August 2025 Apartment News Magazine

Page 1


The Multifamily SoCal Team

Apartment News

Departments

CALENDAR OF EVENTS

AUGUST

1 - Leasing 101: Class #4

Friday, 9 am to NooN, CoStar, irviNe

4 - CRHP #10

moNday, 6–9 pm, oNliNe

6 - Fair Housing

WedNeSday, 10 am–1 pm, oNliNe

7 - Summer Cruise

thurSday, 6–8:30 pm, NeWport harbor

8 - Legislative Session Briefing

Friday, 2–3 pm, oNliNe, See page 5

11 - CRHP #11

moNday, 6–9 pm, oNliNe

12 - Committee Meetings

tueSday, 9 am–5 pm, oNliNe

13 - Angels Baseball Night + Pregame Tailgate

WedNeSday, 4:30–9:30 pm, oFFiCe/aNgelS Stadium

14 - EPA Lead Paint RRP Certification thurSday, 8 am–5 pm, NatioNal eCoN Corp., aNaheim See page 36

14 - Sponsorship Roundup thurSday, 9 am, oNliNe

21 - Estate & Legacy Planning Series Quick Start Guide thurSday, 6–8 pm, oNliNe, See page 44

26 - Board of Directors Meeting tueSday, 6 pm, oNliNe

SEPTEMBER

1 - Labor Day

moNday, oFFiCe CloSed

3 - CRHP #1

WedNeSday, 8:30 am–12 pm, oNliNe, See page 32

4 - Legacy Planning Series: Class #1

thurSday, 6–8 pm, oNliNe, See page 45

8 - Intellirent Screening & Marketing moNday, 10–11 am, oNliNe

9 - Committee Meetings

tueSday, 9 am–5 pm, oNliNe

10 - CRHP #2

WedNeSday, 8:30 am–12 pm, oNliNe, See page 32

11 - Legacy Planning Series: Class #2 thurSday, 6–8 pm, oNliNe, See page 45

16 - Board of Directors Meeting tueSday, 6 pm, oNliNe

17 - CRHP #3

WedNeSday, 8:30 am–12 pm, oNliNe, See page 32

18 - Legacy Planning Series: Class #3 thurSday, 6–8 pm, oNliNe, See page 45

24 - CRHP #4

WedNeSday, 8:30 am–12 pm, oNliNe, See page 32

24 - General Membership Meeting

WedNeSday, 7 pm, elkS lodge, SaNta aNa

Apartment News

The Resources You Want — The Representation You Need — Since 1961

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

1601 E. Orangewood Avenue, Suite 125, Anaheim, CA 92805 (714) 245-9500 • www.aaoc.com

n Executive Director – David J. Cordero

n Editor in Chief – David J. Cordero

n Advertising & Sales Director – Debbie M. DiBernardo

n Design & Production – Dave Moeller/Graphic Angles

n Printing – Sundance Press

The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher

is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy. NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS

Officers

n President John Tomlinson

n First Vice President Denise Arredondo

n Second Vice President Stefanie Koslosky

n Vice President

Legislative Council Amy Fylling

n Treasurer Laurel Dial

n Secretary Julia Araiza

n Sergeant at Arms Christine Baran

n Immediate Past President Frank Alvarez

Directors

n Alan Dauger n Rick Roshan

n Craig Kirkpatrick

Directors Emeriti

n Ronald Berg n Stephen C. Duringer

n Vicki Binford n Jerry L’Ecuyer

n David A. Cossaboom n Nick Lieberman

n Nicholas Dunlap n Edward Masterson

The Free Market: The Best Provider of Affordable Housing

On July 13, 2025, the Los Angeles Times published an article entitled, “At Last, A California Agency Focused On Housing” by Ben Christopher. In the first sentence, the author describes how the current bureaucratic climate is responsible for affordability issues and homelessness throughout the state.

“After years of soaring rents, increasingly out-of-reach home prices and an enduring homelessness crisis that touches every corner of the state, California is finally creating a state agency exclusively focused on housing issues,” Christopher writes.

During my tenure as a member of the Dana Point City Council and as mayor, I learned the predominant causes of homelessness are not only loss of employment or housing, substance abuse, mental health issues, but also law enforcement avoidance. I was shocked to learn how many criminals running from the law embed themselves within

the homeless population to avoid prosecution and incarceration. Through my community service-oriented perspective, I successfully utilized community resources such as philanthropic and religious organizations to establish and operate intake centers where individuals and families could obtain resources tailored to their specific needs.

When that happens, I believe the community‘s desire to provide positive outreach to the less fortunate is well served and is provided by those with a true altruistic motive.

The article further quotes California State Senator Christopher Cabaldon, who questions the efficiency of the current efforts to streamline affordable housing.

“The dance of the secretaries we do constantly, always with grand ambitions. Simply saying that it’s going to cause more focus, that it will be streamlined, that it will cause leadership-level action—but how?”

Experienced and entrepreneurial

Roberts Management & Investments

housing providers, such as you, our members, inspired and encouraged by favorable tax incentives, are most capable and qualified to ease the affordable housing crisis.

The article concludes: “…just five months before statewide elections will be held to replace Newsom and Ma, giving voters a chance to decide who will shape the future of housing policy in California.”

So, with the 2026 Primary and General Elections on the horizon, in which we will elect our State Constitutional officers, state legislators, city council members, school board members, and members of other local governing bodies, remember that our AAOC PAC produces a Voter Guide to help identify the candidates whose positions are understood to align with those of the rental housing industry. If you are considering making a run for office, or you know individuals in your community who are, be sure to let us know so we can get those potential candidates on our radar. Send an email to advocacy@aaoc.com and let us know.

Yours, very sincerely and respectfully,

AAOC Legislative Briefing: What’s at Stake in the Final Month of the 2025 Legislative Session.

The California Legislature returns from its summer recess on August 11th for one final month of business before the end of the 2025 legislative session.

Find out which of the remaining rental housing bills pose the greatest threats to you and your fellow housing providers, and what you can do to help defeat them before the state legislature adjourns on September 12th.

Speakers:

Date: Friday, August 8, 2025

Time: 2 p.m.

Cost: Free

Location: Zoom Webinar

The Slippery Slope of Emergency Declaration Price Controls

As we approach the final month of the 2025 State Legislative Session, we want to focus your attention on one legislative bill for which AAOC is opposed and actively working to defeat because of the remarkably adverse effect it would have on residential and commercial property owners.

AB 380 by Assemblymember Mark Gonzalez (D–Los Angeles) unjustly tightens government’s grip on residential rental prices following the end of an emergency declaration. It would make it unlawful for a person, business, or entity to evict a residential or commercial tenant and rent or offer to rent the unit to another person at a price greater than the evicted tenant was paying for no longer than 60 days (presently 30 days) following the end of an emergency declaration. Further, it adds commercial property to the list of commodities covered by price gouging protections. AB 380 also bans evictions of commercial tenants under certain circumstances.

Among the reasons to oppose AB 380:

• Seeks to double (from 30-to-60 days) emergency grace periods which is unjust and without reason.

• Expands the California Penal Code on two fronts:

– Incorporates commercial property into the language.

– Increases the fine for businesses that are found in violation of the statute to $25,000.

• The expansions in state law are irrational and harm the current business environment which is already struggling.

• Shifts the burden of proof from the plaintiff (tenant) to the defendant (property owner) who would have to prove that the increased prices, post-emergency, were due to the out-of-nature circumstances caused by the emergency. The burden of proof should be on the plaintiff to suggest that these price increases are not related to the emergencies.

• Creates an absolute prohibition, regardless of costs, to repair and restore a property to habitability. These price caps are telling property owners and prospective property owners that no matter what the emergency, the state of California will not let you recover your costs to make the property habitable.

• The risk of rebuilding is too high because everything done to rebuild and assess costs to tenants will always be in question, whether it is the average market rent per square foot or if it is more than authorized by local rent control.

• Any new or repair construction will likely be too burdensome for those who own rental property.

• Does not address the issue of the length of some emergencies.

– California is still currently

under an open proclamation from Hurricane Hillary in August of 2023.

– This issue of length creates an untenable situation for property owners.

Under this bill, if a tenant is evicted and an emergency has been ongoing for multiple years, then they are unable to justly increase prices for their next tenant. This is not only unjust but also a gross overstepping by the government into the marketplace.

• Gives the authority to the legislature to extend these price caps by an extra 30 days as it sees fit.

– This gives the government officials the authority to control rental prices of commercial and residential properties so long as they can rationalize it under the welfare of citizens.

– This is a massive overstepping by the government by allowing it to be the direct manager of rental prices in the state.

• Punishes property owners for emergencies that they had no hand in causing.

• Disincentivizes ownership of property in California as rent

• Bi-lingual staff

Tenant screening

Rent collection

Orange County Property Management is a family owned professional management company with over 30 years of trusted services and experience, that has been known as a recognized leader in real estate management industry in providing the highest quality management service at affordable rates. Our staff is composed of skilled managers who are trained to think as owners and use their entrepreneurial expertise to find effective solutions to all property-related issues so that the goals and needs of our clients and tenants are met.

• Online landlord and tenant portals

• Tenant screening

• Landlord/tenant interaction

• Maintenance supervision

• Inspections as necessary or by request

• Legal updates—local and state laws

• Bi-lingual staff

• Evictions and collections

• Prepare and file year end 1099’s

• 24/7 emergency response

• Advertising—extensive local and web presence

• Showings—7 days a week by appointment

• Rental agreement execution and enforcement

• Rent and security deposit collection

• Lease renewal negotiations

• Maintenance and “rent ready” repairs

• Financial record-keeping and bill paying

• Serving legal notices and legal proceedings

• Move-in and move-out reports

• Monthly financial accounting owner statements

Five Ways to Strengthen Tenant Relationships—and Protect Your Business from Local Government Overreach

The landscape for rental housing providers is evolving—quickly. No longer is it customary for residents to bring their requests or needs first to the owner or manager. Nor are they willing to give much grace in responding to requests. With today’s “social media first” environment, we are seeing more renters take their complaints public in a very quick manner. The fallout could be devastating for many housing providers if these issues go viral—or if an elected official gets wind of the issues and decides to make it their cause du jour.

The reality is that when these problems rise to levels of concern and go public, proposed regulation will follow close behind, which ends up affecting everyone in the industry.

Rental housing providers are facing a wave of challenges in today’s market: soaring insurance premiums, tighter regulatory oversight, more frequent inspections, and increased activism from

tenant groups calling for restrictive new laws on rental property operation. As local governments consider expanding restrictions and layering costly mandates, smart operators know that the best defense is a good offense—and that starts with stronger tenant relationships.

Here are five practical steps every rental housing provider should take right now to foster trust, defuse conflict, and position your community as a responsible partner—not a target for more government interference.

1. Communicate Cost Pressures Openly

Transparency builds trust. Most tenants have no idea how much insurance premiums have spiked, or how costly local compliance measures can be. Rather than simply passing along costs, take time to explain them.

Hold quarterly resident meetings to walk tenants through major projects, safety upgrades, or new regulatory requirements. Use newsletters or online resident portals to highlight where rent dollars go and how reinvestment protects their homes. When tenants see how you’re fighting to keep housing safe, attractive, and fair, they’re more likely to see you as an ally—not an adversary.

2. Create a Resident Advisory Council

Nothing defuses complaints faster than giving tenants a seat at the table. Create a Resident Advisory Council at your community, comprised of tenants who meet regularly with management. Use this group as a sounding board

for potential rule changes, amenity improvements, or policy updates. An advisory council can also help spread accurate information among neighbors and prevent small concerns from ballooning into organized tenant campaigns for restrictive ordinances.

Tenants who feel heard are far less likely to lobby city hall or contact their state legislator for new regulations to force your hand.

3. Double Down on Preventative Maintenance

Few things frustrate tenants—and invite city inspectors—faster than unresolved maintenance issues. Stay ahead of complaints by investing in robust preventative maintenance and fast, transparent repairs.

Implement or upgrade a digital work order system that lets tenants easily submit requests, receive updates, and rate service quality. Publicly share average response times and set clear standards for your team.

A reputation for quick, visible maintenance pays off in fewer code complaints, better inspection outcomes, and happier tenants who see that you’re committed to keeping their homes safe and comfortable.

Additionally, be sure to highlight these efforts with your tenants, your insurance provider—and keep record of this information nearby to share with city staff and council members who

might reach out in response to complaints they receive. Having a welldocumented history of responding to tenant requests and appropriate preventative maintenance for your property will help address concerns from your insurance provider, as well as help elected officials to discern between quality practice and misconceptions that may have been presented to city officials.

4. Support Residents Through Hardship

With housing costs under scrutiny, demonstrating flexibility when residents fall on hard times is more important than ever. Develop clear, consistent policies for short-term rent deferral or payment plans.

Partner with local non-profits that offer rental assistance or financial counseling. Provide tenants with easy access to those resources before they fall behind.

When local leaders see that you are part of the solution—helping prevent evictions, not creating them—they’re less likely to push for blanket rules that limit your flexibility to run your business responsibly.

Early communication is key with tenants in these situations—ensure that you have developed a relationship with the tenants that makes them aware that you are there to help—and that you are willing to help when times get tough.

5. Build Community Through Connection

An engaged, connected community is far less likely to turn adversarial when issues arise. Look for small ways to create shared experiences that build goodwill: seasonal cook outs, holiday gatherings, back-to-school backpack and supply drives, movie nights, and the list goes on.

Encourage neighborly interaction with practical community upgrades—a shared garden, a dog run or park, or a

dedicated “play area” for kids. These simple touches make your property feel more like a home than just a place to live.

When tenants feel like they belong and that they are heard, they’re more inclined to view management as partners—not opponents.

A Stronger Relationship is Your Best Insurance

Rental housing providers must stay proactive in their operations and resident relations. Good relationships can’t eliminate every regulation or inspection, but they can help build political goodwill and community trust—and that can be the difference between a cooperative city council or local state lawmaker, and one who is ready to clamp down.

In today’s climate, your strongest shield is a reputation for being transparent, fair, and engaged with the people who call your rental community home.

MULTIFAMILY WINDOW & GARAGE DOOR SPECIALISTS

Questions & Answers

I just tried to open a new eviction case with your office and they called me to tell me my notice is “defective” because it doesn’t state the date on which it was served. I’ve been drafting my own notices for more than 20 years now and I’ve never included the date the notice was served. Can you let me know what’s going on?

Yes. On June 26, 2025, in a case named Eshagian v. Cepeda, the appellate court issued a ruling in which they found a landlord’s notice defective for several reasons. Unfortunately, the court found that the landlord’s termination notice was invalid because, among other things, it did not include the date of service, leading to confusion for the tenant regarding their deadline to comply. While no such requirement is found in existing statutes, the appellate court’s ruling sets a new legal precedent that will certainly future eviction cases, and may even impact existing cases, should a tenant’s attorney bring it to the attention of the judge in any active eviction case. You can review the decision here: https://law.justia.com/codes/california/ code-civ/division-2/part-2/title-2/ chapter-2/section-789/

Before wasting any time or money, you

Do you know…

AAOC is non-profit? That means YOUR dollars come back to YOU!

are early enough in the case to reserve a new notice with the required language. Additionally, while I recognize you have been drafting your own notices for quite some time, the laws and statutes have changed and continue to change rapidly in this area. I encourage you to allow a competent law firm to draft your notices moving forward.

Okay, this is a new one…we recently advertised our 1-bedroom apartment for rent and shortly after the ad went up, I received an email from an applicant. He provided a telephone number, so I called him to discuss the unit. Everything seemed to be going fine, but when we were discussing my rental criteria, I discovered that while he comes close, he doesn’t quite meet my monthly rental criteria (3x rent in gross monthly income). When I told him that, he asked me whether I would accept a co-signor. Generally, I don’t take co-signors, but when I told him that, he told me he was disabled and making a “reasonable accommodation” request to both accept his co-signor and his monthly gross income. I haven’t done that before, so I told him I’d look into it, speak with my attorney, then call him back. Admittedly, I didn’t know what to say. What do I do?

I am glad you had the intuition to stall for time, and I’m even more happy you didn’t simply say “no.” While there is no law mandating a landlord accept a cosignor, the fact that he asked for a reasonable accommodation throws a twist

in the situation.

First, the applicant has to verify the disability, so ask him to do so. Specifically, you can provide him with a Fair Housing Packet you can get from either my office or the Apartment Association. Ask him to have his health care provider complete and sign it, then send it to the provider to verify the signature. Once that is completed, and his disability has been verified, you have to analyze the benefit to the tenant (should you grant his accommodation request) versus the burden on the landlord. In your case, there may be no burden at all, depending on his financial wherewithal. In other words, even though he doesn’t meet your rental criteria, he may still make enough to pay his bills and his rent. Moreover, with the cosignor, you have another source from whom you may recover any losses should he fail to pay rent. In that sense, there is no burden to you by adjusting your policies.

You should also review whether there is a nexus between his disability and the requested accommodation. For example, if his disability prevents him from working a 40-hour work week, that may be the reason he doesn’t qualify and his request would be in line with that. Be slow to deny his request (if you deny it at all) and focus on deeply qualifying both the applicant and the co-signor on all other aspects of your screening criteria. Have the co-signor complete an application (you can hold

them to higher rental criteria because they already have their own financial obligations and the rent would be on top of those) and use a solid co-signor agreement that protects you with terms such as setting the venue of any lawsuit in Orange County, California, agreeing that service of a lawsuit on the tenant is service on the co-signor, agreeing that the guaranty provided by the co-signor agreement is for the entire life of the tenancy, including any renewals or extensions, and agreeing that the cosignor is responsible for increases in rent over time (as well as anything else you can think of that would protect you in the event the tenancy goes south).

In the end, this is a situation that could land you in hot water if you refuse to modify your policies and procedures, so be sure to run it by a competent attorney before replying to the tenant. Remember, the government still uses “testers” to test landlords for compliance with fair housing laws. Tread carefully.

My husband inherited his mother’s condo last year and, after cleaning it up, we decided to rent it out. Shortly after we found our “dream” tenant, she posted a political sign in her window (in violation of her lease) which upset several other people in the building and, as you might expect, I received a letter from the HOA telling me I am violating the CC&Rs. They said they would fine me if I didn’t have her take it down, but when I gave her the notice and asked her to take it down, she told me “no” because it was her “First Amendment right.” Is she correct? Do I have to deal with an angry HOA and fines because she wants to show the world her political leanings?

No. While, in most cases, her rights would be protected by California’s Civil Code (making your lease provision unenforceable), in this case, her “rights” are limited by the fact that the CC&Rs prohibit such behaviors. You should let her know that in the event she refuses to

WELCOME TO 360º DIGITAL LAUNDRY SOLUTIONS

Connected Laundry Rooms

Get instant access to real-time data to manage laundry room operations including accurate revenue counts, service history and fully customized reports.

take it down, you will serve her with a cure covenants notice for violating the lease and the CC&Rs and, should she disregard your warning, you can terminate her tenancy over the lease violation.

I recently filed an eviction against a tenant for non-payment of rent (first one in 15 years!). In the middle of the eviction, I received a threatening letter from a “Fair Housing” agency telling me that the ten-

ant has applied for a grant from a nonprofit organization and if I don’t cooperate by signing their contract and accepting the grant funds, I will be discriminating based on “source of income” and I can be sued. Coincidentally, the “contract” they want me to sign states I will agree not to raise the rent for a 12-month period after receiving the funds. Generally speaking, the tenant has been a good person for the last five years and I wouldn’t mind working with him if this is a one-time situation, but I don’t like being threatened by some unknown entity that is trying to coerce me

with threats of a lawsuit into providing housing for someone who, obviously, can’t pay the rent.

Generally speaking, two laws passed in 2019 and 2020 now require landlords to accept third party payments on behalf of their tenants, provided the person or entity making the payment presents a document indicating the acceptance of the funds does not establish a tenancy with the person or entity making the payment. The third party has to present that signed form each and every time they attempt to make the payment, otherwise you are not required to accept it. However, attempting to scare you into waiving your right to increase rents won’t fly.

You have no obligation to agree to anything that would alter your lease or rental agreement (or otherwise waive any legal rights you have). Based on that alone, you would be within your rights to decline the offer to accept the payment, without fear of ending up in a lawsuit. On the other hand, if you think this is a “one-time thing” with your tenant and you want to work with them, tell them to remove the provision requiring you to agree not to increase the rent and see if they agree. If they agree, then go ahead and accept the funds from the third party (and hope and pray it doesn’t happen again!).

The information is presented and intended to address the topic(s) covered above in a general nature. There may be significant differences between jurisdictions with control” and/or “just cause” ordinances, and the facts surrounding your specific situation should be presented to your attorney for review. The Brennan Law Firm is one of the most experienced and knowledgeable Landlord/Tenant law firms in Southern California, representing landlords exclusively in evictions. The firm may be reached at (626) 294-0500 or toll free at (855) 285-2230. Visit our website at www.MBrennanLaw.com for more information.

DEAR MAINTENANCE MEN

Dear Maintenance Men:

I am refurbishing a vacant unit and I’m unhappy with the looks of the bathroom cabinet. It is in good shape, and I don’t want to replace it. It is an oak cabinet, and it just needs to look better. Any hints will be welcome. Bryan

Dear Bryan:

We have just the thing for you if you don’t mind a little bit of work. We suggest painting the cabinet a solid color, but not just any solid color, nor white or off while as typical. Paint the cabinet a bright color. Maybe green, red or yellow, or any color that will match your current unit environment. Keep in mind, oak cabinets often have grain, and the grain will need to be filled in to have a smooth good-looking finish. The easiest way to remove the visible grain is to fill it in with wall mud or joint compound. Apply the compound as thinly as possible and once the com-

pound is dry, sand it until you can see the wood again. Use medium to fine grain sandpaper. The grain will be filled in and it is now ready to paint. Painting can be done with a paint brush, roller, or even a spray can with your choice of color. If spray painting, make sure to cover the floors, walls and counter tops to avoid overspray. We suggest two or three coats and the cabinet will look great. Don’t forget to upgrade your hardware to match your new greatlooking cabinet! This technique will also work with kitchen cabinets.

Dear Maintenance Men:

My current vacancy was long occupied by a heavy smoker. Every surface is sticky with brown nicotine and the smell of smoke is overwhelming. How do I get rid of the smell and keep it from coming back? George

Dear George:

Cigarette smell is very hard to remove

even after painting and cleaning the carpets. Chances are if the resident was long term, the carpets, drapes or blinds will need to be replaced. Remove the carpets, pad and tack strips. The tack strips are wood and can absorb and release the smell of smoke, urine, etc. Thoroughly clean the floors with soapy water mixed with bleach. After cleaning the floors, it is not a bad idea to paint or use a primer to coat the flooring. One of the best ways to remove the nicotine residue from the walls is using oldfashioned elbow grease. Again, wash the walls with soapy water using a brush or rag. Adding TSP (a powdered cleaning solution available at most hardware stores) or using a degreasing agent will help in the cleaning. If you have flat ceilings, wash them too. If you have “acoustic” or “pop-corn”-type ceiling, that’s a problem. By its nature, acoustic ceiling material cannot be cleaned. Encapsulating the acoustic ceiling with spray paint may solve the problem. You will need a primer coat and a minimum of two coats of paint. If the smell is still present, give it another coat of paint and let the unit air as much as possible. Don’t forget to wash the windows and window frames. You will be amazed at how clean the aluminum or vinyl windows will look after a good cleaning.

Dear Maintenance Men:

I’m attempting to remove old caulking from around the bathtub. Are there any tricks or chemicals to help with

job? Steve

Dear Steve:

Most bathtub caulking is either silicon or latex based. If originally installed properly, it should stick pretty well. Most household chemicals will not affect the caulking or help in its removal. The best method is to use a razor knife to cut along either side of the bead. Then pull the bead out by hand as you cut. The balance of the material can be removed with a flat razor, either along the old bead or perpendicular to the bead. After all the material is removed, use a damp rag to remove any loose bits. Before installing the new caulk, be sure the area is clean and dry. You can use a wet/dry vacuum to suck up any water left over from your cleaning.

We need Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please email your questions to DearMaintenanceMen@gmail.com.

If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com

Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank is the Immediate Past President of the Apartment Association of Orange County (AAOC) and chairs AAOC’s Education Committee. Frank can be reached at (714) 956-8371 or Frankie@BuffaloMaintenance.com.

Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

Sacramento — continued from 6

prices would be fixed by the legislature every time there is an emergency declaration, which would also limit owners ability to make repairs due to costs that cannot be recaptured.

AB 380 is sponsored by the Los Angeles County Board of Supervisors and will be heard by the Senate Appropriations Committee in midAugust. You will be hearing more about this bill in the coming weeks and AAOC will be emailing you and asking that you contact your state legislators and urge them to vote NO

Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

How the Buss Family Turned $1,000

into $10,000,000,000

Through a Real Estate Portfolio Turned Sports Empire

Over the years at AAOC, I’ve met dozens of people who attribute their success in real estate wealth building to the classic William Nickerson book, How I Turned $1,000 Into a Million in Real Estate in My Spare Time. Naturally, the book’s title has been updated and adjusted over various re-issues to account for inflation. Last month, I was again reminded of Mr. Nickerson with the news that Jeanie Buss and her siblings had sold 85% of the stake in the Los Angeles Lakers that they inherited from their father for a whopping $10 billion. Less than 50 years ago, Dr. Jerry Buss bought the Lakers for just $75 million. Stick with me, because not only is there a great story here, but a nexus to our industry.

Dr. Jerry Buss was a chemist and university instructor at USC, who in 1959, partnered with good friend Frank Mariani to acquire a 14-unit apartment building in West Los Angeles. His first investment was—you guessed it—$1,000. But from there, a partnership formed, and a real estate company grew. Mariani-Buss Associates would continue to grow and acquire properties over the next two decades. By 1979, Jerry claimed that his company owned over 700 properties across Arizona, California and Nevada. It is reported that the portfolio was worth over $350 million at that time.

1979 was a big year for Dr. Buss. His friend, Jack Kent Cooke, the owner of the Los Angeles Lakers, the Los Angeles

Kings, The Forum, the Washington Redskins and a 13,000-acre ranch in the Sierra Nevada Mountains, had recently divorced and wanted a clean separation from California. He was looking to sell his interests. Dr. Buss didn’t have the capital to win the bid outright, so he got creative. After several failed scenarios including some of his prized high-rise apartment buildings on L.A.’s Westside, Jack Kent Cooke turned the tables on Buss and defined the terms. “Get me the Chrysler Building in New York City and I’ll include the Lakers, Kings and The Forum.” So, Jerry rolled up his sleeves and went to work.

On May 17, 1979, the deal was done after coming down to the wire and requiring a last-minute loan from Donald Sterling (another apartment owner and the future owner of the Los Angeles Clippers) who stepped in to assist with a loan to plug a hole in the deal’s capital stack when one buyer backed out at the 25th hour. In total, the transaction consisted of nine pieces of property involving 12 escrows in 3 states along with more than 50 lawyers and advisers. Buss went from real estate magnate to the head of a sports empire.

Sports teams seem to have become the ultimate legacy play, but from a pure return perspective, Buss might’ve been better off owning apartments. Though sitting courtside and watching the team you own win the championship is definitely more appealing than

popcorn ceilings and wall-to-wall carpet. Some have even pointed out that had he invested the money in the S&P 500, it would’ve outperformed the return on the Lakers. And this shortsighted take fails to account for the cash flows generated by the team over the years, as well as the other benefits of owning the team. But most importantly, had Dr. Buss not done that deal, it would’ve deprived us all of the Showtime Dynasty—Magic and Kareem, Shaq and Kobe, The Fabulous Forum, so many great wins at Staples Center. Five decades, two iconic venues and millions of incredible sports and entertainment memories later, we owe a debt of gratitude to the Buss Family as their legacy has reached and impacted so many more through the empire they built. Thank you for all of the great memories.

Nicholas Dunlap is the founder and president of Spadra Property Company, Inc., He is also a second-generation rental-housing provider, and a member of the Apartment Association of Orange County where he served as a member of the board of directors, in addition to terms as AAOC president in 2015–2016 and 2018. For more information about Spadra Property Company, Inc. see their ad on page 23.

Estate & Legacy Planning Q&A

The “My Attorney Knows Best” Myth

One of the most common myths in estate planning is the idea that “My attorney knows best.” While attorneys play an invaluable role in helping navigate the complexities of the law, this mindset can sometimes lead to problems. It’s all too easy to rely on a referral from a friend or colleague who had a positive experience with their attorney. The truth is their needs and experiences may be vastly different from yours. Choosing an attorney

BONA FIDE MORTGAGE

Apar tment Financing

based solely on someone else’s recommendation, without considering your unique situation, could lead to unnecessary delays, higher fees, or worse, legal complications.

Here’s the truth: attorneys are wonderful tools, tools that we often cannot live without… but like any tool, you need the right one for the job. You wouldn’t use a backhoe when a shovel does the same job, and similarly, you don’t want to pick an attorney who isn’t the right fit for your estate’s specific needs.

Just because you can do something doesn’t mean you should do it. Attorneys are experts at knowing the law, but estate planning often requires more than just legal expertise, it requires a deeper understanding of your family dynamics, your long-term goals, and a careful, tailored approach. This is why finding an attorney who takes the time to understand your situation and presents you with options is so important. Don’t forget that the person you hire to write your estate plan could also be the one you turn to when things go wrong. While that may not be their goal, it’s an interesting and often overlooked aspect of the relationship.

Not all attorneys specialize in every aspect of estate planning, either. Some may have general knowledge, but if your estate requires expertise in specific areas like family business succession, corporate law, or philanthropy, you’ll want to find someone who has experience in those fields. A general practitioner might be able to handle

basic needs, but when it comes to more complex issues, you’ll want an attorney with specialized knowledge. This is an important consideration as the success of your estate plan may hinge on these niche areas of law.

Another crucial factor to consider is the price. Estate planning fees can vary greatly depending on the complexity of your estate and the expertise required. You might need a straightforward, basic plan, or you could require something far more intricate. While hiring a high-end attorney for a basic plan might seem like a waste, the added costs of a more specialized attorney might ultimately save you money by preventing costly mistakes and ensuring a smoother transition when the time comes. On the other hand, if you have a large or complex estate, the extra upfront investment in a well-tailored estate plan could pay off in terms of tax savings and proper asset transfers.

It’s also important to think about communication styles. Some attorneys still operate the old-fashioned way— with paper files, in-person meetings, and minimal technology. Others have embraced digital tools and virtual meetings. Consider what works best for you, do you prefer working directly with your attorney, or are you comfortable with their support staff handling the details? Your preference matters, and the right attorney should be able to meet your communication needs in a Myth — continued on page 22

Powering a Brighter Future for Orange County Residents

Orange County Power Authority offers residents and businesses a choice in electricity generation with the option to purchase more renewable energy for a healthier, more resilient community.

Energy Programs for Multi-Family Communities

OCPA is working to develop programs for multi-family communities to save residents energy and money while transitioning to a clean energy future. Help us learn what would work best for you and your tenants Take

way that’s comfortable for you. To help with your search, here are a few key questions to ask any prospective estate attorney:

1. Understanding of Estate Size and Complexity

“Considering the size and complexity of our estate, which includes [mention specific assets like real estate, investments, and other unique assets], how do you tailor your approach to ensure it meets our needs?”

2. Timeline for Estate Planning

“What is the typical timeline for completing an estate plan with an estate of our complexity? Are there factors that could extend this timeline?”

3. Billing and Estimates

“How do you structure your billing for estate planning services? Do you

offer a flat fee or is it hourly? Can you provide an estimate based on the details of our estate?”

4. Point of Contact

“Will I be working directly with you for all matters, or will another attorney or assistant handle most of the details? How does this affect communication and the planning process?”

5. Communication Policy

“What is your policy on communication? How quickly do you typically respond to emails and phone calls?”

6. Digital File Storage

“Do you use digital file storage for documents and correspondence? How do clients access their files, and what steps do you take to ensure security and privacy?”

7. Ongoing Costs

“Are there any ongoing costs I should be aware of for maintaining the

estate plan once it’s created?”

8. Additional Fees After Death

“What additional fees can be expected when the estate is being administered by the executor or successor trustee after the estate holder passes?”

9. Specialization and Fit

“Do you specialize in managing trusts of this type and complexity?

Based on your understanding of our estate, do you think we’d be a good fit for your firm?”

10. Experience and Examples

“Can you provide examples of similar estates or trusts you’ve managed, and what were the outcomes?”

The point here is to slow down and take your time. Interview multiple attorneys if you need to, ask questions, and choose the one that best fits your family’s needs and values. Remember, estate planning is a major undertaking that will impact your loved ones for years to come. The attorney you choose can make all the difference.

In the next article, we’ll continue our exploration of common myths in estate planning, tackling more misconceptions and offering practical tips to avoid pitfalls. Stay tuned as we continue to explore the truths behind the myths and guide you toward building a legacy

About the Author:

Tim Gorman is a licensed Real Estate Broker, principal of Gorman & Associates, published author, instructor, and seasoned entrepreneur with decades of experience. A CPA (inactive), Tim brings a wealth of knowledge to his work. His first book, Tangled Legacy, debuted as a #1 New Release on Amazon in multiple categories. His newest book, “Building Blocks to a Complete Estate Plan” is a workbook aimed to put the learnings of the class and the book into motion.

$16 Billion Problem: Solutions for Tackling Fraud and Eviction Risk

Examining the operational impacts of fraud and emerging tools designed to fight back.

As technology continues to evolve, multifamily operators are embracing forward-thinking solutions that offer significant benefits. Unfortunately, bad actors are growing more sophisticated as well—and that has led to a rise in fraud across the industry.

At the 2025 Apartmentalize session, “$16 Billion Problem: Solutions for Tackling Fraud and Eviction Risk,” panelists examined the shifting renter landscape, the operational impacts of fraud and emerging tools designed to fight back.

A Closer Look at Today’s Renter Landscape

According to session data, between fake pay stubs, stolen IDs and AI scams, 90% of operators have encountered

application fraud in the past year. The industry has seen a 40% increase in fraudulent applications, with 6.4% of all applications containing some form of falsified information.

“Stolen IDs and fake paystubs seem to be an ongoing challenge for operators,” said Sina Shekou, CEO at Aptly. “The really bad actors are fabricating IDs entirely, but sometimes it’s more innocuous and maybe an applicant is simply exaggerating their income. Either way, it’s continuing to increase year over year and putting a strain on operations.”

The True Impact of Fraud

While only 6% of renters commit application fraud, the cost of a single bad lease can be upward of $100,000. Fraudulent residents often break leases

without notice, leaving operators to chase outstanding debts and absorb legal and operational costs, a scenario that Janine Jovanovic, CEO at LeaseLock, is all too familiar with.

“We’ve provided housing to over 2 million renters deposit-free, and if they run, we’re left to address those balances,” Jovanovic said. “Because of that, we’ve done a lot of research with our claims data to see what’s leading to those outcomes so we can better inform our clients and find the best solutions.”

LeaseLock’s “2024 Industry Risk & Revenue Report” revealed that 23.8% of evictions are directly tied to fraudulent applications. Additionally, 24.5% of bad debt is attributed to renters who

misrepresented themselves during the leasing process.

“These situations of fraud happen frequently in our business, and if we don’t stop them before they arrive, they can quickly snowball,” said Trina Williams, Vice President of Operations and Performance at Willow Bridge.

“There are actually videos that teach people how to ‘beat the system’ and get into a unit. Fraud is costly to the company and our associates. We don’t want to put the burden entirely on team members, but we have to stop it. It hurts both our bottom line and our reputation.”

A Tech-powered Defense Playbook

Despite the growing threat, a 2023 TransUnion Rental Housing Industry Survey found that 33% of operators aren’t using any formal fraud detection tools, and only 25% actively track fraud metrics across their portfolios.

To meet evolving challenges, operators must adopt a layered defense approach and combine the vigilance of onsite teams with the speed and precision of modern technology.

Panelists shared several red flags that can help staff spot a potential fraudster, including an urgency to immediately move in, requests to move-in after hours or paying multiple months of rent upfront. While human observation remains essential, AI-powered tools are dramatically improving detection—reducing evictions and bad debt by up to 51%.

“Fraudsters may be getting more sophisticated but having multiple layers to the application process helps a lot,” said Jeremy Thomason, Managing Principal at Convolo Capital. “We hire third-party property managers that use a variety of tools to mitigate fraud, but one of the most impactful has been the integration of technology that can identify deposit patterns in an applicant’s account.”

Thomason emphasized that while AI is a powerful ally, it’s no substitute for the human element.

Looking Forward

With changing legislation, transparency requirements and even bans on credit score usage in some areas, operators face more pressure than ever to safeguard their communities. Smarter technology and well-informed associates offer a path forward where fraud is easier to detect, prevent and respond to.

“Onsite teams are the first line of defense against fraud,” Thomason said. “If you try to remedy the issue only with AI and eliminate the human component, you’re in trouble. Human intelligence and AI have to work together to be effective.”

What Property Managers Should Know About Paid Social

Navigating the complexities of paid social isn’t just a good idea, it’s a necessity.

It’s long since been recognized that social media has evolved beyond casual networking platforms to powerful business tools. With platforms that shape how we communicate, make decisions and connect with brands, how we advertise to prospective residents has fundamentally changed. Paid social campaigns offer a direct path to visibility, but only when strategically approached.

The rules are different now: Targeting, content and timing are everything. Understanding how to use paid social effectively could make or break your property’s next big move. Let’s dive into what you need to know to make the most of it.

The Importance of Paid Social for Property Managers in 2025

With millions of potential residents spending time on social media daily, paid social advertising offers property managers an incredible opportunity to

reach targeted audiences that traditional marketing methods often miss. Platforms like Facebook, Instagram, LinkedIn, TikTok and others provide an unparalleled reach, allowing you to get your message in front of the right people at the right time.

The need for effective paid social strategies has never been greater, especially as rental markets become more competitive and prospective residents increasingly turn to digital channels for apartment searches. As resident expectations shift, so too must the way property managers communicate and market their properties. By investing in paid social campaigns, property managers can not only stay top of mind but also influence prospective residents throughout their decision-making process.

Paid social also offers precisions targeting, which is invaluable for property managers who want to focus their marketing efforts on the people most likely to convert into residents.

Key Platforms for Paid Social in 2025

In 2025, property managers should consider a few key platforms for paid social advertising. Each platform offers unique advantages, so understanding which one will resonate most with your target audience is critical.

Facebook and Instagram

As the most established platforms for paid social advertising, Facebook and Instagram remain powerful tools for property managers. They allow for hypertargeted ad campaigns and with more than 3 billion active users across both platforms, these networks provide access to a vast audience, making them ideal for driving awareness and engagement. Instagram, in particular, is highly visual, making it a great platform for showcasing apartment photos, virtual tours and community amenities. On the other hand, Facebook’s robust ad system

Paid Social — continued on page 30

Servicing Orange County We Manage & Sell in Your Neighborhood

• Scheduled annual inspections, interior/exterior

• 99.89% consistent collection each month

offers a wide range of ad formats, from carousel ads to lead generation forms, allowing property managers to run ads that directly collect rental inquiries.

LinkedIn

While LinkedIn is primarily a professional networking platform, it’s also increasingly useful for property managers targeting corporate renters, remote workers, and other professionals needing high-quality housing. Sponsored content on LinkedIn allows property managers to reach decision-makers at companies or those moving for workrelated purposes, making it a great choice for targeting a more specific audience.

TikTok

TikTok has quickly become among the most popular social media platforms, particularly among younger generations. For property managers, TikTok offers a more creative and engaging way to showcase properties. Short, engaging videos highlighting apartment features, resident testimonials or the lifestyle of living in a particular community can capture attention and go viral, making it an excellent platform for reaching younger audiences.

YouTube

Video content is king, and YouTube remains a dominant platform for video ads. Property managers can create video tours, client testimonials and neighborhood guides that offer a deeper look into what it’s like to live at their properties. By leveraging YouTube’s robust targeting capabilities, property managers can ensure individuals see their videos in the decision-making phase of their apartment search.

X

Though not as visually oriented as other platforms, X is still an important place for timely updates and announcements. It can be a good platform for promoting special offers, upcoming

open houses, and rental availability. Paid social ads on X can help generate quick engagement and prompt action from followers.

How Property Managers Can Maximize Their Paid Social Efforts

Effective paid social strategies don’t just involve setting a budget and running ads. They require a thoughtful approach to targeting, content creation, and measurement. Below are some key tips for property managers to maximize their paid social investments.

Know Your Audience.

Before diving into paid social campaigns, it’s crucial to understand your target audience. This includes knowing their age, lifestyle, income level and what motivates them to search for housing. Paid social platforms offer incredible targeting capabilities, so the better you understand your audience, the more you can identify the right people.

For example, if your property is near a university, you may want to target students or young professionals moving to the area. If your property offers luxury amenities, you may want to target higher-income individuals. Once you have a clear understanding of your audience, you can refine your targeting to make your paid social ads more effective.

Invest in High-Quality Visual Content

Social media is a visual medium, and great visuals are key to standing out. High-quality photos and videos of your property, amenities, and neighborhood are essential for creating an engaging ad. You might even consider creating virtual tours or 360-degree videos to give potential tenants a full view of the space from the comfort of their homes.

Use Compelling Calls-to-Action (CTAs)

Every paid social ad should have a clear, compelling call-to-action that encourages users to take the next step, whether scheduling a tour, signing up

for a newsletter or submitting an application. The CTA should be simple, direct, and aligned with the goal of the ad. Examples of strong CTAs include “Schedule Your Tour Today,” “Learn More About Availability” or “Apply Now.”

Monitor and Optimize Campaign Performance

Paid social is not a set-it-and-forget-it activity. It requires constant monitoring and optimization to ensure you get the best return on investment (ROI). Property managers should regularly review metrics like click-through rates (CTR), conversion rates and engagement to gauge the effectiveness of their campaigns. Adjusting your targeting, ad copy or visuals based on performance data can help you achieve better results.

Retargeting for Increased Conversions

Retargeting is a powerful tool in paid social advertising. By running retargeting campaigns, property managers can reach individuals who have previously interacted with their content or visited their website but didn’t complete an action, such as filling out a rental inquiry form. These individuals are already familiar with your property, and retargeting ads serve as a reminder to take the next step.

The Bottom Line

Paid social media advertising is critical to any modern property manager’s marketing toolkit. With the right approach to targeting, content creation and ongoing optimization, paid social can help increase visibility, attract qualified residents and build a strong online presence for your property. By staying ahead of trends and leveraging the most effective platforms, property managers can tap into the vast potential of social media to fill vacancies and grow their brand.

In 2025, paid social is not just a trend—staying competitive in a digitalfirst rental market is necessary.

Certified Rental Housing Provider EDUCATION

— Fall 2025 Program —

Wednesdays

September 3–November 12, 2025

8:30 a.m.–12:30 p.m.

This 11-week comprehensive training course is perfect for both new and experienced rental-housing providers. If you are an Apartment Owner, Resident Manager, Regional Property Supervisor, or Operations Team Member, this class is for you! Our instructors are industry leaders and seasoned professionals who will equip you with the knowledge and tools that will help you grow and thrive.

Course Topics Include:

• Residential Property Management

• Property Marketing Analysis & Strategies

• Property Maintenance

• Leasing Techniques & Renting to Qualified Residents

• Legal Issues Affecting Landlords & Tenants

• Human Resources

• Fair Housing & Government Standards

• Employee Development

• Financial Management & Budgeting

• Liability, Emergency & Crime Management

• Insuring & Protecting Your Community

Where else but at…

VERTICAL BLINDS

(We customize to your opening onsite)

MINIBLINDS

(Aluminum or vinyl 1”, 1.5” or 2”)

Faux wood miniblinds 2” (Call for pricing)

We can fix your old rail and purchase vane per piece or set

CLOSETDOORS: VINYL OR MIRRORED

24GA Steel, 1pc top channel & bottom track, 26GA frame molding, cameo white prefinished panel, steel braces are glued to each panel for added strength & rigidity & prevent warpage

Thru-the-Wall A/C: 12k BTU (115V/220V) Frigidaire, Friedrich, Garrison

WE CARRY:

or

VERTICAL MAILBOXES: 3, 4, 5, 6, or 7 doors

20”

or

Hoods: 24”, 30”, 36”, 42”; White, bisque, black, S/S Vented or non-vented

1) APPLIANCES: stoves, air conditioners, wall furnaces; dishwashers; OTR microwave; wall ovens, cooktops; water heaters, range hoods & appliance parts

2) FLOORING MATERIALS: carpet, vinyl sheet, vinyl planks, 6-12mil wear layer, 12x12 & 18x18 tile

3) PLUMBING: toilets; kitchen and bathroom faucets; shower valves, repair parts for Mixet, Pfister, MOEN & Delta

4) ELECTRICAL: ceiling fans, indoor & outdoor light fixtures, repair parts

5) LOCKSETS: entry, double or single cyl deadbolts, privacy and passage locks; dummy knobs

6) REPAIR PARTS: for windows, kitchen drawers & cabinets, shower doors, screening materials, exhaust fan motors

7) VARIOUS OTHER NEEDS: garbage disposers, exhaust fan motors, vertical mailboxes, closet doors, medicine cabinets, cutting boards, deck paints, maintenance coating paints, vertical blinds sets & parts; hose bibs and lock, cleaning chemicals Come On Down Check Us Out!

Dishwasher: 18” or 24” Hotpoint or Frigidaire

General Wire

Replacement Cables: 3/8”; ½”, 25’, 50’, 75’ or 100’, Regular head, DH or DDH

Standard, Bradford White, & Reliance

screen repair parts

Nylon
Polyester 17oz–30oz
Hill Bros & Life Paint Decks (Magnesite & Concrete)
COOKTOPS: 24”; 30” & 36”
Wall Furnace
Walloven: Brown or GE
Gas
Electric:
24” & 30” Brownstove, Hotpoint, Amana, GE & Whirlpool
Vinyl Planks 6–12mil

Explore Earthquake Risk in Your Area with This Interactive USGS Map

How vulnerable is your apartment to earthquake damage?

If it is located within a fault, landslide, or liquefaction zone, it may be at risk—and a combination of any of these could be disastrous.

Active earthquake faults in Orange County run along the coast and mountain ranges, hitting places such as Huntington Beach and Yorba Linda.

And the hillside communities of Laguna Beach, San Clemente and Santiago Canyon are prone to land-

slides that can be triggered in a major earthquake, potentially undermining the foundation of a home, or sliding into one.

Liquefaction areas can be found throughout the county, most notably wherever water flows either above or below the ground: In the aquifer-rich region of central and coastal Orange County, Garden Grove, Santa Ana, Irvine, Huntington Beach, and Yorba Linda, to name a few.

Liquefaction amplifies the impacts of seismic waves produced during an

earthquake. The ground reacts like Jello-O: jiggling, undulating, and putting the structures built upon it in jeopardy.

The United States Geological Survey has published an interactive map online, enabling the public to search by property address to determine the earthquake risks associated with specific land parcels.

Properties located on or near a fault or liquefaction zone are particularly at

is “just another number.”

Proven

EPA Mandated Lead Paint Renovation, Repair and Painting Certification

U.S. Environmental Protection Agency rules require that anyone who performs renovations, repairs or painting of pre-1978 homes (including rental units) and buildings must be lead-safe certified. Violators are subject to significant fines.

The Initial EPA Lead Paint Renovation, Repair and Painting (RRP) Certification Class is a oneday (8-hour) training and certification program that meets both federal EPA and State of California requirements for contractors, landlords, property managers and maintenance personnel who are involved in any activity that has the potential to disturb lead-based paint in pre-1978 housing and other buildings.

Date: Thursday, August 14, 2025

Time: 8 a.m. to 5 p.m.

This interactive, comprehensive, hands-on course will cover:

• EPA regulations

• Significant health effects of lead-based paint

• How to properly test for the presence of lead-based paint

• Safe and appropriate work practices:

• Mock-up construction area using components that contain lead-based paint

• Pointers for training non-certified renovation workers

If you or your employees need to get certified, register today! Space is limited.

Location: National Econ Corporation (1899 S. Santa Cruz St., Anaheim)

Cost: $295 members / $375 non-members

refunds after August 1, 2025

Triple-Tax Trap on Investment Real Estate

While California policymakers express concern about housing shortages, their own tax policies are locking up real estate inventory.

Housing providers in Southern California face an increasingly challenging landscape, marked by tenant-favored regulations that penalize property investors at every turn. From Los Angeles’ strict rent control measures to statewide tenant protection laws—and new local taxes like Measure ULA—rental property owners must navigate an ever-growing list of restric tions and taxations. Many investors would love to sell and cash out—but feel trapped by the significant capital gains tax they would owe upon selling. As a result, inventory remains scarce, driving prices higher and further wors ening the housing affordability crisis.

The TV vs. Real Estate Test

When you compare how real estate is taxed to, for example how a television is taxed when purchased, you pay sales tax once on the TV. Done. The government doesn’t show up year after year demanding more money for the same

having already taxed you annually through property taxes.

This structure creates a counterproductive incentive. Rather than selling to new investors and increasing inventory, owners hold on to their properties indefinitely to avoid a large tax hit. The result? Fewer transactions, less inventory, and continued upward pressure on home prices—further fueling the

the same real estate asset multiple times? And if this approach changed, could it be the key to unlocking more inventory and creating a healthier, more balanced housing market?

A Question of Constitutionality

Our founding fathers opposed direct taxation on property for precisely this reason—they understood that repeated taxation on the same asset erodes economic freedom. Unlike consumption taxes, which you can avoid by choosing not to buy, real estate investors have no way to reduce or opt out of this layered tax burden. It’s taxation without the protection of economic choice.

California’s Self-Inflicted Housing Crisis

This tax-driven inventory freeze is a key contributor to California’s affordability crisis. Long-term housing providers sit on properties that could be revitalized by new ownership, while policymakers continue to question why inventory remains so tight.

California urgently needs a more dynamic housing market—with more available real estate and more investment—yet its’ tax structure actively discourages the very property transfers that could help free up inventory and create a more balanced market.

A Simple, Effective Solution

Eliminating capital gains tax on long-held investment properties would immediately unlock inventory. Housing providers would gain the flexibility to sell, and long-owned properties could be passed on to new investors bringing fresh capital and new opportunities for the younger generation.

The Bottom Line

Investing in real estate is already a risk-heavy endeavor, especially in tenant-friendly markets like California.

Triple taxation—via transfer taxes, ongoing property taxes, and capital gains taxes—creates a system that discourages turnover and locks up desperately needed inventory. California’s housing crisis isn’t just a result of zoning and regulation. It’s a tax problem.

What’s Your Take?

Is it fair to pay transfer taxes when you buy, property taxes every year you own, and capital gains taxes when you sell? Is capital gains tax the only thing keeping you from cashing out? I’d love to hear your perspective—and any ideas you’d offer for creating a more balanced system.

About the Author:

Mercedes Shaffer is a multifamily broker with REAL. If you have questions about buying, selling or doing a 1031 exchange, her team serves Los Angeles and Orange Counties and can be reached at 714.330.9999, InvestingInTheOC@gmail.com, or you can visit their website at InvestingInTheOC.com BRE 02114448

This article is intended for educational and discussion purposes. It is not intended as tax or legal advice. As a real estate broker, I’m not licensed to provide tax or legal guidance. Please consult your CPA or attorney for those matters.

risk of damage in an earthquake. Visit the California Earthquake Hazards Zone Application Map at https://maps.conservation.ca.gov/cgs/EQZApp/app/. If your apartment building is the type proven to be vulnerable to earthquake damage, you should consider having an engineering study done to determine whether any retrofitting work should be done. What types of buildings are most vulnerable?

• Pre-1978 soft-story structures (represented with parking on the ground floor and units built above)

• Pre-1975 unreinforced masonry buildings

• Pre-1980 concrete tilt-up buildings

• Pre-1978 non-ductile concrete structures

• Pre-1996 steel moment frame buildings

About Optimum Seismic, Inc.:

For more information on steps you can take to protect your rental property investment, visit optimumseismic. com or call 323-678-4686.

CAREER CENTER

AAOC helps connect multifamily employers and job seekers in Orange & Riverside Counties. The AAOC Multifamily Career Center is designed to help promote industry-specific job openings to current and prospective industry talent.

Employers can post job openings, view resumes, and pre-screen candidates.

Job seekers can search job openings, create alerts, post resumes, and apply online.

The AAOC Multifamily Career Center features:

Relevant, industry-specific job postings that will reach desired audiences

Email notifications directly to employers’ and candidates’ inboxes

Easy to use, web-based interface

Competitive job posting rates for AAOC members and non-members

Passing the Torch… Estate & Legacy Planning Webinar

“Quick

Start Guide”

Date: Thursday, August 21, 2025

Time: 6–8 p.m.

Location: Zoom Webinar

Cost: $55 members

$95 non-members

Fee will apply to 10-week series registration

Join us for an informative and interactive “Quick-Start” to your Estate & Legacy Plan. Learn how to get started on the right path—and save time, money, and stress later.

Legacy Planning Takeaways:

• Clear roadmap for getting started

• Identifying goals and risks

• Understanding the basics

• Planning options

• Common mistakes and how to avoid them

• Tips for organizing, communicating, and simplifying the process

• Editable tools and templates

Then, register for AAOC’s 10-week Legacy Planning Series, presented on Thursday evenings, from September 4–November 6, 2025.

Instructed by:

Tim Gorman is a licensed Real Estate Broker, published author, instructor, seasoned entrepreneur and CPA (inactive). Tim brings a wealth of knowledge and experience. His first book, Tangled Legacy, debuted as a #1 New Release on Amazon in multiple categories. His newest book, “Building Blocks to a Complete Estate Plan” is a workbook aimed to put the learnings of the class and the book into motion.

Estate & Legacy Planning Workshop Series

is

10: Communicate November 6

“The course—and Tim Gorman—exceeded my expectations by leaps and bounds. From an educational perspective, the series was as valuable as anything I’ve had…first grade- to Ph.D.” — Dr. George Watson, 48-Year AAOC Member

“A must course for aging income property owners that wish to maximally pass on the fruits of their lifetime efforts to their desired heirs with minimum government confiscation!” — Gene Opittek, 48-Year AAOC Member

Tim Gorman Broker, CPA (inactive), Author, Gorman & Associates, Inc.
Ryan W. Young, ESQ. Principal Attorney, OC Trial Group
George Lanza President & Managing Director, M&A Specialist, Plethora Businesses
Kelly Clyde, CFP Founding Partner, South Coast Investment Advisors
Yuval Domb, CPA President & Founder, Clarity Group Financial
Rev. Bill Barman Priest, Community Leader, Roman Catholic Diocese of Orange
Anson Cain, ESQ. Managing Partner, Albrecht & Barney
Nick Lieberman President & Founder, Mortgage Loan Officer, Bona Fide Mortgage
Celine Jatico–Molendyk Owner & CEO, Assured Care & Staffing Services

The Benefits of AAOC Membership

Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including:

– Free consultation from our trained membership – Special seminars on topics such as taxes, property

Cozette Hanich

Kenneth Breit

Stead Rental Management

New Members

John & Florence Kiang Properties

Bruce W Albert Properties

New Apartment Program for California

SUPPLIER CORNER

Deans & Homer

Deans & Homer pioneered a community-based renters’ insurance program more than 30 years ago for professionally managed apartment communities to ensure compliance with insurance requirements. With Deans & Homer’s web-based program, all residents of participating communities are pre-approved and can start a same-day policy easily at InsureYourStuff.com.

We partner with your company to customize a program that meets both your lease requirements and provides broader coverage than your typical renters’ insurance policy—creating better experience for leasing teams and their community residents.

• Minimum 100+ Total combined professionally managed units

• Option to add/insure up to nine residents of same unit on single policy

• Corporate and property-level reporting to assist with keeping residents in compliance

• Residents may transfer their policy to other rental properties (in most States)

• Expanded fire legal liability coverage, includes water damage, fire, smoke & explosion

SLAB LEAKS?

• Liability limits of $100,000 or $300,000

• Personal Property limits from 20,000 to $50,000

• Property Deductibles of $250 or $500

• $500 Food spoilage due to electrical outage ($100 Deductible)

• $1,000 Medical Expenses paid to others

• $1,000 Jewelry theft included (two higher limits available)

• $5,000 of Personal Property within insured’s automobile

• Paid additional living expenses up to the property limit

• Policy premium remains same after filing claim

• Worldwide theft coverage

• We process/pay our own claims in-house

• Dedicated Account Manager to provide training/supplies

• Resident can take policy with them when they move-out to next rental

For more information on our program and to see if you qualify, please contact Debbie Halverson at 949-231-8495 or email debbieh@deanshomer.com.

Apartment Association of Orange County’s Supplier Directory

(Please see Supplier Contact Index for contact information)

Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Acoustic Ceiling Removal

BMS CAT of Southern California

S-Team Turn Overs

Access Control Solutions

A.S. Wise, Inc.

ButterflyMX

Gatewise

Rently

Accounting Services

AllView Real Estate

Accounting Software

Entrata

Yardi Systems Inc.

Answering Service

Entrata

Apartment Building Inspection

Automatic Fire Sprinklers

Ideate Design-Build, Inc.

Optimum Seismic, Inc.

Villa Property Inspections LLC

Apartment Market Research Data

ALN Data

Apartment Association of Orange County

Apartment SEO

Yardi Systems Inc.

Apartment Rental Publications & Services apartments.com

Intellirent

Zillow Rentals

Apartment/Student Housing

CBRE Multifamily SoCal–Dan Blackwell & Team

Kairos Investment Management Company

Stream Realty Partners—Pat Swanson

Titanium Restoration Services

Vesync

Appliances Sales, Service & Leasing

ACE Commercial Laundry Equipment, Inc.

All Valley Washer Service Inc

Johnnies Appliances

L and D Appliance Corp.

National Service Company

R&B Wholesale Distributors, Inc.

WASH Multi Family Laundry Systems

Asbestos

ATI Restoration

BluSky Restoration Contractors, LLC

BMS CAT of Southern California

FIRST ONSITE Restoration

Pacific Environmental & Abatement Solutions Inc

Restoration Management Company

Asphalt Sales & Service

Advantage Painting Solutions

Everline Coatings and Services—S Orange Co

Rose Paving LLC

Attorneys

Albrecht & Barney Law Corporation

AWB Law, P.C.

Brennan Law Firm

Duringer Law Group, PLC

Fisher & Phillips

Kimball, Tirey & St. John LLP

Newmeyer & Dillion, LLP

SNR Law Group, PC

SNS Law Group, LLP

Wesierski & Zurek LLP, Lawyers

Balconies & Decks

Deck Diagnostics

DrBalcony

Optimum Seismic, Inc.

South Coast Deck Inspections

WICR Waterproofing & Decking

Bath Restoration or Renovations

Buffalo Maintenance, Inc.

CALbath

FMM Construction

MirrorMate Frames

OC Professional Maintenance Team

OVC Plumbing and Drain

RBCI Inc.

S-Team Turn Overs

TASORO

Titanium Restoration Services

Restoration Services Company

Biohazard

Bio SoCal

Bio-One of Orange

Knight Commercial

Kraken Restoration Inc.

Servpro of Newport Beach

Boiler Systems

H2O Heating Pros, Inc.

Ironwood Plumbing, Inc.

Water Heater Man, Inc.

Building Products

BEHR Paint Company

Cabinets/Refinishing

Buffalo Maintenance, Inc.

Gogo Cabinets

KJ Design Center

MirrorMate Frames

Qwikkit

SM Painting Corp.

S-Team Turn Overs

TASORO

The Door & Window Company

Carpentry

Buffalo Maintenance, Inc.

RBCI Inc.

Carpet Sales & Service

Contract Carpet Corporation

KJ Design Center

R&B Wholesale Distributors, Inc.

Chimney Sweeps

R1 Facility Services

Cleaning/Janitorial Services

Bio SoCal

Bio-One of Orange

Crown Building Services Inc.

Gale Force Property Maintenance Inc.

Molly Maid of Irvine, Saddleback and Temecula Valley

Strategic Sanitation Services

Titanium Restoration Services Company

The Junkluggers of Orange County

Closet Doors

Argos Home Systems Inc

The Door & Window Company

Coin-Operated Laundry Equipment

ACE Commercial Laundry Equipment, Inc.

All Valley Washer Service Inc

National Service Company

WASH Multi Family Laundry Systems

continued from page 49

Collections

Duringer Law Group, PLC

David S. Schonfeld, Attorney at Law

Kimball, Tirey & St. John LLP

Communications

Cox Communications

Concrete Maintenance & Repair

Buffalo Maintenance, Inc.

Everline Coatings and Services—S Orange Co

Mason Reconstruction LLC

Precision Concrete Cutting

Rose Paving LLC

Construction

Alpha Structural Inc.

BELFOR Property Restoration

Buffalo Maintenance, Inc.

CAMP Facility Services

Contract Carpet Corporation

CraftWorks Painters

DrBalcony

ECC Exteriors

EmpireWorks Reconstruction and Painting

FMM Construction

Ideate Design-Build, Inc.

KD Electric Company

OC Professional Maintenance Team

One Call Restoration

Optimum Seismic, Inc.

Prestige Construction and Renovation Services, Inc

RBCI Inc.

Rose Paving LLC

TASORO

Construction Defect Specialist

DrBalcony

Ideate Design-Build, Inc.

Mason Reconstruction LLC

Consulting

Gorman & Associates, Inc.

Intersolutions — Property Management Staffing

Specialists

SNR Law Group, PC

Stream Realty Partners—Pat Swanson

Street Beat Promo

Contract Services

Argos Homes Systems

CAMP Facility Services

Countertops

Buffalo Maintenance, Inc.

KJ Design Center

TASORO

Deck Coatings, Magnesite Repairs, Waterproofing

Advantage Painting Solutions

Crank Waterproofing

DrBalcony

ECC Exteriors

Precision Roofing & Waterproofing Inc.

Premier Commercial Painting South, Inc.

South Coast Deck Inspections

WICR Waterproofing & Decking

Digital Management Services

CHOOVIO Inc

Doors

Bear Windows Inc.

Newman Windows and Doors

The Door & Window Company

Drain Cleaning

California Rooter & Plumbing

LA Hydro-Jet & Rooter Service, Inc.

OVC Plumbing and Drain

Zoom Drain North Orange County

Draperies/Blinds/Window Coverings

Apex Window Décor

R&B Wholesale Distributors, Inc.

Drug & Alcohol Testing

Resident IQ

Dryer Vent & Duct Cleaning

Crown Building Services Inc.

R1 Facility Services

Electric Vehicle Products & Services

Chargie

Gerhard Electric

JuiceNet

KD Electric Company

REVS (Refuel Electric Vehicle Solutions)

S.E. Electrical Service Inc.

Electrical/Lighting

Advantage Painting Solutions

Electric Medics

FMM Construction

Gerhard Electric

Green Zuru

JuiceNet

KD Electric Company

S.E. Electrical Service Inc.

Service 1st

Energy Management

Armada Power

CHOOVIO Inc

ESA Multifamily Energy Savings Program

JuiceNet

Pearlx

Rently

Synergy Companies

Yardi Systems Inc.

Environmental Consulting & Training

American Environmental Specialists, Inc.

Bio SoCal

Bio-One of Orange

Knight Commercial

Pacific Environmental & Abatement Solutions Inc

Restoration Management Company

Strategic Sanitation Services

Environmental Services

ATI Restoration

BluSky Restoration Contractors, LLC

Knight Commercial

Escrow

Genesis Bank

Estate/Financial Planning

Kimball, Tirey & St. John LLP

SNR Law Group, PC

Fencing & Gates

Buffalo Maintenance, Inc.

Premier Commercial Painting South, Inc.

Financial Planning

Fire Safety

PRC Restoration Supplier Directory

Kairos Investment Management Company

Automatic Fire Sprinklers

Black Bird Fire Protection, Inc.

Bob Peters Fire Protection

Fire & Flood Restoration

ATI Restoration

BluSky Restoration Contractors, LLC

BMS CAT of Southern California

Bob Peters Fire Protection

FMM Construction

Kraken Restoration Inc.

Restoration Management Company

Service First Restoration Inc

Servpro of Newport Beach

Titanium Restoration Services

Flooring

Contract Carpet Corporation

Floor Coverings International

KJ Design Center

Real Floors

Redi Carpet

TASORO

Urban Surfaces

Furniture/Furniture Rental

AFR Furniture Rental

CORT Furniture Rental

Garage Doors

Newman Windows and Doors

General Contractor

Alpha Structural Inc.

Angelo Termite and Construction

BELFOR Property Restoration

Buffalo Maintenance, Inc.

Deck Diagnostics

EmpireWorks Reconstruction and Painting

FIRST ONSITE Restoration

Ideate Design-Build, Inc.

Knight Commercial

Mason Reconstruction LLC

Monument Roofing

OC Professional Maintenance Team

PRC Restoration

RBCI Inc.

SM Painting Corp.

Service First Restoration Inc

Graphics

Street Beat Promo

Handyman

Buffalo Maintenance, Inc.

OC Professional Maintenance Team

SM Painting Corp.

Heating & Air Conditioning

R&B Wholesale Distributors, Inc.

Insurance

Arroyo Insurance Services, Inc

AssuredPartners

Deans & Homer, Renter’s Insurance

Dick Wardlow Insurance Brokers

Entrata

Farmer’s Insurance — Theresa Simes Agency

Homewell Insurance Services Inc

ISU — The Olson Duncan Agency

Navion Insurance Associates, Inc

NFP Property & Casualty

Prendiville Insurance Agency

TheGuarantors

Internet Services

Apartment SEO

apartments.com

Cityside Fiber

Cox Communications

Google Fiber Inspections

Automatic Fire Sprinklers

Bob Peters Fire Protection

Deck Diagnostics

DrBalcony

One Call Restoration

One Structural — Balcony1 • Retrofit1

Optimum Seismic, Inc.

R1 Facility Services

South Coast Deck Inspections

Villa Property Inspections LLC

Interior Design

BEHR Paint Company

Contract Carpet Corporation

MirrorMate Frames

Investments

American 1031

CFG Investments, Inc.

Kairos Investment Management Company

Kay Properties & Investments Company

LordCap Green

Janitorial

Strategic Sanitation Services

Junk Removal & Hauling

Gale Force Property Maintenance Inc.

Kraken Restoration Inc.

The Junkluggers of Orange County

Kitchen Renovations

Buffalo Maintenance, Inc.

CALbath

MirrorMate Frames

OC Professional Maintenance Team

Landscape

Amerigreen Landscape

Laundry Equipment & Services

ACE Commercial Laundry Equipment, Inc.

All Valley Washer Service Inc.

Johnnies Appliances

National Service Company

WASH Multi Family Laundry Systems

Leak Detection

CHOOVIO Inc

California Rooter & Plumbing

OVC Plumbing and Drain

Roto Rooter Service Company

SAYA Life

Lending Institutions

CBRE Multifamily SoCal–Dan Blackwell & Team

Chase Commercial/Multifamily Lending–Scott Schweer

Citizens Business Bank

Genesis Bank

Shanon Ohmann Real Estate Group

Mailboxes

Orange County Mailboxes

Maintenance, Repairs, Products

Bar-B-Clean

BEHR Paint Company

BG Multifamily

Buffalo Maintenance, Inc.

Contract Carpet Corporation

CraftWorks Painters

Gatewise

Ingersoll Rand

KD Electric Company

MirrorMate Frames

OC Professional Maintenance Team

Pacific Environmental & Abatement Solutions Inc

Service 1st

SM Painting Corp.

WICR Waterproofing & Decking

Marketing apartments.com

Intellirent

Street Beat Promo

Zillow Rentals

Zumper

Supplier Directory

continued from page 51

Mold Remediation

American Environmental Specialists, Inc.

ATI Restoration

BELFOR Property Restoration

Bio-One of Orange

BluSky Restoration Contractors, LLC

BMS CAT of Southern California

FIRST ONSITE Restoration

Kraken Restoration Inc.

One Call Restoration

Pacific Environmental & Abatement Solutions Inc

PRC Restoration

Roto Rooter Service Company

Service First Restoration Inc

Servpro of Newport Beach

Multi-Family Advisory Services

ESA Multifamily Energy Savings Program

Gorman & Associates, Inc.

SNR Law Group, PC

Odor Removal

Bio SoCal

FIRST ONSITE Restoration

Servpro of Newport Beach

Strategic Sanitation Services

Outdoor Furniture & Refinishing

Patio Guys

Paint Sales & Service

Advantage Painting Solutions

BEHR Paint Company

CraftWorks Painters

Dunn-Edwards Corporation

ECC Exteriors

EmpireWorks Reconstruction and Painting

OC Professional Maintenance Team

Premier Commercial Painting South, Inc.

SM Painting Corp.

S-Team Turn Overs

Parking

Dedicated Transportation Services

Reliant Parking Solutions, LLC

Patrol Services

California Safety Agency

Pest Control

Lloyd Pest Control

Pipe Restoration

Roto Rooter Service Company

Plumbing, Contractors & Supplies

California Rooter & Plumbing

EZ Drain & Plumbing

Ironwood Plumbing, Inc.

Mason Reconstruction LLC

OVC Plumbing and Drain

Roto Rooter Service Company

Service 1st

Zoom Drain North Orange County

Pipe Restoration

Roto Rooter Service Company

Pool & Spa Service & Repair

Pacific Coast Commercial Pool Service

Service 1st

Power/Pressure Washing

CraftWorks Painters

Crown Building Services Inc.

Gale Force Property Maintenance Inc.

Everline Coatings and Services—S Orange Co

R1 Facility Services

Private Investigations

FPK Security

Private Security

FPK Security

Products

Street Beat Promo

TheGuarantors

Property Management

AllView Real Estate

API Property Management

CFG Investments, Inc.

CHOOVIO Inc

Fairgrove Property Management

Intersolutions — Property Management Staffing

Specialists

LoCali Management Group

Orange County Property Management

Satellite Management Company

Property Management Software

Entrata

Reliant Parking Solutions, LLC

Resident IQ

Snappt Inc.

Yardi Systems Inc.

Property Management Staffing & Training

BG Multifamily

Intersolutions — Property Management Staffing

Specialists

JWilliams Staffing, Inc.

Multi Team Staffing

The Liberty Group

Rain Gutters

Argos Homes Systems

Gale Force Property Maintenance Inc.

R1 Facility Services

Real Estate/Investments

AllView Real Estate

CBRE Multifamily SoCal–Dan Blackwell & Team

Gorman & Associates, Inc.

Investing in The OC

Kairos Investment Management Company

Kay Properties & Investments Company

Shanon Ohmann Real Estate Group

SNS Law Group, LLP

Stream Realty Partners—Pat Swanson

Real Estate Broker

AllView Real Estate

CBRE Multifamily SoCal–Dan Blackwell & Team

Gorman & Associates, Inc.

Investing in The OC

Shanon Ohmann Real Estate Group

SNR Law Group, PC

Reconstruction

BEHR Paint Company

BELFOR Property Restoration

EmpireWorks Reconstruction and Painting

Ideate Design-Build, Inc.

Knight Commercial

One Call Restoration

RBCI Inc.

S-Team Turn Overs

Service First Restoration Inc

WICR Waterproofing & Decking

Rent Payment System

Resident IQ

Resident Screening

AllView Real Estate

Intellirent

Resident IQ

Snappt Inc.

Yardi Systems Inc.

Resident Services

Entrata

Remote Ally

Roofing

BluSky Restoration Contractors, LLC

CAMP Facility Services

Crank Waterproofing

ECC Exteriors

FMM Construction

Guardian Roofs by Sudduth Construction Inc.

Knight Commercial

Monument Roofing

Precision Roofing & Waterproofing Inc.

Royal Roofing

Vision Roof Services

Security Services/Patrol Services

California Safety Agency

FPK Security

Gatewise

Snappt Inc.

USGI — Upland Group

Seismic Retrofitting & Engineering

Alpha Structural Inc.

One Structural — Balcony1 • Retrofit1 • ADU1

Optimum Seismic, Inc.

Service and Leasing

Shanon Ohmann Real Estate Group

Snappt Inc.

TheGuarantors

Signage

Street Beat Promo

Solar Thermal

Pearlx

Staffing Service

BG Multifamily

Intersolutions — Property Management Staffing Specialists

JWilliams Staffing, Inc.

Multi Team Staffing

The Liberty Group

Surface Restoration

CraftWorks Painters

Sustainability/Green Energy

California Energy-Smart Homes

ESA Multifamily Energy Savings Program

Energy Code Ace

Optima

Pearlx

The Junkluggers of Orange County

Tax Planning

Albrecht & Barney Law Corporation

Telecommunications

Cityside Fiber

Cox Communications

Towing

Alberto's Towing

Dedicated Transportation Services

TO’ and MO’ Towing

Training

Intersolutions — Property Management Staffing Specialists

Trash Service/Recycling

Strategic Sanitation Services

The Junkluggers of Orange County

Valet Living

Utilities & Sub Metering

CHOOVIO Inc

ESA Multifamily Energy Savings Program

Google Fiber

Livable

Resident IQ

SAYA Life

Southern California Edison-Multi Family Program

Video Commercials

Intersolutions — Property Management Staffing Specialists

Video Surveillance

A.S. Wise, Inc.

Remote Ally

Gatewise

Water Heaters

California Rooter & Plumbing

H2O Heating Pros, Inc.

OVC Plumbing and Drain

Roto Rooter Service Company

Water Heater Man, Inc.

Water Heaters Only, Inc.

Waterproofing

Advantage Painting Solutions

Crank Waterproofing

ECC Exteriors

Mason Reconstruction LLC

Premier Commercial Painting South, Inc.

Precision Roofing & Waterproofing Inc.

S M Painting Corp.

South Coast Deck Inspections

WICR Waterproofing & Decking

Water Removal

ATI Restoration

BMS CAT of Southern California

FIRST ONSITE Restoration

Kraken Restoration Inc.

One Call Restoration

PRC Restoration

Restoration Management Company

Windows & Doors

Bear Windows Inc.

Crown Building Services Inc.

Gale Force Property Maintenance Inc.

Newman Windows and Doors

The Door & Window Company

A.S. Wise, Inc.

Apartment Association of Orange County’s Supplier Contact Index

(Please see AAOC’s Supplier Directory for Listings of Services)

All Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Jean Sabga jsabga@aswise.net 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 info@aswise.net — http://aswise.net

ACE Commercial Laundry Equipment, Inc.

Multi-Housing Division 14404 Hoover Street Westminster, CA 92683-5319 (714) 897-4342 acelaundry@gmail.com — http://www.acelaundry.com

See the Advertisers Index on Page 68 for the location of our ad.

AFR Furniture Rental

John Spivey 3330 Garfield Avenue Commerce, CA 90040 (323) 400-7508 jspivey@rentfurniture.com — http://www.rentfurniture.com

ALN Apartment Data

Dianna Moreau

dianna@alndata.com

2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553

sales@alndata.com — http://www.alndata.com

API Property Management

Ana Lamb 18022 Cowan #290 Irvine, CA 92614-6806 (714) 505-5200 admin@apipropertymanagement.com http://apipropertymanagement.com

ATI Restoration

Edwina Garcia edwina.garcia@atirestoration.com 3360 E. La Palma Avenue Anaheim, CA 92806 (714) 412-0828

edwina.garcia@atirestoration.com http://www.atirestoration.com

AWB Law, P.C. Anthony Burton anthony@awblawpc.com 2040 Main Street Suite 500 Irvine, CA 92614 (949) 244-4207 admin@awblawpc.com

Advantage Painting Solutions

Steve Wiens 14734 Yorba Court Chino, CA 91710 (951) 840-8548

steve@advantagepaintingsolutions.com

Alberto’s Towing

Alberto Castellanos albert@albertostowing.com 593 North Batavia Street Orange, CA 92868-1218 (714) 616-0290 dispatch@albertostowing.com

Albrecht & Barney Law Corporation

Anson Cain atc@albrechtbarney.com 1 Park Plaza, Suite 900 Irvine, CA 92614-5910 (949) 263-1040 mar@albrechtbarney.com — https://albrechtbarney.com/ All Valley Washer Service Inc

John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — http://www.allvalleywasher.com

AllView Real Estate

Daniel Gutierrez dgutierrez@allviewrealestate.com 1501 Westcliff Drive Suite 270 Newport Beach, CA 92660 (949) 400-4275 info@allviewrealestate.com — https://allviewrealestate.com/

Alpha Structural Inc

Franchesca Hernandez 8334 Foothill Boulevard Los Angeles, CA 91040 (323) 943-5675 franchesca@alphastructural.com — https://www.alphastructural.com/ American 1031

Adam Bryan adam@american1031.net

10111 Petit Avenue North Hills, CA 91343 (310) 903-6757 adam@american1031.net — http://www.american1031.net

American Environmental Specialists, Inc.

James F McClung Jr. jim@aeshb.com P.O. Box 3744 Huntington Beach, CA 92605 (714) 379-3333 admin@aeshb.com — http://www.aeshb.com

See the Advertisers Index on Page 68 for the location of our ad.

Amerigreen Landscape

Tammie Hourigan 1913 17th Street Suite 209 Santa Ana, CA 92705 (657) 487-4109

tammie@amerigreenls.com

Apartment Association of Orange County

David Cordero cordero@aaoc.com 1601 East Orangewood Avenue Suite 125 Anaheim, CA 92805 (714) 245-9500 http://www.aaoc.com

Apartment SEO

Ronn Ruiz

111 West Ocean Blvd, Suite 1040 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — http://www.apartmentseo.com

Apartments.com

Adriana Mamola amamola@costar.com 3161 Michelson Dr #1675 Irvine, CA 92612 (951) 522-3001 slkelly@costar.com — http://www.apartments.com

Apex Window Decor

Deepa Gorajia 1132 E. Katella Ave Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com

See the Advertisers Index on Page 68 for the location of our ad.

Argos Home Systems Inc

James Van Dyke 11542 Knott St Ste B5 Garden Grove, CA 92841 (714) 894-9534 argosjvandyke@hughes.net

See the Advertisers Index on Page 68 for the location of our ad.

Arroyo Insurance Services, Inc

Seamus McDonald

5000 East Spring Street #570 Long Beach, CA 90815 (310) 245-1925 seamusm@arroyoins.com — http://arroyosouthbay.com

AssuredPartners

Kate Shoemaker 2913 S Pullman Street Santa Ana, CA 92705 (949) 417-4047 kate.shoemaker@assuredpartners.com

Automatic Fire Sprinklers

Chris Delany 7272 Mars Drive Huntington Beach, CA 92647 (714) 841-2066 afs@afsfire.com

BEHR Paint Company

Lori Flores 20610 Via Azul Santa Ana, CA 92705-5044 (909) 248-5132 loriflores@behr.com — http://www.behr.com

BELFOR Property Restoration

Susan Nellor

susan.nellor@us.belfor.com 2920 East White Star Avenue Anaheim, CA 92806 (714) 632-7685 Dannielle.Boase@us.belfor.com

BG Multifamily

Shannon Valentino

5850 Granite Parkway Plano, TX 75024 (714) 654-9498 svalentino@bgsf.com — http://www.bgmultifamily.com

Supplier Contact Index — continued on page 56

Supplier Contact Index — continued from page 54

BMS CAT of Southern California

Timothy Keller

tim@drymaster.com

26021 Pala Dr #150

Mission Viejo, CA 92691 (949) 422-8708

tkeller@bmsmanagement.com — http://bmscat.com

Bar-B-Clean

Bryan Weinstein

24655 Las Patranas

Yorba Linda, CA 92887 (818) 470-6350

bryan@bar-b-clean.com — http://www.bar-b-clean.com

Bear Windows Inc.

George Torres

george@bearwindows.com 2501 Strozier Avenue

South El Monte, CA 91733 (888) 470-2645

george@bearwindows.com — http://www.bearwindows.com

Bio SoCal

Alan Cohen

Alan@BioSoCal.com

4607 Lakeview Canyon Road, Ste 498 Westlake Village, CA 91361 (818) 839-9000

Info@BioSoCal.com — https://biosocal.com/

Bio-One of Orange

Cory Flores

1439 West Chapman Avenue #159 Orange, CA 92868 (949) 306-1733

Cory@Biooneorange.com — http://www.biooneorange.com

Black Bird Fire Protection, Inc.

Richard Eyssallene

richarde@blackbirdfire.com 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095

info@blackbirdfire.com — https://blackbirdfire.com/ BluSky Restoration Contractors, LLC

Robert Canchola 1183 Warner Ave Tustin, CA 92780 (657) 406-4351

robert.canchola@goblusky.com — http://www.goblusky.com

Bob Peters Fire Protection, Inc.

Laurie Vandebrake 3397 East 19th Street Signal Hill, CA 90755 (562) 424-8486

LaurieV@bobpetersfire.com

Brennan Law Firm

Michael Brennan

mike@mbrennanlaw.com

67 Live Oak Avenue Suite 105 Arcadia, CA 91006 (626) 294-0500

cynthia@mbrennanlaw.com — http://www.mbrennanlaw.com

See the Advertisers Index on Page 68 for the location of our ad. Buffalo Maintenance, Inc.

Frank Alvarez

frankie@contactbuffalo.com 6861 Stanton Avenue #G Buena Park, CA 90621 (714) 956-8371

bills@contactbuffalo.com — http://www.buffalomaintenance.com

See the Advertisers Index on Page 68 for the location of our ad. ButterflyMX

John Somarriba

44 West 28th Street 4th floor New York, NY 10001 (800) 398-4416 marketing@butterflymx.com — https://butterflymx.com/

CALbath

Carly Camacho

ccamacho@calbath.com

1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779

commercial@calbath.com — https://www.calbathcommercial.com

CAMP Facility Services

Amber Hassell

ahassell@campfs.com

15139 South Post Oak Rd. Houston, TX 77053 (713) 413-2267

marketing@campfs.com — http://www.campfs.com

CBRE Multifamily SoCal—Dan Blackwell & Team

Christina Tang 18575 Jamboree Rd, Suite 600 Newport Beach, CA 92612

christina.tang@cbre.com — http://www.cbre.com/invocmultifamily

See the Advertisers Index on Page 68 for the location of our ad.

CFG Investments, Inc.

Stephen Meyer 17220 Newhope Street Fountain Valley, CA 92708 (714) 557-1430

steve@cfginvestments.com — http://www.cfginvestments.com

See the Advertisers Index on Page 68 for the location of our ad.

CHOOVIO Inc

Farhad Arvin

sales@choovio.com 23191 La Cadena Drive Suite 102 Laguna Hills, CA 92653 (949) 506-5600

sales@choovio.com

CORT Furniture Rental

Carleen Martin

8484 Wilshire Boulevard Suite A Beverly Hills, CA 90211-3227 (949) 852-0711

Carleen.Martin@cort.com — http://www.cort.com

California Rooter & Plumbing, Inc.

Mark Fowler

1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

calrooter@yahoo.com — http://www.calrooter.com

See the Advertisers Index on Page 68 for the location of our ad.

California Safety Agency

Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990

dcowan@csapatrol.com — http://www.csapatrol.com

Chargie

Robyn Chu 3947 Landmark Street Culver City, CA 90232 (424) 231-3591

robyn.chu@chargie.com

Chase Commercial/Multifamily Lending–Scott Schweer

Scott Schweer

3 Park Plaza, Suite 1000 Irvine, CA 92614 (949) 833-4074

scott.schweer@chase.com

See the Advertisers Index on Page 68 for the location of our ad.

Citizens Business Bank

Michael Duran

2650 E Imperial Hwy Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — http://www.cbbank.com

Cityside Fiber

Mike Gourzis

100 Spectrum Center Drive Suite 500 Irvine, CA 92618 (833) 318-4646 mike.gourzis@citysidefiber.com — http://citysidefiber.com

Contract Carpet Corporation

Mark Lacey 850 Enterprise Way Fullerton, CA 92831 (714) 888-3250 mlacey@contractcarpetcorp.com https://www.contractcarpetcorp.com/

Cox

Samya Nelson 27121 Towne Centre Dr #125 Foothill Ranch, CA 92610 samya.nelson@cox.com — http://cox.com

CraftWorks Painters

Chakong Xiong 1462 East 33rd Street Signal Hill, CA 90755 (714) 928-2920 chakongx@craftworkspainters.com http://www.craftworkspainters.com

Crank Waterproofing

Rocky Glover 134 Commercial Way Costa Mesa, CA 92627 (949) 374-2628 info@crankdeckandroof.com

Crown Building Services Inc.

Jason Maslach 548 Malloy Ct. Corona, CA 92878 (714) 694-1007 jason@crownservicesinc.com — http://www.crownservicesinc.com

Deans & Homer, Renter’s Insurance

Debbie Halverson 24261 La Hermosa Avenue Laguna Niguel, CA 92677 (949) 231-8495 debbieh@deanshomer.com — http://www.insureyourstuff.com

Deck Diagnostics

Ronald White 17341 Irvine Boulevard Suite 200 Tustin, CA 92780 (714) 502-9029 hdc.canfixit@gmail.com — https://deckdiagnostics.com/ See the Advertisers Index on Page 68 for the location of our ad.

Dedicated Transportation Services

Richard Rodrigues 13700 Harbor Blvd., #B Garden Grove, CA 92843 (714) 530-8697 richthetowguy@yahoo.com http://www.dedicatedtransportationservices.com

Dick Wardlow Insurance Brokers

Matt Wardlow 5898 Condor Drive Ste 200-A Moorpark, CA 93021-2603 (805) 553-0505 mattw@wardlowinsurance.com http://www.wardlowinsurance.com

DrBalcony Omidreza Ghanadiof omid@eeeadvisor.com 2500 Red Hill Avenue Suite 200 Santa Ana, CA 92780 (805) 334-0037 info@eeeadvisor.com — https://www.eeeadvisor.com/

Supplier Contact Index — continued on page 58

Dunn-Edwards Corporation

Jessica Seitz

1575 North Placentia Avenue Placentia, CA 92870-2333 (562) 760-9969

Jessica.Seitz@dunnedwards.com

Duringer Law Group, PLC

Stephen C. Duringer, Esq.

8141 E. Kaiser Blvd. Ste. 300 Anaheim Hills, CA 92808-2241 (714) 279-1100

sduringer@duringerlaw.com — http://www.duringerlaw.com/ ECC Exteriors

Andrea Lyle

23032 Mill Creek Drive, Suite 150 Laguna Hills, CA 92653-1214 (888) 300-6786

andrea@ecc-exteriors.com — http://www.ecc-exteriors.com

ESA Multifamily Energy Savings Program

Brooke Mastenbaum

bmastenbaum@trccompanies.com 4393 Viewridge Ave Ste A San Diego, CA 92123 (866) 211-3335 southernmfes@rhainc.com

EZ Drain & Plumbing

Stacie Fluhrer

6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699

ezdrainandplumbing@gmail.com

Electric Medics

Mike Parks

28052 Camino Capistrano 105 Mission Viejo, CA 92677 (949) 462-9200 electricmedics@gmail.com

See the Advertisers Index on Page 68 for the location of our ad. EmpireWorks Reconstruction and Painting Chet Oshiro

coshiro@empireworks.com 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empirepainting.com — http://www.empireworks.com Energy Code Ace Zee Hussein 6042 Irwindale Avenue Irwindale, CA 91702 (714) 232-5851 zalmie.hussein@noresco.com

Entrata

Kristin Teale

kteale@entrata.com 4205 Chapel Ridge Road Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com — http://www.entrata.com

Everline Coatings and Services—S Orange Co

Srinivas Hanumansetty 2076 South Grand Avenue

Santa Ana, CA 92705-5250 (949) 216-8368

srinivas@everlinecoatings.com https://everlinecoatings.com/us/southern-orange-county/ Fairgrove Property Management

Farmers Insurance—Theresa Simes Agency

Theresa Simes

17165 Newhope St., Suite F Fountain Valley, CA 92708 (714) 966-3000

tsimes@farmersagent.com

http://www.farmersagent.com/tsimes

See the Advertisers Index on Page 68 for the location of our ad.

FIRST ONSITE Restoration

Lisa McCollough 1275 North Grove Street Anaheim, CA 92806 (714) 978-6400

lisa.mccollough@firstonsite.com — https://firstonsite.com/

Fisher & Phillips

Christine Baran

2050 Main Street, Suite 1000 Irvine, CA 92614 (949) 851-2424

cbaran@fisherphillips.com

Floor Coverings International

Randy Thomas randy.thomas@fcifloors.com

3501 W. Moore Avenue, Suite G Santa Ana, CA 92704 (714) 500-8648

om.thomasr@floorcoveringsinternational.com

FMM Construction

Annie Bing

525 Florida Avenue Southwest Denham Springs, LA 70726 (714) 925-0598

annie.bing@fmmla.com — https://fmmla.com/

FPK Security, Inc

Mike Post P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 mikep@fpksecurity.com — http://www.fpksecurity.com

Gale Force Property Maintenance Inc.

Marisa Thompson 31915 Rancho California Rd Ste. 200-401 Temecula, CA 92591 (951) 225-5019 marisa@galeforcepm.com

Gatewise

Joseph Knaack 2900 Weslayan Street Houston, TX 77027 (714) 277-2586

joseph@gatewise.com — https://gatewise.com/ Genesis Bank

Jamie Hauer 4675 MacArthur Ct Suite 1600 Newport Beach, CA 92660 (949) 273-1275 gbmarketing@mygenesisbank.com — https://mygenesisbank.com/

Gerhard Electric

Mark Gerhard

mark@gerhardelectric.com 22961 La Cadena Drive Laguna Hills, CA 92653 (949) 951-0490 service@gerhardelectric.com — http://www.gerhardelectric.com

Gogo Cabinets

Warren Chong 1728 Tyler Avenue South El Monte, CA 91733-3430 (626) 328-6071 w.chong@gogocabinet.com — https://gogocabinet.com/

Gorman & Associates, Inc

Timothy Gorman

272 South Poplar Avenue Unit 101 Brea, CA 92821-5587 (714) 255-9998 tim@wrgorman.com

See the Advertisers Index on Page 68 for the location of our ad.

Green Zuru

Michael Juker 9650 Telstar Ave. Unit - A El Monte, CA 91731 (323) 746-3730 michael@greenzuru.com

Guardian Roofs By Suddith Construction Inc

Helen Tredo helenguardianroofs@gmail.com 1010 N. Batavia St, Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com http://www.guardianroofs.com

See the Advertisers Index on Page 68 for the location of our ad.

H2O Heating Pros, Inc.

Tim Caufield timcaufield@h2oheatingpros.com P.O. Box 91 Menifee, CA 92586 (951) 405-0015 email@h2oheatingpros.com — http://www.h2oheatingpros.com

See the Advertisers Index on Page 68 for the location of our ad. Homewell Insurance Services Inc

Ryan Brewart 4150 Concours Street 260 Ontario, CA 91764-5913 (909) 509-8103 ryan@homewellins.com

See the Advertisers Index on Page 68 for the location of our ad. ISU-The Olson Duncan Agency

Jim Kinmartin 17875 Von Karman Avenue ste 150 Irvine, CA 92614-6200 (424) 757-5024 jim@olsonduncan.com — http://www.olsonduncan.com

Ideate Design-Build, Inc.

Sarah Hall 1930 Watson Way, Suite E Vista, CA 92081 (760) 448-0788 sarah@ideatedesignbuild.com https://www.ideatedesignbuild.com/ Intellirent

Cassandra Joachim cjoachim@myintellirent.com 632 Commercial Street 5th Floor San Francisco, CA 94111 (844) 755-4059 info@myintellirent.com https://myintellirent.com/aaoc-member-tenant-screening InterSolutions—Property Management Staffing Specialists

InvestingInTheOC@gmail.com — http://investingintheoc.com Supplier Contact Index —

Marco Vartanian mvartanian@fairgrovepm.com 2355 Main Street Suite 120 Irvine, CA 92614-6260 (714) 541-0288 info@fairgrovepm.com — https://fairgrovepm.com/

Google Fiber

Sarah Dunn 19510 Jamboree Road Google Building FAIR Irvine, CA 92612 (949) 800-1346 Sarahdunn@google.com

Shaye Anders sanders@intersolutions.com 17762 Manchester Avenue Irvine, CA 92614-6649 (858) 367-5998 mbenton@intersolutions.com — http://www.npmstaffing.com

Investing In The OC

Mercedes Shaffer

1200 Newport Center Drive

Newport Beach, CA 92660 (714) 330-9999

With the new Livable Pro, Housing Providers of any size can bill back Residents for master-billed utilities and amenities.

WATER/SEWER PEST CONTROL

LANDSCAPING TRASH

The FIRST DIY solution to recover masterbilled utilities, Livable’s new Pro platform lets Housing Providers and Property Managers divide utility bills using occupancy, square footage or by unit. Don’t worry - we still offer Billing Automation for larger management companies!

 Billing transparency

 Manager & Resident portals

 Free setup

 No unit minimums HIGHLIGHTS:

Supplier Contact Index — continued from page 58

Ironwood Plumbing, Inc.

Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575

carl@ironwoodplumbing.com — http://www.ironwoodplumbing.com

JWilliams Staffing, Inc.

JoAnne Williams 18022 Cowan Dr. Suite 105 Irvine, CA 92614 (949) 250-1923

JoAnne@JWilliamsstaffing.com — http://www.jwilliamsstaffing.com

Johnnies Appliances

Tommy Martinez 12018 Paramount Blvd Downey, CA 90242 (562) 861-3819

tommy.martinez@johnniesappliances.com http://www.johnniesappliances.com

See the Advertisers Index on Page 68 for the location of our ad.

JuiceNet

David Stumbaugh 419 Main Street, #348 Huntington Beach, CA 92648-8100 (657) 616-2136

david@juicenet.ai — https://juicenet.ai/

KD Electric Company

Derrick Laughlin derrick@kdelectric.com 17071 E. Imperial Hwy Ste A6 Yorba Linda, CA 92886 (714) 223-2700 contact@kdelectric.com — http://www.kdelectric.com

KJ Design Center

Chris Yi PO Box 369 Walnut, CA 91788 (909) 455-0180 accounting@kjdesigncenter.com

Kairos Investment Management Company

Jon Needell

jneedell@KIMC.com 18101 Von Karman Avenue Suite 1100 Irvine, CA 92612 (949) 709-8888

investorreporting@KIMC.com — https://kimc.com/ Kay Properties & Investments Company

Dwight Kay info@kpi1031.com 2958 Columbia Street Torrance, CA 90503-3806 (855) 899-4597

kana.yu@kpi1031.com — http://www.kpi1031.com

See the Advertisers Index on Page 68 for the location of our ad.

Kimball, Tirey & St. John LLP

Michael Chen 2040 Main St, Suite 500 Irvine, CA 92614 (949) 476-5585

Michael.Chen@kts-law.com — http://www.kts-law.com

Knight Commercial

Amit Gandhi 3415 Hawthorne Drive Corona, CA 92881 (323) 212-1307

a.gandhi@knightcommercial.com http://www.knightcommercial.com

EZ Drain & Plumbing

Kraken Restoration Inc.

Todd Gelatka P.O. Box 80958

Rancho Santa Margarita, CA 92688 (949) 570-2424

4Krakenrestoration@gmail.com

L and D Appliance Corp

Henry Hsu

henryh@lndappl.com 11969 Telegraph Rd

Santa Fe Springs, CA 90670 (562) 946-1105

edison@lndappl.com — http://lndappl.com

LA Hydro-Jet & Rooter Service, Inc.

Teresa Inzunza 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426

TInzunza@lahydrojet.com

Livable

Daniel Sharabi daniel@livable.com PO Box 42 Los Gatos, CA 95031 (877) 789-6027 finance@livable.com — http://www.livable.com/aaoc

See the Advertisers Index on Page 68 for the location of our ad.

Lloyd Pest Control

David Hinrichs 1331 Morena Blvd. #300 San Diego, CA 92110 (619) 843-6369 david.hinrichs@lloydpest.com

LoCali Management Group

Nathan Poth 2808 E Katella Ave #104 Orange, CA 92867 (714) 747-9074 nathan@livinglocali.com — http://www.livinglocali.com

Mason Reconstruction LLC

Joshua Mason

26895 Aliso Creek Road #B-25 Aliso Viejo, CA 92656 (714) 206-8392

josh@masonrecon.com

MirrorMate Frames

Dustin Murphy 9317 Monroe Road Suite A Charlotte, NC 28270 (704) 390-7374

dustin@mirrormate.com

Molly Maid of Irvine and Saddleback, and Temecula Valley

Scott Sims

20984 Bake Parkway #102 Lake Forest, CA 92630 (949) 367-8000 x 2

scott.sims@mollymaid.com http://www.mollymaid.com/irvine-saddleback-valley/ Monument Roofing

Aaron Martin

aaron@monumentroofing.us

625 W. Katella Ave #29 Orange, CA 92867 (714) 538-3330

debbie@monumentroofing.us — http://www.mccarthyroofing.com

See the Advertisers Index on Page 68 for the location of our ad.

Multi Team Staffing

Teresa Manzano Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 213-8841

teresa@multiteam.net — http://www.multiteamservices.com

NFP Property & Casualty

Eric R Marrs 1551 North Tustin Avenue, Suite 500 Santa Ana, CA 92705-8634 (714) 617-2446

eric.r.marrs@nfp.com — http://www.nfp.com

National Service Company

Anel Burgin 845 N Commerce St Orange, CA 92867 (714) 633-1811

ab_national@yahoo.com — http://apartmentlaundry.com

See the Advertisers Index on Page 68 for the location of our ad. Navion Insurance Associates, Inc

Shawntae Stewart 23001 La Palma Avenue Ste 120 Yorba Linda, CA 92887 (714) 202-4711

sstewart@navionins.com — http://www.navionins.com

Newman Windows and Doors

Ruthie Vaughn 6110 Yarrow Drive Carlsbad, CA 92011 (760) 438-8080

ruthiev@newmanwindows.com https://www.newmanwindows.com

Newmeyer & Dillion, LLP

Rondi J Walsh

895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000

Rondi.Walsh@ndlf.com — http://www.newmeyeranddillion.com

OC Professional Maintenance Team

Jennifer Barragan 1442 East Lincoln Avenue Orange, CA 92865-1934 (714) 583-8633

jennifer@ocproteam.com — http://www.ocproteam.com

See the Advertisers Index on Page 68 for the location of our ad.

OVC Plumbing and Drain

Matthew Johnston 17165 Von Karman Ave, Suite 106 Irvine, CA 92614 (949) 775-4682

matt@ovcbuild.com — http://callovc.com

One Call Restoration

Anthony Nocera

tnocera@ymail.com 1240 S Wright Street Santa Ana, CA 92705 (562) 824-1234

tony@onecallsm.com https://www.servicemasterrestore.com/servicemaster-by-one-callrestoration/

One Structural—Balcony1 • Retrofit1 • ADU1

Helen Fower

19326 Ventura Boulevard Suite 201 Los Angeles, CA 91356 (818) 996-6245

helen@retrofit1.com

Optimum Seismic, Inc

Ali Sahabi 4199 Bandini Boulevard Suite A-B Vernon, CA 90058-4208 (323) 605-0000

asahabi@optimumseismic.com — http://www.optimumseismic.com

See the Advertisers Index on Page 68 for the location of our ad.

Supplier Contact Index — continued on page 62

Supplier Contact Index — continued from page 61

Orange County Mailboxes

Edward Schade

ed@orangecountymailboxes.com

P.O. Box 11539 Westminster, CA 92685 (714) 878-3093

info@orangecountymailboxes.com

Orange County Property Management

Eric Reichert

17951 Lyons Circle Huntington Beach, CA 92647-7167 (714) 840-1700

eric@ocmgmt.com — http://orangecountypropertymanagement.com

See the Advertisers Index on Page 68 for the location of our ad. PRC Restoration Inc

Freddy Rodriguez

ap@prcrestoration.com

23839 Banning Blvd. Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — https://prcinc.com/

Pacific Coast Commercial Pool Service Inc.

Roger Klump 5282 Acacia Ave Garden Grove, CA 92845 (714) 351-1881

rdklump@gmail.com — http://pccpools.com/

Pacific Environmental & Abatement Solutions Inc

Kristine Ramos

kristine@peasolutions.com

P.O. Box 459 Surfside, CA 90743 (714) 379-5029 info@peasolutions.com

Patio Guys

Joanna Solis

marketing@patioguys.com

2907 Oak St Santa Ana, CA 92707 (800) 310-4897

commercial@patioguys.com — http://patioguys.com

Pearlx

Phillip Forrester

300 Corporate Pointe, Suite 220 Culver City, CA 90230-7614 (323) 863-8403 pf@pearlxinfra.com

Precision Concrete Cutting

Isaac Lopez

650 S Grand Ave #108 Santa Ana, CA 92705 (760) 448-0979 aarona@safesidewalks.com — http://www.safesidewalks.com

Precision Roofing & Waterproofing Inc.

Brandon Decker 8 Mclaren Ste L Irvine, CA 92618 (949) 751-7321

brandon@precisionroofingoc.com — https://precisionroofingoc.com/

Premier Commercial Painting South, INC.

Robert Black 17150 Newhope #405 Fountain Valley, Ca 92708 (714) 546-3692

Rblackpcp@yahoo.com

Prendiville Insurance Agency

Angela Weiss 24661 Del Prado Suite 3 Dana Point, CA 92629-2805 (949) 487-9696

angela@prendivilleagency.com — http://www.prendivilleagency.com

Prestige Construction and Renovation Services, Inc

Sam Elzein

selzein@prestigecrs.com

2600 Newport Boulevard Suite 114

Newport Beach, CA 92663 (951) 314-5457 support@prestigecrs.com

Qwikkit

Jennifer Mau tradeshows@Qwikkit.com

7350 Langfield Road Houston, TX 77092 (713) 540-3205 j.mau@qwikkit.com

R & B Wholesale Distributors

David Rhodes drhodes@rbdist.com 2350 S. Milliken Ontario, CA 91761 (909) 230-5400

jennie@rbdist.com — http://www.rbdist.com

See the Advertisers Index on Page 68 for the location of our ad. R1 Facility Services

Casey Powell 2025 Guadalupe Street Suite 260 #2788 Austin, TX 78705 (714) 854-2002

cpowell@r1facilityservices.com — http://r1fs.co

RBCI Inc.

Randi Favela 1121 East Elm Ave Fullerton, CA 92831 (714) 401-7646 randi@rbci.inc

REVS (Refuel

David Aaronson

david@relpconsulting.com

3753 Nottingham St Houston, TX 77005 (713) 927-1693

daaronson@refuelevs.com — http://www.refuelevs.com

Real Floors

Delia Chamberlain

delia.chamberlain@realfloors.com

560 Webb Industrial Dr Marietta, GA 30062 (810) 444-1550

jessica.mcconnell@realfloors.com

Redi Carpet

Dave Adams

1900 S Proforma Avenue Suite A1 Ontario, CA 91761 (714) 458-0677

dave.adams@redicarpet.com

Reliant Parking Solutions, LLC

Kevin Wexler

kevin@reliantparking.com PO Box 13004 Carlsbad, CA 92013 (760) 494-0938 info@reliantparking.com — http://reliantparking.com/

Remote Ally

Eddie Conlon

4431 Corporate Center Drive Ste. 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com — http://www.remoteally.com

Rently

Zach Goulhiane 6300 Wilshire Boulevard Suite 620 Los Angeles, CA 90048 (323) 375-5778 zach@rently.com

Resident IQ

Angela Mackey

angela.mackey@residentiq.com 2035 Lakeside Centre Way Suite 250 Knoxville, TN 37922 (949) 698-3662 sales@residentiq.com

Restoration Management Company

Staling Ngoy 4925 East Hunter Avenue Anaheim, CA 92807 (714) 208-1841 staling.ngoy@rmc.com — http://www.rmc.com

Rose Paving LLC

Aaron Anderson 10200 Matern Place Santa Fe Springs, CA 90670-3248 (562) 662-2329 aaron.anderson@rosepaving.com — http://www.rosepaving.com

Roto Rooter Service Company

Jacob Coe 1501 Railroad Street Corona, CA 92878 (714) 666-1665 jacob.coe@rrsc.com — https://www.rotorooter.com/

Royal Roofing

Steve Pinkus 6831 Suva St. Bell Gardens, CA 90201 (562) 928-1200 steve@royalroofing.com — http://www.royalroofing.com

See the Advertisers Index on Page 68 for the location of our ad.

S.E. ELECTRICAL SERVICES, INC.

S M Painting Corp

Salvador Munguia

417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguiac@yahoo.com http://www.salvadormunguiapaintingco.com

S-Team Turn Overs

Carlos Mercado 2030 East 4th Street Santa Ana, CA 92705 (310) 986-1522 cmercado@steamoc.com

S.E. Electrical Services Inc.

Sam Edalati

6282 Abraham Avenue Westminster, CA 92683 (714) 448-6252 seelectricoc@verizon.net

See the Advertisers Index on Page 68 for the location of our ad.

SAYA Life

Sanjay Poojary 525 S Hewitt Street Los Angeles, CA 90013 (949) 241-3365 spoojary@saya.life

SNR Law Group, PC

Sakeenah Redmond 17821 E 17th Street 145 Tustin, CA 92780 (714) 731-0900 sredmond@snrlawgroup.com

Supplier Contact Index — continued on page 64

Supplier Contact Index —

continued from page 63

SNS Law Group, LLP

Rozita Levy 11400 West Olympic Boulevard, Ste. 200 Los Angeles, CA 90064-1550 (310) 770-4240

Rozy@snslawgroup.com

Satellite Management Company

Kathy Karimloo kkarimloo@satellitemanagement.com

1010 E Chestnut Ave Santa Ana, CA 92701 (714) 558-2411 pconzelman@satellitemanagement.com

Service 1st

Sergio Sancho 2510 N. Grand Santa Ana, CA 92705 (714) 573-2251

ssancho@service-1st.com — http://www.service-1st.com

ServiceFirst Restoration Inc

Christian Rovsek 23192 Verdugo Dr STE D Laguna Hills, CA 92653 (855) 883-4778 accounting@callservicefirst.com — http://www.callservicefirst.com

Servpro of Newport Beach

Krystyn Roman 21531 Surveyor Circle Huntington Beach, CA 92646 (949) 758-0484 kroman@servpronewport.com

Shanon Ohmann Real Estate Group

Shanon Ohmann 28361 Lakewood Drive Laguna Niguel, CA 92677 (949) 309-1244

Shanonohmann@gmail.com — http://www.HomesInOC.com

Snappt Inc.

Daniel Cooper 6100 Wilshire Boulevard Los Angeles, CA 90048 (714) 812-2340 dcooper@snappt.com — https://www.snappt.com/

South Coast Deck Inspections

Michael Malki 1095 N. Main St. Suite Q Orange, CA 92867 (657) 707-9127 admin@southcoastdeck.com https://southcoastdeckinspections.com/

See the Advertisers Index on Page 68 for the location of our ad.

Southern California Edison-Multi Family Program

Mary Finn Parker 1515 Walnut Grove Ave Rosemead, CA 91770 (714) 307-5274 mary.finn@sce.com — http://www.sce.com

Strategic Sanitation Services

Bill Sowers 25801 Obrero Drive #11 Mission Viejo, CA 92691 (949) 813-5888 bills@wasteoptemize.com — http://www.wasteoptimize.com

Synergy Companies

Douglas Price 90 Business Park Drive Perris, CA 92571 (951) 443-6151 Doug.Price@synergycompanies.com https://www.synergycompanies.com/ TASORO Products

Aleah Whitacre aw@tasoroproducts.com 14107 Brighton Ave Gardena, CA 90249 (714) 925-0598 ab@tasoroproducts.com — https://tasoroproducts.com/

The Door & Window Company

Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com http://www.thedoorandwindow.com

The Junkluggers of Orange County

Kyle Mussche 1135 West Katella Avenue Orange, CA 92867 (714) 493-7625 kyle.mussche@junkluggers.com

500 N. State College, Suite 1100

Socal@thelibertygroup.com — http://www.thelibertygroup.com

TheGuarantors

Alexandra Nazaire

associations@theguarantors.com

1 World Trade Center

New York, NY 10007 (212) 266-0020

success@theguarantors.com

Titanium Restoration Services

Victor Martinez

P.O Box 4584 Anaheim, CA 92801 (714) 290-5875

titaniumrestoration@gmail.com

To’ and Mo’ Towing

Robert Heer, Jr. 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879

rchjr@pacbell.net — https://www.toandmotowing.net/

USGI_Upland Group

William Estela 1615 French Street suite 201 Santa Ana, CA 92701-2475 (855) 787-5263

westela@usg.org — http://www.usg.org

Urban Surfaces

Brandon Cutler

2380 Railroad Street, Building 101 Corona, CA 92878 (951) 223-4645

brandon.c@urbansurfaces.com — https://www.urbansurfaces.com/

Valet Living

Laura Lemansky 10150 Highland Manor Drive Suite 120 Tampa, FL 33610-9713 (562) 522-3309

laura.lemansky@valetliving.com — http://www.valetliving.com

Villa Property Inspections LLC

Tony Escamilla

1012 West Duarte Road 14 Arcadia, CA 91007 (800) 465-0153

tony@inspectaproperty.com — https://inspectaproperty.com/

Vision Roof Services

Mike Zapata

30211 Avenida de las Banderas Rancho Santa Margarita, CA 92688 (949) 310-6333 mikezapata@visionroof.net

WASH Multi Family Laundry Systems

Joanne Venter

2200 W 195th Street Torrance, CA 90501 (800) 421-6897

joannev@washlaundry.com — http://www.washlaundry.com

See the Advertisers Index on Page 68 for the location of our ad.

WICR Waterproofing & Decking

Sean Krubinski sean@wicr.net

72185 Painters Path, Suite B Palm Dessert, CA 92260 (888) 388-9427

customerservice@wicr.net — http://www.wicr.net

Water Heater Man Inc.

Tommy Guerra (714) 282-7098 tommyg@waterheatermaninc.com http://www.waterheatermaninc.com

Water Heaters Only, Inc.

Nate Moran

970 E. Main Street #200 Grass Valley, CA 95945 (833) 500-0180 nate@waterheatersonly.com — https://waterheatersonly.com/

Wesierski & Zurek LLP, Lawyers

Thomas B Cummings Esq.

1 Corporate Park Dr Fl 2 Irvine, CA 92606 (949) 975-1000 tcummings@wzllp.com — http://www.wzllp.com

Yardi Systems Inc

Ryan Shields ryan.shields@yardi.com

430 S Fairview Ave

Santa Barbara, CA 93117 (805) 699-2040 melissa.dempsey@yardi.com https://www.yardi.com/products/property-management-software/.

Zillow Rentals

Paige Gamboa 1301 2nd Ave, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — http://www.zillow.com

Zoom Drain North Orange County

Brent Henderson 2930-D Grace Lane Costa Mesa, CA 92626 (949) 573-4717 brent.henderson@zoomdrain.com

Zumper

Darcy Wagner 555 Montgomery Suite 1300 San Francisco, CA 94108 (714) 651-7691 darcy@zumper.com — https://www.zumper.com/

APPLIANCES—REPAIRS, PARTS, RENTALS

Johnnie's Appliances 38

Lin-Ed’s Appliance Service & Repair 62

ORCO Apartment Supply 33

R&B Wholesale Distributors, Inc. Back Cover

West Coast Chief Repair 37

ASPHALT SALES & SERVICE

C & C Paving Company, Inc. 62

ATTORNEYS

Block & Associates Inside Back Cover

Brennan Law Firm 2

Pennfield Paralegal Servies 26

BALCONY & DECK INSPECTIONS

Deck Diagnostics 14

South Coast Deck Inspections 62

BATHROOM RENOVATIONS

Buffalo Maintenance, Inc. 17, 57

OC Professional Maintenance Team 61

BLINDS

Apex Window Decor 67

CABINETS/REFINISHING

Buffalo Maintenance, Inc. 17, 57

CARPENTRY

Buffalo Maintenance, Inc. 17, 57

Residential Repairs 65

CARPETS

Carpet Crafts 43

ORCO Apartment Supply 33

R&B Wholesale Distributors, Inc. Back Cover

COIN-OPERATED LAUNDRY EQUIPMENT

ACE Commerical Laundry Equipment, Inc. 35

National Service 68

WASH Machine Sales 13

COLLECTIONS

Block & Associates Inside Back Cover

CONCRETE MAINTENANCE & REPAIR

Buffalo Maintenance, Inc. 17, 57

C & C Paving Company, Inc. 62

CONSTRUCTION

Buffalo Maintenance, Inc. 17, 57

COUNTERTOPS

Buffalo Maintenance, Inc. 17, 57

DECK COATINGS, MAGNESITE REPAIRS, WATERPROOFING

Buffalo Maintenance, Inc. 17, 57

Rash Yambo Decking & Stairs 50

South Coast Deck Inspections 62

WINDOWS

Blinds, Inc. 16 R&B Wholesale Distributors, Inc. Back Cover

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.