect during the inspection (and repair) process

• Q&A

Date: Tuesday, August 5, 2025

Time: 10 a.m.

Location: Zoom Webinar

Cost: Free

Tenant Protection Bills Continue Their Progression

Of the key bills that continue to move through the legislature affecting residential rental property, I wanted to feature two key bills that undoubtably will catch your attention—and ire.

AB 246 (Byran)

The first bill we continue to oppose is AB 246 (Byran). The measure establishes the “Social Security Protection Act of 2025” to prohibit evictions of tenants who experience a loss of income due to the social security payment interruption. Mr. Bryan’s bill requires the Department of Finance to monitor the status of social security benefit payments and if it determines that there is a social security benefit payment interruption for any reason, as we will explain, then it must deliver notice of its determination to the Joint Legislative Budget Committee, other relevant fiscal and policy committees of the Legislature, and the Judicial Council. AB 246 requires the Department to deliver notices in the same manner if it determines that payments have been restored. The measure further provides that the declared payment interruption begins when the Legislative Joint Budget Committee receives notice from the Department and ends when the Joint Legislative Budget Committee receives notice that the payments have been restored, or six months after the commencement of the declaration, whichever is earlier.

Remarkably, the bill prohibits any court from issuing a summons on a

complaint for unlawful detainer that is based in whole or in part on the nonpayment of rent or other charges it the defendant experiences a loss of income during the pendency of a declared payment interruption.

Further, the bill requires a plaintiff that files a UD complaint during a declared payment interruption to file a cover sheet that states whether the action seeks possession of residential real property, whether the action is based, in whole or in part, on an alleged default in payment of rent or other charges, and whether the defendant is experiencing a loss of income due to a benefit interruption (as if any owner or manager has the ability to know of a social security payment interruption). The state Judicial Council must create the cover sheet before the bill is effective.

AB 246 also provides that nothing prevents a court from issuing a summons or entering default for:

• An action that is not based, in whole or in part, on nonpayment of rent or other charges.

• An action that is based, in whole or in part, on non-payment of rent or other charges, but no defendant in the action receives social security payments. Owners and managers would have to know that at any time a renter starts receiving social security benefits that the owner and manager would be prohibited from proceeding with a UD.

• A UD action that had a summons on a complaint issued before the commencement of the declared payment interruption.

Notices to pay rent or quit the premises during the pendency of a declared payment interruption would be required to meet specified requirements and the bill requires dismissal of a UD action if it does not meet these requirements.

Tenants who deliver a declaration to the owner or manager within 15 business days (which works out to more than three weeks) are not deemed to be in default of the rental debt during the pendency of the payment interruption.

As you scratch your head why this bill is necessary in the eyes of the author—simply put, it’s the threat or perceived threat of DOGE, which is terminating thousands of employees and closing federal offices. The Office of Civil Rights and Equal Opportunity and its Office of Transformation has closed offices and the author argues there is an ever-present threat that social security offices will soon close. Because of loss of employees and offices, there will be payment interruption. Therefore, tenants will not be able to meet financial obligations including the payment of rent. It is noteworthy that no other essential needs of renters such as food and medical will be affected by Mr. Byran’s bill.

• Bi-lingual staff

Tenant screening

Rent collection

Orange County Property Management is a family owned professional management company with over 30 years of trusted services and experience, that has been known as a recognized leader in real estate management industry in providing the highest quality management service at affordable rates. Our staff is composed of skilled managers who are trained to think as owners and use their entrepreneurial expertise to find effective solutions to all property-related issues so that the goals and needs of our clients and tenants are met.

• Online landlord and tenant portals

• Tenant screening

• Landlord/tenant interaction

• Maintenance supervision

• Inspections as necessary or by request

• Legal updates—local and state laws

• Bi-lingual staff

• Evictions and collections

• Prepare and file year end 1099’s

• 24/7 emergency response

• Advertising—extensive local and web presence

• Showings—7 days a week by appointment

• Rental agreement execution and enforcement

• Rent and security deposit collection

• Lease renewal negotiations

• Maintenance and “rent ready” repairs

• Financial record-keeping and bill paying

• Serving legal notices and legal proceedings

• Move-in and move-out reports

• Monthly financial accounting owner statements

10 Strategic Actions to Take During California’s Legislative Summer Recess

From July 18 to August 12, the California State Legislature will be in summer recess and members will return to their home districts. While it may seem like a natural time to catch your breath, this period presents a powerful opportunity for property owners, operators, and advocates to engage directly with their lawmakers in their own communities—and influence the final month of the 2025 legislative session.

This year has already seen significant defensive victories for the rental housing industry. Key proposals that would have expanded rent control, further restricted owners’ rights in the eviction process, and mandated costly equipment changes were successfully blocked. And the industry also advanced legislation exposing the real costs and consequences of squatting—changing perceptions in the Capitol.

But we can’t afford to be passive during this break. The Legislature will reconvene on August 12 and active bills will need to be passed by September 12 and go to the Governor’s desk by September 30 if they are to have any chance of being signed into law. Now is the time to make sure state lawmakers return to Sacramento with a clear understanding of the real-world impacts their decisions would have on housing providers and renters alike.

Here are ten impactful steps rental housing providers can take during the summer recess:

1. Share Legislative Successes

From defeating the AQMD’s proposed ban on gas-powered water heaters and furnaces to stopping flawed eviction and rent control bills, our collective efforts are paying off. Share those wins with your peers, vendors, and local partners. Awareness builds momentum—and unifies the industry for what’s still to come.

2. Host a Property Tour

Lawmakers often vote on rentalhousing bills without understanding what it really takes to operate a property. Invite your local elected officials to visit your rental community. Show them how you handle maintenance, provide tenant support, and facilitate community-building. Personal experience is a powerful teacher.

3. Educate Your Residents

Let your residents know how you’ve worked to protect their housing stability. Cost spikes, utility limitations, and unintended credit damage from eviction policies were all real threats this year. When residents see you as a partner— not just a provider—they can become powerful allies in advocacy.

4. Prepare Data on Insurance Increases

Insurance costs have skyrocketed while allowable rent increases remain capped under AB 1482. Run the numbers: calculate insurance increases per unit, per property, and as a percentage

of operating costs. This data will be crucial in upcoming discussions with regulators and legislators.

5. Contact Your Legislators

Engage directly on key bills. Ask Assemblymembers to oppose SB 52 (Durazo), which could limit your ability to use technology like AI in rent pricing. Urge Senators to vote against AB 628 (McKinnor), which mandates appliance performance requirements and strict recall timelines, creating a compliance burden for many housing providers. Lawmakers need to hear your perspective before final decisions are made.

6. Share Industry Publications

Publications, like Apartment News, provide valuable information and visibility for the industry. Distribute copies to neighboring property owners, chamber of commerce members, and local elected officials. Use it as a tool to elevate public conversation about responsible property management.

7. Compare Today’s Costs to 2019

Maintenance, utilities, staffing, legal fees, and insurance are all significantly higher than just five years ago. Meanwhile, rent caps remain in place. Start building the case now for why AB 1482 should not be extended beyond its 2030 sunset. Data drives policy change.

Watch — continued on page 10

8. Call the Insurance Commissioner

California’s rental property insurance crisis continues with little relief. The FAIR Plan is at risk, and carriers are leaving the state. Contact the Department of Insurance directly at (213) 346-3500 and share your story. Real pressure and real numbers are needed to drive reform.

9. Submit a Letter to the Editor

Your experiences matter—and local newspapers are always seeking opinion pieces. Use the cost data you’ve compiled to illustrate the challenges of operating responsibly under current laws. Hyperlocal news outlets like the Capistrano Dispatch, Foothill Sentry,

Sacramento — continued from 6

SB 436 (Wahab)

Another bill of great interest that we continue to oppose is SB 436 (Wahab). The bill extends the “pay or quit” notice period required to be given by an owner or manager to a tenant for the nonpayment of rent before the owner/ manager may bring an unlawful detainer action from three to 14 days! And if that was not enough, the bill gives

or San Clemente Times are especially effective at influencing elected officials and community sentiment.

10. Schedule a District Office Meeting

Legislative staff are actively filling their calendars right now. Don’t miss the opportunity to meet face-to-face with legislators and their staff members to discuss the challenges facing your business. Bring data, tell stories, and give them the tools to advocate for balanced, informed policymaking when they return to Sacramento.

Bonus: Document an Eviction Timeline

Compile a timeline of your most recent eviction—from lease violation to resolution—including legal costs and lost revenue. These cases highlight the

to lockout. Further, if the tenant submits verification to the court of rental assistance funds to pay for the rent that is owed, the court would be required to continue the case for at least 15 additional court days and stay the execution of any writ of possession. The bill, therefore, would undo every protection that owners have pursuant to the Costa Hawkins Act. While existing law already allows courts discretion to dismiss evictions due to demonstrated hard-

unintended consequences of poorly constructed tenant protections and provide compelling evidence of system inefficiencies.

Make This Summer Recess Count

This legislative recess could define the success of our industry’s efforts in 2025. Through direct engagement, data-driven advocacy, and strategic storytelling, we have an opportunity to ensure our voice remains central in the policy debate.

Let’s use the time wisely—and lead the conversation.

Let me know if you’d like this adapted for a newsletter, association website, or shortened for a social media campaign. Email advocacy@aaoc.com.

process we have in our state. The bill fails to account for tenants with repeated histories of non-payment of rent and allows them to delay rent payments until the final stage of the eviction process and not pay owners legal costs.

Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

AAOC provides legislative representation and advocates for its members in Sacramento, in all 34 Orange County cities, and in 14 Riverside County cities?

If you are struggling with a local law or regulation that is affecting you and your rental property operations, contact AAOC at (714) 245-9500 or advocacy@aaoc.com.

Questions & Answers

I have a high-rent property and, as everyone knows, the market isn’t overflowing with credit-worthy people, at the moment. Luckily, I had a gentleman apply who works as a foreign diplomat and appears to have the income necessary to meet my rental criteria. Seems like a standup kind of guy—likeable, friendly, responsible, etc. Is there anything I should be aware of before renting to a diplomat? If so, what can I do to protect myself?

Yes! In a word—immunity.

In the United States, several levels of immunity are granted and which level an individual has will depend on their “rank” The higher the rank, the greater the immunity afforded the diplomat. “Diplomatic Agents” are immune from criminal prosecution and civil lawsuits altogether. Moreover, diplomatic immunity makes a diplomat “inviolable,” meaning they cannot be evicted, sued, or subjected to legal processes like eviction proceedings, even if they are not

paying rent or violating the lease. So, how do you protect yourself? Good question. If they are simply so “likeable and friendly” that you still want to rent to them, despite their immunity, there may be other strategies you can employ.

One option is to have the diplomat ask another individual who is not a diplomat to apply and be listed as the Lessee. The diplomat can then be listed as an occupant rather than the “tenant.” In that situation, the unit does not become the “property of a foreign state” entitled to immunity, and you can always initiate an unlawful detainer action against the named Lessee.

As another approach, you can consider contacting their embassy or diplomatic mission and asking for their assistance should things go sideways. Many diplomats have their rent paid by their mission. Engaging with the mission directly may be a way get you results.

Alternatively, you can seek assistance from the Office of Foreign Missions within the U.S. Department of State. They can request the mission waive the diplomat’s immunity or facilitate their recall to their home country.

In short, the standard eviction process won’t work against a diplomat due to their “immunity,” so think long about it before taking them on as a tenant— even if he is likeable and friendly.

My wife and I just closed escrow on a fourplex last week. The building is clean and the tenants seem to be great. They’ve all lived there for several years now, with no apparent problems or hiccups. Other than introducing ourselves, is there anything we should do during this transition phase to protect ourselves? The first will be coming up shortly and I want to make sure we’ve dotted our “I’s” and crossed our “T’s” before I start knocking on doors for rent.

Before you do anything, be sure to send them a letter informing them that you are the new owners and providing them with the name, telephone number, and street address at which personal service may be effected on each person who is either: 1) the owner; 2) someone authorized to manage the premises; or 3) a person authorized to act on your behalf for the purpose of service of process.

In addition to the disclosure requirements above, you must also disclose the name, telephone number, and address of the person or entity to whom rent payments shall be made, as well as whether rent payments may be made personally, the usual days and hours that the person will be available to receive the payments shall also be disclosed and, finally, the form or forms in which rent payments are to be made.

The information required by the statute must be kept current and extends to any successor owner or manager, who must also comply with the statute within 15

days of succeeding the previous owner or manager.

In the event you don’t follow the statute’s requirements, you may not serve a notice to pay rent or quit or evict a tenant for nonpayment of rent that accrued during the time period in which you were in non-compliance with the statute. In other words, until you serve the required notice, you can’t evict your tenants for non-payment of rent that

may have accrued during the period of non-compliance.

In your case, it sounds like you have good tenants who pay their rent without a problem, so this will probably not turn into an issue. However, as any landlord can tell you, years of on time payments can change in the blink of an eye, so it would be best to serve your notice of change in ownership right away—just in case.

I’ve had several evictions for non-payment of rent during my time as a landlord. But now I am dealing with a tenant who pays the rent every month, but simply refuses to follow the rules of her lease. For example, even though her lease specifically states she must put the utilities in her name, she hasn’t done so after living in my building for 5 months now. I spoke with a friend of mine who also owns rentals and he told me that other than non-payment of rent, evicting a tenant for breach of the other terms of the rental agreement is nearly impossible. Is that true?

Not really. Landlord’s may terminate tenancies for breaches of the agreement that are not “trivial.” In other words, a landlord may terminate a tenant’s tenancy for “substantial” breaches of the agreement. Usually, it is the judge who determines whether a specific breach is “trivial” or “substantial” and a violation of the lease provisions can work on a “sliding scale.” For example, while your lease likely has a “no pets” clause, no judge in the world would find a onegallon fish bowl with a gold fish to be a substantial breach warranting an eviction. On the other hand, a family who brings home a pitbull as a “rescue dog” could easily be seen to be in “substantial” violation of the agreement. In your situation, the requirement to place the utilities in the tenant’s name would likely be seen as something substantial enough to warrant terminating the tenancy should the tenant fail to do so after being served a cure-covenants notice. You should immediately serve a cure covenants notice demanding that she place the utilities in her own name. If she fails to do so within the notice period, file an eviction and have her removed from the property.

I own a single-family home that I rent out. I fell behind on my mortgage payments and I suspect my tenant received the notice of default in the mail because she has stopped paying the

and she sent

DEAR MAINTENANCE MEN

Dear Maintenance Men:

I have a parking area at my building with concrete bumper stoppers. The problem is that when the cars touch the stopper, they move. How do I attach them to the parking lot? Bill

Dear Bill:

If you have an asphalt parking lot, it is quite easy. Most concrete bumper stoppers have two holes that go through from top to bottom. These holes are just the right size to fit a piece of half inch rebar rods. Pick up two 12-to-18-inch pieces of rebar for each stopper. Place the rebar through the holes in the stopper and then use a sledgehammer and pound the rebar into the asphalt.

If your parking area is concrete, use a hammer drill with a ½ inch concrete bit to drill a hole in the concrete. Use your existing parking bumper as a guide. Either drill down through the holes in the bumper stop to the concrete below or use powdered chalk poured down through the bumper stop’s holes to mark the concrete. Then drill all the way through the concrete until you hit dirt. Hammer your rebar into the bumper and concrete. If the fit is loose, pour some concrete into the parking lot holes and then insert the rods.

Dear Maintenance Men:

A building inspector once made me correct a sump pump plumbing line that discharged rainwater into a municipal sewer line. Can you clarify for me the do’s and dont’s of patio drains? Michael

Dear Michael:

Great question and one that many people might not think is important. To many, a drain is a drain is a drain, and most individuals don’t know where the water drains to and what environmental impact wastewater can cause.

In urban areas and most municipalities, waste waters are directed to their proper destinations via a sewer drain or a storm drain. As an example: A sewer drain often carries wastewater from toilets, kitchens, and laundry areas directly to a wastewater treatment facility. On the other hand, a storm drain will direct rainwater from roofs, driveways, and streets (including patio drains into streams) to aquifers or the ocean. The reason for the two different systems is so rain or runoff water does not overwhelm the sewer waste treatment facilities and force the release of untreated raw sewage into the storm systems which, of course, leads to our streams, aquifers and the ocean. Because the storm and sewer drains eventually empty into the environment, contaminants such as oil, paint, and other hazardous materials must be disposed of properly and not into the drains. Check with your city or county as some municipalities have very specific rules about runoff water.

Dear Maintenance Men:

I have been replacing rusted and dented HVAC vents and electrical wall receptacles in a rental unit. However, they don’t look right. There are a lot of gaps between the vents and plates and

the wall. Some of the walls are not perfectly flat or the texture is bumpy. How do I make these installs more professional looking? Julien

Dear Julien:

Caulk is your friend, and caulk will hide a multitude of sins! On a job like this we recommend getting a squeeze tube of painter’s caulk. Squeezable caulk tubes are readily available at any hardware or home improvement center. Cut a small angled cut off the tip of the tube. Best to make the cut about 45 degrees. You want to open the tube just enough to get about an eighth inch thick line of caulk out of the tube. Run this caulk line all around the vents and wall plates edges. Gently run your finger along the caulk line pressing it into place. Any excess caulk can be removed with a damp paper towel. Once done, your vents and plates will look like they are part of the wall and will look very professional.

Dear Maintenance Men:

What is one thing I can do to make an older rental unit appear more modern? I don’t want to do a complete rehab, just a few touches to appear more up to date. Randy

Dear Randy:

We have recently discovered an easy way to make many people very happy with this simple update to a unit. Purchase and install wall outlets with USB ports. Today everybody has a phone and/or a tablet with them.

However, getting that phone or tablet charged is always a challenge. Install a USB-enabled receptacle in the kitchen, in each bedroom, and along any suitable flat surface. All a resident needs to have is a USB cable to change their devices and they will think this is a very clever idea! Another idea is to replace boring kitchen cabinet knobs with nice modern updated knobs. This will lift the look of your kitchen and bathrooms without breaking the bank.

If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com

Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank is the Immediate Past President of the Apartment Association of Orange County (AAOC) and chairs AAOC’s Education Committee. Frank can be reached at (714) 956-8371 or Frankie@BuffaloMaintenance.com.

Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

an email telling me she knows I am being foreclosed on, so she doesn’t owe me anything. Is that true? Do I lose the right to collect rent if my house goes into default?

Sounds like your tenant is trying to take advantage of your difficult situation. No, you do not lose your right to collect rent simply because you fall behind on your payments and the bank has initiated foreclosure proceedings. You are entitled to collect rent from the tenant until the day you are no longer the owner. Serve your tenant with a three day notice to pay rent or quit and if she refuses to pay within the notice period, file an action for eviction.

The information is presented and intended to address the topic(s) covered above in a general nature. There may be significant differences between jurisdictions with “rent control” and/or “just cause” ordinances, and the facts surrounding your specific situation should be presented to your attorney for review. The Brennan Law Firm is one of the most experienced and knowledgeable Landlord/Tenant law firms in Southern California, representing landlords exclusively in evictions. The firm may be reached at (626)294-0500, or toll free at (855)285-2230. Visit our website at www.MBrennanLaw.com for more information. Legal Q & A — continued from 14

COVER YOUR ASSETS

Hold School

Iget it—the market is tempting.

Inventory is tight, rental rates are still strong, and asset values have largely held, even as interest rates and cap rates have moved upward. On paper, it feels like an opportune moment to make a move. But before rushing into a sale, it’s worth revisiting the fundamentals—and the question I’m asking this month:  today’s market if you don’t have to?

Historically, real estate investors have operated on a fairly straightforward formula: borrow capital at a rate lower than the projected return on the asset. That spread is where the magic happens. But during the post-COVID era of ultralow interest rates, we saw something unusual—investors acquiring properties at or near interest rate parity, or even in negative leverage positions. People were borrowing at 3.5% to buy at 3.5% cap rates, convinced that rents would climb and rates would actually fall.

Cap rates are creeping up, but not at the same pace as interest rates. Cap rates are still a subjective conversation— location, asset class, and operations can all skew perception—but that’s not the crux of this piece. The real question is:  If you won’t improve your cash flow,

diversify into lower-yielding investments? That last option is more of a step backward than forward.

It’s also worth remembering that strategic selling requires strategic buying. If you’re going to list your asset, you should already have a vision for the next step—whether that’s consolidating several smaller properties into a single higher-quality building, relocating capital into a different submarket, or executing a repositioning play. That takes preparation, not spontaneity. Timing a sale to maximize value is a lot different than reacting to the market because of

So, here’s my take: in today’s environment, holding might be the more powerful position. Not because selling is inherently wrong, but because thoughtful ownership—backed by strategic planning—often outperforms reactive investing. If your current assets are performing, producing income, and likely to benefit from long-term demographic and supply trends, the smartest move might be the one where you do

Nicholas Dunlap is the founder and president of Spadra Property Company, Inc., He is also a second-generation rental-housing provider, and a member of the Apartment Association of Orange County where he served as a member of the board of directors, in addition to terms as AAOC president in 2015–2016 and 2018. For more information about Spadra Property Company, Inc. see their ad on page 23.

Common Myths in Estate Planning and How to Avoid Them

As we begin our new series, we shift focus to addressing the common myths surrounding estate and legacy planning. Over the course of my career, I’ve encountered numerous misconceptions about this topic, and it’s time to clear the air.

Estate planning is about assets, while legacy planning is about immaterial things you leave behind such as your life lessons and memory. The two topics are tied together. You can’t plan one without

BONA FIDE MORTGAGE

Apar tment Financing

planning the other. The perfect asset plan without consideration to family dynamics is destined to cause family drama. The perfect emotional and legacy plan without proper tax and asset planning could end up costing a sizable portion of the estate lost to taxes.

Estate planning is critical for everyone, regardless of age or wealth, but there are a lot of misunderstandings that can cause people to put off creating a plan or cause them to make costly mistakes. This series will break down some of those myths and help you navigate the complexities of estate planning with confidence.

The first and perhaps most pervasive myth is that estate planning is only for the wealthy. Many people assume that because they don’t have millions of dollars, they don’t need to plan for the distribution of their assets. In reality, estate planning is just as important for people with modest estates as it is for those with vast fortunes. Whether you own a home, have a retirement account, or want to ensure that your family is cared for after you’re gone, estate planning is a way to make sure your wishes are honored and that your loved ones are protected.

Myth

#1: “I don’t need an

estate

plan if I don’t have a lot of assets.”

This is a myth that often leads people to delay creating an estate plan. Many assume that without a large estate, there’s no need to plan for the future. However, regardless of the size of your

BY TIM GORMAN, REAL ESTATE BROKER/ CPA/ENTREPRENEUR/ AUTHOR

estate, having a plan in place will make things much easier for your family when you’re gone. Estate planning ensures that your property, assets, and personal belongings go to the right people. It also helps avoid the time-consuming and often costly process of probate, which can be a burden on your family.

Myth #2: “I can avoid taxes with a will alone.”

While a will is an essential part of your estate plan, it doesn’t guarantee that you can avoid estate taxes. Estate planning involves much more than just writing a will. Estate taxes can still apply depending on the size of your estate and how it is structured. For example, there are various tax-efficient tools, such as trusts and gifting strategies, that can help reduce your estate tax liability. A will alone doesn’t protect your estate from taxes and may not help you avoid other burdens like probate or unnecessary delays in the distribution of your assets.

Myth #3: “Trusts are only for the ultra-wealthy.”

Another misconception is that trusts are reserved for those with very large estates. While it’s true that trusts can be valuable for wealthier individuals, they can benefit anyone looking to avoid probate, maintain privacy, and ensure their assets are distributed according to their wishes. A trust allows for more Common Myths — continued on page 22

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control over how your assets are managed and distributed, and it can be an excellent tool for those with children, specific needs, or complex family dynamics. Even a relatively small estate can benefit from the protections a trust offers.

Myth #4: “If I have a will, my estate won’t go through probate.”

Many people believe that having a will is enough to avoid probate. However, this is not true. Probate is the legal process through which your assets are distributed after your death, and a will simply ensures that your wishes are followed during this process. While a will provides clear instructions on how your assets should be divided, it does not avoid the probate process. Probate can be time-consuming and costly, and in some cases, can lead to public exposure of your estate details. One way to avoid probate is through the use of trusts, joint ownership, and beneficiary designations that bypass probate.

Myth #5: “I don’t need to update my estate plan once it’s done.”

Estate planning is not a one-time task. Life changes, whether through marriage, the birth of children, divorce, or significant financial shifts, can all impact your estate plan. A common mistake is assuming that once you’ve created your plan, it’s done for good. In reality, it’s essential to revisit your estate plan regularly and make updates as

necessary. For example, if you move to a new state, your will may need to be updated to meet local laws. If there are changes to your family dynamics, you’ll want to review your beneficiaries, guardianship designations, and asset distribution to ensure they reflect your current wishes.

Myth #6: “Only the executor needs to know the details of my estate plan.”

While your executor plays a critical role in carrying out your estate plan, it’s important to share your plan with other key individuals, such as your beneficiaries, successor trustees, and power of attorney agents. Communication is a critical component of effective estate planning, and by sharing your plan with the people who will play a role in it, you can avoid confusion and potential conflicts down the road. Having open conversations about your plan also helps ensure that everyone understands their roles and responsibilities when the time comes.

Myth #7: “I don’t need to worry about estate planning if I’m young and healthy.”

Many people think estate planning is something they’ll worry about later in life, especially when they’re younger and in good health. However, accidents and unexpected health issues can occur at any age, and having an estate plan in place can provide peace of mind. A well-thought-out estate plan is not just about the distribution of assets; it also includes healthcare directives, powers of attorney, and the appointment of

guardians for minor children. By creating your estate plan early, you ensure that your wishes are known and that your loved ones are prepared should anything happen to you.

Myth #8: “I can do it all on my own without professional help.”

While there are plenty of DIY tools available, creating a comprehensive estate plan without professional help can be risky. Estate planning is complex, involving legal, financial, and tax considerations that require specialized knowledge. Making mistakes or missing critical details can lead to costly errors down the road, such as unintended tax liabilities, improper asset distribution, or family disputes. By working with an experienced estate planning attorney, you can ensure that your plan is legally sound and tailored to your unique needs and goals.

As we continue our journey through the world of estate planning, it’s important to remember that myths are by nature misleading. The truth is, estate planning is essential for everyone, no matter their wealth, age, or stage in life. By understanding the realities of estate planning and working with the right professionals, you can create a plan that ensures your legacy is preserved, your loved ones are cared for, and your wishes are respected.

In the next article, we will dive deeper into more myths surrounding estate planning and provide practical tips to help you avoid common mistakes. Stay tuned as we continue to explore the truth behind the misconceptions, and help you build a strong, lasting legacy for yourself and your family.

About the Author:

Tim Gorman is a licensed Real Estate Broker, principal of Gorman & Associates, published author, instructor, and seasoned entrepreneur with decades of experience. A CPA (inactive), Tim brings a wealth of knowledge to his work. His first book, Tangled Legacy, debuted as a #1 New Release on Amazon in multiple categories. His newest book, “Building Blocks to a Complete Estate Plan” is a workbook aimed to put the learnings of the class and the book into motion.

The New Year is Right Around the Corner.

Are You SB 721 & SB 326 Compliant?

SB 721 and SB 326 require regular inspections of balconies and other exterior elevated elements in California apartment buildings and condominiums. Missing your deadline can result in fines, liability, and safety risks.

What are SB 721 and SB 326?

In response to a deadly balcony collapse at a UC Berkeley apartment complex in 2015, California adopted two laws—SB 721 and SB 326—to protect residents and hold property owners accountable for building safety. Both laws focus on the inspection and maintenance of Exterior Elevated Elements (EEEs)—including balconies, decks, landings, stairways, and elevated walkways made of wood or similar materials.

Here’s the breakdown:

• SB 721—Applies to apartment buildings with three or more dwelling units and requires inspections every six years.

• SB 326—Applies to condominium associations and HOAs and requires inspections every nine years, coordinated with the HOA’s reserve study.

The goal is clear—identify hazards before they become life-threatening. This is not a formality. It’s a legal requirement that could save lives.

Why E3 (EEE) Laws Matter

Structural failures can happen silently over time, especially in buildings exposed to rain, salt, air, and changing temperatures. Dry rot, corrosion, and water intrusion are some of the most common (and invisible) culprits.

If You’re Not Compliant, You’re at Risk For:

• Legal penalties and local enforcement action

• Lawsuits from tenants or injured parties

• Hefty repair bills due to unchecked damage

• Loss or denial of insurance coverage

• Decreased property value or difficulty selling

Beyond legal consequences, failing to inspect puts human lives at risk. These laws are not red tape. They are essential.

When Are Balcony Inspections Due in California?

Thousands of properties across California are already past due for required balcony inspections — or they are about to be. California’s two key balcony inspection laws: SB 721 and SB 326 set strict deadlines to ensure building safety. It’s crucial to know which law applies to your property and when your inspection is due to stay compliant and keep residents safe.

BY GREG CARLOS, VICE PRESIDENT OF SALES AND OPERATIONS, DRBALCONY

SB 721 (Apartment Buildings)

Applies to multifamily rental properties with 3 or more units. The first SB 721 inspection must be completed by January 1, 2026, for buildings constructed before 2019. After this initial balcony inspection, re-inspections are required every six (6) years to maintain ongoing safety compliance.

SB 326 (Condos & HOAs)—Applies to condominium complexes and other common interest developments managed by HOAs. The first SB 326 inspection was due by January 1, 2025. Subsequent balcony inspections under SB 326 are required every nine (9) years thereafter to ensure continued structural integrity.

Tip: Don’t wait until the last minute. Even if your official deadline hasn’t arrived yet, schedule your balcony inspection early. This gives you ample time to budget for any repairs, plan around occupants, and avoid the rush as everyone scrambles to book inspectors close to the deadline. The closer we get to these dates, the harder it will be to find an available licensed inspector. Acting early means you’ll beat the backlog and ensure your property meets California’s balcony inspection requirements without last-minute stress. Staying ahead of these deadlines not only keeps you compliant with SB 721 and SB 326 but also protects your tenants

and investment. Schedule an inspection as soon as possible to avoid penalties and safeguard your building’s safety.

Elements to

Inspect include:

• Balconies, decks, and porches

• Exterior stairways, catwalks, and landings

• Elevated walkways and platforms

• Railings, guards, and supporting components

• Fasteners, framing, and waterproofing systems

What Inspectors Look For:

• Dry rot or fungal damage

• Rust or corrosion on metal supports

• Water intrusion and drainage failure

• Structural stability and weightbearing integrity

• General wear and code compliance Inspectors must provide a written report, which may include repair recommendations or note urgent safety concerns.

What to look for when selecting an inspection company

• Licensed structural engineers with deep experience in EEE inspections

• Digital inspection reports—clear, compliant, and accessible

• Repair coordination with vetted contractors if repairs are needed

• Deadline tracking so you never miss a compliance window

• Education and support to help property owners navigate the process

Don’t Let the Deadline Sneak Up on You

Many owners don’t realize they’re already out of compliance. Others assume the inspection will be fast or

optional—until a code violation shows up at their door.

Even if your inspection deadline is still months away, early evaluations give you:

• More repair options and contractor availability

• Better budgeting for long-term maintenance

• Less stress when the real deadline approaches

Get Compliant Today

Remember, the SB 721 compliance deadline for apartment buildings is just five months away—January 1, 2026. If you have not yet contacted a balcony and deck inspection company to schedule a building inspection—do it today!

For more information about the balcony and deck inspection process, contact DrBalcony at 805-312-8508 or info@DrBalcony.com.

Anti-Squatter Legislation Continues Momentum

30 states are considering bills, with 13 new laws enacted.

In the first half of 2025, the National Apartment Association (NAA) has tracked an uptick in anti-squatter legislation at the state level, intended to provide housing providers and law enforcement with greater tools to address unauthorized occupants in vacant homes. 30 states are considering legislation, building on last year’s momentum, and 13 states have enacted new or additional laws.

2024 saw a surge in legislation largely defining and criminalizing squatting to allow for removal by law enforcement and creating removal procedures distinct from states’ eviction processes. Previously treated as a civil issue, squatter removal without these procedures often leads to extended periods without relief for rental property owners. Squatters impose significant costs and safety concerns for rental communities: Delayed turnover, lost rent, property damage and

legal burdens. The current wave of legislation reflects a growing demand for practical, enforceable solutions.

Key 2025 Legislative Trends

Bills mirror or expand on previous efforts as states continue anti-squatting push:

• Criminalization. More states are treating squatting as a felony, such as Wyo. and N.D., enabling quick police intervention and potentially deterring squatters.

• Expedited Removal. States like Ind., Ky. and Utah now allow affidavit/ petition-based procedures for law-enforcement removal—often within 48 hours and sometimes paired with immunity protections for officers, further streamlining the process.

BY RAVI EHRBECK-MALHOTRA

• Expanded Scope. New bills go beyond occupancy, targeting fraudulent property transactions, property damage and unpaid utility bills by squatters, signaling lawmakers’ increasing concern with squatting’s broader effects on the industry.

• Resident Protections. States like Ind. and Tenn. allow recourse for wrongful removal, balancing strong enforcement with due process.

• Further Study. Ore. and Hawaii have pending legislation to establish working groups to study squatting, representing growing awareness of the issue.

13 states—Ark., Fla., Idaho, Ind., Ky., Md., Miss (H.B. 1200, S.B. 2328), Mont., N.D., Tenn., Utah, W.Va. and

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Wyo. have enacted legislation this year, running the gamut of legislative trends. Texas passed more comprehensive eviction reform legislation enabling quicker removal of squatters, which was sent to Governor Abbott for signature on June 1.

Apartment Association Advocacy Led to Better Outcomes

Indiana: S.B. 157, Signed into law May 6, Effective July 1, 2025

• Affidavit-based, expedited removal process—within 48 hours—a win for providers

• Balances enforcement with wrongful removal remedy, immunity for law enforcement

Christopher Lee, Vice President of the Indiana Apartment Association (IAA) provided legislative insights to NAA: “We’ve seen squatting issues become a growing concern in other states, which was why [IAA] was proud to support legislation this session that proactively addresses potential challenges in Indiana. Senate Enrolled Act 157 established a clear and effective process for property owners to have squatters removed. We appreciate the thoughtful forward-thinking work of lawmakers throughout the session...and we’re thankful for their support in helping property owners protect their homes, their residents, and their communities.”

Utah: S.B. 55, Signed into law March 25, Effective May 7, 2025

• Alternative remedy outside eviction process for dealing with

trespassers entering/possessing a property without rights of tenancy

• Targets narrow area of property operations that may otherwise be overlooked

Paul Smith, Executive Director of the Rental Housing Association of Utah (RHA) shared gratitude for “the sponsors of the bill and law enforcement stakeholders who negotiated this remedy.” Smith pointed to several examples in which trespassers forged documents to illegally move into a rental property, noting the only previous remedy was the eviction process. He believes the law “will be very rarely used but is needed when people enter and trespass without paying and obtaining a valid rental agreement.”

Mississippi: H.B. 1200, Signed into law April 10, Effective July 1, 2025

• Expedited removal, with process initiated no more than 24 hours after affidavit filed with law enforcement

• Built-in resident protections, including hearing, penalties for false squatting complaints— balancing enforcement with due process

Meghan Elder, Association Executive at the Mississippi Apartment Association (MAA), expressed appreciation for the Legislature’s “consideration of the difficulties that some property owners face when a squatter refuses to leave.” Elder noted that “squatters, unlike holdover tenants, are not necessarily subject to eviction pursuant to the Residential Landlord Tenant Act,” pointing to some instances where squatters have done significant property damage before the owner could remove them.

She explained that the “new law fills a void by giving property owners the right to quickly initiate a squatter removal directly with law enforcement,” while maintaining appropriate protections. Looking ahead, Elder expects “it will take some time for law

enforcement across the State to develop the paperwork and other protocols to implement the new law” but notes MAA “looks forward to seeing how [it] will be enforced.”

California: Daniel Yukelson, Executive Director & CEO of the Apartment Association of Greater Los Angeles (AAGLA), told NAA that California’s treatment of squatter removal as a civil matter means that rental housing providers have few options for retaining control of their property. “Squatting has become a growing issue for California’s property owners who must not only bear the costs of a lengthy and expensive eviction process, but also the costs of cleanup and repair that are inevitable,” said Yukelson, adding that AAGLA is a vocal advocate for legislation that would “streamline the squatter removal process by empowering local law enforcement to address these situations,” thereby reducing harm to all parties involved.

An AAGLA-supported bill, S.B. 448, would have solved many of these issues but was held in committee, with Yukelson noting that “[SB 448] has been held over to the 2026 legislative session when we will again have an opportunity to seek the bill’s passage.”

NAA’s Outlook

Squatting continues to burden the industry and infringes on the rights of housing providers and residents alike. Fortunately, states are increasingly taking strong steps to mitigate the issue. NAA is grateful to its affiliate partners across the country for ensuring that the industry’s perspective is heard and represented in conversations about legislative solutions. At the same time, NAA is committed to ensuring that federal policy smooths the path, not hinders, housing providers’ ability to provide quality affordable housing in communities across the country.

Micro-Targeted Marketing in Multifamily Housing

In an era where personalization reigns supreme, multifamily marketers are rethinking how they engage renters, shifting their focus to interests, lifestyles and intent.

One-size-fits-all messaging no longer works. Today’s most effective campaigns speak directly to highly specific, well-understood subgroups within prospective renter pools. Welcome to the age of micro-targeted multifamily marketing.

Why Micro-Targeting Works in Multifamily

Rental living is deeply personal. For prospective renters, choosing a home isn’t just about square footage or granite countertops; it’s about lifestyle, community and convenience. Micro-targeting allows marketers to craft tailored messaging that resonate with specific personas, whether they are remote-working young professionals, active empty-nesters or pet-loving Millennials.

Instead of shouting into the void with generic apartment ads, micro-targeting helps multifamily brands whisper directly into the ears of the most likely to sign a

lease. And when done well, it delivers measurable results: Higher engagement, better conversion rates and stronger resident retention.

Step 1: Define Your Micro-Audiences

The first step in micro-targeted marketing is refining your renter personas. Go beyond surface-level demographics and focus on psychographics (i.e., lifestyle preferences, motivations and behavior patterns). Who are you really trying to reach?

Here are a few micro-demographic examples:

• Remote Workers: Value fast Wi-Fi, quiet coworking spaces, and flexible lease options.

• Pet Owners: Look for dog parks, grooming stations, and pet-friendly policies.

BY ASHLEY TYNDALL, DIRECTOR OF BUSINESS DEVELOPMENT, CRITERION.B

• Gen Z Renters: Prioritize social media presence, tech-enabled amenities, and sustainability.

• Luxury Downsizers: Seek high-end finishes, concierge services, and low-maintenance living.

• Students and Interns: Need affordability, proximity to campus, and lease flexibility.

Interview your leasing agents. Analyze your website traffic. Review resident surveys. Social listening and Google Analytics can offer a wealth of data to help build these personas.

Step 2: Segment and Customize Your Messaging

Once you’ve defined your microaudiences, tailor the messaging to match their unique priorities. The same floor-

Micro-Targeted — continued on page 34

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plan might be marketed differently depending on who you’re targeting.

Let’s say you’re promoting a studio apartment:

• For a remote worker, you’d emphasize the built-in desk nook and soundproof walls.

• For a student, you’d focus on affordability, distance to campus and shared amenity spaces.

• For a digital nomad, you might highlight short-term leases, smart home tech and proximity to local hotspots.

Your email copy, ad headlines, landing pages and brochure language should flex to speak directly to each group. It’s not just about using the right channel; it’s about saying the right thing once you’re there.

Step 3: Choose Your Channels

Strategically

Not every demographic lives on the same platforms. Your content strategy should reflect this. For example:

• Instagram and TikTok are gold mines for targeting Gen Z and younger Millennials.

• LinkedIn is an underutilized platform for luxury renters or corporate relocators.

• Facebook is still strong for older audiences and families.

• Email marketing is an excellent channel for re-engaging warm leads with personalized drip campaigns.

Each platform allows for microtargeted advertising based on behaviors, interests and demographics, so use them to their full potential.

Step 4: Use Smart Tools for Smarter Targeting

Leveraging AI-powered platforms, CRM data and marketing automation tools is essential for managing micro-

targeted campaigns at scale. Whether you’re retargeting website visitors with Google Ads or segmenting prospects based on floor plan views, smart tech makes the difference between broad reach and meaningful resonance.

Tools like AMP Studio allow teams to centralize assets and campaigns, making micro-targeting efforts easier to execute and track.

Step 5: Track, Learn and Optimize

Micro-targeting isn’t a “set it and forget it” strategy. It’s an ongoing process of listening, testing, and adjusting. Monitor your KPIs closely: Are specific messages resonating more with certain groups? Are you seeing increased leadto-lease conversion among specific personas?

A/B test subject lines, call-to-actions, and images. Track engagement by audience segment. And make sure your property management software is integrated with your marketing efforts so your leasing team can see the full picture.

Pulse on the

1st Quarter 2025 Update

Building Permits Issued by total # of units (not buildings)**

Source: Co-Star www.costar.com 5 unit + properties

Source: RealPage, Inc. www.realpage.com

Primarily 100 unit + properties; “concession percentage” is the percentage of units offering concessions.

Source: RealPage, Inc.

Source: US Bureau of Labor Statistics; uses private sector wages, last month of quarter; not seasonally adjusted

Source: U.S. Census Bureau: Privately

Source: U.S. Bureau of Labor Statistics; % change using last month of quarter versus same month one year previous

Source: U.S. Bureau of Labor Statistics; reflects last month of quarter

Pulse on the Marketplace is produced and edited exclusively for Apartment News by Nick Lieberman, President, Bona Fide Mortgage and AAOC Director Emeritus. For questions or comments: (949) 933-3543, or nlieberman@cox.net

* For CPI, “Orange County” includes Orange, Los Angeles, and Riverside Counties.

** For Apartment Building Permits, Average Monthy Employee Wages and Unemployment Rate, “Orange County” includes the Los Angeles–Long Beach–Anaheim, CA Metropolitan Statistical Area.

Data for the Marketplace

Passing the Torch

“If the USA had a FICO score…”

FICO scores are a major component of what many apartment owners, lenders and others use to gauge creditworthiness. One simple 3digit number summarizes credit rating.

But unlike the millions of consumers and businesses that receive FICOs, countries do not.

That’s regrettable in a sense because while FICOs have become a relatable metric for many Americans, we lack that kind of concise, “one stop” measuring stick to enable the average citizen to assess our nation’s creditworthiness.

Why is this important? Because the country desperately needs to come to terms with the implications of our rapidly growing debt. The reality is that the United States is in a gigantic fiscal hole dug by Congress and the White House… though let’s also recognize that we citizens—as “voter enablers”—are a party to this predicament as well.

The point of bringing FICO into the conversation is to emphasize a wish for some single, relatable piece of data that would put America’s debt issue into focus and thereby activate Americans to vociferously express their extreme disapproval of it.

Now, this is not to say that there aren’t a number of measurements that attempt to contextualize debt among the nations of the world. For example, the relationship of a country’s gross domestic product to its total national debt is one such measurement used by economists. But the difficulty with that

one and others is that they’re too wonky to be relatable for most of us. Suffice it to say that the U.S. has been losing ground to other nations in terms of creditworthiness.

The bottom line is that we now owe nearly $37 trillion in outstanding U.S. Treasury obligations. But since we can’t truly assimilate a number of that magnitude, we ignore it or look away and defer to the government. And that’s the problem. Without voters breathing down its neck, Washington will continue to kick the “debt crisis” can down the road.

U.S. debt expansion has particularly exploded in the last twenty years, more than quadrupling since 2005. The inevitable consequence of our snowballing national debt is reduced investor enthusiasm to buy and hold our Treasury securities. And, in fact, in 2025 we’ve already begun to see an ebbing of global appetite to hold our Treasury bonds and other dollar denominated assets.

In May, concerns about the nation’s debt level were spotlighted by Moody’s when it downgraded the United State credit rating, joining the other two major credit rating agencies, Standard & Poors and Fitch, who had already demoted our credit ranking.

In its downgrade, Moody’s warned that “successive U.S. administrations and Congress have failed to agree on measures to reverse the trend of large annual fiscal deficits and growing interest costs...The U.S. fiscal performance is likely to deteriorate relative to its own

past and compared to other highly rated sovereigns.”

Thus, not surprisingly, we are now experiencing upward creep in 30-year treasury bond yields as they tickle the 5% level, up from about 4.5% a year ago.

To clarify, I’m not suggesting that the United States credit standing is ready to implode tomorrow, but I am asserting that we are not as mighty as this country is, impervious to the natural rules of money, finance and mathematics. There is a finiteness about all this.

In simplest terms, lenders get nervous and raise interest rates and/or cut off credit when borrowers show no propensity to pay down debt. This maxim applies to countries just like it does to households. Yes, countries, unlike households, can print money to pay off debt, but that only leads to inflation, which devalues financial assets and doesn’t solve the underlying problem of expenditures exceeding revenues.

Ultimately, to nurse our creditworthiness back to health, we must demonstrate a national resolve to be fiscally responsible by meaningfully decreasing our annual budget deficits. This would involve spending cuts and tax increases which, unfortunately, will lead to some degree of reduced quality of life across a swath of Americans. However, it would all be very doable IF we had skilled, courageous leadership to galvanize a unified, national attitude to tackle the

Why California’s New Airbnb Tax is a Wake-Up Call for Apartment Owners

The numbers no longer pencil out like they used to. Once seen as a golden opportunity for passive income, short-term rental properties are now facing mounting pressure from every direction. The most recent hit? California Senate Bill 584 (SB 584), the Laborforce Housing Financing Act, which imposes a new 15% state tax on short-term rentals, that went into effect on January 1, 2025.

This tax applies to any stay of 30 days or less in a non-hotel setting, such as a home, condo, or room rented via shortterm platforms. The revenue will be used to fund affordable housing for low- and middle-income workers—a noble cause, perhaps, but one that comes at a steep cost to private property owners.

This new tax is on top of existing local transient occupancy taxes (TOT) and fees—many of which are already between 10% and 15%. For example, in Huntington Beach, the math is simple but sobering:

• TOT = 10%

• Tourism Business Improvement District (TBID) Assessment = 4%

• Combined Local Taxes = 14%

• Add New State Tax (2025) = 15%

• Total Tax Burden on Each Stay = 29%

Now, factor in rising insurance premiums, surging utility costs, cleaning, maintenance and property management fees—and platform commissions (Airbnb and Vrbo charge hosts 14–20%), and it’s easy to see why so many short-

term rental owners are questioning whether it’s worth it anymore.

What’s Happening in the Market

This isn’t just anecdotal—the shift is backed by hard data. According to recent reports from AirDNA and Redfin, some California cities have seen 30–50% declines in active short-term rental listings. Thousands of properties are being pulled from the short-term market and either converted into long-term rentals (especially in rent control-exempt properties like single-family homes, condos, and new construction), or listed the homes for sale, thus creating new inventory in the residential market and more options for buyers.

Impacts on the Multifamily Market

So, what does this mean for the multifamily market? On one hand, the increasing supply of homes for sale could soften overall housing prices, opening a window for renters who were previously priced out of ownership. That has the potential to convert longterm tenants into first-time homebuyers, which may reduce rental demand in some markets and apply downward pressure on rents.

But on the other hand, high interest rates remain a major obstacle. Even as inventory for single family homes slightly increases, monthly mortgage payments often remain higher than comparable rents, especially for those without substantial down payments. For many, it still makes more financial sense to lease—not to mention the flexibility and lifestyle benefits of renting.

BY MERCEDES SHAFFER, BROKER

And let’s not forget the limited new construction starts due to rising construction costs and financing challenges, which continue to restrict supply, propping up rental demand and keeping multifamily performance strong.

A Resilient Asset Class in Uncertain Times

While short-term rental hosts are being taxed, regulated, and priced out, multifamily owners have—at least for now—dodged the latest round of legislative heat. For once, apartment owners aren’t being targeted as the state’s go-to piggy bank for solving the affordable housing shortage and homelessness crisis—but let’s not get too comfortable. This policy shift underscores a familiar pattern: government overreach that hits small business owners, momand-pop landlords, and real estate entrepreneurs hardest, while shielding larger corporations and hotel chains from the same burden. Sound familiar?

Pulse — continued from 37

nation’s over-borrowing addiction. It can be done. We asked far more in the way of sacrifice from Americans during World War II and that generation delivered with nary a complaint.

Finally, my apologies to readers for the soapbox. Would have been easier done with a simple FICO score.

Quake Safety in 2025: Retrofit, Insurance, Or Both?

Insurance carriers track the pulse of California’s earthquake liabilities, just as they monitor trends in fire, flood, hurricanes, and other hazards that can cause claims to be filed for property damage, injury or death.

Warnings from seismologists that California is long overdue for a major earthquake has property owners and insurance actuaries concerned. As risks go up, so does the cost for insurance to cover those risks.

There are approximately 15 competitive insurance carriers in California, but when it comes to older buildings, that number dips sharply, particularly for buildings with five or more units under one roof.

On the other hand, carriers are beginning to encourage or require retrofits and upgrades: and sometimes reducing insurance rates for pre-1978 soft story structures that undergo an earthquake retrofit.

Insurance, retrofit, or both?

Some apartment owners struggle over whether to get earthquake insurance, a seismic retrofit, or both. Tragically, too many go with a fourth

option. They take a “do nothing” approach, essentially going bare, which puts their property, their assets, income and their tenants at extreme risk.

The California Department of Insurance offers the following guidelines to anyone considering earthquake insurance.

• Is your building located where earthquakes are common?

• Do you own a high-risk structure?

• Can you afford NOT to have earthquake insurance?

Risk of liability for loss of life or limb is another important consideration.

Thanks to the decades of scientific research being done on quantifying building performance in extreme events, credible models of risk have been developed and are being used by insurers today to price hazard insurance.

Insurance may cover a portion of your earthquake losses, but it does nothing to protect your asset, your income, or your tenants. If one them is injured or killed, you could be liable for millions of dollars in damages.

Are retrofits more cost-effective?

BY ALI SAHABI

ably less than what an apartment owner would spend on the deductible for his or her earthquake insurance.

Retrofits also add value to a property—much like a new roof or upgraded plumbing.

Tenants appreciate living in structures that have been retrofitted for their safety, giving a property an added edge in a competitive market.

If you own an apartment you suspect may be vulnerable to damage in an earthquake, you should consider an evaluation of your building’s structural safety. Armed with knowledge of the risks you face will help you weigh the risks and options as you make informed decisions about your future.

About Optimum Seismic, Inc.:

For more information about your options, visit optimumseismic.com or call 933-978-7664.

Micro-Targeted — continued from 34 Do you know…

Apart from the high premiums associated with earthquake insurance, the deductible for most policies is around 20% of the cost to replace the building.

A retrofit, on the other hand, is much cheaper—usually only 0.3% of the replacement cost of the building.

That means retrofits cost consider-

Final Thoughts: Don’t Just Target — Connect

The real magic of micro-targeted marketing isn’t just in hitting the right inbox or newsfeed. It’s in making someone feel seen.

When your prospective resident opens an ad and sees a photo of a dog park—just like the one they wish they had for their corgi—you’re not just selling a space. You’re selling belonging.

And in multifamily, that’s the most powerful message of all.

CAREER CENTER

AAOC helps connect multifamily employers and job seekers in Orange & Riverside Counties. The AAOC Multifamily Career Center is designed to help promote industry-specific job openings to current and prospective industry talent.

Employers can post job openings, view resumes, and pre-screen candidates.

Job seekers can search job openings, create alerts, post resumes, and apply online.

The AAOC Multifamily Career Center features:

Relevant, industry-specific job postings that will reach desired audiences

Email notifications directly to employers’ and candidates’ inboxes

Easy to use, web-based interface

Competitive job posting rates for AAOC members and non-members

Passing the Torch… Estate & Legacy Planning Webinar

“Quick

Start Guide”

Date: Thursday, August 21, 2025

Time: 6–8 p.m.

Location: Zoom Webinar

Cost: $55 members

$95 non-members

Fee will apply to 10-week series registration

Join us for an informative and interactive “Quick-Start” to your Estate & Legacy Plan. Learn how to get started on the right path—and save time, money, and stress later.

Legacy Planning Takeaways:

• Clear roadmap for getting started

• Identifying goals and risks

• Understanding the basics

• Planning options

• Common mistakes and how to avoid them

• Tips for organizing, communicating, and simplifying the process

• Editable tools and templates

Then, register for AAOC’s 10-week Legacy Planning Series, presented on Thursday evenings, from September 4–November 6, 2025.

Instructed by:

Tim Gorman Broker, Author, Legacy Coach

Tim Gorman is a licensed Real Estate Broker, published author, instructor, seasoned entrepreneur and CPA (inactive). Tim brings a wealth of knowledge and experience. His first book, Tangled Legacy, debuted as a #1 New Release on Amazon in multiple categories. His newest book, “Building Blocks to a Complete Estate Plan” is a workbook aimed to put the learnings of the class and the book into motion.

Estate & Legacy Planning Workshop Series

is

10: Communicate November 6

“The course—and Tim Gorman—exceeded my expectations by leaps and bounds. From an educational perspective, the series was as valuable as anything I’ve had…first grade- to Ph.D.” — Dr. George Watson, 48-Year AAOC Member

“A must course for aging income property owners that wish to maximally pass on the fruits of their lifetime efforts to their desired heirs with minimum government confiscation!” — Gene Opittek, 48-Year AAOC Member

Tim Gorman Broker, CPA (inactive), Author, Gorman & Associates, Inc.

Ryan W. Young, ESQ. Principal Attorney, OC Trial Group

George Lanza President & Managing Director, M&A Specialist, Plethora Businesses

Kelly Clyde, CFP Founding Partner, South Coast Investment Advisors

Yuval Domb, CPA President & Founder, Clarity Group Financial

Rev. Bill Barman Priest, Community Leader, Roman Catholic Diocese of Orange

Anson Cain, ESQ. Managing Partner, Albrecht & Barney

Nick Lieberman President & Founder, Mortgage Loan Officer, Bona Fide Mortgage

Celine Jatico–Molendyk Owner & CEO, Assured Care & Staffing Services

EPA Mandated Lead Paint Renovation, Repair and Painting Certification

U.S. Environmental Protection Agency rules require that anyone who performs renovations, repairs or painting of pre-1978 homes (including rental units) and buildings must be lead-safe certified. Violators are subject to significant fines.

The Initial EPA Lead Paint Renovation, Repair and Painting (RRP) Certification Class is a oneday (8-hour) training and certification program that meets both federal EPA and State of California requirements for contractors, landlords, property managers and maintenance personnel who are involved in any activity that has the potential to disturb lead-based paint in pre-1978 housing and other buildings.

Date: Thursday, August 14, 2025

Time: 8 a.m. to 5 p.m.

This interactive, comprehensive, hands-on course will cover:

• EPA regulations

• Significant health effects of lead-based paint

• How to properly test for the presence of lead-based paint

• Safe and appropriate work practices:

• Mock-up construction area using components that contain lead-based paint

• Pointers for training non-certified renovation workers

If you or your employees need to get certified, register today! Space is limited.

Location: National Econ Corporation (1899 S. Santa Cruz St., Anaheim)

Cost: $295 members / $375 non-members

refunds after August 1, 2025

ADA Compliance & Reasonable Accommodations in Multifamily Housing

Navigating the Americans with Disabilities Act (ADA) can be as treacherous as a minefield. Sometimes rental housing providers can be in violation of the law and not realize it, leaving themselves open targets to plaintiffs’ attorneys looking for easy monetary settlements over real or alleged ADA violations.

This webinar will examine the areas where rentalhousing providers are most often at risk of being

sued for ADA violations and the steps that can and should be taken to minimize their legal exposure. Topics will Include:

• ADA Property Access Claims

• ADA Website Accessibility Claims

• Reasonable Accommodation Requests

• Pets vs. Service/Support Animal Accommodation Requests

Presenter:

Michael J. Karlin, Esq. The Karlin Law Firm, LLP

Date: Thursday, July 24, 2025

Time: 10 a.m.

Location: Zoom Webinar

Cost: $25 members

$45 non-members

The Benefits of AAOC Membership

Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including:

– Free consultation from our trained membership – Special seminars on topics such as taxes, property

New Members

Smith Brothers Holdings, LLC

Gale Properties

Boman Properties

QXQ LLC

Kitling Mitchell

Montford Properties

Hyder Properties

The Park House Trust

801 Domingo Drive Apt., LLC

Hunt Club—Cascade Management Services

City Gardens

Marterra Properties

New Supplier Members

Spadra Property Company, Inc

Nicholas Dunlap 508 E Chapman Avenue Fullerton, CA 92832

ndunlap@spadra.co

Cosco Fire Protection, Inc.

Jason Gomez 1075 West Lambert Road, Suite D Brea, CA 92821

jasongomez@coscofire.com – http:// www.coscofire.com

Concrete Hazard Solutions Inc

Brian Fischbeck 1005 North Main Street Orange, CA 92867 mirandaf@chsolutions.net

New Apartment Program for California

coleen@isaagent.us

SUPPLIER CORNER

Villa Property Inspections: Trusted Partners in Property Care Since 1998

Founded in 1998 by Tony Escamilla, Villa Property Inspections has become a leader in providing comprehensive property inspection services across Southern California. With over 25 years of experience in the industry, Tony Escamilla, a licensed general contractor since 2000, built the company with a commitment to quality, integrity, and professionalism.

Villa Property Inspections offers a wide range of services specifically tailored to meet the needs of landlords and property managers. As a full-service inspection company, their expertise covers crucial aspects of property maintenance and management. Among the services offered are:

SB-721 Balcony Inspections: As a specialized inspection-only company, Villa Property Inspections provides unbiased evaluations for balcony safety without any pressure to purchase additional construction services. This approach ensures that property owners receive transparent and honest assessments.

Annual Property Maintenance Inspections: Regular inspections help prop -

erty managers stay ahead of potential issues and ensure the ongoing safety and functionality of their properties.

Roof Inspections: The company conducts thorough evaluations of roofing systems to identify any signs of damage, leaks, or wear.

Sewer Line Inspections: Using advanced technology, Villa Property Inspections offers sewer camera inspections to detect blockages, damage, or other problems that could lead to costly repairs.

Mold Inspections: Their mold inspection service helps identify moisture-related issues that could cause structural damage or pose health risks to tenants.

Tenant Dispute Inspections: Villa Property Inspections assists landlords in

SLAB LEAKS? PINHOLE LEAKS?

resolving tenant disputes by offering detailed and objective inspection reports to address concerns fairly.

Move In and Out Inspections: These inspections help property managers document the condition of units before and after tenants occupy them, ensuring that both parties are protected.

Due Diligence Purchase Inspections: For buyers, Villa Property Inspections conducts in-depth inspections of properties before purchase, helping to avoid costly surprises after closing.

Villa Property Inspections takes pride in offering no-nonsense, transparent services that property managers and landlords can trust. By being a dedicated inspection-only company, they avoid high-pressure sales tactics for unnecessary repairs, instead focusing on delivering reliable information.

If you’re looking for a trustworthy partner in maintaining your properties, Villa Property Inspections would love to be part of your management team. Reach them at (800) 465-0153 or visit their website at www.inspectaproperty. com to learn more about their services.

Apartment Association of Orange County’s Supplier Directory

(Please see Supplier Contact Index for contact information)

Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Acoustic Ceiling Removal

BMS CAT of Southern California

S-Team Turn Overs

Access Control Solutions

A.S. Wise, Inc.

ButterflyMX

Gatewise

Rently

Accounting Services

AllView Real Estate

Accounting Software

Entrata

Yardi Systems Inc.

Answering Service

Entrata

Apartment Building Inspection

Automatic Fire Sprinklers

Ideate Design-Build, Inc.

Optimum Seismic, Inc.

Villa Property Inspections LLC

Apartment Market Research Data

ALN Data

Apartment Association of Orange County

Apartment SEO

Yardi Systems Inc.

Apartment Rental Publications & Services apartments.com

Intellirent

Zillow Rentals

Apartment/Student Housing

CBRE Multifamily SoCal–Dan Blackwell & Team

Kairos Investment Management Company

Stream Realty Partners—Pat Swanson

Titanium Restoration Services

Vesync

Appliances Sales, Service & Leasing

ACE Commercial Laundry Equipment, Inc.

All Valley Washer Service Inc

Johnnies Appliances

L and D Appliance Corp.

National Service Company

R&B Wholesale Distributors, Inc.

WASH Multi Family Laundry Systems

Asbestos

ATI Restoration

BluSky Restoration Contractors, LLC

BMS CAT of Southern California

FIRST ONSITE Restoration

Pacific Environmental & Abatement Solutions Inc

Restoration Management Company

Asphalt Sales & Service

Advantage Painting Solutions

Everline Coatings and Services—S Orange Co

Rose Paving LLC

Attorneys

Albrecht & Barney Law Corporation

AWB Law, P.C.

Brennan Law Firm

Duringer Law Group, PLC

Fisher & Phillips

Kimball, Tirey & St. John LLP

Newmeyer & Dillion, LLP

SNR Law Group, PC

SNS Law Group, LLP

Wesierski & Zurek LLP, Lawyers

Balconies & Decks

Deck Diagnostics

DrBalcony

Optimum Seismic, Inc.

South Coast Deck Inspections

WICR Waterproofing & Decking

Bath Restoration or Renovations

Buffalo Maintenance, Inc.

CALbath

FMM Construction

MirrorMate Frames

OC Professional Maintenance Team

OVC Plumbing and Drain

RBCI Inc.

S-Team Turn Overs

TASORO

Titanium Restoration Services

Restoration Services Company

Biohazard

Bio SoCal

Bio-One of Orange

Knight Commercial

Kraken Restoration Inc.

Servpro of Newport Beach

Boiler Systems

H2O Heating Pros, Inc.

Ironwood Plumbing, Inc.

Water Heater Man, Inc.

Building Products

BEHR Paint Company

Cabinets/Refinishing

Buffalo Maintenance, Inc.

Gogo Cabinets

KJ Design Center

MirrorMate Frames

Qwikkit

SM Painting Corp.

S-Team Turn Overs

TASORO

The Door & Window Company

Carpentry

Buffalo Maintenance, Inc.

RBCI Inc.

Carpet Sales & Service

Contract Carpet Corporation

KJ Design Center

R&B Wholesale Distributors, Inc.

Chimney Sweeps

R1 Facility Services

Cleaning/Janitorial Services

Bio SoCal

Bio-One of Orange

Crown Building Services Inc.

Gale Force Property Maintenance Inc.

Molly Maid of Irvine, Saddleback and Temecula Valley

Strategic Sanitation Services

Titanium Restoration Services Company

The Junkluggers of Orange County

Closet Doors

Argos Home Systems Inc

The Door & Window Company

Coin-Operated Laundry Equipment

ACE Commercial Laundry Equipment, Inc.

All Valley Washer Service Inc

National Service Company

WASH Multi Family Laundry Systems

continued from page 53

Collections

Duringer Law Group, PLC

David S. Schonfeld, Attorney at Law

Kimball, Tirey & St. John LLP

Communications

Cox Communications

Concrete Maintenance & Repair

Buffalo Maintenance, Inc.

Everline Coatings and Services—S Orange Co

Mason Reconstruction LLC

Precision Concrete Cutting

Rose Paving LLC

Construction

Alpha Structural Inc.

BELFOR Property Restoration

Buffalo Maintenance, Inc.

CAMP Facility Services

Contract Carpet Corporation

CraftWorks Painters

DrBalcony

ECC Exteriors

EmpireWorks Reconstruction and Painting

FMM Construction

Ideate Design-Build, Inc.

KD Electric Company

OC Professional Maintenance Team

One Call Restoration

Optimum Seismic, Inc.

Prestige Construction and Renovation Services, Inc

RBCI Inc.

Rose Paving LLC

TASORO

Construction Defect Specialist

DrBalcony

Ideate Design-Build, Inc.

Mason Reconstruction LLC

Consulting

Gorman & Associates, Inc.

Intersolutions — Property Management Staffing

Specialists

SNR Law Group, PC

Stream Realty Partners—Pat Swanson

Street Beat Promo

Contract Services

Argos Homes Systems

CAMP Facility Services

Countertops

Buffalo Maintenance, Inc.

KJ Design Center

TASORO

Deck Coatings, Magnesite Repairs, Waterproofing

Advantage Painting Solutions

Crank Waterproofing

DrBalcony

ECC Exteriors

Precision Roofing & Waterproofing Inc.

Premier Commercial Painting South, Inc.

South Coast Deck Inspections

WICR Waterproofing & Decking

Digital Management Services

CHOOVIO Inc

Doors

Bear Windows Inc.

Newman Windows and Doors

The Door & Window Company

Drain Cleaning

California Rooter & Plumbing

LA Hydro-Jet & Rooter Service, Inc.

OVC Plumbing and Drain

Zoom Drain North Orange County

Draperies/Blinds/Window Coverings

Apex Window Décor

R&B Wholesale Distributors, Inc.

Drug & Alcohol Testing

Resident IQ

Dryer Vent & Duct Cleaning

Crown Building Services Inc.

R1 Facility Services

Electric Vehicle Products & Services

Chargie

Gerhard Electric

JuiceNet

KD Electric Company

REVS (Refuel Electric Vehicle Solutions)

S.E. Electrical Service Inc.

Electrical/Lighting

Advantage Painting Solutions

Electric Medics

FMM Construction

Gerhard Electric

Green Zuru

JuiceNet

KD Electric Company

S.E. Electrical Service Inc.

Service 1st

Energy Management

Armada Power

CHOOVIO Inc

ESA Multifamily Energy Savings Program

JuiceNet

Pearlx

Rently

Synergy Companies

Yardi Systems Inc.

Environmental Consulting & Training

American Environmental Specialists, Inc.

Bio SoCal

Bio-One of Orange

Knight Commercial

Pacific Environmental & Abatement Solutions Inc

Restoration Management Company

Strategic Sanitation Services

Environmental Services

ATI Restoration

BluSky Restoration Contractors, LLC

Knight Commercial

Escrow

Genesis Bank

Estate/Financial Planning

Kimball, Tirey & St. John LLP

SNR Law Group, PC

Fencing & Gates

Buffalo Maintenance, Inc.

Premier Commercial Painting South, Inc.

Financial Planning

Kairos Investment Management Company

Fire Safety

Automatic Fire Sprinklers

Black Bird Fire Protection, Inc.

Bob Peters Fire Protection

Fire & Flood Restoration

ATI Restoration

BluSky Restoration Contractors, LLC

BMS CAT of Southern California

Bob Peters Fire Protection

FMM Construction

Kraken Restoration Inc.

PRC Restoration

Restoration Management Company

Service First Restoration Inc

Servpro of Newport Beach

Titanium Restoration Services

Flooring

Contract Carpet Corporation

Floor Coverings International

KJ Design Center

Real Floors

Redi Carpet

TASORO

Urban Surfaces

Furniture/Furniture Rental

AFR Furniture Rental

CORT Furniture Rental

Garage Doors

Newman Windows and Doors

General Contractor

Alpha Structural Inc.

Angelo Termite and Construction

BELFOR Property Restoration

Buffalo Maintenance, Inc.

Deck Diagnostics

EmpireWorks Reconstruction and Painting

FIRST ONSITE Restoration

Ideate Design-Build, Inc.

Knight Commercial

Mason Reconstruction LLC

Monument Roofing

OC Professional Maintenance Team

PRC Restoration

RBCI Inc.

SM Painting Corp.

Service First Restoration Inc

Graphics

Street Beat Promo

Handyman

Buffalo Maintenance, Inc.

OC Professional Maintenance Team

SM Painting Corp.

Heating & Air Conditioning

R&B Wholesale Distributors, Inc.

Insurance

Arroyo Insurance Services, Inc

AssuredPartners

Deans & Homer, Renter’s Insurance

Dick Wardlow Insurance Brokers

Entrata

Farmer’s Insurance — Theresa Simes Agency

Homewell Insurance Services Inc

ISU — The Olson Duncan Agency

Navion Insurance Associates, Inc

NFP Property & Casualty

Prendiville Insurance Agency

TheGuarantors

Internet Services

Apartment SEO

apartments.com

Cityside Fiber

Cox Communications

Google Fiber Inspections

Automatic Fire Sprinklers

Bob Peters Fire Protection

Deck Diagnostics

DrBalcony

One Call Restoration

One Structural — Balcony1 • Retrofit1

Optimum Seismic, Inc.

R1 Facility Services

South Coast Deck Inspections

Villa Property Inspections LLC

Interior Design

BEHR Paint Company

Contract Carpet Corporation

MirrorMate Frames

Investments

American 1031

CFG Investments, Inc.

Kairos Investment Management Company

Kay Properties & Investments Company

LordCap Green

Janitorial

Strategic Sanitation Services

Junk Removal & Hauling

Gale Force Property Maintenance Inc.

Kraken Restoration Inc.

The Junkluggers of Orange County

Kitchen Renovations

Buffalo Maintenance, Inc.

CALbath

MirrorMate Frames

OC Professional Maintenance Team

Landscape

Amerigreen Landscape

Laundry Equipment & Services

ACE Commercial Laundry Equipment, Inc.

All Valley Washer Service Inc.

Johnnies Appliances

National Service Company

WASH Multi Family Laundry Systems

Leak Detection

CHOOVIO Inc

California Rooter & Plumbing

OVC Plumbing and Drain

Roto Rooter Service Company

SAYA Life

Lending Institutions

CBRE Multifamily SoCal–Dan Blackwell & Team

Chase Commercial/Multifamily Lending–Scott Schweer

Citizens Business Bank

Genesis Bank

Shanon Ohmann Real Estate Group

Mailboxes

Orange County Mailboxes

Maintenance, Repairs, Products

Bar-B-Clean

BEHR Paint Company

BG Multifamily

Buffalo Maintenance, Inc.

Contract Carpet Corporation

CraftWorks Painters

Gatewise

Ingersoll Rand

KD Electric Company

MirrorMate Frames

OC Professional Maintenance Team

Pacific Environmental & Abatement Solutions Inc

Service 1st

SM Painting Corp.

WICR Waterproofing & Decking

Marketing apartments.com

Intellirent

Street Beat Promo

Zillow Rentals

Zumper

Supplier Directory

continued from page 55

Mold Remediation

American Environmental Specialists, Inc.

ATI Restoration

BELFOR Property Restoration

Bio-One of Orange

BluSky Restoration Contractors, LLC

BMS CAT of Southern California

FIRST ONSITE Restoration

Kraken Restoration Inc.

One Call Restoration

Pacific Environmental & Abatement Solutions Inc

PRC Restoration

Roto Rooter Service Company

Service First Restoration Inc

Servpro of Newport Beach

Multi-Family Advisory Services

ESA Multifamily Energy Savings Program

Gorman & Associates, Inc.

SNR Law Group, PC

Odor Removal

Bio SoCal

FIRST ONSITE Restoration

Servpro of Newport Beach

Strategic Sanitation Services

Outdoor Furniture & Refinishing

Patio Guys

Paint Sales & Service

Advantage Painting Solutions

BEHR Paint Company

CraftWorks Painters

Dunn-Edwards Corporation

ECC Exteriors

EmpireWorks Reconstruction and Painting

OC Professional Maintenance Team

Premier Commercial Painting South, Inc.

SM Painting Corp.

S-Team Turn Overs

Parking

Dedicated Transportation Services

Reliant Parking Solutions, LLC

Patrol Services

California Safety Agency

Pest Control

Lloyd Pest Control

Pipe Restoration

Roto Rooter Service Company

Plumbing, Contractors & Supplies

California Rooter & Plumbing

EZ Drain & Plumbing

Ironwood Plumbing, Inc.

Mason Reconstruction LLC

OVC Plumbing and Drain

Roto Rooter Service Company

Service 1st

Zoom Drain North Orange County

Pipe Restoration

Roto Rooter Service Company

Pool & Spa Service & Repair

Pacific Coast Commercial Pool Service

Service 1st

Power/Pressure Washing

CraftWorks Painters

Crown Building Services Inc.

Gale Force Property Maintenance Inc.

Everline Coatings and Services—S Orange Co

R1 Facility Services

Private Investigations

FPK Security

Private Security

FPK Security

Products

Street Beat Promo

TheGuarantors

Property Management

AllView Real Estate

API Property Management

CFG Investments, Inc.

CHOOVIO Inc

Fairgrove Property Management

Intersolutions — Property Management Staffing

Specialists

LoCali Management Group

Orange County Property Management

Satellite Management Company

Property Management Software

Entrata

Reliant Parking Solutions, LLC

Resident IQ

Snappt Inc.

Yardi Systems Inc.

Property Management Staffing & Training

BG Multifamily

Intersolutions — Property Management Staffing

Specialists

JWilliams Staffing, Inc.

Multi Team Staffing

The Liberty Group

Rain Gutters

Argos Homes Systems

Gale Force Property Maintenance Inc.

R1 Facility Services

Real Estate/Investments

AllView Real Estate

CBRE Multifamily SoCal–Dan Blackwell & Team

Gorman & Associates, Inc.

Investing in The OC

Kairos Investment Management Company

Kay Properties & Investments Company

Shanon Ohmann Real Estate Group

SNS Law Group, LLP

Stream Realty Partners—Pat Swanson

Real Estate Broker

AllView Real Estate

CBRE Multifamily SoCal–Dan Blackwell & Team

Gorman & Associates, Inc.

Investing in The OC

Shanon Ohmann Real Estate Group

SNR Law Group, PC

Reconstruction

BEHR Paint Company

BELFOR Property Restoration

EmpireWorks Reconstruction and Painting

Ideate Design-Build, Inc.

Knight Commercial

One Call Restoration

RBCI Inc.

S-Team Turn Overs

Service First Restoration Inc

WICR Waterproofing & Decking

Rent Payment System

Resident IQ

Resident Screening

AllView Real Estate

Intellirent

Resident IQ

Snappt Inc.

Yardi Systems Inc.

Resident Services

Entrata

Remote Ally

Roofing

BluSky Restoration Contractors, LLC

CAMP Facility Services

Crank Waterproofing

ECC Exteriors

FMM Construction

Guardian Roofs by Sudduth Construction Inc.

Knight Commercial

Monument Roofing

Precision Roofing & Waterproofing Inc.

Royal Roofing

Vision Roof Services

Security Services/Patrol Services

California Safety Agency

FPK Security

Gatewise

Snappt Inc.

USGI — Upland Group

Seismic Retrofitting & Engineering

Alpha Structural Inc.

One Structural — Balcony1 • Retrofit1 • ADU1

Optimum Seismic, Inc.

Service and Leasing

Shanon Ohmann Real Estate Group

Snappt Inc.

TheGuarantors

Signage

Street Beat Promo

Solar Thermal

Pearlx

Staffing Service

BG Multifamily

Intersolutions — Property Management Staffing Specialists

JWilliams Staffing, Inc.

Multi Team Staffing

The Liberty Group

Surface Restoration

CraftWorks Painters

Sustainability/Green Energy

California Energy-Smart Homes

ESA Multifamily Energy Savings Program

Energy Code Ace

Optima

Pearlx

The Junkluggers of Orange County

Tax Planning

Albrecht & Barney Law Corporation

Telecommunications

Cityside Fiber

Cox Communications

Towing

Alberto's Towing

Dedicated Transportation Services

TO’ and MO’ Towing

Training

Intersolutions — Property Management Staffing Specialists

Trash Service/Recycling

Strategic Sanitation Services

The Junkluggers of Orange County

Valet Living

Utilities & Sub Metering

CHOOVIO Inc

ESA Multifamily Energy Savings Program

Google Fiber

Livable

Resident IQ

SAYA Life

Southern California Edison-Multi Family Program

Video Commercials

Intersolutions — Property Management Staffing Specialists

Video Surveillance

A.S. Wise, Inc.

Remote Ally

Gatewise

Water Heaters

California Rooter & Plumbing

H2O Heating Pros, Inc.

OVC Plumbing and Drain

Roto Rooter Service Company

Water Heater Man, Inc.

Water Heaters Only, Inc.

Waterproofing

Advantage Painting Solutions

Crank Waterproofing

ECC Exteriors

Mason Reconstruction LLC

Premier Commercial Painting South, Inc.

Precision Roofing & Waterproofing Inc.

S M Painting Corp.

South Coast Deck Inspections

WICR Waterproofing & Decking

Water Removal

ATI Restoration

BMS CAT of Southern California

FIRST ONSITE Restoration

Kraken Restoration Inc.

One Call Restoration

PRC Restoration

Restoration Management Company

Windows & Doors

Bear Windows Inc.

Crown Building Services Inc.

Gale Force Property Maintenance Inc.

Newman Windows and Doors

The Door & Window Company

A.S. Wise, Inc.

Apartment Association of Orange County’s Supplier Contact Index

(Please see AAOC’s Supplier Directory for Listings of Services)

All Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Jean Sabga jsabga@aswise.net 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 info@aswise.net — http://aswise.net

ACE Commercial Laundry Equipment, Inc.

Multi-Housing Division 14404 Hoover Street Westminster, CA 92683-5319 (714) 897-4342 acelaundry@gmail.com — http://www.acelaundry.com

See the Advertisers Index on Page 72 for the location of our ad.

AFR Furniture Rental

John Spivey 3330 Garfield Avenue Commerce, CA 90040 (323) 400-7508 jspivey@rentfurniture.com — http://www.rentfurniture.com

ALN Apartment Data

Dianna Moreau

dianna@alndata.com

2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553

sales@alndata.com — http://www.alndata.com

API Property Management

Ana Lamb 18022 Cowan #290 Irvine, CA 92614-6806 (714) 505-5200 admin@apipropertymanagement.com http://apipropertymanagement.com

ATI Restoration

Edwina Garcia edwina.garcia@atirestoration.com 3360 E. La Palma Avenue Anaheim, CA 92806 (714) 412-0828

edwina.garcia@atirestoration.com http://www.atirestoration.com

AWB Law, P.C. Anthony Burton anthony@awblawpc.com 2040 Main Street Suite 500 Irvine, CA 92614 (949) 244-4207 admin@awblawpc.com

Advantage Painting Solutions

Steve Wiens 14734 Yorba Court Chino, CA 91710 (951) 840-8548

steve@advantagepaintingsolutions.com

Alberto’s Towing

Alberto Castellanos albert@albertostowing.com 593 North Batavia Street Orange, CA 92868-1218 (714) 616-0290 dispatch@albertostowing.com

Albrecht & Barney Law Corporation

Anson Cain atc@albrechtbarney.com 1 Park Plaza, Suite 900 Irvine, CA 92614-5910 (949) 263-1040 mar@albrechtbarney.com — https://albrechtbarney.com/ All Valley Washer Service Inc

John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — http://www.allvalleywasher.com

AllView Real Estate

Daniel Gutierrez dgutierrez@allviewrealestate.com 1501 Westcliff Drive Suite 270 Newport Beach, CA 92660 (949) 400-4275 info@allviewrealestate.com — https://allviewrealestate.com/

Alpha Structural Inc

Franchesca Hernandez 8334 Foothill Boulevard Los Angeles, CA 91040 (323) 943-5675 franchesca@alphastructural.com — https://www.alphastructural.com/ American 1031

Adam Bryan adam@american1031.net

10111 Petit Avenue North Hills, CA 91343 (310) 903-6757 adam@american1031.net — http://www.american1031.net

American Environmental Specialists, Inc.

James F McClung Jr. jim@aeshb.com P.O. Box 3744 Huntington Beach, CA 92605 (714) 379-3333 admin@aeshb.com — http://www.aeshb.com

See the Advertisers Index on Page 72 for the location of our ad.

Amerigreen Landscape

Tammie Hourigan 1913 17th Street Suite 209 Santa Ana, CA 92705 (657) 487-4109

tammie@amerigreenls.com

Apartment Association of Orange County

David Cordero cordero@aaoc.com 1601 East Orangewood Avenue Suite 125 Anaheim, CA 92805 (714) 245-9500 http://www.aaoc.com

Apartment SEO

Ronn Ruiz

111 West Ocean Blvd, Suite 1040 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — http://www.apartmentseo.com

Apartments.com

Adriana Mamola amamola@costar.com 3161 Michelson Dr #1675 Irvine, CA 92612 (951) 522-3001 slkelly@costar.com — http://www.apartments.com

Apex Window Decor

Deepa Gorajia 1132 E. Katella Ave Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com

See the Advertisers Index on Page 72 for the location of our ad.

Argos Home Systems Inc

James Van Dyke 11542 Knott St Ste B5 Garden Grove, CA 92841 (714) 894-9534 argosjvandyke@hughes.net

See the Advertisers Index on Page 72 for the location of our ad.

Arroyo Insurance Services, Inc

Seamus McDonald

5000 East Spring Street #570 Long Beach, CA 90815 (310) 245-1925 seamusm@arroyoins.com — http://arroyosouthbay.com

AssuredPartners

Kate Shoemaker 2913 S Pullman Street Santa Ana, CA 92705 (949) 417-4047 kate.shoemaker@assuredpartners.com

Automatic Fire Sprinklers

Chris Delany 7272 Mars Drive Huntington Beach, CA 92647 (714) 841-2066 afs@afsfire.com

BEHR Paint Company

Lori Flores 20610 Via Azul Santa Ana, CA 92705-5044 (909) 248-5132 loriflores@behr.com — http://www.behr.com

BELFOR Property Restoration

Susan Nellor

susan.nellor@us.belfor.com 2920 East White Star Avenue Anaheim, CA 92806 (714) 632-7685 Dannielle.Boase@us.belfor.com

BG Multifamily

Shannon Valentino

5850 Granite Parkway Plano, TX 75024 (714) 654-9498 svalentino@bgsf.com — http://www.bgmultifamily.com

Supplier Contact Index — continued on page 60

Supplier Contact Index — continued from page 58

BMS CAT of Southern California

Timothy Keller

tim@drymaster.com

26021 Pala Dr #150

Mission Viejo, CA 92691 (949) 422-8708

tkeller@bmsmanagement.com — http://bmscat.com

Bar-B-Clean

Bryan Weinstein

24655 Las Patranas

Yorba Linda, CA 92887 (818) 470-6350

bryan@bar-b-clean.com — http://www.bar-b-clean.com

Bear Windows Inc.

George Torres

george@bearwindows.com 2501 Strozier Avenue

South El Monte, CA 91733 (888) 470-2645

george@bearwindows.com — http://www.bearwindows.com

Bio SoCal

Alan Cohen

Alan@BioSoCal.com

4607 Lakeview Canyon Road, Ste 498 Westlake Village, CA 91361 (818) 839-9000

Info@BioSoCal.com — https://biosocal.com/

Bio-One of Orange

Cory Flores

1439 West Chapman Avenue #159 Orange, CA 92868 (949) 306-1733

Cory@Biooneorange.com — http://www.biooneorange.com

Black Bird Fire Protection, Inc.

Richard Eyssallene

richarde@blackbirdfire.com 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095

info@blackbirdfire.com — https://blackbirdfire.com/ BluSky Restoration Contractors, LLC

Alicia O’Malley

alicia.omalley@goblusky.com 1183 Warner Ave Tustin, CA 92780 (657) 575-0388

Stefanie.koslosky@goblusky.com — http://www.goblusky.com

Bob Peters Fire Protection, Inc.

Laurie Vandebrake 3397 East 19th Street Signal Hill, CA 90755 (562) 424-8486

LaurieV@bobpetersfire.com

Brennan Law Firm

Michael Brennan mike@mbrennanlaw.com

67 Live Oak Avenue Suite 105 Arcadia, CA 91006 (626) 294-0500

cynthia@mbrennanlaw.com — http://www.mbrennanlaw.com

See the Advertisers Index on Page 72 for the location of our ad. Buffalo Maintenance, Inc.

Frank Alvarez

frankie@contactbuffalo.com 6861 Stanton Avenue #G Buena Park, CA 90621 (714) 956-8371 bills@contactbuffalo.com — http://www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad. ButterflyMX

John Somarriba 44 West 28th Street 4th floor New York, NY 10001 (800) 398-4416 marketing@butterflymx.com — https://butterflymx.com/

CALbath

Carly Camacho

ccamacho@calbath.com

1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779

commercial@calbath.com — https://www.calbathcommercial.com

CAMP Facility Services

Amber Hassell ahassell@campfs.com

15139 South Post Oak Rd. Houston, TX 77053 (713) 413-2267

marketing@campfs.com — http://www.campfs.com

CBRE Multifamily SoCal—Dan Blackwell & Team

Christina Tang 18575 Jamboree Rd, Suite 600 Newport Beach, CA 92612 christina.tang@cbre.com — http://www.cbre.com/invocmultifamily

See the Advertisers Index on Page 72 for the location of our ad.

CFG Investments, Inc.

Stephen Meyer 17220 Newhope Street Fountain Valley, CA 92708 (714) 557-1430

steve@cfginvestments.com — http://www.cfginvestments.com

See the Advertisers Index on Page 72 for the location of our ad.

CHOOVIO Inc

Farhad Arvin sales@choovio.com 23191 La Cadena Drive Suite 102 Laguna Hills, CA 92653 (949) 506-5600

sales@choovio.com

CORT Furniture Rental

Carleen Martin 8484 Wilshire Boulevard Suite A Beverly Hills, CA 90211-3227 (949) 852-0711

Carleen.Martin@cort.com — http://www.cort.com

California Rooter & Plumbing, Inc.

Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

calrooter@yahoo.com — http://www.calrooter.com

See the Advertisers Index on Page 72 for the location of our ad.

California Safety Agency

Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — http://www.csapatrol.com

Chargie

Robyn Chu 3947 Landmark Street Culver City, CA 90232 (424) 231-3591 robyn.chu@chargie.com

Chase Commercial/Multifamily Lending–Scott Schweer

Scott Schweer

3 Park Plaza, Suite 1000 Irvine, CA 92614 (949) 833-4074

scott.schweer@chase.com

See the Advertisers Index on Page 72 for the location of our ad.

Citizens Business Bank

Michael Duran

2650 E Imperial Hwy Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — http://www.cbbank.com

Cityside Fiber

Mike Gourzis

100 Spectrum Center Drive Suite 500 Irvine, CA 92618 (833) 318-4646 mike.gourzis@citysidefiber.com — http://citysidefiber.com

Contract Carpet Corporation

Mark Lacey

850 Enterprise Way Fullerton, CA 92831 (714) 888-3250 mlacey@contractcarpetcorp.com https://www.contractcarpetcorp.com/

Cox

Samya Nelson 27121 Towne Centre Dr #125 Foothill Ranch, CA 92610 samya.nelson@cox.com — http://cox.com

CraftWorks Painters

Chakong Xiong 1462 East 33rd Street Signal Hill, CA 90755 (714) 928-2920 chakongx@craftworkspainters.com http://www.craftworkspainters.com

Crank Waterproofing

Rocky Glover 134 Commercial Way Costa Mesa, CA 92627 (949) 374-2628 info@crankdeckandroof.com

Crown Building Services Inc.

Jason Maslach 548 Malloy Ct. Corona, CA 92878 (714) 694-1007 jason@crownservicesinc.com — http://www.crownservicesinc.com

Deans & Homer, Renter’s Insurance

Debbie Halverson 24261 La Hermosa Avenue Laguna Niguel, CA 92677 (949) 231-8495 debbieh@deanshomer.com — http://www.insureyourstuff.com

Deck Diagnostics

Ronald White 17341 Irvine Boulevard Suite 200 Tustin, CA 92780 (714) 502-9029 hdc.canfixit@gmail.com — https://deckdiagnostics.com/ See the Advertisers Index on Page 72 for the location of our ad.

Dedicated Transportation Services

Richard Rodrigues 13700 Harbor Blvd., #B Garden Grove, CA 92843 (714) 530-8697 richthetowguy@yahoo.com http://www.dedicatedtransportationservices.com

Dick Wardlow Insurance Brokers

Matt Wardlow 5898 Condor Drive Ste 200-A Moorpark, CA 93021-2603 (805) 553-0505 mattw@wardlowinsurance.com http://www.wardlowinsurance.com

DrBalcony Omidreza Ghanadiof omid@eeeadvisor.com 2500 Red Hill Avenue Suite 200 Santa Ana, CA 92780 (805) 334-0037 info@eeeadvisor.com — https://www.eeeadvisor.com/

Supplier Contact Index — continued on page 62

Dunn-Edwards Corporation

Jessica Seitz

1575 North Placentia Avenue Placentia, CA 92870-2333 (562) 760-9969

Jessica.Seitz@dunnedwards.com

Duringer Law Group, PLC

Stephen C. Duringer, Esq.

8141 E. Kaiser Blvd. Ste. 300 Anaheim Hills, CA 92808-2241 (714) 279-1100

sduringer@duringerlaw.com — http://www.duringerlaw.com/ ECC Exteriors

Andrea Lyle

23032 Mill Creek Drive, Suite 150 Laguna Hills, CA 92653-1214 (888) 300-6786

andrea@ecc-exteriors.com — http://www.ecc-exteriors.com

ESA Multifamily Energy Savings Program

Brooke Mastenbaum

bmastenbaum@trccompanies.com 4393 Viewridge Ave Ste A San Diego, CA 92123 (866) 211-3335 southernmfes@rhainc.com

EZ Drain & Plumbing

Stacie Fluhrer

6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699

ezdrainandplumbing@gmail.com

Electric Medics

Mike Parks

28052 Camino Capistrano 105 Mission Viejo, CA 92677 (949) 462-9200 electricmedics@gmail.com

See the Advertisers Index on Page 72 for the location of our ad. EmpireWorks Reconstruction and Painting Chet Oshiro

coshiro@empireworks.com 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empirepainting.com — http://www.empireworks.com Energy Code Ace Zee Hussein 6042 Irwindale Avenue Irwindale, CA 91702 (714) 232-5851 zalmie.hussein@noresco.com

Entrata

Kristin Teale

kteale@entrata.com 4205 Chapel Ridge Road Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com — http://www.entrata.com

Everline Coatings and Services—S Orange Co

Srinivas Hanumansetty 2076 South Grand Avenue

Santa Ana, CA 92705-5250 (949) 216-8368

srinivas@everlinecoatings.com https://everlinecoatings.com/us/southern-orange-county/ Fairgrove Property Management

Marco Vartanian mvartanian@fairgrovepm.com 2355 Main Street Suite 120 Irvine, CA 92614-6260 (714) 541-0288 info@fairgrovepm.com — https://fairgrovepm.com/

Farmers Insurance—Theresa Simes Agency

Theresa Simes

17165 Newhope St., Suite F Fountain Valley, CA 92708 (714) 966-3000

tsimes@farmersagent.com

http://www.farmersagent.com/tsimes

See the Advertisers Index on Page 72 for the location of our ad.

FIRST ONSITE Restoration

Lisa McCollough 1275 North Grove Street Anaheim, CA 92806 (714) 978-6400

lisa.mccollough@firstonsite.com — https://firstonsite.com/

Fisher & Phillips

Christine Baran

2050 Main Street, Suite 1000 Irvine, CA 92614 (949) 851-2424

cbaran@fisherphillips.com

Floor Coverings International

Randy Thomas randy.thomas@fcifloors.com

3501 W. Moore Avenue, Suite G Santa Ana, CA 92704 (714) 500-8648

om.thomasr@floorcoveringsinternational.com

FMM Construction

Annie Bing

525 Florida Avenue Southwest Denham Springs, LA 70726 (714) 925-0598

annie.bing@fmmla.com — https://fmmla.com/

FPK Security, Inc

Mike Post P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 mikep@fpksecurity.com — http://www.fpksecurity.com

Gale Force Property Maintenance Inc.

Marisa Thompson 31915 Rancho California Rd Ste. 200-401 Temecula, CA 92591 (951) 225-5019 marisa@galeforcepm.com

Gatewise

Joseph Knaack 2900 Weslayan Street Houston, TX 77027 (714) 277-2586

joseph@gatewise.com — https://gatewise.com/ Genesis Bank

Jamie Hauer 4675 MacArthur Ct Suite 1600 Newport Beach, CA 92660 (949) 273-1275 gbmarketing@mygenesisbank.com — https://mygenesisbank.com/

Gerhard Electric

Mark Gerhard

mark@gerhardelectric.com 22961 La Cadena Drive Laguna Hills, CA 92653 (949) 951-0490 service@gerhardelectric.com — http://www.gerhardelectric.com

Gogo Cabinets

Warren Chong 1728 Tyler Avenue South El Monte, CA 91733-3430 (626) 328-6071 w.chong@gogocabinet.com — https://gogocabinet.com/

Google Fiber

Sarah Dunn 19510 Jamboree Road Google Building FAIR Irvine, CA 92612 (949) 800-1346 Sarahdunn@google.com

Gorman & Associates, Inc

Timothy Gorman

272 South Poplar Avenue Unit 101 Brea, CA 92821-5587 (714) 255-9998 tim@wrgorman.com

See the Advertisers Index on Page 72 for the location of our ad.

Green Zuru

Michael Juker 9650 Telstar Ave. Unit - A El Monte, CA 91731 (323) 746-3730 michael@greenzuru.com

Guardian Roofs By Suddith Construction Inc

Helen Tredo helenguardianroofs@gmail.com 1010 N. Batavia St, Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com http://www.guardianroofs.com

See the Advertisers Index on Page 72 for the location of our ad.

H2O Heating Pros, Inc.

Tim Caufield timcaufield@h2oheatingpros.com P.O. Box 91 Menifee, CA 92586 (951) 405-0015 email@h2oheatingpros.com — http://www.h2oheatingpros.com

See the Advertisers Index on Page 72 for the location of our ad. Homewell Insurance Services Inc

Ryan Brewart 4150 Concours Street 260 Ontario, CA 91764-5913 (909) 509-8103 ryan@homewellins.com

See the Advertisers Index on Page 72 for the location of our ad. ISU-The Olson Duncan Agency

Jim Kinmartin 17875 Von Karman Avenue ste 150 Irvine, CA 92614-6200 (424) 757-5024 jim@olsonduncan.com — http://www.olsonduncan.com

Ideate Design-Build, Inc.

Sarah Hall 1930 Watson Way, Suite E Vista, CA 92081 (760) 448-0788 sarah@ideatedesignbuild.com https://www.ideatedesignbuild.com/ Intellirent

Cassandra Joachim cjoachim@myintellirent.com 632 Commercial Street 5th Floor San Francisco, CA 94111 (844) 755-4059 info@myintellirent.com https://myintellirent.com/aaoc-member-tenant-screening InterSolutions—Property Management Staffing Specialists

InvestingInTheOC@gmail.com — http://investingintheoc.com Supplier Contact Index — continued from page 60 Supplier

Shaye Anders sanders@intersolutions.com 17762 Manchester Avenue Irvine, CA 92614-6649 (858) 367-5998 mbenton@intersolutions.com — http://www.npmstaffing.com

Investing In The OC

Mercedes Shaffer

1200 Newport Center Drive

Newport Beach, CA 92660 (714) 330-9999

With the new Livable Pro, Housing Providers of any size can bill back Residents for master-billed utilities and amenities.

WATER/SEWER PEST CONTROL

LANDSCAPING TRASH

The FIRST DIY solution to recover masterbilled utilities, Livable’s new Pro platform lets Housing Providers and Property Managers divide utility bills using occupancy, square footage or by unit. Don’t worry - we still offer Billing Automation for larger management companies!

 Billing transparency

 Manager & Resident portals

 Free setup

 No unit minimums HIGHLIGHTS:

Supplier Contact Index — continued from page 62

Ironwood Plumbing, Inc.

Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575

carl@ironwoodplumbing.com — http://www.ironwoodplumbing.com

JWilliams Staffing, Inc.

JoAnne Williams 18022 Cowan Dr. Suite 105 Irvine, CA 92614 (949) 250-1923

JoAnne@JWilliamsstaffing.com — http://www.jwilliamsstaffing.com

Johnnies Appliances

Tommy Martinez 12018 Paramount Blvd Downey, CA 90242 (562) 861-3819

tommy.martinez@johnniesappliances.com http://www.johnniesappliances.com

See the Advertisers Index on Page 72 for the location of our ad.

JuiceNet

David Stumbaugh 419 Main Street, #348 Huntington Beach, CA 92648-8100 (657) 616-2136

david@juicenet.ai — https://juicenet.ai/

KD Electric Company

Derrick Laughlin derrick@kdelectric.com 17071 E. Imperial Hwy Ste A6 Yorba Linda, CA 92886 (714) 223-2700 contact@kdelectric.com — http://www.kdelectric.com

KJ Design Center

Chris Yi PO Box 369 Walnut, CA 91788 (909) 455-0180 accounting@kjdesigncenter.com

Kairos Investment Management Company

Jon Needell

jneedell@KIMC.com 18101 Von Karman Avenue Suite 1100 Irvine, CA 92612 (949) 709-8888

investorreporting@KIMC.com — https://kimc.com/ Kay Properties & Investments Company

Dwight Kay info@kpi1031.com 2958 Columbia Street Torrance, CA 90503-3806 (855) 899-4597

kana.yu@kpi1031.com — http://www.kpi1031.com

See the Advertisers Index on Page 72 for the location of our ad.

Kimball, Tirey & St. John LLP

Michael Chen 2040 Main St, Suite 500 Irvine, CA 92614 (949) 476-5585

Michael.Chen@kts-law.com — http://www.kts-law.com

Knight Commercial

Amit Gandhi 3415 Hawthorne Drive Corona, CA 92881 (323) 212-1307

a.gandhi@knightcommercial.com http://www.knightcommercial.com

EZ Drain & Plumbing

Kraken Restoration Inc.

Todd Gelatka P.O. Box 80958

Rancho Santa Margarita, CA 92688 (949) 570-2424

4Krakenrestoration@gmail.com

L and D Appliance Corp

Henry Hsu

henryh@lndappl.com 11969 Telegraph Rd

Santa Fe Springs, CA 90670 (562) 946-1105

edison@lndappl.com — http://lndappl.com

LA Hydro-Jet & Rooter Service, Inc.

Teresa Inzunza 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426

TInzunza@lahydrojet.com

Livable

Daniel Sharabi daniel@livable.com PO Box 42 Los Gatos, CA 95031 (877) 789-6027 finance@livable.com — http://www.livable.com/aaoc

See the Advertisers Index on Page 72 for the location of our ad.

Lloyd Pest Control

David Hinrichs 1331 Morena Blvd. #300 San Diego, CA 92110 (619) 843-6369 david.hinrichs@lloydpest.com

LoCali Management Group

Nathan Poth 2808 E Katella Ave #104 Orange, CA 92867 (714) 747-9074 nathan@livinglocali.com — http://www.livinglocali.com

Mason Reconstruction LLC

Joshua Mason

26895 Aliso Creek Road #B-25 Aliso Viejo, CA 92656 (714) 206-8392

josh@masonrecon.com

MirrorMate Frames

Dustin Murphy 9317 Monroe Road Suite A Charlotte, NC 28270 (704) 390-7374

dustin@mirrormate.com

Molly Maid of Irvine and Saddleback, and Temecula Valley

Scott Sims

20984 Bake Parkway #102 Lake Forest, CA 92630 (949) 367-8000 x 2

scott.sims@mollymaid.com http://www.mollymaid.com/irvine-saddleback-valley/ Monument Roofing

Aaron Martin

aaron@monumentroofing.us

625 W. Katella Ave #29 Orange, CA 92867 (714) 538-3330

debbie@monumentroofing.us — http://www.mccarthyroofing.com

See the Advertisers Index on Page 72 for the location of our ad.

Multi Team Staffing

Teresa Manzano Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 213-8841

teresa@multiteam.net — http://www.multiteamservices.com

NFP Property & Casualty

Eric R Marrs 1551 North Tustin Avenue, Suite 500 Santa Ana, CA 92705-8634 (714) 617-2446

eric.r.marrs@nfp.com — http://www.nfp.com

National Service Company

Anel Burgin 845 N Commerce St Orange, CA 92867 (714) 633-1811

ab_national@yahoo.com — http://apartmentlaundry.com

See the Advertisers Index on Page 72 for the location of our ad. Navion Insurance Associates, Inc

Shawntae Stewart 23001 La Palma Avenue Ste 120 Yorba Linda, CA 92887 (714) 202-4711

sstewart@navionins.com — http://www.navionins.com

Newman Windows and Doors

Ruthie Vaughn 6110 Yarrow Drive Carlsbad, CA 92011 (760) 438-8080

ruthiev@newmanwindows.com https://www.newmanwindows.com

Newmeyer & Dillion, LLP

Rondi J Walsh

895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000

Rondi.Walsh@ndlf.com — http://www.newmeyeranddillion.com

OC Professional Maintenance Team

Jennifer Barragan 1442 East Lincoln Avenue Orange, CA 92865-1934 (714) 583-8633

jennifer@ocproteam.com — http://www.ocproteam.com

See the Advertisers Index on Page 72 for the location of our ad.

OVC Plumbing and Drain

Matthew Johnston 17165 Von Karman Ave, Suite 106 Irvine, CA 92614 (949) 775-4682

matt@ovcbuild.com — http://callovc.com

One Call Restoration

Anthony Nocera

tnocera@ymail.com 1240 S Wright Street Santa Ana, CA 92705 (562) 824-1234

tony@onecallsm.com https://www.servicemasterrestore.com/servicemaster-by-one-callrestoration/

One Structural—Balcony1 • Retrofit1 • ADU1

Helen Fower

19326 Ventura Boulevard Suite 201 Los Angeles, CA 91356 (818) 996-6245

helen@retrofit1.com

Optimum Seismic, Inc

Ali Sahabi 4199 Bandini Boulevard Suite A-B Vernon, CA 90058-4208 (323) 605-0000

asahabi@optimumseismic.com — http://www.optimumseismic.com

See the Advertisers Index on Page 72 for the location of our ad.

Supplier Contact Index — continued on page 66

Supplier Contact Index — continued from page 65

Orange County Mailboxes

Edward Schade

ed@orangecountymailboxes.com

P.O. Box 11539 Westminster, CA 92685 (714) 878-3093

info@orangecountymailboxes.com

Orange County Property Management

Eric Reichert

17951 Lyons Circle Huntington Beach, CA 92647-7167 (714) 840-1700

eric@ocmgmt.com — http://orangecountypropertymanagement.com

See the Advertisers Index on Page 72 for the location of our ad. PRC Restoration Inc

Freddy Rodriguez

ap@prcrestoration.com

23839 Banning Blvd. Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — https://prcinc.com/

Pacific Coast Commercial Pool Service Inc.

Roger Klump 5282 Acacia Ave Garden Grove, CA 92845 (714) 351-1881

rdklump@gmail.com — http://pccpools.com/

Pacific Environmental & Abatement Solutions Inc

Kristine Ramos

kristine@peasolutions.com

P.O. Box 459 Surfside, CA 90743 (714) 379-5029 info@peasolutions.com

Patio Guys

Joanna Solis

marketing@patioguys.com

2907 Oak St Santa Ana, CA 92707 (800) 310-4897

commercial@patioguys.com — http://patioguys.com

Pearlx

Phillip Forrester

300 Corporate Pointe, Suite 220 Culver City, CA 90230-7614 (323) 863-8403 pf@pearlxinfra.com

Precision Concrete Cutting

Isaac Lopez

650 S Grand Ave #108 Santa Ana, CA 92705 (760) 448-0979 aarona@safesidewalks.com — http://www.safesidewalks.com

Precision Roofing & Waterproofing Inc.

Brandon Decker 8 Mclaren Ste L Irvine, CA 92618 (949) 751-7321

brandon@precisionroofingoc.com — https://precisionroofingoc.com/

Premier Commercial Painting South, INC.

Robert Black 17150 Newhope #405 Fountain Valley, Ca 92708 (714) 546-3692

Rblackpcp@yahoo.com

Prendiville Insurance Agency

Angela Weiss 24661 Del Prado Suite 3 Dana Point, CA 92629-2805 (949) 487-9696

angela@prendivilleagency.com — http://www.prendivilleagency.com

Prestige Construction and Renovation Services, Inc

Sam Elzein

selzein@prestigecrs.com

2600 Newport Boulevard Suite 114

Newport Beach, CA 92663 (951) 314-5457 support@prestigecrs.com

Qwikkit

Jennifer Mau tradeshows@Qwikkit.com

7350 Langfield Road Houston, TX 77092 (713) 540-3205 j.mau@qwikkit.com

R & B Wholesale Distributors

David Rhodes drhodes@rbdist.com 2350 S. Milliken Ontario, CA 91761 (909) 230-5400

jennie@rbdist.com — http://www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad. R1 Facility Services

Casey Powell 2025 Guadalupe Street Suite 260 #2788 Austin, TX 78705 (714) 854-2002

cpowell@r1facilityservices.com — http://r1fs.co

RBCI Inc.

Randi Favela 1121 East Elm Ave Fullerton, CA 92831 (714) 401-7646 randi@rbci.inc

REVS (Refuel

David Aaronson

david@relpconsulting.com

3753 Nottingham St Houston, TX 77005 (713) 927-1693

daaronson@refuelevs.com — http://www.refuelevs.com

Real Floors

Delia Chamberlain

delia.chamberlain@realfloors.com

560 Webb Industrial Dr Marietta, GA 30062 (810) 444-1550

jessica.mcconnell@realfloors.com

Redi Carpet

Dave Adams

1900 S Proforma Avenue Suite A1 Ontario, CA 91761 (714) 458-0677

dave.adams@redicarpet.com

Reliant Parking Solutions, LLC

Kevin Wexler

kevin@reliantparking.com PO Box 13004 Carlsbad, CA 92013 (760) 494-0938 info@reliantparking.com — http://reliantparking.com/

Remote Ally

Eddie Conlon

4431 Corporate Center Drive Ste. 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com — http://www.remoteally.com

Rently

Zach Goulhiane 6300 Wilshire Boulevard Suite 620 Los Angeles, CA 90048 (323) 375-5778 zach@rently.com

Resident IQ

Angela Mackey

angela.mackey@residentiq.com 2035 Lakeside Centre Way Suite 250 Knoxville, TN 37922 (949) 698-3662 sales@residentiq.com

Restoration Management Company

Staling Ngoy 4925 East Hunter Avenue Anaheim, CA 92807 (714) 208-1841 staling.ngoy@rmc.com — http://www.rmc.com

Rose Paving LLC

Aaron Anderson 10200 Matern Place Santa Fe Springs, CA 90670-3248 (562) 662-2329 aaron.anderson@rosepaving.com — http://www.rosepaving.com

Roto Rooter Service Company

Jacob Coe 1501 Railroad Street Corona, CA 92878 (714) 666-1665 jacob.coe@rrsc.com — https://www.rotorooter.com/

Royal Roofing

Steve Pinkus 6831 Suva St. Bell Gardens, CA 90201 (562) 928-1200 steve@royalroofing.com — http://www.royalroofing.com

See the Advertisers Index on Page 72 for the location of our ad.

S.E. ELECTRICAL SERVICES, INC.

S M Painting Corp

Salvador Munguia

417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguiac@yahoo.com http://www.salvadormunguiapaintingco.com

S-Team Turn Overs

Carlos Mercado 2030 East 4th Street Santa Ana, CA 92705 (310) 986-1522 cmercado@steamoc.com

S.E. Electrical Services Inc.

Sam Edalati

6282 Abraham Avenue Westminster, CA 92683 (714) 448-6252 seelectricoc@verizon.net

See the Advertisers Index on Page 72 for the location of our ad.

SAYA Life

Sanjay Poojary 525 S Hewitt Street Los Angeles, CA 90013 (949) 241-3365 spoojary@saya.life

SNR Law Group, PC

Sakeenah Redmond 17821 E 17th Street 145 Tustin, CA 92780 (714) 731-0900 sredmond@snrlawgroup.com

Supplier Contact Index — continued on page 68

Supplier Contact Index —

continued from page 67

SNS Law Group, LLP

Rozita Levy 11400 West Olympic Boulevard, Ste. 200 Los Angeles, CA 90064-1550 (310) 770-4240

Rozy@snslawgroup.com

Satellite Management Company

Kathy Karimloo kkarimloo@satellitemanagement.com

1010 E Chestnut Ave Santa Ana, CA 92701 (714) 558-2411 pconzelman@satellitemanagement.com

Service 1st

Sergio Sancho 2510 N. Grand Santa Ana, CA 92705 (714) 573-2251

ssancho@service-1st.com — http://www.service-1st.com

ServiceFirst Restoration Inc

Christian Rovsek 23192 Verdugo Dr STE D Laguna Hills, CA 92653 (855) 883-4778 accounting@callservicefirst.com — http://www.callservicefirst.com

Servpro of Newport Beach

Krystyn Roman 21531 Surveyor Circle Huntington Beach, CA 92646 (949) 758-0484 kroman@servpronewport.com

Shanon Ohmann Real Estate Group

Shanon Ohmann 28361 Lakewood Drive Laguna Niguel, CA 92677 (949) 309-1244

Shanonohmann@gmail.com — http://www.HomesInOC.com

Snappt Inc.

Daniel Cooper 6100 Wilshire Boulevard Los Angeles, CA 90048 (714) 812-2340 dcooper@snappt.com — https://www.snappt.com/

South Coast Deck Inspections

Michael Malki 1095 N. Main St. Suite Q Orange, CA 92867 (657) 707-9127 admin@southcoastdeck.com https://southcoastdeckinspections.com/

See the Advertisers Index on Page 72 for the location of our ad.

Southern California Edison-Multi Family Program

Mary Finn Parker 1515 Walnut Grove Ave Rosemead, CA 91770 (714) 307-5274 mary.finn@sce.com — http://www.sce.com

Strategic Sanitation Services

Bill Sowers 25801 Obrero Drive #11 Mission Viejo, CA 92691 (949) 813-5888 bills@wasteoptemize.com — http://www.wasteoptimize.com

Synergy Companies

Douglas Price 90 Business Park Drive Perris, CA 92571 (951) 443-6151 Doug.Price@synergycompanies.com https://www.synergycompanies.com/ TASORO Products

Aleah Whitacre aw@tasoroproducts.com 14107 Brighton Ave Gardena, CA 90249 (714) 925-0598 ab@tasoroproducts.com — https://tasoroproducts.com/

The Door & Window Company

Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com http://www.thedoorandwindow.com

The Junkluggers of Orange County

Kyle Mussche 1135 West Katella Avenue Orange, CA 92867 (714) 493-7625 kyle.mussche@junkluggers.com

500 N. State College, Suite 1100

Socal@thelibertygroup.com — http://www.thelibertygroup.com

TheGuarantors

Alexandra Nazaire

associations@theguarantors.com

1 World Trade Center

New York, NY 10007 (212) 266-0020

success@theguarantors.com

Titanium Restoration Services

Victor Martinez

P.O Box 4584 Anaheim, CA 92801 (714) 290-5875

titaniumrestoration@gmail.com

To’ and Mo’ Towing

Robert Heer, Jr. 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879

rchjr@pacbell.net — https://www.toandmotowing.net/

USGI_Upland Group

William Estela 1615 French Street suite 201 Santa Ana, CA 92701-2475 (855) 787-5263

westela@usg.org — http://www.usg.org

Urban Surfaces

Brandon Cutler

2380 Railroad Street, Building 101 Corona, CA 92878 (951) 223-4645

brandon.c@urbansurfaces.com — https://www.urbansurfaces.com/

Valet Living

Laura Lemansky 10150 Highland Manor Drive Suite 120 Tampa, FL 33610-9713 (562) 522-3309

laura.lemansky@valetliving.com — http://www.valetliving.com

Villa Property Inspections LLC

Tony Escamilla

1012 West Duarte Road 14 Arcadia, CA 91007 (800) 465-0153

tony@inspectaproperty.com — https://inspectaproperty.com/

Vision Roof Services

Mike Zapata

30211 Avenida de las Banderas Rancho Santa Margarita, CA 92688 (949) 310-6333 mikezapata@visionroof.net

WASH Multi Family Laundry Systems

Joanne Venter

2200 W 195th Street Torrance, CA 90501 (800) 421-6897

joannev@washlaundry.com — http://www.washlaundry.com

See the Advertisers Index on Page 72 for the location of our ad.

WICR Waterproofing & Decking

Sean Krubinski sean@wicr.net

72185 Painters Path, Suite B Palm Dessert, CA 92260 (888) 388-9427

customerservice@wicr.net — http://www.wicr.net

Water Heater Man Inc.

Tommy Guerra (714) 282-7098 tommyg@waterheatermaninc.com http://www.waterheatermaninc.com

Water Heaters Only, Inc.

Nate Moran

970 E. Main Street #200 Grass Valley, CA 95945 (833) 500-0180 nate@waterheatersonly.com — https://waterheatersonly.com/

Wesierski & Zurek LLP, Lawyers

Thomas B Cummings Esq.

1 Corporate Park Dr Fl 2 Irvine, CA 92606 (949) 975-1000 tcummings@wzllp.com — http://www.wzllp.com

Yardi Systems Inc

Ryan Shields ryan.shields@yardi.com

430 S Fairview Ave

Santa Barbara, CA 93117 (805) 699-2040 melissa.dempsey@yardi.com https://www.yardi.com/products/property-management-software/.

Zillow Rentals

Paige Gamboa 1301 2nd Ave, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — http://www.zillow.com

Zoom Drain North Orange County

Brent Henderson 2930-D Grace Lane Costa Mesa, CA 92626 (949) 573-4717 brent.henderson@zoomdrain.com

Zumper

Darcy Wagner 555 Montgomery Suite 1300 San Francisco, CA 94108 (714) 651-7691 darcy@zumper.com — https://www.zumper.com/

APPLIANCES—REPAIRS, PARTS, RENTALS

Johnnie's Appliances 12

Lin-Ed’s Appliance Service & Repair 66

ORCO Apartment Supply 33

R&B Wholesale Distributors, Inc. Back Cover

ASPHALT SALES & SERVICE

C & C Paving Company, Inc. 66

ATTORNEYS

Block & Associates Inside Back Cover

Brennan Law Firm 2

Pennfield Paralegal Servies 26

BALCONY & DECK INSPECTIONS

Deck Diagnostics 14

South Coast Deck Inspections 66

BATHROOM RENOVATIONS

Buffalo Maintenance, Inc. 17, 61

OC Professional Maintenance Team 65

BLINDS

Apex Window Decor 71

CABINETS/REFINISHING

Buffalo Maintenance, Inc. 17, 61

CARPENTRY

Buffalo Maintenance, Inc. 17, 61

Residential Repairs 69

CARPETS

Carpet Crafts 43

ORCO Apartment Supply 33

R&B Wholesale Distributors, Inc. Back Cover

COIN-OPERATED LAUNDRY EQUIPMENT

ACE Commerical Laundry Equipment, Inc. 35

National Service 72

COLLECTIONS

Block & Associates Inside Back Cover

CONCRETE MAINTENANCE & REPAIR

Buffalo Maintenance, Inc. 17, 61

C & C Paving Company, Inc. 66

CONSTRUCTION

Buffalo Maintenance, Inc. 17, 61

COUNTERTOPS

Buffalo Maintenance, Inc. 17, 61

DECK COATINGS, MAGNESITE REPAIRS, WATERPROOFING

Buffalo Maintenance, Inc. 17, 61

Rash Yambo Decking & Stairs 54

South Coast Deck Inspections 66

DOORS, WINDOWS

OC Professional Maintenance Team 65 DRAINS

California Rooter & Plumbing 59 Master Plumber 14

DRAPERIES/BLINDS/WINDOW COVERINGS

Buffalo Maintenance,

R&B Wholesale Distributors, Inc. Back Cover DRYWALL

OC Professional Maintenance Team 65 Sondance Painting 64

EARTHQUAKE