March 2025 Apartment News Magazine by Apartment Association of Orange County

Apartment News

Departments

CALENDAR OF EVENTS

MARCH

3 - Intellirent Screening & Marketing

Monday, 10–11 aM, online

4 - Trade Show Exhibitor Bootcamp

Tuesday, 10–11 aM, online

5 - CRHP #5

Wednesday, 8:30 aM–12:30 pM, online

6 - Sexual Harassment Prevention Training

Thursday, 9–11 aM, online

10 - Energy Savings

Monday, 1 pM, online, see page 35

11 - CalRHA Legislative Day

Tuesday, sacraMenTo

12 - CalRHA Legislative Day

Wednesday, sacraMenTo

12 - CRHP #6

Wednesday, 8:30 aM–12:30 pM, online

12 - General Membership Meeting

Wednesday, 7 pM, elks lodge, sanTa ana, see page 5

18 - Navigating the 2025 Property Insurance Landscape

Tuesday, 10 aM, online, see page 38

18 - Board of Directors Meeting

Tuesday, 6 pM, online

19 - CRHP #7

Wednesday, 8:30 aM–12:30 pM, online

25 - NAA Advocate

Tuesday, WashingTon, d c

26 - CRHP #8

Wednesday, 8:30 aM–12:30 pM, online

Apartment News

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

1601 E. Orangewood Avenue, Suite 125, Anaheim, CA 92805 (714) 245-9500 • www.aaoc.com

n Executive Director – David J. Cordero

n Editor in Chief – David J. Cordero

n Advertising & Sales Director – Debbie M. DiBernardo

n Design & Production – Dave Moeller/Graphic Angles

n Printing – Sundance Press

The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher

26 - NAA Advocate

Wednesday, WashingTon, d.c.

27 - NAA Advocate

Thursday, WashingTon, d c

28 - NAA Advocate

Friday, WashingTon, d c

APRIL

2 - CRHP #9

Wednesday, 8:30 aM–12:30 pM, online

3 - The Rental Housing Show…Powered by AAOC

Thursday, 9 aM–3 pM, oc Fair & evenT cenTer, see page 47

9 - CRHP #10

Wednesday, 8:30 aM–12:30 pM, online

10 - Fair Housing Certification Training

Thursday, 9 aM–12 pM, see page 46

14 - Welcome Home OC

Monday, 10 aM, online, see page 37

15 - Board of Directors Meeting

Tuesday, 6 pM, online

16 - CRHP #11

Wednesday, 8:30 aM–12:30 pM, online

21 - Mosquito Management

Monday, online, see page 27

22 - Kay Properties 1031 Exchange

Tuesday, 10:00–11:00 aM, online

24 - Lunchtime Learning

Thursday, 12–1 pM, online

24 - Multifamily Mingle

Thursday, 6–8:00 pM, raFFer T y, sanTa ana, see page 42

is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy. NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS

Officers

n President John Tomlinson

n First Vice President Denise Arredondo

n Second Vice President Stefanie Koslosky

n Vice President

Legislative Council Amy Fylling

n Treasurer Laurel Dial

n Secretary Julia Araiza

n Sergeant at Arms Christine Baran

n Immediate Past President Frank Alvarez

Directors

n Alan Dauger n Rick Roshan

n Craig Kirkpatrick

Directors Emeriti

n Ronald Berg n Stephen C. Duringer

n Vicki Binford n Jerry L’Ecuyer

n David A. Cossaboom n Nick Lieberman

n Nicholas Dunlap n Edward Masterson

See You at The Rental Housing Show

“An investment in knowledge pays the best interest.”

—Benjamin Franklin

Every year I look forward to attending AAOC’s “Rental Housing Show,” taking place this year on Thursday April 3, 2025, at the OC Fair & Event Center in Costa Mesa. Starting in the early 1980s, my father, Frank Tomlinson, pushed me to continuously not only seek out innovation at the show but also ways for our family to more efficiently serve our tenants. I am proud that our very own show is still the place to satisfy both of those needs.

Back in those days, the show spanned two days at the Anaheim Convention Center and was AAOC’s marquee event of the year. This year’s show will certainly not disappoint, and it will certainly carry on the tradition of excellence, with close to 125 exhibitors and a packed schedule of free seminars, live maintenance demonstrations, and more.

This year’s five educational seminars include:

• Navigating Rent Increases, Animals, Evictions & Relocation Assistance

• Managing Your Managers in a Mad, Mad World

• 2025 Legal Update

• Tools & Strategies for Combating Rental Fraud; and

• Fair Housing in 45 Minutes.

As I write this message, I fondly remember taking my fellow law school classmates to the legal seminars to give them the latest information on the hottest topics in Landlord/Tenant Law. Things have grown more complex and riskier for our industry when it comes to legal compliance and litigation matters. If nothing else, be sure to attend at least one of our two legal seminars at the show.

I have also taken a keen interest in recent years in our live maintenance demonstrations. Under the leadership of my board colleague Frank Alvarez (Buffalo Maintenance) and our education and events coordinator, Sandy Gimpelson, this year’s demonstrations will include:

• Plumbing & Drain Care

• Flooring: Picking the Right Material & Installing it Right

• Decking: Coating Systems, Repairs; and

• SB 721 and Irrigation Systems & Landscape Installation and Maintenance

Finally, as I like spending as much of my day as possible at the show, if you happen to see me or any of my fellow AAOC board members in the exhibition hall or the seminar room, please be sure to introduce yourself and share your thoughts on what you’re finding of value as an AAOC member, as well as areas where you feel the association can better support you.

If you haven’t already done so, be sure to register online for The Rental Housing Show at www.aaoc.com/ rental-housing-show-2025.

President’s Message — continued on page 8

Wednesday, March 12, 2025 • 7 p.m.

EssEntial EstatE Planning stratEgiEs for 2025

New Bills Target Security Deposits & Algorithmic Data

As of the writing of this article, another thousand or so bills are anticipated to be introduced by the members of the California Legislature prior to the February 21 bill introduction deadline. While we wait to see how many bills will pose threats to the rental housing industry, we thought we would provide a preview of two of the bills that have already been introduced.

Security deposits are clearly under attack—again—and by the same legislator who successfully passed a bill last year on the same subject.

Assembly Member Pellerin (D-Santa Cruz) wants to change the way security deposits are to be returned to former tenants.

Current law regulates the terms and conditions of residential tenancies, including setting the terms of the amount of security to one month’s rent for new tenancies. This allows a lessor to claim of the security only those

amounts as are reasonably necessary. Security for these purposes is defined as any payment, fee, deposit, or charge, including any payment, fee, deposit or charge that is imposed at a tenancy’s beginning to reimburse a lessor for costs associated with processing a new tenant or that is imposed as an advance payment of rent. The law also requires a lessor to provide the lessee with a copy of an itemized statement and return the security’s remaining portion to the lessee by personal delivery or by first-class mail, postage prepaid no later than 21 calendar days after the lessee has vacated the premises. Finally, the law authorizes a lessor and lessee to mutually agree to have the lessor deposit electronically the security’s remaining portion to a bank account or other financial institution designated by the lessee or provide a copy of the itemized statement to an email account that is provided by the lessee.

AB 414 (Pellerin)

As introduced, AB 414 (Pellerin) would instead require a lessor to provide the lessee a copy of the itemized statement and return the security’s remaining portion in the manner the security was received or requested by the tenant for the return of the security’s remaining portion. If returning the security’s remaining portion by mail, the bill would require the lessor to return the security’s remaining portion and provide a copy of the itemized statement by certified mail. If returning the security’s remaining portion by electronic funds transfer, the bill would require the lessor to deposit the security’s remining portion to a bank account or other financial institution designated by the lessee and provide a copy of the itemized statement to an email account provided by the lessee. If the lessor received the security by electronic funds

Sacramento — continued on page 8

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Our Services Include:

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transfer, the bill would require the lessor to return the security’s remaining portion by electronic funds transfer and provide the lessee the copy of the itemized statement pursuant to the terms of this bill upon the lessee’s request.

Do you see any issues with the convoluted proposed new law relating to returning the security deposit (if any)? Well, our association sure does! There is no dispute we must account for the lawful deduction of the deposit. There is no dispute we are to strictly follow the time deadlines and the amount of security. The issue for the Assemblymember is how we are to send the remaining amount of security (if any) and how we are to send our statement justifying lawful deductions. Pursuant to the terms of the bill, a lessee can change at will where we are to send our statement and the remaining security. What can come of this? Bad faith claims and litigation.

SB 52 (Perez)

The second bill is SB 52 (Perez) which addresses rental rates and occupancy levels by prohibiting lessors from using algorithmic devices.

Existing law generally governs notices and the amount of increasing residential rent. The Costa-Hawkins Rental Housing Act prescribes statewide limits on the application of local rent control on specified residential rental properties. That act authorizes a lessor to establish the initial and all subsequent rental rates for a dwelling or unit that meets certain criteria.

SB 52 would make it unlawful for any person to sell, license, or otherwise provide residential rental property owners an algorithmic device that advises on rental rates or occupancy levels for residential dwelling units. It would also make it unlawful for a lessor to use an algorithmic device to set rental rates or occupancy levels for residential dwellings. The state attorney general, and the city attorney or county counsel in

Roberts Management & Investments

the jurisdiction in which the rental unit is located would be authorized to file a civil action for a violation of the bill and it would authorize any lessee to file a civil action for any violation of the terms of the bill.

Numerous businesses would no longer operate. Advice, guidance, surveys, and training regarding rental rates in communities would come to a screeching halt. Use of credit scoring and credit reporting would remarkably change should SB 52 become law. Use of Fair Credit Reporting Act data would come under scrutiny. Use of anti-discrimination laws would become intertwined in the provisions of this legislative measure.

Just when you thought you were safe treating your lessees equitably and fairly, two measures that have been introduced in the legislature will undoubtably challenge ownership and management of residential rental units in our state.

Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

President’s Message — continued from 4

I hope to see you at The Rental Housing Show on Thursday, April 3rd at the OC Fair & Event Center.

Yours very sincerely and truly,

John Tomlinson

California’s State of Emergency Price Gouging Laws and How They Apply in Orange and Riverside Counties

In the state of California, property management professionals face a growing challenge in navigating price gouging regulations during periods of declared states of emergency. These laws, designed to protect consumers in times of crisis, have serious implications for landlords in multifamily housing, particularly when rent adjustments, repairs, and maintenance costs can quickly be scrutinized by local and state authorities.

In this article, we’ll take a deep dive into the latest state mandates, explore how property management teams can stay compliant, and offer practical guidance on preventing the common pricing practices that lead to scrutiny by county district attorneys and the California State Attorney General.

The State of Emergency Price Gouging Law

California’s price gouging law, under California Penal Code § 396, prohibits property owners, managers, and sellers from increasing rental prices or other essential goods and services by more than 10% during a state of emergency. While originally intended to curb the practices of profiteering during natural disasters such as wildfires or earthquakes, the law also applies to economic and public health emergencies. Notably, the COVID-19 pandemic prompted a significant expansion in enforcement, making this legislation an ever-present concern for property managers. Those relaxed standards and expanded enforcement have allowed

even greater controls to be implemented as a result of declared states of emergency, and we now have to be extra vigilant in watching how these standards are applied.

Under the law, price gouging is defined as the act of charging exorbitant prices for goods or services that are essential during an emergency. If a state of emergency is declared by the governor, this cap applies to rent increases for multifamily properties. Additionally, counties and cities have followed suit to expand similar restrictions – regardless of whether they are in the affected areas.

Recently we have seen the County of Los Angeles, the city of Los Angeles, and other cities within Los Angeles County declare eviction moratoriums, rent freezes, and other tenant protections despite being 20–30 or more miles away from the affected areas. There is no limit established by the state to corral these expanded powers—but there are things that can be done to protect your business practices from these overreaches.

Key Points to Keep in Mind:

• The 10% limit applies to rent increases above the price charged immediately before the declaration of the emergency. This applies to properties that would ordinarily be exempt under AB 1482.

• Temporary price increases, such as for rent-controlled properties or

for short-term lease renewals, also fall under the same scrutiny.

• Property managers must adhere to these laws during the entirety of the declared emergency and beyond, depending on local and state ordinances.

What Triggers Scrutiny for Price Gouging in Multifamily Properties?

1. Rent Increases Exceeding 10% Property owners and managers should be aware that even minor rent increases during a state of emergency can be flagged if they exceed the 10% cap. Common practices that inadvertently trigger scrutiny from district attorneys and the state Attorney General include:

• Raising rents on existing tenants without proper justification or notification.

• Implementing renewal fees that push rental costs above the 10% threshold.

• Increasing rents on vacant units at a rate that exceeds what is permitted under the law.

It’s important to remember that price gouging allegations can also apply to other services related to multifamily housing, such as parking fees, utility charges, or any ancillary services tied to the rental property.

2. Noncompliance with Rent Control Regulations

Many California cities, including Los Angeles, San Francisco, and Oakland, have local rent control laws that further restrict rent increases even outside of emergencies. Santa Ana, in Orange County, is the one city that is most likely to pursue such policies. Combining rent control laws with the state price gouging law can lead to double jeopardy if landlords do not follow both sets of regulations. Violating rent control ordinances during a declared state of emergency can expose property managers to legal action and fines from local authorities.

3. Maintenance or Service Charges

During emergencies, certain property management practices such as repair charges or service fees may be scrutinized. For example, if a landlord increases the cost for common area maintenance or tenant repairs during an emergency without offering a legitimate explanation or market comparison, this could be seen as price gouging. To mitigate risks, property managers should maintain clear and detailed records of these fees and ensure they align with normal market rates, even in a crisis.

While this is more common in commercial properties, it has also been the subject of proposals not only for residential properties—but for commercial buildings as well.

Practical Steps to Stay Compliant

Be Transparent with Rent Increases

When increasing rents, especially during a declared state of emergency, landlords must provide clear and compliant documentation. Ensure that any rent increases are justified by market conditions, prior pricing history, or necessary repairs, and that they do not exceed 10% of the rent that was charged before the emergency.

Actionable Tip: When rent increases

are necessary—or if you are bringing a vacant unit to market—issue formal notices in compliance with local ordinances and avoid making rent adjustments until after carefully reviewing the applicable state and local regulations.

2. Review Rent Control Regulations

Rental property owners and managers operating in rent-controlled areas should always confirm the local rent control laws before considering any rent increase. Some cities have stricter guidelines than the state laws and may impose further restrictions on what constitutes an acceptable rent increase. With frequent updates and advisories from tenant rights groups, staying updated is crucial.

Actionable Tip: Set up a regular review process with legal counsel to ensure that rent increases are in line with both state and local ordinances. If you do not work with dedicated legal counsel, reach out to AAOC for referrals.

3. Track All Service and Maintenance Fees

By now you should have a very comprehensive documentation process for all expenses on your rental property. Make sure you also track all service fees, maintenance charges, and repair-related costs to demonstrate they align with prevailing market rates, especially during times of declared states of emergency. This documentation will help mitigate claims of price gouging in the event of an audit or investigation by the district attorney or state Attorney General.

Actionable Tip: Collect and maintain market-based pricing data for all maintenance and service-related costs, then compare with your quotes to ensure and demonstrate that your costs and charges are within the normal range for your area.

4. Train Property Management Teams

Ensure all staff are well-versed in the laws surrounding price gouging and the importance of compliance with emergency pricing regulations. This can help prevent inadvertent mistakes in pricing

that could lead to costly legal battles.

Actionable Tip: Host regular training and workshops for your property management team on price gouging laws and local ordinances to keep everyone informed. AAOC is also preparing both forms and webinars to keep you and your clients up to date on these processes.

Know Your Rights, but Also Know the Risks

While landlords have every right to make reasonable adjustments to their rents or service charges, doing so without understanding the full scope of California’s price gouging laws can result in steep penalties. In extreme cases, violations may even result in criminal charges, as well as civil liability—in California that is up to $10,000 per instance, and in some jurisdictions can lead to jail time. This is why proactive compliance is vital. By staying informed, adopting careful pricing practices, and relying on sound legal guidance, property managers can protect their bottom line without risking their reputation or incurring hefty fines.

As this area of law continues to evolve, maintaining transparency and fairness in pricing will be your best defense against scrutiny and allegations of price gouging during times of emergency. Make sure to regularly review your pricing strategies, track any adjustments, and stay engaged with AAOC’s staff—as well as legal advisors—to avoid the pitfalls that many property owners and managers have faced.

If you have questions or concerns, it is highly recommended that you consult with AAOC or your legal counsel to ensure that your pricing practices align with both California state law and local regulations—protecting your business and the tenants who rely on you.

By addressing these key concerns and providing actionable steps, property owners and managers can better navigate California’s complex emergency pricing regulations and safeguard their operations against costly mistakes.

Questions & Answers

I had an applicant apply for a vacancy I have in Huntington Beach. A preliminary review of the application looked pretty good, so I decided to give her a call. During the call I asked her why she is leaving her current apartment and she told me she is a victim of domestic violence and, even though she got a restraining order against her live-in boyfriend, she feels safer moving to a new city to get away from him. I appreciate the honesty, but when I contacted her current management company, they told me that she left without giving them any advance notice. While I really feel for the young lady, I have a quiet building, and I’d prefer to avoid any drama that might pop up should her boyfriend find out where she moved to. Can I simply tell her I’m still accepting applications and hope she finds another place?

Well, it’s not that easy. Beginning January 1, 2025, landlords are prohibited from taking “adverse actions” against applicants for calling the police or emergency assistance, requesting to have the locks changed, or breaching the lease as a result of being a victim of domestic violence. Violations of the statute will lead to liability for a landlord and/or their agents, (managers). The only way to legitimately deny her application and avoid an allegation that you denied her because of her admission about the domestic violence situation would be a failure on her part to meet one of your objective screening criteria.

A tenant of mine just gave me her 30-day notice that they are moving back to the east coast to be closer to her parents. She’s kept the apartment pretty clean over the years, so I don’t anticipate taking much out of her deposit. Maybe some cleaning fees. When I mentioned that to her, she told me that she expects her entire deposit back because, according to her, I am no longer permitted to charge her security deposit for cleaning fees unless they are reasonably necessary to return the property to the condition it was in when I leased it to her a couple years ago. Is that correct? Am I no longer permitted to charge tenants a cleaning fee?

To say you are prohibited from charging a tenant’s security deposit for cleaning fees would be inaccurate. However, the laws surrounding security deposits changed recently and there are some new requirements you will have to meet. Specifically, the law now limits permissible claims against the tenant and/or their security deposit to only those cleaning services and repairs that are “reasonably necessary” to restore the unit to the same condition it was in when it was given to the tenant, exclusive of ordinary wear and tear. Those “reasonably necessary” limitations apply to the labor provided by the landlord, their employee, contractor, or professional carpet cleaner, as well as the materials and/or supplies used.

Additionally, landlords are required to take three separate sets of pictures to establish the condition of the rental unit:

1) at the inception of the tenancy; 2) after the unit has been vacated (but prior to repairs being made); and 3) after any repairs and/or maintenance has been completed. While there are a couple of upcoming trigger dates that must pass before the law goes into full effect, it makes sense to simply implement the new procedures right away, as the dates are only a couple months away.

The itemized deductions and security deposit accounting are still required to be completed and sent to the former tenant within 21 days. However, you must now include the photos as well as a written explanation of the costs for repairs or cleaning. The new law allows the parties to agree in writing (after the termination of tenancy) that the accounting may be sent by email. In other words, after the tenancy is terminated, you and your tenant can agree in writing to allow you to send both the itemized accounting and pictures to the tenant via email within 21 days. The bottom line is this: in order to legally charge your tenant for cleaning and/or repairs to the unit after they vacate, you will need to establish the cleaning and/or repairs were reasonably necessary to put the unit back in the condition it was in when you leased it to them, and the way to do that is through the pictures you are now required to take.

Our family trust owns an ‘80s built duplex in Fullerton. My son intends to attend the local university near the building and we

are hoping he can live in one of the units while attending college. With all the new laws over the past four or five years, we are wondering whether we are still allowed to terminate one of the tenancies in order for him to live at the property?

The short answer is yes. Fullerton has no rent control or just cause ordinances of its own, so your property falls under the Tenant Protection Act of 2019 (TPA). The TPA provides that a landlord (including the beneficiary of a trust) may terminate a tenancy for owner occupancy, provided the individual who will be occupying the property moves in within 90 days of the prior tenant vacating, and lives in the unit for a minimum of 12 consecutive months as their primary residence. There are specific notice requirements (e.g., you will have to provide your son’s name in the termination notice as the individual who will be occupying the unit) and you will be required to either waive the tenant’s last month of rent or pay them that sum directly as “relocation assistance.”

Our long-term tenant just gave us a 30-day notice terminating their month-to-month tenancy as of the 20th of the next month. The terms of their rental agreement state the rent is due in advance on the first of the month. In light of that, am I permitted to charge them the entire amount of rent for next month, even if they move out on the 20th like they have told us they will do?

Since your tenants are on a month-tomonth tenancy, they can terminate it simply by serving a 30-day notice at any time, even if it ends in the middle of the month. So, while they are responsible for the rent up to the date on which the 30-day notice expires, they are not responsible for any rent beyond the expiration of the notice.

This information is presented and intended to address the topic(s) covered above in a general nature. There may be significant

Legal Q & A — continued on page 18

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DEAR MAINTENANCE MEN

Dear Maintenance Men:

I have installed vinyl floor squares several times, but I can’t seem to get it square with the walls. It always looks like the tiles and the walls are not square. Do you have a procedure on how to start the first tile straight and end up with a square-looking job? Noah

Dear Noah:

Complete all your floor prep work; be sure the surface is clean, dry, and free

BONA FIDE MORTGAGE

from dust and debris. Measure the length and width of the floor; divide each measurement by two and mark the floor at the intersecting lines. Snap a chalk line along the length and width of the floor, using the previous measurements. This will produce a cross, dividing the floor into quadrants. Now, check your chalk line for squareness using a carpenter’s square at the intersection of the two lines. There is a chance the walls are not square. If this is the case, take several measurements to ensure the chalk line is truly square to the walls. Next, dry-fit your tile in both directions to determine your run. Keep the following in mind: adjust your chalk reference lines to allow for full tiles at high-traffic tile termination points such as dining room to kitchen, hallway to bathroom, etc. Ideally, you will want to use no less than one-half of a tile at any wall or termination point. Start your first tile at the cross-section of the two chalk lines. This will allow you to use two perpendicular straight lines to align your first

tile. Follow each chalk line, putting down the tile until you have formed a cross dividing the floor into quadrants. Continue gluing down your tile in each quadrant by going down one axis and across the other.

Dear Maintenance Men:

I am planning for my apartment building’s spring cleaning this year and considering installing ceiling fans in my units. Come summertime, this should help my residents stay cool and save energy at the same time. Is this a good plan? Gary

Dear Gary:

We love ceiling fans and encourage their use. Most people feel cooler with a fan moving the air, but that increased comfort doesn’t always result in lowering the air-conditioning thermostat. We don’t believe the fans will lower the temperature of a warm apartment significantly, but it still feels good sitting under that spinning fan. Given a choice, a potential resident will most likely choose a unit with a ceiling fan. If you want to lower utility bills and cool the units at the same time, install a powered, temperature-controlled attic fan and/or attic insulation. Insulation alone will have a dramatic effect, and often utility companies or cities have programs to provide and install the insulation at little or no cost to the owner.

Dear Maintenance Men:

I am having trouble with a 40-gallon water heater in my building’s laundry room. The pilot will not stay lit, or if I do light the pilot, it will go out after the first water-heating cycle. Is the problem with the thermocouple and if it is, how do I repair it? Jose

Dear Jose:

When water heaters will not stay lit, or will not cycle on-and-off properly, it is usually the fault of the thermocouple. The thermocouple is a safety device that, when it senses the pilot flame is out, shuts off the gas supply to the water heater. In your case, the thermocouple itself may have failed which will trigger the built-in failsafe and shut off the gas supply. Thermocouples are simple devices that are easy to replace. However, if you are not comfortable working on a gas appliance, please contact a plumber or an appliance repair professional.

To replace the thermocouple, first turn off the gas leading to the heater and let the firebox cool down for 15–20 minutes before starting work. The thermocouple is located in the firebox next to, or alongside, the pilot assembly. It will be either silver or copper colored and look like a small pencil with a copper tube or wire attached. Unscrew the bracket and slide the thermocouple out of the holder. Now, follow the copper tube or wire to the control valve. Use a small wrench to remove the nut holding the tube in place; remove the thermocouple wire from the control valve. Take the thermocouple to your local hardware or plumbing store and ask for a replacement. It should cost less than $10 or $15. To install, just reverse the disassembly procedure. Turn on the gas and follow the lighting instructions on the water heater.

Maintenance Tip:

Use WD-40 to remove stickers from most non-porous surfaces. Thoroughly soak the sticker and carefully scrape off using a plastic putty knife.

If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com

Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank is the Immediate Past President of the Apartment Association of Orange County (AAOC) and chairs AAOC’s Education Committee. Frank can be reached at (714) 956-8371 or Frankie@BuffaloMaintenance.com.

Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

COVER YOUR ASSETS

Property Management Advice—from Nike… “Just do it”

Recently, a friend and first-time landlord asked me what I thought was the most important thing about property management. My answer, though simple, will help keep your residents happy, minimize risk and likely save you money in the long run. What is it, you ask? Simple: respond quickly and respond completely to all maintenance requests and resident issues. Doing things right, on time and in time will help you avoid a number of headaches and operational issues.

Most problems that I come across in the apartment business stem from a slow, incomplete or incorrect response to a resident request or need. Whether we are talking about parking space requests, mold exposure, a small leak or other, your ability to quickly assess the issue, communicate updates to your tenants and work with the proper third-party vendor to solve the problem can help you do it for less and keep you out of the courtroom. All too often, people wait or delay, thinking that a few days or a week won’t hurt. In the meantime, leaks cause damage, moisture leads to mildew and mold and residents grow angry.

As an expert witness, I am sometimes called to review and opine on how an owner or manager handled a situation, specifically weighing in on the standard of care provided. You don’t have to be an attorney to understand that “I didn’t know” is not a defense that you can hang your hat on. In 2025, if you do not know what you are doing, you should not be managing your own property. If

you do self-manage, remember the following: respond quickly to resident concerns—inspect issues, take photos and document issues, respond in writing with a summary assessment of facts and conditions at that time so that you have proper documentation in your resident files and have outlined the pertinent facts while they are still fresh in your mind. If you have a management company managing your properties for you, make sure that they are doing these things on your behalf. And if you have doubts about whether they are properly handling property matters, ask for an update. If their response doesn’t seem right, never hesitate to visit the property and see for yourself.

When talking to vendors or other owners, I am often reminded of the propensity for people to step on dollars to save dimes. Disregarding the fact that you are working on a multi-milliondollar asset and making the cheap repair for $500 (that is more likely to fail, than last for two months) instead of just replacing it and permanently solving the problem for $2,000. In three months, when you confront the issue, you will not only have an angry resident, but it will have now cost you $2,500 when considering the prior expense. While these dollar amounts are on the lower side, they scale up right along with the mindset. You can be budget-minded and still make the right choices, always remember that.

Times have changed. Our legislature now leans anti-business and anti-

property rights, and our court system is not much different. People who have never invested, owned property or operated a business are often making the rules that we have to follow. So, don’t just do it – do it quickly and do it right. Believe me, the often de minimis cost difference in doing something right the first time pales in comparison to the legal fees and costs to fix a situation that has spiraled out of control.

Nicholas Dunlap is the founder and president of Spadra Property Company, Inc., He is also a second-generation rental-housing provider, and a member of the Apartment Association of Orange County where he served as a member of the board of directors, in addition to terms as AAOC president in 2015–2016 and 2018. For more information about Spadra Property Company, Inc. see their ad on page 23.

Legal Q & A — continued from 15

differences between jurisdictions with “rent control” and/or “just cause” ordinances, and the facts surrounding your specific situation should be presented to your attorney for review. The Brennan Law Firm is one of the most experienced and knowledgeable Landlord/Tenant law firms in Southern California, representing landlords exclusively in evictions. The firm may be reached at (626)285-0500, or toll free at (855)285-2230. Visit our website at www.MBrennanLaw.com for more information.

Death and Taxes

This week’s topic in our 10-week Estate and Legacy Planning course deals with one of life’s two certainties. Much like death, taxes also come for us all. This series is designed to be engaging and practical, providing comprehensive insights while equipping our course participants with a solid framework for their estate plans and actionable steps for themselves and their advisors.

In this article, we’ll focus on Week 7: Taxes. We covered various aspects of taxation, including income, estate, and other forms, alongside upcoming tax legislation updates, proactive year-end tax planning for 2024, and strategies for minimizing estate taxes. Our goal is to explore creative, legal ways to “disinherit the government” while maximizing the legacy you leave behind.

We all know the outcome of the 2024 election, and as the saying goes, “elections have consequences.” We are still in the early days of a new administration, and the reality is that we won’t likely know the impact of any new tax legislation for some time. Our focus remains on the current rules and the known implications of the impending sunsetting of the Tax Cuts and Jobs Act (TCJA), landmark legislation that became law on January 1, 2018. The TCJA marked the most significant overhaul of the tax code in three decades, establishing a flat corporate tax rate of 21%. However, many individual tax benefits are set to expire in 2025.

Even before the TCJA, careful estate planning techniques were successfully used to secure and transfer wealth across generations. Regardless of any changes on the horizon, these strategies can be navigated effectively with proper preparation and by hiring the right professionals.

As we discussed, there are always key issues that could threaten wealth transfer, such as changes to the 1031 Tax-Deferred Exchange, Proposition 13, and Step-Up in Basis. However, for the purposes of this article, we’ll maintain a positive outlook and focus on what we know right now, along with legal strategies to lower our taxes.

Joining us for this session was Yuval Domb, CPA, who helped clarify some of the more technical aspects of the tax code. Understanding the different types of taxes and how they interact with one another and your long-term strategy is

BY TIM GORMAN, REAL ESTATE BROKER/ CPA/ENTREPRENEUR/ AUTHOR

crucial.

During our session, Yuval clarified the technical aspects of the tax code. We discussed several key tax categories:

• Income Taxes: Federal income tax rates range from 0% to 37%, while California has a top rate of 13.3% for high-income earners.

• Property Taxes: Proposition 13 caps property tax at 1% of assessed value, with annual increases limited to 2% unless reassessed. Proposition 19 limits the parent-to-child property tax exclusion to primary residences.

• Estate Taxes: The federal exemption is $13.61 million per individual for 2024. California has no state estate tax, but federal estate taxes apply if the estate exceeds the exemption limit.

• Capital Gains Taxes: Long-term capital gains are taxed federally at 0%, 15%, or 20% depending on income, with California taxing all capital gains as ordinary income.

• Final Taxes: After passing, executors must file several tax returns, including the Final Individual Income Tax Return (Form 1040), Estate Income Tax Return (Form 1041), and Federal Estate Tax Return (Form 706), if applicable.

continued on page 22

Estate & Legacy Planning Workshop Series

Registration is Open

Week 1: Intro & Foundations May 1 Week 2: Organization May 8

3: Team Members May 15

4: Legal May 22

5: Taxes May 29

7: Charity June 12

8: Passing June 19 Week 9: Private 1:1 Review June 26 Week 10: Communicate

“The course—and Tim Gorman—exceeded my expectations by leaps and bounds. From an educational perspective, the series was as valuable as anything I’ve had…first grade- to Ph.D.” — Dr. George Watson, 48-Year AAOC Member

This 10-week evening series will provide the essentials of estate and legacy planning. Participants will build their own comprehensive, documented plan and the confidence to take actionable steps forward for themselves and their family. • Practical Advice

“A must course for aging income property owners that wish to maximally pass on the fruits of their lifetime efforts to their desired heirs with minimum government confiscation!” — Gene Opittek, 48-Year AAOC Member

• Expert Instruction

• Private 1:1 Review

• Free Will Software • Family Session Participants Receive:

Date: Thursdays, May 1–July 10 Time: 6–7:30 p.m.

Tim Gorman Broker, CPA (inactive), Author, Gorman & Associates, Inc.

Ryan W. Young, ESQ. Principal Attorney, OC Trial Group

George Lanza President & Managing Director, M&A Specialist, Plethora Businesses

Kelly Clyde, CFP Founding Partner, South Coast Investment Advisors

Yuval Domb, CPA President & Founder, Clarity Group Financial

Rev. Bill Barman Priest, Community Leader, Roman Catholic Diocese of Orange

Anson Cain, ESQ. Managing Partner, Albrecht & Barney

Nick Lieberman President & Founder, Mortgage Loan Officer, Bona Fide Mortgage

Celine Jatico–Molendyk Owner & CEO, Assured Care & Staffing Services

We explored strategies for minimizing estate taxes, including:

• Lifetime Gifting: Reduces income and gift taxes while removing assets from your estate, potentially avoiding estate taxes.

• Irrevocable Trusts: Provides income tax advantages by removing incomegenerating assets from your estate.

• Charitable Giving: Yields immediate income tax deductions and reduces the size of your taxable estate.

• Life Insurance Strategies: Provides income tax-free proceeds for estate taxes upon death.

• Marital Deduction: Allows unlimited tax-free transfers to a spouse during your lifetime and at death.

• Family Limited Partnerships (FLPs): Transfers assets at

discounted valuations while maintaining control.

• LLCs and Corporate Entities: Provides asset protection and may reduce income taxes.

• Property Tax Protection (Prop 19): Limits reassessment on primary residences between parents and children.

We also discussed how personal income taxes can impact estate planning decisions. Income generated by estate assets, such as interest and dividends, may incur tax liabilities. Structuring your estate strategically can reduce these liabilities for you and your heirs.

Additionally, charitable contributions made through your estate can provide significant tax benefits, such as deductions for donated appreciated assets. Establishing mechanisms like a Charitable Remainder Trust (CRT) can also yield income tax and estate tax advantages.

To conclude, we examined tax obligations that arise after passing. Executors must file a final income tax return (Form 1040) covering the period from January 1 until the date of death. The federal estate tax applies to the transfer of the deceased’s estate before distribution to beneficiaries if the estate exceeds the exemption threshold. Executors must file Form 706 for estates subject to federal estate tax within nine months of death.

In our next article, we’ll focus on the often-overlooked emotional aspects of planning. In my experience, legal and financial aspects can be straightforward, but navigating the emotional side of losing a loved one can be far more complex.

About the Author:

Tim Gorman is a licensed Real Estate Broker, principal of Gorman & Associates, published author, instructor, and seasoned entrepreneur with decades of experience. A CPA (inactive), Tim brings a wealth of knowledge to his work. His book, Tangled Legacy, debuted as a #1 New Release on Amazon in multiple categories.

Rent Control Enters State Legislatures

BY ANNE MENASCHE

Special from the National Apartment Association

This legislative session, state lawmakers are continuing efforts to regulate rent increases at the state and local levels. This legislation purports to help renters, but in actuality, it disincentivizes investment, restricts and degrades the quality of housing supply and raises the cost of housing. The National Apartment Association (NAA) is monitoring this legislation carefully to understand trends across the country and how they might affect the rental housing industry.

Washington State

Washington State’s proposal (HB1217/SB5222) to cap rent increases at 7% has returned. The measure, which failed last year, was given a hearing on the first day of Washington’s legislative session, suggesting renewed energy behind the push to adopt rent regulation.

In addition to limiting rent increases to 7% per year, the bill imposes other onerous requirements on housing providers. Notably, security deposits and late fees would also be capped, and housing providers would be required to provide residents with 180 days notice prior to

increasing rents by 3% or more—a length of time that is out of step with other jurisdictions.

Illinois

Several rent control proposals were introduced in Illinois prior to the state’s filing deadline in February, including SB 1260 and HB 3687, which would allow localities to impose rent regulation on housing providers. SB 1260 repeals the Rent Control Preemption Act, while HB 3687 includes, in addition to other restrictive provisions imposed on housing providers, language that would allow local governments to hold a referendum vote to end the prohibition on local rent control, effectively enabling localities in Illinois to opt in to rent regulation.

“Despite overwhelming evidence that rent control only worsens the housing affordability situation, proponents in the General Assembly continue to pursue this failed playbook,” said Michael Mini, EVP of the Chicagoland Apartment Association (CAA). “CAA is leading the opposition to rent control here in Illinois by con-

tinuing the execution our SHAPE Illinois advocacy campaign, working with our coalition partners in the business and labor communities to educate elected officials about the destructive effects of rent control and offer alternative policies to create more apartments and keep rents affordable.”

Illinois lawmakers have also proposed to cap rents in mobile home parks. HB 3526 would cap rents at 3%, while HB 3828 would require housing providers to justify rent increases greater than 3% or inflation, whichever is greater.

Other Proposed State-Wide Caps

Washington is not the only state to consider capping rents statewide. Bills pending in Hawaii (SB1056), Indiana (HB1162), Massachusetts (HD495) and South Carolina (H3346) would similarly cap rent increases at certain percentages. A number of states— including Connecticut (HB5428, SB991) , Massachusetts (HD551) , Nevada (SB151), New Jersey (A3361,

Notable Bills and Trends to Monitor.

Choosing the Right Seismic Retrofit Contractor: A Critical Decision for Apartment Owners

As an apartment owner, protecting your property and residents from the devastating effects of a major earthquake is a top priority. A well-executed seismic retrofit not only enhances safety but also safeguards your investment and future income. However, the success of your retrofit project depends largely on selecting the right company for the job.

Key Factors to Consider When Choosing a Seismic Retrofit Contractor

The seismic retrofit process involves both engineering and construction expertise. To ensure high-quality work, it is crucial to partner with an experienced and reputable company. Here are essential questions to ask when evaluating potential contractors:

• Are they properly licensed and insured?

• How many years have they been in business?

• Do they specialize in seismic retrofits, and how many similar projects have they completed?

• What do past clients say about their work?

• Do they have a stable and experienced workforce?

• How well do they communicate and address concerns?

Understanding the Retrofit Process

The first step in a seismic retrofit is

a thorough engineering assessment to evaluate risks specific to your property. Factors such as building type, construction year, soil conditions, and liquefaction risks all play a role in determining the necessary structural improvements. An initial assessment can provide insight into the scope of work required before committing to a contractor.

Once you’ve determined that a retrofit is needed, it’s time to research and select the best contractor for the job.

Due Diligence Before Hiring

Verify Licensing and Insurance

Check the legitimacy of your contractor through official databases:

• California Contractors State License Board: www.cslb.ca.gov

• California Architects Board: www.cab.ca.gov

• State Board for Professional Engineers, Land Surveyors, and Geologists: www.bpelsg.ca.gov

Ensure the company holds proper licensing and has adequate liability and worker’s compensation insurance. This protects you from potential legal and financial liabilities if an accident occurs on the job site.

Review Past Work and References

A reputable contractor should have a proven track record with multiple successful retrofit projects. When evaluating past work, consider:

BY ALI SAHABI

• The number of completed projects within the past year.

• Client testimonials and feedback from other apartment owners.

• Site visits to inspect the quality of completed projects, including structural work and aesthetic integration.

Additionally, assess the contractor’s ability to manage tenant relations. Ask references:

• Were tenants displaced during construction?

• Was parking availability impacted?

• Was the worksite kept clean and safe?

Ensuring a Smooth and Legally Compliant Process

Confirm Proper Insurance Coverage

Never assume a contractor has adequate insurance. Always request documentation. Ensure:

• Worker’s compensation insurance is active and covers all employees.

• General liability insurance specifically covers seismic retrofit work.

To verify a contractor’s worker’s compensation status, visit the CSLB website, search for the business name, and review their insurance history. If their status is marked as “exempt,” it could mean they have no employees

Mosquito Management Tips for Your Rental Property

Summertime brings an abundance of sunshine, an increase in watering, community gatherings, and the inevitable presence of mosquitos.

These pesky invaders are more than a nuisance, they can also be carriers of harmful — and even deadly — diseases. It’s up to each of us to get informed and help manage this threat.

This free, informative webinar will cover:

• How and why mosquitos converge upon residential communities

• How to pinpoint mosquito breeding sources

• Best practices to manage and reduce mosquitos

• Steps in reducing wildlife on properties

Members will also learn about the role the Orange County Mosquito and Vector District plays in working with our communities, including monitoring, trapping, treatment, and other measures.

Presenter:

Date: Monday, April 21, 2025

Time: 10 a.m.

Location: Zoom Webinar

Cost: FREE!

Bryan Brannon Public Information Officer

Orange County Mosquito and Vector Control District

S2953), New York (S228), Oregon (HB3054), Rhode Island (HB5264) and Vermont (S34)—are also considering capping rents specifically in relation to manufactured and mobile homes.

Authorizing Local Rent Control

Certain states are considering bills that would enable rent control at the local level. Proposals in Arizona (SB1177/HB2337), Georgia (HB299/ SB106), Illinois (SB1260), Michigan

(HB4009) and New Mexico (SB216) would repeal state statutes preempting local rent control. Others, such as those in Hawaii (SB1133), Massachusetts (e.g., SD2499, HD2363, HD2501, SD1084), New York (A4877/S4659), Oregon (SB722/HB3065), and Tennessee (HB955/SB961) would authorize or have the effect of encouraging localities to adopt rent control ordinances. (Similar bills were introduced in Virginia (HB2175/SB366, SB1136), but those proposals have failed.) In some cases, these bills limit the rent

increases that a locality opting into rent control could allow.

NAA’s Outlook

This crop of rent control legislation reflects the misconception that regulating rents will improve the cost of living for renters. However, research shows that rent control does more harm than good: Caps on rent increases fail to account for increasing operational costs for housing providers and the need to plan for capital expenditures throughout the property’s useful life. This ultimately impacts both the quality and quantity of rental housing in communities across the U.S. To address rising costs of living, it is imperative for lawmakers to confront the regulatory barriers that raise costs for housing providers and constrain housing supply. NAA will continue to its federal advocacy and support its affiliate partners in their tireless efforts against all forms of rent control.

Contractor — continued from 26

covered under worker’s compensation— putting you at financial risk in case of injury or accidents.

Protect Your Investment

Selecting the right seismic retrofit contractor is one of the most important decisions you’ll make for your property. Partnering with a reputable company ensures your retrofit is completed efficiently, complies with regulations, and provides lasting structural integrity for your building.

About Optimum Seismic, Inc.:

Optimum Seismic has been making California cities safer since 1984 with full-service earthquake engineering, steel fabrication, and construction services. With over 4,000 retrofit and renovation projects completed, our expertise includes soft-story multifamily apartments, tilt-up, non-ductile concrete, steel moment frame, and unreinforced masonry (URM) buildings. To schedule a complimentary seismic assessment, contact Optimum Seismic at (833) 978-7664 or visit optimumseismic.com.

We are a development engineering firm specializing in designing ADU plans and getting permits approved, while managing construction if requested.

Our goal is to help homeowners enjoy the process of designing and building an ADU while creating generational wealth for their families.

Receive a free consultation or learn more about ADU opportunities. We are here to help!

The Palisades and Altadena Fires: A Wake-Up Call for Housing Providers

The recent fires in the Palisades and Altadena serve as a stark reminder of how quickly disaster can strike, leaving tenants displaced and housing providers facing unnecessary risks. A well-written lease includes terms requiring tenants to carry renter’s insurance to help mitigate these risks. If your lease doesn’t have this, you may want to consider incentivizing tenants to obtain renter’s insurance by allowing them to deduct the cost from their rent.

Without this coverage, you could be exposing yourself to financial and legal complications that are easily avoidable.

The Cost vs. The Risk

Renter’s insurance is typically under $250 per year and can provide significant financial security. In addition to covering a tenant’s personal belongings, it may also reduce your own insurance premiums. It’s worth checking with your insurance provider to see if sub-

BY MERCEDES SHAFFER, REALTOR

mitting proof that your tenants have renter’s insurance can lower your costs. I’ve seen many instances where it does.

What Renter’s Insurance Covers

• Personal Property—If a tenant’s belongings (TVs, computers, clothing, etc.) are damaged due to fire, theft, vandalism, or water, their policy will likely reimburse

Wake-Up Call — continued on page 32

them for the loss.

• Liability Protection—While a housing provider’s policy may cover claims for injuries that occur on the property, renter’s insurance protects tenants from liability for accidental damage or injury they may cause. Standard coverage typically includes $100,000 in protection, but some policies can go as high as $1M in liability protection.

• Loss of Use—If a covered disaster forces a tenant to relocate temporarily, their policy should cover hotel stays and meals while the property is being repaired.

Additional Coverage in a Strong Renter’s Insurance Policy

There are additional renter’s insur ance policies for tenants that go beyond the basics, offering more comprehen

sive coverage that can benefit both tenants and give you peace of mind. Here are some of the extra protections these policies can provide.

• Medical Payments to Others Covers minor medical expenses if someone is injured in the tenant’s unit, even if the tenant isn’t at fault.

• Identity Theft Protection—Some policies include identity theft coverage, which can help with expenses related to fraud, credit monitoring, and legal fees.

• Pet Liability Coverage—If a tenant’s pet injures someone or damages property, this coverage helps

difference in protecting both you and your tenants.

Not all renter’s insurance policies are created equal—some offer far better coverage than others. A little time spent researching the different options on the front end can save you from potential headaches later. Having explored the options thoroughly, I can assure you that the right coverage can make all the difference in protecting your property and your peace of mind.

About the Author:

To share your thoughts and opinions, feel free to contact me. Mercedes Shaffer is a multifamily real estate agent with REAL Broker. If you have questions about buying, selling or doing a 1031 exchange, her team serves LA and Orange County and can be reached at 714.330.9999, InvestingInTheOC@gmail.com, or you can visit their website at InvestingInTheOC.com DRE 02114448

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Dishwasher: 18” or 24” Hotpoint or Frigidaire

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If You’re Having a Hard Time Finding 1031 Exchange Replacement Properties, This is a Resource That Has Helped Nearly 10,000 Investors

For real estate investors involved in 1031 exchanges, identifying suitable replacement properties can be a huge challenge. As one of the nation’s leading 1031 exchange real estate investment advisors, I became acutely aware of this challenge early on in my career—more than two decades ago. Whether it was very large institutional real estate firms needing to replace tens of millions of dollars in 1031 exchange assets or smaller, momand-pop owners, investors are interested in a 1031 exchange, but they don’t know what the best investment options are for their 1031 exchange strategy.

That’s why I created a unique, online marketplace that is specifically designed for 1031 exchange investors by providing a wide range of Delaware Statutory Trust (DST) investment opportunities from more than 25 different sponsor firms, located across multiple asset classes and geographic regions, and offering a wide variety of loan-to-value ratios for 1031 exchange debt-replacement requirements.

A Delaware Statutory Trust (DST) is a legal entity used for investment purposes, especially popular in real estate because the IRS Revenue Ruling 200486 approved DSTs for 1031 exchanges and qualified DSTs as “like kind” real estate for 1031 exchanges.

This marketplace is based on my personal experience in investing my own money in Delaware Statutory Trust properties. It doesn’t seem like that long ago, but back in 2008 I invested in

my very first Delaware Statutory Trust property. The particular sponsor waived the minimum $25,000 investment down to $1,000 because that is all I could afford. But it was important for me to become very familiar with DST properties, interact with the offering sponsor firms, and invest my own money alongside my investors. In many ways for me it was like being a chef that was not afraid to eat their own cooking.

Fast forward to today, and I have personally invested in more than 90 different DST properties and have worked with nearly 50 different sponsor companies. That’s why I can honestly say that I know what these sponsor firms have done in the past, what they’re good at, what they’re not so good at, and how they have performed across a variety of asset classes.

Frankly, I don’t know of anyone who has invested more in Delaware Statutory Trust properties than me, and I am passionate about sharing this knowledge with investors of all sizes.

Facilitating the 1031 Exchange Process

This unique online marketplace offers an accessible platform for 1031 exchange investors who can review a variety of DST investment opportunities in one place and can receive a physical property menu of current 1031 exchange eligible properties on this platform.

Once investors receive DST Property Menu and narrowed down their selection of DST investment opportunities,

BY DWIGHT KAY, FOUNDER AND CEO OF KAY PROPERTIES & INVESTMENTS

investors can access each property’s business plan as presented in Private Placement Memorandums for each of the DST investment opportunities they are interested in. A private placement memorandum (PPM) is a legal document that can typically run more than 100 pages in length and provides a detailed summary of the offering that should include information on risk factors, financing terms, property and market information, sponsor background, and financial information. The PPM includes exhibits might also include other important documents such as the DST trust agreement, subscription agreements, lease agreements, and other relative information.

Emphasizing Investor Education

However, in addition to accessing a current inventory of DST properties, this platform also provides a great deal of educational information for investors. This includes access to educational periodicals, webinars, conference calls, podcasts, and investor dinners held across the country.

Conclusion

For 1031 exchange investors who are looking for quality 1031 exchange properties, this online marketplace is a unique opportunity to not only review a wide variety of real estate assets, but also a way to access an entire library of educational material specifically designed for 1031 exchange investors

No-Cost Energy Efficiency Opportunities for Your Rental Community

The Multifamily Energy Savings Program is Energy

Savings Assistance (ESA) that provides no-cost and reduced-cost energy efficiency upgrades and project assistance to eligible affordable multifamily properties and residents in California.

Income-qualifying properties can receive:

• No-cost energy assessments and technical assistance

• No-cost energy efficiency, appliance, and weatherization upgrades to residential units

• Qualifying energy efficiency and weatherization improvements to property common areas

Presenters:

The program serves deed-restricted and non-deedrestricted properties served by:

• Southern California Edison (SCE)

• Southern California Gas (SoCal Gas)

• San Diego Gas and Electric (SDG&E)

• Pacific Gas and Electric (PG&E)

Join us for this FREE webinar if you are interested in learning about potential opportunities for your rental community.

Date: Monday, March 10, 2025

Time: 1 p.m.

Location: Zoom Webinar

Cost: Free! Register at www.AAOC.com

Zoom link to be provided upon registration

Fatima Salcido Senior Program Manager Multifamily Energy Savings Program

Karla Lemus Account Manager Kameron Moses Account Manager

who want to know more about Delaware Statutory Trusts.

About Kay Properties & www.kpi1031.com: Kay Properties helps investors choose 1031 exchange investments that help them focus on what they truly love in life, whether that be their children, grandkids, travel, hobbies, or other endeavors (NO MORE 3 T’s— Tenants, Toilets and Trash!). We have helped 1031 exchange investors for nearly two decades exchange into over 9,100 - 1031 exchange investments. Please visit www.kpi1031.com for access to our team’s experience, educational library and our full 1031 exchange investment menu.

This material is not tax or legal advice. Please consult your CPA/attorney for guidance. Past performance does not guarantee or indicate the likelihood of future results. Diversification does not guarantee returns and does not protect against loss. Potential cash flow, potential returns and potential appreciation are not guaranteed. There is a risk of loss of the entire investment principal. Please read the Private Placement Memorandum (PPM) for the offerings business plan and risk factors before investing. Securities offered through FNEX Capital LLC member FINRA, SIPC.

*Diversification does not guarantee returns and does not protect against loss.

Understanding and Navigating the 2025 Property Insurance Landscape

Insuring your rental property investment is becoming more challenging, complex, and expensive each year. There are many factors that drive premiums, and different coverage options to consider. Making the right decision can be difficult, and potentially costly if you don’t have the right coverage when you need it.

Find out what you need to know about multifamily insurance coverage, especially during these uncertain times. What should you be considering for you and your property, and what should your renters be doing to insure and protect themselves?

Featuring:

Theresa Simes Theresa Simes Agency Farmers Insurance

Eric R. Marrs, CIC, CRM Vice President NFP Property & Casualty

Date: Tuesday, March 18, 2025

Time: 10:00 a.m.

Location: Zoom Webinar

Cost: $20 members

$45 non-members

Servicing Orange County We Manage & Sell in Your Neighborhood

• Scheduled annual inspections, interior/exterior

• 99.89% consistent collection each month

ORANGE COUNT Y SHERIFF’S DEPARTMENT

Ac tive Assailant Response and Prevention

Friday, May 9, 2025

10:00 -11:30 a.m. Webinar

Class Description:

At tendees will learn techniques and tactics to improve their chances of sur viving an active assailant situation, including barricade techniques, ﬁghting tactics, and the proper sur vival mindset. At tendees will also learn the t ypical behavior pat terns associated with someone on the pathway to violence, the concept of leakage, and how to repor t suspicious behavior to the proper authorities.

CAREER CENTER

AAOC helps connect multifamily employers and job seekers in Orange & Riverside Counties. The AAOC Multifamily Career Center is designed to help promote industry-specific job openings to current and prospective industry talent.

Employers can post job openings, view resumes, and pre-screen candidates.

Job seekers can search job openings, create alerts, post resumes, and apply online.

The AAOC Multifamily Career Center features:

Relevant, industry-specific job postings that will reach desired audiences

Email notifications directly to employers’ and candidates’ inboxes

Easy to use, web-based interface

Competitive job posting rates for AAOC members and non-members

Fair Housing Starts with You!

Certification Training for Rental-Housing Providers

Are you and your employees due for a refresher in local, state, and federal Fair Housing laws? Are you certain your operational policies and practices would stand up in court if challenged in a discrimination lawsuit?

This comprehensive certification webinar will provide you with the information you need to stay up-to-date and in compliance with evolving fair housing laws, as well as the opportunity to have your Fair Housing questions answered by the experts.

Training topics will include:

n Tenant selection criteria

n Protected classes

n Reasonable accommodations & modifications

n Occupancy limits

n Children, pets, and service & support animals

n Management policies & best practices to avoid discrimination

n The Fair Housing Council as a resource for rental-housing providers

Instructor: Fair Housing Council of Orange County

Date: Thursday, April 10, 2025

Time: 9:00 a.m. to 12:00 p.m.

Location: Zoom Webinar

Cost: $80 AAOC Members

$100 Non-Members

* Includes Fair Housing Certificate

Fair Housing Council of Orange County

THE RENTAL HOUSING SHOW

Thursday, April 3, 2025

9 a.m. - 3 p.m.

OC Fair & Event Center

Costa Mesa, CA 92626 Stayin’ Alive In

The service resources you need, gathered in one location:

Appliances

Banking & Lending

Bio-Hazard Services

Coin Operated Laundry

Construction & Contracting

Doors & Windows

Environmental Services

Fiber Optic Internet

Furniture

Heating & Air Conditioning

Insurance

Landscape

Legal Services

Maintenance

Marketing Software

Pest Control

Plumbing & Water Heaters

Property Management

Gold Sponsors:

Screening & Fraud Detection

Roofing & Gutters

RUBS Programs

Security

Parking & Towing

Property Restoration

Smart Technology

Staffing And many more!

Maintenance Demonstrations:

10:00 - 10:45 A.M.

Plumbing & Drain Care Roto-Rooter

11:00 - 11:45 A.M.

Flooring: Picking the Right Material & Installing it Right Urban Flooring

1:00 - 1:45 PM

Decking: Coating Systems, Repairs, and SB 721 Compliance

Buffalo Maintenance

2:00 - 2:45 P.M.

Irrigation System & Landscape

Installation and Maintenance

Amerigreen Landscape Services

Zone Sponsor:

Education Seminars:

Navigating Rent Increases, Animals, Evictions & Rel ocation Assistance

Michael Brennan, Founder, The Brennan Law Firm

Owning and managing rental property isn't for the faint of heart, especially when it comes to navigating the changing laws and regulations that impact your operations. Even seemingly minor errors can be costly, especially when it comes to rent increases, animals, evictions and relocation assistance. Find out how to protect yourself and staying in compliance with the law.

Managing Your Managers in a Mad, Mad World: Strategies to Keep Managers Engaged and Motivated

Angel Rogers, STAR Training

More is expected of managers than ever before. From a leadership perspective, managing managers is more important than ever. Managers have an incredible influence on all aspects of the asset performance, so what are you doing to keep them engaged, positive, and motivated? Join this session to learn new strategies on tackling burnout, coaching essentials, and creating a “User Manual” for each team member.

2025 Legal Update

C. Tyler Greer, Associate, Kimball Tirey & St. John

Get briefed on the new state laws that take effect in 2025 and will affect your rental property operations, including:

Security deposits Credit and criminal background reports Evictions

Best management practices to minimize legal risks

Emerging legal threats Positive rent payment reporting

Tools & Strategies for Combating Rental Fraud

Kara Hohne Client Success Manager, Intellirent

Kyle Nelson Vice President, Corporate Strategy, Snappt

Fair Housing in 45 Minutes

Denise Cato, President & CEO, Fair Housing Council of Orange County

In just 45 minutes, you will gain valuable information and insight into the key fair housing laws and emerging issues you need to know about in 2025, and receive a refresher as to your rights and responsibilities as a rental housing provider and tips for avoiding common fair housing violations.

The Benefits of AAOC Membership

Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including:

– Free consultation from our trained membership – Special seminars on topics such as taxes, property

A SPECIAL WELCOME TO OUR NEWEST MEMBERS!

New Members

Anastasi Construction Company

MacDonald Properties

Cloud House—Greystar

Enzo—Avenue5 Residential

Genuine Property Management

Greenville Investment Group LLC

John Richmond

Sclafani Properties

Orange Chalets LLC

For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

CHOOVIO Inc

Farhad Arvin

New Supplier Members

23191 La Cadena Drive, Suite 102 Laguna Hills, CA 92653 (949) 506-5600 sales@choovio.com

DrBalcony

Eric Lenning 2500 Red Hill Avenue, Suite 200 Santa Ana, CA 92780 (805) 334-0037 eric@drbalcony.com

Green Zuru

Michael Juker 9650 Telstar Ave. Unit - A El Monte, CA 91731 (323) 746-3730

Michael@greenzuru.com

Knight Commercial

Amit Gandhi 3415 Hawthorne Drive Corona, CA 92881 (323) 212-1307

a.gandhi@knightcommercial.com— http://www.knightcommercial.com

Kraken Restoration Inc.

Todd Gelatka P.O. Box 80958

Rancho Santa Margarita, CA 92688 (949) 570-2424

4Krakenrestoration@gmail.com

RBCI Inc.

Randi Favela 1121 East Elm Ave Fullerton, CA 92831 (714) 401-7646 randi@rbci.inc

New Apartment Program for California

SUPPLIER CORNER

BluSky Restoration Contractors

Immediate Response • Expert Cleanup

• Complete Repairs

BluSky Restoration Contractors is a full-service national restoration contractor with locations coast to coast. BluSky provides commercial, healthcare, industrial, governmental, residential, and multifamily restoration, renovation, environmental, and roofing services across the nation. Our engaged employees bring experience and teamwork to anyone who owns or manages the property, provides property insurance, or manages property insurance claims. We take care of everything, from beginning to end—nationwide.

Our team provides unparalleled, customer-centric service through empathy, professionalism, communication, and innovation. From simple water damage restoration to complete reconstruction, no job is too small or too large for

BluSky to handle. BluSky specializes in projects that require emergency response anywhere across the nation.

Services include:

• Water & Storm

• Fire & Smoke

• Environmental

• Roofing

What you can expect:

1. ON SCENE FAST—No matter when you call, our average response time is less than 2 hours.

2. CARING & COMPASSIONATE—We focus on taking care of the customer first and the project next.

3. HONEST & PROFESSIONAL Integrity is one of our core values. It’s how business should be done.

SLAB LEAKS? PINHOLE LEAKS?

4. TOP QUALITY—100% of our technicians are IICRC Certified. We’ll take care of everything.

5. COMMUNICATION—Keeping you in the loop allows us to keep projects moving quickly & efficiently.

6. EXPERTS IN THE INDUSTRY—We are the preferred vendor for the majority of insurance companies.

7. UNLIMITED RESOURCES—A national presence allows for extensive equipment and manpower.

We guarantee an exceptional customer experience through quality workmanship, safe job sites, and operational excellence. The faster a restoration company responds to your disaster, the sooner your people are safe and the better chance you have of preventing further property damage. We are available 24/7/365 via 800.266.5677 or info@goblusky.com.

Apartment Association of Orange County’s

Supplier Directory

(Please see Supplier Contact Index for contact information)

Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Acoustic Ceiling Removal

BMS CAT

Pacific Environmental & Abatement Solutions Inc

S-Team Turn Overs

Access Control Solutions

A.S. Wise, Inc.

ADT Multifamily

Gatewise

GreenMarbles

Loss Prevention Systems, Inc.

Rently

Accounting Services

AllView Real Estate

Accounting Software

Entrata

MRI Software

Yardi Systems Inc.

Answering Service

Anyone Home

Entrata

Apartment Building Inspection

Automatic Fire Sprinklers

Green Home Solutions TrueEnviro

Villa Property Inspections LLC

Zebra Construction Inc.

Apartment Market Research Data

ALN Data

Apartment SEO

CBRE Multifamily SoCal – Dan Blackwell & Team

Effortless Ads

Yardi Systems Inc.

Apartment Rental Publications & Services

apartments.com

Intellirent

Rent.

Zillow Rentals

Apartment/Student Housing

Colliers International

Kairos Investment Management Company

LaundryUp

Restoration Services Company

Vesync

Voit

Real Estate Services

Appliances Sales, Service & Leasing

ACE Commercial Laundry Equipment, Inc.

Discount Appliance Guys

Expressions Home Gallery

Johnnies Appliances

L and D Appliance Corp.

National Service Company

R&B Wholesale Distributors, Inc.

Asbestos

Alliance Environmental Group

BMS CAT

FIRST ONSITE Restoration

Pacific Environmental & Abatement Solutions Inc

Asphalt Sales & Service

Oliver Mahon Asphalt

Everline Coatings and Services—S Orange Co

Rose Paving LLC

Attorneys

Albrecht & Barney Law Corporation

AWB Law, P.C.

Brennan Law Firm

Duringer Law Group, PLC

Fisher & Phillips

Kimball, Tirey & St. John LLP

Newmeyer & Dillion, LLP

SNS Law Group, LLP

Wesierski & Zurek LLP, Lawyers

Bath Restoration or Renovations

Buffalo Maintenance, Inc.

California Bath Restoration

OC Professional Maintenance Team

RBCI Inc.

S-Team Turn Overs

TASORO

Restoration Services Company

Biohazard

Bio-One of Orange

Bio SoCal

Knight Commercial

Kraken Restoration Inc.

Servpro of Newport Beach

Boiler Systems

H2O Heating Pros, Inc.

Ironwood Plumbing, Inc.

Spicer Mechanical

Water Heater Man, Inc.

Cabinets/Refinishing

Buffalo Maintenance, Inc.

Gogo Cabinets

KJ Design Center

MirrorMate Frames

Qwikkit

SM Painting Corp.

S-Team Turn Overs

TASORO

The Door & Window Company

Carpentry

Buffalo Maintenance, Inc.

Kustum Kunstrukshun

RBCI Inc.

Carpet Sales & Service

KJ Design Center

R&B Wholesale Distributors, Inc.

Chimney Sweeps

R1 Facility Services

Cleaning/Janitorial Services

Bio-One of Orange

Crown Building Services Inc.

Gale Force Property Maintenance Inc.

Molly Maid of Irvine, Saddleback and Temecula Valley

Junk King Orange County/Anaheim

Strategic Sanitation Services

Titanium Restoration Services Company

Collections

Duringer Law Group, PLC

David S. Schonfeld, Attorney at Law

Kimball, Tirey & St. John LLP

National Credit Systems

Communications

Cox Communications

MRI Software

Concrete Maintenance & Repair

Buffalo Maintenance, Inc.

Everline Coatings and Services—S Orange Co

Precision Concrete Cutting

Oliver Mahon Asphalt

Rose Paving LLC

Supplier Directory

continued from page 53

Construction

Alpha Structural Inc.

Angelo Termite and Construction

Aquinas HVAC

BELFOR Property Restoration

Buffalo Maintenance, Inc.

CAMP Construction Services

DrBalcony

Ingersoll Rand

KD Electric Company

Kustum Kunstrukshun

OC Professional Maintenance Team

One Call Restoration

Optimum Seismic, Inc.

Prestige Construction and Renovation Services, Inc

RBCI Inc.

Rose Paving LLC

Schluter Systems

TASORO

Zebra Construction Inc.

Consulting

Colliers International

Gorman & Associates, Inc.

Intersolutions — Property Management Staffing Specialists

Content Restoration

Green Home Solutions TrueEnviro

Countertops

Buffalo Maintenance, Inc.

California Bath Restoration

KJ Design Center

TASORO

Deck Coatings, Magnesite Repairs, Waterproofing

Crank Waterproofing

DrBalcony

Monument Roofing

South Coast Deck Inspections

WICR Waterproofing & Decking

Digital Management Services

CHOOVIO Inc

Drain Cleaning

California Rooter & Plumbing

LA Hydro-Jet & Rooter Service, Inc.

Pipe Restoration Solutions, Inc

Draperies/Blinds/Window Coverings

Apex Window Décor

R&B Wholesale Distributors, Inc.

Drug & Alcohol Testing

Resident IQ

TAG / AMS, Inc.

Dryer Vent & Duct Cleaning

Alliance Environmental Group

Aquinas HVAC

Crown Building Services Inc.

R1 Facility Services

Electric Vehicle Products & Services

Gerhard Electric

GreenMarbles

KD Electric Company

REVS (Refuel Electric Vehicle Solutions)

S.E. Electrical Service Inc.

Electrical/Lighting

Electric Medics

Gerhard Electric

Green Zuru

KD Electric Company

Laguna Lighting

S.E. Electrical Service Inc.

Service 1st

Energy Management

Armada Power

CHOOVIO Inc

GoPowerEV

GreenMarbles

Pearlx

Rently

Synergy Companies

Yardi Systems Inc.

Environmental Consulting & Training

American Environmental Specialists, Inc.

Bio-One of Orange

Green Home Solutions TrueEnviro

Knight Commercial

Pacific Environmental & Abatement Solutions Inc

Strategic Sanitation Services

Escrow

Genesis Bank

Estate/Financial Planning

Kimball, Tirey & St. John LLP

Tax & Financial Group

Fencing & Gates

Buffalo Maintenance, Inc.

Loss Prevention Systems, Inc.

Fire Safety

Automatic Fire Sprinklers

Black Bird Fire Protection, Inc.

Bob Peters Fire Protection

Fire & Flood Restoration

BluSky Restoration Contractors, LLC

BMS CAT

Bob Peters Fire Protection

Green Home Solutions TrueEnviro

Kraken Restoration Inc.

PRC Restoration

Servpro of Newport Beach

Service First Restoration Inc

Flooring

KJ Design Center

Real Floors

Redi Carpet

TASORO

Urban Surfaces

Furniture/Furniture Rental

AFR Furniture Rental

CORT Furniture Rental

Garage Doors

Loss Prevention Systems, Inc.

General Contractor

Alpha Structural Inc.

Angelo Termite and Construction

BELFOR Property Restoration

BluSky Restoration Contractors, LLC

Buffalo Maintenance, Inc.

Deck Diagnostics

EmpireWorks Reconstruction and Painting

FIRST ONSITE Restoration

Knight Commercial

Kustum Kunstrukshun

OC Professional Maintenance Team

PRC Restoration

RBCI Inc.

SM Painting Corp.

Service First Restoration Inc

Zebra Construction Inc.

Handyman

Buffalo Maintenance, Inc.

OC Professional Maintenance Team

SM Painting Corp.

Heating & Air Conditioning

Aquinas HVAC

Expressions Home Gallery

Ingersoll Rand

OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

Specialty AC Heat

Spicer Mechanical Insurance

Arroyo Insurance Services, Inc

AssuredPartners

Deans & Homer, Renter’s Insurance

Dick Wardlow Insurance Brokers

Entrata

Farmer’s Insurance — Theresa Simes Agency

Homewell Insurance Services Inc

ISU — The Olson Duncan Agency

Insurance Solutions of America

Navion Insurance Associates, Inc

NFP Property & Casualty

Prendiville Insurance Agency

Tax & Financial Group

TheGuarantors

Internet Services

Apartment SEO

apartments.com

CitySide Networks, LLC

Cox Communications

Google Fiber

Rent.

Inspections

Bob Peters Fire Protection

Deck Diagnostics

DrBalcony

One Call Restoration

One Structural — Balcony1 • Retrofit1 • ADU1

Pipe Restoration Solutions, Inc

R1 Facility Services

South Coast Deck Inspections

Villa Property Inspections LLC

Zebra Construction Inc.

Interior Design

MirrorMate Frames

Investments

American 1031

CFG Investments, Inc.

Kay Properties & Investments Company

LordCap Green

Tax & Financial Group

Junk Removal & Hauling

Gale Force Property Maintenance Inc.

Junk King Orange County/Anaheim

Kraken Restoration Inc.

The Junkluggers of Orange County

Kitchen Renovations

Buffalo Maintenance, Inc.

California Bath Restoration

Kustum Kunstrukshun

MirrorMate Frames

Schluter Systems

Landscape

Amerigreen Landscape

Laundry Equipment & Services

ACE Commercial Laundry Equipment, Inc.

All Valley Washer Service Inc.

Johnnies Appliances

National Service Company

PWS Laundry / Alliance

R&B Wholesale Distributors, Inc.

WASH Multi Family Laundry Systems

Leak Detection

CHOOVIO Inc

SAYA Life

Lending Institutions

CBRE Multifamily SoCal – Dan Blackwell & Team

Chase Multifamily Lending

Citizens Business Bank

Genesis Bank

Sunwest Bank

Torrey Pines Bank

Magnesite Repairs

Buffalo Maintenance, Inc.

Maintenance, Repairs, Products

ADT Multifamily

Aquinas HVAC

BG Multifamily

Buffalo Maintenance, Inc.

Evolution Building Efficiency

Gatewise

Ingersoll Rand

KD Electric Company

MirrorMate Frames

OC Professional Maintenance Team

Pacific Environmental & Abatement Solutions Inc

Service 1st

SM Painting Corp.

WICR Waterproofing & Decking

Marketing

Effortless Ads

Intellirent

Zumper

Mold Remediation

Alliance Environmental Group

American Environmental Specialists, Inc.

BELFOR Property Restoration

Bio-One of Orange

BMS CAT

FIRST ONSITE Restoration

Green Home Solutions TrueEnviro

Kraken Restoration Inc.

One Call Restoration

Pacific Environmental & Abatement Solutions Inc

Roto Rooter Service Company

Servpro of Newport Beach

Service First Restoration Inc

Multi-Family Advisory Services

Gorman & Associates, Inc.

Voit Real Estate Services

Odor Removal

Alliance Environmental Group

FIRST ONSITE Restoration

Servpro of Newport Beach

Strategic Sanitation Services

Outdoor Furniture & Refinishing

Bassett Outdoor Contract

Patio Guys

Paint Sales & Service

Behr Paint

Dunn-Edwards Corporation

Paint Sales & Service (Cont’d)

EmpireWorks Reconstruction and Painting

Kustum Kunstrukshun

OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

SM Painting Corp.

S-Team Turn Overs

West Coast Drywall & Paint

Parking

Reliant Parking Solutions, LLC

Zebra Construction Inc.

Supplier Directory — continued on page 56

Court Fees, Writ & Sheriff (waiver if applicable)

3/30/60/90 Day Notice

File Complaint

Supplier Directory continued from page 55

Pest Control

Alliance Environmental Group

Angelo Termite and Construction

Lloyd Pest Control

Western Exterminator Company

Plumbing, Contractors & Supplies

California Rooter & Plumbing

EZ Drain & Plumbing

Ironwood Plumbing, Inc.

Pfister

Pipe Restoration Solutions, Inc

R&B Wholesale Distributors, Inc.

Repipe Specialists, Inc

Roto Rooter Service Company

Schluter Systems Service 1st

Pool & Spa Service & Repair

Aquatic Facility Services Inc

Pacific Coast Commercial Pool Service Service 1st

Power/Pressure Washing

Crown Building Services Inc.

Gale Force Property Maintenance Inc.

Everline Coatings and Services—S Orange Co

R1 Facility Services

Private Security

Citiguard, Inc.

FPK Security

Signal of OC/SD

Property Management

AIM Properties

Allen Properties

AllView Real Estate

API Property Management

CHOOVIO Inc

Consensys Property Management Company

DM Smithco

Dunlap Property Group

Fairgrove Property Management

Intersolutions — Property Management Staffing Specialists

JLE Property Management

L’Abri Management, Inc.

The Management Works

Optim Real Estate Services Company

Orange County Property Management

ProActive Realty Investments

Reynolds Realty Advisors

Roberts Management & Investments

Satellite Management Company

South Coast Real Estate & Property Management

Property Management Software

Anyone Home

Entrata

Luminous

MRI Software

Reliant Parking Solutions, LLC

Rentler

Resident IQ

Snappt Inc.

Vesync

Yardi Systems Inc.

Property Management Staffing & Training

Approved Real Estate

BG Multifamily

Multi Team Staffing

NPM Staffing an InterSolutions Company

The Liberty Group

Rain Gutters

Argos Homes Systems

Gale Force Property Maintenance Inc.

Monument Roofing

R1 Facility Services

Real Estate/Investments

AllView Real Estate

CFG Investments, Inc.

CBRE Multifamily SoCal — Dan Blackwell & Team

Colliers International

DM Smithco

Gorman & Associates, Inc.

Investing in The OC

Kairos Investment Management Company

Kay Properties & Investments Company

MJC Realty

ProActive Realty Investments

Realtors Commercial Alliance of Orange County (RCAOC)

Shanon Ohmann Real Estate Group

SNS Law Group, LLP

Voit Real Estate Services

Real Estate Broker

AllView Real Estate

CBRE Multifamily SoCal — Dan Blackwell & Team

Gorman & Associates, Inc.

MJC Realty

Optim Real Estate Services Company

Voit Real Estate Services

Reconstruction

BELFOR Property Restoration

EmpireWorks Reconstruction and Painting

Knight Commercial

One Call Restoration

RBCI Inc.

S-Team Turn Overs

Service First Restoration Inc

WICR Waterproofing & Decking

Rent Payment System

MRI Software

Resident IQ

Section 8 Management

Resident Screening

AllView Real Estate

Intellirent

MRI Software

Rentler

Resident IQ

Snappt Inc.

Yardi Systems Inc.

Roofing

CAMP Construction Services

Crank Waterproofing

Guardian Roofs by Sudduth Construction Inc.

Knight Commercial

Monument Roofing

Security Services/Patrol Services

ADT Multifamily

Brixton Protective Services Inc

California Safety Agency

Citiguard, Inc.

FPK Security

Gatewise

GreenMarbles

Loss Prevention Systems, Inc.

Signal of OC/SD

Snappt Inc.

USGI — Upland Group

Vesync

Seismic Retrofitting & Engineering

Alpha Structural Inc.

One Structural — Balcony1 • Retrofit1 • ADU1

Optimum Seismic, Inc.

Intersolutions — Property Management Staffing

Multi

Sustainability/Green

California

and MO’ Towing

Trash Service/Recycling

Junk King Orange County/Anaheim

Strategic Sanitation Services

Valet Living

Utilities & Sub Metering

CHOOVIO Inc

Google Fiber

Livable

Resident IQ

SAYA Life

Southern California Edison-Multi Family Program

Video Commercials

Intersolutions — Property Management Staffing Specialists

NPM Staffing an InterSolutions Company

Video Surveillance

Assure by Remote Ally

Gatewise

GreenMarbles

Loss Prevention Systems, Inc.

Water Heaters

California Rooter & Plumbing

H2O Heating Pros, Inc.

R&B Wholesale Distributors, Inc.

Roto Rooter Service Company

Water Heater Man, Inc.

Water Heaters Only, Inc.

Waterproofing

Crank Waterproofing

S M Painting Corp.

Schluter Systems

WICR Waterproofing & Decking

Water Removal

ATI

BMS CAT

FIRST ONSITE Restoration

Kraken Restoration Inc.

One Call Restoration

Website Development/Online Advertising

Apartment SEO

Windows & Doors

Crown Building Services Inc.

Gale Force Property Maintenance Inc.

Mesa Artificial Turf/Garage Doors

Milgard Windows & Doors

Moore Replacements

Newman Windows and Doors

The Door & Window Company

A.S. Wise, Inc.

Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501

Apartment Association of Orange County’s Supplier Contact Index

(Please see AAOC’s Supplier Directory for Listings of Services)

All Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

jsabga@aswise.net — www.aswise.net

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342

acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 72 for the location of our ad.

ADT Multifamily

Joseph Knaack

100 West Indian School Road, Apt. 1012 Phoenix, AZ 85013 (714) 277-2586

josephknaack@adt.com

AFR Furniture Rental

John Spivey 3330 Garfield Avenue Commerce, CA 90040 (323) 400-7508 jspivey@rentfurniture.com — http://www.rentfurniture.com

AIM Properties

Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344

don@aimproperties.net — www.aimproperties.net Albrecht & Barney Law Corporation

Anson Cain–atc@albrechtbarney.com

1 Park Plaza, Suite 900 Irvine, CA 92614-5910 (949) 263-1040

mar@albrechtbarney.com

All Valley Washer Service Inc.

John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100

john@allvalleywasher.com — www.allvalleywasher.com

Allen Properties

Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850

frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

Alliance Environmental Group

Krystyn Roman—krystynroman@alliance-enviro.com 777 N Georgia Ave Azusa, CA 91702 (877) 858-6220 marketingteam@alliance-enviro.com

AllView Real Estate

Daniel Gutierrez 1501 Westcliff Drive, Suite 270 Newport Beach, California 92660 (949) 400-4275 info@allviewrealestate.com

ALN Data

Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com

Apartment data and market research.

Alpha Structural Inc.

Franchesca Hernandez 8334 Foothill Boulevard Los Angeles, CA 91040 (323) 943-5675 franchesca@alphastructural.com

American 1031

Adam Bryan 10111 Petit Avenue North Hills, CA 91343 (310) 903-6757 adam@american1031.net

American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

Amerigreen Landscape

Tammie Hourigan 1913 17th Street Suite 209 Santa Ana, CA 92705 (657) 487-4109 tammie@amerigreenls.com

Angelo Termite and Construction

Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com

See the Advertisers Index on Page 72 for the location of our ad.

Anyone Home

Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

Engagement and automation tools through Contact Center and CRM software.

API Property Management

Margie Tabrizi

1400 Bristol St. N, Ste. 245-A Newport Beach, CA 92660 (714) 505-5200 margie@apipropertymanagement.com

Apartment SEO

Ronn Ruiz

100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing. apartments.com

Adriana Mamola 3161 Michelson Dr, #1675 Irvine, CA 92612 (951) 522-3001 amamola@costar.com

#1 nationwide provider of information and advertising services.

Apex Window Décor

Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com

See the Advertisers Index on Page 72 for the location of our ad.

Approved Real Estate

Jim Forde

4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com

Aquatic Facility Services Inc

Ramiro Uribe 1290 North Red Gum Street Anaheim, CA 92806 (949)478-9931 ruribe@afsinconline.com

Aquinas HVAC

Eric Barnett 7438 Trade Street San Diego, CA 92121 (610) 410-3154 eric.barnett@aquinashvac.com

Argos Homes Systems

Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 72 for the location of our ad.

Armada Power

Robert Cooke 230 West Street Columbus, OH 43215-2655 (909) 730-6509 robert.cooke@armadapower.com

Arroyo Insurance Services, Inc

Seamus McDonald 3480 Torrance Blvd., #301 Torrance, CA 90503 (310) 245-1925 seamusm@arroyoins.com

Supplier Contact Index — continued on page

Supplier Contact Index —

continued from page 58

Assure by Remote Ally

Eddie Conlon

4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318

conlon@remoteally.com

AssuredPartners

Kate Shoemaker

2913 S Pullman Street Santa Ana, CA 92705 (949) 417-4047

kate.shoemaker@assuredpartners.com

ATI

3360 La Palma Anaheim, CA 92806 (714) 412-0828

edwina.garcia@atirestoration.com

Automatic Fire Sprinklers

Chris Delany 7272 Mars Drive Huntington Beach, CA 92647 (714)841-2066 afs@afsfire.com

AWB Law, P.C.

Anthony Burton — anthony@awblawpc.com 2040 Main Street, Suite 500 Irvine, CA 92614 (949) 244-4207 admin@awblawpc.com

Bassett Outdoor Contract

Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102

jlbennett@bassettoutdoorcontract.com

Behr Paint

Lori Flores

1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com

BELFOR Property Restoration

Susan Nellor 2920 East White Star Avenue Anaheim, CA 92806 (714) 514-7158 susan.nellor@us.belfor.com

BG Multifamily

Shannon Valentino 5850 Granite Parkway Plano, TX 75024 (714) 654-9498 svalentino@bgmultifamily.com

Bio-One of Orange

Cory Flores 1439 West Chapman Avenue #159 Orange, CA 92868 (949) 306-1733

Cory@Biooneorange.com — www.biooneorange.com

Bio SoCal

Alan Cohen — Alan@BioSoCal.com 4607 Lakeview Canyon Road, Ste 498 Westlake Village, CA 91361 (818) 839-9000

Info@BioSoCal.com — https://biosocal.com/

Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com

BluSky Restoration Contractors, LLC

Stefanie Koslosky 1183 Warner Ave Tustin, CA 92780 (657) 575-0388

Stefanie.koslosky@goblusky.com

BMS CAT

Timothy Keller

26021 Pala Dr #150

Mission Viejo, CA 92691 (949) 422-8708

tkeller@bmsmanagement.com — http://bmscat.com

Bob Peters Fire Protection

Laurie Vandebrake

3397 East 19th Street

Signal Hill, CA 90755 (562) 424-8486

LaurieV@bobpetersfire.com

Brennan Law Firm

Michael Brennan

67 Live Oak Avenue, Suite 105 Arcadia, CA 91006 (626) 294-0500

mike@mbrennanlaw.com

See the Advertisers Index on Page 72 for the location of our ad.

Brixton Protective Services Inc

Raymond Garcia 2323 West Lincoln Avenue, 137 Anaheim, CA 92801 (949) 619-6044 ray@brixtonprotective.com

Buffalo Maintenance, Inc.

Frank Alvarez 6861 Stanton Ave., Suite G Buena Park, CA 90621 (714) 956-8371

www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

California Bath Restoration

Carly Camacho

1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779

ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Rooter & Plumbing

Mr. Mark Fowler

1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

California Safety Agency

Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990

dcowan@csapatrol.com — www.csapatrol.com

CAMP Construction Services

Ronni Anthony 15139 South Post Oak Rd. Houston, TX 77053 (713) 413-2267 ranthony@campconstruction.com

CBRE Multifamily SoCal – Dan Blackwell & Team

Daniel Blackwell 18575 Jamboree Rd, Suite 600 Irvine, CA 92612 (949) 307-8319

dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 72 for the location of our ad.

CFG Investments, Inc.

Stephen Meyer

17220 Newhope Street

Fountain Valley, CA 92708 (714) 557-1430 steve@cfginvestments.com — www.cfginvestments.com

See the Advertisers Index on Page 72 for the location of our ad.

Chase Multifamily Lending

3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl

CHOOVIO Inc

Farhad Arvin

23191 La Cadena Drive, Suite 102 Laguna Hills, CA 92653 (949) 506-5600 sales@choovio.com

Citiguard, Inc.

Michael Steel

22736 Vanowen Street, #300 West Hills, CA 91307 (747) 251-1182

Michael@Citiguardinc.com

Citizens Business Bank

Michael Duran

2650 E Imperial Hwy Brea, CA 92821 (714) 996-8150

mduran@cbbank.com — http://www.cbbank.com

CitySide Networks, LLC

Mike Gourzis

100 Spectrum Center Drive, Suite 500 Irvine, CA 92618 (833) 318-4646 mike.gourzis@citysidefiber.com

Colliers International

Pat Swanson 3 Park Plaza, Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Consensys Property Management Company

Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400

laureld@consensyspm.com — www.consensyspm.com

CORT Furniture Rental

Carleen Martin

8484 Wilshire Boulevard Suite A Beverly Hills, CA 90211-3227 (949) 852-0711

Carleen.Martin@cort.com — www.cort.com

Cox Communications

Alicia Gray

27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com

Crank Waterproofing

Rocky Glover

134 Commercial Way Costa Mesa, CA 92627 (949) 374-2628 info@crankdeckandroof.com

Crown Building Services Inc.

Jason Maslach

548 Malloy Ct. Corona, CA 92878 (714) 694-1007

jason@crownservicesinc.com – www.crownservicesinc.com

Supplier Contact Index — continued on page 62

Supplier Contact Index — continued from page 60

Deans & Homer, Renter’s Insurance

Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054

debbieh@deanshomer.com — www.InsureYourStuff.com

Deck Diagnostics

Ronald White 17341 Irvine Boulevard, Suite 200 Tustin, CA 92780 (714)502-9029

hdc.canfixit@gmail.com

See the Advertisers Index on Page 72 for the location of our ad. Dedicated Transportation Services

Richard Rodrigues

13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034

richthetowguy@yahoo.com www.dedicatedtransportationservices.com

Dick Wardlow Insurance Brokers

Matt Wardlow

233 High Street Moorpark, CA 93021 (805) 553-0505 x 320

mattw@wardlowinsurance.com — www.wardlowinsurance.com

Insurance brokers specializing in apartments and commercial property.

Discount Appliance Guys

Frank Morales

2041 Rosecrans Avenue, Suite 363 El Segundo, CA 90245 (310) 955-7408

frank@discountapplianceguys.com

DM Smithco

Duane Van Handel

1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147 v456-9983 dvh@dmsmithco.com

DrBalcony

Eric Lenning

2500 Red Hill Avenue, Suite 200 Santa Ana, CA 92780 (805) 334-0037 eric@drbalcony.com

Dunlap Property Group

Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com Dunn-Edwards Corporation

Jessica Seitz 1575 North Placentia Avenue Placentia, CA 92870-2333 (562) 760-9969

Jessica.Seitz@dunnedwards.com

Duringer Law Group, PLC

Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Specializes in landlord/tenant law, debt collection, eviction. Effortless Ads

Madeline Nash

209 Cornwall Street Northwest Leesburg, VA 20176 (214) 952-9862

madeline@effortlessads.com

Electric Medics

Mike Parks

28052 Camino Capistrano, 105 Mission Viejo, CA 92677 (949) 462-9200 electricmedics@gmail.com

See the Advertisers Index on Page 72 for the location of our ad. EmpireWorks Reconstruction and Painting

Chet Oshiro

1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com

Energy Code Ace

Zee Hussein 6042 Irwindale Avenue Irwindale, CA 91702 (714) 232-5851 zalmie.hussein@noresco.com

Entrata

Kristin Teale 4205 Chapel Ridge Road Lehi, UT 84043 (801) 735-6988 kteale@entrata.com

Everline Coatings and Services—S Orange Co

Srinivas Hanumansetty 23111 Antonio Parkway Suite 200 Rancho Santa Margarita, CA 92688 (949) 216-8368 srinivas@everlinecoatings.com https://everlinecoatings.com/us/southern-orange-county/

Expressions Home Gallery

Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085

srgalusha@morsco.com

Major appliances for apartments.

EZ Drain & Plumbing

Stacie Fluhrer

6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699

ezdrainandplumbing@gmail.com

See the Advertisers Index on Page 72 for the location of our ad.

Fairgrove Property Management

Marco Vartanian — mvartanian@fairgrovepm.com

2355 Main Street, Suite 120 Irvine, CA 92614 (714) 541-0288 info@fairgrovepm.com — https://fairgrovepm.com/ Farmer’s Insurance — Theresa Simes Agency

Terri Simes

17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 72 for the location of our ad.

FIRST ONSITE Restoration

Amit Gandhi 1275 North Grove Street Anaheim, CA 92806 (619) 537-9499

amit.gandhi@firstonsite.com — https://firstonsite.com/

Fisher & Phillips

2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424

cbaran@laborlawyers.com

FPK Security

Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068

stevef@fpksecurity.com — www. fpksecurity.com

Gale Force Property Maintenance Inc.

Marisa Thompson

31915 Rancho California Rd, Ste. 200-401 Temecula, CA 92596 (951) 225-5019 marisa@galeforcepm.com

Gatewise

Joseph Knaack 2900 Weslayan Street Houston, AZ 85013 (714) 277-2586 joseph@gatewise.com

Genesis Bank

Lauren DiBiase

4675 MacArthur Ct Suite 1600 Newport Beach, CA 92660 (949) 273-1226 ldibiase@mygenesisbank.com

Gerhard Electric

Mark Gerhard—mark@gerhardelectric.com 22961 La Cadena Drive Laguna Hills, CA 92653 (949) 951-0490 service@gerhardelectric.com

Gogo Cabinets

Warren Chong 1726 Tyler Avenue South El Monte, CA 91733-3430 (626)328-6071 w.chong@gogocabinet.com

Google Fiber

Carol Luong 19510 Jamboree Road Google Building FAIR Irvine, CA 92612 (949) 800-1346 luongcarol@google.com

GoPowerEV

Rachel Corn 9211 Harlow Avenue Los Angeles, CA 90034 (781) 264-3696 rachel.corn@gmail.com

Gorman & Associates, Inc.

Timothy Gorman 272 South Poplar Avenue Unit 101 Brea, CA 92821-5587 (714) 932-9673 gormantim@att.net

See the Advertisers Index on Page 72 for the location of our ad. Green Home Solutions TrueEnviro

James Armendariz 20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169 socal@trueenviro.com

GreenMarbles

Andrew Gulick 3419 Via Lido, Suite 388 Newport Beach, CA 92663-3908 (866) 442-7012 andrew.gulick@greenmarbles.com https://greenmarbles.com

Green Zuru

Michael Juker

9650 Telstar Ave. Unit - A El Monte, CA 91731 (323) 746-3730 Michael@greenzuru.com

Guardian Roofs by Sudduth Construction Inc.

Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com

Roofing systems for residential and commercial property for over 30 years. See the Advertisers Index on Page 72 for the location of our ad.

Supplier Contact Index — continued on page 64

With the new Livable Pro, Housing Providers of any size can bill back Residents for master-billed utilities and amenities.

WATER/SEWER PEST CONTROL

LANDSCAPING TRASH

The FIRST DIY solution to recover masterbilled utilities, Livable’s new Pro platform lets Housing Providers and Property Managers divide utility bills using occupancy, square footage or by unit. Don’t worry - we still offer Billing Automation for larger management companies!

Billing transparency

Manager & Resident portals

Free setup

No unit minimums HIGHLIGHTS:

H2O Heating Pros, Inc.

Tim Caufield — timcaufield@h2oheatingpros.com

P.O. Box 91

Menifee, CA 92586 (951) 405-0015

email@h2oheatingpros.com — www.h2oheatingpros.com

HMWC, CPAs & Business Advisors

David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000

david@hmwccpa.com

Homewell Insurance Services Inc

Ryan Brewart 4150 Concours Street, Suite 260 Ontario, CA 91764-5913 (909) 509-8103

Ryan@homewellins.com

Ingersoll Rand

Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390

jesse.estrada@irco.com

Insurance Solutions of America

Coleen Badawi 7365 Carnelian Street STE 201 Rancho Cucamonga, CA 91730 (909) 942-9946

coleen@isaagent.us

See the Advertisers Index on Page 72 for the location of our ad.

Intellirent

Cassandra Joachim

632 Commercial Street, 5th Floor

San Francisco, CA 94111 (415) 849-4400

info@myintellirent.com

Intersolutions — Property Management Staffing

Specialists

Laura Aliberti 17762 Manchester Avenue Irvine, CA 92614-6649 (858) 367-5998 laliberti@intersolutions.com - www.intersolutions.com

Investing in The OC

Mercedes Shaffer

1200 Newport Center Drive Newport Beach, CA 92660 (714) 330-9999

InvestingInTheOC@gmail.com — http://investingintheoc.com

Ironwood Plumbing, Inc.

Carl Ludwig

101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575

carl@ironwoodplumbing.com — www.ironwoodplumbing.com

ISU — The Olson Duncan Agency

Jim Kinmartin

25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com

Independent insurance brokerage representing commercial building owners and operators.

JLE Property Management

Denise Arredondo

700 West 1st Street, Suite 12 Tustin, CA 92780 (714) 778-0480

www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 72 for the location of our ad.

Johnnies Appliances

Tommy Martinez 12018 Paramount Blvd Downey, CA 90242 (562) 861-3819

tommy.martinez@johnniesappliances.com

See the Advertisers Index on Page 72 for the location of our ad.

Junk King Orange County/Anaheim

Lee Turrini 9272 Jeronimo Rd, Suite 108 Irvine, CA 92618 (949)677-1132

Leeturrini@junk-king.com

Kairos Investment Management Company

Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888

jneedell@kimc.com — www.kimc.com

Kay Properties & Investments Company

Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597

info@kpi1031.com

See the Advertisers Index on Page 72 for the location of our ad.

EZ Drain & Plumbing

KD Electric Company

Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700

derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kimball, Tirey & St. John LLP

Michael Chen

2040 Main St., Suite 500 Irvine, CA 92614 (949) 476-5585

Michael.Chen@kts-law.com

KJ Design Center

Chris Yi PO Box 369 Walnut, CA 91788 (909) 455-0180 accounting@kjdesigncenter.com

Knight Commercial

Amit Gandhi 3415 Hawthorne Drive Corona, CA 92881 (323) 212-1307

a.gandhi@knightcommercial.com — www.knightcommercial.com

Kraken Restoration Inc.

Todd Gelatka P.O. Box 80958

Rancho Santa Margarita, CA 92688 (949) 570-2424

4Krakenrestoration@gmail.com

Kustum Kunstrukshun

Jonathan Muller 7611 Volga Drive, 1 Huntington Beach, CA 92647 (562)370-6080

josh@kustumk.com—https://kustumk.com/ L’Abri Management, Inc.

8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972

www.labri-inc.com

Full service property management provider for 16+ units.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd Santa Fe Springs, CA 90670 (562) 946-1105

edison@lndappl.com

LA Hydro-Jet & Rooter Service, Inc.

Dan Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426

dbaldwin@lahydrojet.com

Laguna Lighting

Sibyl Margaretis 22732 Granite Way, Suite A Laguna Hills, CA 92653 (949) 804-8973

lls@lagunalighting.org

See the Advertisers Index on Page 72 for the location of our ad.

LaundryUp

Howard Lee

1070 N. State College Blvd. Anaheim, CA 92806 (714) 533-7835

hmlee_vp@yahoo.com — www.laundryup.com

Livable

Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027

comesave@livable.com — www.livable.com

See the Advertisers Index on Page 72 for the location of our ad.

Lloyd Pest Control

David Hinrichs

1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369

david.hinrichs@lloydpest.com

LordCap Green

Jessica Collins

14 Wall Street, Ste 1720 New York, NY 10005 (212) 400-7142

team@lordcapgreen.com — https://www.lordcapgreen.com

Loss Prevention Systems, Inc.

Eric Straub

43234 Business Park Dr., #101 Temecula, CA 92590 (888) 266-5677

eric_straub@2noloss.com

Luminous Joel Duchesne 2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275 help@luminousresidential.com

Milgard Windows & Doors

Mike Mills

26879 Diaz Road Temecula, CA 92590 (951) 536-0275 mikemills@milgard.com — http://milgard.com

Supplier Contact Index — continued on page 66

MirrorMate Frames

Dustin Murphy 9317 Monroe Road, Suite A Charlotte, NC 28270 (704) 390-7374 dustin@mirrormate.com

MJC Realty

Joel Carlson

3 Upper Newport Plaza Drive, First Floor Newport Beach, CA 92658 (714) 271-7322 joel@joelcarlson.com

Molly Maid of Irvine, Saddleback and Temecula Valley

Scott Sims

20984 Bake Parkway #102 Lake Forest, CA 92630 (949) 367-8000 x 2 scott.sims@mollymaid.com www.mollymaid.com/irvine-saddleback-valley/ Moore Replacements

Mike Moore

1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505 mike@moorereplacements.com

Monument Roofing

Aaron Martin

625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com

See the Advertisers Index on Page 76 for the location of our ad.

MRI Software

Mary Greene

28925 Fountain Parkway Solon, OH 44139-4356 (714) 403-3622 mary.greene@mrisoftware.com — http://www.checkpointid.com Multi Team Staffing

Teresa Manzano Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 213-8841 teresa@multiteam.net — www.multiteamservices.com

National Credit Systems

Gordon Marshall 1775 The Exchange SE Suite 300 Marietta, GA 30339 (800) 515-6858 gmarshall@nationalcreditsystems.com

National Service Company

Anel Burgin 845 N Commerce St Orange, CA 92867 (714) 633-1811 ab_national@yahoo.com — www.apartmentlaundry.com

See the Advertisers Index on Page 72 for the location of our ad.

Navion Insurance Associates, Inc

Shawntae Stewart 23001 La Palma Avenue, Ste 120 Yorba Linda, CA 92887 (714) 202-4711

sstewart@navionins.com — www.navionins.com

Newman Windows and Doors

Ruthie Vaughn 6110 Yarrow Drive Carlsbad, CA 92011 (760) 438-8080 ruthiev@newmanwindows.com

Newmeyer & Dillion, LLP

Rondi Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com

NFP Property & Casualty

Eric R. Marrs, CIC, CRM, Vice President 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 617-2446

eric.r.marrs@nfp.com — www.nfp.com

Commercial, Personal & Health Insurance.

NPM Staffing an InterSolutions Company

Laura Aliberti

2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595

laliberti@npmstaffing.com — www.npmstaffing.com

OC Professional Maintenance Team

Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633

info@ocproteam.com

See the Advertisers Index on Page 72 for the location of our ad.

Oliver Mahon Asphalt

Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com

One Call Restoration

Anthony Nocera 1240 S Wright Street Santa Ana, CA 92705 (562) 824-1234

tony@onecallsm.com

One Structural — Balcony1 • Retrofit1 • ADU1

Helen Fower

19326 Ventura Boulevard, Suite 201 Los Angeles, CA 91356 (818) 996-6245 helen@retrofit1.com

Optimum Seismic, Inc.

Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com

See the Advertisers Index on Page 72 for the location of our ad.

Orange County Property Management

Eric Reichert 17951 Lyons Circle Huntington Beach, CA 92647-7167 (714) 840-1700

Pacific Coast Commercial Pool Service

Roger Klump 5282 Acacia Ave Garden Grove, CA 92845 (714) 351-1881 rdklump@gmail.com

Pacific Environmental & Abatement Solutions Inc

Kristine Ramos

kristine@peasolutions.com P.O. Box 459 Surfside, CA 90743 (714)379-5029 info@peasolutions.com

Patio Guys

Joanna Solis 2907 Oak St Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com

Pearlx

Phillip Forrester 1612 Cambridge Circle Charlottesville, VA 22903 (323) 863-8403 pf@pearlxinfra.com

Pfister

Jonna Slaybaugh 1935 Poncha Court Larkspur, CO 80118 (720)381-9307 Jonna.slaybaugh@spectrumbrands.com

Pipe Restoration Solutions, Inc

Chris Diaz

chris@prspipe.com 15510 Rockfield Blvd, Suite C100 Irvine, CA 92618 (800) 652-7604 info@prspipe.com https://www.piperestorationsolutions.com/

PK Security, Inc.

Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com

PRC Restoration

Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com

Precision Concrete Cutting

Aaron Anderson

650 S Grand Ave #108 Santa Ana, CA 92705 (760) 448-0979 aaron@pcctriphazardremoval.com — www.safesidewalks.com

Prendiville Insurance Agency

Angela Weiss 24661 Del Prado, Suite 3 Dana Point, CA 92629-2805 (949) 487-9696 angela@prendivilleagency.com

Prestige Construction and Renovation Services, Inc

Sam Elzein — selzein@prestigecrs.com

2600 Newport Boulevard, Suite 114 Newport Beach, CA 92663 (951) 314-5457 support@prestigecrs.com

ProActive Realty Investments

Rita Aguila

1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com Property Management Multifamily & Single Homes, Real Estate Sales. Supplier Contact Index —

eric@ocmgmt.com — orangecountypropertymanagement.com

See the Advertisers Index on Page 72 for the location of our ad.

Supplier Contact Index — continued from page 66

Professional Towing LLC

Alberto Castellanos

593 North Batavia Street Orange, CA 92868-1218 (714) 616-0290 dispatch@albertostowing.com

PWS Laundry / Alliance

John Endahl

12020 Garfield Ave South Gate, CA 90280 (323) 721-8832

jendahl@pswlaundry.com — www.pwslaundrywest.com

Qwikkit

Jennifer Mau

tradeshows@Qwikkit.com 7350 Langfield Road Houston, TX 77092 (713) 540-3205 j.mau@qwikkit.com

R1 Facility Services

Casey Powell

2025 Guadalupe Street, Suite 260 #2788 Austin, TX 78705 (737) 352-4202 cpowell@r1facilityservices.com — http://r1fs.co

R&B Wholesale Distributors, Inc.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad. RBCI Inc.

Randi Favela 1121 East Elm Ave Fullerton, CA 92831 (714) 401-7646 randi@rbci.inc

Real Floors

Delia Chamberlain—delia.chamberlain@realfloors.com

560 Webb Industrial Dr Marietta, GA 30062 (810)444-1550 jessica.mcconnell@realfloors.com

Redi Carpet

Dave Adams

1900 S Proforma Avenue Suite A1 Ontario, CA 91761 (714) 458-0677 dave.adams@redicarpet.com

Reliant Parking Solutions, LLC

Kevin Wexler PO Box 13004 Carlsbad, CA 92013 (760) 494-0938 info@reliantparking.com

Rentler

Barton Strawn

200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com

Rently

Zach Goulhiane

6300 Wilshire Boulevard, Suite 620 Los Angeles, CA 90048 (323) 375-5778 zach@rently.com

Rent.

Laura Lemansky

950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rent.com - www.rent.com

Repipe Specialists, Inc

Daniel Johnston

245 East Olive Ave, 5th Floor Burbank, CA 91502 (703) 801-8269

daniel.johnston@repipespecialists.com

Resident IQ

Angela Mackey — angela.mackey@residentiq.com

2035 Lakeside Centre Way Suite 250 Knoxville, TN 379220 (949) 698-3662 sales@residentiq.com

REVS (Refuel Electric Vehicle Solutions)

David Aaronson

3753 Nottingham St Houston, TX 77005 (713) 927-1693 daaronson@refuelevs.com — www.refuelevs.com

Reynolds Realty Advisors

Elizabeth Reynolds

3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772

Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com

Roberts Management & Investments

Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

See the Advertisers Index on Page 72 for the location of our ad.

Rose Paving LLC

Aaron Anderson 10200 Matern Place Santa Fe Springs, CA 90670-3248 (562) 662-2329 aaron.anderson@rosepaving.com — www.rosepaving.com

Roto Rooter Service Company

Jacob Coe 1501 Railroad Street Corona, CA 92878 (714) 666-1665 jacob.coe@rrsc.com

S-Team Turn Overs

Carlos Mercado 2030 East 4th Street Santa Ana, CA 92705 (310) 986-1522 cmercado@steamoc.com

S.E. Electrical Service Inc.

Sam Edalati 6282 Abraham Avenue Westminster, CA 92683 (714) 448-6252 seelectricoc@verizon.net

See the Advertisers Index on Page 72 for the location of our ad.

Satellite Management Company

Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com

SAYA Life

Sanjay Poojary 525 S Hewitt Street Los Angeles, CA 90013 (949) 241-3365 spoojary@saya.life

Schluter Systems

Mary Yocum 15 Nantucket Lane Aliso Viejo, CA 92656 (714) 329-0355 myocum@schluter.com

Servpro of Newport Beach

Krystyn Roman 21531 Surveyor Circle Huntington Beach, CA 92646 (949) 758-0484 kroman@servpronewport.com

Service 1st

Sergio Sanchos 2510 N. Grand Santa Ana, CA 92705 (714)573-2251 ssancho@service-1st.com — http://www.service-1st.com

Service First Restoration Inc

Christian Rovsek 23192 Verdugo Dr, Suite D Laguna Hills, CA 92653 (855)883-4778 accounting@callservicefirst.com — www.callservicefirst.com

Shanon Ohmann Real Estate Group

Shanon Ohmann 28361 Lakewood Drive Laguna Niguel, CA 92677 (949) 309-1244 Shanonohmann@gmail.com

Signal of OC/SD

Gilbert Holguin 2140 West Chapman Avenue Suite #250 Orange, CA 92868 (714) 715-2157 gholguin@teamsignal.com — https://www.teamsignal.com/

SM Painting Corp

Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguiac@yahoo.com http://www.salvadormunguiapaintingco.com

Snappt Inc.

Daniel Cooper 6100 Wilshire Boulevard Los Angeles, CA 90048 (714) 812-2340 dcooper@snappt.com — www.snappt.com

SNS Law Group, LLP

Rozita Levy 11400 West Olympic Boulevard, Ste. 200 Los Angeles, CA 90064-1550 (310) 770-4240 Rozy@snslawgroup.com

South Coast Deck Inspections

Michael Malki 1095 N. Main St. Suite Q Orange, CA 92867 (657) 707-9127 admin@southcoastdeck.com — southcoastdeckinspections.com

See the Advertisers Index on Page 72 for the location of our ad.

South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com

Southern California Edison-Multi Family Program

Mary Finn Parker 1515 Walnut Grove Ave Rosemead, CA 91770 (714) 307-5274 mary.finn@sce.com — www.sce.com

Spicer Mechanical

Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

Strategic Sanitation Services

Eric Lenning

25801 Obrero Drive #11

Mission Viejo, CA 92691 (877) 271-7909

ericl@wasteoptimize.com

Sunwest Bank

Lesley Wright 2050 Main Street Irvine, CA 92614 (714)730-4437

lwright@sunwestbank.com

Synergy Companies

Douglas Price

90 Business Park Drive Perris, CA 92571 (951)443-6151

Doug.Price@synergycompanies.com

TAG / AMS, Inc.

Rick Denver

10572 Chestnut Street

Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com

TASORO

Annie Bing 14107 Brighton Ave Gardena, CA 90249 (714) 925-0598

ab@tasoroproducts.com — https://tasoroproducts.com/

Tax & Financial Group

Justin Hess

4001 MacArthur Blvd. 3rd Floor

Newport Beach, CA 92660 (949) 223-8434

justin.hess@tfgroup.com

The Door & Window Company

Elsa Pizana 1529 W. Alton Avenue

Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com

TheGuarantors

Alexandra Nazaire

1 World Trade Center

New York, NY 10007 (212) 266-0020 associations@theguarantors.com — success@theguarantors.com

The Junkluggers of Orange County

Kyle Mussche 1135 West Katella Avenue Orange, CA 92867 (714) 493-7625

kyle.mussche@junkluggers.com

The Liberty Group

Carrie Floyd 11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057

carrief@thelibertygroup.com — www.thelibertygroup.com

The Management Works

Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063 www.mgtworks.com

We provide apartment property management in Southern California.

Titanium Restoration Services Company

Victor Martinez

P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com

TO’ and MO’ Towing

Robert Heer

518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net

Towing company with 4 locations in Orange County.

Torrey Pines Bank

Patrick Davern

600 Anton Boulevard Costa Mesa, California 92626 (213) 362-5288

pdavern@torreypinesbank.com

Urban Surfaces

Brandon Cutler 2380 Railroad Street, Building 101 Corona, CA 92878 (951) 223-4645

brandon.c@urbansurfaces.com — www.urbansurfaces.com

USGI — Upland Group

William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org

Valet Living

Briana Sellers

100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com

Vesync

Chao Wang

1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 danica.chin@vesync.com

Villa Property Inspections LLC

Tony Escamilla 1012 West Duarte Road, 14 Arcadia, CA 91007 (800) 465-0153 tony@inspectaproperty.com — https://inspectaproperty.com/

Voit Real Estate Services

Joe Leon

2020 Main Street, Suite 100 Irvine, CA 92614 (949) 939-9898 jleon@voitco.com

WASH Multi Family Laundry Systems

Tracy McMahon

100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 72 for the location of our ad.

Water Heater Man, Inc.

Jim Green

570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Water Heaters Only, Inc.

Nate Moran

970 E. Main Street #200 Grass Valley, CA 95945 (833) 500-0180 nate@waterheatersonly.com — https://waterheatersonly.com

Wesierski & Zurek LLP, Lawyers

Thomas B Cummings Esq. 1 Corporate Park Dr, Fl 2 Irvine, CA 92606 (949) 975-1000 tcummings@wzllp.com — www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint

Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com

WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net

Yardi Systems Inc.

Brigitta Eggelston 430 S Fairview Ave Santa Barbara, CA 93117 (805) 699-2040 x1424 brigitta.eggleston@yardi.com

Ygrene Energy Fund

Emily Ramey

2100 South McDowell Blvd. Petaluma, CA 94954 (415) 261-7578 emily.ramey@ygrene.com

Zebra Construction Inc.

Michelle Durey - michelle@zebraconstruct.com 2523 S Robertson Blvd Los Angeles, CA 90034 (310) 890-3989 info@zebraconstruct.com

Zillow Rentals

Paige Gamboa 1301 2nd Ave, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — http://www.zillow.com

Zumper

49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com

Johnnie's